Job DescriptionJob Description
At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.
Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our ”power of we” culture.
Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?
We offer excellent benefits and perks including one free meal per shift and free theme park access.
We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.
We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
We invest in training and development opportunities for all team members.
We promote social responsibility by being a good neighbor in the community.
We care for you, just as we care for others.
About Lakewood Regional Support
Our regional support center provides resources to our hotels for multiple areas including Human Resources, Engineering, Purchasing, Accounting, Security, Group Reservations, Guest Contact Center, Information Technology, Laundry and Communications.
Who We Are:
Founded in 1960, Loews Hotels & Cooperates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role from Guest Services to Finance, Culinary to IT, offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
What We Offer:
• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement
• Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Team Member Hotel Rates, other discounts, perks and more
What We're Looking For:
An experienced, hands-on leader who can supervise and perform trade specific repairs, manage inventory and supplies, and ensure the property systems and facilities are maintained to the highest standards. This role requires technical expertise, strong leadership, and a proactive approach to problem solving and team development.
Who You Are:
Collaborative leader who promotes teamwork and open communication
Professional, approachable, and guest focused
Committed to safety, compliance, and operational excellence
Skilled at mentoring and empowering team members while staying hands-on
Organized and detail-oriented with strong follow-through
Comfortable stepping out of the office and working alongside the team
What Would You Do:
Perform work requiring advanced skills in at least one trade: electrical, plumbing, HVAC/refrigeration, carpentry, painting, or locksmithing, plus general maintenance duties
Supervise and assist with scheduled, emergency, and preventive maintenance tasks
Read and interpret fire panel codes accurately and respond to alarms as required
Apply knowledge of egress and emergency procedures to ensure safety compliance during incidents
Utilize working knowledge of Mechanical, Electrical, and Plumbing (MEP) systems to diagnose and resolve issues
Manage inventory and ordering of parts and materials for assigned areas
Review and inspect completed work orders for accuracy and quality
Respond promptly to maintenance related guest concerns
Maintain cleanliness and safety standards in all work areas
Collaborate and communicate with other departments to ensure smooth operations
Monitor energy consumption and assist with ADA compliance initiatives
Administer key control and tool control procedures
Conduct property inspections to ensure compliance with standards
Demonstrate leadership by actively engaging in operations and supporting the team on the floor whenever needed
Your Experience Should Include:
Minimum 3+ years of maintenance experience
1+ year of supervisory or lead experience preferred
Working knowledge of Electrical, Plumbing, HVAC, Refrigeration and Life Safety operating systems
Knowledge of OSHA regulations, equipment operation and maintenance, record-keeping and reporting systems
Knowledge of computer based operating systems
Preferred knowledge of: HotSOS, transcendent, luthron, JCI and Niagra
Ability to stand, stoop, bend repetitively, pull, push, climb ladders, work outside, extensive walking and lift up to 75 lbs
Valid Florida Driver's License required
EPA certification is a Plus
Basic MEP knowledge preferred
Ability to communicate effectively in English verbally and written with team members, leaders and guests required.
Must be able to work a flexible schedule, nights, weekends and holidays as required.
Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
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