• T

    Especialista en analisis de negocio  

    - 00680
    Job DescriptionJob Description¡Únete a nuestro equipo! | Business Anal... Read More
    Job DescriptionJob Description¡Únete a nuestro equipo! | Business Analytics Specialist
    ¿Te apasiona el análisis de datos y la toma de decisiones estratégicas? Buscamos un(a) Business Analytics Specialist para apoyar la operación de nuestro Contact Center mediante el análisis de tendencias, optimización de recursos y cumplimiento de métricas clave.

    Resumen del Puesto

    El/la Business Analytics Specialist será responsable de analizar los contactos de clientes (Inbound & Outbound) para identificar patrones, generar insights y apoyar decisiones basadas en datos. Este rol también asegura el cumplimiento de niveles de servicio, identifica desviaciones y colabora con liderazgo en estrategias para mejorar la eficiencia operativa.

    Valor añadido:
    Oportunidades de atender clientes en Puerto Rico y Estados Unidos, ampliando tu experiencia en un entorno dinámico e internacional.

    Responsabilidades Principales

    Analizar historial de volumen de llamadas, chat, emails para identificar tendencias anomalías y cambios en temporadas para realizar proyecciones de demanda de recursos, volúmenes de tareas y producir proyecciones intra day por intervalo.Validar proyecciones, su exactitud y recomendar ajustes.Crear y ajustar horarios de trabajo basados en análisis de datos y shrinkage.Asegurar el cumplimiento de estándares de calidad y la optimización de los horarios.Recomendar recursos necesarios para el cumplimiento de las garantías del servicio y en especifico los niveles de servicio.Identificar root causes y proponer mejoras operacionales Apoyar proyectos especiales de mejora continua Coordinar estrategias ante variaciones de volumen (altos o bajos) Producir ejercicios de proyecciones 2 meses antes de la necesidad contemplando distintos escenarios, utilizando los criterios adecuados según la línea de negocios e incluyendo riesgos y recomendaciones.

    Requisitos

    Bachillerato en Ciencias de Computadoras, Administración de Empresas, Ingeniería o áreas relacionadas (o experiencia equivalente) Mínimo 1 año de experiencia supervisando o coordinando equipos (preferiblemente en Contact Center) Dominio avanzado de Microsoft Excel(imprescindible), incluyendo: Tablas dinámicas (Pivot Tables) VLOOKUP / XLOOKUPCreación de macros (VBA) Análisis de grandes volúmenes de datos Conocimiento en: Power BI, Power QueryLenguajes: DAX, VBA, SQLExperiencia con herramientas como PowerPoint, Word, SharePointExcelentes habilidades analíticas y pensamiento crítico Bilingüe (español e inglés) preferible Excelentes destrezas de comunicación

    Beneficios:

    Capacitación especializadaTelemedicina 24/7Programas de bienestarPlan médico, vida y retiroLicencias pagadasOportunidades de crecimiento profesional

    Ubicación: Guaynabo o Mayagüez, PR (presencial)
    Tipo de empleo: Tiempo completo | Regular

    Somos un empleador con igualdad de oportunidades (EEOC).



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    Business Analytics Specialist  

    - 00965
    Job DescriptionJob DescriptionJoin Our Team! | Business Analytics Spec... Read More
    Job DescriptionJob Description

    Join Our Team! | Business Analytics Specialist

    Are you passionate about data analysis and strategic decision-making? We are looking for a Business Analytics Specialist to support our Contact Center operations through trend analysis, resource optimization, and compliance with key performance metrics.

    Job Summary

    The Business Analytics Specialist will be responsible for analyzing customer contacts (Inbound & Outbound) to identify patterns, generate insights, and support data-driven decision-making. This role also ensures service level compliance, identifies deviations, and collaborates with leadership on strategies to improve operational efficiency.

    Added Value:
    Opportunity to support clients in Puerto Rico and the United States, expanding your professional experience in a dynamic and international environment.

    Key Responsibilities:

    Analyze historical call, chat, and email volumes to identify trends, anomalies, and seasonal changes in order to forecast resource demand, workload volumes, and produce intraday interval projections.Validate forecasts, ensure accuracy, and recommend adjustments.Create and adjust work schedules based on data analysis and shrinkage.Ensure compliance with quality standards and schedule optimization.Recommend the resources needed to meet service guarantees, specifically service level targets.Identify root causes and propose operational improvements.Support special continuous improvement projects.Coordinate strategies in response to volume fluctuations (high or low).Produce forecasting exercises at least two months in advance, considering multiple scenarios, applying the appropriate criteria according to the line of business, and including risks and recommendations.

    Requirements:

    Bachelor’s degree in Computer Science, Business Administration, Engineering, or related fields (or equivalent experience).Minimum of 1 year of experience supervising or coordinating teams (preferably in a Contact Center environment).Advanced Microsoft Excel skills(required), including:Pivot TablesVLOOKUP / XLOOKUPMacro creation (VBA)Analysis of large data setsKnowledge of:Power BI, Power QueryLanguages: DAX, VBA, SQLExperience with tools such as PowerPoint, Word, and SharePoint.Excellent analytical and critical thinking skills.Bilingual (Spanish and English) preferred.Excellent communication skills.

    Benefits:

    Specialized training24/7 TelemedicineWellness programsMedical, life, and retirement plansPaid leaveProfessional growth opportunities

    Location: Guaynabo or Mayagüez, PR (On-site)
    Employment Type: Full-time | Regular

    We are an Equal Opportunity Employer (EEOC).


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  • T

    Business Analytics Specialist  

    - 00680
    Job DescriptionJob DescriptionJoin Our Team! | Business Analytics Spec... Read More
    Job DescriptionJob Description

    Join Our Team! | Business Analytics Specialist

    Are you passionate about data analysis and strategic decision-making? We are looking for a Business Analytics Specialist to support our Contact Center operations through trend analysis, resource optimization, and compliance with key performance metrics.

    Job Summary

    The Business Analytics Specialist will be responsible for analyzing customer contacts (Inbound & Outbound) to identify patterns, generate insights, and support data-driven decision-making. This role also ensures service level compliance, identifies deviations, and collaborates with leadership on strategies to improve operational efficiency.

    Added Value:
    Opportunity to support clients in Puerto Rico and the United States, expanding your professional experience in a dynamic and international environment.

    Key Responsibilities:

    Analyze historical call, chat, and email volumes to identify trends, anomalies, and seasonal changes in order to forecast resource demand, workload volumes, and produce intraday interval projections.Validate forecasts, ensure accuracy, and recommend adjustments.Create and adjust work schedules based on data analysis and shrinkage.Ensure compliance with quality standards and schedule optimization.Recommend the resources needed to meet service guarantees, specifically service level targets.Identify root causes and propose operational improvements.Support special continuous improvement projects.Coordinate strategies in response to volume fluctuations (high or low).Produce forecasting exercises at least two months in advance, considering multiple scenarios, applying the appropriate criteria according to the line of business, and including risks and recommendations.

    Requirements:

    Bachelor’s degree in Computer Science, Business Administration, Engineering, or related fields (or equivalent experience).Minimum of 1 year of experience supervising or coordinating teams (preferably in a Contact Center environment).Advanced Microsoft Excel skills(required), including:Pivot TablesVLOOKUP / XLOOKUPMacro creation (VBA)Analysis of large data setsKnowledge of:Power BI, Power QueryLanguages: DAX, VBA, SQLExperience with tools such as PowerPoint, Word, and SharePoint.Excellent analytical and critical thinking skills.Bilingual (Spanish and English) preferred.Excellent communication skills.

    Benefits:

    Specialized training24/7 TelemedicineWellness programsMedical, life, and retirement plansPaid leaveProfessional growth opportunities

    Location: Guaynabo or Mayagüez, PR (On-site)
    Employment Type: Full-time | Regular

    We are an Equal Opportunity Employer (EEOC).


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  • T

    Especialista en analisis de negocio  

    - 00965
    Job DescriptionJob Description¡Únete a nuestro equipo! | Business Anal... Read More
    Job DescriptionJob Description¡Únete a nuestro equipo! | Business Analytics Specialist
    ¿Te apasiona el análisis de datos y la toma de decisiones estratégicas? Buscamos un(a) Business Analytics Specialist para apoyar la operación de nuestro Contact Center mediante el análisis de tendencias, optimización de recursos y cumplimiento de métricas clave.

    Resumen del Puesto

    El/la Business Analytics Specialist será responsable de analizar los contactos de clientes (Inbound & Outbound) para identificar patrones, generar insights y apoyar decisiones basadas en datos. Este rol también asegura el cumplimiento de niveles de servicio, identifica desviaciones y colabora con liderazgo en estrategias para mejorar la eficiencia operativa.

    Valor añadido:
    Oportunidades de atender clientes en Puerto Rico y Estados Unidos, ampliando tu experiencia en un entorno dinámico e internacional.

    Responsabilidades Principales

    Analizar historial de volumen de llamadas, chat, emails para identificar tendencias anomalías y cambios en temporadas para realizar proyecciones de demanda de recursos, volúmenes de tareas y producir proyecciones intra day por intervalo.Validar proyecciones, su exactitud y recomendar ajustes.Crear y ajustar horarios de trabajo basados en análisis de datos y shrinkage.Asegurar el cumplimiento de estándares de calidad y la optimización de los horarios.Recomendar recursos necesarios para el cumplimiento de las garantías del servicio y en especifico los niveles de servicio.Identificar root causes y proponer mejoras operacionales Apoyar proyectos especiales de mejora continua Coordinar estrategias ante variaciones de volumen (altos o bajos) Producir ejercicios de proyecciones 2 meses antes de la necesidad contemplando distintos escenarios, utilizando los criterios adecuados según la línea de negocios e incluyendo riesgos y recomendaciones.

    Requisitos

    Bachillerato en Ciencias de Computadoras, Administración de Empresas, Ingeniería o áreas relacionadas (o experiencia equivalente) Mínimo 1 año de experiencia supervisando o coordinando equipos (preferiblemente en Contact Center) Dominio avanzado de Microsoft Excel(imprescindible), incluyendo: Tablas dinámicas (Pivot Tables) VLOOKUP / XLOOKUPCreación de macros (VBA) Análisis de grandes volúmenes de datos Conocimiento en: Power BI, Power QueryLenguajes: DAX, VBA, SQLExperiencia con herramientas como PowerPoint, Word, SharePointExcelentes habilidades analíticas y pensamiento crítico Bilingüe (español e inglés) preferible Excelentes destrezas de comunicación

    Beneficios:

    Capacitación especializadaTelemedicina 24/7Programas de bienestarPlan médico, vida y retiroLicencias pagadasOportunidades de crecimiento profesional

    Ubicación: Guaynabo o Mayagüez, PR (presencial)
    Tipo de empleo: Tiempo completo | Regular

    Somos un empleador con igualdad de oportunidades (EEOC).



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  • V
    Job DescriptionJob DescriptionWe are looking for a focused data entry... Read More
    Job DescriptionJob Description

    We are looking for a focused data entry clerk to continuously update our company's databases. The data entry clerk will liaise with and follow up with employees within the company as well as with customers to collect information. The data entry clerk will capture the data into relevant databases in a timely and accurate manner. You will identify and correct errors, and swiftly bring them to the attention of relevant parties where necessary.

    To do well in this job, you should collect information and capture data promptly to ensure the business’ databases are current to accurately reflect its developments, updates and transactions. Top candidates will be focused, diligent, energetic and have good people’s skills.



    Responsibilities:Gathering invoices, statements, reports, personal details, documents and information from employees, other departments and clients.Scanning through information to identify pertinent information.Correcting errors and organizing the information in a manner that will optimize swift and accurate capturing.Creating accurate spreadsheets.Entering and updating information into relevant databases.Ensuring data is backed up.Informing relevant parties regarding errors encountered.Storing hard copies of data in an organized manner to optimize retrieval.Handling additional duties from time to time.Data Entry Clerk Requirements:High school diploma.1+ years experience in a relevant field.Good command of English.Excellent knowledge of MS Office Word and Excel.Strong interpersonal and communication skills.Ability to concentrate for lengthy periods and perform accurately with adequate speed.Proficient touch typing skills.

    Powered by JazzHR

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  • C

    Home Care Sales Specialist  

    - 19902
    Job DescriptionJob DescriptionHome Care Sales Specialist – Dover, DESi... Read More
    Job DescriptionJob Description

    Home Care Sales Specialist – Dover, DE

    Silver Lining Home Healthcare | Sales | Field-Based

    Why Silver Lining Home Healthcare?

    Silver Lining Home Healthcare is a Top Workplace and multi‑year "Best in Home Care" award winner, known for purpose‑driven work, high performance standards, and a culture that genuinely invests in its people.

    As a rapidly expanding home care organization, Silver Lining Home Healthcare is executing a disciplined growth strategy that creates exceptional opportunities for sales professionals who want autonomy, impact, recognition, and substantial earning potential.

    With markets throughout the Mid‑Atlantic, our size and scope allow us to deliver fast, reliable, compassionate care-changing the lives of seniors and families every single day.

    Our Values: iCARE

    At Silver Lining Home Healthcare, how we show up matters as much as what we achieve. Our iCARE values guide every relationship, referral, and result:

    Integrity – We do what we say, consistently and transparentlyCompassion – We lead with empathy for patients, families, and partnersAccountability – We own our commitments, actions, and outcomesRespect – We earn trust through partnership and professionalismExcellence – We hold ourselves to the highest standards, always

    These values aren't wall statements-they're expectations.

    The Role

    Our Home Care Sales Specialist team is the revenue engine of Silver Lining Home Healthcare.

    This is a 100% field‑based sales role covering Dover, DE and surrounding areas, where you'll own your market, build deep referral relationships, and compete to win-while collaborating within a strong, supportive sales culture.

    You'll be part of a 25‑member, high‑performing sales organization that thrives on preparation, accountability, and collective success.

    What You'll Do

    Aligned with our iCARE values, you will:

    Call on hospitals, skilled nursing facilities, assisted living communities, and CCRCsBuild trusted relationships with social workers, discharge planners, case managers, and administratorsSell consultatively by positioning Silver Lining's services as strategic care solutionsClearly communicate our clinical readiness, differentiators, and operational strengthsCreate and execute strategic weekly territory plansSchedule and lead meetings with care teams and facility leadershipCollaborate with operations, clinical teams, and internal sales partnersEnsure an exceptional early consumer experience from referral to start of careCapture and grow competitive market shareLeverage company tools, data, and brand reputation to expand influence

    Who Thrives Here

    You'll succeed at Silver Lining Home Healthcare if you are:

    Hungry to win and energized by a field-based sales roleHighly organized, disciplined, and strategic with your timeRelationship‑driven with a compassionate, client‑centered approachComfortable with autonomy and full territory ownershipA strong communicator who earns trust quicklyPassionate about driving and being fully market-facingAccountable, solution‑oriented, and results‑focusedA collaborative team player who raises the bar

    Experience We're Looking For

    Proven success in B2B healthcare salesStrongly aligned backgrounds include: Home CareHome HealthHospiceAssisted Living / Senior LivingIf you can sell effectively and consistently perform, we want to talk to you

    Compensation & Rewards

    Highly competitive base salary Extremely lucrative, uncapped performance bonus plan 10 paid holidays 17 days PTO accrued starting day one Company-issued devices to support success Generous monthly car stipend Top Performer Awards Program with meaningful recognition Clear career growth in a rapidly scaling organization

    The Opportunity

    This is more than a sales role-it's a chance to build:

    A long-term, high-reward careerA reputation as a trusted healthcare partnerA future with a company where employees are familyA meaningful impact in the lives of seniors every day

    Apply today to speak directly with a member of our sales team and learn why Silver Lining Home Healthcare is the BEST place to grow your sales career.

    Location: 19901, 19902, 19904, 19906, 19934, 19938, 19941, 19943, 19946, 19947, 19952, 19956, 19958, 19962, 19963, 19968, 19970, 19971



    Job Posted by ApplicantPro
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  • B

    Vice President of Communications  

    - Cliff Island
    Job DescriptionJob DescriptionVice President of CommunicationsHighly R... Read More
    Job DescriptionJob DescriptionVice President of Communications
    Highly Regarded National Nonprofit
    Jacksonville, Fayetteville, NYC, Pittsburgh, Tampa, Washington DC, Chicago, Houston, Nashville, San Antonio Areas (Hybrid)Salary* + Bonus Potential + Excellent Benefits Currently Including:100% Covered Health Care Premiums (Medical, Dental, Vision, Prescription Drug):Premiums are fully covered for the employee and dependent family members. 40 days of Potential Time Off Annually:13 paid holidays, 20 days of PTO, 8 sick days, 3 floating holidays, plus birthday PTO401(k):Fully vested on day one. 100% employer match on the first 3% contributed and 50% employer match on the next 2% contributed. Equal to a 4% employer match if the employee contributes 5%.Life and Disability Insurance:Premiums are covered 100% for the employee. Flexible Spending Account:Pre-tax payroll deductions to cover eligible out-of-pocket healthcare and dependent care expenses. Terrific new Vice President of Communications (VP) with a highly regarded national nonprofit.The VP will serve as a trusted advisor to the executive team, driving brand awareness and mission advancement through communications initiatives. The position will lead a comprehensive communications strategy through all channels and oversee media relations, crisis communications, and reputation management. In this position, the VP will collaborate closely with the Marketing and Communications teams, and the Chief Marketing and Communications Officer. This role has a large and impactful scope, managing a $15M budget and overseeing 3 direct reports and 40+ staff members.Responsibilities:Create and implement organization-wide external and internal communications strategiesServe as a trusted advisor to the Chief Marketing and Communications Officer and other members of the Executive teamLead crisis communications and advise on thought leadership and organizational reputation managementDesign content strategies that support engagement and awarenessDevelop and maintain relationships with media to increase visibility for the organizationUtilize data and analytics to optimize communications strategiesEnsure cohesive messaging and awareness-focused communications across departmentsManage and mentor the Communications team of 40+Qualifications:10+ years of strategic communications experience; 8+ years of leadership experience, with success managing large teamsBachelor's degree, Master's degree preferredCollaborative and able to work well with colleagues at all levels, including the C-suite and BoardAbility to thrive in a mission-driven environmentDeep background in media relations, crisis communications, and reputation managementFamiliarity utilizing and developing a speakers bureauExperience with a veteran's organization or nonprofit preferred* For Washington, D.C., Chicago, and New York City Applicants: The estimated hiring range for this position begins at $200,000 annual base salary dependent on a combination of experience, qualifications, and credentials. The position may also be eligible for a performance incentive.Equal opportunity employer. Read Less
  • A

    Adminsitrative Assistant  

    - Satellite Beach
    Job DescriptionJob DescriptionAdministrative AssistantDescriptionJob S... Read More
    Job DescriptionJob DescriptionAdministrative AssistantDescription

    Job Summary:

    We are seeking a detail-oriented On-Site Administrative Assistant to work closely with the Licensed Community Association Manager (LCAM), Board of Directors, and community members. This role is perfect for an organized professional with excellent communication skills and a proactive attitude.


    Schedule: Monday, Wednesday, Friday 12:00pm-5:00pm, Tuesday and Thursday 8:00am-5:00pm


    Responsibilities:

    - Communication:

    - Answer incoming calls, assist callers, and forward messages to LCAM, board members, or maintenance staff as necessary.

    - Greet and assist guests in the management office, ensuring a positive experience.

    - Provide support to legal counsel and real estate agents as instructed by the LCAM.

    - Work Orders and Records:

    - Prepare and dispatch work orders based on service requests, and maintain the computerized work order system.

    - Type and manage violation letters, organize unit owner files, and handle correspondence.

    - Maintain records for the gate entry system, serving as the system administrator.

    - Coordinate application processes for new residents, provide welcome packages, and assist in new owner orientation.

    - Meeting Support:

    - Attend Board of Directors meetings as required, take minutes, and submit for review by the LCAM.

    - Prepare notices for meetings under LCAM supervision and coordinate mass mailings for the Association.

    - Office Management:

    - Order office supplies, process incoming mail, and manage invoices with LCAM approval.

    - Maintain up-to-date emergency contact information and update the Association’s Information Sheet.

    - Provide change of address information for residents.

    - Vendor Coordination:

    - Coordinate with vendors, contractors, and other service providers as authorized by the Board and LCAM.

    This position plays a crucial role in supporting the daily operations of the community association, ensuring smooth communication, accurate record-keeping, and efficient administrative processes.


    Requirements

    Qualifications:

    Previous experience in administrative roles or property management is preferred.Proficient in MS Office Suite and comfortable working with computerized systems.Ability to work independently.Excellent organizational and multitasking abilities.Strong communication skills, both written and verbal.Ability to maintain confidentiality and handle sensitive information.

    Education and Experience:

    High School/GED or equivalent1 year in property management experience or office administration experience (preferred)

    Physical Requirements:

    Prolonged periods sitting at a desk and working on a computer.Must be able to lift up to 15 pounds at times. Read Less
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    Receptionist / Customer Service  

    - 89191
    Job DescriptionJob Description***NOW HIRING***Receptionist/Customer Se... Read More
    Job DescriptionJob Description

    ***NOW HIRING***
    Receptionist/Customer Service: Transition Assistance Program
    Location: Nellis Air Force Base, Las Vegas, NV
    Organization: Military & Family Readiness Center (M&FRC)
    Position Type: Contractor (Full-Time)
    Total Hourly Compensation: $22.09 per hour
    •              Base wage: $17.00 per hour
    •              Health & Welfare: $5.09 per hour that can be paid to the employee as taxable income or applied to: Medical, Dental, Vision, Life, AD&D, LTD, and STD.
     About the Role:
    The Receptionist for Transition Assistance provides front-desk support and customer service for the Air Force Transition Assistance Program (TAP). Responsibilities include greeting visitors, managing calls, scheduling appointments, and supporting data entry and workshop coordination.
    Key Responsibilities:

    Greet and assist customers; answer and route calls.Conduct initial intake and refer customers to appropriate staff.Provide non-technical information on programs and services.Schedule appointments and maintain professional reception area.Enroll customers into TAP workshops and update AFFIRST system.Prepare and distribute letters, emails, reports, and meeting minutes.Assist with classroom setup, forms, publicity materials, and general clerical tasks.Maintain confidentiality and follow Air Force administrative standards. Required Qualifications:High school diplomaTwo years of office experienceStrong customer service skillsProficiency in Microsoft Office SuiteAbility to obtain base access

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    ADC Management Services Inc. is an Equal Opportunity Employer

    Powered by JazzHR

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  • K

    Data Entry Operator I  

    - 00908
    Job DescriptionJob DescriptionEncontrar un empleo que se adapte a tu e... Read More
    Job DescriptionJob Description

    Encontrar un empleo que se adapte a tu estilo de vida no siempre es fácil. Por eso, en Kelly® estamos buscando un Data Entry Operator I para trabajar en una destacada organización en Hato Rey, PR. ¿Te interesa? Mira más detalles abajo. Estamos aquí para ayudarte a encontrar algo grandioso que funcione para ti, ¡así no te perderás de lo que realmente importa en tu vida!

    Salario/Compensación: $12.00 por horaTurno: Lunes a viernes de 8:00am a 5:00pmPosición - Temporera¿Por qué deberías postularte como Data Entry Operator I?Plaza temporal a tiempo completo con início inmediato. Oportunidad para adquirir experiencia en la industria de seguros. Ubicación conveniente con estacionamiento incluido. Ambiente profesional y de apoyo.¿A qué te dedicarás como Data Entry Operator I?Ingresar y verificar datos de documentos en español e inglés. Brindar apoyo administrativo y de oficina según se requiera. Leer, revisar y validar información de clientes. Apoyar en tareas de servicio al cliente, incluyendo la atención de solicitudes e inquietudes. Colaborar con el equipo para asegurar precisión y eficiencia.Este puesto puede ser ideal para ti si:Tienes experiencia previa en entrada de datos y servicio al cliente (preferiblemente en Call Center). Cuentas con habilidades intermedias en el manejo de sistemas y aplicaciones. Te desenvuelves con documentos bilingües (español e inglés). Posees atención al detalle y habilidades organizativas. Estás disponible para trabajar tiempo completo, de lunes a viernes de 8:00am a 5:00pm. Puedes incorporarte de inmediato y completar una asignación temporal.¿Qué sucede luego?

    Una vez te postules, avanzarás al siguiente paso si tu perfil es adecuado. Pero no te preocupes, aunque esta posición no sea para ti, seguirás estando en nuestra red y más reclutadores podrán ver tu perfil ¡para aumentar aún más tus oportunidades!

    Ayudarte a descubrir tu próximo paso profesional es lo que nos motiva, así que pongámonos en marcha. ¡Postúlate como Data Entry Operator I hoy mismo!


    As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

    Get a complete career fit with Kelly®.

    You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

    About Kelly

    Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

    Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

    Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice. Read Less
  • A
    Job DescriptionJob DescriptionAffordable Business Systems, Inc. is the... Read More
    Job DescriptionJob Description

    Affordable Business Systems, Inc. is the most customer-centric bottle-less water and ice cooler company in the industry. Locally owned and operated, we provide the best and most unique product offerings and service for every business  situation. We are the fastest growing Ice and Water Company in the area, where less than 20% of commercial water coolers have been replaced with bottle-less alternatives and we have a unique approach to single serve ice. 

    Our company culture balances friendly competition in an entrepreneurial environment. We want the team and everyone on the team to win, make money and have fun! 

    Account Executive: 

    The account executive position is required to establish a strong customer base, effectively promote and secure a free trial of our product to potential clients, and close new business

    Job Responsibilities: 

    Local travel to potential clientele. Actively present our company and products to new business. Physically cold call companies within targeted industries. Follow up on company-and self-generated leads and referrals. 

    Essential Requirements: 

    Self-starter with solid prospecting skills. Energetic, tenacious, and commision-driven. Reliable transportation. Outside B2B sales experience is preferred. High School Diploma, GED, or equivalent work experience; college degree preferred. 

    We Offer: 

    Comprehensive compensation package, including base salary plus commission and bonuses, medical, vision, dental, and retirement package Car allowance and ipad Large, protected territory. Field, classroom, and ongoing training. Company DescriptionAffordable Business Systems Overview:

    Affordable Business Systems is in the business of helping other businesses succeed. Businesses need to manage information and we show them how to do that efficiently and economically with printers, scanners, copiers and software solutions. Based in Salisbury Maryland we have been in business since 1996.

    We emphasize:
    Always seeking the best interest of the customer
    High work ethic
    ?Teamwork and a spirit of camaraderie
    Wholesome, Family environment
    Community SupportCompany DescriptionAffordable Business Systems Overview:\r\n\r\nAffordable Business Systems is in the business of helping other businesses succeed. Businesses need to manage information and we show them how to do that efficiently and economically with printers, scanners, copiers and software solutions. Based in Salisbury Maryland we have been in business since 1996.\r\n\r\n\r\nWe emphasize:\r\nAlways seeking the best interest of the customer\r\nHigh work ethic\r\n?Teamwork and a spirit of camaraderie\r\nWholesome, Family environment\r\nCommunity Support Read Less
  • T

    Human Resources Coordinator  

    - 00907
    Job DescriptionJob DescriptionA Human Resources Coordinator will suppo... Read More
    Job DescriptionJob Description

    A Human Resources Coordinator will support Human Resource related activities including recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives.

    Support Human Resources activities, including onboarding, work experience program, careers fairs, training materials, and Team Member opinion surveys.Listen and respond to inquiries made by individuals calling or walking into the Human Resources office using a clear speaking voice to meet their needs. Assists incoming employees, managers or candidates and provides accurate information.Serve as the point of contact for Team Member issues, Answers questions, provides forms or directions.Refers all complex situations (complaints of harassment, etc.) promptly to Director, Human Resources.Assist in the organization of Team Member social events.Provides administrative assistance such as filing paperwork, copy and distribute disciplinary action notices, breakdown, creation of new hire and termination files, copy and send exempt reviews to employee files/managers and department heads. Maintain department and personnel files. Creates and distributes memos, flyers and newsletters, as assigned.Assists in planning and execution of various HR programs and initiatives. Coordinate meetings, create materials and presentations, research key topics, and provide ongoing support and follow up in project timelines.Maintains employee and applicants bulletin boards.Controls and update locker assignments. Prepare ID cards, nametags, punch cards.Receive and examine mail in order to sort and direct mail.Ensures that sufficient numbers of forms and proper level of supply are maintained in the Human Resource Office.Operate copy machine/fax machine.Any other tasks assigned by General Manager and Manager or Director of Human Resources.

    Requirements:

    Prior Human Resources ExperienceComputer knowledge (Microsoft Office) Read Less
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    Entry Level Sales Associate  

    - Jacksonville Beach
    Job DescriptionJob DescriptionFirst Coast Sales Group Inc is expanding... Read More
    Job DescriptionJob Description

    First Coast Sales Group Inc is expanding its Jacksonville team and looking for competitive, people-driven individuals!

    We partner with and promote AT&T's residential campaign through direct sales, face-to-face marketing, and customer support.

    The Role

    As a Sales Representative with us at First Coast, you will work directly with consumers in person, presenting our clients' products, promotions, and packages in a way that genuinely fits their needs. This is relationship-driven sales — real conversations with real people, every day!

    You will be trained from the ground up. Prior sales experience is not required, though it is always a plus! Strong communication skills and a competitive mindset are distinct qualities that set our team members up for success!

    Backgrounds That Translate Well

    Retail and customer service

    Restaurants and hospitality

    Event promotions and brand marketing

    Former or current competitive athlete

    What You Will Do

    Represent AT&T with professionalism and confidence

    Build genuine connections with customers and guide them toward solutions that fit their lifestyle and needs

    Work toward both individual and team performance benchmarks

    Grow your skill set through structured training, coaching, and apprenticeship programmes

    Compensation and Benefits

    Performance based pay and weekly sales bonuses

    Full-time schedule with evenings and weekends free

    Health insurance eligibility at 90 days

    PTO after 90 days

    AAA Insurance post training period

    Paid travel opportunities

    What Sets This Apart

    Most entry-level roles pay the same rate regardless of performance. This one does not. Our compensation structure is built to reward people who show up, put in the work, and take their development seriously. Every manager on our team started in this exact position - consistency and hard work provided the growth.

    We provide the training, the structure, and the environment, for you to grow in our apprenticeship programmes!

     

    We Are Looking For

    Strong communicators who connect with people naturally

    Self-motivated individuals who want their effort tied directly to their income

    People who are coachable and serious about building a long-term skill set in sales and marketing

    Candidates who want a defined path forward — not just a position to fill time

     

    $2,000 New Hire Bonus Opportunity
    Hit your sales milestones and earn your bonus within your first 90 days.

     

    4-year degree preferred. All backgrounds considered.

    Reliable transportation required.

    Background check post job offer.

     

     

    Apply today — First Coast Sales Group is growing in Jacksonville and we are building the team that grows with it!

    Company DescriptionAt First Coast Sales Group, we believe great companies are built by great people — and great people grow inside cultures that demand more, give more, and celebrate every win along the way.

    We're a privately owned firm bringing brands face-to-face with the customers who matter most. From entry-level reps to future leaders, every team member is given real ownership, real mentorship, and a real path forward.

    This is a place where ambition is rewarded, character is non-negotiable, and the work you put in shows up in your career.Company DescriptionAt First Coast Sales Group, we believe great companies are built by great people — and great people grow inside cultures that demand more, give more, and celebrate every win along the way.\r\n\r\nWe're a privately owned firm bringing brands face-to-face with the customers who matter most. From entry-level reps to future leaders, every team member is given real ownership, real mentorship, and a real path forward.\r\n\r\nThis is a place where ambition is rewarded, character is non-negotiable, and the work you put in shows up in your career. Read Less
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    Automotive Assistant & Service Managers  

    - 48059
    Job DescriptionJob DescriptionTuffy Tire & Mavis Tires & Brakes at Dis... Read More
    Job DescriptionJob Description

    Tuffy Tire & Mavis Tires & Brakes at Discount Prices - Automotive Assistant & Service Managers


    Tuffy Tire is proud to join the Mavis Tire Family. We're looking for full-time Automotive Assistant and Service Managers to join Team Mavis at one of our state-of-the-art automotive service and retail tire sales centers in the Fort Gratiot, MI area. With over 2,000 retail locations, Mavis is one of the largest tire sales and automotive repair chains in the United States.

    About the Position of Assistant Manager

    As a future leader of Mavis, the Assistant Manager supports the Store Manager to ensure each Mavis retail location operates efficiently, safely and effectively. Using fundamental leadership skills, Assistant Managers are responsible for enforcing established policies, procedures and standards, scheduling mechanics/technicians work, managing outside orders, ensuring the quality and timely completion of jobs, meeting customer expectations, and the safety of team members.

    About the Position of Service Manager

    The Service Manager is responsible for assisting customers with tire selections and recommending necessary under-car repair services. In addition, to ensure complete customer satisfaction by delivering timely completion of high-quality vehicle repair and maintenance, Service Managers must direct the workflow of Mechanics, Alignment Technicians and Tire Technicians and stage vehicle repair/maintenance work. While driving the sales initiatives of Mavis, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations.

    Employee Benefits

    At Mavis, we understand that our people drive our success. We provide our team members with competitive weekly pay, including weekly incentive compensation, a good working environment and an excellent combination of additional benefits like health, dental and vision insurance, a 401(k) retirement savings plan with employer match, paid vacations, paid time off, paid holidays, life insurance, on-the-job training, and opportunities for career growth and advancement.

    Qualifications

    We recruit team members who share our commitment to providing complete customer satisfaction and delivering the highest quality service. To be eligible for the position of Automotive Assistant / Service Manager, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; and (3) possess (i) 1 year of experience and/or training in automotive parts and/or tire sales, (ii) 1 year of experience and/or training in automotive repairs/maintenance, or (iii) any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities of the position.


    What are you waiting for? APPLY NOW!

    Candidates can apply online at www.mavis.com/careers. OPEN INTERVIEWS ARE AVAILABLE 7 DAYS A WEEK! Simply walk in during store hours for an immediate interview. If you have any additional questions, you may call the Recruitment department toll-free # at 844-375-3995.

    For more information about Mavis, please visit www.mavis.com.


    Mavis is an Equal Opportunity Employer



    Job Posted by ApplicantPro
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    Site Safety and Health Officer, Level I  

    - 96950
    Job DescriptionJob DescriptionGPSI Guam is a Professional Technical Se... Read More
    Job DescriptionJob Description

    GPSI Guam is a Professional Technical Services Company, headquartered in Hagatna, Guam. We are a SBC Native 8(a) and HUBZone certified, Small Disadvantaged Business providing Program/Project management, administration, management, technical support, general contracting, logistics, commodities, and training resources.

    GPSI is a wholly-owned subsidiary of the Kina'ole Foundation, a 501(c)(3) non-profit established to benefit Native Hawaiian communities. GPSI offers a competitive salary and comprehensive benefits package that includes:

    Health insuranceDental insuranceLife insuranceProfessional training reimbursement401KDisability insurance

    Job Description: The Site Safety and Health Officer (SSHO) is a full-time, dedicated supervisory position responsible for implementing and enforcing the Contractor's Accident Prevention Plan (APP) and ensuring full compliance with USACE EM 385-1-1, OSHA standards for residential construction, and all project safety requirements. The SSHO must work exclusively on this contract and be onsite whenever work is being performed. This role has full authority to stop unsafe work.

    Duties and Responsibilities:

    Implement and maintain the project-specific Accident Prevention Plan (APP) and Fall Protection Plan per EM 385-1-1Develop, review, and update Activity Hazard Analyses (AHAs) for all tasksConduct daily safety inspections of all active job sitesEnforce safety rules and exercise Stop Work Authority for unsafe conditionsProvide safety indoctrination and training to all new and existing personnelLead weekly Toolbox Safety Meetings and monthly Supervisor Safety MeetingsInvestigate all incidents/accidents and submit timely reports with corrective actionsMonitor weather conditions and implement severe weather proceduresEnsure proper PPE usage, housekeeping, sanitation, and site securityServe as primary liaison with USACE safety representatives and attend coordination meetingsMaintain all safety records, training documentation, and required logs

    Minimum Requirements:

    Level 1 SSHO designation or equivalent requiredOSHA 30-Hour Construction Safety Training Certificate (completed within the past 5 years)Minimum 3 years of full-time safety experience in similar construction work (preferably roofing or disaster recovery)Qualified as a Competent Person for Fall Protection per EM 385-1-1 and 29 CFR 1926.500Direct employment by the prime contractor (no subcontractors)Strong communication, leadership, and problem-solving skillsValid driver's license and ability to work extended hours (7 days/week) in tropical/disaster conditions

    GPSI is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.



    Job Posted by ApplicantPro
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    Job DescriptionJob DescriptionJoin Us in Making a Difference in the Li... Read More
    Job DescriptionJob Description

    Join Us in Making a Difference in the Lives of Those Defending Our Nation!

    Why SURVICE?

    Come join the SURVICE Engineering mission to protect, enhance, and enable those who defend the United States. Since 1981, we have supported the DoD community, as well as Homeland Security, advanced technologies, environmental, and commercial markets. Our employees have backgrounds in engineering, physics, mathematics, chemistry, computer science, acquisition, technical writing, training, and other technical and administrative fields. And many of our personnel have DoD and/or operational military experience. If you're looking for a challenging and rewarding career with a leading organization, come see what we can offer you!

    Position

    Modeling and Simulation (M&S) Analyst (Entry Level)Location: Patuxent River, MDSecurity Clearance: Active Clearance Required - U.S. citizenship requiredSalary: $80,000 - $120,000 Depending on Experience and EducationTravel: 10%Benefits: SURVICE Engineering offers a total rewards package to include competitive salaries, comprehensive insurance options, paid time off, 401k, flexible spending, tuition reimbursement.

    Position Summary

    SURVICE Engineering is currently seeking an entry level Modeling and Simulation (M&S) Analyst to provide support for a large, complex modeling and simulation (M&S) Verification , Validation, and Accreditation (VV&A) project. This position will collaborate with engineers, software developers, analysts, and subject matter experts to conduct VV&A of models and simulations that are used to support all aspects of research, development, test, and evaluation. The Analyst will review data and create detailed analysis of the results. This position will require a significant amount of high-quality technical writing that informs users of the simulation of its strengths and limitations.

    Primary Duties and ResponsibilitiesWrite VV&A plans and reports.Assist with identifying M&S intended use statements, defining M&S requirements to satisfy the intended uses, and generating acceptability criteria to determine if the M&S requirements are met.Conduct M&S risk assessments.Conduct accreditation and V&V activities/tasks.Interface with program personnel, engineers, and subject matter experts.

    Minimum Qualifications of Survivability Engineer/Analyst

    Bachelor of Science in degree in Aerospace Engineering or Physics. Strong writing skills with ability to inform lay audiences of highly technical analyses required.Ability to work in small groups and interface productively with customers and outside agencies required.Experience with EM and IR propagation, datalinks, air combat, or military weapons a significant plus.M&S experience desired.VV&A experience helpful but not required.

    About Us

    SURVICE Engineering is a nationally recognized, single-source engineering service provider for Government and Industry organizations involved in all phases of the systems engineering process. Our employees are our most valuable asset, and they are proud to have supported the development, testing, analysis, and modeling and simulation (M&S) of many of the major U.S. air, land, and sea combat systems in the field today. They have also contributed their expertise to other vital national defense programs and technologies that involve survivability, cybersecurity, information technology/management, software engineering, unmanned aerial systems (UASs), and metrology/reverse engineering.


    SURVICE Engineering is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. VEVRAA Federal Contractor

    Job Posted by ApplicantPro

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  • D

    General Clerk II  

    - 96860
    Job DescriptionJob DescriptionGeneral Clerk IIDEFTEC delivers mission-... Read More
    Job DescriptionJob Description

    General Clerk II

    DEFTEC delivers mission-critical solutions through skillfully delivered services and innovative products. Our clients' critical missions inspire us, and we are driven to provide the most effective solutions to execute their missions, operational challenges, and requirements. Our dedicated, experienced, and talented employees work closely with our clients to ensure the delivery of exceptional services and products.

    POSITION OVERVIEW

    This position supports Pearl Harbor Naval Shipyard and Intermediate Maintenance Facility Pass & Identification Office with functions related to assisting Naval personnel and their families, contractors and government civilians with obtaining passes and identification to access the base and sensitive areas.

    JOB RESPONSIBILITIES:

    Provide specialized clerical assistance to various PHNSY&IMF civilian and military employees, contractors/vendorsFile and shred documents/badges (per government standards), create work documents, and communicate visit status via email or telephone.Provide escort briefs to escort.Identify and understand the issues involved with each badging issuance and determine what steps and procedures are necessary and the order in which they are performed.Control access to sensitive areas of PHNSY&IMF by verifying the information on Code 1123 employee-approved Visit Requests (VR), i.e., required access to the Controlled Industrial Area (CIA), Controlled Nuclear Information Areas (CNIA), Nuclear Work Areas (NWA), clearance level, access to radiological areas, escort requirements, etc., and whether requirements for entry have been met to include vehicle Review VRs for completeness, discrepancies, escort requirements, and if other special circumstances Ensure that each visitor annually watches the orientation briefing videotape based on various PHNSY&IMF requirements and hazardous area procedures in accordance with the Nuclear Power Manual Instructions and Chapter 13 of NAVSHIPYD&IMFPEARLINST 5510.78 (series).Determine from each approved VR which type of colored SACB is authorized. Create profiles within specialized software, assign access areas, times, and expiration dates, take photos, and complete the printing and issuance to authorized personnel.Apply knowledge of the Shipyard badging requirements and procedures to verify that SACBs are adequately prepared. This is especially important since these badges are issued to control access to sensitive Shipyard Enroll Common Access Cards (CAC) in the Shipyard's Automated Entry Control System (AECS).Issue Yellow emergency passes, as required, for emergency Whenever possible, resolve complaints and problems concerning the visitor program, often providing alternate solutions, or tactfully explaining the requirements.Refer more difficult complaints or problems to a Code 1123 Industrial Security Specialist or the Branch Head.Maintain office files, consumable and non-consumable materials inventory, and prepare supply requisitions to resupply.Research operation discrepancies related to troubleshooting automated badge problems with the specialized software controlling the Shipyard AECS.Correct minor discrepancies and forward problems that cannot be corrected at the Pass & ID counter to the Lead Security Assistant or the Branch Head.Daily wipe and disinfect your work areas, sweeping and disposing trash in appropriate trash receptacles.

    QUALIFICATIONS:

    Required Qualifications:

    Active Secret security clearance Must be a U.S. CitizenLiterate in the English languageAbility to maintain a regular work schedule (5 days a week, Mon-Fri.)Provide quality customer serviceAdequate problem-solving skillsAdequate concentration/memory skillsAdequate prioritization skillsAbility to comprehend, learn, and accept instructionsAbility to analyze and make decisions using sound judgementAbility to type 35 words per minSome experience working with Microsoft Office applications, word, excel, etc.Skill in written and oral interpersonal communication to effectively elicit organizational and individual needs.Cognizance of surroundingsAbility to organize physical and digital filesAbility to support unplanned emergency badging as necessaryAbility to obtain and maintain access to the Defense Information Security System (DISS) for downloading of VRs and verifying security information on a visitor's profileAbility to obtain and maintain access to the PHNSY&IMF Unclassified Naval Nuclear Propulsion (NNPI)/COI for access to the badge issuance program and other permitted accounts

    Preferred Qualifications:

    Experience working in badging or security.

    DEFTEC offers a comprehensive whole-life benefits package that includes medical, dental, vision, holiday, paid time off, 401K with a match, life insurance, short/long-term disability, and educational reimbursement.

    DEFTEC is a Drug-Free Workplace where post-offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria are met as outlined in our policies.

    AAP/EEO Statement

    DEFTEC Corp is an Equal Opportunity and Affirmative Action Employer and prohibits discrimination and harassment of any type based on actual or perceived race, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding , and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, religious creed, disability (mental and physical) including HIV and AIDS, medical condition (cancer and genetic characteristics ), genetic information, age, marital status, civil union status, sexual orientation, military and veteran status, denial of family and medical care leave, arrest record and/or any other characteristic(s) protected by federal, state or local law.



    Job Posted by ApplicantPro
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    COMPLIANCE SPECIALIST  

    - 00725
    Job DescriptionJob Description1. Bachelor’s degree in chemistry, Micro... Read More
    Job DescriptionJob Description

    1. Bachelor’s degree in chemistry, Microbiology, Engineering or similar STEM discipline highly preferred. 2. A minimum of 3 to 5 years of experience in quality assurance or regulatory affairs within a regulated industry (e.g., pharmaceuticals, biotechnology, medical devices). 3. Knowledge of federal, state, and local regulatory requirements, including FDA CFRs, DEA, and Pharmacopeia standards. 4. Preferred knowledge in LIMS, and Quality Management Systems (for example TrackWise, TruVault). 5. Proven experience in managing both internal and external audits, including preparing for and responding to audit findings. 6. Strong understanding of regulatory requirements and quality management systems in a regulated industry. Excellent analytical and problem-solving skills with experience in deviation analysis and root cause analysis. 7. Effective communication and leadership skills to facilitate client meetings and cross-department collaboration. 8. Proficiency in managing audits, investigations, and corrective/preventive actions. 9. Ability to develop and maintain compliance tracking systems and procedural controls. 10. Experience in validation protocol creation and review is a plus.

    1. Ensures that an organization adheres to all regulatory requirements and internal quality standards. 2. Developing, implementing, and maintaining compliance programs, policies, and procedures to meet industry regulations and quality standards in adherence to regulations and client’s requirements. 3. Conduct regular audits, inspections, and risk assessments to identify areas for improvement and ensure adherence to standards. 4. Works closely with various departments to provide guidance on compliance issues, investigates potential non-compliance or violations, and implements corrective actions. 5. Responsible for staying updated on relevant regulations and ensuring continuous improvement in quality processes while minimizing compliance risks. 6. Lead training sessions to educate staff on regulatory changes and best practices in quality assurance. 1. Develop and maintain a robust system for tracking overall services compliance, ensuring all processes adhere to regulatory standards and client requirements. 2. Conduct thorough evaluations to determine the product and regulatory impact of Minor and Major Deviations, providing detailed reports and recommendations. 3. Assess current procedural controls and recommend improvements. 4. Lead and facilitate meetings with clients to discuss investigation outcomes and findings. 5. Lead the investigation, documentation, and resolution of Minor and Major Deviations. Develop and implement Corrective and Preventive Actions (CAPAs) to address root causes and prevent recurrence. 6. Oversee all regulatory aspects, including managing external and internal audits, investigations, and corrective/preventive actions. 7. Participate in Root Cause Analysis, Human Performance Analysis, and Process Mapping meetings to support the resolution of Major Deviations. 8. Assist in the creation, review, and training for Validation Qualifications and Protocols. 9. Ensure compliance with international, federal, state, and local regulatory requirements (e.g., FDA CFRs, DEA, other regulatory agencies) as well as customer-specific requirements. 10. Work closely with internal departments to achieve compliance with industry and customer expectations, driven by customer goals to maintain KPIs. 11. Ensure all employees adhere to standard operating procedures (SOPs) established by clients and internal MTG procedures.

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    Compliance Associate  

    - 00968
    Job DescriptionJob DescriptionPOSITION SUMMARYThe Compliance Associate... Read More
    Job DescriptionJob Description


    POSITION SUMMARY

    The Compliance Associate reports directly to the Compliance Director and plays a key role in ensuring the organization’s adherence to all applicable federal and state regulations, contractual obligations, internal policies, procedures, and standard operating procedures (SOPs) with a particular focus on Medicare-related requirements.

    The CA supports the development, implementation, monitoring, and oversight of comprehensive compliance programs designed to mitigate risk, uphold regulatory standards, and promote ethical business practices across all operational areas. The Compliance Associate collaborates with various departments to identify potential compliance risks and assists in conducting audits and investigations to address any issues. Ultimately, the Compliance Associate contributes to the organization's mission by ensuring operational compliance and protecting both patients and the organization from legal and regulatory challenges.

    ESSENTIALS ROLES AND RESPONSIBILITIES

    Draft agreements, amendments, and legal documents, etc., according to Company directions. Track the execution of legal documents. Review applicable local, Medicare and state regulations and file any necessary information with regulatory agencies, if appropriate. Monitor and interpret regulatory changes impacting PBM operations, including CMS guidelines, HIPAA, and Medicare Part D.Assist in maintaining compliance with Medicare regulations, including formulary management, reporting requirements, and audit readiness.Conduct periodic internal reviews or audits to ensure that compliance procedures are followed.Disseminate written policies and procedures related to compliance activities.File appropriate compliance reports with regulatory agencies if applicable.Maintain documentation of compliance activities, such as complaints received or investigation outcomes.Discuss emerging compliance issues with management or employees.Collaborate with other departments to ensure documents are processed and handled in a timely and efficient manner. Provide employee training on compliance-related topics, policies, or procedures.Assist internal or external auditors in compliance reviews, including URAC, SAE 16, and CMS audits.Prepare management reports regarding compliance operations and progress.Verify that all firm and regulatory policies and procedures have been documented, implemented, and communicated.Direct the development or implementation of compliance-related policies and procedures throughout an organization.Review or modify policies or operating guidelines to comply with changes to environmental standards or regulations. Perform other duties as assigned by the Compliance Director.

    TRAINING & EDUCATION

    Bachelor’s degree in healthcare administration, law, or a paralegal degree.

    LICENSURE / CERTIFICATION

    Certified Compliance & Ethics Professional (CCEP) preferred

    PROFESSIONAL EXPERIENCE

    1-3 years of experience in a PBM /Health Plan environment and/or Medicare-related programs1-2 years of experience working with contractual agreements.

    PROFESSIONAL COMPETENCIES

    Knowledge:

    Fully bilingual English and SpanishKnowledge of CMS regulations and Medicare compliance standardsProficiency in Microsoft Office 365 (Word, PowerPoint, Excel, etc.)Computer knowledgeBusiness process understandingKnowledge of producing clear, structured, and accurate documentation, including reports, SOPs, and compliance materials.

    Skills:

    Skill in analyzing situations accurately and taking effective action.Demonstrated effective organizational, interpersonal, and communication skills.Strong verbal and written communications skillsTime Management Skills: Establishing priorities and accomplishing tasks in a timely manner.Problem-solving skills.Integrity and ethicsStrategic planningSkills in delivering clear, engaging, and professional presentations to groups of clients, adapting tone and content to suit diverse audience.Client-focused communication

    Abilities:

    Ability to read and interpret documents and write reports and correspondence.Ability for public speaking & client engagementAble to effectively interact with internal departments, company clients, members, and other healthcare professionals.Ability to work independently and with minimal supervision, demonstrating initiativeAbility to handle sensitive or confidential information is critical.Teamwork: the ability to work in a team environment.

    PHYSICAL AND MENTAL DEMANDS

    The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk or hear, sit, stand, and walk.The position requires that the weight be lifted, and force is exerted up to 50 pounds.Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

    ENVIRONMENTAL AND WORKING CONDITIONS

    This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Require evening or weekend work.

    PharmPix is an Equal Employment Opportunity Employer Minorities / Females / Disable / Veterans


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    GERENTE DE OPERACIONES  

    - 00976
    Job DescriptionJob DescriptionUn Gerente de Operaciones "Retail" es el... Read More
    Job DescriptionJob Description

    Un Gerente de Operaciones "Retail" es el profesional responsable de supervisar y optimizar las operaciones de una o varias tiendas al detal, asegurando que se cumplan las metas de ventas, estándares de servicio y eficiencia operativa.

    Responsabilidades principales:

    Supervisar la operación diaria de las tiendas.

    Asegurar el cumplimiento de metas de ventas y rentabilidad.

    Monitorear inventarios, pérdidas y rotación de productos.

    Implementar estrategias de ventas y promociones.

    Evaluar el desempeño de gerentes y personal de tienda.

    Garantizar excelente servicio al cliente.

    Analizar reportes financieros y operacionales.

    Realizar auditorias

    Otras

    Requisitos:

    Bachillerato en Administración de Empresas, Mercadeo, Gerencia o áreas relacionadas o 5 años o más de experiencia como Gerente en ambiente "retail"

    Algunas empresas aceptan experiencia equivalente en retail.

    Estudios graduados (MBA o maestría en gerencia) pueden ser un plus.

    Experiencia

    0–3 años o más de experiencia en "retail" o comercio al detal.

    Experiencia previa como:

    Supervisor de tienda

    Gerente de tienda

    Coordinador de operaciones

    Experiencia manejando equipos de trabajo grandes y múltiples tiendas

    Experiencia trabajando con auditorias

    Conocimientos clave

    Gestión de inventario

    Análisis de ventas y métricas

    Control de costos y presupuestos

    "Visual merchandising"

    Servicio al cliente

    Manejo de sistemas POS y "software" de "retail"

    Habilidades

    Liderazgo y manejo de personal

    Toma de decisiones

    Resolución de problemas

    Comunicación efectiva

    Organización y planificación

    Capacidad para trabajar bajo presión

    Responsabilidades típicas

    Supervisar la operación diaria de las tiendas

    Asegurar el cumplimiento de metas de ventas

    Controlar inventarios y pérdidas

    Implementar estrategias de ventas y promociones

    Capacitar y desarrollar al personal

    Analizar reportes de desempeño y ventas

    Otros requisitos comunes

    Disponibilidad para viajar entre tiendas

    Disponibilidad para trabajar fines de semana y días feriados


    Patrono con Igualdad de Oportunidades en el Empleo y Acción Afirmativa para mujeres, veteranos y trabajadores con discapacidad.


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