Job DescriptionJob Description¡Únete a COSVI, somos una empresa puertorriqueña con más de60 años protegiendo lo más importante: la VIDA!

Función principal del puesto:

Realizar las tareas de facturación, cobro, reconciliación y análisis de cuentas por cobrar de clientes individuales y/o corporativos y de los asegurados de dichos clientes.

Requisitos:

Grado Asociado o Técnico en Administración de Empresas o sus áreas (Contabilidad, Finanzas) O en su lugar;Uno a dos (1 a 2) años o más de experiencia comprobada en funciones similares.Conocimiento de los conceptos de contabilidad y destrezas aritméticas.Dominio en el manejo de sistemas de computadoras incluyendo las aplicaciones de Microsoft Office: Word y Excel Intermedio (incluyendo el realizar tablas simples, Pivot Table y fórmulas intermedias como Vlookup y Sumif) e ImageRight.Orientado a la tecnología y a los procesos.Tener y demostrar la destreza de manejo efectivo del tiempo (priorizar y trabajar con múltiples tareas simultáneamente), comunicación asertiva y trabajo colaborativo.Habilidad analitica solida para identificar y resolver problemas y necesidades del cliente, ofrecer alternativas y soluciones efectivas.Dominio del idioma español verbal y escrito. Conocimiento básico del inglés verbal y escrito. Capacidad de hablar y escribir de manera clara y concisa.

Ofrecemos beneficios como plan médico, días de vacaciones/enfermedad, días personales, día de cumpleaños, plan de retiro (401K), Seguro de Vida, estacionamiento gratuito, entre otros.PATRONO CON IGUALDAD DE OPORTUNIDADES DE EMPLEO
Read Less

Job DescriptionJob Description (1) Learning Program Manager – Customer Success (FinTech SaaS)

CapeTalent isn’t your average staffing agency. We connect AI-forward Learning & Development professionals with Fortune 100 companies who are shaping the future.

1099 or C2C Contract Details (No W2)

Duration: 6 months (high probability of extension) with a start date of February 2026

40 hrs/week @ $65-$70hr (C2C or 1099), based on experience

100% Remote (U.S. or Canadian candidates only)

9–5pm EST/CST/MST/PST with heavy Slack communication

Laptop Provided

**Portfolio REQUIRED for consideration**

CapeTalent is partnering with a high-growth FinTech SaaS company serving the mid-market business segment. This role owns the Customer Success Manager (CSM) learning path for a complex financial product, supporting customers after implementation throughout the full lifecycle of the relationship.

This is a high-ownership, high-visibility role for a Learning Program Manager who thrives at the intersection of strategy, execution, and business partnership. You will be the strategic liaison between the business and the learning team, translating inbound requests into a clear, prioritized, scalable learning strategy.

This role reports directly to the Staff Program Manager and is intentionally designed for a strong, experienced leader who is comfortable owning decisions, setting boundaries, and bringing structure to complexity. You’ll manage a small team of amazing senior level Instructional Designers.

Why This Role Stands Out

Customer Success Managers act as long-term relationship owners—delivering white-glove, high-touch support to customers using sophisticated financial software. The learning that supports them must be organized, modular, responsive, and strategic.

You will:

Own everything within the CSM learning path

Manage and prioritize incoming training requests from across the business

Decide what gets built, when, and why

Ensure learning modalities work together as a cohesive system—not disconnected assets

This is not a “take orders” role. It’s a program ownership role.

What You’ll Own & LeadLearning Strategy & Program Ownership

Own the end-to-end learning strategy for the Customer Success Manager learning path

Design and maintain a cohesive, scalable learning plan that supports post-implementation customer success

Identify new learning opportunities based on incoming business requests, product updates, learner feedback, and performance data and KPIs

Serve as the single owner for all eLearning and learning assets within the CSM learning path

Ensure assets within the learning path are intentionally structured and connected

Business Intake and Prioritization

Manage all incoming training requests from SMEs, customer success leadership, and leadership meetings and ad hoc asks

Translate raw requests into clear problem statements, defined scope, and recommended learning solutions

Log, track, and manage requests in JIRA, from intake through delivery

Push back when needed—with confidence, clarity, and data

Learning Experience Design & Modalities

Own the mix of learning modalities, ensuring they work together intentionally such as eLearning, ILT and VILT guides, job aids, videos, and reference materials

Partner closely with SMEs to extract the right content not just more content

Ensure learning is practical, role-based, and immediately usable by CSMs

Maintain quality, consistency, and alignment across all learning assets

Learning Operations & Systems Thinking

Organize and manage courses, learner groups, role-based learning paths, and progression logic

Understand how courses, learners, and learning paths connect and ensure the ecosystem functions smoothly

Continuously optimize structure to support scale, clarity, and ease of use

KPIs, Metrics & Continuous Improvement

Define and own learning KPIs and success metrics

Monitor effectiveness using learner feedback, adoption and completion data, and performance insights from the business

Recommend updates and enhancements based on what’s actually happening in the field

Clearly communicate impact, priorities, and trade-offs to leadership

What We’re Looking For

10+ years of experience in learning strategy, instructional design, or learning program management

Proven experience owning complex learning programs in fast-moving, matrixed environments

Strong background supporting mid-market or enterprise customers

Deep comfort managing intake, prioritization, and stakeholder expectations

Strong project management skills; experience using JIRA preferred

Confident decision-maker who can say not now and explain why

Experience in FinTech and/or SaaS environments

Comfortable working remotely with autonomy and accountability

You’ll Thrive Here If You…

Want true ownership, not task intake

Enjoy organizing chaos into strategy

Are comfortable being the point person and decision-maker

Love partnering with SMEs but aren’t afraid to challenge them

Care deeply about customer experience, learner clarity, and business impact

Are ready to step into a visible, trusted leadership role

Education

Bachelor’s degree required. MBA, MPA or equivalent graduate degree preferred. Read Less

Job DescriptionJob DescriptionJob Description

Friendly outgoing person who likes to work with the public. Some computer skills are helpful but not required.

Read Less

Job DescriptionJob DescriptionCompany Description

Leaves Are Falling, Opportunities Are Calling—Join Our Team Today!

RPM Pizza has been one of the largest Domino’s franchises in the United States for over 40 years, is family-owned and operates over 175+ stores in five states, including Indiana, Michigan, Mississippi, Alabama, and Louisiana. While SAFELY  being #1 in every community, we pride ourselves on helping our team members be the best version of themselves they want to be. From creating smiles to being number #1 we want you to come join the fun!

Job Description

As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers. Your contact with every Customer plays an essential role helping us create smiles by making lives easier. Your professionalism and optimism are vital to creating a pleasant experience for Customers. You are the face of Domino’s.

WHAT DO CSRs DO?

· Provide a fun, happy, and exciting environment for our Customers while taking orders.

· Uphold and represent a rock-solid brand image.

· Ensure our stores are kept clean and sanitized for our Team and Customers.

· Get into the action and make perfect product all the time. · Learn organizational and inventory skills.

· Provide amazing Customer service.

· Execute time management skills and the ability to multi-task in a competitive work environment.

· Help be part of the pizza industry that is leading in technology by using the most advanced equipment.

· Demonstrate your own style while working in a diverse work environment.

· The ability to take ownership in resolving problems.

· Operate all equipment inside the store.

WHAT’S IN IT FOR YOU?

· Join a winning Team who is the best pizza company in the world & in every neighborhood!

· Complete all RPM world class training programs to ensure you are set up for success in your role.

· Work flexible fun hours and enjoy great product discounts.

· Opportunity to continue your development through RPM Pizza College.

· This is the first step for many to owning your own Dominos store.

· Learn team building and problem-solving and develop your skills for the future.

· Opportunity to give back to the community through partnerships and donations.

· Variable hourly (meaning hours vary by week) position with competitive pay.

· Medical, dental, vision insurance available if CSR averages 30 or more hours per week during a designated 9 month measurement period.

· 401K program available.

Qualifications

· You must be 16 years of age or older (with a work permit in some areas) and possess a willingness to learn.

· Strong communication and basic math skills to count change.

· Be outgoing, have a positive, upbeat attitude with strong communication and verbal skills.

· Ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds.

· Apply on jobs.dominos.com

Additional Information

All your information will be kept confidential according to EEO guidelines.

Read Less

Job DescriptionJob Description

Tire Kingdom & Mavis Tires & Brakes at Discount Prices - Automotive Assistant & Service Managers

Tire Kingdom is proud to join the Mavis Tire Family. We're looking for full-time Automotive Assistant and Service Managers to join Team Mavis at one of our state-of-the-art automotive service and retail tire sales centers in the West Melborune, FL area. With over 2,000 retail locations, Mavis is one of the largest tire sales and automotive repair chains in the United States.

About the Position of Assistant Manager

As a future leader of Mavis, the Assistant Manager supports the Store Manager to ensure each Mavis retail location operates efficiently, safely and effectively. Using fundamental leadership skills, Assistant Managers are responsible for enforcing established policies, procedures and standards, scheduling mechanics/technicians' work, managing outside orders, ensuring the quality and timely completion of jobs, meeting customer expectations, and the safety of team members

About the Position of Service Manager

The Service Manager is responsible for assisting customers with tire selections and recommending necessary under-car repair services. In addition, to ensure complete customer satisfaction by delivering timely completion of high-quality vehicle repair and maintenance, Service Managers must direct the workflow of Mechanics, Alignment Technicians and Tire Technicians and stage vehicle repair/maintenance work. While driving the sales initiatives of Mavis, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations.

Employee Benefits

At Mavis, we understand that our people drive our success. We provide our team members with competitive weekly pay, including weekly incentive compensation, a good working environment and an excellent combination of additional benefits like health, dental and vision insurance, a 401(k) retirement savings plan with employer match, paid vacations, paid time off, paid holidays, life insurance, on-the-job training, and opportunities for career growth and advancement.

Qualifications

We recruit team members who share our commitment to providing complete customer satisfaction and delivering the highest quality service. To be eligible for the position of Automotive Assistant / Service Manager, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; and (3) possess (i) 1 year of experience and/or training in automotive parts and/or tire sales, (ii) 1 year of experience and/or training in automotive repairs/maintenance, or (iii) any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities of the position.

What are you waiting for? APPLY NOW!

Candidates can apply online at www.mavis.com/careers. OPEN INTERVIEWS ARE AVAILABLE 7 DAYS A WEEK! Simply walk in during store hours for an immediate interview. If you have any additional questions, you may call the Recruitment department toll-free # at 844-375-3995.

For more information about Mavis, please visit www.mavis.com.

Mavis is an Equal Opportunity Employer

Consistent with our commitment to the principle of equal employment opportunity for all individuals, we enforce a zero-tolerance policy on discrimination at Mavis. Employment decisions are made without regard to an applicant's or employee's actual or perceived race, color, religion, creed, sex, pregnancy, sexual orientation, national origin, age, ancestry, ethnicity, disability, citizenship, alienage, marital status, domestic or civil union partnership status, familial status, caregiver status, military or veteran status, transgender status, gender identity or expression, genetic information, predisposing genetic characteristic, status as a victim of domestic violence, stalking and sex offenses, or any other status protected by applicable federal, state or local laws, regulations or ordinances. Exceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for: (a) a sincerely held religious belief, observance or practice that conflicts with the expected schedule for a position; or (b) an otherwise qualified individual with a disability, unless such accommodation poses an undue hardship on our business, in accordance with applicable federal, state and local laws. Additional information is available by contacting HRConnect@mavistire.com.

We will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operations of our business, in accordance with applicable federal, state and local laws. If you believe you require such assistance to complete this Application for Employment or to participate in the interview process, please contact our Employee Experience team at (914) 984-2500 ext. 5631. We also will endeavor to provide reasonable accommodation for a job applicant's or an employee's sincerely held religious beliefs, observances, or practices that conflict with a work requirement unless the accommodation poses an undue hardship to our business, in accordance with applicable federal, state and local laws. If you believe you require such an accommodation, please contact our Employee Experience team at (914) 984-2500 ext. 5631. In addition, applicants may report any instances of perceived discrimination through HRConnect either by calling toll-free at 1-877-628-4755 or by sending an email to HRConnect@mavistire.com

Job Posted by ApplicantPro
Read Less

Job DescriptionJob DescriptionDescription:

Position Overview:

The Front Office Manager is responsible for overseeing all aspects of the front office and guest service operations to ensure an exceptional guest experience. This position provides leadership and direction to the Front Office team, fosters a culture of hospitality and teamwork, and upholds Palm House standards of excellence. The Front Office Manager serves as a key liaison between guests and hotel departments to ensure smooth, efficient, and memorable stays.

Key Responsibilities:

Supervise, train, and mentor the Front Desk Agents, Supervisors, and Night Auditors, ensuring efficient and professional operations. Oversee all front office activities, including check-ins, check-outs, guest inquiries, and room assignments. Maintain a strong presence in the lobby to greet guests, handle VIP arrivals, and ensure personalized service. Address and resolve guest concerns, complaints, and special requests promptly and effectively. Monitor guest satisfaction scores and implement service improvement initiatives as needed. Coordinate with Housekeeping, Maintenance, and Food & Beverage departments to ensure guest needs are met and issues are resolved quickly. Ensure proper cash handling, billing accuracy, and compliance with accounting and audit procedures. Assist and coordinate amenities for VIP guests Assist with scheduling, payroll review, and staff performance evaluations. Ensure compliance with hotel policies, safety regulations, and brand standards. Act as Manager on Duty (MOD) as required, making operational decisions and representing hotel leadership during shifts. Respond and monitor reviews from online travel agencies, google and trip advisor Assist with team scheduling aligned to occupancy Monitor daily pass on follow up directly with the guests when needed

Qualifications:

Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred. Minimum 3–5 years of experience in front office or guest services, with at least 2 years in a leadership or management role. Strong leadership, communication, and organizational skills. Proficiency in hotel property management systems (PMS) and Microsoft Office Suite. Proven ability to analyze guest feedback and operational data to drive service excellence. Demonstrated ability to lead a diverse team with professionalism, empathy, and motivation. Ability to work flexible hours, including nights, weekends, and holidays, as needed.

Physical Requirements:

Ability to stand and walk for extended periods throughout the shift. Ability to lift or carry up to 20 pounds (e.g., assisting guests with luggage). Frequent interaction with guests and staff in the lobby and other hotel areas. Comfortable working in a fast-paced, guest-facing environment. Requirements:

Read Less

Job DescriptionJob DescriptionDescription:

Join our dynamic team at PHS as an Outside Sales Representative, where your passion for customer service and sales excellence will help us grow our customer base and deliver exceptional experiences. This is a field-based role focused on in-home inspections, customer education, and closing new service agreements. If you’re driven, personable, and motivated by uncapped earning potential, this role offers strong income opportunities and long-term growth.

What You’ll Do

Conduct in-home inspections for pest, termite, and lawn servicesIdentify customer needs and recommend appropriate service plansPresent pricing, explain treatment options, and close salesFollow up on provided leads and generate self-sourced opportunitiesBuild trust and long-term relationships with homeownersAccurately document sales and customer informationWork closely with operations to ensure smooth service start-up

Benefits we offer:

Competitive compensation packageHealth plans including but not limited to medical, dental, vision, disability insurance401K with Company MatchCorporate trainingPaid Time Off (PTO)Paid holidaysRequirements:Strong communication and customer-facing skillsComfortable working in a commission-based environmentSelf-motivated and able to work independently in the fieldValid driver’s license and reliable driving recordAbility to perform basic inspections (attics, crawlspaces, yards) Read Less

Job DescriptionJob DescriptionSummary: Gives a high level of customer service by performing the following duties.
Essential Duties and Responsibilities include the following: Other duties may be assigned.Requests customer order and uses POS machine to simultaneously record order and compute bill either at the front counter or at the drive through location.Selects requested food items from serving or storage areas and assembles items on serving tray or in takeout bag. Notifies kitchen personnel of shortages or special orders.Serves hot/cold food, hot/cold beverages, frozen milk drinks, or dessertsReceives payment.Cooks or performs other duties to prepare food, serve customers, or maintain orderly and clean eating or serving areas.Demonstrates a friendly and cooperative manner when dealing with every customer
Competency: To perform the job successfully, an individual should demonstrate the following competencies:Analytical - Uses intuition and experience to complement data.Design - Demonstrates attention to detail.Problem Solving - Identifies and resolves problems in a timely manner.Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance.Interpersonal - Focuses on solving conflict, not blaming; Keeps emotions under control; Remains open to others' ideas and tries new things.Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.Teamwork - Balances team and individual responsibilities; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed.Written Communication - Able to read and interpret written information.Quality Management - Demonstrates accuracy and thoroughness.Ethics - Treats people with respect; Works with integrity and ethics.Organizational Support - Follows policies and procedures. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.Dependability - Follows instructions, responds to management direction; Keeps commitments.Initiative - Asks for and offers help when needed. Judgment - Exhibits sound and accurate judgment.Planning/Organizing - Uses time efficiently. Professionalism - Reacts well under pressure; Accepts responsibility for own actions. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Monitors own work to ensure quality. Quantity - Completes work in a timely manner.Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
Education/Experience: Less than high school education; or up to one-month related experience or training; or equivalent combination of education and experience. 
Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. 
Computer Skills: To perform this job successfully, an individual should have knowledge of Order processing systems. 
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
Equipment Fryers, broilers, flat top grills, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, slicers, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, cooking utensils, and drive thru communication systems. 
Environmental Conditions:  The employee is subject to inside environmental conditions, protection from weather conditions, but not necessarily from temperature changes.The employee is subject to both environmental conditions; work activities occur both inside and outside.The employee is subject to extreme cold temperatures below 32 degrees for periods of time.The employee is exposed to hazards which includes a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals.The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation. 
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, push and pull. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Read Less

Job DescriptionJob Description

Want to Work from Home and Help People Every Day?

We’re on the lookout for warm, helpful folks to join our team as Remote Customer Service Representatives ! If you love chatting with people and want a job that fits your life, this one’s for you.

What You'll Be Doing:

Answering calls from awesome customers and donors

Logging info accurately

Helping people feel heard and supported

Requirements

You Should Have:

High school diploma or GED

Clear, confident communication skills

Basic computer know-how

Flexibility to work at least 15 hours a week

Tech Stuff You’ll Need:

Windows 11 PC (no Macs or Chromebooks)

16 GB RAM

Dual monitors (you can get these later)

USB noise-canceling headset (not required yet)

Hardwired internet (not required yet)

Benefits

What We Offer:

$12–$15/hr starting

Growth potential through performance

Work-from-home convenience

A collaborative and supportive remote culture

Read Less

Job DescriptionJob Description

Descripción del puesto:
El Representante de Servicio al Cliente Bilingüe es responsable de brindar un servicio y apoyo excepcionales a los clientes, afiliados y proveedores, tanto en inglés como en español. Asiste a los clientes con consultas relacionadas con beneficios, reclamaciones, elegibilidad e información sobre proveedores, asegurando un alto nivel de servicio y profesionalismo.

Funciones esenciales:

Se comunica con los afiliados por teléfono para proporcionar información sobre los servicios cubiertos bajo su respectivo plan de seguro médico.

Brinda orientación, apoyo y servicios educativos sobre asuntos no clínicos relacionados con coberturas y promociones de diferentes planes.

Maneja llamadas entrantes y las refiere a los recursos apropiados según las necesidades específicas del afiliado.

Documenta las transacciones registrando los detalles de las consultas y las acciones tomadas.

Remite las quejas de clientes no resueltas a su supervisor o a los departamentos designados para una investigación adicional.

Brinda apoyo a otros proyectos del Centro de Contacto.

Participa en sesiones de capacitación y desarrollo.

Realiza otras funciones relacionadas según se le asignen.

Garantiza la confidencialidad y el cumplimiento de todas las regulaciones estatales y federales aplicables a los Centros de Llamadas de Salud, incluyendo HIPAA, así como las políticas internas relacionadas con el manejo de información confidencial.

Notifica de inmediato al supervisor cualquier exposición de Información de Salud Protegida (PHI).

Cumple con las capacitaciones medulares y funcionales, así como con todos los procedimientos establecidos por agencias reguladoras, requisitos contractuales y estándares de certificación aplicables (incluyendo, entre otros, URAC).

Requisitos:

Grado asociado o bachillerato de una institución acreditada con un mínimo de un (1) año de experiencia en servicio al cliente, o diploma de escuela superior con un mínimo de tres (3) años de experiencia en servicio al cliente.

Orientación al servicio al cliente y sólidas habilidades interpersonales.

Capacidad para demostrar empatía, sentido de urgencia y seguimiento hasta la resolución de situaciones pendientes.

Dominio en el uso de plataformas de servicio al cliente basadas en computadora.

Bilingüe completo (inglés y español), tanto verbal como escrito.

Disponibilidad para trabajar en horario fijo (lunes a viernes), días feriados y fines de semana según sea necesario.

¿Cuáles son los beneficios de formar parte de nuestro equipo como Representante de Servicio en el área de la Salud?

Bono de Navidad, según lo establece la ley.

Seguro de salud y seguro de vida.

Plan de retiro 401(k).

Beneficios de licencias pagadas.

Un (1) día para asuntos personales.

Un (1) día para celebración de cumpleaños.

Capacitación en servicio, aspectos regulatorios y temas de salud.

Servicio de telemedicina 24/7.

Programas de salud y bienestar para empleados, libres de costo.

Oportunidades de crecimiento y desarrollo profesional.

Contribuir a la salud y el bienestar de la población.

Tipo de posición: Tiempo completo / Contrato regular

Lugar de trabajo: Presencial en Guaynabo o Mayagüez, PR

EMPLEADOR CON IGUALDAD DE OPORTUNIDADES DE EMPLEO (EEOC)

Read Less

Job DescriptionJob Description

Job Description:
The Bilingual Customer Service Representative is responsible for providing exceptional service and support to customers, members, and providers in both English and Spanish. Assists customers with inquiries related to benefits, claims, eligibility, and provider information, ensuring a high standard of service and professionalism.

Essential Functions:

Communicates with members by phone to provide information about services covered under their respective health insurance plan.

Provides guidance, support, and educational services on non-clinical matters related to coverage and promotions of different plans.

Handles incoming calls and refers them to the appropriate resources based on the member’s specific needs.

Documents transactions by recording details of inquiries and actions taken.

Refers unresolved customer complaints to the supervisor or designated departments for further investigation.

Provides support for other Contact Center projects.

Participates in training and development sessions.

Performs other related duties as assigned.

Ensures confidentiality and compliance with all applicable state and federal regulations for Health Call Centers, including HIPAA, as well as internal policies regarding the handling of confidential information.

Immediately notifies the supervisor of any exposure of Protected Health Information (PHI).

Complies with core and functional training requirements, as well as all procedures established by regulatory agencies, contractual requirements, and applicable certification standards (including, but not limited to, URAC).

Requirements:

Associate’s or bachelor’s degree from an accredited institution with a minimum of one (1) year of customer service experience, or a high school diploma with a minimum of three (3) years of customer service experience.

Must be customer-service oriented with strong interpersonal skills.

Must demonstrate empathy, a sense of urgency, and follow-up skills to resolve any outstanding situations.

Proficiency in the use of computer-based customer service platforms.

Fully bilingual (English and Spanish), both verbal and written.

Availability to work a fixed schedule (Monday through Friday), holidays, and weekends as needed.

What are the benefits of joining our team as a Customer Service Representative in the Healthcare area?

Christmas Bonus, as established by law.

Health Insurance and Life Insurance.

401(k) Retirement Plan.

Paid leave benefits.

One (1) personal day.

One (1) birthday celebration day.

Training in customer service, regulatory, and healthcare topics.

24/7 Telemedicine services.

Free employee health and wellness programs.

Opportunities for professional growth and development.

Contribute to the health and well-being of the population.

Position Type: Full-time / Regular Contract

Work Location: On-site in Guaynabo or Mayagüez, PR

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER (EEOC)

Read Less

Job DescriptionJob Description

RESUMEN DEL PUESTO

El Reclutador de Recursos Humanos tiene como propósito asistir en las operaciones diarias del departamento, es responsable de atraer, evaluar y seleccionar talento calificado para cubrir las vacantes de la organización, asegurando el cumplimiento de los requisitos del puesto, las políticas internas y la legislación laboral aplicable. Actúa como enlace estratégico entre los candidatos y los líderes del negocio, garantizando una experiencia positiva del candidato y contribuyendo al logro de los objetivos organizacionales mediante la contratación del talento adecuado en tiempo y forma.

RESPONSABILIDADES ESPECÍFICAS

Gestión de Talento

Ejecuta el ciclo completo de reclutamiento: requisición, publicación, screening, entrevistas, referencias y oferta de empleo.Redacta y publica job postings claros, atractivos y alineados al mercado laboral de Puerto Rico.Coordina entrevistas con hiring managers y participa activamente en la evaluación de candidatos.Gestiona comunicación oportuna y profesional con candidatos durante todas las etapas del proceso de selección y reclutamiento.Mantiene registros actualizados en ADP y documentación requerida para auditorías.Monitorea métricas básicas de reclutamiento (tiempo de cobertura, calidad de candidatos, fuentes de reclutamiento).Colabora en ferias de empleo, programas de referidos y otras estrategias de atracción de talento.Brinda orientación a candidatos y hiring managers sobre el proceso de selecciónAsiste en el seguimiento de credenciales de candidatos para contratación y contratistas para la renovación de contratos.Trabaja en la renovación de contratos de contratistas existentes.

Apoyo Operacional

Crea perfiles en la base de datos y documenta los expedientes digitales de los talentos en los temas relacionados a credenciales y cumplimiento.Indexa credenciales, competencias y otros documentos en los expedientes digitales.Anualmente asiste en la auditoria de expedientes validando que cumplan con los requisitos de la empresa.Colabora en la preparación de tarjetas de identificación para los talentos. Asiste en contestar, atender y canalizar llamadas y visitas al Departamento de Recursos Humanos.

Cumplimiento y Otras Funciones

Cumple con las disposiciones del Plan de Cumplimiento Corporativo de BOH, sus normas y procedimientos y Código de Conducta.Asiste y desempeña otras funciones que le sean asignadas según necesidad operacional.

Requisitos del Puesto

EDUCACIÓN:

Bachillerato de una Universidad acreditada

EXPERIENCIA:

2 años de experiencia en funciones de reclutamiento dentro del área de Recursos Humanos.

COMPETENCIAS:

Conocimiento solido en procesos de reclutamiento y selección.Alta capacidad organizativa. Alta capacidad para trabajar en equipo. Discreción para manejar información confidencial.Alta orientación hacia el servicio al cliente interno y externo. Alta capacidad para el establecimiento de prioridades y manejo del tiempo. Amplio dominio de destrezas interpersonales.Habilidad para trabajar bajo presión y con mínima supervisión. Alta capacidad para comunicarse efectivamente. Sentido de urgencia y enfoque a resultados. Amplio dominio de sistemas de información, como MS Word y Excel.

Read Less

Job DescriptionJob Description

Job Description:
The Bilingual Customer Service Representative is responsible for providing exceptional service and support to customers, members, and providers in both English and Spanish. Assists customers with inquiries related to benefits, claims, eligibility, and provider information, ensuring a high standard of service and professionalism.

Essential Functions:

Communicates with members by phone to provide information about services covered under their respective health insurance plan.

Provides guidance, support, and educational services on non-clinical matters related to coverage and promotions of different plans.

Handles incoming calls and refers them to the appropriate resources based on the member’s specific needs.

Documents transactions by recording details of inquiries and actions taken.

Refers unresolved customer complaints to the supervisor or designated departments for further investigation.

Provides support for other Contact Center projects.

Participates in training and development sessions.

Performs other related duties as assigned.

Ensures confidentiality and compliance with all applicable state and federal regulations for Health Call Centers, including HIPAA, as well as internal policies regarding the handling of confidential information.

Immediately notifies the supervisor of any exposure of Protected Health Information (PHI).

Complies with core and functional training requirements, as well as all procedures established by regulatory agencies, contractual requirements, and applicable certification standards (including, but not limited to, URAC).

Requirements:

Associate’s or bachelor’s degree from an accredited institution with a minimum of one (1) year of customer service experience, or a high school diploma with a minimum of three (3) years of customer service experience.

Must be customer-service oriented with strong interpersonal skills.

Must demonstrate empathy, a sense of urgency, and follow-up skills to resolve any outstanding situations.

Proficiency in the use of computer-based customer service platforms.

Fully bilingual (English and Spanish), both verbal and written.

Availability to work a fixed schedule (Monday through Friday), holidays, and weekends as needed.

What are the benefits of joining our team as a Customer Service Representative in the Healthcare area?

Christmas Bonus, as established by law.

Health Insurance and Life Insurance.

401(k) Retirement Plan.

Paid leave benefits.

One (1) personal day.

One (1) birthday celebration day.

Training in customer service, regulatory, and healthcare topics.

24/7 Telemedicine services.

Free employee health and wellness programs.

Opportunities for professional growth and development.

Contribute to the health and well-being of the population.

Position Type: Full-time / Regular Contract

Work Location: On-site in Guaynabo or Mayagüez, PR

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER (EEOC)

Read Less

Job DescriptionJob Description

Descripción del puesto:
El Representante de Servicio al Cliente Bilingüe es responsable de brindar un servicio y apoyo excepcionales a los clientes, afiliados y proveedores, tanto en inglés como en español. Asiste a los clientes con consultas relacionadas con beneficios, reclamaciones, elegibilidad e información sobre proveedores, asegurando un alto nivel de servicio y profesionalismo.

Funciones esenciales:

Se comunica con los afiliados por teléfono para proporcionar información sobre los servicios cubiertos bajo su respectivo plan de seguro médico.

Brinda orientación, apoyo y servicios educativos sobre asuntos no clínicos relacionados con coberturas y promociones de diferentes planes.

Maneja llamadas entrantes y las refiere a los recursos apropiados según las necesidades específicas del afiliado.

Documenta las transacciones registrando los detalles de las consultas y las acciones tomadas.

Remite las quejas de clientes no resueltas a su supervisor o a los departamentos designados para una investigación adicional.

Brinda apoyo a otros proyectos del Centro de Contacto.

Participa en sesiones de capacitación y desarrollo.

Realiza otras funciones relacionadas según se le asignen.

Garantiza la confidencialidad y el cumplimiento de todas las regulaciones estatales y federales aplicables a los Centros de Llamadas de Salud, incluyendo HIPAA, así como las políticas internas relacionadas con el manejo de información confidencial.

Notifica de inmediato al supervisor cualquier exposición de Información de Salud Protegida (PHI).

Cumple con las capacitaciones medulares y funcionales, así como con todos los procedimientos establecidos por agencias reguladoras, requisitos contractuales y estándares de certificación aplicables (incluyendo, entre otros, URAC).

Requisitos:

Grado asociado o bachillerato de una institución acreditada con un mínimo de un (1) año de experiencia en servicio al cliente, o diploma de escuela superior con un mínimo de tres (3) años de experiencia en servicio al cliente.

Orientación al servicio al cliente y sólidas habilidades interpersonales.

Capacidad para demostrar empatía, sentido de urgencia y seguimiento hasta la resolución de situaciones pendientes.

Dominio en el uso de plataformas de servicio al cliente basadas en computadora.

Bilingüe completo (inglés y español), tanto verbal como escrito.

Disponibilidad para trabajar en horario fijo (lunes a viernes), días feriados y fines de semana según sea necesario.

¿Cuáles son los beneficios de formar parte de nuestro equipo como Representante de Servicio en el área de la Salud?

Bono de Navidad, según lo establece la ley.

Seguro de salud y seguro de vida.

Plan de retiro 401(k).

Beneficios de licencias pagadas.

Un (1) día para asuntos personales.

Un (1) día para celebración de cumpleaños.

Capacitación en servicio, aspectos regulatorios y temas de salud.

Servicio de telemedicina 24/7.

Programas de salud y bienestar para empleados, libres de costo.

Oportunidades de crecimiento y desarrollo profesional.

Contribuir a la salud y el bienestar de la población.

Tipo de posición: Tiempo completo / Contrato regular

Lugar de trabajo: Presencial en Guaynabo o Mayagüez, PR

EMPLEADOR CON IGUALDAD DE OPORTUNIDADES DE EMPLEO (EEOC)

Read Less

Job DescriptionJob DescriptionBenefits:
401(k) matchingOpportunity for advancementPaid time off
ROLE DESCRIPTION:
Brian Booth State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:
Greet customers warmly in person and over the phone, directing them to the appropriate team members.Manage appointment scheduling and office communications.Assist in handling incoming inquiries and maintaining customer records.Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.Provide excellent customer service and follow up on customers needs.Support the team with various administrative tasks and projects.QUALIFICATIONS:
Previous experience in a receptionist or customer service role.Communication and interpersonal skills.Organizational and multitasking abilities.Comfortable with engaging in sales conversations.Basic computer skills, including Microsoft Office and CRM systems.
Read Less

Job DescriptionJob DescriptionSalary: $43.00

Mountain Engineering is seeking experienced candidates to support PG&E in the North Bay area. This Vegetation Program Lead (VPL) position effectively manages and leads vegetation management operations, ensuring compliance with PG&E's standards and safety regulations. The VPL will leverage their extensive experience in hazard tree removal, emergency response, and familiarity with PG&E's vegetation management practices to oversee contractor work, solve complex problems, and lead project teams.

Role & Responsibilities

Leads vegetation management operations and outside contractor work performance.Works independently to solve moderate to highly complex problems and takes new perspectives on existing solutions, plans, and goals.Leads project teams to complete required tasks.Performs lead duties for emergency response in accordance with all safety requirements, laws, and regulations, and applicable labor agreements.Supports operations and work on process improvement initiatives, schedule, and coordination of VM activities.Assists with difficult customers at the direction of the Program. Manager (customer complaints, refusals, difficult access, agencies).At the direction of the PG&E Representative clarify expectations and program direction for contractor employees.Assists with monitoring the progress and status of pre-inspection and tree work completion.Assists with agency meetings and field visits to review VM work as directed by the PG&E Program Manager.Assists with management of projects routine and non-routine.Assists in management of the contract review process.Perform database sleuthing to identify issues.Perform other Work as directed by the PG&E Representative.

Qualifications & Requirements

Associate degree in job-related discipline or equivalent experience.Two years of job-related experience with at least one year of experience in a leadership role, as a team leader or project leader.Two (2) years of experience in emergency response and/orTwo (2) years of experience in hazard tree removal projects along utility rights of way.The VPL shall be familiar with PG&Es vegetation management contractors work practices, proper arboricultural techniques and practices and other requirements related to line clearances and fire prevention.

The above statements and job description are intended to describe the nature and level of work being performed within this job. They are not intended to be a complete list of all responsibilities, duties, and tasks. Other similar or additional duties are performed as assigned.

Physical Demands

Sitting for long periods of time working at the computer or driving to job sites. Job site visits require walking on uneven ground, climbing, bending, stooping, and crawling in confined or enclosed spaces. Some lifting of materials and equipment up to 50 lbs. Close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. May work long hours during peak seasons.

Work Environment

Typical office environment with adequate temperatures and lighting, low levels of noise. Exposed to the conditions of job sites which can include loud noise, dust, fumes, and extreme weather conditions prevalent at the time. May work various shifts or hours, including early mornings, dusk or evenings.

Benefits

Premium Health Coverage for Employee and Dependents (Medical, Dental & Vision)Life InsuranceLong Term Disability40 Hours Paid Vacation7 Paid Holidays5 Paid Sick Days401k 4% Match

Pre-Employment Controlled Substances Testing of Applicants.

All applicants to whom the Company has given a conditional offer of employment are required to submit to a pre-employment Controlled Substances test and must receive a negative result as a condition of employment.

Equal Opportunity Employer

Mountain Engineering is proud to be an equal opportunity workplace. Individuals seeking employment at our company are considered without regards to age, ancestry, color, race, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, sexual orientation, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, religion, military or veteran status, or any other characteristic protected by federal, state, or local laws.

Notice to Staffing Agencies

Mountain Engineering will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Mountain Engineering, including unsolicited resumes sent to a Mountain Engineering mailing address, fax machine or email address, directly to Mountain Engineering employees, or to Mountain Engineerings resume database will be considered Mountain Engineering property.

Read Less

Job DescriptionJob Description

Job Title: Performing Arts & Entertainment Seasonal Staff

Department: Programming

Reports To: Director of Performing Arts & Entertainment

Start Date: May 1, 2025 (Seasonal)

Compensation: $15 per hour negotiable with proven experience

Position Summary: The Performing Arts & Entertainment Seasonal Staff assists in the coordination and delivery of activities and operations within the Programming Department. This person will assist in providing support for up to 75 different concerts, programs, exhibits, and more as well as assist in administrative and clerical duties within the Performing Arts & Entertainment (PA&E) department. Please note this role does not follow typical 9a to 5p office hours and the candidate must be available evenings and weekends. Hours per week will averages between 32 and 40 hours

About Lakeside Chautauqua: Lakeside Chautauqua is a family destination that has pioneered the act of nurturing the mind, body and spirit for over 150 years. Conveniently located between Toledo and Cleveland on Lake Erie’s south shore, Lakeside offers a robust summer programming season packed with cultural, educational, spiritual and recreational opportunities. Within the one-square-mile community, you’ll find hundreds of unique Victorian cottages, a concert auditorium, arts center, historic waterfront hotel, movie theater, pool, tennis, sailing, shopping, dining and much more. For more information, visit lakesideohio.com/employment.

Essential Duties and Responsibilities:

Assist in data management, organization, and logistics for PA&E concerts, recitals, presentations, and other programs. Areas of focus include artist and musician lodging, gate passes, hospitality, meal logistics, and moreAssist with logistics, data management and event delivery related to the Lakeside Symphony Orchestra season July 25 through August 7 Provide and organize information as needed. Duties may include, but are not limited to: Manage data for check requests for PA&EAssist in collecting credit receipts for PA&EAssist in managing artist and vendor IRS Forms W-9Manage concert merchandise sales, before and after events, for entertainers requiring onsite merchandise personnel; Recruit volunteers as needed to assist with merchandise sales; Track and deposit all merchandise revenue; Coordinate product shipments to and from artistsWork as part of the Hoover Stage Crew for events as assigned for evening and weekend eventsAs assigned on multiple dates throughout the Lakeside Chautauqua season, act as the main artist contact person and manage the event as liaison between Lakeside and the artists, sound engineer, and vendors; Attendance for the full concert event is expected; Hand deliver settlement check as needed; Deliver the pre-show welcome announcement for programs as neededCreate PowerPoint slide shows for any concerts requiring visual content as neededCoordinate outreach activities or collaborations with local organizations for programs as needed Assist with real time problem solving for challenges that arise within Programming Department Be proficient in Microsoft Office Suite (MS Word, Excel, PowerPoint, Publisher, Outlook, etc.)Assist in providing a safe atmosphere for all entertainers, guests and employees participating in programming eventsEnsure customer relations and guest satisfaction are of the highest priority for all interactions with guests and colleagues Filing and data managementOther duties as assigned

Education & Experience:

Education: College upperclassmen or recent graduate/early career in arts management, general theatre, music, communication, or related field. Previous experience in live concert production is helpful but not required.

Qualifications:

To successfully perform the duties of this role, the employee must be extremely reliable, detail oriented, possess strong organization and communication skills, function well independently as well as in a team environment, and display strong sense of initiative and work ethic. Preference given to candidates that are available on or around May 1, 2025, through the full Lakeside Chautauqua season ending September 6th, and available the following Saturday, September 12th

Work Environment:

Must be able to work in a fast paced environment and change focus quickly when needed and asked. While performing the duties of this job, the employee is regularly required to lift/roll/move up to 75 lbs.Employee may be exposed to wet, cold, humid, hot conditions and may be required to work outdoors for load in and other duties. Exposure to sound levels between 75 dB and 100 dB are common for concert events. Candidate must be ok with standing on their feet for extended periods of time. Must be able to climb a ladder and work on an elevated spotlight perch. Must be able to work independently without supervision at times, and must be able to also take direction from the front of House Manager, Audio Director, Technical Director, and Lighting director among others. These characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Lakeside Chautauqua is an equal opportunity employer.

Read Less

Job DescriptionJob Description

Position: Outdoor Brand Ambassador

Start your career in the field setting up appointments – No Experience Needed Earn $50K–$75K!

Responsibilities:

• Canvass local neighborhoods to identify homes with old original windows and roofing
• Talk with homeowners about the benefits of brand new impact windows & roofing
• Schedule appointments for FREE inspections

Qualifications:
• No experience required (We'll Train)
• Outgoing personality
• Strong communication skills
• Driven to achieve goals
• Must have a car or a truck

Compensation:
• Salary, Commission & Bonus (Earn $50,000 to $75,000 per year)
• 5-day work schedule
• Full training provided
• Career growth opportunities

Apply Now! Send your phone number and updated resume. Qualified applicants will be contacted for a phone interview.

#hc219427 Read Less

Job DescriptionJob Description

We are Para la Naturaleza, a non profit environmental organization based in Puerto Rico, we are seeking a candidate to join our team. The Communications & Marketing Manager is responsible for planning, leading, and executing the organization’s integrated communications, marketing, and public relations strategy. This role ensures clear, consistent messaging aligned with the mission, vision, values, and strategic priorities, strengthening institutional positioning, external visibility, and effective internal communications through content development, social media, PR, institutional materials, impact reports, and executive presentations.

Key Responsibilities

Design and implement the annual strategic plan for communications, marketing, and public relations aligned with the organizational strategic plan. Define key messages, institutional narratives, and editorial guidelines for internal and external audiences. Coordinate institutional communication campaigns and marketing/advertising initiatives that drive public participation in programs, services, and products. Draft, review, and approve press releases, newsletters, articles, and institutional content (internal and external). Build and manage public relations efforts with media, strategic partners, and external vendors/agencies. Design and implement internal communications strategies that promote alignment, transparency, and organizational culture; coordinate internal newsletters and staff-facing materials. Lead the organization’s social media strategy, oversee the editorial calendar, content production, audience engagement, and analyze performance metrics to inform improvements. Produce and oversee institutional reports, impact reports, and executive-level presentations; ensure visual, narrative, and tone consistency across all materials. Coordinate and supervise the work of internal team members, consultants, and external advertising/communications agencies; manage the communications and marketing budget.

Qualifications Education

Bachelor’s degree in Communications, Marketing, Public Relations, Journalism, or related fields. Master’s degree preferred (Communications, Marketing, Business Administration, or related).

Experience

Minimum of five (5) years of experience in communications, marketing, or related areas. Proven experience in institutional communications, social media and digital content, coordinating teams and/or external consultants, and developing executive reports and presentations.

Knowledge, Skills & Abilities

Strong knowledge of institutional communications strategy and digital marketing; social media management and metrics analysis. Excellent writing for varied audiences and platforms; proficiency with design, presentation, and content management tools. Strategic thinking, strong planning and multi-project management, collaborative leadership, and data-informed decision-making. Bilingual (Spanish/English) with excellent oral and written communication. Working knowledge of Mac OS and Outlook preferred; proficiency in common productivity tools (word processing, spreadsheets, presentations) and internal systems.

Additional Requirements

Valid driver’s license. Flexibility to work extended hours, weekends, holidays, and travel in/out of Puerto Rico as needed; availability to work in field settings (including open areas and mountainous zones).

EQUAL OPPORTUNITY EMPLOYER

Read Less

Job DescriptionJob Description

Order parts, receive and restock

Maintain inventory levels

Keep areas organized and clean on a daily basis.

Company DescriptionPiping construction companyCompany DescriptionPiping construction company Read Less