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The Opportunity The Operations Project Management Office (OPMO) is seeking an experienced project manager with New Business & Underwriting experience and a proven history of delivering on projects of mid to moderate complexity . In this role, you will be accountable for the planning, day-to-day execution, management, implementation and reporting of critical Protection New Business & Underwriting projects while using the defined project management (PM) processes and standards. As an OPMO Project Manager, you will execute by following a standardized process for project initiation, planning, execution, and close. Project managers will partner and support project sponsors and portfolio leads in developing required detailed project artifacts tailored to project complexity. You will be required to influence without authority and partner across the organization between business, technology, supplier and other corporate functions. The Team The OPMO oversees the execution of initiatives across Operations (Protection NB & UW, Policy Holder Services / Annuity NB, Strategy & Transformation, Shared Services & Enablement and Expense, Analytics & Governance). Our team partners closely with Distribution, Product and Legal/Compliance to deliver value through project implementation. We leverage standards put in place by the Corporate Function PMO (CFPMO) to drive consistency across our portfolio. The team is focused on driving and aligning critical programs and projects across our Operations organization, creating more visibility into this work, while enabling better prioritization, collaboration, and execution. We strive for continuous improvement and beset in class service to our clients. We are a diverse team of project managers, who enjoy solving complex business problems with proven track records of excellence in project management and the ability to quickly structure and manage work in a dynamic, complex environment. The Impact As an Operations Project Manager, you will: Partner with Project Sponsors and Functional Managers to compile Discovery artifacts such as a Scope documents, Cost Benefit Analysis (CBA), Project Charter, high level Resource Plan, and high-level Milestone Plan to be reviewed to receive Discovery Funding Develop and maintain required Detailed Planning artifacts and manage plan execution Determine project scope and manage scope execution across multiple large projects or medium to large programs where scope is subject to change, contains high complexity and high degree of risk, large number of resources, and complex organizational change issues that support complex enterprise or strategic corporate goals Anticipate and address delivery challenges, and request budget changes if needed following associated Change Request Process Develop high-level milestones during Discovery and develop detailed project schedules during Detailed Planning Works with a high degree of autonomy to apply industry leading project and program management knowledge to refine the resource plan, develop a RACI Matrix, conduct a Key-Person Risk Assessment, and Third-Party Support Needs Assessment as needed Ensure early identification, resolution, and escalation of project risks through maintenance of Risk and Issue Log and project Pre-Mortem activity Drives continuous improvement and efficiencies beyond own scope of responsibility Accountable for meeting all business requirements from development through implementation Confirm achievement of objectives, verify and document project results to formalize acceptance of business & readiness deliverables by the sponsor Facilitate lessons learned for business team and retain information in a central location for future use Minimum Qualifications Bachelor's degree or equivalent experience and expertise 5+ years of project management experience Preferred Qualifications 6+ years of project management experience, 3+ within a PMO 5+ years of experience leading projects impacting the insurance industry Project Management Professional (PMP) certification or equivalent preferred Agile/Waterfall project management experience preferred Proven success in delivering complex long-term projects on time, within budget, and to scope Strong understanding of project management methodologies Excellent communication (written and verbal) and interpersonal skills Proficiency in project management software including but not limited to MS Project, MS Planner, and Jira What to Expect as Part of MassMutual and the Team Regular meetings with the OPMOFocused one-on-one meetings with your managerAccess to mentorship opportunitiesNetworking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource GroupsAccess to learning content on Degreed and other informational platformsYour ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefitsMassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.The Opportunity As a dedicated , Fraud Prevention and Detection Specialist-Intermediate-Credit Card you will within defined guidelines and framework, apply basic analytical skills on high risk financial and non-financial transactions to detect and prevent fraudulent activities for a wide range of enterprise financial products and services. Reviews and responds to suspected fraudulent service requests, queues, and transaction records to identify potentially fraudulent transactions or accounts. Identifies problems and issues by performing relevant research using the appropriate tools and by following established procedures. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Phoenix, AZ or Tampa Crosstown, FL . Relocation assistance is not available for this position. Work Schedule: Monday-Sunday 7:00 am-7:00 pm CST (With 2 consecutive days off including one weekend day), 2 mandatory holidays per year What you'll do: Demonstrates a variety of fraud management tools and systems and applies proficient knowledge to identify and investigate suspicious financial and non-financial activity on a wide range of products and services. Effectively initiates contact with members to review suspicious activity; and if vital, take appropriate actions to mitigate the risk and protect the member's assets. Possesses multi product, system, and/or process knowledge and effectively uses it to prevent, detect and mitigate fraudulent activity across multiple products and services. Effectively applies appropriate tools and procedures to report confirmed fraud and associated trends. Applies foundational knowledge of the business, its products, and processes and provides improvement opportunities and recommended solutions to improve the effectiveness or efficiency of fraud prevention and detection. Ensures risks associated with business activities are effectively identified , measured, monitored , and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required . 1 year of fraud prevention/detection experience in a financial services environment. Experience working with Fraud Case Management Tools/Systems. Working knowledge of bank operations, fraudulent review, and regulations that relate to funds availability, check kiting and check fraud. General knowledge of REG CC, REG E, or REG Z Certificates and Designations Association of Certified Fraud Examiners (ACFE) preferred fraudulent activities for a wide range of enterprise financial products and services. Strong attention to detail and high concern for data privacy and accuracy. Customer service orientation with developed analytical and problem-solving skills. Developing knowledge of Microsoft Office products. Knowledge of federal laws, rules, and regulations to include Reg CC, Reg E What sets you apart: 2 years' experience Credit Card fraud investigations and identifying fraud type . 2 years' experience with Reg CC and Reg E . 2 years customer service experience in a Financial Institution . Experience with the following types of fraud; ID Theft, First Party Fraud and Account Takeover, Credit Card Fraud . Experience with Safire . US military experience through military service or a military spouse/domestic partner . Compensation range: The salary range for this position is: $ 43,680 - $ 53,450 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Overview:
Finance Business Services Coordinator - Maspeth, NYThe Finance Business Services Coordinator is responsible for invoicing, financial reporting and analysis, record keeping and transaction management. Shift and Schedule: Monday - Friday 7:00AM - 3:30PM Flexibility to work overtime and weekends as needed is required Responsibilities:Using bookkeeping databases, spreadsheets and softwarePosting financial transactions using appropriate computer softwareReceiving and recording vouchers, cash and checksInvoice managementEntering debits and credits into software applications and databases accuratelyProducing a variety of financial reports including income statements and balance sheetsMonitoring financial transactions, ensuring accuracyMaintaining accurate and up-to-date financial records and documentationReconciling and reporting any discrepancies found in the recordCoordinating with other departments to manage financial processes, accounts payable, and accounts receivable
Total Rewards:
Pay Range: $25 - $35 / hourly Actual placement within the compensation range may vary depending on experience, skills, and other factors Benefits, subject to election and eligibility: Medical, Dental and Vision, Paid Time Off, 401(k) program with employer match, Child & Elder Care, Adoption Benefits, Paid Parental Leave, Fertility Benefits, Employee Resource Groups, Breastmilk Shipping Services, Dependent Scholarship Program, Education Assistance, Employee Assistance Program, Personalized Wellness Platform and more!
Requirements:
High school diploma or general equivalency diploma (GED) preferred SAP experienceStrong communication skillsAbility to handle multiple tasks and prioritize workload while keeping high attention to detailsAbility to work independently, but within a team environmentAbility to successfully research and resolve internal and external customer issues in an accurate, thorough and timely matterKnowledge of Microsoft Excel, Word and Outlook is required
Company Overview:
Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partners brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the single-serve coffee brewing system in North America at KDP, and we have fun doing it!
Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us?
We strive to be an employer of choice, providing a culture and opportunities that empower our team of 29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.
Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.
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