Job DescriptionJob Description
Overview
The Lead Massage Therapist (Lead LMT) is a full-time leadership role responsible for elevating massage operations, therapist performance, and client experience at the store level. This individual serves as both a clinical expert and on-floor leader, ensuring consistent execution of Clean Market’s service standards while acting as a cultural anchor for the LMT team.
At Clean Market, Lymphatic Drainage Massage (LDM) is a cornerstone offering within our science-backed, preventative wellness model. As a Lead LMT, you are not only delivering exceptional bodywork—you are guiding clients through a personalized wellness journey that supports detoxification, recovery, and overall well-being.
This role requires mastery across all Clean Market massage modalities—including lymphatic sculpting, signature massage, facial massage, prenatal and deep tissue massage—as well as the ability to train, coach, and inspire a high-performing team.
The Clean Market Approach to Massage
Clean Market’s Lymphatic Drainage Massage is a gentle yet highly effective treatment designed to support the body’s natural detoxification and immune function. By guiding lymphatic fluid through precise, intentional techniques, therapists help reduce inflammation, improve circulation, and promote overall balance.
Our method integrates:
Swedish massage techniques to enhance relaxation and circulationVodder Manual Lymphatic Drainage (MLD) for targeted fluid movementMyofascial release to relieve tension and improve mobilityTools such as cupping, Gua Sha, and dry brushing to enhance results
Every treatment is personalized based on client goals—whether focused on detox, sculpting, recovery, or relaxation.
As Lead LMT, you are responsible for upholding and teaching this methodology with precision and consistency.
How Massage Integrates Into the Clean Market Experience
Massage at Clean Market is not a standalone service—it is part of a holistic, multi-modality wellness ecosystem.
IV Nutrient Therapy
Support enhanced nutrient absorption through improved circulationReduce inflammation and fatigue post-infusionEncourage pairing of IV + massage for a full-body reset
The Lead LMT ensures therapists are confidently educating clients on these synergies and contributing to a seamless, elevated wellness journey.
Key ResponsibilitiesService & Operational Excellence
Hire, train, onboard, and mentor LMTs on all massage protocols and Clean Market methodologiesEnsure consistency and quality across all service offeringsMaintain treatment room standards, ensuring all spaces are clean, organized, and guest-readyConduct routine room auditsMonitor inventory and submit weekly Supply Request FormsPartner with management on scheduling and capacity planning to optimize service flowScheduling of LMTs
Team Leadership & Communication
Serve as the primary on-shift leader and support system for all LMTsProvide ongoing coaching, feedback, and hands-on technique developmentFoster a collaborative, positive, and high-performance team cultureAct as liaison between therapists and Store Manager, escalating issues as needed
Client Experience
Lead by example in delivering best-in-class, results-driven massage servicesEnsure therapists are confidently educating clients on treatment benefits and frequencyMaintain awareness of client feedback trends and support service improvementsUphold a luxury, personalized, and hospitality-driven experienceRespond to client feedback
Technology & Administrative
Support therapist performance tracking and service consistencyAssist in resolving scheduling conflicts and optimizing booking flow
The Role of an LMT at Clean Market
At Clean Market, LMTs are more than service providers—they are:
Educators: Guiding clients on the benefits of lymphatic massage and recommending personalized treatment plans
Care Providers: Delivering safe, effective, and results-driven treatments aligned with brand standards
Brand Ambassadors: Embodying Clean Market’s values through professionalism, positivity, and client-first service
Collaborators: Working cross-functionally with nurses, front desk, and operations teams
Wellness Advocates: Encouraging clients to integrate services like IV therapy and infrared sauna for optimal results
As Lead LMT, you set the standard for this role and ensure the entire team operates at this level.
Qualifications
Active Illinois Massage Therapy License (required)minimum of 1 year of lymphatic massage experienceExpertise across all Clean Market massage servicesProven leadership ability with strong communication and organizational skillsPassion for wellness, client experience, and team development
Success Indicators
Therapists are well-trained, confident, and aligned with Clean Market standardsTeam culture is positive, supportive, and high-performingClient satisfaction and service consistency remain high across all massage offeringsMassage services are effectively integrated into the broader Clean Market ecosystemTreatment rooms are consistently clean, stocked, and service-ready
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