Shrink

Observes activities to detect theft, fraud, or suspicious activity; collects investigative evidence utilizing CCTV and observations from the sales floor. Follows AP Directives and Company policy when making apprehensions.
Executes required Company investigation routines to identify and resolve theft, and properly documents all stages
Conducts external interviews in accordance with local laws and Company policy with customers and contractors suspected of theft.
Reports suspected fraud (i.e., credit / check and refund fraud) and infractions of company policy to AP and/or Store leadership
Creates and manages records using approved Company methods for reporting apprehension, witness statements, retention of evidence, and disposition of recovered merchandise.
Based on direction from Asset Protection leadership, will collect evidence and/or monitor associate activity as needed regarding internal investigations and/or serve as an interview witness.
Proactively identifies potential acts of theft and fraud by observing associate/customer activity, exception reports and referrals.
Investigates suspicious behavior (collects intelligence, documents behavior, etc.).
Attends court hearings as required and updates appropriate files with related outcomes; maintains professional relationship with local law enforcement.
Travels to stores as necessary.
Analyzes intelligence on individuals and booster groups involved in theft.

Safe and Secure

Supports a safety culture through impressions of control, coaching, and recognition.
Provides support by aiding store leadership in morning meetings to communicate current shrinkage and safety topics to associates
Provides support by walking the store to identify potential hazards that could result in customer or associate injury; Takes initiative to correct minor hazards on floor while reporting larger concerns or consistent issues to leadership.
Provides emergency or critical incident response.
Assists with incident investigations and completes associated reports.
May assist with Asset Protection audits.
Coaches associates on keeping work areas and sales floor free of hazards to reduce risk of accidents.
Supports stores in cases of critical incidents, business disruptions, natural disasters, etc.

Performance Standards

Consistently meets established performance standards for the role, including but not limited to service, productivity, and attendance.

Requirements

AP Associates designated as a part of our AP Shared Services staffing model will require reliable transportation; ability to travel to designated stores, as assigned.
1+ years retail work experience/Asset Protection/Security or equivalent leadership experience/education preferred.
High School diploma or equivalent work experience, AA/BA/BS in Criminal Justice or Business Management preferred.
Must be age 18+.

What you get:

If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays , and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. For paid vacation days, as well as eligibility requirements for other benefits, please visit

This position profile should be used as a guide and may not be inclusive of all position expectations and responsibilities.

Pay Range

USD $16.50/Hr -USD $20.63/Hr.

Job Types: Full-time, Part-time

Pay: $18.00 - $23.50 per hour

Work Location: In person Read Less

Do your Best Work in Mooresville

This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up - we invest in you so you can find your inspiration.

The Pro Services Operations Manager collaborates closely with LPS field leadership, Lowe's store teams, and key cross-functional partners-including Store Operations, Merchandising, Supply Chain, Technology, Finance, Human Resources, Customer Experience, and Asset Protection-to identify operational opportunities, implement scalable solutions, and ensure alignment between enterprise strategies and field execution.

This role is responsible for supporting the day-to-day operational needs of both the Lowe's Pro Supply field organization and Lowe's stores as they work together to serve Pro customers. The role leads strategic projects that improve operational execution, simplify processes, enhance technology, and drive consistency across both organizations. Through data-driven decision making, project management, process optimization, and change management, this position helps strengthen the partnership between Lowe's Pro Supply and Lowe's stores while improving associate productivity, customer experience, operational efficiency, and business performance.

Additional Essential Functions
Supports the day-to-day operational needs of both the Lowe's Pro Supply field organization and Lowe's store teams, ensuring consistent execution of shared Pro Services initiatives.
Partners with Regional Branch Directors, Branch Managers, District Managers, Store Managers, and store operations leaders to identify operational opportunities and implement scalable solutions that improve collaboration between Lowe's Pro Supply branches and Lowe's retail stores.
Develops and implements processes, tools, and best practices that strengthen the partnership between Lowe's Pro Supply and Lowe's stores, creating a more seamless experience for Pro customers regardless of sales channel.
Collaborates with field leaders across both organizations to gather feedback, identify pain points, and prioritize process improvements that drive operational excellence and customer satisfaction.
Supports initiatives that improve cross-channel execution, increase operational efficiency, and enable both Lowe's Pro Supply branches and Lowe's stores to better serve the professional customer.

Preferred Qualifications
Experience supporting Pro Services, Pro Sales, Retail Operations, Distribution, Supply Chain, or Customer Experience initiatives.
Experience working with Agile or project management methodologies.
Knowledge of process improvement methodologies such as Lean, Six Sigma, or Continuous Improvement.
Experience with Microsoft SharePoint, Power Platform, Smartsheet, Visio, or similar collaboration and workflow tools.
Demonstrated experience supporting technology implementations and operational change management initiatives.
Experience creating process maps, workflow documentation, and standard operating procedures.

About Lowe's

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Read Less

Join AX9 Security Inc. - A Top-Rated Security Company with Proven Growth!

Job Title: Loss Prevention Specialist- AX9 Security Inc.

Overview:

Since our founding in 2004, AX9 Security, Inc. has emerged as one of the fastest-growing security providers in the nation. We pride ourselves on upholding the highest safety standards while diligently protecting our clients' assets. By joining the AX9 team, you will have the opportunity to advance your career with a leading security company dedicated to your professional growth. We are excited to welcome passionate individuals who are ready to contribute to our mission of ensuring safety and security in the communities we serve.

Job Summary:

The Loss Prevention Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned territory. They utilize tools to minimize loss to the company, including but not limited to identifying incidents of theft and fraud, reviewing CCTV, monitoring the store's physical security, auditing safety processes and driving a shrink elimination culture in the store.

Essential Job Duties and Responsibilities: Duties necessary to meet the minimum requirements of the position. Other duties may be assigned:

Work as an undercover agent to prevent theft

Detect and observe potential shoplifters

Conduct apprehensions and recoveries as described in post orders

Document incidents, report emergencies and contact appropriate authorities

Utilize smartphone or tablet to maintain daily electronic reports

Work closely with local law enforcement and provide detailed statements on theft cases

Must possess a valid Guard Card

Must have reliable method for transportation

Must possess exceptional customer service skills

CCTV and knowledge of 6-step process of loss prevention

Must have knowledge of theft prevention, conflict resolution, and de-escalation methods

Excellent report writing skills

Must be able to operate and maintain site specific security programs

Must be punctual

Previous loss prevention experience is preferred

This position requires standing for prolonged periods of time, walking, bending, and lifting. A portion of some positions may require sitting in front of a computer or monitor for periods of time.

Licensing:
CA PPO 15200 AZ DPS TX DPS B18160 MD MSPD WASH MPD SAB HI 1111 NJ SORA 1793 NY

AX9 Security, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

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Join AX9 Security Inc. - A Top-Rated Security Company with Proven Growth!

Job Title: Loss Prevention Specialist- AX9 Security Inc.

Overview:

Since our founding in 2004, AX9 Security, Inc. has emerged as one of the fastest-growing security providers in the nation. We pride ourselves on upholding the highest safety standards while diligently protecting our clients' assets. By joining the AX9 team, you will have the opportunity to advance your career with a leading security company dedicated to your professional growth. We are excited to welcome passionate individuals who are ready to contribute to our mission of ensuring safety and security in the communities we serve.

Job Summary:

The Loss Prevention Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned territory. They utilize tools to minimize loss to the company, including but not limited to identifying incidents of theft and fraud, reviewing CCTV, monitoring the store's physical security, auditing safety processes and driving a shrink elimination culture in the store.

Essential Job Duties and Responsibilities: Duties necessary to meet the minimum requirements of the position. Other duties may be assigned:

Work as an undercover agent to prevent theft

Detect and observe potential shoplifters

Conduct apprehensions and recoveries as described in post orders

Document incidents, report emergencies and contact appropriate authorities

Utilize smartphone or tablet to maintain daily electronic reports

Work closely with local law enforcement and provide detailed statements on theft cases

Must possess a valid Guard Card

Must have reliable method for transportation

Must possess exceptional customer service skills

CCTV and knowledge of 6-step process of loss prevention

Must have knowledge of theft prevention, conflict resolution, and de-escalation methods

Excellent report writing skills

Must be able to operate and maintain site specific security programs

Must be punctual

Previous loss prevention experience is preferred

This position requires standing for prolonged periods of time, walking, bending, and lifting. A portion of some positions may require sitting in front of a computer or monitor for periods of time.

Licensing:
CA PPO 15200 AZ DPS TX DPS B18160 MD MSPD WASH MPD SAB HI 1111 NJ SORA 1793 NY

AX9 Security, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

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Security / Loss Prevention Officer

Immediate Opening for Full-Time Loss Prevention Officer

Job Description:

- Identify and Apprehend Shoplifters through floor patrol and the use of Closed Circuit TV Cameras

- Report Writing

- Interacting with local Law Enforcement as needed

- Provide Courtroom Testimony as required

Job Requirement:

- Pre-Employment Criminal Background Check and Drug Screening

- Ability to sit, stand, and walk for up to 3-4 hours at a time

- Reliable transportation

- Ability to read, write and speak English proficiently

- Ability to communicate clearly and accurately through verbal and written means

- Ability to write legible, accurate and easily understood reports

- Must be assertive, yet controlled in dealing with confrontation

- Must be trustworthy and able to work under little or no direct supervision

- Attendance for scheduled shifts. Tardiness and absenteeism is not tolerated

- Previous Loss Prevention or Law Enforcement experience is a plus but not a requirement

- Criminal Justice or related studies a plus

- High School diploma or equivalent (minimum)

Read Less

Security / Loss Prevention Officer

Immediate Openings for Full-Time Loss Prevention Officer

Job Description:

- Identify and Apprehend Shoplifters through floor patrol and the use of Closed Circuit TV Cameras

- Report Writing

- Interacting with local Law Enforcement as needed

- Provide Courtroom Testimony as required

Job Requirement:

- Pre-Employment Criminal Background Check and Drug Screening

- Ability to sit, stand, and walk for up to 3-4 hours at a time

- Reliable transportation

- Ability to read, write and speak English proficiently

- Ability to communicate clearly and accurately through verbal and written means

- Ability to write legible, accurate and easily understood reports

- Must be assertive, yet controlled in dealing with confrontation

- Must be trustworthy and able to work under little or no direct supervision

- Attendance for scheduled shifts. Tardiness and absenteeism is not tolerated

- Previous Loss Prevention or Law Enforcement experience is a plus but not a requirement

- Criminal Justice or related studies a plus

- High School diploma or equivalent (minimum)

Work with the best! Per Mar Security, an industry leader in providing integrated security solutions, is seeking hardworking, motivated people.

Established in 1953, Per Mar Security Services is the largest, family-owned, full-service security company in the Midwest with more than 2,600 team members, operating in 25 branch locations. The company provides full-service security solutions for homes and businesses, including security officer services, smart home automation, burglar and fire alarms, access control, security cameras, alarm monitoring, investigative services, and background checks. Read Less

Security / Loss Prevention Officer

Immediate Opening for a Full-Time Loss Prevention Officer

Job Description:

- Identify and Apprehend Shoplifters through floor patrol and the use of Closed Circuit TV Cameras

- Report Writing

- Interacting with local Law Enforcement as needed

- Provide Courtroom Testimony as required

Job Requirement:

- Pre-Employment Criminal Background Check and Drug Screening

- Ability to sit, stand, and walk for up to 3-4 hours at a time

- Reliable transportation

- Ability to read, write and speak English proficiently

- Ability to communicate clearly and accurately through verbal and written means

- Ability to write legible, accurate and easily understood reports

- Must be assertive, yet controlled in dealing with confrontation

- Must be trustworthy and able to work under little or no direct supervision

- Attendance for scheduled shifts. Tardiness and absenteeism is not tolerated

- Previous Loss Prevention or Law Enforcement experience is a plus but not a requirement

- Criminal Justice or related studies a plus

- High School diploma or equivalent (minimum)

Work with the best! Per Mar Security, an industry leader in providing integrated security solutions, is seeking hardworking, motivated people.

Established in 1953, Per Mar Security Services is the largest, family-owned, full-service security company in the Midwest with more than 2,600 team members, operating in 25 branch locations. The company provides full-service security solutions for homes and businesses, including security officer services, smart home automation, burglar and fire alarms, access control, security cameras, alarm monitoring, investigative services, and background checks. Read Less

Security / Loss Prevention Officer

Immediate Opening for a Full-Time Loss Prevention Officer

Job Description:

- Identify and Apprehend Shoplifters through floor patrol and the use of Closed Circuit TV Cameras

- Report Writing

- Interacting with local Law Enforcement as needed

- Provide Courtroom Testimony as required

Job Requirement:

- Pre-Employment Criminal Background Check and Drug Screening

- Ability to sit, stand, and walk for up to 3-4 hours at a time

- Reliable transportation

- Ability to read, write and speak English proficiently

- Ability to communicate clearly and accurately through verbal and written means

- Ability to write legible, accurate and easily understood reports

- Must be assertive, yet controlled in dealing with confrontation

- Must be trustworthy and able to work under little or no direct supervision

- Attendance for scheduled shifts. Tardiness and absenteeism is not tolerated

- Previous Loss Prevention or Law Enforcement experience is a plus but not a requirement

- Criminal Justice or related studies a plus

- High School diploma or equivalent (minimum)

Work with the best! Per Mar Security, an industry leader in providing integrated security solutions, is seeking hardworking, motivated people.

Established in 1953, Per Mar Security Services is the largest, family-owned, full-service security company in the Midwest with more than 2,600 team members, operating in 25 branch locations. The company provides full-service security solutions for homes and businesses, including security officer services, smart home automation, burglar and fire alarms, access control, security cameras, alarm monitoring, investigative services, and background checks. Read Less

Security / Loss Prevention Officer

Immediate Opening for a Full-Time Loss Prevention Officer

Job Description:

- Identify and Apprehend Shoplifters through floor patrol and the use of Closed Circuit TV Cameras

- Report Writing

- Interacting with local Law Enforcement as needed

- Provide Courtroom Testimony when required

Job Requirement:

- Pre-Employment Criminal Background Check and Drug Screening

- Ability to sit, stand, and walk for up to 3-4 hours at a time

- Reliable transportation

- Ability to read, write and speak English proficiently

- Ability to communicate clearly and accurately through verbal and written means

- Ability to write legible, accurate and easily understood reports

- Must be assertive, yet controlled in dealing with confrontation

- Must be trustworthy and able to work under little or no direct supervision

- Attendance for scheduled shifts. Tardiness and absenteeism is not tolerated

- Previous Loss Prevention or Law Enforcement experience is a plus but not a requirement

- Criminal Justice or related studies a plus

- High School diploma or equivalent (minimum)

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Shop Manager
Lead a Great Team. Build Something You're Proud Of.

We're expanding our well-established 5-star brand and are looking for an experienced Automotive Shop Manager to lead one of our newest acquisitions.

This is an opportunity to step into a leadership role at a busy, customer-focused shop where your experience, leadership, and decision-making will make a real impact.

If you thrive in a fast-paced environment, enjoy developing people, and are committed to delivering an exceptional customer experience, we'd love to meet you.

Why You'll Love It Here

Earn $80,000-$100,000+ annually (base salary + performance bonuses)

Medical, Dental & Vision Insurance

401(k) with Company Match

Paid Time Off

Health Savings Account

Life Insurance

Employee Discounts

Employee Assistance Program

Ongoing leadership training and development

Career growth opportunities within a stable, family-founded company that's continuing to grow

We're Looking for Someone Who

Has a proven track record leading a successful automotive repair shop

Knows how to motivate, coach, and develop a high-performing team

Takes pride in creating an exceptional customer experience

Is organized, driven, and confident making high-impact decisions

Stays calm under pressure and takes ownership of results

Thrives in a culture built on accountability, teamwork, and continuous improvement

Why Silverlake?

At Silverlake Automotive, we believe our people are what set us apart. We work hard, support one another, celebrate success, and invest in the leaders who help our teams grow.

If you're looking for a place where you can make a meaningful impact while leading a great team, we'd love to talk.

Ready to Lead?

If you're ready to take the next step in your career, we'd love to hear from you.

Questions? Call or text Kasie at .

All inquiries are handled with complete discretion.

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