Find your calling at Mercy!Greets patients and escorts them to and from the examining rooms. Obtains ocular, medical and family history; assists doctor during exam or minor surgery as well as with any additional testing. Assists the screeners, surgery scheduling tech and front desk areas as needed; answers patient telephone calls.All the duties, responsibilities and qualifications documented in this job description are subject to reasonable accommodation. This job description is not to be construed as a detailed statement of duties, responsibilities or requirements. Employees of St. Johns Health System are expected to comply with all federal, state and local regulations in addition to organization policy and procedures. Performs related duties as assigned.
Position Details:Ophthalmic Technician / Ophthalmology AssistantOur Mercy Specialty Clinic is seeking a compassionate and detail-oriented Ophthalmic Technician to join our eye care team. This role plays a vital part in delivering high-quality care by supporting physicians, assisting patients throughout their visit, and ensuring efficient clinic operations.
Due to the specialty of the clinic, we are seeking one who has previous experience is ophthamtry!
Position Summary
The Ophthalmic Technician greets patients, escorts them through the clinic, obtains medical histories, assists providers during examinations and minor procedures, and performs a variety of diagnostic tests. This position works closely with physicians, optometrists, and clinic staff to provide exceptional patient care while maintaining a clean, organized, and compliant clinical environment.
Key ResponsibilitiesPatient Care & Clinical Support
Greet patients and escort them to and from examination roomsObtain ocular, medical, and family historyAssist physicians during exams, minor surgeries, and in-office proceduresInstruct patients on medications, testing, and surgical proceduresPerform or assist with ordered diagnostic testingPerform pre-operative procedures including A-Scans, pulse, and blood pressureAdminister and assist with eye drops, ointments, and irrigating solutions (preferred)
Diagnostic Testing
Perform handheld tonometryConduct visual field testing, PAM, BAT, color vision testing, and Amsler gridPerform pupil evaluations, confrontation fields, extraocular motility testingOperate equipment including automated keratometry and corneal topography
Clinic & Equipment Support
Set up, prepare for, and assist with surgical procedures performed in-officeClean and stock exam rooms and sterilize instrumentsMaintain accurate records and take dictationStock supplies on a weekly basis
Communication & Administrative Support
Answer and screen telephone callsTriage emergency calls and return patient messagesAssist with surgery scheduling and screening as neededProvide front desk coverage when necessaryAssist optometrists with contact lens insertion, removal, cleaning, ordering, and returns
General DutiesPerform additional duties as assignedFollow universal precautions at all timesWear appropriate personal protective equipmentAdhere to dress code and maintain a professional, well-groomed appearanceMeet Health System attendance standards
QualificationsRequired
High School Diploma or GEDStrong telephone and communication skillsAbility to work effectively with patients, staff, and the publicAbility to interpret and apply policies, procedures, and clinical guidelines
Preferred
Knowledge of ophthalmology and optometry office proceduresGeneral medical knowledge of anatomy, physiology, and ocular/systemic diseasesExperience with pharmacology related to eye careMinimum of one year of prior related work experience
Why Mercy?From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
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