Requisition #: 16845
Our Mission: Powering Innovation That Drives Human Advancement When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys.
Innovate With Ansys, Power Your Career. Summary / Role Purpose Join the Ansys Customer Excellence team to partner with our customers to engineer what's ahead, solve their real-world engineering problems, deploy Ansys software in their design workflows, and grow Ansys' business. As a hands-on subject matter expert, you will use expert-level engineering knowledge to provide technical pre-sales support, perform professional services, and help translate customer requirements into exciting new product features. You will be working within multi-disciplinary teams to create pervasive simulation solutions, advance your industry knowledge, and grow the business impact.
Key Duties and Responsibilities Collaborate with the Ansys product development teams to translate customer requirements into exciting new product features; test new releases of Ansys products on industrial problems, develop deployment best practices.
Contribute to consulting services, conduct introductory and/or intermediate training classes.
Lead the deployment of software release to customer environments, ensuring reliability, scalability, and security.
Collaborate with the business units and development teams to help improve software quality.
Implement automation (CI/CD pipelines, etc) for efficient deployments.
Develop and maintain Infrastructure as code (IaC) to automate the provisioning, deployment and scaling of applications and environments.
Implement and manage monitoring and logging systems to detect and resolve issues promptly.
Advise on system scalability, security and performance considerations.
Assist in the development of technical roadmaps that align with strategic business goals.
Provide reviews of software architecture designs to ensure they meet best practices and align with customer requirements.
Serve as a technical expert during client interactions, providing both pre and post sales support.
Troubleshoot complex issues in customer environments, ensuring high levels of customer satisfaction.
Work closely with product managers, developers, and other stakeholders to translate business requirements into robust tech solutions.
Minimum Education/Certification Requirements and Experience Required education and degree type: BS, MS in an engineering discipline, computer science or related field, or equivalent experience.
Required minimum years of professional experience in an engineering software environment: BS+3, MS+1, or PhD+0
Logical problem-solving, strong interpersonal and communication skills, fluent in writing and speaking English.
Strong organizational and time management skills, possessing a sense of urgency.
Projects a professional image and demonstrates business acumen, driven to succeed.
Experience with development tools such as Microsoft Visual Studio, Git and MS Azure DevOps or others (Jira, etc.).
Demonstrated skills in writing and presenting in fluent English.
Logical problem-solving approach and the ability to clearly communicate the situation and proposed solution to the customer.
Strong experience with DevOps and methodologies (e.g Ci/CD, Containerization, Configuration Management systems, etc)
Two (2) years of experience with Cloud Platforms (MS Azure, AWS, Google Cloud) and understanding of cloud architecture.
Two (2) years of experience with Linux-based computer systems.
Two (2) years of experience with Windows-based computer systems.
Experience in the deployment and operations of web services and databases using TCP/IP, DNS, Ethernet, Virtualization, Security and Network Administration, Firewalls, Authentication, Web and Database Services and Storage Platforms.
Excellent communication and leadership skills, capable of leading teams and interfacing with clients effectively.
Ability to travel domestically up to 25% of the time.
Preferred Qualifications and Skills Preferred education and years of professional experience in an engineering software environment: BS+5, MS+2, or PhD+0
Integration, deployment, and administration of HPC systems using Cluster Job Management Systems such as Grid Engine, LSF or PBS
Ability to interact effectively with senior business managers and C-level executives.
Ability to travel domestically up to 50% of time.
Good understanding of software architecture patterns and principles
Good understanding of Web architecture and Web API such as RESTful or gRPC.
Experience with Software Development Lifecycle and DevOps practices.
Experience using testing frameworks that can perform unit and integration tests.
Knowledge of Agile methods - from being in an agile team to leading an agile transition in your company.
Must have passion and drive for personal technical excellence and high performance.
Must have customer service aptitude and maintain customer focus.
Experience with scripting languages (Python, NodeJS, Bash).
Experience with pipeline automation.
Experience with containerization.
Experience with configuration management tools like Ansible, Chef, Puppet, etc.
Certifications in cloud technologies (AWS Certified Solutions Architect, Google Cloud Certified, etc.)
At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential. We are ONE Ansys. We operate on three key components: our commitments to stakeholders, our values that guide how we work together, and our actions to deliver results.
As ONE Ansys, we are powering innovation that drives human advancement Our Commitments:
- Amaze with innovative products and solutions
- Make our customers incredibly successful
- Act with integrity
- Ensure employees thrive and shareholders prosper
Our Values:
- Adaptability: Be open, welcome what's next
- Courage: Be courageous, move forward passionately
- Generosity: Be generous, share, listen, serve
- Authenticity: Be you, make us stronger
Our Actions:
- We commit to audacious goals
- We work seamlessly as a team
- We demonstrate mastery
- We deliver outstanding results
VALUES IN ACTION Ansys is committed to powering the people who power human advancement. We believe in creating and nurturing a workplace that supports and welcomes people of all backgrounds; encouraging them to bring their talents and experience to a workplace where they are valued and can thrive.
Our culture is grounded in our four core values of adaptability, courage, generosity, and authenticity. Through our behaviors and actions, these values foster higher team performance and greater innovation for our customers.
We're proud to offer programs, available to all employees, to further impact innovation and business outcomes, such as employee networks and learning communities that inform solutions for our globally minded customer base.
WELCOME WHAT'S NEXT IN YOUR CAREER AT ANSYS At Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively, we strive to change the world with innovative technology and transformational solutions. With a prestigious reputation in working with well-known, world-class companies, standards at Ansys are high - met by those willing to rise to the occasion and meet those challenges head on. Our team is passionate about pushing the limits of world-class simulation technology, empowering our customers to turn their design concepts into successful, innovative products faster and at a lower cost. Ready to feel inspired? Check out some of our recent customer stories, here and here .
At Ansys, it's about the learning, the discovery, and the collaboration. It's about the "what's next" as much as the "mission accomplished." And it's about the melding of disciplined intellect with strategic direction and results that have, can, and do impact real people in real ways. All this is forged within a working environment built on respect, autonomy, and ethics.
CREATING A PLACE WE'RE PROUD TO BE Ansys is an S&P 500 company and a member of the NASDAQ-100. We are proud to have been recognized for the following more recent awards, although our list goes on: Newsweek's Most Loved Workplace globally and in the U.S., Gold Stevie Award Winner, America's Most Responsible Companies, Fast Company World Changing Ideas, Great Place to Work Certified (China, Greece, France, India, Japan, Korea, Spain, Sweden, Taiwan, and U.K.).
For more information, please visit us at
Ansys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status . click apply for full job details
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