Job Title: Customer Engineer / Field Service Technician
Duration: Temp to hire
Travel: 100% within assigned territory
Job description:
A Field Service Technician performs on‐site maintenance, repairs, diagnostics, and component replacements while managing inventory, reporting, and customer issue resolution. The role requires mechanical/electrical aptitude, problem‐solving skills, integrity, and the ability to work independently with flexible hours. Technicians must handle physical tasks, travel, follow safety and security protocols, and use smartphones and basic tools to complete daily service calls.
Here are some of the tasks that our field service technicians do each day:
Perform minor maintenance, repairs, and component replacement at the module level.Maintains parts inventory and related records.Provides status reports throughout the service repair.Diagnose problems based on the information provided in the call and through the error logs on the ATM.Responsible for ownership of customer issues until resolution according to SLA agreements.Practices security safety procedures when working with ATM's and or within financial institution.Responsible for accurate and prompt reporting of calls and activity, as well as other reporting as required.The Field Service Technician position may require the following:
May require bending/squatting, walking/standing /sitting for prolonged periods.May require prolonged travel based on your service area.Carry and or lift a tool kit/parts of varying weights (1- 50 lbs.)You may be dispatched daily on a call-by-call basis or have a daily schedule.You may be required to work on rotating shifts, nights, and or weekends.Basic Qualifications:
High School Diploma or equivalent 0-1 years of related experience.Reliable transportation.A smart phone to receive work orders on and access support documentation. Android or iPhone.Have basic tools: Tools are not supplied. #1 and #2 flathead and philips screw drivers are most common.Required Availability, Experience, and Skillset:
Must have the ability to work a flexible schedule including nights, weekends, overtime, flex shifts, and on-call.Must have a high level of personal integrity and work well with minimal supervision.Must have Basic Electrical and Mechanical aptitude, skillset, and knowledge.Must have good problem-solving skills, be able to pick up new skills quickly, and work well under pressure.Company DescriptionAbout company - Since its founded in 1996, CTC has grown into a trusted global partner in AI & ML, Enterprise Applications, Digital Services, Managed Services, and Business Services. With headquarters in Detroit, Michigan, CTC has a team of over 2,000 experts worldwide. We empower more than 100 organizations to tackle complex challenges and transform them into sustainable competitive strengths--driving innovation, efficiency, and growth every step of the way. Our strengths have always been Commitment to Customer, Commitment to Colleagues, and Commitment to Community (CTC).Company DescriptionAbout company - Since its founded in 1996, CTC has grown into a trusted global partner in AI & ML, Enterprise Applications, Digital Services, Managed Services, and Business Services. With headquarters in Detroit, Michigan, CTC has a team of over 2,000 experts worldwide. We empower more than 100 organizations to tackle complex challenges and transform them into sustainable competitive strengths--driving innovation, efficiency, and growth every step of the way. Our strengths have always been Commitment to Customer, Commitment to Colleagues, and Commitment to Community (CTC). Read Less
Job Title: Customer Engineer / Field Service Technician
Duration: Temp to hire
Travel: 100% within assigned territory
Job description:
A Field Service Technician performs on‐site maintenance, repairs, diagnostics, and component replacements while managing inventory, reporting, and customer issue resolution. The role requires mechanical/electrical aptitude, problem‐solving skills, integrity, and the ability to work independently with flexible hours. Technicians must handle physical tasks, travel, follow safety and security protocols, and use smartphones and basic tools to complete daily service calls.
Here are some of the tasks that our field service technicians do each day:
Perform minor maintenance, repairs, and component replacement at the module level.Maintains parts inventory and related records.Provides status reports throughout the service repair.Diagnose problems based on the information provided in the call and through the error logs on the ATM.Responsible for ownership of customer issues until resolution according to SLA agreements.Practices security safety procedures when working with ATM's and or within financial institution.Responsible for accurate and prompt reporting of calls and activity, as well as other reporting as required.The Field Service Technician position may require the following:
May require bending/squatting, walking/standing /sitting for prolonged periods.May require prolonged travel based on your service area.Carry and or lift a tool kit/parts of varying weights (1- 50 lbs.)You may be dispatched daily on a call-by-call basis or have a daily schedule.You may be required to work on rotating shifts, nights, and or weekends.Basic Qualifications:
High School Diploma or equivalent 0-1 years of related experience.Reliable transportation.A smart phone to receive work orders on and access support documentation. Android or iPhone.Have basic tools: Tools are not supplied. #1 and #2 flathead and philips screw drivers are most common.Required Availability, Experience, and Skillset:
Must have the ability to work a flexible schedule including nights, weekends, overtime, flex shifts, and on-call.Must have a high level of personal integrity and work well with minimal supervision.Must have Basic Electrical and Mechanical aptitude, skillset, and knowledge.Must have good problem-solving skills, be able to pick up new skills quickly, and work well under pressure.Company DescriptionAbout company - Since its founded in 1996, CTC has grown into a trusted global partner in AI & ML, Enterprise Applications, Digital Services, Managed Services, and Business Services. With headquarters in Detroit, Michigan, CTC has a team of over 2,000 experts worldwide. We empower more than 100 organizations to tackle complex challenges and transform them into sustainable competitive strengths--driving innovation, efficiency, and growth every step of the way. Our strengths have always been Commitment to Customer, Commitment to Colleagues, and Commitment to Community (CTC).Company DescriptionAbout company - Since its founded in 1996, CTC has grown into a trusted global partner in AI & ML, Enterprise Applications, Digital Services, Managed Services, and Business Services. With headquarters in Detroit, Michigan, CTC has a team of over 2,000 experts worldwide. We empower more than 100 organizations to tackle complex challenges and transform them into sustainable competitive strengths--driving innovation, efficiency, and growth every step of the way. Our strengths have always been Commitment to Customer, Commitment to Colleagues, and Commitment to Community (CTC). Read Less
Job Title: Event Coordinator
Location: Mason, OH, 45040
Job Summary:
This position is responsible for supporting client's event team with open enrollment requests.
Key Responsibilities:
Create benefit summariesConduct plan auditsSupport key clients event staffing and logisticsProvide open enrollment event and materials support for key account groupsSupport increased in-person event demandSupport medical projects and initiatives as neededRequired Qualifications:
Bachelor’s Degree or equivalent business experience required1-3 years of experience in business operationsCustomer service skillsStrong attention to detail is essentialAdvanced computer skills and knowledge of Microsoft Office Suite, especially ExcelPreferred Qualifications:
Advanced knowledge of Sales and Account Management processes, specifically with regards to Broker involvement and requirements.Experience working in salesforce or similar CRM platforms a significant plus.Ability to concisely summarize information and provide workable solutions.Insurance industry background is preferredCompany DescriptionAbout company - Since its founded in 1996, CTC has grown into a trusted global partner in AI & ML, Enterprise Applications, Digital Services, Managed Services, and Business Services. With headquarters in Detroit, Michigan, CTC has a team of over 2,000 experts worldwide. We empower more than 100 organizations to tackle complex challenges and transform them into sustainable competitive strengths--driving innovation, efficiency, and growth every step of the way. Our strengths have always been Commitment to Customer, Commitment to Colleagues, and Commitment to Community (CTC).Company DescriptionAbout company - Since its founded in 1996, CTC has grown into a trusted global partner in AI & ML, Enterprise Applications, Digital Services, Managed Services, and Business Services. With headquarters in Detroit, Michigan, CTC has a team of over 2,000 experts worldwide. We empower more than 100 organizations to tackle complex challenges and transform them into sustainable competitive strengths--driving innovation, efficiency, and growth every step of the way. Our strengths have always been Commitment to Customer, Commitment to Colleagues, and Commitment to Community (CTC). Read Less
Job title: Computer Support Associate I - Infrastructure
Location: 1630 Hal Henard Rd, Greeneville, TN, 37743
Shift: 6:00-2:30 core hours
Job Summary:
Computer Support Associate Provides basic day-to-day operational support for a computing environment (computer center, unit computing, a community of users, et c.), following established procedures, in order to contribute to the smooth running of that environment.Support activities require some technical background while being strongly administrative in nature.Performs/monitors standard processes or operations that are highly stable and/or relatively consistent in how to fixResponsibilities:
Responsible for recognizing problems with the processes/operations supported.Is responsible for resolving those problems with pre- established and documented solutions. Is responsible for reporting to others those problems that fall outside the scope of established procedures.Maintains equipment, supplies, data supporting processes or operations. Typical examples includes scheduling routine equipment maintenance, ordering supplies, monitoring inventory, updating data records, and interacting with suppliers.Applies some technical knowledge in the support of processes or operationsProves support for conference rooms, asset lifecycle management, and computer deployments for unit customers.Performs/monitors standard processes or operations that are highly stable and/or relatively consistent in how to fix.TYPICAL EXAMPLES: imaging computers, replacing printer toner, disposing of outdated assets, and resolving trouble tickets from ServiceNow queues.Documents recording and/or distributing information.Has some breadth, depth and/or frequency of interaction with external contacts.Typical examples include updating assets in Asset Center, following KB articles for problem resolution, and following unit specific processes.Responsible for effective e-mail communications and ability to create and maintain basic documents/records:TYPICAL EXAMPLES: --contact lists --process logs --problem incidence reports --customer information updates – exterior ship orders --inventory, maintenance or other service records--handling standard facilities administration requestsMust Haves:
Focus on break fix for hardware/software and ensuring customer satisfactionWorking and collaborating in a team environment to solve problems and work on projectsGood communication and ability/desire to learnManager is open to recent gradsYears of Experience Required: 1 year minimun
Company DescriptionAbout company - Since its founded in 1996, CTC has grown into a trusted global partner in AI & ML, Enterprise Applications, Digital Services, Managed Services, and Business Services. With headquarters in Detroit, Michigan, CTC has a team of over 2,000 experts worldwide. We empower more than 100 organizations to tackle complex challenges and transform them into sustainable competitive strengths--driving innovation, efficiency, and growth every step of the way. Our strengths have always been Commitment to Customer, Commitment to Colleagues, and Commitment to Community (CTC).Company DescriptionAbout company - Since its founded in 1996, CTC has grown into a trusted global partner in AI & ML, Enterprise Applications, Digital Services, Managed Services, and Business Services. With headquarters in Detroit, Michigan, CTC has a team of over 2,000 experts worldwide. We empower more than 100 organizations to tackle complex challenges and transform them into sustainable competitive strengths--driving innovation, efficiency, and growth every step of the way. Our strengths have always been Commitment to Customer, Commitment to Colleagues, and Commitment to Community (CTC). Read LessMust be able to work onsite up to 3 days per week
GENERALFUNCTION
The Administrator-Compliance (Programs)is responsible for preparing, researching, and completing the regulatory reports, amendment filings, and business partners/carrier reporting requirements. This includes operational processes and programs to assure compliance with various regulatory requirements such as Medicare Advantage (MA),Department of Managed Health Care (DMHC), Department of Insurance(DOI), and Employee Retirement Income Security Act (ERISA).Compares and evaluates possible courses of action and makes recommendations to the Compliance Manager or leadership team. Assists the Compliance Manager in assuring compliance with policies, procedures, and requirements set by state and federal agencies. Modifies policies and procedures as necessary.MAJORDUTIESANDRESPONSIBILITIES
Thoroughly prepares,researches, and completes DMHC reports and amendment filings, business partners/carrier reporting requirements, and any other requirements set by state and federal agencies. Reviews related regulations and performs analysis to assure all requirements are met and filed within the deadline.Thoroughly and timely tracks reporting deadlines by month and logsallin-process and completed reports.Prepares and/or oversees internal claims and quality management/utilization management audit results and findings in collaboration with the Manager-Compliance,Claims Manager/Team Leader, and Quality Management VP/Team Leader and Clinical Director.Prepares documents to be presented to the Quality Management Committee, Public Policy Committee, Board of Directors, and Management Team.Provides oversight with the compliance work plan and monitoring functions and activities including risk assessment.Assists with the Language Assistance Program (LAP) activities such as stafflanguage fluency assessment, monitoring the enrollee assessment report, Customer Service Department calllog and preparing andmaiPrepares reports, maintains files, and communicates the data & information associated with local, state, and federal regulatory guidelines for the network including those setforth by EPA, StateEPA, CalEPA, CaliforniaCUPAs and other state and local environmental regulatory agencies. Supports compliance with federal, state, and local environmental lawsAbility to work effectively with regulatory agencies is required while communicating with facilities throughout U.S. and Canada regarding permits, inspections, and compliance requirementsMaintain general and up to date knowledge of fire protection systems and associated general regulatory compliance requirementsAcquire approval for environmental compliance related payables and track invoices & check requestsManage Water Discharge Monitoring ReportsGeneral knowledge of SPCC plans and Storm water management plans as they relate to our operationsFamiliarity with the Clean Air Actasitrelatesto our operationsFamiliarity with EPCRA requirements as they relate to our operationsGeneral knowledge of California special wastes as they relate to our operationsGeneral understanding of Environmental Management SystemsMaintain document files pertaining to audits & observations of workforce performance with regard to environmental complianceThrough observation of documents such as reports, permits, & inspection forms, be able to detect potential environmental compliance problems of an accounting, bookkeeping, and clerical nature.Facilitate, arrange, and conduct environmental related training and orientation as neededTrack information on energy and resource-efficient projects & programs. This could include energy conservation programs and future LEED certificationsCompany DescriptionAbout company - Since its founded in 1996, CTC has grown into a trusted global partner in AI & ML, Enterprise Applications, Digital Services, Managed Services, and Business Services. With headquarters in Detroit, Michigan, CTC has a team of over 2,000 experts worldwide. We empower more than 100 organizations to tackle complex challenges and transform them into sustainable competitive strengths--driving innovation, efficiency, and growth every step of the way. Our strengths have always been Commitment to Customer, Commitment to Colleagues, and Commitment to Community (CTC).Company DescriptionAbout company - Since its founded in 1996, CTC has grown into a trusted global partner in AI & ML, Enterprise Applications, Digital Services, Managed Services, and Business Services. With headquarters in Detroit, Michigan, CTC has a team of over 2,000 experts worldwide. We empower more than 100 organizations to tackle complex challenges and transform them into sustainable competitive strengths--driving innovation, efficiency, and growth every step of the way. Our strengths have always been Commitment to Customer, Commitment to Colleagues, and Commitment to Community (CTC). Read LessJob Title: Customer Engineer / Field Service Technician
Duration: Temp to hire
Travel: 100% within assigned territory
Job description:
A Field Service Technician performs on‐site maintenance, repairs, diagnostics, and component replacements while managing inventory, reporting, and customer issue resolution. The role requires mechanical/electrical aptitude, problem‐solving skills, integrity, and the ability to work independently with flexible hours. Technicians must handle physical tasks, travel, follow safety and security protocols, and use smartphones and basic tools to complete daily service calls.
Here are some of the tasks that our field service technicians do each day:
Perform minor maintenance, repairs, and component replacement at the module level.Maintains parts inventory and related records.Provides status reports throughout the service repair.Diagnose problems based on the information provided in the call and through the error logs on the ATM.Responsible for ownership of customer issues until resolution according to SLA agreements.Practices security safety procedures when working with ATM's and or within financial institution.Responsible for accurate and prompt reporting of calls and activity, as well as other reporting as required.The Field Service Technician position may require the following:
May require bending/squatting, walking/standing /sitting for prolonged periods.May require prolonged travel based on your service area.Carry and or lift a tool kit/parts of varying weights (1- 50 lbs.)You may be dispatched daily on a call-by-call basis or have a daily schedule.You may be required to work on rotating shifts, nights, and or weekends.Basic Qualifications:
High School Diploma or equivalent 0-1 years of related experience.Reliable transportation.A smart phone to receive work orders on and access support documentation. Android or iPhone.Have basic tools: Tools are not supplied. #1 and #2 flathead and philips screw drivers are most common.Required Availability, Experience, and Skillset:
Must have the ability to work a flexible schedule including nights, weekends, overtime, flex shifts, and on-call.Must have a high level of personal integrity and work well with minimal supervision.Must have Basic Electrical and Mechanical aptitude, skillset, and knowledge.Must have good problem-solving skills, be able to pick up new skills quickly, and work well under pressure.Company DescriptionAbout company - Since its founded in 1996, CTC has grown into a trusted global partner in AI & ML, Enterprise Applications, Digital Services, Managed Services, and Business Services. With headquarters in Detroit, Michigan, CTC has a team of over 2,000 experts worldwide. We empower more than 100 organizations to tackle complex challenges and transform them into sustainable competitive strengths--driving innovation, efficiency, and growth every step of the way. Our strengths have always been Commitment to Customer, Commitment to Colleagues, and Commitment to Community (CTC).Company DescriptionAbout company - Since its founded in 1996, CTC has grown into a trusted global partner in AI & ML, Enterprise Applications, Digital Services, Managed Services, and Business Services. With headquarters in Detroit, Michigan, CTC has a team of over 2,000 experts worldwide. We empower more than 100 organizations to tackle complex challenges and transform them into sustainable competitive strengths--driving innovation, efficiency, and growth every step of the way. Our strengths have always been Commitment to Customer, Commitment to Colleagues, and Commitment to Community (CTC). Read Less
Materials Handler II
Location: Chaska, MN, 55318
Job Type: Contract role
Shift: 1st Shift (Monday–Friday) | Occasional On-Call Weekend Support
Job Summary
We are seeking a reliable and detail-oriented Materials Handler II to support warehouse, shipping, receiving, and inventory operations. The ideal candidate will have experience in a manufacturing or assembly environment and be responsible for ensuring materials, parts, and equipment are accurately received, stored, distributed, and shipped while maintaining a safe and organized work environment.
About us:
Since its founding in 1996, CTC has grown into a trusted global partner in AI & ML, Enterprise Applications, Digital Services, Managed Services, and Business Services. With headquarters in Detroit, Michigan, CTC has a team of over 2,000 experts worldwide. We empower more than 100 organizations to tackle complex challenges and transform them into sustainable competitive strengths--driving innovation, efficiency, and growth every step of the way. Our strengths have always been Commitment to Customer, Commitment to Colleagues, and Commitment to Community (CTC).
Key Responsibilities Shipping & Receiving
Perform physical and administrative tasks related to receiving, storing, distributing, and shipping materials, parts, supplies, and equipment.Verify incoming shipments against purchase orders and packing slips.Inspect received goods and report or reject damaged or non-conforming items.Inventory Management
Maintain accurate inventory records and transaction documentation.Update inventory movements within ERP systems (SAP or similar).Conduct inventory counts and assist with cycle-count activities.Packaging & Distribution
Package, label, and prepare products and materials for shipment.Process shipping documentation and maintain shipment records.Calculate shipping weights and charges as required.Warehouse Operations
Review customer orders and fulfill material requests accurately and on time.Stock, organize, and distribute materials within warehouse, manufacturing, and distribution environments.Manage warehouse storage locations and optimize space utilization.Equipment Operation
Safely operate forklifts and other material-handling equipment as needed.Move, load, and unload materials while following established safety procedures.Additional Duties
Manage non-inventory items, including labeling, tracking, and updating holding lists.Coordinate scrap material handling and supplier pickups.Support special projects, storage requests, and crating activities for unique shipments.Maintain a clean, organized, and safe work environment.Required Qualifications
3–5 years of experience in a manufacturing, assembly, warehouse, or material handling environment.Strong attention to detail and commitment to accuracy.Experience using ERP systems such as SAP or similar inventory management software.Basic mechanical aptitude and ability to use hand tools.Strong math skills, including fractions, decimals, multiplication, and division.Reliable, punctual, safety-conscious, and able to work effectively in a team environment.Self-motivated with a willingness to learn and take ownership of responsibilities.Effective verbal communication skills.Preferred Qualifications
Forklift certification and/or previous forklift operating experience.Experience working in warehouse, logistics, distribution center, or manufacturing operations.Physical Requirements
Ability to lift, carry, push, and pull up to 35 lbs.Ability to stand, walk, bend, stoop, crawl, climb, and work in varying positions throughout the shift.Capability to work in confined spaces, elevated areas, and cleanroom environments.Ability to walk extended distances and climb stairs during the workday.Manual dexterity and visual acuity, including close vision, color vision, depth perception, and focus adjustment.Work Environment
Cleanroom, warehouse, and manufacturing environments.Personal Protective Equipment (PPE) required, including safety glasses, safety shoes, bump caps, and cleanroom garments.Occasional travel may be required for training, factory support, or customer site visits.
Education:
Associate (Preferred)Company DescriptionAbout company - Since its founded in 1996, CTC has grown into a trusted global partner in AI & ML, Enterprise Applications, Digital Services, Managed Services, and Business Services. With headquarters in Detroit, Michigan, CTC has a team of over 2,000 experts worldwide. We empower more than 100 organizations to tackle complex challenges and transform them into sustainable competitive strengths--driving innovation, efficiency, and growth every step of the way. Our strengths have always been Commitment to Customer, Commitment to Colleagues, and Commitment to Community (CTC).Company DescriptionAbout company - Since its founded in 1996, CTC has grown into a trusted global partner in AI & ML, Enterprise Applications, Digital Services, Managed Services, and Business Services. With headquarters in Detroit, Michigan, CTC has a team of over 2,000 experts worldwide. We empower more than 100 organizations to tackle complex challenges and transform them into sustainable competitive strengths--driving innovation, efficiency, and growth every step of the way. Our strengths have always been Commitment to Customer, Commitment to Colleagues, and Commitment to Community (CTC). Read Less
Computer Technologies Consultants (CTC) is seeking a Senior Lead Developer to support the Federal Mediation and Conciliation Service (FMCS) headquartered in Washington, DC. This will be a full-time, on-site position.
With offices in Washington DC and San Diego, CA, CTC is a leading technology company providing lifecycle IT, data analytics, cloud, agile software development, DevOps, Test Automation, Cyber Security, and infrastructure solutions. Additionally, we provide Professional Talent Acquisition Services as we proudly support the unique needs of U.S. Defense, Intelligence, and Federal Civilian agencies as well as Fortune 1000 companies.
Job Description:
We are seeking a highly skilled, hands-on Senior Lead Developer to spearhead the engineering efforts for the FMCS enterprise application ecosystem. In this role, you will be responsible for all core coding, system customization, bug fixing, and technical troubleshooting across the agency’s Microsoft 365, Azure, and custom .NET environments. As a designated Key Personnel member, you will translate architectural designs into secure, production-grade code, guide junior/peer developers through rigorous code reviews, and champion modern DevSecOps practices to deliver continuous value to over 20,000 internal and external users.
Core Responsibilities:
Full Lifecycle Application Development & Coding (CLIN 0002 & CLIN 0003)
Core Engineering: Lead all development, coding, and integration efforts across the FMCS technology stack for both minor adjustments ($<40$ hours) and major modernization initiatives ($\ge40$ hours). Custom Ecosystem Evolution: Build, refactor, and maintain custom applications using C#, .NET, and SQL Server backends—including the high-priority Arbitration management system hosted on Azure VMs. Microsoft 365 & Power Platform Customization: Develop advanced low-code/pro-code hybrid solutions featuring Power Apps (Canvas and Model-Driven), Power Automate flows, Power Pages portals, Power BI dashboards, and underlying Dataverse data models. Web Environment Modernization: Remediate and modernize public-facing web environments, transitioning legacy WordPress/Apache footprints over to cloud-ready, compliant target states.Software Development Standards & DevSecOps Implementation
Code Review & Mentorship: Conduct mandatory peer reviews of all code modifications before they are merged into the main branch to guarantee security, logic, and style compliance. Automated Testing: Write and maintain comprehensive automated test coverage for all new code deliveries, ensuring verified test results are integrated seamlessly into Agile sprint reviews. CI/CD Guardrails: Support the implementation and daily operations of Continuous Integration/Continuous Delivery (CI/CD) pipelines, responding to automated security scans (SAST and DAST). Version Control: Ensure all developed source code is rigidly maintained within Government-accessible, version-controlled repositories.Security, Supply Chain & Accessibility Engineering
Vulnerability Remediation: Actively troubleshoot, isolate, and resolve system performance issues, software bugs, and security vulnerabilities identified by continuous monitoring and threat assessments. Secure Software Supply Chain: Implement secure coding practices and generate compliant Software Bill of Materials (SBOM) documentation for production releases per federal directives (OMB M-24-15). Accessibility Adherence: Build and test all front-end interfaces to guarantee native alignment with Section 508 and WCAG 2.0 Level AA accessibility standards, resolving automated and manual screen-reader testing exceptions promptly.Required Education, Experience, & Skills
Enterprise Software Engineering: Minimum of ten (10) years of experience engineering, supporting, and scaling enterprise-level IT systems. Cloud Development: Minimum of five (5) years of direct coding and development experience inside cloud environments (specifically Azure Government/GCC Medium and AWS). Full-Stack Technical Proficiencies:Backend & Data: Deep mastery of C#, .NET Framework/.NET Core, SQL Server, PostgreSQL, and cloud-native DBaaS architectures. Frontend & Open-Source: Proficiency with modern frontend JavaScript frameworks (such as React, Angular, or Vue.js) alongside general backend open-source environments (Python, Java, Node.js). M365 Environment: Extensive hands-on customization experience with SharePoint Online, Teams governance, Dataverse data modeling, and the full Power Platform suite. Federal Context: Practical experience developing systems under FISMA Medium security guidelines, working alongside security teams to clear vulnerability findings and maintain robust ATO postures. Methodology Mastery: Deep alignment with Agile development ceremonies and hands-on experience using industry-standard quality frameworks (such as CMMI Level 3 standards).Security Clearance:
Must have a Tier 2 (Moderate Risk) Background Investigation (Public Trust)Pay Information
Full-Time Salary Range: TBD
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Benefits/Perks
401(k) matchingAccident and Hospital Indemnity InsuranceDental InsuranceDisability InsuranceEmployee Referral Bonus ProgramEmployee Assistance PlanFlexible spending accountHealth insuranceLife insurance (Term and Universal Life w/Long Term Care benefits)Paid time off (Vacation, Sick leave, and 11 Federal Holidays)Professional development assistance/Tuition reimbursement ProgramProfit Sharing Retirement ProgramVision insuranceComputer Technologies Consultants, Inc. is an Equal Opportunity Employer that provides employment opportunities for all qualified applicants without regard to race, color, religion, gender identity and/or expression, sexual orientation, age, mental or sensory differing abilities, protected veteran status, sex, national origin, or any other characteristic protected by applicable law. Computer Technologies Consultants, Inc. is devoted to diversity, equity, and inclusion.
Computer Technologies Consultants (CTC) is seeking a Technical Lead / Solution Architect to support the Federal Mediation and Conciliation Service (FMCS) headquartered in Washington, DC. This will be a full-time, on-site position.
With offices in Washington DC and San Diego, CA, CTC is a leading technology company providing lifecycle IT, data analytics, cloud, agile software development, DevOps, Test Automation, Cyber Security, and infrastructure solutions. Additionally, we provide Professional Talent Acquisition Services as we proudly support the unique needs of U.S. Defense, Intelligence, and Federal Civilian agencies as well as Fortune 1000 companies.
Job Description:
We are seeking a visionary and hands-on Technical Lead / Solution Architect to serve as the chief technical authority for the FMCS ADSS contract. In this role, you will design, oversee, and guide the modernization and cloud migration of critical enterprise application environments. As a designated Key Personnel member, you will bridge the gap between high-level agency strategy and technical execution, collaborating directly with the FMCS CIO, Government PM, and COR to transform aging legacy systems into secure, scalable, cloud-native solutions.
Core Responsibilities:
Architecture, Modernization & Cloud Migration
System Assessments: Conduct thorough architectural assessments of designated legacy systems, mapping out data models, dependencies, technical debt, and recommended target states. Modernization Roadmaps: Develop and present actionable, phased migration roadmaps to FMCS leadership for high-impact enterprise systems. AWS-to-Azure Migration: Architect and execute the full migration strategy to move all FMCS workloads from AWS to the Azure Government (GCC Medium) cloud environment, ensuring successful re-platforming and DNS/DNSSEC transitions. System Re-Engineering: Lead the modernization strategy for critical, high-user platforms, including the custom .NET Arbitration management system and the Microsoft Dynamics/Power Apps-based Case and Conflict Management System (CCMS).Technical Leadership & DevSecOps Engineering
Technical Standards Alignment: Enforce software development standards across the engineering team, ensuring robust peer code reviews and automated test coverage. DevSecOps Pipeline Management: Architect and maintain Continuous Integration/Continuous Delivery (CI/CD) pipelines, embedding automated security scanning (SAST/DAST) into the release workflow. Technical Documentation: Author and maintain system-level design artifacts, process flows, run books, and comprehensive technical architecture documents.Security, Governance & Compliance
Zero Trust Architecture: Design and implement infrastructure aligning with Zero Trust principles across identity, devices, networks, and data pillars (per OMB M-22-09). ATO Support: Coordinate closely with federal Authorizing Officials (AOs), CISOs, and ISSOs to build system security artifacts, obtain/maintain ATO postures for FISMA Medium environments, and remediate vulnerability findings. Supply Chain & Accessibility Assurance: Ensure the generation of a Software Bill of Materials (SBOM) for production releases and validate that all architectures inherently satisfy Section 508 and WCAG 2.0 Level AA standards.Required Education, Experience, & Skills
Enterprise Experience: Minimum of ten (10) years of experience supporting enterprise-scale IT systems, with a track record of driving modernization for distributed user bases exceeding 20,000 users. Cloud Architecture Expertise: Minimum of five (5) years developing and architecting cloud environments, with specific experience in Azure Government Cloud (GCC Medium) and AWS. Federal Security Experience: Proven success establishing and maintaining ATOs for federal systems rated FISMA Medium or higher. Comprehensive Technology Stack Mastery:Microsoft 365/Power Platform: Core architectural expertise in SharePoint Online, Dataverse, Power Apps (Canvas and Model-Driven), Power Automate, Power Pages, and Power BI. Development Stack: Deep proficiency across C#, .NET, SQL Server, PostgreSQL, and modern open-source stacks (React, Angular, Vue.js, Python, Java, Node.js). Organizational Standard Maturity: Background working within CMMI Level 3 (for both Development and Services) frameworks preferred.Security Clearance:
Must have a Tier 2 (Moderate Risk) Background Investigation (Public Trust)Pay Information
Full-Time Salary Range: TBD
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Benefits/Perks
401(k) matchingAccident and Hospital Indemnity InsuranceDental InsuranceDisability InsuranceEmployee Referral Bonus ProgramEmployee Assistance PlanFlexible spending accountHealth insuranceLife insurance (Term and Universal Life w/Long Term Care benefits)Paid time off (Vacation, Sick leave, and 11 Federal Holidays)Professional development assistance/Tuition reimbursement ProgramProfit Sharing Retirement ProgramVision insuranceComputer Technologies Consultants, Inc. is an Equal Opportunity Employer that provides employment opportunities for all qualified applicants without regard to race, color, religion, gender identity and/or expression, sexual orientation, age, mental or sensory differing abilities, protected veteran status, sex, national origin, or any other characteristic protected by applicable law. Computer Technologies Consultants, Inc. is devoted to diversity, equity, and inclusion.
Computer Technologies Consultants (CTC) is seeking a Program/Project Manager to support the Federal Mediation and Conciliation Service (FMCS) headquartered in Washington, DC. This will be a full-time, on-site position.
With offices in Washington DC and San Diego, CA, CTC is a leading technology company providing lifecycle IT, data analytics, cloud, agile software development, DevOps, Test Automation, Cyber Security, and infrastructure solutions. Additionally, we provide Professional Talent Acquisition Services as we proudly support the unique needs of U.S. Defense, Intelligence, and Federal Civilian agencies as well as Fortune 1000 companies.
Job Description:
We are seeking a highly qualified Program/Project Manager (PM) to serve as the primary point of contact and lead technical delivery for the FMCS Application Development and Support Services (ADSS) contract. In this role, you will oversee full lifecycle application development, operations and maintenance (O&M), modernization, and cloud migration initiatives across a complex enterprise ecosystem (centered on Microsoft 365, Azure Government Cloud, and custom .NET applications). As a designated Key Personnel member, you will directly collaborate with the FMCS CIO, Contracting Officer’s Representative (COR), and Government Project Managers to ensure all cost, schedule, performance, and compliance requirements are met cleanly and efficiently.
Core Responsibilities:
Contract & Project Management (CLIN 0001)
Team Leadership: Supervise and track the contractor team to ensure strict adherence to technical performance, delivery schedules, and cost constraints. Planning & Execution: Develop and maintain a detailed Project Work Plan (PWP) outlining the technical approach for operations, maintenance, modernization, and system enhancements. Requirements & Resources: Lead requirements gathering, build project timelines, and allocate technical resources to active development streams. Government Collaboration: Work directly with the Government PM and COR to manage competing priorities, configuration control, and risk management plans. Meeting Coordination: Attend regularly scheduled bi-weekly and weekly meetings with the COR, CIO, and stakeholders. Deliver comprehensive meeting minutes within two (2) business days.Operations & Delivery Oversight (CLIN 0002 & CLIN 0003)
Agile & DevSecOps Delivery: Ensure all application development, minor enhancements ($<40$ hours), and major modernization initiatives ($\ge40$ hours) are executed using Agile methodologies and DevSecOps best practices. Infrastructure & Migration Support: Oversee massive enterprise initiatives, including workload migrations from AWS to Azure Government (GCC Medium), and the modernization of custom .NET/SQL Server case/arbitration management systems. Quality Control: Maintain an industry- and government-standard quality control approach for all source code, technical documentation (run books), and system deployments.Reporting & Financial Tracking
Weekly reporting: Provide a written weekly status report detailing completed activities, upcoming milestones, risk assessments, and recommended mitigation strategies. Monthly Status Reports (MSR): Generate and submit an executive-ready MSR by the 5th business day of each month, tracking system availability, SLA metrics, and project health (R/Y/G). Financial Dashboards: Deliver a Monthly Financial Dashboard mapping planned vs. actual expenditures by CLIN and task, including explicit narrative variance analyses for deviations exceeding 10%.Required Education, Experience, & Skills
Enterprise Experience: Minimum of ten (10) years of experience managing and supporting enterprise-scale IT systems. Cloud Experience: Minimum of five (5) years developing, architecting, or managing workloads in cloud environments (specifically Azure Government Cloud / GCC Medium and AWS). Federal Context: Proven experience supporting federal agency mission-critical IT environments, specifically handling FISMA Medium or higher applications and distributed user populations exceeding 20,000 external/internal users. Ecosystem Knowledge: Strong familiarity with managing teams building solutions on:Microsoft 365 Stack: SharePoint Online, Teams, Power Apps, Power Automate, Power Pages, Power BI, and Dataverse. Custom Development: C#, .NET, SQL Server, PostgreSQL, and open-source stacks (React, Angular, Python, Node.js).Compliance & Security Mandates
Federal Compliance: Demonstrated expertise in maintaining strict compliance with FISMA, NIST SP 800-53, and Section 508 / WCAG 2.0 AA accessibility standards. Zero Trust Guidance: Direct experience aligning federal IT infrastructure with Zero Trust Architecture principles and standard identity controls (per OMB mandates M-22-09, M-25-21, M-26-10). Cybersecurity Support: Deep familiarity supporting Authority to Operate (ATO) processes, Software Bill of Materials (SBOM) generation (OMB M-24-15), and maintaining Plans of Action and Milestones (POA&Ms).Security Clearance:
Must have a Tier 2 (Moderate Risk) Background Investigation (Public Trust)Pay Information
Full-Time Salary Range: TBD
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Benefits/Perks
401(k) matchingAccident and Hospital Indemnity InsuranceDental InsuranceDisability InsuranceEmployee Referral Bonus ProgramEmployee Assistance PlanFlexible spending accountHealth insuranceLife insurance (Term and Universal Life w/Long Term Care benefits)Paid time off (Vacation, Sick leave, and 11 Federal Holidays)Professional development assistance/Tuition reimbursement ProgramProfit Sharing Retirement ProgramVision insuranceComputer Technologies Consultants, Inc. is an Equal Opportunity Employer that provides employment opportunities for all qualified applicants without regard to race, color, religion, gender identity and/or expression, sexual orientation, age, mental or sensory differing abilities, protected veteran status, sex, national origin, or any other characteristic protected by applicable law. Computer Technologies Consultants, Inc. is devoted to diversity, equity, and inclusion.
