Job DescriptionJob Description

The Customer Service Team Leader is responsible for supporting the Store Manager by serving as the Manager on Duty (MOD) assuring safety, sales, production, programs and services, and other standards are maintained. This position will also partner with other members of the Retail Administration team, People Resources, and Workforce Development to ensure that all activities performed are in a manner consistent with the mission, vision, and values of Goodwill of the Finger Lakes.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Serves as Leader on Duty as dictated by schedule:Ensures safe work practices are followed at all timesEnsures the facility is neat, clean, and organized to prevent injury or accident.Ensures employees, volunteers, community service personnel, and others use safe work methods at all times.Assists with supervising the daily cash drawer balances and deposits of store receipts:Assists with monitoring the operation of the cash registers to ensure the proper accountability of all transactions.Balances cash and deposits store receipts as required.Assists with the transmission of all required reports.Assists with the supervision of all employees.Reviews customer concerns and resolves appropriately.Maintains interior and exterior of store in a neat, clean, organized manner (including but not limited to vacuuming, dusting, cleaning bathrooms, mopping floor).Performs the duties of various team member roles as staffing needs arise.Asks every customer for a Round-up donation, maintains a minimum of 25% round up average. Maintains proper security of all company assets.Assists the Store Leader with store employee meetings as necessary for employees in assigned operation.Assists in ensuring that store equipment is maintained in proper working order. Promptly notifies Maintenance Supervisor of defects, or IT Manager of problems relating to the computer systems and e-mail.Contributes to the effectiveness of the store by performing all other tasks as assigned, which include coverage of the donation door, cashiering, and production of donated merchandise.

SUPERVISORY RESPONSIBILITIES:

Indirectly supervises store team members, volunteers, and community service personnel in assigned operation in accordance with the organization's policies and applicable laws.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. This position is required to work nights, weekends, and holidays.

EDUCATION AND/OR EXPERIENCE:

Associates degree preferred. Minimum of one year retail experience with at least six months supervisory experience.

Or equivalent combination of education and experience.

COMPUTER SKILLS:

Must be proficient in Microsoft Word, Excel, and Outlook.

LANGUAGE SKILLS:

Ability to read and understand documents such as time cards and policy manuals. Ability to write routine reports. Ability to speak effectively and communicate clearly to other employees and customers.

MATHEMATICAL SKILLS:

Able to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and sales volume. Able to apply basic financial and budgeting concepts.

WORK ENVIRONMENT:

While performing the duties of this job the employee is usually working in a comfortable and store environment. At times this employee may be exposed to the outside environment when receiving donations. The employee will also be exposed to the donation processing area which is a factory-like environment.

SCHEDULING REQUIREMENTS:

Must have open and flexible availability, and be willing to work evenings and weekends.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee must be able to travel for work-related programs and meetings. The employee is required to move stock, climb or balance on step‑ladders; stoop, kneel, crouch or crawl while setting up displays. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. The employee may bend and turn to evaluate donations moving from a bin to a processing table, as needed. The employee may also on occasion need to tag merchandise which requires use of at least one hand.

Physical Demands- Customer Service Team Leader

Frequency

Never

Almost Never

Occasionally

Almost always

Always

Sitting

X

Standing

X

Walking

X

Bending over

X

Crawling

X

Reaching Overhead

X

Crouching

X

Kneeling

X

Balancing

X

Lifting and Carrying

10 lbs. or less

X

11 to 25 lbs.

X

26 to 50 lbs.

X

51 to 75 lbs.

X

76 to 100 lbs.

X

over 100 lbs.

X

Push/ Pull Max Force

0 to 20 lbs.

X

21 to 39 lbs.

X

40 to 59 lbs.

X

60 to 100 lbs.

X

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law

Read Less

Job DescriptionJob Description

The Customer Service Team Leader is responsible for supporting the Store Manager by serving as the Manager on Duty (MOD) assuring safety, sales, production, programs and services, and other standards are maintained. This position will also partner with other members of the Retail Administration team, People Resources, and Workforce Development to ensure that all activities performed are in a manner consistent with the mission, vision, and values of Goodwill of the Finger Lakes.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Serves as Leader on Duty as dictated by schedule:Ensures safe work practices are followed at all timesEnsures the facility is neat, clean, and organized to prevent injury or accident.Ensures employees, volunteers, community service personnel, and others use safe work methods at all times.Assists with supervising the daily cash drawer balances and deposits of store receipts:Assists with monitoring the operation of the cash registers to ensure the proper accountability of all transactions.Balances cash and deposits store receipts as required.Assists with the transmission of all required reports.Assists with the supervision of all employees.Reviews customer concerns and resolves appropriately.Maintains interior and exterior of store in a neat, clean, organized manner (including but not limited to vacuuming, dusting, cleaning bathrooms, mopping floor).Performs the duties of various team member roles as staffing needs arise.Asks every customer for a Round-up donation, maintains a minimum of 25% round up average. Maintains proper security of all company assets.Assists the Store Leader with store employee meetings as necessary for employees in assigned operation.Assists in ensuring that store equipment is maintained in proper working order. Promptly notifies Maintenance Supervisor of defects, or IT Manager of problems relating to the computer systems and e-mail.Contributes to the effectiveness of the store by performing all other tasks as assigned, which include coverage of the donation door, cashiering, and production of donated merchandise.

SUPERVISORY RESPONSIBILITIES:

Indirectly supervises store team members, volunteers, and community service personnel in assigned operation in accordance with the organization's policies and applicable laws.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. This position is required to work nights, weekends, and holidays.

EDUCATION AND/OR EXPERIENCE:

Associates degree preferred. Minimum of one year retail experience with at least six months supervisory experience.

Or equivalent combination of education and experience.

COMPUTER SKILLS:

Must be proficient in Microsoft Word, Excel, and Outlook.

LANGUAGE SKILLS:

Ability to read and understand documents such as time cards and policy manuals. Ability to write routine reports. Ability to speak effectively and communicate clearly to other employees and customers.

MATHEMATICAL SKILLS:

Able to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and sales volume. Able to apply basic financial and budgeting concepts.

WORK ENVIRONMENT:

While performing the duties of this job the employee is usually working in a comfortable and store environment. At times this employee may be exposed to the outside environment when receiving donations. The employee will also be exposed to the donation processing area which is a factory-like environment.

SCHEDULING REQUIREMENTS:

Must have open and flexible availability, and be willing to work evenings and weekends.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee must be able to travel for work-related programs and meetings. The employee is required to move stock, climb or balance on step‑ladders; stoop, kneel, crouch or crawl while setting up displays. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. The employee may bend and turn to evaluate donations moving from a bin to a processing table, as needed. The employee may also on occasion need to tag merchandise which requires use of at least one hand.

Physical Demands- Customer Service Team Leader

Frequency

Never

Almost Never

Occasionally

Almost always

Always

Sitting

X

Standing

X

Walking

X

Bending over

X

Crawling

X

Reaching Overhead

X

Crouching

X

Kneeling

X

Balancing

X

Lifting and Carrying

10 lbs. or less

X

11 to 25 lbs.

X

26 to 50 lbs.

X

51 to 75 lbs.

X

76 to 100 lbs.

X

over 100 lbs.

X

Push/ Pull Max Force

0 to 20 lbs.

X

21 to 39 lbs.

X

40 to 59 lbs.

X

60 to 100 lbs.

X

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law

Read Less

Job DescriptionJob Description

STATUS: Full time / Non-Exempt

REPORTS TO: Branch Manager

LOCATION: Rochester Region

RATE: $24.00 per hour

HOURS: 37.50 hours per week

SCHEDULE: Monday 8:30 – 4:30 / Tuesday 8:30 – 4:30 / Wednesday 9:30 – 4:30 / Thursday 8:30 – 5:30 / Friday 8:30 – 6:30 / Saturday 8:30 – 1:30*

*Schedule may vary based on business needs. Must be available to work 2-3 Saturdays per month.

Position Overview

The primary function of the Floating Member Service Specialist (MSS) is to uncover members’ needs and make appropriate and timely suggestions of products and services to members. This is performed in person, as well as over the telephone. It is essential that the Floating Member Service Specialist provides members with accurate information, regarding the credit union’s products and services, and responds to any questions, concerns, or complaints, in an effective and professional manner. The Floating Member Service Specialist will be assigned to various branch locations, throughout the Rochester region.

Essential Functions

Member Service Desk:

Promote and cross-sell credit union products and services that best suit our members’ needs.Meet sales goals as determined by management. Initiate contact with members to discuss unaddressed needs. Ask for business referrals from satisfied members.Display excellent interpersonal and telephone skills, with the ability to interact professionally and effectively with members face to face, and over the telephone.Process member transaction requests accurately and efficiently. Transactions at the member service desk include, but are not limited to, loan closing, new account/product opening, certificates, renewals, etc. Responsible for balancing daily work.Build in next steps with members to address future needs.Research and resolve member questions, problems, and complaints by either telephone, written correspondence or in person.Adhere to credit union and departmental policies and procedures.Update and document information learned about members on the system.

Teller Station:

Accurately process transactions. Adhere to credit union policies and branch/departmental procedures. Make appropriate and timely suggestions about products and services to members.Make effective referrals to other specialists when appropriate.

Other

Update and document information learned about members on the system. Prepare workstation at the beginning of each day and ensure proper inventory of supplies throughout the day.Assist in various duties upon management’s request.Participate in special projects as assigned by management. Work overtime when requested by management.

Qualifications

Education/Experience: An equivalent combination of the following:

High School Diploma/Equivalency required.Minimum one-two years’ prior Teller experience.

Skills

Strong math and keyboarding skills.Effective communication skills, including listening skills, to build relationships and member loyalty.Excellent interpersonal skills to create positive member experience.Ability to cross-sell products and services.Strong attention to detail and excellent organizational skills.

Working Environment

Must be able to sit and or stand for an extended period of time in a normal office environment.Occasional lifting required.

Licensure Requirements

In compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act) and the statute’s regulations, applicants must be eligible to register as a Mortgage Loan Originator (MLO). Candidates being considered will be subject to a credit check and fingerprinting.

EQUAL OPPORTUNITY EMPLOYER: The Summit Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with disability.

Subject to the compliance requirements of all related federal regulations, including but not limited to; the Bank Secrecy Act (BSA), Anti Money Laundering (AML), Information Security and Privacy policies and procedures. Employees complete annual BSA, AML, Information Security, Privacy, and other job-related training requirements as established by the Summit and within deadlines.

*Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

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Job DescriptionJob Description

STATUS: Full time / Non-Exempt

REPORTS TO: Branch Manager

LOCATION: Rochester Region

RATE: $24.00 per hour

HOURS: 37.50 hours per week

SCHEDULE: Monday 8:30 – 4:30 / Tuesday 8:30 – 4:30 / Wednesday 9:30 – 4:30 / Thursday 8:30 – 5:30 / Friday 8:30 – 6:30 / Saturday 8:30 – 1:30*

*Schedule may vary based on business needs. Must be available to work 2-3 Saturdays per month.

Position Overview

The primary function of the Floating Member Service Specialist (MSS) is to uncover members’ needs and make appropriate and timely suggestions of products and services to members. This is performed in person, as well as over the telephone. It is essential that the Floating Member Service Specialist provides members with accurate information, regarding the credit union’s products and services, and responds to any questions, concerns, or complaints, in an effective and professional manner. The Floating Member Service Specialist will be assigned to various branch locations, throughout the Rochester region.

Essential Functions

Member Service Desk:

Promote and cross-sell credit union products and services that best suit our members’ needs.Meet sales goals as determined by management. Initiate contact with members to discuss unaddressed needs. Ask for business referrals from satisfied members.Display excellent interpersonal and telephone skills, with the ability to interact professionally and effectively with members face to face, and over the telephone.Process member transaction requests accurately and efficiently. Transactions at the member service desk include, but are not limited to, loan closing, new account/product opening, certificates, renewals, etc. Responsible for balancing daily work.Build in next steps with members to address future needs.Research and resolve member questions, problems, and complaints by either telephone, written correspondence or in person.Adhere to credit union and departmental policies and procedures.Update and document information learned about members on the system.

Teller Station:

Accurately process transactions. Adhere to credit union policies and branch/departmental procedures. Make appropriate and timely suggestions about products and services to members.Make effective referrals to other specialists when appropriate.

Other

Update and document information learned about members on the system. Prepare workstation at the beginning of each day and ensure proper inventory of supplies throughout the day.Assist in various duties upon management’s request.Participate in special projects as assigned by management. Work overtime when requested by management.

Qualifications

Education/Experience: An equivalent combination of the following:

High School Diploma/Equivalency required.Minimum one-two years’ prior Teller experience.

Skills

Strong math and keyboarding skills.Effective communication skills, including listening skills, to build relationships and member loyalty.Excellent interpersonal skills to create positive member experience.Ability to cross-sell products and services.Strong attention to detail and excellent organizational skills.

Working Environment

Must be able to sit and or stand for an extended period of time in a normal office environment.Occasional lifting required.

Licensure Requirements

In compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act) and the statute’s regulations, applicants must be eligible to register as a Mortgage Loan Originator (MLO). Candidates being considered will be subject to a credit check and fingerprinting.

EQUAL OPPORTUNITY EMPLOYER: The Summit Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with disability.

Subject to the compliance requirements of all related federal regulations, including but not limited to; the Bank Secrecy Act (BSA), Anti Money Laundering (AML), Information Security and Privacy policies and procedures. Employees complete annual BSA, AML, Information Security, Privacy, and other job-related training requirements as established by the Summit and within deadlines.

*Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Read Less

Job DescriptionJob Description

STATUS: Full time / Non-Exempt

REPORTS TO: Branch Manager

LOCATION: Rochester Region

RATE: $24.00 per hour

HOURS: 37.50 hours per week

SCHEDULE: Monday 8:30 – 4:30 / Tuesday 8:30 – 4:30 / Wednesday 9:30 – 4:30 / Thursday 8:30 – 5:30 / Friday 8:30 – 6:30 / Saturday 8:30 – 1:30*

*Schedule may vary based on business needs. Must be available to work 2-3 Saturdays per month.

Position Overview

The primary function of the Floating Member Service Specialist (MSS) is to uncover members’ needs and make appropriate and timely suggestions of products and services to members. This is performed in person, as well as over the telephone. It is essential that the Floating Member Service Specialist provides members with accurate information, regarding the credit union’s products and services, and responds to any questions, concerns, or complaints, in an effective and professional manner. The Floating Member Service Specialist will be assigned to various branch locations, throughout the Rochester region.

Essential Functions

Member Service Desk:

Promote and cross-sell credit union products and services that best suit our members’ needs.Meet sales goals as determined by management. Initiate contact with members to discuss unaddressed needs. Ask for business referrals from satisfied members.Display excellent interpersonal and telephone skills, with the ability to interact professionally and effectively with members face to face, and over the telephone.Process member transaction requests accurately and efficiently. Transactions at the member service desk include, but are not limited to, loan closing, new account/product opening, certificates, renewals, etc. Responsible for balancing daily work.Build in next steps with members to address future needs.Research and resolve member questions, problems, and complaints by either telephone, written correspondence or in person.Adhere to credit union and departmental policies and procedures.Update and document information learned about members on the system.

Teller Station:

Accurately process transactions. Adhere to credit union policies and branch/departmental procedures. Make appropriate and timely suggestions about products and services to members.Make effective referrals to other specialists when appropriate.

Other

Update and document information learned about members on the system. Prepare workstation at the beginning of each day and ensure proper inventory of supplies throughout the day.Assist in various duties upon management’s request.Participate in special projects as assigned by management. Work overtime when requested by management.

Qualifications

Education/Experience: An equivalent combination of the following:

High School Diploma/Equivalency required.Minimum one-two years’ prior Teller experience.

Skills

Strong math and keyboarding skills.Effective communication skills, including listening skills, to build relationships and member loyalty.Excellent interpersonal skills to create positive member experience.Ability to cross-sell products and services.Strong attention to detail and excellent organizational skills.

Working Environment

Must be able to sit and or stand for an extended period of time in a normal office environment.Occasional lifting required.

Licensure Requirements

In compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act) and the statute’s regulations, applicants must be eligible to register as a Mortgage Loan Originator (MLO). Candidates being considered will be subject to a credit check and fingerprinting.

EQUAL OPPORTUNITY EMPLOYER: The Summit Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with disability.

Subject to the compliance requirements of all related federal regulations, including but not limited to; the Bank Secrecy Act (BSA), Anti Money Laundering (AML), Information Security and Privacy policies and procedures. Employees complete annual BSA, AML, Information Security, Privacy, and other job-related training requirements as established by the Summit and within deadlines.

*Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Read Less

Job DescriptionJob Description

STATUS: Full time / Non-Exempt

REPORTS TO: Branch Manager

LOCATION: Rochester Region

RATE: $24.00 per hour

HOURS: 37.50 hours per week

SCHEDULE: Monday 8:30 – 4:30 / Tuesday 8:30 – 4:30 / Wednesday 9:30 – 4:30 / Thursday 8:30 – 5:30 / Friday 8:30 – 6:30 / Saturday 8:30 – 1:30*

*Schedule may vary based on business needs. Must be available to work 2-3 Saturdays per month.

Position Overview

The primary function of the Floating Member Service Specialist (MSS) is to uncover members’ needs and make appropriate and timely suggestions of products and services to members. This is performed in person, as well as over the telephone. It is essential that the Floating Member Service Specialist provides members with accurate information, regarding the credit union’s products and services, and responds to any questions, concerns, or complaints, in an effective and professional manner. The Floating Member Service Specialist will be assigned to various branch locations, throughout the Rochester region.

Essential Functions

Member Service Desk:

Promote and cross-sell credit union products and services that best suit our members’ needs.Meet sales goals as determined by management. Initiate contact with members to discuss unaddressed needs. Ask for business referrals from satisfied members.Display excellent interpersonal and telephone skills, with the ability to interact professionally and effectively with members face to face, and over the telephone.Process member transaction requests accurately and efficiently. Transactions at the member service desk include, but are not limited to, loan closing, new account/product opening, certificates, renewals, etc. Responsible for balancing daily work.Build in next steps with members to address future needs.Research and resolve member questions, problems, and complaints by either telephone, written correspondence or in person.Adhere to credit union and departmental policies and procedures.Update and document information learned about members on the system.

Teller Station:

Accurately process transactions. Adhere to credit union policies and branch/departmental procedures. Make appropriate and timely suggestions about products and services to members.Make effective referrals to other specialists when appropriate.

Other

Update and document information learned about members on the system. Prepare workstation at the beginning of each day and ensure proper inventory of supplies throughout the day.Assist in various duties upon management’s request.Participate in special projects as assigned by management. Work overtime when requested by management.

Qualifications

Education/Experience: An equivalent combination of the following:

High School Diploma/Equivalency required.Minimum one-two years’ prior Teller experience.

Skills

Strong math and keyboarding skills.Effective communication skills, including listening skills, to build relationships and member loyalty.Excellent interpersonal skills to create positive member experience.Ability to cross-sell products and services.Strong attention to detail and excellent organizational skills.

Working Environment

Must be able to sit and or stand for an extended period of time in a normal office environment.Occasional lifting required.

Licensure Requirements

In compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act) and the statute’s regulations, applicants must be eligible to register as a Mortgage Loan Originator (MLO). Candidates being considered will be subject to a credit check and fingerprinting.

EQUAL OPPORTUNITY EMPLOYER: The Summit Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with disability.

Subject to the compliance requirements of all related federal regulations, including but not limited to; the Bank Secrecy Act (BSA), Anti Money Laundering (AML), Information Security and Privacy policies and procedures. Employees complete annual BSA, AML, Information Security, Privacy, and other job-related training requirements as established by the Summit and within deadlines.

*Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Read Less

Job DescriptionJob Description

STATUS: Full time / Non-Exempt

REPORTS TO: Branch Manager

LOCATION: Rochester Region

RATE: $24.00 per hour

HOURS: 37.50 hours per week

SCHEDULE: Monday 8:30 – 4:30 / Tuesday 8:30 – 4:30 / Wednesday 9:30 – 4:30 / Thursday 8:30 – 5:30 / Friday 8:30 – 6:30 / Saturday 8:30 – 1:30*

*Schedule may vary based on business needs. Must be available to work 2-3 Saturdays per month.

Position Overview

The primary function of the Floating Member Service Specialist (MSS) is to uncover members’ needs and make appropriate and timely suggestions of products and services to members. This is performed in person, as well as over the telephone. It is essential that the Floating Member Service Specialist provides members with accurate information, regarding the credit union’s products and services, and responds to any questions, concerns, or complaints, in an effective and professional manner. The Floating Member Service Specialist will be assigned to various branch locations, throughout the Rochester region.

Essential Functions

Member Service Desk:

Promote and cross-sell credit union products and services that best suit our members’ needs.Meet sales goals as determined by management. Initiate contact with members to discuss unaddressed needs. Ask for business referrals from satisfied members.Display excellent interpersonal and telephone skills, with the ability to interact professionally and effectively with members face to face, and over the telephone.Process member transaction requests accurately and efficiently. Transactions at the member service desk include, but are not limited to, loan closing, new account/product opening, certificates, renewals, etc. Responsible for balancing daily work.Build in next steps with members to address future needs.Research and resolve member questions, problems, and complaints by either telephone, written correspondence or in person.Adhere to credit union and departmental policies and procedures.Update and document information learned about members on the system.

Teller Station:

Accurately process transactions. Adhere to credit union policies and branch/departmental procedures. Make appropriate and timely suggestions about products and services to members.Make effective referrals to other specialists when appropriate.

Other

Update and document information learned about members on the system. Prepare workstation at the beginning of each day and ensure proper inventory of supplies throughout the day.Assist in various duties upon management’s request.Participate in special projects as assigned by management. Work overtime when requested by management.

Qualifications

Education/Experience: An equivalent combination of the following:

High School Diploma/Equivalency required.Minimum one-two years’ prior Teller experience.

Skills

Strong math and keyboarding skills.Effective communication skills, including listening skills, to build relationships and member loyalty.Excellent interpersonal skills to create positive member experience.Ability to cross-sell products and services.Strong attention to detail and excellent organizational skills.

Working Environment

Must be able to sit and or stand for an extended period of time in a normal office environment.Occasional lifting required.

Licensure Requirements

In compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act) and the statute’s regulations, applicants must be eligible to register as a Mortgage Loan Originator (MLO). Candidates being considered will be subject to a credit check and fingerprinting.

EQUAL OPPORTUNITY EMPLOYER: The Summit Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with disability.

Subject to the compliance requirements of all related federal regulations, including but not limited to; the Bank Secrecy Act (BSA), Anti Money Laundering (AML), Information Security and Privacy policies and procedures. Employees complete annual BSA, AML, Information Security, Privacy, and other job-related training requirements as established by the Summit and within deadlines.

*Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

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Job DescriptionJob Description

Responsible for overseeing the daily operations of a customer service department, leading a team of representatives to ensure high-quality customer interactions, resolve complaints, and implement strategies to maintain customer satisfaction and loyalty by setting policies, training staff, and monitoring performance metrics to achieve company objectives. To keep the customer service department running in an efficient and profitable manner, ensure high customer satisfaction and loyalty, and develop strategies to improve the customer experience, while also collaborating with other departments to achieve organizational goals.

Duties and responsibilities

Team Leadership and Management:

• Lead, motivate, and mentor a team of customer service representatives.

• Set team goals, monitor performance, and provide regular feedback.

• Recruit, hire, and train customer service staff.

• Address and resolve team conflicts.

Customer Service Operations:

• Oversee the daily operations of the customer service department.

• Develop and implement customer service policies, procedures, and training programs.

• Ensure efficient and effective handling of customer inquiries, complaints, and issues.

• Manage customer service tools and CRM software.

Customer Relationship Management:

• Build and maintain strong relationships with customers.

• Understand customer needs and expectations.

• Proactively identify and address potential customer issues.

• Implement customer retention strategies.

Performance Management and Improvement:

• Collect and analyze customer service data to identify areas for improvement.

• Develop and implement strategies to enhance customer satisfaction and loyalty.

• Monitor and evaluate customer service performance against established metrics.

• Stay updated on customer service trends and technologies.

Collaboration and Communication:

• Collaborate with other departments (e.g., sales, marketing, production) to ensure a positive customer experience.

• Communicate customer feedback and issues to relevant stakeholders.

• Represent the customer service department in meetings and cross-functional projects.

Manufacturing-Specific Responsibilities:

• Understand the manufacturing processes and products.

• Address issues related to product quality, delivery, and order processing.

• Work with plant and production managers to resolve job issues.

• Support Lean Manufacturing Initiatives.

Other duties as assigned

Qualifications

Education

Bachelor’s Degree, Technical Degree, or equivalent experience for the position.

Work Experience

Five years of experience in an inside sales/customer service role for a manufacturing company is REQUIREDTwo years of experience processing orders in a custom/ made to order/ manufacturing environment is REQUIREDMust have experience working in an ERP and CRM database in the last five years of employmentProficient with Microsoft Office Suite, web browsers (including web-based application), and ERP systems (Syteline preferred).Magnetic and/or metal manufacturing industry experience is a plusOrganized and detail oriented, capable of multi-tasking.Communication: All contacts require tact, efficiency, and the ability to positively and patiently communicate, as well as excellent written and verbal communication skills.Commercially Astute: Ability to communicate with clear and positive representations of the company and using good judgment on what to say, when to say, and how to say it.Entrepreneurial: Helping to identify solutions to any challenges and improve efficiency in managing customers.Technical: Technical competence to understand the products we sell and the methods used in their manufacture.

Working conditions

Standard work week is Monday through Friday, hours to be consistent with business unit; some off hours work expected.Generally working in Office with some activities in production environment.Some day or overnight travel domestically could be required.

Physical requirements

Could require intermittent and long periods of sitting and/or standing.Required to do repetitive work, with fingers and handsPeriodic lifting of materials not to exceed 25 pounds.

Direct reports

Yes

Arnold Magnetic Technologies is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Sexual Orientation/General Identity/Disability/Veteran

#ROC

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Job DescriptionJob Description

At Shawn Capelle Agency, Inc., excellence is our standard. Led by a 17-year consecutive All-American award winner, we set the benchmark for performance, professionalism, and client service. Our name is trusted throughout the community, giving our team instant credibility. We pride ourselves on a client-first culture that emphasizes service after the sale, ensuring lasting relationships and a sense of purpose in every interaction. With mentorship, hands-on training, and the tools to succeed, we create an environment where high performers can thrive.

We are seeking a driven and detail-oriented Insurance Customer Service Representative to join our award-winning team. In this role, you will work closely with clients to assess their needs, provide tailored solutions, and deliver exceptional service at every stage.

Base hourly pay: $22-$32 based on experienceMonday-Friday schedule with evenings and weekends offFlexible work scheduling, we're a Family First AgencyPaid time off and retirement planLife insurance benefitsCareer growth opportunities

If you are ready to make a meaningful impact while building a rewarding career, apply today!

Benefits

Hourly Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Life Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

Weekends Off

Responsibilities
Evaluate clients personal, family, or business risksIdentify coverage gaps and potential financial vulnerabilitiesRecommend policies that fit each clients needs and budget, and look for opportunities to cross-sell/upsell Clearly explain policy benefits, limits, and exclusionsGuide clients through the claims process with professionalism and care
Requirements
Ability to assess risk and conduct needs analysesProficiency in explaining complex concepts clearlyHigh integrity, resilience, and self-motivationProblem-solving skills and adaptabilityInsurance license required Read Less

Job DescriptionJob DescriptionOverview:As a telephonic interpreter for Afrikaans in LSA’s network of Independently Contracted Interpreters, you are responsible for handling telephone calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service.  Language Services Associates is continuously accepting qualified interpreters! Responsibilities:·         Provide effective telephonic remote interpreting·         Answer inbound calls in a timely manner·         Provide superior customer service·         Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality·         Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices·         Complete training(s) and participate in ongoing Quality Assurance monitoring Qualifications/Experience:·         Full fluency in both English and Afrikaans·        US or International Based·         Technology proficient (web-based platforms, email, Microsoft Word)·         Landline phone access for sound quality·         An interpreting space that is quiet, secure, and free from outside noises·         2+ years of professional interpreting experience preferred·         Industry specific certifications/trainings preferred (CMI, CCHI, etc.)·         Proof of 40+ hour medical interpreting training preferred (ex: Bridging the Gap, Cross-Cultural, etc.) LSA is passionate about what we do, which is helping people thrive in an increasingly global environment!  If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience Read Less

Job DescriptionJob DescriptionOverview:As a telephonic interpreter for Ixil in LSA’s network of Independently Contracted Interpreters, you are responsible for handling telephone calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service.  Language Services Associates is continuously accepting qualified interpreters! Responsibilities:·         Provide effective telephonic remote interpreting·         Answer inbound calls in a timely manner·         Provide superior customer service·         Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality·         Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices·         Complete training(s) and participate in ongoing Quality Assurance monitoring Qualifications/Experience·         Full fluency in both English and Ixil·        US or International Based·         Technology proficient (web-based platforms, email, Microsoft Word)·         Landline phone access for sound quality·         An interpreting space that is quiet, secure, and free from outside noises·         2+ years of professional interpreting experience preferred·         Industry specific certifications/trainings preferred (CMI, CCHI, etc.)·         Proof of 40+ hour medical interpreting training preferred (ex: Bridging the Gap, Cross-Cultural, etc.) LSA is passionate about what we do, which is helping people thrive in an increasingly global environment!  If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience Read Less

Job DescriptionJob Description

Join the Broadwater Insurance Agency Team in Rochester, MN!

Are you passionate about helping others and providing top-notch customer service? Broadwater Insurance Agency is looking for a Customer Service Representative to join our friendly and supportive team!

Were seeking someone with a strong work ethic, a positive attitude, and a genuine desire to make a difference for our clients. In this role, you'll provide personalized support, build lasting relationships, and help ensure every client feels valued and cared for.

If you thrive in a collaborative, down-to-earth environment where your contributions matter, this is the opportunity for you!

Position Details:

Part-time, with potential to grow into a full-time role

Bilingual candidates (English/Spanish) receive higher starting pay

Ongoing training and support in a welcoming team atmosphere

Come be part of a team that takes pride in delivering exceptional service and building trusted client relationships. Apply today and grow with us at Broadwater Insurance Agency!

Benefits

Hourly Base Salary + Commission + Bonus Opportunities

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Responsibilities
Build and maintain customer relationships through phone, email, and in-person interactions.Handle incoming calls and proactively make outbound calls.Deliver prompt, accurate, and friendly customer service, including assistance with insurance availability, eligibility, coverage details, policy changes, transfers, claims, and billing questions.Support sales efforts as needed.Conduct customer-focused, needs-based reviews to educate clients on available insurance options.
Requirements
You'll need to be licensed in Property & Casualty and Life, Accident & Health Insurance. If you're not already licensed, we'll provide the study materials and support you need to successfully earn your licenses.Friendly, dependable, and professional demeanor.Comfortable engaging with both new and existing clients in person and over the phone.Proficient in computer programs and technology, including Microsoft Office Suite (Word, Excel, etc.).Minimum typing speed of 55 WPM.Strong interpersonal, verbal, written, and active listening communication skills.People-oriented, highly organized, and able to work independently as well as collaboratively within a team.Skilled at multitasking with exceptional attention to detail. Read Less

Job DescriptionJob DescriptionJob Description

Job Description

ABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.

We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

JOB REQUIREMENTS

You must be 16 years of age or older.

General job duties for all store team members

Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.

WORK CONDITIONS

Exposure to:

Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.

SENSING

Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.

Additional Job Details

Additional Information

PHYSICAL REQUIREMENTS including, but not limited to the following:
Standing

Most tasks are performed from a standing position.

Walking

For short distances for short durations.
Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48.

Sitting

Paperwork is normally completed in an office at a desk or table.

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72 high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

Pushing

To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.
Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Hand Tasks

Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

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Job DescriptionJob DescriptionJob Description

About the Job

You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.

We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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Job DescriptionJob Description

Join us and grow your career to new heights. Nicole Engel Farmers Insurance in Rochester, Washington, is looking for a confident, experienced Customer Service to join our team. In this Full-Time position, you will be responsible for selling and promoting our products. We are a dedicated and driven team with a focus on providing each of our customers with amazing customer service. If you are looking for a new opportunity to grow, this may be the role for you. Your positive attitude and knowledge of products and services will make you an amazing asset to our customers. If you are ready to grow your sales career, Apply Today!

Benefits

Hourly Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Parental Leave

Hands on Training

Tuition Reimbursement

Mon-Fri Schedule

Career Growth Opportunities

Responsibilities
Process customer policy change requests.Secure all Trailing Documents from customers.Handle all incoming claim calls from customers and follow-up.Complete Evidence of Insurance requests.Provide exceptional customer service and support.Develop and maintain client relationships.
Requirements
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.Possess an upbeat, positive and enthusiastic attitude.Be a great self-starter with a sense of urgency.Proficiency to multi-task, follow-thru and follow-up.Excellent Communication/interpersonal skills.A Property & Casualty insurance license is required. Read Less

Job DescriptionJob DescriptionBenefits:
Competitive salaryEmployee discountsFlexible scheduleOpportunity for advancementTraining & development
We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today!

Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us!

No matter your work background or experience level, we welcome you to apply!

What you need:
Strong interpersonal and communication skillsExperience in a fast-paced retail environmentBasic computer proficiency and ability to troubleshootPrior customer service or sales experience is preferred, but not requiredWillingness to learn and grow in a customer-focused roleAdditional Perks:
Full-time and part-time positions are availableFlexible Schedule Options Work that works for you!Work Lotto (Win money for logged shifts)Low-cost benefits (healthcare, dental & vision)Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month)Free identity theft protectionCorporate discount programFree tax preparation training and PTIN registration reimbursementReferral bonus opportunities are available for referring qualified candidatesFree continuing tax educationOpportunities for advancement within the organizationEmployee referral programMedical & Prescription benefit option (eligible to participate after working 1,560 hours annually)401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!

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Job DescriptionJob Description

MVSB is seeking a motivated and experienced banking professional to join our award-winning customer service retail team. We are seeking a full-time Customer Service Banker (Universal Banker) at our Rochester, NH branch.

We offer a competitive salary along with a comprehensive benefit package including but not limited to, medical, dental, vision, generous retirement savings plan, paid time off, paid parental leave, tuition reimbursement, professional development and the opportunity to work with a great team!

Starting salary begins at $20.64 per hour and is negotiable based on level of experience

JOB REQUIREMENTS/DESIRED EXPERIENCE:

High school diploma or GEDMinimum one year experience in customer service and/or cash handling role Experience utilizing software applications to perform customer service duties Strong interpersonal and organizational skills Must be able to work rotating SaturdaysAbility to travel between offices as requiredPrior bank teller transaction knowledge a plus but not required

PRIMARY RESPONSIBILITIES:

Maintains a working knowledge of banking products and services while promoting them to the customerDemonstrates openness and willingness to switch between the teller and customer service positions as the needs ariseComplete individual and business account deposit/withdrawal transactions, account opening and maintenance activities including checking, savings and time deposits Provide a professional customer service experience while obtaining new business opportunity referrals through needs based inquiry Responds to questions and resolve problems or concerns for customers effectively and efficiently

We believe in building genuine partnerships that encompass top of the line customer service delivered by a culture of teamwork, integrity and excellence. We take pride in the communities that we serve!

We are dedicated to providing challenging and rewarding career opportunities for our employees across the state. If you are looking for an opportunity to be part of an award winning team, we are interested in speaking with you!

We are an Equal Opportunity Employer. This includes veterans and individuals with disabilities.

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Job DescriptionJob DescriptionJob Description

Job Description

ABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.

We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

JOB REQUIREMENTS

You must be 16 years of age or older.

General job duties for all store team members

Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.

WORK CONDITIONS

Exposure to:

Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.

SENSING

Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.

Additional Job Details

Additional Information

PHYSICAL REQUIREMENTS including, but not limited to the following:
Standing

Most tasks are performed from a standing position.

Walking

For short distances for short durations.
Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48.

Sitting

Paperwork is normally completed in an office at a desk or table.

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72 high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

Pushing

To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.
Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Hand Tasks

Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

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Job DescriptionJob DescriptionBenefits:
Free snacks & beverages401(k) matchingBonus based on performanceCompetitive salaryOpportunity for advancementPaid time offTraining & development
Are you interested in a career that allows a flexible schedule and unlimited income opportunity? Do you have a passion for helping others and making a positive impact in your community?

Join our team at the Lyle Wendroth Agency, and you will receive the support, guidance and structure necessary to take advantage of the premier opportunity in Insurance and Financial Services. You will gain insight into, and assist in, advancing our comprehensive ability to protect and grow our client's wealth. Insurance and risk management with the industry leader, State Farm. Brokerage and Advisory Services with best-in-class service and solutions allowing customers to realize their dreams by investing in their future.

Picture yourself as a future business owner? Do you have an entrepreneurial spirit? Take this first step toward an agency ownership opportunity of your own, and the acquisition of a retiring owner's existing customer base at no future cost. Realize the dream of owning your own business and enjoy an incredible career without the financial risk or impossibility of starting from scratch. State Farm is seeking new agency candidates across the United States. Join our team, we will get you there!

You will need a strong work ethic, and the discipline to follow our proven process. You will need determination to overcome the challenges of a competitive industry. Most importantly, you will need a commitment to care for the people we serve. These ingredients will unlock a career with incredible job security, scheduling flexibility and unlimited income.

Responsibilities

Establish customer relationships and follow up with customers, as needed.Use a customer-focused, needs-based review process to educate customers about insurance and investment options.Develop leads, schedule appointments, identify customer needs, and recommend appropriate product and service solutions.Benefits

Salary plus commission/bonusPaid time off (vacation and personal/sick days)Flexible hoursGrowth potential/Opportunity for advancementPaid birthday off in addition to PTO401(k) matchingTraining & developmentRequirements

Interest in salesExcellent communication skills - written, verbal and listeningResults-orientedProactive in problem solvingAbility to thrive in team environment focused on continued personal and professional developmentThe Wendroth Agency has been nationally recognized for customer service and sales excellence. Awards include: Legion of Honor (over 15 years earned) and Chairman's Circle.

Location:

267 W 5th St
Zumbrota, MN 55992

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Job DescriptionJob Description

Diamond Packaging, a global leader specializing in developing innovative and sustainable packaging solutions, is currently recruiting for a Project Coordinator in our Customer Service Department to join our Team.

Diamond Packaging is an award winning, woman-owned business that offers exceptional benefits to include:

Medical and dental insurance available on day of hireCompany pays 63-70% of Excellus medical plans (no high deductible)401k participation after 30 days with company match Vacation and personal time off starting immediately

This position acts as a liaison among sales, the customer, and production. Primary responsibility will be preparing critical documentation, processing quotations, purchase orders, quality complaints; order entry, processing, tracking and follow-up; requesting, organizing, routing and facilitation of proof and color approvals; inventory management.

Minimum Qualifications:

Must have high school diploma, G.E.D, or equivalent.Must have the ability to read and interpret documents such as safety rules, job tickets, and procedural manuals.Must be able to perform basic arithmetic including addition, subtraction, multiplication and division.Proficiency in MS Office with expertise in Microsoft Word and PowerPoint, and Excel.Must be detail oriented and comfortable working in a fast-paced office environment.Must have exceptional communication skills.Must have superior organization and follow up skills.Must be be dedicated to completing projects in a timely manner.Must have 1 to 2 years experience with office work.Must be able to maintain good attendance.Must be willing to work overtime as needed.Must be reliable and dependable.

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