POSITION : Customer Service Manager Shift : Varies BASIC FUNCTION: Reporting directly to the Store Director (SD) is responsible for Customer Service and front-end store operations and assigned personnel. Provides day-to-day coordination/direction over Front End Associates, Grocery Clerks and Customer Service Clerks. Assists in direct performance of duties and responsibilities of Front End Personnel on a day-to-day basis. Most of the time is spent doing hands on administrative, basic monetary transactions/reconciliation and direct customer service function at our front-end customer service desk. ESSENTIAL FUNCTIONS: Promote and maintain a flexible, cooperative, positive, team oriented, customer-focused attitude within internal store personnel and between all store locations. Leads by example. Keeps Store Director aware of concerns, issues, etc. warranting their attention, knowledge of, action and/or resolution in a timely manner. Provides direction, motivation, coordination, support, training/cross training, development, and follow-up of assigned personnel. Promote and maintain positive customer service and relations. Able to work varied shifts and meet attendance, productivity and quality requirements. Responsible for timely performance/development evaluation for assigned personnel. Promotes and maintains compliance to store and front-end policies, procedures and processes. Monitors department personnel to ensure efficient/effective operations. Provides direction and mentoring to Assistant Customer Service Managers as required. Maintain department records, files, accounts and databases in areas of responsibility as required. Ensures security and confidentiality of assigned company records, financial records, databases, files, etc. Works in unison with all management team to achieve store objectives. Write weekly work schedules to ensure all assigned shifts are properly staffed. Provide coordination, delegation and follow up of department personnel to ensure maximum performance. Audits performance and takes appropriate/timely corrective action as required. Maintain effective housekeeping for a safe, clean environment of the front end of the store on a regular basis. Assigns stocking or other duties to front-end personnel during idle periods. Monitors protection of assigned company assets to ensure they are secured or locked when unattended or not in use. Steps in where needed on the front end (bagging, running registers, etc.) Stay involved and connected to community events. Organize and oversee the brat shack to ensure it runs smoothly. Able to meet and maintain expected performance level for the essential job functions required in this position. CORE POSITION REQUIREMENTS - All Positions Possess and maintain positive communication and customer relation's Embrace and live our Company Mission Statement. Display and maintain our SOUP commitment- "Sense Of Urgency Please." Be a team player and be flexible, versatile, supportive, positive, do one's fair share and not display it's a "not my job mentality". Meet and maintain position availability, attendance and punctuality expectations. Able to work efficiently/effectively in a fast paced multi-changing work environment and embrace change. Remember image is vital -therefore, good hygiene, wearing appropriate company apparel, name tag, hair nets where designated, and a smile is required. Remember, "Beat the Greet". Meet position productivity, accuracy, and quality, dependability and physical requirements (listed below). Abide by company and department policies, practices and procedures. Understand that one's work schedule continues to be based upon store needs, the season, and includes working holidays, weekends, and varied work schedules and/or shifts, as warranted. Embrace, display and promote the principles of "Servant Leadership". As a member of our Management Team, able to abide by our Management Code of Ethics. Position Skills/Requirements: Sound working knowledge of front-end Operations, practices and procedures within a retail grocery environment desired. Able to effectively and efficiently provide direction, coordination, day-to-day follow-up, training and development and performance evaluation of department personnel. Able to perform math skills necessary to deal with basic accounting related responsibilities of department. This includes counting money, balancing accounts, setting up and closing registers, do deposits, refunds, over-rings, overrides and doing department books. Excellent administrative teams building, mentoring, organization, coordination, and attention to detail and follow through skills. Able to do basic computer entries required in this position Able to perform essential job functions to expected level of performance. Be self-directed and results oriented. {"@context":"http://schema.org","@type":"JobPosting","baseSalary":null,"datePosted":"2026-02-19","validThrough":"2027-02-19","description":" POSITION : Customer Service Manager Shift : Varies BASIC FUNCTION: Reporting directly to the Store Director (SD) is responsible for Customer Service and front-end store operations and assigned personnel. Provides day-to-day coordination/direction over Front End Associates, Grocery Clerks and Customer Service Clerks. Assists in direct performance of duties and responsibilities of Front End Personnel on a day-to-day basis. Most of the time is spent doing hands on administrative, basic monetary transactions/reconciliation and direct customer service function at our front-end customer service desk. ESSENTIAL FUNCTIONS: Promote and maintain a flexible, cooperative, positive, team oriented, customer-focused attitude within internal store personnel and between all store locations. Leads by example. Keeps Store Director aware of concerns, issues, etc. warranting their attention, knowledge of, action and/or resolution in a timely manner. Provides direction, motivation, coordination, support, training/cross training, development, and follow-up of assigned personnel. Promote and maintain positive customer service and relations. Able to work varied shifts and meet attendance, productivity and quality requirements. Responsible for timely performance/development evaluation for assigned personnel. Promotes and maintains compliance to store and front-end policies, procedures and processes. Monitors department personnel to ensure efficient/effective operations. Provides direction and mentoring to Assistant Customer Service Managers as required. Maintain department records, files, accounts and databases in areas of responsibility as required. Ensures security and confidentiality of assigned company records, financial records, databases, files, etc. Works in unison with all management team to achieve store objectives. Write weekly work schedules to ensure all assigned shifts are properly staffed. Provide coordination, delegation and follow up of department personnel to ensure maximum performance. Audits performance and takes appropriate/timely corrective action as required. Maintain effective housekeeping for a safe, clean environment of the front end of the store on a regular basis. Assigns stocking or other duties to front-end personnel during idle periods. Monitors protection of assigned company assets to ensure they are secured or locked when unattended or not in use. Steps in where needed on the front end (bagging, running registers, etc.) Stay involved and connected to community events. Organize and oversee the brat shack to ensure it runs smoothly. Able to meet and maintain expected performance level for the essential job functions required in this position. CORE POSITION REQUIREMENTS – All Positions Possess and maintain positive communication and customer relation’s Embrace and live our Company Mission Statement. Display and maintain our SOUP commitment- “Sense Of Urgency Please.” Be a team player and be flexible, versatile, supportive, positive, do one’s fair share and not display it’s a “not my job mentality”. Meet and maintain position availability, attendance and punctuality expectations. Able to work efficiently/effectively in a fast paced multi-changing work environment and embrace change. Remember image is vital –therefore, good hygiene, wearing appropriate company apparel, name tag, hair nets where designated, and a smile is required. Remember, “Beat the Greet”. Meet position productivity, accuracy, and quality, dependability and physical requirements (listed below). Abide by company and department policies, practices and procedures. Understand that one’s work schedule continues to be based upon store needs, the season, and includes working holidays, weekends, and varied work schedules and/or shifts, as warranted. Embrace, display and promote the principles of “Servant Leadership”. As a member of our Management Team, able to abide by our Management Code of Ethics. Position Skills/Requirements: Sound working knowledge of front-end Operations, practices and procedures within a retail grocery environment desired. Able to effectively and efficiently provide direction, coordination, day-to-day follow-up, training and development and performance evaluation of department personnel. Able to perform math skills necessary to deal with basic accounting related responsibilities of department. This includes counting money, balancing accounts, setting up and closing registers, do deposits, refunds, over-rings, overrides and doing department books. Excellent administrative teams building, mentoring, organization, coordination, and attention to detail and follow through skills. Able to do basic computer entries required in this position Able to perform essential job functions to expected level of performance. Be self-directed and results oriented. ","employmentType":"FULL_TIME","hiringOrganization":{"@type":"Organization","name":"Staffing Support Specialists"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","streetAddress":"810 E Green Bay Ave ","addressLocality":"Saukville","addressRegion":"WI","postalCode":"53080","addressCountry":null}},"title":"1st Shift - Customer Service Manager","url":"https://staffing-support.com/jobs?cjobid= Read Less

SUMMARY/JOB PURPOSE: The Clinical Trials Manager (CTM), Clinical Operations, coordinates the activities associated with the evaluation, initiation, and management of oncology clinical trials. This position is responsible for overseeing the execution of clinical trials, collaborating with cross-functional teams, performing oversight activities of Contract Research Organizations (CROs), and providing operational support to the Study Delivery Lead (SDL). ESSENTIAL DUTIES AND RESPONSIBILITIES: * Manages clinical trials, including those conducted through Contract Research Organizations (CROs) * May participate in developing and recommending operational strategies for clinical trials in collaboration with cross-functional teams * Responsible for at least one geographical region and manages/oversees one to three external vendors within a specific scope (e.g., Lab) * Engages with CROs, vendors and sites for ongoing trial execution, including relationship management and quality / performance oversight * Provides CRO oversight on activities related to site start-up and maintenance, including reviewing trip reports, protocol deviations, data review, etc. * Attends and contributes to internal Study Delivery Team (SDT) meetings, including contribution to agenda preparation * Coordinates the preparation, conduct, and presentations at Investigator Meetings * Assists Study Delivery Team (SDT) and CRO in feasibility assessments and site selection * Assists with study protocol development, reviewing of informed consent forms, case report forms, monitoring plans, and other study materials * Maintains regular contact with relevant departments (e.g., Regulatory Affairs, Drug Safety, Clinical Supplies, Data Management, etc.) * Provides oversight to CRO to ensure site adherence to protocol and Good Clinical Practice (GCP) guidelines * Proactively identifies and communicates study issues, provides risk mitigation strategies, and escalates issues as needed * Provides support for adherence/compliance to study plans (e.g., Verification of Performance (VOP) * Ensures oversight of regulatory and essential documents * Supports and oversees the development of study plans and documents (e.g., VOP, Data Review Plan, Safety Management Plan, Pharmacy Manual, IRT specifications, User Manuals) * Coordinates the design, format, and content of study guides and subject instructions * May participate in strategic governance discussions as required (e.g., SAB, BOD, DT, TAT, DSC, DOC) * May support / be responsible for site and vendor invoice reviews * Reviews and provides oversight of study trackers and metrics * Provides oversight to development and review of study documents (i.e. Protocol, ICF, CRFs, IRT specifications, Inv product labels, etc) * May be responsible for department strategic initiatives or process improvements * May serve as a mentor and provide training to Sr. Clinical Trial Specialists (CTS) SUPERVISORY RESPONSIBILITIES: * None EDUCATION/EXPERIENCE/KNOWLEDGE or, * MS/MA/MSN in biological sciences or related field and a minimum of 5 years of related experience; or, * PhD/PharmD in biological sciences or related field and zero or more years of related experience; or, * Equivalent combination of education and experience. Experience/The Ideal for Successful Entry into Job: * Typically requires a minimum of 7 years of related experience in life sciences, including 5 years in experience in clinical research Knowledge/Skills: * Experience in either starting a study up, maintenance phase, or study close-out * Experience with development of prospective site-selection criteria * Protocol development experience * Maintain a working knowledge of and ensure compliance with applicable ICH-GCP Guidelines, local regulatory requirements, SOPs, and study-specific procedures * Familiar with advanced concepts of clinical research * Ability to deal with time demands, incomplete information or unexpected events * Experience in interactions with outside vendors, e.g., CROs and contract labs * Experience with reviewing adequacy of site-proposed ICs for compliance with relevant regulations * Demonstrated ability to write and present clearly using on scientific and clinical issues terminology * Strong organizational and planning skills * Strong interpersonal skills and communication skills (both written and oral) * Ability to work effectively in a team/matrix environment * Ability to understand technical, scientific, and medical information * Demonstrated success in problem-solving JOB COMPLEXITY: * Ability to anticipate and resolve problems * Ability to write and present clearly, especially on scientific and clinical issues * Ability to work effectively in a team/matrix environment * Demonstrated professional collaboration skills * Understands departmental processes and implements solutions to address any task-related challenges * Identifies and escalates issues that may have a broader impact DESIRED BEHAVIORS: * Ability to study, analyze and understand new situations and business problems and identify appropriate solutions * Operationally excellent and drives others towards excellence * Resilient in the context of a rapidly changing environment * Works independently to meet objectives and completes tasks within established timelines. * Organized with a systematic approach to prioritization EXHIBITS EXELIXIS LEADERSHIP COMMITMENTS: * We drive for results, so patients can survive and thrive. * We are resilient in the face of adversity, and tireless in advancing our science. * We celebrate our long history of prolific drug discovery and rigorous drug development. * We unite to launch innovative medicines for difficult-to-treat cancers. * We exist to give people hope - one drug, one patient at a time. * We are Exelixis. LIVES THE EXELIXIS CORE VALUES DAILY: * Be Exceptional (Take the right action and lead others to do the right thing at the right time in the right way), * Exceed Together (Apply rigor, resourcefulness, and respect to maximize opportunities and deliver impactful results) * Excel for Patients (Innovate to design solutions and remove barriers to show how much we care) WORKING CONDITIONS: * Travel may be required up to 20% in support of clinical study activities #LI-JD1 If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Our compensation reflects the cost of labor across severalU.S. geographic markets, and we pay differently based on those defined markets. The base pay range for this positionis $136,000 - $192,500 annually. The base pay range may take into account the candidate's geographic region, which will adjust the pay depending on the specific work location. The base pay offered will take into account the candidate's geographic region, job-related knowledge, skills, experience and internal equity, among other factors. In addition to the base salary, as part of our Total Rewards program, Exelixis offers comprehensive employee benefits package, including a 401k plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts. Employees are also eligible for a discretionary annual bonus program, or if field sales staff, a sales-based incentive plan. Exelixis also offers employees the opportunity to purchase company stock, and receive long-term incentives, 15 accrued vacation days in their first year, 17 paid holidays including a company-wide winter shutdown in December, and up to 10 sick days throughout the calendar year. DISCLAIMER The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Read Less

Description Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us - and helped us grow a team that now serves over 180,000 learners worldwide. Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you. Make an impact - from near or far At SNHU, you'll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming. We ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace that is free of distractions. Employees must reside in, and work from, one of the above approved states. The opportunity The Security Engineering Manager will report directly to the Director of Information Security Engineering. You will lead a team of security engineers responsible for designing, deploying, and operating security capabilities across the enterprise. This role partners with Security Architecture and other engineering teams to translate security strategy into scalable, executable solutions. You will oversee multiple security engineering disciplines-including platform, application, cloud and infrastructure, AI, and data security-while remaining hands-on. Your success requires technical depth, effective cross functional collaboration, and people leadership to build durable security capabilities at scale. You will work 100% remotely from any of our approved states. #LI-Remote What You'll Do: Recruit, develop, and retain a team of 8-10 security engineers across multiple disciplines, establishing clear career paths and technical growth opportunities. Foster a culture of engineering excellence, operational thoughtfulness, learning, and shared accountability. Set team goals and important results in consideration of the broader security strategy; track and communicate progress to leadership. Conduct regular 1:1s, performance reviews, and skills assessments to ensure team health and readiness. Define, build, and mature security engineering capabilities and partnerships spanning: Security Platform Engineering - deployment, integration, and lifecycle management of core security tooling (SIEM, EDR, WAF, IDS/IPS, firewalls, identity platforms). Application Security Engineering - partner with DevOps and application teams on secure SDLC, SAST/DAST tooling, developer security enablement, and vulnerability management integrations. AI Security Engineering - partner with the AI team to design, assess, and operationalize security controls across the full AI/ML lifecycle, covering threat modeling, adversarial testing, secure architecture, access governance, output safety, and model protection. Cloud provide technical guidance on tool selection, procurement, and configuration. Other duties and responsibilities as assigned. What We're Looking For: 7+ years of progressive experience in information security. 3+ years in a technical leadership or security engineering management role. Expertise leading and growing teams of security engineers or technical security practitioners. Experience engineering and operating primary security platforms including firewalls, SIEM, EDR, IDS/IPS, WAF, and identity/access management tools. Experience delivering multi-disciplinary security engineering programs in complex enterprise or cloud-native environments. Experience Identifying, assessing, and prioritizing security risks to the business; translate risk findings into relevant engineering requirements. Experience with NIST 800-171, OWASP, MITRE ATT experience mapping controls and benchmarking security posture. We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for. Compensation The annual pay range for this position is $113,908.00 - $182,287.00. Actual offer will be based on skills, qualifications, experience and internal equity, in addition to relevant business considerations. We expect this position to be hired in the following target hiring range $125,868.00 - $170,293.00. Exceptional benefits (because you're exceptional) You're the whole package. Your benefits should be, too. As a full-time employee at SNHU, you'll get: High-quality, low-deductible medical insurance Low to no-cost dental and vision plans 5 weeks of paid time off (plus almost a dozen paid holidays) Employer-funded retirement Free tuition program Parental leave Mental health and wellbeing resources Read Less

Description Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us - and helped us grow a team that now serves over 180,000 learners worldwide. Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you. Make an impact - from near or far At SNHU, you'll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming. We ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace that is free of distractions. Employees must reside in, and work from, one of the above approved states. The opportunity The Security Engineering Manager will report directly to the Director of Information Security Engineering. You will lead a team of security engineers responsible for designing, deploying, and operating security capabilities across the enterprise. This role partners with Security Architecture and other engineering teams to translate security strategy into scalable, executable solutions. You will oversee multiple security engineering disciplines-including platform, application, cloud and infrastructure, AI, and data security-while remaining hands-on. Your success requires technical depth, effective cross functional collaboration, and people leadership to build durable security capabilities at scale. You will work 100% remotely from any of our approved states. #LI-Remote What You'll Do: Recruit, develop, and retain a team of 8-10 security engineers across multiple disciplines, establishing clear career paths and technical growth opportunities. Foster a culture of engineering excellence, operational thoughtfulness, learning, and shared accountability. Set team goals and important results in consideration of the broader security strategy; track and communicate progress to leadership. Conduct regular 1:1s, performance reviews, and skills assessments to ensure team health and readiness. Define, build, and mature security engineering capabilities and partnerships spanning: Security Platform Engineering - deployment, integration, and lifecycle management of core security tooling (SIEM, EDR, WAF, IDS/IPS, firewalls, identity platforms). Application Security Engineering - partner with DevOps and application teams on secure SDLC, SAST/DAST tooling, developer security enablement, and vulnerability management integrations. AI Security Engineering - partner with the AI team to design, assess, and operationalize security controls across the full AI/ML lifecycle, covering threat modeling, adversarial testing, secure architecture, access governance, output safety, and model protection. Cloud provide technical guidance on tool selection, procurement, and configuration. Other duties and responsibilities as assigned. What We're Looking For: 7+ years of progressive experience in information security. 3+ years in a technical leadership or security engineering management role. Expertise leading and growing teams of security engineers or technical security practitioners. Experience engineering and operating primary security platforms including firewalls, SIEM, EDR, IDS/IPS, WAF, and identity/access management tools. Experience delivering multi-disciplinary security engineering programs in complex enterprise or cloud-native environments. Experience Identifying, assessing, and prioritizing security risks to the business; translate risk findings into relevant engineering requirements. Experience with NIST 800-171, OWASP, MITRE ATT experience mapping controls and benchmarking security posture. We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for. Compensation The annual pay range for this position is $113,908.00 - $182,287.00. Actual offer will be based on skills, qualifications, experience and internal equity, in addition to relevant business considerations. We expect this position to be hired in the following target hiring range $125,868.00 - $170,293.00. Exceptional benefits (because you're exceptional) You're the whole package. Your benefits should be, too. As a full-time employee at SNHU, you'll get: High-quality, low-deductible medical insurance Low to no-cost dental and vision plans 5 weeks of paid time off (plus almost a dozen paid holidays) Employer-funded retirement Free tuition program Parental leave Mental health and wellbeing resources Read Less

Description Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us - and helped us grow a team that now serves over 180,000 learners worldwide. Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you. Make an impact - from near or far At SNHU, you'll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming. We ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace that is free of distractions. Employees must reside in, and work from, one of the above approved states. The opportunity The Security Engineering Manager will report directly to the Director of Information Security Engineering. You will lead a team of security engineers responsible for designing, deploying, and operating security capabilities across the enterprise. This role partners with Security Architecture and other engineering teams to translate security strategy into scalable, executable solutions. You will oversee multiple security engineering disciplines-including platform, application, cloud and infrastructure, AI, and data security-while remaining hands-on. Your success requires technical depth, effective cross functional collaboration, and people leadership to build durable security capabilities at scale. You will work 100% remotely from any of our approved states. #LI-Remote What You'll Do: Recruit, develop, and retain a team of 8-10 security engineers across multiple disciplines, establishing clear career paths and technical growth opportunities. Foster a culture of engineering excellence, operational thoughtfulness, learning, and shared accountability. Set team goals and important results in consideration of the broader security strategy; track and communicate progress to leadership. Conduct regular 1:1s, performance reviews, and skills assessments to ensure team health and readiness. Define, build, and mature security engineering capabilities and partnerships spanning: Security Platform Engineering - deployment, integration, and lifecycle management of core security tooling (SIEM, EDR, WAF, IDS/IPS, firewalls, identity platforms). Application Security Engineering - partner with DevOps and application teams on secure SDLC, SAST/DAST tooling, developer security enablement, and vulnerability management integrations. AI Security Engineering - partner with the AI team to design, assess, and operationalize security controls across the full AI/ML lifecycle, covering threat modeling, adversarial testing, secure architecture, access governance, output safety, and model protection. Cloud provide technical guidance on tool selection, procurement, and configuration. Other duties and responsibilities as assigned. What We're Looking For: 7+ years of progressive experience in information security. 3+ years in a technical leadership or security engineering management role. Expertise leading and growing teams of security engineers or technical security practitioners. Experience engineering and operating primary security platforms including firewalls, SIEM, EDR, IDS/IPS, WAF, and identity/access management tools. Experience delivering multi-disciplinary security engineering programs in complex enterprise or cloud-native environments. Experience Identifying, assessing, and prioritizing security risks to the business; translate risk findings into relevant engineering requirements. Experience with NIST 800-171, OWASP, MITRE ATT experience mapping controls and benchmarking security posture. We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for. Compensation The annual pay range for this position is $113,908.00 - $182,287.00. Actual offer will be based on skills, qualifications, experience and internal equity, in addition to relevant business considerations. We expect this position to be hired in the following target hiring range $125,868.00 - $170,293.00. Exceptional benefits (because you're exceptional) You're the whole package. Your benefits should be, too. As a full-time employee at SNHU, you'll get: High-quality, low-deductible medical insurance Low to no-cost dental and vision plans 5 weeks of paid time off (plus almost a dozen paid holidays) Employer-funded retirement Free tuition program Parental leave Mental health and wellbeing resources Read Less

Description Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us - and helped us grow a team that now serves over 180,000 learners worldwide. Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you. Make an impact - from near or far At SNHU, you'll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming. We ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace that is free of distractions. Employees must reside in, and work from, one of the above approved states. The opportunity The Security Engineering Manager will report directly to the Director of Information Security Engineering. You will lead a team of security engineers responsible for designing, deploying, and operating security capabilities across the enterprise. This role partners with Security Architecture and other engineering teams to translate security strategy into scalable, executable solutions. You will oversee multiple security engineering disciplines-including platform, application, cloud and infrastructure, AI, and data security-while remaining hands-on. Your success requires technical depth, effective cross functional collaboration, and people leadership to build durable security capabilities at scale. You will work 100% remotely from any of our approved states. #LI-Remote What You'll Do: Recruit, develop, and retain a team of 8-10 security engineers across multiple disciplines, establishing clear career paths and technical growth opportunities. Foster a culture of engineering excellence, operational thoughtfulness, learning, and shared accountability. Set team goals and important results in consideration of the broader security strategy; track and communicate progress to leadership. Conduct regular 1:1s, performance reviews, and skills assessments to ensure team health and readiness. Define, build, and mature security engineering capabilities and partnerships spanning: Security Platform Engineering - deployment, integration, and lifecycle management of core security tooling (SIEM, EDR, WAF, IDS/IPS, firewalls, identity platforms). Application Security Engineering - partner with DevOps and application teams on secure SDLC, SAST/DAST tooling, developer security enablement, and vulnerability management integrations. AI Security Engineering - partner with the AI team to design, assess, and operationalize security controls across the full AI/ML lifecycle, covering threat modeling, adversarial testing, secure architecture, access governance, output safety, and model protection. Cloud provide technical guidance on tool selection, procurement, and configuration. Other duties and responsibilities as assigned. What We're Looking For: 7+ years of progressive experience in information security. 3+ years in a technical leadership or security engineering management role. Expertise leading and growing teams of security engineers or technical security practitioners. Experience engineering and operating primary security platforms including firewalls, SIEM, EDR, IDS/IPS, WAF, and identity/access management tools. Experience delivering multi-disciplinary security engineering programs in complex enterprise or cloud-native environments. Experience Identifying, assessing, and prioritizing security risks to the business; translate risk findings into relevant engineering requirements. Experience with NIST 800-171, OWASP, MITRE ATT experience mapping controls and benchmarking security posture. We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for. Compensation The annual pay range for this position is $113,908.00 - $182,287.00. Actual offer will be based on skills, qualifications, experience and internal equity, in addition to relevant business considerations. We expect this position to be hired in the following target hiring range $125,868.00 - $170,293.00. Exceptional benefits (because you're exceptional) You're the whole package. Your benefits should be, too. As a full-time employee at SNHU, you'll get: High-quality, low-deductible medical insurance Low to no-cost dental and vision plans 5 weeks of paid time off (plus almost a dozen paid holidays) Employer-funded retirement Free tuition program Parental leave Mental health and wellbeing resources Read Less

Description Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us - and helped us grow a team that now serves over 180,000 learners worldwide. Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you. Make an impact - from near or far At SNHU, you'll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming. We ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace that is free of distractions. Employees must reside in, and work from, one of the above approved states. The opportunity The Security Engineering Manager will report directly to the Director of Information Security Engineering. You will lead a team of security engineers responsible for designing, deploying, and operating security capabilities across the enterprise. This role partners with Security Architecture and other engineering teams to translate security strategy into scalable, executable solutions. You will oversee multiple security engineering disciplines-including platform, application, cloud and infrastructure, AI, and data security-while remaining hands-on. Your success requires technical depth, effective cross functional collaboration, and people leadership to build durable security capabilities at scale. You will work 100% remotely from any of our approved states. #LI-Remote What You'll Do: Recruit, develop, and retain a team of 8-10 security engineers across multiple disciplines, establishing clear career paths and technical growth opportunities. Foster a culture of engineering excellence, operational thoughtfulness, learning, and shared accountability. Set team goals and important results in consideration of the broader security strategy; track and communicate progress to leadership. Conduct regular 1:1s, performance reviews, and skills assessments to ensure team health and readiness. Define, build, and mature security engineering capabilities and partnerships spanning: Security Platform Engineering - deployment, integration, and lifecycle management of core security tooling (SIEM, EDR, WAF, IDS/IPS, firewalls, identity platforms). Application Security Engineering - partner with DevOps and application teams on secure SDLC, SAST/DAST tooling, developer security enablement, and vulnerability management integrations. AI Security Engineering - partner with the AI team to design, assess, and operationalize security controls across the full AI/ML lifecycle, covering threat modeling, adversarial testing, secure architecture, access governance, output safety, and model protection. Cloud provide technical guidance on tool selection, procurement, and configuration. Other duties and responsibilities as assigned. What We're Looking For: 7+ years of progressive experience in information security. 3+ years in a technical leadership or security engineering management role. Expertise leading and growing teams of security engineers or technical security practitioners. Experience engineering and operating primary security platforms including firewalls, SIEM, EDR, IDS/IPS, WAF, and identity/access management tools. Experience delivering multi-disciplinary security engineering programs in complex enterprise or cloud-native environments. Experience Identifying, assessing, and prioritizing security risks to the business; translate risk findings into relevant engineering requirements. Experience with NIST 800-171, OWASP, MITRE ATT experience mapping controls and benchmarking security posture. We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for. Compensation The annual pay range for this position is $113,908.00 - $182,287.00. Actual offer will be based on skills, qualifications, experience and internal equity, in addition to relevant business considerations. We expect this position to be hired in the following target hiring range $125,868.00 - $170,293.00. Exceptional benefits (because you're exceptional) You're the whole package. Your benefits should be, too. As a full-time employee at SNHU, you'll get: High-quality, low-deductible medical insurance Low to no-cost dental and vision plans 5 weeks of paid time off (plus almost a dozen paid holidays) Employer-funded retirement Free tuition program Parental leave Mental health and wellbeing resources Read Less

Summary If you are looking for a career with excellent earnings potential and sales opportunity - then look no further than Global Furniture Group, one of the largest manufacturers of workplace, education, healthcare + hospitality furniture in North America. Global Furniture Group has an immediate career opportunity for Territory Manager, Dealer Sales in the Miami/ South Florida Area. This candidate will increase Global's brand and interest among dealers, designers, and end-users within your assigned territory. Essential Duties and Responsibilities Identify and select dealer targets willing and capable of growing Global sales. Identify and involve Global in projects that fit Global's products, services, and capabilities. Ensure appropriate market coverage by assessing existing dealers' capacity to grow and identifying new dealer candidates. Develop and maintain strong relationships with key dealer personnel, designers, and end-users to drive sales and increase market share. Conduct regular sales calls, site visits, and presentations to dealers and customers within the territory. Achieve or exceed sales targets and growth objectives as set by management. Provide product expertise and training to dealer partners to ensure effective promotion and positioning of Global's products. Maintain current knowledge of market trends, competitor products, and customer needs to identify opportunities for growth. Collaborate with internal teams, including customer service and operations, to ensure high levels of customer satisfaction. Prepare and submit required reports, forecasts, and updates in a timely manner. Frequent travel in the field more than 50% within the assigned geographic territory, which may involve driving long distances daily. Education/Experience Bachelor's degree in Business, Marketing, or a related field preferred. Equivalent combinations of education, experience, or military service will be considered. Minimum of 3-5 years of outside sales experience, preferably in dealer or distribution sales, furniture, building materials, or related industries. Proven track record of meeting or exceeding sales targets. Strong business acumen and ability to interpret and on business reporting. Strong relationship-building, negotiation, and communication skills. Ability to analyze territory potential, identify growth opportunities, and execute sales strategies. Ability to sit and drive for extended periods. Ability to walk and navigate customer sites, including offices, warehouses, rooftops, or construction areas as required. Ability to stand for extended periods during meetings, presentations, and customer events. Occasionally lift, carry, and transport product samples or marketing materials up to approximately 25 pounds. Effective verbal communication, including presentations and negotiations. Ability to plan daily activities, manage time independently, and prioritize tasks to achieve business objectives. Self-motivated and able to work independently with minimal supervision. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); CRM experience preferred. Valid driver's license and ability to travel daily within territory; occasional overnight travel as required. Working Conditions/Physical Requirements The role is a mix of office, remote, showroom, and client-facing settings. Frequent travel within the assigned territory is required, with exposure to varying customer environments such as offices, showrooms, event places as well as occasional outside weather conditions. While performing the duties of this job, team members are regularly required to frequently travel within the assigned territory - more than 50% of time spent in the field including driving to client meetings or events. This role may occasionally require lifting or transporting product samples or materials up to 50 lbs. (e.g., product samples, display materials). Must be able to sit, stand, and move throughout showrooms, client spaces and event locations. WHO WE ARE Global Furniture Group is a leading North American Manufacturer of furniture solutions. Global offers a broad range of furniture products designed for the workplace, education, healthcare + hospitality markets, delivering exceptional value and quality to its network of dealers, designers and customers. Operating for 50+ years and employing more than 4,000 people worldwide, Global has locations throughout Canada, the US, Mexico, China and the UK. COMPENSATION Read Less

Description Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us - and helped us grow a team that now serves over 180,000 learners worldwide. Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you. Make an impact - from near or far At SNHU, you'll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming. We ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace that is free of distractions. Employees must reside in, and work from, one of the above approved states. The opportunity The Security Engineering Manager will report directly to the Director of Information Security Engineering. You will lead a team of security engineers responsible for designing, deploying, and operating security capabilities across the enterprise. This role partners with Security Architecture and other engineering teams to translate security strategy into scalable, executable solutions. You will oversee multiple security engineering disciplines-including platform, application, cloud and infrastructure, AI, and data security-while remaining hands-on. Your success requires technical depth, effective cross functional collaboration, and people leadership to build durable security capabilities at scale. You will work 100% remotely from any of our approved states. #LI-Remote What You'll Do: Recruit, develop, and retain a team of 8-10 security engineers across multiple disciplines, establishing clear career paths and technical growth opportunities. Foster a culture of engineering excellence, operational thoughtfulness, learning, and shared accountability. Set team goals and important results in consideration of the broader security strategy; track and communicate progress to leadership. Conduct regular 1:1s, performance reviews, and skills assessments to ensure team health and readiness. Define, build, and mature security engineering capabilities and partnerships spanning: Security Platform Engineering - deployment, integration, and lifecycle management of core security tooling (SIEM, EDR, WAF, IDS/IPS, firewalls, identity platforms). Application Security Engineering - partner with DevOps and application teams on secure SDLC, SAST/DAST tooling, developer security enablement, and vulnerability management integrations. AI Security Engineering - partner with the AI team to design, assess, and operationalize security controls across the full AI/ML lifecycle, covering threat modeling, adversarial testing, secure architecture, access governance, output safety, and model protection. Cloud provide technical guidance on tool selection, procurement, and configuration. Other duties and responsibilities as assigned. What We're Looking For: 7+ years of progressive experience in information security. 3+ years in a technical leadership or security engineering management role. Expertise leading and growing teams of security engineers or technical security practitioners. Experience engineering and operating primary security platforms including firewalls, SIEM, EDR, IDS/IPS, WAF, and identity/access management tools. Experience delivering multi-disciplinary security engineering programs in complex enterprise or cloud-native environments. Experience Identifying, assessing, and prioritizing security risks to the business; translate risk findings into relevant engineering requirements. Experience with NIST 800-171, OWASP, MITRE ATT experience mapping controls and benchmarking security posture. We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for. Compensation The annual pay range for this position is $113,908.00 - $182,287.00. Actual offer will be based on skills, qualifications, experience and internal equity, in addition to relevant business considerations. We expect this position to be hired in the following target hiring range $125,868.00 - $170,293.00. Exceptional benefits (because you're exceptional) You're the whole package. Your benefits should be, too. As a full-time employee at SNHU, you'll get: High-quality, low-deductible medical insurance Low to no-cost dental and vision plans 5 weeks of paid time off (plus almost a dozen paid holidays) Employer-funded retirement Free tuition program Parental leave Mental health and wellbeing resources Read Less

Summary If you are looking for a career with excellent earnings potential and sales opportunity - then look no further than Global Furniture Group, one of the largest manufacturers of workplace, education, healthcare + hospitality furniture in North America. Global Furniture Group has an immediate career opportunity for Territory Manager, Office To Go (OTG) brand in the Texas Area.This candidate will focus on increasing awareness and interest among dealers, designers, and end-users of the Offices To Go brand, products, and capabilities. The successful candidate will develop dealer partnerships, expand market presence and drive sales growth within their assigned territory. Essential Duties and Responsibilities Identify and select dealer targets willing and capable of growing Offices To Go sales. Identify and involve Global in projects that fit Offices To Go projects that align with product offerings, services, and capabilities. Ensure appropriate market coverage by assessing existing dealers' capacity to grow and identifying and developing new dealer candidates. Build and maintain strong working relationships with dealers, designers, and end-users to increase brand awareness and sales opportunities. Conduct regular dealer visits, sales calls, product presentations, and training sessions. Develop and execute territory business plans to achieve sales and growth objectives. Monitor market trends, competitor activity, and customers' needs to identify opportunities and maintain competitive positioning. Collaborate with internal teams, including customer service and operations, to support dealer success and customer satisfaction. Prepare and maintain accurate sales forecasts, activity reports, and account updates. Represent Global at industry events, trade shows, and presentations as needed. Frequent travel in the field more than 50% meeting with clients in-person and representing Global at relevant events within the assigned geographic territory, which may involve driving long distances daily. Education/Experience Bachelor's degree in Business, Marketing, Interior Design, Architecture, or a related field preferred. Equivalent combinations of education, experience, or military service will be considered. 3-5 years' experience in business development, commercial real estate, contract furniture, or related sales. Proven success in identifying business opportunities and developing relations with key decision-makers. Proven selling skills, including strategic, conceptual, and consultative selling, as well as negotiation and relationship management. Capable of managing a dynamic schedule and responding to shifting client needs. Strong business acumen with the ability to think strategically and execute tactically. Strong presentation, networking and negotiation skills. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Familiarity with CRM systems and virtual presentation platforms (TEAMs, Zoom). Valid Driver's License. Working Conditions/Physical Requirements The role is a mix of office, remote, showroom, and client-facing settings. Frequent travel within the assigned territory is required, with exposure to varying customer environments such as offices, showrooms, event places as well as occasional outside weather conditions. While performing the duties of this job, team members are regularly required to frequently travel within the assigned territory - more than 50% of time spent in the field including driving to client meetings or events. This role may occasionally require lifting or transporting product samples or materials up to 50 lbs. (e.g., product samples, display materials). Must be able to sit, stand, and move throughout showrooms, client spaces and event locations. WHO WE ARE Global Furniture Group is a leading North American Manufacturer of furniture solutions. Global offers a broad range of furniture products designed for the workplace, education, healthcare + hospitality markets, delivering exceptional value and quality to its network of dealers, designers and customers. Operating for 50+ years and employing more than 4,000 people worldwide, Global has locations throughout Canada, the US, Mexico, China and the UK. COMPENSATION Read Less

SUMMARY/JOB PURPOSE: The Senior Clinical Trials Manager, Clinical Operations, combines end-to-end design, execution, and reporting of oncology clinical trials with leadership in study teams and across matrix teams. This position within Clinical Operations is accountable for planning and leading the delivery of studies to time, quality, budget, company standards and scientific requirements as outlined in the clinical study protocol. This involves generating robust and accelerated delivery plans (with a focus on performance) and delivering these to target or stretch thresholds. The Senior Clinical Trials Manager, Clinical Operations, is the Study Delivery Lead (SDL). The SDL is the study accountable person, and the studies may span oncology products from early through to late phase of development and include delivery through one or more of in-house, outsourced and alliance delivery models. The SDL is the Clinical Operations leader of the Study Delivery Team (SDT). ESSENTIAL DUTIES AND RESPONSIBILITIES: * Accountable for the global study delivery strategy (e.g., country selection, diversity, patient engagement strategy, recruitment plan, etc.) and for overall study deliverables. * Drive assessment, selection, engagement, management, and oversight of appropriate vendors. * Ensure compliance with ICH/GCP guidelines, all applicable laws, and regulations, and Exelixis SOPs, for all products and services delivered for their designated studies. * Make decisions which balance risk/benefit with clear understanding of impact on the study and project; takes action to mitigate risk where appropriate. * Work with matrix partners, Clinical Operations Program Lead and/or manager to develop and manage study level budget within project allocation. * Prepare materials for internal governance and / or financial review cycles. * ctively partner to build relationships and collaborate with aligned staff in other functions. * Encourage others within matrix and line teams to seek alternative perspectives and develop solutions. * Lead and conduct investigator meetings and other study related meetings and participate in governance meetings, as necessary. * Identify and communicate resource gaps for assigned studies. * Lead risk management and quality efforts to ensure study compliance and continual inspection readiness. * Lead / contribute to ways of working and process improvement initiatives. * Provide expert clinical operational input into protocol development. * Partner with Data Management and Clinical Sciences to develop the data cleaning strategy for the study. * As the SDL, lead the SDT and actively partner to build relationships and collaborate with SDT functional members. * Work with the appropriate functions to develop patient centric documents and address patient burden. * Contribute to and engages Clinical Operations staff in process development, innovative problem solving, training initiatives as needed. * Provide proactive and consistent oversight of CRO and vendor performance. * Support Clinical Operations Program and / or Indication Lead with key study level status updates, with a particular focus on delivery to corporate and project level objectives. SUPERVISORY RESPONSIBILITIES: * None EDUCATION/EXPERIENCE/KNOWLEDGE or, * MA/MS in biological sciences or related field and a minimum of 7 years of related experience; or, * PhD/PharmD in biological sciences or related field and a minimum of 2 years of related experience; or, * Equivalent combination of education and experience. Experience/The Ideal for Successful Entry into Job: * Typically requires a minimum of 9 years of related experience in life sciences, including 7 years of experience in clinical research and at least 4 years of study management Knowledge/Skills: * Experience in either starting a study up, working on the maintenance phase, or close-out of study * Protocol development experience * Proven ability to provide clinical expertise to a clinical development program. * Proficiency in clinical studies involving complex design. * Experience in independent preparation of clinical sections of IND, BLA, or NDA * Demonstrated ability to write and present clearly using on scientific and clinical issues terminology * Experience with management of multinational clinical trials * Experience in interactions with outside vendors, e.g., CROs and contract labs * Demonstrated matrix leadership skills * Detailed knowledge of regulations and guidelines * Excellent organizational and planning skills * Demonstrated ability to write and present clearly using on scientific and clinical issues terminology * Strong interpersonal skills and communication skills (both written and oral) * Ability to work effectively in a team/matrix environment * Applies strong analytical and business communication skills JOB COMPLEXITY: * Capable of anticipating, identifying, prioritizing and resolving task-related challenges * Ability to write and present clearly especially on scientific and clinical issues * Ability to work effectively in a team/matrix environment * Excellent interpersonal, organizational, supervisory and project planning skills. * Demonstrated professional collaboration skills DESIRED BEHAVIORS: * Approaches problems and solutions with an enterprise mindset, considering broad impact to portfolio, regional and global functions * Ability to study, analyze and understand new situations and business problems and identify appropriate solutions * Curious in planning; agile in execution * Operationally excellent and drives others towards excellence * Resilient in the context of a rapidly changing environment * Organized with a systematic approach to prioritization EXHIBITS EXELIXIS LEADERSHIP COMMITMENTS: * We drive for results, so patients can survive and thrive. * We are resilient in the face of adversity, and tireless in advancing our science. * We celebrate our long history of prolific drug discovery and rigorous drug development. * We unite to launch innovative medicines for difficult-to-treat cancers. * We exist to give people hope - one drug, one patient at a time. * We are Exelixis. LIVES THE EXELIXIS CORE VALUES DAILY: * Be Exceptional (Take the right action and lead others to do the right thing at the right time in the right way), * Exceed Together (Apply rigor, resourcefulness, and respect to maximize opportunities and deliver impactful results) * Excel for Patients (Innovate to design solutions and remove barriers to show how much we care) WORKING CONDITIONS: * Travel may be required up to 20% in support of clinical study activities #LI-JD1 If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Our compensation reflects the cost of labor across severalU.S. geographic markets, and we pay differently based on those defined markets. The base pay range for this positionis $172,000 - $245,000 annually. The base pay range may take into account the candidate's geographic region, which will adjust the pay depending on the specific work location. The base pay offered will take into account the candidate's geographic region, job-related knowledge, skills, experience and internal equity, among other factors. In addition to the base salary, as part of our Total Rewards program, Exelixis offers comprehensive employee benefits package, including a 401k plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts. Employees are also eligible for a discretionary annual bonus program, or if field sales staff, a sales-based incentive plan. Exelixis also offers employees the opportunity to purchase company stock, and receive long-term incentives, 15 accrued vacation days in their first year, 17 paid holidays including a company-wide winter shutdown in December, and up to 10 sick days throughout the calendar year. DISCLAIMER The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Read Less

Description Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us - and helped us grow a team that now serves over 180,000 learners worldwide. Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you. Make an impact - from near or far At SNHU, you'll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming. We ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace that is free of distractions. Employees must reside in, and work from, one of the above approved states. The opportunity The IAM Operations Manager reports to the Senior Director of Identity and Access Management. You will be the operational center of gravity for the IAM program, translating strategy into execution, coaching staff, and maintaining the operational discipline that a mature IAM function demands. You bring deep technical grounding in IAM paired with organizational and people leadership skills. You will work remotely from any of our approved working states. #LI-Remote What You'll Do: Lead and develop a team of IAM engineers across identity lifecycle management, access provisioning, privileged access, and authentication domains. Manage daily operational relationships with multiple MSP partners, including performance monitoring, escalation management, and SLA/OLA enforcement. Conduct regular 1:1s, performance reviews, and career development conversations to retain and grow talent. Collaborate with leadership on staffing plans, capacity modeling, program finances, and contractor/MSP scope adjustments. Own the operational health of IAM platforms including IGA (e.g., SailPoint, Strivacity), PAM (e.g., CyberArk), SSO/MFA (e.g., Microsoft Entra ID), and directory services (MS-Active Directory present performance dashboards to IAM leadership and institutional partners. Oversee change management processes for IAM systems, ensuring minimal disruption to university operations during change windows. Collaborate with other IT organizations (Support Services, Quality Assurance, Communications) in delivering value to SNHU partners (workforce and customers) Maintain and mature runbooks, SOPs, and operational documentation to support knowledge transfer and continuity. Ensure IAM operations comply with regulatory requirements including FERPA, GLBA, NIST 800-171, and institutional security policies. Support access certification campaigns, audit evidence collection, and remediation of audit findings in partnership with Information Security and Internal Audit. Participate in risk management activities and maintain the IAM operational risk register. Be a leader in stabilizing and operationalizing IAM capabilities delivered during the build phase, transitioning projects into steady-state operations. Identify and champion automation opportunities, and tooling enhancements that reduce toil and increase service quality. Maintain close understanding of IAM architects, project managers, and business analysts to ensure operational readiness for new capabilities entering production. What We're Looking For: 6+ years experience in identity and access management. 2+ years in a team leader or management role. Experience with enterprise IAM platforms such as SailPoint Identity Security Cloud, Microsoft Entra ID/Azure AD, or CyberArk. Experience with enterprise support and reporting platforms such as Microsoft Power BI, Service Now, or O365 Toolset. Experience managing MSP or vendor relationships in an operations context, including SLA governance and performance reporting. Experience with ITIL service management principles (Incident, Change, Problem, and Service Level Management). Experience with identity governance concepts: joiner/mover/leaver lifecycle, role-based access control (RBAC), access certifications, and segregation of duties (SoD). We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for. Compensation The annual pay range for this position is $113,908.00 - $182,287.00. Actual offer will be based on skills, qualifications, experience and internal equity, in addition to relevant business considerations. We expect this position to be hired in the following target hiring range $125,868.00 - $170,293.00. Exceptional benefits (because you're exceptional) You're the whole package. Your benefits should be, too. As a full-time employee at SNHU, you'll get: High-quality, low-deductible medical insurance Low to no-cost dental and vision plans 5 weeks of paid time off (plus almost a dozen paid holidays) Employer-funded retirement Free tuition program Parental leave Mental health and wellbeing resources Read Less

The work we do has an impact on millions of lives, and you can be a part of it. We help protect our customers against life's uncertainties. Regardless of where you work within the company, you'll be helping provide protection and peace of mind when our customers need it most. A strong focus on customer and distributor experience is key for this role, as you will be responsible for managing Annuity applications from submit through issue. This position requires independent problem solving and research skills, urgency in resolving requirements to issue business and coordinating communication surrounding the case activity. A Case Manager must take ownership of individual and team caseloads and service standards through completion of the application process while providing details and consistent communication to the advisor and Retirement sales team partners. Responsibilities: * Performing initial and ongoing review of each application submitted through the new business process. * Applications to be processed may include fixed, indexed, structured, variable Read Less

Description Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us - and helped us grow a team that now serves over 180,000 learners worldwide. Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you. Make an impact - from near or far At SNHU, you'll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming. We ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace that is free of distractions. Employees must reside in, and work from, one of the above approved states. The opportunity The IAM Operations Manager reports to the Senior Director of Identity and Access Management. You will be the operational center of gravity for the IAM program, translating strategy into execution, coaching staff, and maintaining the operational discipline that a mature IAM function demands. You bring deep technical grounding in IAM paired with organizational and people leadership skills. You will work remotely from any of our approved working states. #LI-Remote What You'll Do: Lead and develop a team of IAM engineers across identity lifecycle management, access provisioning, privileged access, and authentication domains. Manage daily operational relationships with multiple MSP partners, including performance monitoring, escalation management, and SLA/OLA enforcement. Conduct regular 1:1s, performance reviews, and career development conversations to retain and grow talent. Collaborate with leadership on staffing plans, capacity modeling, program finances, and contractor/MSP scope adjustments. Own the operational health of IAM platforms including IGA (e.g., SailPoint, Strivacity), PAM (e.g., CyberArk), SSO/MFA (e.g., Microsoft Entra ID), and directory services (MS-Active Directory present performance dashboards to IAM leadership and institutional partners. Oversee change management processes for IAM systems, ensuring minimal disruption to university operations during change windows. Collaborate with other IT organizations (Support Services, Quality Assurance, Communications) in delivering value to SNHU partners (workforce and customers) Maintain and mature runbooks, SOPs, and operational documentation to support knowledge transfer and continuity. Ensure IAM operations comply with regulatory requirements including FERPA, GLBA, NIST 800-171, and institutional security policies. Support access certification campaigns, audit evidence collection, and remediation of audit findings in partnership with Information Security and Internal Audit. Participate in risk management activities and maintain the IAM operational risk register. Be a leader in stabilizing and operationalizing IAM capabilities delivered during the build phase, transitioning projects into steady-state operations. Identify and champion automation opportunities, and tooling enhancements that reduce toil and increase service quality. Maintain close understanding of IAM architects, project managers, and business analysts to ensure operational readiness for new capabilities entering production. What We're Looking For: 6+ years experience in identity and access management. 2+ years in a team leader or management role. Experience with enterprise IAM platforms such as SailPoint Identity Security Cloud, Microsoft Entra ID/Azure AD, or CyberArk. Experience with enterprise support and reporting platforms such as Microsoft Power BI, Service Now, or O365 Toolset. Experience managing MSP or vendor relationships in an operations context, including SLA governance and performance reporting. Experience with ITIL service management principles (Incident, Change, Problem, and Service Level Management). Experience with identity governance concepts: joiner/mover/leaver lifecycle, role-based access control (RBAC), access certifications, and segregation of duties (SoD). We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for. Compensation The annual pay range for this position is $113,908.00 - $182,287.00. Actual offer will be based on skills, qualifications, experience and internal equity, in addition to relevant business considerations. We expect this position to be hired in the following target hiring range $125,868.00 - $170,293.00. Exceptional benefits (because you're exceptional) You're the whole package. Your benefits should be, too. As a full-time employee at SNHU, you'll get: High-quality, low-deductible medical insurance Low to no-cost dental and vision plans 5 weeks of paid time off (plus almost a dozen paid holidays) Employer-funded retirement Free tuition program Parental leave Mental health and wellbeing resources Read Less

Description Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us - and helped us grow a team that now serves over 180,000 learners worldwide. Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you. Make an impact - from near or far At SNHU, you'll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming. We ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace that is free of distractions. Employees must reside in, and work from, one of the above approved states. The opportunity The Security Engineering Manager will report directly to the Director of Information Security Engineering. You will lead a team of security engineers responsible for designing, deploying, and operating security capabilities across the enterprise. This role partners with Security Architecture and other engineering teams to translate security strategy into scalable, executable solutions. You will oversee multiple security engineering disciplines-including platform, application, cloud and infrastructure, AI, and data security-while remaining hands-on. Your success requires technical depth, effective cross functional collaboration, and people leadership to build durable security capabilities at scale. You will work 100% remotely from any of our approved states. #LI-Remote What You'll Do: Recruit, develop, and retain a team of 8-10 security engineers across multiple disciplines, establishing clear career paths and technical growth opportunities. Foster a culture of engineering excellence, operational thoughtfulness, learning, and shared accountability. Set team goals and important results in consideration of the broader security strategy; track and communicate progress to leadership. Conduct regular 1:1s, performance reviews, and skills assessments to ensure team health and readiness. Define, build, and mature security engineering capabilities and partnerships spanning: Security Platform Engineering - deployment, integration, and lifecycle management of core security tooling (SIEM, EDR, WAF, IDS/IPS, firewalls, identity platforms). Application Security Engineering - partner with DevOps and application teams on secure SDLC, SAST/DAST tooling, developer security enablement, and vulnerability management integrations. AI Security Engineering - partner with the AI team to design, assess, and operationalize security controls across the full AI/ML lifecycle, covering threat modeling, adversarial testing, secure architecture, access governance, output safety, and model protection. Cloud provide technical guidance on tool selection, procurement, and configuration. Other duties and responsibilities as assigned. What We're Looking For: 7+ years of progressive experience in information security. 3+ years in a technical leadership or security engineering management role. Expertise leading and growing teams of security engineers or technical security practitioners. Experience engineering and operating primary security platforms including firewalls, SIEM, EDR, IDS/IPS, WAF, and identity/access management tools. Experience delivering multi-disciplinary security engineering programs in complex enterprise or cloud-native environments. Experience Identifying, assessing, and prioritizing security risks to the business; translate risk findings into relevant engineering requirements. Experience with NIST 800-171, OWASP, MITRE ATT experience mapping controls and benchmarking security posture. We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for. Compensation The annual pay range for this position is $113,908.00 - $182,287.00. Actual offer will be based on skills, qualifications, experience and internal equity, in addition to relevant business considerations. We expect this position to be hired in the following target hiring range $125,868.00 - $170,293.00. Exceptional benefits (because you're exceptional) You're the whole package. Your benefits should be, too. As a full-time employee at SNHU, you'll get: High-quality, low-deductible medical insurance Low to no-cost dental and vision plans 5 weeks of paid time off (plus almost a dozen paid holidays) Employer-funded retirement Free tuition program Parental leave Mental health and wellbeing resources Read Less

Description Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us - and helped us grow a team that now serves over 180,000 learners worldwide. Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you. Make an impact - from near or far At SNHU, you'll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming. We ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace that is free of distractions. Employees must reside in, and work from, one of the above approved states. The opportunity The IAM Operations Manager reports to the Senior Director of Identity and Access Management. You will be the operational center of gravity for the IAM program, translating strategy into execution, coaching staff, and maintaining the operational discipline that a mature IAM function demands. You bring deep technical grounding in IAM paired with organizational and people leadership skills. You will work remotely from any of our approved working states. #LI-Remote What You'll Do: Lead and develop a team of IAM engineers across identity lifecycle management, access provisioning, privileged access, and authentication domains. Manage daily operational relationships with multiple MSP partners, including performance monitoring, escalation management, and SLA/OLA enforcement. Conduct regular 1:1s, performance reviews, and career development conversations to retain and grow talent. Collaborate with leadership on staffing plans, capacity modeling, program finances, and contractor/MSP scope adjustments. Own the operational health of IAM platforms including IGA (e.g., SailPoint, Strivacity), PAM (e.g., CyberArk), SSO/MFA (e.g., Microsoft Entra ID), and directory services (MS-Active Directory present performance dashboards to IAM leadership and institutional partners. Oversee change management processes for IAM systems, ensuring minimal disruption to university operations during change windows. Collaborate with other IT organizations (Support Services, Quality Assurance, Communications) in delivering value to SNHU partners (workforce and customers) Maintain and mature runbooks, SOPs, and operational documentation to support knowledge transfer and continuity. Ensure IAM operations comply with regulatory requirements including FERPA, GLBA, NIST 800-171, and institutional security policies. Support access certification campaigns, audit evidence collection, and remediation of audit findings in partnership with Information Security and Internal Audit. Participate in risk management activities and maintain the IAM operational risk register. Be a leader in stabilizing and operationalizing IAM capabilities delivered during the build phase, transitioning projects into steady-state operations. Identify and champion automation opportunities, and tooling enhancements that reduce toil and increase service quality. Maintain close understanding of IAM architects, project managers, and business analysts to ensure operational readiness for new capabilities entering production. What We're Looking For: 6+ years experience in identity and access management. 2+ years in a team leader or management role. Experience with enterprise IAM platforms such as SailPoint Identity Security Cloud, Microsoft Entra ID/Azure AD, or CyberArk. Experience with enterprise support and reporting platforms such as Microsoft Power BI, Service Now, or O365 Toolset. Experience managing MSP or vendor relationships in an operations context, including SLA governance and performance reporting. Experience with ITIL service management principles (Incident, Change, Problem, and Service Level Management). Experience with identity governance concepts: joiner/mover/leaver lifecycle, role-based access control (RBAC), access certifications, and segregation of duties (SoD). We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for. Compensation The annual pay range for this position is $113,908.00 - $182,287.00. Actual offer will be based on skills, qualifications, experience and internal equity, in addition to relevant business considerations. We expect this position to be hired in the following target hiring range $125,868.00 - $170,293.00. Exceptional benefits (because you're exceptional) You're the whole package. Your benefits should be, too. As a full-time employee at SNHU, you'll get: High-quality, low-deductible medical insurance Low to no-cost dental and vision plans 5 weeks of paid time off (plus almost a dozen paid holidays) Employer-funded retirement Free tuition program Parental leave Mental health and wellbeing resources Read Less

Description About Us: NYSTEC is a nonprofit technology consulting company, advising agencies, organizations, institutions, and businesses since 1996. We're independent and vendor-neutral, so we have our clients' best interests at heart. At NYSTEC, we know that we succeed when individuals and teams flourish personally and professionally, so our benefits and perks support that mindset. About the Role: As a principal consultant in the Technology Procurement and Implementation Services practice area, you will collaborate with team members to conceptualize, deliver, and support our clients with their technology and system modernization efforts. Serving as a technical project manager, your day-to-day role as a NYSTEC consultant will include liaising closely with an implementation vendor(s) team and representing the client through the entire life cycle of a system implementation or upgrade. It will include supporting the client in ensuing that the vendor stays within the project scope, timeline, budget, and resources, as well as providing applicable technical expertise in an advisory capacity for the vendor to implement an IT solution successfully for our clients. The project manager will assess client needs and manage client expectations, while also balancing the project team's goals and objectives. Key Responsibilities Oversee NYSTEC project team and liaise with the client and their vendor(s) during software development and/or system modernization projects, from conception to completion. Create and maintain key project documentation for NYSTEC's roles and responsibilities on the project. Support the client and vendor in ensuring that both technical deliverables and project-management-level documentation is of a high quality and level of completeness. Determine and define the project and task scope and objectives for NYSTEC team members. Develop and manage a detailed project work plan and project schedule. Identify gaps and assist with resolving technical needs and issues that arise during the project's life cycle. Work closely with the project team and stakeholders (including client business/program stakeholders and implementation vendor teams) to ensure that key project milestones are achieved in a timely manner. Develop, maintain, and execute a project communications plan on behalf of the client, if implementation vendor doesn't produce one. Develop and deliver presentations on key project milestones, risks, and decisions for project stakeholders. Proactively work with project stakeholders to create meeting agendas to help drive the project forward. Capture effective meeting minutes to accurately document outcomes, action items, and decisions. Effectively facilitate project meetings, as needed. Facilitate project updates relating to progress, risks, and any potential issues on a consistent basis to various stakeholders. Organize, track, and address (as needed), action items, risks, issues, and key decisions with the client throughout the project. Work with project stakeholders to identify and mitigate risks to the project. Manage project change requests and scope creep, and ensure that appropriate approvals are obtained. Use industry best practices, techniques, and standards in executing the project. Ensure that project deliverables meet quality standards and client expectations. Measure project performance to identify areas for improvement. About you: Required Qualifications Familiarity with project management software tools, methodologies, and best practices. Knowledge of all aspects of the software development life cycle (SDLC), including waterfall and agile. Understanding of technical concepts and technologies relevant to information technology projects and system implementations. Ability to complete projects according to outlined scope, budget, quality, and timeline. Ability to manage large scale projects, with multiple teams, including monitoring activities performed by vendors, contractors, and consultants. Exceptional written and verbal communications skills to coordinate with the project team, client, management, and vendor(s). Ability to develop and manage relationships with stakeholders and to understand their needs through active listening and collaborative thinking. Ability to troubleshoot technical roadblocks and provide solutions. Ability to work independently and within a team environment. Effective organizational and planning skills. Ability to learn and apply new content and skills and adapt to evolving client needs. Proficiency with the Microsoft Office suite of applications, as well as project management tools. Preferred/Desired Qualifications Information Technology Infrastructure Library (ITIL) certification. Project management professional (PMP) certification. Familiarity with long-term care and/or services for the aging population. Education and Experience A bachelor's degree and 8-10 years of progressively responsible information technology experience in managing/overseeing large-scale system implementations. An equivalent combination of advanced education, training, and experience will be considered. The target base salary for this position is $109,639.00 to $145,271.00 per year. When determining compensation, we analyze and carefully consider several factors, including skill set, experience, location, and job-related qualifications. It is NYSTEC's policy to provide equal employment opportunity (EEO) to all individuals, regardless of actual or perceived race, color, creed, religion, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), age, national origin, ancestry, citizenship status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, military service and veteran status, sexual orientation, marital status, or any other characteristic protected by local, state, or federal laws and ordinances. NYSTEC is strongly committed to this policy and believes in the concept and spirit of the law. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact recruitment@nystec.com if you require a reasonable accommodation to apply for or to perform this job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future. Learn more about NYSTEC by visiting www.nystec.com . Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Read Less

Description About Us: NYSTEC is a nonprofit technology consulting company, advising agencies, organizations, institutions, and businesses since 1996. We're independent and vendor-neutral, so we have our clients' best interests at heart. At NYSTEC, we know that we succeed when individuals and teams flourish personally and professionally, so our benefits and perks support that mindset. About the Role: NYSTEC's service desk manager is accountable for delivering a world-class IT support experience for the organization's employees and consultants. This role owns the daily operation, performance, and continual improvement of the service desk - driving speed, quality, and transparency across incidents, requests, and end-user services. This role combines hands-on technical depth with disciplined service management and a passion for customer experience. This position is primarily on-site in Albany, with an expected regular presence in our Rome office to support staff and maintain a close connection with the team. While on-site engagement is central to the role's success, NYSTEC maintains a professional and flexible work culture that values balance, trust, and accountability. Key Responsibilities Oversee the day-to-day operations of NYSTEC's service desk. Direct and supervise the IT service desk team, including work assignments, scheduling, professional development, performance management, and all aspects of the employee life cycle. Establish appropriate service level agreements and actively monitor service request activities to ensure that all requests are recorded, prioritized, and resolved within established expectations. Review service desk policies and practices and proactively refine with a mindset of continuous improvement, ensuring team compliance. Manage and coordinate technology-related incidents on behalf of the service desk. Supervise the monitoring of service uptime, maintenance windows, and scheduled service outages. Oversee and coordinate incident response and root cause analyses for any technology outages/emergency activities affecting NYSTEC. Supervise and coordinate the change management process on behalf of IT, ensuring that all impacts from planned projects, maintenance, and other IT activities have been thoroughly reviewed, scheduled, and communicated to all stakeholders. Use data and dashboards to measure performance, identify trends, and drive continuous improvement. Align the service desk with NYSTEC's service catalog and standard change framework. Manage onboarding and offboarding, endpoint readiness, and collaboration tool support (Microsoft 365 [M365], Microsoft Teams, Microsoft Intune, Windows Hello, etc.). Deliver an exceptional experience in every interaction, including clear communication, proactive follow up, and empathy for the end user. Champion automation, knowledge base expansion, and self-service capabilities. Partner with Facilities to maintain reliable technology and workplace infrastructure that supports hybrid work. About you: Required Qualifications Excellent communication, coaching, and stakeholder-management skills. Bias for action, structure, and continuous improvement. Proven success leading a service desk or IT support team in a metrics-driven environment. Strong familiarity with information technology service management (ITSM) platforms (Freshservice, ServiceNow, or similar). Demonstrated experience with Microsoft 365, Microsoft Entra ID (formerly Azure AD), Intune, and modern endpoint management. Possesses strong computer skills, including experience using Microsoft applications (e.g., Project, PowerPoint, Word, Excel, Outlook, Visio, SharePoint) Preferred/Desired Qualifications Information Technology Infrastructure Library (ITIL) certification preferred. Education and Experience A bachelor's degree in information technology, computer science, or a related field (preferred) and seven years of relevant experience, with at least three years in a leadership role. An equivalent combination of education, training, and professional experience will be considered. The target base salary for this position is $97,172 - $126,323 per year. When determining compensation, we analyze and carefully consider several factors, including skill set, experience, location, and job-related qualifications. It is NYSTEC's policy to provide equal employment opportunity (EEO) to all individuals, regardless of actual or perceived race, color, creed, religion, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), age, national origin, ancestry, citizenship status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, military service and veteran status, sexual orientation, marital status, or any other characteristic protected by local, state, or federal laws and ordinances. NYSTEC is strongly committed to this policy and believes in the concept and spirit of the law. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact recruitment@nystec.com if you require a reasonable accommodation to apply for or to perform this job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future. Learn more about NYSTEC by visiting www.nystec.com . Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Read Less

Description The Finance Systems Read Less

Posting Type Hybrid Job Overview The Program Manager on the Business Process and Technology team in Revenue Operations leads high-impact, cross-functional programs that align business processes with technology to drive efficiency, scalability, and innovation. This role sits at the intersection of strategy, operations, and technical execution-turning evolving initiatives into measurable business outcomes. The ideal candidate brings a strong background in program management, business process optimization, and technical systems, with a passion for driving results through structure, communication, and cross-team coordination. Job Description and Requirements Role Responsibilities Lead and manage technical programs that involve coordination across multiple departments. Translate stakeholder needs into clear, actionable requirements and effectively communicate technical concepts back to business stakeholders. Develop and maintain program documentation including project charters, JIRA tickets, dashboards , etc. Proactively identify and mitigate risks and manage dependencies to ensure program momentum and timely deliver y . Provide clear, proactive communication on timelines, progress, and deliverables to program stakeholders and senior leadership. Navigate teams through uncertainty to achieve defined program outcomes. Establish success metrics to ensure that programs deliver measurable business value . Document current business processes and identify areas for efficiency. Define, implement, and promote standards and best practices for cross-functional collaboration and operational excellence. Con tinuously seek opportunities to streamlin e systems , leveraging innovative technical solutions . Preferred Qualifications Proven experience partnering with IT teams to deliver cross-functional initiatives . Hands-on experience working with Salesforce . Regularly utilizes Jira and Confluence to manage projects and communicate status. Minimum Qualifications 6-10 years of experience managing programs . Ability to work independently and make decisions with minimal guidance and oversight . Strong analytical and problem-solving skills; ability to use data to guide decisions . Ability to influence cross-functional teams to work together toward common goals . Creatively navigates challenges to achieve outcomes, even in highly constrained or difficult situations . Exce ptional verbal and written communication skills; ability to communicate and adapt effectively to different audiences . Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $115,000 and $173,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. Required Skills: Budget Management, Mentorship, Negotiation, Program Management, Project Management, Risk Management, Stakeholder Management, Strategic Planning, Team Leadership, Vendor Management Read Less