Job DescriptionJob Description

¿Te apasiona el cuidado del paciente y la precisión en el manejo de medicamentos? Buscamos Técnicos de Farmacia comprometidos para brindar un servicio excepcional en un ambiente dinámico y profesional.

Lo que ofrecemos:

Salario competitivo y beneficios atractivos.Oportunidades de crecimiento y desarrollo profesional.Ambiente colaborativo y estable.Requisitos Diploma de escuela superior o equivalente.Certificación como Técnico de Farmacia.Licencia vigente en Puerto Rico.Habilidades de servicio al cliente y trabajo en equipo.

**EEOC F/M/D/V***

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Job DescriptionJob Description

Primary Focus:
This role owns the front-of-house visitor experience, handling front-line interactions and ensuring the standards of our reception area are a perfect reflection of our client's brand and culture.

Role Expectation:
This role is expected in office 5 days a week (Monday through Friday) from 9 am-5 pm ET and will be stationed at the front reception desk. This in-office role supports our office operations and helps maintain a collaborative, invested environment that fosters the unique in-person culture we are proud to have.

Core Responsibilities
• Front Desk & Guest Management
○ Provides coverage of the front desk and reception area, ensuring the front desk is staffed at all times during regular business hours (with exceptions for breaks, meal times, and occasional team meetings)
○ Deliver a welcoming experience to all guests in our space. Greet and check in visitors (including new hires, interview candidates, executive guests); notify employees of their arrival.
○ Manage visitor logs, badges, and compliance with security procedures
• Administrative Support
○ Manage mail, packages, and courier services
○ Coordinate executive lunch deliveries in partnership with the Executive Assistants
○ Manage conference room booking requests and maintain conference room calendars
○ Assist with scheduling, basic data entry, and document preparation
○ Assist with meeting room readiness for critical meetings, as needed (e.g., board meetings, weekly alignment, key candidates, influencers/partners, etc.)
• Daily Office Operations
○ Monitor the cleanliness and readiness of reception, core meeting rooms, and common areas (with heavy focus on areas most visited by guests)
○ Stock office supplies across various office supply areas across both floors (notifying Office Experience Associate when inventory reordering is needed)
○ Log small maintenance issues and communicate them to the Facilities Coordinator

Collaboration Points
• Partners with Executive Assistants to provide administrative support to our executive group, where needed (ex: lunch deliveries, document preparation, room scheduling)
• Reports facility issues to the Facilities Coordinator, escalating operational or maintenance needs
• Works closely with the Office Experience Associate and Facilities Coordinator to support events and culture-building activities, where needed

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Job DescriptionJob Description

The role is responsible for maintaining critical documentation, supporting environmental and regulatory reporting, coordinating materials and SAP transactions, processing weekly payroll, scheduling plant activities, and serving as an administrative hub for multiple departments. This is a full time onsite opportunity supporting plant leadership and operational teams in a fast paced manufacturing environment.

Responsibilities include:

• Plan, schedule, and organize plant functions, meetings, hiring activities, and operational events

• Compile and distribute monthly campaign summary data and production related reports

• Process weekly payroll for plant employees; maintain accurate employee records and timesheet approvals

• Maintain plant petty cash, postal services, office supplies, and travel arrangements

• Complete and manage monthly expense reports and assist with Profit Plan preparation

Qualifications:

• 3–5 years of administrative support experience, preferably in a manufacturing, industrial, or plant environment

• Strong data entry accuracy and speed; ability to manage and track high volume documentation

• Experience with any ERP system (SAP strongly preferred), including data transactions, goods receipts, and raw material tracking

• Proficiency in Microsoft Office (Excel for tracking/reporting, Outlook, Word, Teams

• Strong communication, organization, and professional soft skills

• Ability to manage multiple workflows such as payroll, reporting, compliance documents, and procurement simultaneously

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Job DescriptionJob DescriptionSCMI1 has an exciting opportunity for a Program Analyst position supporting Naval Construction Group-1 (NCG1) in drafting Naval Construction Force (NCF) input to Joint Capabilities Integration and Development System (JCIDS) documentation to include Capability Development Document (CDD) and Doctrine, Organization, Training, material, Leadership and Education, Personnel, Facilities, and Policy (DOTmLPF-P) Change Recommendation (DCR) development.  NCG1 has a mission to logistically support, man, train, equip, and mobilize Active and Reserve Naval Construction Force (NCF) units for global employment in task-tailored, adaptable, and combat effective engineering and construction.

Location:  Naval Construction Group-1 (NCG1): Port Hueneme, CA 93043Job Description/Responsibilities: Provide verification, justification, and articulation of NCF capability requirements, based on operational plans and Navy policy.Gather, analyze, and evaluate NCF capability gaps to communicate risk and impact to operations.Conduct market research both online and in the field to discover new technologies. Review Commercial off the Shelf (COTS) products which demonstrate potential to fill in military construction capability gaps.Review and analyze Office of the Chief of Naval Operations (OPNAV) and Navy Expeditionary Combat Command (NECC) integrated priority lists (IPLs), STOs, and war fighter’s needs to understand what technologies are in use at NCF/EXWC to avoid duplications in the contractors’ technology research.Create and maintain a portfolio of technologies researched to ensure future duplications are
avoided.Generate and maintain spreadsheets and/or databases to document and organize technology discovered that be implemented by NCF.Support EXWC and NCF with field testing activities of materiel solutions in accordance with test plans.Provide updates for NECC technology reviews, EXWIP and POM document updates, and EXWC meeting notes.Coordinate with NECC/NECCPAC and NCG-1/NCG-2 staff in development and assessment of TOA for NCF units. Participate in working groups and TOA reviews to update and align allowances of equipment, supplies, and facilities.Compile input from NCG-1/NCG-2 departments and subordinate units to provide comprehensive analysis and recommendations regarding the acquisition, delivery, and NCF integration of new capabilities.Coordinate with Subject Matter Experts (SME) to participate in working groups and provide NCF considerations for JCIDS documentation.Communicate results and contractor recommendations verbally and in writing to higher
organizations at meetings, conference calls, and site visits.Regularly attend, take notes, collect data and collaborate with the government during technology reviews and meetings.Support Technical Writer in development of CDD/DCR according to the JCIDS Manual.Utilize research and analysis documentation generated under all tasks above to assist in the preparation and submission of the EXWIP and POM requirements.Assist in preparing NCF input to NECC, System Command, and Resource Sponsor counterparts throughout the Planning, Programming, Budgeting, and Execution (PPBE) process.Qualifications/Requirements:Must be a U.S. Citizen with the ability to obtain security clearance and clearing necessary background checks/assessments as required.  Active high-level Security Clearance will be required, and current Security Clearance is desired.Shall have a minimum of 10 years in the Engineering fields - specifically, Mechanical, Civil, or Geotechnical.Minimum education required is a Bachelors Degree in an Engineering field. At least 5 years of experience with Navy Expeditionary Combat Command (NECC) is strongly desired, specifically NCF, force operating concepts and NCF technology STOs.Experience developing threshold and objective metrics to support Key Performance Parameters (KPP), Key System Attributes (KSA) and Additional Performance Attributes (APA) is desired.Experience performing analysis and developing JCIDS documents for Departments of the Navy, Army or Air Force is preferred.  Knowledge of the DoD Planning, Programming, Budgeting, and Execution (PPBE) process is preferred.  Experience with Naval Force Construction Operations Training Guide is strongly desired.Stakeholder engagement experience both through facilitating large working sessions and in one on one interviews.Skills in typing/keyboarding, organizing, and Microsoft Office applications such as Word, Excel, PowerPoint, and other applicable programs.  Must be able to learn new technologies. Possess the ability to communicate orally and in writing.  Knowledge of basic concepts and formats of Navy correspondence. Possess knowledge of filing systems, professional organizational skills, and have the ability to multi task and give special attention to detailed work.
**Please note that your resume and candidacy is subject to customer approval and acceptance and clearing of the required background check. Salary is negotiable and commensurate with background and applicable required job experience.**

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Job DescriptionJob Description

Vector Marketing is interviewing now for part time sales positions. Basic responsibilities include meeting with customers, selling our Cutco products, and placing any orders. Prior work or sales experience not required.

We provide flexible schedules for anyone looking to make extra income around classes, their full time jobs, travel plans, or family obligations.

Position Details

Reps are paid weekly – base or commission, whichever is higher for the week. We have a commission structure set up based on performance. Reps are paid $23.00 base-appt (per presentation, not based on sales or results). There is an opportunity to make more, but there is still a fallback for the sales rep to make an income even if they have an off week.Solid Training – Reps are set up for success with our training program we have been running for over 40 years. Additional training is provided as they progress.Flexible Schedules – Reps create a schedule that work best for them. Some work as much as possible, some only part time, and others are just looking to earn some extra cash around their busy schedule.Product - We sell Cutco products that are used in the home focusing on the kitchen and some gardening tools as well. Previous experience & knowledge about home goods or sales isn’t required.Location – Sales reps work locally after training. Meetings and training are held in the office. Opportunity for Advancement – based on performance and goals, reps have an opportunity to move into long term sales positions or become a manager (even if they only start out part time).

Basic Requirements

Enjoy working with peopleAll ages 18+ or 17 and a high school graduateConditions applyAble to interview within the weekWilling to learn and apply new skills

Who would do well
We have had reps who have done well with us with all kinds of previous work experience (some none at all). People who have done well with use have worked as an administrative assistant, receptionist, customer service, retail, fast food, and in just about any field you can imagine. We welcome all applicants who have a positive attitude and who enjoy working with people.

If you think you would make a great fit for our team – fill out the contact information to find a location closest to you. A staff member will follow up about setting up a virtual interview with a manager. We encourage applicants of all ages and experience, as we do not discriminate on the basis of an applicant’s age.

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Job DescriptionJob Description

Descripción del puesto:

Buscamos un/a Asistente de Gerente comprometido/a y proactivo/a que apoye al Gerente en la planificación, coordinación y supervisión de las operaciones diarias de la empresa. Esta posición es clave para asegurar el buen funcionamiento del equipo, el cumplimiento de objetivos y la calidad en el servicio.

Responsabilidades:

Apoyar al Gerente en la gestión y supervisión de las actividades diarias.Coordinar y dar seguimiento a tareas administrativas y operativas.Supervisar al personal en ausencia del Gerente.Apoyar en la elaboración de reportes, control de inventarios y seguimiento de indicadores.Garantizar el cumplimiento de políticas internas y procedimientos.Resolver incidencias operativas y apoyar en la toma de decisiones.Mantener una comunicación efectiva entre la gerencia y el equipo de trabajo.

Requisitos:

Experiencia previa en puestos similares o de supervisión.Habilidades de liderazgo y trabajo en equipo.Capacidad de organización y gestión del tiempo.Buena comunicación verbal y escrita.Manejo básico de herramientas administrativas y tecnológicas.Actitud proactiva y orientada a resultados. Read Less

Job DescriptionJob Description

Descripción del puesto:

Buscamos un/a Asistente de Gerente comprometido/a y proactivo/a que apoye al Gerente en la planificación, coordinación y supervisión de las operaciones diarias de la empresa. Esta posición es clave para asegurar el buen funcionamiento del equipo, el cumplimiento de objetivos y la calidad en el servicio.

Responsabilidades:

Apoyar al Gerente en la gestión y supervisión de las actividades diarias.Coordinar y dar seguimiento a tareas administrativas y operativas.Supervisar al personal en ausencia del Gerente.Apoyar en la elaboración de reportes, control de inventarios y seguimiento de indicadores.Garantizar el cumplimiento de políticas internas y procedimientos.Resolver incidencias operativas y apoyar en la toma de decisiones.Mantener una comunicación efectiva entre la gerencia y el equipo de trabajo.

Requisitos:

Experiencia previa en puestos similares o de supervisión.Habilidades de liderazgo y trabajo en equipo.Capacidad de organización y gestión del tiempo.Buena comunicación verbal y escrita.Manejo básico de herramientas administrativas y tecnológicas.Actitud proactiva y orientada a resultados. Read Less

Job DescriptionJob Description:\n\n General Job InformationPosting Date: 1/14/2026 – Vacancy Expiration Date: 6/30/2026 Job Title: Sales and Applications Consultant – Histopathology Department: Specialized Sales Immediate Supervisor: Specialized Sales Manager Classification:Exempt Position Overview: This role is responsible for creating, managing, and maintaining a productive client portfolio within the Pathology segment. The incumbent will promote, present, and sell reagents, equipment, and/or products within the assigned territory and product lines. They assist in defining sales strategies aimed at developing new business opportunities that help the organization increase its market presence. Essential Duties and Responsibilities:Create, manage, and maintain a productive client portfolio within the Pathology segment.Schedule a weekly work agenda based on assigned objectives, including client and prospect visits within the designated segment and territory, focusing on assigned product lines.Conduct presentations and demonstrations of products, equipment, and reagents within their specialized area, applying strategies to ensure successful sales.Sell equipment, reagents, items, and products within their specialized area to existing and potential clients in the assigned area and/or territory.Provide training and technical support to clients as an Applications Specialist.Conduct market research for the industry, identifying new business opportunities within the established area and/or territory to increase company sales.Analyze sales from existing clients to identify development opportunities.Fully and consistently meet monthly quota plans as defined.Advise clients technically and commercially during the sales process to identify their specific needs, build trust, and strengthen business relationships.Prepare and submit quotes to clients or prospects according to company terms and conditions, and record information in Salesforce.Maintain comprehensive knowledge of competitor products and equipment to establish effective sales and marketing strategies.Define strategies to create, maintain, and strengthen client relationships.Conduct courtesy visits during and after equipment installation, recording information in Salesforce.Maintain interdepartmental communication to align sales strategies and/or client needs, especially with Customer Service, Credit and Accounts Receivable, Technical Services, and Applications Specialists.Actively contribute to maintaining the company mission and achieving its vision; exemplify through performance and behavior the philosophy of efficiency, Bionuclear’s values, and the principles of high-quality internal and external customer service.Fully and consistently comply with departmental and company policies and procedures as published now or in the future, including but not limited to the Employee Handbook. Incidental Duties and ResponsibilitiesPrepare sales forecasts for the upcoming fiscal year for final evaluation by the Specialized Sales Manager.Provide excellent service to all clients.Complete sales reports weekly or as required.Communicate with clients regarding the collection of overdue invoices.Attend conventions, exhibitions, and other corporate events aimed at maintaining client relationships, as required.Participate in professional development, training, and educational events.Other tasks as needed. Education Bachelor’s degree in Biology or a related field. Professional Experience Minimum of two years in sales functions and/or a minimum of three years’ experience as a Histotechnologist. Other RequirementsValid driver’s licenseReliable motor vehicle in good conditionCurrent Histotechnologist license Job Competencies Knowledge, skills, abilities, and aptitudes required to perform the job:Excellent verbal and written communication skills in English and SpanishAbility to relate to individuals at all organizational levelsExcellent presentation skills and public speaking abilitySales knowledge – to be acquired on the jobRisk assessment abilityDecision-making abilityPersuasion and negotiation skillsAbility to identify client needsConflict management and resolution skillsExcellent customer service skillsTeamwork abilityAbility to work under pressureAbility to prioritizeWillingness to work holidays, weekends, and irregular hours (outside regular operations)Ability to multitask and meet deadlinesAwareness of current market trendsAbility to follow up professionally, meet tasks and goals, achieving expected results with minimal supervisionEmotional intelligenceAvailability to travel within and outside Puerto RicoProficiency in Windows applications (Word, Excel, PowerPoint, Outlook) Disclaimer:The information provided here summarizes the general nature of competencies and the degree of complexity of functions assigned to this position. It should not be interpreted as an exhaustive list of all duties, tasks, and responsibilities. Other tasks may be added or existing tasks modified as determined by the company. We are an Equal Employment Opportunity Employer and take Affirmative Action to recruit Protected Veterans and Individuals with Disabilities. Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. EEO/Affirmative Action for Veterans/Workers with Disabilities ____________________________________________________________________________________________ Datos generales del puesto Fecha de publicación 1/14/2026 – Fecha de expiración de puesto vacante 6/30/2026 Título del puesto: Consultor(a) de Ventas y aplicaciones – Histopatología Departamento: Ventas Especializadas Supervisor inmediato: Gerente de Ventas Especializadas Clasificación: Exento Naturaleza del puesto Este titular es responsable por crear, atender y mantener productiva una cartera de clientes pertenecientes al segmento de Patología. Promover, presentar y vender efectos, equipos y/o productos dentro del territorio designado y según las líneas asignadas. Ayuda a definir estrategias de ventas dirigidas a desarrollar nuevas oportunidades de negocio que ayuden a la organización a incrementar su presencia en el mercado. Deberes y responsabilidades esenciales del puesto 1. Crear, atender y mantener productiva una cartera de clientes pertenecientes al segmento de Patología. 2. Programar una agenda de trabajo semanal basada en los objetivos asignados, incluyendo visitas a clientes y prospectos dentro del segmento y territorio designados; enfocándose en las líneas asignadas. 3. Realizar presentaciones y demostraciones de los productos, equipos y efectos dentro de su área especializada aplicando estrategias que ayuden a garantizar la venta. 4. Realizar ventas de equipos, efectos, artículos y productos de su área especializada a los clientes existentes y potenciales dentro del área y/o territorio asignado. 5. Ofrecer adiestramientos y apoyo técnico a sus clientes en calidad de Especialista de Aplicaciones. 6. Realizar estudio de mercado para la industria, identificando oportunidades de nuevos negocios dentro del área y/o territorio establecido con el objetivo de incrementar las ventas de la compañía. 7. Realizar análisis de ventas de los clientes existentes con el fin de identificar oportunidades de desarrollo. 8. Cumplir cabal y consistentemente con el plan de cuotas mensuales según definidas. 9. Asesorar al cliente de manera técnica y comercialmente en el proceso de venta, con el objetivo de identificar su necesidad específica, ganarse su confianza y fortalecer las relaciones de negocio. 10. Preparar y someter al cliente o potencial cotizaciones según los términos y condiciones determinados por la compañía y registrar la información en Salesforce. 11. Conocer ampliamente las propiedades de los productos y equipos de la competencia de manera que permita establecer estrategias de ventas y mercadeo efectivas. 12. Definir estrategias que ayuden a crear, mantener y fortalecer relaciones comerciales con los clientes. 13. Realizar visitas de cortesía durante y después del proceso de la instalación de equipos y registrar la información en Salesforce. 14. Asegurar de mantener una comunicación interdepartamental para alinear las estrategias de ventas y/o necesidad del cliente en especial con la unidad de Atención al Cliente, Crédito y Cuentas por Cobrar, Servicios Técnicos, Especialistas de Aplicaciones. 15. Aportar activamente al mantenimiento de la misión y al logro de la visión de la compañía; y ejemplificar con su desempeño y conducta la filosofía de la cultura de eficiencia, los valores de Bionuclear y los principios de un servicio al cliente interno y externo de la más alta calidad. 16. Cumplir de manera cabal y consiste las políticas y procedimientos del departamento y de la empresa según publicados en el presente o sean promulgados en el futuro, incluyendo, pero sin limitarse al Manual del empleado. Deberes y responsabilidades incidentales del puesto 1. Preparar pronósticos de ventas del año fiscal subsiguiente para evaluación final del Gerente de Ventas Especializadas 2. Brindar un servicio de excelencia a todos los clientes. 3. Completar informes de ventas, semanales o con la frecuencia que le sean requeridos. 4. Comunicar al cliente gestión del cobro de facturas vencidas. 5. Asistir a convenciones y exhibiciones, entre otros eventos corporativos dirigidos a mantener relaciones comerciales con los clientes, según le sea requerido. 6. Asistir a eventos de desarrollo profesional, adiestramiento y capacitación. 7. Otras tareas, según sean necesarias. Preparación académica Bachillerato en Biología o campo relacionado. Experiencia profesional Experiencia mínima de dos años en funciones de ventas y/o experiencia mínima de tres años como Histotecnólogo. Otros requisitos · Licencia de conducir vigente · Vehículo de motor en buenas condiciones · Licencia vigente de Histotecnólogo Competencias del trabajo Conocimientos, destrezas, habilidades y aptitudes necesarias para desempeñar el puesto · Excelentes destrezas de comunicación verbal y escrita en inglés y español · Habilidad para relacionarse con personas de todos los niveles jerárquicos · Excelentes destrezas de presentación y habilidad para hablar en público · Conocimiento en ventas – se adquirirán durante el desempeño de sus funciones · Capacidad para evaluar riesgos · Capacidad para tomar decisiones · Habilidad para persuadir y negociar · Capacidad para identificar las necesidades del cliente · Capacidad para manejar y resolver conflictos · Excelentes destrezas de servicio al cliente · Habilidad para trabajar en equipo · Habilidad para trabajar bajo presión · Habilidad para establecer prioridades · Disponibilidad para trabajar días feriados, fines de semana y horarios irregulares (fuera de operaciones regulares) · Habilidad para trabajar varias tareas simultáneamente y cumplir con fechas límites · Habilidad para mantenerse actualizado sobre las últimas tendencias del mercado · Capacidad para dar seguimiento profesionalmente, cumplir tareas y metas logrando los resultados esperados con mínima supervisión · Buen manejo de sus emociones · Disponibilidad para viajar dentro y fuera de Puerto Rico · Amplio dominio de las aplicaciones de Windows (Word, Excel, PowerPoint, Outlook) Cláusula de salvedad La información aquí contenida resume la naturaleza general de las competencias y el grado de complejidad de las funciones establecidas para el personal que desempeña este puesto. Su contenido no debe interpretarse como un inventario exhaustivo de todas las funciones, tareas y responsabilidades del puesto. Otras tareas podrían ser añadidas o las existentes podrían ser modificadas según lo estipule la compañía. Somos un patrono con Igualdad de Oportunidades en el Empleo y tomamos acción afirmativa para reclutar Veteranos(as) Protegidos(as) y Personas con Discapacidad. Patrono con igualdad de oportunidades en el empleo. Todos(as) los(las) solicitantes calificados(as) recibirán consideración para empleo sin distinción de raza, color, religión, sexo, embarazo, orientación sexual, identidad de género, origen nacional, edad, estatus como veterano(a) protegido(a) o discapacidad física o mental. IOE/Acción Afirmativa para Veteranos(as)/Personas con Discapacidad. Read Less

Job DescriptionJob Description

Come join our growing team with a 21st Century Vision! At KaylaTek, we understand that the key to our success is the quality of the people we employ. Our focus is not just on jobs, but on building and enhancing your career through ongoing professional development, training, and high quality of life. Our team members choose KaylaTek for a number of reasons including our competitive compensation and benefit packages, dedication to education, as well as our outstanding service. Our Grow Strong Vision encompasses a place for employees to grow, learn and feel a sense of belonging, not just a place to work.

KaylaTek is seeking a Operations Watch Technician to day shift at Joint Base Andrews, MD who will be responsible for for monitoring the Air Force National Capital Region network and critical services using System Center Operations Manager (SCOM), SolarWinds, and site-specific tools.

JOB SUMMARY: The AFNCR IT Services program provides support services for information systems for Headquarters Air Force (HAF), Air Force District of Washington (AFDW), Office of the Secretary of Defense (OSD), Joint Chiefs of Staff, and other Air Force activities within the AFNCR missions to include the Pentagon, Joint Base Andrews (JBA), Joint Base Anacostia-Bolling (JBAB), and other locations, leased spaces, and alternate sites.

SHIFT: Tuesday - Saturday 1400-2230

CERTIFICATIONS REQUIRED: CompTIA Security+ CE or IAT Level II equivalent

SECURITY CLEARANCE: Currently possess an active Secret clearance

We are seeking a highly attentive and skilled Operations Watch Specialist to join our dedicated team responsible for 24/7 network monitoring and incident management. This role requires a strong understanding of network and server technologies,proficiency with monitoring tools like SolarWinds and SCOM, and the ability to quickly assess and escalate incidents effectively. The ideal candidate possesses excellent communication skills and a keen eye for detail to ensure the smooth operation of our network infrastructure.

PRIMARY RESPONSIBILITIES:

The Operations Watch Technician is a critical role within the Cyber Support Center (CySC), responsible for monitoring the Air Force National Capital Region network and critical services using System Center Operations Manager (SCOM), SolarWinds, and site-specific toolsProactively monitor network health using SolarWinds and SCOM, identifying and analyzing alerts for potential issues.Determine the impact of network events and escalate appropriately, creating Remedy tickets for internal support teams (back shop) or Service Now tickets for enterprise-level incidents.Accurately route and assign tickets to the correct resolution teams, ensuring prompt attention and minimizing service disruptions.Maintain detailed records of network events, actions taken, and communication related to incidents.Collaborate effectively with technical teams and stakeholders to troubleshoot and resolve issues.Contribute to the continuous improvement of monitoring processes and procedures.Stay up-to-date on the latest network technologies and monitoring best practices.

BASIC QUALIFICATIONS:

Minimum / General Experience: 5 - 7 years of previous experience working in an operations centerMinimum Education: A bachelor's degree.
Education and experience requirements may be substituted with:
1. A master's degree and 0 years of experience.
2. No degree with 6 years of intensive and progressive experience demonstrating the required proficiency levels related to task.Active DOD Security Clearance - will be verified by FSO
Current DoD 8570 baseline certification for IAT II (one of the following: GSEC, Security+CE , SCNP and SSCP certifications)Proven experience in network monitoring and incident management.Hands-on experience with System Center Operations Manager (SCOM) monitoring platforms.Hands-on experience with SolarWinds monitoring platforms.Strong understanding of networking concepts including TCP/IP, DHCP, DNS, and routing.Familiarity with server technologies and operating systems (Windows/Linux).Experience with ticketing systems such as Remedy and ServiceNow.Excellent analytical, problem-solving, and troubleshooting skills.Strong written and verbal communication skills with the ability to clearly articulate technical information to both technical and non-technical audiences.Ability to work independently and as part of a team in a fast-paced, 24/7 operational environment.Strong attention to detail and ability to prioritize tasks effectively.Strong technical background and a fundamental understanding of Windows Servers, networking, DHCP, subnetting, other IT disciplinesStrong written and verbal communication skills

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

EQUAL OPPORTUNITY EMPLOYER

KaylaTek is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form (I-9) upon hire. KaylaTek participates in the DHS e-Verify program. KaylaTek also conducts background checks (criminal, education, prior employment and professional certifications/licensing) on all candidates post offer though PROScreening LLC.

The Air Force National Capital Regional (AFNCR) IT Services Contract also requires pre-employment drug testing and annual drug testing for all hires to work on contract with the Air Force. This is at no cost the candidate/employee

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Job DescriptionJob Description

BOOST LLC is a dynamic management consulting firm that offers an array of government-compliant back-office solutions to support our teaming partners within the GovCon space. We are working with our client, Don Selvy Enterprises to find their next highly skilled Senior Program Analyst.

About DSE
DSE is a team of experienced professionals dedicated to engineering, training and program management to enable front-line soldiers, sailors and Marines to fully exploit the tactical capabilities of aviation and maritime platforms. We accomplish this by using the most qualified and talented employees and keeping abreast of every new capability in aviation, maritime technologies and simulation/training technology as it emerges. We are dedicated to providing the best technical counsel, assessing the latest technological trends, and the highest qualifications in the industry. Our core competencies include systems engineering, program and project management, logistics, training systems development, and financial management services. Since our establishment in 1997, we have been providing innovative solutions and support to our warfighters. Our Subject Matter Experts (SMEs) provide experienced-based knowledge in their consultation and strategy tailoring for each acquisition pathway and functional area dealing with weapons systems acquisition programs, maintenance/modernization programs, and sustainment programs to deliver better solutions faster.

We are currently seeking a Senior Program Analyst to support PMA-261 H-53 Heavy Lift Helicopters Program.

Position Summary
Our Senior Program Analyst applies analytic techniques in the evaluation of program/project objectives. Analyzes requirements, status, budget and schedules. Performs management, technical, or business case analyses. Collects, completes, organizes and interprets data relating to H-53 Helicopter Program Systems Engineering. Tracks program/project status and schedules. Applies government-instituted processes for documentation, change control management and data management.

Responsibilities

• Support of engineering staffing tracking and updating on a Fiscal Year (FY) basis.
• Provide direct support for development and/or updates of the Systems Engineering Plan (SEP).
• Develop and implement the Engineering Review Board (ERB) charter. Work with the Systems Engineer to execute ERB.
• Develop Size, Weight, Power and Cooling (SWAP-C) board charter. Work with the Systems Engineer to execute SWAP-C board.
• Manage program funding documentation and Procurement Initiation Documents (PID) in the Common Spend Plan Tool (CSPT).
• Perform funding audits and reviews for the Systems Engineering Integration Team (SEIT).
• Coordinate with In-Service teams on Configuration Management (CM) and Engineering Change Proposals (ECPs).
• Coordinate and execute Systems Engineering Technical Review (SETR) events to include agendas, building of briefs, management of the Integrated Systems Engineering Environment (ISEE) tool, and Request For Action (RFA) tracking and closure.
• Assist engineering team with Business and Financial Management (BFM) processes and actions required to achieve program objectives.
• Coordinate between PMA and external customers for technical planning, execution, and meeting support, including developing briefing materials, responding to data requests, and tracking actions.
• Coordinate, collect, organize, format and complete internal and external briefs.

Required Education

• MA/MS degree

Required Experience
• 10+ years of experience performing the duties described above.
• At least 5 of those years performing management, technical, or business case analyses and collecting, completing, organizing and interpreting data relating to aircraft/weapon/project acquisition and product programs.
• At least 3 years’ experience in a Naval Air Systems Command (NAVAIR) Program Management Air (PMA) office.

Must work onsite 100% of the time at NAVAIR, located Lexington Park, Maryland.

Must possess a Secret security clearance. Due to the sensitivity of customer related requirements, U.S. Citizenship is required.

Starting salary range between $105K - $135K annually.

DSE is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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Job DescriptionJob Description

We are seeking a Vice President, Regional Operations!
Hybrid role, OH

Join our team!

Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to the resources they need. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services – working with local partners to promote healthy people and strong communities. All of our services are intended to be collaborative and personalized for the individual.

The Vice President of Regional Operations provides executive leadership and operational oversight for assigned regions, ensuring high-quality service delivery, strong financial performance, regulatory compliance, and alignment with organizational strategy. This role serves as the primary operational partner to Regional Directors and is accountable for translating strategic priorities into consistent, scalable execution across regions.

The salary range for this position is $128,224.00 to $192,336.00 per year based on experience.

Essential Functions:

Provide strategic leadership and executive oversight to Regional Directors responsible for day-to-day operations and service delivery.Drive operational excellence by ensuring consistent implementation of organizational policies, procedures, and operational standards across regions.Champion of high-quality, person-centered, and compliant service delivery, fostering a culture of accountability and continuous improvement.Identify, assess, and mitigate operational risks by implementing strategies to address access, quality, financial, or performance concerns.Oversee regional financial performance, including revenue, expenses, productivity, and margin targets.Partner with Regional Directors and finance on budget development, forecasting, and financial management.Drive accountability through KPIs, balanced scorecard metrics, and performance benchmarks.Operationalize organizational strategy at the regional level and support service expansion and growth initiatives.Coach, mentor, and develop Regional Directors and senior operational leaders.Ensure compliance with Medicaid, managed care, accreditation, and regulatory requirements.Foster collaboration with centralized departments, including Finance, HR, Quality, IT, and Clinical Services.Represent the organization externally, building strategic partnerships with stakeholders, payers, regulators, and community leaders to advance organizational objectives.Drive innovation and operational transformation, leveraging data analytics, technology, and best practices to enhance service delivery and scalability.Performs other related duties as necessary or assigned.

Minimum Requirements:

Bachelor’s degree in healthcare administration, business, social work, or related field, or commensurate experience required. Master's degree preferred.10 years of progressive leadership experience in healthcare or behavioral health operations.Demonstrated experience overseeing multi-site or regional operations.Strong financial acumen and experience managing large operating budgets.Experience in Medicaid-funded and managed care environments.Demonstrated success in leading large teams and managing complex organizational structures.Familiarity with outcomes measurement, HEDIS-like metrics, and behavioral health quality improvement.

Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package.

Benefits include:

MedicalDentalVisionShort-term DisabilityLong-term Disability401K w/ Employer MatchEmployee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues.

To learn more about our organization: https://ISBH.org/

OUR MISSION
Delivering exceptional care through connection

OUR VALUES
Dignity - We meet people where they are on their journey with respect and hope

Collaboration - We listen to understand and ask how we can best support the people and communities we serve

Wellbeing - We celebrate one another's strengths, and we support one another in being well

Excellence - We demand high-quality care for those we serve, and are a leader in how we care for one another as a team

Innovation - We deeply value a range of perspectives and experiences, knowing it is what inspires us to stretch past where we are and reach towards what we know is possible

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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Job DescriptionJob Description

Under the supervision of the Customer Care Supervisor, the Customer Care Representative serves as telephone point of contact in matters concerning requests for new or additional residential and/or small business landline, cellular or internet service, discontinuance of service, complaints and inquiries concerning service, rates, billing, regulations, and policies. The Representative sells telecommunications products and services on telephone customer contact through diligent sales effort, advising customers of promotions using printout ads/FAQs, when appropriate. The Representative also handles various types of call center routed telephone calls for both CNMI and Guam simultaneously including, but not limited to, customer service inquiries regarding landline, cell phone and internet accounts, preparing 611 repair service reports for customers.

Responsibilities

The Employee will:

Process customer service requests through the service order process. This may include internet, additional services, disconnection of service, changes to services, etc.Answer customer inquiries regarding service offerings, rates, charges, general billing matters, collection matters, toll inquiries, regulations, policies, procedures, complaints and other related matters.Initiate sales effort of products and services to achieve established sales objectives through diligent telephone selling efforts on self-initiated customer contacts, referrals or customer call-ins.Initiate “courtesy calls” to customers for verification, follow-ups, or company initiatives.Use a web-based application for:emails – communicating with other departments and customers regarding customers’ inquiries and/or complaints. online bill inquiries/payments – access company intranet to view customer account for inquiries and use website to process payment with customer check or credit card. customer support tickets – access company website to create support tickets for customers inquiries and /or complaints for record keeping and to be forwarded to other departments for processing, if necessary. Access CostGuard billing system to view CNMI customer accounts to view landline, internet, and circuit for customers. View customer billing, make corrections and adjustments to accounts, view history of accounts, view details of calls, enable and disable features.Access CostGuard Care and Client interface for updates reconnection, suspension, and view customer information. Answer 611 repaird service trouble calls, obtain all necessary details for a complete trouble report, access AS400 computer terminal and complete trouble ticket. Provide follow-up information to customers as necessary.Meet time objectives set by the Public Utilities Commission (PUC) and quality objectives set by management; meet answer time and quality objectives for call center contracted services. Refer customer complaints or emergency calls to appropriate internal or external party.Coordinate and cooperate with other operating and administrative groups as required to accommodate service demands and requirements. Keeping detailed records of such emergencies. Cross-train other staff in various aspects of this position to prepare them to fill in as needed.Perform other related duties or tasks as assigned or required.

Required Qualifications, Capabilities, And Skills

High school graduate or equivalentOne year as a Telephone Operator and customer service-related work.; must be able to type 45 wpm to effectively service customers, particularly during peak periods

Preferred Qualifications, Capabilities, And Skills

Must be a U.S. citizen

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The physical activity of this position includes crouching, standing, reaching, walking, pushing, pulling, lifting, picking, pinching, typing or otherwise, primarily with fingers rather than with whole hand or arm, grasping, feeling, Talking, hearing, repetitive motions – making substantial movements of the wrist, hands, and/or fingers.

The physical requirements of this position involve Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds if force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that of Sedentary work and the worker sits most of the time, the job is rated for light work.

For visual acuity requirements including color, depth perception, and field of vision, the worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines. Using measurement devices; and/or assembly or fabrication of parts as distances close to the eyes.

Working Conditions

The worker is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes. This job operates in mainly in an office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. However, Activities occur both indoors and outdoors so the worker will be subject to both environmental conditions.

About IT&E

Formerly Micronesian Telecommunications Corp, IT&E was a part of Verizon International. CITADEL acquired IT&E in 2005 after successfully navigating the US CIFUS process and the Federal Communications Commission. In 2006, a partnership was established with Sumitomo Corporation, one of Japan’s largest trading houses, which invested in the company as part of its telecommunications push. The company acquired IT&E in Guam, and together, became the largest wireless provider in Micronesia. The entire company was renamed IT&E. IT&E was the first in the region to offer 3G services with the launch of CDMA EVDO in 2009. It soon followed with the launch of 4G LTE in 2011.

We offer a competitive total rewards package which includes a base salary determined by factors such as role, experience, skill set, and location. Additionally, eligible employees may receive discretionary bonuses based on both company performance and individual achievements. Our benefits and programs are designed to meet the needs of our employees and are benchmarked to the market. Detailed information regarding compensation and benefits will be shared during the hiring process.

As an Equal Opportunity/Affirmative Action Employer, we afford equal opportunity to all applicants and employees for hire and promotion without regard to race, color, national origin, gender, age, marital status, religion, veteran status, gender identity, sexual orientation, pregnancy or disability or genetic information. IT&E is a Drug Free Workplace.

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Job DescriptionJob Description

Job Title: Business Process Analyst
Status: Full-time

Department: Business Process Management and Data Analytics
Reports To: Business Process Manager
Location: Guam

Job Summary:

Pacific Federal Management (PFM) is seeking a highly motivated and detail-oriented Business Process Analyst to join the Business Process Management and Data Analytics Department.

As the Business Process Analyst, you will be responsible for conducting process audits and performance assessments to ensure the effectiveness of the new processes and providing training and support to the team members, to ensure that the best practices are followed. Your primary responsibilities will also include data validation, data automation, and report generation for various departments within the company along with streamlining databases, managing dashboards, and creating data visualizations. This position will require close collaboration with the Sr. Data Analyst to ensure accurate and timely data analyses.

Responsibilities:

Conduct a thorough data analysis and process mapping to identify obstacles, inefficiencies and opportunities for improvement.Develop and implement relevant processes and technologies to optimize the organization’s internal operations.Collaborate with cross-functional teams to implement process changes, ensuring smooth transitions and minimal disruption to operations.Communicate with shareholders and stakeholders to ensure alignment on proposed changes.Monitor process audits and evaluate the effectiveness of implemented process changes, gathering feedback and making necessary adjustments.Create process documentation and guidelines, including standard operating procedures and workflow diagrams.Provide training and support to team members on new processes and best practices.

Qualifications

Bachelor’s degree in Data Science, Mathematics, Business Administration, Management or a related field.Familiarity with process mapping and modelling techniques.Proficiency in data analysis tools, such as Excel, SQL, or Python.Data dashboard creation experience a plus.Experience with data visualization tools, such as Tableau, Power BI, or Google Data Studio.Familiarity with database management concepts.Ability to work effectively in a team environment and collaborate with cross-functional teams.Strong analytical skills with the ability to collect, study and interpret complex data.Strong communication and presentation skills to effectively communicate process changes and recommendations to stakeholders at all levels.Self-motivated and eager to learn new technologies and tools

Work Environment

Prolonged periods of sitting at a desk and working on a computer. Must be able to lift 15 pounds at times. .

As per Executive Order 11246 Section 503, & VEVRAA: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Job DescriptionJob Description

Ejecutivos de Ventas

Dealer #1 en Venta de Autos de la marca Mitsubishi busca candidatos para la plaza de Ejecutivo de Ventas. La tarea primordial es la venta de unidades y continuamente prospectar clientes para poder alcanzar las metas establecidas.

Requisitos:

DinámicoAtento al detalleExperiencia previa en venta de autosHabilidad para trabajar con públicoBuen servicio al cliente

Documentación Requerida:

ResuméCertificado de buena conductaFoto 2x2Certificado de saludEvidencia de estudios mínimo 4to año completado (Diploma o transcripción de créditos)Licencia de Conducir de PR vigenteTarjeta de seguro social (NO laminada)/ Certificado de nacimiento/ PasaporteAutorización para depósito directo

Beneficios:

Vacaciones y enfermedadPlan médicoBono de NavidadPago semanal Depósio directoDescuento de empleadoSalario vs comisión

Te invitamos a que seas parte de la familia de Adriel & Nimay Auto. Somos una compañía con igualdad de oportunidad de empleo.

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Job DescriptionJob Description

Ejecutivos de Ventas

Dealer #1 en Venta de Autos de la marca Mitsubishi busca candidatos para la plaza de Ejecutivo de Ventas. La tarea primordial es la venta de unidades y continuamente prospectar clientes para poder alcanzar las metas establecidas.

Requisitos:

DinámicoAtento al detalleExperiencia previa en venta de autosHabilidad para trabajar con públicoBuen servicio al cliente

Documentación Requerida:

ResuméCertificado de buena conductaFoto 2x2Certificado de saludEvidencia de estudios mínimo 4to año completado (Diploma o transcripción de créditos)Licencia de Conducir de PR vigenteTarjeta de seguro social (NO laminada)/ Certificado de nacimiento/ PasaporteAutorización para depósito directo

Beneficios:

Vacaciones y enfermedadPlan médicoBono de NavidadPago semanal Depósio directoDescuento de empleadoSalario vs comisión

Te invitamos a que seas parte de la familia de Adriel & Nimay Auto. Somos una compañía con igualdad de oportunidad de empleo.

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Job DescriptionJob Description

Core Values

It is expected that all of the duties and responsibilities of this position will be performed in a manner that reflects the core values of Thomas More University which include: sense of responsibility toward your fellow human beings, respect for life, adherence to social work ethics, respect for diversity, professionalism, and compassion.

Basic Purpose

The primary purpose of this position is to tell the Thomas More University story. The person in this role is responsible for helping to advance the University’s mission through an integrated public relations and communications strategy. As such, s/he is tasked with the planning, development and implementation of all of Thomas More University’s communications and public relations activities. S/he also writes, edits and manages the production of the University magazine, Moreover. S/he also directs the efforts of all direct reports, collaborates as an engaged member of the Marketing & Communications team, and can assist the strategic and tactical activities of other areas of the University as related to marketing, communications, and branding activities for, first, the Office of the President, Marketing & Communications, Institutional Advancement, then, Admissions, and other departments as time allows.

Core Competencies

Excellent written, oral communications and listening skills.Knowledge of marketing/communications functions including: public and media relations, social media strategies, and advertising /publications. Strong creative, strategic, analytical, organizational and personal skills.Demonstrated success in writing press releases, feature articles, making presentations, and working closely with the media, planning press conferences.Experience overseeing the design and production of print materials and publications.Commitment to working with shared leadership and in cross-functional teams.Computer literacy in Microsoft Office programs, CISION, and Google Analytics.Demonstrated ability to manage multiple projects at a time.Demonstrated strong decision-making skills, self-assurance, and emotional intelligence.

Principle Duties & Responsibilities

Create, implement, and measure the success of an integrated PR and communications strategy to enhance the University’s image and brand position within the marketplace. This includes publications, brochures, web site content, social media content, podcasts, external print materials, and media relations.Assist the AVP for Marketing & Communication regarding marketing and brand strategy; assist with advertising budget and places ads as needed.Serve as a writer and editor of Moreover, the University’s alumni magazine. Work closely with the Executive Director for Communication & Creative Services on art direction and assign all stories. Coordinate the mailing and distribution of the publication. Serve as media spokesperson for the University. Advise and consult with the President of the University as well as the senior leadership team (cabinet) regarding issues that may have public relations ramifications to the University.Assist the President of Thomas More University with the drafting of letters and speeches, as well as video shoots, media presentations, blogs, and web/social media content.Serve on the University’s Crisis Management Team and handle crisis communication duties during a potential emergency situation.Leverage University/student/faculty success and news across media outlets.Approve proofs for signage and other branding projects on the University campus.Write and disseminate press releases.Develop short- and long-term plans and budgets for communications and public relations programs and activities. Track progress of plans and budget expenditures.Ensure that evaluation systems are in place related to these goals and objectives and report progress to the Vice President for Institutional Advancement.Coordinate photo shoots and hire freelance photographers and videographers to capture important events and campus imagery to be used for various marketing materials including: the web site, the University alumni magazine, recruitment materials, development materials, athletic materials, academic materials, etc.Support the management of the University’s website, including creation of a brand strategy as well as content writing, photo and video editing, and general editing to ensure cohesive brand identity and voice.Oversee and manage a budget for the communications team relating to PR, social media, photography, printing, etc.Attend University and external events as needed on behalf of the University

Education, Specialized and/or Technical Knowledge Requirements

Bachelor’s degree in journalism, marketing, public relations, communications, or related field required.

Minimum of 5 years experience in marketing, communications or public relations with increasing responsibilities, including direct management of staff, and demonstrated track record of success.

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Job DescriptionJob Description

Gates Operations Manager

Department: Guest Services

Reports To: Director of Guest Services

Salary: Salaried (Non-Exempt) Full Time Range:$45,000.00 To $50,000.00 Annually

Must work at least 40 hours per week, 52 weeks per year

Position Summary:

This role leads day to day gate operations and the guest entry experience. The ideal candidate enjoys working with people and brings a confident, upbeat, action oriented, customer service mindset.

Year Round Expectations

These responsibilities apply in both seasons.

Uphold Lakeside’s mission and represent its values to guests and employees at all times while on Lakeside groundsLead with safety, professionalism, and calm decision making during busy and high pressure momentsMaintain strong communication with the Director of Guest Services and cross functional partnersBe available to answer employee questions by phone or two way radio as needed, including after-hours support when operations require itMaintain accurate documentation, procedures, and operational records for continuity year to year

In Season Responsibilities

Focus: daily gate operations, staffing, guest transactions, scanning, cash handling, and event entry needs.

Staffing and supervision

Hire and train the Gate Ambassador Lead who covers in the Gates Operations Manager’s absenceWith the Director of Guest Services, hire and schedule Gate Ambassadors for day, evening, and overnight shiftsSupervise, train, and schedule all Shuttle AmbassadorsMonitor and approve timecards in the ADP system in coordination with the Director of Guest Services

Guest entry operations and technology

Train employees to process guest transactions and use required systemsTrain employees on scanner operation and partner with IT on oversight, troubleshooting, and repair supportOversee the scanning committee including meeting dates, agenda, minutes, distribution, and follow up on processes

Tickets, passes, and access control

Negotiate special event ticket requirements and coordinate gate executionManage distribution of contractor passes, review policy annually, and remove amenities when necessaryOversee Google Docs for the Complimentary Ticket List

Cash and deposit accountability

Manage and protect gate change fundsResponsible for daily deposits of all gate proceeds collectedWork with the Accounting Manager to verify deposit accuracyProvide change to gate booths when needed

Guest materials and booth readiness

Ensure ample supply of printed guest materials for Gate AmbassadorsEnsure booths are stocked at the start and end of shifts

Gate properties

Responsible for care and cleaning of Lakeside gate properties

Retreat Season Responsibilities

Focus: planning, system readiness, policy refresh, training prep, and supporting retreat and off season operations.

Operational planning and readiness

Evaluate in season performance and update procedures, checklists, and training materialsRefresh gate policies annually including contractor passes and complimentary ticket processesCoordinate with IT to confirm scanners, devices, and related systems are ready for next season

Committee and process management

Continue oversight of the scanning committee as needed to improve processes, documentation, and accountability

Facility and equipment care

Support care, cleaning, and upkeep of gate properties and operational spacesFlag maintenance needs early so fixes happen before the next peak season

Cross department support

Assist and support Conference and Events, Advancement, IT, Administration, Programming, or other departments as neededComplete special projects as assigned

Qualifications

Education and Experience

High school diploma requiredPrevious management experience beneficialGuest service experience in a retail type environment preferredComfortable working with the public and supervising employees

Language Skills

Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manualsAbility to speak effectively with guests and coworkers

Reasoning Ability

Ability to solve practical problems in situations with limited standardizationAbility to interpret written, oral, diagram, and schedule based instructions

Physical Demands

Regularly required to stand, walk, use hands and fingers, reach, stoop, climb, balanceMust have specific vision, depth perception, and ability to adjust focusMust be able to lift up to 20 poundsReasonable accommodations may be made to enable individuals with disabilities to perform essential functions

Work Environment

Regularly exposed to wet, cold, humid, hot, and very hot conditionsRequired to work outdoorsReasonable accommodations may be made to enable individuals with disabilities to perform essential functions

Lakeside Chautauqua is an equal opportunity employer.

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Job DescriptionJob Description

Descripción del Puesto:

Como Representante de Servicio al Cliente, será responsable de brindar orientación telefónica a clientes y/o asegurados, de acuerdo con sus solicitudes y necesidades, garantizando la resolución en el primer contacto. Desempeñará un papel clave en la experiencia de servicio al ofrecer profesionalismo, cortesía y excelencia.

Deberes Esenciales:

Se comunica con los miembros por teléfono para proporcionar información sobre los servicios de su respectivo plan de seguro de salud.

Ofrece orientación, apoyo y servicios educativos sobre asuntos no clínicos relacionados con las diferentes coberturas y promociones de los planes.

Gestiona las llamadas entrantes y las refiere a los recursos adecuados según las necesidades específicas del miembro.

Documenta y registra las transacciones, incluidos los detalles de las consultas y las acciones tomadas.

Refiere las quejas de clientes no resueltas a un supervisor o a los departamentos designados para una investigación adicional.

Apoya otros proyectos del Centro de Contacto.

Realiza entrevistas telefónicas salientes con los miembros sobre los servicios, niveles de satisfacción y actividades de seguimiento.

Participa en sesiones de capacitación y desarrollo.

Garantiza la confidencialidad y el cumplimiento de todas las regulaciones estatales y federales aplicables a los centros de llamadas de salud, incluyendo HIPAA y las políticas internas para el manejo de información confidencial.

Reporta inmediatamente al supervisor cualquier exposición de Información de Salud Protegida (PHI).

Cumple con las capacitaciones básicas y funcionales, así como con todos los procedimientos establecidos por las agencias reguladoras, los requisitos contractuales y las normas de certificación aplicables (incluyendo, entre otras, URAC).

Requisitos:

Mínimo de un (1) año de experiencia en Servicio al Cliente.

Escuela superior completada y/o créditos universitarios (preferido).

Conocimiento avanzado de aplicaciones informáticas y/o Microsoft Office.

Fuerte orientación al servicio al cliente y compromiso.

Excelentes destrezas de comunicación verbal y escrita.

Rapidez en documentación y navegación por internet.

Disponibilidad para turnos rotativos (incluyendo fines de semana y días feriados), de lunes a domingo de 7:00 a.m. a 7:00 p.m.

¿Cuáles son los beneficios de unirse a nuestro equipo como Representante de Servicios de Salud?

Capacitación en servicio, aspectos regulatorios y cuidado de la salud.

Servicio de Telemedicina 24/7.

Programas gratuitos de salud y bienestar para empleados.

Oportunidades de crecimiento y desarrollo.

Contribución a la salud y el bienestar de la población.

Beneficios de licencias pagadas.

Tipo de Posición: Tiempo completo or Part Time
Lugar de Trabajo: Posición presencial en Guaynabo, PR

EMPLEADOR CON IGUALDAD DE OPORTUNIDADES DE EMPLEO (EEOC)

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Job DescriptionJob Description

Job Description:

As a Customer Service Representative, you will be responsible for providing telephone guidance to clients and/or insured members, according to their requests and needs, ensuring first-contact resolution. You will play a key role in the service experience by offering professionalism, courtesy, and excellence.

Essential Duties:

Communicates with members by phone to provide information about their respective health insurance plan services.

Offers guidance, support, and educational services on non-clinical matters related to the different plan coverages and promotions.

Manages incoming calls and refers them to the appropriate resources based on the member’s specific needs.

Documents and records transactions, including details of inquiries and actions taken.

Refers unresolved customer complaints to a supervisor or designated departments for further investigation.

Supports other Contact Center projects.

Conducts outbound phone interviews with members regarding services, satisfaction levels, and follow-up activities.

Participates in training and development sessions.

Ensures confidentiality and compliance with all applicable state and federal health call center regulations, including HIPAA and internal policies for handling confidential information.

Immediately reports any Protected Health Information (PHI) exposure to the supervisor.

Complies with core and functional trainings, as well as all procedures established by regulatory agencies, contractual requirements, and applicable certification standards (including but not limited to URAC).

Requirements:

Minimum of one (1) year of experience in Customer Service.

Completed high school and/or university credits (preferred).

Advanced knowledge of computer applications and/or Microsoft Office.

Strong customer service orientation and commitment.

Excellent verbal and written communication skills.

Fast documentation and internet navigation skills.

Availability for rotating shifts (including weekends/holidays), Monday to Sunday from 7:00 a.m. to 7:00 p.m.

What are the benefits of joining our team as a Health Services Representative?

Training in service, regulatory aspects, and healthcare.

24/7 Telemedicine service.

Free employee health and wellness programs.

Opportunities for growth and development.

Contributing to the health and well-being of the population.

Paid leave benefits.

Position Type: Full-time or Part Time
Work Location: Hybrid on site in Guaynabo, PR

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER (EEOC)

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Job DescriptionJob Description

AI Signal Research, Inc. (ASRI) is recruiting for the NAWCAD AID effort in Patuxent River, MD.

Education: Master’s degree or a qualifying substitution in an engineering, technical or business discipline. Substitutions - Six (6) years additional relevant work experience or an Associate's degree plus four (4) years additional relevant work experience may be substituted for a Bachelor's degree.

Months/Years of Experience: Of the minimum ten (10) years of experience required, ten (10) years must be in technical management with the U.S. Navy or other DoD programs; three (3) years must be professional experience in Defense and Navy Acquisitions.

Required Qualifications: U.S. Citizen. Must have a DoD security clearance.

Duties: This position acts as overall manager and administrator with respect to contract requirements. The position serves as the primary interface and point of contact with the (COR) on technical program/project and contract administration issues. Plans, directs, or coordinates the operations of the contract. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources. Supervises program/project operation by developing engineering, technical and management procedures and controls, planning and directing project execution, monitoring, and reporting progress. The work requires management or acquisition experience and employment of program/project resources and controls, management of the financial and administrative aspects of the program/project.

Comments: Compliance with health mandates as dictated by the contract may be required as a condition of employment.

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