Job Title: Field Service Engineer II - Onsite

Reports to: Site Coordinator

Classification: Non-Exempt

Summary:

This position entails the installation, service, troubleshooting and repair of complex electronic and electromechanical equipment, site service, field process applications, and qualifications. In addition, the position is accountable for being able to operate as an independent "product expert" on select EVG product lines. Capable of assisting in the implementation of detailed, complex customer installation plans for reliability, process qualification, and sign-off. Training customer personnel on advanced equipment operation, maintenance procedures and process related operations. Provides onsite technical support for development and implementation of equipment and process applications. Trains other Field Service Engineers on specific product lines.

Essential Duties and Responsibilities:

To perform this job successfully, the individual must be able to perform each of the primary duties satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

Provides professional and courteous service to customers with a primary goal of complete customer satisfaction. Assists customers and other personnel in identifying and repairing equipment related process problems.Performs onsite preventative maintenance, clean equipment as required and verify the operational quality of equipment.Performs start-up, warranty, paid service, and service contract activities. Performs hardware set-up on specified systems within established time frames. Keeps Management informed of down situations. Documents, logs, and reports activities as required.Troubleshoots and corrects process variations on systems. Diagnoses sources of hardware or process problems on equipment, facilities, or wafers.Participates in local customer meetings and communicates orally with customers in face-to-face, one-on-one settings, group settings and communicates professionally by email and telephone, as needed. Prepares and submits all required paperwork on a timely, routine basis.Maintains all assigned equipment logs and records promptly and thoroughly.Records activities clearly in written pass down and communicates clearly face to face when handing work off to oncoming shift.Complies with all OSHA and Customer Safety requirements. Stays current all prescribed and recurrent training courses for EVG and Customer to maintain uninterrupted access to customer site.Works overtime and/or travel on short notice, including unscheduled callouts from home and other shifts, as needed.Must be able to travel domestically and internationally overnight, as needed, up to 20% of the time. Must possess a valid passport.This position requires the use of EVG hired vehicles on EVG business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have acceptable driving privileges. Trains other Field Service Engineers on specific product lines and company software (timecards, expense reporting, drawings, parts)Assists and completes onsite equipment installations or complex retrofits on equipment and obtains Final Acceptance by the customer.Ability to utilize training skills to troubleshoot tools to resolve issues and minimize downtime. Keeps equipment running properly and efficiently to enhance customer satisfaction.Other duties, as assigned.

Additional Duties and Responsibilities:

Initiates purchase orders for parts and service.Maintains and performs repairs on company demo cleanroom equipment.Keeps informed and trained on company's most current systems, methods, and procedures, including site safety.Demonstrates excellent customer service skills (foreign and domestic).Exhibits good housekeeping practices in all work areas.

Qualifications / Education / Skills and Experience:

This position requires an associate degree or bachelor's degree in a related engineering field plus two (2) years of experience or up to four (4) years of experience installing/repairing semiconductor/electronic production equipment.Advanced electromechanical troubleshooting skills.Knowledge of quality improvement process methods and terminology.Ability to identify and solve advanced process-related system problems.Ability to communicate and demonstrate professional conduct with all levels of customers, management, and coworkers. Must have advanced PC skills (Windows, MSOffice suite).Kepner-Tregoe Problem Solving and Decision Making training, preferred.

Physical Demands:

While performing duties of this job, individual is regularly required to stand, sit, reach with hand and arms, stoop, kneel, crouch, crawl and lift/move up to 50 pounds. Visual acuity required. Individual is required to use hands to finger, handle or feel objects, tools, or controls frequently and be able to reach with hand and arms above shoulder level occasionally.Ability to wear proper cleanroom attire and work inside the fab/cleanroom up to 75% of the time.

This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

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Definition Under the direct supervision of the Area Child Development Specialist, the Site Supervisor Support is responsible for providing leadership oversight and ensuring the overall quality, compliance, and supervision of an assigned site. This role supports the care, education, and development of children from infancy through kindergarten while ensuring full compliance with the California Department of Education Early Learning and Care Division, Title 5 Funding Terms and Conditions, and Title 22 Community Care Licensing regulations. The Site Supervisor Support provides ongoing monitoring and guidance to site staff, including Teachers, Teaching Assistants, and Volunteers/Interns, and serves as a member of the enrollment team. In the absence of the Early Childhood Education Director, this role will act as the primary site contact for the Community Care Licensing Analyst and conduct on-site inspections as needed. 1. Program Leadership & Compliance • Oversee daily site operations to ensure compliance with Title 22 and Title 5 regulations. • Maintain a safe, nurturing, and developmentally appropriate learning environment. • Ensure all licensing requirements are met, including staff-to-child ratios, facility safety, and emergency preparedness. • Implement curriculum and instructional practices aligned with early childhood education standards and program goals. 2. Staff Supervision & Development • Supervise Teachers, Teaching Assistants, and Volunteers/Interns to ensure adherence to policies, procedures, and best practices. • Conduct staff evaluations every six months based on the following performance indicators: Desired Results Developmental Profile (DRDP), Parent Satisfaction Survey, Student Kindergarten Readiness Metrics, Attendance and reliability (including documentation of callouts impacting classroom operations), Classroom management and student engagement • Provide coaching, training, and professional development opportunities to support staff growth and performance. 3. Student & Family Engagement • Foster positive and collaborative relationships with children, families, and the surrounding community. • Ensure individualized learning plans are developed using assessments and ongoing observations. • Address behavioral concerns using positive guidance strategies. • Conduct parent conferences to discuss student progress, goals, and program updates. 4. Administrative & Operational Responsibilities • Maintain accurate and timely records related to attendance, student progress, and regulatory compliance. • Oversee budgeting and allocation of classroom materials and instructional supplies. • Ensure consistent and effective communication among staff, families, and leadership. • Monitor and enforce health and safety protocols, including daily child wellness checks. 5. Performance Evaluation & Accountability • Conduct biannual staff performance reviews using established program metrics. • Ensure ongoing compliance with Title 5 funding requirements, including reporting and program effectiveness measures. • Address staff attendance concerns, documenting excessive callouts that impact classroom coverage or closures. • Implement continuous improvement strategies to enhance program quality and outcomes. Qualifications • Bachelor of Arts or Science degree in Early Childhood Studies or a related field. • Completion of an approved Infant/Toddler Training Program and a minimum of 6 units of Infant/Toddler Early Childhood coursework. • Valid Site Supervisor Permit (or eligibility to obtain one). • Minimum of 5 years of experience as a Preschool Teacher and at least 2 years of supervisory experience. • Strong computer literacy with proficiency in oral and written English; bilingual proficiency preferred. • Must meet all physical clearance requirements, including a health examination and TB screening, and successfully pass a background clearance prior to employment.

Compensation details: 0 Yearly Salary

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Thunderbolt Solutions is seeking to hire an C4ISR Electronics Engineer

Thunderbolt Solutions is a small, flexible company where are our motto 'find a way or make one' and it permeates every facet of our business. When faced with a technical challenge, we aim to exceed expectations by developing and fielding innovative solutions for defense and commercial markets in a manner unencumbered by bureaucracy. Thunderbolt Solutions operates in an environment that fosters transparency, innovation, collaboration, inclusion and a learning mindset focused on solutions that enhance employee engagement.

Job Description: The NSC Senior Electronics Engineer - C4ISR is responsible for the design, integration, testing, and lifecycle support of advanced Command, Control, Communications, Computers, Intelligence, Surveillance, and Reconnaissance (C4ISR) systems. This role supports mission-critical programs by developing and sustaining complex electronic and communications architectures in maritime or defense environments.

Responsibilities:

• Provide subject matter expertise on a variety of C4ISR systems for the USCG NSC Acquisition Program at USCG Headquarters in Washington, DC.

• Provide testing support of C4ISR systems.

• Evaluate implications of planned engineering changes in support of major shipbuilding acquisition and repair.

• Support may include cost analysis, procurement support, and the review and editing of existing work products and analyses.

• Editing of existing work products and analyses includes providing recommendations and technical subject matter expertise to the Program management integrated product teams and Program leads.

• Provide support in shipboard design and software and systems integration for all shipboard C4ISR and weapons systems and the following certification programs: TEMPEST, Information Assurance, combat and weapons systems safety.

• Provide support to troubleshoot system failures or integration issues and planning/management of certifications and provide resolutions to rectify those troubles/failures/issues.

• Coordinate and monitor the shipboard C4ISR effort and advise the various engineering support agencies and contractors participating in system development, such as SPAWAR, SPAWAR System Support Centers, and the USCG Program's C4ISR Domain, COMDT (CG-933), COMDT (CG-6) and COMDT (CG-2) with regard to topology development, general arrangement changes, hardware specifications development, configuration management, assessment/certification/accreditation and C4ISR integration.

• Other related duties as assigned.

Position Requirements: Shall have a related BS; strong preference given to candidates with a related masters degree. Directly related professional experience may be considered in lieu of degrees. Shall have at least ten years demonstrated experience with shipboard C4ISR systems to include design and integration of navigation and combat weapon systems. Direct experience shall include extensive knowledge of Navy SPAWAR GFE systems and their technical interface with installed shipboard systems. Shall have shall have at least one year demonstrated experience with shipbuilding acquisitions. Demonstrated excellent written and verbal communication skills Current US DOD Secret Secret Clearance Must be a US Citizen

Thunderbolt Solutions offers competitive pay, paid time off (PTO) and benefits (health & 401(k).

Pay Transparency Disclosure (D.C. Applicants):
In accordance with Washington, D.C. law, the good faith salary range for this position is $140,000 - $155,000 per year. Placement within the range is based on qualifications, relevant experience, and internal equity considerations.

Benefits Information:
Employees in this role are eligible to participate in company-sponsored health benefits and other benefit programs.

Check us out at

Thunderbolt Software LLC is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, pregnancy, sexual orientation, gender identify, national origin, age, protected veteran status or disability status.

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