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ACS Auto Club Services Inc.
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  • Travel Agent - Gainsville, FL  

    - Gainesville
    It's a great time to join AAA The Auto Club Group! JOIN THE TEAM COMM... Read More
    It's a great time to join AAA The Auto Club Group!

    JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD

    Job Type:

    Full time
    Exempt/Non Exempt:

    Hourly
    Job Description:

    $1,500 to $3,000 Signing Bonus - amount is dependent on experience. To qualify for the Signing Bonus, applicants must be new to the Auto Club Group (not applied in the last 180 days). There is a 1-year payback clause if your employment is terminated prior to completing 12 months of employment. Additional details can be provided by our Recruiting Team at the time of application.

    Ready to turn your sales skills into a career you love?

    Join AAA- The Auto Club Group as a Travel Sales Agent and help clients plan unforgettable vacations-no prior travel experience needed.

    We're looking for driven, people-focused sales professionals who want to grow in a fast-paced and exciting industry.

    What We Offer:

    Competitive base pay + uncapped commission + performance bonuses Average annual earnings up to $40,000 - $87,000+ (based on experience/tenure) Unlimited Commissions on travel sales Guaranteed Commission Payouts, We Invest in Your Success Additional commissions on membership and credit card sales Special Performance Incentives from ACG and Partners Quarterly New Hire On-Pace Bonus Non-exempt (eligible for overtime) Offers a structured career path paired with an uncapped commission model- growth and earnings are performance driven

    Competitive benefits packages Medical, dental and vision benefits 401k Match Paid parental leave and adoption assistance Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays Paid volunteer day annually Tuition assistance program, professional certification reimbursement program and other professional development opportunities AAA Membership Discounts, perks, and rewards and much more

    Exclusive Travel Perks Industry leading exclusive Preferred Partner discounted rates and member benefits to help close the sale AAA Members travel more than average consumers FREE LEADS Prioritizing leads with the highest likelihood to travel In office Travel events and walk-in traffic drive sales daily Direct to consumer marketing for Travel Agents Inside Support structure to reduce administrative work Air Desk and Inside Sales Agents Interactive group system providing seamless booking process Travel Partner Training Certifications provided (free) Travel benefits for completing online training programs (can result in free or reduced travel) Familiarization tours and cruises offered through developmental programs (100% free) International Airlines Travel Agent Network Card (IATAN) Benefits include: Hotel and car rental discounts and deeply discounted rates by cruise and tour partners Complimentary membership with American Society of Travel Advisors (ASTA) Established brand that has been around for over 100 years. Our members know and trust us! Awarded 'USA Today Top workplaces' 4 years in a row Career advancement opportunities
    What You'll Do as a Field Travel Agent Generate new sales, retain existing members and grow ACG's overall book of business through our multiple product offerings Drive new business with competitive products and help retain The Auto Club Groups 14+ million members Establishes and grows mutually beneficial relationships with AAA Members to maximize their member experience and use of AAA benefits, leading to profitable sales, revenue growth and repeat Travel bookings Achieves assigned travel, membership, and credit card sales goals Sells cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, AAA memberships and related travel products and services Prepares complex and/or large scale domestic and international travel packages Completes reservations and advise clients regarding documentation requirements Makes necessary travel arrangements (i.e. reservations, collect money, and process documents) Receives and champions customer concerns through to resolution Ask for referrals, build and grow a book of client business by utilizing the AAA ACG lead system Proactively learn and utilize AAA ACG digital and communication technologies to achieve objectives
    What it's like to work for The Auto Club Group: Serve our members by making their satisfaction our highest priority Do what's right by sustaining an open, honest and ethical work environment Lead in everything we do by offering best-in-class products, benefits and services ACG values our employees by seeking the best talent, rewarding high performance and holding ourselves accountable
    WE ARE LOOKING FOR CANDIDATES WHO

    Required Qualifications:

    Education High school diploma or equivalent
    Work Experience 1-year business to consumer sales
    Successful candidates will possess: Strong sales skills with a history of effectively developing, tracking, following up on and closing leads Advanced consultative selling techniques utilizing thorough product knowledge Strong phone sales and prospecting skills Excellent verbal and written communication skills combined with strong customer focus Ambition, motivation and drive Excellent listening skills and ability to understand customer needs Ability to proactively grow a personal book of business and repeat clients
    Work Environment

    This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility.

    Who We Are

    Become a part of something bigger.

    The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

    By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.

    And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.

    We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.

    To learn more about AAA The Auto Club Group visit

    Important Note:

    ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.

    The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.

    The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

    Regular and reliable attendance is essential for the function of this job.

    AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

    Read Less
  • It's a great time to join AAA The Auto Club Group! JOIN THE TEAM COMM... Read More

    It's a great time to join AAA The Auto Club Group!

    JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD

    Job Type:

    Full time

    Exempt/Non Exempt:

    Hourly

    Job Description:



    It's a great time to join AAA The Auto Club Group!

    JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD

    Job Type:

    Full time

    Exempt/Non Exempt:

    Hourly

    Job Description:

    Looking to take your sales career to the next level?

    Join America's most trusted brand with over 100 years of service as an Insurance Sales Agent-no insurance background required.

    If you have strong-proven sales skills and the drive to succeed, we'll provide the training and support you need to launch a rewarding career.

    What we offer:

    Competitive base pay + uncapped commission + performance bonuses

    Average annual earnings $57,000-$87,000+

    Unlimited commission potential

    Elevated commission payout (first 15 months)

    Supplemental Pay paid monthly

    Additional $200/week for months 0-2

    Additional $150/week for months 3-4

    Additional $100/week for months 5-6

    New Hire On-Pace Bonus

    Non-exempt (overtime eligible)

    Competitive benefits packages

    Medical, dental and vision benefits

    401k Match

    Paid parental leave and adoption assistance

    Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays

    Paid volunteer day annually

    Company sponsored Bachelors/Masters/Ph.D. Degree Program

    AAA Membership

    Discounts, perks, and rewards and much more

    Trusted Insurance Brand

    Walk-in traffic in local AAA branches from Travel/Car Care/Life

    Lead generation of 13+ million members

    Annual Sales Incentive Trip

    What You'll Do as an Insurance Sales Agent

    Responsible for the sale and service of ACG branded and brokered insurance products, memberships, and financial products within an ACG branch.

    Uses sales techniques and product knowledge to identify customer-specific needs to generate new sales, retain existing insureds, and grow ACG's overall insurance book of business.

    Effectively overcomes objections to close the sale and/or retain the insured.

    Works to meet or exceed targets as defined in the sales incentive plan and goals assigned by leadership.

    Conducts insurance review for clients to identify a range of suitable products. Uses provided tools and applicable underwriting guidelines to assess risk, recommend appropriate products and related coverage, quote, bind and issue policies.

    Participates in local branch events, to solicit new business, create and expand business networks.

    Build rapport critical to establishing customer satisfaction, loyalty, and affinity to the AAA brand.

    Responds to customer inquiries and requests relating to insurance, membership, and financial products.

    Refer Members to other applicable lines of business (i.e., Travel & Financial Services) as deemed appropriate.

    WE ARE LOOKING FOR CANDIDATES WHO

    Required Qualifications:

    Active State Property & Casualty Insurance Sales license

    Active State Life Insurance Sales license, or obtain within 90 days of hire

    Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products.

    Obtain Health and Accident licenses and appointments where applicable as deemed necessary and within a time frame established by the Business Unit.

    Education

    High School diploma or equivalent

    Work experience

    1+ year(s) of customer-facing experience in a fast-paced, computer-automated business environment (i.e., financial/banking)

    Successful candidates will possess:

    Strong sales skills with a knowledge of effectively developing, tracking, following up on and closing leads.

    Possess consultative selling techniques utilizing thorough product knowledge.

    Strong prospecting skills

    Excellent verbal and written communication skills combined with strong customer focus

    Ambition, motivation, and drive

    Knowledge of desktop systems including, but not limited to, CRM and Microsoft Office software applications.

    Excellent listening skills and ability to understand customer needs.

    Work Environment

    Works in a temperature-controlled branch location. Able to work Monday-Friday from 8:30am-5:30pm. May travel to local branch events.

    Who We Are

    Become a part of something bigger.

    The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

    By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.

    And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.

    We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.

    To learn more about AAA The Auto Club Group visit

    Important Note:

    ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.

    The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.

    The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

    Regular and reliable attendance is essential for the function of this job.

    AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

    Read Less
  • It's a great time to join AAA The Auto Club Group! JOIN THE TEAM COMM... Read More

    It's a great time to join AAA The Auto Club Group!

    JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD

    Job Type:

    Full time

    Exempt/Non Exempt:

    Hourly

    Job Description:



    Job Description

    Join America's most trusted brand with over 100 years of service.

    Why Choose AAA The Auto Club Group (ACG)

    ACG offers excellent and comprehensive benefits packages:

    Medical, dental and vision benefits

    401k Match

    Paid parental leave and adoption assistance

    Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays

    Paid volunteer day annually

    Tuition assistance program, professional certification reimbursement program and other professional development opportunities

    AAA Membership

    Discounts, perks, and rewards and much more

    Trusted Insurance Brand

    Walk-in traffic in local AAA branches from Travel/Car Care/Life

    Lead generation of 14+ million members

    Annual Sales Incentive Trip

    A DAY IN THE LIFE of a Field Insurance Agent I

    The Auto Club Group is seeking a prospective Field Insurance Agent I who is responsible for the sale and service of ACG branded and brokered insurance products, memberships, and financial products within an ACG branch.

    Uses sales techniques and product knowledge to identify customer-specific needs to generate new sales, retain existing insureds, and grow ACG's overall insurance book of business.

    Effectively overcomes objections to close the sale and/or retain the insured.

    Works to meet or exceed targets as defined in the sales incentive plan and goals assigned by leadership.

    Conducts insurance review for clients to identify a range of suitable products. Uses provided tools and applicable underwriting guidelines to assess risk, recommend appropriate products and related coverage, quote, bind and issue policies.

    Participates in local branch events, to solicit new business, create and expand business networks.

    Build rapport critical to establishing customer satisfaction, loyalty, and affinity to the AAA brand.

    Responds to customer inquiries and requests relating to insurance, membership, and financial products.

    Refer Members to other applicable lines of business (i.e., Travel & Financial Services) as deemed appropriate.

    HOW WE REWARD OUR EMPLOYEES

    Average annual earnings $57,000-$87,000+

    Pay Structure

    Base Pay $31,200 (non-exempt, eligible for overtime)

    Unlimited commission potential

    o Elevated commission payout (first 15 months)

    Supplemental Pay

    o Additional $200/week for months 0-2

    o Additional $150/week for months 3-4

    o Additional $100/week for months 5-6

    New Hire On-Pace Bonus

    WE ARE LOOKING FOR CANDIDATES WHO

    Required Qualifications:

    Current Property & Casualty Insurance Sales license

    Current Life Insurance Sales license, or obtain within 90 days of hire

    Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products.

    Obtain Health and Accident licenses and appointments where applicable as deemed necessary and within a time frame established by the Business Unit.

    Education

    High School diploma or equivalent

    Work experience

    1+ year(s) of customer-facing experience in a fast-paced computer automated business environment (i.e., financial/banking)

    Successful candidates will possess:

    Strong sales skills with a knowledge of effectively developing, tracking, following up on and closing leads.

    Possess consultative selling techniques utilizing thorough product knowledge.

    Strong prospecting skills

    Excellent verbal and written communication skills combined with strong customer focus

    Ambition, motivation, and drive

    Knowledge of desktop systems including, but not limited to, CRM and Microsoft Office software applications.

    Excellent listening skills and ability to understand customer needs.

    Work Environment

    Works in a temperature-controlled branch location. Ability to work irregular hours with possible weekend work. May travel to local branch events.

    Who We Are

    Become a part of something bigger.

    The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

    By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.

    And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.

    We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.

    To learn more about AAA The Auto Club Group visit

    Important Note:

    ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.

    The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.

    The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

    Regular and reliable attendance is essential for the function of this job.

    AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

    Read Less
  • Travel Agent - Bluffton, SC  

    - Hilton Head Island
    It's a great time to join AAA The Auto Club Group! JOIN THE TEAM COMM... Read More
    It's a great time to join AAA The Auto Club Group!

    JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD

    Job Type:

    Full time
    Exempt/Non Exempt:

    Hourly
    Job Description:

    $1,500 to $3,000 Signing Bonus - amount is dependent on experience. To qualify for the Signing Bonus, applicants must be new to the Auto Club Group (not applied in the last 180 days). There is a 1-year payback clause if your employment is terminated prior to completing 12 months of employment. Additional details can be provided by our Recruiting Team at the time of application.

    Ready to turn your sales skills into a career you love?

    Join AAA- The Auto Club Group as a Travel Sales Agent and help clients plan unforgettable vacations-no prior travel experience needed.

    We're looking for driven, people-focused sales professionals who want to grow in a fast-paced and exciting industry.

    What We Offer:

    Competitive base pay + uncapped commission + performance bonuses Average annual earnings up to $40,000 - $87,000+ (based on experience/tenure) Unlimited Commissions on travel sales Guaranteed Commission Payouts, We Invest in Your Success Additional commissions on membership and credit card sales Special Performance Incentives from ACG and Partners Quarterly New Hire On-Pace Bonus Non-exempt (eligible for overtime) Offers a structured career path paired with an uncapped commission model- growth and earnings are performance driven

    Competitive benefits packages Medical, dental and vision benefits 401k Match Paid parental leave and adoption assistance Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays Paid volunteer day annually Tuition assistance program, professional certification reimbursement program and other professional development opportunities AAA Membership Discounts, perks, and rewards and much more

    Exclusive Travel Perks Industry leading exclusive Preferred Partner discounted rates and member benefits to help close the sale AAA Members travel more than average consumers FREE LEADS Prioritizing leads with the highest likelihood to travel In office Travel events and walk-in traffic drive sales daily Direct to consumer marketing for Travel Agents Inside Support structure to reduce administrative work Air Desk and Inside Sales Agents Interactive group system providing seamless booking process Travel Partner Training Certifications provided (free) Travel benefits for completing online training programs (can result in free or reduced travel) Familiarization tours and cruises offered through developmental programs (100% free) International Airlines Travel Agent Network Card (IATAN) Benefits include: Hotel and car rental discounts and deeply discounted rates by cruise and tour partners Complimentary membership with American Society of Travel Advisors (ASTA) Established brand that has been around for over 100 years. Our members know and trust us! Awarded 'USA Today Top workplaces' 4 years in a row Career advancement opportunities
    What You'll Do as a Field Travel Agent Generate new sales, retain existing members and grow ACG's overall book of business through our multiple product offerings Drive new business with competitive products and help retain The Auto Club Groups 14+ million members Establishes and grows mutually beneficial relationships with AAA Members to maximize their member experience and use of AAA benefits, leading to profitable sales, revenue growth and repeat Travel bookings Achieves assigned travel, membership, and credit card sales goals Sells cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, AAA memberships and related travel products and services Prepares complex and/or large scale domestic and international travel packages Completes reservations and advise clients regarding documentation requirements Makes necessary travel arrangements (i.e. reservations, collect money, and process documents) Receives and champions customer concerns through to resolution Ask for referrals, build and grow a book of client business by utilizing the AAA ACG lead system Proactively learn and utilize AAA ACG digital and communication technologies to achieve objectives
    What it's like to work for The Auto Club Group: Serve our members by making their satisfaction our highest priority Do what's right by sustaining an open, honest and ethical work environment Lead in everything we do by offering best-in-class products, benefits and services ACG values our employees by seeking the best talent, rewarding high performance and holding ourselves accountable
    WE ARE LOOKING FOR CANDIDATES WHO

    Required Qualifications:

    Education High school diploma or equivalent
    Work Experience 1-year business to consumer sales
    Successful candidates will possess: Strong sales skills with a history of effectively developing, tracking, following up on and closing leads Advanced consultative selling techniques utilizing thorough product knowledge Strong phone sales and prospecting skills Excellent verbal and written communication skills combined with strong customer focus Ambition, motivation and drive Excellent listening skills and ability to understand customer needs Ability to proactively grow a personal book of business and repeat clients
    Work Environment

    This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility.

    Who We Are

    Become a part of something bigger.

    The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

    By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.

    And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.

    We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.

    To learn more about AAA The Auto Club Group visit

    Important Note:

    ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.

    The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.

    The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

    Regular and reliable attendance is essential for the function of this job.

    AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

    Read Less
  • Customer Service Rep. - Lockport, IL  

    - Lockport
    It's a great time to join AAA The Auto Club Group! JOIN THE TEAM COMM... Read More

    It's a great time to join AAA The Auto Club Group!

    JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD

    Job Type:

    Full time

    Exempt/Non Exempt:

    Hourly

    Job Description:



    Why Choose a Career with the AAA The Auto Club Group (ACG)

    Established brand that has been around for over 100 years. Our members know and trust us!

    Branch Offices house travel, membership, insurance sales and support employees

    You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members.

    Excellent Opportunities to Build a Career Path:

    The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as:

    Other Branch positions - Field Insurance Sales Agent, Travel Agent or

    Other Departments such as:

    Call Centers (ERS, Sales and Service, etc.)

    Automotive Services

    Claims

    Underwriting and more

    A DAY IN THE LIFE of a Branch Customer Service Representative

    The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products. As the face of our branch, you will greet our customers and provide peace of mind by servicing their needs.

    Provide sales and support services to members including greeting, servicing, and selling membership, travel products (car, hotel, basic tour packages, etc.) and (some) banking products.

    Generate leads, update members on travel and insurance specials, and provide travel information

    Respond to customer inquiries and refer to senior staff or agent when appropriate

    Provide cashiering services to members which includes taking and processing payments for insurance policies (installment, lapse or reinstatement), travel and sale of tickets, and travel money products, processing remittance/depository transfers and balancing cash drawer

    Receive and resolve member/customer complaints and seek assistance from management in complaint resolution when appropriate

    Provide administrative support to the travel and/or insurance sales staff during peak periods

    Conduct outbound promotional calls for insurance and/or travel products

    Other duties as assigned

    HOW WE REWARD OUR EMPLOYEES

    Our Auto Club Group Branch Customer Service Representatives earn a competitive hourly wage of $19.00 - $21.50, based on experience, with additional incentives and an annual bonus potential based on performance.

    ACG offers excellent and comprehensive benefits packages:

    Medical, dental and vision benefits

    401k Match

    Paid parental leave and adoption assistance

    Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays

    Paid Volunteer Day annually

    Tuition assistance program, professional certification reimbursement program and other professional development opportunities

    AAA Membership

    Discounts, perks, and rewards and much more

    WE ARE LOOKING FOR CANDIDATES WHO

    Required Qualifications:

    Education:

    High School Diploma or equivalent

    Work Experience:

    Working in a customer focused environment

    Providing customer focused service and timely solutions to problems

    Microsoft Office applications

    Taking personal responsibility in seeking solutions to problems

    Multi-tasking and appropriately prioritizing tasks to ensure meeting office customer service goals

    Successful candidates will possess:

    Passion and enthusiasm for working with people

    Basic mathematical calculations to accurately perform monetary transactions

    Communicate effectively (verbal and written) with others in a work environment

    Work effectively in a team environment

    Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility

    Work under pressure in a high volume, fast paced customer service environment

    Work irregular hours including holidays and weekends (may include community events)

    Work Environment

    This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility.

    Who We Are

    Become a part of something bigger.

    The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

    By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.

    And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.

    We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.

    To learn more about AAA The Auto Club Group visit

    Important Note:

    ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.

    The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.

    The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

    Regular and reliable attendance is essential for the function of this job.

    AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

    Read Less
  • Travel Agent - Lady Lake Villages, FL  

    - Lady Lake
    It's a great time to join AAA The Auto Club Group! JOIN THE TEAM COMM... Read More
    It's a great time to join AAA The Auto Club Group!

    JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD

    Job Type:

    Full time
    Exempt/Non Exempt:

    Hourly
    Job Description:

    $1,500 to $3,000 Signing Bonus - amount is dependent on experience. To qualify for the Signing Bonus, applicants must be new to the Auto Club Group (not applied in the last 180 days). There is a 1-year payback clause if your employment is terminated prior to completing 12 months of employment. Additional details can be provided by our Recruiting Team at the time of application.

    Ready to turn your sales skills into a career you love?

    Join AAA- The Auto Club Group as a Travel Sales Agent and help clients plan unforgettable vacations-no prior travel experience needed.

    We're looking for driven, people-focused sales professionals who want to grow in a fast-paced and exciting industry.

    What We Offer:

    Competitive base pay + uncapped commission + performance bonuses Average annual earnings up to $40,000 - $87,000+ (based on experience/tenure) Unlimited Commissions on travel sales Guaranteed Commission Payouts, We Invest in Your Success Additional commissions on membership and credit card sales Special Performance Incentives from ACG and Partners Quarterly New Hire On-Pace Bonus Non-exempt (eligible for overtime) Offers a structured career path paired with an uncapped commission model- growth and earnings are performance driven

    Competitive benefits packages Medical, dental and vision benefits 401k Match Paid parental leave and adoption assistance Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays Paid volunteer day annually Tuition assistance program, professional certification reimbursement program and other professional development opportunities AAA Membership Discounts, perks, and rewards and much more

    Exclusive Travel Perks Industry leading exclusive Preferred Partner discounted rates and member benefits to help close the sale AAA Members travel more than average consumers FREE LEADS Prioritizing leads with the highest likelihood to travel In office Travel events and walk-in traffic drive sales daily Direct to consumer marketing for Travel Agents Inside Support structure to reduce administrative work Air Desk and Inside Sales Agents Interactive group system providing seamless booking process Travel Partner Training Certifications provided (free) Travel benefits for completing online training programs (can result in free or reduced travel) Familiarization tours and cruises offered through developmental programs (100% free) International Airlines Travel Agent Network Card (IATAN) Benefits include: Hotel and car rental discounts and deeply discounted rates by cruise and tour partners Complimentary membership with American Society of Travel Advisors (ASTA) Established brand that has been around for over 100 years. Our members know and trust us! Awarded 'USA Today Top workplaces' 4 years in a row Career advancement opportunities
    What You'll Do as a Field Travel Agent Generate new sales, retain existing members and grow ACG's overall book of business through our multiple product offerings Drive new business with competitive products and help retain The Auto Club Groups 14+ million members Establishes and grows mutually beneficial relationships with AAA Members to maximize their member experience and use of AAA benefits, leading to profitable sales, revenue growth and repeat Travel bookings Achieves assigned travel, membership, and credit card sales goals Sells cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, AAA memberships and related travel products and services Prepares complex and/or large scale domestic and international travel packages Completes reservations and advise clients regarding documentation requirements Makes necessary travel arrangements (i.e. reservations, collect money, and process documents) Receives and champions customer concerns through to resolution Ask for referrals, build and grow a book of client business by utilizing the AAA ACG lead system Proactively learn and utilize AAA ACG digital and communication technologies to achieve objectives
    What it's like to work for The Auto Club Group: Serve our members by making their satisfaction our highest priority Do what's right by sustaining an open, honest and ethical work environment Lead in everything we do by offering best-in-class products, benefits and services ACG values our employees by seeking the best talent, rewarding high performance and holding ourselves accountable
    WE ARE LOOKING FOR CANDIDATES WHO

    Required Qualifications:

    Education High school diploma or equivalent
    Work Experience 1-year business to consumer sales
    Successful candidates will possess: Strong sales skills with a history of effectively developing, tracking, following up on and closing leads Advanced consultative selling techniques utilizing thorough product knowledge Strong phone sales and prospecting skills Excellent verbal and written communication skills combined with strong customer focus Ambition, motivation and drive Excellent listening skills and ability to understand customer needs Ability to proactively grow a personal book of business and repeat clients
    Work Environment

    This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility.

    Who We Are

    Become a part of something bigger.

    The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

    By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.

    And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.

    We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.

    To learn more about AAA The Auto Club Group visit

    Important Note:

    ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.

    The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.

    The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

    Regular and reliable attendance is essential for the function of this job.

    AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

    Read Less
  • Travel Agent - Bettendorf, IA  

    - Bettendorf
    It's a great time to join AAA The Auto Club Group! JOIN THE TEAM COMM... Read More
    It's a great time to join AAA The Auto Club Group!

    JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD

    Job Type:

    Full time
    Exempt/Non Exempt:

    Hourly
    Job Description:

    $1,500 to $3,000 Signing Bonus - amount is dependent on experience. To qualify for the Signing Bonus, applicants must be new to the Auto Club Group (not applied in the last 180 days). There is a 1-year payback clause if your employment is terminated prior to completing 12 months of employment. Additional details can be provided by our Recruiting Team at the time of application.

    Ready to turn your sales skills into a career you love?

    Join AAA- The Auto Club Group as a Travel Sales Agent and help clients plan unforgettable vacations-no prior travel experience needed.

    We're looking for driven, people-focused sales professionals who want to grow in a fast-paced and exciting industry.

    What We Offer:

    Competitive base pay + uncapped commission + performance bonuses Average annual earnings up to $40,000 - $87,000+ (based on experience/tenure) Unlimited Commissions on travel sales Guaranteed Commission Payouts, We Invest in Your Success Additional commissions on membership and credit card sales Special Performance Incentives from ACG and Partners Quarterly New Hire On-Pace Bonus Non-exempt (eligible for overtime) Offers a structured career path paired with an uncapped commission model- growth and earnings are performance driven

    Competitive benefits packages Medical, dental and vision benefits 401k Match Paid parental leave and adoption assistance Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays Paid volunteer day annually Tuition assistance program, professional certification reimbursement program and other professional development opportunities AAA Membership Discounts, perks, and rewards and much more

    Exclusive Travel Perks Industry leading exclusive Preferred Partner discounted rates and member benefits to help close the sale AAA Members travel more than average consumers FREE LEADS Prioritizing leads with the highest likelihood to travel In office Travel events and walk-in traffic drive sales daily Direct to consumer marketing for Travel Agents Inside Support structure to reduce administrative work Air Desk and Inside Sales Agents Interactive group system providing seamless booking process Travel Partner Training Certifications provided (free) Travel benefits for completing online training programs (can result in free or reduced travel) Familiarization tours and cruises offered through developmental programs (100% free) International Airlines Travel Agent Network Card (IATAN) Benefits include: Hotel and car rental discounts and deeply discounted rates by cruise and tour partners Complimentary membership with American Society of Travel Advisors (ASTA) Established brand that has been around for over 100 years. Our members know and trust us! Awarded 'USA Today Top workplaces' 4 years in a row Career advancement opportunities
    What You'll Do as a Field Travel Agent Generate new sales, retain existing members and grow ACG's overall book of business through our multiple product offerings Drive new business with competitive products and help retain The Auto Club Groups 14+ million members Establishes and grows mutually beneficial relationships with AAA Members to maximize their member experience and use of AAA benefits, leading to profitable sales, revenue growth and repeat Travel bookings Achieves assigned travel, membership, and credit card sales goals Sells cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, AAA memberships and related travel products and services Prepares complex and/or large scale domestic and international travel packages Completes reservations and advise clients regarding documentation requirements Makes necessary travel arrangements (i.e. reservations, collect money, and process documents) Receives and champions customer concerns through to resolution Ask for referrals, build and grow a book of client business by utilizing the AAA ACG lead system Proactively learn and utilize AAA ACG digital and communication technologies to achieve objectives
    What it's like to work for The Auto Club Group: Serve our members by making their satisfaction our highest priority Do what's right by sustaining an open, honest and ethical work environment Lead in everything we do by offering best-in-class products, benefits and services ACG values our employees by seeking the best talent, rewarding high performance and holding ourselves accountable
    WE ARE LOOKING FOR CANDIDATES WHO

    Required Qualifications:

    Education High school diploma or equivalent
    Work Experience 1-year business to consumer sales
    Successful candidates will possess: Strong sales skills with a history of effectively developing, tracking, following up on and closing leads Advanced consultative selling techniques utilizing thorough product knowledge Strong phone sales and prospecting skills Excellent verbal and written communication skills combined with strong customer focus Ambition, motivation and drive Excellent listening skills and ability to understand customer needs Ability to proactively grow a personal book of business and repeat clients
    Work Environment

    This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility.

    Who We Are

    Become a part of something bigger.

    The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

    By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.

    And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.

    We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.

    To learn more about AAA The Auto Club Group visit

    Important Note:

    ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.

    The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.

    The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

    Regular and reliable attendance is essential for the function of this job.

    AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

    Read Less
  • Travel Agent - Norfolk, NE  

    - Norfolk
    It's a great time to join AAA The Auto Club Group! JOIN THE TEAM COMM... Read More
    It's a great time to join AAA The Auto Club Group!

    JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD

    Job Type:

    Full time
    Exempt/Non Exempt:

    Hourly
    Job Description:

    $1,500 to $3,000 Signing Bonus - amount is dependent on experience. To qualify for the Signing Bonus, applicants must be new to the Auto Club Group (not applied in the last 180 days). There is a 1-year payback clause if your employment is terminated prior to completing 12 months of employment. Additional details can be provided by our Recruiting Team at the time of application.

    Ready to turn your sales skills into a career you love?

    Join AAA- The Auto Club Group as a Travel Sales Agent and help clients plan unforgettable vacations-no prior travel experience needed.

    We're looking for driven, people-focused sales professionals who want to grow in a fast-paced and exciting industry.

    What We Offer:

    Competitive base pay + uncapped commission + performance bonuses Average annual earnings up to $40,000 - $87,000+ (based on experience/tenure) Unlimited Commissions on travel sales Guaranteed Commission Payouts, We Invest in Your Success Additional commissions on membership and credit card sales Special Performance Incentives from ACG and Partners Quarterly New Hire On-Pace Bonus Non-exempt (eligible for overtime) Offers a structured career path paired with an uncapped commission model- growth and earnings are performance driven

    Competitive benefits packages Medical, dental and vision benefits 401k Match Paid parental leave and adoption assistance Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays Paid volunteer day annually Tuition assistance program, professional certification reimbursement program and other professional development opportunities AAA Membership Discounts, perks, and rewards and much more

    Exclusive Travel Perks Industry leading exclusive Preferred Partner discounted rates and member benefits to help close the sale AAA Members travel more than average consumers FREE LEADS Prioritizing leads with the highest likelihood to travel In office Travel events and walk-in traffic drive sales daily Direct to consumer marketing for Travel Agents Inside Support structure to reduce administrative work Air Desk and Inside Sales Agents Interactive group system providing seamless booking process Travel Partner Training Certifications provided (free) Travel benefits for completing online training programs (can result in free or reduced travel) Familiarization tours and cruises offered through developmental programs (100% free) International Airlines Travel Agent Network Card (IATAN) Benefits include: Hotel and car rental discounts and deeply discounted rates by cruise and tour partners Complimentary membership with American Society of Travel Advisors (ASTA) Established brand that has been around for over 100 years. Our members know and trust us! Awarded 'USA Today Top workplaces' 4 years in a row Career advancement opportunities
    What You'll Do as a Field Travel Agent Generate new sales, retain existing members and grow ACG's overall book of business through our multiple product offerings Drive new business with competitive products and help retain The Auto Club Groups 14+ million members Establishes and grows mutually beneficial relationships with AAA Members to maximize their member experience and use of AAA benefits, leading to profitable sales, revenue growth and repeat Travel bookings Achieves assigned travel, membership, and credit card sales goals Sells cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, AAA memberships and related travel products and services Prepares complex and/or large scale domestic and international travel packages Completes reservations and advise clients regarding documentation requirements Makes necessary travel arrangements (i.e. reservations, collect money, and process documents) Receives and champions customer concerns through to resolution Ask for referrals, build and grow a book of client business by utilizing the AAA ACG lead system Proactively learn and utilize AAA ACG digital and communication technologies to achieve objectives
    What it's like to work for The Auto Club Group: Serve our members by making their satisfaction our highest priority Do what's right by sustaining an open, honest and ethical work environment Lead in everything we do by offering best-in-class products, benefits and services ACG values our employees by seeking the best talent, rewarding high performance and holding ourselves accountable
    WE ARE LOOKING FOR CANDIDATES WHO

    Required Qualifications:

    Education High school diploma or equivalent
    Work Experience 1-year business to consumer sales
    Successful candidates will possess: Strong sales skills with a history of effectively developing, tracking, following up on and closing leads Advanced consultative selling techniques utilizing thorough product knowledge Strong phone sales and prospecting skills Excellent verbal and written communication skills combined with strong customer focus Ambition, motivation and drive Excellent listening skills and ability to understand customer needs Ability to proactively grow a personal book of business and repeat clients
    Work Environment

    This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility.

    Who We Are

    Become a part of something bigger.

    The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

    By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.

    And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.

    We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.

    To learn more about AAA The Auto Club Group visit

    Important Note:

    ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.

    The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.

    The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

    Regular and reliable attendance is essential for the function of this job.

    AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

    Read Less
  • Travel Agent - Maryville, TN  

    - Maryville
    It's a great time to join AAA The Auto Club Group! JOIN THE TEAM COMM... Read More
    It's a great time to join AAA The Auto Club Group!

    JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD

    Job Type:

    Full time
    Exempt/Non Exempt:

    Hourly
    Job Description:

    $1,500 to $3,000 Signing Bonus - amount is dependent on experience. To qualify for the Signing Bonus, applicants must be new to the Auto Club Group (not applied in the last 180 days). There is a 1-year payback clause if your employment is terminated prior to completing 12 months of employment. Additional details can be provided by our Recruiting Team at the time of application.

    Ready to turn your sales skills into a career you love?

    Join AAA- The Auto Club Group as a Travel Sales Agent and help clients plan unforgettable vacations-no prior travel experience needed.

    We're looking for driven, people-focused sales professionals who want to grow in a fast-paced and exciting industry.

    What We Offer:

    Competitive base pay + uncapped commission + performance bonuses Average annual earnings up to $40,000 - $87,000+ (based on experience/tenure) Unlimited Commissions on travel sales Guaranteed Commission Payouts, We Invest in Your Success Additional commissions on membership and credit card sales Special Performance Incentives from ACG and Partners Quarterly New Hire On-Pace Bonus Non-exempt (eligible for overtime) Offers a structured career path paired with an uncapped commission model- growth and earnings are performance driven

    Competitive benefits packages Medical, dental and vision benefits 401k Match Paid parental leave and adoption assistance Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays Paid volunteer day annually Tuition assistance program, professional certification reimbursement program and other professional development opportunities AAA Membership Discounts, perks, and rewards and much more

    Exclusive Travel Perks Industry leading exclusive Preferred Partner discounted rates and member benefits to help close the sale AAA Members travel more than average consumers FREE LEADS Prioritizing leads with the highest likelihood to travel In office Travel events and walk-in traffic drive sales daily Direct to consumer marketing for Travel Agents Inside Support structure to reduce administrative work Air Desk and Inside Sales Agents Interactive group system providing seamless booking process Travel Partner Training Certifications provided (free) Travel benefits for completing online training programs (can result in free or reduced travel) Familiarization tours and cruises offered through developmental programs (100% free) International Airlines Travel Agent Network Card (IATAN) Benefits include: Hotel and car rental discounts and deeply discounted rates by cruise and tour partners Complimentary membership with American Society of Travel Advisors (ASTA) Established brand that has been around for over 100 years. Our members know and trust us! Awarded 'USA Today Top workplaces' 4 years in a row Career advancement opportunities
    What You'll Do as a Field Travel Agent Generate new sales, retain existing members and grow ACG's overall book of business through our multiple product offerings Drive new business with competitive products and help retain The Auto Club Groups 14+ million members Establishes and grows mutually beneficial relationships with AAA Members to maximize their member experience and use of AAA benefits, leading to profitable sales, revenue growth and repeat Travel bookings Achieves assigned travel, membership, and credit card sales goals Sells cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, AAA memberships and related travel products and services Prepares complex and/or large scale domestic and international travel packages Completes reservations and advise clients regarding documentation requirements Makes necessary travel arrangements (i.e. reservations, collect money, and process documents) Receives and champions customer concerns through to resolution Ask for referrals, build and grow a book of client business by utilizing the AAA ACG lead system Proactively learn and utilize AAA ACG digital and communication technologies to achieve objectives
    What it's like to work for The Auto Club Group: Serve our members by making their satisfaction our highest priority Do what's right by sustaining an open, honest and ethical work environment Lead in everything we do by offering best-in-class products, benefits and services ACG values our employees by seeking the best talent, rewarding high performance and holding ourselves accountable
    WE ARE LOOKING FOR CANDIDATES WHO

    Required Qualifications:

    Education High school diploma or equivalent
    Work Experience 1-year business to consumer sales
    Successful candidates will possess: Strong sales skills with a history of effectively developing, tracking, following up on and closing leads Advanced consultative selling techniques utilizing thorough product knowledge Strong phone sales and prospecting skills Excellent verbal and written communication skills combined with strong customer focus Ambition, motivation and drive Excellent listening skills and ability to understand customer needs Ability to proactively grow a personal book of business and repeat clients
    Work Environment

    This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility.

    Who We Are

    Become a part of something bigger.

    The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

    By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.

    And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.

    We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.

    To learn more about AAA The Auto Club Group visit

    Important Note:

    ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.

    The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.

    The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

    Regular and reliable attendance is essential for the function of this job.

    AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

    Read Less
  • It's a great time to join AAA The Auto Club Group! JOIN THE TEAM COMM... Read More
    It's a great time to join AAA The Auto Club Group!

    JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD

    Job Type:

    Full time
    Exempt/Non Exempt:

    Hourly
    Job Description:

    Join America's most trusted brand with over 100 years of service.

    Why Choose AAA The Auto Club Group (ACG)

    ACG offers excellent and comprehensive benefits packages: Medical, dental and vision benefits 401k Match Paid parental leave and adoption assistance Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays Paid volunteer day annually Tuition assistance program, professional certification reimbursement program and other professional development opportunities AAA Membership Discounts, perks, and rewards and much more A DAY IN THE LIFE of a Field Insurance Service Representative

    The Auto Club Group is seeking a Field Insurance Service Representative who will provide a high level of support to the Insurance Agency and members by servicing existing insurance accounts. Perform retention calls, process applications, renewals, amendments, resolve customer problems, as well as selling membership and financial products (credit cards) Provide price quotes on all insurance products and factor in all applicable rules (underwriting, business, etc.) and discounts to complete the sale Take insurance payments (initial, installment, lapse, or reinstatement) Respond to customers' insurance inquiries and explains product features and Auto Club Group service advantages to potential customers for the purpose of promoting and selling various insurance, membership, and financial products Refer to agent when appropriate Recognize and promote cross-sale opportunities within the context of servicing a change to an existing member's policy and provide efficient processing of customer policies, endorsements, and status and coverage changes in accordance with state rules and corporate policies and procedures Provide customer assistance through the performance of sales processing activities and assists management and agents when applicable Conduct outbound promotional and retention call activities per management request and provides general promotion of Auto Club Group products and services following established guidelines Participate in a team environment to promote customer satisfaction and consistent service following the customer service model Receive and resolve member/customer complaints and seeks assistance from management in complaint resolution as necessary Participate in office events developed to generate insurance revenue, improve member awareness of products, and support local community activities Fulfill, maintain and service insurance policies Respond to inquiries regarding insurance availability, eligibility, coverage. Prepare insurance proposals, policy changes, transfers, and billing clarification Contact members or insureds regarding the renewal of delinquent memberships, late premium payments and to solicit reinstatements in the event of policy cancellations Verify new business applications Refer relevant members/insureds to other lines of business (i.e. Travel and Life) Process insurance and membership payments Update electronic member information Maintain filing systems and provide other general Agency support HOW WE REWARD OUR EMPLOYEES

    Starting hourly wage of $23.00 - $25.50 per hour, based on experience

    WE ARE LOOKING FOR CANDIDATES WHO

    Required Qualifications: A Current Property & Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products. Successful completion of Customer Service, Insurance and Membership training within 6 months of hire Education: High School Diploma or equivalent Work Experience: Provide a high level of customer-focused service Service insurance policies and processing applications, renewals, and amendments Respond to billing and coverage questions Process monetary transactions; Taking payments Promote the sales of insurance products and services using established guidelines Present complex information in a clear and concise manner Knowledge and Skills: Analyze member/potential customer insurance needs and determine appropriate levels of coverage Prepare appropriate rate quotations Organize, plan and promote the sale of ACG insurance and membership products and services Perform outbound service calls Maintain accurate records Insurance terminology General insurance regulations Underwriting procedures Sales regulatory and compliance guidelines Insurance Systems and/or membership systems (e.g., PPS, POS, IMS, IPM) Work effectively in a team environment Work independently, with minimal supervision Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility Proficient in using Microsoft Office products Read, comprehend, and communicate clearly and concisely in the work environment and with the public (e.g., explain instructions, rules and procedures) Perform mathematical calculations to accurately perform monetary transactions Work under pressure in a high volume, fast paced customer service environment Successfully complete appropriate training relative to all Auto Club Group (ACG) products and services Work Environment

    Work in a temperature-controlled office environment. Willingness and ability to work irregular hours to include weekends, holidays, and community events.

    Who We Are

    Become a part of something bigger.

    The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

    By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.

    And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.

    We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.

    To learn more about AAA The Auto Club Group visit

    Important Note:

    ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.

    The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.

    The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

    Regular and reliable attendance is essential for the function of this job.

    AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

    Read Less

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