Job DescriptionJob DescriptionJob Description

ABOUT THE JOB

You got game? You got spring in your step? You want the best job in the world?! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part time or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.

We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's Pizza has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. Many of our team members began their careers as delivery drivers and today are successful Domino's Pizza franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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Job DescriptionJob DescriptionBenefits:
Bonus based on performanceCompetitive salaryEmployee discountsFlexible scheduleOpportunity for advancementSigning bonusTraining & development
We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today!

Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us!

No matter your work background or experience level, we welcome you to apply!

What you need:
Strong interpersonal and communication skillsExperience in a fast-paced retail environmentBasic computer proficiency and ability to troubleshootPrior customer service or sales experience is preferred, but not requiredWillingness to learn and grow in a customer-focused roleAdditional Perks:
Full-time and part-time positions are availableFlexible Schedule Options Work that works for you!Work Lotto (Win money for logged shifts)Low-cost benefits (healthcare, dental & vision)Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month)Free identity theft protectionCorporate discount programFree tax preparation training and PTIN registration reimbursementReferral bonus opportunities are available for referring qualified candidatesFree continuing tax educationOpportunities for advancement within the organizationEmployee referral programMedical & Prescription benefit option (eligible to participate after working 1,560 hours annually)401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!

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Job DescriptionJob DescriptionDescription:

Compensation:

Hourly Rate is based on a range of factors that include relevant experience, knowledge, skills, and other job-related qualifications. For the purpose of this role, the minimum opportunity is: $20.00 per hour

Job Summary

This position is accountable for providing Haffner’s customers with an outstanding, positive customer experience.

Required Qualifications:

Minimum of 3 years of customer service experience, preferably in a call center environment.Minimum of 1 year experience in the Heating and Energy sector.

Specific Responsibilities:

Provide outstanding, positive customer service to Haffner’s customers via telephone, email, and lobby visits.Answer initial and follow up calls from customers who have delivery, service, and technical support issues, with the ability to take full ownership of the issue from start to finish.Responds to inquiries by utilizing approved scripting and established SOPs to research and clarify desired information. Provides follow up when escalation or alternative solutions are required.Develop new business opportunities with existing customers by promoting company products and services.Maintains required documentation for new and existing customers.Input data/call documentation/notes into the company computer platform (i.e. Cargas) at the time of the interaction to keep each customer record updated.The ability to deal with the demand of fast paced and high-volume operation.Adheres to schedules and work time availability guidelines set forth by management.Supports Finance Department by making accounts receivable calls and processing statements.Performs other related duties, or duties that maximize the individual’s knowledge and contributions, at the discretion of the Customer Service Manager and Customer Service Site/Team Lead.Requirements:

Leadership, Education and Training Requirements:

Absolute commitment to customer satisfaction, including timely issue resolution and proactive customer outreach.Concise, effective verbal and written communications skills, with strong conflict resolution abilities and the ability to empathize with customers.Ability to excel both individually and as part of a larger team.Capability to execute tactically by organizing multiple processes, and prioritizing duties, in a multitasking and rapidly changing work environment.Willingness to participate in mandatory training sessions that grow product knowledge and promote stronger customer satisfaction.

Technical Requirements:

Prior customer service experience, particularly in a high-volume environment, preferred.For certain offices, availability to work varied shifts at peak times, including evenings and weekends.Proficient in MS Excel, Outlook, PowerPoint, and Word, as well as web-based applications.

Job Environment:

While performing the duties of this job, the employee is regularly required to sit, stand, reach, and lift. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 10 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits:

Employee Discount on gasoline, and residential propane and oilMedical, Dental, and Vision Insurance401K Retirement Plan with Company MatchPaid Time OffCompany Paid Life Insurance and Optional Life InsuranceShort-Term and Long-Term DisabilityCritical Illness and/or Accident Insurance

About us: Haffner's: A Regional Leader Fueled by Family, Integrity, and Safety.

At Haffner's, we're more than a company – we're a family. As a prominent wholesale fuel distributor in New England, we've established a strong presence, managing 72 gas stations, convenience stores, car washes, and food service locations. Our renowned Haffner's brand operates across Massachusetts, New Hampshire, and Maine.

We go beyond fuel distribution, offering heating oil, propane, and HVAC services to 45,000 customers across the region. Our commitment to integrity and safety is unwavering; it's in everything we do. We prioritize building relationships and consistently doing the right thing.

Our culture thrives on growth, innovation, and excellence. As a part of our team, you'll contribute to our ongoing success, embracing the core values of "Fueled by Family," "Always do the right thing," and "Safety...In everything we do." Join us and be a part of a dynamic, forward-thinking organization that's shaping the future across diverse business markets.

Haffner’s is committed to equal employment opportunity and providing reasonable accommodations to those with physical and/or mental disabilities. We value and encourage diversity and do not discriminate based on race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, change of sex or transgender status, or any other basis protected by federal, state, or local law.

Haffner’s is committed to providing a safe work environment for all employees.

HOPHP

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Job DescriptionJob Description

Company Overview

Seasons Supermarkets is one of the largest kosher supermarket chains in the nation. At present, there are eight Seasons locations across the Tri-State area with plans to expand. Seasons offers its customers a full-service kosher shopping experience where everyone, including its highly dedicated associates, is treated like family.

We are seeking a dedicated and experienced Customer & Associate Relations Manager to join our team. This position plays a key role in fostering a positive environment for both customers and employees by promoting respect, engagement, and open communication. The ideal candidate will be professional, approachable, and solution-driven with a passion for people and service excellence.

Responsibilities include but are not limited to:

Serve as the main point of contact for escalated customer and associate concerns, ensuring timely and professional resolutions.Promote a positive work environment by encouraging teamwork, respect, and open communication among associates and management.Assist department managers with employee relations matters such as performance discussions, coaching, and corrective actions.Investigate employee and customer complaints, document findings, and make recommendations for appropriate outcomes.Monitor customer feedback trends to identify areas of improvement and develop strategies for enhancing the shopping experience.Partner with the HR Department and store leadership to ensure compliance with company policies and employment regulations.Support employee engagement initiatives, including recognition programs, communication updates, and training efforts.Prepare reports summarizing trends in employee relations and customer feedback for management review.Assist in planning and implementing programs that promote a culture of professionalism, accountability, and service excellence.Uphold company values and ensure that both customers and associates are treated with fairness, respect, and care.

Requirements

At least 5 years of experience in Food / Retail Industry, Human Resources, Employee Relations, or Customer Service Management.Strong interpersonal and communication skills with the ability to build trust and resolve conflicts effectively.Excellent problem-solving abilities and sound judgment in handling sensitive issues.Ability to maintain confidentiality and act with professionalism at all times.A genuine commitment to delivering excellent customer and associate experiences.Strong organizational skills and attention to detail.Experience in a retail, grocery, or hospitality environment preferred.Proficiency in Microsoft Office Suite and familiarity with HR or customer service systems.

Benefits

Health InsuranceDental & Vision InsurancePaid Time Off (PTO)Free 100K Life and AD&D InsuranceShort-Term Disability InsuranceLong-Term Disability InsuranceFlexible Spending Accounts (FSAs)Supplemental Insurance Read Less

Job DescriptionJob Description

Scope of Work:

Joseph's is seeking a Customer Service Representative who will be responsible for providing an outstanding level of customer service and satisfaction to consumers of Joseph's Bakery bread products. This individual will possess a high level of interpersonal skills, have a strong attention to detail and the ability to think ahead and prioritize tasks. If you enjoy the pace of a growing company and are excited by the prospect of acting as an internal resource and collaborator with Sales, Marketing, Quality Assurance and Operations, please apply.

Job Description & Responsibilities:

Customer Service SupportLead on intake and responses to consumer inquiries via phone, email, and chat via ZenDesk platform.Reply to inquiries in a manner which supports company policies and reflects the brand voice.Assist with monthly customer service report Contribute to monthly team meeting to cover monthly reporting of trends, issues & improvements. Identify and contribute to ongoing process improvement including FAQ creation / refinement.Additional duties as needed by business demands.

Qualifications:

At least 2 years experience in a customer service role preferably working with consumers (B2C).Proficiency with Microsoft Office including Outlook, Word and Excel.Prior experience with ZenDesk and e-commerce.Strong communication skills including oral and written formats that are audience appropriate.Enthusiasm and passion for customer service which includes active listening abilities, empathy, patience, and an overall positive approach.Focus on problem solving and taking responsibility for resolving issues with accuracy and attention to detail.Ability to work collaboratively and independently in a team environment under tight deadlines.Ability to respond to time sensitive requests and juggle multiple projects.Acts with integrity in processes, relationships, and communications.Interest in and working knowledge of the food industry.

Job Location: Lawrence, MA

Position type: Full time

Relocation: Local candidates only (no relocation)

About Joseph's

Founded by Joseph Boghos, Joseph's Bakery started manufacturing Pita bread in a small local bakery in Lowell, Massachusetts in 1972. Driven by the growing demand for our fresh, delicious Pita, and by a dedication to quality and service, Joseph's built a foundation for continuing growth throughout New England and beyond.

Today, Joseph's is still a family-run company, now led by the third generation of the Boghos family. We are nationally known for our delicious baked goods including: Pita Bread, Lavash, and Wraps.

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Job DescriptionJob DescriptionJob Summary
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Essential Duties and Responsibilities
Greet members, prospective members and guests, providing exceptional customer service.Handle all front desk related activities including:Answer phones in a friendly manner and assist callers with a variety of questions.Check members into the system.New member sign-up.Take prospective members on tours.Facilitate needed updates to members accounts.Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.Assist in maintaining the neatness and cleanliness of the club.Qualifications/Requirements
Customer service background preferred.Basic computer proficiency.A passion for fitness and health.Upbeat and positive attitude!Punctuality and reliability is a must.Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations.Strong listener with the ability to empathize and problem solve.Demonstrate diplomacy in all interactions while using appropriate behavior and language.High School diploma/GED equivalent required.Must be 18 years of age or older.Physical Demands
Continual standing and walking during shift.Continual talking in person or on the phone during shift.Must be able to occasionally lift up to 50 lbs.Will occasionally encounter toxic chemicals during shift.Benefit Basics
All staff will also receive a free Black Card membership after 90 days of employment
As a Core Development and Management employee you are eligible for benefits if you are regularly scheduled and work at least 30 hours per week. Benefits are effective on the first of the month following the date of hire. Benefit offerings include Medical options, Dental, Vision, Flexible Spending Accounts, 401k with company contribution, paid vacation time plus additional ancillary benefits like access to Pet Insurance and Aflac.

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Job DescriptionJob DescriptionDescription:

We are seeking an experienced and detail-oriented professional to lead our talented and customer-critical team of sales support and order management specialists. The Customer Experience Manager leads a team responsible for ensuring positive customer experience from order placement to invoice. This role is pivotal in driving customer satisfaction, optimizing all customer order handling processes and systems, and enhancing digital touchpoints including eCommerce and LiveChat platforms. The ideal candidate is both customer-obsessed and operationally savvy, with experience leading high-performing teams, managing order-to-cash cycles, and improving digital service channels.

Location: Lawrence, PA

Ideal Candidate:

You are a detailed and organized professional that understands the importance of prompt and accurate work as being a critical part of a customer’s overall experience. You have managerial skills that allow you to effectively coordinate the daily work of a large team, and leadership savvy to inspire and drive strategy. You are willing to challenge and be challenged, courageously steering a mature organization to stay relevant with an evolving set of buyer trends and customer expectations. You are willing to get involved in detailed work of your team, while staying at a level allowing you to see and steer big picture initiatives.

Essential Duties and Responsibilities:

Oversee and support the order-to-cash process, ensuring timely and accurate processing of orders and invoicingMonitor and continuously improve metrics related to order fulfillment, late orders, and invoicingCollaborate cross-functionally with Sales, Field Service, Procurement, Warehouse, Finance, and IT to remove roadblocks and improve speed to fulfillmentPartner with IT team to optimize digital ordering channels, ensuring a consistent and intuitive user experienceDevelop scalable support strategies for self-service, live chat, and other digital service modelsIdentify and resolve pain points in the digital customer journey using data Evaluate and deploy tools and technologies to improve automation, visibility, and efficiency in customer and order processesRequirements:

Qualifications:

Possesses a bachelor’s degree or related equivalent experience Has 5+ years of business experience in order management or customer experience Experience in eCommerce or digital B2B customer experience strongly preferredFamiliarity with ERP systems and CRM platforms, IFS preferred Demonstrated success leading change management initiatives and digital transformation projectsHas excellent written, verbal and problem-solving skills

Core Competencies:

WORK COLLABORATIVELY - Promotes an inclusive and positive environment that encourages collaboration and teambuilding across all levels of the organization and seeks opportunities to work with others to resolve obstacles that may prevent the organization from achieving its goals.CUSTOMER FOCUS - Demonstrates the desire and knowledge of customer needs by providing personalized, professional and courteous service, accurate information, continuous communication, and ability to accept criticism and handles customer complaints in an appropriate manner.INTEGRITY - Behaves ethically, acts fairly, and takes responsibility – Choosing an ethical course of action through a strict code of ethics, treating others with honesty, fairness, and respect, taking and accepting responsibility for ones decisions and actions.

Who We Are:

Equipment & Controls, Inc. is a successful and innovative Emerson Impact Partner. ECI provides an entrepreneurial opportunity for each employee to achieve our common mission of Delivering Successful Customer Outcomes 100% of the Time. Our customer base includes oil and gas, chemical, power, food and beverage, mining and metals, life sciences, pulp and paper, refining, petrochemical, OEM and nuclear industries. With offices in Pennsylvania, West Virginia and Ohio, ECI is the region’s leader in process control and industrial automation products and solutions. We seek individuals that share our passion for excellence.

Additional Details

We provide our team with everything needed for success, including world-class products, excellent initial and ongoing training and top-notch work equipment. We reward hard work and success with a competitive base salary and benefits package, as well as a retirement savings program, which includes 401(k) with company match and profit sharing. Salary is based on experience. EEO/AA/M/F/Veteran/Disability

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Job DescriptionJob DescriptionCompany Description

Come work for GM Pizza LLC, a locally owned and operated, independent Domino's Franchise! We offer the most flexible hours, a great work environment and healthcare benefits that start as soon as you get your first paycheck!

Job Description

ABOUT THE JOB

You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.

We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

JOB REQUIREMENTS

You must be 16 years of age or older.

General Job Duties For All Store Team Members

· Operate all equipment.

· Stock ingredients from delivery area to storage, work area, walk-in cooler.

· Prepare product.

· Receive and process telephone orders.

· Take inventory and complete associated paperwork.

· Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

· Ability to comprehend and give correct written instructions.

· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

· Must be able to make correct monetary change.

· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

· Ability to enter orders using a computer keyboard or touch screen.

Work Conditions

EXPOSURE TO

· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

· Sudden changes in temperature in work area and while outside.

· Fumes from food odors.

· Exposure to cornmeal dust.

· Cramped quarters including walk-in cooler.

· Hot surfaces/tools from oven up to 500 degrees or higher.

· Sharp edges and moving mechanical parts.

SENSING

· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.

· Depth perception.

· Ability to differentiate between hot and cold surfaces.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

Qualifications

Must be 16 years of age, available nights and weekends!

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

For short distances for short durations

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Pushing

To move trays which are placed on dollies.

A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

During delivery of product, navigation of five or more flights of stairs may be required.

Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.

Toe room is present, but workers are unable to flex their knees while standing at this station.

Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.

Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

Deliver product by car and then to door of customer.

Deliver flyers and door hangers.

Requires

Valid driver's license with safe driving record meeting company standards.

Access to insured vehicle which can be used for delivery.

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Job DescriptionJob DescriptionWINGSTOP Job Fair Hiring All Positions- This TUESDAY September 16th 12pm-8pm

NOW HIRING at WINGSTOP – OPEN INTERVIEWS

** WALK IN INTERVIEW & GET HIRED **

JOIN US THIS TUESDAY 9/16

**Open Interviews | 12:00 PM – 8:00 PM

WHERE:

2233 Louisiana St Suite G, Lawrence, KS 66046

We’re hiring TEAM MEMBERS & RESTAURANT SUPERVISORS– On-the-spot interviews & offers!

Why Wingstop?
Join a fast-growing team where your growth matters. Whether you’re looking to level up your career or start fresh in a high-energy environment, Wingstop has your back.

What You’ll Get:
Career Growth & Leadership Training
Team-Oriented, Hands-On Atmosphere
No Drive-Thru or Curbside Service
Rotating Schedule
Free Meals During Shifts

Full Benefits Package:
Medical, Dental, and Vision Insurance
Life Insurance
401(k)
Paid Time Off
Closed on Christmas, Thanksgiving, and Easter

Come Prepared:
* Drivers License/ ID

* Second form of ID

* Direct Deposit Info

Ready to take the next step?
Walk in, interview, and leave with a job offer on the same day!

*We do run background check & drug screens on all management positions*

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Job DescriptionJob DescriptionSalary: 27.89

Learn more about us here! (https://drive.google.com/file/d/12tq2r4SARDjMNbnmYZ6Ncq2_YIgmaqBH/view)

Bilingual Customer Action Representative (Portuguese)

Customer Action Lawrence, Massachusetts

Do you want to advance racial and economic justice while tackling climate change?All In Energy, a nonprofit organization, was founded in the spring of 2018 with a mission to accelerate an inclusive clean energy economy. We work hand-in-hand with cities and local community organizations to connect communities of color, non-English speakers, and renters to energy-saving programs and affordable renewable energy, which help families save money, make their homes healthier, and combat climate change. We are also creating new pathways into clean energy jobs, increasing green career opportunities for people of color, multilingual individuals, and women.

Were seeking a caring and detail-oriented, fully bilingual Customer Action Representativeto help Portuguese- and English-speaking residents in the Merrimack Valley navigate their way through Massachusetts generous, but complicated energy efficiency programs. You must be fluent in verbal and written English and Portuguese at a professional level. You will play a critical role in ensuring the residents we meet receive high-quality support to access programs that can save their families money and make their homes healthier and more comfortable. The Customer Action Representative will be the primary contact point in helping Merrimack Valley, Framingham, and Massachusetts families access energy efficiency and renewable energy programs.

Responsibilities consist of supporting residents through every step of their home energy journey, in English and Portuguese:

Perform intake by phone and occasionally in-person through walk-ins at the Lawrence-based office.Conduct eligibility screenings for clients to help them better understand what programs are available to them.Assist in finding and scheduling contractors to complete required work, including an initial no-cost home energy assessment.Make occasional in-home visits to collect data necessary to assess opportunities for home electrification during, before, or after third-party home energy assessmentsFollow up with residents who have received energy assessments to help them understand recommendations and remove barriers to adding insulation to their homes.Collaborate with the supervisor to evaluate performance and customer satisfaction by analyzing customer call recordings.Assist clients with qualification and application support for rebates, incentives, and financing for their projects.Assist with invoicing for services rendered, ensuring accuracy and timeliness in billing procedures.Co-manage projects with partner organizations and vendors to give and receive updates for the clients.Maintain organized contact records and other data about partnerships and community members, as well as program successes and challenges.Solicit feedback from residents who have been through the program and ask for referrals from family, friends, and neighbors.Miscellaneous tasks associated with executing our programs, as needed.

Required Qualifications:

Bilingual professional fluency in English and Portuguese, both written and spokenPassion for addressing global climate change, equitable clean energy access, or economic and environmental justiceAbility and desire to speak with strangers on the phone or in person, to ask them to take a no-cost action to save money and energy while helping reduce greenhouse gas emissionsDemonstrate ability to creatively problem solve and overcome obstaclesAbility to work independently and as a part of a small, nimble teamDetail-oriented and able to keep tasks, records, and systems organized

Preferred Qualifications:

Experience communicating with the residents of low-income and/or majority-minority communitiesSales, outreach, customer service, or organizing experience, e.g., retail, political canvassing, fundraisingExperience working with key performance indicators (KPIs)Experience with phone banking, voter registration calls, or other phone-based outreachExperience with Customer Relationship Management (CRM) systems like SalesforceBasic knowledge of how homes use and lose energyFluency also in Spanish and/or Khmer

Hours, Benefits, Compensation

Part-time (night and weekend availability preferred)$27.89/hourPaid sick time, vacation time, retirement, and technology benefitsHealth, dental, and vision insuranceRequired attendance in the Lawrence office, occasional work from home is possibleFor a detailed list of benefits, go to bit.ly/AIEbenefits

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Job DescriptionJob DescriptionSalary: 27.89

Learn more about us here! (https://drive.google.com/file/d/12tq2r4SARDjMNbnmYZ6Ncq2_YIgmaqBH/view)

Bilingual Customer Action Representative (Portuguese)

Customer Action Lawrence, Massachusetts

Do you want to advance racial and economic justice while tackling climate change?All In Energy, a nonprofit organization, was founded in the spring of 2018 with a mission to accelerate an inclusive clean energy economy. We work hand-in-hand with cities and local community organizations to connect communities of color, non-English speakers, and renters to energy-saving programs and affordable renewable energy, which help families save money, make their homes healthier, and combat climate change. We are also creating new pathways into clean energy jobs, increasing green career opportunities for people of color, multilingual individuals, and women.

Were seeking a caring and detail-oriented, fully bilingual Customer Action Representativeto help Portuguese- and English-speaking residents in the Merrimack Valley navigate their way through Massachusetts generous, but complicated energy efficiency programs. You must be fluent in verbal and written English and Portuguese at a professional level. You will play a critical role in ensuring the residents we meet receive high-quality support to access programs that can save their families money and make their homes healthier and more comfortable. The Customer Action Representative will be the primary contact point in helping Merrimack Valley, Framingham, and Massachusetts families access energy efficiency and renewable energy programs.

Responsibilities consist of supporting residents through every step of their home energy journey, in English and Portuguese:

Perform intake by phone and occasionally in-person through walk-ins at the Lawrence-based office.Conduct eligibility screenings for clients to help them better understand what programs are available to them.Assist in finding and scheduling contractors to complete required work, including an initial no-cost home energy assessment.Make occasional in-home visits to collect data necessary to assess opportunities for home electrification during, before, or after third-party home energy assessmentsFollow up with residents who have received energy assessments to help them understand recommendations and remove barriers to adding insulation to their homes.Collaborate with the supervisor to evaluate performance and customer satisfaction by analyzing customer call recordings.Assist clients with qualification and application support for rebates, incentives, and financing for their projects.Assist with invoicing for services rendered, ensuring accuracy and timeliness in billing procedures.Co-manage projects with partner organizations and vendors to give and receive updates for the clients.Maintain organized contact records and other data about partnerships and community members, as well as program successes and challenges.Solicit feedback from residents who have been through the program and ask for referrals from family, friends, and neighbors.Miscellaneous tasks associated with executing our programs, as needed.

Required Qualifications:

Bilingual professional fluency in English and Portuguese, both written and spokenPassion for addressing global climate change, equitable clean energy access, or economic and environmental justiceAbility and desire to speak with strangers on the phone or in person, to ask them to take a no-cost action to save money and energy while helping reduce greenhouse gas emissionsDemonstrate ability to creatively problem solve and overcome obstaclesAbility to work independently and as a part of a small, nimble teamDetail-oriented and able to keep tasks, records, and systems organized

Preferred Qualifications:

Experience communicating with the residents of low-income and/or majority-minority communitiesSales, outreach, customer service, or organizing experience, e.g., retail, political canvassing, fundraisingExperience working with key performance indicators (KPIs)Experience with phone banking, voter registration calls, or other phone-based outreachExperience with Customer Relationship Management (CRM) systems like SalesforceBasic knowledge of how homes use and lose energyFluency also in Spanish and/or Khmer

Hours, Benefits, Compensation

Full-time (night and weekend availability preferred)$27.89/hourPaid sick time, vacation time, retirement, and technology benefitsHealth, dental, and vision insuranceRequired attendance in the Lawrence office, occasional work from home is possibleFor a detailed list of benefits, go to bit.ly/AIEbenefits Read Less

Job DescriptionJob DescriptionSalary: 27.89

Learn more about us here! (https://drive.google.com/file/d/12tq2r4SARDjMNbnmYZ6Ncq2_YIgmaqBH/view)

Bilingual Customer Action Representative (Spanish)

Customer Action Lawrence, Massachusetts

Do you want to advance racial and economic justice while tackling climate change?All In Energy, a nonprofit organization, was founded in the spring of 2018 with a mission to accelerate an inclusive clean energy economy. We work hand-in-hand with cities and local community organizations to connect communities of color, non-English speakers, and renters to energy-saving programs and affordable renewable energy, which help families save money, make their homes healthier, and combat climate change. We are also creating new pathways into clean energy jobs, increasing green career opportunities for people of color, multilingual individuals, and women.

Were seeking a caring and detail-oriented, fully bilingual Customer Action Representativeto help Spanish- and English-speaking residents in the Merrimack Valley navigate their way through Massachusetts generous, but complicated energy efficiency programs. You must be fluent in verbal and written English and Spanish at a professional level. You will play a critical role in ensuring the residents we meet receive high-quality support to access programs that can save their families money and make their homes healthier and more comfortable. The Customer Action Representative will be the primary contact point in helping Merrimack Valley, Framingham, and Massachusetts families access energy efficiency and renewable energy programs.

Responsibilities consist of supporting residents through every step of their home energy journey, in English and Spanish:

Perform intake by phone and occasionally in-person through walk-ins at the Lawrence-based office.Conduct eligibility screenings for clients to help them better understand what programs are available to them.Assist in finding and scheduling contractors to complete required work, including an initial no-cost home energy assessment.Make occasional in-home visits to collect data necessary to assess opportunities for home electrification during, before, or after third-party home energy assessmentsFollow up with residents who have received energy assessments to help them understand recommendations and remove barriers to adding insulation to their homes.Collaborate with the supervisor to evaluate performance and customer satisfaction by analyzing customer call recordings.Assist clients with qualification and application support for rebates, incentives, and financing for their projects.Assist with invoicing for services rendered, ensuring accuracy and timeliness in billing procedures.Co-manage projects with partner organizations and vendors to give and receive updates for the clients.Maintain organized contact records and other data about partnerships and community members, as well as program successes and challenges.Solicit feedback from residents who have been through the program and ask for referrals from family, friends, and neighbors.Miscellaneous tasks associated with executing our programs, as needed.

Required Qualifications:

Bilingual professional fluency in English and Spanish, both written and spokenPassion for addressing global climate change, equitable clean energy access, or economic and environmental justiceAbility and desire to speak with strangers on the phone or in person, to ask them to take a no-cost action to save money and energy while helping reduce greenhouse gas emissionsDemonstrate ability to creatively problem solve and overcome obstaclesAbility to work independently and as a part of a small, nimble teamDetail-oriented and able to keep tasks, records, and systems organized

Preferred Qualifications:

Experience communicating with the residents of low-income and/or majority-minority communitiesSales, outreach, customer service, or organizing experience, e.g., retail, political canvassing, fundraisingExperience working with key performance indicators (KPIs)Experience with phone banking, voter registration calls, or other phone-based outreachExperience with Customer Relationship Management (CRM) systems like SalesforceBasic knowledge of how homes use and lose energyFluency also in Portuguese and/or Khmer

Hours, Benefits, Compensation

Part-time (night and weekend availability preferred)$27.89/hourPaid sick time, vacation time, retirement, and technology benefitsHealth, dental, and vision insuranceRequired attendance in the Lawrence office, occasional work from home is possibleFor a detailed list of benefits, go to bit.ly/AIEbenefits Read Less

Job DescriptionJob DescriptionSalary: 27.89

Learn more about us here! (https://drive.google.com/file/d/12tq2r4SARDjMNbnmYZ6Ncq2_YIgmaqBH/view)

Do you want to advance racial and economic justice while tackling climate change? All In Energy, a nonprofit organization, was founded in the spring of 2018 with a mission to accelerate an inclusive clean energy economy. We work hand-in-hand with cities and local community organizations to connect communities of color, non-English speakers, and renters to energy-saving programs and affordable renewable energy, which help families save money, make their homes healthier, and combat climate change. We are also creating new pathways into clean energy jobs, increasing green career opportunities for people of color, multilingual individuals, and women.

Were seeking a compassionate and detail-oriented, fully bilingual Customer Action Representativeto help Spanish- and English-speaking residents in the Merrimack Valley navigate their way through Massachusetts generous, but complicated energy efficiency programs. You must be fluent in verbal and written English and Spanish at a professional level. You will play a critical role in ensuring the residents we meet receive high-quality support to access programs that can save their families money and make their homes healthier and more comfortable. The Customer Action Representative will be the primary contact point in helping Merrimack Valley, Framingham, and Massachusetts families access energy efficiency and renewable energy programs.

Responsibilities consist of supporting residents through every step of their home energy journey, in English and Spanish:

Perform intake by phone and occasionally in-person through walk-ins at the Lawrence-based office.Conduct eligibility screenings for clients to help them better understand what programs are available to them.Assist in finding and scheduling contractors to complete required work, including an initial no-cost home energy assessment.Make occasional in-home visits to collect data necessary to assess opportunities for home electrification during, before, or after third-party home energy assessmentsFollow up with residents who have received energy assessments to help them understand recommendations and remove barriers to adding insulation to their homes.Collaborate with the supervisor to evaluate performance and customer satisfaction by analyzing customer call recordings.Assist clients with qualification and application support for rebates, incentives, and financing for their projects.Assist with invoicing for services rendered, ensuring accuracy and timeliness in billing procedures.Co-manage projects with partner organizations and vendors to give and receive updates for the clients.Maintain organized contact records and other data about partnerships and community members, as well as program successes and challenges.Solicit feedback from residents who have been through the program and ask for referrals from family, friends, and neighbors.Miscellaneous tasks associated with executing our programs, as needed.

Required Qualifications:

Bilingual professional fluency in English and Spanish, both written and spokenPassion for addressing global climate change, equitable clean energy access, or economic and environmental justiceAbility and desire to speak with strangers on the phone or in person in English and Spanish, to ask them to take a no-cost action to save money and energy while helping reduce greenhouse gas emissionsDemonstrate ability to creatively problem solve and overcome obstaclesAbility to work independently and as a part of a small, nimble teamDetail-oriented and able to keep tasks, records, and systems organized

Preferred Qualifications:

Experience communicating with the residents of low-income and/or majority-minority communitiesSales, outreach, customer service, or organizing experience, e.g., retail, political canvassing, fundraisingExperience working with key performance indicators (KPIs)Experience with phone banking, voter registration calls, or other phone-based outreachExperience with Customer Relationship Management (CRM) systems like SalesforceBasic knowledge of how homes use and lose energyFluency also in Spanish and/or Khmer

Hours, Benefits, Compensation

Full-time (night and weekend availability preferred)$27.89/hourFlexible schedule, paid sick time, vacation time, retirement, and technology benefitsHealth, dental, and vision insuranceRequired attendance in the Lawrence office, occasional work from home is possibleFor a detailed list of benefits, go to bit.ly/AIEbenefits Read Less

Job DescriptionJob Description

Job Summary:

The primary purpose of the Outreach Specialist position is to promote and recruit participants for MassHire Merrimack Valley Career Center (MVCC) and MassHire Merrimack Valley Workforce Board (MVWB) training programs and services. The ultimate intention of this work is to support the economic advancement of residents in the region and the achievement of program enrollment goals. Under the supervision of the MassHire MVCC Executive Director and in collaboration with MassHire MVW Band MVCC colleagues, the Outreach Specialist will be a key team member responsible for the successful implementation of MassHire Merrimack Valley workforce development
programs. The individual in this position will serve as the main point of contact for partner agencies, non-profits, and other community-based agencies, and will build on excellent relationships with these organizations 

Essential Functions/Key Responsibilities:

Maintain current knowledge of MassHire MVCC programs, including eligibility requirementsPerform outreach and recruitment activities that result in enrollments for MassHire Merrimack Valley training programs;Continually assess and work toward implementing effective recruitment methods that yield positive enrollment outcomes.Maintain and grow current relationships and develop, nurture, and sustain new relationships with partners, non-profits,

and community-based organizations. Keep them informed of MassHire programs and services to facilitate referrals of their constituents to MassHire programs

Serve as a conduit and facilitator of MassHire MVCC services and programs in support of customers.Coordinate and lead various community outreach initiatives, which may include information sessions, industry panels, and activities to promote the general exposure of career center and workforce board services.Represent MassHire MVCC at various community events, some of which may be during early morning or evening hours. Work collaboratively with MassHire employment counselors and managers to ensure enrollees are well-informed and services are easily accessible.Determine job seekers' suitability and/or eligibility for program enrollment.Support enrolled participants to promote success.Perform data entry and ling, always ensuring confidentiality.Participate in staff development and cross-training opportunities that expand and support functional skills, promoting professional growth.

Skills & Qualifications:

Bilingual English/SpanishBachelor's degree in Counseling, Psychology, or closely related field; with three (3) years of experience and/or training that includes vocational counseling, vocational testing/assessment, vocational referrals, employment services, or careerdevelopment/transition, or an equivalent combination of education, training, and experienceStrong oral, written, communication, and interpersonal skillsProficient in the use of computers, including Word, Excel, PowerPoint, and Outlook, with social media skills and the ability to create and convey marketing material on social media platforms to promote events and programsAbility to travel within the greater Merrimack Valley (including Lowell)Willingness to work evenings and Saturdays when needed, which the collective bargaining agreement will pay for.Ability to work effectively with and meet the needs of people from a diverse range of backgrounds, cultures, and identities, including underserved communities and people from the different racial groups, socioeconomic statuses, nationalities, and languages that makeup clientele, to support the agency’s mission of building a more diverse, equitable, and inclusive organization for employees and clients alike.

Supervisory Responsibility: None

Travel: This job regularly requires the employee to sit, walk, and stand, as well as use hands repetitively to handle or operate standard office equipment. The employee is occasionally required to kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Work Environment: This job operates in a professional office environment and uses standard office equipment

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Job DescriptionJob Description

DO OUR CORE VALUES RESONATE WITH YOU?

Integrity–Humility–Respect–Attitude of an Owner–Customer Focused–Teamwork and Innovation.

DO YOU ENJOY providing excellent customer service and expanding relationships with existing and new customers by identifying possibilities for product improvements or new products?

WHAT YOU BRING TO THE TABLE

Excellent communication skills to build rapport, articulate clearly, and actively listen.Critical thinking skills to analyze facts, problem-solve and make sound decisions.Excellent customer service experience.

THE ROLE INVOLVES

This customer service position serves as an Account Coordinator and is responsible for managing, placing, and tracking orders. This role will also build relationships with new and existing clients.

YOU WILL HAVE THE FOLLOWING EXPERIENCE AND SKILLS

High School Diploma or GED. Bachelor’s degree in business, sales, marketing, or relevant field preferred. Knowledge of CRM and/or ERP software a plus.One (1) year of sales experience preferable; will accept customer service experience.Proficient with MS Office Applications, including Excel, Word, Outlook, and PowerPoint; and CRM software. Experience with Mac preferred.

WHO WE ARE

Inspiring Success through Great People and Constant Improvement.

For over 36 years, we've been crafting innovating branding solutions -- from glassware to apparel and promotional items -- all here in Lawrence, KS.

WHAT WE OFFER

Friendly, collaborative, and innovative work environment.New hire mentorship program.Amazing benefits including medical, dental, life insurance, effective the first of the month following hire, 401k with employer matching options, Employee Assistance Program; and voluntary benefits including vision, voluntary life, short-term disability, critical care, spending accounts for medical and dependent care expenses, and health savings account.Time off including PTO, nine (9) paid holidays, paid jury duty, bereavement, maternity, and paternity leave.Access to an on-site healthy food market, basketball court, workout equipment, and personal trainer.Business casual dress and flexible work environment.Employer sponsored events...and more!

If you thrive in a fast-paced environment and want to work in a fun and unique industry, we want to hear from you.

View the complete job description and apply.

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Job DescriptionJob DescriptionBenefits:
401(k)Bonus based on performanceCompetitive salaryHealth insuranceOpportunity for advancementPaid time offTraining & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Jeff Zigmant - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:
Answer customer inquiries and provide policy information.Assist customers with policy changes and updates.Process insurance claims and follow up with customers.Maintain accurate records of customer interactions.QUALIFICATIONS:
Communication and interpersonal skills.Detail-oriented and able to multitask.Previous customer service experience preferred.
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Job DescriptionJob DescriptionAbout our Agency:

Join a Team That Values Growth, Community, and Fulfillment

With 23 years of success behind us, our agency continues to grow and thrive with two high-performing teamsone of 10 and another of 4working together to serve our customers with excellence. We offer valuable benefits including a 401(k) with a 4% match, group medical/dental coverage, and free group life insurance, because taking care of our people is a priority.

Our agency owner is a proud University of Kansas graduate, holding both undergraduate and MBA degrees. With a strong foundation as a former CPA at Price Waterhouse, they bring decades of experience and a passion for leadership. Were deeply involved in our local communities and invite you to see the impact were making by checking out our social media.

We cultivate a fun, fast-paced, and supportive culture. Were looking for team members who are driven, competitive, and positivepeople who love serving others and also want to grow their careers and income.

What sets us apart? We dont just "sell insurance"we build meaningful relationships. Whether a customer wants a high-touch connection or a simple check-in, no one is left behind. Our team genuinely loves what they do and recognizes the difference we make every day.

This isnt just a jobits a place where you can grow, thrive, and be fulfilled.

Let me know if you'd like a version geared toward social media, a job post, or candidate outreach!

Position Overview:
Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking on a career journey with a State Farm independent contractor agent might just be the perfect fit for you! Our agents are dedicated to promoting State Farm's premier insurance and financial service products, offering you the chance to become an integral part of a trusted brand.

Responsibilities:
Forge enduring customer relationships and proactively follow up to ensure continued satisfaction.Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.As an Agent Team Member, you will receive...
401kSalary plus commission/bonusPaid time off (vacation and personal/sick days)Flexible hoursProfessional developmentAbundant opportunities for career advancement within our agencyLicensing paid by agencyRequirements:
Genuine interest in marketing products and services that align with customer needs and preferences.Exceptional communication skills across all channels - written, verbal, and attentive listening.A people-centric mindset with a keen eye for detail.Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.Proficiency in learning and navigating computer functions efficiently.Collaborative spirit, thriving in a dynamic team environment.
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

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Job DescriptionJob Description
THIS IS A REMOTE POSITION. WORK FROM YOUR HOME

Cybertron is seeking Technical Support / Customer Advocate Agents to join our team. At Cybertron we strive to provide a top level professional and friendly service to our customers. Your job is to assist our customers through their entire experience starting from consideration, purchase, and post purchase. You will be incentivized in your efforts to provide the best possible customer experience.

Job Functions:

A Customer Support Specialists main duty is to provide technical support and assistance to customers regarding their hardware and software issues.
Communication with customers as required: keeping them informed of incident progress, and notifying them of any impending changes
Work with supervisors and other departments to facilitate fast incident resolution.
Advocate on customers behalf to insure high levels of customer satisfaction
Provide customers and prospects with hardware recommendations on hardware solutions that meets their requirements.

Job Requirements:

Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care.
Advance understanding of PC operating systems and most common software applications.
Advance understanding of PC hardware components
Experience with troubleshooting and diagnosing computer issues.
Technical awareness: ability to match resources to technical issues appropriately.
Service awareness of all organizations key services for which support is being provided
Self-motivated with the ability to work in a fast-moving environment.
2-year degree in the IT field preferred, but not required.

Benefits:

Competitive base based on experience and qualifications.
Uncapped Performance Bonus
Uncapped commissions on pre sales assistance and consultation.
Health and dental benefits included.
Full on the job training & support
Fun working environment and culture.
Great opportunity for advancement.

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Job DescriptionJob DescriptionBenefits:
401(k)Bonus based on performanceCompetitive salaryHealth insuranceOpportunity for advancementPaid time offTraining & development
ROLE DESCRIPTION:
As a Account Associate - State Farm Agent Team Member with Jeff Zigmant - State Farm Agent, you will play a key role in driving the growth and success of our insurance agency. Your proactive approach, sales aptitude, and commitment to building lasting relationships with clients will set you apart. This position is perfect for someone who thrives on identifying customer needs, delivering tailored insurance solutions, and consistently exceeding sales goals.

In this role, youll combine exceptional communication skills, a sales-driven mindset, and a passion for helping people. Youll have the opportunity to develop professionally while contributing to the agencys success. We are excited to meet driven, sales-focused candidates who are eager to grow within our agency. High performers can anticipate opportunities for advancement.

RESPONSIBILITIES:
Generate leads and actively pursue new business opportunities.Educate clients about insurance products and recommend appropriate coverage options.Foster strong client relationships through regular follow-ups and proactive communication.Maintain accurate client records and manage policy updates efficiently.QUALIFICATIONS:
Excellent communication and relationship-building abilities.Experience in sales or customer service preferred.Goal-oriented and motivated by achieving measurable results.Ability to manage multiple priorities and work effectively in a fast-paced environment.
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Job DescriptionJob DescriptionPosition Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

Establish customer relationships and follow up with customers, as needed.Use a customer-focused, needs-based review process to educate customers about insurance options.Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.As an Agent Team Member, you will receive...

401KSalary plus commission/bonusHealth benefitsPaid time off (vacation and personal/sick days)Growth potential/Opportunity for advancement within my agencyRequirements

Interest in marketing products and services based on customer needsExcellent communication skills - written, verbal and listeningPeople-orientedDetail orientedProactive in problem solvingAble to learn computer functionsAbility to work in a team environment

If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process.

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

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