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Vitas Healthcare
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  • Hospice Director of Admissions (RN)- Fort Worth, TX  

    - Fort Worth
    Job DescriptionA program senior leadership role responsible for the Ad... Read More

    Job Description

    A program senior leadership role responsible for the Admissions Department s leadership, strategy, customers, analysis and knowledge management, workforce, operations and results.

    Serves as an Admissions standard, policies, procedures, and industry subject-matter expert and resource.

    Position structure

    Reports to and managed by the Program s GM

    Leadership

    Develop nurse, liaison, program scheduler, and other admissions staff leadership skills through utilization of Admissions Training, coaching, mentoring, and modeling in remote and face-to-face interactions on weekly, daily, monthly, quarterly, and annual basis, and as-neededCollaborate with National, Division, Region, and Program leadership to successfully improve program performance, quality, and growth Responsible for program s successful rollout and sustainability of national, divisional, and regional initiatives within their programLead by example through field coaching, account development, and community activities Created a positive culture of growth and development

    Strategy

    Ensure Admissions Department has active and an actionable strategic plan documented in the system Ensure program Admission Department actively collaborates with other program departments in development of strategies to ensure alignment

    Customer Service

    Develop a customer-service oriented Admissions Department by identifying and responding to the customer s needs and wants by recognizing the customer is the center of VITAS businessReview and provide guidance on program-related customer complaints.Support and develop quality improvement initiatives based on internal and external survey results and time in field

    MAKM (Measurement, Analysis, and Knowledge Management)

    Admissions-focused process improvement project management for the programAdmissions Performance KPI (Can change based on national direction): Length of Intake/Same Day AdmitSpeed to Referral/AppointmentTraining Completion/Competency Program Scheduler Performance/Quality Exceed operating budget targets

    Workforce

    Program oversight and ensured adherence to standards and performance in the areas of: Training: Field Coaching, manage completion of required and ad hoc trainings, analyze need based on utilization of data tools, complete ongoing professional development, and is capable of group presentations (internal and external)Staffing: Demand-based scheduling, productivity management, account development during working hours, and schedule creationRecruitment: Monitor and manage initiatives, regular evaluation of FTE efficiently and with efficacy, ensure timely posting and hiringRetention: develop, implement, and monitor retention initiatives, provide ongoing staff support, provided regular feedback through field coaching as part of required time in field, and implement company retention activities per standard

    Operations

    Compliance with AM required duties as here and within training materialsAudits: Daily, weekly, monthly, quarterly and annualMonthly program, region, division and national meetings Budget and operation expense and performance management

    Results

    Support a collaborative approach in achieving program, region, division and national Admissions related goals, KPIs and metrics.

    Experience:

    5+ years nursing preferred 3+ years in a leadership/management role preferred Hospice admissions experience preferredAbility to work on various assignments simultaneouslyKnowledge of industry policies and practicesAbility to motivate and develop othersAbility to communicate tactfully, both verbally and in writing, with program leadership, patients, families, managers, coworkers, and vendors to resolve problems and negotiate resolutionsProficient with technology with ability to adapt to new products and comfortable learning new technologies (i.e. Excel, MS Teams, OneNote, SharePoint, PowerBI, SharePoint, etc.)Demonstrates experiences of developing strategies and solutions to improve Admissions performanceAbility to assimilate and analyze large amount of data/information to uncover business, quality and training needs within a data set

    EDUCATION

    Requires completion of accredited Nurse Practitioner program. State licensure is also required.

    Certification & Licensure:

    Current RN/NP license

    Physical Requirements:

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Benefits Include

    Competitive compensationHealth, dental, vision, life and disability insurancePre-tax healthcare and dependent care flexible spending accountsLife insurance401(k) plan with numerous investment options and generous company matchCancer and/or critical illness benefitTuition ReimbursementPaid Time OffEmployee Assistance ProgramLegal InsuranceRoadside Assistance

    Read Less
  • Hospice/Palliative Medicine Physician  

    - Ocala
    The Medical director shall be a physician licensed to practice medicin... Read More
    The Medical director shall be a physician licensed to practice medicine in the state where the hospice is located. In his/her absence, the medical director shall designate another physician to serve as acting medical director.

    The Medical director of VITAS fulfills two primary functions, each of which is expected to consume approximately one half of the time and work effort of the position:

    The Medical director has overall responsibility for medical direction of the care and treatment of patients and their families rendered by the hospice care team, and shall consult and cooperate with the patient's attending physician. The medical director provides physician direction and guidance to the hospice program, its physician employees, and other staff and volunteers to assure the maintenance of quality standards of care for patients and families.The Medical director educates practicing physicians and others engaged in health care services regarding the hospice program and its potential benefits to patients.

    In fulfilling the two primary functions explained above, the Medical director performs the following duties:

    Quality of Clinical CareAssure appropriate evaluation and certification of terminal prognosis of patients.Assure the quality of initial plans of care.Assure the quality of comprehensive plans of care.Assure the accuracy of documentation.Review revocations.Review recertifications of terminal prognosis.Review the quality of pain and symptom management.Provide medical expertise on pain and symptom management to admission and patient care staff.Provide medical expertise on the evaluation of terminal prognosis to admission and patient care staff.Actively participate in formal QI functions and committees.Actively participate in Interdisciplinary Group.Actively participate in Ethics Committee.Interact with attending physicians as necessary regarding pain and symptom manage ment issues and issues involving patient prognosisPeriodically attend home care team meetings and rounds in inpatient units.Supervision of team physicians (home care and inpatient)Interview and participate in the hiring and contracting of team physicians with the general manager, patient care administrator and/or team manager.Orient team physicians as to clinical responsibilities and the principles of palliative medicine.Periodically review the quality of clinical care provided by the team physician.Periodically review the quality of the quality of the documentation of visits made by the team physician.Assure that documentation of visits supports the CPT coded level of service billed.Ensure proper team physician participation and support in team meetings.Ensure proper team physician support to the VITAS nurse, team manager, and other clinical team members.Participate with the team manager in the yearly formal evaluation of the team physician.Ensure that a physician on-call rotation is established so that there is team physician support available 24 hours a day, 7 days a week.ManagementParticipate as an active member of the local/regional management team (includes budget process, strategic planning, etc.)Actively participate in responding to audits and denials from third party insurance and intermediaries (i.e. Medicare)Ensure that all contracted physicians (team physicians and consulting physicians) are properly credentialed via the VITAS Credentialing process.Serve on the VITAS Credentialing Committee.In Wisconsin the medical director also supervises the following functions of the consultant pharmacist:Ensure medications are utilized within accepted standards of practice.Ensure a system is developed and maintained that documents the disposal of controlled drugs.Community RelationsEducate community physicians on the principles of palliative medicine.Provide resource and consultative support to community physicians in palliative medicine.Attend and present at medical staff and other medical community conferences on palliative medicine.Serve as liaison between the hospice and community physicians.Make regular contacts with practicing physicians to introduce the hospice program, to educate physicians regarding individuals for whom hospice may be appropriate, and to answer clinical and other concerns of physicians with respect to hospice.Assist in introducing the VITAS program to long term care providers, managed care providers, hospitals, and others.Conduct educational seminars, in services, and presentations to physicians, nurses, and other health care audiences whose support for and understanding of the hospice program is integral to assuring that hospice services are made accessible to patients and families.Education and Research
    Assist in the development of and actively participate in clinical training for all hospice patient care and admissions personnel.Actively participate in medical and nursing education programs on palliative medicine that may be provided by VITAS to medical and nursing colleges in the community.Assist in the development of and actively participate in research protocols on both the local and corporate level.Be a member of and participate in professional organizations related to palliative medicine.QUALIFICATIONSKnowledge of the principles and practice of primary medical care, with at least a working knowledge of oncology.Knowledge of palliative care with particular emphasis on control of symptoms associated with terminal illness.Ability to work collaboratively with patients' attending physicians to implement the hospice program and effect optimum medical care.Ability to work collaboratively with hospice employees and volunteers as part of an interdisciplinary team.Membership in good standing on the medical staff of an accredited hospital in the state in which the hospice is located.Medical malpractice and liability insurance in amounts and with carriers satisfactory to VITAS.Positive recommendation to the general manager or area vice president from corporate medical officer.EDUCATIONLicense to practice medicine in the state in which the program is operating.Board certification in a medical specialty which deals with care of the terminally ill, such as Internal Medicine, Oncology or Family Practice, with at least a working knowledge of medical oncology and demonstrated expertise in the principles of palliative medicine and symptom management. Read Less
  • Hospice Patient Care Administrator (RN)- Fort Worth, TX  

    - Fort Worth
    WHO WE ARE We are VITAS Healthcare, the nation s leading end-of-life c... Read More

    WHO WE ARE

    We are VITAS Healthcare, the nation s leading end-of-life care provider since 1978. Our hospice organization kickstarts careers in caring, promotes from within, and provides a nationally recognized best-in-class employee experience. Supported by industry-leading experts and a growing network of programs in 15+ states, VITAS empowers team members to grow toward their goals while transforming patients lives.
    Our priority is to care: For our patients, for each other, and for the future.

    Salary Range: $110,000 $120,000 annually

    WHAT YOU LL DO

    As a patient care administrator (PCA), you will join the senior leadership team for a VITAS service area, ensuring the clinical, financial, and operational aspects of hospice are running smoothly within your purview.
    You will support all the members of the interdisciplinary team, including nurses, social workers, chaplains, and more. You will coach team members, consult on clinical matters, and lead performance improvement initiatives to elevate the patient experience.

    WHERE YOU LL WORK

    Our PCAs work at a local VITAS office every day, supporting team members as needed.

    WHAT S EXPECTED FROM YOU

    Our PCAs blend leadership skills and clinical expertise to effectively manage their team, ensuring quality and continuity of care for patients. In addition to your RN license and at least four years of healthcare management experience, you ll have the traits that make the VITAS Difference: Commitment, Compassion, and a Can-do Attitude.
    You will keep patient welfare at the center of everything you do, giving your best each day in service of our core commitment: Extending comfort and dignity to all people at the end of their life s journey.

    QUALIFICATIONS

    Current Registered Nurse License to practice in the state where the VITAS Program is located.Two years of home health and hospice experience.Four years of healthcare management experience.Hands-on fiscal and budgetary experience.Experience managing a team of leaders.

    PCA Requirements and Qualifications

    Director of Patient Care Services RequiredRN with BSN or another health related field and3 years experience within last 5 in hospice, home health, primary care clinic, or health facility andOne year in a supervisory or administrative position

    OR

    RN with 4 years experience in last 5 in a hospice, home health agency, primary care clinic or health facility andOne year in a supervisory or administrative capacity.


    EDUCATION

    Bachelor s degree in Nursing or related field from an accredited college or university or the international equivalent preferred. See table above for specific requirements per state. About Us

    VITAS Healthcare is the nation s leading provider of end-of-life care, and has the resources and expertise to support your personal and professional growth. As a member of the VITAS team, you ll find fulfillment working for a people-focused organization dedicated to making a difference in the lives of others. You will be more than just an employee: You will be counted on as an expert in your field, and as a valued team member whose efforts are respected and vital to our hospice mission.

    All VITAS employees commit to fulfilling their duties and responsibilities with the highest regard for professionalism, collaboration and teamwork, and an eye focused constantly on growth and improvement. We serve with commitment and compassion, and position ourselves for the future by embracing, innovating, and leading change. If you are that person, make your voice heard find your purpose at VITAS today.

    Benefits Include:

    - Competitive compensation
    - Health, dental, vision, life and disability insurance
    - Pre-tax healthcare and dependent care flexible spending accounts
    - Life insurance
    - 401(k) plan with numerous investment options and generous company match
    - Cancer and/or critical illness benefit
    - Tuition Reimbursement
    - Paid Time Off
    - Employee Assistance Program
    - Legal Insurance
    - Roadside Assistance

    Many of our positions offer the opportunity to work day or night shifts, weekdays or weekends.

    Choose a Career with VITAS

    Read Less
  • Hospice Patient Care Administrator (RN)- Cincinnati, OH  

    - Cincinnati
    WHO WE ARE We are VITAS Healthcare, the nation s leading end-of-life c... Read More

    WHO WE ARE

    We are VITAS Healthcare, the nation s leading end-of-life care provider since 1978. Our hospice organization kickstarts careers in caring, promotes from within, and provides a nationally recognized best-in-class employee experience. Supported by industry-leading experts and a growing network of programs in 15+ states, VITAS empowers team members to grow toward their goals while transforming patients lives.
    Our priority is to care: For our patients, for each other, and for the future.

    Salary Range: $110,000 $120,000 annually

    WHAT YOU LL DO

    As a patient care administrator (PCA), you will join the senior leadership team for a VITAS service area, ensuring the clinical, financial, and operational aspects of hospice are running smoothly within your purview.
    You will support all the members of the interdisciplinary team, including nurses, social workers, chaplains, and more. You will coach team members, consult on clinical matters, and lead performance improvement initiatives to elevate the patient experience.

    WHERE YOU LL WORK

    Our PCAs work at a local VITAS office every day, supporting team members as needed.

    WHAT S EXPECTED FROM YOU

    Our PCAs blend leadership skills and clinical expertise to effectively manage their team, ensuring quality and continuity of care for patients. In addition to your RN license and at least four years of healthcare management experience, you ll have the traits that make the VITAS Difference: Commitment, Compassion, and a Can-do Attitude.
    You will keep patient welfare at the center of everything you do, giving your best each day in service of our core commitment: Extending comfort and dignity to all people at the end of their life s journey.

    QUALIFICATIONS

    Current Registered Nurse License to practice in the state where the VITAS Program is located.Two years of home health and hospice experience.Four years of healthcare management experience.Hands-on fiscal and budgetary experience.Experience managing a team of leaders.

    PCA Requirements and Qualifications

    Director of Patient Care Services RequiredRN with BSN or another health related field and3 years experience within last 5 in hospice, home health, primary care clinic, or health facility andOne year in a supervisory or administrative position

    OR

    RN with 4 years experience in last 5 in a hospice, home health agency, primary care clinic or health facility andOne year in a supervisory or administrative capacity.


    EDUCATION

    Bachelor s degree in Nursing or related field from an accredited college or university or the international equivalent preferred. See table above for specific requirements per state. About Us

    VITAS Healthcare is the nation s leading provider of end-of-life care, and has the resources and expertise to support your personal and professional growth. As a member of the VITAS team, you ll find fulfillment working for a people-focused organization dedicated to making a difference in the lives of others. You will be more than just an employee: You will be counted on as an expert in your field, and as a valued team member whose efforts are respected and vital to our hospice mission.

    All VITAS employees commit to fulfilling their duties and responsibilities with the highest regard for professionalism, collaboration and teamwork, and an eye focused constantly on growth and improvement. We serve with commitment and compassion, and position ourselves for the future by embracing, innovating, and leading change. If you are that person, make your voice heard find your purpose at VITAS today.

    Benefits Include:

    - Competitive compensation
    - Health, dental, vision, life and disability insurance
    - Pre-tax healthcare and dependent care flexible spending accounts
    - Life insurance
    - 401(k) plan with numerous investment options and generous company match
    - Cancer and/or critical illness benefit
    - Tuition Reimbursement
    - Paid Time Off
    - Employee Assistance Program
    - Legal Insurance
    - Roadside Assistance

    Many of our positions offer the opportunity to work day or night shifts, weekdays or weekends.

    Choose a Career with VITAS

    Read Less
  • Hospice Registered Nurse (RN)- Fresno, CA  

    - Fresno
    WHO WE AREWe are VITAS Healthcare, the nation s leading end-of-life ca... Read More

    WHO WE ARE

    We are VITAS Healthcare, the nation s leading end-of-life care provider since 1978.

    Our hospice organization kickstarts careers in caring, promotes from within, and provides a nationally recognized best-in-class employee experience. Supported by industry-leading experts and a growing network of programs in 15+ states, VITAS empowers team members to grow toward their goals while transforming patients lives.

    Our priority is to care: For our patients, for each other, and for the future.

    Salary: $55-$59/hr

    WHAT YOU LL DO

    As a home care registered nurse (RN), you will ensure hospice patients are comfortable and forge compassionate, meaningful connections with the people in their lives.

    This is important work that comes with equal responsibility. Patients and families trust VITAS nurses to guide them through the end-of-life journey, and maintaining that trust is our highest priority.

    You will be a respected member of our team, both as a caregiver and as a hospice educator. You will be entrusted with the autonomy to make care decisions at the bedside, ensuring not a moment is wasted in bringing comfort to your patients.

    You will help patients and their loved ones understand and embrace the palliative rather than curative nature of hospice and the benefits of comfort-focused end-of-life care.

    WHERE YOU LL WORK

    Each day is different. You will spend most of your time caring for hospice patients wherever they call home, whether that means a private residence or an assisted living/skilled nursing facility. Most VITAS nurses make 4-6 visits each day.

    Once a week, you ll visit the local program office to meet with an interdisciplinary team, including social workers, physicians, chaplains, and nurses, who collaborate to provide holistic support for the patients and families we serve.

    WHAT S EXPECTED FROM YOU

    A VITAS nurse is the end-of-life caregiver everyone deserves. In addition to having your RN license, at least two years of nursing experience, and reliable transportation, you'll approach your work with the traits that make the VITAS Difference: Commitment, Compassion, and a Can-do Attitude.

    You will keep patient welfare at the center of everything you do, giving your best each day in service of our core commitment: Extending comfort and dignity to all people at the end of their life s journey.

    QUALIFICATIONS

    Currently licensed to practice nursing in the state where the VITAS program is located.A minimum of two years of nursing experience in hospice, home health, or community health in the last five years.Equivalent experience or licensure may be considered

    SPECIAL INSTRUCTIONS TO CANDIDATE

    EOE/AA M/F/D/V Read Less
  • Director of Patient Care Services  

    - Encino
    WHO WE ARE We are VITAS Healthcare, the nation s leading end-of-life c... Read More

    WHO WE ARE

    We are VITAS Healthcare, the nation s leading end-of-life care provider since 1978. Our hospice organization kickstarts careers in caring, promotes from within, and provides a nationally recognized best-in-class employee experience. Supported by industry-leading experts and a growing network of programs in 15+ states, VITAS empowers team members to grow toward their goals while transforming patients lives.
    Our priority is to care: For our patients, for each other, and for the future.

    Salary Range: $140,000 - $155,000 /Annual

    WHAT YOU LL DO

    As a patient care administrator (PCA), you will join the senior leadership team for a VITAS service area, ensuring the clinical, financial, and operational aspects of hospice are running smoothly within your purview.
    You will support all the members of the interdisciplinary team, including nurses, social workers, chaplains, and more. You will coach team members, consult on clinical matters, and lead performance improvement initiatives to elevate the patient experience.

    WHERE YOU LL WORK

    Our PCAs work at a local VITAS office every day, supporting team members as needed.

    WHAT S EXPECTED FROM YOU

    Our PCAs blend leadership skills and clinical expertise to effectively manage their team, ensuring quality and continuity of care for patients. In addition to your RN license and at least four years of healthcare management experience, you ll have the traits that make the VITAS Difference: Commitment, Compassion, and a Can-do Attitude.
    You will keep patient welfare at the center of everything you do, giving your best each day in service of our core commitment: Extending comfort and dignity to all people at the end of their life s journey.

    QUALIFICATIONS

    Current Registered Nurse License to practice in the state where the VITAS Program is located.Two years of home health and hospice experience.Four years of healthcare management experience.Hands-on fiscal and budgetary experience.Experience managing a team of leaders.

    PCA Requirements and Qualifications by State: CA

    Regulation

    California Standard of Quality Patient Care: Section 5.3 Director of Patient Care Services

    PCA Requirements and Qualifications

    Director of Patient Care Services RequiredRN with BSN or another health related field and3 years experience within last 5 in hospice, home health, primary care clinic, or health facility andOne year in a supervisory or administrative position

    OR

    RN with 4 years experience in last 5 in a hospice, home health agency, primary care clinic or health facility andOne year in a supervisory or administrative capacity.


    EDUCATION

    Bachelor s degree in Nursing or related field from an accredited college or university or the international equivalent preferred. See table above for specific requirements per state. Read Less
  • PEFORMANCE IMPROVEMENT SPECIALIST The primary function of the Performa... Read More

    PEFORMANCE IMPROVEMENT SPECIALIST

    The primary function of the Performance Improvement Specialist is to support and facilitate quality assessment and performance improvement (QAPI) activities for the local hospice branch (also referred to as hospice program). The QAPI Program is an on-going, data driven, organization-wide program involving data collection, analysis, and collaborative development of performance improvement initiatives.

    Monday- Friday 8a-5p In Office

    JOB RESPONSIBILITIES

    Performs ongoing quality assessment through data collection and analysis as directed by VITAS Policies, Procedures, and Standards. Works with hospice program leadership to identify quality and performance trends and areas for improvement.

    Performs quality monitoring activities (tracking, trending, and analysis) including, but not limited to:

    Hospice Quality Reporting Program (HQRP): data collection and analysis of data associated with HQRP components, including but not limited to: Consumer Assessment of Healthcare Providers and Systems survey (CAHPS), claims-based measures, Hospice Item Set and any future measures.

    Care Compare: data collection, tracking, and benchmarking HQRP scores against competitors.

    CAHPS survey: Identify negative comments/responses and initiate service comments as

    appropriate.

    QAPI dashboard: drill down, analyze and report data.

    Service Comments: includes monitoring timely resolution, reassignment of pending service comments, communication of trends to program management, and ensure service comment log is current.

    Infection Control Reporting: data maintenance and analysis.

    Incident Reporting: data maintenance and analysis, submission of documents for incidents

    identified as serious adverse events, completion of 3500A for home medical equipment-related incidents.

    Root Cause Analysis (RCA): co-facilitate RCA meeting with program management, ensure required documents are completed, document meeting on appropriate templates, submission of documents to required email distribution group, monitor effectiveness of corrective action plan and report outcomes to program leadership.

    Revenue Analysis and Tracking: analyze and trend Unaccrued Revenue using report provided by Revenue Cycle Management and report findings to program management.

    Hospice Aide (HA) In-service hours: obtain training completion report and report compliance with regulation requirement to program management.

    Annual Update HIPAA/OSHA: Obtain training completion report for annual updates and report compliance to senior management.

    Physician satisfaction surveys (as required by the program): data collection, analysis, and reporting

    Revocation and discharge monitoring (as required by the program): data collection, analysis, and reporting

    Collect and analyze quality indicator data/key performance indicators and collaborate with the senior management team to identify priorities for improvement and develop initiatives.

    Performs Quality reporting updates monthly, quarterly, and annually, including but not limited to:

    Quality Update Report (QUR): prepare and submit monthly report to regional and senior

    management to communicate updates of Quality Assessment and Performance Improvement areas.

    QAPI IDG Committee Meeting (quarterly): prepare documents, co-facilitate meeting, capture minutes, submit documents, follow up on actions items from meeting.

    Annual Reports: complete QAPI Program Annual Evaluation, prepare Annual Program Operational Review for program management completion, and any state-specific requirements.

    -Facilitates Performance Improvement Projects including the coordination of performance improvement teams.

    -Maintains Documentation of Performance Improvement Initiatives (both hard copy and electronic).

    -Maintains any and all versions of the PI Plan Manual.

    -Identify program needs based on data analysis of the quality monitoring activities and recommend training to address these needs.

    -Report to senior management on compliance with required trainings including orientation and legally mandated in-services.

    Act as the program liaison to Central Support:

    Submission of quarterly QAPI IDG and annual report documents including policy recommendations via the Governing Body Report.

    Regarding quality initiatives: provides field perspective and participates in the development of company-wide materials.

    -Collaborates with the PCA for external audits and records requests.

    -Participate in pilot projects related to QAPI initiatives as requested.

    -For programs or regions with a Performance Improvement Specialist (PIS) Assistant:

    Oversight of the Performance Improvement Specialist (PIS) Assistant, including delegation of approved tasks and mentorship for delegated tasks as needed.

    Other duties as assigned.

    JOB QUALIFICATIONS

    Licensed (as required) health care professional (preferred) or non-clinician with quality bakcground

    background.

    Certified Professional in Health Care Quality (preferred).

    Knowledge of Medicare/Medicaid regulations, state licensure laws, and the requirements of any other applicable regulatory/accrediting body.

    Experience with data collection, measurement tools, and data analysis.

    Experience in a quality assurance/improvement

    Read Less
  • PEFORMANCE IMPROVEMENT SPECIALIST The primary function of the Performa... Read More

    PEFORMANCE IMPROVEMENT SPECIALIST

    The primary function of the Performance Improvement Specialist is to support and facilitate quality assessment and performance improvement (QAPI) activities for the local hospice branch (also referred to as hospice program). The QAPI Program is an on-going, data driven, organization-wide program involving data collection, analysis, and collaborative development of performance improvement initiatives.

    Monday- Friday 8a-5p In Office

    JOB RESPONSIBILITIES

    Performs ongoing quality assessment through data collection and analysis as directed by VITAS Policies, Procedures, and Standards. Works with hospice program leadership to identify quality and performance trends and areas for improvement.

    Performs quality monitoring activities (tracking, trending, and analysis) including, but not limited to:

    Hospice Quality Reporting Program (HQRP): data collection and analysis of data associated with HQRP components, including but not limited to: Consumer Assessment of Healthcare Providers and Systems survey (CAHPS), claims-based measures, Hospice Item Set and any future measures.

    Care Compare: data collection, tracking, and benchmarking HQRP scores against competitors.

    CAHPS survey: Identify negative comments/responses and initiate service comments as

    appropriate.

    QAPI dashboard: drill down, analyze and report data.

    Service Comments: includes monitoring timely resolution, reassignment of pending service comments, communication of trends to program management, and ensure service comment log is current.

    Infection Control Reporting: data maintenance and analysis.

    Incident Reporting: data maintenance and analysis, submission of documents for incidents

    identified as serious adverse events, completion of 3500A for home medical equipment-related incidents.

    Root Cause Analysis (RCA): co-facilitate RCA meeting with program management, ensure required documents are completed, document meeting on appropriate templates, submission of documents to required email distribution group, monitor effectiveness of corrective action plan and report outcomes to program leadership.

    Revenue Analysis and Tracking: analyze and trend Unaccrued Revenue using report provided by Revenue Cycle Management and report findings to program management.

    Hospice Aide (HA) In-service hours: obtain training completion report and report compliance with regulation requirement to program management.

    Annual Update HIPAA/OSHA: Obtain training completion report for annual updates and report compliance to senior management.

    Physician satisfaction surveys (as required by the program): data collection, analysis, and reporting

    Revocation and discharge monitoring (as required by the program): data collection, analysis, and reporting

    Collect and analyze quality indicator data/key performance indicators and collaborate with the senior management team to identify priorities for improvement and develop initiatives.

    Performs Quality reporting updates monthly, quarterly, and annually, including but not limited to:

    Quality Update Report (QUR): prepare and submit monthly report to regional and senior

    management to communicate updates of Quality Assessment and Performance Improvement areas.

    QAPI IDG Committee Meeting (quarterly): prepare documents, co-facilitate meeting, capture minutes, submit documents, follow up on actions items from meeting.

    Annual Reports: complete QAPI Program Annual Evaluation, prepare Annual Program Operational Review for program management completion, and any state-specific requirements.

    -Facilitates Performance Improvement Projects including the coordination of performance improvement teams.

    -Maintains Documentation of Performance Improvement Initiatives (both hard copy and electronic).

    -Maintains any and all versions of the PI Plan Manual.

    -Identify program needs based on data analysis of the quality monitoring activities and recommend training to address these needs.

    -Report to senior management on compliance with required trainings including orientation and legally mandated in-services.

    Act as the program liaison to Central Support:

    Submission of quarterly QAPI IDG and annual report documents including policy recommendations via the Governing Body Report.

    Regarding quality initiatives: provides field perspective and participates in the development of company-wide materials.

    -Collaborates with the PCA for external audits and records requests.

    -Participate in pilot projects related to QAPI initiatives as requested.

    -For programs or regions with a Performance Improvement Specialist (PIS) Assistant:

    Oversight of the Performance Improvement Specialist (PIS) Assistant, including delegation of approved tasks and mentorship for delegated tasks as needed.

    Other duties as assigned.

    JOB QUALIFICATIONS

    Licensed (as required) health care professional (preferred) or non-clinician with quality bakcground

    background.

    Certified Professional in Health Care Quality (preferred).

    Knowledge of Medicare/Medicaid regulations, state licensure laws, and the requirements of any other applicable regulatory/accrediting body.

    Experience with data collection, measurement tools, and data analysis.

    Experience in a quality assurance/improvement

    Read Less
  • Hospice Registered Nurse (RN)- Colleyville, TX  

    - Colleyville
    WHO WE AREWe are a nurse-founded hospice organization and a pioneer in... Read More

    WHO WE ARE

    We are a nurse-founded hospice organization and a pioneer in end-of-life care since 1978. We are carers who advocate for our patients and their loved ones at the bedside. We take care of each other. We are proud to make a difference.

    We are VITAS.

    WHAT YOU LL DO

    As a home care RN, you will do the critically important job of ensuring hospice patients are comfortable, while forging compassionate, meaningful connections. This is important work that comes with huge responsibility. Patients and families trust VITAS RNs to guide them through one of life s most difficult experiences, and honoring that trust will be your highest priority

    You will be a respected member of our team, both as a caregiver and as a hospice educator. You will be entrusted with the autonomy to make care decisions at the bedside, ensuring not a moment is wasted in bringing comfort to your patients. You will help patients and their loved ones understand and embrace the palliative rather than curative nature of hospice and the benefits of comfort-focused end-of-life care.

    WHERE YOU LL WORK

    Each day is different for our home care RNs. You will spend most of your time caring for hospice patients in their home, ALF, nursing home facility, hospital or medical facility, adjusting your schedule based on their needs. The total amount of visits may vary per day but on average it is 4 to 6.

    About once a week you'll come to the office to meet with the rest of your interdisciplinary team: the social workers, physicians, chaplains, and nurses who work together to provide whole-person support for the patients and families we serve.

    Monday- Friday8am- 5pm Mileage Reimbursement: Yes, 0.70/ MileBenefits: Yes, Medical, Dental, Vision, 401K, HSA, FSA, Tuition Reimbursement, PTO

    WHAT S EXPECTED FROM YOU

    A VITAS nurse is the end-of-life caregiver everyone deserves. In addition to having your RN license and the qualifications described below, you will embody compassion, empathy, and dedication. You will keep patients at the center of your practice, doing your best each day in service of our mission: Meeting people with comfort and dignity at the end of their life s journey.

    QUALIFICATIONS FOR THE REGISTERED NURSE, RN

    Currently licensed to practice nursing in Texas where the VITAS program is located.A minimum of two years of nursing experience in hospice, home health, or community health or hospital settingEquivalent experience or licensure may be considered

    JOB REQUIREMENTS

    Registered Nurse, RN, has reliable transportation with adequate insurance coverage for driver and passengers.Registered Nurse, RN, has telephone available (cellular or land line) Read Less
  • Admissions Nurse (RN) - Hospice - Panama City, FL  

    - Panama City
    The Admissions RN is a registered nurse and an Interdisciplinary Team... Read More

    The Admissions RN is a registered nurse and an Interdisciplinary Team member whose primary responsibility is to present VITAS services and philosophy to patients and families in a manner that results in the admission of appropriate patients. Salary Range: $38 - $40 / Hourly

    Participation in the information gathering, analysis, education and form completion aspects of the admissions processEvaluate patients for hospice appropriateness, e.g. medical records review as requested.Obtain agreement for admission of referred patients and families who meet admission criteria.Analyze data collected by the LPN to facilitate/obtain admission ordersBuild effective referral source relationships to support the high quality and responsiveness expectations associated with VITAS.Maintain clinical and professional competence.Take the initiative in developing effective relationships internally with the appropriate admissions and patient care resource persons.Utilize interpersonal skills to help appropriately educate and address any questions the patient and/or patient s family has concerning hospice and palliative care.

    JOB REQUIREMENTS

    Knowledge of the principles of the intake, admission, and transition to care process with the ability to further develop skills in these competency areas.Ability to communicate effectively with patients and families, physicians, referral sources and colleagues.Knowledge of clinical manifestations of diseases and ability to develop VITAS specific clinical knowledge.Ability to use the VITAS information system and mobile technology platforms.Reliable means of transportation.

    QUALIFICATIONS

    Currently licensed as a R.N. in the state where duties are performed.Previous hospital, physician practice, LTC or ALF experienceStrong Presentation SkillsPrevious sales or service experience preferred

    EDUCATION

    Bachelor s degree preferred

    SPECIAL INSTRUCTIONS TO CANDIDATE

    EOE/AA M/F/D/V


    About Us

    VITAS Healthcare is the nation s leading provider of end-of-life care, and has the resources and expertise to support your personal and professional growth. As a member of the VITAS team, you ll find fulfillment working for a people-focused organization dedicated to making a difference in the lives of others. You will be more than just an employee: You will be counted on as an expert in your field, and as a valued team member whose efforts are respected and vital to our hospice mission.

    All VITAS employees commit to fulfilling their duties and responsibilities with the highest regard for professionalism, collaboration and teamwork, and an eye focused constantly on growth and improvement. We serve with commitment and compassion, and position ourselves for the future by embracing, innovating, and leading change. If you are that person, make your voice heard find your purpose at VITAS today.

    Benefits Include:

    - Competitive compensation
    - Health, dental, vision, life and disability insurance
    - Pre-tax healthcare and dependent care flexible spending accounts
    - Life insurance
    - 401(k) plan with numerous investment options and generous company match
    - Cancer and/or critical illness benefit
    - Tuition Reimbursement
    - Paid Time Off
    - Employee Assistance Program
    - Legal Insurance
    - Roadside Assistance
    - Affinity Program

    Many of our positions offer the opportunity to work day or night shifts, weekdays or weekends.

    Choose a Career with VITAS

    Read Less

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