Store 4703907: 1100 Hillsboro Road, Franklin, Tennessee 37064 Shift Availability. Flexible Availability Time Type. Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challe Customer Service Representative, Customer Service, Representative, Retail, Service Read Less

BEST. JOB. EVER!
Minimal weekday hours required (join for weekends only!) Generous Team Member discount $400 bonus for every referral hired with NO LIMIT* Competitive hourly pay rates & team bonus Get Paid Early!
*Additional terms and conditions apply.

At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal style-or the career that is a perfect fit. Join a company that dominates the products in their category - 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!

We make dreams happen-apply today!

The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer service. The (CSR) is responsible for providing an A+ customer experience to David's Bridal customers S/he reports to the Store Manager. The Alterations CSR is responsible for task that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and/or ensuring that items are ready for pickups.

Essential Job Functions:
Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict.Use all systems to manage the customer flow to deliver five-star customer experience.Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers, includes all operational checklist task and meeting customers emotional and practical needs. Responsible for providing an exceptional service experience to multiple customers at one time and contributes to the store achievement of Five-Star Customer Service. Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.Effectively communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations. Promote all alterations services and personalization options.Maintain store-standards (clean, organized, promotional readiness, store recovery) to support a flawless shopping experience.Maintain high dress code standards as required by the Dress Code policy.Greet and escort all alterations customers to and from alterations for appointments.Press, steam and spot clean all merchandise.Follows quality control guidelines and inspects all garments altered/steamed/pressed to verify pristine condition before final delivery to customer.Build long-term relationships to meet and exceed customer satisfaction and loyalty.Support inventory management by processing special orders, pick-ups and first quality standards for all merchandise.Supports all cash wrap behaviors and processes transactions with accuracy to make sure every customer feels celebrated. Seeks assistance from the Alterations Manager to address customer issues that s/he is not able to resolve.Maintains a clean and well-organized alterations room.Performs duties and tasks as assigned by store management.
Physical Demands:
While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; ability to bend, twist and stand; move throughout the store; and talk to and hear customers. Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls. Manual dexterity to sew an perform fittings to David's Bridal standards, as needed. Ability to lift/and or move up to 10 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices and phones for long periods of time.
Education & Credentials:
High school diploma or equivalent degree1-2 years prior retail experience in an apparel or specialty store environment. Prior sewing experience is helpful. Prior experience with computerized POS (Point of Sale) system
Now that we've popped the question, please say "I do".

Part Time Benefits Include -
Rewarding Environment and Competitive Pay Team Bonus Dayforce Wallet - Get Paid Early! Generous Team Member Discount After First Pay Period Vision Care Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury 401K Program Discount for Identity Theft Protection Discounts for Home and Auto Insurance Discounts for Mobile Legal Benefits (MetLife Hyatt Legal Plans) Pet Insurance
Love wins when love is for Everyone!

Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.

Disclaimer The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary. Read Less

A restaurant server is responsible for guest service and hospitality tableside. We are seeking individuals who know how to delight guests, excel working with a team and most importantly - love food and service! Server, Restaurant Read Less

Store 4703921: 1301 Murfreesboro, Franklin, Tennessee 37064 Shift Availability. Flexible Availability Time Type. Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challeng Customer Service Representative, Customer Service, Representative, Retail, Service Read Less

This position works an alternate schedule: Schedule is 9am to 6pm, Monday through Friday, including some Federal Reserve holidays (MLK day, President's Day, Juneteenth, Indigenous People Day and Veteran's Day) SUMMARY: Responsible for identifying, responding to, and resolving customer requests related to bank products and services in the Bank's call center. The Customer Service Specialist I is often the primary interaction a customer may have with the bank and provides professional and courteous customer support while adhering to required metrics. Customer inquiries are expected to be responded to and resolved within established departmental service levels. ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Personally, models the standards of the Bank's Mission, Vision, and Pledge. Processes inbound calls from all queues, including account questions, product and service information, digital banking services, debit card processing, bank policy and various customer requests. Uses the training and reference materials provided in order to work and resolve an issue or question independently. De-escalates situations when necessary or escalates call to supervisor after de-escalation attempt. Accepts ownership of the customer request and follows it through to resolution. Assists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices. Completes customer transactions and corrects account information by engaging correct business partners. Identifies and resolves customer issues and complaints promptly and accurately. Attends a weekly quality review meeting for ongoing development including coaching, career development, call metrics, updates on policy and procedure. Attends a monthly departmental meeting. Adheres to agent metric standards for calls handled, adherence to schedule, call quality score, ready/not ready time and customer satisfaction. Maintains knowledge of deposit, loan, digital banking services and other banking products. Accepts other assigned job duties and or responsibilities with or without prior notice. OTHER REQUIREMENTS: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Demonstrates strong time management skills. Ability to work independently and multi-task in a fast-paced environment, with an emphasis on resolving most customers' issues during the call with minimal follow up. Adhere to communication protocols with supervisors when unable to adhere to schedule or perform duties as expected. Willingness to work a flexible schedule, with frequent adjustments to hours and able to work additional hours if needed. Ability to work outside of normal banking hours. Possess an ability to work under pressure, minimizing distractions and maintaining a positive attitude. Adapt quickly to change and learn readily in a remote environment. Willingness to provide a level of service which will clearly differentiate us from our competitors. Ability to build and retain customer relationships against competition. Accepts ownership of the customer request and follows it through to resolution. Identifies customer concerns or needs, resolves the inquiry or recommends best solution, expedites the correction or adjustment and follows up to ensure resolution. Demonstrates effective communication skills, showing empathy and active listening skills Maintains professional demeanor in appearance, interpersonal relations, work ethic and attitude. Exhibits clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to bank employees and bank customers. Firm grasp of spelling, grammar and email and phone etiquette. Collaborates with co-workers and employees. Maintains confidentiality. Expertise in using a personal computer and managing one's own home networking infrastructure needed to support reliable access to the Bank's virtual environment. Possesses knowledge and experience using Android and Apple products and Bank supported web browsers and operating systems. Ability to type with speed and accuracy. Ability to operate standard office equipment, including phones, computer and peripherals. High school diploma or GED required. Minimum of one year of customer service experience required; customer service experience within banking or financial institution preferred. Minimum of one year of contact center experience or equivalent required. Read Less

Job Description

We made history and now we work to transform the future - for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.

In this position...

The Ford Motor Credit Company team helps put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service and professional expertise to thousands of dealers and millions of customers in over one hundred countries around the world.

We are looking for collection representatives who will be responsible for taking inbound and making outbound customer phone calls to Ford Credit customers, dealers, insurance companies, or other third parties while maintaining high levels of customer satisfaction in a call center environment.Representatives will navigate multiple systems to resolve many and varied phone calls related to vehicle financing or leasing.The primary focus of a Customer Service Representative is to build customer relationships and brand advocates by servicing customers with honesty, expertise, and care.
Responsibilities

What you'll do...
Provide account support to identify solutions for customers with payment delinquencies.Perform skip-tracing and collection duties to determine customer contact information and make account payments current.Navigate through a variety of system applications while speaking with customers directly.Display strong communication, analytical, and problem-solving skills to find solutions to bring accounts current.Always remain empathetic and emotionally resilient when determining the best solution for the customer and Ford Credit.Always maintain a professional demeanor (i.e., attendance, promptness, focus upon job and tasks, always working and contributing)Show team spirit by respecting the needs of others, offering to help, and having flexibility by joining in team efforts to work during our busiest times (near the holidays, etc.).Welcome positive coaching and learning opportunities to improve your skills.
Qualifications

You'll have...
High School Diploma/GED.Strong analytical, communication and organizational skills (oral and written).Sales, negotiation and interpersonal skills to work successfully in a large group and get commitments from customers.Strong time management and follow-up skills.Experience in automotive finance industries.Proficiency PC and typing skills, i.e. Excel and WordInitiative and ability to multi-task and problem-solve, independent and logical thinking to make fact-based decisions.Integrity, dependability, self-motivation, and drive to learn and improve.Must be comfortable with technology and leaning into change, as ongoing technology and process improvements are planned.Able to work a 40-hour work week plus overtime.Must be available to work a flexible schedule Monday-Friday which will include some evenings, holidays, and Saturdays.Shift Schedule:
Monday - Thursday: 8-hour shift, ranging from 7a.m - 9pm MSTFriday: 8-hour shift, ranging from 7am - 6pm MSTSaturday: 4-hour shift, ranging from 7am - 1pm MST
Even better, you may have...
2+ years of Collections experience
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, vision and prescription drug coverage

• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more

• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more

• Vehicle discount program for employees and family members and management leases

• Tuition assistance

• Established and active employee resource groups

• Paid time off for individual and team community service

• A generous schedule of paid holidays, including the week between Christmas and New Year's Day

• Paid time off and the option to purchase additional vacation time.

This position is a salary grade 3 and ranges from $40,000-$75,500., This position is a salary grade 4 and ranges from $45,500-$84,600.

Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.

For more information on salary and benefits, click here: NEW HIRE BENEFITS

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week. #LI-Hybrid #LI-FordCredit #LI-JB5 Read Less

Store 4703914: 1501 New Highway 96 West, Franklin, Tennessee 37064 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large, Stable Employer * Fast Career Opportunities * Work With Fun, Motivated People * Task Variety * Paid Comprehensive Training * 401K With a Competitive Company Match * Flexible Spending/Health Savings Accounts * Tuition Reimbursement Your key responsibilities: You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! You are good at: * Selling products to customers * Providing excellent customer care * Communication and friendly conversation * Performing at a quick pace while having fun * Working as part of a team to accomplish daily goals * Coming up with great ideas to solve problems * Thinking quickly and offering suggestions Great if you have: * Retail and customer service experience * Sales associate or cashiering experience * High school diploma or equivalent * Motivation to advance in your career! * Willingness to learn and have fun! Physical Requirements: * Ability to stand and/or walk for up to 8 hours * Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift * Occasionally lift and/or carry up to 60 pounds from ground to waist level * Push/pull with arms up to a force of 20 pounds * Bend at the waist with some twisting up to one hour a shift * Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish Read Less

Store 4703914: 1501 New Highway 96 West, Franklin, Tennessee 37064 Shift Availability. Flexible Availability Time Type. Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be c Customer Service Representative, Customer Service, Representative, Retail, Service Read Less

Store 4703907: 1100 Hillsboro Road, Franklin, Tennessee 37064 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large, Stable Employer * Fast Career Opportunities * Work With Fun, Motivated People * Task Variety * Paid Comprehensive Training * 401K With a Competitive Company Match * Flexible Spending/Health Savings Accounts * Tuition Reimbursement Your key responsibilities: You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! You are good at: * Selling products to customers * Providing excellent customer care * Communication and friendly conversation * Performing at a quick pace while having fun * Working as part of a team to accomplish daily goals * Coming up with great ideas to solve problems * Thinking quickly and offering suggestions Great if you have: * Retail and customer service experience * Sales associate or cashiering experience * High school diploma or equivalent * Motivation to advance in your career! * Willingness to learn and have fun! Physical Requirements: * Ability to stand and/or walk for up to 8 hours * Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift * Occasionally lift and/or carry up to 60 pounds from ground to waist level * Push/pull with arms up to a force of 20 pounds * Bend at the waist with some twisting up to one hour a shift * Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish Read Less

Store 4703921: 1301 Murfreesboro, Franklin, Tennessee 37064 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large, Stable Employer * Fast Career Opportunities * Work With Fun, Motivated People * Task Variety * Paid Comprehensive Training * 401K With a Competitive Company Match * Flexible Spending/Health Savings Accounts * Tuition Reimbursement Your key responsibilities: You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! You are good at: * Selling products to customers * Providing excellent customer care * Communication and friendly conversation * Performing at a quick pace while having fun * Working as part of a team to accomplish daily goals * Coming up with great ideas to solve problems * Thinking quickly and offering suggestions Great if you have: * Retail and customer service experience * Sales associate or cashiering experience * High school diploma or equivalent * Motivation to advance in your career! * Willingness to learn and have fun! Physical Requirements: * Ability to stand and/or walk for up to 8 hours * Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift * Occasionally lift and/or carry up to 60 pounds from ground to waist level * Push/pull with arms up to a force of 20 pounds * Bend at the waist with some twisting up to one hour a shift * Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish Read Less

Benefits:
Hiring bonus 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Caroline Pistole - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:
Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS:
Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
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This position works an alternate schedule: Schedule is 8am to 7pm, Sunday through Wednesday, including some Federal Reserve holidays (MLK day, President's Day, Juneteenth, Indigenous People Day and Veteran's Day) SUMMARY: Responsible for identifying, responding to, and resolving customer requests related to bank products and services in the Bank's call center. The Customer Service Specialist I is often the primary interaction a customer may have with the bank and provides professional and courteous customer support while adhering to required metrics. Customer inquiries are expected to be responded to and resolved within established departmental service levels. ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Personally, models the standards of the Bank's Mission, Vision, and Pledge. Processes inbound calls from all queues, including account questions, product and service information, digital banking services, debit card processing, bank policy and various customer requests. Uses the training and reference materials provided in order to work and resolve an issue or question independently. De-escalates situations when necessary or escalates call to supervisor after de-escalation attempt. Accepts ownership of the customer request and follows it through to resolution. Assists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices. Completes customer transactions and corrects account information by engaging correct business partners. Identifies and resolves customer issues and complaints promptly and accurately. Attends a weekly quality review meeting for ongoing development including coaching, career development, call metrics, updates on policy and procedure. Attends a monthly departmental meeting. Adheres to agent metric standards for calls handled, adherence to schedule, call quality score, ready/not ready time and customer satisfaction. Maintains knowledge of deposit, loan, digital banking services and other banking products. Accepts other assigned job duties and or responsibilities with or without prior notice. OTHER REQUIREMENTS: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Demonstrates strong time management skills. Ability to work independently and multi-task in a fast-paced environment, with an emphasis on resolving most customers' issues during the call with minimal follow up. Adhere to communication protocols with supervisors when unable to adhere to schedule or perform duties as expected. Willingness to work a flexible schedule, with frequent adjustments to hours and able to work additional hours if needed. Ability to work outside of normal banking hours. Possess an ability to work under pressure, minimizing distractions and maintaining a positive attitude. Adapt quickly to change and learn readily in a remote environment. Willingness to provide a level of service which will clearly differentiate us from our competitors. Ability to build and retain customer relationships against competition. Accepts ownership of the customer request and follows it through to resolution. Identifies customer concerns or needs, resolves the inquiry or recommends best solution, expedites the correction or adjustment and follows up to ensure resolution. Demonstrates effective communication skills, showing empathy and active listening skills Maintains professional demeanor in appearance, interpersonal relations, work ethic and attitude. Exhibits clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to bank employees and bank customers. Firm grasp of spelling, grammar and email and phone etiquette. Collaborates with co-workers and employees. Maintains confidentiality. Expertise in using a personal computer and managing one's own home networking infrastructure needed to support reliable access to the Bank's virtual environment. Possesses knowledge and experience using Android and Apple products and Bank supported web browsers and operating systems. Ability to type with speed and accuracy. Ability to operate standard office equipment, including phones, computer and peripherals. High school diploma or GED required. Minimum of one year of customer service experience required; customer service experience within banking or financial institution preferred. Minimum of one year of contact center experience or equivalent required. Read Less

Job Description

Customer Service Advisor
Job Summary

Seeking a dedicated and experienced Customer Service Advisor to join a growing team. This role offers an exciting opportunity to work in a close-knit, family-oriented environment where collaboration and camaraderie are highly valued. The ideal candidate will focus on aviation accounts, ranging from personally owned light aircraft to large commercial operations, aircraft maintenance facilities, flight school and fixed based operators. If you are outgoing, proactive, and thrive in a growth-oriented culture, we encourage you to apply.
Compensation Package
Salary Range: $50,000 - $60,000 (depending on experience)Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.Responsibilities
Manage accounts from A to Z, ensuring client satisfaction and retentionHandle aviation-related accounts and other aspects of airport and plane insuranceQuote new and renewal businessUtilize Applied Epic software for account managementMaintain proactive communication with clients, addressing their needs and concernsCollaborate with team members to support company growth and successQualifications/Requirements
Experience: 2-4 years of customer service experience preferredSkills:Outgoing personality with the ability to confidently engage with clientsStrong communication and organizational skillsProficiency in Applied Epic software is a plus
Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

#LI-JN6 Read Less

Needed immediately 3 customer Service reps Must be 18 years or older. Ability to comprehend and communicate verbal and written instructions tocustomers and co-workers both over the phone and in person. Ability to make correct monetary change and use Customer Service, Service, Restaurant, Retail, Customer Read Less

Harcros Chemicals is an employee-owned chemical manufacturing and distribution company headquartered in Kansas City, Kansas, with over a century of industry experience. With operations across North America and a nationwide distribution network, we deliver reliable, high-quality chemical solutions to customers worldwide across industries including water treatment, agriculture, oil and gas, personal care, and more. Safety, sustainability, and exceptional service are at the core of everything we do. Essential Duties and Responsibilities * Manage high volumes of emails, phone calls, and sales order processing activities. * Serve as a liaison between customers, suppliers, freight carriers, and internal departments to ensure smooth order fulfillment and communication. * Process customer orders, invoices, credit memos, returns, freight claims, and related documentation. * Maintain accurate order, inventory, shipping, and customer account records within company systems. * Coordinate shipments, monitor order status, and communicate updates to customers. * Perform general office and administrative duties including filing, mail handling, and ordering office supplies. * Support production scheduling and inventory management activities as needed. * Review orders and documentation for accuracy and compliance with company procedures. Experience and Education Criteria * High school Diploma or General Education Degree * 1-3 years related experience and/or training * OR equivalent combination of education and experience Required skills: * Someone who is a Customer Focused Professional * Efficient Multi-Tasking Skills * Exceptional Communication Skills * Excellent Organization & Problem-Solving Skills * Service Oriented SUPERVISORY RESPONSIBILITIES None Read Less

Our Customer Sales & Service Representatives are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential Sales, English, Spanish, Bilingual, Customer Service, Customer Experience, Retail Read Less

**Job Summary** The Service Desk Representative provides support for basic incident resolution and requests, including initial assessment, triage, research, and resolution of issues related to software products and components. This role is responsible for collecting information via the Service Now ticketing system and escalating issues beyond the scope of resolution when necessary. **Essential Functions** + Offers first-line troubleshooting and support for issues related to hardware, software, networking, and systems. This includes desktops, laptops, mobile devices, printers, and basic network troubleshooting. Addresses and resolves basic incidents and requests; logs all incidents and requests; engages appropriate resources to resolve incidents that are beyond the scope of their ability or responsibility. Adapts and prioritizes with an environment that is subject to rapid fluctuation. + Uses the appropriate Service Now categories for logging incidents and requests. Creates a positive customer support experience and builds strong relationships through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling customers with a consummately professional attitude. + Analyzes and resolves incidents and requests. Documents resolutions and provides updates. + Adheres to and supports CHS standards, policies, and procedures. Maintains and protects confidentiality with regard to all aspects of patient care and employee information. + Must be able to effectively manage multiple tasks with the ability to prioritize and manage tight deadlines. + Grows general knowledge of current corporate, region, and facility-specific products, increasing ability to resolve requests on first contact. + Uses remote support tools to diagnose and resolve technical issues when not on-site. Guide users through the process of resolving minor issues. + Performs other duties as assigned. + Complies with all policies and standards. **Qualifications** + H.S. Diploma or GED required + Associate Degree in relevant field or appropriate technical certifications preferred + Bachelor's Degree in related field or equivalent combination of education and experience preferred + 1-3 years Service Desk experience required + 0-1 years Previous experience in SQL or Access preferred + 0-1 years Previous experience in Learning Management Systems required **Knowledge, Skills and Abilities** + Knowledge of IP Networking, Active Directory Security, Client -Server Networking, Email and Web Services and Database Concepts, Identity Management (IDM), and Service Now + Excellent PC skills including demonstrable experience using various Microsoft Office tools, ability to efficiently create and utilize spreadsheets with advanced to expert Excel knowledge + Microsoft Office Suite: Proficiency in troubleshooting and supporting common office applications (Word, Excel, Outlook, etc.) + Basic Network Troubleshooting: Understanding of network configurations, IP addressing, VPNs, Wi-Fi, and Ethernet connections.Internet Connectivity: Diagnose and resolve issues with internet connectivity, including routers, firewalls, and proxy servers. + Password Management: Familiarity with password reset tools, multi-factor authentication (MFA), and user access control.Basic Security Practices: Understanding of security practices, such as managing antivirus software, preventing phishing attacks, and securing user data. + Problem-Solving Skills: Ability to diagnose issues, find solutions quickly, and resolve problems effectively. + Attention to Detail: Thorough and detail-oriented approach to logging incidents, diagnosing issues, and documenting resolutions. **Licenses and Certifications** + CompTIA A+ Certification Computer technology required + MSOS - Microsoft Office Specialist required Equal Employment Opportunity This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to http://www.chs.net/serving-communities/locations/ to obtain the main telephone number of the facility and ask for Human Resources. Read Less

At Smith Douglas Homes, we pride ourselves on being one of the fastest growing home building companies in the country. We are looking for a Warranty (Customer Service) Representative to join our team in the Nashville metro area. Smith Douglas Homes is proud to offer a competitive benefits package to our employees as well as a family type work environment. Position Summary: In this role, you'll make good use of your well-honed interpersonal and customer service skills to assist our home buyers with their warranty claims. You'll delight in the privilege of assisting families with resolving their questions and concerns related to their new home. Your ability to communicate professionally, with patience and empathy will result in a trusted and long lasting relationships with our buyers. Our mission at Smith Douglas Homes is to enhance the quality of people's lives. What an honor it will be to play such a huge part in living our mission! What you'll do: * Review all incoming Customer Service requests. * Ensure emergency claims are handled expeditiously. * Meet with homeowners to troubleshoot concern and determine course of action. * Reach out to the SDH Trade Partner to schedule warranty work, as necessary. * Complete minor warranty work and perform routine scheduled warranty checks. * Communicate updates directly with Customers regarding course of action. * Confirm scheduling and inspect warranty work performed by Trade Partners. * Review invoices from Trade Partners for approval. * Conduct Quality Assurance inspection and acceptance walks. * Work with Trade Partners on any delinquencies to expedite completion. * "On call" service after hours on a rotating basis with other Warranty Representatives. * Provide guidance to staff on warranty process and guidelines. Minimum Job Requirements: Education: * High School * Code Compliance courses and OSHA/Safety classes helpful Licenses, Certifications, etc: * Driver's License (own transportation) * Builder's License helpful. Experience: * Minimum of 2 years of customer service experience * 1 year residential construction, punch out, or similar work Technical/Professional Skills: * Clear communication and exceptional interpersonal skills * Professionalism, Patience, Positive Outlook * Familiarity with residential home repair and construction * High attention to detail Computer Skills: * Microsoft Office * Internet * Ability to learn SMART (proprietary software) We are an equal employment opportunity employer and a certified Drug Free Workplace. About Smith Douglas Homes: New home builder, Smith Douglas was recently recognized by Builder Magazine as the 32nd largest builder in the Builder Top 100 Rankings. With over 40 years of industry experience, our mission is to enhance people's quality of life, providing our customers with the opportunity to own a quality-built, value-packed new home. Through our proven, disciplined operations, we reduce costs and deliver quality craftsmanship, which translates into a well-constructed and affordable home. We are proud to be a Certified Great Place to Work! Our mantra: "It's amazing what you can accomplish when you don't care who gets the credit!" Read Less

Benefits:
Salary plus commission/bonus 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with George Meeker - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:
Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS:
Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.
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Job Description The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot's advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need. Read Less