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    Lease Administrator  

    - San Antonio
    About the Role:We are seeking a highly organized and detail-oriented L... Read More
    About the Role:
    We are seeking a highly organized and detail-oriented Lease Administrator to support our Real Estate and Operations teams. This role is responsible for managing all aspects of new and existing leases, ensuring compliance with lease terms, maintaining accurate records, and partnering cross-functionally to support real estate transactions and ongoing lease obligations.

    Key Responsibilities:
    Manage all new and existing lease data within the company's lease database, including entries, updates, and maintenance of key data points.Abstract and interpret lease documents to ensure timely and accurate compliance with tenant and landlord obligations.Assist the Accounting team with variance reports, rent escalations, and auditing of operating expenses, property tax statements, and tax disputes.Monitor all lease deliverables to maintain up-to-date, compliant records.Track critical dates and coordinate with internal departments to ensure performance obligations are met.Manage all documentation and requirements for collecting Tenant Improvement Allowances from landlords, including tracking deadlines and submission requirements.Work with the company's insurance agent to procure, track, and manage all insurance requirements-maintaining current certificates for all restaurants as required by leases.Complete estoppels, SNDAs, and other landlord-required documents in a timely manner.Support the Director on letters of intent, real estate packages, new leases/purchases, renewals, and relocations.Coordinate with internal construction teams and landlords to facilitate access to prospective sites for due diligence.Assist with documentation and coordination for internal and external site tours.Perform additional tasks as needed.
    Qualifications:
    5-7 years of experience, preferably in commercial retail real estate.Solid understanding of commercial real estate terminology, processes, laws, and transactions.Exceptional attention to detail and strong organizational skills.Self-starter with the ability to manage multiple priorities.Strong verbal and written communication skills.Proficiency in Excel, Word, and general computer applications.Quick learner with the ability to adapt to new systems.Experience with Sitefolio preferred (training available). Read Less
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    Program Manager  

    - San Antonio
    Our client, a leader in energy and sustainability solutions, is seekin... Read More

    Our client, a leader in energy and sustainability solutions, is seeking a Program Manager Non Tech 5 to join their team. As a Program Manager Non Tech 5, you will be part of the project management department supporting utility infrastructure development and project execution. The ideal candidate will demonstrate strong leadership, excellent communication skills, and a proactive approach to problem-solving, which will align successfully in the organization.

    Job Title: Program Manager Non Tech 5

    Location:San Antonio, TX

    Pay Range: $72 - $80 PER HOUR

    What's the Job?

    Lead and coordinate utility infrastructure projects, including transmission, distribution, and substation scope management. Facilitate regular design and site progress meetings with cross-functional teams and stakeholders. Develop and maintain detailed project schedules, tracking progress and addressing delays proactively. Manage project budgets, including cost estimates, purchase orders, and change management processes. Ensure quality and safety standards are met through regular site walks and documentation.

    What's Needed?

    10+ years of experience in Power Utility Project Management. Experience with easements and utility scope management for at least 2 years. Proven ability to manage equipment costs and lead times with at least 4 years of relevant experience. Strong change management skills and experience with ERP implementations on the business side. Excellent communication, leadership, and organizational skills.

    What's in it for me?

    Opportunity to manage construction sites across North America, gaining diverse project experience. Engagement in impactful projects supporting energy infrastructure and sustainability. Collaborative work environment with a focus on safety, quality, and innovation. Potential for professional growth and development within a leading organization. Competitive compensation aligned with experience and project scope.

    Upon completion of waiting period consultants are eligible for:

    Medical and Prescription Drug Plans Dental Plan Vision Plan Health Savings Account Health Flexible Spending Account Dependent Care Flexible Spending Account Supplemental Life Insurance Short Term and Long Term Disability Insurance Business Travel Insurance 401(k), Plus Match Weekly Pay

    If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

    About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

    ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

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    Claims Contact Center Representative (Unlicensed)  

    - San Antonio
    Why USAA?At USAA, our mission is to empower our members to achieve fin... Read More

    Why USAA?

    At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families.

    Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful.

    The Opportunity

    Job Description

    It is all about learning and growing. Our Customer Service Claims Representative role may be a new career for you. Theres a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid four-month training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. We have new training classes starting every month.

    Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, youll have the opportunity to work offsite 2 days a week. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.

    Work schedules will vary and may include some nights and weekends. Schedules are assigned based on business need. Regularly scheduled shift hours that fall between 6 p.m. and 7 a.m. during the week, or between 6 p.m. Friday and 7 a.m. Monday are eligible for shift premium pay.

    We are currently seeking dedicated professionals to work in our San Antonio office as a Customer Service Claims Representative. You will be part of an outstanding contact service center, where you will focus on providing claims service to members regarding the initial contact on all auto or property First Notice of Loss (FNOL) claims. In addition, you will respond to status inquiries from various parties, document reported losses, set appropriate expectations, provide proactive communications, advice, and empathy to our members.

    What you'll do:

    Document First Notice of Loss by obtaining relevant information for effective claim investigation. Set up appropriate services, as needed, to proactively move claims forward to the furthest point in the process within scope of role and expectation.

    Create loss reports, describe or verify coverage as appropriate, and initiate the most effective method of damage assessment to assign for file handling.

    Assist with questions regarding the claims process and set expectations for next steps to help ensure claims are effectively resolved and accurately documented.

    Resolve status inquiries and, when appropriate, route to handling adjuster.

    Effectively operate in a fast-paced, high-volume, contact center environment taking back-to-back calls and navigating multiple systems and programs while maintaining an engaging member interaction that occurs across multiple communication channels.

    Apply strong time management skills by closely adhering to assigned work schedule.

    Embrace continuous improvement and development through coaching and collaboration with manager and team members.

    Use strong call management skills by assisting members within a timely manner and limiting non-productive time.

    May assign or initiate emergency services when required on specific claims.

    Support workload surges and catastrophe (CAT) response operations as needed which may include potential weekends, and/or holiday work outside normal work hours.

    Work various types of claim loss notices and inquiries, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

    Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

    What you have:

    High School Diploma or GED

    Ability to provide exceptional customer service for our members by using active listening, verbal, and written communication skills to communicate clearly, professionally, and empathetically.

    Highly developed interpersonal skills to collaborate effectively in a fast-paced team environment.

    Ability to prioritize and multi-task while navigating through multiple business applications.

    Successful completion of a job-related assessment is required.

    May require acquisition and maintenance of insurance adjuster license within 90 days. (USAA provides all materials and licensing fees.)

    What sets you apart:

    US military experience through military service or a military spouse/domestic partner

    Compensation range: The hiring range for this position is: $43,750 to $45,750

    Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

    Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

    The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

    Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

    For more details on our outstanding benefits, visit our benefits page on

    Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

    USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    Required Preferred Job Industries Other Read Less
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    Family Practice - Without OB Physician  

    - San Antonio
    Job Title: Family Medicine PhysicianLocation: San Antonio, TexasSchedu... Read More

    Job Title: Family Medicine Physician
    Location: San Antonio, Texas
    Schedule: Full-time On-call rotation required

    Job Overview:
    We are seeking a compassionate and dedicated Family Medicine Physician to provide quality outpatient primary care to a diverse patient population. The ideal candidate will bring clinical excellence, strong communication skills, and a patient-centered approach to care.
    Why Join us?

    Covered malpractice through Federal Tort Claim ActStudent loan repayment assistance Excellent compensation

    Qualifications:

    MD or DO from an accredited U.S. medical school

    Current unrestricted Texas medical license

    Active DEA certification

    BLS certification (AHA Instructor-Led)

    Bilingual in English and Spanish preferred

    Why Join Us:

    Collaborative and supportive work environment

    Opportunities for professional development

    Commitment to community-based care

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    Business Strategy Analyst - Intermediate Level  

    - San Antonio
    Why USAA?At USAA, our mission is to empower our members to achieve fin... Read More

    Why USAA?

    At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families.

    Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.

    The Opportunity

    We are seeking a dedicated Business Strategy Analyst II in support of the Technology Vendor Management Office.

    The candidate for this team will work in the Technology Vendor Management Office and will be responsible for delivering on operational activities aligned the Technology goals and objectives.

    Utilizes quantitative and qualitative analysis to make connections between evolving industry trends, market developments, USAA's strategic direction, regulatory environment, and macroeconomic trends for the business unit. Provides insights and information-based context for key stakeholders in the business unit to effectively manage, influence, and impact line of business strategy.

    We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in our San Antonio, TX campus. Relocation assistance is not available for this position.

    What you'll do:

    Identifies and refines key business assumptions and hypotheses around line of business strategy factoring in recommendations from analysts.Supports peer analysts in developing the analytical framework and blueprint to answer business questions identified in the business portfolio, product, or member experience.Leverages data-driven problem-solving techniques to manipulate and interpret business results.Assists with translating findings into insights for strategy management and execution.Prepares supporting data and detailed material that helps communicate the significance of the strategic insights to senior leaders and other stakeholders.Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

    What you have:

    Bachelor's Degree in Business, Science, Finance, Economics or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.2 years of experience in data and/or analytics or strategy consulting.Foundational knowledge of project management.Demonstrated experience using data analytics to formulate data-driven insights.Experience developing recommendations driven by qualitative/quantitative analysis and market insights.Experience performing data analysis using various data analytics tools (i.e. Microsoft Excel, Tableau, R, Python, SQL, Snowflake, SAS, Adobe Analytics).

    What sets you apart:

    Experience working in third-party suppliers and vendor management operationsExperience with change management and communicationsUS military experience through military service or a military spouse/domestic partner optional

    Compensation range: The salary range for this position is: $ 63,590.00 - $ 114,450.00 .

    Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

    Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

    The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

    Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

    For more details on our outstanding benefits, visit our benefits page on

    Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

    USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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    Park Services AM Prep Supervisor  

    - San Antonio
    Overview:Park Services AM Prep Supervisor Job Type: SeasonalPay Rate:... Read More
    Overview:Park Services AM Prep Supervisor Job Type: Seasonal
    Pay Rate: $17/hr.
    Category: Operations
    Location: Six Flags Fiesta Texas in San Antonio, Texas

    WHAT WE PROVIDE:

    This is a seasonal position at Six Flags Fiesta Texas, in San Antonio, TX. It features a competitive hourly rate of $17.00 per hourwith perks such as: Free entry to any Six Flags Park for all employees with each visit, additional complimentary tickets for friends and family, 25% discount on merchandise for all employees, flexible scheduling and daily and weekly pay available.


    Responsibilities:Prepares, directs, and supervises team member assignments for the cleaning of the park and its facilities such as restrooms, dining rooms, patios, attractions, midways, parking lots, and offices.Inspects all guest areas, team member areas, and company facilities according to Six Flags Fiesta Texas cleaning standards.Coordinates team members to accomplish requested additional cleaning tasks such as catered outings and special events.Maintains an inventory of cleaning products, supplies, and ensures cleaning equipment is in safe working order.Responsible for repairing and maintaining some equipment on-site.Performs routine inspections of work performed to maintain a quality level that meets the guest and Six Flags Fiesta Texas standards.Knows, understands, and implements the highest standards of cleanliness.


    Qualifications:Responsible for the motivation of team members and ensuring the efficient use of team members to maximize productivity.Oversees and trains for the use of chemical cleaners and power equipment, to prevent damage to facilities, floors, and fixtures.Practices, supports, maintains and enforces a total safety culture by adhering all park policies.Assist in managing all aspects of Park Service Prep team to include staffing, training, and daily operations.Builds and maintains a positive, high performance team culture generating increased retention, motivation, and team morale.Provides first class Guest Service and creates an atmosphere that requires the same of all Team Members.Ensures appropriate staffing levels are maintained within the Park Service Department.Performs all other duties as assigned or as necessary to support the Park Service Department and Six Flags Fiesta Texas.Coordinates the return of equipment to proper storing locations, ensuring equipment is readily available for next tasks.

    Required Preferred Job Industries Other Read Less
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    Premium Services Supervisor  

    - San Antonio
    Overview:Premium Services Supervisor Job Type: SeasonalPay Rate: $16/h... Read More
    Overview:Premium Services Supervisor

    Job Type: Seasonal
    Pay Rate: $16/hr.
    Category: In-Park Revenue
    Location: Six Flags Fiesta Texas in San Antonio, Texas WHAT WE PROVIDE:

    This is a seasonal leadership position at Six Flags Fiesta Texas in San Antonio, TX. This role offers competitive pay starting at $16/hour and comes with exciting perks, including: Free entry to any Six Flags Park for all employees and a guest with each visit, additional complimentary tickets for friends and family, 25% discount off merchandise for all employees, flexible scheduling and daily and weekly pay available.


    Responsibilities:

    The Premium Services Supervisor is responsible for leading a team of attendants to provide outstanding guest experiences. This role ensures seamless operations for VIP Guided Tours, the VIP Lounge, Waterpark Cabanas, Mobility Rentals, and Flash Pass Services . You will train and oversee team members, maintain service standards, and ensure an elevated experience for all premium guests.


    Qualifications:Lead and coach team members to deliver outstanding service in all Premium Services areas.Oversee VIP Tours, ensuring guests receive an engaging, informative, and high-quality experience.Manage the VIP Lounge by supervising hosts and ensuring top-tier service.Oversee Cabana Rentals, ensuring cleanliness, policy adherence, and exceptional guest service.Monitor Mobility Rentals, ensuring guests receive proper instructions and equipment is maintained.Assist with Retail Sales, including POS operations and upselling premium services.Maintain cleanliness and efficiency in all Premium Services areas.Resolve guest concerns in a timely, professional manner.Ensure compliance with park policies, safety regulations, and guest service standards. Required Preferred Job Industries Other Read Less
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    Director, Military Affairs Service - Army  

    - San Antonio
    Why USAA?At USAA, our mission is to empower our members to achieve fin... Read More

    Why USAA?

    At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families.

    Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful.

    The Opportunity

    We are seeking a Director of Military Affairs - Army with extensive staff and leadership experience at a major military command or higher headquarters. The ideal candidate should possess in-depth knowledge of military leadership structures and installation functions, as well as Army active duty and Reserve Forces programs. This position requires the ability to work weekends and long hours, with at least 120 days of travel per year. Additionally, candidates should have 10 or more years of experience in military community engagement, program development, and advocacy.

    We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position.

    What you'll do:

    Advises the planning, execution, and analysis of Military Affairs service strategies. Collaborates with executive management to establish strategic and operational frameworks and achieve business objectives.

    Provides consultation and execution support to USAA National Platform issues. Facilitates contact between internal and external partners to complete business agreements and assists with contract negotiations, proof of concepts, and return on investment contract surveys.

    Collaborates with Marketing and Corporate Affairs partners to ensure accuracy and appropriateness of content and imagery depicting or referencing members of the Armed Forces.

    Leads and initiates team training opportunities (e.g., New Product information, Marketing Campaign, Eligibility etc.) for Military Affairs Field team and USAA entities.

    Develops and implements internal Military Affairs processes, policies, and programs to support current and future opportunities. Monitors and evaluates the effectiveness of processes, policies, and programs, adjusting plans as necessary to achieve desired outcomes and address gaps.

    Facilitates access to Armed Forces installations through dialogue with appropriate levels of military leadership.

    Represents USAA at selected public events engaging the military community.

    Advises and trains senior management, new employees, and third-party vendors on military culture and relationship issues. Responsible for the coordination with the Military Affairs field team for trips to military installations.

    Implements standard processes and management routines to increase efficiency, reduce costs, and improve member experience.

    Travels regularly to field locations to support team members, assess operations, and maintain positive relationships with key partners.

    Builds and leads all aspects of a team of employees through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.

    Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

    What you have:

    Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

    8 years of experience engaging the military community to include outreach and relationship building, program development and delivery, and community engagement and advocacy.

    3 years of direct team lead or management experience required.

    20 years of experience serving in the Armed Forces; attendance at the DOD Keystone Course (Enlisted) or Command and General Staff College (Officer).

    Proven track record of managing distributed teams and delivering measurable results in a fast-paced environment.

    Strong leadership, communication, and interpersonal skills

    Strong discernment, and ability to balance critical thinking with practical implementation skills. Analytical approach with the ability to interpret data and make data-driven decisions.

    Experience working with clients/customers to realize business issues and develop a strategy for the businesss direction from the gathered insights.

    Demonstrated understanding of tactical, operational and planning, program development and project tracking, and an ability to build and understand business metrics.

    Possession of Military ID card required.

    What sets you apart:

    Military assignment serving in a senior military leadership position.

    Staff and leadership experience serving at a major military command or higher headquarters.

    Extensive knowledge of military leadership structure and military installation functions.

    Extensive knowledge of Army active-duty military, and Army Reserve Forces programs and services.

    Ability to work weekends in support of Army active-duty, and Army Reserve Force activities as necessary.

    Ability to work long hours and travel a minimum of 120 days per year to include extended overnight trips to include weekends.

    10-years or more experience engaging the military community.

    Compensation range: The salary range for this position is: $127,310 - $243,340.

    USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

    Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

    Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

    The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

    Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

    For more details on our outstanding benefits, visit our benefits page on

    Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

    USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    Required Preferred Job Industries Government & Military Read Less
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    VP - Senior Financial Officer - Property & Casualty Insurance  

    - San Antonio
    Why USAA? At USAA, our mission is to empower our members to achieve fi... Read More
    Why USAA?

    At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families.

    Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful.

    The Opportunity

    The VP, Senior Financial Officer (SFO) for Property & Casualty (P&C) leads a team of professionals accountable for providing strategic decision and operational finance support to the line of business or staff agency. In this role, the SFO supervises the direction, control, and coordination for CFO related activities, including financial planning & forecasting, budgeting, Cost Benefit Analysis, operational efficiency, client relationship support and talent management & development.

    In addition, the SFO supervises the system of accounting and financial controls including revenue and expense recognition, accounts receivable and accounts payable. This role develops and reviews both internal and external material reported to Board of Directors, rating agencies, regulators, and senior management. This function is the integral financial resource for line of business or staff agency.

    We offer a flexible work environment that requires an individual to be in the office 4 days per week.

    This position can be based in any of our offices including:

    San Antonio, Texas

    Plano, Texas

    Phoenix, Arizona

    Tampa, Florida

    Charlotte, North Carolina

    Chesapeake, Virginia

    Relocation assistance is only available to San Antonio for this position

    What you will do: Provides executive leadership for the development and execution of USAAs financial strategy for the P&C line of business by supplying financial insights and aligning with the broader business strategy and regulatory expectations. Leads operations of the SFO team, ensuring effective execution of core financial processes and use of supporting technologies. Communicates clear expectations, roles and responsibilities within the SFO team and supports accountability for operational deliverables. Facilitates the execution of business transformation initiatives and innovation efforts in support of the line of business or staff agencys operational goals and USAA priorities. Leads a team of employees through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Facilitates the development and execution of the vision, and strategy for the line of business or staff agencys financials for effective operational planning and forecasting, while operating within risk appetite parameters. Assists in identifying and implementing responses to meet business challenges, including projection of regulatory performance and compliance. Collaborates with other CFO functions, control partners, and key collaborators in resolving issues/concerns to mitigate risk. Implements control procedures and monitors financial accounting activitiessuch as asset and liability reserving, revenue and expense recognition, accounts receivable and accounts payableensuring compliance with internal policies and external standards. Applies established quantification techniques for review and control processes to ensure the accuracy of actual and projected financial documents. Leads the financial planning, forecasting, and stress testing impact analysis processes for the line of business or staff agency including budget preparation, reporting, and briefing support. Develops and matures diagnostic, sensitivity and predictive models, analytics, tools and business insights to harness sophisticated finance techniques to advise business and prioritization. Operates within established policies and guidelines, and acting in accordance with applicable laws, regulations, and supervisory guidance, including ensuring policy exceptions are promptly and effectively assessed and called out for the SFO function. Develops and delivers standardized financial reporting (monthly, quarterly, and annually) on results for assigned area. Responsible for reporting results of operations to senior management. Supports the preparation of internal and external material reported to Board of Directors, rating agencies, regulators, and senior management. Responds to third party requests for information, including Regulators and Rating Agencies. Participates in identifying, measuring, and supervising material financial risks, including facilitating the development, adherence, monitoring, reporting on risk limits and risk limit utilization for the SFO function. Facilitates and maintains a strong internal control environment within the SFO function, including information systems and preventative and detective controls, to effectively lead material risks and ensures adherence to accounting standards. Conducts ongoing financial analysis to identify emerging trendssuch as cost drivers, operational inefficiencies, or loss patterns and engages with management to develop and operationalize plans to improve financial performance or resources stewardship. Ensures long-term financial strength by identifying and quantifying financial risks, collaborating with Treasury to advise capital planning, and ensuring financial objectives align with capital targets. Participates in benchmarking efforts to evaluate financial or operational performance against internal or external comparators. Supports line of business or staff agency and CFO policy, standards and affiliate statement of work updates and revisions. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Minimum Education: Bachelors degree in finance, Economics, or related field; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. Minimum Experience: 10+ years of progressive related experience developing strategies, leading major initiatives and delivering results within aa sophisticated matrix environment required. 8+ years of people leadership experience in building, leading and/or developing high performing teams. Experience leading cross functional teams and collaborating with key resources and senior level collaborators, influencing decisions, and leading work to achieve strategic goals. Extensive knowledge of the principles and theories of finance, accounting and/or other related business fields and subject areas. Strong background in providing sound strategic decisioning applying financial analysis and data. Executive-level experience with strategic financial planning and forecasting, driving operational efficiency, and synthesizing large amounts of data. Relevant knowledge of inherent risks and inherent risks and substantial knowledge of the risk management framework, including risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics and governance. In addition to the minimum experience above, this role also needs the following: 5+ years of experience in the Property & Casualty (P&C) Industry experience (Personal Lines) State level financial management P&C capital management experience Experience in launching new insurance products and companies What we offer: The salary range for this position is: $224,250 $403,650.

    USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.

    Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position.

    Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

    The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

    Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based.

    Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

    For more details on our outstanding benefits, visit our benefits page on

    Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus . click apply for full job details Read Less
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    Director of Workforce Enablement & Transformation  

    - San Antonio
    Why USAA?At USAA, our mission is to empower our members to achieve fin... Read More

    Why USAA?

    At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families.

    Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful.

    The Opportunity

    Fuel enterprise-wide workforce transformation by reimaging key workforce levers across performance, mobility, skills, workforce health, and talent technology. This role guides director-level leaders in reimagining and delivering future-ready solutions, aligned to the business transformation strategy, that enable agility, growth, workforce effectiveness and employee experience.

    We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in San Antonio, TX.

    Relocation assistance is available for this position.

    The Work Ahead

    Team Leadership: Build and lead a high-performing team of talent solution architects who will transform association wide talent practices in service of the business transformation strategy. Develop scalable tools, sustainable processes, and frameworks to ensure consistent practices across the association.

    Workforce Transformation Enablement Levers: Redesign key practices, process, and tools that will enable our strategic workforce transformation, inclusive but not limited to transforming:

    Performance management

    Workforce mobility (rotations, gigs, internal movement)

    Skills-powered workforce transformation

    Workforce planning and design technology strategy

    Workforce health strategy and standards

    Change Leadership, Planning, and Execution: Lead strategic planning of change driving interventions aligned to the business and talent strategy. Help the workforce effectively shift into new behaviors, mindsets, and practices to move us forward.

    Cross-Functional Collaboration & Influence. Collaborate across HR COEs and HRBPs, HR Technology, Finance, Operations, and other key stakeholders to align enabling levers with enterprise strategy.

    Integration & Risk Mitigation. Integrate workforce planning with enterprise functions including HR, CFO, CRE, Risk, and Enterprise Planning and drive adoption of practices and process. Ensure planning processes operate within established risk, compliance, and performance thresholds.

    What you'll do:

    Build and lead a high-performing team of talent solution architects who will transform association wide talent practices in service of the business transformation strategy. Develop scalable tools, sustainable processes, and frameworks to ensure consistent practices across the association.

    Redesign key practices, process, and tools that will enable our strategic workforce transformation, inclusive but not limited to transforming performance management, workforce mobility (rotations, gigs, internal movement), skills-powered workforce approach, workforce planning and design technology strategy, and workforce health strategy and standards.

    Lead the Talent COE's efforts in strategically planning and implementing change management initiatives that align with business and talent objectives, fostering the adoption of new behaviors and mindsets to accelerate organizational growth.

    Collaborate across HR COEs and HRBPs, HR Technology, Finance, Operations, and other key stakeholders to align enabling levers with association strategy.

    Integrate workforce planning with association functions including HR, CFO, CREWs, Risk, and Association Planning and drive adoption of practices and process. Ensure planning processes operate within established risk, compliance, and performance thresholds.

    Own and govern the portfolio of workforce enablement and transformation initiatives prioritize investments, manage interdependencies and resource allocation, monitor portfolio performance and benefits realization, and ensure alignment to association strategy and risk/compliance requirements.

    Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

    What you have:

    Bachelors degree; 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree

    8+ years in human capital consulting, talent management, organizational effectiveness, and/or workforce strategy

    Proven success leading large-scale transformation initiative

    Breadth of experience across the full talent ecosystem with deep expertise in performance, skills, talent mobility and workforce

    Strong understanding of talent technology ecosystems

    Exceptional stakeholder management and enterprise collaboration skills

    Strategic thinker with systems design and change leadership capabilities

    What sets you apart:

    15+ years in human capital consulting, talent management, organizational effectiveness, and/or workforce strategy

    Compensation range: The salary range for this position is: $143,320.00 - $273,930.00.

    USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

    Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

    Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

    The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

    Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

    For more details on our outstanding benefits, visit our benefits page on

    Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

    USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    Required Preferred Job Industries Other Read Less
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    Financial Accountant Lead - P&C Reinsurance  

    - San Antonio
    Why USAA?At USAA, our mission is to empower our members to achieve fin... Read More

    Why USAA?

    At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families.

    Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful.

    The Opportunity

    Our Financial Accountant Lead - P&C Reinsurance supports USAA's accounting and reporting teams as it relates to policy development and implementation. This position reviews and actions on complex accounting and regulatory standards with the ability to effectively communicate and provide expert counsel and recommendations to senior management regarding accounting, financial analysis, and reporting on policies and practices.

    This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site 4 days per week.

    Relocation assistance is not available for this position.

    What you'll do:

    Leads adherence to Generally Accepted Accounting Principles (GAAP) and Statutory Accounting Principles (STAT) accounting and reporting research activities and provides appropriate technical accounting interpretation on the application of GAAP and STAT to finance and accounting employees and senior management.

    Creates, maintains and ensures implementation of appropriate accounting policies and best practices.

    Evaluates and analyzes proposed transactions for accounting implications and potential impact of proposed accounting standards, and prepares documentation supporting USAA's accounting positions taken on significant or complex transactions.

    Assesses the impact of new accounting standards to USAA and leads implementation across affected functional areas.

    Assists with drafting comment letters to the FASB or NAIC on proposed accounting standards and represents USAA on several influential external accounting committees.

    Accountable for USAA's position with regards to E&Y's technical accounting and reporting inquiries.

    Identifies and documents accounting and business requirements impacting USAA systems and processes (including up and downstream).

    Supports various company or line of business specific initiatives as it relates to assessing accounting, reporting and disclosure implications.

    Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

    What you have:

    Bachelor's degree in Accounting, Finance, or related field; OR a Bachelor's degree in another field coupled with a Certified Public Accountant (CPA) designation; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree when coupled with a Certified Public Accountant (CPA) designation.

    8 years of accounting or related work experience performing accounting functions including preparing and reviewing journal entries, account reconciliations and preparing financial results for internal and external purposes or other similar experience required.

    Subject matter expert knowledge and application of accounting and/or financial services industry data sources

    Expert knowledge and application of GAAP and STAT or regulatory accounting practices.

    Demonstrated ability to partner and communicate effectively with internal and external team members.

    Expert on financial or accounting data analysis techniques and statistical methodologies.

    Expert on relevant technical accounting and reporting disciplines.

    Experience identifying and documenting accounting/financial processes.

    Experience leading direct or cross-matrixed team members.

    What sets you apart:

    P&C Reinsurance accounting background.

    Exposure to statutory reporting and Schedule F.

    Compensation range: The salary range for this position is: $114,080 - $218,030.

    USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

    Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

    Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

    The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

    Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

    For more details on our outstanding benefits, visit our benefits page on

    Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

    USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    Required Preferred Job Industries Accounting & Finance Read Less
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    Talent Acquisition Partner (Mid-Level)  

    - San Antonio
    Why USAA?At USAA, our mission is to empower our members to achieve fin... Read More

    Why USAA?

    At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families.

    Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful.

    The Opportunity

    As a dedicated mid-level Talent Acquisition Partner, in a full-cycle recruiting environment, you will be responsible for the development and maintenance of relationships and partnerships with hiring leaders, candidate pools, peer partners, and third-party vendors to deliver candidates for USAA's hiring needs. Develops and recommends recruiting strategies to proactively identify candidates and assemble a diverse pipeline of talent for open positions.

    We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in the San Antonio, TX office location.

    Relocation assistance is not available for this position.

    What you'll do:

    Identifies and builds community partnerships to generate candidates in alignment with the organization's hiring and program objectives.

    Develops and implements creative sourcing strategies to proactively identify candidates and assemble pipeline of talent for open positions.

    Performs full life cycle recruiting using various recruitment methods.

    Partners with internal and external partners to establish community networks and relationships in support of our military, diversity and/or college hiring requirements with minimal guidance.

    Follows up and follows through on all submitted candidates in a timely manner and ensures that the Applicant Tracking System (Workday) is kept up to date in real time and maintains compliance with all Federal, State and Regulatory requirements.

    Using defined job descriptions, develops compelling job posting descriptions to attract talent and strives to differentiate USAA from our competitors.

    Keeps candidates continually advised with high-touch communication throughout the entire hiring process.

    Negotiates salary per job requisition within approved range maintaining a fiduciary responsibility to the company.

    Forecasts and handles talent pool size to fulfill workforce plans and hiring objectives.

    Collaborates with hiring managers and/or coworkers through the recruiting processes to maintain compliance within external and internal regulatory agencies.

    Builds candidate pools to meet hiring requirements through leveraging their technical expertise to identify sourcing and networking strategies and tools.

    Consults with hiring leaders and internal partners to proactively identify strategies to understand business requirements and meet hiring requirements.

    Serves as a resource to team members.

    Applies knowledge of relevant human resources discipline(s), specifically employment law, policy and procedures.

    Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

    What you have:

    Bachelors degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

    4 years of progressive work experience in staffing, general human resources, and/or account relationship management, to include knowledge of applicable employment laws.

    Demonstrates understanding of recruiting methods and standard methodologies.

    Knowledge of applicable policies and federal, state, and local employment laws and regulations.

    Demonstrates knowledge and application of effective screening and interviewing techniques.

    Proficient knowledge and use of Microsoft Office products and other software to support sourcing tools and techniques.

    What sets you apart:

    Experience with in-house, full-cycle, corporate recruiting.

    Experience recruiting using the Workday Recruiting applicant tracking system.

    Experience using AI related recruiting tools.

    US military experience through military service or a military spouse/domestic partner.

    Compensation range: The salary range for this position is: $85,040.00 - $162,550.00.

    USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

    Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

    Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

    The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

    Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

    For more details on our outstanding benefits, visit our benefits page on

    Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

    USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    Required Preferred Job Industries Other Read Less
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    Claims Litigation Manager- Auto  

    - San Antonio
    Why USAA?At USAA, our mission is to empower our members to achieve fin... Read More

    Why USAA?

    At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families.

    Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful.

    The Opportunity

    As a dedicated Claims Litigation Manager- Auto, you will be responsible for managing moderately complex litigation arising out of the auto contract in compliance with state laws and regulations, to include creating strategy for defense or settlement, evaluating, negotiating, and collaborating with defense counsel to secure appropriate resolution. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice and empathy.

    This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: Tampa, FL, Chesapeake, VA, or San Antonio, TX. Relocation assistance is not available for this position.

    What you'll do:

    Manages moderately complex litigation to include serious injury or property damage, questionable damages, questionable liability and questionable coverage issues.

    Applies intermediate knowledge of claims litigation processes.

    Proactively manages litigation and acts as liaison with members, internal and external counsel.

    Clearly documents litigation strategy, litigation budget, investigation, evaluation, negotiation, settlement, and trial decisions.

    Represents USAA at mediations, case conferences, and/or trials.

    Reviews, audits, and approves legal fees and expenses.

    Partners and/or directs law firm vendors to facilitate timely lawsuit resolution.

    Holds law firm vendors accountable for following Defense Counsel Litigation Handling Requirements.

    Recognizes and solves routine and intermediate issues arising out of legal case management.

    Follows practices and processes to achieve results to positively impact the quality, timeliness and effectiveness of the team; proactively identifies opportunities to improve processes.

    Interacts with membership, attorneys and management to advise on moderately complex litigation.

    Ensures members receive high levels of service from themselves and law firm vendors.

    May act as an informal resource for team members.

    Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

    What you have:

    Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

    4 years work experience handling liability and first party claims or progressive experience in litigation.

    2 years customer contact experience.

    Claims adjusters license in assigned state or ability to obtain license within 3 months.

    Demonstrated negotiation and customer service skills.

    Excellent communication skills with experience as an effective liaison between partners, members, outside counsel and management.

    Knowledge of P&C policies state laws.

    Knowledge of regulatory compliance related to claims and claims litigation.

    Experience handling large losses auto, property or commercial.

    Knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint.

    What sets you apart:

    5+ years' experience handling casualty liability claims to include bodily injury and uninsured/underinsured motorist bodily injury claims.

    2+ years' direct handling of Auto Bodily Injury and Uninsured/Underinsured Motorist Litigation to resolution.

    Familiarity with injury claims litigation processes

    Experience working injury claims in Missouri, New York, New Jersey, Pennsylvania, Michigan and/or Connecticut

    Continuing Education to include any relevant insurance designations (SCLA, CPCU, AIC, etc.)

    Compensation range: The salary range for this position is: $85,040 - $162,550.

    USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

    Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

    Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

    The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

    Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

    For more details on our outstanding benefits, visit our benefits page on

    Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

    USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    Required Preferred Job Industries Other Read Less
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    SSDLC IT/IS Risk Management & Governance Executive - Charlotte  

    - San Antonio
    Why USAA?At USAA, our mission is to empower our members to achieve fin... Read More

    Why USAA?

    At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families.

    Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful.

    The Opportunity

    USAA is seeking an IT/Info Security Risk Management & Governance Executive who needs to have "hands-on" expertise in SSDLC - Second Line of Defense. This role sits within the Chief Risk Office for Technology.

    We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Charlotte, NC, San Antonio, TX, Tampa, FL with a preference for Charlotte.

    Relocation assistance is available to Charlotte for this position

    The successful candidate will serve as a key advisor responsible for recognizing and reporting Information Technology (IT) and Information Security (IS) strategic and aggregate risks across the business while advancing the Enterprise Risk Management function for aggregation, quantification, and qualification of risks. Sets direction for risk management programs within IT/IS and leads all aspects of the delivery of those programs across the line of business.

    Provide risk management and governance leadership, operational direction and operational oversight of Information Security, Business Continuity, Data Center Security, AI and Corporate Investigations domains and establish a best-in-class Risk Management framework for the Enterprise Security Group (ESG) to ensure comprehensive oversight and management of risks across the full risk taxonomy. Ensures risks align within appetite tolerances and strategic goals, product plans, forecasts, and adjusts to variances.

    Responsible for the aggregation and reporting of risks to senior leadership and effectively assessing and influencing business decisions and direction. Contributes to the long-term strategy of how risk systems should be adapted and integrated to maximize the ability to manage risk in an environment shaped by regulatory change and disruptive, emerging technologies. Ensures effective and appropriate policies, procedures, and controls are in place supporting all risk processes, systems, strategies, and implementations.

    Additional responsibilities include but are not limited to:

    Establishes trust and rapport with senior business leaders across the enterprise to sustain oversight of the second line risk role. Actively engages line of business leaders to ensure all risks are appropriately addressed consistent with policy and the Risk Appetite.

    Partners with senior risk executives in managing overall risk appetite to include the identification and definition of key methods, metrics, and limits. Influences and sets strategy for advancement of the risk management framework.

    Partners across Risk Management, Finance, and the business while effectively challenging variances to plan and strategies to mitigate. Provides advice to other key business partners and drive key decisions assessing risk and reward through effective challenge.

    Liaises with Compliance and CLO on legal & regulatory considerations that impact business operations and product offerings in accordance with federal and state regulations. Influences sound governance structure for oversight of risks and business operations and interacts & engages with all product & channel leaders on complex, multi-product processes and procedures while factoring in all legal & regulatory requirements.

    Assists in interactions and briefs on domain of responsibility with regulators from the OCC, FED, FDIC, and CFPB as well as prepare Board and Senior Management level reports related to IT/IS risk.

    Builds and oversees a team of employees ( 5 direct reports / 20-30 team size to start) for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.

    Minimum Education:

    Bachelors degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

    Minimum Experience:

    10+ years of risk management, regulatory or operations experience in a functional area such as insurance, banking, or financial services with 5+ years of this experience focused on Information Security, Business Continuity, Physical Security or Corporate Investigations.

    4+ years of people leadership experience in building, managing and/or developing high-performing teams.

    Industry certification(s) in Information Security (e.g., CISSP, CISM) or Business Continuity (e.g., ABCP, CBCP) or Risk Management (e.g., CRISC) or Physical Security (e.g., CPP).

    Demonstrated experience working with and applying Risk, Security or Audit frameworks (FFIEC, COBIT, COSO, ISO 27001/2, NIST 800-53, SSAE16).

    Knowledge of applicable laws, rules, and regulations applicable to financial institutions.

    Experience making data-driven decisions.

    Experience working with external agencies and regulators.

    Broad knowledge of information technology systems and general system development principles.

    What sets you apart:

    7+ years of risk management and regulatory experience in a functional area such as insurance, banking, or financial services (Large size organizations 20k+)

    10+ years experience focused on Information Security, Data, Risk Management, evaluating the design and development of software.

    Experience with artificial intelligence (AI) and machine learning principles, including responsible AI use case evaluations and deployment.

    10+ years "hands-on" experience integrating security throughout the Secure Software Development Lifecycle (SSDLC), including component analysis, static and dynamic scanning (SAST/DAST), penetration testing, and comprehensive application security testing across build, deploy, and maintenance phases.

    Proven ability to develop high-impact materials and deliver concise, insight-driven presentations to executive leadership, translating complex concepts into actionable recommendations that influence strategic decision-making.

    Compensation range: The salary range for this position is: $169,880.00 - $305,780.00 .

    USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

    Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position.

    Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

    The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

    Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based.

    Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

    For more details on our outstanding benefits, visit our benefits page on

    Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

    USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    Required Preferred Job Industries Management Read Less
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    Director - HR Data and Analytics  

    - San Antonio
    Why USAA?At USAA, our mission is to empower our members to achieve fin... Read More

    Why USAA?

    At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families.

    Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful.

    The Opportunity

    We're looking for a collaborative and strategic HR leader to drive excellence in our HR functions through the power of data, and the ability to manage and develop a team of 10. In this role, you will be the bridge between HR, IT, and the business, ensuring our HR data solutions align with overall business strategy. You will leverage your deep understanding of HR data models, data architecture principles, and business architecture practices to design and implement scalable solutions. You'll also lead a team in developing impactful data visualizations and dashboards, providing actionable insights to support data-driven decision-making. If you are a results-oriented leader with a passion for HR analytics, business alignment, and developing high-performing teams, we encourage you to apply.

    We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX or Charlotte, NC. Relocation assistance is available for this position.

    What you'll do:

    Responsible for development and execution of team strategic execution plan in coordination with departmental, CoSA, and Enterprise plans.

    Accountable for internal customer relationship creation, sustainment, and strengthening through team execution and brand management.

    Responsible for direct report performance management, talent development, and career progression planning

    Accountable for overall teamwork product volume, quality, and business value delivery.

    Accountable for overall team regulatory, risk, and internal control compliance.

    Ensures industry trends and best practices are evaluated and integrated into current process, technology, and development strategic plans.

    A strategic partner and subject matter expert in consulting and advising business partners on decision support solutions.

    Encourages innovation, provides direction on work prioritization, manages capacity, assists with problem resolution.

    Holds team members accountable for performance goals and establishes business-driven development plans for the team.

    Partners with IT to build USAA core information delivery capabilities and assist process owners in retiring key UDAs.

    Provides thought leadership and system thinking to influence relevant data, information, and application architecture decisions to include staying abreast of changes or evolution to industry standards.

    Provides oversight and direction to the adherence of information governance and managements standards for Enterprise teams and CoSA/LOBs.

    Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

    What you have:

    Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; OR 4 years of related work experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree.

    8 years of experience in data and analytics, technical, or business-relevant function

    OR If advanced degree in a STEM discipline, 6 or more years experience in data and analytics, technical, or business-relevant function.

    3 years of direct team lead or management experience.

    Experience overseeing teams conduct cost benefit analyses and leveraging results to drive business intelligence solutions.

    Experience guiding teams in the gathering and authoring of business intelligence solutions for large scale complex projects.

    Advanced facilitation, collaboration and consensus building skills, with extensive experience in presenting to cross-functional teams and Senior/Executive leaders.

    Demonstrated subject matter expertise in applying and creating business intelligence practices, methods, and problem-solving strategies.

    Experience leading and coaching others in understanding and translating needs into requirements.

    Expert knowledge of relevant regulatory compliance, industry regulations, risk management practices, and regulatory data sources.

    SME developing business deliverables that leverage business intelligence platforms, data management platforms, or SQL-based languages (Tableau, Business Objects, Snowflake, Hadoop, Netezza, NoSQL, ANSI SQL, or related).

    Demonstrated thought leadership in embedding intuitive story telling within the business intelligence solutions and platforms including concise presentation of complex technical details.

    What sets you apart:

    Experience leading teams in the development and maintenance of data visualizations and dashboards, leveraging tools such as Tableau, QlikView, BusinessObjects or similar platforms, to provide actionable insights and support data-driven decision-making.

    Familiarity with HR technology landscapes, including experience working with HRIS systems and data models related to HR Technology/Engineering and HR Data Architecture.

    Strong understanding of data modeling principles, data architecture concepts, and their application within the context of HR data, HR analytics, and people insights.

    Experience in direct people management, including coaching, mentoring, and performance management.

    Knowledge of Business Architecture principles and practices, with the ability to align data and technology solutions with overall business strategy.

    Compensation range: The salary range for this position is: $143,320.00 - $273,930.00.

    USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

    Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

    Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

    The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

    Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

    For more details on our outstanding benefits, visit our benefits page on

    Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

    USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    Required Preferred Job Industries Other Read Less
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    Financial Reporting Analyst Senior  

    - San Antonio
    Why USAA?At USAA, our mission is to empower our members to achieve fin... Read More

    Why USAA?

    At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families.

    Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful.

    The Opportunity

    As a dedicated Financial Regulatory Reporting Senior, you will serve as a key contributor in the preparation, review, and analysis of reports compiled for regulatory agencies to include the FR Y-9C, FR Y-9LP, FR Y-11, FR 2314, and FFIEC 009/009a. You will be responsible for preparing highly technical components of the reports and/or schedules and conducting detailed reviews of reports and/or schedules prepared by other members of the team. You will also develop and maintain procedure documentation, assist in projects to automate and increase efficiencies, and support data and control testing. As a member of the Holding Company & Subsidiary Regulatory Reporting team within the Chief Accounting Office (CAO), you will support the research, implementation, and documentation of change initiatives resulting from updates to accounting requirements, regulatory requirements, product offerings, systems, and organizational structure.

    We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, or Charlotte, NC. Relocation assistance is not available.

    What you'll do:

    Prepare and review regulatory reports and underlying work-papers and calculations for accuracy and completeness, while assisting with proper interpretation of reporting requirements

    Research and consult on complex reporting issues and respond to requests for reports and analytics

    Plan and manage workflow of financial and regulatory reporting requests and requirement updates

    Interact regularly with management, regulatory agencies, and business partners (i.e., internal and external audit, treasury, compliance and legal, etc.) to ensure appropriate discussion and execution of requisite actions

    Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures

    What you have:

    Bachelors degree required; 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree

    6 years experience preparing and delivering financial statements and regulatory reports in the financial services industry, a Bank Holding Company, or similar

    Expert knowledge of applicable Microsoft Office applications including Excel

    4 years experience conducting research and preparing business and operational financial analysis

    Strong knowledge of Generally Accepted Accounting Principles (GAAP)

    What sets you apart:

    Certified Public Accountant (CPA)

    Strong working knowledge of regulatory reporting rules and regulations and use of regulatory reporting platforms i.e. Axiom, etc

    Utilization of financial management tools i.e. Oracle Cloud General Ledger (GL), etc

    US military experience through military service or a military spouse/domestic partner

    Compensation range: The salary range for this position is: $93,770.00 - $179,240.00.

    USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

    Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

    Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

    The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

    Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

    For more details on our outstanding benefits, visit our benefits page on

    Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

    USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    Required Preferred Job Industries Accounting & Finance Read Less
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    Financial Accountant (Mid-Level) Life Insurance Accounting  

    - San Antonio
    Why USAA?At USAA, our mission is to empower our members to achieve fin... Read More

    Why USAA?

    At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families.

    Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful.

    The Opportunity

    As a dedicated Financial Accountant on our Life Insurance Accounting team, you will apply accounting rules (GAAP and STAT) to complex financial situations. You'll prepare and present financial reports and analysis to stakeholders. Key duties include leading special projects, working closely with business partners, and resolving financial issues. This role supports projects involving accounting systems, legal structures, and new products to ensure they meet accounting standards. A crucial part of this role is managing business-related risks.

    We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL.

    Relocation assistance is not available for this position.

    What you'll do:

    Applies Generally Accepted Accounting Principles (GAAP) and Statutory Accounting Principles (STAT) and regulatory accounting treatment to complex accounting transactions and demonstrates and shares understanding of key implications.

    Prepares and communicates financial results and analysis to internal and external stakeholders.

    Performs in an accounting advisory capacity to operational business leaders on matters pertaining to business initiatives or strategies.

    Leads special projects and coordinates with key stakeholders to ensure timely completion.

    Collaborates and maintains strong relationships with business partners.

    Resolves issues and provides informed, proactive reporting and analysis to enable effective decision making.

    Develops and maintains processes, procedures and tools impacting financial accounting.

    Facilitates and reviews internal controls to ensure an effective and efficient financial system.

    Provides guidance and shares knowledge with team members.

    Participates and supports projects related to accounting systems, legal structures, new product launches and other initiatives, ensuring compliance with accounting and reporting standards.

    Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

    What you have:

    Bachelor's degree in Accounting, Finance, or related field; OR a Bachelor's degree in another field coupled with a Certified Public Accountant (CPA) designation; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree when coupled with a Certified Public Accountant (CPA) designation.

    4 years of relevant work experience performing accounting functions including preparing and reviewing journal entries, account reconciliations and preparing financial results for internal and external purposes.

    Proficient knowledge and application of GAAP, STAT and regulatory accounting practices.

    Demonstrated ability to partner and communicate effectively with team members and stakeholders across CFO and the Enterprise.

    Proficient knowledge of data analysis techniques and statistical methodologies applied in finance or accounting.

    Proficient knowledge of relevant technical accounting and reporting disciplines.

    Proficient knowledge in Microsoft Excel with experience maintaining large accounting or financial data.

    What sets you apart:

    Life insurance accounting experience.

    Certified Public Accountant (CPA) designation.

    General Ledger, GAAP, and STAT accounting experience.

    Compensation range: The salary range for this position is: $69,920 - $133,620.

    USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

    Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

    Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

    The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

    Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

    For more details on our outstanding benefits, visit our benefits page on

    Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

    USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    Required Preferred Job Industries Accounting & Finance Read Less
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    Lead Corporate Affairs Business Partner, Insurance  

    - San Antonio
    Why USAA?At USAA, our mission is to empower our members to achieve fin... Read More

    Why USAA?

    At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families.

    Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful.

    The Opportunity

    Were building something newand were looking for bold, creative, and strategic talent to help shape it.

    USAAs Corporate Affairs team is growing as part of an exciting transformation to strengthen how we engage with our members and each other in service of our mission.

    Whether youre a strategic business partner or a creative storyteller, join us to forge smarter connections, deeper partnerships, and stronger outcomes.

    Together, were enhancing how we serve the military community and their familiesmaking every interaction more meaningful.

    As a dedicated Corporate Affairs Business Partner at the Lead level, you will serve as a strategic advisor, bridging Corporate Affairs with the Property & Casualty and Life Insurance business lines at USAA. You will counsel internal clients on effective stakeholder engagement strategies to help them achieve their goals. You will also be responsible for developing and executing corporate impact strategies that advance enterprise priorities, protect and elevate the companys reputation, and connect employees and stakeholders to USAAs mission

    We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in the San Antonio, TX office. Relocation assistance is not available for this position.

    What you'll do:

    Advises business leadership on communications, reputation management, corporate impact, and stakeholder engagement strategies, ensuring Corporate Affairs enables enterprise strategy, drives growth, and mitigates risk.Develops and executes comprehensive corporate affairs plans aligned with enterprise strategic plans and business objectives.Leads the development and implementation of corporate affairs strategies that align with overall enterprise strategy and business objectives for both internal and external audiences. This includes proactively identifying and managing crises, potential reputation risks, and opportunities.Employs data-driven analysis to develop and implement proactive strategies for mitigating potential business challenges and external risks.Maintains an in-depth understanding of the external market, business strategy, and corporate affairs function.Cultivates strong relationships with internal partners, highlighting the contributions and measurable results of corporate affairs efforts. Uses this data to adapt and improve strategic plans to better support business objectives.Partners with content studio team members to deliver high quality communications for collective execution in support of corporate strategy and business goals.Provides mentorship and training to team members, supporting their development.Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

    What you have:

    Bachelor's Degree required; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.8 years of experience in corporate communications, public affairs, general business consulting, or related work experienceDemonstrated success advising senior leaders and navigating complex organizations.Deep understanding of business drivers and the ability to align communications and social impact efforts to enterprise strategy.Comprehensive knowledge of the financial services and insurance industries and regulatory landscape.Experience developing and implementing communications strategies that align with overall business objectives and drive measurable results.Demonstrated ability to assess and make decisions of a complex nature that align to enterprise and/or business objectives and the ability to identify and resolve issues effectively.Demonstrates an advanced understanding of target audiences, uses strong skills in editing and writing style to impact significant change through written communication. Adapts communications style across diverse audiences and channels.Experience leading cross-functional teams or projects.

    What sets you apart:

    Experience supporting P&C or Life Insurance businesses, preferably bothBusiness acumen, particularly around corporate financialsCommunications agency or management consulting experienceExecutive presence, a persuasive style and sound judgementUS military experience through military service or a military spouse/domestic partner

    Compensation range: The salary range for this position is: $127,310 - $229,160.

    USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

    Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

    Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

    The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

    Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

    For more details on our outstanding benefits, visit our benefits page on

    Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

    USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    Required Preferred Job Industries Other Read Less
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    Talent Advisor Senior, Effectiveness & Metrics  

    - San Antonio
    Why USAA?At USAA, our mission is to empower our members to achieve fin... Read More

    Why USAA?

    At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families.

    Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful.

    The Opportunity

    As a Talent Advisor Senior, Effectiveness & Metrics , you will apply data-driven, storytelling financial acumen, and affiliate agreement management to deliver insights that link learning and talent effectiveness with organizational priorities, shaping how talent and learning investments are measured and communicated across the association. To be successful in this role, you will bring a unique blend of technical expertise and advisory leadership, as reflected in the following qualifications:

    Strong capability instorytelling with data, translating metrics, trends, and ROI analyses into compelling narratives that resonate with HR and business leaders.

    Ability toanalyze spend, headcount, and program costsand provide insights that inform investment decisions, trade-offs, and resource allocations.

    Experience inmanaging affiliate and vendor agreements, including monitoring service delivery, tracking spend-to-contract, and ensuring compliance with agreed-upon terms.

    Proven success inpartnering across Learning and Talent COEs and Financeto shape planning assumptions, validate inputs, and simplify complex information for senior stakeholders.

    Demonstrated expertise insupporting financial planning and forecasting cyclesfor Talent and Learning organizations, ensuring accuracy, accountability, and alignment with talent and learning budgets.

    Skilled inbuilding and maintaining reporting mechanismsthat connect financial data, program outcomes, and risk considerations into a cohesive picture.

    We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in San Antonio, TX. Relocation assistance is available for this position.

    If you are ready to lead teams to deliver impactful HR solutions, apply now!

    What you'll do:

    Consults with business leaders to develop and implement talent programs and solutions to address key business needs and strategies.

    Participates and provides expertise on talent projects from strategy to implementation.

    Develops and delivers data-driven insights and materials to support talent practices and talent deliverables.

    Creates and manages programs for specific employee populations, such as military-affiliated talent, high potential talent, and any other key segments as well as critical skills for the future of the workforce.

    Uses data analytics to inform leadership development talent strategies, proactively identifies skill development opportunities based on business needs, identifies trends, and measures program effectiveness (ROI).

    Contributes to the management of vendor relationships and partners with USAA procurement to ensure optimal outcomes.

    Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

    What you have:

    Bachelor's degree required. 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.

    6+ years of experience in talent program and process development and implementation with a focus on talent development (e.g. coaching, mentoring, rotations, leadership development, talent pipeline planning, learning, skills management).

    Knowledge of various talent management technology solutions.

    Excellent communication, presentation, and interpersonal skills, particularly when working with senior executives.

    Proven ability to develop and implement strategic talent management initiatives.

    Uses technology, AI, and/or automation to work efficiently

    Stays attuned to advancement in research and practice and applies those insights to work.

    Demonstrates a structured approach to problem solving while balancing competing priorities.

    What sets you apart:

    Experience managing change in support of organizational or programmatic initiatives

    Experience developing and managing world-class talent management programs in large, Fortune 250 organizations for large talent segments essential for achieving business goals.

    Track record of infusing evidence-based solutions in a business-savvy practical way.

    Knowledge of AI-based talent platforms (e.g., Eightfold, Lightcast, Percipio).

    Experience or knowledge in taking a skills-based approach to talent.

    Ability to influence without authority, especially across leadership and matrixed environments.

    US military experience through military service or a military spouse/domestic partner.

    Top Skills: Talent program expertise (program design & implementation), data analysis and interpretation, strategic program management, executive communication & presentation, and coaching & mentoring skills.

    Compensation range: The salary range for this position is: $ 103,450 - $ 197,730.

    USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

    Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

    Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

    The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

    Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

    For more details on our outstanding benefits, visit our benefits page on

    Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

    USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    Required Preferred Job Industries Other Read Less
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    IT/IS Risk Management & Governance Executive  

    - San Antonio
    Why USAA?At USAA, our mission is to empower our members to achieve fin... Read More

    Why USAA?

    At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families.

    Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful.

    The Opportunity

    USAA is seeking an IT/Info Security Risk Management & Governance for Executive team.

    This Executive should have expertise in Tech Risk Oversight - SLOD.

    We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Charlotte, NC, San Antonio, TX, Tampa, FL with a preference for Charlotte.

    Relocation assistance is available for this position

    The successful candidate will serve as a key advisor responsible for recognizing and reporting IT and IS strategic and aggregate risks across the business while advancing the Enterprise Risk Management function for aggregation, quantification, and qualification of risks. Sets direction for risk management programs within IT and IS and leads all aspects of the delivery of those programs across the line of business.

    Provide risk management and governance leadership, operational direction and operational oversight of Information Security, Business Continuity, Data Center Security, AI and Corporate Investigations domains and establish a best-in-class Risk Management framework for the Enterprise Security Group (ESG) to ensure comprehensive oversight and management of risks across the full risk taxonomy. Ensures risks align within appetite tolerances and strategic goals, product plans, forecasts, and adjusts to variances.

    Responsible for the aggregation and reporting of risks to senior leadership and effectively assessing and influencing business decisions and direction. Contributes to the long-term strategy of how risk systems should be adapted and integrated to improve the ability to handle risk in an environment built by regulatory change and pioneering, new technologies. Ensures effective and appropriate policies, procedures, and controls are in place supporting all risk processes, systems, strategies, and implementations.

    Additional responsibilities include but are not limited to:

    Establishes trust and rapport with senior business leaders across the enterprise to sustain oversight of the second line risk role. Actively engages line of business leaders to ensure all risks are appropriately addressed consistent with policy and the Risk Appetite.

    Partners with senior risk executives in leading overall risk appetite to include the identification and definition of key methods, metrics, and limits. Influences and sets strategy for advancement of the risk management framework.

    Partners across Risk Management, Finance, and the business while effectively challenging variances to plan and strategies to mitigate. Provides advice to other key business partners and drive key decisions assessing risk and reward through effective challenge.

    Liaises with Compliance and CLO on legal & regulatory considerations that impact business operations and product offerings in accordance with federal and state regulations. Influences sound governance structure for oversight of risks and business operations and interacts & engages with all product & channel leaders on complex, multi-product processes and procedures while factoring in all legal & regulatory requirements.

    Assists in interactions and briefs on domain of responsibility with regulators from the OCC, FED, FDIC, and CFPB as well as prepare Board and Senior Management level reports related to IT/IS risk.

    Builds and leads all aspects of a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, mentor and support, performance management, and managerial activities.

    Minimum Education:

    Bachelors degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

    Minimum Experience:

    10+ years of risk management, regulatory or operations experience in a functional area such as insurance, banking, or financial services with 5+ years of this experience focused on Information Security, Business Continuity, Physical Security or Corporate Investigations.4+ years of people leadership experience in building, leading and/or developing high-performing teams.Industry certification(s) in Information Security (e.g., CISSP, CISM) or Business Continuity (e.g., ABCP, CBCP) or Risk Management (e.g., CRISC) or Physical Security (e.g., CPP).Proven experience working with and applying Risk, Security or Audit frameworks (FFIEC, COBIT, COSO, ISO 27001/2, NIST 800-53, SSAE16).Knowledge of applicable laws, rules, and regulations applicable to financial institutions.Experience making data-driven decisions.Experience working with external agencies and regulators.Broad knowledge of information technology systems and general system development principles.

    What sets you apart:

    7+ years of risk management, regulatory or operations experience in a functional area such as insurance, banking, or financial services.10+ years experience focused on Information Security, Data, Risk Management, evaluating the design and development of software.3+ years experience with artificial intelligence (AI) and machine learning principles, including responsible AI use case evaluations and deployment. 10+ years hands-on experience integrating security throughout the Software Development Lifecycle (SDLC), including component analysis, static and dynamic scanning (SAST/DAST), penetration testing, and comprehensive application security testing across build, deploy, and maintenance phases.Proven ability to develop high-impact materials and deliver concise, insight-driven presentations to executive leadership, translating complex concepts into actionable recommendations that influence strategic decision-making.

    Compensation range: The salary range for this position is: $169,880.00 - $305,780.00 .

    USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

    Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position.

    Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

    The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

    Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based.

    Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

    For more details on our outstanding benefits, visit our benefits page on

    Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

    USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    Required Preferred Job Industries Management Read Less

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