About Us

One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.

In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.

The Opportunity

As a Per Diem Float Medical Receptionist, internally known as a Flex Member Support Specialist (Casual), you will be an ambassador for patients in office, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for patient feedback, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or in office providers. Our Flex Member Support Specialists (Casual) support multiple offices in a MSA.

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you'll likely work on:

Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc.  Master our technology suite including but not limited to Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life, in order to interact with team members and patients and complete daily work Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification.  They are not to be construed as an exhaustive list of job duties performed by personnel in this classification.  Other job related duties may be assigned by management.

What you’ll need:

At least 1 year of experience in high touch customer or patient facing roles   Strong written and verbal communication skills  Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams  A proven track record of persisting through change, demonstrating a forward thinking perspective when under pressure, and consistently stepping up to take action on challenges  Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously

Competitive salary: the base pay for this position is $20.50

This is a Casual role, working 0-23 hours per week, based in-person with our team and patients at offices in Englewood, CO and Littleton, CO. Our Flex Member Support Specialists (Casual) lend support to multiple One Medical locations in a MSA. Office location and schedules are subject to change.

Please note that, except where required by law, employees working under 24 hours per week are not eligible for paid holidays, sabbatical, health and disability benefits, or 401k.

Physical Demands:  Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods.

One Medical offers a robust benefits package designed to aid your health and wellness.  All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire:

Taking care of you today

Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year

Protecting your future for you and your family

401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance

In addition to the comprehensive benefits package outlined above, practicing clinicians also receive

Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical’s Annual REAL primary care conference

One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.

One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.  Please refer to the E-Verification Poster and Right to Work Poster for additional information.

 

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Interim Receptionist Location: PA, McCandless - Ridgecrest of McCandless Personal Care Memory Care Respite Care 8870 Duncan Avenue, McCandless, PA 15237 Description: Receptionist with potential for permanent position. A certified Great Place To Work (voted by associates) 7 years in a row! Benefits: Medical, Dental, Vision offerings (for benefit eligible associates) Company Paid Life Insurance coverage in the amount of $30,000 Voluntary benefits including: Hospital Indemnity, Accident Insurance, Critical Illness, legal/Identify Theft, and Disability insurance (for benefit eligible associates) 401(k) program including discretionary company match Competitive Paid Time Off (for full-time associates) Holiday pay Discretionary Scholarship program Annual performance evaluations/raises Job Highlights: We are looking for outstanding individuals to join the administrative team as a Receptionist. You will make a difference by courteously assisting individuals at the front desk or on the phone, and assisting the staff with administrative tasks. Responsibilities: Greeting individuals arriving at the community Answering the telephone and relaying messages Assisting with clerical tasks such as typing, faxing, copying, filing, emailing, accepting packages and preparing mailings Assisting the sales team by making calls, conducting tours, entering data, and maintaining inventory Communicating effectively with residents and staff Assist with clerical responsibilities as assigned Bonus opportunities: Employee referrals Employee of the month/year Resident tour (move-in) Why we should be your "home away from home": Work environment: Our focus is to maximize the potential of every life we touch. We do this by creating an elegant community where our residents are surrounded by the highest standards of quality of service, environment and care. This includes Holistic Wellness, Gold Leaf Dining standards and vibrant Life Enrichment activities. Associate support available: Work friend trainer, employee assistance program, crisis care assistance, paid-time-off donations, continuing education opportunities, appreciation/sympathy gifts, family member discount. Associate growth opportunities: In addition to competitive pay, hundreds of associates are promoted each year! We conduct annual performance evaluations with raises. Company snapshot: Legend has been a family business for 30 years, and is adding multiple properties each year! Our awards include: Great Place To Work, Best of Senior Living Award, Innovative Programming in Senior Living. Requirements: Required: Possess a knowledge of basic office skills Required: Be friendly, organized and service-oriented Prefer: Previous experience in a similar role To learn more about this exciting opportunity, apply today! Legend Senior Living is a drug free workplace and drug screening will be conducted at the company's discretion. This position may require the associate to work evenings and weekends as needed. Applications are accepted on an ongoing basis. It is the policy of Legend Senior Living to provide equal employment opportunity in employment to all associates and applicants for employment. No person is to be discriminated against in employment because of race, religion, color, sex, age, genetic information, national origin, pregnancy, disability, military status or any other classification protected by applicable local, state or federal law. This policy applies to all terms, conditions, and privileges of employment. Although the company does not discriminate on the basis of citizenship, it is required to comply with federal laws to ensure that its workforce is legally eligible to work in the United States. Read Less

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Receptionist The Receptionist serves as the first point of contact for visitors and callers. The will provide general office support with a variety of clerical activities and receptionist-related tasks. Essential Duties And Responsibilities: Answers telephones and directs the caller to the appropriate associate. Maintaining a professional and welcoming lobby environment General data entry Greets and directs visitors to the company. Takes and retrieves messages for various personnel. Receives, sorts and distributes incoming mail. Coordinates the pickup and delivery of express mail services (Fed Ex, UPS etc)Opens builder contracts in real estate closing software. Assists with other related clerical duties such as photocopying, scanning and filing. Greet all incoming guests and obtain driver' s license/passport copies. Clean and maintain cleanliness of all conference rooms and office space. Administrative duties as needed Experience, Skills, Knowledge: High school diploma or equivalent Excellent communication and interpersonal skills Strong organizational skills and attention to detail Ability to multitask and prioritize tasks effectively. Knowledge of Microsoft Office Suite Bilingual candidate would be a plus. Reliable transport to and from work Professional appearance and demeanor. Physical Demands: While performing the responsibilities of the job, the employee is required to talk and hear. Vision abilities required by the job are close vision. The employee is often required to sit and use their hands and fingers to handle, feel, and operate office equipment such as a computer, copier, and office supplies. In addition, the employee is occasionally required to stand, walk, reach with their arms and hands, and to stoop, kneel or crouch. Reasonable accommodation can be made to enable employees with disabilities to perform the described essential functions of the job. This document describes the minimum, essential duties, responsibilities, skills, abilities, effort, and working conditions of the position. It in no way implies that these are the only functions to be performed by the incumbent. Workers are required to follow any other job-related instructions and to perform any job-related functions requested by a supervisor or manager. Successful performance requires that the incumbent possess and utilize the abilities and skills described. All functions are subject to reasonable modification to accommodate individuals with disabilities. Some functions may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or others. Equal Opportunity Employer #GoldenDog Read Less

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