Job DescriptionJob DescriptionOverview

Company Overview:

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Como Oficial de Seguridad, Puerto Rico brindara seguridad a una variedad de industrias, como fabricas comercio minorista (tiendas), centros comerciales, farmacéuticas, campus corporativos y más de 400 compañías Fortune 500.

 

 Ventajas y beneficios: 

Horarios rotados y a tiempo completo que se ajustan a sus objetivos personales de vida Programas de capacitación remunerados continuos y oportunidades de crecimiento profesional Plan 401 K según requisitos de elegibilidadAcumulacion de horas pagas de enfermedad y vacaciones acorde a las leyes laborales  de la jurusdiccionPaga semanal todos los jueves por deposito directoAcceso a horarios, talonario y adiestramientos de forma electronica a traves de las plataformas digitales ilimitadas de la companiaDescuentos para empleados a través de nuestro programa de beneficios en sus restaurantes favoritos, lugares de entretenimiento y mucho más...

Pago por hora: $12.53

Requisitos mínimos:

Tener al menos 21 años de edad para roles desarmados Poseer un diploma de escuela secundaria o equivalente, o 5 años de experiencia comprobable Disponibilidad rotativa en horarios e itineraries semanales. Ser fluido en idioma hablado y escrito en español e inglés- conversacional el idioma inglés.Como condición de empleo, los solicitantes estarán sujetos a una investigación de antecedentes de acuerdo con todas las leyes federales, estatales y locales. Allied Universal considerará las solicitudes calificadas con antecedentes penales de manera consistente con las leyes aplicables. Como condición de empleo, los solicitantes estarán sujetos a una prueba de detección de drogas en la medida permitida por la ley. Los requisitos de licencia están sujetos a las leyes y regulaciones estatales y/o locales y pueden ser necesarios antes del empleo. *Se requerirá una licencia de conducir válida de la jurisdicción de Puerto RicoPoseer destrezas de servicio al cliente.Estar disponible para procesos de credenciales  y adiestramientos 

Responsabilidades: 

Proporcionar servicio al cliente a nuestros clientes mediante la realización de procedimientos de seguridad y protección, políticas específicas del sitio y, cuando corresponda, actividades de respuesta a emergencias. Responder a incidentes y situaciones críticas con calma y resolución de problemas Realice patrullajes regulares y aleatorios alrededor del negocio y el perímetro. Los entornos y condiciones de trabajo pueden variar según el sitio del cliente. Recibir y canalizar procesos en área de recepción de empleados y/o visitantes acorde a las normas del establecimiento y las órdenes de puesto asignadas.Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1585569 Read Less

Job DescriptionJob DescriptionOverview

Company Overview:

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Como Oficial de Seguridad, Puerto Rico brindara seguridad a una variedad de industrias, como fabricas comercio minorista (tiendas), centros comerciales, farmacéuticas, campus corporativos y más de 400 compañías Fortune 500.

 

 Ventajas y beneficios: 

Horarios rotados y a tiempo completo que se ajustan a sus objetivos personales de vida Programas de capacitación remunerados continuos y oportunidades de crecimiento profesional Plan 401 K según requisitos de elegibilidadAcumulacion de horas pagas de enfermedad y vacaciones acorde a las leyes laborales  de la jurusdiccionPaga semanal todos los jueves por deposito directoAcceso a horarios, talonario y adiestramientos de forma electronica a traves de las plataformas digitales ilimitadas de la companiaDescuentos para empleados a través de nuestro programa de beneficios en sus restaurantes favoritos, lugares de entretenimiento y mucho más...

Pago por hora: $12.53

Requisitos mínimos:

Tener al menos 21 años de edad para roles desarmados Poseer un diploma de escuela secundaria o equivalente, o 5 años de experiencia comprobable Disponibilidad rotativa en horarios e itineraries semanales. Ser fluido en idioma hablado y escrito en español e inglés- conversacional el idioma inglés.Como condición de empleo, los solicitantes estarán sujetos a una investigación de antecedentes de acuerdo con todas las leyes federales, estatales y locales. Allied Universal considerará las solicitudes calificadas con antecedentes penales de manera consistente con las leyes aplicables. Como condición de empleo, los solicitantes estarán sujetos a una prueba de detección de drogas en la medida permitida por la ley. Los requisitos de licencia están sujetos a las leyes y regulaciones estatales y/o locales y pueden ser necesarios antes del empleo. *Se requerirá una licencia de conducir válida de la jurisdicción de Puerto RicoPoseer destrezas de servicio al cliente.Estar disponible para procesos de credenciales  y adiestramientos 

Responsabilidades: 

Proporcionar servicio al cliente a nuestros clientes mediante la realización de procedimientos de seguridad y protección, políticas específicas del sitio y, cuando corresponda, actividades de respuesta a emergencias. Responder a incidentes y situaciones críticas con calma y resolución de problemas Realice patrullajes regulares y aleatorios alrededor del negocio y el perímetro. Los entornos y condiciones de trabajo pueden variar según el sitio del cliente. Recibir y canalizar procesos en área de recepción de empleados y/o visitantes acorde a las normas del establecimiento y las órdenes de puesto asignadas.Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1585570 Read Less

Job DescriptionJob DescriptionOverview

Company Overview:

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Como Oficial de Seguridad, Puerto Rico brindara seguridad a una variedad de industrias, como fabricas comercio minorista (tiendas), centros comerciales, farmacéuticas, campus corporativos y más de 400 compañías Fortune 500.

 

 Ventajas y beneficios: 

Horarios rotados y a tiempo completo que se ajustan a sus objetivos personales de vida Programas de capacitación remunerados continuos y oportunidades de crecimiento profesional Plan 401 K según requisitos de elegibilidadAcumulacion de horas pagas de enfermedad y vacaciones acorde a las leyes laborales  de la jurusdiccionPaga semanal todos los jueves por deposito directoAcceso a horarios, talonario y adiestramientos de forma electronica a traves de las plataformas digitales ilimitadas de la companiaDescuentos para empleados a través de nuestro programa de beneficios en sus restaurantes favoritos, lugares de entretenimiento y mucho más...

Pago por hora: $10.50

Requisitos mínimos:

Tener al menos 21 años de edad para roles desarmados Poseer un diploma de escuela secundaria o equivalente, o 5 años de experiencia comprobable Disponibilidad rotativa en horarios e itineraries semanales. Ser fluido en idioma hablado y escrito en español e inglés- conversacional el idioma inglés.Como condición de empleo, los solicitantes estarán sujetos a una investigación de antecedentes de acuerdo con todas las leyes federales, estatales y locales. Allied Universal considerará las solicitudes calificadas con antecedentes penales de manera consistente con las leyes aplicables. Como condición de empleo, los solicitantes estarán sujetos a una prueba de detección de drogas en la medida permitida por la ley. Los requisitos de licencia están sujetos a las leyes y regulaciones estatales y/o locales y pueden ser necesarios antes del empleo. *Se requerirá una licencia de conducir válida de la jurisdicción de Puerto RicoPoseer destrezas de servicio al cliente.Estar disponible para procesos de credenciales  y adiestramientos 

Responsabilidades: 

Proporcionar servicio al cliente a nuestros clientes mediante la realización de procedimientos de seguridad y protección, políticas específicas del sitio y, cuando corresponda, actividades de respuesta a emergencias. Responder a incidentes y situaciones críticas con calma y resolución de problemas Realice patrullajes regulares y aleatorios alrededor del negocio y el perímetro. Los entornos y condiciones de trabajo pueden variar según el sitio del cliente. Recibir y canalizar procesos en área de recepción de empleados y/o visitantes acorde a las normas del establecimiento y las órdenes de puesto asignadas.Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1584812 Read Less

Job DescriptionJob Description

Title

Specialist I, File Build

VAR & Merchant Implementation

Reports To

VAR & Implementation Senior Manager

Position Overview:

We are seeking an enthusiastic and motivated Specialist I, File Build to join our team at Dynamics Payments. This role is responsible for the professional set-up of our software and hardware solutions, loading Merchant ID credentials, and conducting rigorous quality testing. You will play a key role in ensuring positive customer experiences by providing "white-glove" training to merchants on our integrated payment solutions. This position is based in our San Juan headquarters and requires a commitment to technical excellence and customer satisfaction.

What we’re obsessive about:

Customer Satisfaction: We are committed to providing exceptional service and ensuring our clients have a seamless experience with our technology.

Technical Excellence: We strive for accuracy and efficiency in our installations, maintaining high standards for all our deployments.

Continuous Learning: We foster a supportive environment where you can grow your technical skills and knowledge in a fast-paced industry.

Professionalism & Communication: We value clear, friendly, and professional communication with our clients and team members.

Duties and Responsibilities:

Technical Installation & Support

Configure integrated solutions with POS credit card devices (Front-end and Back-end setup).

Set up merchant account credentials and provide them to partners and clients for implementations.

Educate and train clients on online virtual solutions, credit card and ACH payment requests, and user creation via phone or virtually.

Complete all rigorous testing to ensure the quality of the implementation and confirm successful processing.

Follow up with merchants to provide additional support and ensure long-term success.

Documentation & Record Keeping

Document the entire setup procedure according to department protocols.

Maintain detailed and accurate notes to ensure solutions are configured correctly and work is trackable.

Client Interaction & Communication

Provide friendly and professional assistance to clients during the onboarding process.

Clearly explain technical problems and solutions to non-technical users in both Spanish and English.

Qualifications

Technical Degree, Associate degree, or equivalent experience in a previous technical support role, IT, or with point-of-sale systems.

Knowledge of payment processing operations, technology, and equipment.

Proficiency in PC hardware and software based on Windows and Apple Operating Systems.

Strong knowledge of Microsoft Office applications.

Excellent verbal communication skills in both Spanish and English.

Ability to adapt and learn new skills quickly in a fast-paced environment.

Strong organizational skills and a methodical approach to problem-solving.

Travel Component

While primarily based in San Juan, some travel within Puerto Rico to client locations may be required to support successful implementations.

Working Conditions

On-site position based in San Juan, PR.

Availability to work Monday through Saturday, with one day off in between.

Physical tasks such as lifting and moving equipment may be required

Job Classification

Non-Exempt

Equality

At Payroc we are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individuals’ qualifications without regard to race, color, religion, national social or ethnic origin, sex, age, physical, mental, or sensory disability, sexual orientation or any other status protected by the laws regulation in the location we operate. Payroc does not tolerate discrimination or harassment based on any of these characteristics.

Payroc is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources Department at HR@payroc.com

Compensation and Benefits

Our compensation reflects the cost of labor across several U.S. geographic markets. Actual compensation may vary based on a number of factors, including location, job-related knowledge, skills, and experience. Depending on the position offered, additional forms of compensation – such as bonuses, incentives, or equity – may also be included as part of the total compensation package. We offer a comprehensive range of benefits to support your overall well-being, both personally and professionally. These may include medical coverage, financial benefits, and wellness support tailored to your needs.

Candidate Privacy Notice

We are committed to protecting the privacy and security of personal information provided to us during the recruitment and hiring process. Our Candidate Privacy Notice explains how we collect, use, store, and protect your personal data when you apply for a role with us. This notice applies to all job applicants and candidates, including those located in the European Economic Area (EEA), the United Kingdom, Canada, and other applicable jurisdictions. You can find our Candidate Privacy Notice on our Careers Page under FAQs.

Note to Agencies

Payroc does not accept resume submissions from agencies outside of existing agreements. Please do not send unsolicited resumes to Payroc HR or to Payroc employees. Payroc is not responsible for any fees associated with unsolicited resume submissions.

Read Less

Job DescriptionJob DescriptionOverview

Company Overview:

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Como Oficial de Seguridad, Puerto Rico brindara seguridad a una variedad de industrias, como fabricas comercio minorista (tiendas), centros comerciales, farmacéuticas, campus corporativos y más de 400 compañías Fortune 500.

 

 Ventajas y beneficios: 

Horarios rotados y a tiempo completo que se ajustan a sus objetivos personales de vida Programas de capacitación remunerados continuos y oportunidades de crecimiento profesional Plan 401 K según requisitos de elegibilidadAcumulacion de horas pagas de enfermedad y vacaciones acorde a las leyes laborales  de la jurusdiccionPaga semanal todos los jueves por deposito directoAcceso a horarios, talonario y adiestramientos de forma electronica a traves de las plataformas digitales ilimitadas de la companiaDescuentos para empleados a través de nuestro programa de beneficios en sus restaurantes favoritos, lugares de entretenimiento y mucho más...

Pago por hora: $10.50

Requisitos mínimos:

Tener al menos 21 años de edad para roles desarmados Poseer un diploma de escuela secundaria o equivalente, o 5 años de experiencia comprobable Disponibilidad rotativa en horarios e itineraries semanales. Ser fluido en idioma hablado y escrito en español e inglés- conversacional el idioma inglés.Como condición de empleo, los solicitantes estarán sujetos a una investigación de antecedentes de acuerdo con todas las leyes federales, estatales y locales. Allied Universal considerará las solicitudes calificadas con antecedentes penales de manera consistente con las leyes aplicables. Como condición de empleo, los solicitantes estarán sujetos a una prueba de detección de drogas en la medida permitida por la ley. Los requisitos de licencia están sujetos a las leyes y regulaciones estatales y/o locales y pueden ser necesarios antes del empleo. *Se requerirá una licencia de conducir válida de la jurisdicción de Puerto RicoPoseer destrezas de servicio al cliente.Estar disponible para procesos de credenciales  y adiestramientos 

Responsabilidades: 

Proporcionar servicio al cliente a nuestros clientes mediante la realización de procedimientos de seguridad y protección, políticas específicas del sitio y, cuando corresponda, actividades de respuesta a emergencias. Responder a incidentes y situaciones críticas con calma y resolución de problemas Realice patrullajes regulares y aleatorios alrededor del negocio y el perímetro. Los entornos y condiciones de trabajo pueden variar según el sitio del cliente. Recibir y canalizar procesos en área de recepción de empleados y/o visitantes acorde a las normas del establecimiento y las órdenes de puesto asignadas.

 

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1586408 Read Less

Job DescriptionJob Description

At Luxer One, we’re committed to simplifying life by automating package acceptance and completely solving the package problem using the best technologies available. Whether it’s last-mile delivery at multifamily properties and offices, or click-and-collect orders in retail, we find the best solutions for our customers and ensure their success.

We are seeking a new Sales Enablement & Solutions Lead to join our rapidly growing team!

As the Sales Enablement & Solutions Lead, you will make Access Control easy to sell, easy to scope, and easy to deliver. This role is the bridge between Access Control product/engineering/operations and the MF Sales & Marketing teams - translating a technical hardware platform into clear sales materials, repeatable solutioning, and in-the-room and on-call support that helps reps close the right deals with the right configurations the first time.

This team member is more sales partner than engineer. The right person spends ~60% of their time on sales enablement, GTM operations, and field-facing materials, and ~40% on direct deal support, pre-sale technical validation.

What You Do (Key Responsibilities)

Be the operational and technical backbone for Access Control sales — primary attachment to MF Sales, with extension into the broader HSI Sales motion (VAR, ISS, key accounts) as Luxer Access scales. Partner closely with Marketing, Product, Engineering, and Install/Operations to drive clarity, consistency, and win rates.

Sales Enablement & Onboarding

Build and own the Access Control sales onboarding curriculum - from product fundamentals (NTX700 controller, Intercom ID, supported lock hardware, network/power requirements) to discovery, scoping, and objection handling.

Run recurring enablement sessions (Sales new-hire bootcamps, monthly product updates, deep-dives on edge cases) and certify reps (VAR and ISS as needed) on Access Control fluency.

Partner with VAR Sales leadership to ramp new sellers and channel partners faster than the current baseline.

Sales Materials, Tools & Job Aids

Build and maintain the Access Control sales toolkit: pitch decks, one-pagers, ROI calculators, site-readiness checklists, scoping worksheets, competitive battlecards, and FAQ libraries.

Translate engineering and product documentation into clear, sales-usable assets - so reps don't have to interpret spec sheets in front of a customer.

Own version control and ensure the field always has the current, approved materials.

GTM Strategy & Sales Operations

Partner with Sales and Marketing leadership to operationalize the Access Control Go-to-Market plan - segmentation, ideal customer profile, target verticals, and sales plays.

Improve sales process consistency in CRM (Zoho): stage definitions, exit criteria, required fields, and the data needed for accurate forecasting on Access Control pipeline.

Surface field intelligence - won/lost reasons, pricing pressure, configuration trends - back to Product and Marketing to inform roadmap and positioning.

Deal Support & Solutions Engineering

Join sales calls, walk-throughs, and customer technical reviews as the Access Control subject-matter expert.

Validate that proposed configurations are technically sound: power path, network requirements, lock hardware compatibility, environmental fit, code/UL294 considerations, and biometric compliance flags by jurisdiction.

Stay engaged through project install, not just scoping. Partner install team / installer to confirm what was sold is what gets installed — and installed correctly. On GC- and PM-coordinated projects: configuration sign-offs, site briefings, and documented handoff notes so the project lead can spot drift and scope creep.

Quarterback escalations to Engineering and Operations when a deal falls outside standard scope, and document the resolution back into sales playbooks.

Cross-Functional Alignment & Handoffs

Ensure clean, data-rich handoffs from Sales to Install/Project Management - site readiness confirmed, scope locked, surprises minimized - to support first-time-right delivery.

Align with Engineering, Product, ARR, and Operations on definitions, terminology, and field-facing language so the customer hears one consistent story.

RequirementsExperience & Qualifications
Required

5+ years in a sales-adjacent role: sales enablement, sales engineering, solutions consulting, technical pre-sales, or sales operations.

Demonstrated ability to translate technical product detail into clear, sales-usable materials - be prepared to share examples (decks, playbooks, training programs you built).

Hands-on experience supporting a B2B sales team in the field - joining calls, scoping deals, handling technical objections.

Working knowledge of access control, IP networking, low-voltage installation, or comparable hardware-plus-software systems.

Comfort in CRM (Zoho preferred; Salesforce, HubSpot, or similar acceptable) - building reports, cleaning data, partnering on workflow design.

Strong written and verbal communication. You can run a 15-person enablement session and a 1:1 deal review with equal effectiveness.

Nice to Have

Direct experience with ASSA ABLOY, Accentra, Control iD, or similar access control platforms.

Experience in multifamily, proptech, hardware + SaaS, or VAR/channel-driven sales models.

Familiarity with EOS / Traction operating cadence (Scorecards, Rocks, L10s).

Experience working alongside Operations / Installations to connect what's sold to what gets delivered.

Background that includes any of: biometric data compliance (BIPA, CUBI, NYC Biometric ID Law), UL294 certification context, or property-tech integrations (PMS, smart locks, package systems).

Benefits

Benefits:

Medical, Dental, Vision, and 401(k)

Fast-paced, fun, and energetic company with a friendly culture

Our Core Values:

Luxer One operates following our five core values. These values inform all of our policies, decisions, and customer interactions:

Be Solutions Driven

Take Pride and Ownership

Do the Right Thing

Respond Rapidly

Be Customer Obsessed

Luxer One is operated by Luxer Corporation and is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Read Less

Job DescriptionJob Description

Determined to end Veteran suicide, K9s For Warriors is the leading nonprofit organization providing Service Dogs to military Veterans nationwide suffering from PTSD, traumatic brain injury, and/or military sexual trauma — at no financial cost to the Veteran. Founded in 2011 as a 501(c)(3) nonprofit organization, K9s For Warriors is committed to saving lives at both ends of the leash by primarily rescuing dogs and pairing them with Veterans in need. In order to continue the great work we’re doing, we’re looking to add a Operations Specialist to our amazing team!

Role and Responsibilities

Under the general direction and supervision of the Operations Manager, the Operations Specialist is responsible for overseeing the day-to-day maintenance, facility functions, and for creating and maintaining a clean and orderly environment of the K9s For Warriors campuses, including administrative offices and common areas.

Essential Functions and Responsibilities

Perform minor and major maintenance of all buildings and equipment, unless out of scope of employee licensure or experience, as assigned through the maintenance ticketing systemMaintain an orderly workspace and maintenance areaMaintain each campus’ preventative maintenance schedule by performing regular tasks on buildings, vehicles, furniture, and equipment, including but not limited to: Replace filtersMaintain HVAC systemsRepair plumbing leaksPaint walls/ceilingsDiagnose problemsRepair or replace broken partsPressure wash, as neededAssist with housekeeping duties, as neededMaintain landscaping and landscaping equipment, should tasks be warranted and designated by the Director of Operation and/or Operations Manager for the specific campus and position (where applicable):Perform general landscaping services to include, but not limited to: mowing, edging/weed eating, pruning/trimming trees and shrubs, weed control, laying seed, spreading fertilizer; and using equipment such as a lawn mower, edger/weed eater, electric trimmer, blower, etc.Inspecting and fixing any irrigation systems, adjusting timer settings, recalibrating the system annually, and other tasks to ensure the system is properly working.Replace decorative landscaping (i.e. flowers) as needed, apply mulch for protectionGather and remove litter from propertyDiagnose mechanical failures and repair maintenance equipment according to manuals, factory specifications, and use of toolsAssist Director and/or Manager with all duties related to property and repairsPerform routine housekeeping duties, specific to each campus, as necessarySupport and communicate with campus teams during any construction projects, vehicle fleet repairs, preventative maintenance, as necessaryUnderstands proper utilization of PPE for applicable cleaning supplies and maintenance suppliesAssists in delivering heavy or bulk packages/items to various offices

Other Duties

As needed, assist with projects or events that may be hosted on or off siteAs assigned, meet with vendors regarding facility improvements, maintenance needs, and fleet repairsRotating weekends and holidays on-call

Qualifications and Education Requirements

High school education or equivalentPrior property and grounds maintenance experienceCarpentry and/or similar skillsClean driving record and valid driver’s license required

Core Competencies

Integrity Technical/Professional Knowledge and SkillsEnergyFocus on Quality Results Oriented

Additional Notes

Ability to exert a moderate to extensive amount of physical effortAbility to work on feet for entirety of shift Bending, crouching, twisting, reaching, pushing, pulling, climbing (stairs/ladders)Must be able to lift at least 50 lbs.Must be able to work outdoors in hot and cold weatherMust be able to go up and down a ladder to complete tasks

Monday-Friday
9am-5pm Read Less

Job DescriptionJob DescriptionEstamos en busca de personal para las posiciones de lideres de equipo como:

Head Cashier

Requisitos:

Mínimo 4to año completado

Experiencia de 6 meses o más en la posición o una similar

Disponibilidad completa

• Patrono con Igualdad de Oportunidades en el Empleo y Acción Afirmativa para mujeres, veteranos y trabajadores con discapacidad.

Read Less

Job DescriptionJob Description

Client Service Representative

Who are we?

For more than 26 years, CorePlus has provided Puerto Rico with anatomical pathology laboratory services and clinical analysis with innovation and precision. Our commitment is, to be a leader in the transformation of pathology to the digital world.

In 2020 we deployed our digital pathology platform, being the first organization in Puerto Rico to make the transformation. Known worldwide for operationalizing the use of Artificial Intelligence (AI) in the diagnosis of prostate and breast cancer, CorePlus stands out for being avantgarde.

If innovation and compassion appeal to you, we invite you to join our mission and become part of our family; we offer excellent benefits including health plan, dental, vision, 401k, paid vacation, and life insurance.

The Position

We are seeking a highly motivated and detail-oriented individual to join our team as a Client Service Representative. The successful candidate will be responsible for collecting patient samples and transporting them to the laboratory for evaluation and maintaining adequate sample collection supplies inventory. They will also be responsible for establishing and maintaining a sustainable business relationship with clients and referring potential new clients.

Responsibilities

Establish and maintain sustainable business relationships with clients.Perform accurate collection and delivery of specimens, documentation, and reports in compliance with all laboratory policies and procedures.Ensure that all customers maintain sufficient inventory levels of supplies needed for the sample collection process, including requisitions, materials and documentation.Provide doctors and medical office staff with orientation, advice, and support ensuring all services are provided according to their expectations and the required quality standards.Maintain accurate records of client interactions and transactions.Ensure that all patient related information is kept confidential in accordance to PHI management regulations.Consistently follows all safety, infection control, specimen collection procedures and OSGA Blood Borne Pathogen guidelines.Follow laboratory policies and procedures. Proactively identify new customers in the assigned territory to introduce the services and send the corresponding referral to the Sales Team.Actively participates in departmental performance improvement program.Participate in the laboratory continuing education programs and safety programs.

Requirements and Skills

Associate degree in business administration, marketing, or related field preferred.1 year of experience in Sales / Customer Service, preferably in the health care industry.Excellent communication and customer service skills.Strong attention to detail and organizational skills.Ability to work independently and as part of a team.Ability to multitask and prioritize tasks effectively.The representative will be required to have a valid driver's license and a clean driving record.Strong computer skills including but not limited in Microsoft Office, Excel, and Power Point.

Working Conditions/ Physical Activity:

The CSR will be required to travel to assigned territories and will spend most of the time driving.The representative may be required to work outdoors in various weather conditions.The representative may be required to lift and carry up to 30 pounds of equipment and materials.

CorePlus is an equal employment/affirmative action opportunity employer. It does not discriminate against any qualified person on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.

Read Less

Job DescriptionJob Description

Atlas Momentum is an energetic and performance-driven direct marketing and sales firm based in Jacksonville, Florida. Built on integrity, accountability, and measurable impact, we believe real momentum comes from showing up with purpose, having fun while we work, and executing at a high level every single day.

Our team thrives on creating genuine connections, delivering results that move brands forward, and bringing positive energy into everything we do. With a focus on transparency, growth, and doing things the right way, Atlas Momentum turns everyday opportunities into lasting success. This is why we're currently hiring for an Entry Level Sales Representative to join the team.

The ideal candidate is motivated, eager to learn and grow, loves working with people and in a team environment. This position involves one-on-one sales interactions with customers on behalf of some of the largest brands in the country.

Job Description:

As an Entry Level Sales Representative you will engage directly with customers to promote services and products, build long-lasting customer relationships, and help drive revenue growth. Daily responsibilities include managing sales activities, providing excellent customer service, identifying client needs, and collaborating with the team to achieve set goals. Training will be provided to help you develop your skills and excel in this role.

Qualifications for the Entry Level Sales Representative Role:

Strong interpersonal and communication skillsAbility to manage sales processes efficientlyMotivated & resilientThrives in a competitive team environmentBasic technical proficiency in using digital tools and a willingness to learn new skillsNo prior experience is required, as training will be providedPrevious experience in sales, marketing, or customer service is a plus but not necessaryA positive attitude and a passion for professional development and career growthBachelor's degree preferred

 

What Atlas Momentum Offers:

Whether you’re starting as an intern, at the entry level or stepping into a management role, our path is built around accountability, mentorship, and measurable growth.

 

Additionally:

Competitive weekly pay with uncapped commissions, bonuses, and incentivesTraining and professional developmentAdvancement opportunitiesStabilityTeam environmentSupport from management and leadership team

 

Interested in joining the team? Apply today!

Read Less

Job DescriptionJob Description¡Únete a nuestro equipo! | Business Analytics Specialist
¿Te apasiona el análisis de datos y la toma de decisiones estratégicas? Buscamos un(a) Business Analytics Specialist para apoyar la operación de nuestro Contact Center mediante el análisis de tendencias, optimización de recursos y cumplimiento de métricas clave.

Resumen del Puesto

El/la Business Analytics Specialist será responsable de analizar los contactos de clientes (Inbound & Outbound) para identificar patrones, generar insights y apoyar decisiones basadas en datos. Este rol también asegura el cumplimiento de niveles de servicio, identifica desviaciones y colabora con liderazgo en estrategias para mejorar la eficiencia operativa.

Valor añadido:
Oportunidades de atender clientes en Puerto Rico y Estados Unidos, ampliando tu experiencia en un entorno dinámico e internacional.

Responsabilidades Principales

Analizar historial de volumen de llamadas, chat, emails para identificar tendencias anomalías y cambios en temporadas para realizar proyecciones de demanda de recursos, volúmenes de tareas y producir proyecciones intra day por intervalo.Validar proyecciones, su exactitud y recomendar ajustes.Crear y ajustar horarios de trabajo basados en análisis de datos y shrinkage.Asegurar el cumplimiento de estándares de calidad y la optimización de los horarios.Recomendar recursos necesarios para el cumplimiento de las garantías del servicio y en especifico los niveles de servicio.Identificar root causes y proponer mejoras operacionales Apoyar proyectos especiales de mejora continua Coordinar estrategias ante variaciones de volumen (altos o bajos) Producir ejercicios de proyecciones 2 meses antes de la necesidad contemplando distintos escenarios, utilizando los criterios adecuados según la línea de negocios e incluyendo riesgos y recomendaciones.

Requisitos

Bachillerato en Ciencias de Computadoras, Administración de Empresas, Ingeniería o áreas relacionadas (o experiencia equivalente) Mínimo 1 año de experiencia supervisando o coordinando equipos (preferiblemente en Contact Center) Dominio avanzado de Microsoft Excel(imprescindible), incluyendo: Tablas dinámicas (Pivot Tables) VLOOKUP / XLOOKUPCreación de macros (VBA) Análisis de grandes volúmenes de datos Conocimiento en: Power BI, Power QueryLenguajes: DAX, VBA, SQLExperiencia con herramientas como PowerPoint, Word, SharePointExcelentes habilidades analíticas y pensamiento crítico Bilingüe (español e inglés) preferible Excelentes destrezas de comunicación

Beneficios:

Capacitación especializadaTelemedicina 24/7Programas de bienestarPlan médico, vida y retiroLicencias pagadasOportunidades de crecimiento profesional

Ubicación: Guaynabo o Mayagüez, PR (presencial)
Tipo de empleo: Tiempo completo | Regular

Somos un empleador con igualdad de oportunidades (EEOC).

Read Less

Job DescriptionJob Description

Join Our Team! | Business Analytics Specialist

Are you passionate about data analysis and strategic decision-making? We are looking for a Business Analytics Specialist to support our Contact Center operations through trend analysis, resource optimization, and compliance with key performance metrics.

Job Summary

The Business Analytics Specialist will be responsible for analyzing customer contacts (Inbound & Outbound) to identify patterns, generate insights, and support data-driven decision-making. This role also ensures service level compliance, identifies deviations, and collaborates with leadership on strategies to improve operational efficiency.

Added Value:
Opportunity to support clients in Puerto Rico and the United States, expanding your professional experience in a dynamic and international environment.

Key Responsibilities:

Analyze historical call, chat, and email volumes to identify trends, anomalies, and seasonal changes in order to forecast resource demand, workload volumes, and produce intraday interval projections.Validate forecasts, ensure accuracy, and recommend adjustments.Create and adjust work schedules based on data analysis and shrinkage.Ensure compliance with quality standards and schedule optimization.Recommend the resources needed to meet service guarantees, specifically service level targets.Identify root causes and propose operational improvements.Support special continuous improvement projects.Coordinate strategies in response to volume fluctuations (high or low).Produce forecasting exercises at least two months in advance, considering multiple scenarios, applying the appropriate criteria according to the line of business, and including risks and recommendations.

Requirements:

Bachelor’s degree in Computer Science, Business Administration, Engineering, or related fields (or equivalent experience).Minimum of 1 year of experience supervising or coordinating teams (preferably in a Contact Center environment).Advanced Microsoft Excel skills (required), including:Pivot TablesVLOOKUP / XLOOKUPMacro creation (VBA)Analysis of large data setsKnowledge of:Power BI, Power QueryLanguages: DAX, VBA, SQLExperience with tools such as PowerPoint, Word, and SharePoint.Excellent analytical and critical thinking skills.Bilingual (Spanish and English) preferred.Excellent communication skills.

Benefits:

Specialized training24/7 TelemedicineWellness programsMedical, life, and retirement plansPaid leaveProfessional growth opportunities

Location: Guaynabo or Mayagüez, PR (On-site)
Employment Type: Full-time | Regular

We are an Equal Opportunity Employer (EEOC).

Read Less

Job DescriptionJob Description

Join Our Team as a Healthcare Services Representative!

Are you passionate about helping others and delivering exceptional service? We are looking for committed professionals to join our team as Customer Service Representatives, playing a key role in the experience of our members and clients.

In this position, you will be the first point of contact, providing phone support, resolving needs on the first call, and ensuring a professional, empathetic, and efficient service experience.

Additionally, there are development opportunities to support clients in the United States, allowing you to expand your professional experience in a dynamic and international environment.

Key Responsibilities

Handle incoming calls from members and provide clear information about their health plans.Guide and educate members on coverage, benefits, and promotions (non-clinical topics).Document inquiries, actions, and resolutions accurately while ensuring compliance.Escalate unresolved issues or complaints to supervisors or appropriate departments.Participate in outbound interviews, contact center projects, and training programs.Maintain confidentiality and comply with regulations such as HIPAA and internal policies.

Requirements

Minimum of 1 year of Customer Service experience.High school diploma required (college credits preferred).Knowledge of computer applications and Microsoft Office.Excellent verbal, written, and reading communication skills.Bilingual (Spanish and English).Strong customer service orientation, empathy, and proactive attitude.Availability to work rotating shifts (Monday through Sunday, including weekends and holidays).

Benefits

Specialized training in customer service, regulations, and healthcare topics.24/7 telemedicine service.Free employee health and wellness programs.Opportunities for growth and professional development.Paid leave.Retirement plan.The opportunity to positively impact the well-being of the population.

Location: On-site in Guaynabo or Mayagüez, Puerto Rico

Employment Type: Full-time or Part-time | Temporary or Regular (based on available openings)

We are an Equal Employment Opportunity Employer (EEOC).

Read Less

Job DescriptionJob Description

Join Our Team! | Business Analytics Specialist

Are you passionate about data analysis and strategic decision-making? We are looking for a Business Analytics Specialist to support our Contact Center operations through trend analysis, resource optimization, and compliance with key performance metrics.

Job Summary

The Business Analytics Specialist will be responsible for analyzing customer contacts (Inbound & Outbound) to identify patterns, generate insights, and support data-driven decision-making. This role also ensures service level compliance, identifies deviations, and collaborates with leadership on strategies to improve operational efficiency.

Added Value:
Opportunity to support clients in Puerto Rico and the United States, expanding your professional experience in a dynamic and international environment.

Key Responsibilities:

Analyze historical call, chat, and email volumes to identify trends, anomalies, and seasonal changes in order to forecast resource demand, workload volumes, and produce intraday interval projections.Validate forecasts, ensure accuracy, and recommend adjustments.Create and adjust work schedules based on data analysis and shrinkage.Ensure compliance with quality standards and schedule optimization.Recommend the resources needed to meet service guarantees, specifically service level targets.Identify root causes and propose operational improvements.Support special continuous improvement projects.Coordinate strategies in response to volume fluctuations (high or low).Produce forecasting exercises at least two months in advance, considering multiple scenarios, applying the appropriate criteria according to the line of business, and including risks and recommendations.

Requirements:

Bachelor’s degree in Computer Science, Business Administration, Engineering, or related fields (or equivalent experience).Minimum of 1 year of experience supervising or coordinating teams (preferably in a Contact Center environment).Advanced Microsoft Excel skills (required), including:Pivot TablesVLOOKUP / XLOOKUPMacro creation (VBA)Analysis of large data setsKnowledge of:Power BI, Power QueryLanguages: DAX, VBA, SQLExperience with tools such as PowerPoint, Word, and SharePoint.Excellent analytical and critical thinking skills.Bilingual (Spanish and English) preferred.Excellent communication skills.

Benefits:

Specialized training24/7 TelemedicineWellness programsMedical, life, and retirement plansPaid leaveProfessional growth opportunities

Location: Guaynabo or Mayagüez, PR (On-site)
Employment Type: Full-time | Regular

We are an Equal Opportunity Employer (EEOC).

Read Less

Job DescriptionJob Description¡Únete a nuestro equipo como Representante de Servicios al Cliente!

¿Te apasiona ayudar a las personas y brindar un servicio excepcional? Estamos buscando profesionales comprometidos para integrarse a nuestro equipo como Representante de Servicio al Cliente, desempeñando un rol clave en la experiencia de nuestros afiliados y clientes.

En esta posición serás el primer punto de contacto, ofreciendo orientación telefónica, resolviendo necesidades desde el primer contacto y asegurando una experiencia de servicio profesional, empática y eficiente.

Además, existen oportunidades de desarrollo para brindar servicios a clientes en Estados Unidos, lo que permite ampliar tu experiencia profesional en un entorno dinámico e internacional.

Responsabilidades principales

Atender llamadas de miembros y ofrecer información clara sobre sus planes de salud.

Orientar y educar a los afiliados sobre coberturas, beneficios y promociones (temas no clínicos).

Documentar consultas, gestiones y acciones realizadas, garantizando precisión y cumplimiento.

Canalizar situaciones o quejas no resueltas hacia supervisores o áreas correspondientes.

Participar en entrevistas salientes, proyectos del Centro de Contacto y programas de capacitación.

Mantener la confidencialidad de la información y cumplir con regulaciones como HIPAA y políticas internas.

Requisitos

Mínimo 1 año de experiencia en Servicio al Cliente.

Diploma de escuela superior requerido (créditos universitarios preferidos).

Conocimiento en aplicaciones informáticas y Microsoft Office.

Excelentes destrezas de comunicación verbal, escrita y leída.

Bilingüe (español e inglés)

Alta orientación al servicio, empatía y actitud proactiva.

Disponibilidad para turnos rotativos (lunes a domingo, incluyendo fines de semana y días feriados).

Beneficios

Capacitación especializada en servicio al cliente, regulaciones y temas de salud.

Servicio de telemedicina 24/7.

Programas gratuitos de salud y bienestar para empleados.

Oportunidades de crecimiento y desarrollo profesional.

Licencias pagadas.

Plan de retiro.

La oportunidad de impactar positivamente el bienestar de la población.

Ubicación: Presencial en Guaynabo o Mayagüez, Puerto Rico

Tipo de empleo: Tiempo completo o Part Time | Temporero o Regular (según vacantes disponibles)

Somos un empleador que promueve la igualdad de oportunidades de empleo (EEOC).

Read Less

Job DescriptionJob Description¡Únete a nuestro equipo como Representante de Servicios al Cliente!

¿Te apasiona ayudar a las personas y brindar un servicio excepcional? Estamos buscando profesionales comprometidos para integrarse a nuestro equipo como Representante de Servicio al Cliente, desempeñando un rol clave en la experiencia de nuestros afiliados y clientes.

En esta posición serás el primer punto de contacto, ofreciendo orientación telefónica, resolviendo necesidades desde el primer contacto y asegurando una experiencia de servicio profesional, empática y eficiente.

Además, existen oportunidades de desarrollo para brindar servicios a clientes en Estados Unidos, lo que permite ampliar tu experiencia profesional en un entorno dinámico e internacional.

Responsabilidades principales

Atender llamadas de miembros y ofrecer información clara sobre sus planes de salud.

Orientar y educar a los afiliados sobre coberturas, beneficios y promociones (temas no clínicos).

Documentar consultas, gestiones y acciones realizadas, garantizando precisión y cumplimiento.

Canalizar situaciones o quejas no resueltas hacia supervisores o áreas correspondientes.

Participar en entrevistas salientes, proyectos del Centro de Contacto y programas de capacitación.

Mantener la confidencialidad de la información y cumplir con regulaciones como HIPAA y políticas internas.

Requisitos

Mínimo 1 año de experiencia en Servicio al Cliente.

Diploma de escuela superior requerido (créditos universitarios preferidos).

Conocimiento en aplicaciones informáticas y Microsoft Office.

Excelentes destrezas de comunicación verbal, escrita y leída.

Bilingüe (español e inglés)

Alta orientación al servicio, empatía y actitud proactiva.

Disponibilidad para turnos rotativos (lunes a domingo, incluyendo fines de semana y días feriados).

Beneficios

Capacitación especializada en servicio al cliente, regulaciones y temas de salud.

Servicio de telemedicina 24/7.

Programas gratuitos de salud y bienestar para empleados.

Oportunidades de crecimiento y desarrollo profesional.

Licencias pagadas.

Plan de retiro.

La oportunidad de impactar positivamente el bienestar de la población.

Ubicación: Presencial en Guaynabo o Mayagüez, Puerto Rico

Tipo de empleo: Tiempo completo o Part Time | Temporero o Regular (según vacantes disponibles)

Somos un empleador que promueve la igualdad de oportunidades de empleo (EEOC).

Read Less

Job DescriptionJob Description

Join Our Team as a Healthcare Services Representative!

Are you passionate about helping others and delivering exceptional service? We are looking for committed professionals to join our team as Customer Service Representatives, playing a key role in the experience of our members and clients.

In this position, you will be the first point of contact, providing phone support, resolving needs on the first call, and ensuring a professional, empathetic, and efficient service experience.

Additionally, there are development opportunities to support clients in the United States, allowing you to expand your professional experience in a dynamic and international environment.

Key Responsibilities

Handle incoming calls from members and provide clear information about their health plans.Guide and educate members on coverage, benefits, and promotions (non-clinical topics).Document inquiries, actions, and resolutions accurately while ensuring compliance.Escalate unresolved issues or complaints to supervisors or appropriate departments.Participate in outbound interviews, contact center projects, and training programs.Maintain confidentiality and comply with regulations such as HIPAA and internal policies.

Requirements

Minimum of 1 year of Customer Service experience.High school diploma required (college credits preferred).Knowledge of computer applications and Microsoft Office.Excellent verbal, written, and reading communication skills.Bilingual (Spanish and English).Strong customer service orientation, empathy, and proactive attitude.Availability to work rotating shifts (Monday through Sunday, including weekends and holidays).

Benefits

Specialized training in customer service, regulations, and healthcare topics.24/7 telemedicine service.Free employee health and wellness programs.Opportunities for growth and professional development.Paid leave.Retirement plan.The opportunity to positively impact the well-being of the population.

Location: On-site in Guaynabo or Mayagüez, Puerto Rico

Employment Type: Full-time or Part-time | Temporary or Regular (based on available openings)

We are an Equal Employment Opportunity Employer (EEOC).

Read Less

Job DescriptionJob Description¡Únete a nuestro equipo! | Business Analytics Specialist
¿Te apasiona el análisis de datos y la toma de decisiones estratégicas? Buscamos un(a) Business Analytics Specialist para apoyar la operación de nuestro Contact Center mediante el análisis de tendencias, optimización de recursos y cumplimiento de métricas clave.

Resumen del Puesto

El/la Business Analytics Specialist será responsable de analizar los contactos de clientes (Inbound & Outbound) para identificar patrones, generar insights y apoyar decisiones basadas en datos. Este rol también asegura el cumplimiento de niveles de servicio, identifica desviaciones y colabora con liderazgo en estrategias para mejorar la eficiencia operativa.

Valor añadido:
Oportunidades de atender clientes en Puerto Rico y Estados Unidos, ampliando tu experiencia en un entorno dinámico e internacional.

Responsabilidades Principales

Analizar historial de volumen de llamadas, chat, emails para identificar tendencias anomalías y cambios en temporadas para realizar proyecciones de demanda de recursos, volúmenes de tareas y producir proyecciones intra day por intervalo.Validar proyecciones, su exactitud y recomendar ajustes.Crear y ajustar horarios de trabajo basados en análisis de datos y shrinkage.Asegurar el cumplimiento de estándares de calidad y la optimización de los horarios.Recomendar recursos necesarios para el cumplimiento de las garantías del servicio y en especifico los niveles de servicio.Identificar root causes y proponer mejoras operacionales Apoyar proyectos especiales de mejora continua Coordinar estrategias ante variaciones de volumen (altos o bajos) Producir ejercicios de proyecciones 2 meses antes de la necesidad contemplando distintos escenarios, utilizando los criterios adecuados según la línea de negocios e incluyendo riesgos y recomendaciones.

Requisitos

Bachillerato en Ciencias de Computadoras, Administración de Empresas, Ingeniería o áreas relacionadas (o experiencia equivalente) Mínimo 1 año de experiencia supervisando o coordinando equipos (preferiblemente en Contact Center) Dominio avanzado de Microsoft Excel(imprescindible), incluyendo: Tablas dinámicas (Pivot Tables) VLOOKUP / XLOOKUPCreación de macros (VBA) Análisis de grandes volúmenes de datos Conocimiento en: Power BI, Power QueryLenguajes: DAX, VBA, SQLExperiencia con herramientas como PowerPoint, Word, SharePointExcelentes habilidades analíticas y pensamiento crítico Bilingüe (español e inglés) preferible Excelentes destrezas de comunicación

Beneficios:

Capacitación especializadaTelemedicina 24/7Programas de bienestarPlan médico, vida y retiroLicencias pagadasOportunidades de crecimiento profesional

Ubicación: Guaynabo o Mayagüez, PR (presencial)
Tipo de empleo: Tiempo completo | Regular

Somos un empleador con igualdad de oportunidades (EEOC).

Read Less

Job DescriptionJob Description

We are seeking a Director, Talent Acquisition and Development!

Join our team!

Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to the resources they need. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services – working with local partners to promote healthy people and strong communities. All of our services are intended to be collaborative and personalized for the individual.

The Director of Talent & Development is responsible for building and sustaining the organization’s people pipeline, overseeing talent acquisition, onboarding, learning and development, leadership growth, and workforce partnerships.

This role integrates recruiting and development into a unified strategy that strengthens workforce readiness, retention, and leadership capacity while supporting organizational growth and change.

The salary range for this position is $117,250.00 to $142,927.10 per year based on experience.

Essential Functions:

Talent Acquisition & Staffing Strategy

Leads recruitment strategy and execution for all positions across the organization.

Demonstrated expertise in executing both traditional and strategic talent management strategies.

Sound knowledge of employment programs, policies, laws and regulations

Develops scalable hiring infrastructure to support high-volume, enterprise-level recruiting.

Provides guidance and expertise on staffing strategies and acquisition of key talent.

Strengthens employer branding, candidate experience, and hiring outcomes.

Works collaboratively across the HR organization, partnering with HR leaders to align and strengthen processes and execution.

Onboarding & Workforce Readiness

Oversees onboarding programs to ensure new hire readiness, engagement, and early success.

Aligns onboarding with compliance requirements, role expectations, and organizational culture.

Partners with operations to reduce early turnover and accelerate productivity.

Learning & Development

Develop and implement a cohesive enterprise learning and leadership strategy aligned with Strategic Initiatives and organizational priorities.

Builds strong partnerships with departments and leaders to support, coordinate, and monitor training efforts, ensuring compliance, role-based, clinical, and professional development content is effectively delivered and completed.

Oversees training delivery, LMS administration, instructional design, and curriculum development.

Evaluates training effectiveness and ensures alignment with strategic priorities and performance needs.

Leadership Development, Succession & Performance Growth

Designs and implements leadership development programs aligned with organizational values and future needs.

Supports performance management frameworks and leadership capability development.

Identifies high-potential talent and builds internal pipelines for succession and growth.

Organizational Change & Workforce Development

Partners with executive leadership on organizational change initiatives impacting people, structure, and workforce readiness.

Develops strategies to align people, processes, and systems to improve engagement, retention, and job satisfaction.

Workforce Partnerships & Internship Programs

Leads workforce partnerships, internships, and externship programs.

Builds relationships with educational institutions and external partners.

Ensures programs are structured, compliant, and contribute to long-term talent pipelines.

Analytics and Management

Tracks talent and development metrics including but not limited to time-to-fill, retention, onboarding effectiveness, and leadership pipeline health.

Reports metrics to senior leaders and discussions trends and responses to the data.

Manages the Talent & Development budget.

Directly supervises leaders in Talent Acquisition, Learning & Development, and Workforce Initiatives.

Minimum Requirements:

Bachelor’s degree in Human Resources, Organizational Development, Education, or related field required; Master’s degree preferred.

PHR/SHRM-CP or SPHR/SHRM-SCP preferred.

At least 8 years of progressive leadership experience in talent acquisition, learning & development, or workforce development.

Experience in healthcare, behavioral health, or other mission-driven service organizations strongly preferred.

Demonstrated success building recruiting, onboarding, and development systems at scale.

Strong interpersonal, analytical, and strategic communication skills.

Prior supervisory experience preferred.

Proven knowledge of human resources functions, laws, and regulations.

Knowledge of strategic relationship building, and conflict resolution are required.

Demonstrated strong leadership and interpersonal skills.

Able to effectively communicate through verbal/written expression.

Must be able to operate in an Internet-based, automated office environment.

Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package.

Benefits include:

Medical

Dental

Vision

Short-term Disability

Long-term Disability

401K w/ Employer Match

Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues.

To learn more about our organization: https://ISBH.org/

OUR MISSION
Delivering exceptional care through connection

OUR VALUES
Dignity - We meet people where they are on their journey with respect and hope

Collaboration - We listen to understand and ask how we can best support the people and communities we serve

Wellbeing - We celebrate one another's strengths, and we support one another in being well

Excellence - We demand high-quality care for those we serve, and are a leader in how we care for one another as a team

Innovation - We deeply value a range of perspectives and experiences, knowing it is what inspires us to stretch past where we are and reach towards what we know is possible

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Read Less

Job DescriptionJob DescriptionBenefits:
Free Gym MembershipEmployee discountsOpportunity for advancementPaid time offTraining & development
HCOA Fitness, lder en la industria del acondicionamiento fsico en Puerto Rico, est en bsqueda de profesionales organizados y orientados al servicio para integrarse a su equipo de cobros.

Esta posicin es clave para mantener la salud financiera del club, apoyando tanto en la gestin de cuentas como en la retencin de socios.

Descripcin del Puesto


El Especialista en Cobros es responsable de gestionar cuentas en atraso, dar seguimiento a clientes y ofrecer soluciones que permitan mantener activa la membresa, siempre brindando un servicio profesional.

Responsabilidades


Gestionar cuentas en atraso y dar seguimiento a promesas de pagoContactar clientes mediante llamadas y comunicaciones escritasOfrecer alternativas para mantener la membresa activaManejar discrepancias, ajustes de cuenta y reembolsos cuando apliqueRegistrar todas las gestiones en el sistema de forma clara y organizadaTrabajar en conjunto con el gerente del club para el manejo de cuentasBrindar un servicio orientado a soluciones y retencinCompensacin y Beneficios


Salario por horaMembresa gratuitaOportunidades de crecimiento dentro de la compaaAmbiente de trabajo estructurado y enfocado en servicioRequisitos


Bilinge (espaol e ingls)1-3 aos de experiencia en cobros o servicio al clienteConocimiento en procesos de facturacin y manejo de cuentasExcelentes habilidades de comunicacin (verbal y escrita)Capacidad para manejar mltiples tareas y trabajar bajo presinDisponibilidad para horarios flexibles, incluyendo fines de semanaTransportacin confiablePerfil Ideal


Persona organizada, responsable y consistenteHabilidad para manejar conversaciones difciles con respetoEnfoque en servicio al cliente y resolucin de problemasDisciplina para seguimiento y cumplimiento de procesosSi buscas una posicin estable donde puedas aportar a la operacin del negocio y desarrollar experiencia en servicio y manejo de cuentas, esta es tu oportunidad.

Read Less