Job Responsibilities
Facilitate clarification of patient and family goals of care.Facilitate access to appropriate support models of care (i.e., hospice, rehabilitation, on-going aggressive treatment).Assist with diagnosis, treatment and management of acute and chronic health conditions.Educate facility staff, co-workers and the community on all aspects of palliative care and the services provided by VITAS Palliative Care.Attend, participate, and lead (when applicable) internal VITAS Palliative Care s team meetings.Consult with the referring physician, the acute care team and other involved providers to contribute to the patient s plan of care.Prepare and maintain accurate patient records, charts and documents to support the medical practice and reimbursement for services provided.Prescribe medications including controlled substances to the extent delegated and licensed and after collaboration with palliative care and referring physician.Order diagnostics / treatments as needed after collaboration with palliative care and referring physicians.Interpret, evaluate and communicate diagnostic findings to the appropriate parties.Collaborate with and supervise palliative care team members, when applicable.Assist in development of clinical practice guidelines / standards in support of quality palliative care as requested by supervisor.Utilize a customer service approach in all interactions with VITAS customers.Adhere to the practice of confidentiality regarding patients, families, staff and the organization.Participate in on-call rotation as needed.Other duties as requested by supervisor.Experience:
Minimum 2-5 years nursing experience; clinical nursing care in oncology, hospice, geriatrics, intensive care preferred.Knowledge of the interdisciplinary team concept.Experience in patient education, care planning and management of pain and other symptoms for patients with advanced, serious illness is desired.Ability to communicate tactfully, verbally and in writing with department heads, managers, coworkers and vendors to resolve problems and negotiate resolutions.Working knowledge of computers, internet access, and the ability to navigate within an automated system as well as a variety of software packages such as Outlook, Excel and Word.Education:
Masters of Nursing from an accredited university.Job Responsibilities
Nurse practitioner for palliative and hospice, community based. Read LessPEFORMANCE IMPROVEMENT SPECIALIST
The primary function of the Performance Improvement Specialist is to support and facilitate quality assessment and performance improvement (QAPI) activities for the local hospice branch (also referred to as hospice program). The QAPI Program is an on-going, data driven, organization-wide program involving data collection, analysis, and collaborative development of performance improvement initiatives.
Monday- Friday 8a-5p In Office
JOB RESPONSIBILITIES
Performs ongoing quality assessment through data collection and analysis as directed by VITAS Policies, Procedures, and Standards. Works with hospice program leadership to identify quality and performance trends and areas for improvement.
Performs quality monitoring activities (tracking, trending, and analysis) including, but not limited to:
Hospice Quality Reporting Program (HQRP): data collection and analysis of data associated with HQRP components, including but not limited to: Consumer Assessment of Healthcare Providers and Systems survey (CAHPS), claims-based measures, Hospice Item Set and any future measures.
Care Compare: data collection, tracking, and benchmarking HQRP scores against competitors.
CAHPS survey: Identify negative comments/responses and initiate service comments as
appropriate.
QAPI dashboard: drill down, analyze and report data.
Service Comments: includes monitoring timely resolution, reassignment of pending service comments, communication of trends to program management, and ensure service comment log is current.
Infection Control Reporting: data maintenance and analysis.
Incident Reporting: data maintenance and analysis, submission of documents for incidents
identified as serious adverse events, completion of 3500A for home medical equipment-related incidents.
Root Cause Analysis (RCA): co-facilitate RCA meeting with program management, ensure required documents are completed, document meeting on appropriate templates, submission of documents to required email distribution group, monitor effectiveness of corrective action plan and report outcomes to program leadership.
Revenue Analysis and Tracking: analyze and trend Unaccrued Revenue using report provided by Revenue Cycle Management and report findings to program management.
Hospice Aide (HA) In-service hours: obtain training completion report and report compliance with regulation requirement to program management.
Annual Update HIPAA/OSHA: Obtain training completion report for annual updates and report compliance to senior management.
Physician satisfaction surveys (as required by the program): data collection, analysis, and reporting
Revocation and discharge monitoring (as required by the program): data collection, analysis, and reporting
Collect and analyze quality indicator data/key performance indicators and collaborate with the senior management team to identify priorities for improvement and develop initiatives.
Performs Quality reporting updates monthly, quarterly, and annually, including but not limited to:
Quality Update Report (QUR): prepare and submit monthly report to regional and senior
management to communicate updates of Quality Assessment and Performance Improvement areas.
QAPI IDG Committee Meeting (quarterly): prepare documents, co-facilitate meeting, capture minutes, submit documents, follow up on actions items from meeting.
Annual Reports: complete QAPI Program Annual Evaluation, prepare Annual Program Operational Review for program management completion, and any state-specific requirements.
-Facilitates Performance Improvement Projects including the coordination of performance improvement teams.
-Maintains Documentation of Performance Improvement Initiatives (both hard copy and electronic).
-Maintains any and all versions of the PI Plan Manual.
-Identify program needs based on data analysis of the quality monitoring activities and recommend training to address these needs.
-Report to senior management on compliance with required trainings including orientation and legally mandated in-services.
Act as the program liaison to Central Support:
Submission of quarterly QAPI IDG and annual report documents including policy recommendations via the Governing Body Report.
Regarding quality initiatives: provides field perspective and participates in the development of company-wide materials.
-Collaborates with the PCA for external audits and records requests.
-Participate in pilot projects related to QAPI initiatives as requested.
-For programs or regions with a Performance Improvement Specialist (PIS) Assistant:
Oversight of the Performance Improvement Specialist (PIS) Assistant, including delegation of approved tasks and mentorship for delegated tasks as needed.
Other duties as assigned.
JOB QUALIFICATIONS
Licensed (as required) health care professional (preferred) or non-clinician with quality bakcground
background.
Certified Professional in Health Care Quality (preferred).
Knowledge of Medicare/Medicaid regulations, state licensure laws, and the requirements of any other applicable regulatory/accrediting body.
Experience with data collection, measurement tools, and data analysis.
Experience in a quality assurance/improvement
Read LessPEFORMANCE IMPROVEMENT SPECIALIST
The primary function of the Performance Improvement Specialist is to support and facilitate quality assessment and performance improvement (QAPI) activities for the local hospice branch (also referred to as hospice program). The QAPI Program is an on-going, data driven, organization-wide program involving data collection, analysis, and collaborative development of performance improvement initiatives.
Monday- Friday 8a-5p In Office
JOB RESPONSIBILITIES
Performs ongoing quality assessment through data collection and analysis as directed by VITAS Policies, Procedures, and Standards. Works with hospice program leadership to identify quality and performance trends and areas for improvement.
Performs quality monitoring activities (tracking, trending, and analysis) including, but not limited to:
Hospice Quality Reporting Program (HQRP): data collection and analysis of data associated with HQRP components, including but not limited to: Consumer Assessment of Healthcare Providers and Systems survey (CAHPS), claims-based measures, Hospice Item Set and any future measures.
Care Compare: data collection, tracking, and benchmarking HQRP scores against competitors.
CAHPS survey: Identify negative comments/responses and initiate service comments as
appropriate.
QAPI dashboard: drill down, analyze and report data.
Service Comments: includes monitoring timely resolution, reassignment of pending service comments, communication of trends to program management, and ensure service comment log is current.
Infection Control Reporting: data maintenance and analysis.
Incident Reporting: data maintenance and analysis, submission of documents for incidents
identified as serious adverse events, completion of 3500A for home medical equipment-related incidents.
Root Cause Analysis (RCA): co-facilitate RCA meeting with program management, ensure required documents are completed, document meeting on appropriate templates, submission of documents to required email distribution group, monitor effectiveness of corrective action plan and report outcomes to program leadership.
Revenue Analysis and Tracking: analyze and trend Unaccrued Revenue using report provided by Revenue Cycle Management and report findings to program management.
Hospice Aide (HA) In-service hours: obtain training completion report and report compliance with regulation requirement to program management.
Annual Update HIPAA/OSHA: Obtain training completion report for annual updates and report compliance to senior management.
Physician satisfaction surveys (as required by the program): data collection, analysis, and reporting
Revocation and discharge monitoring (as required by the program): data collection, analysis, and reporting
Collect and analyze quality indicator data/key performance indicators and collaborate with the senior management team to identify priorities for improvement and develop initiatives.
Performs Quality reporting updates monthly, quarterly, and annually, including but not limited to:
Quality Update Report (QUR): prepare and submit monthly report to regional and senior
management to communicate updates of Quality Assessment and Performance Improvement areas.
QAPI IDG Committee Meeting (quarterly): prepare documents, co-facilitate meeting, capture minutes, submit documents, follow up on actions items from meeting.
Annual Reports: complete QAPI Program Annual Evaluation, prepare Annual Program Operational Review for program management completion, and any state-specific requirements.
-Facilitates Performance Improvement Projects including the coordination of performance improvement teams.
-Maintains Documentation of Performance Improvement Initiatives (both hard copy and electronic).
-Maintains any and all versions of the PI Plan Manual.
-Identify program needs based on data analysis of the quality monitoring activities and recommend training to address these needs.
-Report to senior management on compliance with required trainings including orientation and legally mandated in-services.
Act as the program liaison to Central Support:
Submission of quarterly QAPI IDG and annual report documents including policy recommendations via the Governing Body Report.
Regarding quality initiatives: provides field perspective and participates in the development of company-wide materials.
-Collaborates with the PCA for external audits and records requests.
-Participate in pilot projects related to QAPI initiatives as requested.
-For programs or regions with a Performance Improvement Specialist (PIS) Assistant:
Oversight of the Performance Improvement Specialist (PIS) Assistant, including delegation of approved tasks and mentorship for delegated tasks as needed.
Other duties as assigned.
JOB QUALIFICATIONS
Licensed (as required) health care professional (preferred) or non-clinician with quality bakcground
background.
Certified Professional in Health Care Quality (preferred).
Knowledge of Medicare/Medicaid regulations, state licensure laws, and the requirements of any other applicable regulatory/accrediting body.
Experience with data collection, measurement tools, and data analysis.
Experience in a quality assurance/improvement
Read LessBenefits Include:
Full Time- M-F 8-5 in Office- In the field with team 4/6 times per monthSalaried Competitive compensationGenerous PTOTuition ReimbursementMileage ReimbursementHealth (Including Dental & Vision), Life and Disability InsuranceRoadside Assistance401(k) plan with numerous investment options and generous company matchPre-tax healthcare and dependent care flexible spending accountsCancer and/or critical illness benefitEmployee Assistance ProgramLegal InsuranceAffinity Program QUALIFICATIONS Reliable transportation with appropriate license and insurance coverage for driver and passengers.Private telephone in home.Knowledge of the principles and practices of primary medical and nursing care, with at least a working knowledge of oncologic nursing and palliative care.Basic understanding of the interpersonal dynamics operative within the working relationships of an interdisciplinary health care team, and knowledge of the process of dying and bereavement.Working knowledge of VITAS information system (Vx) and the ability to utilize management reports.Two years successful supervisory experience or equivalent in a health care organization. EDUCATION Bachelor's degree preferred.Current and valid R.N. License to practice in the state where the VITAS program is located.Behind every patient success story at VITAS every last wish fulfilled, every loving memory made is a team of compassionate, expert professionals doing their best to make a difference.
To attract and retain the nation s top talent, VITAS demonstrates what employees can expect from a career with the nation s leading provider of end-of-life care. We call it the VITAS Employee Promise.
Our video about the Employee Promise features our staff, whose firsthand experience offers useful insight into the five key areas that define VITAS culture:
Purpose: A mission-driven and fulfilling career caring for patients with advanced illnessPassion: The opportunity to work with people who share your deep caring for the work you doPeople: A commitment to focus on employees, the heartbeat of VITAS, and to provide resources that complement their daily workPossibilities: A caring culture that supports professional growth in an environment equipped with technology and protocols that ensure a safe and productive work experiencePresence: Accessible, approachable, and authentic leaders who have a desire to listen and learn from their employees Read LessBenefits Include:
Full Time- M-F 8-5 in Office- In the field with team 4/6 times per monthSalaried Competitive compensationGenerous PTOTuition ReimbursementMileage ReimbursementHealth (Including Dental & Vision), Life and Disability InsuranceRoadside Assistance401(k) plan with numerous investment options and generous company matchPre-tax healthcare and dependent care flexible spending accountsCancer and/or critical illness benefitEmployee Assistance ProgramLegal InsuranceBehind every patient success story at VITAS every last wish fulfilled, every loving memory made is a team of compassionate, expert professionals doing their best to make a difference.
To attract and retain the nation s top talent, VITAS demonstrates what employees can expect from a career with the nation s leading provider of end-of-life care. We call it the VITAS Employee Promise.
Our video about the Employee Promise features our staff, whose firsthand experience offers useful insight into the five key areas that define VITAS culture:
Purpose: A mission-driven and fulfilling career caring for patients with advanced illnessPassion: The opportunity to work with people who share your deep caring for the work you doPeople: A commitment to focus on employees, the heartbeat of VITAS, and to provide resources that complement their daily workPossibilities: A caring culture that supports professional growth in an environment equipped with technology and protocols that ensure a safe and productive work experiencePresence: Accessible, approachable, and authentic leaders who have a desire to listen and learn from their employees Read LessPalliative Care Nurse (RN)
The registered nurse is a member of the core interdisciplinary group whose primary function is to assess physical, medical, psychosocial, emotional and spiritual needs of the seriously ill patient and family. The registered nurse is designated to provide coordination of care, ensure continuous assessment of each patient s and family s needs, and to work with the interdisciplinary group to implement the plan of care.
- Monday - Friday 8am-5pm
- Face to Face visits in the community and some Virtual Visits
- Mileage Reimbursement $0.70 per mile and free roadside assistance
Job Duties
Experience:
Minimum 2 years of experience in an acute care setting, preferred.1-2 years Case Management experience in a community setting preferred (home health, rehab, hospice, etc.) experience preferred. Knowledge of the interdisciplinary team concept.Experience in patient education, planning, and management desired.Exceptional communication and customer service skills.Ability to communicate tactfully, verbally and in writing with department heads, managers, coworkers and vendors to resolve problems and negotiate resolutions. Working knowledge of computers, internet access, and the ability to navigate within an automated system as well as a variety of software packages such as Outlook, Excel and Word.
Education:
Bachelor s degree. Master level degree or higher preferred.
Certification & Licensure:
Current and Valid License in the state position is based.CPR, BLS/ACLS Certification.CHPN certification preferred.Reliable transportation, current state driver s license and automobile insurance.
Physical Requirements:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
VITAS Healthcare is the nation s leading provider of end-of-life care, and has the resources and expertise to support your personal and professional growth. As a member of the VITAS team, you ll find fulfillment working for a people-focused organization dedicated to making a difference in the lives of others. You will be more than just an employee: You will be counted on as an expert in your field, and as a valued team member whose efforts are respected and vital to our hospice mission.
All VITAS employees commit to fulfilling their duties and responsibilities with the highest regard for professionalism, collaboration and teamwork, and an eye focused constantly on growth and improvement. We serve with commitment and compassion, and position ourselves for the future by embracing, innovating, and leading change. If you are that person, make your voice heard find your purpose at VITAS today.
Benefits Include:
- Competitive compensation
- Health, dental, vision, life and disability insurance
- Pre-tax healthcare and dependent care flexible spending accounts
- Life insurance
- 401(k) plan with numerous investment options and generous company match
- Cancer and/or critical illness benefit
- Tuition Reimbursement
- Paid Time Off
- Employee Assistance Program
- Legal Insurance
- Roadside Assistance
Many of our positions offer the opportunity to work day or night shifts, weekdays or weekends.
Choose a Career with VITAS
Read LessPalliative Care Nurse (RN)
The registered nurse is a member of the core interdisciplinary group whose primary function is to assess physical, medical, psychosocial, emotional and spiritual needs of the seriously ill patient and family. The registered nurse is designated to provide coordination of care, ensure continuous assessment of each patient s and family s needs, and to work with the interdisciplinary group to implement the plan of care.
- Monday - Friday 8am-5pm
- Face to Face visits in the community and some Virtual Visits
- Mileage Reimbursement $0.70 per mile and free roadside assistance
Job Duties
Experience:
Minimum 2 years of experience in an acute care setting, preferred.1-2 years Case Management experience in a community setting preferred (home health, rehab, hospice, etc.) experience preferred. Knowledge of the interdisciplinary team concept.Experience in patient education, planning, and management desired.Exceptional communication and customer service skills.Ability to communicate tactfully, verbally and in writing with department heads, managers, coworkers and vendors to resolve problems and negotiate resolutions. Working knowledge of computers, internet access, and the ability to navigate within an automated system as well as a variety of software packages such as Outlook, Excel and Word.
Education:
Bachelor s degree. Master level degree or higher preferred.
Certification & Licensure:
Current and Valid License in the state position is based.CPR, BLS/ACLS Certification.CHPN certification preferred.Reliable transportation, current state driver s license and automobile insurance.
Physical Requirements:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
VITAS Healthcare is the nation s leading provider of end-of-life care, and has the resources and expertise to support your personal and professional growth. As a member of the VITAS team, you ll find fulfillment working for a people-focused organization dedicated to making a difference in the lives of others. You will be more than just an employee: You will be counted on as an expert in your field, and as a valued team member whose efforts are respected and vital to our hospice mission.
All VITAS employees commit to fulfilling their duties and responsibilities with the highest regard for professionalism, collaboration and teamwork, and an eye focused constantly on growth and improvement. We serve with commitment and compassion, and position ourselves for the future by embracing, innovating, and leading change. If you are that person, make your voice heard find your purpose at VITAS today.
Benefits Include:
- Competitive compensation
- Health, dental, vision, life and disability insurance
- Pre-tax healthcare and dependent care flexible spending accounts
- Life insurance
- 401(k) plan with numerous investment options and generous company match
- Cancer and/or critical illness benefit
- Tuition Reimbursement
- Paid Time Off
- Employee Assistance Program
- Legal Insurance
- Roadside Assistance
Many of our positions offer the opportunity to work day or night shifts, weekdays or weekends.
Choose a Career with VITAS
Read LessWHO WE ARE
We are VITAS Healthcare, the nation s leading end-of-life care provider since 1978.
Our hospice organization kickstarts careers in caring, promotes from within, and provides a nationally recognized best-in-class employee experience. Supported by industry-leading experts and a growing network of programs in 15+ states, VITAS empowers team members to grow toward their goals while transforming patients lives.
Our priority is to care: For our patients, for each other, and for the future.
Salary Range: $38 - $43/ Hour
Schedule 7 ON 7 OFF
WHAT YOU LL DO
As a home care registered nurse (RN), you will ensure hospice patients are comfortable and forge compassionate, meaningful connections with the people in their lives.
This is important work that comes with equal responsibility. Patients and families trust VITAS nurses to guide them through the end-of-life journey, and maintaining that trust is our highest priority.
You will be a respected member of our team, both as a caregiver and as a hospice educator. You will be entrusted with the autonomy to make care decisions at the bedside, ensuring not a moment is wasted in bringing comfort to your patients.
You will help patients and their loved ones understand and embrace the palliative rather than curative nature of hospice and the benefits of comfort-focused end-of-life care.
WHERE YOU LL WORK
Each day is different. You will spend most of your time caring for hospice patients wherever they call home, whether that means a private residence or an assisted living/skilled nursing facility. Most VITAS nurses make 4-6 visits each day.
Once a week, you ll visit the local program office to meet with an interdisciplinary team, including social workers, physicians, chaplains, and nurses, who collaborate to provide holistic support for the patients and families we serve.
WHAT S EXPECTED FROM YOU
A VITAS nurse is the end-of-life caregiver everyone deserves. In addition to having your RN license, at least two years of nursing experience, and reliable transportation, you'll approach your work with the traits that make the VITAS Difference: Commitment, Compassion, and a Can-do Attitude.
You will keep patient welfare at the center of everything you do, giving your best each day in service of our core commitment: Extending comfort and dignity to all people at the end of their life s journey.
QUALIFICATIONS
Currently licensed to practice nursing in the state where the VITAS program is located.A minimum of two years of nursing experience in hospice, home health, or community health in the last five years.Equivalent experience or licensure may be considered Read LessWHO WE ARE
We are VITAS Healthcare, the nation s leading end-of-life care provider since 1978.
Our hospice organization kickstarts careers in caring, promotes from within, and provides a nationally recognized best-in-class employee experience. Supported by industry-leading experts and a growing network of programs in 15+ states, VITAS empowers team members to grow toward their goals while transforming patients lives.
Our priority is to care: For our patients, for each other, and for the future.
Salary Range: $38 - $43/ Hour
WHAT YOU LL DO
As a home care registered nurse (RN), you will ensure hospice patients are comfortable and forge compassionate, meaningful connections with the people in their lives.
This is important work that comes with equal responsibility. Patients and families trust VITAS nurses to guide them through the end-of-life journey, and maintaining that trust is our highest priority.
You will be a respected member of our team, both as a caregiver and as a hospice educator. You will be entrusted with the autonomy to make care decisions at the bedside, ensuring not a moment is wasted in bringing comfort to your patients.
You will help patients and their loved ones understand and embrace the palliative rather than curative nature of hospice and the benefits of comfort-focused end-of-life care.
WHERE YOU LL WORK
Each day is different. You will spend most of your time caring for hospice patients wherever they call home, whether that means a private residence or an assisted living/skilled nursing facility. Most VITAS nurses make 4-6 visits each day.
Once a week, you ll visit the local program office to meet with an interdisciplinary team, including social workers, physicians, chaplains, and nurses, who collaborate to provide holistic support for the patients and families we serve.
WHAT S EXPECTED FROM YOU
A VITAS nurse is the end-of-life caregiver everyone deserves. In addition to having your RN license, at least two years of nursing experience, and reliable transportation, you'll approach your work with the traits that make the VITAS Difference: Commitment, Compassion, and a Can-do Attitude.
You will keep patient welfare at the center of everything you do, giving your best each day in service of our core commitment: Extending comfort and dignity to all people at the end of their life s journey.
QUALIFICATIONS
Currently licensed to practice nursing in the state where the VITAS program is located.A minimum of two years of nursing experience in hospice, home health, or community health in the last five years.Equivalent experience or licensure may be considered Read LessAsk us about our Milestone Incentive Compensation up to $10,000
Schedule: Friday 5pm- Monday 8am The 24/7 Telephone Triage Nurses filter and triage all calls from patients and families. The On-Call nurse will only see an emergent admissions, death visits or anything that cannot be handle via telephone Salary Range: $39 -$43/Hourly- Salaried RoleWHO WE ARE
We are VITAS Healthcare, the nation s leading end-of-life care provider since 1978.
Our hospice organization kickstarts careers in caring, promotes from within, and provides a nationally recognized best-in-class employee experience. Supported by industry-leading experts and a growing network of programs in 15+ states, VITAS empowers team members to grow toward their goals while transforming patients lives.
Our priority is to care: For our patients, for each other, and for the future.
WHAT YOU LL DO
As a home care registered nurse (RN), you will ensure hospice patients are comfortable and forge compassionate, meaningful connections with the people in their lives.
This is important work that comes with equal responsibility. Patients and families trust VITAS nurses to guide them through the end-of-life journey, and maintaining that trust is our highest priority.
You will be a respected member of our team, both as a caregiver and as a hospice educator. You will be entrusted with the autonomy to make care decisions at the bedside, ensuring not a moment is wasted in bringing comfort to your patients.
You will help patients and their loved ones understand and embrace the palliative rather than curative nature of hospice and the benefits of comfort-focused end-of-life care.
WHERE YOU LL WORK
Each day is different. You will spend most of your time caring for hospice patients wherever they call home, whether that means a private residence or an assisted living/skilled nursing facility. Most VITAS nurses make 4-6 visits each day.
Once a week, you ll visit the local program office to meet with an interdisciplinary team, including social workers, physicians, chaplains, and nurses, who collaborate to provide holistic support for the patients and families we serve.
WHAT S EXPECTED FROM YOU
A VITAS nurse is the end-of-life caregiver everyone deserves. In addition to having your RN license, at least two years of nursing experience, and reliable transportation, you'll approach your work with the traits that make the VITAS Difference: Commitment, Compassion, and a Can-do Attitude.
You will keep patient welfare at the center of everything you do, giving your best each day in service of our core commitment: Extending comfort and dignity to all people at the end of their life s journey.
Read Less