Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.

The Store Manager leads all retail store operations with a focus on quality and service to ensure that our customers have a memorable experience. This professional provides people leadership, coaching, cash/expense management, inventory control, loss prevention, safety, and store appearance.

What You'll Get

Competitive weekly pay and bonus opportunities.

A benefits package valued at more than $10k . This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.

Up to $5,250 annually in tuition reimbursement.

Paid training and all the tools and resources you'll need to be successful.

View all our health, wealth and life offerings at .

What You'll Do

Oversee the daily operations of the store, including: open and closing procedures, work order management, performing the CICO (Check-In, Check-Out) procedures, providing high levels of customer service, staffing and scheduling and/or making necessary modifications, inventory management and proper cash handling.

Drive team performance to ensure key performance indicators (KPI's) and company goals are met or exceeded, including but not limited to: Net Promoter Score, Time to Serve, job completion, customer conversion and quality metrics, as well as compliance with federal, state and local regulations.

In conjunction with the other field leaders, ensure that every technician is SafeTech certified and through training, re-training and coaching that all technicians are performing quality installs or repairs on every job.

Provide guidance and positive reinforcement surrounding proper vehicle and equipment maintenance and required recordkeeping occasionally collaborating with marketing associates to ensure the right materials are properly displayed.

Provide world class customer service by responding quickly to client complaints/warranty issues.

All other duties as assigned.

What You'll Need

High School Diploma/GED/Equivalent OR 5-7 years leadership/supervisory experience, preferred.

Valid state-issued driver's license required.

3+ years of leadership experience with an innovative approach toward incenting performance.

3-5 years of experience in retail or service center environments; automotive experience preferred.

Proficiency with Microsoft Office Suite, web applications, and general office equipment.

Excellent communication skills with the ability to influence, persuade, engage and have crucial conversations with a mobile workforce.

Comfort working outside in a variety of weather conditions.

Present a professional appearance and wear personal protective equipment.

Physical requirements: lifting and carrying up to 35 lbs. for short periods, working at elevated heights, remaining on your feet for extended periods.

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Summary

A Store Manager exemplifies professional integrity, strong leadership skills, robust business acumen, extensive knowledge of automotive industry practices and procedures, and a passion for delivering quality work, exceptional customer service, and exceeding business goals while managing daily business operations. A Store Manager must exercise discretion and independent judgment with respect to matters that significantly impact business operations.

Essential Functions, Duties, and Responsibilities

Manage daily business operations, including scheduling, staffing, customer satisfaction, and workflow optimization.
Ensure all services are completed efficiently, accurately, and in compliance with company, safety, and industry standards.
Analyze and monitor key performance indicators (KPIs) to track shop performance and identify areas for improvement.
Develop and implement strategies for customer retention and future business growth to maximize and exceed business objectives and sales and profitability goals.
Provide legendary customer service and ensure customer satisfaction through professional and effective customer interactions and communications. This includes but is not limited to achieving high call conversion rates, correctly applying sales promotions and discounts, promoting financing options, ensuring quality repair services, conducting post-service follow-ups, obtaining positive customer reviews, and effectively resolving customer concerns and complaints promptly.
Oversee, analyze, manage, and control inventory levels, inventory shrinkages, business costs and expenses, responsible use of P-Card, payroll management, injury and damage claims, and more to support business objectives and budgets.
Act as a key holder for the facility and successfully fulfill opening and closing procedures, including but not limited to nightly deposits, system close-out procedures, responding to alarms and security concerns after hours, and more.
Analyze, reduce, and minimize workplace safety concerns, injuries, and damages through training, enforcement, and team compliance with OSHA and company safety policies, procedures, and industry best practices.
Ensure test drives are conducted correctly and in accordance with company policy, procedures, safety best practices, and traffic laws.
Maintain a clean, organized, and safe work environment in accordance with company policies and OSHA regulations.
Stay current on industry trends, technology advancements, and regulatory changes affecting automotive repair and safety.
Collaborate with senior management to develop and execute business plans, directives, initiatives, programs, budgets, and more.
Perform other duties as assigned.

Supervisory Responsibilities

Direct supervisory responsibility, including the authority to direct, train, develop, mentor, support, evaluate, and effectively discipline employees to ensure high-quality workmanship, customer satisfaction, and workplace culture.
Participates in and provides recommendations for the hiring, firing, advancement, promotion, or any other change of status of other employees.
Lead and foster a strong, inclusive, and cohesive team environment and culture to effectively value and develop employees, exceed business goals, and provide legendary customer service.
Implement, champion, and enforce business and leadership initiatives, directives, policies, procedures, best practices, and programs through conducting team meetings, training, audits, and more.
Manage the workflow, quality of work, and work schedules for all employees.

Required Competencies

Strong sense of integrity.
Excellent people management skills.
Excellent analytical, decision-making, and problem-solving skills.
Excellent active listening skills.
Excellent verbal and written communication skills.
Excellent interpersonal, supervisory, diplomacy, and leadership skills.
Excellent sales and customer service skills.
Extensive knowledge of the automotive industry, automotive repair, business acumen, finance principles, procedures, and best practices.
Strong technical knowledge of automotive systems, diagnostics, and repair procedures.
Excellent organizational skills and attention to detail.
Excellent time management skills.
Proficient with technology, computer, and software systems, including Digital Vehicle Inspections (DVI).
Proficient in inventory and expense management.
Ability to thrive in a high-paced sales environment.
Ability to provide and receive constructive feedback.
Ability to manage priorities, multitask, and complete objectives with minimal supervision.
Ability to meet consistent attendance expectations.

Required Education, Credentials, and Experience

Minimum age requirement of eighteen years.
An active and unrestricted driver's license is required.
A high school diploma or equivalent is required; a bachelor's degree in business management or a related field is a plus.
A minimum of three years of related experience is required.
A minimum of three years of managerial experience is preferred.

Work Authorization & Employment Eligibility

Must be legally authorized to work within the United States while employed by Leeds West Groups.
Successful completion of background check.
Successful completion of a Motor Vehicle Records (MVR) check and ability to maintain a clean driving record.

Workplace Culture, Conduct, and Expectations

In support of a positive, professional, safe workplace culture and environment, we adhere to a zero-tolerance policy for drugs, alcohol, weapons, violence, harassment, or discrimination in accordance with our company policies and employment laws, as applicable. Additionally, employees are expected to conduct themselves positively, respectfully, ethically, and professionally.

Work Environment

This job operates in a fast-paced automotive retail and repair environment where employees are regularly exposed to indoor and outdoor climates and changing temperatures, automotive tools, equipment, fluids, and chemicals. The proper enforcement and use of Personal Protective Equipment (PPE), adherence to uniform standards, and compliance with OSHA safe workplace standards are required.

Physical Demands

This position requires physical strength, agility, dexterity, and endurance to successfully perform the essential job functions in a demanding and dynamic environment.
This position requires frequent standing, walking, bending, kneeling, stooping, crouching, crawling, reaching, driving, climbing, and other repetitive motions; frequent lifting and carrying heavy parts and equipment weighing up to 50 pounds or more; physical endurance to work long hours in a fast-paced environment, often under tight deadlines; precise hand-eye coordination and manual dexterity; and adequate vision, hearing and speaking abilities.

Position Type/Expected Hours of Work This full-time, salary (overtime exempt), onsite position requires at least 50 hours of work per week. Business operations are Monday through Saturday and Sunday at various locations. Hours of operation and days of work may vary by location, business needs, and work schedules. This position regularly requires long hours and frequent weekend work.

Travel

This position requires up to 25% travel between local stores. Overnight travel requirements are less than 5% unless on a particular assignment. Travel and mileage reimbursements may apply, subject to Company policy.

Equal Employment Opportunities

Leeds West Groups provides equal employment opportunities to all employees and employment applicants without regard to race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity and expression, age, ancestry, citizenship, physical or mental disability, genetic information, marital status, veteran status, or any other classification protected by applicable local, state, or federal laws.

Leeds West Groups meets all its obligations under the Americans with Disabilities Act and state and local disabilities laws. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of their jobs. For questions about the reasonable accommodations process or to request a reasonable accommodation, please contact Human Resources.

Other Duties

Please note that this job description is not designed to cover or contain a comprehensive listing of the activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Benefits

Health, dental, and vision insurance
Flexible and health savings account options
Retirement savings plan
Voluntary life and disability insurance plans
Paid time off and holidays
Pay incentive programs
Performance awards
Professional development opportunities and reimbursements
Employee discounts on automotive services and products
Paid uniforms

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Description

As a General Manager, you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You'll make a visible impact as a retail leader and business professional in driving your stores community relationships, merchandise sales, technical services portfolio, print & marketing services, and business-to-business network.

Get great perks.

Bonus plans, generous paid time off, career development program, and weekly pay Compensation based on qualifications and experience. Hiring immediately Full medical benefits package, 401(k) with company match, and many more benefits Associate store discount and more perks (discounts on mobile plans and other retailers, etc.)

Provide strong leadership in community, customer service, sales, and team development.

Ensure that the store culture embodies Staples values and its commitment to the community Develop a consultative and customer centric environment for the small business customer Empower your team to learn, grow and deliver through teaching, coaching and inspiring Lead merchandise sales, print & marketing services and retail operations Drive profitable sales and margin while reducing variability and improving performance YoY Hold yourself and your team accountable for flawless execution of operational excellence Coach every manager and supervisor to create a culture of consultative selling and total solutions Overall leadership of running a store; additional responsibilities as needed or assigned

Essential skills and experience:

1+ year progressively responsible store management experience in a retail environment as a General/Store Manager Store Operations experience with analysis, planning, financial acumen and driving results Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution Experience developing a team in operational excellence to drive profitable YOY sales and margins Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously Staples does not sponsor applicants for work visas for this position

Preferred skills and experience:

Bachelor's Degree in Business or related field Ability to engage with the community and network & support small business customers

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POSITION SUMMARY:

The Retail Manager supervises one or more of the Sales Departments within the store to include the merchandise presentation, inventory control, pricing, sales enhancements, staff selection and development and customer service activities.

ESSENTIAL FUNCTIONS:

Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers. Meets or exceeds all financial plans as set by the Company. Executes all Sales plans as directed by the Company. Opens and Closes the Store. Obtains "Manager on Duty" responsibilities. Maintains planograms as set by the Corporate Office. Staff the Departments with "service" oriented associates; participates in interviewing and selection, coordinates training, prepares / approves performance appraisals, recommends merit / promotional increases, prepares weekly work schedules, coaches, and motivates associates to promote positive customer relations and a productive team-oriented work environment. Resolves customer and associate issues. Carries out Supervisory responsibilities in accordance with the Company's policies and applicable laws, including interviewing, hiring & training, planning, assigning and directing work; measuring and evaluating performance; rewarding and disciplining associates; addressing complaints and resolving problems. Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by: identifying and evaluating customers' needs, making product recommendations based off of this analysis, promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up.

EXPERIENCE/QUALIFICATIONS:

Experience: Minimum of 3-5 years in Retail Management, with responsibility for one or more Sales Departments.

KNOWLEDGE, SKILLS, AND ABILITY:

Ability to calculate figures and amounts such as discounts, commissions, and percentages Ability to define problems, collect data, establish facts, and draw valid conclusions Ability to interpret a variety of other financial, legal, and technical information Ability to read and analyze certain reports. Ability to write reports and business correspondence Ability to effectively present information and respond to questions from Managers, associates, customers, and the public Ability to conduct meetings and presentations to groups Proficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systems Demonstrated strong interpersonal skills. Ability to establish and maintain effective working relationships with co-workers, associates, customers and with the Corporate Staff Demonstrated use of Team concept of Management

TRAVEL REQUIREMENTS:

N/A

INDEPENDENT JUDGEMENT:

Performs duties within scope of general company policies, procedures, and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices.

PHYSICAL REQUIREMENTS:

Regularly performs computer work, walks, and stands Occasionally sits and lifts up to 50 lbs. Occasionally ascend or descend ladders, stairs, step stools, etc. Occasionally operate machinery and/or power tools Occasionally operate motor vehicles or heavy equipment. Occasionally work in low or high temperatures Occasionally work in outdoor elements such as precipitation and wind. Occasionally work in noisy environments Occasionally work in hazardous conditions

Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

Medical Dental Vision Health Savings Account Flexible Spending Account Voluntary benefits 401k Retirement Savings Paid holidays Paid vacation Paid sick time Bass Pro Cares Fund And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at .

Cabela's

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Company Description

Average Total Pay: $21.00 - $31.00+ per hour (consisting of an hourly base pay + uncapped tiered commission structure, based on meeting your sales goal, plus bonus potential earnings based on overall store sales and margin performance)

Comoto Holdings is America's largest and fastest-growing omnichannel platform in the powersports aftermarket-products industry; dedicated to advancing the experience of powersports enthusiasts across the globe. Comoto's brands, RevZilla, Cycle Gear, J&P Cycles, REVER, and Common Tread, deliver premium products, dedicated expertise, engaging media, and passionate customer support of the powersports community, through best-in-class e-commerce and retail experiences.

Job Description

What to expect when you work here

As a Store Manager (SM), you will be responsible for managing the store's team members and the overall success of the store. You will partner with your Assistant Store Manager to hold your team accountable for meeting sales goals by ensuring that they provide friendly, enthusiastic customer service. You will be expected to maintain a strong sense of product knowledge, and to provide customers and team members with in-depth information on product features and benefits. You will also be responsible for managing all store operations, including opening and closing procedures, administering returns/store credit, managing schedules, performance metrics and standards, and dividing tasks amongst your team.

You can expect our 5 Core Values to drive everything we do.

Aim For The Podium:

We provide an outstanding shopping experience and deliver exceptional customer service. The SM is an essential sales driver, coach, and communicator, providing training, leading by example, and communicating sales goals

Ensure that merchandising is completed according to MAPP, and that the store aesthetic is clean, stocked, and organized

Stay up-to-date with our brand and product knowledge, company information, sales and company-wide events, truly becoming a resource to your team and our customer base

Hustle, improve, win, and don't fear change. Take victory laps, and celebrate wins big and small

Build and retain a winning team by partnering with Talent Acquisition and actively recruiting in-store and in your local community

Take Risks; Wear a Helmet:

It never hurts to try something new. We are always looking to grow and progress and want to hear all your new ideas.

Little wins can make a big difference - when you try something new, and it works, feed the idea up, so it can be shared. The best new ideas come from the teams in our stores!

Don't be afraid to fail; no one is right all the time, but you can always be well-prepared.

Share The Road:

We take the health, safety, and wellness of our employees seriously. Our Wellness program and safety committee offers workshops, classes, resources, etc. to all of our team members

Our Diversity, Equity, and Inclusion council and employee resource groups promote open and honest communication, remove barriers, and champion policies to build a more equitable environment

Do the right thing, and lead by example with a friendly and upbeat personality

Set a tone of friendly competition, so that your team works together when selling, and everyone understands when to step back and when to step up and offer help

Keep It Real:

You'll earn an hourly base rate, plus you'll have a chance to earn commission on a tiered system, based on meeting your sales goal, with additional incentives available, such as SPIFFS and monthly bonus potential

Full Time benefits include Medical/Dental/Vision/Life/Accident, Paid Time Off, 401K, and a generous employee discount

Because a whole lot of life happens between paychecks, Comoto also offers a voluntary benefit to all team members called DailyPay which allows for secure, instant transfers of earned pay before payday. This benefit is available to all team members immediately upon hire

We strongly value training and development - with that, your first 5 shifts will be base pay only, so you may focus on learning

Deliver honest feedback in a way that motivates your team members to push for their best

Fuel Your Passion:

Work in an industry that you are passionate about!

We are a growing company, and we promote from within - career opportunities!

Represent Cycle Gear at special events, such as annual sales meetings, Bike Nights, local motorcycle venues and mechanic schools, etc.

We have the best customers! Riders are passionate, friendly, charitable, community-minded people, and we get to interact with them every day!

Qualifications

Our next Store Manager has:

Sales management, product sales, and/or customer service experience, ideally in a specialty retail environment

Demonstrated the ability to lead a team that delivers results

A proven track record of teaching, motivating and holding a team accountable

Experience with computers (MS Excel) and POS systems (RetailPro)

A self-starter mentality that consistently delivers an outstanding, personalized retail experience

An open mind, and is eager to learn and be a part of the riding community

Motorcycle riding, knowledge, or interest (strongly desired, but not a requirement)

Additional Information

Cycle Gear provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

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Hey, we're Article. Since 2013, we have been redefining the furniture industry one sofa at a time. It's not easy; it requires solving challenging, meaningful problems. This is where you come in. As an Assistant Store Manager - Visual Merchandising, you'll help bring the Article brand to life in our showroom by leading visual merchandising execution, creating inspiring customer environments, and ensuring every space reflects our design philosophy and brand standards.

Why We Need You:

For our new Bellevue Store, you will play a pivotal role in shaping the success of our brand-new location. You are:

A New Store Opener: Ready to bring our brand to life by establishing the customer experience standards, hospitality-driven culture, and clienteling practices that will define our first Washington state location. A Customer-Focused Leader & Coach: Skilled at driving meaningful connections, delivering design expertise, and coaching the associate team to consistently execute Article's Customer Experience Model. Driving Customer Loyalty: Focused on launching a brand-new showroom from day one and building a loyal, lasting customer base that will remember, recommend, and return to us for years to come.

About the Bellevue store:

Our store address is: Lincoln Square North, Bellevue, WA 98004 Store size: 8400 square feet Staff size/ model: 1x Store Manager, 2x Assistant Managers, 2x Sales Floor Leads (key holders), 9-12x Home Experts (associates) Hours of operation: The store is open 7 days per week, Monday - Saturday, 10 am - 8 pm, Sunday 11 am -7 pm Travel: You will be required to travel within the US and Canada. So you will require a valid passport.

Interview Schedule:

First Interview

A 45-minute video interview with our Talent Acquisition team to discuss your background and interest in Article.

Second Interview

A video interview with two members of our Retail Leadership team.

Final Interview

Video interview with Sr. Manager of Retail Operations.

What You'll Do

You'll be part of the store leadership team, leading visual merchandising execution and presentation excellence across the showroom.

Showroom Execution & Presentation Excellence:

Champion and uphold Article's Visual Merchandising Standards throughout the showroom. Create inspiring and functional room layouts that showcase key collections and product stories. Execute seasonal merchandising directives, floor moves, and showroom updates. Maintain exceptional presentation standards across product displays, lighting, signage, styling, and accessory placement. Conduct regular showroom walkthroughs to identify opportunities and maintain visual consistency.

Floor Insights & Brand Delivery:

Utilize visual storytelling to communicate Article's brand, design philosophy, and product features. Partner with Store Leadership and the Regional Visual Merchandising Manager to execute merchandising strategies and initiatives. Analyze customer traffic flow, product engagement, and showroom effectiveness to identify improvement opportunities.

Team Leadership & Culture:

Coach associates on visual merchandising standards, presentation excellence, and showroom maintenance. Lead by example with resilience, adaptability, and above-the-line behaviour.

Who You Are

Qualifications:

2+ years of retail leadership experience in a customer-facing environment. 2+ years of visual merchandising experience in retail. Strong understanding of visual presentation, space planning, and product storytelling. Experience executing merchandising standards and maintaining presentation excellence.

Leadership & Coaching:

Sets clear expectations for visual merchandising standards and daily execution. Models accountability through reliability, ownership, and attention to detail. Provides timely coaching and feedback to support team development. Uses facts, observations, and business needs to prioritize merchandising activities. Supports learning while maintaining accountability for presentation standards.

Technical Skills:

Strong visual design instincts and attention to detail. Ability to interpret merchandising directives and translate them into compelling in-store experiences. Comfortable managing multiple projects, priorities, and deadlines. Strong organizational and planning skills.

Additional Requirements:

Legally authorized to work in the United States. Completion of a criminal background check.

Travel Requirements:

Valid passport and ability to travel throughout Canada and the United States.

Nice to Have:

Experience in furniture, home furnishings, lifestyle, or fashion retail. Interest in interior design, styling, or space planning. Experience working with visual merchandising tools, mood boards, or floor planning software. Experience supporting store openings, seasonal resets, or large-scale merchandising projects.

Perks & Benefits


Wealth:

Target Salary Range: is $78,000 to $87,000. The starting salary will be determined by your transferable skills, knowledge and work experience. Cash Bonus: We believe in Winning Together. When Article hits its annual financial goals, eligible employees receive an annual cash bonus. 401(k) Match: 4% matched contributions to help you save for the future. Product Discount: 45% discount on our entire product range (15% for friends and family).

Vacation & Paid Time Off:

Paid Vacation: You start at 120 hours (3 weeks) of paid vacation (accrued annually). Paid Holidays: 8 paid company holidays + 1 Inclusion & Diversity day.

Total Health & Insurance Benefits:

Health Benefits: Benefits-eligible (First day of employment) with coverage for Medical, Dental, & Vision. Paid Sick Leave: 48 hours Sick/wellness (6 days, accrued annually) Insurance: Life & Disability insurance, and Travel Medical insurance. Tax-Advantaged Accounts: Health FSA (Flexible Spending Account) and Dependent Care FSA. Employee Support: SupportLinc EAP (Employee Assistance Program) and discounted pet insurance.

Prorated

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Store Manager - Lori's Gifts

At Lori's Gifts, our mission is to bring comfort, joy, and inspiration to hospital guests and staff through compassionate service and meaningful products. As a Store Manager, you will lead with integrity, foster a culture of care, and ensure every guest experience reflects our values.

Key Responsibilities

Lead and motivate a sales-driven team to achieve performance goals. Build positive relationships with hospital partners and respond to feedback with professionalism. Recruit, train, and develop team members to deliver exceptional service. Manage inventory, merchandising, and promotional activities to maximize sales. Ensure operational excellence through scheduling, compliance, and daily procedures. Address customer concerns with empathy and resolve issues promptly. Uphold safety, security, and company standards at all times.

Note: This summary is not exhaustive and may include other duties as required. Reasonable accommodations will be made in accordance with the ADA.

Qualifications

Minimum 2 years of retail experience, including 1 year in a supervisory or management role. High school diploma or equivalent; college degree preferred. Strong leadership, communication, and problem-solving skills. Ability to work flexible hours, including evenings, weekends, and holidays. Regular and predictable attendance is an essential requirement. Capable of lifting up to 30 lbs and standing for extended periods. Experience in specialty or big-box retail is a plus.

Our Values

We believe in compassion, integrity, and service. Our stores are safe spaces where guests find comfort during challenging times. We are committed to ethical leadership, respectful collaboration, and continuous improvement.

What We Offer

Health and prescription benefits Paid time off Legal and commuter benefits Generous employee discounts

Equal Opportunity Employer

Lori's Gifts is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, color, religion, gender, sexual orientation, age, disability, or veteran status.

Reasonable Accommodations

Lori's Gifts complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact Lori's Gifts Human Resources at or .

Salary Description
$23.00

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GENERAL PURPOSE:

Responsible for all aspects of the Stores' operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops leadership team to deliver the desired sales and profit results, while maintaining a friendly, easy to shop environment. Recruits, trains and develops Associates. Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets to the sales floor in a timely manner, goods are received properly and manages expenses through execution of best practices and productivity.

ESSENTIAL FUNCTIONS:

General Operating Requirements:

Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.

Analyzes Store reports to evaluate controllable expenses and overall Store performance.

Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed.

Ensures proper scheduling of Associates to meet business objectives.

Accepts special assignments as directed by Leadership.

Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.

Organizational Development:

Recruits, hires, trains and develops Assistant Managers, Area Supervisors and non-exempt Associates.

Through selection, training and motivation, strives to reduce Store turnover. Utilizes and promotes all retention tools including incentive programs, recognition opportunities, contests and training. Ensures all required training courses are prioritize and completed in a timely manner.

Responsible for addressing personnel and performance issues including coaching, verbal and written warnings, progressive discipline and termination when needed.

Ensures compliance with Ross personnel policies and procedures.

Manages Associate Relations issues, consulting with the District Manager as needed.

Ensures compliance with all State, Local and Federal regulations.

Expense Control:

Leads all expenditures to be within budget.

Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.

Maintaining a Safe & Secure Environment:

Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.

Ensures all Associates understand and can execute emergency operating procedures.

Customer Service:

Treats all Customers, Associates, and other leaders with respect.

Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.

Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.

Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.

Personal and Store Brand:

Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.

Represents and supports the Company brand at all times.

Manages Store to ensure a clean, neat, easy to shop environment.

Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.

Merchandise Processing and In-Store Marketing

Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.

Ensures merchandise is presented and organized according to Company merchandising guidelines.

Urgently manages merchandise processing to the sales floor within the expected Company timeframe.

Loss Prevention:

Responsible for training Associates on Loss Prevention programs to achieve Store shortage goals.

As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.

Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.

Responsible for leading the annual inventory process including preparation and execution of inventory guidelines.

Monitors mark-out-of-stock policy to ensure proper administration.

COMPETENCIES:

Manages Work Processes

Business Acumen

Plans, Aligns & Prioritizes

Builds Talent

Collaborates

Leading by Example

Communicates Effectively

Ensures Accountability & Execution

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

Five or more years of Store management experience in a retail environment.

Must maintain a high level of Customer service.

Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels.

Ability to train, coach and develop Associates at all levels.

Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results.

Fluency in English.

Must exercise considerable independent judgement and discretion.

Ability to work evenings and weekends.

PHYSICAL REQUIREMENTS/ADA:

Ability to use all Store equipment, including PDTs, registers and PC as required.

Ability to spend up to 100% of working time standing, walking, and moving around the Store.

Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.

Ability to occasionally push, pull and lift more than 25 lbs.

Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.

Ability to perform basic mathematical calculations commonly used in retail environments.

Certain assignments may require other qualifications and skills.

SUPERVISORY RESPONSIBILITIES:

Direct supervision of Assistant Store Manager, Area Supervisors and all Retail Associates.

DISCLAIMER

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

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GENERAL PURPOSE:

Responsible for all aspects of the Stores' operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops leadership team to deliver the desired sales and profit results, while maintaining a friendly, easy to shop environment. Recruits, trains and develops Associates. Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets to the sales floor in a timely manner, goods are received properly and manages expenses through execution of best practices and productivity.

ESSENTIAL FUNCTIONS:

General Operating Requirements:

Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.

Analyzes Store reports to evaluate controllable expenses and overall Store performance.

Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed.

Ensures proper scheduling of Associates to meet business objectives.

Accepts special assignments as directed by Leadership.

Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.

Organizational Development:

Recruits, hires, trains and develops Assistant Managers, Area Supervisors and non-exempt Associates.

Through selection, training and motivation, strives to reduce Store turnover. Utilizes and promotes all retention tools including incentive programs, recognition opportunities, contests and training. Ensures all required training courses are prioritize and completed in a timely manner.

Responsible for addressing personnel and performance issues including coaching, verbal and written warnings, progressive discipline and termination when needed.

Ensures compliance with Ross personnel policies and procedures.

Manages Associate Relations issues, consulting with the District Manager as needed.

Ensures compliance with all State, Local and Federal regulations.

Expense Control:

Leads all expenditures to be within budget.

Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.

Maintaining a Safe & Secure Environment:

Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.

Ensures all Associates understand and can execute emergency operating procedures.

Customer Service:

Treats all Customers, Associates, and other leaders with respect.

Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.

Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.

Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.

Personal and Store Brand:

Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.

Represents and supports the Company brand at all times.

Manages Store to ensure a clean, neat, easy to shop environment.

Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.

Merchandise Processing and In-Store Marketing

Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.

Ensures merchandise is presented and organized according to Company merchandising guidelines.

Urgently manages merchandise processing to the sales floor within the expected Company timeframe.

Loss Prevention:

Responsible for training Associates on Loss Prevention programs to achieve Store shortage goals.

As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.

Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.

Responsible for leading the annual inventory process including preparation and execution of inventory guidelines.

Monitors mark-out-of-stock policy to ensure proper administration.

COMPETENCIES:

Manages Work Processes

Business Acumen

Plans, Aligns & Prioritizes

Builds Talent

Collaborates

Leading by Example

Communicates Effectively

Ensures Accountability & Execution

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

Five or more years of Store management experience in a retail environment.

Must maintain a high level of Customer service.

Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels.

Ability to train, coach and develop Associates at all levels.

Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results.

Fluency in English.

Must exercise considerable independent judgement and discretion.

Ability to work evenings and weekends.

PHYSICAL REQUIREMENTS/ADA:

Ability to use all Store equipment, including PDTs, registers and PC as required.

Ability to spend up to 100% of working time standing, walking, and moving around the Store.

Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.

Ability to occasionally push, pull and lift more than 25 lbs.

Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.

Ability to perform basic mathematical calculations commonly used in retail environments.

Certain assignments may require other qualifications and skills.

SUPERVISORY RESPONSIBILITIES:

Direct supervision of Assistant Store Manager, Area Supervisors and all Retail Associates.

DISCLAIMER

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

Read Less

GENERAL PURPOSE:

Responsible for all aspects of the Stores' operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops leadership team to deliver the desired sales and profit results, while maintaining a friendly, easy to shop environment. Recruits, trains and develops Associates. Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets to the sales floor in a timely manner, goods are received properly and manages expenses through execution of best practices and productivity.

ESSENTIAL FUNCTIONS:

General Operating Requirements:

Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.

Analyzes Store reports to evaluate controllable expenses and overall Store performance.

Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed.

Ensures proper scheduling of Associates to meet business objectives.

Accepts special assignments as directed by Leadership.

Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.

Organizational Development:

Recruits, hires, trains and develops Assistant Managers, Area Supervisors and non-exempt Associates.

Through selection, training and motivation, strives to reduce Store turnover. Utilizes and promotes all retention tools including incentive programs, recognition opportunities, contests and training. Ensures all required training courses are prioritize and completed in a timely manner.

Responsible for addressing personnel and performance issues including coaching, verbal and written warnings, progressive discipline and termination when needed.

Ensures compliance with Ross personnel policies and procedures.

Manages Associate Relations issues, consulting with the District Manager as needed.

Ensures compliance with all State, Local and Federal regulations.

Expense Control:

Leads all expenditures to be within budget.

Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.

Maintaining a Safe & Secure Environment:

Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.

Ensures all Associates understand and can execute emergency operating procedures.

Customer Service:

Treats all Customers, Associates, and other leaders with respect.

Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.

Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.

Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.

Personal and Store Brand:

Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.

Represents and supports the Company brand at all times.

Manages Store to ensure a clean, neat, easy to shop environment.

Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.

Merchandise Processing and In-Store Marketing

Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.

Ensures merchandise is presented and organized according to Company merchandising guidelines.

Urgently manages merchandise processing to the sales floor within the expected Company timeframe.

Loss Prevention:

Responsible for training Associates on Loss Prevention programs to achieve Store shortage goals.

As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.

Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.

Responsible for leading the annual inventory process including preparation and execution of inventory guidelines.

Monitors mark-out-of-stock policy to ensure proper administration.

COMPETENCIES:

Manages Work Processes

Business Acumen

Plans, Aligns & Prioritizes

Builds Talent

Collaborates

Leading by Example

Communicates Effectively

Ensures Accountability & Execution

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

Five or more years of Store management experience in a retail environment.

Must maintain a high level of Customer service.

Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels.

Ability to train, coach and develop Associates at all levels.

Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results.

Fluency in English.

Must exercise considerable independent judgement and discretion.

Ability to work evenings and weekends.

PHYSICAL REQUIREMENTS/ADA:

Ability to use all Store equipment, including PDTs, registers and PC as required.

Ability to spend up to 100% of working time standing, walking, and moving around the Store.

Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.

Ability to occasionally push, pull and lift more than 25 lbs.

Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.

Ability to perform basic mathematical calculations commonly used in retail environments.

Certain assignments may require other qualifications and skills.

SUPERVISORY RESPONSIBILITIES:

Direct supervision of Assistant Store Manager, Area Supervisors and all Retail Associates.

DISCLAIMER

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

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