Job DescriptionJob Description
Front End Clerk / Pharmacy Operations Coordinator
Coast to Coast Compounding, Lakewood, Colorado, Full-Time
Coast to Coast Compounding is hiring a Front End Clerk / Pharmacy Operations Coordinator to join our team in Lakewood. We are looking for someone who is organized, service-focused, detail-oriented, and comfortable serving as both the face of the front counter and a hands-on operational support partner to the pharmacy team.
This is not just a front desk role. The person in this position will help support customer service, front-end sales, inventory management, administrative workflow, patient communication, shipping, filing, and general pharmacy operations support in a fast-paced compounding pharmacy environment.
Position Summary
The Front End Clerk / Pharmacy Operations Coordinator is often the first point of contact for our patients and customers and plays an important role in creating a professional, welcoming, and efficient experience. This position supports the pharmacy by managing front-end operations, maintaining retail and supply inventory, assisting with intake and administrative tasks, helping with filing and shipping, washing and organizing pharmacy supplies and dishes, and ensuring the pharmacy stays clean, organized, and operationally ready.
We are looking for someone who is comfortable moving between customer interaction and behind-the-scenes support and who is willing to jump in where needed to keep the operation running smoothly.
Key Responsibilities
• Greet patients and customers and provide excellent front-end service
• Answer phones, route calls, take messages, and help respond to routine inquiries
• Support prescription pickup coordination, payment collection, and customer communication
• Assist with administrative workflow, intake support, document scanning, filing, and general pharmacy operations tasks
• Manage front-end inventory, including restocking over-the-counter products, supplements, and designated retail merchandise
• Assist with ordering, receiving, stocking, organizing, and monitoring inventory and supply levels
• Help with pharmacy support tasks such as washing, compounding, and stocking compounding dishes and supplies, packaging and operational materials, organizing back-of-house areas, filing paperwork, and handling mail, shipping, and deliveries
• Help maintain organized, accurate, and customer-ready retail, front-end, and support areas
• Work collaboratively with pharmacists, pharmacy technicians, and support staff to keep the pharmacy running smoothly
Qualifications
Required
• High school diploma or equivalent
• At least 2 years of customer service, front desk, retail, administrative, medical office, pharmacy support, or similar experience
• Strong communication, organization, and customer service skills
• Ability to manage multiple tasks and work effectively in a fast-paced environment
• Comfort with computers, email, and point-of-sale or office systems
• Willingness to support both front-end service and hands-on operational tasks such as stocking, filing, shipping, organizing, and dishwashing
• Professionalism, discretion, and strong attention to detail
Preferred
• Pharmacy, medical office, wellness, retail health, or healthcare experience
• Experience with front-end inventory, supply ordering, shipping, or retail product management
• Experience in an independent pharmacy or other high-touch service environment
Why Coast to Coast Compounding
Coast to Coast Compounding is a service-driven pharmacy environment where quality, responsiveness, and teamwork matter. We are looking for someone who wants to be part of the operation, not just sit at the front desk. This role is ideal for someone who enjoys customer interaction, staying organized, and helping keep a growing pharmacy operation running efficiently.
Schedule
Full-time hours based on business needs.
Compensation
$19.00 to $21,00 (DoQ)
To Apply
Please submit your resume and a brief summary of your experience and availability.
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