Job DescriptionJob Description
We are seeking a Billing Specialist!
Central and Southeastern, Ohio
Join our Team!
Integrated Services for Behavioral Health (ISBH) is a community-focused, forward-thinking behavioral health organization dedicated to supporting individuals on their path to health and well-being. We meet people where they are—in their homes and communities—and connect them with the resources they need. Serving Southeastern and Central Ohio, ISBH provides a comprehensive range of behavioral health and related services, collaborating with local partners to promote healthy individuals and strong communities. All services are designed to be collaborative and personalized to each individual.
The Billing Specialist is responsible for processing client billing and supporting revenue cycle operations to ensure accurate and timely reimbursement for behavioral health and related services. This role is primarily focused on Medicaid billing but may also include Medicare and private payer claims. The position will have a specialized focus on respite billing and follow-up, ensuring accurate claim submission, tracking, and resolution. Knowledge of respite services and billing practices is considered a strong asset.
The pay range for this position is $23.85 to $28.02 per hour based on experience
Essential Functions:
Provide comprehensive billing services for ISBHPerform billing-related activities, including but not limited to:Electronic claim (EDI) creation and submission for multiple payersSelf-pay claim processingPayment posting and reconciliationInvestigation and resolution of claim denialsCareLogic Billing/Accounts Receivable configuration and maintenanceInteraction with payer and clearinghouse portalsMonitor and communicate the status of billing tasks and accountsSupport internal staff and external partners in resolving billing errors and issuesDeliver professional, responsive customer service in all interactionsMaintain advanced knowledge of:Ohio’s behavioral health payment environmentCarelogic billing and AR functionalityOhio Managed Care Organization (MCO) billing requirementsISBH and partner-specific documentation and billing standardsAttend internal and external training as needed.Assist with special projects as assigned by the Billing Manager.Travel within designated service areas.Perform other duties as assigned.
Minimum Requirements:
Education/Licensure:
A high school diploma or GED equivalent is requiredA bachelor's degree in finance, accounting, or a related field is preferred
Education:
3 years of experience in Ohio behavioral health Medicaid billing is required3 years of experience using an electronic health record (EHR) system for claims processing: Carelogic experience is preferredExperience with or knowledge of respite services billing is preferred
Knowledge, Skills, and Abilities
Excellent communication skills, both oral and written is required
Excellent organizational skills are required
The ability to bill Medicaid without restrictions is required
A valid driver's license and the ability to operate a motor vehicle are required
An appropriate level of auto insurance coverage is required
Ability to manage deadlines within a fast-paced, high-volume environment is required
The ability to operate in an Internet-based, automated office environment is required
The ability to maintain a high-speed internet connection is required
Physical Requirements
Prolonged periods of sitting at a desk and working on a computer are required
Must be able to lift up to 15 pounds at times
Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package!
Benefits include:
MedicalDentalVisionShort-term DisabilityLong-term Disability401K w/ Employer MatchEmployee Assistance Program (EAP) provides support and resources to help you, and your family, with a range of issues
To learn more about our organization: https://isbh.org/
OUR MISSION
Delivering exceptional care through connection
OUR VALUES
Dignity - We meet people where they are on their journey with respect and hope
Collaboration - We listen to understand and ask how we can best support the people and communities we serve
Wellbeing - We celebrate one another's strengths, and we support one another in being well
Excellence - We demand high-quality care for those we serve, and we are a leader in how we care for one another as a team
Innovation - We deeply value a range of perspectives and experiences, knowing it is what inspires us to stretch past where we are and reach towards what we know is possible
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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