Job DescriptionJob Description
Risk Management Specialist
Quality & Compliance
Damien Center Values
Dignity-Collaboration-Accountability-Access-Quality-Innovation
Founded in 1987, Damien Center is Indiana’s oldest and largest AIDS service organization (ASO) and serves more than 8,000 individuals living with or at risk for HIV through a comprehensive, innovative approach to care and prevention. Our purpose is to be a trusted partner in providing services, education and advocacy for all people living with or at risk for HIV and any person seeking a safe and welcoming home for care. Our services include care coordination, clinical and pharmacy services, mental health, housing, and nutrition.
Position Summary:
Under the supervision of Quality and Compliance, this role will lead risk management and infection prevention and control initiatives to enhance the quality of care for all clinical service areas including medical, mental health, pharmacy, and dental services. The Risk Management Specialist will play a pivotal role in ensuring that healthcare services meet or exceed regulatory requirements, industry standards, and support continuous quality improvement efforts. This role will execute the planning, development, and implementation of risk mitigation that could impact patient safety, regulatory compliance, and the integrity of the Damien Center. Utilizing data analysis and advanced risk management tools and techniques, this role will ensure patient care outcomes are enhanced, and liability is minimized. Responsible and accountable for risk management and infection prevention and control initiatives which comply with contractual obligations, regulatory requirements, and accreditation standards. The successful candidate will collaborate with cross-functional teams to identify opportunities for enhancement, develop strategies for improvement, and drive a culture of excellence in clinical care.
Duties and Responsibilities:
This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills.
Infection Prevention and Control
Develop, implement, and monitor infection prevention and control (IPC) practices across all clinical and non-clinical areas, under the direction of the Senior Quality and Compliance Manager.Develop and implement routine audits, environmental rounds, and compliance checks to ensure adherence to evidence-based IPC standards.Provide training, guidance, and corrective action recommendations to reduce infection risks and promote a safe care environment.Ensure compliance with all infection control regulations and standards (CDC, OSHA, state/local health regulations). Oversee hand hygiene audits, environmental hygiene assessments, and compliance with isolation precautions.Collaborate with Human Resources in evaluating employee exposure to communicable diseases and supporting coordination of appropriate follow up.Provide leadership in infection control initiatives, actively engaging with team members across the organization to foster awareness and compliance.
Risk Management
Conduct comprehensive risk assessments to identify potential hazards within the organization.Maintains and updates the organization’s risk register, ensuring risks are accurately documented, assessed, and prioritized.Oversee the incident reporting process, ensuring timely documentation and investigation of all incidents.Develop and implement strategies to reduce risk related to diagnostic errors, medical interventions, and infection transmission. Apply epidemiological principles and statistical methods to identify target populations, analyze trends and risk factors, and design and evaluate prevention and control strategies. Lead investigations of adverse events, near misses, and sentinel events, including those related to IPC breaches, HAIs, and antimicrobial resistance.Lead root cause analyses and implement quality improvement initiatives to reduce risks.Prepare reports for mandatory reporting to local, state, and federal entitiesServe as the subject matter expert (SME) for identifying, evaluating, and advising on potential risks that may impact the organization.Assist the Quality and Compliance department with accreditation processes and prepare for regulatory audits and site visits.Performs special assignments and other work, on an as-needed basis.
Education and/or Experience:
Bachelor’s degree in nursing, Healthcare Administration, Public Health, Microbiology, or a related field (master’s preferred). Certification in Infection Prevention and Control (CIC) or Certified Professional in Healthcare Risk Management (CPHRM) is required within one year of employment.
A minimum of 2 years of experience in risk management, infection prevention, patient safety, and/or quality improvement is required. Experience in investigating healthcare associated infections (HAIs), infection control breaches, and/or patient safety incidents required. Experience conducting root cause analysis (RCAs) and failure mode effects analysis (FMEAs) is preferred.
Bilingual in Spanish/English is a plus.
*Work or lived experience may substitute for education requirements on a case-by-case basis.
Knowledge, Skills, and Abilities:
Possess superior organizational and administrative skills. Excellent interpersonal and communication abilities. Excellent computer skills in a Microsoft Windows environment. Ability to work independently and achieve high standards of productivity, achieving deadlines and with superior product results. Strong calendaring, organizational, and document management skills required. Proactive approach to solving problems and communicating to leadership. Knowledge of office management systems, procedures, and office equipment required. Excellent time management skills and ability to prioritize work.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed are representative of the basic knowledge, skills, and/or abilities required. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions. The individual in this role must display the highest level of integrity and confidentiality. The individual should have effective communication skills, attention to detail and organization, and flexibility and adaptability. The individual will also maintain knowledge of trends in their area of responsibility.
Physical Demands:
The physical demands described here are general representations of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made for individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, reach with hands and arms, talk, and hear. The employee frequently is required to use hands to touch and handle objects. The employee frequently stands or walks.The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made for individuals with disabilities to perform the essential functions. Remote work is on a case-by-case basis and must be approved by the supervisor.
Office setting, with sustained use of a computer.The noise level in the work environment is minimal to moderate.Individuals should maintain personal and professional competency and work to create an environment of courtesy, respect, inclusion, and positivity in all interactions both internal and external to the organization.
FLSA Status: Salaried, Full-time, Exempt
Leader: Quality and Compliance
Salary: $
Benefits:
150 hours of PTO in the first year followed by 195 hours per year moving forward.12 paid holidaysMedical coverage options include a PPO plan or a HDHP. Dental & Vision plansHealth Saving Account or Flexible Spending AccountDependent Care Flexible Spending AccountEmployee Assistance Program403b Retirement Account with 5% matching and 100% vesting after 90 daysLife Insurance @ 2 times the annual salaryVoluntary Life Insurance Plan including spouse and child coverage optionsShort- & Long-Term Disability PlansPremium Subscription to the CALM APP which assists with anxiety, stress & other mental health challengesProfessional Development OpportunitiesTuition AssistanceAnnual performance review that includes an annual performance-based salary increase
Protecting our team members, clients, volunteers, and community partners is an integral part of how we ensure our continued work with the clients we serve. As a condition of employment, Damien Center requires team members to be vaccinated against influenza and receive a tuberculosis skin test (or chest x-ray) annually, barring an approved religious or medical exemption.
Damien Center is an Equal Opportunity Employer
Damien Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, family status, ethnicity, national origin, age, disability, marital status, amnesty, status as a covered veteran, other legally protected status, or genetic (including family medical history) information.
Damien Center complies with applicable federal laws and with all state and local laws governing non-discrimination in employment in every location in which Damien Center has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Please apply at www.damien.org/job-opportunities
This position description does not constitute a contract of employment or guarantee of any terms or conditions of employment. Damien Center employees are employed on an at-will basis. Nothing in this position description restricts Damien Center’s right to assign or reassign duties and responsibilities to this position at any time.
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