Job DescriptionJob Description
About the Role
The Commercial HVAC Service, Sales Executive, is responsible for identifying, pursuing, and securing new commercial customers. This individual is responsible for selling preventive maintenance agreements and establishing long-term relationships with prospective customers. The primary focus is on creating new relationships and introducing the company’s capabilities to new businesses. This individual partners with leadership to maximize opportunities with existing customers. Success for this role is measured by the creation of new customer relationships, recurring maintenance agreement revenue, pull-through service revenue, customer retention, and overall portfolio growth. The ideal candidate thrives on identifying a customer’s needs, clearly communicating possible solutions, and closing the deal that is mutually beneficial to both the customer and Vermont Mechanical.
⭐ In the first year, this role has up to a 65% bonus opportunity if revenue and profitability goals are met.
What You’ll Do
• Build a robust and continuously growing sales pipeline.
• Utilize expertise of HVAC, plumbing and mechanical systems to demonstrate credibility and translate customer needs into service solutions.
• Prospect and identify new commercial customers throughout Vermont and surrounding markets. Expand Vermont Mechanical’s footprint by cultivating new business opportunities.
• Develop relationships with facility owners, property managers, municipalities, schools, healthcare organizations, manufacturers, and commercial building ownership.
• In partnership with the whole company, strengthen existing customer relationships.
• Generate qualified sales leads through networking, referrals, cold outreach, and market research.
• Secure future work by conducting facility visits, identifying service opportunities, developing preventive maintenance proposals, drafting HVAC service agreements, and managing recurring maintenance contracts.
• Leverage industry knowledge to identify opportunities with customers for repairs, equipment replacement, service plumbing, commercial kitchen service work, or coordination with other Departments to secure new business that solves a challenge for the customer.
• Represent Vermont Mechanical in the public, at networking events, and at industry associations as a trusted partner and brand ambassador, promoting our Department values of integrity, service excellence, and customer focus.
• Serve as the Account Manager for assigned customers. Coordinate delivery of solutions for the customer to maintain high customer satisfaction and further build the customer relationship. Regularly visit, provide business reviews, ensure services are current, and resolve issues that arise for the customer.
• Maintain accurate and up-to-date CRM records, proposals, and client communications to support sales tracking and forecasting.
• Maintain the company vehicle in a clean, safe working condition. Adhere to all driving and job-site safety standards when visiting customers.
What You Bring
• 2+ years of business development, B2B sales, or technical sales experience strongly preferred, ideally in commercial HVAC, plumbing, mechanical systems or construction environments. High school diploma required and/or the equivalent education and experience.
• Demonstrated experience selling service/maintenance agreements, equipment replacements or mechanical systems to commercial clients preferred.
• Strong selling capabilities and negotiation skills. Comfortable with cold calling, visiting sites, and initiating conversations with prospective customers.
• Understanding of the HVAC industry; stays informed of market trends and maintains industry knowledge of HVAC, plumbing and mechanical systems to ensure a competitive advantage in sales negotiations.
• Excellent communication, presentation, and customer service skills with ability to work quickly and accurately under pressure; can handle considerable stress.
• Organized, detail-focused, able to set priorities, multitask, and execute tasks efficiently.
• Builds strong relationships through active listening, consulting, and a curiosity mindset. Thrives on working collaboratively and in a team setting.
• Proficiency in using CRM systems and sales pipeline management software. Familiar with Microsoft Office applications.
• Valid driver’s license and clean driving record; ability to travel across Vermont, western New Hampshire, and the Plattsburgh area of New York as needed.
Company DescriptionGrizzly MEP is a growing mechanical, electrical, and plumbing (MEP) services organization supporting commercial and industrial projects across multiple markets. Through its family of operating companies, Grizzly MEP delivers HVAC, plumbing, piping, fabrication, and specialty trade services with a strong focus on safety, quality, and customer service. We are committed to building strong teams, delivering reliable solutions, and creating opportunities for our employees to grow and succeed.Company DescriptionGrizzly MEP is a growing mechanical, electrical, and plumbing (MEP) services organization supporting commercial and industrial projects across multiple markets. Through its family of operating companies, Grizzly MEP delivers HVAC, plumbing, piping, fabrication, and specialty trade services with a strong focus on safety, quality, and customer service. We are committed to building strong teams, delivering reliable solutions, and creating opportunities for our employees to grow and succeed.
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