Job DescriptionJob DescriptionOverview

Company Overview:

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Como Oficial de Seguridad Ronda y Control de Acceso  Puerto Rico, atenderá y protegerá a clientes en una variedad de industrias, como el Gobierno y más.

 

Como oficial de seguridad desarmado de Allied Universal, desempeñará un papel clave en el mantenimiento de un entorno seguro en una ubicación gubernamental prominente. Sus responsabilidades incluirán realizar patrullas regulares en las áreas asignadas, permanecer altamente visible para ayudar a disuadir incidentes relacionados con la seguridad y brindar un excelente servicio al cliente a todos los visitantes y al personal. Serás una parte vital de un equipo que valora la agilidad, la confiabilidad y la innovación, siempre poniendo a las personas en primer lugar y actuando con integridad. Este puesto ofrece la oportunidad de interactuar con una comunidad diversa, responder a diversas situaciones y contribuir a un ambiente acogedor. Si está buscando un rol dinámico en el que pueda marcar la diferencia y hacer crecer su carrera con una empresa que valora el trabajo en equipo y la cultura solidaria, esta es la oportunidad perfecta para usted.

 

Tipo de puesto: Tiempo completo

Tarifa de pago: $ 11.00 por hora

 

Lo que harás:

Utilice nuestra plataforma de programación patentada para reclamar turnos abiertos en los sitios de los clientesApoyar las operaciones en una amplia gama de entornos, incluidos los bienes raíces comerciales, la atención médica y la educaciónReciba capacitación y orientación específicas del sitio de equipos experimentadosOfrezca una presencia de seguridad y un servicio al cliente consistentes y profesionalesEsté preparado para reemplazar con poca antelación cuando surjan necesidades urgentes

Responsabilidades:

Brindar servicio al cliente a clientes y visitantes mediante la realización de procedimientos relacionados con la seguridad, políticas específicas del sitio y, cuando corresponda, actividades de respuesta a emergencias.Responder a incidentes y situaciones críticas de manera tranquila y resolutiva de problemas, siguiendo los protocolos establecidos para la ubicación.Realice patrullas regulares y aleatorias en todo el recinto y el perímetro para ayudar a disuadir actividades no autorizadas y/o comportamientos sospechosos.Observe e informe cualquier actividad inusual, peligros relacionados con la seguridad o problemas de mantenimiento encontrados durante las patrullas.Comuníquese de manera clara y profesional con los miembros del equipo, el personal del sitio y / o los servicios de emergencia según sea necesario.Ayude con el control de acceso monitoreando los puntos de entrada y salida y verificando las credenciales según lo requieran las políticas del sitio.Complete la documentación requerida y los informes de incidentes con precisión y prontitud como parte de las responsabilidades diarias.

Lo que estamos buscando:

Disponibilidad en varios días y turnosFiabilidad y capacidad de adaptación a diferentes asignaciones de puestosUn deseo de adquirir una amplia experiencia y crecer dentro de la empresaInterés en la transición a roles de tiempo completo cuando estén disponibles

Requisitos mínimos:

Se prefiere una tarjeta de guardia.Tener al menos 18 años de edad para roles desarmados; 21+ años de edad para roles armados.Poseer un diploma de escuela secundaria o equivalente.Como condición de empleo, los solicitantes estarán sujetos a una investigación de antecedentes de acuerdo con todas las leyes federales, estatales y locales.Allied Universal considerará las solicitudes calificadas con antecedentes penales de manera consistente con las leyes aplicables.Como condición de empleo, los solicitantes estarán sujetos a una prueba de detección de drogas en la medida permitida por la ley.Los requisitos de licencia están sujetos a las leyes y regulaciones estatales y / o locales y pueden ser requeridos antes del empleo.Se requerirá una licencia de conducir válida solo para puestos de manejo.

Por qué unirse a nosotros:

Programación flexible: Elija entre una variedad de turnos abiertos que se alineen con su disponibilidad y estilo de vida.Crecimiento profesional: Camino claro hacia roles de tiempo completo y avance continuo a través de programas de capacitación pagados.Herramientas inteligentes: Acceda a tecnología exclusiva para visibilidad de turnos y reclamos en tiempo real.Beneficios de tiempo completo: acumulación de enfermedad y vacaciones de acuerdo con las leyes laborales locales para empleados de tiempo completo.Beneficios para empleados: Disfrute de descuentos en restaurantes, lugares de entretenimiento y más a través de nuestro programa de beneficios.Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1533099 Read Less

Job DescriptionJob DescriptionOverview

Company Overview:

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Como Oficial de Seguridad Bilingue para Rampa - Puerto Rico, atenderá y protegerá a clientes en una variedad de industrias, como el Gobierno y más.

 

Como oficial de seguridad desarmado de Allied Universal, desempeñará un papel clave en el mantenimiento de un entorno seguro en una ubicación gubernamental prominente. Sus responsabilidades incluirán realizar patrullas regulares en las áreas asignadas, permanecer altamente visible para ayudar a disuadir incidentes relacionados con la seguridad y brindar un excelente servicio al cliente a todos los visitantes y al personal. Serás una parte vital de un equipo que valora la agilidad, la confiabilidad y la innovación, siempre poniendo a las personas en primer lugar y actuando con integridad. Este puesto ofrece la oportunidad de interactuar con una comunidad diversa, responder a diversas situaciones y contribuir a un ambiente acogedor. Si está buscando un rol dinámico en el que pueda marcar la diferencia y hacer crecer su carrera con una empresa que valora el trabajo en equipo y la cultura solidaria, esta es la oportunidad perfecta para usted.

 

Tipo de puesto: Tiempo completo

Tarifa de pago: $11.44 por hora

 

Lo que harás:

Utilice nuestra plataforma de programación patentada para reclamar turnos abiertos en los sitios de los clientesApoyar las operaciones en una amplia gama de entornos, incluidos los bienes raíces comerciales, la atención médica y la educaciónReciba capacitación y orientación específicas del sitio de equipos experimentadosOfrezca una presencia de seguridad y un servicio al cliente consistentes y profesionalesEsté preparado para reemplazar con poca antelación cuando surjan necesidades urgentes

Responsabilidades:

Brindar servicio al cliente a clientes y visitantes mediante la realización de procedimientos relacionados con la seguridad, políticas específicas del sitio y, cuando corresponda, actividades de respuesta a emergencias.Responder a incidentes y situaciones críticas de manera tranquila y resolutiva de problemas, siguiendo los protocolos establecidos para la ubicación.Realice patrullas regulares y aleatorias en todo el recinto y el perímetro para ayudar a disuadir actividades no autorizadas y/o comportamientos sospechosos.Observe e informe cualquier actividad inusual, peligros relacionados con la seguridad o problemas de mantenimiento encontrados durante las patrullas.Comuníquese de manera clara y profesional con los miembros del equipo, el personal del sitio y / o los servicios de emergencia según sea necesario.Ayude con el control de acceso monitoreando los puntos de entrada y salida y verificando las credenciales según lo requieran las políticas del sitio.Complete la documentación requerida y los informes de incidentes con precisión y prontitud como parte de las responsabilidades diarias.

Capacidad para maniobrar hasta 20 libras.

Lo que estamos buscando:

Disponibilidad en varios días y turnosFiabilidad y capacidad de adaptación a diferentes asignaciones de puestosUn deseo de adquirir una amplia experiencia y crecer dentro de la empresaInterés en la transición a roles de tiempo completo cuando estén disponibles

Requisitos mínimos:

Se prefiere una tarjeta de guardia.Tener al menos 21 años de edad para roles desarmados; 21+ años de edad para roles armados.Poseer un diploma de escuela secundaria o equivalente.Como condición de empleo, los solicitantes estarán sujetos a una investigación de antecedentes de acuerdo con todas las leyes federales, estatales y locales.Allied Universal considerará las solicitudes calificadas con antecedentes penales de manera consistente con las leyes aplicables.Como condición de empleo, los solicitantes estarán sujetos a una prueba de detección de drogas en la medida permitida por la ley.Los requisitos de licencia están sujetos a las leyes y regulaciones estatales y / o locales y pueden ser requeridos antes del empleo.Se requerirá una licencia de conducir válida solo para puestos de manejo de la juridiccion de Puerto Rico.Doninio en idioma ingles y espanol conversacional, leido y escrito. 

Por qué unirse a nosotros:

Programación flexible: Elija entre una variedad de turnos abiertos que se alineen con su disponibilidad y estilo de vida.Crecimiento profesional: Camino claro hacia roles de tiempo completo y avance continuo a través de programas de capacitación pagados.Herramientas inteligentes: Acceda a tecnología exclusiva para visibilidad de turnos y reclamos en tiempo real.Beneficios de tiempo completo: acumulación de enfermedad y vacaciones de acuerdo con las leyes laborales locales para empleados de tiempo completo.Beneficios para empleados: Disfrute de descuentos en restaurantes, lugares de entretenimiento y más a través de nuestro programa de beneficios.Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1532911 Read Less

Job DescriptionJob DescriptionOverview

Company Overview:

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Como Oficial de Seguridad Bilingue Ronda y Control de Acceso de Farmacuetica  Puerto Rico, atenderá y protegerá a clientes en una variedad de industrias, como el Gobierno y más.

 

Como oficial de seguridad desarmado de Allied Universal, desempeñará un papel clave en el mantenimiento de un entorno seguro en una ubicación gubernamental prominente. Sus responsabilidades incluirán realizar patrullas regulares en las áreas asignadas, permanecer altamente visible para ayudar a disuadir incidentes relacionados con la seguridad y brindar un excelente servicio al cliente a todos los visitantes y al personal. Serás una parte vital de un equipo que valora la agilidad, la confiabilidad y la innovación, siempre poniendo a las personas en primer lugar y actuando con integridad. Este puesto ofrece la oportunidad de interactuar con una comunidad diversa, responder a diversas situaciones y contribuir a un ambiente acogedor. Si está buscando un rol dinámico en el que pueda marcar la diferencia y hacer crecer su carrera con una empresa que valora el trabajo en equipo y la cultura solidaria, esta es la oportunidad perfecta para usted.

 

Tipo de puesto: Tiempo completo

Tarifa de pago: $ 11.18 por hora

 

Lo que harás:

Utilice nuestra plataforma de programación patentada para reclamar turnos abiertos en los sitios de los clientesApoyar las operaciones en una amplia gama de entornos, incluidos los bienes raíces comerciales, la atención médica y la educaciónReciba capacitación y orientación específicas del sitio de equipos experimentadosOfrezca una presencia de seguridad y un servicio al cliente consistentes y profesionalesEsté preparado para reemplazar con poca antelación cuando surjan necesidades urgentes

Responsabilidades:

Brindar servicio al cliente a clientes y visitantes mediante la realización de procedimientos relacionados con la seguridad, políticas específicas del sitio y, cuando corresponda, actividades de respuesta a emergencias.Responder a incidentes y situaciones críticas de manera tranquila y resolutiva de problemas, siguiendo los protocolos establecidos para la ubicación.Realice patrullas regulares y aleatorias en todo el recinto y el perímetro para ayudar a disuadir actividades no autorizadas y/o comportamientos sospechosos.Observe e informe cualquier actividad inusual, peligros relacionados con la seguridad o problemas de mantenimiento encontrados durante las patrullas.Comuníquese de manera clara y profesional con los miembros del equipo, el personal del sitio y / o los servicios de emergencia según sea necesario.Ayude con el control de acceso monitoreando los puntos de entrada y salida y verificando las credenciales según lo requieran las políticas del sitio.Complete la documentación requerida y los informes de incidentes con precisión y prontitud como parte de las responsabilidades diarias.

Lo que estamos buscando:

Disponibilidad en varios días y turnosFiabilidad y capacidad de adaptación a diferentes asignaciones de puestosUn deseo de adquirir una amplia experiencia y crecer dentro de la empresaInterés en la transición a roles de tiempo completo cuando estén disponibles

Requisitos mínimos:

Se prefiere una tarjeta de guardia.Tener al menos 18 años de edad para roles desarmados; 21+ años de edad para roles armados.Poseer un diploma de escuela secundaria o equivalente.Como condición de empleo, los solicitantes estarán sujetos a una investigación de antecedentes de acuerdo con todas las leyes federales, estatales y locales.Allied Universal considerará las solicitudes calificadas con antecedentes penales de manera consistente con las leyes aplicables.Como condición de empleo, los solicitantes estarán sujetos a una prueba de detección de drogas en la medida permitida por la ley.Los requisitos de licencia están sujetos a las leyes y regulaciones estatales y / o locales y pueden ser requeridos antes del empleo.Se requerirá una licencia de conducir válida solo para puestos de manejo.

Por qué unirse a nosotros:

Programación flexible: Elija entre una variedad de turnos abiertos que se alineen con su disponibilidad y estilo de vida.Crecimiento profesional: Camino claro hacia roles de tiempo completo y avance continuo a través de programas de capacitación pagados.Herramientas inteligentes: Acceda a tecnología exclusiva para visibilidad de turnos y reclamos en tiempo real.Beneficios de tiempo completo: acumulación de enfermedad y vacaciones de acuerdo con las leyes laborales locales para empleados de tiempo completo.Beneficios para empleados: Disfrute de descuentos en restaurantes, lugares de entretenimiento y más a través de nuestro programa de beneficios.Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1533115 Read Less

Job DescriptionJob Description

Join our team as Workforce Optimization Coordinator!

The Workforce Optimization Coordinator plays a key role in improving how an organization's employees are scheduled, managed, and utilized. Their goal is to ensure the right number of staff are working at the right times to meet operational needs efficiently while keeping employee satisfaction in mind.

Essential Responsibilities:

Perform a daily review of results to establish the present day’s strategies and ensure that the numbers comply with the expected results.At the end of each work shift he/she must confirm that all service agents are disconnected from the lines and provide the supervisor with the list of the personnel that, at his/her departure from the shift remains connected.Perform tests at the beginning of each work shift for the telephone lines, the TTY services and languages lines.Confirm that the personnel use the auxiliaries that define the periods of time away from the telephone in the correct manner.Contact the representatives when they are making excessive or inadequate use of the auxiliary; alert the Business Analytics Specialist of this incorrect use of auxiliaries if it represents itself to be a pattern of conduct.Verify those calls which duration is over established standards and confirm if it is necessary to require assistance from a Peer Coach or refer situation to the Supervisor.Ensure confidentiality and compliance with all state and federal regulations applicable to Health Call Centers; including HIPAA and internal policy for disposing of confidential information material.Notify any expose of Protected Health Information to the supervisor immediately.Comply with medullar & functional trainings; and all procedures established by regulatory agencies, contractual requirements and any applicable certification standards (including but not limited to URAC, among others).

Requirements:

High school diploma or equivalent required Minimum of one year of professional experience; preferably in a Call CenterKnowledge of computer applications used in a Call CenterIntermediate MS Excel knowledge MS Windows operating system navigation skills Customer service orientedAbility to interact with all levels of management across various locationsStrong analytical skills Excellent oral and written communication skills in Spanish and EnglishComfortable with flexible work timings and willingness to stretch

What are the benefits of joining our team as a Health Service Representative?

Health, dental, and life insurance.Retirement plan.Paid leave benefits.Training in service, regulatory topics, and health-related subjects.Opportunities for growth and professional development.Contribute to the health and well-being of the population.

Position Type: Full-time / Regular Contract

Work Location: On-site in Guaynabo or Mayagüez, PR

EQUAL OPPORTUNITY EMPLOYER (EEOC)

Read Less

Job DescriptionJob Description

Join our team as Workforce Optimization Coordinator!

The Workforce Optimization Coordinator plays a key role in improving how an organization's employees are scheduled, managed, and utilized. Their goal is to ensure the right number of staff are working at the right times to meet operational needs efficiently while keeping employee satisfaction in mind.

Essential Responsibilities:

Perform a daily review of results to establish the present day’s strategies and ensure that the numbers comply with the expected results.At the end of each work shift he/she must confirm that all service agents are disconnected from the lines and provide the supervisor with the list of the personnel that, at his/her departure from the shift remains connected.Perform tests at the beginning of each work shift for the telephone lines, the TTY services and languages lines.Confirm that the personnel use the auxiliaries that define the periods of time away from the telephone in the correct manner.Contact the representatives when they are making excessive or inadequate use of the auxiliary; alert the Business Analytics Specialist of this incorrect use of auxiliaries if it represents itself to be a pattern of conduct.Verify those calls which duration is over established standards and confirm if it is necessary to require assistance from a Peer Coach or refer situation to the Supervisor.Ensure confidentiality and compliance with all state and federal regulations applicable to Health Call Centers; including HIPAA and internal policy for disposing of confidential information material.Notify any expose of Protected Health Information to the supervisor immediately.Comply with medullar & functional trainings; and all procedures established by regulatory agencies, contractual requirements and any applicable certification standards (including but not limited to URAC, among others).

Requirements:

High school diploma or equivalent required Minimum of one year of professional experience; preferably in a Call CenterKnowledge of computer applications used in a Call CenterIntermediate MS Excel knowledge MS Windows operating system navigation skills Customer service orientedAbility to interact with all levels of management across various locationsStrong analytical skills Excellent oral and written communication skills in Spanish and EnglishComfortable with flexible work timings and willingness to stretch

What are the benefits of joining our team as a Health Service Representative?

Health, dental, and life insurance.Retirement plan.Paid leave benefits.Training in service, regulatory topics, and health-related subjects.Opportunities for growth and professional development.Contribute to the health and well-being of the population.

Position Type: Full-time / Regular Contract

Work Location: On-site in Guaynabo or Mayagüez, PR

EQUAL OPPORTUNITY EMPLOYER (EEOC)

Read Less

Job DescriptionJob DescriptionOverview

Company Overview:

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Como Oficial de Seguridad Bilingue Hotel - Puerto Rico, atenderá y protegerá a clientes en una variedad de industrias, como el Gobierno y más.

 

Como oficial de seguridad desarmado de Allied Universal, desempeñará un papel clave en el mantenimiento de un entorno seguro en una ubicación gubernamental prominente. Sus responsabilidades incluirán realizar patrullas regulares en las áreas asignadas, permanecer altamente visible para ayudar a disuadir incidentes relacionados con la seguridad y brindar un excelente servicio al cliente a todos los visitantes y al personal. Serás una parte vital de un equipo que valora la agilidad, la confiabilidad y la innovación, siempre poniendo a las personas en primer lugar y actuando con integridad. Este puesto ofrece la oportunidad de interactuar con una comunidad diversa, responder a diversas situaciones y contribuir a un ambiente acogedor. Si está buscando un rol dinámico en el que pueda marcar la diferencia y hacer crecer su carrera con una empresa que valora el trabajo en equipo y la cultura solidaria, esta es la oportunidad perfecta para usted.

 

Tipo de puesto: Tiempo completo

Tarifa de pago: $ 11.00 por hora

 

Lo que harás:

Utilice nuestra plataforma de programación patentada para reclamar turnos abiertos en los sitios de los clientesApoyar las operaciones en una amplia gama de entornos, incluidos los bienes raíces comerciales, la atención médica y la educaciónReciba capacitación y orientación específicas del sitio de equipos experimentadosOfrezca una presencia de seguridad y un servicio al cliente consistentes y profesionalesEsté preparado para reemplazar con poca antelación cuando surjan necesidades urgentes

Responsabilidades:

Brindar servicio al cliente a clientes y visitantes mediante la realización de procedimientos relacionados con la seguridad, políticas específicas del sitio y, cuando corresponda, actividades de respuesta a emergencias.Responder a incidentes y situaciones críticas de manera tranquila y resolutiva de problemas, siguiendo los protocolos establecidos para la ubicación.Realice patrullas regulares y aleatorias en todo el recinto y el perímetro para ayudar a disuadir actividades no autorizadas y/o comportamientos sospechosos.Observe e informe cualquier actividad inusual, peligros relacionados con la seguridad o problemas de mantenimiento encontrados durante las patrullas.Comuníquese de manera clara y profesional con los miembros del equipo, el personal del sitio y / o los servicios de emergencia según sea necesario.Ayude con el control de acceso monitoreando los puntos de entrada y salida y verificando las credenciales según lo requieran las políticas del sitio.Complete la documentación requerida y los informes de incidentes con precisión y prontitud como parte de las responsabilidades diarias.

Lo que estamos buscando:

Disponibilidad en varios días y turnosFiabilidad y capacidad de adaptación a diferentes asignaciones de puestosUn deseo de adquirir una amplia experiencia y crecer dentro de la empresaInterés en la transición a roles de tiempo completo cuando estén disponibles

Requisitos mínimos:

Se prefiere una tarjeta de guardia.Tener al menos 18 años de edad para roles desarmados; 21+ años de edad para roles armados.Poseer un diploma de escuela secundaria o equivalente.Como condición de empleo, los solicitantes estarán sujetos a una investigación de antecedentes de acuerdo con todas las leyes federales, estatales y locales.Allied Universal considerará las solicitudes calificadas con antecedentes penales de manera consistente con las leyes aplicables.Como condición de empleo, los solicitantes estarán sujetos a una prueba de detección de drogas en la medida permitida por la ley.Los requisitos de licencia están sujetos a las leyes y regulaciones estatales y / o locales y pueden ser requeridos antes del empleo.Se requerirá una licencia de conducir válida solo para puestos de manejo.

Por qué unirse a nosotros:

Programación flexible: Elija entre una variedad de turnos abiertos que se alineen con su disponibilidad y estilo de vida.Crecimiento profesional: Camino claro hacia roles de tiempo completo y avance continuo a través de programas de capacitación pagados.Herramientas inteligentes: Acceda a tecnología exclusiva para visibilidad de turnos y reclamos en tiempo real.Beneficios de tiempo completo: acumulación de enfermedad y vacaciones de acuerdo con las leyes laborales locales para empleados de tiempo completo.Beneficios para empleados: Disfrute de descuentos en restaurantes, lugares de entretenimiento y más a través de nuestro programa de beneficios.

 

 

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1531248 Read Less

Job DescriptionJob DescriptionSalary: DOE

Job Description:

Provides on-site administrative and customer service support to the Military & Family Readiness Center (M&FRC) at Nellis Air Force Base in support of the Transition Assistance Program (TAP).Performs TAP participant intake, scheduling, data entry, and records management functions in accordance with Air Force and Department of Defense (DoD) policies and procedures.Supports office automation, correspondence preparation, workshop coordination, and document control activities.Serves as a front desk representative and primary administrative point of contact for Service Members and authorized customers.Ensures timely and accurate processing of administrative actions, documentation, and customer inquiries.

Key Responsibilities:

Greet and assist walk-in and scheduled customers in a professional manner.Answer, screen, and route telephone calls and email inquiries.Conduct TAP participant intake and ensure proper documentation.Perform data entry into AFFIRST and other authorized systems with high accuracy.Schedule TAP workshops, counseling sessions, and briefings.Maintain calendars, room reservations, and appointment tracking.Prepare recurring and non-recurring correspondence, reports, emails, memorandums, and rosters.Maintain official records, electronic files, and suspense tracking systems.Protect Personally Identifiable Information (PII) in accordance with Privacy Act requirements.Prepare classrooms and materials for workshops and events.Coordinate with M&FRC staff to ensure seamless administrative support.Meet established performance standards for accuracy and timeliness.

Qualifications:

Citizenship: U.S. citizenship required.Education:High school diploma required.Associate degree in Business Administration, Office Management, or related field preferred.Experience:Minimum of two (2) years of relevant administrative experience supporting military, federal, or comparable organizational environments.Experience providing front desk customer service in a professional office setting preferred.Experience supporting military personnel services or transition programs highly desirable.Skills:Proficiency in Microsoft Office (Word, Excel, Outlook, Teams, SharePoint).Strong written and verbal communication skills.Demonstrated attention to detail and data accuracy.Ability to manage multiple tasks and suspense dates.Strong organizational and time management skills.Professional customer service demeanor.Ability to work independently in a non-personal services contract environment.

Required DoD Systems, Tools, and Framework Experience:

Experience or familiarity with Air Force Family Integrated Reporting and Statistical Tracking (AFFIRST) system preferred.Experience supporting DoD Transition Assistance Program (TAP) functions preferred.Knowledge of Air Force records management procedures (e.g., AFI 33-322 or successor guidance).Understanding of Privacy Act and protection of PII.Ability to obtain and maintain a Common Access Card (CAC).Familiarity with Trusted Associate Sponsorship System (TASS) preferred.

We are an Equal Opportunity Employer and strive to provide equal employment opportunity to all applicants and staff in accordance with sound employee relations practices and federal and state laws. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, marital status, ancestry, genetic information, pregnancy status, or any other characteristic protected by law.

Read Less

Job DescriptionJob DescriptionOverview

Company Overview:

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Como Oficial de Seguridad Ronda y Control de Acceso  Puerto Rico, atenderá y protegerá a clientes en una variedad de industrias, como el Gobierno y más.

 

Como oficial de seguridad desarmado de Allied Universal, desempeñará un papel clave en el mantenimiento de un entorno seguro en una ubicación gubernamental prominente. Sus responsabilidades incluirán realizar patrullas regulares en las áreas asignadas, permanecer altamente visible para ayudar a disuadir incidentes relacionados con la seguridad y brindar un excelente servicio al cliente a todos los visitantes y al personal. Serás una parte vital de un equipo que valora la agilidad, la confiabilidad y la innovación, siempre poniendo a las personas en primer lugar y actuando con integridad. Este puesto ofrece la oportunidad de interactuar con una comunidad diversa, responder a diversas situaciones y contribuir a un ambiente acogedor. Si está buscando un rol dinámico en el que pueda marcar la diferencia y hacer crecer su carrera con una empresa que valora el trabajo en equipo y la cultura solidaria, esta es la oportunidad perfecta para usted.

 

Tipo de puesto: Tiempo completo

Tarifa de pago: $ 10.90 por hora

 

Lo que harás:

Utilice nuestra plataforma de programación patentada para reclamar turnos abiertos en los sitios de los clientesApoyar las operaciones en una amplia gama de entornos, incluidos los bienes raíces comerciales, la atención médica y la educaciónReciba capacitación y orientación específicas del sitio de equipos experimentadosOfrezca una presencia de seguridad y un servicio al cliente consistentes y profesionalesEsté preparado para reemplazar con poca antelación cuando surjan necesidades urgentes

Responsabilidades:

Brindar servicio al cliente a clientes y visitantes mediante la realización de procedimientos relacionados con la seguridad, políticas específicas del sitio y, cuando corresponda, actividades de respuesta a emergencias.Responder a incidentes y situaciones críticas de manera tranquila y resolutiva de problemas, siguiendo los protocolos establecidos para la ubicación.Realice patrullas regulares y aleatorias en todo el recinto y el perímetro para ayudar a disuadir actividades no autorizadas y/o comportamientos sospechosos.Observe e informe cualquier actividad inusual, peligros relacionados con la seguridad o problemas de mantenimiento encontrados durante las patrullas.Comuníquese de manera clara y profesional con los miembros del equipo, el personal del sitio y / o los servicios de emergencia según sea necesario.Ayude con el control de acceso monitoreando los puntos de entrada y salida y verificando las credenciales según lo requieran las políticas del sitio.Complete la documentación requerida y los informes de incidentes con precisión y prontitud como parte de las responsabilidades diarias.

Lo que estamos buscando:

Disponibilidad en varios días y turnosFiabilidad y capacidad de adaptación a diferentes asignaciones de puestosUn deseo de adquirir una amplia experiencia y crecer dentro de la empresaInterés en la transición a roles de tiempo completo cuando estén disponibles

Requisitos mínimos:

Se prefiere una tarjeta de guardia.Tener al menos 18 años de edad para roles desarmados; 21+ años de edad para roles armados.Poseer un diploma de escuela secundaria o equivalente.Como condición de empleo, los solicitantes estarán sujetos a una investigación de antecedentes de acuerdo con todas las leyes federales, estatales y locales.Allied Universal considerará las solicitudes calificadas con antecedentes penales de manera consistente con las leyes aplicables.Como condición de empleo, los solicitantes estarán sujetos a una prueba de detección de drogas en la medida permitida por la ley.Los requisitos de licencia están sujetos a las leyes y regulaciones estatales y / o locales y pueden ser requeridos antes del empleo.Se requerirá una licencia de conducir válida solo para puestos de manejo.

Por qué unirse a nosotros:

Programación flexible: Elija entre una variedad de turnos abiertos que se alineen con su disponibilidad y estilo de vida.Crecimiento profesional: Camino claro hacia roles de tiempo completo y avance continuo a través de programas de capacitación pagados.Herramientas inteligentes: Acceda a tecnología exclusiva para visibilidad de turnos y reclamos en tiempo real.Beneficios de tiempo completo: acumulación de enfermedad y vacaciones de acuerdo con las leyes laborales locales para empleados de tiempo completo.Beneficios para empleados: Disfrute de descuentos en restaurantes, lugares de entretenimiento y más a través de nuestro programa de beneficios.Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

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Job DescriptionJob Description

Position Title: Director, Navy Portfolio – Senior Program Manager & Strategy / Organization Development SME
Location: Remote - US; travel to Pax River, MD as Required
Clearance: DoD/DoW Secret; Top Secret Preferred

Do you thrive on creating unique and impactful value for Federal clients? Are you passionate about partnering with clients and collaborating to create solutions? Do you enjoy the opportunity to drive change that impacts our nation? We are looking for smart, curious, driven individuals to join us in partnering with our client to help them solve some of the nation’s most challenging problems. ASI Government serves as a trusted adviser to government leaders seeking improved performance, enhanced organization effectiveness, and strategic change.

Company Overview:
ASI Government provides government leaders with the expertise they need to navigate acquisition and organizational challenges so they can make an impact and achieve their goals. For over 30 years, ASI has transformed the way government does business, impacting over 70 government agencies across the civilian, defense, and intelligence communities.

Job Description:
We are seeking a battle‑tested Navy executive leader to own, grow, and scale our Navy portfolio. This role is designed for a senior professional with deep Navy experience, trusted relationships across the Navy ecosystem, and a proven ability to turn access into growth.

This leader will sit at the intersection of strategy, mission delivery, and business expansion serving as:

Director of Navy portfolio growthProgram Manager for a flagship Navy Portfolio Acquisition Executives (PAE) initiativeSenior Strategy & Organization Development SME

This is a high‑impact, high‑visibility leadership role with direct influence on company growth, client trust, and mission outcomes. This is not a caretaker position. This is a build-and-lead role for someone who wants to shape strategy, drive growth, and leave a lasting impact on Navy mission success. You will have executive visibility, real authority, and the opportunity to scale a portfolio with momentum.

Key Responsibilities

Navy Portfolio Leadership & Growth

Own the overall Navy portfolio strategy, growth plan, and execution.Leverage established Navy relationships (uniformed, civilian, and industry) to expand footprint, influence, and revenue.Serve as a trusted executive partner to Navy clients, anticipating needs and positioning the company ahead of demand.Identify, shape, and support new business opportunities, including capture strategy, client engagement, and solution framing.Represent the company with credibility and authority across Navy commands and partner organizations.

Program Management & Delivery

Serve as Program Manager for a high-visibility Navy PAE initiative.Ensure excellence across performance, schedule, budget, and delivery.Lead senior program teams and ensure outcomes align with Navy mission priorities.

Strategy & Organization Development Leadership

Serve as Senior Strategy & Organization Development SME for Navy engagements.Lead enterprise-level data, strategy, transformation, and organizational effectiveness efforts.Advise senior Navy leaders on change, structure, leadership, and execution.

Minimum Requirements

Prior Navy experience (uniformed or civilian) with deep understanding of Navy culture, decision-making, and mission execution.Strong, current Navy relationships with the credibility to operate at senior levels.Proven experience leading large, complex Navy programs as a Program Manager or senior executive.Demonstrated expertise in strategy development and organization development at the enterprise level.Interest in close engagement and collaboration with our AI and Data Practice teams.Track record of driving growth within Navy or DoD environments.Active Secret clearanceWillingness to travel to Pax River, MD

Preferred Qualifications

Former senior Navy officer or Senior Navy civilianSenior industry leader with strong Navy client baseExperience leading transformation or enterprise strategy effortsEqual strength as strategist and operator

Work Location & Schedule

Primary Location: Remote, DC Metro Area highly Preferred; travel to Pax River as requiredOnsite Requirements: Travel to Pax River, MD as required. Anticipate 10% travel throughout the yearDesired Start Date: ASAP

Why Join ASI Government?

Work on high-impact, high-visibility projects that improve government services.Collaborate with experienced consultants in strategy, analytics, and organizational development.Opportunity for career growth in a dynamic and mission-driven environment.Competitive compensation and comprehensive benefits package (viewable on our careers site).

EQUAL OPPORTUNITY EMPLOYER: ASI Government is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. To view the EEO Is the Law Poster, click here.

PAY TRANSPARENCY NONDISCRIMINATION PROVISION: We will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

E-VERIFY: ASI Government participates in E-Verify, a service of DHS and SSA. See the E-Verify Notice and Learn About your Right to Work here and here.

REASONABLE ACCOMMODATIONS: ASI is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, please send an email at hr@asigovt.com or call 703-253-6300 and let us know the nature of your request.

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Job DescriptionJob Description

Descripción del puesto:

El Team Lead será responsable de supervisar y guiar a un equipo de representantes de servicio al cliente, asegurando que se cumplan objetivos de calidad, productividad y satisfacción del cliente. Es el enlace directo entre los representantes y la gerencia, apoyando el desempeño del equipo y manteniendo altos estándares de servicio.

Funciones esenciales:

Lidera un equipo de representantes de servicio al cliente, asegurando el cumplimiento de SLA, KPIs y estándares de calidad.

Supervisar y coordinar las actividades diarias del equipo.

Monitorear llamadas/chats y asegurar calidad del servicio.

Escuchar interacciones y brindar coaching.

Manejar escalaciones y resolver dudas de procesos.

Proveer retroalimentación continua al equipo.

Colaborar con el equipo de Calidad.

Realizar evaluaciones de desempeño.

Asignar tareas y gestionar horarios/breaks/horas extra.

Implementar acciones correctivas y resolver problemas operativos.

Desarrollar estrategias para reducir ausentismo y rotación.

Coordinar entrenamientos.

Interactuar con HR y otros departamentos.

Dirigir reuniones y briefings de turno.

Comunicar cambios de procesos y métricas.

Administrar programas de reconocimiento y motivación.

Garantiza la confidencialidad y el cumplimiento de todas las regulaciones estatales y federales aplicables a los Centros de Llamadas de Salud, incluyendo HIPAA, así como las políticas internas relacionadas con el manejo de información confidencial.

Notifica de inmediato al supervisor cualquier exposición de Información de Salud Protegida (PHI).

Cumple con las capacitaciones medulares y funcionales, así como con todos los procedimientos establecidos por agencias reguladoras, requisitos contractuales y estándares de certificación aplicables (incluyendo, entre otros, URAC).

Requisitos:

Mínimo de un (1) año de experiencia en supervisión o líder o tres (3) a cuatro (4) años de experiencia en servicio al cliente.

Mínimo de dos (2) años de estudios universitarios o graduado de bachillerato (preferido); diploma de escuela superior requerido.

Orientación al servicio al cliente y sólidas habilidades interpersonales.

Dominio en el uso de plataformas de servicio al cliente basadas en computadora y excelente manejo de Microsoft Office.

Bilingüe completo (inglés y español), tanto verbal como escrito y leído.

Disponibilidad flexible para apoyar turnos rotativos, incluyendo fines de semana y días feriados.

¿Cuáles son los beneficios de formar parte de nuestro equipo como Representante de Servicio en el área de la Salud?

Seguro de salud, seguro dental y seguro de vida.

Plan de retiro.

Beneficios de licencias pagadas.

Capacitación en servicio, aspectos regulatorios y temas de salud.

Oportunidades de crecimiento y desarrollo profesional.

Contribuir a la salud y el bienestar de la población.

Tipo de posición: Tiempo completo / Contrato regular

Lugar de trabajo: Presencial en Guaynabo o Mayagüez, PR

EMPLEADOR CON IGUALDAD DE OPORTUNIDADES DE EMPLEO (EEOC)

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Job DescriptionJob Description

Descripción del puesto:

El Team Lead será responsable de supervisar y guiar a un equipo de representantes de servicio al cliente, asegurando que se cumplan objetivos de calidad, productividad y satisfacción del cliente. Es el enlace directo entre los representantes y la gerencia, apoyando el desempeño del equipo y manteniendo altos estándares de servicio.

Funciones esenciales:

Lidera un equipo de representantes de servicio al cliente, asegurando el cumplimiento de SLA, KPIs y estándares de calidad.

Supervisar y coordinar las actividades diarias del equipo.

Monitorear llamadas/chats y asegurar calidad del servicio.

Escuchar interacciones y brindar coaching.

Manejar escalaciones y resolver dudas de procesos.

Proveer retroalimentación continua al equipo.

Colaborar con el equipo de Calidad.

Realizar evaluaciones de desempeño.

Asignar tareas y gestionar horarios/breaks/horas extra.

Implementar acciones correctivas y resolver problemas operativos.

Desarrollar estrategias para reducir ausentismo y rotación.

Coordinar entrenamientos.

Interactuar con HR y otros departamentos.

Dirigir reuniones y briefings de turno.

Comunicar cambios de procesos y métricas.

Administrar programas de reconocimiento y motivación.

Garantiza la confidencialidad y el cumplimiento de todas las regulaciones estatales y federales aplicables a los Centros de Llamadas de Salud, incluyendo HIPAA, así como las políticas internas relacionadas con el manejo de información confidencial.

Notifica de inmediato al supervisor cualquier exposición de Información de Salud Protegida (PHI).

Cumple con las capacitaciones medulares y funcionales, así como con todos los procedimientos establecidos por agencias reguladoras, requisitos contractuales y estándares de certificación aplicables (incluyendo, entre otros, URAC).

Requisitos:

Mínimo de un (1) año de experiencia en supervisión o líder o tres (3) a cuatro (4) años de experiencia en servicio al cliente.

Mínimo de dos (2) años de estudios universitarios o graduado de bachillerato (preferido); diploma de escuela superior requerido.

Orientación al servicio al cliente y sólidas habilidades interpersonales.

Dominio en el uso de plataformas de servicio al cliente basadas en computadora y excelente manejo de Microsoft Office.

Bilingüe completo (inglés y español), tanto verbal como escrito y leído.

Disponibilidad flexible para apoyar turnos rotativos, incluyendo fines de semana y días feriados.

¿Cuáles son los beneficios de formar parte de nuestro equipo como Representante de Servicio en el área de la Salud?

Seguro de salud, seguro dental y seguro de vida.

Plan de retiro.

Beneficios de licencias pagadas.

Capacitación en servicio, aspectos regulatorios y temas de salud.

Oportunidades de crecimiento y desarrollo profesional.

Contribuir a la salud y el bienestar de la población.

Tipo de posición: Tiempo completo / Contrato regular

Lugar de trabajo: Presencial en Guaynabo o Mayagüez, PR

EMPLEADOR CON IGUALDAD DE OPORTUNIDADES DE EMPLEO (EEOC)

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Job DescriptionJob Description

Join our team as a Call Center Supervisor!

As a Call Center Supervisor, you will primarily provide oversight to Customer Service Representatives. The Supervisor is responsible for implementing training and development programs, quality indicators, and performance evaluations for all staff under their supervision.

Key Responsibilities:

Supervise and coordinate Call Center operations.

Ensure compliance with protocols, procedures, and performance metrics.

Maintain quality standards and excellence in customer service.

Monitor calls, identifying coaching opportunities and training needs.

Handle escalated calls and guide the team in proper resolution.

Analyze metrics and implement quality and efficiency improvement plans.

Prepare performance reports and presentations.

Administer personnel functions (schedules, vacations, leave).

Conduct performance evaluations and disciplinary processes.

Identify and develop talent for additional responsibilities.

Participate in interviews and hiring decisions.

Lead, guide, and motivate the team while fostering a positive work environment.

Ensure confidentiality and compliance with all applicable state and federal regulations governing Health Call Centers, including HIPAA and internal policies for handling confidential information.

Immediately notify a supervisor of any exposure of Protected Health Information (PHI).

Complete core and functional training, and adhere to procedures established by regulatory agencies, contractual requirements, and applicable certification standards (including, but not limited to, URAC).

Requirements:

Minimum of one (1) year of supervisory or leadership experience, or three (3) to four (4) years of customer service experience.

Minimum of two (2) years of college education or bachelor’s degree preferred; high school diploma required.

Strong customer service orientation and interpersonal skills.

Proficiency with computer-based customer service platforms and excellent Microsoft Office skills.

Fully bilingual (English and Spanish), verbal and written.

Flexible availability to support rotating shifts, including weekends and holidays.

Benefits of joining our Healthcare Service team:

Health, dental, and life insurance.

Retirement plan.

Paid leave benefits.

Ongoing training in service, regulatory, and healthcare topics.

Professional growth and development opportunities.

The opportunity to contribute to the health and well-being of the population.

Position Type: Full-time / Regular Contract
Work Location: On-site in Guaynabo or Mayagüez, PR

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER (EEOC)

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Job DescriptionJob Description

Join our team as a Call Center Supervisor!

As a Call Center Supervisor, you will primarily provide oversight to Customer Service Representatives. The Supervisor is responsible for implementing training and development programs, quality indicators, and performance evaluations for all staff under their supervision.

Key Responsibilities:

Supervise and coordinate Call Center operations.

Ensure compliance with protocols, procedures, and performance metrics.

Maintain quality standards and excellence in customer service.

Monitor calls, identifying coaching opportunities and training needs.

Handle escalated calls and guide the team in proper resolution.

Analyze metrics and implement quality and efficiency improvement plans.

Prepare performance reports and presentations.

Administer personnel functions (schedules, vacations, leave).

Conduct performance evaluations and disciplinary processes.

Identify and develop talent for additional responsibilities.

Participate in interviews and hiring decisions.

Lead, guide, and motivate the team while fostering a positive work environment.

Ensure confidentiality and compliance with all applicable state and federal regulations governing Health Call Centers, including HIPAA and internal policies for handling confidential information.

Immediately notify a supervisor of any exposure of Protected Health Information (PHI).

Complete core and functional training, and adhere to procedures established by regulatory agencies, contractual requirements, and applicable certification standards (including, but not limited to, URAC).

Requirements:

Minimum of one (1) year of supervisory or leadership experience, or three (3) to four (4) years of customer service experience.

Minimum of two (2) years of college education or bachelor’s degree preferred; high school diploma required.

Strong customer service orientation and interpersonal skills.

Proficiency with computer-based customer service platforms and excellent Microsoft Office skills.

Fully bilingual (English and Spanish), verbal and written.

Flexible availability to support rotating shifts, including weekends and holidays.

Benefits of joining our Healthcare Service team:

Health, dental, and life insurance.

Retirement plan.

Paid leave benefits.

Ongoing training in service, regulatory, and healthcare topics.

Professional growth and development opportunities.

The opportunity to contribute to the health and well-being of the population.

Position Type: Full-time / Regular Contract
Work Location: On-site in Guaynabo or Mayagüez, PR

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER (EEOC)

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Job DescriptionJob Description

Make The Difference:
Our clients are looking for viable alternatives to their current benefit programs and as a result of current economic conditions, the demand for our products and services has never been greater! Our Account Managers can make a real difference in people's lives. You'll work directly with Americas self-employed, small business owners and individuals to help them access a product suite of affordable business services, consumer savings programs, and wellness benefits with access to health coverage plans. Our trusted advisors planning and guidance can impact, and protect, families for generations. We pride ourselves on being a diverse and unified company who share our values of commitment and dedication with our clients.

Career Benefits:

Extensive Product Portfolio - Multiple Product LinesIndustry Leading Compensation and Rewards Programs$75k - $125k First Year (DOE\DOP)Weekly Compensation from Commission Advances, Cash Bonuses, and Incentive Contests*Rapid Career Advancement Based on PerformanceMonthly and Quarterly Bonuses (up to 16 bonuses per year)Performance Bonuses with Company Growth Sharing MultipliersLong Term Wealth BuildingState-Of-The-Art Training PlatformsAnnual Award Trips and Meetings (Incredible Locations)Servant Mentoring and Leadership DevelopmentRelaxed Flexible Work Environment (we are fun and family)

Advanced Training and Support:
Our success depends on your success, that's why we have a super-responsive team of experts making sure every Account Manager has everything they need to be at the top of their game. Real support means real leadership backing you up. You'll be armed with the tools and know how to best serve clients and take your career to the next level. In the classroom, online and in the field, our most accomplished sales professionals will teach you their most successful formulas and execution strategies that directly lead to success.

Job Essentials:

Accountable and Coachable Team PlayerA Passion for Helping Other People EverydayComputer and Internet Savvy (CRM helpful)Excellent Verbal and Written Communication SkillsCommitment to ExcellenceHigh Personal Integrity and CharacterGood Work Ethic, Self-MotivationLocal candidates only* Pay is commission only / reportable as 1099 income

 

 

 

 

 

About USHA - 50 Awards for Business Excellence in Just 9 Years!!!

Our Mission: Helping Other People Everyday (HOPE) is more than a clever acronym for the people of USHA. For them, it is a mission that is lived on a daily basis; an organization wide commitment to make a positive difference in the lives of others.

Nowhere else in America will you find a better opportunity to enjoy personal satisfaction and professional achievement... because nowhere else in America will you find a company that is more committed to your success than USHA. As demands for our products continue to increase, you will advise clients on a portfolio of solutions that best fits their individual needs... in one seamless package. We provide service that is fast, fair, and caring. Because the only thing better than delivering a superior product, is seeing the difference it makes in the lives of our customers.

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Job DescriptionJob Description

AI Signal Research, Inc. (ASRI) is recruiting for the NAWCAD AID effort in Patuxent River, MD.

Education: Master’s degree or a qualifying substitution in an engineering, technical or business discipline. Substitutions - Six (6) years additional relevant work experience or an Associate's degree plus four (4) years additional relevant work experience may be substituted for a Bachelor's degree.

Months/Years of Experience: Of the minimum ten (10) years of experience required, ten (10) years must be in technical management with the U.S. Navy or other DoD programs; three (3) years must be professional experience in Defense and Navy Acquisitions.

Required Qualifications: U.S. Citizen. Must have a DoD security clearance.

Duties: This position acts as overall manager and administrator with respect to contract requirements. The position serves as the primary interface and point of contact with the (COR) on technical program/project and contract administration issues. Plans, directs, or coordinates the operations of the contract. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources. Supervises program/project operation by developing engineering, technical and management procedures and controls, planning and directing project execution, monitoring, and reporting progress. The work requires management or acquisition experience and employment of program/project resources and controls, management of the financial and administrative aspects of the program/project.

Comments: Compliance with health mandates as dictated by the contract may be required as a condition of employment.

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Job DescriptionJob Description

BCforward is currently seeking a highly motivated Network Management Rep in San Juan, PR 00918

Job Title: Network Management Rep

Location: San Juan, PR 00918

Duration: 12 Months

Anticipated Start Date: ASAP
(Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.)

Job Type: Contract

Pay Range: $15-$19/hr
(Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Work Schedule:
Monday through Friday from 8:00 am to 5:00 pm.
3-4 times per week in office.

Job Description:
Provides comprehensive services to the provider community through researching more complex provider issues. Primary duties may include, but are not limited to: Serves as point of contact for other internal departments regarding provider issues that may impact provider satisfaction. Researches and resolves the complex provider issues and appeals for prompt resolution. Coordinates prompt claims resolution through direct contact with providers and claims department. May perform periodic provider on-site visits. Provides assistance with policy interpretation. Researches, analyzes and recommends resolution of provider disputes, issues with billing, and other practices. Assists providers with provider demographic changes as appropriate. Responds to provider issues related to billing, pricing, policy, systems and reimbursements. Identifies and reports on provider utilization patterns which have a direct impact on the quality of service delivery. Determines if providers were paid according to contracted terms. Requires a H.S. diploma or equivalent and a minimum of 3 years of customer service experience; or any combination of education and experience, which would provide an equivalent background. Strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills strongly preferred.

Systems & Operational Skills
Prior experience using a case management/CRM tool—Salesforce experience strongly preferred (case creation, queue routing, updating status, notes, and attachments).
Prior experience with an enterprise content management platform—OnBase experience strongly preferred (uploading, indexing, metadata tagging, and retrieval).
Strong data entry accuracy and attention to detail (ability to catch missing/incorrect information before submission).
Strong document handling discipline (version control, naming conventions, correct attachment to the right case, clean audit trail).

Analytical / Process Skills
Ability to follow detailed SOPs/work instructions and make consistent decisions using checklists.
Ability to analyze transactions to confirm completeness, required documentation, and correct approval path.
Ability to identify issues and escalate appropriately (exceptions, missing approvals, policy deviations).

Compliance & Risk Mindset
Demonstrated ability to handle sensitive information and follow controls related to HIPAA (privacy/security of PHI) and SOX (documentation integrity, traceability, audit readiness).
High accountability for accuracy, documentation quality, and timeliness.

Communication/Teaming
Clear written communication for case notes and requests for missing information.
Ability to work in a high-volume, deadline-driven environment.

Preferred Qualifications (Nice-to-have)
Bilingual (English/Spanish) preferred (not required), especially for written follow-ups and clarifications.
Experience in contracting operations, provider contracting, procurement, legal operations, or other regulated back-office environments.
Intermediate Excel skills (filters, pivot tables, basic data validation) for tracking and reconciliation.
Experience working with SLA-based queues and productivity targets.

Key Competencies (Behavioral)
Detail orientation and consistency (“do it right the first time”).
Strong organization and prioritization across multiple cases.
Reliability and ability to ramp quickly with minimal supervision.
Professional judgment and discretion with confidential data.

Benefits:
BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.
BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.
This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Company DescriptionAbout BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.

BCforward is an equal opportunity employer.Company DescriptionAbout BCforward:\r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer. Read Less

Job DescriptionJob Description

Now Hiring: Commercial / Residential Roofing - Sales Consultant

Location: Melbourne, Florida (Brevard County)
Position Type: (1099 Independent Contractor - Commission Only or W2 Employee - Base+Commission)

 

Gorilla Roofing is looking for proven Sales Consultants with a track record of success. If you’ve excelled in commercial real estate, construction sales, property management, or other relationship-driven industries—and you’re ready to bring your skills into the roofing sector—we want to talk to you.

We’re seeking professionals who know how to generate opportunities, manage deals, and close at a high level.

What You'll Do

Identify and develop new business opportunities

Build and maintain strong relationships with property owners, business owners, and decision-makers

Guide clients through inspections, proposals, insurance restoration, and construction processes

Deliver customized solutions that align with client needs and project requirements

Maintain a strong pipeline and consistently achieve or exceed sales targets

What We’re Looking For

Proven experience in commercial sales, B2B development, or account management

Strong track record of meeting or exceeding sales goals

Ability to navigate longer sales cycles and large-scale projects

Professional presence and excellent communication/presentation skills

Self-motivated, disciplined, and highly accountable

Valid driver’s license and reliable transportation

Roofing or construction knowledge preferred (not required if you have transferable industry experience)

What We Offer

Competitive compensation

Six-figure earning potential for top performers

Industry-leading training and ongoing mentorship

A family-oriented, high-performance culture that values teamwork and integrity

Clear advancement paths into senior sales and leadership roles

Who We Are

Gorilla Roofing is a Florida-based, family-owned company with over 30 years of experience. We specialize in storm restoration, roof repair, and residential/commercial roofing services. We’ve built our reputation on strength, reliability, and remarkable service—and we’re committed to supporting both our customers and our team.

If you’re an experienced sales professional ready to take the next step in your career, apply today and let’s build something great—together.

Company DescriptionWith over 30 years in the industry, whether it is retail, restoration, or repairs, we are here to serve you and your family, with reliable strength and remarkable service. As a locally owned and family-operated business, we take pride in delivering top-quality workmanship and outstanding customer service. If you need roof repairs, storm damage restoration, or a complete roof installation, our team is dedicated to helping you every step of the way.Company DescriptionWith over 30 years in the industry, whether it is retail, restoration, or repairs, we are here to serve you and your family, with reliable strength and remarkable service. As a locally owned and family-operated business, we take pride in delivering top-quality workmanship and outstanding customer service. If you need roof repairs, storm damage restoration, or a complete roof installation, our team is dedicated to helping you every step of the way. Read Less

Job DescriptionJob DescriptionJob Summary:

DT Professional Services is seeking a Secretary II to support our NSWC team in Port Hueneme, CA.

Responsibilities:Providing clarification of existing tasking being performed to confirm in alignment with Contract: Daily Standup (Daily) - Participate in and capture meeting minutes and post on Wiki; need to read and be familiar with meetings notes across locations and able to fill in on short notice.Conference Room (Daily) - Schedule conference rooms upon request and maintain on TEAMS Conf Rm Calendars; work with all sides if multiple requests come in for the same or overlapping times; elevate to site lead if unable to resolve on their own; print and post on Conf Rm door or update dry erase board.Visitors Check in (Daily) - Check in all visitors; verify all fields on sign-in sheet are populated; verify IDs and provide appropriate visitor badge. Ensure sign in process is followed. Maintain badge inventory.Access List (Daily) - Update/maintain as current from email notification originating from SecurityStandard Form 702 Update (Daily) - Update SF702 Form with current date (first thing in morning); report any issues (unsigned form or unlocked vaults) from day before to Facility Lead.Clearance list (Weekly) - Review access list of personnel for visit requests that expire in the next 30 days; provide short list to government and contractor Site Leads.Secure Room Access (Weekly) - Review access list of personnel with access to secure spaces that expire in the next 30 days; provide short list of access expiring names to government and contractor Site Leads. Timecards (Weekly) - Assist government personnel with accounting for time and attendance, as required; Assist Branch Managers with tracking and reporting requirements.Office Supply status (Monthly) - Review inventory list; note/update quantities; recommend purchase considerations to government; ensure storage area remains “neat and tidy” – reorganize and consolidate as needed.Review Address Book on Wiki (Monthly) - Review address book for unannounced changes or information gaps; work with local government and contractor Site Leads for confirmation/accuracy.Photography Pass Tracking (Monthly) - Review photography passes of personnel that expire in the next 30 days; notify individual and assist with renewal process.Command Bulletin Board (Monthly) - Review and update command bulletin board to ensure most current policy guidance is posted and available for all to review.MP Asset and Location Tracker (Monthly) - Update and maintain MP Asset and Location Tracker. The .pptx file is a snapshot of what ‘is’ on the 1st of the month or where it will be next. Requires consolidation of multiple sources and schedules. Post on Wiki/TEAMS/SPO. SOP/Documents/Briefs Review (As Needed) - Meets formatting standard; grammar corrected; table of contents updated with all figures and tables aligned.Build list of office materials (As Needed) - Create a list of office material stocks in the supply cabinet/closet; work with Facility or Site Lead to set high/low buying expectations. Update Site Phone and Email list (As Needed) - Maintain Address file on Wiki for all personnel supporting Sand Diego and other remaining names/locations.Meeting Minutes, Action Tracking, and Metrics (As Needed) - Capture meeting minutes for adhoc or other reoccurring meetings. Create action tracker and work with owner to maintain action status. Support process owner with metrics tracking.Photography Process (As Needed) - Support photography form completion and routing of photography passes. Support photographer in processing pictures iaw Photography Process.Track Training and Certification iso tasks (As Needed) - Maintain master list of training and certifications required to perform operations. Examples include forklift license, crane license, rigging training.DTS (As Needed) - Assist government personnel with DTS issues, including submission of travel Authorizations and Vouchers, Commercial Travel Office (CTO) communications; Assist Branch Managers as required to facilitate DTS processing, routing and issue resolution.Navy Family Accountability and Assessment System (NFAAS) & ADHOC Muster Requirements (As Needed) - Assist Branch Managers in timely accounting for government personnel and family members in support of NFAAS and ADHOC muster requirements
Basic Qualifications:Active Secret Clearance.Associate degree in any field.Two (2) years of providing principal secretarial support in an office environment at an enterprise level organization.Advanced proficiency with Microsoft Office tools.Preferred Qualifications:Previous experience supporting military or government programs.
The compensation for this position: $24.45 Hourly

More about DT Professional Services:

We’re looking for driven individuals to contribute to our talented & innovative team! At DT Professional Services, we offer insurance benefits that include medical, dental, and vision coverage, life insurance, long & short-term disability, 401(k) retirement plans (with employer match), tuition & certificate reimbursement, along with paid time off (vacation/sick/holidays). We are happy to to offer growth opportunities for you to grow in your career - your success is our success!

DT Professional Services is a HUBZone certified Small Business; highly experienced in building award-winning custom software solutions. Established in 2013, we bring over a decade of experience delivering technology services and solutions that specialize in web & custom application development, project & program management, mobile & cloud computing services.

Our Mission is to provide cutting-edge, customer-oriented technology solutions that maximize value, drive engagement, and empower your business. We do this by employing talented & driven individuals who share the same goals and excitement for the work we do. DT Professional Services believes in fostering collaboration, career growth and building lasting relationships with our employees. 

 

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Job DescriptionJob DescriptionDescription:

Job Summary:

The Administrative Assistant provides direct administrative and operational support to a government sponsor, ensuring daily office functions, task coordination, and travel processes are executed accurately and efficiently. This role requires prior experience supporting government programs, an active Secret clearance, and hands-on experience using the Defense Travel System (DTS). The individual will serve as a trusted administrative resource, supporting mission priorities while maintaining compliance with government procedures and security requirements.

Job Functions:

· Provide administrative support to government sponsors and program staff, including calendar management, correspondence, meeting coordination, and task tracking

· Prepare, review, and manage travel authorizations, vouchers, and related documentation using Defense Travel System (DTS)

· Coordinate travel logistics in accordance with DoD and agency policies

· Draft and format official correspondence, briefings, reports, and meeting materials

· Maintain accurate records, files, and administrative documentation in compliance with government standards

· Interface professionally with government stakeholders, contractors, and external partners

· Assist with scheduling classified and unclassified meetings, ensuring appropriate security protocols are followed

· Track action items and deadlines to support sponsor requirements and program deliverables

· Perform other administrative duties as assigned in support of mission execution

Requirements:

Qualifications and Education:

· Active Secret security clearance (must be current at time of hire)

· Prior experience providing administrative support to a government sponsor or DoD program

· Demonstrated, hands-on experience using Defense Travel System (DTS)

· Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment

· Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)

· Excellent written and verbal communication skills

· High level of attention to detail and discretion when handling sensitive information

· Position may require work in both classified and unclassified environments

· Professional demeanor and strict adherence to security and confidentiality requirements are mandatory

Physical Requirements:

· While performing the duties of this job, the employee routinely is required to learn and apply new information and/or skills. Must be able to interpret data, information, and documents.

· This is largely a sedentary role; this role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Benefits:

Compass Systems, Inc. is a profitable, growing company offering excellent salaries and benefits. We are proud to be an Equal Opportunity Employer and demonstrate our commitment to our employees by offering a competitive and valuable rewards program including:

· 401(k) and 401k Matching

· Medical, Vision, Rx, Dental coverage

· Paid Time off

· Professional Development

· Wellness Programs

· Flexible Work Arrangements

Short and Long-term disability, life insurance and recruitment incentives.

Compass Systems Inc. is an Equal Opportunity Employer, including disability and veteran status. Use of any external recruitment or job placement agency is based upon its compliance with our commitment to equal opportunity.

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Job DescriptionJob Description

Position Summary

The Expedited Operations Specialist is responsible for managing time-critical and white glove shipments from order entry through final delivery. This role serves as a key liaison between customers, carriers, and internal departments to ensure seamless execution of high-priority, high-touch deliveries. The ideal candidate thrives in a fast-paced environment, demonstrates exceptional attention to detail, and excels at proactive communication and problem-solving.

Key Responsibilities

Manage and execute expedited and white glove delivery orders from inception to successful completion.Accurately enter, update, and maintain shipment data within the Transportation Management System (TMS).Develop efficient routing plans to meet tight delivery deadlines and service-level requirements.Coordinate with carriers, drivers, and air cargo service partners to ensure on-time pickup and delivery.Serve as the primary point of contact for customers, providing status updates, proactive communication, and issue resolution.Collaborate with internal departments including sales, customer service, dispatch, warehouse, and billing to ensure seamless execution.Monitor shipments in transit and proactively address delays, service disruptions, or special handling requirements.Ensure compliance with white glove service standards, including inside delivery, installation coordination, scheduled appointments, and specialized handling.Document all shipment activity, service exceptions, and customer communications accurately within the TMS.Support continuous improvement initiatives to enhance operational efficiency and customer satisfaction.

Qualifications

2+ years of experience in expedited logistics, white glove delivery, or air cargo transportation operations preferred.Strong knowledge of Transportation Management Systems (TMS) and routing principles.Ability to manage multiple high-priority shipments simultaneously in a fast-paced environment.Excellent written and verbal communication skills.Strong problem-solving skills and ability to think quickly under pressure.High attention to detail and organizational skills.Proficiency in Microsoft Office Suite (Excel, Outlook, Word).

Key Competencies

Customer-focused mindsetSense of urgency and accountabilityEffective cross-functional collaborationTime management and prioritizationCritical thinking and decision-makingAdaptability and resilience

Work Environment

Fast-paced, deadline-driven environmentMay require after-hours or weekend availability depending on shipment volume and customer needs

Performance Metrics

On-time pickup and delivery performanceAccuracy of TMS entries and documentationCustomer satisfaction scoresService failure resolution timeOperational efficiency and routing optimization

This role is ideal for a highly motivated logistics professional who thrives on executing precision-driven, high-touch deliveries and delivering exceptional customer experiences in the expedited and white glove market.

 

Company DescriptionTTi Logistics, LLC a leading special product and tradeshow transportation company and agent for Mayflower and Unigroup Logistics, is seeking ambitious personnel for our corporate headquarters in Ponte Vedra, FL. Are you ready to make an impact with work that challenges you, an environment that allows for consistent learning opportunities and a company culture that recognizes you and embraces you? With continued growth, the need for high-quality, high-performance, ambitious personnel is one of our companies' top priorities.Company DescriptionTTi Logistics, LLC a leading special product and tradeshow transportation company and agent for Mayflower and Unigroup Logistics, is seeking ambitious personnel for our corporate headquarters in Ponte Vedra, FL. Are you ready to make an impact with work that challenges you, an environment that allows for consistent learning opportunities and a company culture that recognizes you and embraces you? With continued growth, the need for high-quality, high-performance, ambitious personnel is one of our companies' top priorities. Read Less