• M

    Field Nurse Practitioner (Phoenix, AZ)  

    - Paradise Valley
    JOB DESCRIPTION Job Summary Provides screening, preventive primary ca... Read More
    JOB DESCRIPTION Job Summary

    Provides screening, preventive primary care and medical care services to members - primarily in non-clinical settings where members feel most comfortable, including in-home, community and nursing facilities and “pop up” clinics. Strives to ensure member progress toward desired outcomes and contributes to overarching strategy to provide quality and cost-effective member care.

     

    Essential Job Duties

    • Provides general medical care and care coordination to various and/or specific patient member populations – adult, women’s health, pediatric, and geriatric.
    • Performs comprehensive evaluations including history and physical exams for gaps in care and preventive assessments.
    • Addresses both chronic and acute primary care complaints, and demonstrates ability to ascertain medical urgency.
    • Establishes and documents reasonable medical diagnoses.
    • Seeks specialty consultation as appropriate.
    • Orders/performs pertinent diagnostic laboratory and radiology testing for the medical diagnosis or presenting symptoms; works within an environment of limited resources and therefore uses diagnostic tests judiciously and appropriately.
    • Understands when a member's needs are beyond their scope of knowledge and when physician oversight is needed.
    • Creates and implements a medical plan of care.
    • Schedules appointments for visits when appropriate.
    • Provides post-discharge coordination to reduce hospital readmission rates and emergency room utilization.
    • Performs face-to-face in-person visits in a variety of settings including in-home, skilled nursing facilities, and public locations.
    • Performs face-to-face visits via alternative modalities based on business need, leadership direction and state regulations.
    • Orders bulk laboratory orders to target specific member populations.
    • Performs alternating on-call coverage to triage any urgent lab results and pharmacy inquiries and develops appropriate plans of care.
    • Participates in community-based “pop up clinics” to build relationships with communities, and address gaps in health care.
    • Drives up to 120 miles a day on a regular basis to a variety of locations within the assigned region. Drives beyond 120 miles as part of extended mileage may be required on special project days. Special projects may include an overnight hotel stay.
    • Obtains and maintains cross-state license in other states besides home state based on business need.
    • Collaborates with fellow nurse practitioners to develop best practices to perform work duties efficiently and effectively.
    • Actively participates in regional meetings.
    • May prescribe medications and perform procedures as appropriate.
    • Performs timely medical records documentation in electronic medical record (EMR) computer system.
    • On occasion, may be required to walk flights of stairs while carrying up to 50 lbs. of equipment.
    • Engages in practices constituting the practice of medicine in collaboration with and under the medical direction and supervision of a licensed physician to the degree required by state laws.
    • Local travel required (based upon state/contractual requirements).

     

    Required Qualifications

    • At least 1 year of experience as a nurse practitioner, or equivalent combination of relevant education and experience.
    • Active and unrestricted national certification from one of the following organizations: American Academy of Nurse Practitioners (AANP) or American Nurses Credentialing Center (ANCC).
    • Current state-issued license to practice as a Family Nurse Practitioner (FNP). License must be active and unrestricted in state of practice.
    • Prescriber Drug Enforcement Agency (DEA) license with authority to prescribe per state qualifications. License must be active and unrestricted in state of practice.
    • Current Basic Life Support (BLS) certification.
    • Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements.
    • Ability to work within a variety of settings and adjust style as needed - working with diverse populations, various personalities and personal situations.
    • Ability to work independently with minimal supervision and demonstrate self-motivation.
    • Responsive in all forms of communication.
    • Ability to remain calm in high-pressure situations.
    • Ability to develop and maintain professional relationships.
    • Excellent time-management and prioritization skills; ability to focus on multiple projects simultaneously and adapt to change.
    • Excellent problem-solving and critical-thinking skills.
    • Strong verbal and written communication skills.
    • Microsoft Office suite/applicable software program(s) proficiency, and electronic medical record (EMR) experience.

     

    Preferred Qualifications

    • Experience as a registered nurse or nurse practitioner in a home health, community health or public health setting.
    • Experience in home health as a licensed clinician, especially in management of chronic conditions.
    • Experience with underserved populations facing socioeconomic barriers to health care.
    • Immunization and point of care testing skills.
    • Bilingual.

    To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.

    Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V

    Pay Range: $88,453 - $172,484 / ANNUAL
    *Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

    Read Less
  • M

    Field Nurse Practitioner (Phoenix, AZ)  

    - Scottsdale
    JOB DESCRIPTION Job Summary Provides screening, preventive primary ca... Read More
    JOB DESCRIPTION Job Summary

    Provides screening, preventive primary care and medical care services to members - primarily in non-clinical settings where members feel most comfortable, including in-home, community and nursing facilities and “pop up” clinics. Strives to ensure member progress toward desired outcomes and contributes to overarching strategy to provide quality and cost-effective member care.

     

    Essential Job Duties

    • Provides general medical care and care coordination to various and/or specific patient member populations – adult, women’s health, pediatric, and geriatric.
    • Performs comprehensive evaluations including history and physical exams for gaps in care and preventive assessments.
    • Addresses both chronic and acute primary care complaints, and demonstrates ability to ascertain medical urgency.
    • Establishes and documents reasonable medical diagnoses.
    • Seeks specialty consultation as appropriate.
    • Orders/performs pertinent diagnostic laboratory and radiology testing for the medical diagnosis or presenting symptoms; works within an environment of limited resources and therefore uses diagnostic tests judiciously and appropriately.
    • Understands when a member's needs are beyond their scope of knowledge and when physician oversight is needed.
    • Creates and implements a medical plan of care.
    • Schedules appointments for visits when appropriate.
    • Provides post-discharge coordination to reduce hospital readmission rates and emergency room utilization.
    • Performs face-to-face in-person visits in a variety of settings including in-home, skilled nursing facilities, and public locations.
    • Performs face-to-face visits via alternative modalities based on business need, leadership direction and state regulations.
    • Orders bulk laboratory orders to target specific member populations.
    • Performs alternating on-call coverage to triage any urgent lab results and pharmacy inquiries and develops appropriate plans of care.
    • Participates in community-based “pop up clinics” to build relationships with communities, and address gaps in health care.
    • Drives up to 120 miles a day on a regular basis to a variety of locations within the assigned region. Drives beyond 120 miles as part of extended mileage may be required on special project days. Special projects may include an overnight hotel stay.
    • Obtains and maintains cross-state license in other states besides home state based on business need.
    • Collaborates with fellow nurse practitioners to develop best practices to perform work duties efficiently and effectively.
    • Actively participates in regional meetings.
    • May prescribe medications and perform procedures as appropriate.
    • Performs timely medical records documentation in electronic medical record (EMR) computer system.
    • On occasion, may be required to walk flights of stairs while carrying up to 50 lbs. of equipment.
    • Engages in practices constituting the practice of medicine in collaboration with and under the medical direction and supervision of a licensed physician to the degree required by state laws.
    • Local travel required (based upon state/contractual requirements).

     

    Required Qualifications

    • At least 1 year of experience as a nurse practitioner, or equivalent combination of relevant education and experience.
    • Active and unrestricted national certification from one of the following organizations: American Academy of Nurse Practitioners (AANP) or American Nurses Credentialing Center (ANCC).
    • Current state-issued license to practice as a Family Nurse Practitioner (FNP). License must be active and unrestricted in state of practice.
    • Prescriber Drug Enforcement Agency (DEA) license with authority to prescribe per state qualifications. License must be active and unrestricted in state of practice.
    • Current Basic Life Support (BLS) certification.
    • Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements.
    • Ability to work within a variety of settings and adjust style as needed - working with diverse populations, various personalities and personal situations.
    • Ability to work independently with minimal supervision and demonstrate self-motivation.
    • Responsive in all forms of communication.
    • Ability to remain calm in high-pressure situations.
    • Ability to develop and maintain professional relationships.
    • Excellent time-management and prioritization skills; ability to focus on multiple projects simultaneously and adapt to change.
    • Excellent problem-solving and critical-thinking skills.
    • Strong verbal and written communication skills.
    • Microsoft Office suite/applicable software program(s) proficiency, and electronic medical record (EMR) experience.

     

    Preferred Qualifications

    • Experience as a registered nurse or nurse practitioner in a home health, community health or public health setting.
    • Experience in home health as a licensed clinician, especially in management of chronic conditions.
    • Experience with underserved populations facing socioeconomic barriers to health care.
    • Immunization and point of care testing skills.
    • Bilingual.

    To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.

    Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V

    Pay Range: $88,453 - $172,484 / ANNUAL
    *Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

    Read Less
  • M

    Field Nurse Practitioner (Phoenix, AZ)  

    - PHOENIX
    JOB DESCRIPTION Job Summary Provides screening, preventive primary ca... Read More
    JOB DESCRIPTION Job Summary

    Provides screening, preventive primary care and medical care services to members - primarily in non-clinical settings where members feel most comfortable, including in-home, community and nursing facilities and “pop up” clinics. Strives to ensure member progress toward desired outcomes and contributes to overarching strategy to provide quality and cost-effective member care.

     

    Essential Job Duties

    • Provides general medical care and care coordination to various and/or specific patient member populations – adult, women’s health, pediatric, and geriatric.
    • Performs comprehensive evaluations including history and physical exams for gaps in care and preventive assessments.
    • Addresses both chronic and acute primary care complaints, and demonstrates ability to ascertain medical urgency.
    • Establishes and documents reasonable medical diagnoses.
    • Seeks specialty consultation as appropriate.
    • Orders/performs pertinent diagnostic laboratory and radiology testing for the medical diagnosis or presenting symptoms; works within an environment of limited resources and therefore uses diagnostic tests judiciously and appropriately.
    • Understands when a member's needs are beyond their scope of knowledge and when physician oversight is needed.
    • Creates and implements a medical plan of care.
    • Schedules appointments for visits when appropriate.
    • Provides post-discharge coordination to reduce hospital readmission rates and emergency room utilization.
    • Performs face-to-face in-person visits in a variety of settings including in-home, skilled nursing facilities, and public locations.
    • Performs face-to-face visits via alternative modalities based on business need, leadership direction and state regulations.
    • Orders bulk laboratory orders to target specific member populations.
    • Performs alternating on-call coverage to triage any urgent lab results and pharmacy inquiries and develops appropriate plans of care.
    • Participates in community-based “pop up clinics” to build relationships with communities, and address gaps in health care.
    • Drives up to 120 miles a day on a regular basis to a variety of locations within the assigned region. Drives beyond 120 miles as part of extended mileage may be required on special project days. Special projects may include an overnight hotel stay.
    • Obtains and maintains cross-state license in other states besides home state based on business need.
    • Collaborates with fellow nurse practitioners to develop best practices to perform work duties efficiently and effectively.
    • Actively participates in regional meetings.
    • May prescribe medications and perform procedures as appropriate.
    • Performs timely medical records documentation in electronic medical record (EMR) computer system.
    • On occasion, may be required to walk flights of stairs while carrying up to 50 lbs. of equipment.
    • Engages in practices constituting the practice of medicine in collaboration with and under the medical direction and supervision of a licensed physician to the degree required by state laws.
    • Local travel required (based upon state/contractual requirements).

     

    Required Qualifications

    • At least 1 year of experience as a nurse practitioner, or equivalent combination of relevant education and experience.
    • Active and unrestricted national certification from one of the following organizations: American Academy of Nurse Practitioners (AANP) or American Nurses Credentialing Center (ANCC).
    • Current state-issued license to practice as a Family Nurse Practitioner (FNP). License must be active and unrestricted in state of practice.
    • Prescriber Drug Enforcement Agency (DEA) license with authority to prescribe per state qualifications. License must be active and unrestricted in state of practice.
    • Current Basic Life Support (BLS) certification.
    • Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements.
    • Ability to work within a variety of settings and adjust style as needed - working with diverse populations, various personalities and personal situations.
    • Ability to work independently with minimal supervision and demonstrate self-motivation.
    • Responsive in all forms of communication.
    • Ability to remain calm in high-pressure situations.
    • Ability to develop and maintain professional relationships.
    • Excellent time-management and prioritization skills; ability to focus on multiple projects simultaneously and adapt to change.
    • Excellent problem-solving and critical-thinking skills.
    • Strong verbal and written communication skills.
    • Microsoft Office suite/applicable software program(s) proficiency, and electronic medical record (EMR) experience.

     

    Preferred Qualifications

    • Experience as a registered nurse or nurse practitioner in a home health, community health or public health setting.
    • Experience in home health as a licensed clinician, especially in management of chronic conditions.
    • Experience with underserved populations facing socioeconomic barriers to health care.
    • Immunization and point of care testing skills.
    • Bilingual.

    To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.

    Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V

    Pay Range: $88,453 - $172,484 / ANNUAL
    *Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

    Read Less
  • Epic Senior Systems Analyst - Phoenix/Ambulatory  

    - Columbus
    We are more than a health system. We are a belief system. We believe w... Read More

    We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

    Job Description Summary:

    The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, training, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting—supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment and training in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management and training for Epic and related third party applications. The Senior System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignment.

    Responsibilities And Duties:

    Both RolesSystem Analysis and Design:

    A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.
    Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy.
    Create and maintain specifications, decision logs, and design documents for clear traceability and change control.
    Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives.

    Project Management:
    Manage smaller projects related to system implementations and upgrades.
    Strong knowledge with various project management approaches, e.g. waterfall, agile.
    Ability to lead project teams in project methodology.
    Training and Documentation:
     Create and maintain comprehensive documentation for system configurations and processes.
     Mentor junior analysts and provide guidance on best practices.

    Application Build RoleApplication Build, Configuration, and Deployment:
    Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design.
    Maintain environment parity and adhere to change management and build naming conventions.
    Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence.
    Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades.
    Coordinate release management, environment moves, and downtime procedures for upgrades and patches.
    Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support.
    Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis.
    Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.).
    Integration and Data Management:
    Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows.
    Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs.
    Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk:
    Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment.
    Embed privacy/security controls, including sensitive record handling and audit trails.
    Contribute to ITIL-aligned incident, problem, change, and configuration management processes.

    Application Training RoleCurriculum Management:
    Design and implement customized training programs aligned with organizational strategy and operational goals
    Oversee maintenance, enhancement, and governance of the CareConnect curriculum
    Ensure curriculum accuracy, consistency, and alignment with organizational priorities
    Incorporate learner and stakeholder feedback into ongoing curriculum improvements
    Oversee the build, maintenance, and readiness of training environments
    Ensure clear and timely communication related to system releases and upgrades

    Request/Incident Management:
    Manage end‑user training‑related requests and incidents with professionalism and efficiency
    Evaluate, prioritize, assign, and resolve requests within established service expectations
    Document incidents and resolutions to support a comprehensive knowledge base
    Collaborate with IT and operational partners to identify trends and implement preventative improvements
    Refine support processes to enhance service quality and user experience

    Minimum Qualifications:

    Bachelor's Degree

    Additional Job Description:

    degree in computer science, Information Technology, Healthcare Administration, or a related field.Minimum of 5-7 years of experience in system analysis and support within a healthcare environment.In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment.


    SPECIALIZED KNOWLEDGE

    Required for Both Roles:

    Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience).Strong requirements gathering, workflow design, and testing skills.Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies.Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation.Proven track record of managing complex projects and leading cross-functional teams.

    Requirements for Application Training role:

    Epic Training Environment Build certified and 3+ years of experience2 Epic Application Principal Trainer certifications

    Preferred for Application Build role:

    Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity).3+ years of build Epic build and configuration experiencePrevious experience in a leadership or supervisory role.Experience with system integration, HL7, FHIR, and interface testing.Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench).Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules).

    DESIRED ATTRIBUTES

    ITIL Foundation certification desired not required.Certifications in one or more Epic applicationsExperience in a large healthcare system or hospital setting.Experience with other healthcare applications and systems.Knowledge of healthcare regulations and compliance standards.Familiarity with cloud computing platforms (e.g., AWS, Azure).Experience with business intelligence and analytics tools.Advanced degree (Master’s or higher) in a related field is a plus.

    Work Shift:

    Day

    Scheduled Weekly Hours :

    40

    Department

    IS Ambulatory

    Join us!
    ... if your passion is to work in a caring environment
    ... if you believe that learning is a life-long process
    ... if you strive for excellence and want to be among the best in the healthcare industry

    Equal Employment Opportunity

    OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. xzbcwsv OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment 

    Remote Work Disclaimer:

    Positions marked as remote are only eligible for work from Ohio.

    Read Less
  • Epic Senior Systems Analyst - Phoenix/Ambulatory  

    - Columbus
    We are more than a health system. We are a belief system. We believe w... Read More

    We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

    Job Description Summary:

    The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, training, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting—supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment and training in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management and training for Epic and related third party applications. The Senior System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignment.

    Responsibilities And Duties:

    Both RolesSystem Analysis and Design:

    A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.
    Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy.
    Create and maintain specifications, decision logs, and design documents for clear traceability and change control.
    Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives.

    Project Management:
    Manage smaller projects related to system implementations and upgrades.
    Strong knowledge with various project management approaches, e.g. waterfall, agile.
    Ability to lead project teams in project methodology.
    Training and Documentation:
     Create and maintain comprehensive documentation for system configurations and processes.
     Mentor junior analysts and provide guidance on best practices.

    Application Build RoleApplication Build, Configuration, and Deployment:
    Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design.
    Maintain environment parity and adhere to change management and build naming conventions.
    Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence.
    Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades.
    Coordinate release management, environment moves, and downtime procedures for upgrades and patches.
    Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support.
    Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis.
    Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.).
    Integration and Data Management:
    Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows.
    Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs.
    Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk:
    Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment.
    Embed privacy/security controls, including sensitive record handling and audit trails.
    Contribute to ITIL-aligned incident, problem, change, and configuration management processes.

    Application Training RoleCurriculum Management:
    Design and implement customized training programs aligned with organizational strategy and operational goals
    Oversee maintenance, enhancement, and governance of the CareConnect curriculum
    Ensure curriculum accuracy, consistency, and alignment with organizational priorities
    Incorporate learner and stakeholder feedback into ongoing curriculum improvements
    Oversee the build, maintenance, and readiness of training environments
    Ensure clear and timely communication related to system releases and upgrades

    Request/Incident Management:
    Manage end‑user training‑related requests and incidents with professionalism and efficiency
    Evaluate, prioritize, assign, and resolve requests within established service expectations
    Document incidents and resolutions to support a comprehensive knowledge base
    Collaborate with IT and operational partners to identify trends and implement preventative improvements
    Refine support processes to enhance service quality and user experience

    Minimum Qualifications:

    Bachelor's Degree

    Additional Job Description:

    degree in computer science, Information Technology, Healthcare Administration, or a related field.Minimum of 5-7 years of experience in system analysis and support within a healthcare environment.In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment.


    SPECIALIZED KNOWLEDGE

    Required for Both Roles:

    Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience).Strong requirements gathering, workflow design, and testing skills.Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies.Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation.Proven track record of managing complex projects and leading cross-functional teams.

    Requirements for Application Training role:

    Epic Training Environment Build certified and 3+ years of experience2 Epic Application Principal Trainer certifications

    Preferred for Application Build role:

    Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity).3+ years of build Epic build and configuration experiencePrevious experience in a leadership or supervisory role.Experience with system integration, HL7, FHIR, and interface testing.Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench).Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules).

    DESIRED ATTRIBUTES

    ITIL Foundation certification desired not required.Certifications in one or more Epic applicationsExperience in a large healthcare system or hospital setting.Experience with other healthcare applications and systems.Knowledge of healthcare regulations and compliance standards.Familiarity with cloud computing platforms (e.g., AWS, Azure).Experience with business intelligence and analytics tools.Advanced degree (Master’s or higher) in a related field is a plus.

    Work Shift:

    Day

    Scheduled Weekly Hours :

    40

    Department

    IS Ambulatory

    Join us!
    ... if your passion is to work in a caring environment
    ... if you believe that learning is a life-long process
    ... if you strive for excellence and want to be among the best in the healthcare industry

    Equal Employment Opportunity

    OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. xzbcwsv OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment 

    Remote Work Disclaimer:

    Positions marked as remote are only eligible for work from Ohio.

    Read Less
  • Epic Senior Systems Analyst - Phoenix/Ambulatory  

    - Columbus
    We are more than a health system. We are a belief system. We believe w... Read More

    We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

    Job Description Summary:

    The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, training, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting—supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment and training in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management and training for Epic and related third party applications. The Senior System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignment.

    Responsibilities And Duties:

    Both RolesSystem Analysis and Design:

    A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.
    Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy.
    Create and maintain specifications, decision logs, and design documents for clear traceability and change control.
    Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives.

    Project Management:
    Manage smaller projects related to system implementations and upgrades.
    Strong knowledge with various project management approaches, e.g. waterfall, agile.
    Ability to lead project teams in project methodology.
    Training and Documentation:
     Create and maintain comprehensive documentation for system configurations and processes.
     Mentor junior analysts and provide guidance on best practices.

    Application Build RoleApplication Build, Configuration, and Deployment:
    Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design.
    Maintain environment parity and adhere to change management and build naming conventions.
    Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence.
    Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades.
    Coordinate release management, environment moves, and downtime procedures for upgrades and patches.
    Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support.
    Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis.
    Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.).
    Integration and Data Management:
    Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows.
    Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs.
    Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk:
    Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment.
    Embed privacy/security controls, including sensitive record handling and audit trails.
    Contribute to ITIL-aligned incident, problem, change, and configuration management processes.

    Application Training RoleCurriculum Management:
    Design and implement customized training programs aligned with organizational strategy and operational goals
    Oversee maintenance, enhancement, and governance of the CareConnect curriculum
    Ensure curriculum accuracy, consistency, and alignment with organizational priorities
    Incorporate learner and stakeholder feedback into ongoing curriculum improvements
    Oversee the build, maintenance, and readiness of training environments
    Ensure clear and timely communication related to system releases and upgrades

    Request/Incident Management:
    Manage end‑user training‑related requests and incidents with professionalism and efficiency
    Evaluate, prioritize, assign, and resolve requests within established service expectations
    Document incidents and resolutions to support a comprehensive knowledge base
    Collaborate with IT and operational partners to identify trends and implement preventative improvements
    Refine support processes to enhance service quality and user experience

    Minimum Qualifications:

    Bachelor's Degree

    Additional Job Description:

    degree in computer science, Information Technology, Healthcare Administration, or a related field.Minimum of 5-7 years of experience in system analysis and support within a healthcare environment.In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment.


    SPECIALIZED KNOWLEDGE

    Required for Both Roles:

    Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience).Strong requirements gathering, workflow design, and testing skills.Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies.Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation.Proven track record of managing complex projects and leading cross-functional teams.

    Requirements for Application Training role:

    Epic Training Environment Build certified and 3+ years of experience2 Epic Application Principal Trainer certifications

    Preferred for Application Build role:

    Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity).3+ years of build Epic build and configuration experiencePrevious experience in a leadership or supervisory role.Experience with system integration, HL7, FHIR, and interface testing.Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench).Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules).

    DESIRED ATTRIBUTES

    ITIL Foundation certification desired not required.Certifications in one or more Epic applicationsExperience in a large healthcare system or hospital setting.Experience with other healthcare applications and systems.Knowledge of healthcare regulations and compliance standards.Familiarity with cloud computing platforms (e.g., AWS, Azure).Experience with business intelligence and analytics tools.Advanced degree (Master’s or higher) in a related field is a plus.

    Work Shift:

    Day

    Scheduled Weekly Hours :

    40

    Department

    IS Ambulatory

    Join us!
    ... if your passion is to work in a caring environment
    ... if you believe that learning is a life-long process
    ... if you strive for excellence and want to be among the best in the healthcare industry

    Equal Employment Opportunity

    OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. xzbcwsv OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment 

    Remote Work Disclaimer:

    Positions marked as remote are only eligible for work from Ohio.

    Read Less
  • Epic Senior Systems Analyst - Phoenix/Ambulatory  

    - Columbus
    We are more than a health system. We are a belief system. We believe w... Read More

    We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

    Job Description Summary:

    The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, training, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting—supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment and training in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management and training for Epic and related third party applications. The Senior System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignment.

    Responsibilities And Duties:

    Both RolesSystem Analysis and Design:

    A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.
    Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy.
    Create and maintain specifications, decision logs, and design documents for clear traceability and change control.
    Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives.

    Project Management:
    Manage smaller projects related to system implementations and upgrades.
    Strong knowledge with various project management approaches, e.g. waterfall, agile.
    Ability to lead project teams in project methodology.
    Training and Documentation:
     Create and maintain comprehensive documentation for system configurations and processes.
     Mentor junior analysts and provide guidance on best practices.

    Application Build RoleApplication Build, Configuration, and Deployment:
    Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design.
    Maintain environment parity and adhere to change management and build naming conventions.
    Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence.
    Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades.
    Coordinate release management, environment moves, and downtime procedures for upgrades and patches.
    Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support.
    Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis.
    Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.).
    Integration and Data Management:
    Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows.
    Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs.
    Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk:
    Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment.
    Embed privacy/security controls, including sensitive record handling and audit trails.
    Contribute to ITIL-aligned incident, problem, change, and configuration management processes.

    Application Training RoleCurriculum Management:
    Design and implement customized training programs aligned with organizational strategy and operational goals
    Oversee maintenance, enhancement, and governance of the CareConnect curriculum
    Ensure curriculum accuracy, consistency, and alignment with organizational priorities
    Incorporate learner and stakeholder feedback into ongoing curriculum improvements
    Oversee the build, maintenance, and readiness of training environments
    Ensure clear and timely communication related to system releases and upgrades

    Request/Incident Management:
    Manage end‑user training‑related requests and incidents with professionalism and efficiency
    Evaluate, prioritize, assign, and resolve requests within established service expectations
    Document incidents and resolutions to support a comprehensive knowledge base
    Collaborate with IT and operational partners to identify trends and implement preventative improvements
    Refine support processes to enhance service quality and user experience

    Minimum Qualifications:

    Bachelor's Degree

    Additional Job Description:

    degree in computer science, Information Technology, Healthcare Administration, or a related field.Minimum of 5-7 years of experience in system analysis and support within a healthcare environment.In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment.


    SPECIALIZED KNOWLEDGE

    Required for Both Roles:

    Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience).Strong requirements gathering, workflow design, and testing skills.Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies.Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation.Proven track record of managing complex projects and leading cross-functional teams.

    Requirements for Application Training role:

    Epic Training Environment Build certified and 3+ years of experience2 Epic Application Principal Trainer certifications

    Preferred for Application Build role:

    Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity).3+ years of build Epic build and configuration experiencePrevious experience in a leadership or supervisory role.Experience with system integration, HL7, FHIR, and interface testing.Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench).Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules).

    DESIRED ATTRIBUTES

    ITIL Foundation certification desired not required.Certifications in one or more Epic applicationsExperience in a large healthcare system or hospital setting.Experience with other healthcare applications and systems.Knowledge of healthcare regulations and compliance standards.Familiarity with cloud computing platforms (e.g., AWS, Azure).Experience with business intelligence and analytics tools.Advanced degree (Master’s or higher) in a related field is a plus.

    Work Shift:

    Day

    Scheduled Weekly Hours :

    40

    Department

    IS Ambulatory

    Join us!
    ... if your passion is to work in a caring environment
    ... if you believe that learning is a life-long process
    ... if you strive for excellence and want to be among the best in the healthcare industry

    Equal Employment Opportunity

    OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. xzbcwsv OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment 

    Remote Work Disclaimer:

    Positions marked as remote are only eligible for work from Ohio.

    Read Less
  • Epic Senior Systems Analyst - Phoenix/Ambulatory  

    - Columbus
    We are more than a health system. We are a belief system. We believe w... Read More

    We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

    Job Description Summary:

    The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, training, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting—supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment and training in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management and training for Epic and related third party applications. The Senior System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignment.

    Responsibilities And Duties:

    Both RolesSystem Analysis and Design:

    A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.
    Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy.
    Create and maintain specifications, decision logs, and design documents for clear traceability and change control.
    Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives.

    Project Management:
    Manage smaller projects related to system implementations and upgrades.
    Strong knowledge with various project management approaches, e.g. waterfall, agile.
    Ability to lead project teams in project methodology.
    Training and Documentation:
     Create and maintain comprehensive documentation for system configurations and processes.
     Mentor junior analysts and provide guidance on best practices.

    Application Build RoleApplication Build, Configuration, and Deployment:
    Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design.
    Maintain environment parity and adhere to change management and build naming conventions.
    Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence.
    Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades.
    Coordinate release management, environment moves, and downtime procedures for upgrades and patches.
    Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support.
    Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis.
    Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.).
    Integration and Data Management:
    Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows.
    Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs.
    Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk:
    Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment.
    Embed privacy/security controls, including sensitive record handling and audit trails.
    Contribute to ITIL-aligned incident, problem, change, and configuration management processes.

    Application Training RoleCurriculum Management:
    Design and implement customized training programs aligned with organizational strategy and operational goals
    Oversee maintenance, enhancement, and governance of the CareConnect curriculum
    Ensure curriculum accuracy, consistency, and alignment with organizational priorities
    Incorporate learner and stakeholder feedback into ongoing curriculum improvements
    Oversee the build, maintenance, and readiness of training environments
    Ensure clear and timely communication related to system releases and upgrades

    Request/Incident Management:
    Manage end‑user training‑related requests and incidents with professionalism and efficiency
    Evaluate, prioritize, assign, and resolve requests within established service expectations
    Document incidents and resolutions to support a comprehensive knowledge base
    Collaborate with IT and operational partners to identify trends and implement preventative improvements
    Refine support processes to enhance service quality and user experience

    Minimum Qualifications:

    Bachelor's Degree

    Additional Job Description:

    degree in computer science, Information Technology, Healthcare Administration, or a related field.Minimum of 5-7 years of experience in system analysis and support within a healthcare environment.In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment.


    SPECIALIZED KNOWLEDGE

    Required for Both Roles:

    Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience).Strong requirements gathering, workflow design, and testing skills.Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies.Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation.Proven track record of managing complex projects and leading cross-functional teams.

    Requirements for Application Training role:

    Epic Training Environment Build certified and 3+ years of experience2 Epic Application Principal Trainer certifications

    Preferred for Application Build role:

    Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity).3+ years of build Epic build and configuration experiencePrevious experience in a leadership or supervisory role.Experience with system integration, HL7, FHIR, and interface testing.Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench).Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules).

    DESIRED ATTRIBUTES

    ITIL Foundation certification desired not required.Certifications in one or more Epic applicationsExperience in a large healthcare system or hospital setting.Experience with other healthcare applications and systems.Knowledge of healthcare regulations and compliance standards.Familiarity with cloud computing platforms (e.g., AWS, Azure).Experience with business intelligence and analytics tools.Advanced degree (Master’s or higher) in a related field is a plus.

    Work Shift:

    Day

    Scheduled Weekly Hours :

    40

    Department

    IS Ambulatory

    Join us!
    ... if your passion is to work in a caring environment
    ... if you believe that learning is a life-long process
    ... if you strive for excellence and want to be among the best in the healthcare industry

    Equal Employment Opportunity

    OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. xzbcwsv OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment 

    Remote Work Disclaimer:

    Positions marked as remote are only eligible for work from Ohio.

    Read Less
  • Epic Senior Systems Analyst - Phoenix/Ambulatory  

    - Columbus
    We are more than a health system. We are a belief system. We believe w... Read More

    We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

    Job Description Summary:

    The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, training, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting—supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment and training in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management and training for Epic and related third party applications. The Senior System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignment.

    Responsibilities And Duties:

    Both RolesSystem Analysis and Design:

    A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.
    Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy.
    Create and maintain specifications, decision logs, and design documents for clear traceability and change control.
    Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives.

    Project Management:
    Manage smaller projects related to system implementations and upgrades.
    Strong knowledge with various project management approaches, e.g. waterfall, agile.
    Ability to lead project teams in project methodology.
    Training and Documentation:
     Create and maintain comprehensive documentation for system configurations and processes.
     Mentor junior analysts and provide guidance on best practices.

    Application Build RoleApplication Build, Configuration, and Deployment:
    Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design.
    Maintain environment parity and adhere to change management and build naming conventions.
    Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence.
    Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades.
    Coordinate release management, environment moves, and downtime procedures for upgrades and patches.
    Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support.
    Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis.
    Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.).
    Integration and Data Management:
    Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows.
    Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs.
    Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk:
    Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment.
    Embed privacy/security controls, including sensitive record handling and audit trails.
    Contribute to ITIL-aligned incident, problem, change, and configuration management processes.

    Application Training RoleCurriculum Management:
    Design and implement customized training programs aligned with organizational strategy and operational goals
    Oversee maintenance, enhancement, and governance of the CareConnect curriculum
    Ensure curriculum accuracy, consistency, and alignment with organizational priorities
    Incorporate learner and stakeholder feedback into ongoing curriculum improvements
    Oversee the build, maintenance, and readiness of training environments
    Ensure clear and timely communication related to system releases and upgrades

    Request/Incident Management:
    Manage end‑user training‑related requests and incidents with professionalism and efficiency
    Evaluate, prioritize, assign, and resolve requests within established service expectations
    Document incidents and resolutions to support a comprehensive knowledge base
    Collaborate with IT and operational partners to identify trends and implement preventative improvements
    Refine support processes to enhance service quality and user experience

    Minimum Qualifications:

    Bachelor's Degree

    Additional Job Description:

    degree in computer science, Information Technology, Healthcare Administration, or a related field.Minimum of 5-7 years of experience in system analysis and support within a healthcare environment.In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment.


    SPECIALIZED KNOWLEDGE

    Required for Both Roles:

    Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience).Strong requirements gathering, workflow design, and testing skills.Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies.Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation.Proven track record of managing complex projects and leading cross-functional teams.

    Requirements for Application Training role:

    Epic Training Environment Build certified and 3+ years of experience2 Epic Application Principal Trainer certifications

    Preferred for Application Build role:

    Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity).3+ years of build Epic build and configuration experiencePrevious experience in a leadership or supervisory role.Experience with system integration, HL7, FHIR, and interface testing.Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench).Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules).

    DESIRED ATTRIBUTES

    ITIL Foundation certification desired not required.Certifications in one or more Epic applicationsExperience in a large healthcare system or hospital setting.Experience with other healthcare applications and systems.Knowledge of healthcare regulations and compliance standards.Familiarity with cloud computing platforms (e.g., AWS, Azure).Experience with business intelligence and analytics tools.Advanced degree (Master’s or higher) in a related field is a plus.

    Work Shift:

    Day

    Scheduled Weekly Hours :

    40

    Department

    IS Ambulatory

    Join us!
    ... if your passion is to work in a caring environment
    ... if you believe that learning is a life-long process
    ... if you strive for excellence and want to be among the best in the healthcare industry

    Equal Employment Opportunity

    OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. xzbcwsv OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment 

    Remote Work Disclaimer:

    Positions marked as remote are only eligible for work from Ohio.

    Read Less
  • Epic Senior Systems Analyst - Phoenix/Ambulatory  

    - Columbus
    We are more than a health system. We are a belief system. We believe w... Read More

    We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

    Job Description Summary:

    The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, training, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting—supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment and training in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management and training for Epic and related third party applications. The Senior System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignment.

    Responsibilities And Duties:

    Both RolesSystem Analysis and Design:

    A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.
    Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy.
    Create and maintain specifications, decision logs, and design documents for clear traceability and change control.
    Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives.

    Project Management:
    Manage smaller projects related to system implementations and upgrades.
    Strong knowledge with various project management approaches, e.g. waterfall, agile.
    Ability to lead project teams in project methodology.
    Training and Documentation:
     Create and maintain comprehensive documentation for system configurations and processes.
     Mentor junior analysts and provide guidance on best practices.

    Application Build RoleApplication Build, Configuration, and Deployment:
    Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design.
    Maintain environment parity and adhere to change management and build naming conventions.
    Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence.
    Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades.
    Coordinate release management, environment moves, and downtime procedures for upgrades and patches.
    Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support.
    Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis.
    Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.).
    Integration and Data Management:
    Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows.
    Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs.
    Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk:
    Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment.
    Embed privacy/security controls, including sensitive record handling and audit trails.
    Contribute to ITIL-aligned incident, problem, change, and configuration management processes.

    Application Training RoleCurriculum Management:
    Design and implement customized training programs aligned with organizational strategy and operational goals
    Oversee maintenance, enhancement, and governance of the CareConnect curriculum
    Ensure curriculum accuracy, consistency, and alignment with organizational priorities
    Incorporate learner and stakeholder feedback into ongoing curriculum improvements
    Oversee the build, maintenance, and readiness of training environments
    Ensure clear and timely communication related to system releases and upgrades

    Request/Incident Management:
    Manage end‑user training‑related requests and incidents with professionalism and efficiency
    Evaluate, prioritize, assign, and resolve requests within established service expectations
    Document incidents and resolutions to support a comprehensive knowledge base
    Collaborate with IT and operational partners to identify trends and implement preventative improvements
    Refine support processes to enhance service quality and user experience

    Minimum Qualifications:

    Bachelor's Degree

    Additional Job Description:

    degree in computer science, Information Technology, Healthcare Administration, or a related field.Minimum of 5-7 years of experience in system analysis and support within a healthcare environment.In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment.


    SPECIALIZED KNOWLEDGE

    Required for Both Roles:

    Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience).Strong requirements gathering, workflow design, and testing skills.Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies.Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation.Proven track record of managing complex projects and leading cross-functional teams.

    Requirements for Application Training role:

    Epic Training Environment Build certified and 3+ years of experience2 Epic Application Principal Trainer certifications

    Preferred for Application Build role:

    Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity).3+ years of build Epic build and configuration experiencePrevious experience in a leadership or supervisory role.Experience with system integration, HL7, FHIR, and interface testing.Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench).Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules).

    DESIRED ATTRIBUTES

    ITIL Foundation certification desired not required.Certifications in one or more Epic applicationsExperience in a large healthcare system or hospital setting.Experience with other healthcare applications and systems.Knowledge of healthcare regulations and compliance standards.Familiarity with cloud computing platforms (e.g., AWS, Azure).Experience with business intelligence and analytics tools.Advanced degree (Master’s or higher) in a related field is a plus.

    Work Shift:

    Day

    Scheduled Weekly Hours :

    40

    Department

    IS Ambulatory

    Join us!
    ... if your passion is to work in a caring environment
    ... if you believe that learning is a life-long process
    ... if you strive for excellence and want to be among the best in the healthcare industry

    Equal Employment Opportunity

    OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. xzbcwsv OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment 

    Remote Work Disclaimer:

    Positions marked as remote are only eligible for work from Ohio.

    Read Less
  • Epic Senior Systems Analyst - Phoenix/Ambulatory  

    - Columbus
    We are more than a health system. We are a belief system. We believe w... Read More

    We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

    Job Description Summary:

    The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, training, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting—supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment and training in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management and training for Epic and related third party applications. The Senior System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignment.

    Responsibilities And Duties:

    Both RolesSystem Analysis and Design:

    A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.
    Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy.
    Create and maintain specifications, decision logs, and design documents for clear traceability and change control.
    Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives.

    Project Management:
    Manage smaller projects related to system implementations and upgrades.
    Strong knowledge with various project management approaches, e.g. waterfall, agile.
    Ability to lead project teams in project methodology.
    Training and Documentation:
     Create and maintain comprehensive documentation for system configurations and processes.
     Mentor junior analysts and provide guidance on best practices.

    Application Build RoleApplication Build, Configuration, and Deployment:
    Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design.
    Maintain environment parity and adhere to change management and build naming conventions.
    Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence.
    Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades.
    Coordinate release management, environment moves, and downtime procedures for upgrades and patches.
    Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support.
    Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis.
    Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.).
    Integration and Data Management:
    Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows.
    Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs.
    Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk:
    Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment.
    Embed privacy/security controls, including sensitive record handling and audit trails.
    Contribute to ITIL-aligned incident, problem, change, and configuration management processes.

    Application Training RoleCurriculum Management:
    Design and implement customized training programs aligned with organizational strategy and operational goals
    Oversee maintenance, enhancement, and governance of the CareConnect curriculum
    Ensure curriculum accuracy, consistency, and alignment with organizational priorities
    Incorporate learner and stakeholder feedback into ongoing curriculum improvements
    Oversee the build, maintenance, and readiness of training environments
    Ensure clear and timely communication related to system releases and upgrades

    Request/Incident Management:
    Manage end‑user training‑related requests and incidents with professionalism and efficiency
    Evaluate, prioritize, assign, and resolve requests within established service expectations
    Document incidents and resolutions to support a comprehensive knowledge base
    Collaborate with IT and operational partners to identify trends and implement preventative improvements
    Refine support processes to enhance service quality and user experience

    Minimum Qualifications:

    Bachelor's Degree

    Additional Job Description:

    degree in computer science, Information Technology, Healthcare Administration, or a related field.Minimum of 5-7 years of experience in system analysis and support within a healthcare environment.In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment.


    SPECIALIZED KNOWLEDGE

    Required for Both Roles:

    Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience).Strong requirements gathering, workflow design, and testing skills.Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies.Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation.Proven track record of managing complex projects and leading cross-functional teams.

    Requirements for Application Training role:

    Epic Training Environment Build certified and 3+ years of experience2 Epic Application Principal Trainer certifications

    Preferred for Application Build role:

    Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity).3+ years of build Epic build and configuration experiencePrevious experience in a leadership or supervisory role.Experience with system integration, HL7, FHIR, and interface testing.Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench).Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules).

    DESIRED ATTRIBUTES

    ITIL Foundation certification desired not required.Certifications in one or more Epic applicationsExperience in a large healthcare system or hospital setting.Experience with other healthcare applications and systems.Knowledge of healthcare regulations and compliance standards.Familiarity with cloud computing platforms (e.g., AWS, Azure).Experience with business intelligence and analytics tools.Advanced degree (Master’s or higher) in a related field is a plus.

    Work Shift:

    Day

    Scheduled Weekly Hours :

    40

    Department

    IS Ambulatory

    Join us!
    ... if your passion is to work in a caring environment
    ... if you believe that learning is a life-long process
    ... if you strive for excellence and want to be among the best in the healthcare industry

    Equal Employment Opportunity

    OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. xzbcwsv OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment 

    Remote Work Disclaimer:

    Positions marked as remote are only eligible for work from Ohio.

    Read Less
  • Epic Senior Systems Analyst - Phoenix/Ambulatory  

    - Columbus
    We are more than a health system. We are a belief system. We believe w... Read More

    We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

    Job Description Summary:

    The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, training, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting—supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment and training in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management and training for Epic and related third party applications. The Senior System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignment.

    Responsibilities And Duties:

    Both RolesSystem Analysis and Design:

    A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.
    Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy.
    Create and maintain specifications, decision logs, and design documents for clear traceability and change control.
    Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives.

    Project Management:
    Manage smaller projects related to system implementations and upgrades.
    Strong knowledge with various project management approaches, e.g. waterfall, agile.
    Ability to lead project teams in project methodology.
    Training and Documentation:
     Create and maintain comprehensive documentation for system configurations and processes.
     Mentor junior analysts and provide guidance on best practices.

    Application Build RoleApplication Build, Configuration, and Deployment:
    Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design.
    Maintain environment parity and adhere to change management and build naming conventions.
    Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence.
    Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades.
    Coordinate release management, environment moves, and downtime procedures for upgrades and patches.
    Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support.
    Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis.
    Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.).
    Integration and Data Management:
    Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows.
    Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs.
    Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk:
    Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment.
    Embed privacy/security controls, including sensitive record handling and audit trails.
    Contribute to ITIL-aligned incident, problem, change, and configuration management processes.

    Application Training RoleCurriculum Management:
    Design and implement customized training programs aligned with organizational strategy and operational goals
    Oversee maintenance, enhancement, and governance of the CareConnect curriculum
    Ensure curriculum accuracy, consistency, and alignment with organizational priorities
    Incorporate learner and stakeholder feedback into ongoing curriculum improvements
    Oversee the build, maintenance, and readiness of training environments
    Ensure clear and timely communication related to system releases and upgrades

    Request/Incident Management:
    Manage end‑user training‑related requests and incidents with professionalism and efficiency
    Evaluate, prioritize, assign, and resolve requests within established service expectations
    Document incidents and resolutions to support a comprehensive knowledge base
    Collaborate with IT and operational partners to identify trends and implement preventative improvements
    Refine support processes to enhance service quality and user experience

    Minimum Qualifications:

    Bachelor's Degree

    Additional Job Description:

    degree in computer science, Information Technology, Healthcare Administration, or a related field.Minimum of 5-7 years of experience in system analysis and support within a healthcare environment.In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment.


    SPECIALIZED KNOWLEDGE

    Required for Both Roles:

    Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience).Strong requirements gathering, workflow design, and testing skills.Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies.Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation.Proven track record of managing complex projects and leading cross-functional teams.

    Requirements for Application Training role:

    Epic Training Environment Build certified and 3+ years of experience2 Epic Application Principal Trainer certifications

    Preferred for Application Build role:

    Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity).3+ years of build Epic build and configuration experiencePrevious experience in a leadership or supervisory role.Experience with system integration, HL7, FHIR, and interface testing.Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench).Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules).

    DESIRED ATTRIBUTES

    ITIL Foundation certification desired not required.Certifications in one or more Epic applicationsExperience in a large healthcare system or hospital setting.Experience with other healthcare applications and systems.Knowledge of healthcare regulations and compliance standards.Familiarity with cloud computing platforms (e.g., AWS, Azure).Experience with business intelligence and analytics tools.Advanced degree (Master’s or higher) in a related field is a plus.

    Work Shift:

    Day

    Scheduled Weekly Hours :

    40

    Department

    IS Ambulatory

    Join us!
    ... if your passion is to work in a caring environment
    ... if you believe that learning is a life-long process
    ... if you strive for excellence and want to be among the best in the healthcare industry

    Equal Employment Opportunity

    OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. xzbcwsv OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment 

    Remote Work Disclaimer:

    Positions marked as remote are only eligible for work from Ohio.

    Read Less
  • Overview Intuit is seeking highly motivated individuals to join our dy... Read More
    Overview Intuit is seeking highly motivated individuals to join our dynamic team as a dedicated Tax Expert - TurboTax Store in one of our new TurboTax locations across the United States on a seasonal basis. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a Tax Expert - TurboTax Store, you will focus on bringing in new customers and serving as their trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.” In this role, you will work on-site from a TurboTax location, and play a key role in growing TurboTax’s client base within the local community, establishing long-term relationships and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community. You will serve customers both in-person and virtually using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer’s unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes. This nonexempt role requires onsite presence at a TurboTax location in the United States and offers both seasonal and year-round opportunities. During the interview process, we will discuss your career goals and availability to match you with the schedule that works best for you. What You Will Do: Be a Proactive Community Ambassador Enthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in the community. Engage with new prospects, nurture leads, and convert prospects into long-term clients through proactive outreach. Lead local events with the support of TurboTax, participate in local marketing, and make the topic of taxes accessible and approachable. Provide Tax Expertise Give hands-on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. Deliver a Best in Class Customer Experience Create an exceptional customer experience through professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). Connect with people to build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship. Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges. Key Qualifications: Possess active, unrestricted credentials: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws. Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds Minimum of 3 years of paid experience filing 50 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software. Familiarity with Circular 230 Must be comfortable working onsite at a TurboTax retail or flagship location, Sunday through Saturday, for a minimum of 20 hours per week. Operating hours are subject to change and will likely scale up during periods of peak customer demand. Interest in building a local and online social presence as a Tax Expert, creating accessible tax-related content and resources for your community in accordance with Intuit’s policies Bilingual (English/Spanish) communication skills are a plus Experience in holistic tax advisory services beyond tax filing Must be willing to wear a TurboTax uniform Must be willing to work in a front facing retail environment Attributes and skills: Passionate about empowering customers and helping them overcome the complexities of taxation. Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio. Exceptional customer service skills, high empathy, and a friendly, professional demeanor. Excited to be showcased as a TurboTax Expert in local and national marketing efforts. Strong verbal and written communication skills. Ability to work in a fast-paced environment independently while managing multiple priorities. Proficient with technology, including tax preparation software and CRM/sales tools. Additional Requirements: Must reside within the United States. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. Read Less
  • Overview Intuit is seeking highly motivated individuals to join our dy... Read More
    Overview Intuit is seeking highly motivated individuals to join our dynamic team as a dedicated Tax Expert - TurboTax Store in one of our new TurboTax locations across the United States on a seasonal basis. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a Tax Expert - TurboTax Store, you will focus on bringing in new customers and serving as their trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.” In this role, you will work on-site from a TurboTax location, and play a key role in growing TurboTax’s client base within the local community, establishing long-term relationships and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community. You will serve customers both in-person and virtually using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer’s unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes. This nonexempt role requires onsite presence at a TurboTax location in the United States and offers both seasonal and year-round opportunities. During the interview process, we will discuss your career goals and availability to match you with the schedule that works best for you. What You Will Do: Be a Proactive Community Ambassador Enthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in the community. Engage with new prospects, nurture leads, and convert prospects into long-term clients through proactive outreach. Lead local events with the support of TurboTax, participate in local marketing, and make the topic of taxes accessible and approachable. Provide Tax Expertise Give hands-on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. Deliver a Best in Class Customer Experience Create an exceptional customer experience through professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). Connect with people to build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship. Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges. Key Qualifications: Possess active, unrestricted credentials: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws. Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds Minimum of 3 years of paid experience filing 50 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software. Familiarity with Circular 230 Must be comfortable working onsite at a TurboTax retail or flagship location, Sunday through Saturday, for a minimum of 20 hours per week. Operating hours are subject to change and will likely scale up during periods of peak customer demand. Interest in building a local and online social presence as a Tax Expert, creating accessible tax-related content and resources for your community in accordance with Intuit’s policies Bilingual (English/Spanish) communication skills are a plus Experience in holistic tax advisory services beyond tax filing Must be willing to wear a TurboTax uniform Must be willing to work in a front facing retail environment Attributes and skills: Passionate about empowering customers and helping them overcome the complexities of taxation. Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio. Exceptional customer service skills, high empathy, and a friendly, professional demeanor. Excited to be showcased as a TurboTax Expert in local and national marketing efforts. Strong verbal and written communication skills. Ability to work in a fast-paced environment independently while managing multiple priorities. Proficient with technology, including tax preparation software and CRM/sales tools. Additional Requirements: Must reside within the United States. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. Read Less
  • Overview Intuit is seeking highly motivated individuals to join our dy... Read More
    Overview Intuit is seeking highly motivated individuals to join our dynamic team as a dedicated Tax Expert - TurboTax Store in one of our new TurboTax locations across the United States on a seasonal basis. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a Tax Expert - TurboTax Store, you will focus on bringing in new customers and serving as their trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.” In this role, you will work on-site from a TurboTax location, and play a key role in growing TurboTax’s client base within the local community, establishing long-term relationships and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community. You will serve customers both in-person and virtually using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer’s unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes. This nonexempt role requires onsite presence at a TurboTax location in the United States and offers both seasonal and year-round opportunities. During the interview process, we will discuss your career goals and availability to match you with the schedule that works best for you. What You Will Do: Be a Proactive Community Ambassador Enthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in the community. Engage with new prospects, nurture leads, and convert prospects into long-term clients through proactive outreach. Lead local events with the support of TurboTax, participate in local marketing, and make the topic of taxes accessible and approachable. Provide Tax Expertise Give hands-on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. Deliver a Best in Class Customer Experience Create an exceptional customer experience through professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). Connect with people to build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship. Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges. Key Qualifications: Possess active, unrestricted credentials: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws. Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds Minimum of 3 years of paid experience filing 50 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software. Familiarity with Circular 230 Must be comfortable working onsite at a TurboTax retail or flagship location, Sunday through Saturday, for a minimum of 20 hours per week. Operating hours are subject to change and will likely scale up during periods of peak customer demand. Interest in building a local and online social presence as a Tax Expert, creating accessible tax-related content and resources for your community in accordance with Intuit’s policies Bilingual (English/Spanish) communication skills are a plus Experience in holistic tax advisory services beyond tax filing Must be willing to wear a TurboTax uniform Must be willing to work in a front facing retail environment Attributes and skills: Passionate about empowering customers and helping them overcome the complexities of taxation. Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio. Exceptional customer service skills, high empathy, and a friendly, professional demeanor. Excited to be showcased as a TurboTax Expert in local and national marketing efforts. Strong verbal and written communication skills. Ability to work in a fast-paced environment independently while managing multiple priorities. Proficient with technology, including tax preparation software and CRM/sales tools. Additional Requirements: Must reside within the United States. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. Read Less
  • Overview Intuit is seeking highly motivated individuals to join our dy... Read More
    Overview Intuit is seeking highly motivated individuals to join our dynamic team as a dedicated Tax Expert - TurboTax Store in one of our new TurboTax locations across the United States on a seasonal basis. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a Tax Expert - TurboTax Store, you will focus on bringing in new customers and serving as their trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.” In this role, you will work on-site from a TurboTax location, and play a key role in growing TurboTax’s client base within the local community, establishing long-term relationships and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community. You will serve customers both in-person and virtually using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer’s unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes. This nonexempt role requires onsite presence at a TurboTax location in the United States and offers both seasonal and year-round opportunities. During the interview process, we will discuss your career goals and availability to match you with the schedule that works best for you. What You Will Do: Be a Proactive Community Ambassador Enthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in the community. Engage with new prospects, nurture leads, and convert prospects into long-term clients through proactive outreach. Lead local events with the support of TurboTax, participate in local marketing, and make the topic of taxes accessible and approachable. Provide Tax Expertise Give hands-on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. Deliver a Best in Class Customer Experience Create an exceptional customer experience through professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). Connect with people to build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship. Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges. Key Qualifications: Possess active, unrestricted credentials: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws. Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds Minimum of 3 years of paid experience filing 50 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software. Familiarity with Circular 230 Must be comfortable working onsite at a TurboTax retail or flagship location, Sunday through Saturday, for a minimum of 20 hours per week. Operating hours are subject to change and will likely scale up during periods of peak customer demand. Interest in building a local and online social presence as a Tax Expert, creating accessible tax-related content and resources for your community in accordance with Intuit’s policies Bilingual (English/Spanish) communication skills are a plus Experience in holistic tax advisory services beyond tax filing Must be willing to wear a TurboTax uniform Must be willing to work in a front facing retail environment Attributes and skills: Passionate about empowering customers and helping them overcome the complexities of taxation. Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio. Exceptional customer service skills, high empathy, and a friendly, professional demeanor. Excited to be showcased as a TurboTax Expert in local and national marketing efforts. Strong verbal and written communication skills. Ability to work in a fast-paced environment independently while managing multiple priorities. Proficient with technology, including tax preparation software and CRM/sales tools. Additional Requirements: Must reside within the United States. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. Read Less
  • Overview Intuit is seeking highly motivated individuals to join our dy... Read More
    Overview Intuit is seeking highly motivated individuals to join our dynamic team as a dedicated Tax Expert - TurboTax Store in one of our new TurboTax locations across the United States on a seasonal basis. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a Tax Expert - TurboTax Store, you will focus on bringing in new customers and serving as their trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.” In this role, you will work on-site from a TurboTax location, and play a key role in growing TurboTax’s client base within the local community, establishing long-term relationships and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community. You will serve customers both in-person and virtually using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer’s unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes. This nonexempt role requires onsite presence at a TurboTax location in the United States and offers both seasonal and year-round opportunities. During the interview process, we will discuss your career goals and availability to match you with the schedule that works best for you. What You Will Do: Be a Proactive Community Ambassador Enthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in the community. Engage with new prospects, nurture leads, and convert prospects into long-term clients through proactive outreach. Lead local events with the support of TurboTax, participate in local marketing, and make the topic of taxes accessible and approachable. Provide Tax Expertise Give hands-on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. Deliver a Best in Class Customer Experience Create an exceptional customer experience through professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). Connect with people to build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship. Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges. Key Qualifications: Possess active, unrestricted credentials: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws. Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds Minimum of 3 years of paid experience filing 50 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software. Familiarity with Circular 230 Must be comfortable working onsite at a TurboTax retail or flagship location, Sunday through Saturday, for a minimum of 20 hours per week. Operating hours are subject to change and will likely scale up during periods of peak customer demand. Interest in building a local and online social presence as a Tax Expert, creating accessible tax-related content and resources for your community in accordance with Intuit’s policies Bilingual (English/Spanish) communication skills are a plus Experience in holistic tax advisory services beyond tax filing Must be willing to wear a TurboTax uniform Must be willing to work in a front facing retail environment Attributes and skills: Passionate about empowering customers and helping them overcome the complexities of taxation. Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio. Exceptional customer service skills, high empathy, and a friendly, professional demeanor. Excited to be showcased as a TurboTax Expert in local and national marketing efforts. Strong verbal and written communication skills. Ability to work in a fast-paced environment independently while managing multiple priorities. Proficient with technology, including tax preparation software and CRM/sales tools. Additional Requirements: Must reside within the United States. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. Read Less
  • Tax Expert - TurboTax Store (Phoenix)  

    - Maricopa County
    Overview Intuit is seeking highly motivated individuals to join our d... Read More
    Overview Intuit is seeking highly motivated individuals to join our dynamic team as a dedicated Tax Expert - TurboTax Store in one of our new TurboTax locations across the United States on a seasonal basis. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a Tax Expert - TurboTax Store, you will focus on bringing in new customers and serving as their trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit's mission of "Powering Prosperity Around the World." In this role, you will work on-site from a TurboTax location, and play a key role in growing TurboTax's client base within the local community, establishing long-term relationships and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community. You will serve customers both in-person and virtually using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer's unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes. This nonexempt role requires onsite presence at a TurboTax location in the United States and offers both seasonal and year-round opportunities. During the interview process, we will discuss your career goals and availability to match you with the schedule that works best for you. What You Will Do: * Be a Proactive Community Ambassador * Enthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in the community. * Engage with new prospects, nurture leads, and convert prospects into long-term clients through proactive outreach. * Lead local events with the support of TurboTax, participate in local marketing, and make the topic of taxes accessible and approachable. * Provide Tax Expertise * Give hands-on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). * Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. * Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. * Deliver a Best in Class Customer Experience * Create an exceptional customer experience through professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). * Connect with people to build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship. * Interact with customers both in-person and through Intuit's state-of-the-art video communication tools. * Address client inquiries while helping them overcome tax-related challenges. Key Qualifications: * Possess active, unrestricted credentials: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws. * Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes. * Must possess or be able to obtain any related State licenses, certificates, permits, or bonds * Minimum of 3 years of paid experience filing 50 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software. * Familiarity with Circular 230 * Must be comfortable working onsite at a TurboTax retail or flagship location, Sunday through Saturday, for a minimum of 20 hours per week. Operating hours are subject to change and will likely scale up during periods of peak customer demand. * Interest in building a local and online social presence as a Tax Expert, creating accessible tax-related content and resources for your community in accordance with Intuit's policies * Bilingual (English/Spanish) communication skills are a plus * Experience in holistic tax advisory services beyond tax filing * Must be willing to wear a TurboTax uniform * Must be willing to work in a front facing retail environment Attributes and skills: * Passionate about empowering customers and helping them overcome the complexities of taxation. * Passionate about your local community and excited to work with Intuit to engage with and build Intuit's presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). * Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio. * Exceptional customer service skills, high empathy, and a friendly, professional demeanor. * Excited to be showcased as a TurboTax Expert in local and national marketing efforts. * Strong verbal and written communication skills. * Ability to work in a fast-paced environment independently while managing multiple priorities. * Proficient with technology, including tax preparation software and CRM/sales tools. Additional Requirements: * Must reside within the United States. * Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits (https://www.intuitbenefits.com/) ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. Read Less
  • B
    Orthopedic surgeon to join 3 existing physicians for hospital employed... Read More

    Orthopedic surgeon to join 3 existing physicians for hospital employed opportunity.  Seeking a physician with a broad scope (knees, hips, shoulder, etc.) This is a semi-rural/rural location approximately 1 1/2 hours to Phoenix, AZ.  Progressive hospital setting with great financial stability.  On call 10 days per month but can do more for additional compensation.  Supportive employer in friendly community with ample opportunities for outdoor lovers. xzbcwsv   Competitive compensation, incentives, sign on, relocation, CME, health benefits, temporary housing and more. 

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  • Locum Physician (MD/DO) - Hospitalist in Phoenix, AZ  

    - New River
    Remember to check your CV before applying Also, ensure you read throug... Read More



    Remember to check your CV before applying Also, ensure you read through all the requirements related to this role.
    Doctor of Medicine | Hospitalist

    Location: Phoenix, AZ

    Employer: Adelphi Locums

    Pay: Competitive weekly pay (inquire for details)

    Start Date: ASAP


    About the Position

    LocumJobsOnline is working with Adelphi Locums to find a qualified Hospitalist MD in Phoenix, Arizona, 85087!

    JOB OVERVIEW

    Profession: Physician
    Specialty: Hospitalist
    Job Type: Locum Tenens
    Location: Phoenix, Arizona
    Service Setting: Inpatient
    Coverage Type: Clinical + Call
    Coverage Period: ASAP – Ongoing
    Shift Schedule: 24-Hour Inhouse Shifts
    Call Type: In-House
    PATIENT INFORMATION
    Patient Demographics: Obstetric and Gynecological patients; Newborns ≥34 weeks gestation
    Case Mix: Obstetrics (prenatal, labor & delivery, postpartum), Gynecology
    FACILITY INFORMATION
    No. of Beds in Department: Labor & Delivery unit within a 79‑bed medical center
    REQUIRED PROCEDURES
    Vaginal deliveries, Cesarean sections, Obstetric emergencies, Gynecologic consultations and procedures as needed.
    JOB REQUIREMENTS
    Board: Board Certified in OB/GYN
    Licenses: Active Arizona license or Universal License (IMLC)
    Experience: Minimum 1 year post‑residency clinical experience
    Duties & Responsibilities
    Provide 24‑hour in‑house coverage for obstetrical and gynecological patients, including labor management and emergency care.
    Perform vaginal and cesarean deliveries and manage postpartum care.
    Consult on gynecological emergencies and perform indicated surgical procedures.
    Collaborate with nursing staff, midwives, and specialty backup as needed. xzbcwsv
    Ensure accurate documentation and handoff communication in the EMR.


    About Adelphi Locums

    Adelphi Locums, a brand of Adelphi Staffing, provides locum tenens staffing solutions for healthcare facilities across the U.S., connecting them with qualified physicians, advanced practitioners, and other medical professionals for temporary coverage needs.


    1742576EXPPLAT

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