• Business Analyst  

    - Wake County
    We are seeking a highly experienced Business Analyst with strong exper... Read More
    We are seeking a highly experienced Business Analyst with strong expertise in US Banking Payments and Wire Transfer Product Migration. The ideal candidate will have a proven track record of leading large-scale wire migration initiatives, collaborating with cross-functional teams, and ensuring successful delivery across complex banking ecosystems. This role requires deep knowledge of payment processing, SWIFT messaging, core banking platforms, regulatory compliance, and migration programs. Key Responsibilities Lead end-to-end delivery of enterprise-wide Wire Transfer Product Migration projects. Gather, analyze, and document business requirements for payment and banking systems. Translate business needs into detailed functional specifications, business requirements documents (BRDs), and user stories. Coordinate migration activities across core banking systems, payment hubs, SWIFT networks, and downstream applications. Work closely with stakeholders, product owners, technology teams, and vendors to ensure seamless implementation. Support data mapping, gap analysis, process redesign, and migration validation activities. Ensure compliance with banking regulations, payment standards, and risk management requirements. Facilitate UAT planning, test case reviews, defect management, and production readiness activities. Monitor project timelines, dependencies, risks, and issue resolution throughout the migration lifecycle. Required Skills 8–10+ years of experience as a Business Analyst in Banking and Financial Services. Deep expertise in Wire Transfer Product Migration and payment transformation initiatives. Strong knowledge of US Banking Payments, wire processing, and payment operations. Experience with SWIFT, payment hubs, core banking systems, and integration programs. Hands-on experience managing migration activities, data mapping, and business process analysis. Strong skills in requirements gathering, stakeholder management, and documentation. Experience creating user stories, process flows, and functional specifications. Excellent communication, analytical, and problem-solving abilities. Read Less
  • V

    Sr. IT Medical Imaging Analyst (Hybrid) Epic Radiant  

    - MARLTON
    *Epic Radiant CertificationJob Summary:  Responsible for enhancing, su... Read More

    *Epic Radiant Certification

    Job Summary:  

    Responsible for enhancing, supporting, and maintaining medical imaging and clinical applications within the Virtua Health System.  Demonstrates subject matter expertise in solutions development and implementation of software and workflow design in the following service lines:  Cardiology, Dental, Maternal Fetal Medicine, Neurology, Perinatal, and Radiology. Additionally, responsible for understanding and documenting complex business needs as well as recommending appropriate IS solutions. Extensive knowledge of customer workflow, application software, technical system integrations, modality configurations, and building tools. Responsibilities include providing instruction on various technical topics to other team members, assisting with oversight of at least 5 IT applications and providing expertise and leadership for at least 5 projects per year. Assistance with the optimization of the application through development of new functionality, testing and implementing scheduled vendor releases and system upgrades, and fixing system defects. Provide technical and functional application analysis, define system requirements, system integration specifications, and work with Informatics in developing Visio models using best practices for build and configuration, workflow analysis, maintenance, data integrity, and auditing capabilities. Knowledge and adherence to cybersecurity and HIPAA policies and practices. The Sr Medical Imaging Analyst position will manage external IS vendor relations for greater than 5 medical imaging, and/or clinical applications. Facilitates IT Questionnaires as assigned. 

    Position Responsibilities 

    Interprets and analyzes complicated workflow/system requirements to design, configure, test and implement medical imaging and clinical application solutions while creating and maintaining all documentation for assigned applications in order to establish standards for configuration, integration, and enhancements within the application. Works independently to handle day-to-day support of IT applications including error management, maintenance and troubleshooting of medical imaging and clinical systems including but not limited to application workflow, design, integration, and other related activities. Maintains extensive working knowledge and documentation of business processes, workflows and regulatory requirements.  Conducts research on emerging technologies to stay current on newest technologies to optimize workflow, patient safety, regulatory requirements, and system integration improvements as related to service line support. Facilitates effective customer engagement through regular meetings, rounding, participation in IT initiatives, and communications regarding requirements, enhancements, priorities, and upgrades.  Develops detailed design specifications and builds application components based on customer needs and software capabilities.  Analyzes new functionality in releases to determine how it should be used. Works closely with other IT personnel, Virtua clinical and business operational leaders to ensure timely resolution of issues. Represents business application needs to management as part of the annual IT strategic planning process. Performs system administration work related to IT applications and associated systems; assists with development and implementation of procedures to support and maintain existing systems; responsible for testing disaster recovery plans for the Virtua environment. Collaborates with customers, Virtua IT resources, Informatics, and vendors to develop and design complex future state business processes and workflows. Maintains maximum system performance using appropriate tools, methods and thresholds to proactively monitor critical issues and takes corrective action to rectify and minimize system interruptions. Spearheads small to medium projects and/or upgrades as necessary following all project management standards.  Assists with troubleshooting and problem-solving support and acts as a technical resource to other IT staff. Actively participates in system build, configuration, and testing events. Develops complex test plans and completes unit and integrated testing for supported applications including 3rd party applications. Prepares required testing validation documentation and obtains review and necessary approvals for go-live. Works independently on small/medium team projects within the designated timeframe and under guidance of Lead Analyst, Architect, or manager. Serves as a role model, team lead and mentor for staff; enforces best practices, accepts stretch assignments, leads service improvement efforts within the team, creates education sessions to share technical knowledge, and facilitates team meetings when requested by the team manager. Maintains CMDB within Service Now to ensure appropriate documentation for modalities, medical imaging equipment, and clinical applications. Adheres to IT Standards with Problem Management, Change Management. Content Management, Data Courier and IT Practices as required to provide on-call 24x7 support.  Cultivates and disseminates knowledge of application change management best practices.  Coordinates software updates and changes. Ensures high availability and performance of business applications meeting defined SLAs. Performs service interruption analysis to identify trends or service improvement needs. Periodically reviews the team’s customer ticket queues to ensure compliance with expected IT metrics for problems, requests and incidents.  Participates in performance improvement activities working closely with departments’ identified and key personnel to improve and/or design future needs and efficient workflow processes that include further integration for end users, clinical operational and physician users. 

    Position Qualifications Required: 

    Required Experience: 

    At least 5+ years of experience directly related to healthcare IT, preferably in medical imaging technologies. Expertise in multiple medical imaging and clinical applications. Excellent facilitation and communication skills.  Healthcare Business or clinical specialty experience is highly recommended. Must be knowledgeable regarding the business of health care, the flows of information and emerging technologies.  Must be able to function with minimal supervision and as part of a team.  Must be able to deal with ambiguity and multiple priorities in a busy decentralized multi-entity environment. Must be an excellent role model and service provider with a commitment to quality, with the ability to convey confidence in the IT function and provide leadership and mentoring to staff.   Business or clinical specialty experience is highly recommended. 

    Required Education: 

    B.A./B.S. in Information Systems or related field required.  A combination of relevant education and experience will be considered in lieu of a degree. 

    Training / Certification / Licensure: 

    Expertise and certification required in multiple IT applications. Other certifications may be requested as needed by Virtua. 

    Proficient with MS Office applications, including Word, Excel, Visio, MS Teams, and PowerPoint.  Also, proficient in the use of Service Now.   #RD_P1

    A Culture of WE 

    Expectations of our colleagues: 

    Patient and Consumer Centric 

    Open Communication 

    Purposeful Leadership 

    Continuous Learning and Innovation 

    Inclusive Teamwork 

    Caring with Accountability 

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  • V
    **Hospital experience requiredThe following experience is strongly pre... Read More

    **Hospital experience required

    The following experience is strongly preferred:

    *EPIC

    *Hospital charge description master experience

    *Charge audits

    *Coding & billing guidelines

    **Hybrid position, must live within a commutable distance

    Monday-Friday 8:30am-5pm

    Please note: The first 90 days will be Monday-Thursday onsite and Friday remote. Once training is complete, the schedule will be 2 days onsite and 3 days remote.

    Job Summary:

    The position is responsible for root cause analytics along with audits to help identify opportunities, issues, and process improvement within the Revenue Cycle. This role supports the revenue cycle workflows, charge capture, workqueue and denial review processes within an Epic based EMR.

    This position will help optimize Revenue Cycle by evaluating, validating and trending data for presentation to all levels of the organization. Will support the Virtua Hospitals, Physician Groups and Home Health.

    Position Responsibilities:

    Perform quantitative and financial analysis along with audits designed to identify opportunities for improvement across the full spectrum of the Revenue Cycle. 

    Assists in ensuring that the charge master and fee schedules are in accordance with government compliance policies and procedures, as well as third party payor needs. Review, identify, and analyze necessary CPT changes related to quarterly and annual AMA CPT updates and regulatory changes by timelines set. Works with revenue producing departments to ensure the ongoing coordinated consistency of the charge master and fee schedules, including accurate descriptions, coding, additions, deletions, pricing, and any other changes. Conduct analytical reviews determine net revenue effect of proposed charge master and fee schedule changes. Perform internal billing audits to ensure correcting coding/billing regulatory compliance and charge capture accuracy.

    Incumbent must develop close working relationships with management and staff in Revenue Integrity, Finance, Information Technology and Revenue and Clinical Operations allowing them to perform deep-dive analysis and reviews assisting with the identification of trends, solutions and potential corrective action steps.  Will work both independently and have a high level of self-directed work efforts as well as be an integral part of the Revenue Integrity Team.  Revenue Cycle will include areas from Hospital, Physician and Home Health.

    Monitor and assists with review of revenue cycle workqueues in Epic. Perform analysis to identify issues, trending, root cause, and action plan development with workqueue issues.

    Assist in strategic pricing process to optimize reimbursement within budget guidelines. Participate in ongoing coordination and resolution of revenue issues as they arise. Assists in troubleshooting and resolving issues related to the patient revenue cycle, and assists in development and recommendations.

    Provide guidance and communication and collaborate with Revenue Integrity Team, Clinical Operations and IT to help ensure workqueue rules are accurate and updated based on annual and quarterly coding changes.

    Assist with Epic performance reporting, including assisting with Revenue & Usage, Enterprise Charge Reconciliation and Volume Reports. Workqueue and reporting will include areas from Hospital, Physician and Home Health.

    Serve as resource to Patient Financial Services staff for reporting problems and denials on individual claims. Assist in researching coding issues, provide guidance and recommend solution to account representative. 

    Analyze billing errors and denial data to identify root cause of issues. Work with Revenue Integrity Team, Clinical Operations and Patient Financial Services staff to implement corrective actions to ensure compliant charges, prevent future rejections/denials and accurate and reimbursement. Claim issues and denials will include areas from Hospital, Physician and Home Health.

    Lead and participate in projects related to Revenue Cycle initiatives. Participate in ongoing coordination and resolution of revenue issues as they arise. Provide input to Director and Manager for annual Revenue Integrity planning process. Assist with additional projects as needed for Hospital, Physician and Home Health.

    Position Qualifications Required:

    Required Experience:

    3 to 5 years experience within a large hospital or integrated healthcare delivery system.

    Ability to work collaboratively across disciplines and business lines.Exceptional oral/written communication skills and highly customer-focused.Excellent interpersonal and presentation skills.Able to communicate with many, various customers.Ability to prioritize, plan and execute.Excellent critical thinking, analytical skills.

    Required Education:

    Bachelor Degree, in Accounting, Finance, Healthcare preferred

    Training / Certification / Licensure:

    EPIC Revenue Integrity, Hospital Billing, Physician Billing Certification, preferred #RD_P1  

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  • F
    We made history and now we work to transform the future – for our cust... Read More

    We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.


    Ford’s legacy of innovation is about to reach new heights. Imagine being on the ground floor of something truly extraordinary. At BlueOval Battery Park Michigan, we’re not just assembling battery systems; we’re leading a transformation. As a key member of our start-up team, you’ll have a once-in-a-lifetime opportunity to launch a state-of-the-art manufacturing facility from the ground up. Imagine: you, at the forefront of the electrification movement, helping to bring the next generation of vehicles to driveways, job sites and highways everywhere.

     

    In this position...

     

     

    What you'll do...

    Supporting all accounting-related activities including month, quarter, and year-end close processes in accordance with GAAP

    Support the development of accounting processes and recommending solutions to optimize accounting efficiency
    Support development and review of monthly Financial Statements
    Support monthly Account Reconciliation
    Support reporting requirements which include running ad hoc reports from S4 Hana Public Cloud
    Serve as accounting subject matter expert on a variety of cross-functional activities, including liaison with Parent Company Central Accounting and providing guidance to Operations Finance


    Production Incentives

    Support recoding, tracking and accounting for Advanced Manufacturing Production Tax Credits (PTC)
    Collaborate with operating team to collect and document backup support for calculating and reporting PTC.
    Interface with corporate stakeholders to ensure understanding of regulatory requirements, document retention, and overall compliance


    Supporting all tax-related activities

    Collaborate with Office of Tax Counsel by collecting and providing procurement and usage data to determine tax liability
    Support start up ad hoc process which can include researching and recording vendor-related taxes, including sales and use tax as needed
    Provide support in obtaining Direct Pay Certificate and Sales and Use Tax Certificate of Exemption
    Provide support for property and customs duty tax-related matters
    Advise operating team on impacts of tax code and selection criteria during Source To Pay process


    Support the development of financial and accounting reports to support supplier contract performance language

    Maintain effective internal controls and financial procedure

    Facilitate the use of advanced financial tools and utilize effective analysis of large data sets to enable improved delivery of responsibilities

    Candidates must possess full flexibility and a readiness to consistently work across all established standard, operating, and rotational shift schedules, encompassing day, night, weekend, and holiday shifts.


    · Bachelor's or Master’s degree in Accounting, Finance, or Business Administration; Professional certifications such as CPA, CIA, CFA, or CMA preferred; Manufacturing Experience Preferred

    · Knowledge of accounting principles and financial reporting standards coupled with internal control mindset

    · Proficiency with financial and accounting software, ERP systems and MS Office; Preferable advanced Excel skills along with knowledge of other analytical tools (e.g., Alteryx, Power BI etc.)

    · Excellent analytical and problem-solving abilities to assess complex business processes with high level of attention to detail and accuracy; ability to work with large data sets

    · Strong interpersonal skills, ability to work well across multiple functions, and willing team player

    You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

    As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
    • Immediate medical, dental, vision and prescription drug coverage
    • Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
    • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
    • Vehicle discount program for employees and family members and management leases
    • Tuition assistance
    • Established and active employee resource groups
    • Paid time off for individual and team community service
    • A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
    • Paid time off and the option to purchase additional vacation time.
     

     

    This position is a salary grade and ranges from $65,100-$109,300.     
    Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.

    For more information on salary and benefits, click here:

     

    Visa sponsorship is not available for this position.

    Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

    We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

     

    #LI-Onsite

     

        #LI-DD3 


     

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  • Remote Client Services Business Analyst  

    - Los Angeles County
    ***Unfortunately, the Client Services Business Analyst is not able to... Read More
    ***Unfortunately, the Client Services Business Analyst is not able to provide sponsorship now or anytime in the future.*** ***This role requires you to be located in the Indianapolis area because this is a hybrid role and requires one a day a week in the office.*** Client Services Business Analyst Position Summary: The Client Services Analyst supports AccessGenius, a multiplatform pharmaceutical cost and coverage application, serving as a lead or co-lead analyst on client engagements. The role oversees projects from concept through launch, ensuring solutions meet client needs, quality standards, and regulatory requirements. Essential functions of the job include but are not limited to: Oversee and implement project plans from initial creative design to launch, making sure the application meets client requirements. Coordinated the Product Delivery, Application, and Client Services teams under the guidance of the Client Services Manager, ensuring timely delivery and high product quality. Coordinate with internal departments to develop content for Medical, Legal, and Regulatory (MLR) submissions, as well as training materials and testing procedures. Work with the Client Services Manager to prepare client presentations, meeting summaries, and action items. Work closely with clients to handle any modifications to the application's deliverable process. Organize meetings with the Product Delivery, Application, Delivery Enablement, and Client Services teams, as well as relevant subject matter experts, when required. Work with Client Service Manager to understand “why” and “how” projects are identified, initiated, executed to provide client value and facilitate your learning and career growth Execute final internal Application Testing prior to client verification Remain up to date on all active projects, including general statuses, next steps and future client needs Resolve client inquiries or route to appropriate team for resolution and ensure appropriate client communication to close the issues Apply a systematic method to analyze and resolve problems; lead issue resolution and implement solutions. Qualifications: Minimum Required: Bachelor’s degree in Health Care or Business 2-5 years of experience in Pharmaceuticals (ideally working for a Market Access Agency) Expertise in Medical, Legal, Regulatory (MLR) review systems and approval processes Other Required: Working knowledge of pharmaceutical marketplace, brands, and data inputs Working knowledge of Market Access Project Management Software, Figma or other design software Precision is required by law in some states or cities to include a reasonable estimate of the compensation range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Precision, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. This role is also eligible for a discretionary annual bonus, health insurance, retirement savings benefits, life insurance and disability benefits, parental leave, and paid time off for sick leave and vacation, among other benefits. Reasonable estimate of the current range $62,500 - $75,000 USD Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice . Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at QuestionForHR@precisionmedicinegrp.com . It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process. Read Less
  • Remote Business Analyst III  

    - Los Angeles County
    Business Analyst III – Remote – US We are hiring at Alliance Enterpris... Read More
    Business Analyst III – Remote – US We are hiring at Alliance Enterprises for an experienced Business Analyst III to join our Professional Services team in the US! Employment Type: Full Time, Salaried Exempt Experience Advance Level Salary Range $78,000 - $85,000 Industry Software, Information Technology and Services This position works under general supervision to provide resolutions to end-users (customers) by performing a question diagnosis while guiding customers through step-by-step solutions. This support is provided by clearly communicating technical solutions in a user-friendly and professional manner. This position will provide software demonstrations on functionality and new features for current and potential customers and help set up system environments. Alliance Enterprises develops software solutions that make a meaningful difference in the lives of vocational counsellors and the individuals they serve. Since 1981, Alliance has led the way in delivering cutting-edge, people-centered technology backed by exceptional customer service, technical support, and the highest standards of security and data compliance. We are committed to an accessible future and empowering people with the tools they need to succeed. Here is a little window into our company: Alliance Enterprises was acquired by Valsoft and now operates under the Aspire Software portfolio. Aspire Software, the operational arm of Valsoft Corp, operates and manages Valsoft’s global portfolio of wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time-sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio. The successful candidates can be based anywhere in the US, working in a remote work model! What your day will look like: · Coordinates the service request life cycle through customer-related service request responses, business requirements coordination, technical specifications and related artifacts review, and monitors system integration and user acceptance testing prior to implementation. · Coordinates the analysis of program policies and procedures to determine their effect on automated systems and system functional areas. · Coordinates and/or analyzes user requirements, procedures, and problems to automate or improve existing systems; and coordinates and/or analyzes computer system capabilities, workflow, and scheduling limitations. · Coordinates with outside vendors and contractors to complete projects and service requests; and defines, assigns, and evaluates their work. Identifies opportunities for improving business processes through automation and assists in the preparation of proposals to develop new systems. · Identifies potential project risks and difficulties, and designs strategies to mitigate or avoid them. · Reviews complex project deliverables such as project charters, design documentation, test plans, and risk assessment plans, and provides comments and suggestions to document owners. · Consults on the analysis of an application, troubleshoots system problems, and implements solutions. · Provides complex quality assurance consultation to, or oversight of, projects, assignments, or special initiatives. · Develops training curriculum and conducts formal training sessions covering assigned systems module. · Develops the design and/or review of test cases; processes change requests; and manages a project’s scope, acceptance, installation, and deployment. · Performs related work as assigned. About You: 4 Year College Degree 4-5 Years Experience in business analysis work Knowledge of software development life cycle and systems development life cycle concepts; of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods, and coordination of people and resources; and of project management principles and practices. Skill in business analysis methodologies; in analyzing and evaluating complex information technology applications, policies, and issues; and in developing creative and workable solutions to complex problems and issues. Ability to analyze and interpret technical information including regulations, policies, and automation system documentation/specifications; to communicate in writing; to translate user/business needs into a technical style; to communicate technical instructions to system users; to analyze, evaluate, and integrate business rules into system requirements; to exercise sound judgment in making critical decisions; to communicate effectively; and to supervise the work of others. Fluent in English, both written and verbal, is essential Legally authorized to work in the US For further information about Alliance Enterprises , you can visit our website at www.allianceenterprises.com We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. Read Less
  • Remote Accounts Payable Analyst  

    - Ramsey County
    Company Overview: Everything we do is for educators. We’re partnering... Read More
    Company Overview: Everything we do is for educators. We’re partnering with them to advance a bold vision for education that boosts district performance and student success. At Follett Software, we empower educators across roles with technology that streamlines processes and manages information and resources to improve their schools, increase student success, and drive the future of education. We believe that by empowering educators to amplify their impact on students’ lives, we can change the world. Our goal and mission is to drive the future of education. We are inspired by educators to deliver transformative technology. Our innovative, connected solutions simplify challenges and offer a seamless and intuitive experience. Position Overview: This position is responsible for the full accounts payable cycle, including invoice processing, payment execution, and help coordinate vendor management. Responsibilities: Manage and maintain the accounts payable inbox, ensuring timely review and response to vendor and internal inquiries Review, code, and process vendor invoices accurately in NetSuite Validate invoice approvals in accordance with delegation of authority and internal control policies Ensure proper documentation and compliance with company policies and procedures Process domestic and international payments (ACH, wire transfers, limited checks, etc.) Coordinate with vendors regarding payment terms, currency, and banking requirements, as necessary Understand and apply multi-entity and multi-currency considerations when recording and processing transactions Reconcile vendor statements and resolve discrepancies in a timely manner Maintain organized electronic records and ensure audit readiness Support internal and external audits by providing requested documentation Continuously identify opportunities to improve AP processes and controls Other duties as assigned Qualifications: Associate’s degree in accounting, finance or related field preferred 2+ years of accounts payable or general accounting experience required Hands-on experience with NetSuite required Experience working with international vendors and foreign currency payments preferred Familiarity with multi-entity accounting environments preferred Strong understanding of internal controls and delegation of authority policies Proficiency in Microsoft Excel required Ability to work effectively with vendors, understand multi-entity and multi-currency environments, and demonstrate exceptional attention to detail and accuracy required Excellent organizational and time management skills required At Follett Software, our people come first. We’re deeply committed to supporting the well-being, growth, and success of every Team Member. That commitment shows up in a thoughtfully designed, comprehensive benefits package that helps you thrive—at work and in life. Here’s what you can expect: Fully remote work, giving you the flexibility to do your best work from anywhere in the continental U.S. (unless otherwise noted) Subsidized healthcare plans, including orthodontic coverage, with HSA option that includes employer matching Company-paid disability and life insurance , with the option to enhance coverage through voluntary plans Robust Paid Time Off, including Flex PTO for salaried roles, paid parental leave, company holidays, and paid volunteer service time Retirement savings with employer match, vesting every pay period Flexible Spending Accounts for healthcare and dependent care Optional supplemental coverages, such as accident, hospital, and critical illness insurance, identity theft and credit monitoring, and legal protection services Meaningful recognition and tangible rewards that celebrate achievements, fuel motivation, and recognize both individual and team success EEO Follett Software provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We are committed to providing reasonable accommodations to , among others, individuals with disabilities and disabled veterans. If you are interested in applying for employment and need assistance or an accommodation in the application process due to a disability, please contact us by email and let us know the nature of your request and your contact information. Email: recruiting@follettsoftware.com CCPA Notice for California Residents: https://follettsoftware.com/wp-content/uploads/2024/10/Notice-to-California-Applicants.pdf Read Less
  • Remote Senior Business Analyst, AI & Automation  

    - Allegheny County
    Who We Are Babylist is the leading registry, e-commerce, and content p... Read More
    Who We Are Babylist is the leading registry, e-commerce, and content platform for growing families. More than 9 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, trusted guidance, and expert product recommendations for new parents and the people who love them. What began as a universal registry has grown into a full ecosystem for new parents, including the Babylist Shop, Babylist Health, and a flagship showroom in Los Angeles. Hundreds of brands in baby and beyond partner with Babylist to engage meaningfully with families during one of life’s most important transitions. With over $1 billion in annual GMV, and more than $500 million in 2024 revenue, Babylist is reshaping the $320 billion baby product industry. We’re helping parents feel confident, connected, and cared for at every step. As we build the generational brand in baby, our mission remains simple: to connect growing families with everything they need to thrive.To learn more, visit www.babylist.com . Our Ways of Working Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up. What the Role Is Babylist is looking for a Senior Business Analyst, AI Read Less
  • Remote Data Product Analyst, Corporate  

    - Orange County
    About Us: YipitData is the leading market research and analytics firm... Read More
    About Us: YipitData is the leading market research and analytics firm for the disruptive economy and most recently raised $475M from The Carlyle Group at a valuation of over $1B. Every day, our proprietary technology analyzes billions of alternative data points to uncover actionable insights across sectors like software, AI, cloud, e-commerce, ridesharing, and payments. Our data and research teams transform raw data into strategic intelligence, delivering accurate, timely, and deeply contextualized analysis that our customers—ranging from the world’s top investment funds to Fortune 500 companies—depend on to drive high-stakes decisions. From sourcing and licensing novel datasets to rigorous analysis and expert narrative framing, our teams ensure clients get not just data, but clarity and confidence. We operate globally with offices in the US, APAC, and India. Our award-winning, people-centric culture—recognized by Inc. as a Best Workplace for three consecutive years—emphasizes transparency, ownership, and continuous mastery. What It’s Like to Work at YipitData: YipitData isn’t a place for coasting—it’s a launchpad for ambitious, impact-driven professionals. From day one, you’ll take the lead on meaningful work, accelerate your growth, and gain exposure that shapes careers. Why Top Talent Chooses YipitData: Ownership That Matters : You’ll lead high-impact projects with real business outcomes Rapid Growth : We compress years of learning into months Merit Over Titles : Trust and responsibility are earned through execution, not tenure Velocity with Purpose: We move fast, support each other, and aim high—always with purpose and intention If your ambition is matched by your work ethic—and you're hungry for a place where growth, impact, and ownership are the norm—YipitData might be the opportunity you’ve been waiting for. About The Role: YipitData’s Corporate team collaborates directly with organizations like Ulta, 3M, and Scotts Miracle-Gro to build one of the most comprehensive views into how consumers in the U.S. are purchasing and engaging with brands. By transforming massive volumes of consumer data into accurate, reliable, and actionable insights, we enable our clients to understand not just what is happening in their businesses, but why —and to use that understanding to make higher-confidence decisions in an increasingly competitive landscape. As part of our continued growth, we are expanding the Data team within our Corporate practice and are excited to welcome a Data Analyst to help deliver high-impact, data-driven products to our Retail clients. This is an excellent opportunity for a professional with 4-6 years of experience who is eager to deepen their data analysis skill set, gain direct exposure to clients, and join a rapidly growing team at YipitData. In this role, you will independently manage data quality end-to-end, resolve complex issues across data pipelines and sources, improve category classification and product attribution, collaborate closely with cross-functional partners to ensure our data is accurate, reliable, and clearly understood and help our clients understand our methodology and data limitations. This is a fantastic opportunity for someone who thrives in ambiguity Familiarity with Github and Databricks You have experience using sample or panel data to make precise estimates that guide decision-making You have a proven track record of quickly learning new concepts, particularly complex data methodologies You can clearly communicate complex concepts, both orally and in writing You have a strong ownership mentality and are enthusiastic about making a big impact at a rapidly growing company You can manage multiple projects simultaneously, independently prioritize tasks, and make strategic decisions based on client needs You enjoy mentoring peers and raising the quality bar through shared standards and best practices Preferred : Experience supporting market intelligence or data analytics for consumer clients at a consulting or alternative data company, with a strong understanding of their business needs What We Offer: Our compensation package includes comprehensive benefits, perks, and a competitive salary: We care about your personal life, and we mean it. We offer flexible work hours, flexible vacation, a generous 401K match, parental leave, team events, wellness budget, learning reimbursement, and more! Your growth at YipitData is determined by the impact that you are making, not by tenure, unnecessary facetime, or office politics. Everyone at YipitData is empowered to learn, self-improve, and master their skills in an environment focused on ownership, respect, and trust. See more on our high-impact, high-opportunity work environment above! The annual on-target earnings for this position is anticipated to be up to $150K + bonus eligible. The final offer may be determined by a number of factors, including, but not limited to, the applicant's experience, knowledge, skills, abilities, as well as internal team benchmarks. This role may be performed fully remotely within the United States. Please note that our US headquarters are located in NYC. We also have office hubs in Austin, Miami, and Mountain View. If the remote work is performed outside of these offices, income may be subject to New York State tax withholding. Please note that for this position, we are not able to consider candidates who currently or in the future will require visa sponsorship. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal-opportunity employer. Job Applicant Privacy Notice Read Less
  • Remote RCM Business Analyst  

    - Jackson County
    Our vision is a world of peaceful relationships with food, weight, and... Read More
    Our vision is a world of peaceful relationships with food, weight, and body image, where everyone with an eating disorder can experience recovery. We believe that exceptional, individualized care leads to lasting recovery from eating disorders. That’s why our teams are comprised of compassionate, dedicated professionals from a variety of backgrounds who collaborate to provide the very best evidence-based care for our clients at all levels of care. Position Summary: The RCM System Analyst – Revenue Cycle Management (RCM) provides real-time operational and technical support to the RCM team to ensure optimal billing performance, revenue integrity, and system functionality. This role serves as a key liaison between Revenue Cycle, EHR, IT, and external vendors to troubleshoot claim and remittance issues, support system upgrades, and drive process improvements. The Analyst plays a critical role in identifying revenue leakage, resolving operational inefficiencies, ensuring billing compliance, and supporting revenue optimization initiatives. This position requires strong analytical skills, deep knowledge of revenue cycle processes, and the ability to translate business needs into technical solutions. Schedule: M-F 8-5PM CST- Remote Compensation: $68,000- $80,000 (Depending on State) Location: Remote, must be US Based and have the right to work for any employer in the US without restrictions How RCM System Analysts Empower Recovery: Operational Read Less
  • Remote Senior Statistical Programmer /Analyst Consultant  

    - Sacramento County
    Are you interested in working directly for a single sponsor while havi... Read More
    Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for a global CRO can bring? Our team says it’s the best of both worlds…. ClinChoice is searching for a Senior Statistical Programmer Consultant to join one of our clients. ClinChoice is a global full-service CRO with a strong focus on quality, professional development, and supportive culture. As a client-facing role, we are looking for confident candidates with the ability to work independently whilst establishing a high-trust environment with the client’s counterparts. Location: NJ/PA/DE; Hybrid role in any of these location Job Summary The contract Senior Statistical Programmer is a member of the Biometrics Department within the Research and Development (R Read Less
  • Remote Data Analyst  

    - Kern County
    REMOTE - US Residents Only We are searching for a careful Data Analyst... Read More
    REMOTE - US Residents Only We are searching for a careful Data Analyst with outstanding analytical ability. Your task is to compile information, examine it, and come to conclusions from it such that the business may make better judgments. Your knowledge of data administration, statistical analysis, and data visualization will tremendously improve strategic objectives and operational efficiency. Main Responsibilities: After compiling data from many sources, arrange it into appropriate databases, and then examine it for trends, insights, and patterns. Create and update dashboards and automatic reports to enable significant players view data instantly. Using exploratory data analysis helps one to improve procedures, reduce expenses, or increase income. Provide analysis- and finding-based recommendations for corporate strategy and decision-making. Help multidisciplinary teams find and communicate data needs depending on business requirements. Clean, validate, and change raw data to ensure it is accurate and whole before analysis. Using the design and presentation of reports, presentations, and visualizations, succinctly communicate complex data findings. Using statistical techniques, look for relationships, generate forecasts, and analyze trends. In working with IT and other departments, apply data collecting techniques and streamline data procedures. By often reviewing and improving present practices, keep accuracy and efficiency in data analytics. Appropriate Skills: A four-year degree is needed, ideally in data science, computer science, statistics, or mathematics. Verified background in data analysis and reporting in a business analyst, data analyst, or related role. Many years of expertise in Python, R, SQL, Excel, and data analytic tools. mastery of creating aesthetically pleasing dashboards and reports with data visualization tools (like Tableau and Power BI). Mastery in statistical analysis and data modeling. Mastery of large data sets, complex analysis, and data integrity and quality assurance. Strong in data analysis and relevant conclusion drafting for companies; brilliant in handling challenging issues. Good multitasking and autonomous abilities; careful attention to detail is absolutely necessary. Excellent written and spoken communication skills; skilled in presenting complicated data results to audiences without technical expertise. One might benefit from a background in cloud-based data platforms such Amazon Web Services or Google Cloud. Benefits include: providing a full range of perks together with a competitive compensation. the opportunity to grow professionally. one where inclusiveness, creativity, and teamwork abound. Plan that fits your need (if necessary). Read Less
  • Remote Workday HRMS Analyst  

    - Maricopa County
    Position: Workday HRMS Analyst(10+ Profile needed) Location: within 3... Read More
    Position: Workday HRMS Analyst(10+ Profile needed) Location: within 3 hours of Augusta, ME (Mostly Remote)(Local Maine or Nearby Profiles) Top 3 Skills: · Experience with HRMS, Workday · Customer Service and responsiveness to specialized needs · Collaboration with cross -functional teams Requirements The Project Management Office (PMO) for the State of Maine is seeking up to 4 detail -oriented and people -focused Business SMEs to join a resource pool for assignment across various departments within the State of Maine, based on emerging needs. One such immediate assignment involves supporting the rollout and stabilization of the soon -to -be -launched State of Maine Human Resources Management System using the Workday platform. The platform, branded as PRISM after its functions to Pay, Recruit, Inform, and Support Maine employees, will launch in early September. This position involves hands -on assistance delivered both virtually and in person (primarily in Augusta), helping staff navigate system functionality and resolve real -time issues effectively. Key Responsibilities: · Provide direct, real -time support to state employees using the Workday -based PRISM system, both virtually and in person. · Schedule and coordinate virtual and onsite support sessions with agency staff. · Lead guided walkthroughs of key PRISM processes, offering step -by -step assistance, and clarification. · Assist users with data entry, system navigation, and reconciliation tasks during support sessions. · Troubleshoot issues encountered during PRISM use and escalate unresolved or systemic concerns appropriately. · Document support sessions, track outstanding issues, and follow up to ensure resolution. · Qualifications · Prior experience as a Business Analyst, Help Desk Analyst, or in a user support role involving enterprise systems. · Strong analytical, organizational, and communication skills. · Ability to clearly explain technical workflows and processes to end users. · Experience with virtual collaboration tools such as Microsoft Teams. · Familiarity with state government systems, HR, or payroll processes is a plus. Required Skills: · Familiarity with data entry, validation, and reconciliation best practices. · Comfortable navigating enterprise systems (experience with HR or payroll systems preferred). · Highly Organized and detail -oriented; able to manage and track multiple support issues. · Capacity to listen, understand business requirements, and respond with a proactive and good -humoured approach to problem -solving with a diverse set of stakeholders. · Proficient with Microsoft Office tools, especially Excel, Word, and Outlook. · Ability to work independently and collaborate with cross -functional teams. · Previous experience with Workday, especially time tracking and work schedule, is strongly preferred. · Willingness and flexibility to travel to Augusta, as required. Preferred Skills: · Understanding of the complexity in unique and non -standard work schedules, particularly in public sector environments. · Experience supporting users during large -scale system implementations or transitions. · Familiarity with the rollout of State Government HR Systems or similar government systems. · Experience updating or contributing to user support materials such as FAQs, guides, or training content Read Less
  • Remote Salesforce Reporting Analyst (Pharma)  

    - Collin County
    About AssistRx AssistRx is a leader in healthcare technology that impr... Read More
    About AssistRx AssistRx is a leader in healthcare technology that improves how patients access and stay on life-saving specialty medications. Our platform connects pharmaceutical manufacturers, healthcare providers, and patients through innovative technology and data-driven solutions that streamline the therapy initiation process. By partnering with life sciences organizations, AssistRx helps remove barriers to therapy access, enabling patients to start and stay on treatment faster. Position Overview AssistRx is seeking a Reporting Business Analyst to support the development of operational and client-facing reporting across our patient support and therapy access platforms. This role serves as the bridge between business stakeholders and development teams , translating reporting and analytics needs into clear technical requirements. The analyst will gather reporting requirements, document detailed user stories, create JIRA tickets, and work closely with developers to ensure reports are built accurately. The ideal candidate understands Salesforce data structures , is comfortable working with reporting and operational data , and has experience supporting patient access programs, pharmaceutical hubs, or drug manufacturer reporting environments . Key Responsibilities Requirements Gathering Read Less
  • Remote Junior Data Analyst / Developer  

    - Orange County
    The Junior Analyst / Developer will provide analytical and instruction... Read More
    The Junior Analyst / Developer will provide analytical and instructional support while developing Army Vantage skills through hands-on execution. Emphasis is on growth, learning, and sustainment support. All candidates shall possess an active Secret security clearance or be eligible for and able to obtain and maintain a Secret clearance. Candidates without an active clearance may perform unclassified preparatory work while clearance processing is underway. Requirements Key Requirements · Secret Security Clearance: active or eligibility to obtain and maintain · Ability to operate in classified and unclassified environments, including NIPRNet systems · Strong written and verbal communication skills for military and civilian interaction · Willingness to travel up to 10% for in-person training and operational support · Demonstrated ability to learn new tools, workflows, and operational contexts · Team-oriented and capable of collaborating with diverse Army and contractor personnel Key Responsibilities · Assist with dashboard configuration, updates, and reuse · Support preparation of training materials and documentation · Assist with data validation, quality checks, and sustainment artifacts · Support analytics handoff and institutional adoption efforts · Progressively develop Army Vantage skills over the period of performance · Assist in preparation of training environments, datasets, and example dashboards · Support logistics and execution of in-person and virtual training events · Help develop and update training documentation, job aids, and reference materials · Assist instructors during training sessions (e.g., troubleshooting, student support, setup/teardown) · Perform data validation and quality checks on training datasets and dashboards · Capture training feedback and assist in documenting lessons learned and AAR inputs · Support reuse and sustainment of training materials and analytics products · Progressively take on limited instructional roles, such as walkthroughs or demonstrations, as skills mature Minimum Qualifications · Bachelor’s degree (or progress toward degree) in technical, analytical, or quantitative field · 0–2 years of relevant experience (including internships, labs, or academic projects) · Foundational knowledge of Python or SQL · Understanding of basic data analysis and visualization concepts · Demonstrated ability to learn new platforms and tools · Strong attention to detail and documentation skills Preferred Qualifications · Exposure to analytics platforms, dashboards, or scripting tools · Coursework in statistics, data science, or operations research · Interest in operational analytics and decision support · Prior military or government exposure (not required) JANSON provides a competitive benefits package with all the things we love and need: Competitive base salary Hybrid work flexibility 401K with matching incentive Short and Long-term disability Life insurance PTO Paid holidays Professional development opportunities Read Less
  • Remote Senior Product Analyst  

    - Hudson County
    SmarterDx, a Smarter Technologies company, builds clinical AI that is... Read More
    SmarterDx, a Smarter Technologies company, builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, our platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial. Become a Smartian and help optimize the way the healthcare system works for everyone. Learn more at smarterdx.com/careers . Role We’re seeking a Senior Data Analyst specializing in product analytics to help shape the future of our revenue cycle management platform. In this highly cross-functional role, you'll collaborate with product managers, engineers, and business stakeholders to gauge opportunities, guide strategy, and inform decisions with data. You’ll explore new datasets, build prototypes, monitor performance, and measure the product impact. This role offers a unique chance to take a leading role in delivering on an ambitious product roadmap using data to enhance the operational efficiency of healthcare providers. **This role is fully remote within the US** What You'll Do Partner with product managers and engineers to translate business goals into analytical requirements, perform exploratory analyses, and clearly communicate findings to support strategic decisions Design experiments to answer business questions, including defining key metrics and applying appropriate statistical techniques to analyze results Prototype analytics solutions and data products to accelerate product development Translate analytical findings into compelling data stories through clear visualizations that help stakeholders quickly grasp trends, patterns, and implications Becoming an expert in our data stack: how we get the data from customers, how we normalize that data, and how internal teams and customers consume that data Building, maintaining, and testing data models which support reporting and analytics. Uphold high standards for code quality and documentation, while contributing to a culture of peer review and continuous learning What You Bring 3-5+ years' experience as a data analyst or product data scientist (or, if your y-intercept is lower, evidence that your slope is super steep) Strong technical skills: querying data with SQL, transforming data with dbt to shorten time to insight, performing analysis with python, and communicating findings with compelling data visualizations Masters in statistics or other relevant fields preferred Ownership: Build and own features from start to finish. Strategic mindset: strong ability to connect analytics to business understanding and provide actionable insights. Scrappiness: Navigate ambiguity effectively, understanding when it’s necessary to piece solutions together on the fly, and be able to do so. Product focus: How can we maximize the utility and value we deliver to our end users? Familiarity with experiment design and statistical analysis Nice To Haves Experience with health system clinical and/or revenue cycle data is preferred Our Tech Stack Data Visualization: Hex and Evidence Analysis: Python Read Less
  • Remote Data Analyst  

    - Washoe County
    LTK’s mission is to empower the world’s premium lifestyle Creators to... Read More
    LTK’s mission is to empower the world’s premium lifestyle Creators to achieve maximum economic success. We have a huge opportunity ahead of us and we’re looking for team members who want to create, innovate and disrupt an industry. We empower our team members to drive innovation, create value, and continue to spearhead the creation of this industry — a game changer when it comes to career growth. Position Title : Data Analyst Location: US-Remote About the role The Insights able to translate technical analysis into simple, persuasive stories tailored to your audience. Mindset comfortable iterating quickly. Collaborative and low-ego: you seek to understand stakeholders’ perspectives, build trust, and work through trade-offs together. Thrives in a fast-paced, evolving environment with multiple priorities and stakeholders. Education Bachelor’s degree in any field; a strong quantitative foundation (e.g., in economics, statistics, engineering, math, computer science, or similar) is required. #LI-AJ1 What we offer The opportunity to be part of the leading global company in creator commerce A remote-first, productivity-first environment Competitive compensation and benefits package to meet the needs of you and your family 401(k) with LTK company matching Medical Insurance, Vision Insurance, Dental Insurance Paid Maternity Leave and Paid Paternity Leave Summer Fridays and Flexible PTO About LTK Founded in 2011, LTK is the global technology platform purpose-built to empower lifestyle creators to monetize their content. The full-service platform connects brands, creators, and shoppers with a world-class shopping app and trusted tools and technology that make content instantly shoppable. Today, premium lifestyle creators in 160+ countries drive more than $5 billion+ in annual retail sales through their LTK Shop profiles. More than 40 million consumers turn to LTK Shops in the LTK shopping platform each month to find inspiration and instantly shop the styles recommended by their favorite creators. More than 8,000 retailers and 1M brands partner with LTK to gain access to its global creator network for content that converts against performance-driven, cross-channel KPIs. LTK is headquartered in Dallas, TX, and currently operates on five continents. Our mission To empower the world’s premium lifestyle Creators to achieve maximum economic success. Our values Here to win Commit to the journey Work well Commitment to diversity LTK believes diversity, equity, and inclusion are fundamental obligations that strengthen our team. We employ a diverse, multi-disciplinary team to build a meaningful company and culture. For US-Based Roles: We are not offering new sponsorships opportunities at this time for persons requiring employment visas, such as an H-1B; authorization to work in the U.S. is a precondition of employment. Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of LTK are considered the property of LTK and are not subject to payment of agency fees . LTK is an Equal Opportunity Employer. #LI-Remote Read Less
  • Remote Product Data Analyst  

    - Dallas County
    The Product Data Analyst is responsible for leading the collection, an... Read More
    The Product Data Analyst is responsible for leading the collection, analysis, and interpretation of data to drive product strategy and execution. This role will work closely with product managers, engineers, sales, and support to ensure that data-driven decisions are made throughout the product lifecycle. You will build the framework that provides data and insights to empower our internal product teams that make data driven decisions that grow the business. If you are a highly motivated, curious, and data-driven individual with a passion for data-driven insights and product development, we encourage you to apply for this exciting opportunity. You will: Responsible for leading the collection, analysis, and interpretation of data to drive product strategy, adoption and execution for the payment gateway. Create and own data roadmaps to increase product performance transparency for product stakeholders. Manage data analytics dashboards to track KPIs and deliver clear, actionable insights to product managers. Monitor data accuracy, and support proactive investigation. Support ad-hoc reporting framework where product managers can gather and analyze relevant data including customer/CAM surveys, product usage statistics, and market research. Conduct opportunity sizing analyses, develop forecasting models, and present data-driven insights to influence strategic decision-making. Collaborate with Engineering and Data Insights to design, build and document an analytics framework for product experimentation, A/B testing and advanced modeling to support long-term product performance. Analyze large transaction datasets to uncover trends Read Less
  • Remote Customer Support Analyst I  

    - El Paso County
    Are you ready to unlock your true potential? Join a growing and global... Read More
    Are you ready to unlock your true potential? Join a growing and global company where you can be part of a team that fuels supply chain solutions. Discover how you can make a significant impact. We are seeking a customer-focused and driven Customer Support Analyst 1 to join our Operations team reporting to the Director, Customer Success. In this role, you will be on the front lines of delivering exceptional support to our customers, managing and resolving cases with a focus on quality, speed, and customer satisfaction. We value our employees with competitive benefits and generous paid time off packages, flexible and casual work environments, career development, recognition programs and more! This is a full-time opportunity with no travel required. Remote but ideally located in the Cincinnati OH area. What You'll Do: Review and assess customer-initiated incoming support cases and categorize case priority Respond to Level 1 and Level 2 online customer support cases, including: Customer-generated cases (supplier/distributor) Auto-generated cases (Ops Log Errors, PA Data, Missing Data) Transactional cases measured by contractual time-to-resolution (TTR) Meet Level 1 and Level 2 support case severity goals as defined by Manager Participate in shared hours of operation schedule Provide shared support for operations log and late/missing data monitoring Requirements for Success: 0–3 years of related customer support or operations experience Associate or Bachelor’s degree, or significant industry experience Strong customer service skills Excellent written and oral communication skills Excellent organizational and project management skills Willingness to learn and grow in a fast-paced environment Data migration, management, or manipulation experience a plus Experience with databases, including writing queries, a plus Business system experience and understanding of Inventory Management a plus Perks Read Less
  • Remote Business Analyst- Implementation  

    - Durham County
    Overview FundCount is a growing international fintech company with a 2... Read More
    Overview FundCount is a growing international fintech company with a 20-year history, providing a unified software solution for investment, general, and partnership accounting and analysis. Our clients include family offices, fund administrators, private equity firms, and hedge funds. We are seeking an experienced Business Analyst with deep expertise in fund administration and private equity. You will bridge the gap between clients' complex fund admin and PE workflows and the FundCount platform, translating real-world requirements into scalable system configurations. Responsibilities • Act as SME for our client’s workflows: NAV calculations, investor allocations, capital calls, distributions, and fee calculations. • Configure and validate PE fund structures — LP/GP waterfalls, carried interest, clawback mechanisms, and multi-tiered fund hierarchies. • Support clients migrating from legacy platforms, mapping their data into FundCount's data model. • Design and validate data interfaces between FundCount and third-party fund admin systems, prime brokers, and custodians. • Analyze clients' investment accounting processes and produce comprehensive requirements and system configuration specifications. • Solicit and document client business requirements; provide consultative support on applications and business processes. • Develop data mapping specs for import/export interfaces between FundCount and third-party investment management systems. • Conduct UAT with technical teams; prepare test data and user-acceptance testing documents. • Support Sales with proof-of-concept demos and prospect data conversions. • Provide training and product support to clients and internal teams. Requirements • Bachelor's degree in Science, Mathematics, Accounting, or Finance. • Fund Admin / PE : 2+ years in fund administration or private equity operations, with direct exposure to fund accounting systems and NAV processes. • PE Structures : Working knowledge of LP/GP structures, waterfall mechanics, carried interest, capital calls, and distributions. • Experience with requirements capture and business analysis for complex financial applications in the alternative fund industry. • Strong MS Excel skills; familiarity with Jira or similar systems. • Excellent communication skills; willingness to travel ~20% for client training. • Prior experience at a fund administrator, PE manager, or fintech serving alternatives. • Familiarity with fund admin platforms: Advent Geneva, Investran, eFront, Yardi, or similar. • Knowledge of investor reporting, K-1/tax workflows, or regulatory reporting (AIFMD, Form PF). Our Offer • Full-time, 40 hours/week · 100% remote · Competitive salary + bonuses • Reporting to the Executive Director of Implementations • Work with a global team serving leading fund administrators and private equity firms Read Less

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