Job DescriptionJob DescriptionDescription:
What if your next job wasn’t just a role, but a place where you truly felt valued, inspired, and empowered? Imagine working for a company that’s dedicated to educating, inspiring, and empowering others, while fostering a family-like atmosphere that genuinely respects and appreciates every team member. Now, imagine that this company also offers A flexible hybrid work schedule
Strong, guiding values that drive everything we doOutstanding benefits to support your well-beingThe opportunity to make a meaningful impact every day
Does that sound like a place where you’d thrive?
If so, keep reading, because this is exactly what Westcliff University is all about. Here’s a glimpse of what makes our culture amazing: At Westcliff, we strive to be the best in all we do, celebrating and supporting each team member as we grow and succeed together. As a global leader in innovative education, we’re known for our transformative, tech-driven programs and our unwavering and commitment to excellence.
Our tagline – Educate. Inspire. Empower. – perfectly sums up our mission: to create opportunities for students and employees to achieve success through hard work and empowerment.
By joining the Westcliff team, you’ll have the chance to leave your personal mark on a growing institution, helping us shape the future of education while being part of a supportive and innovative community. Ready to feel inspired and appreciated while making a real difference?
Apply now, and let’s grow and succeed together!
Assistant Program Chair for the Department of Global Engagement
The Department of Global Engagement Assistant Program Chair (DGE APC) supports the Department of
Global Engagement (DGE) in managing the academic quality and operational coordination of Westcliff
University’s Affiliate Institutions (AIs) and Online Cohort Programs (OCPs). The DGE APC oversees course
scheduling, faculty engagement, student experience initiatives, and program evaluation to ensure academic
integrity and operational excellence in collaboration with the Program Chair. This part-time position plays an
integral role in upholding academic standards and fostering a positive learning environment for students
across global partnerships. The DGE APC works to ensure effective communication between internal and
external stakeholders and contributes to the strategic goals of the university by supporting smooth day-to-day
operations and continuous program enhancement. The Assistant Program Chair reports to the DGE Program
Chair.
Faculty Coordination and Support
? Manage faculty scheduling and onboarding processes in collaboration with the Program Chair,
identifying gaps and making recommendations to the Program Chair for improvement.
? Ensures Westcliff faculty are assigned to the Online Cohort Program (OCP) schedule in a timely
manner.
? Develop and oversee onboarding procedures and documentation for Affiliate Institution faculty and
Dissertation Committee members, ensuring compliance with academic and HR policies
? Design and facilitate faculty focus groups, analyze feedback, and recommend instructional and
programmatic enhancements to department leadership
? Ensure new instructors and Dissertation Committee Members receive appropriate training and are
aligned with WU/DGE academic standards
? Send offer letters to Dissertation Committee Members upon their assignment to a doctoral candidate.
? Assign Dissertation Committee Members to dissertation candidates in coordination with the DGE
Program Chair.
? Support the delivery and documentation of New Faculty Orientation (NFO) sessions.
? Send offer letters to AI faculty at the start of each session.
Student Experience and Academic Support
? Assist in planning and delivering New Student Orientation sessions for online cohorts.
? Coordinate and lead OCP Mid-Session meetings to support student engagement and monitor
academic progress.
? Manage and resolve complex student concerns related to course progression, academics or
institutional policies, and develop appropriate solutions consistent with university standards
? Monitor doctoral student progress, identify risks to timely completion, implement proactive strategies
to support academic success and program completion
? Conduct student focus group sessions to gather feedback and identify areas for improvement.
Program Operations and Reporting
? Lead preparation of semester debrief reports by analyzing program performance data, identifying
trends, and presenting actionable recommendations to academic leadership
? Meet with the Assessment Office Team to close the loop on collected feedback and support
continuous improvement.
? Oversee and resolve operational issues across at Affiliate Institutions and within Online Cohorts,
implementing effective solutions, and escalating only high-level concerns to the Program Chair
? Conduct meetings with internal and external stakeholders to share program updates, gather feedback,
and support academic initiatives.
? Lead biweekly meetings with AI and OCP administrators to review program performance, identify
improvements, and ensure alignment with institutional objectives
? Collaborate with Deans and Program Chairs to monitor progress on program and course syllabus
requests
? Drive the execution of strategic projects and initiatives under the direction of the DGE Program Chair
or the VP and Dean of DGE
Qualifications:
? Excellent written and verbal communication skills for engaging with global partners.
? Data collection, analysis, and reporting skills to support the department and task evaluation and
decision-making.
? Competence in productivity and collaboration tools, Excel, Zoom, Monday.com, or other project
management platforms or CRMs.
? Problem-solving and conflict resolution skills to address student, faculty, or operational concerns.
? Detail-oriented with accuracy in documentation, reporting, and record-keeping.
? Cross-cultural communication skills to effectively collaborate with global stakeholders.
? Ability to handle sensitive and confidential information with discretion.
? Flexibility and adaptability in a dynamic academic environment.
LIMITATIONS AND DISCLAIMER
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an at-will basis, unless otherwise contractually bound.
Westcliff University is an Equal Opportunity Employer
Requirements:
Read Less