Job DescriptionJob Description
Operations Manager – MV & LV Power Distribution Products
Location: Irvine, CA (Onsite)
Pay: $70,000- $90,000 annually
Job Type: Full-time
About the Company:
We are a global leader in the design and manufacturing of high-quality electromechanical components, serving industries including industrial automation, automotive, energy, power distribution, and smart manufacturing. Backed by advanced automated manufacturing capabilities and decades of innovation, we deliver reliable, high-performance solutions to customers worldwide.
Position Overview:
We are seeking an experienced and organized Operations Manager to oversee and coordinate operational activities supporting our Medium Voltage (MV) Switchgear and Low Voltage (LV) electrical product business.
This role is responsible for ensuring smooth day-to-day operations across sales support, order processing, product delivery, installation scheduling, and customer service functions. The Operations Manager will work closely with sales teams, factories, logistics providers, customers, and field service personnel to ensure projects and customer orders are executed efficiently and on schedule.
The ideal candidate has experience in electrical equipment, switchgear, industrial power distribution, or related industries and understands the coordination required between sales, operations, logistics, and customer support.
Key Responsibilities
Operational Management
Manage daily operational activities for MV switchgear and LV product businessCoordinate internal teams to ensure smooth order fulfillment and project executionMonitor operational performance, delivery schedules, and customer commitmentsImprove operational processes and workflow efficiency
Sales Support & Order Management
Support sales teams with quotations, order processing, and project coordinationReview customer purchase orders and ensure accurate product configuration and documentationCoordinate with factories and suppliers regarding production schedules and order statusTrack backlog, lead times, and shipment schedules
Logistics & Delivery Coordination
Manage shipping schedules and ensure on-time product deliveryCoordinate with logistics providers, warehouses, and freight companiesResolve shipping delays and supply chain issues proactivelyEnsure proper communication with customers regarding delivery timelines
Installation & Project Coordination
Schedule installation, commissioning, and field service activitiesCoordinate with customers, contractors, and field techniciansMonitor project milestones and installation schedulesEnsure timely completion of customer projects
Customer Service & Communication
Serve as a key operational contact for customers and channel partnersResolve operational and service-related issues professionally and efficientlyMaintain high customer satisfaction through responsive communication and follow-upSupport warranty claims, service coordination, and issue resolution
Cross-Functional Coordination
Work closely with sales, engineering, procurement, logistics, and factory teamsAssist management with forecasting, operational planning, and process improvementsSupport ERP/order management system accuracy and reporting
Qualifications
5+ years of operations, project coordination, or customer support experienceExperience in MV switchgear, LV electrical products, industrial controls, or power distribution industries preferredStrong understanding of order management, logistics coordination, and customer support processesExperience supporting technical or engineered products preferredStrong organizational and multitasking abilitiesExcellent communication and problem-solving skillsAbility to manage multiple projects and priorities simultaneouslyERP or order management system experience preferredA four-year bachelor’s degree is required
Preferred Industry Experience
Candidates with experience in the following areas are strongly preferred:
Medium Voltage SwitchgearLow Voltage Distribution EquipmentElectrical Power DistributionIndustrial Electrical EquipmentElectrical Contractors or EPC SupportIndustrial AutomationUtility or Energy Infrastructure
Why Join us?
Global leader in relays and electrical componentsGrowing MV and LV power distribution businessOpportunity to play a critical role in operational growthCollaborative and fast-paced working environmentCompetitive salary and benefits packageCareer advancement opportunities in a growing industry
If you are an organized and customer-focused operations professional with experience supporting electrical equipment or power distribution products, we encourage you to apply.
Benefits:
Dental insuranceHealth insurancePaid time offVision insurance
Company DescriptionAn Electronic Parts Distribution Company in Automotive Industry.Company DescriptionAn Electronic Parts Distribution Company in Automotive Industry.
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