Job DescriptionJob DescriptionCompany Description
The University of Maryland Medical System is a 14-hospital system with academic, community and specialty medical services reaching every part of Maryland and beyond. UMMS is a national and regional referral center for trauma, cancer care, Neurocare, cardiac care, women’s and children’s health and physical rehabilitation. UMMS is the fourth largest private employer in the Baltimore metropolitan area and one of the top 20 employers in the state of Maryland. No organization will give you the clinical variety, the support, or the opportunities for professional growth that you’ll enjoy as a member of our team.Job Description
Work Schedule: Full Time, Evening, 12p-12a, every other weekend requirementUnder the direction of professional nursing staff, provides direct patient care. Takes vital signs, checks surgical dressings, aids patient’s with activities of daily living. This role performs blood draws and collects specimen samples. Observes and collects data and communicates about the patient’s status in order to identify needs and provides needed care. Serves as a member of the interdisciplinary patient care services team.Principal Responsibilities and TasksThe following statements are intended to describe the general nature and level of work being performed by the person assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. Performs testing and manages the care of the patient based on results achieved and clinical findings.Records patient care along the continuum, including activities of daily living (ADLs): feeding, bathing, dressing, toileting and transferring.Completes, documents and reports patient vital signs (temperature, blood pressure, pulse, respiration, oxygen saturation and reported pain level).Assists in admission, transfer and discharge of patients.Participates in cost effective strategies to optimize patient outcomes.Promotes patient safety including fall prevention. Ensures the safety of the clinical environment for patients, visitors, and other staff members.Maintains order and appearance of patient rooms and work area. Maintains patient care supplies and linen.Provides post-mortem care.Collaborates with members of the health care team to carry out the plan of care, including reporting observed changes in patients’ condition.Ensure patient comfort relative to their pain status.Measures and documents dietary intake and patient urinary and stool output. Documents calorie count. Measures and documents patient weight.Conducts indwelling urinary catheter care. Applies, maintains and removes external urinary catheter devices. Conducts blood glucose monitoring.Provides wound care to promote healing and maintain structural integrity of the skin. Performs skin care and hygiene and reports impaired skin integrity and/or wound impairment. Assists with appropriate strategies and/or treatment measures to provide wound care.Assists with collection of patient specimens for laboratory testing. Incorporates proper techniques for patient identification, method for collection of appropriate specimen(s) and documentation.Provides orthopedic/rehab device care: e.g. braces, splints, CPM. Dons/doffs compression wraps/stockings.Participates in hourly patient rounding in collaboration with the health care team.Responds to patient triggered alarms, including call light, chair alarm, bed alarm, tele-sitter alarm, etc.Complies with the The Joint Commission National Patient Safety Goals within scope of practice.Detects, reports, and acts to avoid or correct safety risks. Reports adverse events and near misses to appropriate management authority. Provides professional vigilance to assigned patients, including when assigned as a patient safety companion.Incorporates safe lifting techniques and body mechanics in daily practice. Improves patient flow and prevents care delays.Performs other duties as assigned.Qualifications
Education & ExperienceHigh school diploma or equivalent required.Current Maryland state certification as a Certified Nursing Assistant (CNA) or Geriatric Nursing Assistant (GNA) required. No previous experience required; previous direct patient care experience in a health care facility preferred.Current Basic Life Support (BLS) certification required.Knowledge, Skills and AbilitiesAble to effectively communicate using verbal and written skills. Maintain interpersonal relationships and use teamwork skills to provide care along with other team members in a cohesive manner.Ability to organize work priorities, perform several duties simultaneously and function in stressful situations.Ability to learn and use computer systemsDemonstrates proper technique and skills needed for obtaining accurate blood glucose results and documenting findings.Demonstrates the ability to perform delegated nursing tasks according to the age, culture, ethnicity, spirituality, and individual diagnostic needs of the persons served.
Additional Information
All your information will be kept confidential according to EEO guidelines.Compensation:Pay Range: $17.68-$24.76Other Compensation (if applicable):Review the 2024-2025 UMMS Benefits GuideLike many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at careers@umms.edu.
Job DescriptionJob DescriptionCompany Description
Upper Chesapeake Health is dedicated to maintaining and improving the health of the people in its communities through an integrated health delivery system that provides high quality care for all. Upper Chesapeake Health is committed to service excellence as it offers a broad range of health care services, technology and facilities. It will work collaboratively with its communities and other health organizations to serve as a resource for health promotion and education.Job Description
Patient Care Technician, Central PoolFull-time, Nights, 7pm - 7am$2,000 Sign On Bonus *Restrictions Apply* General SummaryUnder the direction of professional nursing staff, provides direct patient care. Takes vital signs, checks surgical dressings, aids patient’s with activities of daily living. This role performs blood draws and collects specimen samples. Observes and collects data and communicates about the patient’s status in order to identify needs and provides needed care. Serves as a member of the interdisciplinary patient care services team.Principal Responsibilities and TasksThe following statements are intended to describe the general nature and level of work being performed by the person assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. Performs testing and manages the care of the patient based on results achieved and clinical findings.Records patient care along the continuum, including activities of daily living (ADLs): feeding, bathing, dressing, toileting and transferring.Completes, documents and reports patient vital signs (temperature, blood pressure, pulse, respiration, oxygen saturation and reported pain level).Assists in admission, transfer and discharge of patients.Participates in cost effective strategies to optimize patient outcomes.Promotes patient safety including fall prevention. Ensures the safety of the clinical environment for patients, visitors, and other staff members.Maintains order and appearance of patient rooms and work area. Maintains patient care supplies and linen.Provides post-mortem care.Collaborates with members of the health care team to carry out the plan of care, including reporting observed changes in patients’ condition.Ensure patient comfort relative to their pain status.Measures and documents dietary intake and patient urinary and stool output. Documents calorie count. Measures and documents patient weight.Conducts indwelling urinary catheter care. Applies, maintains and removes external urinary catheter devices. Conducts blood glucose monitoring.Provides wound care to promote healing and maintain structural integrity of the skin. Performs skin care and hygiene and reports impaired skin integrity and/or wound impairment. Assists with appropriate strategies and/or treatment measures to provide wound care.Assists with collection of patient specimens for laboratory testing. Incorporates proper techniques for patient identification, method for collection of appropriate specimen(s) and documentation.Provides orthopedic/rehab device care: e.g. braces, splints, CPM. Dons/doffs compression wraps/stockings.Participates in hourly patient rounding in collaboration with the health care team.Responds to patient triggered alarms, including call light, chair alarm, bed alarm, tele-sitter alarm, etc.Complies with the The Joint Commission National Patient Safety Goals within scope of practice.Detects, reports, and acts to avoid or correct safety risks. Reports adverse events and near misses to appropriate management authority. Provides professional vigilance to assigned patients, including when assigned as a patient safety companion.Incorporates safe lifting techniques and body mechanics in daily practice. Improves patient flow and prevents care delays.Performs other duties as assigned.Qualifications
Education & ExperienceHigh school diploma or equivalent required.Current Maryland state certification as a Certified Nursing Assistant (CNA) or Geriatric Nursing Assistant (GNA) required. No previous experience required; previous direct patient care experience in a health care facility preferred.Current Basic Life Support (BLS) certification required.Knowledge, Skills and AbilitiesAble to effectively communicate using verbal and written skills. Maintain interpersonal relationships and use teamwork skills to provide care along with other team members in a cohesive manner.Ability to organize work priorities, perform several duties simultaneously and function in stressful situations.Ability to learn and use computer systemsDemonstrates proper technique and skills needed for obtaining accurate blood glucose results and documenting findings.Demonstrates the ability to perform delegated nursing tasks according to the age, culture, ethnicity, spirituality, and individual diagnostic needs of the persons served.
Additional Information
All your information will be kept confidential according to EEO guidelines. CompensationPay Range: $17.68-$24.76Other Compensation (if applicable): $2,000 Sign On Bonus, Shift DifferentialsReview the 2024-2025 UMMS Benefits Guide
Job DescriptionJob DescriptionCompany Description
We are looking for a talented, dedicated professional to join our team at the University of Maryland Medical Center! If you’re interested in the variety and experience of a University hospital, while also maintaining a great work/life balance – UMMC may be the right place for you.Located in downtown Baltimore near the Inner Harbor and Camden Yards, you won’t find a more vibrant place to work! As a Team Member at UMMC, you’ll experience:A supportive and collaborative work environment, in an 800-bed, Magnet designated Academic Medical Center.A comprehensive benefits package including health, vision and dental coverage including prescription drug coverage, Tax-Free Savings Plans and more!Generous tuition reimbursement of up to $5,000 per year for your graduate degree.Job Description
Job Summary: The perfusionist operates extracorporeal circulation equipment during any medical situation where it is necessary to support or temporarily replace the patient’s circulatory or respiratory function. The perfusionist is knowledgeable concerning the variety of equipment available to perform extracorporeal circulation and ancillary functions; and is responsible, in consultation with the physician, for selecting the appropriate techniques and equipment to be used.Team/Schedule Information: Current team of 14 perfusionists.Average call amount, for adult perfusionists, is 6 days/month. (includes 2call, 1call, etc.)Rotating schedule including morning shifts, afternoon shifts, night shifts, call/weekends/holidays, etc.Post call days are given after primary call shifts.24/7 in-house rotating perfusion Rounder coverage. Day rounder shifts are 7a-7p. (about 2 weekday shifts/month)Night rounder shifts are 7p-7a. (week off with each night rotation)Night rotation schedule = ON Fri-Mon, OFF Tue-Mon, ON Tue-Thu, OFF Fri-Sun. (about 5 night rotations/year)In-house rounder coverage reduces call in amounts for call team.Ensures there is always another perfusionist in-house, for call person, if help/break needed. Rounder will do cannulations/changeouts, oversee and support the ECMO specialists, and facilitate ECMO needs. Rounder also provides backup to the OR, and helps coworkers, or performs other tasks, as needed.Qualifications
EDUCATION:
1. Bachelor’s Degree from an approved Perfusion Training program OR a Bachelor’s Degree with certification in perfusion technology (Required). 2. Master’s Preferred.CERTIFICATION/ LICENSURE/ REGISTRATION:
1. Eligible for Certification by the American Board of Cardiovascular Perfusion (Required)Current perfusion students who are anticipating graduation are also welcome to apply. 2. Licensure with the State of Maryland, specific as a Perfusionist (Required)Current perfusion students who are anticipating graduation/licensure are also welcome to apply. 3. Current CPR Certification (Required)
Additional Information
EXPERIENCE AND SKILLS:1. Dedicated, hard-working individual who values quality patient care and professional integrity.2. Ability to maintain collaborative, team relationships with peers and colleagues in order to effectively contribute to the working group's achievement of goals, and to help foster a positive work environment.All your information will be kept confidential according to EEO guidelines.Compensation:•Pay Range: $65.73-$87.5
•Other Compensation (if applicable): Eligible for Shift Differential
•Review the 2024-2025 UMMS Benefits Guide
Job DescriptionJob DescriptionCompany Description
Our growing community hospital serving Maryland’s Charles County offers all of the services and amenities of a bigger metro hospital with the personal attention of our caring staff. At University of Maryland Charles Regional Medical Center (UM CRMC), our talented and diverse groups of professionals represent our strength. Through teamwork and a collaborative work environment, we proudly serve our patients and our community with unwavering commitment. It’s our passion for people that motivates us to do great work every single day.We are consistently named among the top 100 Best Places to Work in Maryland. Employees have the opportunity to grow professionally in a supportive and stimulating environment. Our excellent employee benefits support a healthy, balanced lifestyle.Job Description
Functioning under minimal supervision, the Peer Recovery Coach provides non-clinical services intended to aid patients in establishing recovery from high risk of dependent alcohol and drug use problems. The Peer Recovery Coach will work as part of the Emergency Department team to provide peer support and motivation to encourage patients who are seeking treatment for alcohol or drug dependency and addiction issues. The Peer Recovery Coach will
assist in completing referrals to treatment services and developing service plans to promote successful linkage to treatment services. Services will be provided in the Emergency Department with appropriate follow-up. This is a PRN position to cover weekends and holidays.Principal Responsibilities and Tasks Demonstrated excellent interpersonal skills. Ability to relate to patients and health professionals.Ability to develop professional working relationships with partner agencies.Ability to read, interpret documents and write routine reports.Basic computer skills are required.Demonstrated patience and tact when dealing with patients, families, and other staff, to integrate Continuous Quality Improvement principles for service and organization work improvements.Ability to work with people of all social, economic, and cultural backgrounds; be flexible, open-minded and adaptable to change.Ability to develop collaborative relationships with physicians, families, patients, interdisciplinary team and other community agencies.Demonstrated willingness to learn and an interest in acquiring new skills.The ability to ensure the confidentiality and rights of all patient and departmental documents is required.Qualifications
Education and ExperienceHigh school diploma or G.E.D. is required.The candidate must be actively engaged in his/her own recovery program with a minimum of three years demonstrated personal recovery in managing their mental illness and/or sustained abstinence from alcohol and/or drug use.Eligible for the Certification as a Peer Recovery Coach in the State of Maryland and complete training and certification within the first year of employment.Knowledge, Skills and AbilitiesKnowledge of Peer Recovery Coach practices, with individuals, family and in group settings.The incumbent must be able to read, interpret documents and write routine reports. Basic computer skills are required.The Peer Recovery Coach must demonstrate excellent interpersonal skills, the ability to relate to patients and health professionals, as well as good problem-solving skills. In addition, the candidate must demonstrate a willingness to learn and an interest in acquiring new skills.Chart documentation, community referrals, and effective networking techniques to coordinate services for patients outside of the hospital.Ability to demonstrate knowledge and skills necessary to provide services appropriate to the patient population(s) served.Patient SafetyEnsures patient safety in the performance of job functions and through participation in hospital, department or unit patient safety initiatives.Takes action to correct observed risks to patient safety.Reports adverse events and near misses to appropriate management authority.Identifies possible risks in processes, procedures, devices and communicates the same to those in charge.
Additional Information
All your information will be kept confidential according to EEO guidelines.Compensation:Pay Range: $17.89-$23.59Other Compensation (if applicable):Review the 2024-2025 UMMS Benefits GuideLike many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at careers@umms.edu.
Job DescriptionJob DescriptionCompany Description
University of Maryland Upper Chesapeake Health (UM UCH) offers the residents of northeastern Maryland an unparalleled combination of clinical expertise, leading-edge technology, and an exceptional patient experience.A community-based, integrated, non-profit health system, our vision is to become the preferred, integrated health system creating the healthiest community in Maryland. We are dedicated to maintaining and improving the health of the people in our community through an integrated health delivery system that provides high quality care to all. Our commitment to service excellence is evident through a broad range of health care services, technologies and facilities. We work collaboratively with our community and other health organizations to serve as a resource for health promotion and education.Today, UM UCH is the leading health care system and second largest private employer in Harford County.Job Description
Patient Safety Companion, Full-time Nights7pm - 7amGeneral Summary
Provides constant observation and support to patients who require close monitoring due to medical or behavioral reasons. Presence helps ensure the safety and well-being of these patients while they receive care. This role demands attentiveness, compassion, and a commitment to maintaining a secure and comfortable environment for the patient. Extends courtesy and support to patient's family/visitor. Principal Responsibilities and Tasks
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. 1. Provides continuous observation of assigned patients to maintain patient safety. Obtains verbal report from the patient’s nurse to include information regarding the patient’s identified care needs, diagnosis, visual, auditory, or language barriers, as well as any special consideration (NPO, bed alarms, etc.).2. Maintains a calm composure and a soft tone when communicating with the patient.3. Verbally redirects the patient from engaging in risky and harmful behaviors. 4. Summons the nursing staff if the patient requires assistance through appropriate communication tools.5. Monitors and attempts to prevent patient from self-harm, falls, eloping, smoking, dislodging IV lines, O2 apparatus, catheters, and /or drains and dressings through calling for assist (call bed, personal alarm) and attempting to redirect with communication. 6. Requests immediate assistance for noted changes in patient condition and/or disruptive behaviors.7. Initiates C.P.R. procedure as needed to ensure patient care and safety.8. Maintains infection control practices (standard precautions and isolation precautions). 9. Maintains appearance and order of patient rooms and work areas.10. Engages the patient in diversional activities such as coloring and games as appropriate. 11. Demonstrates respect for individuals, customer service, teamwork and collaboration:A. Models excellence in customer service behaviors. Identifies and acts on opportunities to respond to customer requirements. Acts to prevent potential customer complaints.B. Initiates and reports service recovery steps taken in response to customer concerns.C. Demonstrates the ability to monitor patients according to the age, culture, ethnicity, spirituality, and individual diagnostic needs of the persons served.D. Uses hand-off communication to convey appropriate clinical/patient information.E. Maintains confidentiality of patient information (HIPAA).F. Provides an inclusive environment for peers, orientees and students.G. Voices difference in opinion professionally through appropriate channels.12. Assists in ensuring patient safety.13. Assumes responsibility for attending required education and training. Qualifications
Education and ExperienceHigh School diploma or equivalent (GED) required.CPR certification required or obtained within 60 days of hire.Previous healthcare experience preferred.Knowledge of proper body mechanics preferred.Knowledge, Skills and AbilitiesDemonstrates maturity, tact, judgment and sensitivity to people. Ability to function independently with minimal supervision.Knowledgeable and supportive of patient and organizational confidentiality and related hospital policies. Ability to read and write required.Ability to learn and use computer systems.Utilizes effective communication skills and interpersonal relationship skills.Ability to respond to patient behavioral changes.Ability to organize work priorities, perform several duties simultaneously and function in stressful situations.Ability to work with others as a member of the healthcare team.Ability to complete documentation/forms related to observation of the patient. Demonstrates strong verbal communication skills and excellent organizational skills.
Additional Information
All your information will be kept confidential according to EEO guidelines. CompensationPay Range: $17.05-$22.47Other Compensation (if applicable): Shift DifferentialsReview the 2024-2025 UMMS Benefits Guide
Job DescriptionJob DescriptionCompany Description
THE MEDICAL HEART OF MARYLANDTreating over 330,000 patients every year, the University of Maryland Medical Center is at the vital core of Maryland's health care system and community. We're known for our prestigious expertise in innovative research and education, along with the talented staff and advanced centers that make it all possible. The R Adams Cowley Shock Trauma Center, the world's first center dedicated to trauma, treats more than 7,500 critically injured patients a year with an incredible 97 percent survival rate. We also have one of the nation's largest kidney and pancreas transplant programs at The Joseph and Corinne Schwartz Division of Transplantation, home to Maryland's first steroid-free protocol and pancreas/kidney transplant. From our National Cancer Institute-designated UM Marlene and Stewart Greenebaum Cancer Center to The University of Maryland's Children's Hospital, one of the largest pediatric centers in the state, we are dedicated to saving and transforming lives.Job Description
At UM Capital Region Medical Center, we’re about to ChangeUP everything with the opening of our new hospital in 2021!
Located in Largo in the heart of Prince George’s County, our new state-of-the-art regional medical center (UM Capital Region Medical Center) will provide improved access to primary and ambulatory care services, and serve as a tertiary care center for critically ill patients. In addition, our new space will allow us to expand our offerings as a community partner to help improve the health status of Prince George’s County residents.We’re looking for a Patient Care Technician to join our extraordinary Team at University of Maryland Capital Region Medical Center. Our affiliation with the University of Maryland Medical System (UMMS) has created a number of new career pathways and makes this the perfect time for you to join our team.
What we offer:Opportunity to work with a small, cohesive team of experienced professionalsA comprehensive benefits package including health, vision and dental coverage including prescription drug coverage.Great Work Life Balance: You will accrue paid annual leave; we offer dependent care reimbursement, short/long term disability and an employee assistant program.Competitive salaryEducational Assistance: We support your continuing education and career advancement by offering tuition reimbursement.
Position Summary: Assists in the care of patients by providing routine, non-professional nursing care utilizing advanced medical and surgical skills typically beyond the Nursing Assistant level. Takes patients' vital signs, observes and communicates changes in patient conditions. Requires CNA certification.Qualifications
Equivalent to a High School diploma or GEDMaryland certification in good standing as a Certified Nursing Assistant (CNA).Alternative training: Completion of first clinical year of NLN-approved nursing program, graduate of an approved RN or LPN program, or EMT-B or Armed Forces Corpsman.Basic Life Support – Health Care Provider (BLS-HCP)Basic knowledge and working experience with Medical Terminology
Additional Information
All your information will be kept confidential according to EEO guidelines.Pay Range: $17.17-$29.77/hourOther Compensation (if applicable): shift differentialsReview the 2024-2025 UMMS Benefits Guide
Job DescriptionJob DescriptionCompany Description
The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state’s future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System’s anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit www.umms.org.Job Description
Job SummaryThis role supports educational needs into consistent and effective educational programs. Assesses and improves the patient care processes and functions as an expert clinical resource. Supports the program and division leadership in ensuring excellence in clinical care, patient care and clinical practice. Develops staff and shapes the nursing practice through the pursuit of evidence-based strategies. Links relevant research to the clinical practice and develops instructional programs for the team to meet the initial and continuing requirements as outlined in the Commission on Accreditation of Medical Transport Services (CAMTS) standards.Primary ResponsibilitiesThe following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job responsibilities performed.
• Primary point of contact for all new employees for orientation plan, scheduling, formal check ins, and progress purposes
• Supports recruitment, training, and the continuing education of the team
• Primary instructor for initial ambulance safety briefing, departmental policies, clinical practice, and education initiatives
• Ensures orientation and education programs meet or exceed established standards as outlined by CAMTS, Maryland Institute for Emergency Medical Services Systems, and the UMMS.
• Facilitates delivery of high quality, coordinated, evidence-based care through competency-based validation.
• Identifies and mitigates staff clinical practice issues and partners with MEC leadership on remediation of crew members with clinical deficiencies. Responsible for developing, implementing and evaluating action plan to address noted deficiencies.
• Independently evaluates MEC processes and determines quality improvement opportunities in reference to clinical care and outcomes
• Utilizes QA/QI data to evaluate educational and orientation program outcomes. Develops performance improvement and educational initiatives to inform educational curriculum and optimize care in transport.
• Develops, schedules, implements, and evaluates all interactive educational opportunities that utilize evidence based didactic, high fidelity-simulation, and other clinical learning strategies. These educational opportunities are interdisciplinary in nature to ensure realism for the learner.
• Evaluation of learning styles of MEC team, and incorporation of multi-modal learning strategies to support the diversity of learners
• Fulfills all requirements of a clinical nurse as outlined in Maryland ExpressCare Professional Advancement Model. A component of this position requires this individual to function in a direct patient care capacity Qualifications
Education & Experience - Required• Bachelor’s degree in a health-related field
• RN licensure with current licensure in the State of Maryland.
• Five (5) years of previous experience as a RN in a critical care environment
• Two (2) years previous experience in a critical care transport settingKnowledge, Skills, & Abilities• Demonstrated effectiveness in operations associated with inter-facility transfers and commercial ambulances.
• Demonstrated knowledge of adult learning principles to optimize education opportunities for MEC
• Ability to ensure continuity of educational opportunities/deployments across multiple physical locations of significant geographical distance
• Highly effective verbal and written communications skills are necessary to work with medical staff, researchers, other administration, senior management, hospital and program personnel, patients, regulatory agencies, and the community.
• Ability to demonstrate knowledge and skills necessary to provide care appropriate to the patient population(s) served.
• Ability to demonstrate knowledge of the principles of growth and development over the life span and ability to assess data reflective of the patient’s requirements relative to his or her population-specific and age specific needs.
• Ability to function in a rapidly changing work environment.
• Ability to independently develop, implement, evaluate and sustain MEC’s educational plan for new and incumbent team members
• Independently evaluate opportunities for performance improvements and develops meaningful
• Ability to oversee, direct, monitor and evaluate the work performance of staff, assuring work quality, efficiency and effectiveness and that performance standards are met.
Additional Information
All your information will be kept confidential according to EEO guidelines. CompensationPay Range: $42.64 - $64.00 /hrReview the 2024-2025 UMMS Benefits GuideLike many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at careers@umms.edu.
Job DescriptionJob DescriptionCompany Description
When you come to the University of Maryland St. Joseph Medical Center, you’re coming to more than simply a beautiful 37-acre, 218-bed suburban Baltimore, Maryland campus. You’re embarking on a professional journey that encourages opportunities, values a team atmosphere, and makes convenience and flexibility a priority. Joining our team of healthcare professionals means you’ll be contributing to a locally and nationally recognized institution. UM St. Joseph has been recognized by The Leapfrog Group as a grade ‘A’ hospital and by U.S. News & World Report as #3 in both the state and Baltimore Metro area, making UM St. Joseph the highest-ranking community hospital in Maryland. In addition, we’ve been consistently recognized as a top employer by Baltimore magazine.Job Description
General SummaryUnder general supervision, performs scheduling, registration, pre-admission processing, wayfinding, and other administrative duties, while adhering to the department specific standards for data entry and patient selection. The additional duties of this job, compared to the facility admission coordinator job, include verification of insurance benefit eligibility, insurance pre-certification and authorization, and estimates creation and/or finalization.Principal Responsibilities and TasksThe following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.Works with the care teams and revenue cycle to identify and eliminate barriers to access, reimbursement and affordable care.Provides education to the patient and family regarding the financial clearance process and offer information regarding estimated cost of services and financial assistance opportunities.Performs specific administrative and Admission, Discharge and Transfer (ADT) functions and performs these duties in multiple clinics and registration areas within the institution.Serves as the first point of contact for patients and visitors who enter the facilities and is responsible for customer service for Patient Access/Patient Administrative Services areas in a manner that ensures a customer focused, quality conscious work climate recognizing that patients’ visits are filled with anxiety and unknowns.Primary functions include focusing on interpersonal skills, data collection, the ability to assess situations, and to assist the team in developing solutions to achieve excellence in customer service while ensuring the financial viability of the hospital.Collects and verifies patient and insurance demographics, verifies insurance benefits and coverage by reviewing benefits collection in Epic, provides cost estimates, securing pre-certifications and/or pre-notifications for patient services, collection of co-pay and deposits prior to services and providing financial assistance to patient. Provides wayfinding to all clinics which Patient Administrative Services provides registration assistance. Staff must be aware of clinic locations in order to safely and efficiently navigate patients to their appointments.Maintains regulatory and functional knowledge of all registration information required, which ensures timely and accurate reporting/billing; also obtains all required signatures, and performs clerical duties as necessary.Educates patients regarding adequate insurance coverage. Understands applicable hospital and physician billing requirements and communicates the proper procedures and requirements to patients.Communicates coverage issues to the service areas; works with patients and staff to resolve.Ensures accuracy and completion of paperwork, prior to filing admissions. Contacts physician/clinical staff to assist with incomplete patient registration paperwork. Distributes admission documents if required.Maintains department scheduling templates for applicable providers in outpatient department locations. Ensuring appropriate scheduling utilization.Maintains consistent contact with the Care Management team and Social Work departments to ensure required information has been obtained for reimbursement, and that pre-admission and pre-certification requirements are followed.Acts as an official training resource for departmental training for new and existing employees.Travels between specific UMMS facilities as needed (where applicable).Performs other duties as assigned.Qualifications
Education and Experience Completion of a high school level education with attainment of a high school diploma or a State High School Equivalency Certificate (GED) is required.Certification and memberships to local organizations such as AAHAM, NAHAM, etc. preferred.2 years of work experience in an administrative position in a healthcare setting such as a hospital or physician’s office is required. 4 years’ work experience preferred.Knowledge, Skills and AbilitiesKnowledge of health insurance principles and practices is required. Capable of resolving less complex issues.Knowledge of multiple registration workflows, i.e., Labor and Delivery, Emergency Department, Main Admitting, Radiology, etc.Current knowledge of payer requirements for referrals and preauthorization is required.Current knowledge of price transparency and facility fee disclosure regulatory requirements as well as the ability to interact with patients to deliver price estimates for some or all of a patients care needs.Strong verbal and written communication skills.Ability to adapt to technical upgrades and changes throughout the hospital system.Ability to work independently and take initiative in executing work tasks keeping in mind that the patients overall experience is directly related to our staffs interactions.Ability to work cooperatively with various personalities, process information quickly, and take actions to keep the patients on schedule.Strong interpersonal skills with ability to work and communicate (verbally and written) with all levels of hospital personnel, including physicians, clinicians, and all customers with our patients being the most important.Ability to maintain composure in difficult situations and resolve patient concerns in a timely manner.
Additional Information
All your information will be kept confidential according to EEO guidelines.Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at careers@umms.edu.All your information will be kept confidential according to EEO guidelines. CompensationPay Range: $18.36 - $23.29Other Compensation (if applicable): Shift DifferentialsReview the 2024-2025 UMMS Benefits Guide
Job DescriptionJob DescriptionCompany Description
When you come to the University of Maryland St. Joseph Medical Center, you’re coming to more than simply a beautiful 37-acre, 218-bed suburban Baltimore, Maryland campus. You’re embarking on a professional journey that encourages opportunities, values a team atmosphere, and makes convenience and flexibility a priority. Joining our team of healthcare professionals means you’ll be contributing to a locally and nationally recognized institution. UM St. Joseph has been recognized by The Leapfrog Group as a grade ‘A’ hospital and by U.S. News & World Report as #3 in both the state and Baltimore Metro area, making UM St. Joseph the highest-ranking community hospital in Maryland. In addition, we’ve been consistently recognized as a top employer by Baltimore magazine.Job Description
I. General Summary
Under limited supervision, responsible for coordinating the patient, insurance and financial clearance aspects for both scheduled and non-scheduled appointments, including, validation of insurance and benefits, routine and complex pre-certification, prior authorizations, and scheduling/pre-registration. Responsible for triaging complex financial clearance work.
II. Principal Responsibilities and Tasks
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified. Coordinates administrative and financial components of financial clearance including, validation of insurance/benefits, medical necessity validation, routine and complex pre-certification, prior-authorization, scheduling/pre-registration, patient benefit and cost estimates, as well as pre-collection of out-of-pocket cost share and financial assistance referrals.Manages service line, and/or complex multi-payer insurance verification and benefit eligibility validation and prior authorizations, including obtaining and completing documentation for pre-certification and referrals/authorizations.Performs root cause analysis on no authorization denials.Cross trains and provides guidance to team of financial clearance specialists in day to day operationsMaintains regular communication and follow-up with patients and families to keep them informed of clearance and self-pay matters.Maintains regular communication and follow-up with program and department contacts regarding pending insurance, coverage, and other payment-related matters.Develops denial mitigation strategies with staff in registration, patient financial services, and clinical areas, as applicable.Must be willing to travel between facilities as needed (applies to specific UMMS Facilities).Performs other duties as assigned.Qualifications
III. Education and ExperienceRequires minimum of Associates Degree. Work experience may substitute degree (i.e. 2 years of experience for 1 year of education).Minimum 4 years of experience in healthcare revenue cycle, medical office, hospital, patient access or related experience.Experience in healthcare registration, insurance referral, authorization processes, patient access and hospital billing operations of EPIC system required.IV. Knowledge, Skills and AbilitiesIntermediate proficiency in Microsoft Office.Excellent verbal, communication, interviewing, and interpersonal skills to interact with peers, superiors, patients, member of healthcare team and external agencies.Ability to understand, interpret, evaluate, and resolve complex customer service issues.Excellent verbal communication, telephone etiquette, interviewing, and interpersonal skills to interact with peers, superiors, patients, and members of the healthcare team and external agencies.Knowledgeable of financial clearance functions, can problem solve functional level issues, and is able to provide input from an operational perspective for decision-making.Advanced analytical skills to resolve complex problems and provide patient and referring physicians with information and assistance with financial clearance issues.Effectively maintains leadership in group environment and promotes teamwork.Must be able to work concurrently on a variety of tasks/projects.Ability to meet customer service, productivity and quality standards.Must maintain confidential information.Advanced knowledge of healthcare revenue cycle, reimbursement, medical and insurance terminology.Advanced knowledge and demonstrated proficiency in government and non-governmental regulations, payer billing and regulations, and manage care plans.Knowledge of registration and admitting services, general hospital administrative practices, operational principles, The Joint Commission, federal, state, and legal statutes required
Additional Information
All your information will be kept confidential according to EEO guidelines.Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at careers@umms.edu.All your information will be kept confidential according to EEO guidelines. CompensationPay Range: $20.95 - $26.85Other Compensation (if applicable):Review the 2024-2025 UMMS Benefits Guide
Job DescriptionJob DescriptionCompany Description
Clinical Social Worker I, Inpatient PsychiatryWhen we say “our community” we mean it.
UMMC Midtown Campus, one of two campuses of the University of Maryland Medical Center, has had a long history of working to keep our community healthy and has grown to become a trusted teaching hospital for medical and surgical care in Baltimore City.
Located in Baltimore’s cultural center near the historic Mount Vernon neighborhood, UMMC Midtown Campus is a 180-bed, community teaching hospital with a focus on helping people manage chronic diseases, including diabetes, hypertension, pulmonary conditions, and infectious diseases.Job Description
I. General SummaryIndependently practices social work and receives general consultation, functioning as a member of the multidisciplinary healthcare team to provide case management, crisis intervention, biopsychosocial assessment, psychotherapy, counseling, referral, treatment planning, and other clinical social work services within their practice area. II. Principal Responsibilities and TasksThe following statements describe the general work performed in this role. It is not an exhaustive list of all duties that may be performed.1. Completes biopsychosocial evaluations of emotional, mental disorders, substance use disorders with individuals, groups, and families, may include a diagnosis (as applicable).2. Develops discharge/care plans that are culturally sensitive and address the physical, emotional, social, and spiritual aspects of care. Recommends conversations about Advance Care Planning to healthcare team.3. Demonstrates comprehensive understanding of trauma-informed care and exhibits proficiency in at least one clinical practice skill or theory.4. Engages in on-going evaluation of patient care plans to evaluate health outcome measures. Participates in system-wide and departmental Performance Improvement projects to evaluate program and outcome effectiveness.
5. Utilizes best practice and evidenced based approaches to provide case management services.
6. Provides referral and linkages that are relevant to the patient’s clinical diagnosis.
7. Independently diagnoses and treats psychosocial and emotional conditions using evidence supported approaches.
8. . Independently seeks feedback from others to evaluate own practice to assure ethical practice across the care continuum.9. Provides informal consultations to others regarding clinical recommendations for their practice area
10. Provides education around clinical, psychosocial, emotional and behavioral health issues relevant to patients.
11. Utilizes system theory approaches when advocating for patients or practice area.
12. May participate in a council and/or a committee within the healthcare system.
13. Reviews compliance of clinical documentation within their practice area.
14. Completes all specific job tasks within their assigned department as outlined by supervisor.Qualifications
III. Education, Experience and Qualifications1. Master’s degree in Social Work accredited by Council on Social Work Education (CSWE).2. LCSW-C (Licensed Certified Social Worker-Clinical) licensure from the Maryland Board of Social Work Examiners.3. Minimum two (2) years of post-Master’s experience is required.IV. Knowledge, Skills and Abilities1. Demonstrate skill in a) clinical social work and/or case management practice areas; b) completing clinical social work functions such as clinical assessment, treatment planning, clinical intervention, case management, psychoeducation, referral, psychotherapy, counseling, diagnosis of mental health disorders, consultation, advocacy; c) effective critical thinking; d) communications both written and oral; and e) age appropriate interpersonal interactions (patients may range from newborn to geriatric adult). 2. Ability to a) communicate and collaborate effectively with both internal and external stakeholders (i.e. colleagues, medical staff, liaisons, patient, family); b) assess, adapt, and calmly respond to changing and/or crisis environment; c) make independent decisions consistent with current policies, procedures, and ethical standards; d) prioritize work assignments and manage time effectively to complete duties; e) assist in data analysis, f) demonstrate innovative thinking, integrity, and accountability; and g) act as a model for peers in regard to these skills.
Additional Information
All your information will be kept confidential according to EEO guidelines.Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at careers@umms.edu. All your information will be kept confidential according to EEO guidelines. CompensationPay Range: $33.4-$50.13Other Compensation (if applicable):Review the 2024-2025 UMMS Benefits Guide
