• M

    Automotive Assistant & Service Managers  

    - 48059
    Job DescriptionJob DescriptionTuffy Tire & Mavis Tires & Brakes at Dis... Read More
    Job DescriptionJob Description

    Tuffy Tire & Mavis Tires & Brakes at Discount Prices - Automotive Assistant & Service Managers


    Tuffy Tire is proud to join the Mavis Tire Family. We're looking for full-time Automotive Assistant and Service Managers to join Team Mavis at one of our state-of-the-art automotive service and retail tire sales centers in the Fort Gratiot, MI area. With over 2,000 retail locations, Mavis is one of the largest tire sales and automotive repair chains in the United States.

    About the Position of Assistant Manager

    As a future leader of Mavis, the Assistant Manager supports the Store Manager to ensure each Mavis retail location operates efficiently, safely and effectively. Using fundamental leadership skills, Assistant Managers are responsible for enforcing established policies, procedures and standards, scheduling mechanics/technicians' work, managing outside orders, ensuring the quality and timely completion of jobs, meeting customer expectations, and the safety of team members

    About the Position of Service Manager

    The Service Manager is responsible for assisting customers with tire selections and recommending necessary under-car repair services. In addition, to ensure complete customer satisfaction by delivering timely completion of high-quality vehicle repair and maintenance, Service Managers must direct the workflow of Mechanics, Alignment Technicians and Tire Technicians and stage vehicle repair/maintenance work. While driving the sales initiatives of Mavis, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations.

    Employee Benefits

    At Mavis, we understand that our people drive our success. We provide our team members with competitive weekly pay, including weekly incentive compensation, a good working environment and an excellent combination of additional benefits like health, dental and vision insurance, a 401(k) retirement savings plan with employer match, paid vacations, paid time off, paid holidays, life insurance, on-the-job training, and opportunities for career growth and advancement.

    Qualifications

    We recruit team members who share our commitment to providing complete customer satisfaction and delivering the highest quality service. To be eligible for the position of Automotive Assistant / Service Manager, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; and (3) possess (i) 1 year of experience and/or training in automotive parts and/or tire sales, (ii) 1 year of experience and/or training in automotive repairs/maintenance, or (iii) any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities of the position.


    What are you waiting for? APPLY NOW!

    Candidates can apply online at www.mavis.com/careers. OPEN INTERVIEWS ARE AVAILABLE 7 DAYS A WEEK! Simply walk in during store hours for an immediate interview. If you have any additional questions, you may call the Recruitment department toll-free # at 844-375-3995.

    For more information about Mavis, please visit www.mavis.com.


    Mavis is an Equal Opportunity Employer

    Consistent with our commitment to the principle of equal employment opportunity for all individuals, we enforce a zero-tolerance policy on discrimination at Mavis. Employment decisions are made without regard to an applicant's or employee's actual or perceived race, color, religion, creed, sex, pregnancy, sexual orientation, national origin, age, ancestry, ethnicity, disability, citizenship, alienage, marital status, domestic or civil union partnership status, familial status, caregiver status, military or veteran status, transgender status, gender identity or expression, genetic information, predisposing genetic characteristic, status as a victim of domestic violence, stalking and sex offenses, or any other status protected by applicable federal, state or local laws, regulations or ordinances. Exceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for: (a) a sincerely held religious belief, observance or practice that conflicts with the expected schedule for a position; or (b) an otherwise qualified individual with a disability, unless such accommodation poses an undue hardship on our business, in accordance with applicable federal, state and local laws. Additional information is available by contacting HRConnect@mavistire.com.

    We will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operations of our business, in accordance with applicable federal, state and local laws. If you believe you require such assistance to complete this Application for Employment or to participate in the interview process, please contact our Employee Experience team at (914) 984-2500 ext. 5631. We also will endeavor to provide reasonable accommodation for a job applicant's or an employee's sincerely held religious beliefs, observances, or practices that conflict with a work requirement unless the accommodation poses an undue hardship to our business, in accordance with applicable federal, state and local laws. If you believe you require such an accommodation, please contact our Employee Experience team at (914) 984-2500 ext. 5631. In addition, applicants may report any instances of perceived discrimination through HRConnect either by calling toll-free at 1-877-628-4755 or by sending an email to HRConnect@mavistire.com.



    Job Posted by ApplicantPro
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  • C

    JFACC Operations SME  

    - 68113
    Job DescriptionJob DescriptionOperations SME - Joint Force Air Compone... Read More
    Job DescriptionJob DescriptionOperations SME - Joint Force Air Component Command (JFACC)REQUIRED:Active TS/SCI clearanceOnsite – Offutt AFB, NE7+ years Joint doctrine and planning experienceWeapons systems operations and daily ops orders expertisePREFERRED:USSTRATCOM JFACC experienceDESCRIPTION:

    Constellation West is a 29-year WOSB and Prime Federal Contractor bidding on recompeting Joint Exercise, Training, Assessment and Related Support for USSTRATCOM/J7.

    Qualified incumbent personnel currently supporting this mission will be afforded Right of First Refusal (ROFR) for applicable positions, consistent with contract requirements and contingent upon continued eligibility, performance, and government approval.

    ABOUT US:

    Constellation West is an award-winning company that delivers Information Technology (IT) engineering services and solutions and non-IT subject matter expertise worldwide. Established in 1997, Constellation West is an industry leader, partnering with key organizations across the Department of Defense and civilian agencies.

    BENEFITS:

    • Competitive 401(k) plan with employer matching
    • Competitive Health Benefits with employer contributions
    • 11 Paid Holidays per year
    • 15 Days starting PTO for new hires
    • Tuition/CE reimbursement
    • Relocation Assistance
    • Veteran Hiring Preference
    • Employee Stock Ownership Plan (ESOP)

    EEO:

    Constellation West is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.


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    Job DescriptionJob DescriptionREQUIRED:Active TS/SCI clearanceOnsite –... Read More
    Job DescriptionJob DescriptionREQUIRED:Active TS/SCI clearanceOnsite – Offutt AFB, NE10+ years senior leadership in training/educationPREFERRED:Joint education program leadershipDESCRIPTION:

    Constellation West is a 29-year WOSB and Prime Federal Contractor bidding on recompeting Joint Exercise, Training, Assessment and Related Support for USSTRATCOM/J7.

    Qualified incumbent personnel currently supporting this mission will be afforded Right of First Refusal (ROFR) for applicable positions, consistent with contract requirements and contingent upon continued eligibility, performance, and government approval.

    ABOUT US:

    Constellation West is an award-winning company that delivers Information Technology (IT) engineering services and solutions and non-IT subject matter expertise worldwide. Established in 1997, Constellation West is an industry leader, partnering with key organizations across the Department of Defense and civilian agencies.

    BENEFITS:

    • Competitive 401(k) plan with employer matching
    • Competitive Health Benefits with employer contributions
    • 11 Paid Holidays per year
    • 15 Days starting PTO for new hires
    • Tuition/CE reimbursement
    • Relocation Assistance
    • Veteran Hiring Preference
    • Employee Stock Ownership Plan (ESOP)

    EEO:

    Constellation West is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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    Strategic Planner  

    - 68113
    Job DescriptionJob DescriptionREQUIRED:Active TS/SCI clearanceOnsite –... Read More
    Job DescriptionJob DescriptionREQUIRED:Active TS/SCI clearanceOnsite – Offutt AFB, NE7+ years CCMD strategic planningPREFERRED:JSPS experience; advanced degreeDESCRIPTION:

    Constellation West is a 29-year WOSB and Prime Federal Contractor bidding on recompeting Joint Exercise, Training, Assessment and Related Support for USSTRATCOM/J7.

    Qualified incumbent personnel currently supporting this mission will be afforded Right of First Refusal (ROFR) for applicable positions, consistent with contract requirements and contingent upon continued eligibility, performance, and government approval.

    ABOUT US:

    Constellation West is an award-winning company that delivers Information Technology (IT) engineering services and solutions and non-IT subject matter expertise worldwide. Established in 1997, Constellation West is an industry leader, partnering with key organizations across the Department of Defense and civilian agencies.

    BENEFITS:

    • Competitive 401(k) plan with employer matching
    • Competitive Health Benefits with employer contributions
    • 11 Paid Holidays per year
    • 15 Days starting PTO for new hires
    • Tuition/CE reimbursement
    • Relocation Assistance
    • Veteran Hiring Preference
    • Employee Stock Ownership Plan (ESOP)

    EEO:

    Constellation West is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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    Job DescriptionJob DescriptionREQUIRED:Active TS/SCI clearanceOnsite –... Read More
    Job DescriptionJob DescriptionREQUIRED:Active TS/SCI clearanceOnsite – Offutt AFB, NE6+ years advanced pedagogical program managementPREFERRED:Senior joint training leadershipDESCRIPTION:

    Constellation West is a 29-year WOSB and Prime Federal Contractor bidding on recompeting Joint Exercise, Training, Assessment and Related Support for USSTRATCOM/J7.

    Qualified incumbent personnel currently supporting this mission will be afforded Right of First Refusal (ROFR) for applicable positions, consistent with contract requirements and contingent upon continued eligibility, performance, and government approval.

    ABOUT US:

    Constellation West is an award-winning company that delivers Information Technology (IT) engineering services and solutions and non-IT subject matter expertise worldwide. Established in 1997, Constellation West is an industry leader, partnering with key organizations across the Department of Defense and civilian agencies.

    BENEFITS:

    • Competitive 401(k) plan with employer matching
    • Competitive Health Benefits with employer contributions
    • 11 Paid Holidays per year
    • 15 Days starting PTO for new hires
    • Tuition/CE reimbursement
    • Relocation Assistance
    • Veteran Hiring Preference
    • Employee Stock Ownership Plan (ESOP)

    EEO:

    Constellation West is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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  • C

    Customer Success Analyst  

    - 00918
    Job DescriptionJob DescriptionNOTE: ONLY FOR PUERTO RICO CANDIDATES.We... Read More
    Job DescriptionJob Description

    NOTE: ONLY FOR PUERTO RICO CANDIDATES.

    We are building the best workplace for thinkers, experts, service agents, designers, and developers to come together to innovate, grow, and truly make an impact in other peoples' lives through technology.

    We are proud creators of:

    Expert Tax - tax preparation software for accountants in Puerto Rico

    Taxmania - tax preparation software for citizens of Puerto Rico

    Edi - a document management software to modernize the digital office

    Follow It - case management software

    We serve over 150,000 customers every year. It is paramount for us to deliver quality software solutions and provide “above and beyond” customer experiences to ensure the highest level of customer satisfaction.

    Our company values ground us and guide us:

    PassionInnovationPlayfulnessHonestyCustomer SatisfactionGrowthDiscernment

    If you have a passion about service and would love to work on a fun, team-oriented and creative environment, we are looking for YOU!

    What will you do?

    Provide key information to implement strategies to help our customer get the most out of our products, ultimately aiding renewals, reducing customer churn, and improving customer experience.Assist new customers in the onboarding process: setting up accounts, importing data, configuration tools, and training. Additional tasks may apply to onboard the customer successfully.Understand our unique client requirements and their business needs based on their industry. Obtain feedback on an ongoing basis while developing solutions for clients to ensure that we meet, and exceed, their needs and expectations.Help resolve issues while providing clear communication to the client.Work with clients to maintain a happy and healthy business relationship.Capture and own customer issues throughout the organization to ensure customer success and loyalty.Work cross-functionally across Sales, Customer Support, Research & Development, and other teams to ensure high customer satisfaction.Implement Customer Success dashboards to improve processes and tracking mechanisms across all segments of the business.Generate reports to assess and determine accounts that require customer success interventionBe an expert and trusted advisor of our products.Provide customer feedback to relevant departments in order to drive ongoing service product improvements.

    Our candidate must:

    Be available on a full-time basis, from Monday to Friday 9:00am-6:00pm.Be available to work from home and in San Juan.Have a bachelor's degree in business administration or relevant field (preferable)Have a minimum of 2 to 4 years of experience in a similar role.

    Required skills:

    Excellent interpersonal and communication skills in English and SpanishData AnalysisAble to carry out multiple taskAble to work without supervisionAble to interact with all levels of managementProblem SolverCustomer Satisfaction-orientedTeam OrientedStrong proficiency in Microsoft Office (Microsoft Excel, Word, Power Point, etc.)

    Nice to have:

    Results drivenOrganizedTime ManagerCreativeProactiveContinuous learner

    What's in it for you?

    A very valuable experience on a friendly, flexible and collaborative environment.The opportunity to work with high level professionals in the software industry.Perks!: High quality coffee, ping pong table, gym equipment, team activities, hybrid work culture and so much more!

    If you believe you can add value to our team, we want to meet YOU!

    At CEGsoft we are committed to creating an inclusive environment for all employees. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, religion, sexual orientation, gender identity, gender expression, national origin, age, disability status, genetic information, military or veteran status or any other applicable legally protected considerations made unlawful by federal, state, or local laws.

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    Digital Marketing Specialist  

    - 00920
    Job DescriptionJob DescriptionFunción Principal del Puesto:Desarrollar... Read More
    Job DescriptionJob Description

    Función Principal del Puesto:

    Desarrollar, implementar y mantener estrategias de mercadeo digital alineadas a los objetivos organizacionales. Gestionar de manera eficiente las actividades de mercadeo digital, publicidad y promoción de la organización. Proveer apoyo a todos los Departamentos, con un enfoque particular en Ventas, Servicio y BDC.

    Funciones esenciales:

    Gestionar y coordinar todas las actividades de mercadeo, publicidad y promoción digital.Analizar las condiciones actuales del mercado e información de la competencia.Realizar el mantenimiento de plataformas digitales actuales y desarrollo de nuevas plataformas.Desarrollar contenidos digitales, blogs y artículos relevantes.Crear contenido original y atractivo para las herramientas de redes sociales.Diseña, construye y mantiene nuestra presencia en las redes sociales y el contenido del sitio web.Canalizar los comentarios de los clientes de las redes sociales en todos los departamentos.Gestionar el calendario de mercadeo digital.Mantener la presencia online y la reputación de la empresa.Seguimiento de la productividad de las campañas de marketing digital, su ROI e impacto de KPI.Planifica y ejecuta todas las campañas web, SEO/SEM, mercadeo de bases de datos, correo electrónico, redes sociales y publicidad gráfica.Reacciona a los informes con ideas y estrategias que benefician a la empresa.Sincroniza la información con nuestro CRM (eLeads) y los informes del negocio.Trabajar con proveedores externos para complementar el trabajo según sea necesario.Cualquier otra función relacionada.Colaborar con los equipos de ventas, servicio y BDC.Mantenerse actualizado sobre las mejores prácticas de la industria y revisar los sitios web de la competencia para crear análisis para desarrollar estrategias de publicidad en AutoGrupo.

    Requisitos:

    Bachillerato en Mercadeo o Comunicaciones3 o más años de experiencia en todos los aspectos del desarrollo y gestión de estrategias de mercadeo digitalOrientado a métricas y ROIExcelentes habilidades de presentaciónExperiencia con MS Office, Adobe, Google Ads y Google AnalyticsConocimientos de publicación webDominio de las herramientas SEOExcelentes habilidades de comunicación verbal y escritaFuertes habilidades interpersonalesCapacidad para resolver problemasExcelentes habilidades analíticasCapacidad para priorizar tareas y atención al detalle
    Disponibilidad para trabajar de lunes a viernes, y fines de semana de ser requerido. Read Less
  • B

    Survey Technician / Party Chief  

    - Satellite Beach
    Job DescriptionJob DescriptionLand Surveyor / Crew ChiefSatellite Beac... Read More
    Job DescriptionJob Description

    Land Surveyor / Crew Chief

    Satellite Beach, Florida | Full-Time

    Salary: $55,000 – $65,000 per year


    Overview:

    Briel & Associates Land Surveyors, Inc. is seeking a dependable and experienced Land Survey Crew Chief and Geomatics Technician to join our team in Satellite Beach, Florida. This is a full-time, in-office role (not remote) with occasional travel required. We're looking for self-motivated professionals who are ready to hit the ground running.


    Key Responsibilities:

    Perform topographic surveys and F.D.O.T. construction layoutOperate total stations and data collection equipment with proficiencyWork independently in the field as neededDrive stakes and manually clear survey lines as requiredMaintain daily reporting to the office


    Requirements:

    Minimum 2 years of land surveying experienceProficient with total stations and survey data collection toolsExperience with topographic and construction layout surveysMust be in good physical condition to perform field workValid driver’s license and clean driving recordAbility to work an 8-hour shift with potential for variable hours and travel


    Preferred Qualifications:

    Florida Surveyor License


    Benefits:

    Health, Vision, and Dental InsurancePaid Time Off (PTO)Tuition Reimbursement


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    General Engagement Support - Caguas  

    - 00926
    Job DescriptionJob DescriptionSalary: About UsConsertus is a global ca... Read More
    Job DescriptionJob DescriptionSalary:

    About Us

    Consertus is a global capital program management and advisory firm that combines deep human expertise with advanced digital tools to deliver smarter, faster, and more sustainable outcomes. Headquartered in Miami, Florida, and supported by a team of more than 1,000 professionals worldwide, we help clients plan, execute, and optimize large-scale capital programs.


    Our integrated services span digital, advisory, and delivery, empowering organizations to navigate complexity, manage risk, and achieve strategic goals in sectors including aviation, transportation, transit, water, healthcare, energy, education, government, commercial, life sciences, and technology.


    At Consertus, we celebrate individual strengths, foster strong relationships, and promote flexibility in how and where we work. Join us to grow your career, develop your skills, and make a lasting impact as we transform how the world is built.


    Discover how Consertus is driving transformative change for our clients, our people, and the communities we serve atwww.consertus.com


    About this Role

    We are looking for a highly organized Administrative Assistant General Engagement to provide high-level clerical support within our clients office. This role requires strong administrative skills, attention to detail, and the ability to manage a variety of secretarial and technical tasks in a fast-paced environment.

    You will perform skilled duties such as evaluating construction project documents, preparing reports, conducting research, collecting data, and supporting digitalization efforts. If you thrive in a structured environment and enjoy providing comprehensive administrative support, this is the role for you.

    Key Responsibilities:

    Review and evaluate project documentation and related information to ensure accuracy, completeness, and compliance with established procedures.Collect, transfer, and standardize data from physical forms and source documents into organized digital systems to maintain accurate records.Update and maintain central office records by gathering and consolidating information from calls, emails, meetings, minutes, and official correspondence.Prepare and generate letters, government forms, and reports in accordance with administrative and regulatory requirements.Support project closeout processes by managing and processing technical correspondence and required documentation.Respond to and resolve administrative inquiries to ensure timely and effective communication.Develop and format documents, reports, and presentations using Microsoft Word, Excel, and PowerPoint to support operational needs.Prepare and compile assigned reports to facilitate tracking and documentation of activities.Perform general clerical functions, including recordkeeping and handling packages and correspondence, to support daily office operations.

    Qualifications/Requirements:

    An associate degree in Office Systems, Business Administration, or a related discipline.At least 1 year of experience in a relevant administrative or support role.Strong written and verbal communication skills in English and Spanish.Extremely proficient with Microsoft Office Suite (Word, Excel, PowerPoint) and Outlook.

    What's In It For You:

    Medical, dental, and vision insurance for employees and their dependentsRetirement savings plan with company matchingPaid time off, including vacation, sick leave, and holidaysAnd others


    How to Apply:

    If you're passionate about providing high-level administrative support and ensuring smooth office operations, we'd love to hear from you.


    Equal Employment Opportunity Statement:


    Consertus is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants from all backgrounds and identities, and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, veteran status, or any other protected status.

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    Network Management Representative  

    - 00918
    Job DescriptionJob DescriptionBCforward is currently seeking a highly... Read More
    Job DescriptionJob Description

    BCforward is currently seeking a highly motivated Network Management Representative in San Juan, PR 00918

    Job Title: Network Management Representative

    Location: San Juan, PR 00918

    Duration: 12 Months

    Anticipated Start Date: ASAP
    (Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.)

    Job Type: Contract

    Pay Range: $15-$19/hr
    (Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

    Work Schedule:
    Monday through Friday from 8:00 am to 5:00 pm.
    3-4 times per week in office.

    Job Description:
    Provides comprehensive services to the provider community through researching more complex provider issues. Primary duties may include, but are not limited to: Serves as point of contact for other internal departments regarding provider issues that may impact provider satisfaction. Researches and resolves the complex provider issues and appeals for prompt resolution. Coordinates prompt claims resolution through direct contact with providers and claims department. May perform periodic provider on-site visits. Provides assistance with policy interpretation. Researches, analyzes and recommends resolution of provider disputes, issues with billing, and other practices. Assists providers with provider demographic changes as appropriate. Responds to provider issues related to billing, pricing, policy, systems and reimbursements. Identifies and reports on provider utilization patterns which have a direct impact on the quality of service delivery. Determines if providers were paid according to contracted terms. Requires a H.S. diploma or equivalent and a minimum of 3 years of customer service experience; or any combination of education and experience, which would provide an equivalent background. Strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills strongly preferred.

    Systems & Operational Skills
    Prior experience using a case management/CRM tool—Salesforce experience strongly preferred (case creation, queue routing, updating status, notes, and attachments).
    Prior experience with an enterprise content management platform—OnBase experience strongly preferred (uploading, indexing, metadata tagging, and retrieval).
    Strong data entry accuracy and attention to detail (ability to catch missing/incorrect information before submission).
    Strong document handling discipline (version control, naming conventions, correct attachment to the right case, clean audit trail).

    Analytical / Process Skills
    Ability to follow detailed SOPs/work instructions and make consistent decisions using checklists.
    Ability to analyze transactions to confirm completeness, required documentation, and correct approval path.
    Ability to identify issues and escalate appropriately (exceptions, missing approvals, policy deviations).

    Compliance & Risk Mindset
    Demonstrated ability to handle sensitive information and follow controls related to HIPAA (privacy/security of PHI) and SOX (documentation integrity, traceability, audit readiness).
    High accountability for accuracy, documentation quality, and timeliness.

    Communication/Teaming
    Clear written communication for case notes and requests for missing information.
    Ability to work in a high-volume, deadline-driven environment.

    Preferred Qualifications (Nice-to-have)
    Bilingual (English/Spanish) preferred (not required), especially for written follow-ups and clarifications.
    Experience in contracting operations, provider contracting, procurement, legal operations, or other regulated back-office environments.
    Intermediate Excel skills (filters, pivot tables, basic data validation) for tracking and reconciliation.
    Experience working with SLA-based queues and productivity targets.

    Key Competencies (Behavioral)
    Detail orientation and consistency (“do it right the first time”).
    Strong organization and prioritization across multiple cases.
    Reliability and ability to ramp quickly with minimal supervision.
    Professional judgment and discretion with confidential data.

    Benefits:
    BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

    About BCforward:
    Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.
    BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.
    BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
    To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.
    This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

    Company DescriptionAbout BCforward:

    Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

    BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.

    BCforward is an equal opportunity employer.Company DescriptionAbout BCforward:\r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer. Read Less
  • B

    Network Management Representative  

    - 00918
    Job DescriptionJob DescriptionBCforward is currently seeking a highly... Read More
    Job DescriptionJob Description

    BCforward is currently seeking a highly motivated Network Management Representative in San Juan, PR 00918

    Job Title: Network Management Representative

    Location: San Juan, PR 00918

    Duration: 12 Months

    Anticipated Start Date: ASAP
    (Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.)

    Job Type: Contract

    Pay Range: $15-$19/hr
    (Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

    Work Schedule:
    Monday through Friday from 8:00 am to 5:00 pm.
    3-4 times per week in office.

    Job Description:
    Provides comprehensive services to the provider community through researching more complex provider issues. Primary duties may include, but are not limited to: Serves as point of contact for other internal departments regarding provider issues that may impact provider satisfaction. Researches and resolves the complex provider issues and appeals for prompt resolution. Coordinates prompt claims resolution through direct contact with providers and claims department. May perform periodic provider on-site visits. Provides assistance with policy interpretation. Researches, analyzes and recommends resolution of provider disputes, issues with billing, and other practices. Assists providers with provider demographic changes as appropriate. Responds to provider issues related to billing, pricing, policy, systems and reimbursements. Identifies and reports on provider utilization patterns which have a direct impact on the quality of service delivery. Determines if providers were paid according to contracted terms. Requires a H.S. diploma or equivalent and a minimum of 3 years of customer service experience; or any combination of education and experience, which would provide an equivalent background. Strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills strongly preferred.

    Systems & Operational Skills
    Prior experience using a case management/CRM tool—Salesforce experience strongly preferred (case creation, queue routing, updating status, notes, and attachments).
    Prior experience with an enterprise content management platform—OnBase experience strongly preferred (uploading, indexing, metadata tagging, and retrieval).
    Strong data entry accuracy and attention to detail (ability to catch missing/incorrect information before submission).
    Strong document handling discipline (version control, naming conventions, correct attachment to the right case, clean audit trail).

    Analytical / Process Skills
    Ability to follow detailed SOPs/work instructions and make consistent decisions using checklists.
    Ability to analyze transactions to confirm completeness, required documentation, and correct approval path.
    Ability to identify issues and escalate appropriately (exceptions, missing approvals, policy deviations).

    Compliance & Risk Mindset
    Demonstrated ability to handle sensitive information and follow controls related to HIPAA (privacy/security of PHI) and SOX (documentation integrity, traceability, audit readiness).
    High accountability for accuracy, documentation quality, and timeliness.

    Communication/Teaming
    Clear written communication for case notes and requests for missing information.
    Ability to work in a high-volume, deadline-driven environment.

    Preferred Qualifications (Nice-to-have)
    Bilingual (English/Spanish) preferred (not required), especially for written follow-ups and clarifications.
    Experience in contracting operations, provider contracting, procurement, legal operations, or other regulated back-office environments.
    Intermediate Excel skills (filters, pivot tables, basic data validation) for tracking and reconciliation.
    Experience working with SLA-based queues and productivity targets.

    Key Competencies (Behavioral)
    Detail orientation and consistency (“do it right the first time”).
    Strong organization and prioritization across multiple cases.
    Reliability and ability to ramp quickly with minimal supervision.
    Professional judgment and discretion with confidential data.

    Benefits:
    BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

    About BCforward:
    Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.
    BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.
    BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
    To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.
    This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

    Company DescriptionAbout BCforward:

    Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

    BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.

    BCforward is an equal opportunity employer.Company DescriptionAbout BCforward:\r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer. Read Less
  • T

    Reclutador/a (Híbrido)  

    - 00920
    Job DescriptionJob DescriptionDescripción El/la Especialista en Adquis... Read More
    Job DescriptionJob DescriptionDescripción

    El/la Especialista en Adquisición de Talento será responsable de identificar, atraer y contratar talento altamente calificado para apoyar las necesidades estratégicas de la organización. Esta posición gestiona el ciclo completo de reclutamiento y trabaja en estrecha colaboración con líderes y gerentes para garantizar procesos eficientes, ágiles y alineados con los objetivos del negocio.

    Buscamos una persona dinámica, orientada a resultados y con pasión por conectar el mejor talento con las oportunidades adecuadas.

    Responsabilidades Principales

    Desarrollar e implementar estrategias efectivas de reclutamiento para diferentes áreas y niveles organizacionales.

    Administrar el proceso completo de selección: publicación de vacantes, búsqueda activa de candidatos, entrevistas, evaluaciones y ofertas de empleo.

    Colaborar con gerentes de contratación para definir perfiles, competencias y criterios de selección.

    Gestionar y mantener actualizado el sistema de seguimiento de candidatos.

    Crear y mantener una base de datos sólida de talento mediante estrategias de búsqueda proactiva y networking.

    Coordinar entrevistas, verificaciones de referencias y procesos de incorporación (onboarding).

    Analizar métricas de reclutamiento para optimizar tiempos de contratación y calidad de los candidatos.

    Apoyar iniciativas de marca empleadora y participación en ferias de empleo u otras actividades de atracción de talento.

    Requisitos

    Bachillerato en Recursos Humanos, Administración de Empresas o área relacionada (preferiblemente).

    Mínimo 2 años de experiencia en reclutamiento, adquisición de talento o área relacionada.

    Capacidad para trabajar de manera híbrida

    Experiencia manejando múltiples vacantes simultáneamente.

    Dominio de herramientas digitales de reclutamiento.

    Excelentes habilidades de comunicación verbal y escrita.

    Capacidad analítica y orientación a resultados.

    Organización y manejo efectivo del tiempo.

    Habilidad para trabajar de manera independiente y en equipo.

    Enfoque en servicio al cliente interno y experiencia positiva del candidato.

    Oportunidad de desarrollo profesional.

    Ambiente de trabajo dinámico y colaborativo.

    Participación activa en iniciativas estratégicas de crecimiento organizacional.


    TPIS is an Equal Opportunity Employer (EEO Employer / Affirmative Action for Females / Disabled / Veterans). We comply with all Federal, State and Local laws regarding nondiscrimination.


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    ELECTRONIC WARFARE PROGRAM MANAGER  

    - 93042
    Job DescriptionJob DescriptionJob SummaryVSolvit is seeking an experie... Read More
    Job DescriptionJob Description

    Job Summary

    VSolvit is seeking an experienced Electronic Warfare (EW) Program Manager to support critical EW missions on site at a government facility.

    ** This position is on-site at NAS Point Mugu, CA **

    The EW Program Manager is responsible for the successful execution of one or more EW contracts, ensuring delivery in accordance with contractual requirements, federal regulations, and VSolvit corporate policies. Serving as the primary technical and customer interface, this role manages all phases of the program lifecycle - from requirements definition and system development through integration, test, deployment, and sustainment. The Program Manager drives operational excellence, ensures compliance, and maintains strong customer relationships while supporting VSolvit’s strategic growth through capture and proposal development efforts.

    As with any position, additional expectations exist. Some of these include, but are not limited to, adhering to normal working hours, meeting deadlines, following company policies as outlined by the Employee Handbook, communicating regularly with assigned supervisors, staying focused on the assigned tasks, and completing other tasks as assigned.

    Responsibilities

    Serve as the primary technical and customer interface for program EW stakeholdersLead overall program execution, ensuring performance against cost, schedule, scope, quality, and risk objectivesProvide technical and administrative leadership to multidisciplinary teams across assigned EW contractsManage program financials, including budget planning, forecasting, and reportingLead workforce management activities, including staffing, onboarding, performance management, mentoring, and trainingOversee program planning, milestone execution, and deliverable quality to ensure full contractual complianceManage subcontractors and suppliers, including SOW development, performance oversight, and risk mitigationPrepare and deliver executive-level program status briefings to senior government and corporate leadershipEnsure compliance with classified program requirements, security policies, and applicable DoD standardsSupport business development activities, including capture planning, proposal development, and cost estimatingDrive continuous improvement initiatives leveraging Agile/SAFe (Scaled Agile Framework) and Artificial Intelligence (AI) methodologiesLimited domestic travel (up to 10%) may be required to support government customer engagements, program reviews, and subcontractor coordinationSupport EW Director priorities, including resolution of program related contractual issues

    Basic Qualifications

    U.S. Citizenship requiredActive DoD Secret Clearance requiredBachelor’s degree in Engineering, Physics, Computer Science, or a related technical discipline15+ years of experience in EW program management, systems engineering, or related roles within a DoD contracting environmentIn-depth knowledge of EW mission areas, including Electronic Attack (EA), Electronic Protection (EP), and Electronic Support (ES) systems.Strong understanding of RF fundamentals, EW functional requirements, and associated test strategies.Proven ability to make risk-based decisions in schedule-driven and test-intensive environmentsExperience managing program budgets, financial forecasts, and cost performanceDemonstrated success leading and evaluating cross-functional teams of 15 or more personnelWorking knowledge of DoD and federal acquisition regulations, procurement policies, and contracting processesProficiency in developing technical reports, executive briefings, and contractual deliverablesExcellent communication, leadership, and stakeholder management skillsIf applicable: If you are or have been recently employed by the U.S. government, a post-employment ethics letter will be required if employment with VSolvit is offered

    Preferred Qualifications

    Master’s degree in Engineering, Physics, Computer Science, or a related technical discipline20+ years of experience managing Airborne Electronic Attack and/or Spectrum Management programs or projectsPrior experience managing U.S. Navy contracts or directly supporting Navy customersFamiliarity with U.S. military manned aircraft platformsPMP certification or equivalent project management credentialProven experience leading multidisciplinary EW teams in military or operational environmentsBusiness development experience, including capture strategy, proposal development, and technical volume authorshipFamiliarity with CMMI and other process improvement frameworksWorking knowledge of statistical analysis tools, root cause analysis, and Design of Experiments (DoE)Knowledge of Model-Based Systems Engineering (MBSE) methodologies and toolsActive DoD Top Secret clearance

    Company Summary

    Join the VSolvit Team! Founded in 2006, VSolvit (pronounced 'We Solve It') is a technology services provider that specializes in cybersecurity, cloud computing, geographic information systems (GIS), business intelligence (BI) systems, data warehousing, engineering services, and custom database and application development. VSolvit is an award winning WOSB, CA CDB, MBE, WBE, and CMMI Level 3 certified company. We offer a customizable health benefits program that best meets the needs of its employees. Offering may include: medical, dental, and vision insurance, life insurance, long and short-term disability and other insurance products, Health Savings Account, Flexible Spending Account, 401K Retirement Plan options, Tuition Reimbursement, and assorted voluntary benefits. Our goal is to grow together and enjoy the work that we do as a team.

    VSolvit LLC is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.

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  • S
    Job DescriptionJob DescriptionSupportive Concepts for Families, Inc, a... Read More
    Job DescriptionJob Description

    Supportive Concepts for Families, Inc, an Affiliate of Apis Services, is immediately looking for a FULL-TIME dedicated and hard-working Health Services Administrative Assistant to join our medical services team in our Lewistown area. Supportive Concepts for Families, Inc. is dedicated to supporting individuals with Intellectual and Developmental Disabilities to live a meaningful day defined in the most independent and fulfilling manner possible. The pillars of our success in serving so many people have been due to dedicating ourselves to the constant effort to ensure the physical and mental health of the individual served, to ensure their safety and the safety of the community they live in and to create opportunities for them to ultimately live a happy life in a manner that they choose. The Health Services Administrative Assistant will gather and organize documentation for our individuals medical care and they will assist the Health Services Department within Supportive Concepts.


    Essential Elements of the Position:

    Communicates regularly with nurses and program leadership for planning and reportingRefers incoming calls relative to; complex medical conditions and high-risk individuals to nurses and program leadership of regionParticipates in required Nursing meetingsParticipates in interagency and team meetings as neededAssists with coordination of health care scheduling to new and current consumersPerform tasks as assigned by VP of Health Services, Health Services Coordinator and additional tasks as required program leadershipSpecific tasks to be performed include, but are not limited to:Assigned tasks within the Health Services DepartmentFiling of records as requiredDocumentation as neededFollow standardized system to monitor consumer appointments and ensure they are completed for all individuals, to include the following:The outcome of each appointmentChecks and balances to monitor the attendance of consumer appointmentsReview and add new information to Lifetime Medical Histories as neededSpecial projects as assigned by the Vice President of Health Services and/or Health Services CoordinatorWork with Senior Quality Health Services Manager to assure coordination between program and nursing


    Excellent Perks and Benefits:

    Medical, Dental and Vision benefits.401k, Life & Disability Insurance.Generous PTO.Paid Training & Career Advancement.A Great Team Environment.Competitive Wages.DailyPay – A benefit that allows you to access your pay when you need it.HSA & FSA.Life Assistance Program.Wellness Programs & more.

    Education & Experience Requirements:

    2-4 years of experience working with individuals with intellectual and developmental disabilities, co-occuring diagnosis of behavioral health and addiction disorders, homeless, community support services, group residential facilities, or similar patient populations

    HS Diploma is required, Medical Administrative Assistant diploma or similar is preferred.

    Valid Driver's License

    Additional Requirements: The candidate must pass a Criminal Record History Clearance, & FBI as well as possess a valid PA Driver's License. The candidate must pass a Physical & Drug Screening & possess the ability to attend and successfully complete all sponsored trainings.


    About Company:

    Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment.

    Apis Services, Inc. and affiliate’s provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.

    "Creating a Better Tomorrow,. Today!"

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    Gift Processor & Marketing & Adv. Assistant  

    - 43440
    Job DescriptionJob DescriptionJob Title: Gift Processor & Marketing &... Read More
    Job DescriptionJob Description

    Job Title: Gift Processor & Marketing & Advancement Assistant

    Department: Marketing and Advancement

    Salary: $20/hour

    Schedule: Part-time, some evenings, weekends and holidays during the summer, flexible schedule

    Reports To: Advancement & Stewardship Manager

    Summary:

    The Marketing and Advancement Assistant works independently and collaboratively with supervisors, coworkers, interns and external departments. This individual is expected to provide exceptional customer service to guests, community members and donors as well as assist with the planning, logistics and execution of Advancement events (fundraising/donor events, meetings, special events, board meetings, conferences, weekend events, etc.). This position allows for an immense amount of experience in the fields of event planning, administration, accounting, communications and nonprofit fundraising and marketing.

    The ideal candidate possesses excellent tenacity, time management, communications skills and is detail-oriented; maintains the ability to work in a team-oriented environment; is comfortable answering and making phone calls, handling large quantities of money including counting cash and checks, entering deposits and reporting to finance; and is a task-oriented, confident, self-motivated individual capable of meeting strict deadlines.

    Please note: This position requires flexibility, as the candidate is expected to work days, some evenings and weekends, and all summer holidays, including Memorial Day weekend and Fourth of July.

    Essential Duties and Responsibilities: (To include other duties as assigned)

    Gift Processing, Data Entry & Accounting

    Process and oversee gifts and pledges (cash, checks, securities, gifts-in-kinds, credit cards, bank drafts, matching gifts, payroll dedications, online gifts) from donors, corporations, foundations, and other stakeholders. Accurately determine appropriate gift designation, category and account for correct gift/pledge reporting. Protect and enforce privacy of donor records including the management, organization and security of donor files. Liaison with finance and accounting and the Advancement Stewardship Coordinator when processing donations and invoices and reconciling each month. Utilize Raiser’s Edge software to search for and edit donor records, input data and run related reports. Generate gift receipts and donor acknowledgement letters.Prepare bank deposits.Maintain thorough and accurate records of major gifts for yearly audit purposes.Complete matching gift applications.Track pledges and gift agreements; generate corresponding invoices.Engage in database training.Process department invoices and credit card statements.Maintain a high level of quality control and accountability with gift processing, data entry and reporting.Check the data used on all correspondence that incorporates donor giving, including the official tax receiptsLiaison to donors with questions related to giving records, policies and procedures.Resolve issues independently within parameters or under the direction of the Marketing & Advancement team.

    Front Desk & Customer Service

    Manage and work the front desk including answering phone calls and greeting in-person visitors and recording each interaction in electronic front desk log.Provide excellent customer service to all Lakeside guests, community members and donors.Gather necessary details from guests to effectively answer questions and record and convey messages to other staff.Relay messages to staff promptly and efficiently.Take reservations and organize reservation lists for all advancement events.Make phone calls to remind individuals about events, say thank you to donors, touch base and more.

    Administrative Duties & Other Tasks

    Assist with keeping the master calendar and other detailed schedule documents for Marketing purposes. Remain aware and up to date about Lakeside, specifically with marketing and advancement.Update and complete weekly checklists and tasks as assigned. Mange personal schedule and tasks via Excel or similar application.Assist with direct mail communications.Edit and update the policy and procedures manual.Assist VP of Advancement and Marketing and Advancement staff with scheduling staff meetings and one-on-one meetings with donors.Maintain a welcoming environment in the Legacy House by assisting with light cleaning, organizing storage areas and helping inventory and order supplies.Assist the Communications Manager with in-season collateral creation using templates including signage, business cards and more.Assist Advancement Staff with plaque and memorial gift management including ordering plaques, working with maintenance on correct placement and notifying families when they are complete and placed.Assist Advancement staff with tasks related to events including taking reservations, making reminder phone calls, gathering supplies, setting up venues and attending events.Execute minor errands and store runs for Marketing and Advancement as needed.Complete general office duties as assigned.

    Qualifications:

    Associate degree in business or accounting a plus.Experience with accounting, bookkeeping and data entry highly preferred. Proficient in Microsoft Office suite, especially Word, Excel, Outlook. Experience using Raiser’s Edge or other database software preferred but not required.

    How to Apply:

    Submit your resume and application at Employment at Lakeside - Lakeside Ohio

    Lakeside Chautauqua is an equal opportunity employer.

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    IT Business Analyst  

    - 00917
    Job DescriptionJob DescriptionPosition Overview: We are seeking a high... Read More
    Job DescriptionJob Description


    Position Overview: We are seeking a highly experienced Business Systems Analyst (BSA) with deep CRM expertise to act as the bridge between business requirements and technology solutions. The ideal candidate brings 15+ years of experience driving business process improvements and delivering scalable CRM solutions (Microsoft Dynamics preferred; Salesforce acceptable). This individual will work across business functions to define needs, design solutions, and ensure CRM investments deliver measurable business value.

    Key Responsibilities:

    Act as the primary liaison between business stakeholders, IT, and CRM technical teams.Lead requirements gathering, analysis, and documentation for large-scale CRM initiatives.Translate business needs into functional designs, user stories, and system specifications.Support system design, configuration, customization, and integrations for Microsoft Dynamics 365 CRM (preferred) or Salesforce.Conduct process mapping, gap analysis, and impact assessments, recommending scalable solutions.Define and validate data migration, reporting, and analytics requirements.Develop test plans, support QA/UAT, and ensure solutions meet business needs.Contribute to CRM adoption and change management through training, documentation, and user support.Collaborate with project managers, architects, and vendors to deliver projects on time and within scope.

    Required Qualifications:

    15+ years of progressive experience as a Business Systems Analyst, with significant focus on CRM projects.Deep knowledge of Microsoft Dynamics 365 CRM (preferred) or Salesforce.Strong understanding of core CRM processes (sales, service, marketing automation, customer engagement).Demonstrated expertise in business process design, documentation, and stakeholder facilitation.Excellent communication, interpersonal, and executive presentation skills.Strong problem-solving and analytical mindset with the ability to propose practical solutions.Must reside near a major U.S. airport and be able to travel as needed.

    Preferred Qualifications:

    Experience in manufacturing, distribution, or industrial sectors.Familiarity with data governance, advanced reporting, and analytics integration within CRM platforms.Certifications: CBAP, PMI-PBA, or CRM platform certifications (Microsoft Dynamics 365 Functional Consultant, Salesforce Admin/BA).

    Employer with Equal Employment Opportunity for Women, Minorities, Veterans, and Persons with Disabilities.

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  • E

    Client Support Administrator  

    - 89191
    Job DescriptionJob DescriptionPosition Title: Client Support Administr... Read More
    Job DescriptionJob Description

    Position Title: Client Support Administrator
    Organization: The 99th Civil Engineer Squadron (CES) Location: Nellis Air Force Base, Las Vegas, NV
    Position Type: Full-Time (Hours 7am – 5pm)
    Hourly Rate: $29 - $33 Plus Sign on bonus
    Security Clearance: ANACI Secret Clearance or Interim Secret Clearance

    Summary:
    Emerge Solutions Group, LLC (EMERGE) is seeking a Client Support Administrator (CSA) to provide
    support to the 99th Civil Engineer Squadron (CES) is part of 99th Air Base Wing (ABW), located at
    Nellis Air Force Base (NAFB) in Las Vegas, Nevada and operates under Air Combat Command mission
    providing a wide range of infrastructure and emergency services to support the base and the Nevada
    Test and Training Range (NTTR). The 99 CES provides maintenance, repair, design and construction
    support for facilities and infrastructure, fire protection and crash rescue, disaster preparedness,
    environmental compliance, explosive ordnance demolition and oversight for privatized military
    family housing. NAFB is comprised of over 7 million square feet of facilities with a population of
    over 12,000 military, civilian, and contractor personnel. The objective of this task is to provide
    information technology/assurance, help desk services and asset management, as defined below, and as
    required in referenced Air Force publications for over 650 computer users, computer hardware and
    software, e-mail accounts, tablet, smartphone/mobile devices, internet, local area network, and
    overall information technology system administration within both the NIPR (Non-Secure Internet
    Protocol Router, unclassified) and SIPR (Secure Internet Protocol Router, classified) domains. The
    scope of this contract encompasses oversight of information technology asset management (ITAM)
    accounts throughout various buildings located on Nellis Air Base


    Duties and Responsibilities:
    • Perform as functional system administrators to support and maintain NIPR/SIPR systems. Install,
    configure, troubleshoot, and maintain current NIPR/SIPR desktop/laptop/tablet configurations within
    Air Force Networking Operating Center standards.
    • Configure, troubleshoot, and maintain handheld client devices (including but not limited to
    tablets and Smartphone devices).
    • Install, configure, troubleshoot, and maintain, peripheral devices, including but not limited to
    printers, monitors and scanners.
    • Establish, manage, and maintain user network connectivity via physical and wireless connections
    to include connecting patch panel to network switch.
    • Install security updates to ensure systems are in compliance with applicable DoW, DAF and local
    policies. Other duties as assigned
    • Responsible for the ongoing maintenance and management of network systems to guarantee optimal
    performance, functionality, and adherence to established operational standards. This
    includes creating, managing, granting/denying/removing user access, and closing user, group,
    and local e mail and network accounts, all in accordance with local access management
    procedures.
    • Manage user permissions to network resources, security groups, distribution lists,
    organizational boxes and network stored data structures as requested by proper authorities. B.3.3.3
    Install and maintain approved software on all Information Technology (IT) assets, including
    desktops, laptops, printers, scanners, tablets, Voice Over Internet Protocol (VOIP) phones, and
    smartphones.
    • Maintain all 99 CES secure Tactical Local Area Network Encryption (TACLANE) devices for SIPR
    enclaves. This includes, but not limited to swap out, labeling and accountability/inventory as
    described below.
    • Maintain a separate equipment account for all TACLANE assets, conduct inventory and
    accountability checks as directed by the Government, and perform necessary repairs and warranty
    updates, when required, or submit proper documentation to the Air Force.
    • Ensure notifications are sent to SIPR monitors to ensure software on SIPR computers is
    updated.
    • Research and advise on potential software for Government purchase. Maintain CES-specific
    software IAW AFNOC and DAF or AFI requirements on NIPR/SIPR systems and associated Video
    Teleconferences and Secure Video Teleconferences (VTC/SVTCs).
    • Set up, configure, maintain, and troubleshoot VTC/SVTC equipment including accountability and
    inventory annually, but no later than 1 year from the previous inventory, or within 30 days of
    out-of cycle requests
    • Administer the CES SharePoint site including sub-pages to ensure optimal performance and
    compliance. This includes administering permissions, troubleshooting technical issues, and
    conducting quarterly reviews with units to assess their SharePoint needs and implement improvements
    to optimize site effectiveness.
    • Attend regular meetings that require CES-IT presence or affect CES-IT functions and act as
    subject matter experts, except as prohibited in section G6.


    Minimum Qualification and Experience: (To perform this job successfully, an individual must be able
    to perform each essential duty satisfactorily.)
    • Must possess a minimum of three (3) years of practical experience in Information Technology (IT)
    or a related field, demonstrating proficiency in core IT principles.
    • An associate’s degree in computer science is highly desirable. Preference will be given to
    candidates with demonstrated knowledge of United States Air Force (USAF) computer programs and
    policies.
    • Must have a minimum of CompTIA (Computing Technology Industry Association) Security+
    certification with minimum IAT Level II certification IAW DoW 8140.03 and Secret clearance.


    Benefits:
    Emerge Solutions Group, LLC is committed to hiring and retaining a highly qualified, merit-based
    workforce. We offer participation in company-sponsored benefits plans – subject to meeting hours
    and waiting period requirements – to include employer-contributed Health Insurance, Dental,
    Short-Term & Long-Term Disability, Life Insurance, and employer-matched 401(K) Retirement Plan.

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    Asesor de Servicio  

    - 00725
    Job DescriptionJob DescriptionEl/La Asesor(a) de servicio es la person... Read More
    Job DescriptionJob Description

    El/La Asesor(a) de servicio es la persona quien mantiene la comunicación entre el concesionario y el cliente y quien le comunica las recomendaciones al cliente en base a la información provista por el Técnico Automotriz.

    Requisitos mínimos:

    Evidencia de estudios Preferible experiencia previa en posición similar. Conocimiento básico en autosOrientado al detalleEmpático y servicialOrientado en atención al clienteBuena etiqueta al tener comunicación con los clientes

    Documentación Requerida:

    ResuméCertificado de buena conductaCertificado de saludEvidencia de estudios (Diploma o transcripción de créditos)1 Foto 2x2Licencia de Conducir de PR vigenteTarjeta de seguro social Autorización para depósito directo

    Beneficios:

    Vacaciones y enfermedad acorde a la ley vigente de reforma laboralAportación del 50% en el plan médico del empleadoCobro por depósito directoCobro semanalSalario base de $10.50 por hora + comisiones.Descuento de empleadoBono de NavidadTrabajo a tiempo completo (40 hrs semanales)

    Te invitamos a que seas parte de la familia de Adriel Auto. Somos una compañía con igualdad de oportunidad de empleo.

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  • A

    Asesor de Servicio  

    - 00725
    Job DescriptionJob DescriptionEl/La Asesor(a) de servicio es la person... Read More
    Job DescriptionJob Description

    El/La Asesor(a) de servicio es la persona quien mantiene la comunicación entre el concesionario y el cliente y quien le comunica las recomendaciones al cliente en base a la información provista por el Técnico Automotriz.

    Requisitos mínimos:

    Evidencia de estudios Preferible experiencia previa en posición similar. Conocimiento básico en autosOrientado al detalleEmpático y servicialOrientado en atención al clienteBuena etiqueta al tener comunicación con los clientes

    Documentación Requerida:

    ResuméCertificado de buena conductaCertificado de saludEvidencia de estudios (Diploma o transcripción de créditos)1 Foto 2x2Licencia de Conducir de PR vigenteTarjeta de seguro social Autorización para depósito directo

    Beneficios:

    Vacaciones y enfermedad acorde a la ley vigente de reforma laboralAportación del 50% en el plan médico del empleadoCobro por depósito directoCobro semanalSalario base de $10.50 por hora + comisiones.Descuento de empleadoBono de NavidadTrabajo a tiempo completo (40 hrs semanales)

    Te invitamos a que seas parte de la familia de Adriel Auto. Somos una compañía con igualdad de oportunidad de empleo.

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    Premier Academy Manager  

    - 00907
    Job DescriptionJob DescriptionEl Gerente de Premier Academy lidera la... Read More
    Job DescriptionJob DescriptionEl Gerente de Premier Academy lidera la estrategia y evolución de la Academia como una plataforma clave de habilitación comercial, desarrollo de talento y creación de valor para clientes internos y externos. Este rol está diseñado para un líder con visión empresarial y sólido trasfondo en ventas, mercadeo y experiencia del cliente, capaz de transformar el aprendizaje en una palanca directa para el desempeño, la diferenciación competitiva y el crecimiento del negocio.

    RESPONSABILIDADES PRINCIPALES

    Liderar la estrategia integral de Premier Academy alineada a los objetivos comerciales.Evolucionar la Academia hacia modelos de aprendizaje modernos y orientados a impacto de negocio.Analizar necesidades de capacitación de clientes internos y externos y convertirlas en soluciones accionables.Identificar, evaluar y seleccionar programas de formación enfocados en competencias comerciales y experiencia del cliente.Colaborar con Ventas y Mercadeo para apoyar lanzamientos y estrategias comerciales.Posicionar a Premier Academy como vehículo de valor añadido para clientes.Gestionar el presupuesto de la Academia maximizando el retorno de inversión.Medir impacto mediante métricas de desempeño, satisfacción y adopción.Liderar proyectos estratégicos.Promover una cultura de aprendizaje continuo, innovación y excelencia.Brindar apoyo al departamento de Cultura y Talento, cuando sea requerido, promoviendo iniciativas de crecimiento profesional.Cumplir con las políticas y procedimientos internos, asegurando el cumplimiento normativo y la alineación con los valores de la empresa.Asumir funciones adicionales según las necesidades del negocio, demostrando adaptabilidad, iniciativa y compromiso frente a nuevos retos.

    REQUISITOS, CONOCIMIENTOS, DESTREZAS Y HABILIDADES

    Bachillerato en Administración de Empresas o disciplinas relacionadas a Mercadeo, Ventas, Comunicaciones o Gerencia.Mínimo de cinco años de experiencia en ventas, mercadeo, desarrollo de negocios o formación comercial, con historial comprobado de impacto en desempeño y crecimiento.Liderazgo e influencia transversal.Visión estratégica con mentalidad comercial, con la capacidad de impulsar la formación y el desarrollo del talento en la organización.Excelentes habilidades de comunicación y oratoria, esenciales para la transmisión efectiva de conocimientos.Capacidad analítica y de resolución de problemas, permitiendo identificar áreas de oportunidad y proponer soluciones efectivas.Habilidad para trabajar en entornos dinámicos, gestionando múltiples proyectos con altos estándares de calidad.Enfoque en servicio al cliente y relaciones interpersonales sólidas, garantizando experiencias de formación valiosas y satisfactorias.Capacidad de adaptación y aprendizaje continuo, asegurando la actualización constante en metodologías y tendencias de capacitación.Autonomía y proactividad, con iniciativa para liderar mejoras e innovaciones en los programas de formación.Gestión eficiente del tiempo y organización, optimizando recursos para cumplir con los objetivos estratégicos.Dominio avanzado de herramientas tecnológicas y plataformas de formación, especialmente Google Workspace, sistemas LMS y otras soluciones digitales de aprendizaje.Fluidez en inglés y español, tanto oral como escrito, facilitando la comunicación efectiva en diversos entornos profesionales.

    ¿QUÉ OFRECEMOS?

    Un entorno dinámico donde podrás desarrollarte, aportar ideas y crecer profesionalmente, siendo parte de un equipo que trabaja con pasión y compromiso.

    ¡Únete a Premier y sé parte de la experiencia que nos distingue!

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