Overview

Intuit is seeking highly motivated individuals to join our dynamic team as dedicated Tax Experts – Retail On-Site in one of our new TurboTax locations across the United States on a seasonal basis. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a Tax Expert – Retail On-Site, you will focus on bringing in new customers and serving as their trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.” 

In this role, you will work on-site from a TurboTax location, and play a key role in growing TurboTax’s client base within the local community, establishing long-term relationships and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community.

You will serve customers both in-person and virtually using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer’s unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes.

This role is nonexempt and requires onsite presence at a TurboTax location in the United States on a seasonal basis.

What You Will Do:

Be a Proactive Community AmbassadorEnthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in the community.Engage with new prospects, nurture leads, and convert prospects into long-term clients through proactive outreach.Lead local events with the support of TurboTax, participate in local marketing, and make the topic of taxes accessible and approachable. Provide Tax Expertise Give hands-on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. Deliver a Best in Class Customer ExperienceCreate an exceptional customer experience through professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). Connect with people to build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship.Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges.

Who You Are:

Key Qualifications:

You possess an active, unrestricted credential: EA, CPA, or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws and active Preparer Tax Identification Number (PTIN).Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes.Minimum of 3 years of paid experience filing 50 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.Familiarity with Circular 230.Have full availability for a flexible 25–34 hour weekly schedule, including afternoons, evenings, and weekends, with the ability to increase hours during peak seasons.  Enjoys working in a collaborative team setting, and treats co-workers with respect.Values a culture of feedback and continuous improvement.Is adaptable to working in a constantly evolving and, at times ambiguous, environment. Thrives in a collaborative team setting and demonstrates respect for colleagues.Committed to a culture of continuous improvement through actively soliciting and responding to feedback.Highly adaptable and comfortable navigating an ever-changing and sometimes ambiguous work environment.Interest in building a local and online social presence as a TurboTax associate, creating accessible tax-related content and resources for your community in accordance with Intuit’s policies.Bilingual (English/Spanish) communication skills are a plus.Experience in holistic tax advisory services beyond tax filing.

Attributes and skills:

Passionate about empowering customers and helping them overcome the complexities of taxation.Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). Excited to be showcased as a Tax Expert – Retail On-Site in local and national marketing efforts.Exceptional customer service skills and a friendly, professional demeanor that forms long-lasting relationships.Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio.Strong verbal and written communication skills.Ability to work in a fast-paced environment independently while managing multiple priorities.Proficient with technology, including tax preparation software and CRM/sales tools.Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio for example, through targeted outreach activities such as networking and canvassing, or themed marketing and customer learning events externally or in the store.

Additional Requirements:

Must reside within the United States.Must possess or be able to obtain any related State licenses, certificates, permits, or bonds.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is:

California $32.50 - $36.00

Colorado $31.00 - $34.50

Hawaii $32.50 - $36.00

Illinois $31.00 - $34.50

Maryland $31.00 - $34.50

Massachusetts $32.50 - $36.00

Minnesota $28.00 - $31.00

New Jersey $32.50 - $36.00

New York $32.50 - $36.00

Ohio $28.00 - $ $31.00

Vermont $31.00 - $34.50

Washington $32.50 - $36.00

Washington DC $31.00 - $34.50

This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Read Less

Overview

Intuit is seeking highly motivated individuals to join our dynamic team as dedicated Tax Experts – Retail On-Site in one of our new TurboTax locations across the United States on a seasonal basis. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a Tax Expert – Retail On-Site, you will focus on bringing in new customers and serving as their trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.” 

In this role, you will work on-site from a TurboTax location, and play a key role in growing TurboTax’s client base within the local community, establishing long-term relationships and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community.

You will serve customers both in-person and virtually using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer’s unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes.

This role is nonexempt and requires onsite presence at a TurboTax location in the United States on a seasonal basis.

What You Will Do:

Be a Proactive Community AmbassadorEnthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in the community.Engage with new prospects, nurture leads, and convert prospects into long-term clients through proactive outreach.Lead local events with the support of TurboTax, participate in local marketing, and make the topic of taxes accessible and approachable. Provide Tax Expertise Give hands-on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. Deliver a Best in Class Customer ExperienceCreate an exceptional customer experience through professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). Connect with people to build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship.Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges.

Who You Are:

Key Qualifications:

You possess an active, unrestricted credential: EA, CPA, or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws and active Preparer Tax Identification Number (PTIN).Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes.Minimum of 3 years of paid experience filing 50 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.Familiarity with Circular 230.Have full availability for a flexible 25–34 hour weekly schedule, including afternoons, evenings, and weekends, with the ability to increase hours during peak seasons.  Enjoys working in a collaborative team setting, and treats co-workers with respect.Values a culture of feedback and continuous improvement.Is adaptable to working in a constantly evolving and, at times ambiguous, environment. Thrives in a collaborative team setting and demonstrates respect for colleagues.Committed to a culture of continuous improvement through actively soliciting and responding to feedback.Highly adaptable and comfortable navigating an ever-changing and sometimes ambiguous work environment.Interest in building a local and online social presence as a TurboTax associate, creating accessible tax-related content and resources for your community in accordance with Intuit’s policies.Bilingual (English/Spanish) communication skills are a plus.Experience in holistic tax advisory services beyond tax filing.

Attributes and skills:

Passionate about empowering customers and helping them overcome the complexities of taxation.Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). Excited to be showcased as a Tax Expert – Retail On-Site in local and national marketing efforts.Exceptional customer service skills and a friendly, professional demeanor that forms long-lasting relationships.Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio.Strong verbal and written communication skills.Ability to work in a fast-paced environment independently while managing multiple priorities.Proficient with technology, including tax preparation software and CRM/sales tools.Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio for example, through targeted outreach activities such as networking and canvassing, or themed marketing and customer learning events externally or in the store.

Additional Requirements:

Must reside within the United States.Must possess or be able to obtain any related State licenses, certificates, permits, or bonds.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is:

California $32.50 - $36.00

Colorado $31.00 - $34.50

Hawaii $32.50 - $36.00

Illinois $31.00 - $34.50

Maryland $31.00 - $34.50

Massachusetts $32.50 - $36.00

Minnesota $28.00 - $31.00

New Jersey $32.50 - $36.00

New York $32.50 - $36.00

Ohio $28.00 - $ $31.00

Vermont $31.00 - $34.50

Washington $32.50 - $36.00

Washington DC $31.00 - $34.50

This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Read Less

Overview

Intuit is seeking highly motivated individuals to join our dynamic team as dedicated Tax Experts – Retail On-Site in one of our new TurboTax locations across the United States on a seasonal basis. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a Tax Expert – Retail On-Site, you will focus on bringing in new customers and serving as their trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.” 

In this role, you will work on-site from a TurboTax location, and play a key role in growing TurboTax’s client base within the local community, establishing long-term relationships and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community.

You will serve customers both in-person and virtually using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer’s unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes.

This role is nonexempt and requires onsite presence at a TurboTax location in the United States on a seasonal basis.

What You Will Do:

Be a Proactive Community AmbassadorEnthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in the community.Engage with new prospects, nurture leads, and convert prospects into long-term clients through proactive outreach.Lead local events with the support of TurboTax, participate in local marketing, and make the topic of taxes accessible and approachable. Provide Tax Expertise Give hands-on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. Deliver a Best in Class Customer ExperienceCreate an exceptional customer experience through professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). Connect with people to build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship.Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges.

Who You Are:

Key Qualifications:

You possess an active, unrestricted credential: EA, CPA, or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws and active Preparer Tax Identification Number (PTIN).Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes.Minimum of 3 years of paid experience filing 50 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.Familiarity with Circular 230.Have full availability for a flexible 25–34 hour weekly schedule, including afternoons, evenings, and weekends, with the ability to increase hours during peak seasons.  Enjoys working in a collaborative team setting, and treats co-workers with respect.Values a culture of feedback and continuous improvement.Is adaptable to working in a constantly evolving and, at times ambiguous, environment. Thrives in a collaborative team setting and demonstrates respect for colleagues.Committed to a culture of continuous improvement through actively soliciting and responding to feedback.Highly adaptable and comfortable navigating an ever-changing and sometimes ambiguous work environment.Interest in building a local and online social presence as a TurboTax associate, creating accessible tax-related content and resources for your community in accordance with Intuit’s policies.Bilingual (English/Spanish) communication skills are a plus.Experience in holistic tax advisory services beyond tax filing.

Attributes and skills:

Passionate about empowering customers and helping them overcome the complexities of taxation.Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). Excited to be showcased as a Tax Expert – Retail On-Site in local and national marketing efforts.Exceptional customer service skills and a friendly, professional demeanor that forms long-lasting relationships.Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio.Strong verbal and written communication skills.Ability to work in a fast-paced environment independently while managing multiple priorities.Proficient with technology, including tax preparation software and CRM/sales tools.Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio for example, through targeted outreach activities such as networking and canvassing, or themed marketing and customer learning events externally or in the store.

Additional Requirements:

Must reside within the United States.Must possess or be able to obtain any related State licenses, certificates, permits, or bonds.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is:

California $32.50 - $36.00

Colorado $31.00 - $34.50

Hawaii $32.50 - $36.00

Illinois $31.00 - $34.50

Maryland $31.00 - $34.50

Massachusetts $32.50 - $36.00

Minnesota $28.00 - $31.00

New Jersey $32.50 - $36.00

New York $32.50 - $36.00

Ohio $28.00 - $ $31.00

Vermont $31.00 - $34.50

Washington $32.50 - $36.00

Washington DC $31.00 - $34.50

This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Read Less

Overview

Intuit is seeking highly motivated individuals to join our dynamic team as dedicated Tax Experts – Retail On-Site in one of our new TurboTax locations across the United States on a seasonal basis. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a Tax Expert – Retail On-Site, you will focus on bringing in new customers and serving as their trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.” 

In this role, you will work on-site from a TurboTax location, and play a key role in growing TurboTax’s client base within the local community, establishing long-term relationships and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community.

You will serve customers both in-person and virtually using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer’s unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes.

This role is nonexempt and requires onsite presence at a TurboTax location in the United States on a seasonal basis.

What You Will Do:

Be a Proactive Community AmbassadorEnthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in the community.Engage with new prospects, nurture leads, and convert prospects into long-term clients through proactive outreach.Lead local events with the support of TurboTax, participate in local marketing, and make the topic of taxes accessible and approachable. Provide Tax Expertise Give hands-on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. Deliver a Best in Class Customer ExperienceCreate an exceptional customer experience through professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). Connect with people to build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship.Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges.

Who You Are:

Key Qualifications:

You possess an active, unrestricted credential: EA, CPA, or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws and active Preparer Tax Identification Number (PTIN).Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes.Minimum of 3 years of paid experience filing 50 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.Familiarity with Circular 230.Have full availability for a flexible 25–34 hour weekly schedule, including afternoons, evenings, and weekends, with the ability to increase hours during peak seasons.  Enjoys working in a collaborative team setting, and treats co-workers with respect.Values a culture of feedback and continuous improvement.Is adaptable to working in a constantly evolving and, at times ambiguous, environment. Thrives in a collaborative team setting and demonstrates respect for colleagues.Committed to a culture of continuous improvement through actively soliciting and responding to feedback.Highly adaptable and comfortable navigating an ever-changing and sometimes ambiguous work environment.Interest in building a local and online social presence as a TurboTax associate, creating accessible tax-related content and resources for your community in accordance with Intuit’s policies.Bilingual (English/Spanish) communication skills are a plus.Experience in holistic tax advisory services beyond tax filing.

Attributes and skills:

Passionate about empowering customers and helping them overcome the complexities of taxation.Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). Excited to be showcased as a Tax Expert – Retail On-Site in local and national marketing efforts.Exceptional customer service skills and a friendly, professional demeanor that forms long-lasting relationships.Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio.Strong verbal and written communication skills.Ability to work in a fast-paced environment independently while managing multiple priorities.Proficient with technology, including tax preparation software and CRM/sales tools.Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio for example, through targeted outreach activities such as networking and canvassing, or themed marketing and customer learning events externally or in the store.

Additional Requirements:

Must reside within the United States.Must possess or be able to obtain any related State licenses, certificates, permits, or bonds.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is:

California $32.50 - $36.00

Colorado $31.00 - $34.50

Hawaii $32.50 - $36.00

Illinois $31.00 - $34.50

Maryland $31.00 - $34.50

Massachusetts $32.50 - $36.00

Minnesota $28.00 - $31.00

New Jersey $32.50 - $36.00

New York $32.50 - $36.00

Ohio $28.00 - $ $31.00

Vermont $31.00 - $34.50

Washington $32.50 - $36.00

Washington DC $31.00 - $34.50

This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Read Less

Overview

Intuit is seeking highly motivated individuals to join our dynamic team as dedicated Tax Associates – Retail On-Site in one of our new TurboTax locations across the United States on a seasonal basis. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a Tax Associate – Retail On-Site, you will focus on bringing in new customers and serving as their trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.” 

 

In this role, you will work on-site from a TurboTax location, and play a key role in growing TurboTax’s client base within the local community, establishing long-term relationships and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community.

You will serve customers both in-person and virtually using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer’s unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes.

This role is nonexempt and requires onsite presence at a TurboTax location in the United States on a seasonal basis.

What You Will Do:

Be a Proactive Community AmbassadorEnthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in the community.Engage with new prospects, nurture leads, and convert prospects into long-term clients through proactive outreach.Lead local events with the support of TurboTax, participate in local marketing, and make the topic of taxes accessible and approachable. Provide Tax Expertise Give hands-on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. Deliver a Best in Class Customer ExperienceCreate an exceptional customer experience through professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). Connect with people to build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship.Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges.

Key Qualifications:

You must possess or be able to obtain any related State licenses, certificates, permits, or bonds and an active Preparer Tax Identification Number (PTIN). Minimum of 3 years of paid experience filing 50 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.Familiarity with Circular 230.Have full availability for a flexible 25–34 hour weekly schedule, including afternoons, evenings, and weekends, with the ability to increase hours during peak seasons.  Enjoys working in a collaborative team setting, and treats co-workers with respect.Values a culture of feedback and continuous improvement.Is adaptable to working in a constantly evolving and, at times ambiguous, environment. Thrives in a collaborative team setting and demonstrates respect for colleagues.Committed to a culture of continuous improvement through actively soliciting and responding to feedback.Highly adaptable and comfortable navigating an ever-changing and sometimes ambiguous work environment.Interest in building a local and online social presence as a TurboTax associate, creating accessible tax-related content and resources for your community in accordance with Intuit’s policies.Bilingual (English/Spanish) communication skills are a plus.Experience in holistic tax advisory services beyond tax filing.

Attributes and skills:

Passionate about empowering customers and helping them overcome the complexities of taxation.Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). Excited to be showcased as a Tax Associate– Retail On-Site in local and national marketing efforts.Exceptional customer service skills and a friendly, professional demeanor that forms long-lasting relationships.Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio.Strong verbal and written communication skills.Ability to work in a fast-paced environment independently while managing multiple priorities.Proficient with technology, including tax preparation software and CRM/sales tools.Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio for example, through targeted outreach activities such as networking and canvassing, or themed marketing and customer learning events externally or in the store, including tax preparation software and CRM/sales tools.

Additional Requirements:

Must reside within the United States.Must possess or be able to obtain any related State licenses, certificates, permits, or bonds.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is:

California $25.50 - $28.50

Colorado $24.50 - $27.00

Hawaii $25.50 - $28.50

Illinois $24.50 - $27.00

Maryland $24.50 - $27.00

Massachusetts $25.50 - $28.50

Minnesota $22.00 - $24.50

New Jersey $25.50 - $28.50

New York $25.50 - $28.50

Ohio $22.00 - $24.50

Vermont $24.50 - $27.00

Washington $25.50 - $28.50

Washington DC $24.50 - $27.00

This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Read Less

Overview

Intuit is seeking highly motivated individuals to join our dynamic team as dedicated Tax Experts – Retail On-Site in one of our new TurboTax locations across the United States on a seasonal basis. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a Tax Expert – Retail On-Site, you will focus on bringing in new customers and serving as their trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.” 

In this role, you will work on-site from a TurboTax location, and play a key role in growing TurboTax’s client base within the local community, establishing long-term relationships and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community.

You will serve customers both in-person and virtually using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer’s unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes.

This role is nonexempt and requires onsite presence at a TurboTax location in the United States on a seasonal basis.

What You Will Do:

Be a Proactive Community AmbassadorEnthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in the community.Engage with new prospects, nurture leads, and convert prospects into long-term clients through proactive outreach.Lead local events with the support of TurboTax, participate in local marketing, and make the topic of taxes accessible and approachable. Provide Tax Expertise Give hands-on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. Deliver a Best in Class Customer ExperienceCreate an exceptional customer experience through professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). Connect with people to build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship.Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges.

Who You Are:

Key Qualifications:

You possess an active, unrestricted credential: EA, CPA, or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws and active Preparer Tax Identification Number (PTIN).Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes.Minimum of 3 years of paid experience filing 50 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.Familiarity with Circular 230.Have full availability for a flexible 25–34 hour weekly schedule, including afternoons, evenings, and weekends, with the ability to increase hours during peak seasons.  Enjoys working in a collaborative team setting, and treats co-workers with respect.Values a culture of feedback and continuous improvement.Is adaptable to working in a constantly evolving and, at times ambiguous, environment. Thrives in a collaborative team setting and demonstrates respect for colleagues.Committed to a culture of continuous improvement through actively soliciting and responding to feedback.Highly adaptable and comfortable navigating an ever-changing and sometimes ambiguous work environment.Interest in building a local and online social presence as a TurboTax associate, creating accessible tax-related content and resources for your community in accordance with Intuit’s policies.Bilingual (English/Spanish) communication skills are a plus.Experience in holistic tax advisory services beyond tax filing.

Attributes and skills:

Passionate about empowering customers and helping them overcome the complexities of taxation.Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). Excited to be showcased as a Tax Expert – Retail On-Site in local and national marketing efforts.Exceptional customer service skills and a friendly, professional demeanor that forms long-lasting relationships.Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio.Strong verbal and written communication skills.Ability to work in a fast-paced environment independently while managing multiple priorities.Proficient with technology, including tax preparation software and CRM/sales tools.Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio for example, through targeted outreach activities such as networking and canvassing, or themed marketing and customer learning events externally or in the store.

Additional Requirements:

Must reside within the United States.Must possess or be able to obtain any related State licenses, certificates, permits, or bonds.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is:

California $32.50 - $36.00

Colorado $31.00 - $34.50

Hawaii $32.50 - $36.00

Illinois $31.00 - $34.50

Maryland $31.00 - $34.50

Massachusetts $32.50 - $36.00

Minnesota $28.00 - $31.00

New Jersey $32.50 - $36.00

New York $32.50 - $36.00

Ohio $28.00 - $ $31.00

Vermont $31.00 - $34.50

Washington $32.50 - $36.00

Washington DC $31.00 - $34.50

This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Read Less

Overview

Intuit is seeking highly motivated individuals to join our dynamic team as dedicated Tax Associates – Retail On-Site in one of our new TurboTax locations across the United States on a seasonal basis. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a Tax Associate – Retail On-Site, you will focus on bringing in new customers and serving as their trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.” 

 

In this role, you will work on-site from a TurboTax location, and play a key role in growing TurboTax’s client base within the local community, establishing long-term relationships and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community.

You will serve customers both in-person and virtually using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer’s unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes.

This role is nonexempt and requires onsite presence at a TurboTax location in the United States on a seasonal basis.

What You Will Do:

Be a Proactive Community AmbassadorEnthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in the community.Engage with new prospects, nurture leads, and convert prospects into long-term clients through proactive outreach.Lead local events with the support of TurboTax, participate in local marketing, and make the topic of taxes accessible and approachable. Provide Tax Expertise Give hands-on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. Deliver a Best in Class Customer ExperienceCreate an exceptional customer experience through professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). Connect with people to build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship.Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges.

Key Qualifications:

You must possess or be able to obtain any related State licenses, certificates, permits, or bonds and an active Preparer Tax Identification Number (PTIN). Minimum of 3 years of paid experience filing 50 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.Familiarity with Circular 230.Have full availability for a flexible 25–34 hour weekly schedule, including afternoons, evenings, and weekends, with the ability to increase hours during peak seasons.  Enjoys working in a collaborative team setting, and treats co-workers with respect.Values a culture of feedback and continuous improvement.Is adaptable to working in a constantly evolving and, at times ambiguous, environment. Thrives in a collaborative team setting and demonstrates respect for colleagues.Committed to a culture of continuous improvement through actively soliciting and responding to feedback.Highly adaptable and comfortable navigating an ever-changing and sometimes ambiguous work environment.Interest in building a local and online social presence as a TurboTax associate, creating accessible tax-related content and resources for your community in accordance with Intuit’s policies.Bilingual (English/Spanish) communication skills are a plus.Experience in holistic tax advisory services beyond tax filing.

Attributes and skills:

Passionate about empowering customers and helping them overcome the complexities of taxation.Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). Excited to be showcased as a Tax Associate– Retail On-Site in local and national marketing efforts.Exceptional customer service skills and a friendly, professional demeanor that forms long-lasting relationships.Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio.Strong verbal and written communication skills.Ability to work in a fast-paced environment independently while managing multiple priorities.Proficient with technology, including tax preparation software and CRM/sales tools.Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio for example, through targeted outreach activities such as networking and canvassing, or themed marketing and customer learning events externally or in the store, including tax preparation software and CRM/sales tools.

Additional Requirements:

Must reside within the United States.Must possess or be able to obtain any related State licenses, certificates, permits, or bonds.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is:

California $25.50 - $28.50

Colorado $24.50 - $27.00

Hawaii $25.50 - $28.50

Illinois $24.50 - $27.00

Maryland $24.50 - $27.00

Massachusetts $25.50 - $28.50

Minnesota $22.00 - $24.50

New Jersey $25.50 - $28.50

New York $25.50 - $28.50

Ohio $22.00 - $24.50

Vermont $24.50 - $27.00

Washington $25.50 - $28.50

Washington DC $24.50 - $27.00

This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Read Less

Overview

Intuit is seeking highly motivated individuals to join our dynamic team as dedicated Tax Associates – Retail On-Site in one of our new TurboTax locations across the United States on a seasonal basis. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a Tax Associate – Retail On-Site, you will focus on bringing in new customers and serving as their trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.” 

 

In this role, you will work on-site from a TurboTax location, and play a key role in growing TurboTax’s client base within the local community, establishing long-term relationships and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community.

You will serve customers both in-person and virtually using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer’s unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes.

This role is nonexempt and requires onsite presence at a TurboTax location in the United States on a seasonal basis.

What You Will Do:

Be a Proactive Community AmbassadorEnthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in the community.Engage with new prospects, nurture leads, and convert prospects into long-term clients through proactive outreach.Lead local events with the support of TurboTax, participate in local marketing, and make the topic of taxes accessible and approachable. Provide Tax Expertise Give hands-on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. Deliver a Best in Class Customer ExperienceCreate an exceptional customer experience through professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). Connect with people to build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship.Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges.

Key Qualifications:

You must possess or be able to obtain any related State licenses, certificates, permits, or bonds and an active Preparer Tax Identification Number (PTIN). Minimum of 3 years of paid experience filing 50 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.Familiarity with Circular 230.Have full availability for a flexible 25–34 hour weekly schedule, including afternoons, evenings, and weekends, with the ability to increase hours during peak seasons.  Enjoys working in a collaborative team setting, and treats co-workers with respect.Values a culture of feedback and continuous improvement.Is adaptable to working in a constantly evolving and, at times ambiguous, environment. Thrives in a collaborative team setting and demonstrates respect for colleagues.Committed to a culture of continuous improvement through actively soliciting and responding to feedback.Highly adaptable and comfortable navigating an ever-changing and sometimes ambiguous work environment.Interest in building a local and online social presence as a TurboTax associate, creating accessible tax-related content and resources for your community in accordance with Intuit’s policies.Bilingual (English/Spanish) communication skills are a plus.Experience in holistic tax advisory services beyond tax filing.

Attributes and skills:

Passionate about empowering customers and helping them overcome the complexities of taxation.Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). Excited to be showcased as a Tax Associate– Retail On-Site in local and national marketing efforts.Exceptional customer service skills and a friendly, professional demeanor that forms long-lasting relationships.Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio.Strong verbal and written communication skills.Ability to work in a fast-paced environment independently while managing multiple priorities.Proficient with technology, including tax preparation software and CRM/sales tools.Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio for example, through targeted outreach activities such as networking and canvassing, or themed marketing and customer learning events externally or in the store, including tax preparation software and CRM/sales tools.

Additional Requirements:

Must reside within the United States.Must possess or be able to obtain any related State licenses, certificates, permits, or bonds.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is:

California $25.50 - $28.50

Colorado $24.50 - $27.00

Hawaii $25.50 - $28.50

Illinois $24.50 - $27.00

Maryland $24.50 - $27.00

Massachusetts $25.50 - $28.50

Minnesota $22.00 - $24.50

New Jersey $25.50 - $28.50

New York $25.50 - $28.50

Ohio $22.00 - $24.50

Vermont $24.50 - $27.00

Washington $25.50 - $28.50

Washington DC $24.50 - $27.00

This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Read Less

Overview

Intuit is seeking highly motivated individuals to join our dynamic team as dedicated Tax Associates – Retail On-Site in one of our new TurboTax locations across the United States on a seasonal basis. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a Tax Associate – Retail On-Site, you will focus on bringing in new customers and serving as their trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.” 

 

In this role, you will work on-site from a TurboTax location, and play a key role in growing TurboTax’s client base within the local community, establishing long-term relationships and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community.

You will serve customers both in-person and virtually using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer’s unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes.

This role is nonexempt and requires onsite presence at a TurboTax location in the United States on a seasonal basis.

What You Will Do:

Be a Proactive Community AmbassadorEnthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in the community.Engage with new prospects, nurture leads, and convert prospects into long-term clients through proactive outreach.Lead local events with the support of TurboTax, participate in local marketing, and make the topic of taxes accessible and approachable. Provide Tax Expertise Give hands-on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. Deliver a Best in Class Customer ExperienceCreate an exceptional customer experience through professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). Connect with people to build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship.Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges.

Key Qualifications:

You must possess or be able to obtain any related State licenses, certificates, permits, or bonds and an active Preparer Tax Identification Number (PTIN). Minimum of 3 years of paid experience filing 50 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.Familiarity with Circular 230.Have full availability for a flexible 25–34 hour weekly schedule, including afternoons, evenings, and weekends, with the ability to increase hours during peak seasons.  Enjoys working in a collaborative team setting, and treats co-workers with respect.Values a culture of feedback and continuous improvement.Is adaptable to working in a constantly evolving and, at times ambiguous, environment. Thrives in a collaborative team setting and demonstrates respect for colleagues.Committed to a culture of continuous improvement through actively soliciting and responding to feedback.Highly adaptable and comfortable navigating an ever-changing and sometimes ambiguous work environment.Interest in building a local and online social presence as a TurboTax associate, creating accessible tax-related content and resources for your community in accordance with Intuit’s policies.Bilingual (English/Spanish) communication skills are a plus.Experience in holistic tax advisory services beyond tax filing.

Attributes and skills:

Passionate about empowering customers and helping them overcome the complexities of taxation.Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). Excited to be showcased as a Tax Associate– Retail On-Site in local and national marketing efforts.Exceptional customer service skills and a friendly, professional demeanor that forms long-lasting relationships.Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio.Strong verbal and written communication skills.Ability to work in a fast-paced environment independently while managing multiple priorities.Proficient with technology, including tax preparation software and CRM/sales tools.Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio for example, through targeted outreach activities such as networking and canvassing, or themed marketing and customer learning events externally or in the store, including tax preparation software and CRM/sales tools.

Additional Requirements:

Must reside within the United States.Must possess or be able to obtain any related State licenses, certificates, permits, or bonds.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is:

California $25.50 - $28.50

Colorado $24.50 - $27.00

Hawaii $25.50 - $28.50

Illinois $24.50 - $27.00

Maryland $24.50 - $27.00

Massachusetts $25.50 - $28.50

Minnesota $22.00 - $24.50

New Jersey $25.50 - $28.50

New York $25.50 - $28.50

Ohio $22.00 - $24.50

Vermont $24.50 - $27.00

Washington $25.50 - $28.50

Washington DC $24.50 - $27.00

This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Read Less

Overview

Intuit is seeking highly motivated individuals to join our dynamic team as dedicated Tax Associates – Retail On-Site in one of our new TurboTax locations across the United States on a seasonal basis. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a Tax Associate – Retail On-Site, you will focus on bringing in new customers and serving as their trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.” 

 

In this role, you will work on-site from a TurboTax location, and play a key role in growing TurboTax’s client base within the local community, establishing long-term relationships and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community.

You will serve customers both in-person and virtually using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer’s unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes.

This role is nonexempt and requires onsite presence at a TurboTax location in the United States on a seasonal basis.

What You Will Do:

Be a Proactive Community AmbassadorEnthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in the community.Engage with new prospects, nurture leads, and convert prospects into long-term clients through proactive outreach.Lead local events with the support of TurboTax, participate in local marketing, and make the topic of taxes accessible and approachable. Provide Tax Expertise Give hands-on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. Deliver a Best in Class Customer ExperienceCreate an exceptional customer experience through professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). Connect with people to build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship.Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges.

Key Qualifications:

You must possess or be able to obtain any related State licenses, certificates, permits, or bonds and an active Preparer Tax Identification Number (PTIN). Minimum of 3 years of paid experience filing 50 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.Familiarity with Circular 230.Have full availability for a flexible 25–34 hour weekly schedule, including afternoons, evenings, and weekends, with the ability to increase hours during peak seasons.  Enjoys working in a collaborative team setting, and treats co-workers with respect.Values a culture of feedback and continuous improvement.Is adaptable to working in a constantly evolving and, at times ambiguous, environment. Thrives in a collaborative team setting and demonstrates respect for colleagues.Committed to a culture of continuous improvement through actively soliciting and responding to feedback.Highly adaptable and comfortable navigating an ever-changing and sometimes ambiguous work environment.Interest in building a local and online social presence as a TurboTax associate, creating accessible tax-related content and resources for your community in accordance with Intuit’s policies.Bilingual (English/Spanish) communication skills are a plus.Experience in holistic tax advisory services beyond tax filing.

Attributes and skills:

Passionate about empowering customers and helping them overcome the complexities of taxation.Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). Excited to be showcased as a Tax Associate– Retail On-Site in local and national marketing efforts.Exceptional customer service skills and a friendly, professional demeanor that forms long-lasting relationships.Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio.Strong verbal and written communication skills.Ability to work in a fast-paced environment independently while managing multiple priorities.Proficient with technology, including tax preparation software and CRM/sales tools.Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio for example, through targeted outreach activities such as networking and canvassing, or themed marketing and customer learning events externally or in the store, including tax preparation software and CRM/sales tools.

Additional Requirements:

Must reside within the United States.Must possess or be able to obtain any related State licenses, certificates, permits, or bonds.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is:

California $25.50 - $28.50

Colorado $24.50 - $27.00

Hawaii $25.50 - $28.50

Illinois $24.50 - $27.00

Maryland $24.50 - $27.00

Massachusetts $25.50 - $28.50

Minnesota $22.00 - $24.50

New Jersey $25.50 - $28.50

New York $25.50 - $28.50

Ohio $22.00 - $24.50

Vermont $24.50 - $27.00

Washington $25.50 - $28.50

Washington DC $24.50 - $27.00

This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Read Less

Overview

Intuit is seeking highly motivated individuals to join our dynamic team as dedicated Tax Experts – Retail On-Site in one of our new TurboTax locations across the United States on a seasonal basis. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a Tax Expert – Retail On-Site, you will focus on bringing in new customers and serving as their trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.” 

In this role, you will work on-site from a TurboTax location, and play a key role in growing TurboTax’s client base within the local community, establishing long-term relationships and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community.

You will serve customers both in-person and virtually using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer’s unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes.

This role is nonexempt and requires onsite presence at a TurboTax location in the United States on a seasonal basis.

What You Will Do:

Be a Proactive Community AmbassadorEnthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in the community.Engage with new prospects, nurture leads, and convert prospects into long-term clients through proactive outreach.Lead local events with the support of TurboTax, participate in local marketing, and make the topic of taxes accessible and approachable. Provide Tax Expertise Give hands-on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. Deliver a Best in Class Customer ExperienceCreate an exceptional customer experience through professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). Connect with people to build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship.Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges.

Who You Are:

Key Qualifications:

You possess an active, unrestricted credential: EA, CPA, or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws and active Preparer Tax Identification Number (PTIN).Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes.Minimum of 3 years of paid experience filing 50 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.Familiarity with Circular 230.Have full availability for a flexible 25–34 hour weekly schedule, including afternoons, evenings, and weekends, with the ability to increase hours during peak seasons.  Enjoys working in a collaborative team setting, and treats co-workers with respect.Values a culture of feedback and continuous improvement.Is adaptable to working in a constantly evolving and, at times ambiguous, environment. Thrives in a collaborative team setting and demonstrates respect for colleagues.Committed to a culture of continuous improvement through actively soliciting and responding to feedback.Highly adaptable and comfortable navigating an ever-changing and sometimes ambiguous work environment.Interest in building a local and online social presence as a TurboTax associate, creating accessible tax-related content and resources for your community in accordance with Intuit’s policies.Bilingual (English/Spanish) communication skills are a plus.Experience in holistic tax advisory services beyond tax filing.

Attributes and skills:

Passionate about empowering customers and helping them overcome the complexities of taxation.Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). Excited to be showcased as a Tax Expert – Retail On-Site in local and national marketing efforts.Exceptional customer service skills and a friendly, professional demeanor that forms long-lasting relationships.Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio.Strong verbal and written communication skills.Ability to work in a fast-paced environment independently while managing multiple priorities.Proficient with technology, including tax preparation software and CRM/sales tools.Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio for example, through targeted outreach activities such as networking and canvassing, or themed marketing and customer learning events externally or in the store.

Additional Requirements:

Must reside within the United States.Must possess or be able to obtain any related State licenses, certificates, permits, or bonds.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is:

California $32.50 - $36.00

Colorado $31.00 - $34.50

Hawaii $32.50 - $36.00

Illinois $31.00 - $34.50

Maryland $31.00 - $34.50

Massachusetts $32.50 - $36.00

Minnesota $28.00 - $31.00

New Jersey $32.50 - $36.00

New York $32.50 - $36.00

Ohio $28.00 - $ $31.00

Vermont $31.00 - $34.50

Washington $32.50 - $36.00

Washington DC $31.00 - $34.50

This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Read Less

About the Role & Team

At Disney Consumer Products, we inspire imagination around the world and are committed to creating happiness for families and fans by bringing captivating, inspiring, and inclusive products into their daily lives.  From toys to t-shirts, console games, books, and more, our team brings our beloved brands and franchises into the lives of families through products and experiences that can be found worldwide, such as the Disney Store e-commerce platform, Disney Parks, local and international retailers, and Disney Store locations around the world.

The Digital Accounts Manager will manage business development and long-term revenue growth through strategic digital licensing partnerships and vertical publishing sales. The role requires strong cross-functional collaboration, ownership of key accounts, and the ability to identify and execute opportunities that expand the digital portfolio and maximize revenue.

You will report to the Sr. Manager, Digital Accounts

This is a 6-month Project Hire position without any guarantee of permanent placement.

What You Will Do

Drive digital publishing revenue through strategic licensing partnerships and day-to-day sales of digital content (eg: ebooks, audiobooks, video ebooks) across digital retailers, learning platforms, non-traditional publishing channels, and emerging distribution models.

Identify, negotiate, and execute new business opportunities aligned with Legal and Finance, supporting broader digital licensing strategy

Achieve or exceed annual revenue targets through new business development and growth of existing digital accounts

Manage and optimize existing licensee and sales platform relationships, including joint planning, performance tracking, and initiative execution from concept through launch

Collaborate cross-functionally on content selection, pricing, promotions, and metadata optimization

Oversee product development and marketing workflows to support successful launches and sustained growth

Own the full lifecycle of contracts, working alongside Legal and Finance

Build strong internal relationships with global territory managers to unlock incremental revenue opportunities and support broader organizational goals

Align with Sales and Marketing teams to initiate strategies with licensees and digital retailers to drive revenue and meet business objectives

Analyze market trends, consumer behavior, and emerging technologies to expand digital opportunities

Respond to internal and external requests in a timely manner, ensuring optimal workflow

Support Senior Manager with financial and strategic analysis, presentations, projects and information gathering as necessary

Own forecasting, budgeting, and financial tracking for assigned accounts

Evaluate partner proposals and provide data-driven recommendations

Identify opportunities to improve processes, performance metrics, and operational efficiency

Attend relevant meetings and be prepared to speak to digital priorities as it pertains to accounts

Contribute to the success of the broader Digital Accounts team

Required Qualifications & Skills

5+ years of experience in sales, licensing, business development, or digital media/publishing

Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment

Excellent communication and presentation skills

Self-starter with a proactive, results-driven mindset

Analytical and strategic thinker with the ability to execute on ideas

Proven ability to collaborate across functions and regions

Proficiency in Microsoft Office (Excel, Word, PowerPoint)

Preferred Qualifications

Deep understanding of digital media, distribution platforms, and business models

Track record of sourcing, structuring, and closing complex deals

Strong negotiation skills and familiarity with legal/financial frameworks

Experience in large, matrixed organizations

Knowledge of financial tracking systems

Education

Bachelor’s degree or equivalent experience

Additional Information

Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits. 

#DXMedia

#DCPJobs

The hiring range for this position in New York is $100,100 to $134,200 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered. Read Less

Summary:

Overview

As the Regional Director of Facilities Operations, you will lead the strategic and day-to-day management of ASPCA facilities across multiple key locations, including New York City, Pawling (NY), Washington, D.C., and Florida. This role ensures that ASPCA buildings and grounds are maintained to the highest standards of safety, compliance, and operational excellence.

Who We Are

The goal of the Facilities team is to ensure all ASPCA locations are fully operational so that staff and volunteers have optimum conditions to meet their program and department goals. In addition, the Facilities team ensures a healthy environment for all animals that visit our locations, whether on a short-term or long-term basis. 

What You’ll Do

Reporting directly to the Vice President of Facilities Operations, you will oversee all aspects of facilities maintenance. You’ll play a critical role in aligning facilities operations with organizational needs, ensuring that all work adheres to local, state, and federal regulations as well as ASPCA’s Safety & Security protocols.

In close collaboration with the Vice President of Facilities Operations, you will help shape and implement strategies and operational procedures.

Where and When You’ll Work

This position is an on-site role and reports to the New York City ASPCA locations.Ability and willingness to travel up to 15% annually to other regional sites outside of New York City.Flexibility to work nights, weekends, and holidays as needed to support 24/7 facility operationsAbility to be on-call after hours for urgent maintenance issues, emergency response, and operational continuity across multiple sites

What You’ll Get

Compensation

Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. 

The target hiring range for this role is $121,000 - $128,000 annually

Benefits

At the ASPCA, you don’t have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to:

Affordable health coverage, including medical, employer-paid dental, and optional vision coverage.Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you.Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions — we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year.Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more.

Responsibilities:

Responsibilities include, but are not limited to:  

Facilities Oversight, Management and Planning (50%)

 

Oversee ASPCA’s facilities staff and facilities operations in ASPCA locations including but not limited to: New York City, Pawling (NY), Washington, D.C., and Florida.

Provide direct oversight of repairs and maintenance, ensuring timely resolution with minimal disruption to animal care and program operations.

Assist in developing and maintaining Preventative Maintenance Programs (PMPs) for both leased and owned properties.

Support the development and implementation of standardized operating procedures (SOPs) across all sites.

Supervise and manage the work order system, including processing, equipment tracking, and asset management.

Monitor performance metrics, identify trends, and proactively improve departmental efficiency and service delivery.

Support ongoing needs assessments for repairs and maintenance across all facilities.

Lead all aspects of assigned facilities projects, including vendor selection, scope development, budgeting, and timeline execution.

Negotiate and manage vendor contracts, maintaining strong relationships to ensure high-quality, cost-effective service delivery.

Build and maintain a portfolio of licensed professionals to support ongoing improvements and emergency repairs.

Manage the work order system, including processing, equipment tracking, and asset management.

Monitor performance metrics, identify trends, and proactively improve departmental efficiency and service delivery.

Support ongoing needs assessments for repairs and maintenance across all facilities.

Collaborate with the Safety department to maintain safe, healthy environments for staff, volunteers, and animals

Establish and maintain formal communication channels with internal departments, including project updates and facility-wide announcements.

Conduct regular check-ins with program leaders to ensure facility needs are met and aligned with ASPCA’s mission.

Represent the Facilities Operations team in interdepartmental meetings/projects including emergency response.

Team Leadership & Development (40%)

Lead and coach a team of Facilities Managers and custodial staff across multiple sites, fostering professional growth through regular feedback, mentorship, and development planning.

Provide strategic vision and purpose, guiding direct reports in the development and implementation of policies that support high-quality maintenance services.

Oversee and ensure a team culture of continuous improvement and accountability through consistent performance management that aligns with the ASPCA’s core values and Behavioral Competencies.

 Oversee individual and team performance, delivering consistent, constructive feedback and implementing solutions to enhance productivity and morale.

Ensure departmental compliance with the collective bargaining agreement.

Actively participate in labor negotiations when needed, representing Facilities Operations with professionalism and integrity.

Compliance and Training (10%)

Lead and coach a team of Facilities Managers and custodial staff across multiple sites, fostering professional growth through regular feedback, mentorship, and development planning.

Provide strategic vision and purpose, guiding direct reports in the development and implementation of policies that support high-quality maintenance services.

Oversee and ensure a team culture of continuous improvement and accountability through consistent performance management that aligns with the ASPCA’s core values and Behavioral Competencies.

Qualifications

 

Proven experience leading managers and teams across multiple locations, with a strategic focus on cultivating a culture of continuous improvement, structured performance management, and feedback

Extensive knowledge of building systems including electrical, power distribution, HVAC and controls, elevator systems, fire alarm and suppression systems, building security, energy management, and Building Management Systems (BMS)

Proficient in computerized maintenance management systems (CMMS) and work order platforms

Skilled in reading, interpreting, and preparing technical documents such as blueprints, plans, specifications, schematics, and training manuals

Strong understanding of construction documents and construction management practices (preferred)

Familiarity with local regulatory agencies including DOB, FDNY, ECB, and EPA

Deep knowledge of safety protocols, fire prevention, and OSHA compliance

Proven ability to lead facility planning, capital projects, and operational execution across multiple properties

Demonstrated success in managing complex, multi-site facilities and coordinating concurrent projects

Strong negotiation skills and vendor management experience

Demonstrated expertise working with unionized teams, including a strong understanding of labor contracts and collective bargaining negotiations

Willingness and ability to travel routinely between assigned properties

Exceptional written and verbal communication skills

Ability to collaborate effectively across departments and with external partners

Strong interpersonal skills and demonstrated ability to lead and motivate diverse teams

Capable of representing the organization professionally and collegially with internal and external stakeholders

Experience with data tracking, reporting, and analysis to support operational decisions

Ability to exemplify ASPCA’s core values, behavioral competencies, and commitment to diversity, equity, and inclusion.

 

Language

 

·       English

 

Education and Work Experience

 

·       Minimum of 5 years of experience in facilities and project management, preferably in a mission-driven or nonprofit environment

Bachelor’s degree in facilities management related field (preferred)

Qualifying certificate in Facilities Management

·       Proficient in Microsoft Office Suite, including Excel and Word

 

Additional Information

 

Valid driver’s license required

Certificate of Fitness S12 – City Wide Sprinkler Systems

S-95 Supervision of Fire Alarm Systems

F07 Fire and Emergency Drill Conductor

OSHA 30 Hour Certificate

Incident Command Training

 

Qualifications:

See above for qualifications details.

  

Language:

English (Required), Spanish

Education and Work Experience:

Bachelors, High School Diploma (Required)

  

Stay Connected – Join Our Talent Community:
If you are interested in joining our team but don't feel this position fits your experience or interests, please check out our other open opportunities or consider joining our Talent Community.

About Us:
The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States.

The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers.

The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources.

At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA’s vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering.

Our EEO Policy:
The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.

Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA’s standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA’s People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process.

Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.

ASPCA is an Equal Opportunity Employer (M/F/D/V).

Candidates residing in Colorado, Oregon, Indiana, Illinois, Massachusetts, Philadelphia, Los Angeles, New York City, and San Francisco should click here for additional information about general candidate notices.

Read Less

Summary:

Overview

Are you a highly skilled, compassionate veterinarian with a passion for helping at-risk cats and kittens? Do you excel in a fast-paced and ever-changing work environment? Is working with a dynamic and dedicated team in a mission-driven organization the description of your dream job? If so, you should consider the role of Veterinarian, Kitten Nursery at the ASPCA!

Who We Are

The Kitten Nursery cares for hundreds of underage kittens and their mothers in a dedicated nursery environment as well as through an expanding foster program. The Kitten Nursery is a seasonal program operating during the feline breeding season. Once these kittens are healthy and happy 8-week-olds, the Kitten Nursery helps them get ready for adoption through the ASPCA Adoption Center. Outside of kitten season, the Kitten Nursery Veterinarian supports other ASPCA programs in NYC.

What You’ll Do

To succeed in this role, the Kitten Nursery Veterinarian will be a skilled clinician with a passion for attending to the welfare of each animal and the entire shelter population equally. They must have a solid understanding of shelter medicine principles and be extremely well organized and efficient to operate in a fast-paced, continually changing environment.  The Kitten Nursery Veterinarian must also be an excellent communicator who collaborates successfully with team members, as well as someone who excels at guiding and coaching team members in providing quality medical care for animals. The Veterinarian reports directly to the Director of Operations and has no direct reports.

Where and When You’ll Work

This position is an onsite role and located at our 92nd Street location.  The schedule for this role is three 8-hour days weekly (including a weekend day).

What You’ll Get

Compensation

Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. 

The target hiring range for this role is $88,800 - $93,600. In addition to a competitive salary, this role offers a signing and relocation bonus.

Stay Connected – Join Our Talent Community

If you are interested in joining our team but do not see a position listed that fits your experience or interests, please visit our website to join our Talent Community and stay connected to future opportunities with the ASPCA.

Benefits

At the ASPCA, you don’t have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to:

Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you.Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions — we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year (for employees who complete at least 1,000 hours of service in first year or any calendar year).Employee Assistance Program: Confidential support for physical, mental, financial and social wellbeing, including online programs, 6 free counseling sessions and discounted legal/financial consulting.Health Care Navigation and Caregiver Support Benefits: Free, confidential and personalized concierge-style support to help you care for anyone you consider family. Confidential, expert help is also available for you and your family in navigating the healthcare system from claims resolution to finding doctors.

Responsibilities:

Responsibility buckets are listed in general order of importance, and include but are not limited to:

 

Provide High Quality Patient and Population Care (60%):

Provide high-quality, practical, compassionate, and cost-efficient veterinary care to kittens and cats in accordance with ASPCA guidelines, and shelter medicine principles and best practices

Provide skilled and efficient diagnosis and treatment of patients with timely recognition of, and planning for, conditions requiring care through the ASPCA Animal Hospital (AAH)

Provide a safe and compassionate environment for animals in our care, our staff, and for our clients by using low-stress handling techniques.

Maintain regular and close communication with veterinary colleagues in other ASPCA programs to coordinate care for patients, to meet medical needs and to determine animal flow between populations.  ASPCA programs include AAH, Community Medicine (CM), and the Adoption Center.

Ensure that in-house and foster animals receive medical exams upon admission and are provided with on-going care as appropriate; ensure veterinary care provided is aligned with, and contributes to, the efficient and humane flow of animals from intake through outcome

Document physical exam findings and a plan in appropriate medical records. Ensure timely scheduling and delivery of medical care by effectively coordinating with key stakeholders among medical staff, foster team and leadership

Oversee all other aspects of the delivery of veterinary care including pre and postoperative care, foster appointments, emergency care, restraint, and treatment

Collaborate with the Midwest Office Call Center to provide input on and support for overnight emergency processes; rotate on-call coverage with other veterinary staff

Play a leading role in daily rounds; ensure individual patients and the population are assessed daily and treatment/intervention recommendations are implemented in a timely fashion

Ensure appropriate use of quarantine and isolation spaces to manage herd health effectively; ensure appropriate use of personal protective equipment (PPE)

Guide appropriate and timely decisions about euthanasia – with attention to animals’ physical, medical, social and behavioral needs collectively. Assist with and/or perform humane euthanasia

Adhere to all protocols put forth by Occupational Safety and Health Administration

Follow and enforce all written and verbally communicated Kitten Nursery Standard Operating Procedures

Offer input and feedback on medical protocols and standards of care

Follow all departmental personal protective equipment (PPE) and cleaning protocols

Work to support other NYC ASPCA departments (including, but not limited to the Animal Recovery Center, Community Medicine, and Community Engagement) as assigned during the Kitten Nursery’s off-season

Obtain continuing education as required by ASPCA and state licensing board and keep current.

Provide medical information and representation to other ASPCA departments and to the public

Deploy with Community Engagement, Community Medicine, Field Investigations & Response or Relocation up to twice per year

Perform other duties as assigned by supervisor

 

Teach and Coach Quality Patient Care (40%):

Contribute to a culture of learning at the Kitten Nursery, including ensuring a respectful and welcoming environment, active participation in goal setting and monitoring, clear expectations, and regular practice of feedback and after-actions

Model a standard of continual commitment to improvement in all aspects of Kitten Nursery care and the humane and low stress handling of cats and kittens

Stay current with shelter medicine principles and best practices, including departmental protocols and processes

Teach and mentor animal care staff on shelter medicine principles and Kitten Nursery shelter medicine protocols

Direct patient care provided by medical team members

Ensure the medical team provides timely foster support via email, phone, and in-person; step in as needed, particularly to handle situations that require a higher level of decision-making

Inform and advise relevant internal stakeholders of medical conditions of shelter animals, including outbreaks of infectious disease

Attend all staff meetings and training sessions

Mentor and train externs and interns

Qualifications:

Excellent veterinary medical knowledge, including familiarity with shelter medicine principles and best practices

Strong clinical skills, including efficient diagnosis and treatment of cats and kittens for a variety of medical conditions

Excellent low-stress animal handing and restraint skills

Sound clinical judgement, strong critical-thinking and multi-tasking skills; able to quickly adjust focus and shift priorities based on patient and program needs

Ability to work efficiently and calmly in a high-volume, fast-paced environment and effectively multi-task with a high degree of integrity and accountability and without loss of attention to detail

Ability to work well within a team and communicate effectively and respectfully with all levels of staff

Ability to teach and coach others

Excellent written and oral communication skills

Basic computer skills, including Excel, Microsoft Office, and email; familiarity with PetPoint or other shelter software systems a plus

Able to lift 40 pounds

Able to work standing for 10 or more hours

Ability to exemplify ASPCA’s core values and behavioral competencies

Education and Work Experience:

Teach and mentor animal care staff on shelter medicine principles and Kitten Nursery shelter medicine protocols

Eligibility for licensure in New York State (NYS) as a veterinarian required; current licensure in NYS strongly preferred

Fear Free Shelter certification is required within 60 days of hire

Minimum 2 years clinical practice involving cats

Prior experience and/or advanced training in shelter medicine strongly preferred

Veterinary internship preferred

  

Veterinarian License - Other

Language:

English (Required), Spanish

Education and Work Experience:

Doctorate: Veterinary Medicine (Required)

  

Minimum 2 years clinical practice involving cats, Prior experience and/or advanced training in shelter medicine strongly preferred, Veterinary Internship Preferred

Stay Connected – Join Our Talent Community:
If you are interested in joining our team but don't feel this position fits your experience or interests, please check out our other open opportunities or consider joining our Talent Community.

About Us:
The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States.

The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers.

The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources.

At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA’s vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering.

Our EEO Policy:
The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.

Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA’s standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA’s People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process.

Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.

ASPCA is an Equal Opportunity Employer (M/F/D/V).

Candidates residing in Colorado, Oregon, Indiana, Illinois, Massachusetts, Philadelphia, Los Angeles, New York City, and San Francisco should click here for additional information about general candidate notices.

Read Less

Summary:

Overview

As a Medical Staff Floor Manager at the ASPCA Animal Hospital, you’ll play a key role in supporting access to compassionate, high-quality veterinary care for pets and their families - especially those who have experienced hardship. You’ll energize and elevate a committed team, driving a high-performing medical floor while leading from the front as a visible role model.

Who We Are

AAH provides expert, urgent medical care to some of NYC’s most vulnerable animals. As a component of the NYC safety net system, we provide subsidized care for animals whose owners are experiencing financial challenges and cannot otherwise afford medical care for their pet. We also provide medical care for animals who come to us through our internal partners, including victims of cruelty and neglect as part of our partnership with the NYPD. 

The ASPCA Animal Hospital (AAH) is passionate about minimizing fear, anxiety, stress, and pain in our patients. Team members in this position are responsible for providing services and communication to clients, members of the public, co-workers, and patients that are consistent with our practice’s standards and Fear Free values.

What You’ll Do

A Medical Staff Floor Manager reports directly to the Senior Director, Floor Managers, and has 10-12 direct reports. As the Medical Staff Floor Manager, you will serve as a critical leader in delivering a seamless and compassionate experience for clients and their pets, ensuring high-quality service from check-in through check-out. In this role, you will be responsible for optimizing daily operations, identifying opportunities for workflow improvements, and ensuring consistent implementation of ASPCA protocols and Fear Free® practices.

You will collaborate closely with leadership across AAH, and other ASPCA departments to align developmental strategies with organizational goals. As a people leader, you will provide direct supervision and mentorship to the LVT and HVA team members, fostering a positive, inclusive, and high-performing work culture. This includes overseeing daily operations, performance management, conflict resolution, and team development through regular coaching, constructive feedback, and tailored training initiatives.

Additionally, you will monitor key performance indicators to evaluate service delivery, contribute to the development and enforcement of standard operating procedures, and actively participate in strategic planning to improve employee satisfaction and operational efficiency. Your leadership will be instrumental in building team resilience, driving accountability, and maintaining a service environment that reflects the ASPCA’s core values of compassion, excellence, and commitment to animal welfare.

Where and When You’ll Work

The schedules for this position are: Sunday- Wednesday 10a-8p and Wednesday-Saturday 10a-8p onsite at our 92nd Street location.This is a full-time position. Weekends may be required. Position may require occasional flexibility and occasional overtime.

What You’ll Get

Compensation

Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future.    

    

The target hiring range for this role is $68,000-$73,000 annually.

For more information on our benefits offerings, visit our website.      

Benefits

At the ASPCA, you don’t have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to:

Affordable health coverage, including medical, employer-paid dental, and optional vision coverage.Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you.Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions — we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year.Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more.

Responsibilities:

Responsibility buckets are listed in general order of importance, and include but are not limited to:

 

People Management & Development

Build strong relationships, provide clear direction, and encourage opportunities for development, including annual performance reviews (behavioral competency-based) and disciplinary action when necessary.

Develop and implement sound, simple policies and practices to improve AAH Standard Operating Procedures.

Listen to and understand employee concerns, encouraging employees to problem-solve and create viable solutions.

Build and maintain a strong-performing team. Utilize training, coaching, and continuous on-the-floor feedback to drive performance and ensure the teams have what they need to be successful.

Lead staff in appropriate and professional handling of any adverse client or patient events.

Assist in hiring, training, and onboarding, ensuring they foster a positive and productive work environment where patient care, client service, and our mission are a priority.

Listen to and understand employee concerns, encouraging staff to solve problems and provide viable solutions.

Set clear expectations and performance goals for both individuals and the team, ensuring alignment with departmental and organizational objectives. Oversee the annual review process and guide staff in achieving personal and professional growth.

Promote and ensure the continual and consistent practice of using organizational core values and behavioral competencies. Set personal and team yearly goals and manage the yearly review process for all direct reports.

Mediate and/or de-escalate employee conflicts and manage disciplinary actions when necessary.

Drive cultural alignment by promoting and modeling the consistent practice of organizational core values and behavioral competencies across all levels of the team.

Foster continuous development by delivering regular, high-quality feedback and conducting quarterly one-on-one meetings with all direct reports.

 

Operational Support

Maintain adequate staffing levels at all times; assign and/or re-assign appropriate responsibilities, as well as direct workflow to maximize productivity up to and after the close of business and maintain coverage in the event of call-outs, injuries, increased volume, etc.

Set clear expectations and performance goals for both individuals and the team, ensuring alignment with departmental and organizational objectives. Oversee the annual review process and guide staff in achieving personal and professional growth.

Assist staff on the hospital floor with direct animal care at least 50% of the work week.

Review and approve operations team schedules as needed, time off, and timecards.

As a closing manager, ensure staffing is adequate, and teams have completed all duties before leaving.

 

Communication & Leadership

Set clear expectations and performance goals for both individuals and the team, ensuring alignment with departmental and organizational objectives. Oversee the annual review process and guide staff in achieving personal and professional growth.

Evaluate and improve operational systems by identifying opportunities for innovation and efficiency, and presenting data-driven recommendations to senior leadership that elevate patient care, client experience, and team productivity

Perform other duties as assigned

Oversee team performance and ensure a consistently high standard of care for all patients, in alignment with ASPCA policies, Fear Free® guidelines, and organizational benchmarks

Demonstrate organizational agility by taking on additional strategic or operational duties as assigned, contributing to departmental goals, special projects, and long-term initiatives

Lead resolution of complex issues by proactively addressing concerns, de-escalating challenging situations, and implementing sustainable solutions that uphold organizational reputation and client trust

 

Qualifications

 

Knowledge of basic veterinary terminology required

Ability to fill the job requirements of a hospital vet assistant

Proficiency in Excel, Word, and Power Point required

Ability to plan, organize and effectively lead in a high-paced and fast-moving environment.

Must be flexible and tactful in all communications

Must be self-confident, motivated and possess the ability to interact effectively with ASPCA employees, clients and the public

 

Language

 

English required

Education and Work Experience

 

High school degree required

Supervisory experience working in a veterinary hospital preferred. 

Ability to direct people as well as to interact with people fairly and courteously.

Experience handling and restraining animals required

 

Additional Information

 

We encourage a candidate who demonstrates outstanding interpersonal communication and the ability to work in a team environment or independently, with a high degree of integrity and accountability. This position welcomes a candidate with a sense of humor that can balance flexibility and enthusiasm and thrives on detail. 

  

Language:

English (Required)

Education and Work Experience:

Bachelors, High School Diploma (Required)

  

2 years management experience preferred, Licensed NYS Veterinary Technician, preferred, Minimum of 5 years’ experience working in a veterinary hospital preferred, Strong veterinary medical knowledge base

Stay Connected – Join Our Talent Community:
If you are interested in joining our team but don't feel this position fits your experience or interests, please check out our other open opportunities or consider joining our Talent Community.

About Us:
The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States.

The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers.

The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources.

At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA’s vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering.

Our EEO Policy:
The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.

Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA’s standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA’s People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process.

Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.

ASPCA is an Equal Opportunity Employer (M/F/D/V).

Candidates residing in Colorado, Oregon, Indiana, Illinois, Massachusetts, Philadelphia, Los Angeles, New York City, and San Francisco should click here for additional information about general candidate notices.

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When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.

Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 9th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.

COMMUNITY NAME

Sunrise at East 56th

Job ID

2023-185943

JOB OVERVIEW

Attention all Home Health Aides with a valid HHA certification!

Sunrise Senior Living The Apsley is conducting an exclusive hiring event at a local popular Greek restaurant in Upper West Side, Manhattan!

Info below:

WE CONTINUE TO SHINE WITH
• New flexible shifts
• Paid vacation, sick, holiday and bereavement leave
• Retirement savings plan, health and dependent day care and flexible spending accounts
• Tuition reimbursement program and discounts at higher education institutions

• Higher wage rates
• Fun work environment
• Improved benefits starting January 2023

At Sunrise, our Care Managers is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living and reminiscence neighborhoods.

RESPONSIBILITIES & QUALIFICATIONS

The Apsley invites you to attend our exclusive hiring event at Elea Restaurant in Upper West Side, Manhattan!

Learn about our one-of-a-kind community, enjoy delicious Greek cuisine, and interview with our leadership team. Offers to be extended on the spot.

Thursday, February 23rd 2023 from 12:00pm-4:00pm

Elea Restaurant

217 W 85th St

New York, NY 10024

RSVP by applying to this event or simply stop by! To shine even more, bring a copy of your resume with you.

Responsibilities:

- Build meaningful relationships with a specified number of seniors and their families as you provide assistance with activities of daily living, attend to individual care needs and get to know their unique preferences and personalities - Notify management of changes in condition and recommend adjustments in the level of care and service - Assist residents in life skills and other life enriching activities as indicated on their individual profile - Blends a variety of multi-sensory experiences into the resident's day

- Participates in the development of the Individualized Service Plans (ISP) and monthly updates

- Responsible for their designated group of residents during the shift, knows where their residents are and physically checks on them throughout the shift.

- Partners with community team to ensure community is in compliance with OSHA requirements and promotion of Risk Management programs and policies; adherence to safety rules and regulations.

- Responds to the dining needs of the residents and guests while maintaining Sunrise hospitality and service standards

- Invite, Encourage, Assist (IEA) residents in life skills and other life enriching activities as indicated on ISP and demographic profile
- Committed to serving our residents and guests through our Principles of Services

Qualifications:
- Dedication to and passion to serve seniors with excellent customer service skills
- Positive attitude, the flexibility to perform various duties in service to the residents and the ability to work in a team environment are keys to success
- High School diploma required/GED accepted
- Must have acquired a valid and active HHA Certification
- Must be at least 18 years of age
- Previous experience working with seniors preferred
- Ability to make choices, decisions and act in the resident's best interest
- Possess written and verbal skills for effective communication and a level of understanding
- Competent in organizational and time management skills
- Demonstrate good judgment, problem solving and decision making skills

ABOUT SUNRISE

Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life.

We also offer benefits and other compensation that include:
Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay Daily Pay offered to get paid within hours of a shift (offered in the U.S. only) Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements
Apply today to learn why Sunrise Senior Living is a certified Great Place to Work®

PRE-EMPLOYMENT REQUIREMENTS

Sunrise considers the health and safety of its residents, family members, and team members among its highest priorities. Employment with Sunrise is contingent upon successful completion of required pre-employment screenings and health evaluations in accordance with applicable federal, state, and local laws. Covid 19 and Influenza vaccination may be required if mandated by applicable federal, state, and local laws and authorities.

COMPENSATION DISCLAIMER

Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).

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Summary:

Are you a positive, engaging people person who thrives in a fast-paced environment? If so – and you love animals – you should consider the role of Client Programs Liaison at the ASPCA’s 92nd Street facility.

The American Society for the Prevention of Cruelty to Animals (ASPCA) is seeking a friendly, engaging, reliable, and people-savvy Client Programs Liaison who is dedicated to helping animals by engaging community members directly in the ASPCA’s local and national work. The Client Programs Liaison is a client services professional position that will have excellent knowledge of the ASPCA’s many services, conflict resolution, client relations, and communication skills. They will effectively and professionally be the first point of contact for clients and other visitors - greeting them, connecting them with appropriate ASPCA services --  including by making referrals to medical and other service providers -- and providing information about ASPCA programs, services, and opportunities to contribute to the ASPCA’s mission. They will direct clients appropriately and maintain logs of inquiries and daily schedules, communicate appropriate processes, including providing surrender prevention resources as needed.

As the Client Programs Liaison, you’ll be a key part of the work to maximize the ASPCA’s public engagement to ensure all visitors to this location will receive prompt attention and exceptional service within the parameters of the organizational guidelines.

* This role requires Spanish fluency

Responsibilities:

Responsibilities will include, but are not limited to:

Client Relations & Hospitality – 60%

Greet clients and their pets using a positive, non-judgmental, client-centered approach so clients feel at-ease about communicating their pet care needs

Provide translation support (English/Spanish) between clients and the ASPCA teams as needed

Utilize knowledge of ASPCA program areas to assist visitors with information and services to provide targeted support

Support clients who walk in without an appointment compassionately and urgently to determine the best course of action.  Through asking the client critical questions, determine if their pet’s condition is unstable and needs immediate life-saving care.  If their pet is in an unstable medical condition, liaise with the hospital to get an immediate medical assessment performed.  If their pet is in a stable condition, direct them to get on the phone with our call center.  If their pet’s condition is not treatable under our medical criteria, offer them alternative resources to continue care.

Support Volunteer and Foster Program recruitment efforts by providing appropriate literature regarding the application process

Assist members of the public who are seeking surrender services by providing relevant intake support including surrender prevention information, and referrals to other shelters as appropriate

Speak knowledgeably and actively seek out opportunities to engage the public in all available ASPCA services, animal welfare philosophies and techniques in responses to client’s inquiries

Knowledgeable about the Adoption Center’s adoption process

Liaise any NYPD interactions in the lobby, directing them to call appropriate information number or 92nd street forensics contact

Complete and maintain a log of client interactions and inquiries and provide follow up as necessary

Manage monetary and in-kind donations, express the ASPCA’s appreciation for general donation inquiries and distribute donation receipt form

Ensure relevant visitor information is consistently gathered through our database and analyzed on a quarterly basis in order to improve client experience

Develop engaging content for the Lobby slideshow to keep visitors informed while waiting in the Lobby

Manage intake of animal relinquishments as needed

Other duties as assigned

Internal Communication & Collaboration – 20%

Communicate and collaborate with peers and supervisors in alignment with the organization’s Core Values

Actively participate in ongoing training and team meetings as needed to stay updated on ASPCA programmatic updates, processes, and public engagement opportunities

Collaborate with subject matter experts to keep all reference materials used to direct clients to services current

Collaborate with our Creative team to ensure any public facing documents/files have our most recent branding and receive guidance when prompted

Shadow or deploy with Community Engagement, Community Medicine, Relocation or National Response Team or shadow another ASPCA department once per year and occasionally participate in community outreach efforts

Conflict Resolution – 20%

Proactively and effectively de-escalate high-pressure client interactions to navigate complex issues and reach appropriate solutions. 

Must be comfortable stepping into situations with no immediate or conventional resolution, maintaining unwavering composure and professionalism to manage client expectations and finalize the interaction with clarity, even when the ultimate outcome is unsatisfactory to the client. 

 

Working with program leaders, identify needs and solutions that improve client experience and reduce conflict

Complete all required forms associated with the handling of inquiries and complaints in accordance with established procedures, complete incident reports as needed

 

Exemplify the ASPCA’s Core Values:

Has Commitment and dedication to improving the lives of animals

Demonstrates Ownership and feels responsible for outcomes

Believes in Team – that we are stronger together

Seeks to Elevate others and reimagine what is possible

Focuses on Impact, specifically making change for animals

Qualifications:

Ability to communicate effectively, courteously, and professionally with a variety of individuals, some with pets, representing diverse cultures and backgrounds, in both spoken and written English and Spanish while maintaining confidentiality

Commitment to the ASPCA’s mission with a strong interest in animal welfare and serving low-income communities

Thrives on providing exceptional customer service experiences; exemplary customer engagement skills

Excellent team player who thrives independently in a fast-paced, shelter environment with exposure to dogs and cats daily

Exceptional problem-solving abilities and sound judgment are required

Strong computer skills, including Microsoft Office; familiarity with database software a plus (such as Canva and Airtable)

Experience with and/or interest in working with underserved communities is required

Ability to stay calm under pressure and de-escalate conflict in a positive and professional manner

Ability to build and sustain positive and productive relationships within and across departmental teams, with volunteers and the public

Ability to walk, bend, stand and reach constantly during a minimum 8-hour day; ability to lift up to 30 lbs., ability to walk dogs up and down stairs

Language:

Other languages desirable

Schedule:

The schedule for this role is Tuesday-Saturday, 9-5pm and requires flexibility and the ability to adjust work hours and potentially days to accommodate varying needs, tasks, or commitments while maintaining productivity and meeting deadlines.

Compensation and benefits:

Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. 

For hourly roles: the target hiring range for this role is $26.75-$28.68 per hour.

For more information on our benefits offerings, click here.

Stay Connected – Join Our Talent Community

If you are interested in joining our team but do not see a position listed that fits your experience or interests, please visit our website to join our Talent Community and stay connected to future opportunities with the ASPCA.

Qualifications:

See above for qualifications details.

  

Language:

English (Required), Spanish (Required)

Education and Work Experience:

High School Diploma (Required)

  

Fear Free Shelter certification required, or must be obtained within first 90 days, High school degree or equivalent required, Minimum of four years of client service required, Social Services or relevant experience a plus

Stay Connected – Join Our Talent Community:
If you are interested in joining our team but don't feel this position fits your experience or interests, please check out our other open opportunities or consider joining our Talent Community.

About Us:
The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States.

The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers.

The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources.

At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA’s vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering.

Our EEO Policy:
The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.

Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA’s standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA’s People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process.

Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.

ASPCA is an Equal Opportunity Employer (M/F/D/V).

Candidates residing in Colorado, Oregon, Indiana, Illinois, Massachusetts, Philadelphia, Los Angeles, New York City, and San Francisco should click here for additional information about general candidate notices.

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PURPOSE AND SCOPE:

Functions as the hemodialysis team leader in the provision of chronic hemodialysis care and treatment.  Provides day to day direction and supervision to assigned direct patient care staff.  Communicates with the physician and other members of the healthcare team to interpret, adjust, and complete patient care plans.  Provides safe, effective delivery of patient care in compliance with standards outlined in the facility procedure manual, as well as regulations set forth by the company, state, and federal agencies. Supports FMCNA's mission, vision, core values and customer service philosophy.  Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements. 

 

PRINCIPAL DUTIES AND RESPONSIBILITIES:

 

General and Staff Related:

Provide day to day guidance, support and direction to direct patient care staff, providing informal feedback on an ongoing basis and formal feedback input for the annual performance evaluation.  Participate in the department staffing and the appropriate hiring, firing and disciplinary actions. Recommend disciplinary action to Clinical Manager and initiate as appropriate.

Ensure compliance with all company and facility approved procedures and policies as well as regulations set forth by state and federal agencies in clinics with more than 100 patients.

Approve or disapprove time or personnel schedule changes in the absence on the Clinical Manager ensuring compliance with applicable regulations, policies and procedures for documenting time of work hours for staff members on assigned shift.

Participate in patient care plan meetings. 

Maintain knowledge in the current practices related to the principles and techniques of dialysis by participating in all scheduled in-services. 

Train and orient staff as necessary.

Routinely observe and guide direct patient care staff for appropriate technique and adherence to facility policies and procedures. 

Promote and assist with compliance to OSHA programs in order to maintain a safe and clean working environment. 

Maintain overall shift operation in a safe, efficient, and effective matter. 

With Clinical Manager conduct staff meetings at least monthly or as needed to keep patient care staff informed of changes in patient care needs or operations to improve delivery of care. 

Meet routinely with the Clinical Manager to discuss personnel and patient care status, issues, and information.

Supervise all documentation of patient information.

Coordinate Charge Nurse duties with Staff RNs acting in the relief charge capacity. 

Patient Care:

Assess daily patient care needs and develop and distribute patient care assignments appropriately. 

Assume primary responsibility in an emergency situation. 

Assess patient needs, respond to dialysis treatments, and communicate concerns to rounding physician.  Implement changes in patient care/treatment as directed. 

Monitor and supervise all patient care activity during dialysis and assist as necessary.

Collaborate with direct patient care team in making decisions to benefit patient care.

Continuously monitor patient's condition with regards to problems and potential complications associated with dialysis. 

Administer medications to patients per physician's orders. 

Act as the subject matter expert and as a resource for staff members. 

Supervise and participate in completion of short- and long-term care plans. 

Admit new patients according to facility procedure.

Ensure educational needs of patients are met and educate the patient and family about End Stage Renal Disease, dialysis therapy, diet and medication. 

Technical:

Supervise the safe and effective use of all equipment involved in direct patient care. 

Operate all dialysis related and emergency equipment safely and efficiently when needed.

Perform required testing and verification and initial the checklist for start-up and shut-down procedures as outlined in the Technical Services Manual. 

Complete Nurse's Technical Training Program/Water Quality Facility Training.

Other:

Assist with special projects or other duties as assigned by the Clinical Manager

Assist with the interviewing of potential direct patient care staff as requested.

Promote efficient use of medical supplies. 

Attend and participate in monthly Quality Assurance meetings. 

Other duties as assigned.

Relationships:

Internal Contacts: Direct Patient Care Staff, Facility support staff, management teams (Clinical Manager, Area Manager, RVP)

External Contacts: Physicians, Back-up Hospitals

 

Additional responsibilities may include focus on one or more departments or locations.  See applicable addendum for department or location specific functions.

 

The duties listed in this job description are intended only as illustrations of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

 

 

PHYSICAL DEMANDS AND WORKING CONDITIONS:

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employees are required to take the Ishihara's Color Blindness test as a condition of employment.  Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made.

Day to day work includes desk and personal computer work and interaction with patients, facility staff and physicians.

The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required.

The work environment is characteristic of a health care facility with air temperature control and moderate noise levels.  May be exposed to infectious and contagious diseases/materials.

                                                                                                     

SUPERVISION:

Direct Patient Care Staff, Ward Clerk as assigned.

 

EDUCATION:

Graduate of an accredited school of Nursing (R.N.)

Current appropriate state licensure.

 

EXPERIENCE AND REQUIRED SKILLS:

Minimum of 9 months of nursing experience and an additional 3 months of clinical experience in dialysis

RN charge nurses assuming responsibility for nursing and patient servicesin the absence of the Clinical Managermust have one-yearclinical experience and six months dialysis experience.

Supervisory or management experience preferred. 

Successfully completea training course in the theory and practice of hemodialysis.

Good communication skills - verbal and written. 

Must meet appropriate state requirements (if any).

Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.

EOE, disability/veterans

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Summary:

The ASPCA Animal Hospital (AAH) is designed to provide life-saving care and relieve suffering for animal victims of cruelty and neglect who come to us through internal partners (our own ASPCA adoption center, kitten nursery, and community advocate team) and external partners (NYPD and other NYC organizations).  Additionally, we provide subsidized care exclusively for animals whose owners are experiencing financial challenges and could not otherwise afford medical care for their pet.   

The ASPCA Animal Hospital (AAH) Licensed Veterinary Technicians are passionate, level-headed nurses committed to animals living good lives, and who excel in a fast-paced environment. Our nursing staff collaborates effectively with the entire veterinary medical team to provide high quality, practical veterinary care and deliver skilled, efficient, and compassionate treatment to outpatients and hospitalized patients within hospital medical parameters.  In addition, AAH nurses provide support and coverage for the Animal Recovery Center (ARC) as needed. 

The ASPCA Animal Hospital (AAH), is passionate about minimizing fear, anxiety, and stress and pain in our patients.  Team members in this position are responsible for providing service and communication to clients, members of the public, co-workers, and patients that is consistent with our practice’s standards and Fear Free values.

The target hiring range for this role is $34.60 - $37.00. In addition to a competitive salary this role offers a signing bonus and a relocation bonus is available for people living in a qualifying distance from our facility. Also, we are a qualified employer for the Public Service Loan Forgiveness Program.

The schedule for this role is Wednesday-Saturday 10am-8pm.

Responsibilities:

Responsibilities include but are not limited to:

Nursing Care and Client Services (40%)

Possess in depth knowledge and understanding of veterinary medical conceptsProvide compassionate and quality patient care at all times utilizing Fear Free Guidelines.Proficient in various technical nursing skills, including, but not limited to, venipuncture, catheter placement, intubation, anesthesia monitoring, diagnostic imaging, critical care, pharmacology, and dentistry. Possess critical thinking and multi-tasking skillsAble to prioritize and re-prioritize based on hospital and patient needsProficient in animal handling and restraint for various medical proceduresTreat animals and clients with care and respect.Competently explain to client, information doctor has documented about an animal’s condition.Document and communicate and patient concerns or observed changes to VeterinarianFeed and medicate patients following veterinarian and LVT instructionsLift patients up to 40 poundsProvide a safe and compassionate environment for animals in our care, our staff, and for our clients by using low-stress handling techniques

Professionalism, Communication, and Performance (40%)

Represent ASPCA in professional and courteous manner at all times.Provide management with regular feedback about training needs, new hires, coworkers, interns, hospital needs, etc. Collaborate professionally with other ASPCA department managers and staff.Support organization and departmental policies and protocolsMaintain open mind regarding changes and be willing to learn, implement, and teach new protocols.Possess thorough knowledge of AAH daily procedures and protocolsEnsure and maintain high quality standard of care, work ethic, and performanceWork independently without supervision and as part of a teamWork efficiently and calmly under challenging conditionsAttend staff meetings and training sessionsAdvise Supervisor of any conditions that are unsafe including unrecognized hazards or infractions of safety rules.

Housekeeping and Maintenance (20%)

Clean and disinfect kennels, equipment, and facility while utilizing appropriate PPE.Follow all departmental PPE and cleaning protocolsFollow all protocols put forth by Occupational Safety and Health Administration.Follow all written and verbally communicated departmental Standard Operating Procedures.Take inventory and stock supplies as needed.Assist in keeping supplies stocked by noting when supplies are running low in all departments.Make certain entire hospital including treatment, surgery, exam rooms and kennels are kept extremely clean through the day.

Additional Information

We encourage a candidate who demonstrates outstanding inter-personal communication and the ability to work in a team environment or independently, with a high degree of integrity and accountability. This position welcomes a candidate with a sense of humor that can balance flexibility and enthusiasm and thrives on detail.  This is a full-time position. Weekends may be required. Position may require occasional flexibility and occasional overtime.Fear Free Shelter certification is required within 60 days of hire

Compensation and Benefits:

Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. 

The target hiring range for this role is $34.60 - $37.00

For more information on our Benefit offerings, click here.

Join our Talent Community:

If you are interested in joining our team but do not see a position listed that fits your experience or interests, please click this link and join our Talent Community to stay connected to future opportunities with the ASPCA.

Qualifications:

Able to lift up to 40 pounds, Able to work standing for 10 or more hours, Basic to advanced computer skills, including Excel, Microsoft Office and ImproMed, Completion of the Fear Free 8 module course or willingness to complete within 60 days of hire/promotion, High degree of integrity and accountability, Knowledge of shelter medicine and operations, Knowledge of veterinary hospital protocols and procedures, Must possess excellent customer service skills., Outstanding inter-personal communication and the ability to work in a team environment or independently, Possess a sense of humor that can balance flexibility and enthusiasm and thrives on detail., Possess excellent Fear Free animal handling and restraint skills., Proficiency in Impromed, preferred

  

Licensed Veterinary Technician - American Association of Veterinary State Boards

Language:

English (Required), Spanish

Education and Work Experience:

Associates: Veterinary Technician, Bachelors: Veterinary Technician

  

Shelter Medicine Experience, Veterinary Technician Experience

Stay Connected – Join Our Talent Community:
If you are interested in joining our team but don't feel this position fits your experience or interests, please check out our other open opportunities or consider joining our Talent Community.

About Us:
The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States.

The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers.

The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources.

At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA’s vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering.

Our EEO Policy:
The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.

Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA’s standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA’s People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process.

Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.

ASPCA is an Equal Opportunity Employer (M/F/D/V).

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When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.

Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 9th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.

COMMUNITY NAME

Sunrise at East 56th

Job ID

2026-241866

JOB OVERVIEW

The LPN Medication Care Manager is responsible for providing the highest degree of quality care and services by administering medication and treatments in a safe organized manner. Responsibilities include but are not limited to administration of medications, documentation of medication administration, conducting SHUs, and providing resident care while demonstrating the Mission for Sunrise Senior Living, "to champion the quality of life for all seniors" in accordance with federal, state/provincial, and local laws, standards and regulations and Sunrise Senior Living policies to promote the highest degree of quality care and services to our residents.

RESPONSIBILITIES & QUALIFICATIONS

Essential Duties
As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:
Medication AdministrationProvide the highest degree of quality care and services by administering medication and treatments in a safe organized manner.Review, read, notate, and initial the electronic health record to document and learn about pertinent information about residents.Receive medication updates from Resident Care Director (RCD) or Wellness Nurse.Administer, assist with, and observe medications and treatments for each resident using the medication administration record and the Six Rights of Medication Pass ("Right" resident, medication, dosage, time, route, right to refuse).Ensure that medications are passed according to times utilizing a mobile medication cart.Document and initial as medications are given and ensure that appropriate documentation is completed for refusal or missed doses.Maintain confidentiality of all resident information including resident medication among other residents.Report all resident concerns and unavailable medication while administering the medication to the RCD or Wellness Nurse.Restock medication cart after all medication passes.Assist in checking medication regardless of packaging system.Assess the residents to determine need for "as needed medication" and appropriately document and report to supervisor.Count all narcotics with another Medication Care Manager (MCM) or Lead Care Manager (LCM) each shift and report discrepancies to the RCD or Wellness Nurse.Maintain and clean the Medication Room, medication carts, and treatment carts for neatness, cleanliness, availability of medications, and expired medications.Follow re-fill process for medications.Help residents maintain independence and promote dignity and physical safety of each resident adhering to the Sunrise Principles of Service.Strive to understand and respond to each resident with empathy, always remaining mindful of the resident's unique communication patterns, history, and basic human needs.Practice routinely good standard care precautions of cleanliness, hygiene, and health.Audit medication carts.Resident CareNotify RCD of any resident and/or family concerns.Attend and actively participates in daily Cross Over meetings facilitated by the LCM.Conduct Service and Health Updates as directed by RCD.Participate in the development of the Individualized Service Plans (ISP).Transcribe orders.Risk Management and General SafetyPartner with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements, promoting Risk Management programs and policies, and adhering to safety rules and regulations.Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures.Report all accidents/incidents immediately.Report all unsafe and hazardous conditions/equipment immediately.Ensure any cords, carts, equipment, and other hazards are always kept out of the way, not blocking exits, and in compliance with fire codes.Comply with all infection control techniques, placement of bio-hazard containers, removal techniques, procedures, and policies.Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials.Report occupational exposures to blood, body fluids, infectious materials, sharp sticks and hazardous chemicals immediately.Ensure oxygen tanks are stored safely, exchange guest/resident's tanks when empty, and monitor to make sure liters of oxygen are at prescribed levels.Training and Contributing to Team SuccessParticipate as a member of a team and commit to working toward team goals.Demonstrate in daily interactions with others, our Team Member Credo.Commit to serving our residents and guests through our Principles of Service.Contribute to the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops.Attend regular meetings; Town Hall, Department Team, Cross Over, Medication Technician and others as directed by the Supervisor/Department Coordinator.Attend regular training by RCD and neighborhood coordinators.May be designated as shift supervisor.May supervise other medication care managers.Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.Perform other duties as assigned.Core CompetenciesAbility to make choices and decisions and act in the resident's best interestAbility to react and remain calm in difficult situationsAbility to handle multiple prioritiesPossess written and verbal skills for effective communication and level of understandingDemonstrate good judgment, problem solving and decision-making skillsExperience and Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required.
LPN, LVN, or state/province specific licensed nurse credentialIn states/provinces where appropriate, must maintain certificationsMaintain the following certifications and ongoing training and re-education as required by Sunrise and state/provincial regulations:
o CPR and First Aid
Must be at least 18 years of agePrevious experience working with seniors preferredDesire to serve and care for seniorsAs applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance

ABOUT SUNRISE

Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life.

We also offer benefits and other compensation that include:
Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay myFlexPay offered to get paid within hours of a shift Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements
Apply today to learn why Sunrise Senior Living is a certified Great Place to Work®

PRE-EMPLOYMENT REQUIREMENTS

Sunrise considers the health and safety of its residents, family members, and team members among its highest priorities. Employment with Sunrise is contingent upon successful completion of required pre-employment screenings and health evaluations in accordance with applicable federal, state, and local laws. Covid 19 and Influenza vaccination may be required if mandated by applicable federal, state, and local laws and authorities.

COMPENSATION DISCLAIMER

Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).

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