• E
    Job DescriptionJob DescriptionENTRY LEVEL CAREER OPPORTUNITY OFFERING:... Read More
    Job DescriptionJob Description

    ENTRY LEVEL CAREER OPPORTUNITY OFFERING:

    Bonus Incentives

    Paid Certifications

    Tuition Reimbursement

    Comprehensive Benefits

    Career Advancement

    This position pays between $17.00 - $18.15/hr based on experience

    ***This position is an onsite role, and candidates must be able to work on-site at HSHS - St. Francis Hospital, Litchfield, IL****

    Available Shifts:

    Part Time 10:30pm-7am every other weekend (24 Hours week)

    3 days per week (2 shifts are 10:30- 7pm and 1 shift 2:30pm- 11pm)

    We are searching for the next Patient Access Specialist champion. This role is responsible for performing admitting duties for all patients admitted for services at the hospital. They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization.

    Job Responsibilities:

    Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving and processing physician orders, and utilizing a overlay tool while providing excellent customer service as measured by Press Ganey. Operates the telephone switchboard to relay incoming, out-going and inter-office calls as applicable. They are to adhere to policies, and provide excellent customer service in these interactions with the appropriate level of compassion. Patient Access staff will be held accountable for point of service goals as assigned.

    Patient Access staff are responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities. Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access leadership.

    Patient Access Staff are responsible for the pre-registration of patient accounts prior to patient visits. This may include inbound and outbound calling to obtain demographic, insurance, and other patient information including the patient financial liabilities including collecting point of service collections as well as past due balances including payment plan options.

    The Patient Access Staff explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witnesses name. Explains and distributes patient education documents, such as Important Message from Medicare, Important Message from Tricare, Observation Forms, MOON form, Consent forms, and all forms implemented for future services.

    Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate.

    Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets.

    Experience We Love:

    1+ years of customer service experience

    Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.

    Required Qualifications:

    • High School Diploma/GED Required

    • CRCR Required within 9 months of hire (Company Paid)

    Read Less
  • E
    Job DescriptionJob DescriptionENTRY LEVEL CAREER OPPORTUNITY OFFERING:... Read More
    Job DescriptionJob Description

    ENTRY LEVEL CAREER OPPORTUNITY OFFERING:

    Bonus Incentives

    Paid Certifications

    Tuition Reimbursement

    Comprehensive Benefits

    Career Advancement

    This position pays between $17.00 - $18.15/hr based on experience

    ***This position is an onsite role and candidates must be able to work on-site at Ardent - UT Health Tyler in Tyler, TX****

    We are searching for the next Patient Access Specialist champion. This role is responsible for performing admitting duties for all patients admitted for services at the hospital. They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization.

    Job Responsibilities:

    The Patient Access Representative is responsible for performing admitting duties for all patients admitted for services at the hospital. They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization.

    Responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving and processing physician orders, and utilizing a overlay tool while providing excellent customer service as measured by Press Ganey.

    Operates the telephone switchboard to relay incoming, out-going and inter-office calls as applicable. They are to adhere to policies, and provide excellent customer service in these interactions with the appropriate level of compassion. Patient Access staff will be held accountable for point of service goals as assigned.

    Responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities. Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access leadership.

    Responsible for the pre-registration of patient accounts prior to patient visits. This may include inbound and outbound calling to obtain demographic, insurance, and other patient information including the patient financial liabilities including collecting point of service collections as well as past due balances including payment plan options.

    Explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witnesses name.

    Explains and distributes patient education documents, such as Important Message from Medicare, Important Message from Tricare, Observation Forms, MOON form, Consent forms, and all forms implemented for future services.

    Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate.

    Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets.

    Experience:

    1+ years of customer service experience

    Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.

    Required Education:

    High School Diploma/GED Required

    Certification:

    CRCR Required within 6 months of hire (Company Paid)

    Read Less
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    Job DescriptionJob DescriptionENTRY LEVEL CAREER OPPORTUNITY OFFERING:... Read More
    Job DescriptionJob Description

    ENTRY LEVEL CAREER OPPORTUNITY OFFERING:

    Bonus Incentives

    Paid Certifications

    Tuition Reimbursement

    Comprehensive Benefits

    Career Advancement

    This position pays between $17.00 - $18.15/hr based on experience

    ***This position is an onsite role and candidates must be able to work on-site at Ardent - UKH St. Francis in Topeka, KS****

    We are searching for the next Patient Access Specialist champion. This role is responsible for performing admitting duties for all patients admitted for services at the hospital. They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization.

    Job Responsibilities:

    The Patient Access Representative is responsible for performing admitting duties for all patients admitted for services at the hospital. They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization.

    Responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving and processing physician orders, and utilizing a overlay tool while providing excellent customer service as measured by Press Ganey.

    Operates the telephone switchboard to relay incoming, out-going and inter-office calls as applicable. They are to adhere to policies, and provide excellent customer service in these interactions with the appropriate level of compassion. Patient Access staff will be held accountable for point of service goals as assigned.

    Responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities. Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access leadership.

    Responsible for the pre-registration of patient accounts prior to patient visits. This may include inbound and outbound calling to obtain demographic, insurance, and other patient information including the patient financial liabilities including collecting point of service collections as well as past due balances including payment plan options.

    Explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witnesses name.

    Explains and distributes patient education documents, such as Important Message from Medicare, Important Message from Tricare, Observation Forms, MOON form, Consent forms, and all forms implemented for future services.

    Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate.

    Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets.

    Experience We Love:

    Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.

    Experience:

    1+ years of customer service experience

    Required Education:

    High School Diploma/GED Required

    Certification:

    CRCR Required within 6 months of hire (Company Paid)

    Read Less
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    Job DescriptionJob DescriptionENTRY LEVEL CAREER OPPORTUNITY OFFERING:... Read More
    Job DescriptionJob Description

    ENTRY LEVEL CAREER OPPORTUNITY OFFERING:

    Bonus Incentives

    Paid Certifications

    Tuition Reimbursement

    Comprehensive Benefits

    Career Advancement

    This position pays between $17.00 - $18.15 based on experience 

    ***This position is an onsite role, and candidates must be able to work on-site at HSHS - St. Nicholas Sheboygan, WI*** 

    We are searching for the next Patient Access Specialist champion. This role is responsible for performing admitting duties for all patients admitted for services at the hospital. They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization.

    Job Responsibilities:

    Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders, and utilizing an overlay tool while providing excellent customer service as measured by Press Ganey.

    Operates the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable.

    They are to adhere to policies and provide excellent customer service in these interactions with the appropriate level of compassion.

    Patient Access staff will be held accountable for point of service goals as assigned.

    Patient Access staff are responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities. Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access leadership.

    Patient Access Staff are responsible for the pre-registration of patient accounts prior to patient visits. This may include inbound and outbound calling to obtain demographic, insurance, and other patient information including the patient financial liabilities including collecting point of service collections as well as past due balances including payment plan options.

    The Patient Access Staff explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witness’s name. Explains and distributes patient education documents, such as Important Message from Medicare, Important Message from Tricare, Observation Forms, MOON form, Consent forms, and all forms implemented for future services.

    Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate.

    Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets.

    Experience:

    1+ years of customer service experience

    Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.

    Minimum Education:

    High School Diploma/GED Required

    Certifications:

    CRCR Required within 9 months of hire (Company Paid)

    #LI-LL1

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    Sr. Patient Access Specialist  

    - Saint Paul
    Job DescriptionJob DescriptionCAREER OPPORTUNITY OFFERING:Bonus Incent... Read More
    Job DescriptionJob Description

    CAREER OPPORTUNITY OFFERING:

    Bonus Incentives

    Paid Certifications

    Tuition Reimbursement

    Comprehensive Benefits

    Career Advancement

    This position pays between $19.55-$20.90/ hour based on experience


    ***This position is an on-site role, and candidates must be able to work on-site at Children's Minnesota - St Paul Hospital**

    The Senior Patient Access Specialist is responsible for performing admitting duties for all patients receiving services at Ensemble Health Partners. Additional duties can include training, scheduling, and other senior-level responsibilities. They are responsible for performing these functions while meeting the mission of Ensemble Health Partners and all regulatory compliance requirements. The Senior Patient Access Specialist will work within the policies and processes that are being performed across the entire organization.

    Essential Job Functions:

    Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity or compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician order while utilizing an overlay tool and providing excellent customer service as measured by Press Ganey. They will serve as the SMART for the department. They are to adhere to Ensemble Health Partners policies and provide excellent customer service in these interactions with the appropriate level of compassion.  Operates the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable.

    Patient Access staff are responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected.  These activities may include accounts for other employees, departments, and facilities.

    A Senior Patient Access Specialist is responsible for the development of training materials and programs for new hires to the department, as well as providing continuing education to associates in all areas of the revenue cycle.

    A Senior Patient Access Specialist is responsible for the development of staff schedules within the patient access department.

    A Senior Patient Access Specialist will have on-call responsibilities for the department, including providing after-hours support and guidance. As part of on-call responsibilities, the Senior Patient Access Specialist may be responsible for working unscheduled times to cover staffing issues.

    Senior Patient Access Specialist are responsible for the collection of point of service payments. These activities may be conducted in emergency, outpatient, and inpatient situations including past due balances and offering payment plan options The Patient Access Specialist is expected to adhere to Ensemble Health Partners policies and provide excellent customer service in these interactions. Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access Leadership. Senior Patient Access Specialists will be held accountable for point of service goals as assigned.

    Explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witness’s name. Explains and distributes patient education documents, such as Important Message from Medicare, Observation Forms, Consent forms, and all forms implemented for future services.

    Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate including pre-registration of patient accounts prior to the patient visit which may include inbound and outbound calls to obtain demographic information, insurance information, and all other patient information.

    Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate.  Responsible for distribution and documentation of other designated forms and pamphlets.

    This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Associates may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.


    Job Experience: 

    1 to 3 years in a similar position


     

    Education Level: 

    Associate degree or equivalent experience


     

    Other Preferred Knowledge, Skills, and Abilities:

    Understanding of Revenue Cycle including admission, billing, payments, and denials.

    Comprehensive knowledge of patient insurance process for obtaining authorizations and benefits verification.

    Knowledge of Health Insurance requirements. Knowledge of medical terminology or CPT or procedure codes

    Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences 

    #LI-LL1

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    Patient Access Specialist - Full Time  

    - Saint Paul
    Job DescriptionJob DescriptionENTRY LEVEL CAREER OPPORTUNITY OFFERING:... Read More
    Job DescriptionJob Description

    ENTRY LEVEL CAREER OPPORTUNITY OFFERING:

    Bonus IncentivesPaid CertificationsTuition ReimbursementComprehensive BenefitsCareer Advancement$$ Shift Differentials for Select Shifts $$This position pays between $17.00 - $18.15 based on experience

    ***This position is an onsite role, and candidates must be able to work on-site at Children's Minnesota - St. Paul Hospital in St. Paul, MN**** 

    Shifts: Days, Evenings, Overnights including weekends and holidays

    We are searching for the next Patient Access Specialist champion. This role is responsible for performing admitting duties for all patients admitted for services at the hospital. They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization.

    Job Responsibilities:

    Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders, and utilizing an overlay tool while providing excellent customer service as measured by Press Ganey.Operates the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable.They are to adhere to policies and provide excellent customer service in these interactions with the appropriate level of compassion.Patient Access staff will be held accountable for point of service goals as assigned.Patient Access staff are responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities. Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access leadership.Patient Access Staff are responsible for the pre-registration of patient accounts prior to patient visits. This may include inbound and outbound calling to obtain demographic, insurance, and other patient information including the patient financial liabilities including collecting point of service collections as well as past due balances including payment plan options.The Patient Access Staff explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witness’s name. Explains and distributes patient education documents, such as Important Message from Medicare, Important Message from Tricare, Observation Forms, MOON form, Consent forms, and all forms implemented for future services.Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate.Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets.

    Experience:

    1+ years of customer service experience

    Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.

    Minimum Education:

    High School Diploma/GED Required

    Certifications:

    CRCR Required within 9 months of hire (Company Paid)

    #INDHP

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    Patient Access Specialist - Full Time  

    - Minneapolis
    Job DescriptionJob DescriptionENTRY LEVEL CAREER OPPORTUNITY OFFERING:... Read More
    Job DescriptionJob Description

    ENTRY LEVEL CAREER OPPORTUNITY OFFERING:

    Bonus IncentivesPaid CertificationsTuition ReimbursementComprehensive BenefitsCareer AdvancementThis position pays between $17.00 - $18.15 based on experience

    ***This position is an onsite role, and candidates must be able to work on-site at Children's Minnesota Minneapolis Hospital in Minneapolis, MN**** 

    Shifts: Days, Evenings, Overnights including weekends and holidays

    We are searching for the next Patient Access Specialist champion. This role is responsible for performing admitting duties for all patients admitted for services at the hospital. They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization.

    Job Responsibilities:

    Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders, and utilizing an overlay tool while providing excellent customer service as measured by Press Ganey.Operates the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable.They are to adhere to policies and provide excellent customer service in these interactions with the appropriate level of compassion.Patient Access staff will be held accountable for point of service goals as assigned.Patient Access staff are responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities. Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access leadership.Patient Access Staff are responsible for the pre-registration of patient accounts prior to patient visits. This may include inbound and outbound calling to obtain demographic, insurance, and other patient information including the patient financial liabilities including collecting point of service collections as well as past due balances including payment plan options.The Patient Access Staff explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witness’s name. Explains and distributes patient education documents, such as Important Message from Medicare, Important Message from Tricare, Observation Forms, MOON form, Consent forms, and all forms implemented for future services.Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate.Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets.

    Experience:

    1+ years of customer service experienceMust be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.

    Minimum Education:

    High School Diploma/GED Required

    Certifications:

    CRCR Required within 9 months of hire (Company Paid) Read Less
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    Patient Access Specialist - PRN  

    - Youngstown
    Job DescriptionJob DescriptionENTRY LEVEL CAREER OPPORTUNITY OFFERING:... Read More
    Job DescriptionJob Description

    ENTRY LEVEL CAREER OPPORTUNITY OFFERING:

    Bonus Incentives

    Paid Certifications

    Tuition Reimbursement

    Comprehensive Benefits

    Career Advancement   

    This position pays between $17.00 - $18.15 based on experience 

    ***This position is an onsite role, and candidates must be able to work on-site at Mercy - St. Elizabeth Youngstown Hospital in Youngstown, OH **** 

    We are searching for the next Patient Access Specialist champion. This role is responsible for performing admitting duties for all patients admitted for services at the hospital. They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization.

    Job Responsibilities:

    Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders, and utilizing an overlay tool while providing excellent customer service as measured by Press Ganey.

    Operates the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable.

    They are to adhere to policies and provide excellent customer service in these interactions with the appropriate level of compassion.

    Patient Access staff will be held accountable for point of service goals as assigned.

    Patient Access staff are responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities. Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access leadership.

    Patient Access Staff are responsible for the pre-registration of patient accounts prior to patient visits. This may include inbound and outbound calling to obtain demographic, insurance, and other patient information including the patient financial liabilities including collecting point of service collections as well as past due balances including payment plan options.

    The Patient Access Staff explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witness’s name. Explains and distributes patient education documents, such as Important Message from Medicare, Important Message from Tricare, Observation Forms, MOON form, Consent forms, and all forms implemented for future services.

    Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate.

    Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets.

    Experience:

    1+ years of customer service experience

    Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.

    Minimum Education:

    High School Diploma/GED Required

    Certifications:

    CRCR Required within 9 months of hire (Company Paid)

    Read Less
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    Patient Access Specialist  

    - Mechanicsville
    Job DescriptionJob DescriptionENTRY LEVEL CAREER OPPORTUNITY OFFERING:... Read More
    Job DescriptionJob Description

    ENTRY LEVEL CAREER OPPORTUNITY OFFERING:

    Bonus Incentives

    Paid Certifications

    Tuition Reimbursement

    Comprehensive Benefits

    Career Advancement

    This position pays between $17.00 - $18.15 based on experience 

    ***This position is an onsite role, and candidates must be able to work on-site at Bon Secours - Memorial Regional Medical Ctr in Mechanicsville, VA **** 

    We are searching for the next Patient Access Specialist champion. This role is responsible for performing admitting duties for all patients admitted for services at the hospital. They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization.

    Job Responsibilities:

    Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders, and utilizing an overlay tool while providing excellent customer service as measured by Press Ganey.

    Operates the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable.

    They are to adhere to policies and provide excellent customer service in these interactions with the appropriate level of compassion.

    Patient Access staff will be held accountable for point of service goals as assigned.

    Patient Access staff are responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities. Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access leadership.

    Patient Access Staff are responsible for the pre-registration of patient accounts prior to patient visits. This may include inbound and outbound calling to obtain demographic, insurance, and other patient information including the patient financial liabilities including collecting point of service collections as well as past due balances including payment plan options.

    The Patient Access Staff explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witness’s name. Explains and distributes patient education documents, such as Important Message from Medicare, Important Message from Tricare, Observation Forms, MOON form, Consent forms, and all forms implemented for future services.

    Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate.

    Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets.

    Experience:

    1+ years of customer service experienceMust be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.

    Minimum Education:

    • High School Diploma/GED Required

    Certifications:

    • CRCR Required within 9 months of hire (Company Paid)

    Read Less
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    Patient Access Specialist - Full Time  

    - Jupiter
    Job DescriptionJob DescriptionENTRY LEVEL CAREER OPPORTUNITY OFFERING:... Read More
    Job DescriptionJob Description

    ENTRY LEVEL CAREER OPPORTUNITY OFFERING:

    Bonus IncentivesPaid CertificationsTuition ReimbursementComprehensive BenefitsCareer AdvancementThis position pays between $17.00 - $18.15 based on experience

    ***This position is an onsite role, and candidates must be able to work on-site at Jupiter Medical Center in Jupiter, FL **** 

    Available Shifts:

    Full Time 5am-3pm M-F, one day off (Main Registration)

    Full Time 2pm-10:30pm, M-F (Main Registration)

    Full Time Fri, Sat, Sun 7am-730pm (Emergency Room)

    Full Time Sat, Sun, Mon 10am-1030pm (Emergency Room)

    We are searching for the next Patient Access Specialist champion. This role is responsible for performing admitting duties for all patients admitted for services at the hospital. They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization.

    Job Responsibilities:

    Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders, and utilizing an overlay tool while providing excellent customer service as measured by Press Ganey.Operates the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable.They are to adhere to policies and provide excellent customer service in these interactions with the appropriate level of compassion.Patient Access staff will be held accountable for point of service goals as assigned.Patient Access staff are responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities. Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access leadership.Patient Access Staff are responsible for the pre-registration of patient accounts prior to patient visits. This may include inbound and outbound calling to obtain demographic, insurance, and other patient information including the patient financial liabilities including collecting point of service collections as well as past due balances including payment plan options.The Patient Access Staff explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witness’s name. Explains and distributes patient education documents, such as Important Message from Medicare, Important Message from Tricare, Observation Forms, MOON form, Consent forms, and all forms implemented for future services.Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate.Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets.

    Experience:

    1+ years of customer service experience

    Minimum Education:

    High School Diploma/GED Required

    Certifications:

    CRCR Required within 9 months of hire (Company Paid)

    #LI-LL1

    Read Less
  • E
    Job DescriptionJob DescriptionENTRY LEVEL CAREER OPPORTUNITY OFFERING:... Read More
    Job DescriptionJob Description

    ENTRY LEVEL CAREER OPPORTUNITY OFFERING:

    Bonus IncentivesPaid CertificationsTuition ReimbursementComprehensive BenefitsCareer Advancement   This position pays between $17.00 - $18.15 based on experience 

    ***This position is an onsite role, and candidates must be able to work on-site at Jupiter - Breast Center in Jupiter, FL **** 

    Available Shift:

    PRN - Day shift to cover 9am-3pm M-F

    We are searching for the next Patient Access Specialist champion. This role is responsible for performing admitting duties for all patients admitted for services at the hospital. They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization.

    Job Responsibilities:

    Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders, and utilizing an overlay tool while providing excellent customer service as measured by Press Ganey.Operates the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable.They are to adhere to policies and provide excellent customer service in these interactions with the appropriate level of compassion.Patient Access staff will be held accountable for point of service goals as assigned.Patient Access staff are responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities. Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access leadership.Patient Access Staff are responsible for the pre-registration of patient accounts prior to patient visits. This may include inbound and outbound calling to obtain demographic, insurance, and other patient information including the patient financial liabilities including collecting point of service collections as well as past due balances including payment plan options.The Patient Access Staff explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witness’s name. Explains and distributes patient education documents, such as Important Message from Medicare, Important Message from Tricare, Observation Forms, MOON form, Consent forms, and all forms implemented for future services.Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate.Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets.

    Experience We Love: 

    1+ years of customer service experienceMust be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences 

    Minimum Education:

    High School Diploma/GED Required


     

    Certifications:

    CRCR Required within 9 months of hire (Company Paid)

    #LI-LL1

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    Job DescriptionJob DescriptionENTRY LEVEL CAREER OPPORTUNITY OFFERING:... Read More
    Job DescriptionJob Description


    ENTRY LEVEL CAREER OPPORTUNITY OFFERING:

    Bonus IncentivesPaid CertificationsTuition ReimbursementComprehensive BenefitsCareer AdvancementThis position starts at $17.00 - $18.15/hr based on experience.

    ***This position is an onsite role, and candidates must be able to work on-site at Tower - Pottstown Hospital in Pottstown, PA.

    The Opportunity:

    We are searching for the next Patient Access Specialist champion. This role is responsible for performing admitting duties for all patients admitted for services at the hospital. They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization.

    Job Responsibilities:

    Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders, and utilizing an overlay tool while providing excellent customer service as measured by Press Ganey.Operates the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable.They are to adhere to policies and provide excellent customer service in these interactions with the appropriate level of compassion.Patient Access staff will be held accountable for point of service goals as assigned.Patient Access staff are responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities. Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access leadership.Patient Access Staff are responsible for the pre-registration of patient accounts prior to patient visits. This may include inbound and outbound calling to obtain demographic, insurance, and other patient information including the patient financial liabilities including collecting point of service collections as well as past due balances including payment plan options.The Patient Access Staff explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witness’s name. Explains and distributes patient education documents, such as Important Message from Medicare, Important Message from Tricare, Observation Forms, MOON form, Consent forms, and all forms implemented for future services.Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate.Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets.

    Experience We Love:


     

    1+ years of customer service experienceMust be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.

    Minimum Education:

    High School Diploma/GED Required

    Certifications:

    CRCR Required within 9 months of hire (Company Paid)

    #LI-LL1

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  • E
    Job DescriptionJob DescriptionENTRY LEVEL CAREER OPPORTUNITY OFFERING:... Read More
    Job DescriptionJob Description

    ENTRY LEVEL CAREER OPPORTUNITY OFFERING:

    Bonus Incentives

    Paid Certifications

    Tuition Reimbursement

    Comprehensive Benefits

    Career Advancement

    This position pays between $17.00 - $18.15/hr based on experience + differential

    ***This position is an onsite role, and candidates must be able to work on-site at Independence - Butler Memorial Hospital in Butler, PA****

    We are searching for the next Patient Access Specialist champion. This role is responsible for performing admitting duties for all patients admitted for services at the hospital. They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization.

    Job Responsibilities:

    Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving and processing physician orders, and utilizing a overlay tool while providing excellent customer service as measured by Press Ganey.

    Operates the telephone switchboard to relay incoming, out-going and inter-office calls as applicable.

    They are to adhere to policies, and provide excellent customer service in these interactions with the appropriate level of compassion.

    Patient Access staff will be held accountable for point of service goals as assigned.

    Patient Access staff are responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities. Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access leadership.

    Patient Access Staff are responsible for the pre-registration of patient accounts prior to patient visits. This may include inbound and outbound calling to obtain demographic, insurance, and other patient information including the patient financial liabilities including collecting point of service collections as well as past due balances including payment plan options.

    The Patient Access Staff explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witnesses name. Explains and distributes patient education documents, such as Important Message from Medicare, Important Message from Tricare, Observation Forms, MOON form, Consent forms, and all forms implemented for future services.

    Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate.

    Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets.

    Experience We Love:

    1+ years of customer service experience

    Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.

    Minimum Education:

    • High School Diploma/GED Required

    Certifications:

    • CRCR Required within 6 months of hire (Company Paid)

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    Patient Access Specialist - Full Time  

    - Butler
    Job DescriptionJob DescriptionENTRY LEVEL CAREER OPPORTUNITY OFFERING:... Read More
    Job DescriptionJob Description

    ENTRY LEVEL CAREER OPPORTUNITY OFFERING:

    Bonus Incentives

    Paid Certifications

    Tuition Reimbursement

    Comprehensive Benefits

    Career Advancement

    This position pays between $17.00 - $18.50/Hour based on experience

    ***This position is an onsite role, and candidates must be able to work on-site at Butler Memorial Hospital in Butler, PA**** 

    The Opportunity:

    We are searching for the next Patient Access Specialist champion. This role is responsible for performing admitting duties for all patients admitted for services at the hospital. They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization.

    Job Responsibilities:

    Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders, and utilizing an overlay tool while providing excellent customer service as measured by Press Ganey.

    Operates the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable.

    They are to adhere to policies and provide excellent customer service in these interactions with the appropriate level of compassion.

    Patient Access staff will be held accountable for point of service goals as assigned.

    Patient Access staff are responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities. Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access leadership.

    Patient Access Staff are responsible for the pre-registration of patient accounts prior to patient visits. This may include inbound and outbound calling to obtain demographic, insurance, and other patient information including the patient financial liabilities including collecting point of service collections as well as past due balances including payment plan options.

    The Patient Access Staff explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witness’s name. Explains and distributes patient education documents, such as Important Message from Medicare, Important Message from Tricare, Observation Forms, MOON form, Consent forms, and all forms implemented for future services.

    Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate.

    Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets.

    Experience:

    • 1+ years of customer service experience

    • Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.

    Minimum Education:

    • High School Diploma/GED Required

    Certifications:

    • CRCR Required within 9 months of hire

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    Job DescriptionJob DescriptionENTRY LEVEL CAREER OPPORTUNITY OFFERING:... Read More
    Job DescriptionJob DescriptionENTRY LEVEL CAREER OPPORTUNITY OFFERING:

    Bonus Incentives

    Paid Certifications

    Tuition Reimbursement

    Comprehensive Benefits

    Career Advancement

    This position pays between $19 - 19.90hr based on experience

    ***This position is an onsite role, and candidates must be able to work on-site at Beebe Main Campus ****

    We are searching for the next Patient Access Specialist champion. This role is responsible for performing admitting duties for all patients admitted for services at the hospital. They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization.

    Job Responsibilities:

    Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving and processing physician orders, and utilizing a overlay tool while providing excellent customer service as measured by Press Ganey.

    Operates the telephone switchboard to relay incoming, out-going and inter-office calls as applicable.

    They are to adhere to policies, and provide excellent customer service in these interactions with the appropriate level of compassion.

    Patient Access staff will be held accountable for point of service goals as assigned.

    Patient Access staff are responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities. Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access leadership.

    Patient Access Staff are responsible for the pre-registration of patient accounts prior to patient visits. This may include inbound and outbound calling to obtain demographic, insurance, and other patient information including the patient financial liabilities including collecting point of service collections as well as past due balances including payment plan options.

    The Patient Access Staff explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witnesses name. Explains and distributes patient education documents, such as Important Message from Medicare, Important Message from Tricare, Observation Forms, MOON form, Consent forms, and all forms implemented for future services.

    Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate.

    Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets.

    Experience We Love:

    1+ years of customer service experience

    Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.

    Minimum Education:

    • High School Diploma/GED Required

    Certifications:

    • CRCR Required within 6 months of hire (Company Paid)

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    Patient Access Specialist - PRN  

    - Litchfield
    Job DescriptionJob DescriptionENTRY LEVEL CAREER OPPORTUNITY OFFERING:... Read More
    Job DescriptionJob Description

    ENTRY LEVEL CAREER OPPORTUNITY OFFERING:

    Bonus Incentives

    Paid Certifications

    Tuition Reimbursement

    Comprehensive Benefits

    Career Advancement

    This position pays between $17.00 - $18.15/hr based on experience

    ***This position is an onsite role and candidates must be able to work on-site at HSHS- St. Francis Hospital in Litchfield, IL****

    We are searching for the next Patient Access Specialist champion. This role is responsible for performing admitting duties for all patients admitted for services at the hospital. They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization.

    Job Responsibilities:

    The Patient Access Representative is responsible for performing admitting duties for all patients admitted for services at the hospital. They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization.

    Responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving and processing physician orders, and utilizing a overlay tool while providing excellent customer service as measured by Press Ganey.

    Operates the telephone switchboard to relay incoming, out-going and inter-office calls as applicable. They are to adhere to policies, and provide excellent customer service in these interactions with the appropriate level of compassion. Patient Access staff will be held accountable for point of service goals as assigned.

    Responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities. Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access leadership.

    Responsible for the pre-registration of patient accounts prior to patient visits. This may include inbound and outbound calling to obtain demographic, insurance, and other patient information including the patient financial liabilities including collecting point of service collections as well as past due balances including payment plan options.

    Explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witnesses name.

    Explains and distributes patient education documents, such as Important Message from Medicare, Important Message from Tricare, Observation Forms, MOON form, Consent forms, and all forms implemented for future services.

    Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate.

    Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets.

    Experience:

    1+ years of customer service experience

    Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.

    Required Education:

    High School Diploma/GED Required

    Certification:

    CRCR Required within 6 months of hire (Company Paid)

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  • E

    Patient Access Specialist FT  

    - Winchester
    Job DescriptionJob Description­­­­ENTRY LEVEL CAREER OPPORTUNITY OFFER... Read More
    Job DescriptionJob Description

    ­­­­ENTRY LEVEL CAREER OPPORTUNITY OFFERING:

    Bonus Incentives

    Paid Certifications

    Tuition Reimbursement

    Comprehensive Benefits

    Career Advancement

    This position pays between $17.00 - $18.15/hr based on experience

    ***This position is located in Winchester, VA and candidates must sit on site at the hospital***

    We are searching for the next Patient Access Specialist champion. This role is responsible for performing admitting duties for all patients admitted for services at the hospital. They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization.

    Job Responsibilities:

    The Patient Access Representative is responsible for performing admitting duties for all patients admitted for services at the hospital. They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization.

    Responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving and processing physician orders, and utilizing a overlay tool while providing excellent customer service as measured by Press Ganey.

    Operates the telephone switchboard to relay incoming, out-going and inter-office calls as applicable. They are to adhere to policies, and provide excellent customer service in these interactions with the appropriate level of compassion. Patient Access staff will be held accountable for point of service goals as assigned.

    Responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities. Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access leadership.

    Responsible for the pre-registration of patient accounts prior to patient visits. This may include inbound and outbound calling to obtain demographic, insurance, and other patient information including the patient financial liabilities including collecting point of service collections as well as past due balances including payment plan options.

    Explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witnesses name.

    Explains and distributes patient education documents, such as Important Message from Medicare, Important Message from Tricare, Observation Forms, MOON form, Consent forms, and all forms implemented for future services.

    Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate.

    Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets.

    Experience:

    1+ years of customer service experience

    Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.

    Required Education:

    High School Diploma/GED Required

    Certification:

    CRCR Required within 6 months of hire (Company Paid)

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    Job DescriptionJob DescriptionCAREER OPPORTUNITY OFFERING: Bonus Incen... Read More
    Job DescriptionJob Description

    CAREER OPPORTUNITY OFFERING: 

    Bonus Incentives 

    Paid Certifications 

    Tuition Reimbursement 

    Comprehensive Benefits 

    Career Advancement 

    The base pay for this position is $80,000

    ***Must be able to work Full-time on-site at DKH - Day Kimball Healthcare in Putnam, CT***

    The CDI Specialist facilitates and obtains appropriate physician documentation for any patient clinical condition or procedure to support the appropriate severity of illness, expected risk of mortality, and complexity of care as documented in patient medical records. Extensive medical record review and interaction with physicians, nursing staff, other patient care givers and HIM coding professionals is done to ensure the documentation is complete and accurate.

    Job Responsibilities:

    Completes initial patient medical record review within 24-48 hours of patient's admission; completes subsequent reviews of patient's medical record reviews every 24-48 hours and enters review findings in CDE software system

    Assigns Principal diagnosis, CC/MCC (complication and comorbidity/major complication and comorbidity), evaluate for Severity of Illness (SOI) and Risk of Mortality (ROM) on all patients while in-house. Assigns working ICD-10-CM and PCS codes and DRG (Diagnosis Related Group) using encoder in CDE software.

    Clarifies with physicians regarding missing, unclear, unsupported or conflicting health record documentation by requesting and obtaining additional documentation from physicians when needed. Face to face physician interaction and written clarifications are used.

    Educates key healthcare providers such as physicians, nurse practitioners, allied health professionals, nursing and care coordination regarding clinical documentation improvement, documentation guidelines and the need for accurate and complete documentation in the health record.

    Partners with coding professionals to ensure accuracy of diagnostic and procedural data and completeness of supporting documentation to determine the working and final DRG assignment. Reviews DRG denial letters and writes denial appeal letters.

    Collaborates with care coordination, nursing staff and other ancillary staff regarding interaction with physicians on documentation and to resolve physician clarifications prior to patient discharge.

    Maintains and upholds all clinical documentation regulatory guidelines

    Formulates and submits timely, well prepared appeals for reconsideration by third party administrators (payors). Including supporting documented clinical evidence, Coding/CDE Guidelines and other regulatory standards/guidelines as appropriate. Works collaboratively with co-works and management to effectively resolve root cause issues that impact payor contracts, hospital operations, or departmental to maintain reimbursement and minimize appeal requests and/or denials.


     

    Experience We Love:

    Minimum of five years acute care nursing experience with specific medical/surgical, Intensive Care, or Emergency Department experience

    Excellent interpersonal skills including excellent verbal and written communication skills; proficient in and demonstrate excellent physician relations

    Ability to organize and present information clearly and concisely; excellent computer and keyboarding skills; high degree of prioritization skills

    Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.

    Minimum Education

    Current RN Licensure

    Certifications:

    CRCR Required within 9 months of hire

    #LI-LL1

    #LI-REMOTE

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    Job DescriptionJob DescriptionENTRY LEVEL CAREER OPPORTUNITY OFFERING:... Read More
    Job DescriptionJob Description

    ENTRY LEVEL CAREER OPPORTUNITY OFFERING:

    Bonus Incentives

    Paid Certifications

    Tuition Reimbursement

    Comprehensive Benefits

    Career Advancement

    This position pays between $17- $18.15/hr based on experience
     

    ***This position is an onsite role, and candidates must be able to work on-site at BSA Hospital in Amarillo, TX***

    Available Shifts:

    PRN Flexible Shifts



    The Opportunity:
    We are searching for the next Patient Access Specialist champion. This role is responsible for performing admitting duties for all patients admitted for services at the hospital. They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization.

    Job Responsibilities:

    Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders, and utilizing an overlay tool while providing excellent customer service as measured by Press Ganey.

    Operates the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable.

    They are to adhere to policies and provide excellent customer service in these interactions with the appropriate level of compassion.

    Patient Access staff will be held accountable for point of service goals as assigned.

    Patient Access staff are responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities. Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access leadership.

    Patient Access Staff are responsible for the pre-registration of patient accounts prior to patient visits. This may include inbound and outbound calling to obtain demographic, insurance, and other patient information including the patient financial liabilities including collecting point of service collections as well as past due balances including payment plan options.

    The Patient Access Staff explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witness’s name. Explains and distributes patient education documents, such as Important Message from Medicare, Important Message from Tricare, Observation Forms, MOON form, Consent forms, and all forms implemented for future services.

    Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate.

    Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets.



    Experience We Love:

    1+ years of customer service experience.

    Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.

    Minimum Education:

    High School Diploma/GED Required

    Certifications:

    CRCR Required within 9 months of hire (Company Paid)

    #LI-BM1

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    Metal Lab Technician  

    - Irvine
    Job DescriptionJob DescriptionMetal  Lab Technician (Manufacturing)We... Read More
    Job DescriptionJob Description

    Metal  Lab Technician (Manufacturing)

    We are seeking a hands-on Metal Lab Technician to support our Finishing Department in a manufacturing environment. This role is responsible for titrating plating chemicals for nickel and copper,  laboratory testing, chemical analysis, maintaining lab equipment, and ensuring quality and safety standards are met.

    Responsibilities:

    Perform chemical and physical testing for metal finishing processesMaintain lab equipment, chemical inventory, and production bath recordsTroubleshoot lab equipment and support production operationsPrepare chemical additions and bath make-upsFollow all safety procedures and maintain a clean work area

    Qualifications:

    Associate degree in Chemistry, Engineering, or related field preferredExperience in titrating chemicals or electroplating preferredStrong attention to detail and organizational skillsKnowledge of Word, Excel, and data entryAbility to lift up to 50 lbs and work in a factory environmentBilingual Spanish is a plusPay Range: $24-28/hr. depending on experience level PandoLogic. Keywords: Laboratory Technician, Location: Irvine, CA - 92612 , PL: 603812811 Read Less

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