Over the last forty years, United Scrap Metal (“USM”) has grown from $200 and a rental truck into one of the largest full-service recyclers in the country. Today, the team continues to pioneer innovative, solutions-driven recycling programs through ethical and sustainable practices. This has earned them both National acclaim and recognition with the achievement of several dozen awards. With 700+ team members across 11 locations nationally, the company’s commitment to excellence is reflected in an outstanding client retention rate across several thousand customers throughout North America. This substantial growth is further supported by strong consumer partnerships who recognize a consistent delivery of high quality non-ferrous and ferrous material via truck, container, rail and barge shipment. Equally as important, is the expansion of the team’s focus on philanthropy, sustainability, diversity, and safety / compliance. A unique mission exists in making a positive impact in the lives of others, throughout the communities in which they live, work and service. USM is proud to make a difference for its clients, consumers and local communities as it continues to drive forward into the next forty years and beyond.
Position Overview
The Administrative Coordinator provides administrative support and customer service to various internal and external customers. This individual supports all front office activities, as needed, and performs administrative duties as assigned. Reports to the General Manager with a dotted line to the Office Administrator.
Summary of Responsibilities
Provides administrative support to the Office Administrator; completes various projects and tasks, as assignedActs as a customer service representative and establishes a positive image May assist any member of the leadership team directly with special projects, as needed Professionally handles all incoming phone calls and greets visitors and vendorsAssists with customer requests and serves as a resource Responsible for collection and tracking of breakdowns: including matching, attaching, scanning, and uploading of documents Provides internal support for Operations, Transportation, and the facility Leadership TeamSupports Sales representatives by communicating with customers, preparing paperwork for loads, pricing and reportingSupports the Dispatch function by taking calls and transferring to Dispatch, preparing paperwork, and assisting Transportation ManagerOrganizes monthly customer breakdowns and forwards to the assigned Sales Team memberPrepares shipping paperwork and assists with invoicing all outbound loads Places stationery / tools / cleaning supplies/ food orders and, when needed, runs errands to pick them upPrepares and sends daily activity report to required recipients Manages all mail / parcel servicesSupports the A/P function within the facility which includes setting up new vendors, coding invoices, scanning to accounting, and keeping track of paid and unpaid invoicesCreates credit card reportsCreates monthly reports to track wasteMaintains an organized office/workspaceFiles paperwork appropriately Ensures visitors follow sign-in procedures and provides them with PPEMay interchange or cover duties, as needed, with the Office Administrator based on training and experience having done those dutiesOther duties as assignedDesired Characteristics
High School Diploma required, college degree preferred, and previous similar position experience Must possess a professional, charismatic, and customer service focused attitudeStandard MS Office software usage (Outlook, Excel, Office)Ability to work in a face paced environment, managing multiple prioritiesAbility to perform accurate data entryExcellent written and verbal communication skillsHighly organizedCandidate must pass a pre-employment physical, background, and credit checkAvailable to fulfill flexible scheduling requirements as determined by the manager and /or business needs of the operationMinimum Safety Training Requirements
Basic on-the-job training that satisfies the Primary Objectives of the specific position (as noted above)US-SOP-01 United in Safety ManualUS-F11 QEH&S PolicyUS-SOP-03 Team Member HandbookWe strive to demonstrate our Core Values in all positions at USM:
● Trust ● Commitment ● Loyalty ● Passion ● Performance
USM is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. USM will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. USM is a Zero Impairment Workplace. USM provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Talent Acquisition contact or another member of our People Development Team. The decision on granting reasonable accommodation will be made on a case-by-case basis.
Read LessOver the last forty years, United Scrap Metal (“USM”) has grown from $200 and a rental truck into one of the largest full-service recyclers in the country. Today, the team continues to pioneer innovative, solutions-driven recycling programs through ethical and sustainable practices. This has earned them both National acclaim and recognition with the achievement of several dozen awards. With 400+ team members across 6 locations nationally, the company’s commitment to excellence is reflected in an outstanding client retention rate across several thousand customers throughout North America. This substantial growth is further supported by strong consumer partnerships who recognize a consistent delivery of high quality non-ferrous and ferrous material via truck, container, rail and barge shipment. Equally as important, is the expansion of the team’s focus on philanthropy, sustainability, diversity, and safety / compliance. A unique mission exists in making a positive impact in the lives of others, throughout the communities in which they live, work and service. USM is proud to make a difference for its clients, consumers and local communities as it continues to drive forward into the next forty years and beyond.
Position Overview:The primary function of the Driver is to operate various commercial vehicle and container combinations for extended periods of time, over long distances between company and customer facilities, terminals, yards and/or work sites. The Driver’s main role is to pick up, transport and deliver freight in a safe and efficient manner. This individual will report to the Transportation Manager; Drivers are also supervised and lead by the Dispatchers.
Summary of Responsibilities:The Driver is the single direct contact responsible for good public relations with the customers and the general public; he or she is expected to act professionally at all timesExecutes customer service requests and material logistics; reports any customer complaints immediately to the Dispatchers; performs job per instructions given verbally or in writing, including those on manifests, bills of lading and/or other shipping documents to determine the location and time of delivery Drops, hooks, spots or otherwise interchanges equipment for loading or unloading at various locations; weighs all transported material entering and leaving the facilityCommunicates professionally (verbally and in writing) with others including company representatives, fellow Drivers, and customersReads, writes and performs basic math to properly complete tickets, bills of lading, trip sheets, logs, incident reports and other paperwork; this also includes effectively filling out required transportation documentation and the ability to read and understand maps or receive driving directions from the Dispatcher in order to arrive at the correct customer locationDemonstrates a basic mechanical knowledge of a tractor/trailer and/or commercial vehicles in order to properly communicate repair requests to the mechanics; additionally, understands how to shift manual transmission engines, control the steering wheel, operate the brake and accelerator pedals, and is able to back and park a tractor-trailer unit per safety expectationsPerforms all duties in accordance with company policies and procedures, and complies with all federal, state and local regulations for the secure and safe operation of a commercial motor vehicle, equipment and cargo; follows established Department of Transportation (DOT) Regulations, including DOT equipment inspections, hooks/unhooks trailers, and enters / exits the tractor / trailer safelyWe strive to demonstrate our Core Values in all positions at USM:
Trust ● Commitment ● Loyalty ● Passion ● Respect● Service ● Performance
USM is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. USM will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. USM is a Zero Impairment Workplace. USM provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Talent Acquisition contact or another member of our People Experience Team at careers@unitedscrap.com. The decision on granting reasonable accommodation will be made on a case-by-case basis.
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