• T

    Bilingual Customer Service Representative  

    - 00965
    Job DescriptionJob DescriptionJoin Our Team as a Healthcare Services R... Read More
    Job DescriptionJob Description

    Join Our Team as a Healthcare Services Representative!

    Are you passionate about helping others and delivering exceptional service? We are looking for committed professionals to join our team as Customer Service Representatives, playing a key role in the experience of our members and clients.

    In this position, you will be the first point of contact, providing phone support, resolving needs on the first call, and ensuring a professional, empathetic, and efficient service experience.

    Additionally, there are development opportunities to support clients in the United States, allowing you to expand your professional experience in a dynamic and international environment.

    Key Responsibilities

    Handle incoming calls from members and provide clear information about their health plans.Guide and educate members on coverage, benefits, and promotions (non-clinical topics).Document inquiries, actions, and resolutions accurately while ensuring compliance.Escalate unresolved issues or complaints to supervisors or appropriate departments.Participate in outbound interviews, contact center projects, and training programs.Maintain confidentiality and comply with regulations such as HIPAA and internal policies.

    Requirements

    Minimum of 1 year of Customer Service experience.High school diploma required (college credits preferred).Knowledge of computer applications and Microsoft Office.Excellent verbal, written, and reading communication skills.Bilingual (Spanish and English).Strong customer service orientation, empathy, and proactive attitude.Availability to work rotating shifts (Monday through Sunday, including weekends and holidays).

    Benefits

    Specialized training in customer service, regulations, and healthcare topics.24/7 telemedicine service.Free employee health and wellness programs.Opportunities for growth and professional development.Paid leave.Retirement plan.The opportunity to positively impact the well-being of the population.

    Location: On-site in Guaynabo or Mayagüez, Puerto Rico

    Employment Type: Full-time or Part-time | Temporary or Regular (based on available openings)

    We are an Equal Employment Opportunity Employer (EEOC).


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    Representante de Servicio Bilingue  

    - 00965
    Job DescriptionJob Description¡Únete a nuestro equipo como Representan... Read More
    Job DescriptionJob Description¡Únete a nuestro equipo como Representante de Servicios al Cliente!

    ¿Te apasiona ayudar a las personas y brindar un servicio excepcional? Estamos buscando profesionales comprometidos para integrarse a nuestro equipo como Representante de Servicio al Cliente, desempeñando un rol clave en la experiencia de nuestros afiliados y clientes.

    En esta posición serás el primer punto de contacto, ofreciendo orientación telefónica, resolviendo necesidades desde el primer contacto y asegurando una experiencia de servicio profesional, empática y eficiente.

    Además, existen oportunidades de desarrollo para brindar servicios a clientes en Estados Unidos, lo que permite ampliar tu experiencia profesional en un entorno dinámico e internacional.

    Responsabilidades principales

    Atender llamadas de miembros y ofrecer información clara sobre sus planes de salud.

    Orientar y educar a los afiliados sobre coberturas, beneficios y promociones (temas no clínicos).

    Documentar consultas, gestiones y acciones realizadas, garantizando precisión y cumplimiento.

    Canalizar situaciones o quejas no resueltas hacia supervisores o áreas correspondientes.

    Participar en entrevistas salientes, proyectos del Centro de Contacto y programas de capacitación.

    Mantener la confidencialidad de la información y cumplir con regulaciones como HIPAA y políticas internas.

    Requisitos

    Mínimo 1 año de experiencia en Servicio al Cliente.

    Diploma de escuela superior requerido (créditos universitarios preferidos).

    Conocimiento en aplicaciones informáticas y Microsoft Office.

    Excelentes destrezas de comunicación verbal, escrita y leída.

    Bilingüe (español e inglés)

    Alta orientación al servicio, empatía y actitud proactiva.

    Disponibilidad para turnos rotativos (lunes a domingo, incluyendo fines de semana y días feriados).

    Beneficios

    Capacitación especializada en servicio al cliente, regulaciones y temas de salud.

    Servicio de telemedicina 24/7.

    Programas gratuitos de salud y bienestar para empleados.

    Oportunidades de crecimiento y desarrollo profesional.

    Licencias pagadas.

    Plan de retiro.

    La oportunidad de impactar positivamente el bienestar de la población.

    Ubicación: Presencial en Guaynabo o Mayagüez, Puerto Rico

    Tipo de empleo: Tiempo completo o Part Time | Temporero o Regular (según vacantes disponibles)

    Somos un empleador que promueve la igualdad de oportunidades de empleo (EEOC).

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    VENDEDOR SUPLENTE (CON LICENCIA CAT. 8)  

    - 00959
    Job DescriptionJob DescriptionI. Descripción GeneralEl Vendedor Suplen... Read More
    Job DescriptionJob Description

    I. Descripción General

    El Vendedor Suplente es responsable de aprender y desarrollar las habilidades necesarias para desempeñar funciones de venta directa de productos alimenticios, siguiendo los lineamientos y estrategias comerciales de la empresa. Durante el periodo de formación, trabaja bajo supervisión para adquirir conocimientos sobre el portafolio de productos, técnicas de venta, atención al cliente, logística y gestión de cuentas.

    I. Responsabilidades:

    Cubrir vacaciones, enfermedad, ausencias de los vendedores de rutas.Cumplir con los horarios de trabajos establecidos por su supervisor según ruta asignada.Disponible para entregas especiales en cualquier momento según sea requerido.Verificar su mercancía, aceptarla y cargarla en el vehículo asignado cada mañana.Mantenimiento de góndolas, exposiciones secundarias, rotulaciones.Mantener el planograma de cada tienda asignada a la división cuando no tenga ruta asignada.Visitar y venderles la variedad aprobada a todos los clientes asignados en el día de visita, acomodarla en góndola y ponerles fecha y precio a los dulces.Dar segunda visita a los clientes claves de ruta asignada cuando esté trabajando en una ruta y ser responsable de todas las canastas que lleva a la ruta.Alcanzar cuotas establecidas por categoría en su ruta asignada.Hacer diariamente un cuadre o liquidación de sus ventas y entregar el dinero y documentos que forman parte de éste al cajero de la Compañía.Debe entregar completo el dinero del cuadre (no “shortage”)Controlar y mantener el porciento de “stale” entre los parámetros establecidos según el canal al cual este asignado.Recoger toda la mercancía expirada por cinta y fecha de todos los productos de distribución y preparar documento de crédito y traer la misma al cuarto de “stale”.Establecer y mantener contactos con gerentes y encargados de tiendas para facilitar comunicación y agilizar el servicio.Buscar oportunidades de ventas y las prioridades de servicio de la semana, dar buen servicio y tener buenas relaciones con los clientes.Trabajar en equipo con los gerentes de cuentas claves y “merchandisers” para maximizar oportunidades de ventas (“shoppers”, demostraciones, etc.)Informar y recomendar sobre actividades de la competencia, oportunidades de negocio, precios, etc.Mantener vehículo asignado recogido, organizado e informar a flota cualquier desperfecto mecánico o accidente.Reportarse todos los días con el supervisor de turno en la tarde por cualquier necesidad operacional o información que debe recibir.Verificar y asegurar que todo producto en especial o en góndola esté debidamente rotulado.Informar a su supervisor de forma inmediata toda violación de acuerdos de especiales, espacios en góndola, espacios secundarios y productos descontinuados en un cliente.Mantener y aumentar las ventas en todos los clientes.Inspeccionar a diario la unidad asignada y entregar reporte completo semanalmente.Responsable de cumplir con lo establecido en el Manual del Conductor de la empresa.Velar por el cumplimiento de las políticas de manejo de producto en góndola. (cintas)Reporta cualquier situación de inocuidad y calidad de alimentos.

    II. Requisitos:

    Licencia de Conducir Categoría 8Licencia de la ComisiónTener examen médico DOTEscuela Superior o equivalente y un (1) año de experiencia en el área de Ventas.Experiencia manejando equipo pesado de transmisión manual (standard)Experiencia en ventas y distribución de mercancía, preferiblemente de productos alimenticios.Capacidad para levantar, cargar y descargar objetos.Destrezas matemáticas y habilidad para trabajar con cifras numéricas y facturas.Disponibilidad para trabajar fines de semana, días feriados y horario de madrugada.Récord Choferil.


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    Director of IT University Service Center  

    - 00917
    Job DescriptionJob DescriptionAs the Director of the University Servic... Read More
    Job DescriptionJob Description

    As the Director of the University Service Center, you will be responsible for the strategic planning and execution of all call center operations for Northbridge University. This role will be responsible for day-to-day operations, interactions, and escalations and will manage all processes to continuously improve customer experience and implement process changes with a tactical emphasis on Key Performance Indicators (KPIs), people, processes, quality, workforce planning, and systems. As the Director of the University Service Center, success is measured by the organization’s ability to provide high-quality services while meeting Service Level Targets, improving call performance, increasing resource use, and achieving metrics. You will actively contribute to the overall organizational operational targets as well as daily business decisions. This role continually leads and inspires the team to develop and document best practices in performing all duties and responsibilities.

    Responsibilities:

    • Manage budget

    • Manage BPO partners and vendors

    • Be cost-conscious and ensure resources are managed as efficiently as possible while maximizing opportunities to reduce costs without compromising service

    • Achieve and maintain operational performance metrics across the program: service level, CSAT, AHT, interval management, abandonment rate, staffing utilization, hold time, and financial performance

    • Continually drives business improvements by bringing forward actionable insights

    • Maximize program productivity and performance

    • Proactive and efficient communication

    • Manage metrics-based reporting to monitor and manage operational performance and make data-driven decisions

    • Maintain effective organization of responsibility, including efficient recruiting, training, coaching, recognition, workflow patterns, performance standards, delineation of duties and responsibilities, staffing levels, and supervision

    • Responsible for development and performance of the Performance Managers, Training team, and QA team.

    • Strong team collaborator with the ability to delegate and manage projects

    Requirements and skills

    • Expert knowledge of call center metrics, call center operations, and how to drive performance

    • Measurable experience in managing and growing profitable accounts

    • Strong negotiation, interpersonal, written, and oral communications skills

    • Minimum 10 years of Call Center/Contact Center leadership experience

    • Expert in PowerPoint, Excel and Outlook

    • Effective leadership and analytical skills, including working knowledge of financial statement analysis, staffing models, scheduling, and telecom opportunities

    • Experience successfully leading and coaching leadership individuals

    • Desire to motivate and foster a positive and motivating environment

    • Experience with project management and action planning

    Qualifications/Education:

    • Bachelor's Degree in Business Administration, Information Technology, or related areas

    • Minimum of 10 years, up-through-the-ranks call center experience.

    • Demonstrated experience managing multiple outsourced call center vendors.

    • Experience in identifying key success metrics and reporting on success; ability to mitigate issues and suggest improvements.

    • Experience delivering customer-focused service.

    • Experience working in a project-based environment using leading project management practices, including schedule management, status reporting, and communication of project risks and issues.

    • Advanced problem-solving skills: ability to uncover the root of difficult problems and scope solutions based on knowledge of available resources and timelines as well as awareness of vision and strategy.

    • Experience in complex higher education environments, serving academic and administrative functions of a large public university.

    • Strong written and verbal communication skills and can communicate complex technical ideas to a diverse community of colleagues and stakeholders. Can relay technical information to audiences of technical and non-technical stakeholders.

    • Thinks creatively and introduces innovations such as the incorporation of new technologies or processes. Thrives in an ever-changing, fast-paced environment

    Language Skills:

    • Fully bilingual in Spanish and English

    • Effective oral and written communication.

    • Ability to read, analyze, and interpret common technical reports and legal documents.


    "Employer with Equal Employment Opportunity for Women, Minorities, Veterans, and Persons with Disabilities"






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    GERENTE DE OPERACIONES  

    - 00976
    Job DescriptionJob DescriptionUn Gerente de Operaciones "Retail" es el... Read More
    Job DescriptionJob Description

    Un Gerente de Operaciones "Retail" es el profesional responsable de supervisar y optimizar las operaciones de una o varias tiendas al detal, asegurando que se cumplan las metas de ventas, estándares de servicio y eficiencia operativa.

    Responsabilidades principales:

    Supervisar la operación diaria de las tiendas.

    Asegurar el cumplimiento de metas de ventas y rentabilidad.

    Monitorear inventarios, pérdidas y rotación de productos.

    Implementar estrategias de ventas y promociones.

    Evaluar el desempeño de gerentes y personal de tienda.

    Garantizar excelente servicio al cliente.

    Analizar reportes financieros y operacionales.

    Realizar auditorias

    Otras

    Requisitos:

    Bachillerato en Administración de Empresas, Mercadeo, Gerencia o áreas relacionadas o 5 años o más de experiencia como Gerente en ambiente "retail"

    Algunas empresas aceptan experiencia equivalente en retail.

    Estudios graduados (MBA o maestría en gerencia) pueden ser un plus.

    Experiencia

    0–3 años o más de experiencia en "retail" o comercio al detal.

    Experiencia previa como:

    Supervisor de tienda

    Gerente de tienda

    Coordinador de operaciones

    Experiencia manejando equipos de trabajo grandes y múltiples tiendas

    Experiencia trabajando con auditorias

    Conocimientos clave

    Gestión de inventario

    Análisis de ventas y métricas

    Control de costos y presupuestos

    "Visual merchandising"

    Servicio al cliente

    Manejo de sistemas POS y "software" de "retail"

    Habilidades

    Liderazgo y manejo de personal

    Toma de decisiones

    Resolución de problemas

    Comunicación efectiva

    Organización y planificación

    Capacidad para trabajar bajo presión

    Responsabilidades típicas

    Supervisar la operación diaria de las tiendas

    Asegurar el cumplimiento de metas de ventas

    Controlar inventarios y pérdidas

    Implementar estrategias de ventas y promociones

    Capacitar y desarrollar al personal

    Analizar reportes de desempeño y ventas

    Otros requisitos comunes

    Disponibilidad para viajar entre tiendas

    Disponibilidad para trabajar fines de semana y días feriados


    Patrono con Igualdad de Oportunidades en el Empleo y Acción Afirmativa para mujeres, veteranos y trabajadores con discapacidad.


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    GERENTE DE OPERACIONES  

    - 00976
    Job DescriptionJob DescriptionUn Gerente de Operaciones "Retail" es el... Read More
    Job DescriptionJob Description

    Un Gerente de Operaciones "Retail" es el profesional responsable de supervisar y optimizar las operaciones de una o varias tiendas al detal, asegurando que se cumplan las metas de ventas, estándares de servicio y eficiencia operativa.

    Responsabilidades principales:

    Supervisar la operación diaria de las tiendas.

    Asegurar el cumplimiento de metas de ventas y rentabilidad.

    Monitorear inventarios, pérdidas y rotación de productos.

    Implementar estrategias de ventas y promociones.

    Evaluar el desempeño de gerentes y personal de tienda.

    Garantizar excelente servicio al cliente.

    Analizar reportes financieros y operacionales.

    Realizar auditorias

    Otras

    Requisitos:

    Bachillerato en Administración de Empresas, Mercadeo, Gerencia o áreas relacionadas o 5 años o más de experiencia como Gerente en el área de tiendas al detal "retail"

    Experiencia

    0–3 años o más de experiencia en "retail" o comercio al detal.

    Experiencia previa como:

    Supervisor de tienda

    Gerente de tienda

    Coordinador de operaciones

    Experiencia manejando equipos de trabajo grandes y múltiples tiendas

    Experiencia trabajando con auditorias

    Conocimientos clave

    Gestión de inventario

    Análisis de ventas y métricas

    Control de costos y presupuestos

    "Visual merchandising"

    Servicio al cliente

    Manejo de sistemas POS y "software" de "retail"

    Habilidades

    Liderazgo y manejo de personal

    Toma de decisiones

    Resolución de problemas

    Comunicación efectiva

    Organización y planificación

    Capacidad para trabajar bajo presión

    Responsabilidades típicas

    Supervisar la operación diaria de las tiendas

    Asegurar el cumplimiento de metas de ventas

    Controlar inventarios y pérdidas

    Implementar estrategias de ventas y promociones

    Capacitar y desarrollar al personal

    Analizar reportes de desempeño y ventas

    Otros requisitos comunes

    Disponibilidad para viajar entre tiendas

    Disponibilidad para trabajar fines de semana y días feriados


    Patrono con Igualdad de Oportunidades en el Empleo y Acción Afirmativa para mujeres, veteranos y trabajadores con discapacidad.



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    Customer Relations Manager  

    - 20762
    Job DescriptionJob DescriptionGrow, innovate, and generate progress: H... Read More
    Job DescriptionJob DescriptionGrow, innovate, and generate progress: Harness your expertise to solve challenges and celebrate success! 

    JCS Solutions is seeking a Customer Relations Manager to serve as a key liaison between customers, technical teams, and leadership. This role is responsible for managing customer relationships, strengthening partnerships, and ensuring a high-quality customer and user experience through proactive engagement, strategic analysis, and continuous improvement initiatives.

    Job Summary:

    The Customer Relations Manager is responsible for developing and maintaining strong relationships with customers while ensuring their needs, expectations, and mission objectives are consistently met. This role acts as a central point of communication between 844 CG customers and technicians, facilitating effective two‑way communication and timely issue resolution. The position requires a consistent on‑site presence at Joint Base Anacostia‑Bolling (JBAB), where the manager engages with unit leadership to anticipate mission impacts, communicate program capabilities, and strengthen partnerships.

    The Customer Relations Manager supports the User Experience (UX) Manager in delivering strategic UX initiatives and projects, oversees customer experience and quality assurance efforts, and uses customer feedback, surveys, and analytics to drive service improvements. This role leads corrective action efforts, resolves customer complaints, and provides leadership with detailed reporting to enhance overall customer and user satisfaction in a dynamic, mission‑focused environment.


    What you will do:Manage and develop strong relationships with the customers – act as the mediator between 844 CG customers and technicians, facilitating two-way communication.Establish a consistent on-site presence at JBAB, engaging with unit leadership to anticipate mission impacts, communicate program capabilities, and strengthen the partnership between Leidos and the Air Force.Assist the User Experience (UX) Manager in the delivery of UX Strategic Initiatives and/or Projects.Oversee the customer experience to ensure the organization meets customers' expectations and goals.Maintain an ongoing level of engagement with key customers via survey and in-person discussions.Utilize strategic and analytical methods when finding solutions to problems to ensure maximum client satisfaction.Oversee the quality assurance surveys process to determine customer satisfaction and use the findings to improve on areas of complaint.Conduct corrective action requests and provide a timely, sustained resolution through root cause analysis and preventive measures.Understand customer needs and develop plans to address them.Resolve customer complaints quickly and efficiently.Improve Customer/User Experience by gathering feedback and providing detailed reports to leadership and customers.What you will bring:Must possess an active DoD Secret Clearance at time of consideration.
    JCS Solutions (JCS) is a premier technology firm providing innovative solutions and high-quality services in defense, national security, and civilian sectors. JCS offers enterprise-wide solutions including cloud computing, software development, cybersecurity, digital modernization, and management consulting for the federal government. At JCS, we elevate our customers’ mission through the application of technology and professional services. Our commitment to investing in our workforce drives innovation and progress for our clients, employees, and communities.  JCS is both a Great Place to Work and a Washington Post’s Top Places to Work certified company.
     
    Our employees embody our core values, and we are looking for others who do too!Customer Experience: Strive for excellence and delight our clientsInnovation: Embrace creative thinking to enable continual growth and powerful solutionsAccountability: Take ownership of and pride in our actions and service deliveryInspire: Be inspired to be your best self and have fun in the processIntegrity: Do the right thing, the right way, every time!Stewardship: The careful and responsible management of something entrusted to our care.Commitment to non-discrimination: All qualified applicants will receive consideration for employment without regard to any status protected by applicable federal, state, or local laws.

     

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  • E

    Sales Associate  

    - 00617
    Job DescriptionJob DescriptionJoin the Bold Side of Retail!Sales Assoc... Read More
    Job DescriptionJob Description

    Join the Bold Side of Retail!

    Sales Associate - Barceloneta Outlets (on-site)

    Ready to hop into something extraordinary? We're Psycho Bunny - the rebelliously refined clothing brand turning heads with our premium quality, vibrant style, and that unmistakable logo. With over 200 points of sale worldwide (and counting!), we're on a mission to redefine bold standards in retail.

    The Opportunity

    Reporting to the Store Manager, the Sales Associate guarantees a consistently high customer experience within the store utilizing Psycho Bunny’s core values and service standards.


    Your Daily Adventures

    You will assist with the store’s visual directives and maintain standards of housekeeping.You will develop a full understanding of computer systems to ring transactions and perform other functions, such as merchandise transfers and order fulfillment.You will protect store assets and inventory through awareness of loss prevention procedures and will report any violations to a supervisor.You will employ an authentic approach to clienteling and building long-term relationships with customers with a focus on building sales.You will build a highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail.You will assist with all other duties as required by store management.

    Your Toolkit

    We require a minimum of 1 year of retail sales experience.You are naturally competitive and possess an outgoing and fun personality.You demonstrate a passion for providing outstanding customer service.You are able to work a flexible schedule, including nights, weekends and holidays.You have strong communication skills and the ability to foster a customer-focused selling culture.You have the capacity to work collaboratively with all other Psycho Bunny team members to achieve your goal.

    Compensation

    The salary will be determined based on your work location, knowledge, skills, and competencies.

    Why Choose the Psycho Bunny Life?

    Sweet discount on the coolest fitsRoom to grow in a rapidly expanding brandSurrounded by smart and passionate people


    Ready to Set a Bold Standard?

    Apply now to join and show us what makes you uniquely bold!

    Diversity & Inclusion

    Excited by this opportunity? Psycho Bunny is dedicated to growing our diverse and inclusive workforce, so if your past experience doesn't perfectly match the listed requirements we encourage you to apply anyways - you could be a great fit for this or other positions.

    Psycho Bunny is an Equal Employment Opportunity employer committed to building a diverse and equitable workplace, and inclusive environment for all existing and potential employees. Employment decisions are based on candidate qualifications and business need, not race, color, ancestry, place of origin, age, sex (including pregnancy), gender identity or expression, sexual orientation, political belief, religion, creed, marital or family status, medical condition, genetic information, physical or mental disability, military or veteran status, prior criminal conviction or any other protected class in accordance with federal, state or provincial and local laws and ordinances. Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

    We thank all applicants; however, only those selected for an interview will be contacted.

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    Retail Lead Generator  

    - 48059
    Job DescriptionJob DescriptionOverviewPay: $18 - $20 per hour + commis... Read More
    Job DescriptionJob Description

    Overview



    Pay: $18 - $20 per hour + commission incentives ON TOP
    Typical Earnings: $20 – $30 per hour with incentives
    Schedule: Sunday through Thursday, Weekends required
    Location: Fort Gratiot, MI
    Part-time and full-time positions available

    Join Andy's Statewide Heating and Cooling/American Residential Services (ARS), is the nation’s largest provider of residential HVAC, plumbing, and electrical services, with more than 7,000 professionals and over 45 years of experience helping homeowners improve comfort, efficiency, and reliability in their homes.

    We’re hiring Retail Sales Associate to work inside major home improvement retail locations. This is a sales role focused on customer engagement, lead generation, and appointment setting by introducing customers to our home comfort solutions, energy-saving upgrades, and indoor air quality services.

    For questions about the role, you may contact our management team at - 839-246-6884

    What We Offer:

    Weekly pay via direct depositUncapped Commission paid on top of hourly ratePaid trainingCareer path into HVAC Sales Advisor rolesFlexible part-time and full-time schedules

    Full-time employees also receive:

    Insurance available after 31 daysLow-cost medical (as low as $5/week)Dental, vision, HSA/FSA401(k) with company matchPaid time off + holiday payCompany-paid life insurance


    Responsibilities

    As a Retail Sales Associate, you will engage with homeowners while they shop and introduce them to Andy's Statewide heating, cooling, and home comfort solutions. This is a high-energy sales role focused on customer engagement, lead generation, and appointment setting.

    Start friendly, face-to-face conversations with shoppers about home comfort, energy efficiency, and indoor air qualityAct as a Brand Ambassador by educating customers on ARS heating and cooling services and home improvement solutionsGenerate leads and schedule free in-home consultationsEnter customer information and book appointments for ARS specialistsRepresent ARS with a professional and positive in-store presenceSupport in-store promotions alongside retail management and ARS team members

    Qualifications

    What We’re Looking ForOutgoing personality and willingness to speak with shoppersRetail, kiosk, Door-to-Door, or sales experience preferred (not required)Ability to stand and walk during shiftsWeekend and some holiday availabilityReliable transportationClean, professional appearance representing the ARS brandAbility to attend weekly in-office meetingsEmployment is contingent on a background check in accordance with applicable law

    *This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. *Sign-On Bonuses only available for roles that have them advertised; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy.

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  • D

    Secretary II  

    - 93043
    Job DescriptionJob DescriptionJob Summary:DT Professionals is seeking... Read More
    Job DescriptionJob Description

    Job Summary:

    DT Professionals is seeking a Secretary II to join our team in Port Hueneme, CA. . This role provides critical administrative and operational support to division leadership, ensuring efficient day-to-day operations and effective coordination across multiple functions. The ideal candidate is highly organized, detail-oriented, and capable of managing competing priorities in a fast-paced, mission-driven environment.

    Responsibilities:

    Calendar Management: Strategically manages the Division Manager's schedule to optimize productivity and time management. This includes prioritizing appointments, scheduling meetings, and proactively resolving any conflicts that may arise.Meeting Coordination: Responsible for the end-to-end coordination of meetings. This includes preparing and distributing agendas, booking conference rooms, arranging catering, and ensuring all necessary technology and materials are in place for both in-person and virtual meetings.Logistical Support: Provides on-site support for conference room meetings, which includes setting up audiovisual equipment, troubleshooting technical issues, and ensuring a seamless experience for all attendees.Document routing for internal and higher level signatures, including CO/TD.Maintaining the ACIO and D-ACIO calendar, and answering telephone calls on their behalf.Makes travel arrangements and creates orders in DTS for division staff. Including DISS visit requests. Prepares vouchers upon travelers’ return.Places orders for office supplies in PRT and DLA. Tracks orders and provides status to requester.Preparing and scheduling interviews.Assisting division managers with timekeeping by running reports and ensuring accuracy of time, as well as ensuring proper approvals are made.Preparing and sending formal correspondence IAW the Navy Correspondence Manual.Updates the staff directory and seating charts.Provide employment verifications.Assist various branches with a variety of duties, such as processing personnel actions, creating and managing training classes in Waypoints, issuing credit for training, supporting instructors to ensure training runs smoothly, audits and assembles various files.The described tasking requires for the incumbent to perform the duties on-site, however, telework can be considered situationally on a case-by-case basis.

    Minimum Requirements:

    Active DoD Secret Clearance.Experience providing administrative or executive support in a professional office environment.Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Microsoft Teams.Strong calendar management and scheduling experience supporting senior leadership.Experience coordinating meetings, events, and travel arrangements (including DTS or similar systems).Ability to prepare, format, and route official correspondence in accordance with established guidelines (e.g., Navy Correspondence Manual).Excellent organizational skills with a high level of attention to detail and accuracy.Strong written and verbal communication skills.Ability to manage multiple priorities, meet deadlines, and adapt to changing requirements.
    The compensation for this position: $24.45 hourly
     

    More about DT Professional Services:

    We’re looking for driven individuals to contribute to our talented & innovative team! At DT Professional Services, we offer insurance benefits that include medical, dental, and vision coverage, life insurance, long & short-term disability, 401(k) retirement plans (with employer match), tuition & certificate reimbursement, along with paid time off (vacation/sick/holidays). We are happy to to offer growth opportunities for you to grow in your career - your success is our success!

    DT Professional Services is a HUBZone certified Small Business; highly experienced in building award-winning custom software solutions. Established in 2013, we bring over a decade of experience delivering technology services and solutions that specialize in web & custom application development, project & program management, mobile & cloud computing services.

    Our Mission is to provide cutting-edge, customer-oriented technology solutions that maximize value, drive engagement, and empower your business. We do this by employing talented & driven individuals who share the same goals and excitement for the work we do. DT Professional Services believes in fostering collaboration, career growth and building lasting relationships with our employees. 

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    Sr Associate EH&S  

    - 00777
    Job DescriptionJob DescriptionDescription: Provide technical expertise... Read More
    Job DescriptionJob Description

    Description:

     

    Provide technical expertise for the management of Environmental Health & Safety programs. Under minimal supervision, perform EH&S duties for program design, development, and implementation. Be recognized as a technical EH&S specialist within. Independently take actions with impact in area of responsibility and programs.

     

    Functions:

    Regulations. Ensure compliance with EH&S federal, state, and local regulations. Evaluate existing and new regulations. impact upon operations. Develops new programs and implement changes, as necessary. Agencies. Interface with EH&S regulatory agencies. Be recognized as a program liaison to external agencies. Prepare for and conduct inspections with agency representatives present. Prepare reports, responses to inquiries and conduct monitoring. Support Operations. Design, develop and implement EH&S programs. Maintain & continuously improve EH&S programs to support operations for day-to-day operations. Assess EH&S practices to manage long term liability for planning, acquisitions, etc. Training & Procedures. Design, develop and implement training programs for staff. Implement & document procedures/policies for operations. Projects. Determine impact of new operations/processes/capital projects upon the EH&S programs. Developing program changes necessary to support business objectives. Analyse existing and future processes to identify cost-effective solutions to reduce EH&S impacts. Internal Auditing. Design and implement programs for conducting periodic audits/inspections of  operations. Ensures corrective actions are implemented, as necessary. Supervision. May be responsible for supervising technical support staff. retains the discretion to add or change the duties of the position at any time.

     

    Education/Licenses: master’s degree or bachelor’s degree & 2 years of directly related experience associate’s degree & 6 years of directly related experience or High school diploma / GED & 8 years of directly related experience.

     

    COMPETENCIES/SKILLS: Must be proficient in Microsoft Office and other computer software systems. Must have good technical & business writing skills and good communication and team skills. Advancement requires increased independent actions, responsibilities, program development, and project management

     

    What attributes (i.e. - preferred qualifications) would make this candidate stand out?              

    Knowledge and experience in: Process Safety, Pre-Start Up Safety Reviews, Process Safety Management (PSM), High Risk Processes, Hazardous/Compressed Gases, Combustible Dust, Risk Assessments,

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    Job DescriptionJob DescriptionTGG is seeking experienced Communication... Read More
    Job DescriptionJob Description

    TGG is seeking experienced Communications Systems Specialists to join our Exercise and Training Events Support team. This role requires extensive experience in operating audio, video, video teleconferencing, and data communications systems/equipment.

    Responsibilities:

    Operate and maintain various communications systems including VOIP, DRSN, audio recorders, Enhanced Communications Console (ECC), AMX Video Display units, PLANAR Video Wall, Digital Integrated Communications Electronic System (DICES) thin client audio controller, Distributive Continuity Integrated Network-TS (GOLD), JWICS, and VOIP terminals.Support exercise and training events by ensuring seamless communication and data transmission.Troubleshoot and resolve any issues with communications systems to maintain operational integrity.

    Qualifications:

    Note: For this position, the government is looking for experts in the day-to-day operations of the communications systems indicated. They are not looking for experience in the trouble shooting, maintenance repair of the systems. Please ensure that experience is reflected in the resume you submit.

    Experience:Minimum 2-4 years of experience with one or more of the specified systems and equipment types.And at least 7+ years of experience in communications systems operations.At least 3 years of experience supporting USSTRATCOM Command Center (GOC), ABNCP, NAOC, or other National/MAJCOM level operations centers.

    Desired Qualifications:

    Security+ certification or the ability to obtain the certification within 3 months of the start date at the contractor's expense.

    Security Requirements:

    Top Secret clearance (within a 6-year scope) with current SCI and NC2 eligibility.

    Join TGG and bring your expertise in communications systems to support critical national and major command level operations.

    **The Garrett Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.



    Job Posted by ApplicantPro
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    Program Manager  

    - 93042
    Job DescriptionJob DescriptionTITLE: Program ManagerLOCATION: Point Mu... Read More
    Job DescriptionJob Description

    TITLE: Program Manager

    LOCATION: Point Mugu AFB, CA, US; Savannah, GA, US

    CLEARANCE REQUIRED: Active DoD Secret Clearance

    EMPLOYMENT TYPE: Full-time, On-site

    TRAVEL: Up to 30%

    POSITION SUMMARY

    Modern Government Solutions (MGS) is seeking a Program Manager to lead day-to-day execution of Blue Water Instrumentation (BWI) efforts at Point Mugu Sea Range. In this role, you will translate leadership intent into coordinated, executable actions across engineering, logistics, IT, and support teams, ensuring delivery aligns with mission requirements, timelines, and operational priorities. You'll own execution across a dynamic RDT&E environment-synchronizing teams, managing schedules, mitigating risk, and maintaining visibility into program performance. Working closely with leadership and stakeholders, you will drive alignment across resources, activities, and objectives while supporting test events, prototyping efforts, and field operations. This role ensures disciplined, adaptable execution in a fast-paced environment and is ideal for a program leader who takes ownership of delivering operational outcomes.

    RESPONSIBILITIES (not limited to):

    Lead day-to-day program execution, translating leadership guidance into actionable plans while managing integrated activities, schedules, dependencies, and deliverables.Synchronize cross-functional efforts to support test events, prototyping activities, and field operations in dynamic RDT&E environments.Monitor program performance and provide status updates, reports, and briefings to leadership, ensuring visibility into execution and priorities.Identify and mitigate execution risks, including resource constraints, scheduling conflicts, and operational challenges.Coordinate with business operations leadership on financial alignment, resourcing, and program priorities.Ensure adherence to company processes, PMO standards, and quality requirements.Support resource planning, aligning personnel, equipment, and infrastructure with mission needs.Facilitate communication and coordination across internal teams, government stakeholders, and external partners.Lead after-action reviews (AARs) and drive continuous improvement of program execution processes.Provide coordination and oversight across program personnel, with potential for direct supervisory responsibility depending on program structure.Operate across office and operational environments, directly supporting test events and field activities, including up to 30% travel to meet program and mission requirements.

    REQUIRED SKILLS AND QUALIFICATIONS

    Must possess an active Department of Defense (DoD) Secret security clearance.Bachelor's degree in Business, Engineering, Operations, or related field (or equivalent experience).5-8 years of experience in program management, operations, or project execution within DoD or government contracting environments.Proven experience leading execution of complex, multi-disciplinary programs in dynamic, fast-paced environments.Strong understanding of program execution, scheduling, and coordination, with experience developing and managing program schedules, timelines, and deliverables.Demonstrated ability to drive cross-functional alignment across engineering, logistics, IT, and support teams.Experience identifying, managing, and mitigating execution risks, including resource constraints, scheduling conflicts, and operational challenges.Strong leadership, organizational, and problem-solving skills, with the ability to maintain execution discipline while adapting to changing priorities.Excellent communication skills, with the ability to provide clear status, reporting, and briefings to leadership and stakeholders.

    PREFERRED SKILLS AND QUALIFICATIONS

    Experience supporting DoD test ranges, RDT&E programs, maritime operations, or similarly complex operational environments.Familiarity with test and evaluation (T&E) environments, field operations, and execution of test events in dynamic settings.Proven experience coordinating cross-functional teams, including engineering, logistics, and operational personnel.Knowledge of IDIQ contracts, task order execution, and program delivery within government contracting environments.Familiarity with PMO frameworks, program management tools, and execution processes used to track performance and delivery.PMP certification or equivalent program management credential.Prior military or defense contractor experience supporting mission-driven programs and operational execution.

    *Applicants selected will be United States citizens and may be subject to a government security investigation for access to classified information.*

    ABOUT US

    At MGS, we believe a people-first culture corresponds to organizational success through a commitment to excellence, integrity, inclusion, and an attitude that welcomes challenges meets demands, sustains growth, and drives innovation. We provide expert mission-first technical and programmatic services and solutions for the US intelligence community, the US Department of Defense, and other governmental agencies. We create people-first organizational cultures where employees feel needed in the system, not a system that needs employees. We provide you with long-term career opportunities centrally focused on our core value system: inclusion, integrity, and a commitment to excellence.

    MGS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.

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    Program Operations Analyst  

    - 93042
    Job DescriptionJob DescriptionTITLE: Program Operations AnalystLOCATIO... Read More
    Job DescriptionJob Description

    TITLE: Program Operations Analyst

    LOCATION: Point Mugu AFB, CA, US

    CLEARANCE REQUIRED: Active DoD Secret Clearance

    EMPLOYMENT TYPE: Full-time, On-site

    TRAVEL: Up to 30%

    POSITION SUMMARY

    Modern Government Solutions (MGS) is seeking a Program Operations Analyst to support Blue Water Instrumentation (BWI) efforts at Point Mugu Sea Range, providing critical visibility into program execution, financial performance, and overall alignment across multiple lines of effort. In this role, you will help ensure program data, reporting, and tracking are accurate, organized, and actionable, enabling leadership to make informed decisions in a fast-paced, mission-driven environment. You'll support financial tracking, dashboards, and reporting while maintaining alignment with schedules, tasking, and execution priorities. Working closely with program leadership, analysts, and technical teams, you will contribute to briefings, communications products, and ongoing program coordination. This role helps keep the program running smoothly by maintaining visibility, organization, and accountability across activities, offering a strong entry point into program operations and financial management in a mission-driven DoD environment.

    RESPONSIBILITIES (not limited to):

    Support development and maintenance of program status reports, dashboards, and trackers to ensure accurate visibility of execution, milestones, and deliverables.Assist with financial tracking, including data collection, cost inputs, budget tracking, forecasting support, and variance analysis.Maintain alignment between program activities and the Integrated Master Schedule (IMS), tracking action items, taskers, and decision logs across the program.Support preparation of briefings, Battle Update Briefs, and communication products in coordination with program leadership and communications teams.Maintain organized program documentation, reports, and deliverables while supporting after-action reviews (AARs) and capturing key outcomes.Identify gaps, inconsistencies, and risks in program reporting and tracking, providing analytical support to improve visibility and execution.Provide general analytical and coordination support to program leadership in a fast-paced, multi-line-of-effort environment.Operate across office and collaborative program environments, engaging with cross-functional teams and traveling up to 30% to support program execution and mission requirements.

    REQUIRED SKILLS AND QUALIFICATIONS

    Must possess an active Department of Defense (DoD) Secret security clearance.Bachelor's degree in Business, Finance, Operations, or related field (or equivalent experience)2-4 years of experience in program support, analysis, operations coordination, or program financial support.Experience supporting program tracking, reporting, dashboards, or execution visibility efforts.Experience supporting financial tracking, budget inputs, or reporting in a program or project environment.Strong proficiency in Microsoft Excel, PowerPoint, and Office Suite for data analysis, reporting, and brief development.Strong organizational skills and attention to detail, with the ability to manage multiple tasks, priorities, and deadlines.Ability to operate in a fast-paced, multi-line-of-effort environment and adapt to changing priorities.Strong communication skills and ability to coordinate across cross-functional teams, including leadership, analysts, and technical personnel.

    PREFERRED SKILLS AND QUALIFICATIONS

    Experience supporting DoD programs, RDT&E efforts, or government contracting environments in fast-paced, mission-driven settings.Familiarity with program management tools, tracking systems, and processes used to maintain execution visibility and coordination.Exposure to financial tracking, budget inputs, or reporting processes within a program or project environment.Experience supporting development of briefings, presentations, or executive-level communication products.Prior military or defense contractor experience supporting cross-functional teams and program execution.

    *Applicants selected will be United States citizens and may be subject to a government security investigation for access to classified information.*

    ABOUT US

    At MGS, we believe a people-first culture corresponds to organizational success through a commitment to excellence, integrity, inclusion, and an attitude that welcomes challenges meets demands, sustains growth, and drives innovation. We provide expert mission-first technical and programmatic services and solutions for the US intelligence community, the US Department of Defense, and other governmental agencies. We create people-first organizational cultures where employees feel needed in the system, not a system that needs employees. We provide you with long-term career opportunities centrally focused on our core value system: inclusion, integrity, and a commitment to excellence.

    MGS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.

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    Job DescriptionJob DescriptionTITLE: Senior Knowledge Management & UI/... Read More
    Job DescriptionJob Description

    TITLE: Senior Knowledge Management & UI/UX Engineer

    LOCATION: Point Mugu AFB, CA, US

    CLEARANCE REQUIRED: Active DoD Secret Clearance

    EMPLOYMENT TYPE: Full-time

    TRAVEL: Up to 20%


    POSITION SUMMARY

    Modern Government Solutions LLC (MGS) is seeking a Senior Knowledge Management & UI/UX Engineer to support Blue Water Instrumentation (BWI) RDT&E efforts at the Point Mugu Sea Range. This role is responsible for designing, building, and sustaining knowledge management systems, collaboration platforms, and user-facing applications within secure DoD environments, including MS365 GCC High and Azure Government. The position bridges the gap between complex backend systems and end users by delivering intuitive, accessible, and mission-aligned interfaces for data, analytics, and operational workflows. The Senior KM & UI/UX Engineer plays a critical role in enabling data-driven decision-making and scalable operations by structuring information, enhancing user experience, and integrating modern tools such as Power Platform and AI-enabled knowledge solutions.


    RESPONSIBILITIES (not limited to):

    Design and implement knowledge management architecture, including site structures, metadata, taxonomies, and governance models within secure collaboration environments.Develop and maintain user-facing applications using SharePoint Framework (SPFx), Power Apps, and modern web technologies. Build dashboards, data visualizations, and operational interfaces using Power BI and custom front-end solutions. Implement AI-enhanced knowledge capabilities, including intelligent search, automated classification, and conversational interfaces. Conduct user research, task analysis, and usability testing to inform interface design and improve user experience. Design and implement business process automation solutions using Power Apps and Power Automate. Develop and maintain design systems, UI standards, and reusable component libraries to ensure consistency across applications. Ensure all interfaces meet accessibility standards, including Section 508 and WCAG 2.1 AA compliance. Create training materials, user guides, and knowledge delivery tools to support operational and RDT&E activities. Implement document management workflows, including version control, approval processes, and records management. Integrate knowledge management and UI solutions with data sources, analytics platforms, and operational systems. Develop and maintain documentation including wireframes, prototypes, user flows, and design specifications. Ensure compliance with CMMC, RMF, and cybersecurity requirements in all KM and UI/UX solutions. Collaborate with engineers, analysts, and program staff to align solutions with mission needs and workflows. Stay current on emerging capabilities within MS365 GCC High, Power Platform, and Government cloud environments. Provide technical guidance and mentorship to junior team members as needed. Work in a combination of office and laboratory environments. Provide hands-on support to users and operational systems. Support extended hours or mission requirements during test events and operational activities.

    REQUIRED SKILLS AND QUALIFICATIONS

    Must possess an active Department of Defense (DoD) Secret security clearance. Bachelor's degree in Information Science, Human-Computer Interaction, Computer Science, UX Design, Knowledge Management, or related field (or equivalent experience). 8+ years of experience in knowledge management, UI/UX design, or front-end development, including experience in DoD or Federal environments. Experience designing and building solutions within Microsoft 365 GCC High, including SharePoint Online, Power Apps, Power Automate, and Power BI. Proficiency in modern front-end development technologies, including React, TypeScript/JavaScript, HTML, and CSS. Strong UI/UX design skills, including wireframing, prototyping, user research, and usability testing. Experience with information architecture, including taxonomy design, metadata structures, and enterprise search configuration. Working knowledge of Power Platform governance, data protection policies, and environment management. Understanding of CUI and controlled data handling requirements within secure collaboration environments. Experience designing data visualization solutions and user-facing analytics dashboards. Familiarity with cybersecurity frameworks such as CMMC and NIST standards as applied to enterprise platforms. Knowledge of accessibility standards, including Section 508 and WCAG compliance. Strong communication skills and ability to collaborate with technical and non-technical stakeholders.

    PREFERRED SKILLS AND QUALIFICATIONS

    Experience implementing AI-enhanced knowledge management solutions within secure environments. Experience with Azure AI Search or similar enterprise search platforms. Familiarity with DoD or SOF user environments and mission workflows. Experience building progressive web applications or solutions for constrained environments. Knowledge of NMCI, FlankSpeed, or other DoD collaboration environments. Experience integrating applications using APIs such as Microsoft Graph. Familiarity with test and evaluation data environments or range systems. Experience supporting change management and technology adoption in DoD organizations. Portfolio demonstrating UI/UX design and front-end development work. Relevant certifications in Microsoft 365, Power Platform, cloud, or UX design.

    *Applicants selected will be United States citizens and may be subject to a government security investigation for access to classified information.*


    ABOUT US

    At MGS, we believe a people-first culture corresponds to organizational success through a commitment to excellence, integrity, inclusion, and an attitude that welcomes challenges meets demands, sustains growth, and drives innovation. We provide expert mission-first technical and programmatic services and solutions for the US intelligence community, the US Department of Defense, and other governmental agencies. We create people-first organizational cultures where employees feel needed in the system, not a system that needs employees. We provide you with long-term career opportunities centrally focused on our core value system: inclusion, integrity, and a commitment to excellence.

    MGS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.

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    Senior Business Analyst  

    - 93042
    Job DescriptionJob DescriptionTITLE: Senior Business AnalystLOCATION:... Read More
    Job DescriptionJob Description

    TITLE: Senior Business Analyst

    LOCATION: Point Mugu AFB, CA, US

    CLEARANCE REQUIRED: Active DoD Secret Clearance

    EMPLOYMENT TYPE: Full-time, On-site

    TRAVEL: Up to 20%

    POSITION SUMMARY

    Modern Government Solutions (MGS) is seeking a Senior Program Financial Analyst to support the financial execution of Blue Water Instrumentation (BWI) efforts at Point Mugu Sea Range. In this role, you will provide critical visibility into program financial performance, ensuring budgets, forecasts, and costs remain aligned with execution timelines, milestones, and mission priorities. You'll work across a dynamic RDT&E environment, supporting cost tracking, variance analysis, and reporting while enabling leadership to make informed, data-driven decisions. Partnering closely with program leadership, logistics, procurement, and technical teams, you will help ensure financial discipline, transparency, and accountability across all program activities. This role connects financial data to program execution, supporting both daily operations and long-term planning while directly influencing program performance.

    RESPONSIBILITIES (not limited to):

    Support development and execution of program financial plans, including budgeting, forecasting, and cost projections.Track and manage program costs, aligning expenditures with funding profiles, execution timelines, and Integrated Master Schedule (IMS) milestones.Perform variance analysis and burn rate assessments, providing insight into differences between planned and actual costs to support decision-making.Develop and maintain financial reports, including monthly cost, schedule, performance data, and required contract deliverables (e.g., CDRL A001).Track and report Other Direct Costs (ODCs), ensuring proper documentation and alignment with R&D activities and milestones.Support invoicing and financial reconciliation processes, ensuring accuracy and compliance with contract requirements.Maintain financial documentation to support audits, reviews, and compliance requirements.Coordinate with program leadership, logistics, procurement, and technical teams to ensure financial visibility across all activities.Identify financial risks and provide recommendations to support cost control, efficiency, and program performance.Support pricing inputs, proposal development, and program growth initiatives as required.Operate across office and program coordination environments, engaging with cross-functional teams and supporting program reviews, reporting cycles, and operational activities, including up to 20% travel.

    REQUIRED SKILLS AND QUALIFICATIONS

    Must possess an active Department of Defense (DoD) Secret security clearance.Bachelor's degree in Finance, Business, Accounting, or related field.5-8 years of experience in program financial management, business analysis, or government contracting environments.Proven experience developing and managing program financials, including budgeting, forecasting, cost tracking, and financial reporting.Strong understanding of program financial reporting, variance analysis, and cost performance metrics.Experience supporting financial execution in dynamic, fast-paced program environments, with the ability to align financial data to schedules, milestones, and deliverables.Demonstrated ability to analyze financial data and provide actionable insights to support program decision-making and performance.Proficiency with financial systems and tools (e.g., Unanet, Excel, or similar platforms) for tracking, reporting, and analysis.Experience coordinating with cross-functional teams, including program leadership, logistics, procurement, and technical personnel.Strong analytical, organizational, and problem-solving skills, with the ability to manage multiple priorities and deadlines.Excellent communication skills, with the ability to translate complex financial data into clear, actionable insights for stakeholders.

    PREFERRED SKILLS AND QUALIFICATIONS

    Experience supporting DoD programs, RDT&E efforts, or test and evaluation (T&E) environments in dynamic, mission-driven settings.Familiarity with government contracting structures, including IDIQ contracts, task orders, and cost-type contracts, with an understanding of how they impact program financial execution.Knowledge of FAR/DFARS cost principles and their application to program financial management and compliance.Experience tracking and managing contract-specific cost elements, including Other Direct Costs (ODCs), within complex program environments.Familiarity with Integrated Master Schedules (IMS) and program performance metrics, with the ability to align financial data to execution timelines and milestones.Experience supporting audit readiness, financial reviews, and compliance reporting within government or regulated environments.Prior military or defense contractor experience supporting cross-functional teams and mission-driven program execution.

    *Applicants selected will be United States citizens and may be subject to a government security investigation for access to classified information.*

    ABOUT US

    At MGS, we believe a people-first culture corresponds to organizational success through a commitment to excellence, integrity, inclusion, and an attitude that welcomes challenges meets demands, sustains growth, and drives innovation. We provide expert mission-first technical and programmatic services and solutions for the US intelligence community, the US Department of Defense, and other governmental agencies. We create people-first organizational cultures where employees feel needed in the system, not a system that needs employees. We provide you with long-term career opportunities centrally focused on our core value system: inclusion, integrity, and a commitment to excellence.

    MGS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.

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    Operations Integration Lead  

    - 93042
    Job DescriptionJob DescriptionTITLE: Operations Integration LeadLOCATI... Read More
    Job DescriptionJob Description

    TITLE: Operations Integration Lead

    LOCATION: Point Mugu AFB, CA, US

    CLEARANCE REQUIRED: Active DoD Secret Clearance

    EMPLOYMENT TYPE: Full-time, On-site

    TRAVEL: Up to 30%

    POSITION SUMMARY

    Modern Government Solutions (MGS) is seeking an Operations Integration Lead to drive execution and synchronization for a high-visibility program supporting Blue Water Instrumentation efforts at Point Mugu Sea Range. In this role, you'll serve as the central integrator across operations, engineering, logistics, and leadership, ensuring priorities are aligned, communication is clear, and execution stays on track in a fast-paced environment.

    This position is critical to maintaining alignment and mission success across the program. It is designed for a seasoned operator who can bring structure to complexity, establish battle rhythm, and maintain operational tempo. Ideal candidates include former SOF operators, senior enlisted leaders, or officers with experience driving operations and synchronization at the team, squadron, or task force level.

    RESPONSIBILITIES (not limited to):

    Establish and maintain program battle rhythm, leading daily/weekly synchronization, execution updates, and Battle Update Briefs to ensure alignment, visibility, and clear communication of priorities, status, and risk.Serve as the central integrator across operations, engineering, logistics, and personnel-translating leadership intent into actionable guidance and maintaining visibility across all lines of effort.Identify gaps in coordination or execution and implement corrective actions to keep operations on track.Drive accountability and operational tempo across the team, ensuring follow-through on tasking and commitments.Support the Program Manager in synchronizing efforts and maintaining overall program alignment.Embed MGS culture, standards, and expectations into daily operations, including onboarding and integration of personnel.Lead AARs and continuous improvement efforts to enhance performance and operational effectiveness.Advise leadership on execution, team dynamics, and overall mission effectiveness.Lead through influence across cross-functional teams, serving as a central hub for coordination and communication in both office and operational environments.Travel up to 30% as required to support program execution and coordination across locations.

    REQUIRED SKILLS AND QUALIFICATIONS

    Must possess an active Department of Defense (DoD) Secret security clearance. Bachelor's degree or equivalent experience in Operations, Leadership, or related field.8+ years of experience in operational environments requiring high levels of coordination and execution.Prior experience in Special Operations, JSOC, Special Mission Units, or similar organizations (or equivalent high-performance operational environment).Demonstrated ability to lead synchronization efforts and manage operational tempo.Experience conducting or supporting battle rhythm processes, update briefs, or operational planning cycles.Strong leadership presence and ability to influence across teams without direct authority.Exceptional organizational, communication, and problem-solving skills.Ability to operate independently in a dynamic, mission-driven environment.

    PREFERRED SKILLS AND QUALIFICATIONS

    Experience supporting DoD test ranges, RDT&E programs, or similarly complex operational environments.Background in program integration, operations coordination, or mission planning across multiple lines of effort.Experience operating in joint, interagency, or cross-functional environments requiring high levels of synchronization.Proven ability to bring structure and discipline to dynamic or evolving programs.Experience embedding organizational culture, standards, and expectations within teams.Prior experience in government contracting or hybrid military-civilian environments.

    *Applicants selected will be United States citizens and may be subject to a government security investigation for access to classified information.*

    ABOUT US

    At MGS, we believe a people-first culture corresponds to organizational success through a commitment to excellence, integrity, inclusion, and an attitude that welcomes challenges meets demands, sustains growth, and drives innovation. We provide expert mission-first technical and programmatic services and solutions for the US intelligence community, the US Department of Defense, and other governmental agencies. We create people-first organizational cultures where employees feel needed in the system, not a system that needs employees. We provide you with long-term career opportunities centrally focused on our core value system: inclusion, integrity, and a commitment to excellence.

    MGS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.

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    Account Manager  

    - 00983
    Job DescriptionJob DescriptionAccount Manager Route: Bayamon - Arecibo... Read More
    Job DescriptionJob Description

    Account Manager

    Route: Bayamon - Arecibo

    Who are we?

    For more than 26 years, CorePlus has provided Puerto Rico with anatomical pathology laboratory services and clinical analysis with innovation and precision. Our commitment is, to be a leader in the transformation of pathology to the digital world.

    In 2020 we deployed our digital pathology platform, being the first organization in Puerto Rico to make the transformation. Known worldwide for operationalizing the use of Artificial Intelligence (AI) in the diagnosis of prostate and breast cancer, CorePlus stands out for being avant-garde.

    If innovation and compassion appeal to you, we invite you to join our mission and become part of our family; we offer excellent benefits including health plan, dental, vision, 401k, paid vacation, and life insurance.

    The Position

    The Account Manager plays a crucial role in building and maintaining strong relationships with clients. They serve as the primary point of contact, ensuring client satisfaction, and driving business growth. The Account Manager is responsible for understanding client needs, managing projects, and providing exceptional customer service. They collaborate closely with cross-functional teams to achieve client goals and contribute to the overall success of the organization.

    Responsibilities

    Actively seek out and identify potential clients within your assigned territory.Build and maintain strong relationships with clients, acting as their main point of contact.Utilize various channels (cold calling, networking, referrals) to generate leads and expand the client base.Engage in contract negotiations with prospective clients.Determine pricing schedules for quotes, promotions, and other sales-related activities.Regularly prepare and submit weekly and monthly reports on sales activities, leads, and conversions.Analyze data to track progress and identify areas for improvement.Conduct sales presentations to prospective clients.Clearly communicate the benefits of CorePlus Laboratory’s products and services.Establish and develop strong business relationships with clients.Provide excellent customer service and address inquiries or concerns promptly.Address customer problems and complaints promptly to maximize satisfaction.Collaborate with other departments to ensure smooth operations and client satisfaction.Analyze the territory or market potential.Track sales performance, competitive activities, and potential for new products and services.Coordinate sales efforts with other team members and relevant departments as necessary.Stay informed about CorePlus Laboratory’s products, services, and industry trends.Conduct regular account reviews and performance analysis to identify areas for improvement.Prepare and deliver reports, presentations, and proposals to clients.Stay updated on industry trends, market conditions, and competitor activities.Participate actively in industry conferences, conventions, and relevant events to represent CorePlus Laboratory and stay informed about industry trends.

    Requirements and Skills

    Bachelor's degree in business, marketing, or a related field (or equivalent work experience).Proven experience in account management, customer relationship management, or a similar role.Strong understanding of sales principles and practices.Excellent interpersonal and communication skills, both written and verbal.Ability to build and maintain strong relationships with clients and internal teams.Exceptional problem-solving and decision-making abilities.Strong organizational and time management skills with the ability to prioritize and multitask effectively.Proficiency in CRM software and other relevant tools.Knowledge of the industry or market in which the organization operates.Results-oriented mindset with a focus on achieving targets and driving business growth.Ability to work independently and collaboratively in a fast-paced, dynamic environment.

    Working Conditions/ Physical Activity:

    The employee often must stand, walk, use hands to finger, handle or feel and reach with arms.The employee must occasionally sit, climb, or balance, stoop, kneel, crouch or crawl.The employee must be able to lift/move up to 10 pounds and occasionally up to 25 pounds.Visual abilities needed include close vision, distance, color, and peripheral vision.

    CorePlus is an equal employment/affirmative action opportunity employer. It does not discriminate against any qualified person on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.


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  • C
    Job DescriptionJob DescriptionOMB NO: 1625-0120Expiration Date: 01/30/... Read More
    Job DescriptionJob Description

    OMB NO: 1625-0120

    Expiration Date: 01/30/2025


    Announcement: 6736

    Opening Date: 04 May 2026 Pay Plan/Series/Pay Band: NF-2091-01

    Closing Date: 11 May 2026 Work Schedule: Intermittent (0-19 hours/week)

    Position: Sales Clerk (LP Greeter) Salary: $15.00/hour

    Who May Apply: All Sources Location: Caguas, PR - Exchange

    DUTIES:

    Welcome customers, maintain product knowledge and help with the selection of merchandise. React to all concerns of customers quickly with a sense of importance. Sell merchandise, and provide outstanding customer service, which may require demonstration and/or explanation of technical features of items sold. Take periodic stock counts and may participate in taking inventories. Replenish stock and maintain merchandise in a neat and presentable condition. Advise supervisor/department head of customer requests.


    Receives cash, checks, credit cards, debit cards and gift cards in payment for merchandise and gives change accurately in the operation of cash register. Maintains record of sales, at the end of shift balances till, turns in sales records, money, stamps, customer checks or charge slip and accounts for all monies and items sold


    May perform price changes for various departments, either markdowns or mark ups, and the setting of company promotions. Primary duty is ensuring that these are properly displayed to the customer accomplished by proper display and signage as well as chancing of item labels if necessary.


    Follow all policies regarding Loss Prevention. Be aware and proactive regarding shrink and the Alert Line.

    Follow all established safety standards and emergency preparedness requirements.


    Will be required to work weekends.


    Perform other related duties as assigned.


    **Loss Prevention Experience a plus.**

    **Resumes Must be Submitted in English**



    You will be evaluated for this position based on how well you meet the qualifications below. Your resume/application must demonstrate the required experience/education. Please see additional information on how your application is evaluated.


    QUALIFICATIONS REQUIRED:

    Minimum:

    1. Potential to stock merchandise, assist patrons and operate a cash register which is shown by the ability to read, comprehend and explain product literature; as well as count, subtract, multiply, and divide for stocking and inventory purposes as evidenced by high school course work, a GED or high school diploma.

    2. Ability to routinely lift 10 pounds and occasionally lift 25 pounds and stand for long periods of time.


    Preferred (in addition to the minimum):

    Previous retail merchandising or cashier experience.


    USCG COMMUNITY SERVICES COMMAND COMPREHENSIVE BENEFITS:

    By choosing to work for the Coast Guard Community Services Command, you will enjoy one of the best benefit packages available anywhere. Benefit offerings are subject to applicable worker categories (Full-time, Part-time, Intermittent), location, position, and length of time in service.


    Paid Annual and Sick Leave Holiday Pay Medical/Dental/Vision Insurance Flexible/Dependent Spending Account Pension Plan 401k Savings Plan Life Insurance Short Term/Long Term Disability Tuition Assistance Paid Parental Leave

    OTHER ESSENTIAL INFORMATION:

    Residency Requirements: Non-U.S. nationals, who are authorized to work in the U.S. and applying for any DHS position, must have resided within the United States, or U.S. territories, for at least three of the last five years. Selectee will be required to participate in Direct Deposit/Electronic Funds Transfer as the Standard method of payment for payroll and travel purposes.Males born after 12/31/59 and at least 18 years of age must be registered with the Selective Service System, unless covered by an exemption under the Selective Service Law, in accordance with 5 U.S. Code 3378. Selectee will be required to provide a written statement regarding his registration status unless he is exempted by this statute.Must satisfactorily complete a Federal Background check and all pre-employment requirements, which may include, but are not limited to, background checks, security clearances, drug testing, verification of employment history, and any other requirements applicable to this position. Additionally, you may be required to meet specific job-related qualifications or certifications as a condition of your employment.Applicants may not be employed in the chain of command of their relatives. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.


    HOW TO APPLY

    Additional Information on how you will be evaluated:

    Your resume or application must clearly demonstrate the required experience and/or education. Experience includes both paid and unpaid work, such as volunteer service through National Service programs (e.g., professional, philanthropic, religious, community, student, social, committee, sports, or internships). Volunteer work can help develop essential skills, competencies, and leadership experience that may translate directly to paid employment. Your resume is the primary tool used to assess your qualifications. Therefore, we strongly encourage you to provide clear, specific, and detailed descriptions of your experience.


    You MUST submit a resume or any other written format in English of your choice. It is recommended the resume clearly identifies: (1) The announcement number, title and pay band of the job you are applying for, and, (2) Information such as full name; mailing address; country of citizenship (U.S. Citizenship required OR valid authorization to work in the US); highest Federal grade or NAF pay band held with job series, title, and dates held (if applicable); a statement requiring proof of veterans’ preference by means of DD 214; education; and relevant work experience including start/end dates, supervisor’s name and phone number, salary and title, series and grade if experience was with a non-appropriated fund instrumentality of the Federal government. You should also include a copy of your most recent performance appraisal if you are a current Federal or NAF employee. Applications may not be sent in franked Government envelopes; applications filed in this fashion will not receive consideration. If information is not complete, you may be excluded from consideration. The first application and/or resume submitted for a specific requisition will be considered the only submission. Any duplicate submissions to the same requisition will not be considered. The application date will be used in determining these factors.

    Outside Candidates: To apply, please visit our website at https://shopcgx.com and click on “Careers” at bottom of the page. Internal Candidates: Sign into ADP Workforce now. Click on Myself/Talent/Career Center. Search by location or Job Title for:

    Sales Clerk (LP Greeter) INT 6736

    Caguas, PR, US

    Equal Employment Opportunity: All candidates will be considered without regard to any non-merit factor such as race, color, religion, sexual orientation, national origin, age, disability, or marital status.

    PRIVACY ACT NOTICE

    Authority: The U.S. Coast Guard rates applicants under the authority of Title 5 of U.S. Code, Sections 301, 1104, 1302, 2103, 3301, 3304, Executive Order 9397, and Departmental Regulations.

    Principal Purpose: To collect information needed to determine how well an applicant’s education and work experience qualifies them for the job they are applying for.

    Routine Use: This information provided will be shared with the hiring manager and interview panel members. It may also be shared in response to a request for discovery or for appearance of a witness, information that is relevant to the subject matter involved in a pending judicial or administrative proceeding.

    Disclosure: Voluntary, however, failure to disclose the requested information may result in an applicant not receiving consideration for a position in which the information is needed.

    Paperwork Reduction Act Statement: An agency may not conduct or sponsor an information collection, and a person is not required to respond to this information unless it displays a current valid OMB control number and an expiration date. The control number for this collection is OMB 1625-0120, expiration 01/30/2025. The estimated average time to complete this application is 40 minutes. If you have any comments regarding the burden estimate you can write to U.S. Coast Guard, Community Services Command, 510 Independence Parkway, Suite 500, Chesapeake, VA 23320.


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  • J

    Marketing Intern  

    - 00791
    Job DescriptionJob DescriptionAbout Company:JC Automation Corp. (JCA)... Read More
    Job DescriptionJob Description

    About Company:

    JC Automation Corp. (JCA) was founded in 1997 with the mission of filling a gap between technology and regulatory requirements in the life science manufacturing industry. The company offers highly capable resources at an affordable cost to build solutions and execute projects in: Automation, Control Systems Integration, Information Technology, System Integration and Regulatory Compliance.

    JCA is a HUBZone Certified Small Business Firm, NMSDC Certified Minority Business Enterprise, and Certified Critical Industry Supplier. It’s mission is to add value by delivering quality services & solutions on time all the time by transforming processes & technology into business advantages.

    Job description:

    Job Description:
    We are looking for an enthusiastic Marketing Intern to support JCA’s marketing department. This is an excellent opportunity for a student or recent graduate to gain hands-on experience in marketing campaigns, strategy execution, and event coordination.

    The ideal candidate will exhibit critical thinking, strong problem-solving skills, and attention to detail, while being eager to learn and contribute to real projects.

    Responsibilities:

    Perform daily administrative tasks to ensure the functionality and coordination of the departmentUpdate spreadsheets, databases, and inventories with statistical, financial, and non-financial informationAssist in organizing and attending promotional events and marketing campaigns (digital and traditional)Support the implementation of marketing campaignsAssist with ad-hoc marketing projects and initiatives

    What You’ll Gain:

    Hands-on experience in real marketing campaigns and projectsExposure to both digital and traditional marketing strategiesOpportunity to collaborate with a professional marketing teamExperience using tools such as Microsoft Office and Canva

    Qualifications:

    Currently pursuing or recently completed a Bachelor’s degree in Business, Marketing, or related fieldStrong oral and written communication skills in both English and SpanishSolid organizational skills and attention to detailAbility to work under pressure and meet deadlinesProficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.)Canva knowledge is a plus

    Job Type: Part-time

    Location: Humacao, PR 00791

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