• V

    Sr. IT Medical Imaging Analyst (Hybrid) Epic Radiant  

    - MARLTON
    *Epic Radiant CertificationJob Summary:  Responsible for enhancing, su... Read More

    *Epic Radiant Certification

    Job Summary:  

    Responsible for enhancing, supporting, and maintaining medical imaging and clinical applications within the Virtua Health System.  Demonstrates subject matter expertise in solutions development and implementation of software and workflow design in the following service lines:  Cardiology, Dental, Maternal Fetal Medicine, Neurology, Perinatal, and Radiology. Additionally, responsible for understanding and documenting complex business needs as well as recommending appropriate IS solutions. Extensive knowledge of customer workflow, application software, technical system integrations, modality configurations, and building tools. Responsibilities include providing instruction on various technical topics to other team members, assisting with oversight of at least 5 IT applications and providing expertise and leadership for at least 5 projects per year. Assistance with the optimization of the application through development of new functionality, testing and implementing scheduled vendor releases and system upgrades, and fixing system defects. Provide technical and functional application analysis, define system requirements, system integration specifications, and work with Informatics in developing Visio models using best practices for build and configuration, workflow analysis, maintenance, data integrity, and auditing capabilities. Knowledge and adherence to cybersecurity and HIPAA policies and practices. The Sr Medical Imaging Analyst position will manage external IS vendor relations for greater than 5 medical imaging, and/or clinical applications. Facilitates IT Questionnaires as assigned. 

    Position Responsibilities 

    Interprets and analyzes complicated workflow/system requirements to design, configure, test and implement medical imaging and clinical application solutions while creating and maintaining all documentation for assigned applications in order to establish standards for configuration, integration, and enhancements within the application. Works independently to handle day-to-day support of IT applications including error management, maintenance and troubleshooting of medical imaging and clinical systems including but not limited to application workflow, design, integration, and other related activities. Maintains extensive working knowledge and documentation of business processes, workflows and regulatory requirements.  Conducts research on emerging technologies to stay current on newest technologies to optimize workflow, patient safety, regulatory requirements, and system integration improvements as related to service line support. Facilitates effective customer engagement through regular meetings, rounding, participation in IT initiatives, and communications regarding requirements, enhancements, priorities, and upgrades.  Develops detailed design specifications and builds application components based on customer needs and software capabilities.  Analyzes new functionality in releases to determine how it should be used. Works closely with other IT personnel, Virtua clinical and business operational leaders to ensure timely resolution of issues. Represents business application needs to management as part of the annual IT strategic planning process. Performs system administration work related to IT applications and associated systems; assists with development and implementation of procedures to support and maintain existing systems; responsible for testing disaster recovery plans for the Virtua environment. Collaborates with customers, Virtua IT resources, Informatics, and vendors to develop and design complex future state business processes and workflows. Maintains maximum system performance using appropriate tools, methods and thresholds to proactively monitor critical issues and takes corrective action to rectify and minimize system interruptions. Spearheads small to medium projects and/or upgrades as necessary following all project management standards.  Assists with troubleshooting and problem-solving support and acts as a technical resource to other IT staff. Actively participates in system build, configuration, and testing events. Develops complex test plans and completes unit and integrated testing for supported applications including 3rd party applications. Prepares required testing validation documentation and obtains review and necessary approvals for go-live. Works independently on small/medium team projects within the designated timeframe and under guidance of Lead Analyst, Architect, or manager. Serves as a role model, team lead and mentor for staff; enforces best practices, accepts stretch assignments, leads service improvement efforts within the team, creates education sessions to share technical knowledge, and facilitates team meetings when requested by the team manager. Maintains CMDB within Service Now to ensure appropriate documentation for modalities, medical imaging equipment, and clinical applications. Adheres to IT Standards with Problem Management, Change Management. Content Management, Data Courier and IT Practices as required to provide on-call 24x7 support.  Cultivates and disseminates knowledge of application change management best practices.  Coordinates software updates and changes. Ensures high availability and performance of business applications meeting defined SLAs. Performs service interruption analysis to identify trends or service improvement needs. Periodically reviews the team’s customer ticket queues to ensure compliance with expected IT metrics for problems, requests and incidents.  Participates in performance improvement activities working closely with departments’ identified and key personnel to improve and/or design future needs and efficient workflow processes that include further integration for end users, clinical operational and physician users. 

    Position Qualifications Required: 

    Required Experience: 

    At least 5+ years of experience directly related to healthcare IT, preferably in medical imaging technologies. Expertise in multiple medical imaging and clinical applications. Excellent facilitation and communication skills.  Healthcare Business or clinical specialty experience is highly recommended. Must be knowledgeable regarding the business of health care, the flows of information and emerging technologies.  Must be able to function with minimal supervision and as part of a team.  Must be able to deal with ambiguity and multiple priorities in a busy decentralized multi-entity environment. Must be an excellent role model and service provider with a commitment to quality, with the ability to convey confidence in the IT function and provide leadership and mentoring to staff.   Business or clinical specialty experience is highly recommended. 

    Required Education: 

    B.A./B.S. in Information Systems or related field required.  A combination of relevant education and experience will be considered in lieu of a degree. 

    Training / Certification / Licensure: 

    Expertise and certification required in multiple IT applications. Other certifications may be requested as needed by Virtua. 

    Proficient with MS Office applications, including Word, Excel, Visio, MS Teams, and PowerPoint.  Also, proficient in the use of Service Now.   #RD_P1

    A Culture of WE 

    Expectations of our colleagues: 

    Patient and Consumer Centric 

    Open Communication 

    Purposeful Leadership 

    Continuous Learning and Innovation 

    Inclusive Teamwork 

    Caring with Accountability 

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  • V
    **Hospital experience requiredThe following experience is strongly pre... Read More

    **Hospital experience required

    The following experience is strongly preferred:

    *EPIC

    *Hospital charge description master experience

    *Charge audits

    *Coding & billing guidelines

    **Hybrid position, must live within a commutable distance

    Monday-Friday 8:30am-5pm

    Please note: The first 90 days will be Monday-Thursday onsite and Friday remote. Once training is complete, the schedule will be 2 days onsite and 3 days remote.

    Job Summary:

    The position is responsible for root cause analytics along with audits to help identify opportunities, issues, and process improvement within the Revenue Cycle. This role supports the revenue cycle workflows, charge capture, workqueue and denial review processes within an Epic based EMR.

    This position will help optimize Revenue Cycle by evaluating, validating and trending data for presentation to all levels of the organization. Will support the Virtua Hospitals, Physician Groups and Home Health.

    Position Responsibilities:

    Perform quantitative and financial analysis along with audits designed to identify opportunities for improvement across the full spectrum of the Revenue Cycle. 

    Assists in ensuring that the charge master and fee schedules are in accordance with government compliance policies and procedures, as well as third party payor needs. Review, identify, and analyze necessary CPT changes related to quarterly and annual AMA CPT updates and regulatory changes by timelines set. Works with revenue producing departments to ensure the ongoing coordinated consistency of the charge master and fee schedules, including accurate descriptions, coding, additions, deletions, pricing, and any other changes. Conduct analytical reviews determine net revenue effect of proposed charge master and fee schedule changes. Perform internal billing audits to ensure correcting coding/billing regulatory compliance and charge capture accuracy.

    Incumbent must develop close working relationships with management and staff in Revenue Integrity, Finance, Information Technology and Revenue and Clinical Operations allowing them to perform deep-dive analysis and reviews assisting with the identification of trends, solutions and potential corrective action steps.  Will work both independently and have a high level of self-directed work efforts as well as be an integral part of the Revenue Integrity Team.  Revenue Cycle will include areas from Hospital, Physician and Home Health.

    Monitor and assists with review of revenue cycle workqueues in Epic. Perform analysis to identify issues, trending, root cause, and action plan development with workqueue issues.

    Assist in strategic pricing process to optimize reimbursement within budget guidelines. Participate in ongoing coordination and resolution of revenue issues as they arise. Assists in troubleshooting and resolving issues related to the patient revenue cycle, and assists in development and recommendations.

    Provide guidance and communication and collaborate with Revenue Integrity Team, Clinical Operations and IT to help ensure workqueue rules are accurate and updated based on annual and quarterly coding changes.

    Assist with Epic performance reporting, including assisting with Revenue & Usage, Enterprise Charge Reconciliation and Volume Reports. Workqueue and reporting will include areas from Hospital, Physician and Home Health.

    Serve as resource to Patient Financial Services staff for reporting problems and denials on individual claims. Assist in researching coding issues, provide guidance and recommend solution to account representative. 

    Analyze billing errors and denial data to identify root cause of issues. Work with Revenue Integrity Team, Clinical Operations and Patient Financial Services staff to implement corrective actions to ensure compliant charges, prevent future rejections/denials and accurate and reimbursement. Claim issues and denials will include areas from Hospital, Physician and Home Health.

    Lead and participate in projects related to Revenue Cycle initiatives. Participate in ongoing coordination and resolution of revenue issues as they arise. Provide input to Director and Manager for annual Revenue Integrity planning process. Assist with additional projects as needed for Hospital, Physician and Home Health.

    Position Qualifications Required:

    Required Experience:

    3 to 5 years experience within a large hospital or integrated healthcare delivery system.

    Ability to work collaboratively across disciplines and business lines.Exceptional oral/written communication skills and highly customer-focused.Excellent interpersonal and presentation skills.Able to communicate with many, various customers.Ability to prioritize, plan and execute.Excellent critical thinking, analytical skills.

    Required Education:

    Bachelor Degree, in Accounting, Finance, Healthcare preferred

    Training / Certification / Licensure:

    EPIC Revenue Integrity, Hospital Billing, Physician Billing Certification, preferred #RD_P1  

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  • M

    Billing & Collections Analyst (Entry-Level)  

    - Fairfax
    Job DescriptionJob DescriptionLocation: Fairfax, VA (On-site, Monday -... Read More
    Job DescriptionJob Description

    Location: Fairfax, VA (On-site, Monday - Friday)
    Reports To: Finance Director
    Department: Finance
    FLSA Status: Non-Exempt
    Compensation: $18-$24 + monthly bonus based on collections

    About Us

    Murray Osorio PLLC is a fast-growing immigration law firm dedicated to making a positive impact on people’s lives. Our firm represents individuals and companies before courts, government offices, and consular posts worldwide.

    We specialize in removal defense, humanitarian applications, family-based immigration, criminal immigration, employment-based immigration, naturalization, and appellate and federal litigation.

    At Murray Osorio PLLC, we pride ourselves on collaboration, professionalism, and a deep commitment to our mission of providing exceptional legal services while fostering a supportive, inclusive, and energetic workplace.

    Position Overview

    The Billing & Collections Analyst will support the Finance team in managing client billing records, tracking payments, assisting with reconciliations, and supporting collections efforts. This role is ideal for a recent graduate or early-career finance professional looking to develop experience in accounts receivable and operational finance within a professional services environment.

    This role does not require prior collections experience and includes structured training.

    This is a full-time position based in Fairfax, VA, with the expectation of on-site presence.

    Key Responsibilities

    Assist with client billing review and invoice preparation support Monitor client accounts and track payment status Support collections activities by assisting with follow-up emails and account documentation Maintain accurate records of payments, balances, and account notes Assist with reconciliation between billing systems and payment platforms Support resolution of basic billing discrepancies in coordination with senior team members Process financial documentation and ensure proper recordkeeping Collaborate with attorneys and finance staff to support billing workflows Learn and apply firm billing and compliance procedures

    Qualifications

    Bachelor’s degree in Finance, Accounting, Business, or related field (or in final semester) Strong proficiency in Microsoft Excel Strong analytical and organizational skills Excellent attention to detail Strong written and verbal communication skills Ability to learn quickly in a structured, process-driven environment

    Preferred

    Internship experience in finance, banking, accounting, or business operations Exposure to billing, accounts receivable, or financial data tracking Interest in law firm operations or professional services finance

    Work Environment & Benefits

    In-Office role with collaborative, mission-driven cultureCommitment to professional growth and continuous learningCompetitive compensation and benefits package, including:Medical, Dental, and Vision insurancePaid Time Off and holidays401(k) with employer match

    Why Join Us?

    This is an excellent entry point into legal finance and accounts receivable operations. You will gain hands-on experience in billing, collections support, and financial reconciliation while working closely with experienced finance professionals.


    Monday - Friday 9:00 AM - 5:00 PM Read Less
  • A

    Underwriting Analyst  

    - Omaha
    Job DescriptionJob DescriptionEmbark on a rewarding career journey at... Read More
    Job DescriptionJob DescriptionEmbark on a rewarding career journey at Applied Underwriters, where employees have been at the heart of our success story for more than 30 years. Headquartered in Omaha, NE, our company thrives on innovation and empowers our employees to shape the future of global risk services. Join a team where your ideas are valued and your talents are nurtured with formal, paid training and mentorship. Experience a workplace culture that celebrates initiative, recognizes results, and provides outstanding benefits that allow you to focus on achieving your full potential. 

    The Underwriting Analyst is responsible for the development and quality control of statistical data reporting for various insurance programs.  They will communicate with business and technical personnel on a regular basis to facilitate data quality and troubleshoot errors.  They will also assist the Program Audit group with the review of monthly bordereau data and be involved with the various audits (both internal and external) that are conducted on a regular basis.

    Requirements:Bachelor’s degree in Business Administration, Business Management, Accounting, Management Information Systems (MIS), Computer Science, Mathematics, Economics, etc.Strong proficiency in Microsoft Excel, including complex formulas, data transformations, lookups, conditional logic, pivot tables, and validation.Our Benefits Include:100% employer-paid medical, dental, and vision insurance for employees401(k) plan with 100% immediate vesting and a 4% company matchPaid time off (PTO) and paid holidaysOn-site pharmacy, Promesa, provides convenient prescription delivery directly to youLife, disability, critical illness and accident insuranceEmployee Assistance Program (EAP)Pre-tax Flexible Spending Accounts for health, dependent care, and commuter-related expensesTuition reimbursementFitness reimbursement and various additional quality-of-life benefitsApplied Underwriters is a global risk services firm helping business and people manage uncertainty through its business services, insurance, and reinsurance solutions. As a company, we truly operate differently within our business sector. Applied Underwriters has one of the highest customer retention rates in the industry - a success directly attributed to our employees and their high level of commitment, hard work, and ambition.

    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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  • C
    Job DescriptionJob DescriptionPosition SummaryWe are seeking a highly... Read More
    Job DescriptionJob Description


    Position Summary

    We are seeking a highly analytical and technically skilled Credit Strategy Analyst to join our Credit team. This role will focus on the analytics and execution of underwriting strategies that balance growth, risk, and customer experience. The ideal candidate will have a strong foundation in quantitative analysis and data science, hands-on experience using tools such as SQL, Python, SAS, or R, and a background in financial services, fintech, or consumer lending. This position requires the ability to translate complex data into actionable insights and executable strategies within a regulated credit environment.

    Responsibilities:

    Analyze credit performance and portfolio trends to generate insights that inform underwriting strategies.Collaborate with cross-functional teams to translate strategies into accurate production execution.Design, implement, and evaluate experiments (A/B testing, champion/challenger) to measure and optimize outcomes.Track and report key performance metrics, building dashboards and reports for leadership visibility.Monitor strategy execution in real time and post-deployment to ensure accuracy, compliance, and alignment with business objectives.Maintain clear documentation of strategy design, execution, and performance results.

    Qualifications & Competencies:

    Bachelor’s degree in Math, Economics, Statistics, Data Science, Finance, or a related field.2–5 years of experience in analytics within financial services, fintech, or consumer lending.Strong proficiency in SQL, Python, SAS, R, or similar analytical tools.Strong analytical and problem-solving skills.Excellent communication and presentation skills.Collaborative mindset with cross-functional teams.Attention to detail and a commitment to data integrity.

    Location

    This position is based out of our Wilmington DE office. It is required to be in-office three days a week (Monday, Tuesday, Wednesday), with the option of working remotely on Thursday and Friday.

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  • B
    Job DescriptionJob DescriptionCommercial Loan Underwriter – To $95K –... Read More
    Job DescriptionJob DescriptionCommercial Loan Underwriter – To $95K – Houston, TX – Job # 3747.
    Who We Are:The Symicor Group is a boutique talent acquisition firm based in Lincolnshire, IL & Rockport, TX. Our nationally unique value proposition centers around providing the very best available banking and accounting talent. In fact, most of our recruiters are former bankers or accountants themselves!

    We know how to evaluate the very best banking and accounting talent available in the market. Whether you are a candidate seeking a new opportunity or a bank or company president trying to fill an essential position, The Symicor Group stands ready to deliver premium results for you.
    The Position:Our bank client is seeking to fill a Sr. Credit Analyst Underwriter (Commercial Lending) role in the Houston, TX market. The successful candidate will be responsible for preparing written, in-depth, credit analysis for commercial loans. The candidate will analyze financial information and underwrite the creditworthiness of borrowers to ensure compliance with loan policy and all regulatory laws and regulations.

    This position offers a generous salary of up to $95K and full benefits package. (This is not a remote position).
    Sr. Credit Analyst / Underwriter responsibilities include:Managing loan underwriting process by underwriting, processing, and coordinating the closing of business loans in compliance with the Bank’s lending policies and procedures, and federal & state regulations.Collecting and analyzing financial data, financial condition, and level of risk related to various types of borrowing entities and individuals including financial statement analysis, collateral evaluations, trend analysis ratio, and industry analysis.Performing commercial real estate loan stress tests.Preparing written summary of loan terms and conditions and a written narrative explaining the business background, outlining risk factors, and justifying assigned risk rating.Conducting a thorough review of balance sheets, income statements, cash flow statements, tax returns, business plans, and projections presented by applicants to assess their ability to generate income sufficient to repay existing and proposed debt.Identifying risks and assisting in structuring loans to mitigate risks.Assigning appropriate risk ratings.Monitoring loan repayment activities and take necessary action to collect on loan payments past due or matured loans.Preparing documentation needed to obtain approvals as appropriate.Interacting with account officers to negotiate loan terms and following up on information required to make decisions on the application.Complying with all bank policies, procedures, state and federal banking laws, and regulations.Serving on task forces and committees as assigned.
    Who Are You?:You’re someone who wants to influence your own development. You’re looking for an opportunity where you can pursue your interests and your passion. Where a job title is not considered the final definition of who you are, but merely the starting point for your future.
    You also bring the following skills and experience:Bachelor’s degree in business administration, finance, accounting, or economics.Five or more years’ experience in Commercial Banking / Lending.Experience with cash flow analysis, ratio analysis, and projections is required.Strong knowledge of real estate appraisal techniques, field audit examination techniques, and commercial banking regulations required.Formal bank commercial credit training is a plus.Must have strong knowledge of Word, Excel, Sage works, Outlook, and other bank information systems as required.Solid qualitative and quantity analytical skills required.Excellent analytical, conceptual, writing, and communication skills.Possesses strong organizational skills and can work with limited supervision.Existing knowledge of assigned marketplace preferred.
    The next step is yours. Email us your current resume along with the position you are considering to:resumes@symicorgroup.com. Read Less
  • D

    HUD MAP Senior Underwriting Analyst  

    - New York
    Job DescriptionJob DescriptionDescriptionDwight Capital is a leader in... Read More
    Job DescriptionJob DescriptionDescriptionDwight Capital is a leader in commercial real estate finance and is one of the largest FHA/HUD lenders for multifamily and healthcare properties in the United States. Our range of services includes commercial lending across a variety of platforms such as FHA/HUD, Bridge, and Mezzanine Financing as well as Preferred Equity for both stabilized and new-construction properties. 
    Dwight is seeking an experienced HUD MAP Senior Analyst that can hit the ground running to assist MAP Underwriters with all aspects of HUD MAP transactions.  
    Role & Responsibilities• Assist the MAP Underwriter on multifamily deals in compliance with HUD MAP guidelines
    • Represent Dwight Capital in a professional manner when communicating with FHA personnel, clients, third-party consultants, and industry partners
    • Review Appraisals, Market Studies, Environmental Reports, PCNAs, ASHRAE Level II Energy Audits and other reports and provide comments to third-party vendors
    • Assist MAP Underwriter in preparing Concept Meeting Packages, Underwriting Narratives and Mortgage Credit Narratives
    • Spread property financials into the underwriting workbook in Microsoft Excel and analyze results
    • Assemble and present all loan packages to the Credit Committee for approval
    • Mentor Junior Analysts and Processors
    • Work with the closing & servicing teams
    Required Experience & Skill Sets• At least 2-3 years of HUD MAP Underwriting Analyst experience strongly preferred; prior multifamily underwriting experience required
    • Ability to understand and apply HUD MAP guidelines and regulations
    • Excellent quantitative and qualitative analytical skills with proficiency in Microsoft Excel
    • Effective communication skills with the ability to convey quantitative findings in qualitative terms
    • Strong writing skills with capability to analyze and summarize third-party report findings in a clear and concise manner
    • Ability to prioritize tasks and multitask
    • A command of the underwriting process; a critical thinker who can problem solve on the move Read Less
  • C

    Credit Analyst / Underwriter  

    - Atlanta
    Job DescriptionJob DescriptionJOIN our dynamic team as a Business / Co... Read More
    Job DescriptionJob Description

    JOIN our dynamic team as a Business / Commercial Lending Credit Analyst, where your expertise in business lending underwriting and portfolio management will be essential. We're looking for an individual who has a proven track record in spreading financials and making insightful credit memo recommendations. If you are driven, detail-oriented, and ready to make an impact in a fast-paced environment, we want to hear from YOU!

    Title: Credit Analyst / Underwriter - Analyze credit and Underwrite Business / Commercial Loans

    Pay information: $56,243 - $84,364

    Position Status – Full-time Exempt

    Reports To: Business Lending Manager

    The listed pay information includes the minimum rate of pay to the max-point rate of pay for the posted position The actual compensation for this position may vary based upon, but not limited to, licenses or certifications, education or equivalent work experience, market data, qualifications, relevant experience, prior work and performance history, geographic location, and business sector.

    We believe great work is to be rewarded with great benefits. Our benefits include, but aren’t limited to, Medical coverage with generous company contributions, Dental with employee only coverage paid by the company, Vision with employee only coverage paid by the company, Paid Time-Off, 401k plan with a defined company match, company paid long-term disability, short term disability, and company paid holidays.

    Purpose: The primary purpose of this position is to assist Atlanta Postal Credit Union (APCU) to live out our Mission, “To help our members achieve financial success by providing exceptional products and service.”

    The Business Lending Credit Analyst II role is responsible comprehensive analytical review of commercial loan request and periodic reviews to ensure compliance with commercial lending policies, and procedures. The incumbent provides independent analytical and credit review support to the Business Lending and Business Services areas of the credit union.

    Essential Duties and Responsibilities: Other duties may be assigned.

    Deliver outstanding service to both internal and external members that is in alignment with our Service Promises:I promise to be mindful of your time with fast, efficient, courteous, and friendly service.I promise to demonstrate integrity in all my interactions.I promise to always treat you with dignity and respect.I promise to work with fellow employees throughout the credit union to ensure you receive the best possible products, service, and solutions.I promise to safeguard the security and confidential nature of your financial information.I promise to greet you with a smile and thank you for your business when your transaction is completed.I promise to deliver on our mission to help you achieve financial success by providing exceptional products and service.Deliver outstanding service to both internal and external members that is in alignment with our Service Promises:Spread and analyze financial statements, including cash flows, performance ratios, and proformas to develop initial assessments by identifying strengths and weaknesses pertaining to a borrower’s past and future performance.Coordinate completion and reviews of MBL loan requests of any loan relationship/request size, including commercial vehicles, equipment, and real estate.Work with Loan Officers in preparing in-depth written analyses on loan relationships for presentation in the approval process. This includes credit investigation of borrowers and guarantors; economic and market conditions as they relate to the company, industry, and market area; historical financial analysis, and analysis of a guarantor’s financial position and cash flow coverage.Collect and maintain industry data; research industry specific information from outside sources, including conversations with the borrowers, industry publications, credit agencies, etc. Present compiled data and recommends enhancements.Attend loan approval and loan audit meetings as required and requires the ability to answer questions regarding an analysis of a particular loan proposal. Prepare entire proposal packages, as necessary. Establish and maintain credit files for each relationship. Ensure that member’s credit information such as loan documentation, financial statements, tax information, insurance binders, credit history from trade references, and correspondence are incorporated in the credit file, are current, and are obtained in a timely manner. Notify management of any violations, and request follow-up to resolve or waive.Prepare and send out notification letters to members requesting updated credit information and financial statements, as necessary.Assist the department manager in writing or updating policies and procedures relating to Member Business Lending.Provide support to management in the development and implementation of special reports and/or special projects to maintain a sound and solid loan origination process.Perform collateral analysis as needed: appraisals, environmental reviews, flood certs.Effectively uses written and oral communication skills in daily correspondence and completion of tasks.Maintains up-to-date knowledge of the products and services offered by the credit unionAs required, may assist management in providing on the job training to other credit analysts in the department.Maintains up-to-date and comprehensive knowledge and application of all state and federal laws and regulations applicable to business accounts, and commercial real estate transactions. Adhere to NCUA regulations relating to Member Business Lending.Comply with all aspects of BSA/AML and OFAC regulations as they relate to this position.Perform other duties as assigned.

    Supervisory Responsibilities: No direct reports. Achieves established objectives and results through communications with internal and external stakeholders, managers, and members.

    Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    REQUIRED Education and/or Experience:

    A bachelor's degree in a finance, business administration, accounting, or other relative areas of study2 years specific commercial credit analysis experience in a financial institution Relative commercial real estate work experience Working knowledge of financial analysis software

    PREFFERED Education and/or Experience:

    A bachelor's degree in a finance, business administration, accounting, or other relative areas of study Commercial Banking and Credit Analyst (CBCA) or other relative certification(s)Prior credit analyst work in a credit unionPrevious experience with Symitar

    Physical Job Requirements:

    Must be physically able to operate a variety of automated office machines such as calculator, computer, printer, facsimile, telephone, copier, etc. Must be able to stand, bend and stoop as needed. Must be able to lift and/or carry weights of 5 to 20 pounds.

    APCU Center Parc Credit Union is an equal opportunity employer committed to providing equal opportunities to applicants and our policy is not to discriminate against any applicant or employee based on race, color, sex, religion, national origin, disability status or veteran status or any other basis protected by applicable federal, state, or local laws. APCU Center Parc Credit Union prohibits harassment based on the same protected classes and criteria.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

    The requirements for the position listed are general and are not all inclusive. If you have any questions concerning this position, please contact Human Resources.

    Please note that an employment offer, and your continued employment are contingent upon acceptable results of a background and credit check, and satisfactory proof of your right to work in the U.S.

    We are unable to sponsor or take over sponsorship of an employment Visa at this time.

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  • G

    Underwriting Education Analyst  

    - York
    Job DescriptionJob DescriptionWho We AreFor over 70 years, Glatfelter... Read More
    Job DescriptionJob Description

    Who We Are

    For over 70 years, Glatfelter Insurance Group has believed in doing the right thing for our clients, agents, communities and associates. This founding principle has enabled Glatfelter to grow from the kitchen-table, one-man-operation as it began, to one of the largest managing general agencies in the U.S. with nearly 500 associates across the country, a distribution network of over 4,500 independent brokers and more than 30,000 clients. It is what drives us to innovate—the desire to deliver the best for our clients. Founded as The Glatfelter Agency, which is still in operation, the program basis of Glatfelter Insurance Group, Volunteer Firemen’s Insurance Services (VFIS), was founded in 1969. Throughout the years, Glatfelter has expanded to include specialized program business inclusive of public entities, educational institutions, healthcare facilities, and religious organizations. Glatfelter provides their insureds with comprehensive insurance solutions including property, casualty, life insurance, and more. In 2018, Glatfelter joined American International Group (AIG) and is now part of the AIG family.

    About the Position

    Glatfelter Insurance Group is seeking an Underwriting Education Analyst for our Glatfelter Underwriting Services Department who will take an ownership role in the effective creation, deployment, and maintenance of Glatfelter Insurance Group’s underwriting training program. Working closely with subject matter experts in underwriting, risk control, actuarial, analytics, product development, claims, IT, and operations, the successful candidate gathers topic details and determines the appropriate format for translation into training materials. The Underwriting Education Analyst is responsible for building the formal curricula of the underwriting production and underwriting support functions in order to advance technical and professional knowledge as well as provide greater assistance in the advancement of associates’ careers.

    This position is required to be onsite at our Leader Heights, York, PA office.

    Key Responsibilities

    Deliver curricula for underwriting production and underwriting support teams across Glatfelter Insurance Group, leveraging the expertise of Corporate Underwriting experts to build a robust and relevant training platform.Design, build, and maintain training materials and job aids that assist Associates with a wide variety of topics, including, but not limited to: underwriting thought process, pricing, coverage considerations, industry trends, and new business production.Partner with leadership to build best practice-based training schedules for onboarding, general education, and career path planning.Support deployment of training sessions, case studies, and workshops by coordinating with leadership and subject matter experts.Research, with Learning & Development, training delivery methods to optimize effectiveness.Travel up to 10% may be required.

    What We’re Looking For

    Bachelor’s degree preferred P&C insurance industry designations (e.g. INS, CPCU, ARM, AIC) or exam progressMinimum of three (3) years property and casualty commercial lines experience requiredUnderwriting, Risk Control, or Claims experience highly preferredWorking knowledge of the underwriting process and timelinesWorking knowledge of all core P&C lines of business, as well as A&HVery strong communication and presentation skillsStrong organizational skills and ability to prioritize tasks. Takes initiative and maintains a sense of ownership in projects in-flight.Maintains a high level of confidentiality and professional demeanor in the performance of dutiesAbility to make decisions within scope of authorityAbility to cope with stressful situations.Demonstrate high proficiency with Microsoft Word & PowerPoint and proficient with Excel.

    Why Choose Glatfelter?

    Glatfelter is honored to have been named a Best Place to Work in PA since 2005. We are proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing. In addition to 17 paid holidays, (which includes a personal holiday and mental health and wellness day) we provide a variety of leaves for personal, health, family, and volunteer needs.

    We believe in fostering our associates' development and offer a range of learning opportunities for associates to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible associates to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.

    Equal Opportunity Employer

    It has been and will continue to be the policy of Glatfelter Insurance Group to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At Glatfelter, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Glatfelter is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please contact Human Resources. Reasonable accommodations will be determined on a case-by-case basis.

    Job Grade: 9

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  • J

    Functional Analyst / Developer / Engineer (Principal)  

    - Fairfax
    Job DescriptionJob DescriptionDescription:The Principal Data Analyst a... Read More
    Job DescriptionJob DescriptionDescription:

    The Principal Data Analyst analytics delivery, instructional design, and technical mentorship for Army Vantage enablement. This position will serve as the primary integrator between operational needs, analytics solutions, and training delivery.

    This position requires the ability to obtain and maintain a U.S. Government security clearance, which requires U.S. citizenship. Candidates without an active clearance may perform unclassified preparatory work while clearance processing is underway.


    Key Requirements

    · Secret Security Clearance: active or eligibility to obtain and maintain

    · Ability to operate in classified and unclassified environments, including NIPRNet systems

    · Strong written and verbal communication skills for military and civilian interaction

    · Willingness to travel up to 10% for in-person training and operational support

    · Demonstrated ability to learn new tools, workflows, and operational contexts

    · Team-oriented and capable of collaborating with diverse Army and contractor personnel


    Responsibilities

    · Lead delivery of prototype-level predictive analytics and dashboards

    · Serve as primary instructor for ORSA-level and advanced analytics training

    · Guide development of reusable analytics patterns and standards

    · Mentor mid-level and junior personnel

    · Ensure analytics products are instructional, reusable, and sustainment-ready

    · Design and oversee delivery of Army Vantage–specific training curricula aligned to defined USAREUR-AF personas (executives, staff, analysts, ORSAs)

    · Serve as lead instructor for advanced training events, including ORSA training and executive-level courses

    · Ensure training materials emphasize Army Vantage workflows, permissions, classification, and reuse, not generic analytics tools

    · Review and approve training content developed by mid-level and junior staff for technical accuracy and instructional quality

    · Lead development of instructional analytics products, ensuring dashboards, workflows, and predictive analytics are suitable as teaching exemplars

    · Guide incorporation of data lineage, version control, and collaborative development practices into all training demonstrations

    · Mentor mid-level personnel on instructional techniques, classroom delivery, and facilitation of Army training events

    · Serve as primary technical advisor supporting Data program design and execution

    · Ensure training events support organizational change objectives and reinforce adoption milestones outlined in the SOW

    · Lead after-action reviews (AARs) for training events and incorporate feedback into subsequent deliveries


    Minimum Qualifications

    · Master’s degree in Computer Science, Data Science, Engineering, Operations Research, Information Systems, or related technical field

    · 7–10 years of experience in analytics, data engineering, software development, or operational research

    · 2+ years delivering analytics or data products using an enterprise analytics platform (e.g., Palantir Foundry, Army Vantage, Databricks, Snowflake, or cloud-based analytics platforms)

    · Strong proficiency in Python and SQL

    · Experience developing dashboards, data pipelines, or analytical workflows that support operational decision-making

    · Demonstrated experience teaching, mentoring, or leading technical personnel or delivering structured training

    -Experience using Palantir Foundry or Army Vantage (preferred)

    Preferred Qualifications

    · Prior experience with Palantir Foundry or Army Vantage

    · Familiarity with version control (Git), data lineage, and reproducibility practices

    · Knowledge of PII/PHI handling, DoD security practices, and classification workflows

    · Exposure to predictive analytics or statistical modeling

    · Experience supporting organizational change, analytics adoption, or analytics enablement initiatives

    JANSON provides a competitive benefits package with all the things we love and need:

    Competitive base salaryHybrid work flexibility401K with matching incentiveShort and Long-term disabilityLife insurancePTOPaid holidaysProfessional development opportunities

    JANSON is recognized for delivering service-excellence through a disciplined approach of listening, thoughtful problem-solving, and execution. We are passionate about our work and committed to taking care of our customers, our employees, and our partners.If you are driven to make a meaningful impact, support our customers’ missions, and advance your professional growth within a purpose-driven organization, we invite you to explore opportunities to join the JANSON team.


    JANSON is an equal opportunity employer.

    Requirements:


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  • T

    Principal Analyst  

    - Mukilteo
    Job DescriptionJob DescriptionPrincipal Analyst (Structural / FEA) Sea... Read More
    Job DescriptionJob DescriptionPrincipal Analyst (Structural / FEA)

    Seattle, WA (Hybrid Flexibility Available)

    Overview

    We are partnering with an advanced engineering organization in the aerospace & defense sector seeking a Principal Analyst to serve as a technical leader within their Analysis group.

    This individual will play a critical role supporting multiple development programs—providing deep expertise in structural analysis, guiding engineering decisions, and leading a team of analysts responsible for evaluating complex mechanical systems.

    This is a hands-on technical leadership role ideal for someone who enjoys solving challenging physics-based problems while mentoring and elevating a high-performing team.

    What You’ll Be DoingLead and guide a team of analysts supporting design and development efforts across multiple programsPerform and oversee structural analysis including stress, fatigue, and damage tolerance evaluationsDevelop and interpret finite element models (FEA) to predict system performance and inform design decisionsPartner closely with design and test engineering teams to validate concepts from early development through final verificationContribute to test planning, analysis reporting, and engineering documentationEvaluate system behavior across a range of physics domains including structural, thermal, and dynamic environmentsProvide technical input into requirements, system performance, and overall engineering strategyMentor junior engineers and help establish best practices within the analysis functionWhat They’re Looking ForStrong background in structural analysis within aerospace, defense, or similar high-performance environmentsHands-on experience with FEA tools such as ANSYS and FEMAPProven ability to apply engineering fundamentals (mechanics, dynamics, thermodynamics) to real-world problemsExperience leading technical efforts or mentoring engineers in a team environmentAbility to clearly communicate analysis results and engineering recommendationsComfortable working in a fast-paced, development-focused environmentPreferred BackgroundDegree in Mechanical Engineering, Aerospace Engineering, or related fieldExperience with tools such as NASTRAN, LS-DYNA, CATIA, or similarExposure to multi-physics problems (thermal, shock/vibration, kinematics, etc.)Background supporting complex mechanical systems or aerospace platformsAdditional DetailsHybrid work flexibility available (Seattle area preferred)Must be a U.S. Citizen and eligible for a DoD clearance Read Less
  • P

    Principal Analyst  

    - Mukilteo
    Job DescriptionJob DescriptionPRINCIPAL ANALYSTJob DescriptionOverview... Read More
    Job DescriptionJob Description

    PRINCIPAL ANALYST
    Job Description

    Overview
    The Principal Analyst applies advanced principles of physics—including classical mechanics, aerodynamics, thermodynamics, and electromagnetism—to support the design, development, and validation of aerospace systems. This role is responsible for leading structural design and analysis efforts from early concept through final engineering release, including detailed drawings and stress reports.

    This individual plays a key role in test planning, technical documentation, and solving complex engineering problems such as pyrotechnic and pneumatic gas dynamics, multi-body kinematics, and heat transfer.

    Key Responsibilities

    Apply physics-based analysis to evaluate and predict system performance, inform concept of operations, and define subsystem requirementsLead structural assessments of systems, components, and mechanisms using established aerospace analysis methods (hand calculations, finite element analysis, fatigue, and damage tolerance)Provide technical leadership at the program level to ensure designs meet all performance and compliance requirementsVerify and document system compliance with applicable standards and specificationsDevelop and deliver detailed engineering reports, analyses, and presentationsEstablish and maintain engineering standards, best practices, and training materialsMentor and support the development of junior engineers

    Qualifications

    Bachelor’s or Master’s degree in Mechanical Engineering, Aerospace Engineering, or a related field8+ years of experience in aerospace, defense, or a similar high-performance engineering environment, including at least 1 year of leadership or management experienceStrong proficiency with engineering tools such as FEMAP, NASTRAN, LS-DYNA, CATIA V5, SolidWorks, and Microsoft OfficeDeep expertise in structural analysis, finite element methods, dynamics/kinematics, materials, and test methodologiesStrong foundation in core engineering principles and analytical methodsProven ability to lead complex, multidisciplinary engineering efforts from concept through executionSelf-starter with the ability to manage multiple priorities and work independently with minimal oversightExcellent written and verbal communication skills, including technical documentation and reportingU.S. citizenship required; ability to obtain a DoD Secret clearance Read Less
  • B

    Principal Analyst (Evergreen)  

    - New York
    Job DescriptionJob DescriptionInterested in joining Blue State's M... Read More
    Job DescriptionJob Description

    Interested in joining Blue State's Media Team? Submit your application here to ensure you're first in line for future opportunities. Please note: this is an "evergreen" job post (i.e. not an active job post), but your expression of interest matters to us. While interviews aren't ongoing, we're excited to connect with talented individuals who share our commitment to Blue State's mission.

    If you came across this job via LinkedIn, please note that it is an evergreen role; Linked In does not differentiate, but we prefer to.

    What to know

    As Principal Analyst, you serve as Analytics Lead and subject matter expert on projects and retainers. You are highly adept at using data, statistics, strategic insights, and your knowledge of data management, data warehousing, and digital channels—including CRM, email, media (both paid and owned)—to reach clients' goals. You are expected to work on complex accounts with ambitious goals and, at times, ambiguous challenges, and to meet those challenges with innovative solutions and deliverables.

    You provide coaching—training new staff, helping to shape and standardize deliverables, and sharing technical knowledge and strategic expertise across the agency as a whole as well as externally.

    The company

    Blue State is a purpose-driven agency. We partner with leading causes, brands, and campaigns and create real change. From AARP and Doctors Without Borders to Amnesty International and Oxfam, we transform how brands and causes raise money, influence policy, build platforms, and grow communities of supporters. Led by the most creative and analytical minds from the political, nonprofit, and brand worlds, Blue State is an independent agency in the US and London.

    A day in the lifeCollect and analyze data to serve the needs of your client portfolio, including but not limited to: web traffic and user behavior, email messaging statistics, paid media performance, and social media trendsTransform your analysis observations into insights and actionable strategic recommendations for fundraising, marketing, and communications programsDevelop scalable industry best practices, and drive core insights from data to suggest, create, and execute multivariate or A/B tests that drive fundamental improvementsWork collaboratively with a cross-disciplined team of creative directors, copywriters, designers, strategists, and account managers as a leader in your craft on client engagementsPlan measurement strategies for key performance indicators, develop and execute testing plans, and monitor existing properties to ensure all tracking and data collection works properlyProvide strategic leadership on analytics projects and act as the senior expert on analytics, data management, and data fidelity issuesDevelop effective and persuasive presentations, dashboards, and memos demonstrating the value of our work for client teams, business development, and partnersKnowledge of performance marketing across grassroots fundraising, website strategy, supporter mobilization, customer engagement, and brand strategyStays current on discipline trends and industry standards, identifies new frameworks, tools, platforms, and methodologies, and finds ways to implement them in our work.Identifies opportunities to expand our Analytics offerings to meet business needs of clients and potential clients.Partners with leaders at Blue State to integrate our services and deliver stronger work.Assist with coaching and mentorship of analysts located across officesWork with Analytics Team leadership to identify offering, product, and project opportunitiesPromote and cultivate skill development and professional growth of members of the teamThe team

    The Analytics team is the backbone of our agency, supporting efforts and people that span web development, email, social media, design, and paid media. This is a team that challenges the status quo and pushes us all to move toward better results, whether that's money raised or actions taken or perceptions changed. So, if you geek out over data, want to develop groundbreaking digital campaigns that will inspire and affect change, and work with people who are talented and passionate about what they do, then let's talk!

    What we offerUnlimited time-off (inclusive of sick, personal, and vacation days)$1,250 annually in professional development fundsCompetitive health, dental, and vision insuranceFlexible and health savings accounts401K & employer matchGenerous paid holiday schedule12-week fully-paid parental leave for all parents-to-beShort-term and long-term disability insurancePre-tax commuter benefitsRemote work flexibility

    We approach in-office working with a hybrid model. On-site presence is welcome for US staff who are within commuting distance of the NY or DC office. Managers retain discretion to require in-person attendance for folks on their discipline or client teams as necessary, including for those whose roles require them to be in person.

    The salary range for this position is $113,500 - $125,000; compensation will be commensurate with experience.

    Some things we're looking for7+ years of experience in digital analytics, ideally with direct experience working on marketing, direct response, or fundraising campaigns. Extensive experience working with CRMs and/or Salesforce Marketing Cloud, data from paid media, and a web analytics suite such as Google Analytics, A/B testing solutions such as Optimizely (or equivalent). You are an expert in SQL, and feel comfortable managing, optimizing, and troubleshooting in a data warehouse environment, such as BigQuery or Snowflake. The ideal candidate will have experience in data modeling, familiarity with ETL processes, and deep expertise in leveraging large datasets to enable strategic decision-making.You have working-level experience with Python, R, or other statistical packages, as well as experience with data science and data visualization. In addition to data manipulation and processing, you have experience with statistical methods (significance testing, regression analysis, etc), and willingness to learn new data tools and programming languages.Strong mentorship and leadership skills. You are able to create a positive learning environment and provide clear and actionable feedback. You resolve conflicts constructively. You proactively identify and communicate growth goals for yourself and others. You are an exceptional listener. You can take a step back to see the bigger implications of your analysis work and lead program strategy. Beyond data observations, you have client presentation experience crafting the data and insights story to arrive at a strategy.Strong collaborator and relationship builder.Excellent communication skills. Ability to interact with all levels of end users, and colleagues. Ability to adapt to new situations, solve problems on the fly, and communicate with those around you. Teamwork and scrappiness required.A shared passion and curiosity for making change. This includes comfort with ambiguity, a restlessness that resists the status quo, and a commitment to quality that ensures we're always making progress.

    At Blue State, diversity is a necessity, not a nice-to-have. We encourage those from underrepresented communities — women, people of color, LGBTQIA+, immigrants, those with disabilities and people at all the intersections in between — to apply. Even if you don't think your current skill set checks every box, but this role seems to align with your strengths, we want to hear from you.

    Blue State is committed to creating an inclusive and accessible application and interview process. If you would like to request a reasonable accommodation for a disability, including the use of AI tools throughout the hiring process, please contact us at recruiting@bluestate.co with the subject line: Accommodation Request to get started.

    This position is part of the CWA collective bargaining unit; ie, the Blue State Union.

    Your privacy is important to us. You can find out more information on how we handle your data for recruiting purposes in our Privacy Policy for Recruitment.

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  • K

    Principal Analyst  

    - Mukilteo
    Job DescriptionJob DescriptionSUMMARYThe Principal Analyst’s role is t... Read More
    Job DescriptionJob Description

    SUMMARY

    The Principal Analyst’s role is to utilize theories of physics (classical mechanics, aerodynamics, thermodynamics, electromagnetism) to facilitate design, development, and final verification across a variety of aerospace development programs. The engineer is primarily expected to apply structural design and structural analysis practices to lead development from conceptual design phases through to released engineering drawings and stress analysis reports, support test planning, and prepare documentation. Other common tasks include modelling pyrotechnic & pneumatic gas dynamics, multi-body kinematics, and heat-transfer problems.


    ABOUT US

    Karman Space & Defense provides concept-to-production solutions for mission-critical systems on spacecraft, launch vehicles, missiles, hypersonics, and integrated defense systems. We believe that solving the industry’s most complex and mission-critical challenges requires relentless determination and a willingness to push the boundaries of possibility. Karman Space & Defense brings to bear unparalleled production capabilities, unmatched engineering expertise, and unflinching analysis to render the impossible, possible.


    COMPENSATION & BENEFITS


    Medical, Dental, VisionCompany Paid Life Insurance401(k) Retirement Savings PlanPaid Time Off (PTO)Paid HolidaysTuition Reimbursement*


    WHAT YOU WILL DO

    Applies theories of physics to engineering problems to quantify and predict system performance, lead conops decisions, and lead derivation of subsystem requirementsAssesses structural viability of systems, structures, and mechanisms by using classic aerospace industry analysis techniques (classical hand calculations, finite element analysis, fatigue and damage tolerance analysis)Provides program-level technical oversight to ensure the end product meets all applicable requirementsVerifies and documents system compliance to requirementsLeads development of engineering reports and presentationsEstablishes company engineering standards, training, and guidelinesMentors, trains, and develops engineers with lesser experience


    WHAT WE ARE LOOKING FOR

    B.S. or M.S. Degree in Mechanical Engineering, Aerospace Engineering, or equivalentTypically possesses 8+ years aerospace and/or defense experience plus 1 year management experienceSoftware proficiency including knowledge of FEMAP, NASTRAN, LS DYNA, CATIA V5, SolidWorks, and Microsoft OfficeMastery of aerospace engineering knowledge including structural analysis, FEA, physics-based modeling, dynamics / kinematics, advanced high-strength materials, design and testStrong proficiency of underlying analysis theoryDemonstrated technical leadership with strong ability to develop, plan and execute multidisciplinary projects.Self-motivated, able to multi-task, work independently on assignments with minimal oversight or directionStrong written and verbal communication, technical report writing skills, organizational and problem-solving skillsMust be a U.S. citizen and able to obtain a DoD SECRET clearance

    EQUAL OPPORTUNITY EMPLOYER

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

    Karman is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or related medical conditions; age; disability; citizenship status; uniform servicemember status; or any other protected class under federal, state, or local law. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.

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  • S

    Traffic Engineer/Analyst  

    - New York
    Job DescriptionJob DescriptionDescriptionStonefield Engineering & Desi... Read More
    Job DescriptionJob DescriptionDescriptionStonefield Engineering & Design, a full-service Professional Engineering and Consulting Firm, is recruiting enthusiastic and goal-driven Traffic Engineers/Analysts.  Our firm offers a unique career opportunity for candidates as passionate about personal and professional growth as our team is. We are committed to providing the highest level of engineering expertise and customer service to our clients.  For those who join the Stonefield team, we provide the tight-knit feel of a small firm while offering unparalleled access to management and opportunities for learning and career advancement.

    Stonefield provides engineering and consulting services for private developers, universities, and public agencies.  We are Site Engineers and Transportation Engineers seeking to expand our boundaries and services at all times.  Above all, we are problem-solvers and solution-finders for our clients and the communities we work in.  We employ technology – from leading edge communication devices to geographic information system and 3-D modeling software – to provide accurate and easily comprehensible project documents to meet the objectives of our clients. 

    Stonefield Engineering and Design is currently recruiting a Traffic Engineer/Analyst to join the Transportation/Traffic Engineering Team.  This is a dynamic position that will offer the opportunity for diverse interaction and rapid growth. 
    Key ResponsibilitiesPreparing Traffic Impact StudiesAttending project meetingsRoadway design, traffic signal design, and Highway Capacity Analysis.  Project management responsibilities including zoning/land development and NJDOT permitting, field inspection, site plan assessments, and preparation of project reports.
    Skills, Knowledge and ExpertiseWhile there are numerous skills that will assist a new employee – such as knowledge in AutoCAD, grading and drainage design abilities, field experience, and technical writing – we are also intrigued by someone who seeks to overcome challenges and to be an innovator within the industry.  The following minimum requirements are expected of candidates:

    Bachelor of Science degree in Civil EngineeringStrong communication and organizational skillsSelf-motivationExperience with Synchro/SimTraffic, Highway Capacity Manual/Software, VISSIM, AutoCAD or MicroStation, zoning and site plan permitting process preferred
    BenefitsAt Stonefield, we believe that our people are our greatest asset. That’s why we’ve built a comprehensive benefits package designed to support your health, well-being, financial future, and overall happiness—both inside and outside of work.

     

    Health & Wellness

    Robust Health Plans: Comprehensive medical, dental, and vision coverage options to fit your needs.Wellness Program: Resources and support to help you prioritize your mental, physical, and emotional health.Fitness Membership: Company-sponsored fitness memberships to keep you active and energized.Pet Insurance: Options to keep your furry family members protected. 

    Financial Growth

    401(k) & Roth Retirement Plans: Save for your future with pre-tax and post-tax options.Company Match: Stonefield contributes alongside you to grow your retirement savings faster.Generous Referral Bonus Program: Earn big when you help us grow our team with talented people. 

    Time Off & Events

    Generous PTO Policy: Ample paid time off so you can rest, recharge, and enjoy life outside of work.Paid Company Events: From ski trips to summer parties, holiday celebrations, and more—we value time spent together as a team. 

    And More

    We’re always looking for ways to expand and enhance our benefits, ensuring Stonefield remains a place where people can thrive personally and professionally.

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  • A

    Microbiology Analyst  

    - Hercules
    Job DescriptionJob Description Microbiology AnalystJob DescriptionThe... Read More
    Job DescriptionJob Description

    Microbiology Analyst

    Job Description

    The Microbiology Analyst performs hands-on microbiological testing in a regulated laboratory environment to support product quality and safety across life sciences applications. This role follows established procedures and regulatory guidelines to generate reliable data, maintain high laboratory standards, and contribute to ongoing quality and continuous improvement initiatives.

    Responsibilities

    Perform routine microbiology testing in accordance with standard operating procedures and regulatory guidelines such as cGMP, GLP, and ISO.Execute microbiological assays including sterility testing, bioburden analysis, endotoxin (LAL) testing, and environmental monitoring.Conduct growth promotion testing, microbial identification and counts, and water and utility testing to support product and facility quality.Prepare culture media, reagents, and samples accurately and in a timely manner to support daily testing needs.Maintain accurate, complete, and legible documentation and laboratory records in compliance with regulatory and internal quality requirements.Support quality control activities, including participation in audits, investigations, and related documentation as needed.Ensure laboratory cleanliness and organization, including proper handling, cleaning, and storage of equipment and materials.Perform basic equipment checks and maintenance in line with established procedures to ensure reliable operation.Follow all laboratory safety procedures and guidelines to maintain a safe working environment.Assist with data reporting, including compilation and communication of test results to relevant stakeholders.Support inventory management by monitoring laboratory supplies and reagents and assisting with ordering as needed.Contribute to continuous improvement efforts by identifying opportunities to enhance laboratory workflows, efficiency, and data quality.

    Essential Skills

    Degree in Biology, Microbiology, or a related scientific field (Associate degree with 2 years of laboratory experience; entry-level candidates are also welcome).Hands-on experience in microbiology or laboratory testing, including familiarity with microbiological techniques and aseptic practices.Exposure to or understanding of cGMP, GLP, or other regulated laboratory environments.Strong attention to detail with the ability to follow written procedures precisely and maintain high-quality documentation.Proficiency in maintaining accurate laboratory records and data in compliance with quality and regulatory expectations.Ability to work comfortably and effectively in a fast-paced laboratory setting while managing multiple tasks.Solid understanding of laboratory safety practices and proper use of microbiology lab equipment.

    Additional Skills & Qualifications

    Experience with environmental monitoring programs in a laboratory or manufacturing setting.Familiarity with tests such as sterility, bioburden, endotoxin (LAL), growth promotion, microbial identification and counts, and water and utility testing.Prior work or internship experience in a regulated life sciences, pharmaceutical, or biotechnology laboratory.Strong organizational skills and the ability to prioritize work to meet testing and reporting timelines.Effective communication skills to collaborate with quality, operations, and other cross-functional teams.Interest in contributing to continuous improvement initiatives and adopting best practices in laboratory operations.

    Work Environment

    This is an on-site, laboratory-based role in a regulated life sciences environment. The position involves working at the bench with microbiology equipment and materials, including frequent use of incubators, biosafety cabinets, and other standard laboratory instruments. The role requires standing for extended periods, handling biological samples and reagents, and following strict safety and cleanliness procedures. Work is typically performed during standard business hours, with the possibility of occasional off-hours or weekend work based on testing or project needs. The laboratory environment emphasizes adherence to cGMP, GLP, and ISO standards, collaboration with quality-focused teams, and a culture of accuracy, safety, and continuous improvement.

    Job Type & Location

    This is a Contract to Hire position based out of Hercules, CA.

    Pay and Benefits

    The pay range for this position is $26.00 - $30.00/hr.

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
    • Medical, dental & vision
    • Critical Illness, Accident, and Hospital
    • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
    • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
    • Short and long-term disability
    • Health Spending Account (HSA)
    • Transportation benefits
    • Employee Assistance Program
    • Time Off/Leave (PTO, Vacation or Sick Leave)

    Workplace Type

    This is a fully onsite position in Hercules,CA.

    Application Deadline

    This position is anticipated to close on Jun 17, 2026.

    About Actalent

    Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

    San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

    Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

    Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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  • A

    Microbiology Analyst  

    - Hercules
    Job DescriptionJob DescriptionJob Title: Microbiology AnalystJob Descr... Read More
    Job DescriptionJob DescriptionJob Title: Microbiology Analyst
    Job Description

    The Microbiology Analyst performs hands-on microbiological testing in a regulated laboratory environment to support product quality and safety across life sciences applications. This role follows established procedures and regulatory guidelines to generate reliable data, maintain high laboratory standards, and contribute to ongoing quality and continuous improvement initiatives.

    ResponsibilitiesPerform routine microbiology testing in accordance with standard operating procedures and regulatory guidelines such as cGMP, GLP, and ISO.Execute microbiological assays including sterility testing, bioburden analysis, endotoxin (LAL) testing, and environmental monitoring.Conduct growth promotion testing, microbial identification and counts, and water and utility testing to support product and facility quality.Prepare culture media, reagents, and samples accurately and in a timely manner to support daily testing needs.Maintain accurate, complete, and legible documentation and laboratory records in compliance with regulatory and internal quality requirements.Support quality control activities, including participation in audits, investigations, and related documentation as needed.Ensure laboratory cleanliness and organization, including proper handling, cleaning, and storage of equipment and materials.Perform basic equipment checks and maintenance in line with established procedures to ensure reliable operation.Follow all laboratory safety procedures and guidelines to maintain a safe working environment.Assist with data reporting, including compilation and communication of test results to relevant stakeholders.Support inventory management by monitoring laboratory supplies and reagents and assisting with ordering as needed.Contribute to continuous improvement efforts by identifying opportunities to enhance laboratory workflows, efficiency, and data quality.Essential SkillsDegree in Biology, Microbiology, or a related scientific field (Associate degree with 2 years of laboratory experience; entry-level candidates are also welcome).Hands-on experience in microbiology or laboratory testing, including familiarity with microbiological techniques and aseptic practices.Exposure to or understanding of cGMP, GLP, or other regulated laboratory environments.Strong attention to detail with the ability to follow written procedures precisely and maintain high-quality documentation.Proficiency in maintaining accurate laboratory records and data in compliance with quality and regulatory expectations.Ability to work comfortably and effectively in a fast-paced laboratory setting while managing multiple tasks.Solid understanding of laboratory safety practices and proper use of microbiology lab equipment.Additional Skills & QualificationsExperience with environmental monitoring programs in a laboratory or manufacturing setting.Familiarity with tests such as sterility, bioburden, endotoxin (LAL), growth promotion, microbial identification and counts, and water and utility testing.Prior work or internship experience in a regulated life sciences, pharmaceutical, or biotechnology laboratory.Strong organizational skills and the ability to prioritize work to meet testing and reporting timelines.Effective communication skills to collaborate with quality, operations, and other cross-functional teams.Interest in contributing to continuous improvement initiatives and adopting best practices in laboratory operations.Work Environment

    This is an on-site, laboratory-based role in a regulated life sciences environment. The position involves working at the bench with microbiology equipment and materials, including frequent use of incubators, biosafety cabinets, and other standard laboratory instruments. The role requires standing for extended periods, handling biological samples and reagents, and following strict safety and cleanliness procedures. Work is typically performed during standard business hours, with the possibility of occasional off-hours or weekend work based on testing or project needs. The laboratory environment emphasizes adherence to cGMP, GLP, and ISO standards, collaboration with quality-focused teams, and a culture of accuracy, safety, and continuous improvement.

    Job Type & Location

    This is a Contract to Hire position based out of Hercules, CA.

    Pay and Benefits

    The pay range for this position is $26.00 - $30.00/hr.

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
    • Medical, dental & vision
    • Critical Illness, Accident, and Hospital
    • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
    • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
    • Short and long-term disability
    • Health Spending Account (HSA)
    • Transportation benefits
    • Employee Assistance Program
    • Time Off/Leave (PTO, Vacation or Sick Leave)

    Workplace Type

    This is a fully onsite position in Hercules,CA.

    Application Deadline

    This position is anticipated to close on Jun 22, 2026.

    About Actalent

    Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

    San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

    Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

    Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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  • A

    QC Microbiology Analyst  

    - Allendale
    Job DescriptionJob DescriptionJob Title: QC Microbiology AnalystSchedu... Read More
    Job DescriptionJob Description

    Job Title: QC Microbiology Analyst

    Schedule: Wednesday thru Saturday from 3:30 PM to 2:00 AM

    Job Description

    The QC Microbiology Analyst performs environmental monitoring and microbiological testing in a cleanroom and Good Manufacturing Practice (GMP) environment to support advanced cell therapy and biotechnology manufacturing. This role focuses on aseptic techniques, environmental and personnel monitoring, and accurate documentation of results using specialized databases. The position offers extensive training in environmental monitoring and the opportunity to contribute to a rapidly growing organization in the CAR-T and cell therapy industry.

    Responsibilities

    Perform routine environmental monitoring in cleanroom and GMP areas, including active air, passive air, and surface viable testing.Conduct micro sampling, personnel monitoring, and surface plating to assess contamination levels in classified areas.Monitor and document equipment conditions as part of the environmental monitoring program.Analyze and read microbiological plates after incubation, accurately interpreting results and documenting findings.Collect and process air and water samples using aseptic techniques to ensure compliance with environmental and quality standards.Perform bioburden testing and other microbiological assays as required to support quality control activities.Use and maintain the MODA database or similar systems to document environmental monitoring data and test results in a timely and accurate manner.Follow standard operating procedures (SOPs) for all microbiological and environmental monitoring activities, ensuring adherence to GMP and ISO standards.Perform aseptic technique consistently, including proper pipetting, plating, swabbing, and handling of microorganisms.Prepare, incubate, and subculture microbiological samples, including performing cell counts and gram stains as needed.Support equipment monitoring activities by documenting environmental conditions and reporting deviations or abnormal results.Participate in extensive environmental monitoring training and apply learned techniques to daily operations.Complete gowning qualification and maintain proper gowning practices to work effectively in cleanroom and aseptic environments.Contribute to maintaining a clean and controlled environment by performing cleaning tasks related to microbiological and environmental monitoring activities.Collaborate with cross-functional teams in quality control and manufacturing to ensure accurate communication of environmental monitoring results.Adhere to all safety, quality, and regulatory requirements while working with microorganisms and within cleanroom facilities.

    Essential Skills

    At least 1 year of environmental monitoring experience in a cleanroom or GMP environment.1–3 years of experience with sampling, personnel monitoring, and surface plating.Demonstrated experience working within an aseptic environment and applying aseptic techniques.Basic microbiology knowledge, including microbiology techniques and working with microorganisms.Hands-on experience with environmental monitoring, including air and water sampling and surface monitoring.Proficiency in aseptic technique, pipetting, surface plating, and swabbing.Familiarity with cleanroom operations and ISO standards related to environmental monitoring and microbiology.Ability to follow SOPs and quality control procedures in a regulated environment.Experience with cell culture, cell counts, and related microbiological assays.Competence in incubation, subculturing, plating, and gram staining.Ability to read, interpret, and document microbiological test results accurately.Bachelor’s degree in a related scientific field (such as Microbiology, Biology, or a similar discipline).Gowning certification or the ability to obtain gowning qualification for cleanroom work.Strong attention to detail and adherence to quality and compliance standards.

    Additional Skills & Qualifications

    Experience using MODA or similar databases for documenting environmental monitoring and microbiology data.Knowledge of bioburden testing and quality control practices in pharmaceutical or biotechnology settings.Familiarity with CAR-T, cell therapy, or related biotechnology manufacturing environments.Understanding of environmental monitoring program design and execution in GMP facilities.Experience working under SOPs and quality systems aligned with ISO and regulatory expectations.Ability to work independently and as part of a team in a fast-paced, growth-oriented environment.Strong organizational skills and the ability to manage multiple monitoring and testing tasks.Willingness to participate in extensive environmental monitoring training and ongoing skill development.

    Work Environment

    This role is based in a cleanroom aseptic environment within a GMP-regulated facility, focused on supporting advanced biotechnology and cell therapy operations. The QC Microbiology Analyst will work primarily on 2nd shift, with available schedules including Sunday to Wednesday from approximately 3:30 pm to 2:00 am and Wednesday to Saturday from approximately 3:30 pm to 2:00 am, depending on assignment. Initial training will take place on first shift, Monday through Friday from 8:00 am to 4:30 pm, for an estimated duration of 4–6 weeks. The position involves continuous work in controlled cleanroom areas, including gowning and maintaining strict aseptic and cleanliness standards. The environment requires consistent use of microbiology equipment, incubators, and monitoring devices, as well as regular use of databases such as MODA for documentation. Team members follow defined SOPs, quality procedures, and safety guidelines while working with microorganisms and performing environmental monitoring. The organization is expanding its operations, offering opportunities to grow within a fast-paced, innovative biotechnology setting focused on CAR-T and cell therapy.Job Type & Location

    This is a Contract to Hire position based out of Allendale, NJ.

    Pay and Benefits

    The pay range for this position is $30.00 - $30.00/hr.

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
    • Medical, dental & vision
    • Critical Illness, Accident, and Hospital
    • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
    • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
    • Short and long-term disability
    • Health Spending Account (HSA)
    • Transportation benefits
    • Employee Assistance Program
    • Time Off/Leave (PTO, Vacation or Sick Leave)

    Workplace Type

    This is a fully onsite position in Allendale,NJ.

    Application Deadline

    This position is anticipated to close on Jun 15, 2026.

    About Actalent

    Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

    San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

    Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

    Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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  • L

    Board Support Analyst 2  

    - Titusville
    Job DescriptionJob DescriptionJoin the team in support of NASA on the... Read More
    Job DescriptionJob Description

    Join the team in support of NASA on the Kennedy Exploration Ground Systems (EGS) Program (LX) Support Services Contract Three (KLXS III) contract. This program provides engineering and technical services, program and business management support services and administrative support services to the Exploration Ground Services (EGS) Artemis Program. The contract also includes support for ground systems and spaceflight systems planning and design; project management and integration; operations integration and analysis; technical requirements development, management, and compliance; cost, risk, information and configuration management; and schedule integration and analysis.


    Position Summary:  KLXS-III Artemis Program Board Support Analyst 


    Description of Duties:

    Provide administrative support to EGS related boards, panels, reviews, and working groups to include: 

    (1) Document agendas and minutes

    (2) Track action items through closure

    (3) Communicate and distribute data items for information, review, Request for Action (RFA) processing, and storing documentation within applications (e.g., Integrated Collaborative Environment (ICE), SharePoint)

    (4) Coordinate teleconferences, video conferences, conference rooms, and information sharing applications (e.g., WebEx)

    (5) Maintain Program-related records

    (6) Provide TechDoc support to the LX Program Office.

    (7) Manage Conference Room reservations

    (8) Maintain Outlook invitations and Distribution Lists

    (9) Coordinate agenda topics with Program Integrators and NASA customers

    (10) Manage meetings and agenda topics on the applicable SharePoint and Wiki pages

    (11) Request and obtain presentation charts

    (12) Set-up Conference Room prior to meetings

    (13) Print hard copies of presentation charts

    (14) Facilitate meetings (present charts, roll call, and polling)

    (15) Take notes for purposes of completing minutes

    (16) Record and track Action Items to closure

    (17) Format and write meeting minutes

    (18) Archive agendas, minutes, and presentations on the applicable TechDoc, SharePoint, and Wiki sites

    (19) Give access to controlled unclassified information (CUI) documents after checking with Forum chairs, and following steps in IDMax

    (20) Prepare and send calendar invites for the Pre-Review and the Forum

    (21) Coordinate presentations and upload to SharePoint, make copies of presentations for Forum members.

    (22) Conduct the meeting by operating conference room equipment, including Webex when required, record minutes and actions.

    (23) Upload minutes and attendance rosters to SharePoint, initiate actions in SharePoint, and/or link all documentation to the applicable TechDoc folder


    Qualifications:

    Bachelor of Arts or Science (BA/BS) preferred4 years of related experience. Specialized experience in one or more of the related areas of expertise. 

    Duties may include configuration management, data analysis and tracking, technical writing, technical and graphical document preparation, database entry.

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  • C

    Support Analyst  

    - Jacksonville
    Job DescriptionJob DescriptionCOMPANY: Canoe IntelligenceWEBSITE: http... Read More
    Job DescriptionJob Description

    COMPANY: Canoe Intelligence

    WEBSITE: https://canoeintelligence.com/

    TITLE: Support Analyst

    LOCATION: Hybrid in Jacksonville, FL

    SALARY: $70,000 - $80,000 + bonus and equity

    The Role:

    As a Support Analyst, you’ll be working alongside the Client Support team to manage client inquiries and act as a point of contact for client requests. In this role, you’ll have the unique opportunity to act as a subject matter expert, educate clients on our breakthrough technology, and build Canoe’s business alongside our growing team.

    What You’ll Do:

    Become a Canoe product expert and understand how Canoe’s proprietary machine learning technology adds value to our clients workflows

    Be first line of contact for Canoe’s production customer base, answering cases related to how-to’s, troubleshooting, and training

    Work cross-functionally with Canoe teams to solve client inquiries and streamline processes

    Respond to client inquiries in a consistent, concise and timely manner

    Collaborate with Canoe’s Product team to relay ideas/feedback and track the resolution of reported bugs

    Coordinate with Canoe’s Data Team to absorb client feedback into Canoe’s technology to positively impact future systematic collection of data

    Facilitate enhanced client experience by contributing to maintenance of the Canoe Help Center

    Conduct client trainings focused on foundational functionality and best practices

    Contribute to Support roadmap project items concerning AI adoption and workflow optimization

    What We’re Looking For:

    Required

    Client-centric; a genuine interest to deliver results for customers

    Enjoys working in a collaborative environment, sharing best practices, and supporting teammates

    Analytical, data-driven self-starter that is detailed-oriented and resourceful

    Problem-solver who thrives in diving into details when required

    Technically Proficient; able to troubleshoot technical issues and relay technical information in a digestible manner

    Someone that enjoys leaning in on new initiatives; specifically AI initiatives that will propel the Canoe Support team into the future

    Preferred

    Experience (including internships) with Client Support tooling & reporting, such as Zendesk, Salesforce CRM, Jira, Confluence, Snowflake, Datadog

    Experience streamlining workflows with the use of AI tooling

    Knowledge of alternative investments

    Prior experience (including internships) with management consulting, business process outsourcing, or technology related professional services

    What You’ll Get:

    Medical, dental, vision benefits

    Flexible PTO

    401(k)

    Flexible work from home policy

    Home office stipend

    Employee Assistance Program

    Gym/Wifi reimbursement

    Education assistance

    Parental Leave

    Our Values:

    Client First —> Listen, and deliver client-centric solutions

    Be An Owner —> Take initiative, improve situations, drive positive outcomes

    Excellence —> Always set the highest standard for yourself and others

    Win Together —> 1 + 1 = 3

    Who We Are:

    Canoe is reimagining alternative investment data processes for hundreds of leading institutional investors, capital allocators, asset servicing firms and wealth managers. By combining industry expertise with the most sophisticated data capture technologies, Canoe’s technology automates the highly-frustrating, time-consuming, and costly manual workflows related to alternative investment document and data management, extraction and delivery. With Canoe, clients can refocus capital and human resources on business performance and growth, increase efficiency, and gain deeper access to their data. Canoe’s AI-driven platform was developed in 2013 for Portage Partners LLC, a private investment firm.

    Canoe is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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