About Us

One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.

In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.

The Opportunity

As a Float Medical Receptionist, internally known as a Flex Member Support Specialist, you will be an ambassador for patients in office, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for patient feedback, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or in office providers. Our Flex Member Support Specialists support multiple offices in a Market.

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you'll likely work on:

Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc.  Master our technology suite including but not limited to Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life, in order to interact with team members and patients and complete daily work Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification.  They are not to be construed as an exhaustive list of job duties performed by personnel in this classification.  Other job related duties may be assigned by management.

What you’ll need:

At least 1 year of experience in high touch customer or patient facing roles   Strong written and verbal communication skills  Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams  A proven track record of persisting through change, demonstrating a forward thinking perspective when under pressure, and consistently stepping up to take action on challenges  Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously

Competitive salary: the base pay for this position is $21.50 per hour based on a full time schedule. 

This is a full time role (40 hours/week) with 8 hour shifts generally taking place between Monday-Friday 7:00am-7:00pm based in person at our offices in Virginia. Our Flex Member Support Specialists lend support to multiple One Medical locations in a MSA. Office location and schedules are subject to change.

Physical Demands:  Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods.

One Medical offers a robust benefits package designed to aid your health and wellness.  All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire:

Taking care of you today

Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year

Protecting your future for you and your family

401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance

In addition to the comprehensive benefits package outlined above, practicing clinicians also receive

Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical’s Annual REAL primary care conference

One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.

One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.  Please refer to the E-Verification Poster and Right to Work Poster for additional information.

 

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Opportunity : Spa Receptionist - Full Time or Part Time - $23.15/hour For You: Be part of a luxury revolution in the hospitality space. When you become a Team Member at the Woodmark Hotel call guests prior to appointment to confirm date and time of service Maintains strong knowledge of all spa services, including benefits and uses of each Uses book4time system to book appointments and ring up retail merchandise Contacts appropriate party if necessary, when a guest problem is reported Answers incoming guests calls and transfers appropriately Provides general hotel information for guests Exemplifies the Woodmark Standards of Excellence Attends appropriate hotel and departmental meetings Maintains guest/client confidentiality Resolves guest problems and is empowered to act in absence of manager Maintains records for all VIPs, special requests, etc. Maintains an up to date working knowledge of all hotel amenities as well as any special events Interacts with hotel staff in a professional manner and assist other departments when necessary Upsells other hotel services and amenities to guests Must maintain strong email communication regarding shift changing and client requests updating internal notes to keep other spa desk member informed Must be able to accurately follow verbal and written instructions Must be detailed-orientated and able work well under pressure fast-paced environment Must possesses excellent listening and communication skills Ability to work a flexible schedule that includes evenings, weekends and holidays Ability to book and organize events related to the spa. Always maintains a professional demeanor and attitude; effectively interact with guests and associates, and resolve problems/conflicts in a diplomatic and tactful manner Must have a passion for creating an exceptional experience for all guests Maintains constant awareness of safety issues; reports all safety incidents to on-duty supervisor. Acts with responsibility towards all company property, supplies and equipment. Maintains a professional appearance and follows all Woodmark Appearance Standards. Remains alert, courteous and helpful to the guests and colleagues at all times. Assists new hires with paper work and logging on to computer Utilize Birch Street to maintain and track retail inventory Packages and sends product to clients Performs other duties as assigned EXPERIENCE and resolve problems/conflicts in a diplomatic and tactful manner Must have a passion for creating an exceptional experience for all guests WORKING CONDITIONS: Must be able to sit throughout the shift, with intermittent periods of standing and walking; Must be able to lift, carry push While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat); This job description in no way states or implies that these are the only duties to be performed by this team member. The team member will be required to follow other instructions and perform other work-related duties requested by their supervisor. Woodmark Hotel is an Equal Opportunity Employer (EOE) and is committed to providing equal opportunities regardless of age, race, religion, color, national origin, citizenship, sex, veteran's status, disability, or any other legally protected status. Compensation details: 23.15-23.15 Hourly Wage PI1f36781e791a-26289-37397212 Read Less

ABOUT THE ORGANIZATION Community Health Programs (CHP) is a mission-driven, nonprofit network of health centers dedicated to nurturing and inspiring healthy lives for people throughout the Berkshires. Our mission guides everything we do: delivering exceptional, compassionate health care and family services that strengthen individuals, families, and our entire community. As a Federally Qualified Health Center (FQHC), CHP is uniquely positioned to ensure access to high-quality, comprehensive care for all - regardless of insurance status or ability to pay. Serving a federally designated rural and Medically Underserved Population Area, we work to remove barriers and advance health equity across our region. Our network provides adult and pediatric primary care, women's health, dental, nutrition, and behavioral health support. Beyond clinical care, our Family Services team supports thousands of families across the region with programs that help meet essential needs and reduce barriers that impact health and well-being. At CHP, our mission is to provide access to health care for everyone. $18.00 - $21.00 / hour The Medical Receptionist welcomes patients to the Health Center and checks all pre-exam requirements including patient information. This person collects co-payment and notifies the clinic that patients have arrived for their appointments. The Receptionist is responsible for the providers schedules and ensures that patients and providers are notified accordingly. This person will support CHPs mission, vision, and values and will adhere to compliance protocols as well as CHPs policies and procedures POSITION REQUIREMENTS Medical Receptionist Essential Duties and Responsibilities: Welcome patients to the Health Center; ensure that all pre-exam information is up to date and accurate before appointments; collect co-payments; make sure that referrals are received. Provide schedule support to providers. Perform clerical duties as requested. Provide information to patients/outside callers. Record and deliver messages. Answer, screen and route outside calls to the appropriate area or individual. Conduct scheduling/reminder/re-scheduling phone calls to patients. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Ability to interact with others with tact and diplomacy; treat others with respect and consideration regardless of status or position; contribute to a positive team spirit; balance team and individual responsibilities; display highest degree of professionalism and ethics. Respond appropriately to patient needs; manage difficult or emotional patient situations in a way that instills trust and respect; solicit feedback to improve performance. Ability to manage multiple priorities; work well under pressure; complete tasks correctly and on time with limited supervision; step in when needed and cross train for additional site coverage; respond promptly to requests for service and assistance. Ability to effectively present information in one-on-one or small group situations; respond well to questions; complete administrative duties accurately and timely. Ability to calculate figures and amounts; solve practical problems; interpret a variety of instructions furnished in written, oral, diagram or schedule form. Punctual and reliable; ability to maintain schedule commitments. Essential Skills and Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High School or Equivalent Spanish speaking/bilingual is a plus. Function in a busy office setting. Manage difficult or emotional customer situations. Respond to requests for service and assistance. Support organizations goals and values. Flexible Physical Requirements: Click here to view the Administrative ADA requirements FULL-TIME/PART-TIME Full-Time POSITION Medical Receptionist EXEMPT/NON-EXEMPT Non-Exempt LOCATION MA, Lee, CHP Lee Family Practice EOE STATEMENT We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. PI9bb796652f41-26289-40717969 Read Less

ABOUT THE ORGANIZATION Community Health Programs (CHP) is a mission-driven, nonprofit network of health centers dedicated to nurturing and inspiring healthy lives for people throughout the Berkshires. Our mission guides everything we do: delivering exceptional, compassionate health care and family services that strengthen individuals, families, and our entire community. As a Federally Qualified Health Center (FQHC), CHP is uniquely positioned to ensure access to high-quality, comprehensive care for all - regardless of insurance status or ability to pay. Serving a federally designated rural and Medically Underserved Population Area, we work to remove barriers and advance health equity across our region. Our network provides adult and pediatric primary care, women's health, dental, nutrition, and behavioral health support. Beyond clinical care, our Family Services team supports thousands of families across the region with programs that help meet essential needs and reduce barriers that impact health and well-being. At CHP, our mission is to provide access to health care for everyone. $18.00 - $21.00 / hour The Medical Receptionist welcomes patients to the Health Center and checks all pre-exam requirements including patient information. This person collects co-payment and notifies the clinic that patients have arrived for their appointments. The Receptionist is responsible for the providers schedules and ensures that patients and providers are notified accordingly. This person will support CHPs mission, vision, and values and will adhere to compliance protocols as well as CHPs policies and procedures POSITION REQUIREMENTS Medical Receptionist Essential Duties and Responsibilities: Welcome patients to the Health Center; ensure that all pre-exam information is up to date and accurate before appointments; collect co-payments; make sure that referrals are received. Provide schedule support to providers. Perform clerical duties as requested. Provide information to patients/outside callers. Record and deliver messages. Answer, screen and route outside calls to the appropriate area or individual. Conduct scheduling/reminder/re-scheduling phone calls to patients. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Ability to interact with others with tact and diplomacy; treat others with respect and consideration regardless of status or position; contribute to a positive team spirit; balance team and individual responsibilities; display highest degree of professionalism and ethics. Respond appropriately to patient needs; manage difficult or emotional patient situations in a way that instills trust and respect; solicit feedback to improve performance. Ability to manage multiple priorities; work well under pressure; complete tasks correctly and on time with limited supervision; step in when needed and cross train for additional site coverage; respond promptly to requests for service and assistance. Ability to effectively present information in one-on-one or small group situations; respond well to questions; complete administrative duties accurately and timely. Ability to calculate figures and amounts; solve practical problems; interpret a variety of instructions furnished in written, oral, diagram or schedule form. Punctual and reliable; ability to maintain schedule commitments. Essential Skills and Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High School or Equivalent Spanish speaking/bilingual is a plus. Function in a busy office setting. Manage difficult or emotional customer situations. Respond to requests for service and assistance. Support organizations goals and values. Flexible Physical Requirements: Click here to view the Administrative ADA requirements FULL-TIME/PART-TIME Full-Time POSITION Medical Receptionist EXEMPT/NON-EXEMPT Non-Exempt LOCATION MA, Lee, CHP Lee Family Practice EOE STATEMENT We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. PI9bb796652f41-26289-40717969 Read Less

Opportunity : Spa Receptionist - Full Time or Part Time - $23.15/hour For You: Be part of a luxury revolution in the hospitality space. When you become a Team Member at the Woodmark Hotel call guests prior to appointment to confirm date and time of service Maintains strong knowledge of all spa services, including benefits and uses of each Uses book4time system to book appointments and ring up retail merchandise Contacts appropriate party if necessary, when a guest problem is reported Answers incoming guests calls and transfers appropriately Provides general hotel information for guests Exemplifies the Woodmark Standards of Excellence Attends appropriate hotel and departmental meetings Maintains guest/client confidentiality Resolves guest problems and is empowered to act in absence of manager Maintains records for all VIPs, special requests, etc. Maintains an up to date working knowledge of all hotel amenities as well as any special events Interacts with hotel staff in a professional manner and assist other departments when necessary Upsells other hotel services and amenities to guests Must maintain strong email communication regarding shift changing and client requests updating internal notes to keep other spa desk member informed Must be able to accurately follow verbal and written instructions Must be detailed-orientated and able work well under pressure fast-paced environment Must possesses excellent listening and communication skills Ability to work a flexible schedule that includes evenings, weekends and holidays Ability to book and organize events related to the spa. Always maintains a professional demeanor and attitude; effectively interact with guests and associates, and resolve problems/conflicts in a diplomatic and tactful manner Must have a passion for creating an exceptional experience for all guests Maintains constant awareness of safety issues; reports all safety incidents to on-duty supervisor. Acts with responsibility towards all company property, supplies and equipment. Maintains a professional appearance and follows all Woodmark Appearance Standards. Remains alert, courteous and helpful to the guests and colleagues at all times. Assists new hires with paper work and logging on to computer Utilize Birch Street to maintain and track retail inventory Packages and sends product to clients Performs other duties as assigned EXPERIENCE and resolve problems/conflicts in a diplomatic and tactful manner Must have a passion for creating an exceptional experience for all guests WORKING CONDITIONS: Must be able to sit throughout the shift, with intermittent periods of standing and walking; Must be able to lift, carry push While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat); This job description in no way states or implies that these are the only duties to be performed by this team member. The team member will be required to follow other instructions and perform other work-related duties requested by their supervisor. Woodmark Hotel is an Equal Opportunity Employer (EOE) and is committed to providing equal opportunities regardless of age, race, religion, color, national origin, citizenship, sex, veteran's status, disability, or any other legally protected status. Compensation details: 23.15-23.15 Hourly Wage PI1f36781e791a-26289-37397212 Read Less

ABOUT THE ORGANIZATION Community Health Programs (CHP) is a mission-driven, nonprofit network of health centers dedicated to nurturing and inspiring healthy lives for people throughout the Berkshires. Our mission guides everything we do: delivering exceptional, compassionate health care and family services that strengthen individuals, families, and our entire community. As a Federally Qualified Health Center (FQHC), CHP is uniquely positioned to ensure access to high-quality, comprehensive care for all - regardless of insurance status or ability to pay. Serving a federally designated rural and Medically Underserved Population Area, we work to remove barriers and advance health equity across our region. Our network provides adult and pediatric primary care, women's health, dental, nutrition, and behavioral health support. Beyond clinical care, our Family Services team supports thousands of families across the region with programs that help meet essential needs and reduce barriers that impact health and well-being. At CHP, our mission is to provide access to health care for everyone. $18.00 - $21.00 / hour The Medical Receptionist welcomes patients to the Health Center and checks all pre-exam requirements including patient information. This person collects co-payment and notifies the clinic that patients have arrived for their appointments. The Receptionist is responsible for the providers schedules and ensures that patients and providers are notified accordingly. This person will support CHPs mission, vision, and values and will adhere to compliance protocols as well as CHPs policies and procedures POSITION REQUIREMENTS Medical Receptionist Essential Duties and Responsibilities: Welcome patients to the Health Center; ensure that all pre-exam information is up to date and accurate before appointments; collect co-payments; make sure that referrals are received. Provide schedule support to providers. Perform clerical duties as requested. Provide information to patients/outside callers. Record and deliver messages. Answer, screen and route outside calls to the appropriate area or individual. Conduct scheduling/reminder/re-scheduling phone calls to patients. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Ability to interact with others with tact and diplomacy; treat others with respect and consideration regardless of status or position; contribute to a positive team spirit; balance team and individual responsibilities; display highest degree of professionalism and ethics. Respond appropriately to patient needs; manage difficult or emotional patient situations in a way that instills trust and respect; solicit feedback to improve performance. Ability to manage multiple priorities; work well under pressure; complete tasks correctly and on time with limited supervision; step in when needed and cross train for additional site coverage; respond promptly to requests for service and assistance. Ability to effectively present information in one-on-one or small group situations; respond well to questions; complete administrative duties accurately and timely. Ability to calculate figures and amounts; solve practical problems; interpret a variety of instructions furnished in written, oral, diagram or schedule form. Punctual and reliable; ability to maintain schedule commitments. Essential Skills and Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High School or Equivalent Spanish speaking/bilingual is a plus. Function in a busy office setting. Manage difficult or emotional customer situations. Respond to requests for service and assistance. Support organizations goals and values. Flexible Physical Requirements: Click here to view the Administrative ADA requirements FULL-TIME/PART-TIME Full-Time POSITION Medical Receptionist EXEMPT/NON-EXEMPT Non-Exempt LOCATION MA, Lee, CHP Lee Family Practice EOE STATEMENT We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. PI9bb796652f41-26289-40717969 Read Less

Front Desk Receptionist Pediatric Dental Company: Little Smiles Pediatric Dentistry Location: Post Falls you are becoming a community ambassador. This is your opportunity to launch a rewarding career where you can build lifelong trust with your neighbors, uplift local families, and truly give back to the community every single day! What We're Looking For (Qualifications) Experience: 13 years of professional customer service or front office experience is required (prior experience in a medical or dental office environment is a major plus, but we are fully willing to train you on dental systems!). Communication: A clear, exceptionally friendly communicator with a warm phone presence and comfort handling multi-line systems. Mindset: A strong team-player attitude, an organized work style, and a natural passion for making kids feel safe and at ease. Travel: Reliable personal transportation and a total commitment to commuting across our local office sites as scheduled. Safety Read Less

Front Desk Receptionist Pediatric Dental Company: Little Smiles Pediatric Dentistry Location: Post Falls you are becoming a community ambassador. This is your opportunity to launch a rewarding career where you can build lifelong trust with your neighbors, uplift local families, and truly give back to the community every single day! What We're Looking For (Qualifications) Experience: 13 years of professional customer service or front office experience is required (prior experience in a medical or dental office environment is a major plus, but we are fully willing to train you on dental systems!). Communication: A clear, exceptionally friendly communicator with a warm phone presence and comfort handling multi-line systems. Mindset: A strong team-player attitude, an organized work style, and a natural passion for making kids feel safe and at ease. Travel: Reliable personal transportation and a total commitment to commuting across our local office sites as scheduled. Safety Read Less

Front Desk Receptionist Pediatric Dental Company: Little Smiles Pediatric Dentistry Location: Post Falls you are becoming a community ambassador. This is your opportunity to launch a rewarding career where you can build lifelong trust with your neighbors, uplift local families, and truly give back to the community every single day! What We're Looking For (Qualifications) Experience: 13 years of professional customer service or front office experience is required (prior experience in a medical or dental office environment is a major plus, but we are fully willing to train you on dental systems!). Communication: A clear, exceptionally friendly communicator with a warm phone presence and comfort handling multi-line systems. Mindset: A strong team-player attitude, an organized work style, and a natural passion for making kids feel safe and at ease. Travel: Reliable personal transportation and a total commitment to commuting across our local office sites as scheduled. Safety Read Less

Front Desk Receptionist Pediatric Dental Company: Little Smiles Pediatric Dentistry Location: Post Falls you are becoming a community ambassador. This is your opportunity to launch a rewarding career where you can build lifelong trust with your neighbors, uplift local families, and truly give back to the community every single day! What We're Looking For (Qualifications) Experience: 13 years of professional customer service or front office experience is required (prior experience in a medical or dental office environment is a major plus, but we are fully willing to train you on dental systems!). Communication: A clear, exceptionally friendly communicator with a warm phone presence and comfort handling multi-line systems. Mindset: A strong team-player attitude, an organized work style, and a natural passion for making kids feel safe and at ease. Travel: Reliable personal transportation and a total commitment to commuting across our local office sites as scheduled. Safety Read Less

Receptionist/Clerical US-NY-Wainscott Job ID: 3593 # of Openings: 1 Category: Administrative and Office Wainscott Overview Receptionist/Clerical We are a Large Corporate Industry Leader in Building Supplies Employing over 800 Friendly People on Long Island, Connecticut, Rhode Island and Massachusetts. For compliance purposes for NYS transparency, the expected salary range is $20.00 - $24.00. Compensation will be based on experience and other factors permitted by law. Receptionist/Clerical - Great opportunity for candidates with excellent customer service and organizational skills. At RBS, you will have: Amazing people to work with that help you succeed. Work/life balance with a culture of kindness and respect. Company-hosted family events. Rewarding careers with supportive management. Participation in philanthropic activities in the community. Professional Development | On-site Read Less

SAGE DENTAL | Patient Coordinator Vero Beach, FL First impressions, lasting care. Sage Dental is seeking a Patient Coordinator to be the friendly face and steady hand of the front office. You'll greet patients, manage the schedule, verify insurance, and keep the day flowing - all with the warmth that makes Sage feel different. Competitive Pay Plus performance bonuses Growth Path Promote-from-within across the Southeast Free Healthcare For you Read Less