Staples is business to business. You’re what binds us together.
Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We’re constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.
As a Key Account Executive supporting State, Local, and Education (SLED) clients, you will be at the forefront of driving growth and delivering exceptional value to our customers across the U.S. This position is a vital part of our world-class sales organization, connecting businesses with the products and solutions they need to thrive. We’re seeking passionate professionals ready to leverage cutting-edge tools, collaborate across functions, and build lasting customer relationships. By joining Staples, you’ll have the opportunity to grow your career in a supportive environment that is committed to your success and development.
What You’ll Be Doing:
- Revenue responsibility of $30-40M
- Utilize prescribed selling tools to prioritize activities and drive efficiency, as well as to document customer engagement and information (ex: Prioritized Insights and SFDC)
- Profitably grow book of business by hunting programming and all opportunities across the full account hierarchy.
- Partner with Outside Developers to drive sales through program compliance at all account sites
- Lead Key Account selling team (i.e. category experts, site development, CSM, sales engineers, etc.) to execute account growth plan
- Collaborate with Revenue Management Team on specific opportunities to make discretionary pricing decisions based on knowledge of the account and assessment of future spend potential, as well as pass BPIs based on contract language
- Exhibit high level of business acumen and sales methodologies to discover incremental opportunities and align with the customers’ vision and initiatives (ex: I&D, sustainability, HR), as well as understand competitive landscape
- Expertise of customer industry buying process and ability to support product selection and standardization of SA.com products assortments.
- Engage CSM to manage customer experience and complete customer maintenance requests.
- Establishes and maintains business management relationships with the senior executive team members within customer base.
- Experience in Education, State & Local Government beneficial but not a requirement
What You Bring to the Table:
- Strong drive and a desire to win
- Strong aversion to complacency
- Proven ability to view rejection as a learning opportunity and double down on next best actions
- Experience and proven track record of managing programs or business development
- Ability to interface at customer’s most senior levels
- Strong ability to develop and deliver presentations
- Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills
- Ability to set targets, design customer growth plans and work with product category sales team members
- Strong business, financial, operations and technology acumen
- Ability to analyze customer data, business and industry trends to create tailored solutions for customers based upon Staples value proposition
- Ability to function independently with minimal daily supervision
What’s Needed- Basic Qualifications:
- Experience and proven track record of managing programs or business development
- Solid knowledge of Office Supplies including facility and breakroom, technology products, business furniture, print and promotional products
- Ability to interface at customer’s most senior levels
- Strong ability to develop and deliver presentations face to face and virtually
- Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills
- Ability design strategic customer growth plans and work with product category sales team members
- Strong business, financial, operations and technology acumen
- Ability to analyze customer data, business and industry trends to create tailored solutions for customers based upon Staples value proposition
- Ability to function independently with minimal daily supervision
- Negotiating: Individual will oversee pricing negotiations for specific sales opportunities.
- Lead Team selling: Individual will be responsible for coordinating and executing account planning processes in conjunction with category experts and customer experience teams.
- Adaptable to change
What’s Needed - Preferred Qualifications:
- Bachelor’s degree or relevant experience
- Experience working with Gov’t and Education Coops
- Proficient in Microsoft Office and other basic software tools
- Worked cross-functionally in a large, complex company
- Prior account management and prospective experience with Fortune 1000 accounts
- Had responsibility for a sales budget and track record of exceeding quota
- Managed a complex deal shaping from start to finish
- Experience with business-to-business sales process
- Had responsibility to retain and grow accounts
We Offer:
- Inclusive culture with associate-led Business Resource Groups
- Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
- Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
- Base salary $62,000 - $86,000 plus commissions
Staples is an Equal Opportunity Employer who values the diversity of our people, products, and services.
The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
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