The Director B2B Lead Management & CDP Operations is a strategic leadership role which supports Staples Business growth objectives by overseeing and optimizing the end-to-end B2B lead management process, from lead qualification, scoring, routing, conversion, driving CLV, and related reporting and feedback loops; overseeing our marketing email operations functions that support Staples Business; and maturing our utilization of a CDP (Customer Data Platform) to develop and execute highly personalized, data[1]driven, and well-orchestrated multi-touch campaigns. This role will improve the efficiency and effectiveness of our lead management & targeted marketing efforts by leveraging technology, data, and B2B Marketing best practices.

 

Duties & Responsibilities

• Lead the development and execution of Staples B2B lead management strategy, partnering with the Growth Marketing & CRM teams responsible for our lead generation strategy. 

• Own the optimization of our lead management workflows – routing, tracking, reporting, and enabling sales teams to convert pipeline more effectively. 

• Design and continuously refine lead scoring models, routing logic, and partner on multi-touch attribution frameworks that maximize pipeline quality and deliver measurable marketing ROI, embodying a continuous improvement mindset.

• Partner with Sales Operations, Marketing leadership, and cross-functional stakeholders to eliminate friction in lead handoff processes, enhance nurture programs, and align revenue operations end-to-end. 

• Leverage the recent implementation of a CDP for both efficiency and effectiveness. 

• Collaborate closely with Marketing peers, Sales Operations, and Senior Leaders, ensuring flawless campaign execution, accurate and near-real-time reporting, and continuous process improvement. 

• Evolve our B2B Marketing Operations from email campaign deployment to personalized campaigns and journeys for targeted audiences with coordination across not only email but also sales and site. 

• Maintain data governance standards, database hygiene, and compliance requirements across marketing systems, and segmentation precision that enable personalized customer experiences. 

• Actively research and recommend third party data partners to enhance our program. 

• Translate marketing performance data into strategic insights, delivering executive level reporting and actionable recommendations that inform investment decisions and campaign optimization.

• Manage the marketing operations budgets and any relevant technology vendor relationships.

• Build and develop a high-performing marketing operations team, cultivating technical excellence, strategic thinking, and a culture of innovation that scales with business growth. 

• Stay abreast of industry trends, emerging technologies, and best practices to ensure the marketing organization remains competitive. 

• Infuse AI utilization into your daily routines and that of your team.

 

Basic Qualifications

• Bachelor’s Degree in Marketing, Business, Mathematics, Finance, Economics, Science or a related field OR equivalent work experience.

• 10+ years of experience in B2B marketing or GM role. 

• 3+ years in a marketing operations leadership role.

• Expertise in marketing technology platforms (e.g., Salesforce, Marketo, HubSpot, Pardot, Eloqua) and data analytics tools (e.g., Tableau, Power BI). 

• Experience with lead scoring, qualification, routing, and attribution models.

• Demonstrated ability to manage and optimize multi-channel marketing campaigns.

• Proven ability to manage budgets, vendors, and cross-functional projects in a fast-paced environment. 

• Demonstrated experience driving process improvement and operational excellence in a B2B context. 

• Knowledge of data privacy regulations and compliance best practices.

 

Preferred Qualifications

• MBA or Advanced Degree in a related field.

• CRM or CDP experience.

• Experience using CDPs such as Adobe Real-Time CDP, Salesforce Data Cloud, or equivalent.

• Experience with AI-enabled marketing, predictive modeling, or advanced segmentation strategies.

• Experience supporting large-scale B2B sales organizations.

• Demonstrated success improving lead-to-opportunity conversion and pipeline velocity.

• Familiarity with Salesforce, Marketo, Eloqua, or similar sales and marketing systems.

• Experience within a multi-channel or omni-channel B2B enterprise environment.

 

 

At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law. Read Less

Director of Marketing Business Development - Munhall Full Time position in our Munhall, PA branch 401K, Dental, Life, Medical, Vision Director of Marketing Business Development is responsible for maintaining and creating marketing material, marketing campaigns, and quarterly newsletters. Also important is website maintenance, phone system and announcements, marketing on hold, and member access products and services as assigned. Responsibilities: Maintain update Website and chat feature Create Newsletters, Statement messages, Hospital Ads, Lobby Ads Create a yearly marketing plan Maintain lobby and office material and brochure displays in a professional, fully stocked and organized manor Coordinate, assist in, facilitate, and attend, credit union functions as assigned Identify advertisement opportunities, event sponsorship and attendance opportunities, along with assisting other employees assigned with related tasks Act as the credit union liaison to identify market related product and service demands for new product and services offerings, and current product and service adjustments Maintain sponsorship and advertising request reports and ensure the coordination and completion of board and management approved request All other duties as assigned which include receptionist duties Qualifications: Requires related experience of 2-5 years Microsoft Office experience with proficiency in Excel and Word required Adobe photoshop Requires professional, well-developed interpersonal skills necessary for communicating with co-workers, vendors, organizations, associations, members, and potential members Requires an individual that is extremely reliability, mature, ready, willing and able to be multi-task oriented, organized, flexible, and dedicated to a high-level self-sufficient employment role Requires the availability and cooperation to attend conferences and training seminars along with additional schooling including overnight travel, evenings, and weekends Ability to prioritize and multitask Strong organizational skills Deadline and detailed oriented To apply: Send resume to careers@triboro-fcu.org recblid gvh86dmucpupgfnyptmb7z4cpmfume Read Less

Empowered Staffing is partnered with a leading digital marketing agency recognized as a Great Place to Work and a Top Google Partner, and they are currently seeking a talented Senior Marketing Designer to join their team. This role will play a key part in producing high-impact creative across web, video, advertising, and brand design for both internal initiatives and client campaigns.

Responsibilities

Design web graphics, hero images, CRO wireframes, and UI elements for landing pages and digital experiences. Create high-performing creative assets, including display ads, social media ads, video thumbnails, and other performance-focused visuals. Produce and edit short-form vertical video ads (15-90 seconds) as well as longer-form explainer videos. Utilize modern AI tools and stay current with emerging technologies to accelerate and enhance creative production. Develop sales decks, one-pagers, case studies, and other internal marketing materials. Collaborate with marketing and technical team members, including a future front-end/CRO specialist, to optimize landing page layouts and visual hierarchy.

Requirements

Strong foundation in layout, visual hierarchy, typography, and brand consistency. Demonstrated ability to quickly produce multiple high-quality creative variations. Advanced video editing skills Ability to write compelling ad copy, headlines, and concise marketing messaging. Familiarity with paid media formats and current digital advertising specifications. Experience creating assets designed to drive marketing performance and conversions. Comfortable working in a fast-paced environment with rapid iteration and direct feedback.

Preferred Qualifications

Agency or performance marketing experience. Motion graphics capabilities. Photography or product-shot experience. Basic UI/UX knowledge. Understanding of marketing funnels, GA4 fundamentals, and conversion rate optimization (CRO) principles.

Benefits

Competitive salary and benefits package. Hybrid schedule.

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Job DescriptionJob Description

About Company:

JC Automation Corp. (JCA) was founded in 1997 with the mission of filling a gap between technology and regulatory requirements in the life science manufacturing industry. The company offers highly capable resources at an affordable cost to build solutions and execute projects in: Automation, Control Systems Integration, Information Technology, System Integration and Regulatory Compliance.

JCA is a HUBZone Certified Small Business Firm, NMSDC Certified Minority Business Enterprise, and Certified Critical Industry Supplier. It’s mission is to add value by delivering quality services & solutions on time all the time by transforming processes & technology into business advantages.

Job description:

Job Description:
We are looking for an enthusiastic Marketing Intern to support JCA’s marketing department. This is an excellent opportunity for a student or recent graduate to gain hands-on experience in marketing campaigns, strategy execution, and event coordination.

The ideal candidate will exhibit critical thinking, strong problem-solving skills, and attention to detail, while being eager to learn and contribute to real projects.

Responsibilities:

Perform daily administrative tasks to ensure the functionality and coordination of the departmentUpdate spreadsheets, databases, and inventories with statistical, financial, and non-financial informationAssist in organizing and attending promotional events and marketing campaigns (digital and traditional)Support the implementation of marketing campaignsAssist with ad-hoc marketing projects and initiatives

What You’ll Gain:

Hands-on experience in real marketing campaigns and projectsExposure to both digital and traditional marketing strategiesOpportunity to collaborate with a professional marketing teamExperience using tools such as Microsoft Office and Canva

Qualifications:

Currently pursuing or recently completed a Bachelor’s degree in Business, Marketing, or related fieldStrong oral and written communication skills in both English and SpanishSolid organizational skills and attention to detailAbility to work under pressure and meet deadlinesProficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.)Canva knowledge is a plus

Job Type: Part-time

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Job DescriptionJob Description

Se solicita Profesor(a) para ofrecer cursos en el área de Comercio Electrónico y Mercadeo Digital.

Requisitos Mínimos:

Maestría en Administración de Empresas (MBA) con concentración en Mercadeo, Mercadeo Digital, Negocios, Comunicaciones, Publicidad, E-Commerce o campo relacionado. Mínimo de tres (3) años de experiencia práctica en comercio electrónico y mercadeo digital. Experiencia en la gestión de plataformas de ventas en línea y estrategias de mercadeo digital. Conocimiento en generación de tráfico digital, redes sociales, ventas en línea y métricas de desempeño. Experiencia como educador(a) o facilitador(a), preferiblemente.

Cualificaciones Preferidas:

Dominio de plataformas de comercio electrónico como Shopify u otras similares, preferiblemente. Conocimiento en indicadores de rendimiento (KPIs), embudos de conversión y herramientas de análisis digital. Experiencia en campañas de mercadeo digital y estrategias de ventas en línea.

“Patrono con Igualdad de Oportunidades en el Empleo y Acción Afirmativa para Mujeres, Veteranos y Personas con Discapacidad.”

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Job DescriptionJob DescriptionBenefits:
Bonus based on performanceCompetitive salaryFlexible scheduleHealth insurance
You May Be a Great Fit as a Marketing Liaison at cooper downs - State Farm Agent if:
You bring a calm and steady attitude to both day-to-day tasks and fast-moving marketing initiatives.You care about your community and take pride in delivering excellent service while elevating our brand through intentional outreach.You are a natural connector who builds trust quickly, whether engaging with customers, local organizations, or representing our office at events.You listen closely and understand what people value, using those insights to shape effective messaging and guide customers toward the right solutions.You are driven by goals, growth, and results, and you know how to turn engagement into action while supporting digital marketing, campaign execution, and overall office growth.Location Address: Crestview Hills, KY 41017

At cooper downs - State Farm Agent, were here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether were helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, youll fit right in with us.


Seeking a Marketing Liaison to coordinate marketing, community engagement, and outreach efforts. This position focuses on promoting brand awareness and supporting office growth initiatives.

Responsibilities
Schedule and onboard new customers and review their policies to ensure understanding of coveragesConduct follow-up reviews to identify additional coverage opportunities and improve retentionFollow up on existing leads to generate new opportunities for the sales teamProactively request and manage Google reviews to enhance online reputationAttend community events to promote the agency, build brand awareness, and capture leadsCoordinate with underwriting teams to ensure timely policy issuance and resolve outstanding requirementsQualifications
Strong communication and organizational skills.Experience with marketing, communications, or social media preferred.Creative thinker with attention to detail.Must be able to obtain applicable state insurance licenses.


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Job DescriptionJob Description

Summer Internship 2026

We are building the best workplace for thinkers, experts, service agents, designers, and developers to come together to innovate, grow, and truly make an impact in other peoples' lives through technology.

We are proud creators of:

Expert Tax - tax preparation software for accountants in Puerto Rico

Taxmania - tax preparation software for citizens of Puerto Rico

Edi - a document management software to modernize the digital office

Follow It - case management software

Our company values ground us and guide us:

Passion

Innovation

Playfulness

Honesty

Customer Satisfaction

Growth

Discernment

Is Marketing your Passion?

If you live for creative storytelling and love the idea of building digital presence for brands that matter, this internship is for YOU! We are looking for a creative mind ready to bridge the gap between technology and people.

Our internship program offers students a unique chance to dive into the Content Marketing Lifecycle:

Content Strategy: Learn how to analyze trends and plan campaigns that resonate.Creative Production: Get hands-on experience creating engaging content for diverse digital platforms (Social Media, Video, Email, and more).Engagement & Analytics: Measure the impact of your work and learn how to optimize for growth.

Get ready to level up your portfolio using professional tools, experimenting with high-impact formats, and learning the art of digital growth! Join us for an unforgettable summer where you'll be mentored by industry professionals who are as excited about your growth as you are.

What's in it for you?

Paid internship, a very valuable experience on a friendly, flexible and collaborative environment.The opportunity to work with high level professionals in the software industry.Perks: High quality coffee, ping pong table, gym equipment, team activities and so much more!

Apply now and embark on your journey to becoming a pro!

At CEGsoft we are committed to creating an inclusive environment for all employees. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, religion, sexual orientation, gender identity, gender expression, national origin, age, disability status, genetic information, military or veteran status or any other applicable legally protected considerations made unlawful by federal, state, or local laws.

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Job DescriptionJob DescriptionResumen del Puesto

El/la Oficial de Mercadeo será responsable de planificar, ejecutar y dar seguimiento a las actividades de mercadeo institucional orientadas a la generación y acopio de prospectos (leads), asegurando que estos se conviertan en estudiantes matriculados. Su gestión estará alineada con las proyecciones de matrícula institucional y enfocada en el cumplimiento de las metas de reclutamiento y admisión establecidas por la institución.

Funciones y Responsabilidades

Ejecutar el plan de mercadeo institucional según las estrategias definidas por la dirección.

Identificar, captar y dar seguimiento a prospectos interesados en la oferta académica.

Coordinar y participar en ferias educativas, orientaciones vocacionales, visitas a escuelas, actividades comunitarias y eventos promocionales.

Representar a la institución en actividades externas e internas de promoción.

Mantener actualizada la base de datos de leads y asegurar el seguimiento oportuno hasta su conversión en matrícula.

Trabajar en conjunto con el departamento de Admisiones para asegurar la conversión efectiva de prospectos.

Desarrollar relaciones estratégicas con escuelas, organizaciones y empresas para fortalecer las oportunidades de reclutamiento.

Preparar informes periódicos de resultados, métricas de captación y conversión.

Cumplir con las metas individuales y departamentales de reclutamiento y matrícula.

Apoyar en iniciativas digitales y tradicionales de mercadeo según sea requerido.

Educación:

Mínimo Bachillerato completado en Administración de Empresas, Mercadeo o áreas relacionadas.

Experiencia:

Experiencia previa en servicio al cliente, promociones, ventas o reclutamiento.

Experiencia en el sector educativo (preferible).

Conocimientos y Habilidades:

Dominio completo de MS Office (Word, Excel, PowerPoint, Outlook).

Excelentes destrezas de comunicación oral y escrita.

Habilidad para trabajar por metas y bajo presión.

Capacidad para establecer relaciones interpersonales efectivas.

Organización, planificación y seguimiento.

Otros Requisitos:

Auto propio / Se otorga un car allowance de $250.

Licencia de conducir vigente.

Disponibilidad para trabajar horarios flexibles, incluyendo actividades fuera de horario regular.

Competencias Clave

Orientación a resultados

Enfoque en servicio

Proactividad

Trabajo en equipo

Habilidades de negociación

Organización y manejo de tiempo

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Job DescriptionJob Description

Función Principal del Puesto:

Desarrollar, implementar y mantener estrategias de mercadeo digital alineadas a los objetivos organizacionales. Gestionar de manera eficiente las actividades de mercadeo digital, publicidad y promoción de la organización. Proveer apoyo a todos los Departamentos, con un enfoque particular en Ventas, Servicio y BDC.

Funciones esenciales:

Gestionar y coordinar todas las actividades de mercadeo, publicidad y promoción digital.Analizar las condiciones actuales del mercado e información de la competencia.Realizar el mantenimiento de plataformas digitales actuales y desarrollo de nuevas plataformas.Desarrollar contenidos digitales, blogs y artículos relevantes.Crear contenido original y atractivo para las herramientas de redes sociales.Diseña, construye y mantiene nuestra presencia en las redes sociales y el contenido del sitio web.Canalizar los comentarios de los clientes de las redes sociales en todos los departamentos.Gestionar el calendario de mercadeo digital.Mantener la presencia online y la reputación de la empresa.Seguimiento de la productividad de las campañas de marketing digital, su ROI e impacto de KPI.Planifica y ejecuta todas las campañas web, SEO/SEM, mercadeo de bases de datos, correo electrónico, redes sociales y publicidad gráfica.Reacciona a los informes con ideas y estrategias que benefician a la empresa.Sincroniza la información con nuestro CRM (eLeads) y los informes del negocio.Trabajar con proveedores externos para complementar el trabajo según sea necesario.Cualquier otra función relacionada.Colaborar con los equipos de ventas, servicio y BDC.Mantenerse actualizado sobre las mejores prácticas de la industria y revisar los sitios web de la competencia para crear análisis para desarrollar estrategias de publicidad en AutoGrupo.

Requisitos:

Bachillerato en Mercadeo o Comunicaciones3 o más años de experiencia en todos los aspectos del desarrollo y gestión de estrategias de mercadeo digitalOrientado a métricas y ROIExcelentes habilidades de presentaciónExperiencia con MS Office, Adobe, Google Ads y Google AnalyticsConocimientos de publicación webDominio de las herramientas SEOExcelentes habilidades de comunicación verbal y escritaFuertes habilidades interpersonalesCapacidad para resolver problemasExcelentes habilidades analíticasCapacidad para priorizar tareas y atención al detalle
Disponibilidad para trabajar de lunes a sábados, y domingos de ser requerido. Read Less

Job DescriptionJob Description

Job Summary

The Casino Marketing Host is responsible for processing credit applications and updating player information while delivering a welcoming and personalized guest experience. This role supports the Credit department by accurately inputting player data and assisting with general credit-related functions. The Marketing Host must maintain up-to-date knowledge of all current marketing programs, promotions, and casino offerings to effectively inform and engage players, enhancing their overall experience and loyalty. Exceptional communication and service skills are essential in building strong relationships with guests and ensuring a high level of satisfaction.

Education & Experience

• High school diploma or equivalent required.

• Bilingual proficiency (English and Spanish) is mandatory.

• Must possess or be eligible to obtain a valid Casino License issued by the Puerto Rico Gaming Commission.

• Knowledge of casino rules, regulations, and operational procedures.

• Proficient computer skills required, including the use of company-approved word processing and spreadsheet software.

Skills and Competencies

• Has the ability to build and maintain strong guest relationships through personalized service and professional communication..

• Has strong organizational skills to manage player data, credit applications, and promotional details with accuracy and attention to detail.

• Has the ability to stay informed and up to date on all current marketing campaigns, promotions, and events to proactively inform and engage guests.

• Has a guest-first attitude, remaining approachable, friendly, and responsive in a fast-paced and dynamic environment.

• Can manage time effectively and multitask while balancing administrative duties and guest interactions.

Physical Requirements

• Ability to stand during long periods.

• Ability to maintain alertness and focus in a busy, often noisy environment.

• Flexibility to work varying shifts, including nights, weekends, holidays, and sometimes long hours.

• Light work – Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force constantly to lift, carry, push, pull or otherwise move objects.

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Job DescriptionJob DescriptionSalary:

Summary/Objective:

The Director, Marketing Technology & Measurement is the senior owner of the agencys marketing technology, data, measurement, and cross-platform delivery ecosystemincluding how data is collected, governed, integrated, activated, and reported across paid, owned, and partner channels. This role leads digital media operations and enablement, ensuring campaigns are instrumented correctly, reporting is consistent and decision-ready, and platform integrations support reliable performance management at scale. The Director ensures measurement integrity, first-party data readiness, privacy-safe data collaboration, and durable cross-platform connections so teams can execute confidently and prove impact.

Partnering closely with the Director of Digital Connections, this role provides the standards, tooling, and operating processes that power consistent delivery and trusted performance insights, and reports to the Managing Director.

Essential Duties & Responsibilities:

Marketing Technology leadership & platform governanceOwn the agencys marketing technology + measurement ecosystem across paid, owned, and partner channelsGovern the ad tech and marketing technology stack (tool selection criteria, access/permissions, documentation, vendor coordination, platform change management)Innovation & Platform Adoption: Identify, pilot, and scale emerging marketing/ad tech and measurement capabilities, creating adoption playbooks, governance, and trainingDigital media operations, standards & enablement (scale delivery)Operationalize best practices through playbooks, templates, launch/QA checklists, training, and recurring governance routinesProvide enablement to media and account teams (launch readiness standards, troubleshooting support, platform configuration best practices)Act as escalation point for complex implementation, tracking, and data issues; reduce firefighting through repeatable processesSupport onboarding and new business with audits, feasibility assessments, and transition planningData strategy, management & governance (source of truth)Own marketing data management: data quality, governance, retention, documentation, and definitions (KPI dictionary/source-of-truth standards)Establish standards for data hygiene and stewardship (naming/taxonomy, deduplication, identity considerations, consent signals, access controls)Build scalable governance toolkits (templates, policies, QA routines) applied consistently across accountsFirst-party data enablement & audience operationsLead first-party data strategy and operational readiness (segmentation, suppression, lifecycle signals, audience governance)Partner with clients to connect first-party sources (CRM/CDP/commerce systems, as applicable) to activation and measurement workflowsensuring data is usable, compliant, and measurableEnable audience operations across platforms (audience creation, refresh processes, match-rate improvements, audience QA, documentation)Data architecture, integration & processing (connect the ecosystem)Own the data architecture that connects platforms (ad platforms, analytics, CRM/CDP, BI/reporting, call center/offline systems as applicable)Define how data is ingested, transformed, validated, and surfaced (processing logic, event schemas, mapping, error handling, version control for definitions)Manage/partner on data pipelines and connectors that support automated reporting and cross-platform reconciliation (including structured discrepancy resolution workflows)Data clean rooms & privacy-safe collaborationLead the agency POV and practical use cases for data clean rooms / privacy-safe collaboration (measurement, audience overlap, reach/frequency, suppression, incrementality supportwhere applicable)Coordinate workflows with clients and partners: requirements, governance, documentation, and trusted measurement outputsEnsure privacy compliance in data collaboration (permissions, consent signals, regional/state considerations, data minimization best practices)Measurement framework & tracking architecture (ensure integrity)Own the measurement approach across the digital media ecosystem, including KPI definitions, reporting principles, and confidence levels (what we know vs. whats directional)Lead tracking standards and implementation frameworks (event design, taxonomy/naming, conversion definitions, QA processes)Oversee ongoing measurement integrity (audits, anomaly detection, discrepancy investigation, root-cause analysis, prevention)Reporting, insights & decision support (turn data into action)Build and govern reporting systems that produce decision-ready outputs (dashboards, automated pipelines, validation/anomaly checks)Translate performance signals into clear insights and recommendations in partnership with the Digital Connections DirectorSupport client narratives: what changed, what drove results, and whats nextgrounded in measurement confidenceTeam leadership & client deliveryLead and develop analysts assigned to specific clients, setting priorities and ensuring consistent, high-quality deliveryProvide hands-on guidance on measurement problem-solving, reporting, and insight generation across accounts

Relationship to the Digital Connections Director (how you work together)

Digital Connections Director owns performance strategy and activation decisions (what we do in the market).Director, Marketing Technology & Measurement owns the data/tech foundation and proof (how we instrument, integrate, govern, and trust what we see).Co-own the learning agenda and performance narrative (what we learned and what well do next).

Client-Facing Functions

Advise clients on measurement strategy, data readiness, platform integration, and privacy-safe collaboration.Support senior client conversations related to reporting confidence, discrepancies, attribution, and performance proof.Ensure clients understand what is measured, how it is measured, and the level of confidence behind insights.

Internal Functions

Define and maintain standards that enable consistent, scalable campaign execution and reporting.Provide technical leadership and guidance to digital, media, analytics, and account teams.Partner cross-functionally to align activation, measurement, and reporting workflows.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Supervisory Responsibility:

Lead and develop analysts and marketing technology team members assigned to specific clients or initiatives.Set priorities, review work quality, and ensure consistent delivery across accounts.Provide coaching and hands-on problem solving related to measurement, reporting, and data architecture.

Job Competencies

Strategic and systems-oriented thinking.Strong analytical judgment and attention to data integrity.Ability to translate technical complexity into clear, actionable guidance.Operational discipline and process design capability.Collaborative leadership and stakeholder influence.

Core Competencies

Measurement Integrity: Builds trust in data and reporting through rigor and governance.Technical Leadership: Owns complex systems while enabling non-technical teams.Clarity & Structure: Reduces ambiguity through standards, documentation, and process.Client Stewardship: Ensures confidence, transparency, and credibility in performance discussions.Continuous Improvement: Proactively evolves systems, tools, and practices.

Preferred Education and Related Experience:

Bachelors degree in Marketing, Analytics, Information Systems, Business, or a related field required.Advanced degree or certifications in analytics, data engineering, or marketing technology preferred.812+ years of experience in marketing technology, measurement, analytics engineering, ad tech, or data strategy.Agency experience is strongly preferred.

Knowledge & Critical Skills

Deep understanding of marketing technology stacks, analytics platforms, and ad tech ecosystems.Strong grasp of first-party data activation, audience operations, and privacy-safe data collaboration.Experience designing data architectures that connect activation platforms to reporting environments.Proficiency in data governance, KPI frameworks, tracking design, and discrepancy resolution.Ability to communicate technical concepts clearly to non-technical stakeholders.

Physical Demands:

Ability to work extended periods at a computer and participate in virtual and in-person meetings.Occasional travel (515%) for client meetings, onboarding, or internal planning sessions.

Updates and Revisions:

Due to the dynamic and changing environment in our industry, the Company reserves the right to modify this Job Description as needed

Work Environment & Schedule Requirements:

Fast-paced, collaborative agency environment.Frequent interaction with senior leadership, clients, and cross-functional teams.Environment that requires precision, adaptability, and proactive problem-solving.Flexibility required to support launches, audits, or critical measurement initiatives.Extended hours may be required during platform changes, major implementations, or client escalations.Flexibility to work Holidays and Weekends based on business needs. Read Less

Job DescriptionJob Description

Type: Full-Time

About OnSpot Dermatology

OnSpot is not your typical dermatology practice. For 5 years, we’ve been a leader in mobile

clinical excellence, bringing world-class skin care directly to where people live and work. We

have the fleet, the top-tier providers (with record-breaking cancer find rates), and a stellar

reputation. Now, we need the architect to tell our story and fill our schedules.

The Role

We are looking for a Marketing Trailblazer. We are looking for someone to build our marketing

strategy from the ground up. You will have full ownership of the marketing budget and

creative direction, tasked with designing and deploying high-impact campaigns that ensure

every time an OnSpot mobile unit pulls into a territory, the community knows who we are and

the schedule is 100% full.

Your First 90 Days:

● Full-Spectrum Campaign Design: Create and launch integrated campaigns across

digital ads, social media pages, and physical collateral like flyers and direct mail for

site-specific promotions.

● Audit & Launch: Evaluate our 5-year patient database to launch a "Patient

communication" campaign.

● Territory Domination: Develop "Geofencing" and Local SEO strategies so we dominate

"Dermatologist near me" searches in every city we visit.

● Budget Optimization: Establish a baseline for Customer Acquisition Cost (CAC) and

deploy our marketing budget across high-performing channels.

● Provider Spotlights: Use our clinical data to highlight our providers' expertise (e.g., our

high diagnostic yield for skin cancer) to build deep trust with new patients.

What We’re Looking For:

● 2 to 5+ Years in Marketing: Ideally in healthcare, multi-site retail, or mobile services.

● Creative Design Skills: Proficiency in designing assets for digital platforms, social

media, and print (flyers, brochures, etc.). You should be able to take a campaign from

concept to final design.

● Budget Management Experience: Proven ability to manage a marketing spend, track

ROI, and pivot strategies based on financial performance.

● Data-Driven Mindset: You should be comfortable looking at a dashboard and saying,

"Fort Myers schedule is light next week; let’s pivot our ad spend there today."

● The "Trailblazer" Spirit: You are a self-starter who prefers building a department and

managing a budget over joining a pre-existing one.

Why OnSpot?

● Competitive Salary ($60k) + Performance-based bonuses.

● The chance to lead and trailblaze a marketing department for one

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Job DescriptionJob Description

NUC University is looking for Digital Marketing Instructors

Minimum requirements:

Master’s Degree with a Specialization in Marketing or Business Administration with a Specialization in Digital MarketingOne year of Higher Education teaching experienceAble to speak English and Spanish

All positions require exceptional computer skills using Microsoft Office applications, Adobe and familiarity with information systems; available to deliver the course using diverse resources; strong verbal and written communication skills.

Applicants must meet the minimum requirements to be considered.

Employer with Equal Employment Opportunity for Women, Minorities, Veterans, and Persons with Disabilities.

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Job Responsibilities Manage and publish content across platforms such as Instagram, Facebook, and LinkedInUtilize design tools such as Canva, Adobe Photoshop, Adobe Illustrator, and Adobe InDesignSchedule and manage content using tools like Hootsuite or BufferSupport email marketing campaigns using Constant Contact or similar platformsOperate technology, systems, and software such as voicemail systems, copy/scanners, personal computers, and MS Office At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Digital Platforms & Tools
The Marketing & Graphic Design Coordinator is responsible for assisting management with administrative tasks including, but not limited to, ordering, data entry, filing, etc. The Marketing & Graphic Design Coordinator will be required to work well with customers, visitors, and employees in a professional and cheerful manner. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs

Graphic Design & Creative ProductionDesign branded marketing materials including social media graphics, flyers, brochures, email templates, and digital adsCreate and maintain visual assets aligned with brand guidelines (logos, color palettes, typography)Edit photos and videos for marketing use, including short-form content for social platformsCollaborate with leadership to conceptualize and execute creative campaigns Content Creation & ManagementDevelop engaging written and visual content tailored to target audiencesMaintain a content calendar and ensure consistent posting cadenceMonitor engagement (comments, messages, reviews) and escalate or respond as appropriateCapture and curate content (photos/videos) for real-time and scheduled use Administrative Support (Marketing-Focused)Coordinate meetings, campaigns, and marketing events including logistics and materials preparationMaintain organized digital asset libraries (graphics, templates, brand files)Assist with vendor coordination (printing, advertising, promotional materials)Prepare reports, presentations, and internal communications related to marketing initiatives Analytics & ReportingTrack KPIs such as engagement rates, reach, conversions, and campaign ROIGenerate weekly/monthly performance reports with insights and improvement strategiesMonitor trends and competitor activity to inform marketing direction
Qualifications Basic knowledge of SEO and keyword optimizationExperience with paid ads (Meta Ads Manager, Google Ads)Familiarity with video editing tools (CapCut, Adobe Premiere Pro)Photography or branding experienceDemonstrates interpersonal and communication skills, both verbal and writtenDemonstrates strong interpersonal skills, accuracy, and attention to detailRequires frequent performance of repetitive motions with hands and/or armsPrior administrative experience preferredThe ideal candidate will have a solid understanding of Microsoft applications, including but not limited to: Outlook, Word, PowerPoint, and Excel Minimum / RequiredHigh school diploma or equivalent1?3 years of experience in marketing, graphic design, administrative coordination, or related fieldProficiency in design and marketing tools such as Canva, Adobe Photoshop, and Adobe IllustratorExperience managing content on platforms like Instagram and FacebookStrong organizational and administrative skills with the ability to manage multiple prioritiesPortfolio demonstrating graphic design and/or social media workExperience with short-form video editing (Reels, TikTok)Basic photography or content capture skillsAbility to maintain brand consistency across multiple platforms Highly Valued Portfolio demonstrating graphic design and/or social media workExperience with short-form video editing (Reels, TikTok)Basic photography or content capture skillsAbility to maintain brand consistency across multiple platformsCertifications in Adobe Creative Suite, digital marketing, or social media management
Education
High School Diploma
Bachelors preferred

About Aramark
Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .

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Job Description:

Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world's largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection.

Summary:

The Marketing Strategic Partner will lead the marketing efforts globally for FM Intellium, FM's specialized offering focused on data centers, artificial intelligence and power systems - the data ecosystem. This role works with senior executives and leads consultation and collaboration with Marketing, Sales, Operations, Market Relations, and other colleagues to develop and implement marketing strategies and plans for global marketing campaigns and programs. The role is responsible for ensuring campaigns efficiently advance corporate and operations objectives supporting growth and strategic engagement initiatives within FM Intellium.

Schedule and Location:

This position can be based at one of the following FM locations; Boston, MA, Norwood, MA or Johnston, RI. This is a full-time office-based position with flexibility for two remote working days each week, based on business needs.

Domestic and international travel is required 10-15% throughout the year.

Responsibilities:

Lead end-to-end program development and activation of Intellium messaging in market, inclusive of thought leadership, creative production, and audience engagement in support of revenue and lead generation goals.

Partner with FM Intellium engineering, underwriting, operations, and risk management leaders to align marketing campaigns with technical capabilities, emerging risk trends, and client investment strategies.

Create and coordinate execution of omnichannel integrated marketing plans across channel partners, including paid media, social, enablement, PR, multimedia, interactive/web, direct mail, events, and brand experience, aligned to audience journeys, working closely with Sales, Operations, Client Service, and external colleagues. Set and manage campaign budgets.

Contribute to management of agency and vendor relationships.

Follow established processes to optimize the effectiveness, efficiency, creativity, agility and quality of programs and tools designed for the market and client-facing teams.

Serve as an occasional spokesperson for FM Intellium in the press, industry events, with clients, brokers, and prospects, etc.

Monitor metrics to measure the effectiveness of marketing programs; track, analyze, and report on results to optimize impact.

Monitor the data center infrastructure market trends, competitive dynamics, and client engagement signals to inform account selection, messaging strategy, and campaign planning.

Ensure all work is done within agreed-to marketing practices and procedures, and in alignment with the brand positioning and compliance.

Qualifications:

Required Education:

Bachelor's degree in Marketing, Communications, or Business.

Required Work Experience:

5+ years of marketing experience is required, with an emphasis on product marketing strategy and execution in a corporate and/or agency setting.

B2B experience.

Highly Preferred Work Experience:

8-10 years of increasingly responsible positions in a corporate and/or agency setting.

Global experience in a corporate environment.

Required Skills:

Understands the business objectives of assigned campaigns and knows which marketing plans and tactics will support achieving the objectives at a global and regional level.

Apply knowledge of marketing to decide how best to prioritize plans and campaigns to achieve Corporate and Operations objectives.

Digital marketing, including paid media, AI tools, social media, SEO/GEO, etc.

Solid understanding of the business priorities of FM and its various business units.

Demonstrated ability to develop, deliver and run global and local integrated marketing plans with detailed objectives and proven ROI.

Consistent track record of delivery on budget and meeting deadlines.

Public speaking and executive presence.

Excellent communication and creative thinking skills.

Demonstrated project management skills.

Strong interpersonal skills-demonstrated teamwork skills.

Customer focused.

Highly Preferred Skills:

A balance of "hands-on" and strategic leadership skills.

Strong decision-making skills.

Uses data and other inputs to make decisions, owns decision, and takes accountability for work using strong organizational and analytical skills.

Proven track record of delivery to tight budgets and deadlines.

Excellent communication and creative thinking skills.

Demonstrated project management skills.

Strong interpersonal skills - demonstrated teamwork skills.

Client focused.

Comfortable to engage with Senior Leadership.

Experience using cutting-edge media.

Adaptable: Open to change in response to new information, unexpected circumstances, and/or ability to work in ambiguous situations.

The final salary offer will vary based on individual education, skills, and experience. The position is eligible to participate in FM's comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more.

FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.

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Job DescriptionJob DescriptionJob Title:
Retail Marketing Assistant / HVAC Brand Ambassador (Part-Time, Paid Training)

Job Type:
Part-time (W-2 Employee)

Pay:
$15 per hour + performance incentives
Top performers can earn $20–$30/hour+

Schedule:10:00 AM – 4:00 PMThursday – SaturdayUp to 18 hours per weekFlexible scheduling (some weekday shifts available)Occasional evenings during peak seasons
Office Location: Menomonee Falls, WI

Store Location: Will Vary (Greater Milwaukee Area Home Depot Retail Locations)

Full Job Description:
FUN, REWARDING PART-TIME OPPORTUNITY
Capital Heating, Cooling, Electric & Plumbing is looking for dependable, outgoing individuals to join our team as a Retail Marketing Assistant / Brand Ambassador.
This is an entry-level role—no prior marketing experience required. We provide paid, hands-on training to help you succeed.
If you enjoy talking to people, working in a fast-paced environment, and want a job where your effort directly impacts your pay, this is a great fit.

ABOUT US
Capital Heating, Cooling, Electric & Plumbing is a locally owned company based in Menomonee Falls, WI.Authorized Service Provider for The Home DepotMilwaukee Top Places to Work (3 consecutive years)BizTimes Future 50 WinnerMilwaukee Business Journal Fastest Growing FirmWe are known for building a positive, high-energy workplace with real growth opportunities.

WHAT YOU’LL DO
Represent our company inside Home Depot and local retail locations
Engage with customers and start friendly conversations
Promote HVAC services, seasonal specials, and maintenance offersGenerate qualified leads for our sales teamAssist with in-store displays, signage, and marketing materialsEnsure promotional materials are accurate and visibleGather customer feedback and share insights with the teamBuild relationships with store associates and team members
WHAT WE’RE LOOKING FORPositive, outgoing personalityStrong communication and people skillsComfortable approaching and speaking with customersReliable, self-motivated, and goal-orientedTeam player with a willingness to learn
REQUIREMENTSHigh school diploma or GEDValid driver’s license (travel between locations on occasion)Ability to pass background check and drug screeningMust be able to stand for extended periodsWeekend availability required
NICE TO HAVE (NOT REQUIRED)Retail, customer service, or sales experienceBrand ambassador or promotional experienceInterest in marketing, business, or HVAC industry
WHAT YOU’LL GAINHands-on experience in marketing and promotionsPaid training and skill developmentExposure to the HVAC and home services industryOpportunity for advancement within the companyFlexible, part-time schedule
WORK ENVIRONMENTIndoor, climate-controlled retail environmentOn-site at Home Depot and local partner locationsActive, customer-facing role
APPLY TODAY
If you’re motivated, energetic, and ready to grow with a top local company—we want to hear from you. Read Less

Job DescriptionJob DescriptionCompany Description

Northrop Realty represents buyers and sellers of residential real estate in the Baltimore and Washington metropolitan regions with offices in Annapolis, Baltimore, Clarksville, Columbia, Ellicott City, Fallston, Frederick, Lutherville-Timonium, Phoenix and Sykesville, MD. Northrop Realty also operates coastal office locations in Bethany Beach, Fenwick Island, Lewes-Rehoboth, Millsboro and Newark, DE in addition to Oak Island and Southport, NC.

At Northrop Realty, we proudly offer a comprehensive benefits package to full-time employees after a 90-day introductory period, designed to enhance employee health and well-being. Benefits include 100% employer paid health insurance (medical, dental, and vision – Individual & Family), health coaching through NOOM, 80 hours of prorated PTO in the first year, 120 hours of PTO afterward, 11 paid holidays including one floating holiday and your birthday. We also provide two weeks of paid parental leave for new parents who have completed at least six months of service. 

In addition to an IRA retirement plan with matching contributions, we also offer supplemental benefits including life insurance, disability coverage, and accident insurance providing employees with extra peace of mind.

Job Description

Job Summary:

As Northrop Realty’s Home Marketing Consultant, you appreciate that first impressions are everything. You have an eye for design and detail. You put homeowners at ease by making thoughtful recommendations about professionally staging their home. You provide exceptional service by partnering with our clients and our agents to capture and promote a home’s best features. 

Essential Functions: 

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Must be willing and able to drive throughout the DMV (DC, Maryland, and Virginia.)

Provides staging consultations to 8-10 sellers per week in Maryland, D.C., and Virginia.

Communicates regularly with agents so they know what to expect in each step of the listing (e.g., sends reminders, checks-in, etc.). 

Coordinates and attends virtual tour and 3-D walk-thru photography shoots with our 3rd party vendor; takes notes during tour to capture the features of each home.

Creates stunning property brochures by selecting photos that showcase the home; writes creative copy to accompany the brochure and MLS listing.

Verifies each assigned home in Multiple Listing System (MLS) is accurate, including notation of community amenities. 

Ensures assigned company vehicle is kept clean including but not limited to not smoking in vehicle; ensures vehicle maintenance is scheduled and completed; coordinates with Facilities Manager on vehicle inspections, registration, and insurance; notifies management of any traffic related incidents (e.g., tickets, accidents).  

Maintains accurate and compliant files for all transactions.

Performs additional detailed administrative tasks (e.g., sets up property lockboxes) related to the marketing of our listings.

Lives the Northrop values.

Supervisory Responsibilities: 

None

Qualifications

Required Skills/Abilities: 

Excellent verbal and written communication skills. 

Excellent organizational skills and attention to detail.

Excellent people skills and interpersonal savvy.

Excellent time management skills with a proven ability to multitask and meet deadlines.

Strong initiative.

Ability to function well in a high-paced environment.

Ability to work flexible hours including some weekends (a non-typical Monday-Friday schedule). 

Proficient with Microsoft Office and Google Workspace.

Strong knowledge of and ability to use Customer Relationship Management Systems and/or related tools; experience with Salesforce Is preferred.

Education and Experience: 

High school diploma or equivalent required; Bachelor’s degree in business or a related field preferred.

Experience in real estate, residential design, or product marketing preferred.

ASP® certification a plus or the ability to obtain certification within 6 months of hire

Physical Demands:

Prolonged periods of sitting at a desk and working on a computer.

Must be able to lift and carry up to 15 pounds at times. 

Travel Required:

Must be willing and able to travel.

Must maintain reliable transportation.

Additional Information

All your information will be kept confidential according to EEO guidelines.

The compensation for this position ranges from $52,920 to $58,800 annually, which equates to an hourly rate between $25.44 and $28.27.

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Job DescriptionJob DescriptionDescription:

***NO PHONE CALLS PLEASE! APPLY THROUGH THIS LINK ONLY*** 

Are you a goal getter? Enjoy a fast paced environment? A team player? 

Then Dick Broadcasting (Home of Rock92.3 & 107.5KZL ) might be the place for you! 

Look us up @ www.dickbroadcasting.com

Dick Broadcasting Company Inc. is now hiring a Marketing Consultant in the Greensboro/High Point/Winston Salem market. The Media Sales Professional must be able to effectively identify and create solutions to help local and national business thrive in this environment. Grow advertising revenue through both “traditional” and “non-traditional” media and must effectively communicate with clients and staff. Someone who is well-organized and has a deep understanding of prospecting, appointment setting, and developing strong relationships with customers. Must be able to manage his/her own time and use their time effectively to maximize results. 

Media Sales Professional:

o Manage digital sales

o Manage Radio sales

o Proven Sales Record, Time Management, and Presentation Skills with Technical expertise and confidence in online, mobile, social media, and computer skills

o Ability to effectively collaborate with clients, promotions, and on-air team. 

o Ability to plan, strategize, sale, execute, and deliver results.  

o Develop and deliver sales presentations in live settings

o Must travel to client and prospects locations in order to win and/or support accounts. 

o Follow up on all self-generated and company-generated contacts in an organized and effective fashion. 

o Regularly meet and exceed monthly and annual sales targets

o Prepare for and attend weekly 1:1 and weekly sales meetings. 

o Be willing to learn and excel. 

About DBC Inc.:

Dick Broadcasting was founded in 1952 when James A. Dick Sr, filed an application with the FCC for a Daytime AM Station in Knoxville, TN. The station went live in 1953, with a focus on Local Content and commitment to being involved in the community. He went as far as creating call letters to match that commitment, calling the station WIVK which stood for the Independent Voice of Knoxville. In 2000 Dick Broadcasting Inc. sold 14 of the 16 radio stations it owned. Keeping the best to in the world. Rock 92 and 107.5 KZL. In 2015 Dick Broadcasting launched our digital arm DBC Next. Helping our clients with all of their digital needs. From Websites to Facebook post. We can deliver it all.In 2017 Dick Broadcasting once again grew. Went from owning the best two radio stations in the world in Greensboro/High Point/Winston-Salem to owning more stations Savannah, GA, Myrtle Beach, SC, and stations in New Bern, NC.  

Dick Broadcasting Co. Inc. of Tennessee provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Requirements:

PI2ca3daed140a-25405-38209434

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Job DescriptionJob DescriptionRequisition Title: Consumer Marketing Consultant (04BRI)
US-FL-MelbourneDescription

Consumer Marketing Consultant

At Percepta, we bring first-class service across each market we support. As a Consumer Marketing Consultant in Melbourne, Florida, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture

What You’ll Be Doing
The Marketing Program Headquarters (MPH) Program is the main contact center within the Melbourne Business Assistance Center (MLB BAC), which provides live agent support for inbound to customer inquiries related to current incentives, vehicle inquiries, campaign fulfillment, direct to consumer marketing programs, and other Automotive Client Company general requests. The main objective of the center is to positively influence the purchasing decisions of consumers by answering inquiries, educating consumers on Automotive Client vehicle competitive advantages and sales incentives, locating dealerships and vehicles, scheduling vehicle test drives and following up on their experience.

The Consumer Marketing Consultant CMC is an agent role for the MPH Program Team. The CMC will provide customer support at various touchpoints throughout customer journey. This includes inquiries related to product requests, sales/marketing information, technical difficulties associated with the various points of the ownership experience, test drive scheduling, incentive eligibility, opt out / privacy preferences related to marketing communications, and inquiries regarding online consumer tools and resources.

During a Typical Day, You’ll
• Manage new and existing workload within the standard timeframe, as applicable to program standards.
• Research and resolve complex customer inquiries and concerns, which may require escalated handling in requesting assistance from various business partners and/or client.
• Responsible for handling inbound customer concerns and inquiries in a timely manner.
• Maintain knowledge of functional areas and company policies and procedures through desk drops and reoccurring training.
• Educate the customer on client products and services.
• Multi – Channel communication with current or potential Customers by phone (inbound/outbound), email and/or chat in assisting customers with inquiries about client products and/or services.
• Explain services and special promotions to customers, while adhering to all guidelines and regulations.
• Assist customers experiencing technical issues, which may require use of escalation resources/processes in order to resolve issues and concerns.
• Provide customer support with various online tools.
• Utilize various resources to obtain relevant information for customer’s inquiry/concern in effort to provide clear and concise information along with educating customers on self-service options for future reference.
• Document every customer interaction, including follow up requirements and resolutions or outcomes, within the appropriate systems/applications.
• Assure that all customer contacts are properly logged into appropriate contact system, to allow for an accurate historical view of a customer’s contacts with the program.
• Required to meet specified goals associated with program metrics, as set by Operations Management, which include service levels, quality standards, customer satisfaction survey results, and overall productivity, while also following all policies, procedures, and controls.
• Provide feedback/recommendations to management concerning possible problems or areas of improvement.
• Knowledge, understanding, and compliance with Percepta policies and procedures; product information, content, resources, training, and systems along with all applicable Federal, State, and Local laws and regulations relating to job duties.
• Be receptive to feedback and coaching, as applicable and based upon set standards provided by Operations Management and Supervisors.
• Participate in projects, duties, and other tasks assigned by management.
• Strive to achieve ‘world-class’ customer service with each consumer. World-class is defined as consumers having a uniquely pleasant experience, feeling they received valuable service and knowledge from a competent professional thereby increasing the probability of a vehicle purchase and increasing brand awareness.

What You Bring to the Role
• High School Diploma or GED, required
• 1-year previous experience in sales, marketing, customer service, or any combination thereof – required
• 1-year previous experience in contact center environment – required
• Knowledge and passion of the Automotive Industry and cutting-edge technology - preferred

What You Can Expect
• Competitive Salary with Incentives
• Health/Dental/Vision/Life Insurance
• Flexible Spending Account (FSA) and Health Savings Account (HSA)
• 401(k)
• Vacation/Sick Time and Paid Holidays
• Tuition Reimbursement
• Employee Assistance Program
• Employee Discount Program
• Training and Development Programs (Percepta College)
• Employee Rewards Program (Perci Perks)

A Bit More About Your Role
• Problem-solving abilities for resolving basic to complex matters
• Ability to accurately type at a rate of 30 wpm required
• Genuine desire for interacting and building relationships.
• Exhibit excellent interpersonal, written, and oral communication skills.
• Present a professional and polished demeanor escorting the customer through their inquiries.
• Evidence of strong previous experience in marketing and/or customer service
• Ability to work in a team-fostered environment.
• Self-sufficient, resourceful and works well with minimal supervision
• Intermediate computer skills such as Web Browsing, Email (including Microsoft Outlook), Microsoft Excel and Word.
• Adaptable to a flexible schedule
• Strong Active Listening skills, accompanied by delivering effective probing questions
• Web-Navigation Skills in supporting and guiding customers
• Shift work, hours of operation – Monday through Friday 8am-8pm (EST)

About Percepta
Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.
Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we:
• Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.
• Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction.
• Leave it better – We take ownership and leave every process, person, and place better than we found it.
• Win together – We succeed as one—celebrating, supporting, and showing up for each other.
• Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out.
Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect on the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.

#LI-onsite

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Job DescriptionJob DescriptionCompany Description

Westgate Resorts is the largest privately held timeshare company in the world, with 60+ resorts in top destinations like Orlando, Las Vegas, Gatlinburg, Park City, and Myrtle Beach. Recognized by U.S. News & World Report as one of the Best Companies to Work For, we’re committed to creating a supportive, rewarding workplace where our 9,000 Team Members can grow and thrive. Since 1982, we’ve delivered unforgettable vacations through exceptional service, innovation, and community engagement. With the recent addition of VI Resorts by Westgate, our footprint now includes the Pacific Northwest, Hawaii, Canada, and Mexico. Join us and be part of a team that values passion, integrity, and excellence—where your work helps create memories that last a lifetime.

Job Description

Customer Service and Sales support for the Welcome Center of Corp. Marketing Road Program. Promotes Westgate Resorts through arranging tours for qualified potential timeshare purchasers, books room nights, sells attraction tickets, and provides concierge services in contracted locations. Assists with new hire training with, Corp. Road Program training, Guidelines and Policies. 

To perform this job successfully, an individual must be able to perform each essential duties and responsibilities satisfactorily. Additionally, the person must possess and adhere to the following core company values:

IntegrityPassionWork Ethic

Essential Duties and Responsibilities 

Duties include but we are not limited to the below tasks. Other duties may be assigned or removed based on business needs.

Presents and arranges Westgate timeshare tour promotion to qualified guests at various contracted locations on a daily basisArrange and book room nights for guests that walk into the welcome centersProvides concierge service for contracted locationsMaintain updated information on local area attractions and special events, and maintaining a courteous, professional image to guests as a team member of resortArrange and book tours of the resort for possible timeshare salesResponsible for personal sale quotas; Tours, Tickets and RoomsAble to work a flexible schedule (day/hours) including weekends and holidayAble to handle cash and tickets accurately and securelyProvide friendly and professional customer serviceResponsible of Inventory and Supplies of the Center when neededEnsure location is well-kept, clean and maintainAssist with cash handling forms, policies and procedures, confirming cash amounts and reporting issues timelyAssist with team members engagement activities and information on a daily basisCover for other employees shifts if needed by Center ManagerQualifications

Must be able to handle cash and tickets accurately and securely, be able to communicate well with others, enjoy working with tourists, be able to take direction well, possess strong auditing skills, and possess good management skills.Work in Indoor and outdoor if required.Ability to work in a moderate noise level attributed to business office with computers and printers, light trafficMinimum of 1 year of sales and/or customer service experience requiredSales oriented individualProduct knowledgeStrategic prospective skillsAbility to adapt in changing environmentAnalytical skills

Additional Information

Why Westgate?  

Comprehensive Health Benefits – Medical, Dental, and Vision CoveragePaid Time Off – Vacation, Sick, and Personal Time to RechargePaid Holidays401(k) with Generous Company Match to Support Your FutureDaily Pay – Access Your Earnings When You Need ThemFamily-Focused Benefits – Pregnancy, Parental Leave, and Adoption AssistanceWellness Programs to Support Your Well-BeingFlexible Spending Accounts (FSA)Tuition Assistance to Help You Grow Your CareerMilitary LeaveEmployee Assistance Program (EAP) – Support When You Need It MostLife, Disability, Accident, Critical Illness, and Hospital InsurancePet Insurance for Your Furry Family MembersLoyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and MoreLow-Cost Gym MembershipNEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ DependentsCareer Growth and Advancement OpportunitiesCommunity Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.

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