Job DescriptionJob Description

Lenox Hill Neighborhood House, widely recognized as one of New York’s premier human services providers, is a settlement house founded in 1894 that provides an extensive array of effective and integrated services—social, educational, health, housing, mental health, nutritional and fitness—which significantly improve the lives of 16,000 people in need each year, ages 3 to 103, on the East Side of Manhattan. Our clients include older adults, unhoused and formerly unhoused adults, children and families, disabled persons, adult learners and more. For more information on Lenox Hill Neighborhood House, please visit lenoxhill.org and check us out on Facebook or Instagram.

The Neighborhood House has transformed our institutional food services into a farm-to-table model so that our clients across programs can eat, access and learn to use healthy, fresh, locally sourced and sustainable foods to improve their overall health and well-being. We serve 250,000 meals annually to clients throughout our programs including three meals a day in our Women's Mental Health Shelter, Early Childhood Center and Older Adult Centers and have recently launched a new Community Meals to Go program as part of our healthy food access initiatives. Through the Teaching Kitchen®, we train other nonprofits to transform their food services programs to a farm-to-institution model – without raising costs. The program aims to improve the health of individuals who depend on government-funded meals by increasing their access to fresh, healthy food and localizing institutional food systems to strengthen regional farms and economies and improve environmental sustainability. We also have deep expertise in assessing need, providing resources, and directly enrolling community members into programs like SNAP.

We are eager to add a Healthy Food Initiatives Coordinator to our team focused on managing and coordinating all details related to our community healthy food initiatives across the Neighborhood House. The Healthy Food Initiatives Coordinator will report to the Executive Chef and Director of Culinary Programs and will work closely with our Senior Program Director to manage all aspects of this new initiative including all administrative, operational, organizational, and direct client facing support.

The Healthy Food Initiatives Coordinator will:

Manage the day-to-day logistics of the Community Meals to Go and Fresh Farm Bag Programs, including scheduling, registration, distribution coordination, volunteer management, and ensuring food safety and compliance standards are met Provide person-centered food access services to community members across all Neighborhood House programs and for the broader community Coordinate and make referrals to food access benefits and food security services Assist community members in accessing and enrolling in SNAP and other nutrition assistance programs Track program data and outcomes, contribute to grant reporting and impact documentation, maintain records for food inventory and client services, and support budget monitoring for healthy food programs. They will work closely with the Executive Chef and Director of Culinary Programs, Senior Program Director, and staff across the organization, and will support the Teaching Kitchen® program and Food Services program Complete all other responsibilities and duties as assigned by Supervisor

Qualifications:

The ideal candidate for the role of Healthy Food Initiatives Coordinator will have education and experience in food services, culinary programs, social services, community education, or a related field. The ideal candidate will be organized, mission-driven, and comfortable working directly with community members and collaborating across departments.

This position is typically scheduled Monday through Friday during standard business hours; however, some evening and weekend availability will be required to support distribution schedules and meet community needs. Based on the language needs of our community, fluency in Spanish or Chinese is highly preferred.

Salary: $70,000 annually

What we Offer:

Comprehensive health insurance choices for staff and their familiesExtensive paid time off – 25 days’ vacation; 12 holidays; and sick time Matching contributions to Retirement Plan Paid parental leave policy for all staffProfessional Development Opportunities – certifications and licenses, conferences, trainings, lectures and moreFree Life Insurance – 3x annual salaryPre-tax Flexible Spending Accounts for Medical, Dependent Care and Parking/Mass TransitSupplemental Insurance Coverage (Accident, Hospital and Critical Illness) Staff events and parties including Film and Dinner nights, bowling parties, baseball games, food trucks, holiday parties, parties on our Green Roof, chocolate event for Valentine’s Day and ice cream socials, and much more.Staff use of State-of-the Art Fitness Center, Gym and Swimming Pool Staff group fitness classes, swimming lessons and lap swim for staff PSLF (Public Service Loan Forgiveness) Eligible Employer

All individuals, as a condition for employment by Lenox Hill Neighborhood House, are required to undergo a pre-employment background check. Certain positions require more extensive background checks to comply with applicable laws.

At Lenox Hill Neighborhood House we value respect, diversity and integrity. We are an equal opportunity employer. Lenox Hill Neighborhood House prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law. Lenox Hill Neighborhood House conforms to the spirit as well as to the letter of all applicable laws and regulations. The policy of equal employment opportunity (EEO) and anti-discrimination applies to all aspects of the relationship between Lenox Hill Neighborhood House and its colleagues.

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Job DescriptionJob Description

THE ORGANIZATION

The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies:

Operating Programs that pilot new ideas and address local challenges;Conducting original research to evaluate what works—and what doesn’t; andProviding expert assistance and policy guidance to reformers across the country and beyond.

Backed by decades of on-the-ground experience and nationally recognized expertise, we bring innovative, practical, and lasting solutions to justice systems nationwide.
Learn more about our work at www.innovatingjustice.org.

THE OPPORTUNITY

Neighbors In Action (NIA) is a unique neighborhood institution that works to improve community problem solving, collaboration, and inter-group relations in Bedford Stuyvesant and Crown Heights, Brooklyn. One program of Neighbors In Action, Save Our Streets Brooklyn (SOS), is a community based effort to end gun violence in the neighborhood. Its mission is to encourage communication and understanding, prevent future conflicts, and help foster stronger, healthier neighborhoods. 

NIA is seeking a Hospital Response Coordinator for the SOS Brooklyn. Reporting to the Associate Director of Community Safety, the Hospital Response Coordinator will work individually and as a team to prevent neighborhood shootings and killings in the Bedford-Stuyvesant/Crown Heights neighborhoods.

Responsibilities include but are not limited to:

Work closely with KAVI (Kings Against Violence Initiative) and Kings County Hospital staff, including but not limited to emergency room nurses and doctors, hospital social workers, and other relevant hospital personnel;Manage a schedule of all approved Hospital Responders (including the Coordinator) and ensure that each Hospital Responder is aware when they are on call;Act as dispatch and contact the designated Hospital Responder(s) when a call/text/email comes in from Kings County Hospital;Ensure that the data and reporting regarding hospital calls and responses is accurate and submitted in a timely fashion and notify leadership if there are significant data trends;Report any issues related to the Hospital Response program to the Associate Director of Community Safety for consideration as to how to respond;Provide back-up for Hospital Responder(s) who are unable to respond (either because they don’t respond to the call on their phone) or because they are not working;Respond to hospital calls in the absence of the Hospital Responder(s);Provide weekly supervision to Hospital Responder(s);Responsible for creating agenda for and holding weekly team meetings;Provide feedback to Associate Director of Community Safety on the hospital protocol, make recommendations for improving the quality and success of the program;Work with Kings County Hospital, Outreach Worker Supervisor,  and Associate Director of Community Safety to plan hospital and crisis intervention related events;Attend the monthly meetings including Hospital stakeholder and coordinating meetings;Supervise and maintain hospital tracking forms and ensure hospital data is correct on monthly Cure Violence (CV) reports;Facilitate case conferences with hospital response team staff;Support Victims of Crime Act (VOCA) programmatic services through collaboration with VOCA staff;Monitor hospital response team caseload of participants;Develop policies and procedures to support Hospital Response program;Perform hospital spot checks and periodic check ins with patients for who the program has deemed activated for services;Responsible for communicating via email and hospital text thread;Facilitate daily briefing and debriefing with Hospital Responders;Work with the Associate Director of Community Safety and SOS program leadership to communicate hospital information to the Cure Violence team.Responsible for ensuring hospital clearances (badges, drug testing, orientation, photos, trainings, physicals) for existing and new staff remain up to date;Assist with coordination and planning of professional development opportunities and hiring process for Hospital Responders;Research resources for program participants;Work with Associate Director of Community Safety to offer services and referrals to program participants; andPerform other duties as needed.

Qualifications:

Bachelor's in a human services field or equivalent experience, LMSW preferred;Extensive experience working with at-risk youth and gang members;Excellent communication skills; andExperience and/or training in crisis intervention and staff supervision.

Position Type: Full-time, flexible schedule requiring evening, late night, weekend and holiday hours.

Position Location: Brooklyn, NY.

Compensation:  The compensation range for this position is $30.22 - $30.76 per hour, annually equivalent to $55,000 - $56,000 based on a 35-hour work week and is commensurate with experience. 

Benefits: The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%.

The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included.

At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment.

Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered.

In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted.

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Job DescriptionJob Description

CULINARY COORDINATOR LIAISON

We are excited to invite a passionate and experienced Culinary Coordinator Liaison to join our team! Homes for the Homeless (HFH) is searching for a Culinary Coordinator Liaison for our Families w/ Children facility located in the Soundview area of Bronx. In this role, you will support the facility's Culinary Program by building hospitality employer partnerships and coordinating community engagement. You will also support program logistics and help create employment pathways for participants. Join us and be a part of an organization that values your contribution and cares deeply for the community we serve.

ABOUT HOMES FOR THE HOMELESS:

Homes for the Homeless operates shelters for families experiencing homelessness in NYC. Our family residences are more than just a place to sleep. Families can make the most of their stay through accessing an array of onsite programs. Many of these programs are also available to people living in the local community. Our goal is to have a positive impact so families can thrive long after they leave our shelters.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Build and maintain partnerships with local restaurants, hotels, catering companies, and food service employers to create employment pathways for program participants.Conduct outreach to corporate and independent hospitality businesses to connect employers with program leadership and the Employment Coordinator.Identify, vet, and coordinate with community organizations to support offsites with the Outreach Coordinator.Represent the Culinary Program at community events, job fairs, and networking opportunities.Collaborate with culinary instructors and program staff to align training with current hospitality and food service industry needs.Support program operations by coordinating logistics for open houses, graduations, workshops, and special events.Manage student check-in and onsite coordination in the Community Room during cohorts and workshop days.Monitor industry trends and hiring practices to inform employer outreach and job placement strategies.Maintain organized records of employer partnerships, outreach efforts, and program activities.

QUALIFICATIONS:

Bachelor’s Degree is required.Knowledge of food service and hospitality industry trends and hiring practices.Experience in workforce development, career counseling, recruiting, or job placement; hospitality or culinary experience a plus.Strong relationship building and networking skills.Effective communication skills and ability to work collaboratively with staff and students.

COMPENSATION/EEO:

In order to attract and retain a high-performance workforce, Homes for the Homeless offers a dynamic and rewarding work environment, with a focus on ensuring an appropriate work-life balance. In addition to a competitive salary, full-time permanent employees are eligible for excellent benefits including comprehensive health insurance (including medical, dental, and vision), an employer-funded 403(b) retirement plan, commuter benefits, life insurance, Work/Life Assistance Program, 3 weeks paid vacation, 10 sick days, 3 personal days and 12 paid holidays.

Homes for the Homeless is committed to promoting an inclusive organizational environment of dignity and respect. We are an Equal Opportunity Employer (EEO) committed to equal treatment, and prohibit any form of discrimination or harassment based on age, race, religion, creed, color, national origin, sexual orientation, veteran or military status, sex (including pregnancy, childbirth, and related medical conditions), gender (including gender identity and gender expression), disability, predisposing genetic characteristics, marital status, arrest or conviction, domestic violence victim status, familial status, or any other basis that would be in violation of any applicable federal, state, or local law.

SALARY:

$50,000

#INDMP

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Overview

Overview:

We are seeking a results-driven customer experience expert with a natural talent for consultative selling for groundbreaking new TurboTax customer-focused Retail locations across the United States. This role is for someone who thrives on guiding customers to the perfect solution and enjoys the satisfaction of turning interest into commitment. The goal is to provide a highly personalized, premium service customer experience where customers feel truly understood and expertly guided.

As an in-person concierge, your role is to be a trustworthy, approachable, proactive, and knowledgeable guide. You won't be preparing taxes. Instead, your main strength will be connecting with individuals, understanding their concerns and needs, and helping them make informed choices. You'll serve as a dedicated consultant, pinpointing customer requirements and suggesting the ideal solution from the TurboTax network, which includes assisting those who wish to connect with a local tax professional.

This is a seasonal, non-exempt role.

The Impact You'll Make and the Benefits You'll Receive

Your primary mission is to channel your passion for helping people to masterfully connect them to the perfect product. This is a role for someone who is driven by the satisfaction of guiding a customer from uncertainty to "yes." You don't just enjoy the art of conversation; you thrive on leading customers to a successful outcome. Here, your ability to deliver results is directly and generously rewarded through our exciting incentive programs.

Qualifications:

3 or more years of experience in a relevant field, such as sales, customer service, or another customer-facing role.A proven track record of solving customer problems through effective communication.A high school diploma or GED.Experience in a sales environment desired 

What You Bring to the Table:

Proven experience as a trusted guide in a high-touch, customer-facing role where you were responsible for guiding decisions and driving outcomes.You are proactive, perceptive, and knowledgeable, with an exceptional ability to build rapport with customers and earn trust quickly.You have a true passion for consultative selling. You're energized by the challenge of turning a conversation into a conversion and feel a genuine sense of accomplishment and joy when you successfully find the perfect solution for a customer. You are highly motivated to exceed goals and have a strong desire to be recognized and rewarded for your direct impact on business results.An entrepreneurial spirit. You are flexible, comfortable with ambiguity, and thrive in a dynamic "test and learn" environment where processes are still being defined.A natural ability to steer conversations to a successful resolution.Tax knowledge is ideal, but not required. A passion for providing a world-class customer experience is a must.

If you are a results-oriented and innovative individual with a demonstrated understanding of customers’ individual needs and a natural skill and drive for consultative selling who loves helping people and wants to make a significant impact on a high-profile program, we want to hear from you. Apply today to join us on this exciting journey!

Responsibilities:

Greet Customers as they enter the Store: As the face of TurboTax brand, you are responsible for ensuring a great first impression when customers enter our new locations.Be a Perceptive Guide: Go beyond answering questions to proactively identify the underlying needs of each customer by building immediate rapport and a foundation of trust.Drive Decisions: Offer expert, personalized consultations on the TurboTax experience, building excitement and interest. Your goal is to make the customer feel like you understand their unique needs so well that committing to the right service is the natural, easy next step.Navigate the Customer Journey: Help customers navigate the entire funnel, from initial uncertainty to a decision, ensuring a seamless and positive transition to the right tax professional.Nurture and Convert: Proactively follow up with potential customers, offering continued support and expert guidance to help them get to the finish line.Be a Program Pioneer: As a key member of our first retail locations you will provide critical feedback to the company that will directly shape the future of this program.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is: 

Bay Area California $29.20 - $34.40

Southern California $29.20 - $34.40

Illinois $27.80 - $32.70

Maryland $27.80 - $32.70

Minnesota $25.10 - $29.50

New Jersey $29.20 - $34.40

New York $29.20 - $34.40

Washington $29.20 - $34.40

This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Read Less

Overview

Overview:

We are seeking a results-driven customer experience expert with a natural talent for consultative selling for groundbreaking new TurboTax customer-focused Retail locations across the United States. This role is for someone who thrives on guiding customers to the perfect solution and enjoys the satisfaction of turning interest into commitment. The goal is to provide a highly personalized, premium service customer experience where customers feel truly understood and expertly guided.

As an in-person concierge, your role is to be a trustworthy, approachable, proactive, and knowledgeable guide. You won't be preparing taxes. Instead, your main strength will be connecting with individuals, understanding their concerns and needs, and helping them make informed choices. You'll serve as a dedicated consultant, pinpointing customer requirements and suggesting the ideal solution from the TurboTax network, which includes assisting those who wish to connect with a local tax professional.

This is a seasonal, non-exempt role.

The Impact You'll Make and the Benefits You'll Receive

Your primary mission is to channel your passion for helping people to masterfully connect them to the perfect product. This is a role for someone who is driven by the satisfaction of guiding a customer from uncertainty to "yes." You don't just enjoy the art of conversation; you thrive on leading customers to a successful outcome. Here, your ability to deliver results is directly and generously rewarded through our exciting incentive programs.

Qualifications:

3 or more years of experience in a relevant field, such as sales, customer service, or another customer-facing role.A proven track record of solving customer problems through effective communication.A high school diploma or GED.Experience in a sales environment desired 

What You Bring to the Table:

Proven experience as a trusted guide in a high-touch, customer-facing role where you were responsible for guiding decisions and driving outcomes.You are proactive, perceptive, and knowledgeable, with an exceptional ability to build rapport with customers and earn trust quickly.You have a true passion for consultative selling. You're energized by the challenge of turning a conversation into a conversion and feel a genuine sense of accomplishment and joy when you successfully find the perfect solution for a customer. You are highly motivated to exceed goals and have a strong desire to be recognized and rewarded for your direct impact on business results.An entrepreneurial spirit. You are flexible, comfortable with ambiguity, and thrive in a dynamic "test and learn" environment where processes are still being defined.A natural ability to steer conversations to a successful resolution.Tax knowledge is ideal, but not required. A passion for providing a world-class customer experience is a must.

If you are a results-oriented and innovative individual with a demonstrated understanding of customers’ individual needs and a natural skill and drive for consultative selling who loves helping people and wants to make a significant impact on a high-profile program, we want to hear from you. Apply today to join us on this exciting journey!

Responsibilities:

Greet Customers as they enter the Store: As the face of TurboTax brand, you are responsible for ensuring a great first impression when customers enter our new locations.Be a Perceptive Guide: Go beyond answering questions to proactively identify the underlying needs of each customer by building immediate rapport and a foundation of trust.Drive Decisions: Offer expert, personalized consultations on the TurboTax experience, building excitement and interest. Your goal is to make the customer feel like you understand their unique needs so well that committing to the right service is the natural, easy next step.Navigate the Customer Journey: Help customers navigate the entire funnel, from initial uncertainty to a decision, ensuring a seamless and positive transition to the right tax professional.Nurture and Convert: Proactively follow up with potential customers, offering continued support and expert guidance to help them get to the finish line.Be a Program Pioneer: As a key member of our first retail locations you will provide critical feedback to the company that will directly shape the future of this program.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is: 

Bay Area California $29.20 - $34.40

Southern California $29.20 - $34.40

Illinois $27.80 - $32.70

Maryland $27.80 - $32.70

Minnesota $25.10 - $29.50

New Jersey $29.20 - $34.40

New York $29.20 - $34.40

Washington $29.20 - $34.40

This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Read Less

Overview

Overview:

We are seeking a results-driven customer experience expert with a natural talent for consultative selling for groundbreaking new TurboTax customer-focused Retail locations across the United States. This role is for someone who thrives on guiding customers to the perfect solution and enjoys the satisfaction of turning interest into commitment. The goal is to provide a highly personalized, premium service customer experience where customers feel truly understood and expertly guided.

As an in-person concierge, your role is to be a trustworthy, approachable, proactive, and knowledgeable guide. You won't be preparing taxes. Instead, your main strength will be connecting with individuals, understanding their concerns and needs, and helping them make informed choices. You'll serve as a dedicated consultant, pinpointing customer requirements and suggesting the ideal solution from the TurboTax network, which includes assisting those who wish to connect with a local tax professional.

This is a seasonal, non-exempt role.

The Impact You'll Make and the Benefits You'll Receive

Your primary mission is to channel your passion for helping people to masterfully connect them to the perfect product. This is a role for someone who is driven by the satisfaction of guiding a customer from uncertainty to "yes." You don't just enjoy the art of conversation; you thrive on leading customers to a successful outcome. Here, your ability to deliver results is directly and generously rewarded through our exciting incentive programs.

Qualifications:

3 or more years of experience in a relevant field, such as sales, customer service, or another customer-facing role.A proven track record of solving customer problems through effective communication.A high school diploma or GED.Experience in a sales environment desired 

What You Bring to the Table:

Proven experience as a trusted guide in a high-touch, customer-facing role where you were responsible for guiding decisions and driving outcomes.You are proactive, perceptive, and knowledgeable, with an exceptional ability to build rapport with customers and earn trust quickly.You have a true passion for consultative selling. You're energized by the challenge of turning a conversation into a conversion and feel a genuine sense of accomplishment and joy when you successfully find the perfect solution for a customer. You are highly motivated to exceed goals and have a strong desire to be recognized and rewarded for your direct impact on business results.An entrepreneurial spirit. You are flexible, comfortable with ambiguity, and thrive in a dynamic "test and learn" environment where processes are still being defined.A natural ability to steer conversations to a successful resolution.Tax knowledge is ideal, but not required. A passion for providing a world-class customer experience is a must.

If you are a results-oriented and innovative individual with a demonstrated understanding of customers’ individual needs and a natural skill and drive for consultative selling who loves helping people and wants to make a significant impact on a high-profile program, we want to hear from you. Apply today to join us on this exciting journey!

Responsibilities:

Greet Customers as they enter the Store: As the face of TurboTax brand, you are responsible for ensuring a great first impression when customers enter our new locations.Be a Perceptive Guide: Go beyond answering questions to proactively identify the underlying needs of each customer by building immediate rapport and a foundation of trust.Drive Decisions: Offer expert, personalized consultations on the TurboTax experience, building excitement and interest. Your goal is to make the customer feel like you understand their unique needs so well that committing to the right service is the natural, easy next step.Navigate the Customer Journey: Help customers navigate the entire funnel, from initial uncertainty to a decision, ensuring a seamless and positive transition to the right tax professional.Nurture and Convert: Proactively follow up with potential customers, offering continued support and expert guidance to help them get to the finish line.Be a Program Pioneer: As a key member of our first retail locations you will provide critical feedback to the company that will directly shape the future of this program.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is: 

Bay Area California $29.20 - $34.40

Southern California $29.20 - $34.40

Illinois $27.80 - $32.70

Maryland $27.80 - $32.70

Minnesota $25.10 - $29.50

New Jersey $29.20 - $34.40

New York $29.20 - $34.40

Washington $29.20 - $34.40

This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Read Less

Overview

Overview:

We are seeking a results-driven customer experience expert with a natural talent for consultative selling for groundbreaking new TurboTax customer-focused Retail locations across the United States. This role is for someone who thrives on guiding customers to the perfect solution and enjoys the satisfaction of turning interest into commitment. The goal is to provide a highly personalized, premium service customer experience where customers feel truly understood and expertly guided.

As an in-person concierge, your role is to be a trustworthy, approachable, proactive, and knowledgeable guide. You won't be preparing taxes. Instead, your main strength will be connecting with individuals, understanding their concerns and needs, and helping them make informed choices. You'll serve as a dedicated consultant, pinpointing customer requirements and suggesting the ideal solution from the TurboTax network, which includes assisting those who wish to connect with a local tax professional.

This is a seasonal, non-exempt role.

The Impact You'll Make and the Benefits You'll Receive

Your primary mission is to channel your passion for helping people to masterfully connect them to the perfect product. This is a role for someone who is driven by the satisfaction of guiding a customer from uncertainty to "yes." You don't just enjoy the art of conversation; you thrive on leading customers to a successful outcome. Here, your ability to deliver results is directly and generously rewarded through our exciting incentive programs.

Qualifications:

3 or more years of experience in a relevant field, such as sales, customer service, or another customer-facing role.A proven track record of solving customer problems through effective communication.A high school diploma or GED.Experience in a sales environment desired 

What You Bring to the Table:

Proven experience as a trusted guide in a high-touch, customer-facing role where you were responsible for guiding decisions and driving outcomes.You are proactive, perceptive, and knowledgeable, with an exceptional ability to build rapport with customers and earn trust quickly.You have a true passion for consultative selling. You're energized by the challenge of turning a conversation into a conversion and feel a genuine sense of accomplishment and joy when you successfully find the perfect solution for a customer. You are highly motivated to exceed goals and have a strong desire to be recognized and rewarded for your direct impact on business results.An entrepreneurial spirit. You are flexible, comfortable with ambiguity, and thrive in a dynamic "test and learn" environment where processes are still being defined.A natural ability to steer conversations to a successful resolution.Tax knowledge is ideal, but not required. A passion for providing a world-class customer experience is a must.

If you are a results-oriented and innovative individual with a demonstrated understanding of customers’ individual needs and a natural skill and drive for consultative selling who loves helping people and wants to make a significant impact on a high-profile program, we want to hear from you. Apply today to join us on this exciting journey!

Responsibilities:

Greet Customers as they enter the Store: As the face of TurboTax brand, you are responsible for ensuring a great first impression when customers enter our new locations.Be a Perceptive Guide: Go beyond answering questions to proactively identify the underlying needs of each customer by building immediate rapport and a foundation of trust.Drive Decisions: Offer expert, personalized consultations on the TurboTax experience, building excitement and interest. Your goal is to make the customer feel like you understand their unique needs so well that committing to the right service is the natural, easy next step.Navigate the Customer Journey: Help customers navigate the entire funnel, from initial uncertainty to a decision, ensuring a seamless and positive transition to the right tax professional.Nurture and Convert: Proactively follow up with potential customers, offering continued support and expert guidance to help them get to the finish line.Be a Program Pioneer: As a key member of our first retail locations you will provide critical feedback to the company that will directly shape the future of this program.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is: 

Bay Area California $29.20 - $34.40

Southern California $29.20 - $34.40

Illinois $27.80 - $32.70

Maryland $27.80 - $32.70

Minnesota $25.10 - $29.50

New Jersey $29.20 - $34.40

New York $29.20 - $34.40

Washington $29.20 - $34.40

This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

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Overview

Intuit is seeking highly motivated individuals to join our dynamic team as dedicated Tax Associates – Retail On-Site in one of our new TurboTax locations across the United States on a seasonal basis. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a Tax Associate – Retail On-Site, you will focus on bringing in new customers and serving as their trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.” 

 

In this role, you will work on-site from a TurboTax location, and play a key role in growing TurboTax’s client base within the local community, establishing long-term relationships and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community.

You will serve customers both in-person and virtually using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer’s unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes.

This role is nonexempt and requires onsite presence at a TurboTax location in the United States on a seasonal basis.

What You Will Do:

Be a Proactive Community AmbassadorEnthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in the community.Engage with new prospects, nurture leads, and convert prospects into long-term clients through proactive outreach.Lead local events with the support of TurboTax, participate in local marketing, and make the topic of taxes accessible and approachable. Provide Tax Expertise Give hands-on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. Deliver a Best in Class Customer ExperienceCreate an exceptional customer experience through professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). Connect with people to build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship.Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges.

Key Qualifications:

You must possess or be able to obtain any related State licenses, certificates, permits, or bonds and an active Preparer Tax Identification Number (PTIN). Minimum of 3 years of paid experience filing 50 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.Familiarity with Circular 230.Have full availability for a flexible 25–34 hour weekly schedule, including afternoons, evenings, and weekends, with the ability to increase hours during peak seasons.  Enjoys working in a collaborative team setting, and treats co-workers with respect.Values a culture of feedback and continuous improvement.Is adaptable to working in a constantly evolving and, at times ambiguous, environment. Thrives in a collaborative team setting and demonstrates respect for colleagues.Committed to a culture of continuous improvement through actively soliciting and responding to feedback.Highly adaptable and comfortable navigating an ever-changing and sometimes ambiguous work environment.Interest in building a local and online social presence as a TurboTax associate, creating accessible tax-related content and resources for your community in accordance with Intuit’s policies.Bilingual (English/Spanish) communication skills are a plus.Experience in holistic tax advisory services beyond tax filing.

Attributes and skills:

Passionate about empowering customers and helping them overcome the complexities of taxation.Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). Excited to be showcased as a Tax Associate– Retail On-Site in local and national marketing efforts.Exceptional customer service skills and a friendly, professional demeanor that forms long-lasting relationships.Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio.Strong verbal and written communication skills.Ability to work in a fast-paced environment independently while managing multiple priorities.Proficient with technology, including tax preparation software and CRM/sales tools.Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio for example, through targeted outreach activities such as networking and canvassing, or themed marketing and customer learning events externally or in the store, including tax preparation software and CRM/sales tools.

Additional Requirements:

Must reside within the United States.Must possess or be able to obtain any related State licenses, certificates, permits, or bonds.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is:

California $25.50 - $28.50

Colorado $24.50 - $27.00

Hawaii $25.50 - $28.50

Illinois $24.50 - $27.00

Maryland $24.50 - $27.00

Massachusetts $25.50 - $28.50

Minnesota $22.00 - $24.50

New Jersey $25.50 - $28.50

New York $25.50 - $28.50

Ohio $22.00 - $24.50

Vermont $24.50 - $27.00

Washington $25.50 - $28.50

Washington DC $24.50 - $27.00

This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Read Less

Overview

Intuit is seeking highly motivated individuals to join our dynamic team as dedicated Tax Associates – Retail On-Site in one of our new TurboTax locations across the United States on a seasonal basis. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a Tax Associate – Retail On-Site, you will focus on bringing in new customers and serving as their trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.” 

 

In this role, you will work on-site from a TurboTax location, and play a key role in growing TurboTax’s client base within the local community, establishing long-term relationships and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community.

You will serve customers both in-person and virtually using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer’s unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes.

This role is nonexempt and requires onsite presence at a TurboTax location in the United States on a seasonal basis.

What You Will Do:

Be a Proactive Community AmbassadorEnthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in the community.Engage with new prospects, nurture leads, and convert prospects into long-term clients through proactive outreach.Lead local events with the support of TurboTax, participate in local marketing, and make the topic of taxes accessible and approachable. Provide Tax Expertise Give hands-on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. Deliver a Best in Class Customer ExperienceCreate an exceptional customer experience through professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). Connect with people to build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship.Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges.

Key Qualifications:

You must possess or be able to obtain any related State licenses, certificates, permits, or bonds and an active Preparer Tax Identification Number (PTIN). Minimum of 3 years of paid experience filing 50 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.Familiarity with Circular 230.Have full availability for a flexible 25–34 hour weekly schedule, including afternoons, evenings, and weekends, with the ability to increase hours during peak seasons.  Enjoys working in a collaborative team setting, and treats co-workers with respect.Values a culture of feedback and continuous improvement.Is adaptable to working in a constantly evolving and, at times ambiguous, environment. Thrives in a collaborative team setting and demonstrates respect for colleagues.Committed to a culture of continuous improvement through actively soliciting and responding to feedback.Highly adaptable and comfortable navigating an ever-changing and sometimes ambiguous work environment.Interest in building a local and online social presence as a TurboTax associate, creating accessible tax-related content and resources for your community in accordance with Intuit’s policies.Bilingual (English/Spanish) communication skills are a plus.Experience in holistic tax advisory services beyond tax filing.

Attributes and skills:

Passionate about empowering customers and helping them overcome the complexities of taxation.Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). Excited to be showcased as a Tax Associate– Retail On-Site in local and national marketing efforts.Exceptional customer service skills and a friendly, professional demeanor that forms long-lasting relationships.Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio.Strong verbal and written communication skills.Ability to work in a fast-paced environment independently while managing multiple priorities.Proficient with technology, including tax preparation software and CRM/sales tools.Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio for example, through targeted outreach activities such as networking and canvassing, or themed marketing and customer learning events externally or in the store, including tax preparation software and CRM/sales tools.

Additional Requirements:

Must reside within the United States.Must possess or be able to obtain any related State licenses, certificates, permits, or bonds.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is:

California $25.50 - $28.50

Colorado $24.50 - $27.00

Hawaii $25.50 - $28.50

Illinois $24.50 - $27.00

Maryland $24.50 - $27.00

Massachusetts $25.50 - $28.50

Minnesota $22.00 - $24.50

New Jersey $25.50 - $28.50

New York $25.50 - $28.50

Ohio $22.00 - $24.50

Vermont $24.50 - $27.00

Washington $25.50 - $28.50

Washington DC $24.50 - $27.00

This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Read Less

Overview

Intuit is seeking highly motivated individuals to join our dynamic team as dedicated Tax Associates – Retail On-Site in one of our new TurboTax locations across the United States on a seasonal basis. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a Tax Associate – Retail On-Site, you will focus on bringing in new customers and serving as their trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.” 

 

In this role, you will work on-site from a TurboTax location, and play a key role in growing TurboTax’s client base within the local community, establishing long-term relationships and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community.

You will serve customers both in-person and virtually using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer’s unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes.

This role is nonexempt and requires onsite presence at a TurboTax location in the United States on a seasonal basis.

What You Will Do:

Be a Proactive Community AmbassadorEnthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in the community.Engage with new prospects, nurture leads, and convert prospects into long-term clients through proactive outreach.Lead local events with the support of TurboTax, participate in local marketing, and make the topic of taxes accessible and approachable. Provide Tax Expertise Give hands-on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. Deliver a Best in Class Customer ExperienceCreate an exceptional customer experience through professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). Connect with people to build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship.Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges.

Key Qualifications:

You must possess or be able to obtain any related State licenses, certificates, permits, or bonds and an active Preparer Tax Identification Number (PTIN). Minimum of 3 years of paid experience filing 50 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.Familiarity with Circular 230.Have full availability for a flexible 25–34 hour weekly schedule, including afternoons, evenings, and weekends, with the ability to increase hours during peak seasons.  Enjoys working in a collaborative team setting, and treats co-workers with respect.Values a culture of feedback and continuous improvement.Is adaptable to working in a constantly evolving and, at times ambiguous, environment. Thrives in a collaborative team setting and demonstrates respect for colleagues.Committed to a culture of continuous improvement through actively soliciting and responding to feedback.Highly adaptable and comfortable navigating an ever-changing and sometimes ambiguous work environment.Interest in building a local and online social presence as a TurboTax associate, creating accessible tax-related content and resources for your community in accordance with Intuit’s policies.Bilingual (English/Spanish) communication skills are a plus.Experience in holistic tax advisory services beyond tax filing.

Attributes and skills:

Passionate about empowering customers and helping them overcome the complexities of taxation.Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). Excited to be showcased as a Tax Associate– Retail On-Site in local and national marketing efforts.Exceptional customer service skills and a friendly, professional demeanor that forms long-lasting relationships.Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio.Strong verbal and written communication skills.Ability to work in a fast-paced environment independently while managing multiple priorities.Proficient with technology, including tax preparation software and CRM/sales tools.Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio for example, through targeted outreach activities such as networking and canvassing, or themed marketing and customer learning events externally or in the store, including tax preparation software and CRM/sales tools.

Additional Requirements:

Must reside within the United States.Must possess or be able to obtain any related State licenses, certificates, permits, or bonds.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is:

California $25.50 - $28.50

Colorado $24.50 - $27.00

Hawaii $25.50 - $28.50

Illinois $24.50 - $27.00

Maryland $24.50 - $27.00

Massachusetts $25.50 - $28.50

Minnesota $22.00 - $24.50

New Jersey $25.50 - $28.50

New York $25.50 - $28.50

Ohio $22.00 - $24.50

Vermont $24.50 - $27.00

Washington $25.50 - $28.50

Washington DC $24.50 - $27.00

This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Read Less

Overview

Intuit is seeking highly motivated individuals to join our dynamic team as dedicated Tax Associates – Retail On-Site in one of our new TurboTax locations across the United States on a seasonal basis. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a Tax Associate – Retail On-Site, you will focus on bringing in new customers and serving as their trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.” 

 

In this role, you will work on-site from a TurboTax location, and play a key role in growing TurboTax’s client base within the local community, establishing long-term relationships and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community.

You will serve customers both in-person and virtually using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer’s unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes.

This role is nonexempt and requires onsite presence at a TurboTax location in the United States on a seasonal basis.

What You Will Do:

Be a Proactive Community AmbassadorEnthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in the community.Engage with new prospects, nurture leads, and convert prospects into long-term clients through proactive outreach.Lead local events with the support of TurboTax, participate in local marketing, and make the topic of taxes accessible and approachable. Provide Tax Expertise Give hands-on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. Deliver a Best in Class Customer ExperienceCreate an exceptional customer experience through professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). Connect with people to build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship.Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges.

Key Qualifications:

You must possess or be able to obtain any related State licenses, certificates, permits, or bonds and an active Preparer Tax Identification Number (PTIN). Minimum of 3 years of paid experience filing 50 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.Familiarity with Circular 230.Have full availability for a flexible 25–34 hour weekly schedule, including afternoons, evenings, and weekends, with the ability to increase hours during peak seasons.  Enjoys working in a collaborative team setting, and treats co-workers with respect.Values a culture of feedback and continuous improvement.Is adaptable to working in a constantly evolving and, at times ambiguous, environment. Thrives in a collaborative team setting and demonstrates respect for colleagues.Committed to a culture of continuous improvement through actively soliciting and responding to feedback.Highly adaptable and comfortable navigating an ever-changing and sometimes ambiguous work environment.Interest in building a local and online social presence as a TurboTax associate, creating accessible tax-related content and resources for your community in accordance with Intuit’s policies.Bilingual (English/Spanish) communication skills are a plus.Experience in holistic tax advisory services beyond tax filing.

Attributes and skills:

Passionate about empowering customers and helping them overcome the complexities of taxation.Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). Excited to be showcased as a Tax Associate– Retail On-Site in local and national marketing efforts.Exceptional customer service skills and a friendly, professional demeanor that forms long-lasting relationships.Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio.Strong verbal and written communication skills.Ability to work in a fast-paced environment independently while managing multiple priorities.Proficient with technology, including tax preparation software and CRM/sales tools.Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio for example, through targeted outreach activities such as networking and canvassing, or themed marketing and customer learning events externally or in the store, including tax preparation software and CRM/sales tools.

Additional Requirements:

Must reside within the United States.Must possess or be able to obtain any related State licenses, certificates, permits, or bonds.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is:

California $25.50 - $28.50

Colorado $24.50 - $27.00

Hawaii $25.50 - $28.50

Illinois $24.50 - $27.00

Maryland $24.50 - $27.00

Massachusetts $25.50 - $28.50

Minnesota $22.00 - $24.50

New Jersey $25.50 - $28.50

New York $25.50 - $28.50

Ohio $22.00 - $24.50

Vermont $24.50 - $27.00

Washington $25.50 - $28.50

Washington DC $24.50 - $27.00

This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Read Less

Overview

Intuit is seeking highly motivated individuals to join our dynamic team as dedicated Tax Associates – Retail On-Site in one of our new TurboTax locations across the United States on a seasonal basis. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a Tax Associate – Retail On-Site, you will focus on bringing in new customers and serving as their trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.” 

 

In this role, you will work on-site from a TurboTax location, and play a key role in growing TurboTax’s client base within the local community, establishing long-term relationships and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community.

You will serve customers both in-person and virtually using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer’s unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes.

This role is nonexempt and requires onsite presence at a TurboTax location in the United States on a seasonal basis.

What You Will Do:

Be a Proactive Community AmbassadorEnthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in the community.Engage with new prospects, nurture leads, and convert prospects into long-term clients through proactive outreach.Lead local events with the support of TurboTax, participate in local marketing, and make the topic of taxes accessible and approachable. Provide Tax Expertise Give hands-on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. Deliver a Best in Class Customer ExperienceCreate an exceptional customer experience through professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). Connect with people to build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship.Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges.

Key Qualifications:

You must possess or be able to obtain any related State licenses, certificates, permits, or bonds and an active Preparer Tax Identification Number (PTIN). Minimum of 3 years of paid experience filing 50 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.Familiarity with Circular 230.Have full availability for a flexible 25–34 hour weekly schedule, including afternoons, evenings, and weekends, with the ability to increase hours during peak seasons.  Enjoys working in a collaborative team setting, and treats co-workers with respect.Values a culture of feedback and continuous improvement.Is adaptable to working in a constantly evolving and, at times ambiguous, environment. Thrives in a collaborative team setting and demonstrates respect for colleagues.Committed to a culture of continuous improvement through actively soliciting and responding to feedback.Highly adaptable and comfortable navigating an ever-changing and sometimes ambiguous work environment.Interest in building a local and online social presence as a TurboTax associate, creating accessible tax-related content and resources for your community in accordance with Intuit’s policies.Bilingual (English/Spanish) communication skills are a plus.Experience in holistic tax advisory services beyond tax filing.

Attributes and skills:

Passionate about empowering customers and helping them overcome the complexities of taxation.Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). Excited to be showcased as a Tax Associate– Retail On-Site in local and national marketing efforts.Exceptional customer service skills and a friendly, professional demeanor that forms long-lasting relationships.Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio.Strong verbal and written communication skills.Ability to work in a fast-paced environment independently while managing multiple priorities.Proficient with technology, including tax preparation software and CRM/sales tools.Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio for example, through targeted outreach activities such as networking and canvassing, or themed marketing and customer learning events externally or in the store, including tax preparation software and CRM/sales tools.

Additional Requirements:

Must reside within the United States.Must possess or be able to obtain any related State licenses, certificates, permits, or bonds.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is:

California $25.50 - $28.50

Colorado $24.50 - $27.00

Hawaii $25.50 - $28.50

Illinois $24.50 - $27.00

Maryland $24.50 - $27.00

Massachusetts $25.50 - $28.50

Minnesota $22.00 - $24.50

New Jersey $25.50 - $28.50

New York $25.50 - $28.50

Ohio $22.00 - $24.50

Vermont $24.50 - $27.00

Washington $25.50 - $28.50

Washington DC $24.50 - $27.00

This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Read Less

Overview

Intuit is seeking highly motivated individuals to join our dynamic team as dedicated Tax Associates – Retail On-Site in one of our new TurboTax locations across the United States on a seasonal basis. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a Tax Associate – Retail On-Site, you will focus on bringing in new customers and serving as their trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.” 

 

In this role, you will work on-site from a TurboTax location, and play a key role in growing TurboTax’s client base within the local community, establishing long-term relationships and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community.

You will serve customers both in-person and virtually using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer’s unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes.

This role is nonexempt and requires onsite presence at a TurboTax location in the United States on a seasonal basis.

What You Will Do:

Be a Proactive Community AmbassadorEnthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in the community.Engage with new prospects, nurture leads, and convert prospects into long-term clients through proactive outreach.Lead local events with the support of TurboTax, participate in local marketing, and make the topic of taxes accessible and approachable. Provide Tax Expertise Give hands-on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. Deliver a Best in Class Customer ExperienceCreate an exceptional customer experience through professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). Connect with people to build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship.Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges.

Key Qualifications:

You must possess or be able to obtain any related State licenses, certificates, permits, or bonds and an active Preparer Tax Identification Number (PTIN). Minimum of 3 years of paid experience filing 50 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.Familiarity with Circular 230.Have full availability for a flexible 25–34 hour weekly schedule, including afternoons, evenings, and weekends, with the ability to increase hours during peak seasons.  Enjoys working in a collaborative team setting, and treats co-workers with respect.Values a culture of feedback and continuous improvement.Is adaptable to working in a constantly evolving and, at times ambiguous, environment. Thrives in a collaborative team setting and demonstrates respect for colleagues.Committed to a culture of continuous improvement through actively soliciting and responding to feedback.Highly adaptable and comfortable navigating an ever-changing and sometimes ambiguous work environment.Interest in building a local and online social presence as a TurboTax associate, creating accessible tax-related content and resources for your community in accordance with Intuit’s policies.Bilingual (English/Spanish) communication skills are a plus.Experience in holistic tax advisory services beyond tax filing.

Attributes and skills:

Passionate about empowering customers and helping them overcome the complexities of taxation.Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). Excited to be showcased as a Tax Associate– Retail On-Site in local and national marketing efforts.Exceptional customer service skills and a friendly, professional demeanor that forms long-lasting relationships.Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio.Strong verbal and written communication skills.Ability to work in a fast-paced environment independently while managing multiple priorities.Proficient with technology, including tax preparation software and CRM/sales tools.Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio for example, through targeted outreach activities such as networking and canvassing, or themed marketing and customer learning events externally or in the store, including tax preparation software and CRM/sales tools.

Additional Requirements:

Must reside within the United States.Must possess or be able to obtain any related State licenses, certificates, permits, or bonds.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is:

California $25.50 - $28.50

Colorado $24.50 - $27.00

Hawaii $25.50 - $28.50

Illinois $24.50 - $27.00

Maryland $24.50 - $27.00

Massachusetts $25.50 - $28.50

Minnesota $22.00 - $24.50

New Jersey $25.50 - $28.50

New York $25.50 - $28.50

Ohio $22.00 - $24.50

Vermont $24.50 - $27.00

Washington $25.50 - $28.50

Washington DC $24.50 - $27.00

This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

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Overview

Intuit is seeking highly motivated individuals to join our dynamic team as dedicated Tax Associates – Retail On-Site in one of our new TurboTax locations across the United States on a seasonal basis. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a Tax Associate – Retail On-Site, you will focus on bringing in new customers and serving as their trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.” 

 

In this role, you will work on-site from a TurboTax location, and play a key role in growing TurboTax’s client base within the local community, establishing long-term relationships and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community.

You will serve customers both in-person and virtually using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer’s unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes.

This role is nonexempt and requires onsite presence at a TurboTax location in the United States on a seasonal basis.

What You Will Do:

Be a Proactive Community AmbassadorEnthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in the community.Engage with new prospects, nurture leads, and convert prospects into long-term clients through proactive outreach.Lead local events with the support of TurboTax, participate in local marketing, and make the topic of taxes accessible and approachable. Provide Tax Expertise Give hands-on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. Deliver a Best in Class Customer ExperienceCreate an exceptional customer experience through professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). Connect with people to build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship.Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges.

Key Qualifications:

You must possess or be able to obtain any related State licenses, certificates, permits, or bonds and an active Preparer Tax Identification Number (PTIN). Minimum of 3 years of paid experience filing 50 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.Familiarity with Circular 230.Have full availability for a flexible 25–34 hour weekly schedule, including afternoons, evenings, and weekends, with the ability to increase hours during peak seasons.  Enjoys working in a collaborative team setting, and treats co-workers with respect.Values a culture of feedback and continuous improvement.Is adaptable to working in a constantly evolving and, at times ambiguous, environment. Thrives in a collaborative team setting and demonstrates respect for colleagues.Committed to a culture of continuous improvement through actively soliciting and responding to feedback.Highly adaptable and comfortable navigating an ever-changing and sometimes ambiguous work environment.Interest in building a local and online social presence as a TurboTax associate, creating accessible tax-related content and resources for your community in accordance with Intuit’s policies.Bilingual (English/Spanish) communication skills are a plus.Experience in holistic tax advisory services beyond tax filing.

Attributes and skills:

Passionate about empowering customers and helping them overcome the complexities of taxation.Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). Excited to be showcased as a Tax Associate– Retail On-Site in local and national marketing efforts.Exceptional customer service skills and a friendly, professional demeanor that forms long-lasting relationships.Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio.Strong verbal and written communication skills.Ability to work in a fast-paced environment independently while managing multiple priorities.Proficient with technology, including tax preparation software and CRM/sales tools.Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio for example, through targeted outreach activities such as networking and canvassing, or themed marketing and customer learning events externally or in the store, including tax preparation software and CRM/sales tools.

Additional Requirements:

Must reside within the United States.Must possess or be able to obtain any related State licenses, certificates, permits, or bonds.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is:

California $25.50 - $28.50

Colorado $24.50 - $27.00

Hawaii $25.50 - $28.50

Illinois $24.50 - $27.00

Maryland $24.50 - $27.00

Massachusetts $25.50 - $28.50

Minnesota $22.00 - $24.50

New Jersey $25.50 - $28.50

New York $25.50 - $28.50

Ohio $22.00 - $24.50

Vermont $24.50 - $27.00

Washington $25.50 - $28.50

Washington DC $24.50 - $27.00

This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Read Less

Overview

Intuit is seeking highly motivated individuals to join our dynamic team as dedicated Tax Associates – Retail On-Site in one of our new TurboTax locations across the United States on a seasonal basis. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a Tax Associate – Retail On-Site, you will focus on bringing in new customers and serving as their trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.” 

 

In this role, you will work on-site from a TurboTax location, and play a key role in growing TurboTax’s client base within the local community, establishing long-term relationships and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community.

You will serve customers both in-person and virtually using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer’s unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes.

This role is nonexempt and requires onsite presence at a TurboTax location in the United States on a seasonal basis.

What You Will Do:

Be a Proactive Community AmbassadorEnthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in the community.Engage with new prospects, nurture leads, and convert prospects into long-term clients through proactive outreach.Lead local events with the support of TurboTax, participate in local marketing, and make the topic of taxes accessible and approachable. Provide Tax Expertise Give hands-on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. Deliver a Best in Class Customer ExperienceCreate an exceptional customer experience through professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). Connect with people to build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship.Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges.

Key Qualifications:

You must possess or be able to obtain any related State licenses, certificates, permits, or bonds and an active Preparer Tax Identification Number (PTIN). Minimum of 3 years of paid experience filing 50 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.Familiarity with Circular 230.Have full availability for a flexible 25–34 hour weekly schedule, including afternoons, evenings, and weekends, with the ability to increase hours during peak seasons.  Enjoys working in a collaborative team setting, and treats co-workers with respect.Values a culture of feedback and continuous improvement.Is adaptable to working in a constantly evolving and, at times ambiguous, environment. Thrives in a collaborative team setting and demonstrates respect for colleagues.Committed to a culture of continuous improvement through actively soliciting and responding to feedback.Highly adaptable and comfortable navigating an ever-changing and sometimes ambiguous work environment.Interest in building a local and online social presence as a TurboTax associate, creating accessible tax-related content and resources for your community in accordance with Intuit’s policies.Bilingual (English/Spanish) communication skills are a plus.Experience in holistic tax advisory services beyond tax filing.

Attributes and skills:

Passionate about empowering customers and helping them overcome the complexities of taxation.Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). Excited to be showcased as a Tax Associate– Retail On-Site in local and national marketing efforts.Exceptional customer service skills and a friendly, professional demeanor that forms long-lasting relationships.Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio.Strong verbal and written communication skills.Ability to work in a fast-paced environment independently while managing multiple priorities.Proficient with technology, including tax preparation software and CRM/sales tools.Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio for example, through targeted outreach activities such as networking and canvassing, or themed marketing and customer learning events externally or in the store, including tax preparation software and CRM/sales tools.

Additional Requirements:

Must reside within the United States.Must possess or be able to obtain any related State licenses, certificates, permits, or bonds.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is:

California $25.50 - $28.50

Colorado $24.50 - $27.00

Hawaii $25.50 - $28.50

Illinois $24.50 - $27.00

Maryland $24.50 - $27.00

Massachusetts $25.50 - $28.50

Minnesota $22.00 - $24.50

New Jersey $25.50 - $28.50

New York $25.50 - $28.50

Ohio $22.00 - $24.50

Vermont $24.50 - $27.00

Washington $25.50 - $28.50

Washington DC $24.50 - $27.00

This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

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Overview

Overview:

We are seeking a results-driven customer experience expert with a natural talent for consultative selling for groundbreaking new TurboTax customer-focused Retail locations across the United States. This role is for someone who thrives on guiding customers to the perfect solution and enjoys the satisfaction of turning interest into commitment. The goal is to provide a highly personalized, premium service customer experience where customers feel truly understood and expertly guided.

As an in-person concierge, your role is to be a trustworthy, approachable, proactive, and knowledgeable guide. You won't be preparing taxes. Instead, your main strength will be connecting with individuals, understanding their concerns and needs, and helping them make informed choices. You'll serve as a dedicated consultant, pinpointing customer requirements and suggesting the ideal solution from the TurboTax network, which includes assisting those who wish to connect with a local tax professional.

This is a seasonal, non-exempt role.

The Impact You'll Make and the Benefits You'll Receive

Your primary mission is to channel your passion for helping people to masterfully connect them to the perfect product. This is a role for someone who is driven by the satisfaction of guiding a customer from uncertainty to "yes." You don't just enjoy the art of conversation; you thrive on leading customers to a successful outcome. Here, your ability to deliver results is directly and generously rewarded through our exciting incentive programs.

Qualifications:

3 or more years of experience in a relevant field, such as sales, customer service, or another customer-facing role.A proven track record of solving customer problems through effective communication.A high school diploma or GED.Experience in a sales environment desired 

What You Bring to the Table:

Proven experience as a trusted guide in a high-touch, customer-facing role where you were responsible for guiding decisions and driving outcomes.You are proactive, perceptive, and knowledgeable, with an exceptional ability to build rapport with customers and earn trust quickly.You have a true passion for consultative selling. You're energized by the challenge of turning a conversation into a conversion and feel a genuine sense of accomplishment and joy when you successfully find the perfect solution for a customer. You are highly motivated to exceed goals and have a strong desire to be recognized and rewarded for your direct impact on business results.An entrepreneurial spirit. You are flexible, comfortable with ambiguity, and thrive in a dynamic "test and learn" environment where processes are still being defined.A natural ability to steer conversations to a successful resolution.Tax knowledge is ideal, but not required. A passion for providing a world-class customer experience is a must.

If you are a results-oriented and innovative individual with a demonstrated understanding of customers’ individual needs and a natural skill and drive for consultative selling who loves helping people and wants to make a significant impact on a high-profile program, we want to hear from you. Apply today to join us on this exciting journey!

Responsibilities:

Greet Customers as they enter the Store: As the face of TurboTax brand, you are responsible for ensuring a great first impression when customers enter our new locations.Be a Perceptive Guide: Go beyond answering questions to proactively identify the underlying needs of each customer by building immediate rapport and a foundation of trust.Drive Decisions: Offer expert, personalized consultations on the TurboTax experience, building excitement and interest. Your goal is to make the customer feel like you understand their unique needs so well that committing to the right service is the natural, easy next step.Navigate the Customer Journey: Help customers navigate the entire funnel, from initial uncertainty to a decision, ensuring a seamless and positive transition to the right tax professional.Nurture and Convert: Proactively follow up with potential customers, offering continued support and expert guidance to help them get to the finish line.Be a Program Pioneer: As a key member of our first retail locations you will provide critical feedback to the company that will directly shape the future of this program.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is: 

Bay Area California $29.20 - $34.40

Southern California $29.20 - $34.40

Illinois $27.80 - $32.70

Maryland $27.80 - $32.70

Minnesota $25.10 - $29.50

New Jersey $29.20 - $34.40

New York $29.20 - $34.40

Washington $29.20 - $34.40

This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

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This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Do you thrive in dynamic environments where each day presents new opportunities to connect with businesses and drive growth? As an Account Executive at Spectrum Business, you’ll leverage your expertise to deliver essential communication solutions to small business clients. Join Spectrum Business’ Sales Team and make a measurable impact by expanding our reach and fueling the success of local enterprises.

How You’ll Make an Impact   

Prospect and generate new business sales by engaging small businesses within your assigned sales territoryConduct consultative needs analyses to identify and recommend Spectrum Business solutions that address each client’s communication requirementsAchieve sales and product targets across data, phone, video and mobile services by guiding leads from first contact through final saleMaintain accurate records of sales activities, presentations and closed deals using required software and toolsCollaborate with other business groups to ensure seamless order execution and exceptional customer serviceAttend sales meetings and training sessions to stay current with Spectrum’s products and strategiesConsistently simplify and enhance the customer experience through proactive communication and support

Working Conditions   

Daily field-based, outside selling with frequent driving and walkingOccasional office-based work required when not in the field

What You’ll Bring to Spectrum    

Required Qualifications    

Education   

Bachelor’s degree in business, marketing or related field, or equivalent years of experience 

Experience    

2+ years of sales experience or 2+ years of telecom or technical industry experience 

Skills    

Ability to read, write, speak and understand English Effective management of sales and administrative tasks with multitasking ability Quick learner able to apply knowledge and operate in a team environment Demonstrated verbal, written and interpersonal communication skills Driven, professional and determined character Valid and active State driver’s license with safe driving record Reliable personal vehicle and car insurance 

Preferred Qualifications 

Skills 

Business to business outside sales experience, exceeding goals, in either telecommunications or technical industry preferred  Experience utilizing CRM systems (SalesForce)  Experience with Microsoft Office (Excel, Word, PowerPoint, Outlook) Bilingual Spanish Preferred
#LI-DP4
SAE270 2026-74083 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $47,800.00 and $94,900.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.


In addition, this position has a commission earnings target starting at $54,000.

Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
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This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Looking to elevate your sales career by connecting businesses to industry-leading communication solutions? Join Spectrum Business as a Senior Account Executive and play a crucial role in expanding our customer base through expert prospecting and sales, while mentoring your team and sharing your expertise. Your efforts will directly support the growth and success of our clients and company. 

How You’ll Make an Impact    

Generate new business by prospecting and selling bundled Internet, video and voice services to small and medium-sized enterprises within your territory 
Develop and implement strategic Territory Plans under the guidance of the Sales Manager to expand the customer base 
Provide subject matter expertise in products, systems and sales processes to support and mentor Account Executives 
Maintain accurate records of all sales activities and prospecting efforts using Salesforce.com to maximize territory potential 
Place orders through order management software and collaborate with Account Coordinators to ensure timely and accurate administrative support 
Demonstrate and practice advanced selling techniques while regularly participating in sales meetings and training 

Working Conditions    

Operate in both office and outdoor environments, including exposure to inclement weather 
Experience moderate noise levels in various work settings 

What You’ll Bring to Spectrum    

Required Qualifications    

Education   

Bachelor’s degree in business, marketing or related field or equivalent experience 

Skills    

Desire for growth within the company and for helping to build the bench strength of the Spectrum Business team 
Knowledge of communications technologies and services, with an emphasis on telephone and Internet fundamentals 

Preferred Qualifications 

Experience 

3+ years of outside sales experience in a high transaction, short closing cycle model 
1+ year of experience as an Account Executive at Spectrum with established track record of meeting or exceeding sales targets Business to business sales experience  

Physical Requirements 

Vision ability: close vision, peripheral vision, and ability to adjust focus 
#LI-DP4
SAE301 2026-73565 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $57,400.00 and $113,800.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.


In addition, this position has a commission earnings target starting at $64,800.

Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
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This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Curious how your sales expertise can drive growth for businesses in your community? Spectrum Business is seeking an Account Executive to connect small and medium-sized businesses with essential communications solutions, including Internet, video and voice. You'll leverage your skills to expand our customer base within a dedicated territory, delivering impactful services that help local organizations thrive. 

How You’ll Make an Impact    

Generate and cultivate sales leads using diverse prospecting tactics, guiding each lead from initial contact to closing the sale 
Drive new customer acquisition by promoting and selling bundled services such as Internet, video and voice within your assigned territory 
Implement and execute a Territory Plan under the guidance of the Sales Manager to strategically expand Spectrum Business’ customer base 
Utilize order management software to process sales orders efficiently, collaborating with Account Coordinators to resolve administrative needs 
Maintain accurate records of sales and prospecting activities, using Salesforce.com and other tools to maximize territory potential 
Demonstrate deep product knowledge and strong selling skills, continually learning and practicing new techniques to enhance performance 
Attend sales meetings and consistently meet or exceed performance standards as defined by Spectrum Business’ Sales Model 

Working Conditions    

Work in both office and outdoor environments with potential exposure to varying weather conditions 
Experience moderate noise levels during daily activities 

What You’ll Bring to Spectrum    

Required Qualifications    

Education   

Bachelor’s degree in business, marketing or related field, or equivalent experience 

Skills    

Knowledge of communications technologies and services, with an emphasis on telephone and Internet fundamentals 

Preferred Qualifications 

Experience 

3+ years of outside sales experience in a high transaction, short closing cycle model  
Business to business sales experience Proven sales history of meeting or exceeding targets  

Physical Requirements 

Vision ability: close vision, peripheral vision, and ability to adjust focus 
#LI-DP4
SAE300 2026-73566 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $47,800.00 and $94,900.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.


In addition, this position has a commission earnings target starting at $54,000.

Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Looking for a role where you can lead and develop a sales team while driving business growth in a fast-paced environment? Join Spectrum as a Multi-Tenant Sales Supervisor, where you’ll manage daily sales operations and empower representatives to exceed goals. Experience a position that blends field and office responsibilities, shaping customer satisfaction and team success with every decision.

How You’ll Make an Impact

Guide and support Multi-Tenant Sales Representatives to maximize customer satisfaction and sales performanceRecruit, interview, hire and train new sales representatives for ongoing team strengthSupervise daily activities and manage territory assignments to ensure optimal coverageOversee payroll processes to guarantee timely and accurate commission paymentsAddress employee relations including performance reviews, coaching and safety trainingContribute to budget planning and provide insights on marketing strategies and sales offersComplete additional tasks as directed by your supervisor to support department objectives

 

Working Conditions

Work both in the field and office, (70% field work and 30% office work) with travel required as needed

What You’ll Bring to Spectrum

 

Required Qualifications

 

Education

 Bachelor’s degree or equivalent work experience

Experience

1+ years of sales experience

Skills

Knowledge of community sales practicesValid driver’s license with satisfactory driving record and auto insurance

Preferred Qualifications

 

Experience

1+ years of supervisory or leadership experience0.5+ years of sales supervisory experienceTelecommunications and cable industry experience

Skills

Understanding of Spectrum products and services
#LI-SWD74
SMD402 2026-75903 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $57,400.00 and $113,800.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.


In addition, this position has a commission earnings target starting at $57,600.

Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less