Job DescriptionJob Description
Job Description - AV Producer
Brief Description
The Producer is a key operational role responsible for executing events of moderate complexity within their primary service while developing functional proficiency in a second service through cross-training. This role supports Senior Producers in delivering high-quality events, supervises Coordinators and independent contractors during busy seasons, and ensures client satisfaction through technical expertise and professional execution. The Producer plays a critical role in maintaining operational efficiency, contributing to team development, and advancing their skills to prepare for leadership roles. The ideal candidate is a technically adept, organized professional with strong teamwork skills and a commitment to learning across services.
Duties and Responsibilities
Event Planning and Execution (70%)
Manage specific components of AV event production, including:
Oversee setup, operation, and strike of audio, video, lighting, staging and scenic systems; coordinate with venue staff for vehicle loading requirements, power, internet, and rigging needs.Execute event tasks according to production plans, ensuring timely setup, operation, and breakdown.Perform a high level client communication.Assist Senior Producers in complex, multi-service events, applying cross-trained skills in a secondary service..Serve as the primary point of contact for clients and TWST staff during events, addressing concerns and ensuring deliverables meet expectations.Troubleshoot technical issues during events (e.g., audio feedback, streaming lag) under Senior Producer or Director guidance.Assist with event planning, including preparing equipment lists, staffing schedules, and technical checklists.Maintain and organize service-specific equipment, reporting any maintenance needs to Service Directors.Document event details (e.g., setup configurations, issues encountered) for post-event reports.Stay updated on service-specific technologies and best practices to enhance event delivery.
Team Support and Supervision (20%)
Supervise Coordinators and independent contractors during events, delegating tasks and ensuring adherence to company standards.Provide on-the-job training to Coordinators, focusing on technical skills and event protocols.Collaborate with Senior Producers and other Producers to coordinate multi-service events (e.g., combining webcasting and AV for hybrid events).Participate in post-event debriefs, providing feedback on team performance and event outcomes.Support Senior Producers in mentoring staff and reinforcing cross-training goals.
Cross-Training and Skill Development (10%)
Actively participate in cross-training to achieve functional proficiency in a second service within 6–12 months (e.g., a webcasting producer learning AV setup).Example: Producer in AV should be capable of supporting basic webcasting tasks, such as configuring a Zoom stream or managing audio inputs.Attend cross-training workshops and shadow events in secondary services to build skills.Apply cross-trained skills during events to support flexibility and resource allocation.Provide feedback to Service Directors on cross-training program effectiveness.
Education and Experience
Experience: 2-3 years in live event production, with proficiency in AV.Technical Skills: Hands-on experience with audio mixers, lighting consoles, video switchers, and scenic set pieces.Teamwork: Ability to work collaboratively in fast-paced environments and supervise junior staff or contractors.Problem-Solving: Capability to address technical or logistical challenges during events with minimal supervision.Communication: Strong verbal and written skills for client interactions, team coordination, and reporting.Availability: Flexibility to work irregular hours, including evenings, weekends, and travel for onsite events.
Key Skills and Competencies
Organization and prioritization skillsHands-on experience with Windows/Mac OS/AndroidExperience providing white-glove service to clientsAttention to detail and accuracyConfidentiality and JudgmentCommunication and problem-solving skillsInformation management skillsAbility to work independently and in collaborative environmentsAbility to meet deadlines
Requirements
Understand A/V signal flow and troubleshootingWorking knowledge of digital and analog mixing boards, wireless systems, audio/visual hardware, software & signal flowsCreate a clean, professional presentation of our equipmentResearch and develop new skillsBe pleasant and energetic early in the morningInteract with clients face to faceNavigate service hallways and freight elevators at high-end hotel and event venuesTravel to midtown Manhattan by 6 AM or earlierTravel out of state via Airplane or Provided TransportationReport client feedback and potential product requestsUnpack/setup/test/run/break down of broadcast and audio visual equipmentAbility to lift 50lbs+Work onsite frequently (Locations nationwide)
Job Title: Producer
Employment Type: Exempt Full-Time
Location: Hybrid - NY, NJ, onsite, remote
Reports to: Joshua Arroyo, AV Onsite Event Manager; PlanetAV
Compensation & Benefits
Salary: $60,000 - $70,000 (within Market Rate for the role)
Bonus: Discretionary Bonus Eligible - Annual bonus based on company and individual performance.
Benefits:
Employer sponsored Medical, Dental and Vision plans401K Employee contribution plan (no match)Employer paid Professional DevelopmentTime Off: 3 Weeks Vacation 6.5 Sick DaysParental LeaveAncillary Benefits: LTD, Voluntary Life insurance and Voluntary Insurance Plans including, critical illness, hospital and legal insurance
Company Descriptionhttps://twstevents.com/Company Descriptionhttps://twstevents.com/
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