Job DescriptionJob Description
Make a Real Impact Where It Matters Most
Welcome to Iris Family Support Center!
At Iris, we believe strong families build strong communities. We’re looking for compassionate, driven Family Service Specialists to join our team and help families navigate challenges, build stability, and ensure child safety.
In this role, you won’t be behind a desk—you’ll be working directly with families in their homes and communities, creating meaningful change every day.
What We do
At Iris, we are committed to our founder’s mission to prevent and eliminate the abuse and neglect of children through education, counseling, intervention, family services, and community partnerships.
Check us out HERE!
https://www.youtube.com/watch?v=h31Yc6JUpQw
Join a team that provides you with:
Meaningful, mission-driven work that impacts families directlyOngoing professional development and certification opportunitiesA supportive team environment with strong supervision and collaborationOpportunity to grow your clinical and case management skills
What You’ll Do
As a part of the Iris family, you will provide structured, goal-oriented, and trauma-informed services to families referred by the Department of Child Services and Juvenile Probation.
You’ll work hands-on with families through:
· Supervised Visitation
· Father Engagement Services
· Home-Based Casework
Key Responsibilities
· Manage an active caseload and meet productivity expectations
· Conduct intakes, assessments, and develop individualized case plans
· Provide crisis intervention, safety planning, and ongoing support
· Deliver face-to-face services (minimum 50% of your week) in homes and communities
· Use evidence-based practices like:
Motivational InterviewingTrauma-Focused CognitiveBehavioral TherapyNurturing ParentingFamily Centered Treatment (FCT)Partner with courts, DCS, probation, foster parents, and community stakeholdersMaintain accurate, timely documentation (case notes, reports, treatment plans)Advocate for families and connect them to community resourcesAttend court hearings and testify when neededProvide transportation and hands-on support when necessary
What Success Looks Like
20+ hours of face-to-face client services weeklyTimely and accurate documentationStrong family engagement and goal completionPositive outcomes aligned with service contracts and agency expectations
What You Bring
We’re looking for someone who is both compassionate and resilient—someone who can build trust while navigating complex family situations.
Qualifications
Bachelor’s degree in Social Work, Human Services, Education, or related fieldAlternative positions available for non-degreeAt least 1 year of experience in childcare, home management, or family servicesExperience working with at-risk families (preferred)Valid driver’s license, reliable transportation, and proof of insurance
Core Competencies
Strong communication (written & verbal)Relationship-building and rapport developmentTrauma-informed approachCritical thinking and problem-solvingEmotional resilience and professionalismHigh level of personal accountability and ethical practice
Work Environment & Schedule
40 hours/week (full-time)Availability required:Monday–Friday: 8:00 AM – 8:00 PM (flexible scheduling)Saturday: 10:00 AM – 2:00 PM (as needed)~30% travel within assigned regionWork takes place in homes, communities, and office settings
Important Notes
This role involves:
Working in diverse and sometimes unpredictable environmentsPhysical activity (lifting up to 60 lbs, navigating homes, responding quickly in emergencies)Exposure to real-life family challenges requiring sound judgment and professionalism
Equal Opportunity Employer
Iris Family Support Center is an Equal Opportunity and Affirmative Action employer.
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