As a Leasing Consultant at Optima, you will have the opportunity to grow your real estate knowledge, create and implement innovative ideas for marketing and resident retention, and provide extraordinary customer service. You will guide future residents through the touring, application and move-in process, closing leases and maximizing revenue for the community.
About Optima
Optima is a design-driven real estate development firm rooted in the modernist tradition with offices in Illinois and Arizona. For more than 40 years, we have been developing, designing, building and managing striking urban and suburban luxury residential communities. From the beginning, we aimed to reinvent housing by integrating the functions involved in new construction within one company. We control and execute every aspect of the process in-house – development, architecture, construction, sales and management – for a dynamic system that offers greater focus and fluidity. We are committed to delivering extraordinary living through design, innovation, sustainability and management.
What You'll Do
Drive performance by achieving sales goals through effective communication and diligent follow-up.Maintain accurate and thorough knowledge of all the aspects of the community, specifically in all areas of leasing and pricing information, availability, amenities, surrounding areas and lifestyle.Respond to phone, e-mail and in-person inquiries to identify needs of prospects and residentsTake ownership of your community by continuously walking, monitoring and correcting issues that are identified and ensuring apartments a perfect for showings and move-ins.Identify client interests and needs to find the perfect apartment home - conduct customized tours and options to reviewShop competitive properties and complete weekly market surveys.Participate in marketing efforts and resident functions, and brainstorm additional ideas for driving traffic to the property.Review and update all digital marketing and social channelsConduct outreach marketing.Work a flexible schedule to include weekends, evenings and holidays.Deliver concierge-level service to residents that creates an unmatched experience and promotes strong resident retention.What You'll Need
High-energy and hardworking with an ambitious spiritWarm and friendly with strong customer service skillsSuperior verbal and written communication skills.Strong teamwork and listening skillsGoal-oriented with a fixer mentalityOrganized and detailedStrong ability to close a sale.Knowledge of online marketing and social mediaPrevious sales or customer service experience is requiredMinimum of a high school diplomaWhat Will Set You Apart
· A competitive spirit balanced with superior judgment and discretion.
Willingness to do the right thing even when it is hard.Aptitude to work independently and as a team member.A reliable, responsive, and positive work ethic.Graphic design skillsExperience with Yardi Voyager 7Experience with KnockExperience with YieldstarA college degreeBenefits and Perks
Salary: $23-25 per hour, plus commission and bonusAt Optima, we believe that competitive benefits and perks are meaningful and part of what makes us great.Come as you are! At Optima we celebrate diversity and are committed to creating an inclusive environment for all our team members. Optima evaluates qualified applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other legally-protected characteristics.Optima does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to Optima team members or the Optima people experience team. No placement fees will be paid to any 3rd party unless such a request has been made by the Optima people experience team.
Mo2sgKaYeB
Read Less tjwqXECvL4
Read LessAre you hardworking? Do you like a fast-paced, exciting environment? Are you a problem solver? If you are looking for a career with a company that rewards boldness and perseverance, this is the job for you. As a maintenance technician for Optima, you will have the opportunity to work directly for the developer performing maintenance service for a luxury apartment community. You will complete service requests, unit turns, preventative maintenance, and other functions throughout the property. We believe that maintenance plays one of the most critical roles in the success of our properties.
About Optima
Optima is a design-driven real estate development firm rooted in the modernist tradition with offices in Illinois and Arizona. For more than 40 years, we have been developing, designing, building, and managing striking urban and suburban luxury residential communities. From the beginning, we aimed to reinvent housing by integrating the functions involved in new construction within one company. We control and execute every aspect of the process in-house – development, architecture, construction, sales, and management – for a dynamic system that offers greater focus and fluidity. We are committed to delivering extraordinary living through design, innovation, sustainability, and management.
What You'll Do
Responsible for apartment home make-readies/turns, including but not limited to; painting, faucets, blinds, drains, drawers, smoke detectors, doors, garbage disposal, locks and light bulbs.Turnover vacant units in preparation for future residentsGeneral upkeep of the property and grounds including amenity areasOngoing preventative maintenance with the team to ensure the property remains in top conditionPerform general carpentry, electrical, HVAC and plumbing repairsRecord and maintain files including work order notes, daily logs and on-call sheetsServe on the on-call team, rotating after-hours availabilityComplete resident work order requestsWhat You'll Need
Outgoing and positive attitude with exceptional customer service skillsStrong communication and people skillsAbility to work independently, expertly, and to multi-taskReliable and responsive with a strong work ethicThorough knowledge of preparing for resident move ins and outs, as well as general repair skillsGeneral maintenance knowledge in plumbing, HVAC, electrical, drywall and appliance repairPossession of a current and valid driver’s licensePhysical capacity to lift 100 lbs., including lifting and moving packagesWork a flexible schedule to include weekends, evenings and holidays.High school diploma or equivalentMinimum of 1 year experience in MaintenanceBenefits and Perks
Pay: $22 - $25.50/hr. plus renewal and on-call bonusesCompetitive benefits and great perks make a huge difference; we get that, so you’ll get them too. Team Members receive a competitive 401k match, paid parental leave, paid time off, and a 100% company paid medical plan option. At Optima, we believe benefits should be meaningful and a part of what makes us great!Come as you are! At Optima we celebrate diversity and are committed to creating an inclusive environment for all team members. Optima evaluates qualified applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other legally-protected characteristicsOptima does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to Optima team members or the Optima people experience team. No placement fees will be paid to any 3rd party unless such a request has been made by the Optima people experience team.
kBFRdsahMU
Read LessRole Type: Hourly, non-commission sales support role. Licensed real estate professional preferred/required, but prior sales experience may be limited. This role supports the sales team and buyer experience; it is not intended to function as a commissioned sales agent role.
About Optima Lumina
Designed by award-winning architects David C. Hovey, FAIA and David Hovey, Jr., AIA, Optima Lumina is idyllically situated at the corner of Green Bay Road and Washington Avenue, emerging as the newest landmark in Optima’s celebrated legacy of architectural excellence and sustainable, community-centered design. Defined by a sophisticated, sculptural form, richly textured terracotta, and recessed terraces layered with lush vertical greenery, the building has been thoughtfully designed from foundation to footprint to embody the highest standards of environmental responsibility, enduring beauty, and exceptional living. Featuring carefully considered one-, two-, and three-bedroom condominiums alongside elevated amenities and a highly curated vision from the ground up, Optima Lumina introduces a fresh, sophisticated residential offering to Wilmette.
Position Overview
Optima is seeking a polished, responsive, and highly organized Sales Gallery Associate / Sales Support Coordinator to support the launch and ongoing buyer experience at Optima Lumina. This position is designed to ensure a consistent Optima presence at the front door while allowing the sales team to remain fully engaged with prospective buyers during presentations, appointments, and tours.
The ideal candidate will be warm, articulate, detail-oriented, and comfortable representing a luxury residential brand across every interaction — in person, by phone, and by email. While the individual should hold an active real estate license and be able to discuss project information within approved guidelines, the role is primarily focused on front-of-house coverage, lead intake, buyer support, communication coordination, and administrative follow-through rather than direct selling or commission-based sales activity.
Primary Purpose of Role
Maintain a professional and consistent presence at the sales gallery entrance so every visitor is welcomed immediately and appropriately directed.
Support the sales team by handling walk-ins, phone calls, outbound follow-up, email responses, scheduling, and basic project inquiries while agents are engaged with buyers.
Protect the quality of the buyer presentation experience by preventing sales agents from having to interrupt appointments when visitors arrive or calls come in.
Represent the Optima brand with polish, hospitality, responsiveness, and attention to detail in all interactions.
Key Responsibilities
Front-of-House / Brand Experience
Serve as the first point of contact for prospective buyers, brokers, VIP guests, and walk-in visitors.
Welcome each guest with a warm, professional, and high-touch hospitality standard consistent with the Optima brand.
Ensure the sales gallery entrance and reception experience are always covered during scheduled hours.
Provide a polished initial overview of Optima Lumina when a sales agent is not immediately available, using approved talking points and materials.
Make sure guests feel acknowledged, informed, and properly handed off to the appropriate sales team member.
Sales Team Support
Support the on-site sales team by managing initial guest intake, basic qualification, registration, and appointment flow.
Assist with scheduling and confirming sales appointments, VIP tours, broker visits, and follow-up meetings.
Answer general questions about Optima Lumina, amenities, floor plans, sales gallery logistics, and next steps within approved guidelines.
Support appropriate handoff of interested or qualified prospects to commissioned sales agents.
Help ensure sales agents can remain focused on active buyer presentations without unnecessary interruptions.
Phone, Email & Communication Support
Answer incoming sales gallery phone calls promptly and professionally.
Return calls and support outbound follow-up efforts as directed by the sales team and marketing leadership.
Monitor and respond to general sales inquiry emails using approved templates and messaging.
Route more complex sales, pricing, contract, or negotiation-related questions to licensed sales agents or leadership.
Maintain clear, timely, and professional communication with prospects, brokers, sales agents, marketing, and internal Optima team members.
Administrative & Operational Support
Capture and log guest, broker, and prospect information accurately in the applicable tracking system or CRM.
Maintain organized records of inquiries, appointments, follow-up items, and open tasks.
Assist with sales gallery readiness, including brochures, floor plans, refreshments, supplies, presentation materials, and general appearance.
Support event days, broker previews, VIP appointments, and special activations as needed.
Assist with daily opening/closing routines and help maintain an elevated, organized, and hospitality-driven sales environment.
Qualifications
Active Illinois real estate license required.
Prior real estate sales experience is helpful but not required; this may be an appropriate junior sales-support opportunity for a licensed candidate early in their career.
Strong communication skills in person, by phone, and in writing.
Professional presence and comfort engaging with luxury residential buyers, brokers, and high-expectation clientele.
Highly responsive, organized, detail-oriented, and able to manage multiple inquiries and tasks at once.
Customer service, hospitality, concierge, leasing, front desk, brokerage support, or high-end retail experience preferred.
Comfortable learning and communicating approved project details, brand positioning, floor plan information, amenities, and sales process basics.
Ability to work collaboratively with commissioned sales agents, marketing, Optima leadership, and external brokerage partners.
Why This Role is Different
This role offers exposure to luxury new-development sales, buyer experience management, and real estate operations while providing a stable hourly compensation structure and the opportunity to learn alongside an experienced sales team.
Schedule
Part-time or full-time structure to be determined based on sales gallery coverage needs.
Coverage should align with sales gallery hours, appointment volume, weekends, VIP activity, broker events, and sales launch demands.
Weekend availability is expected; occasional evening or special event coverage may be required.
Compensation Structure
$27-35/hour, non-commission role.
No sales commissions are expected because this role is intended to support the sales process rather than function as a commissioned salesperson.
Final hourly range to be determined based on schedule, licensing requirements, market conditions, and candidate experience.
Come as you are! At Optima we celebrate diversity and are committed to creating an inclusive environment for all team members. Optima evaluates qualified applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other legally protected characteristics
2fWKKBxG0J
Read LessAre you hardworking? Do you like a fast-paced, exciting environment? Are you a problem solver? If you are looking for a career with a company that rewards boldness and perseverance, this is the job for you. As a maintenance technician for Optima, you will have the opportunity to work directly for the developer performing maintenance service for a luxury apartment community. You will complete service requests, unit turns, preventative maintenance, and other functions throughout the property. We believe that maintenance plays one of the most critical roles in the success of our properties.
About Optima
Optima is a design-driven real estate development firm rooted in the modernist tradition with offices in Illinois and Arizona. For more than 40 years, we have been developing, designing, building, and managing striking urban and suburban luxury residential communities. From the beginning, we aimed to reinvent housing by integrating the functions involved in new construction within one company. We control and execute every aspect of the process in-house – development, architecture, construction, sales, and management – for a dynamic system that offers greater focus and fluidity. We are committed to delivering extraordinary living through design, innovation, sustainability, and management.
What You'll Do
Responsible for apartment home make-readies/turns, including but not limited to; painting, faucets, blinds, drains, drawers, smoke detectors, doors, garbage disposal, locks and light bulbs.Turnover vacant units in preparation for future residentsGeneral upkeep of the property and grounds including amenity areasOngoing preventative maintenance with the team to ensure the property remains in top conditionPerform general carpentry, electrical, HVAC and plumbing repairsRecord and maintain files including work order notes, daily logs and on-call sheetsServe on the on-call team, rotating after-hours availabilityComplete resident work order requestsWhat You'll Need
Outgoing and positive attitude with exceptional customer service skillsStrong communication and people skillsAbility to work independently, expertly, and to multi-taskReliable and responsive with a strong work ethicThorough knowledge of preparing for resident move ins and outs, as well as general repair skillsGeneral maintenance knowledge in plumbing, HVAC, electrical, drywall and appliance repairPossession of a current and valid driver’s licensePhysical capacity to lift 100 lbs., including lifting and moving packagesWork a flexible schedule to include weekends, evenings and holidays.High school diploma or equivalentMinimum of 1 year experience in MaintenanceBenefits and Perks
Pay: $22 - $25.50/hr. plus renewal and on-call bonusesCompetitive benefits and great perks make a huge difference; we get that, so you’ll get them too. Team Members receive a competitive 401k match, paid parental leave, paid time off, and a 100% company paid medical plan option. At Optima, we believe benefits should be meaningful and a part of what makes us great!Come as you are! At Optima we celebrate diversity and are committed to creating an inclusive environment for all team members. Optima evaluates qualified applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other legally-protected characteristicsOptima does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to Optima team members or the Optima people experience team. No placement fees will be paid to any 3rd party unless such a request has been made by the Optima people experience team.
B4uLiAKgpQ
Read LessPosition Brief – Senior Leasing Specialist
Optima
Luxury Leasing Meets Elevated Living
At Optima, we believe meaningful work begins with meaningful people. Our teams are diverse, passionate, and united by a shared belief in excellence, innovation, and care. You’ll be part of a culture where individuality is valued and everyone plays a role in creating extraordinary living.
Optima does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to Optima team members or the Optima people experience team. No placement fees will be paid to any 3rd party unless such a request has been made by the Optima people experience team.
fmMELtu2fT
Read LessHVAC Technician and Maintenance
Maintenance at Optima
Are you hardworking? Do you like a fast-paced, exciting environment? Are you a problem solver? As a HVAC Technician for Optima, you will have the opportunity to work directly for the developer performing maintenance service for a luxury apartment community. You will work on-site exclusively at our Optima Sonoran Village property each day. There will be minimal driving, if any, and you will work with an easily accessible flat rooftop when needed. You will complete service requests, preventative maintenance, and other functions throughout the property. We believe that maintenance plays one of the most critical roles in the success of our properties.
About Optima
Optima is a privately-held real estate firm with offices in Illinois and Arizona. For more than 40 years, Optima has been developing, designing, building and managing striking urban and suburban luxury residential communities. From the beginning, Optima aimed to reinvent housing by integrating the functions involved in new construction within one company. Optima controls and executes every aspect of the process in-house – development, design, construction, sales and management – for a dynamic system that offers greater focus and flexibility. Optima is committed to delivering extraordinary living through design, innovation, sustainability and management.
What You'll Do
Optima does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to Optima team members or the Optima people experience team. No placement fees will be paid to any 3rd party unless such a request has been made by the Optima people experience team.
Z9rd9fc6Kl
Read Less