Job Title: Resource Room Attendant
Program: One-Stop/American Job Center
Location: Brea, Orange County
Compensation: $25 hourly during probation period, then $55,000 annual salary
Schedule: Fluctuating 9am-5pm or 10am-6pm Monday-Fridays with occasional Saturdays 9am-1pm
Purpose: America Works of California, Inc., a socially conscious company, is seeking a Resource Room Attendant to work out of the One-Stop Center helping low-income and underserved job seekers successfully navigate the job search and find gainful employment. The ideal candidate is outgoing, patient, and passionate about helping job seekers navigate employment resources and supports.
Duties and Responsibilities
Oversee the Career Resource Room and computer lab where job seekers can access and utilize resourcesWork 1x1 with customers to access and utilize all resources and computer labInform customers of all services and programs offered by the One-Stop System and partner providersRecord all necessary customer information in the CalJOBS system and Salesforce databaseAssist customers with job search activities and provide referrals to additional resources and supportsProvide unparalleled customer service to all job seekersWork collaboratively with One-Stop Center staff to support job seekersEnsure professionalism in all aspects of communicationReport directly to the One-Stop DirectorModel professionalism and inclusiveness, cultivate a safe environment for career development, and motivated clients to find full-time employmentRequirements
BA/BS Degree RequiredMust have strong conflict resolution and communication skillsMust have a professional demeanor, sound judgment, and good organizational skillsOne to three (1-3) years of experience working with clients/participants in a workforce development, social services, or community-based context preferredProficiency in Microsoft Office, Salesforce, Microsoft Teams, and SharePoint preferredBe flexible to schedule changes, schedule will change weekly (9-5 or 10-6) with some late Wednesdays and some Saturdays requiredExperience and/or passion for serving individuals from disadvantaged and underserved populations, including but not limited to public assistance recipients, justice-involved individuals, persons with physical and/or mental disabilities, and individuals experiencing homelessnessUnderstanding of workforce development, employment services, and adult education a plusBenefits
Comprehensive Medical, Dental, and Vision InsuranceGenerous Paid Time Off Package401K Matching After 1 YearWonderful team, great work-life balance, and an opportunity to work towards an important mission of helping individuals achieve self-sufficiency Read LessJob Title: Ticket to Work Representative
Compensation: $25 hourly on Temp Agency during probation period, then $50-55,000 base salary plus potential bonuses
About: At America Works, we rely on knowledgeable professionals to interact with our clients receiving disability benefits (SSI/SSDI) who are seeking to join our workforce development program, Ticket to Work. We are currently seeking individuals with recruitment experience and headhunting skills to place clients into employment while managing a high caseload and candidate database at our upcoming new Charlotte office.
We are looking for a highly skilled Ticket to Work Representative to join our team and manage a client caseload of Ticket to Work participants. This person will handle a variety of tasks, including providing answers, instructions, and assistance related to the Ticket to Work program. As the primary point of contact for America Works Employment Network’s clients, this individual must possess:
Job Duties:
Conduct timely intakes and assessments in line with program procedures.
Maintain daily outreach calls to identify and enroll eligible participants into the Ticket to Work (TTW) program.
Provide end-to-end employment support, including job development, search, placement, and coaching.
Develop and maintain required documentation (IWP, job coaching/development reports, progress updates).
Assist participants with employment goals, job matching, and ongoing support before and after placement.
Submit pay stubs promptly to ensure timely reimbursement.
Build and sustain partnerships with employers and workforce stakeholders to expand job opportunities for individuals with disabilities.
Use job boards, career fairs, and networking to generate job leads.
Manage a caseload (virtual and onsite), track progress, and provide individualized support.
Guide clients in overcoming barriers and achieving sustainable employment.
Respond to inquiries and ensure timely follow-up.
Document all activities in the secure system clearly, concisely, and professionally.
Required skills and qualifications:
Bachelor’s DegreeAbility to complete and pass the Social Security Administration’s Suitability ProcessPaid or volunteer work in social services (preferred, but not required)Experience collaborating with individuals with physical and mental disabilities and/or substance abuse (preferred, but not required)Microsoft 365Salesforce (strongly preferred, but not required)Ability to complete and pass the Social Security Administration’s CWIC certification (preferred, but not required)Read Less
Job Title: Sales Representative / Job Developer
Compensation: $50,000 – $60,000 Base Annual Starting Salary + Placement-Based Bonuses
Earn an additional 10%, 20% or more in incentive pay by consistently achieving or exceeding placement goals (Your drive = your rewards—earn more as you achieve more)
Location: Bronx or Manhattan, NY (On-Site)
About the Role
America Works of New York, Inc. is a mission-driven workforce development organization seeking a Sales Representative/ Job Developer to support our operations across NYC while being based in Manhattan and the Bronx. This dynamic role combines B2B sales, account management, and relationship building with the opportunity to make a meaningful impact on job seekers’ lives.
If you have a sales mindset and a passion for connecting people with opportunities, this role is perfect for you. You’ll leverage your networking and sales skills to open doors with employers, manage your book of business, close “deals” in the form of job placements, and earn performance-based rewards for achieving and exceeding your goals.
Duties and Responsibilities:
Prospect and cold outreach employers to uncover job openings and generate new leadsBuild and manage B2B employer partnerships across high-growth industriesMatch job-ready participants to open roles—closing placements like dealsPrepare candidates with resume reviews, interview coaching, and job readiness supportSchedule interviews and follow up with both candidates and employers to drive successful outcomesGenerate referrals and repeat business from existing employer relationshipsConduct on-site employer visits to strengthen accounts and secure additional job ordersConsistently meet weekly, quarterly, and annual placement metricsManage a daily schedule of candidate interviews, outreach, appointments, follow-ups, and business development planning.Maintain professionalism while motivating clients toward full-time employment successWhat We’re Looking For
High School Diploma required; 4-year degree preferred2–4 years of sales experience (retail commission sales strongly encouraged)Interest in or exposure to B2B sales, account management, or employer relationsConfident communicator with strong negotiation, customer service, and closing skillsComfortable with cold outreach, follow-ups, and performance metricsOrganized, goal-oriented, and motivated by results and incentivesPassion for helping individuals overcome barriers to employmentProficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)Familiarity with Salesforce, Microsoft Teams, and SharePoint experience preferredBenefits
Comprehensive Medical, Dental, and Vision InsuranceGenerous Paid Time Off401(k) with Employer Match after 1 yearClear performance metrics with real earning upsideSupportive team environment with strong work-life balanceOpportunity to turn your sales skills into long-term career growth and impactBe part of the important mission of helping individuals achieve self-sufficiencyRead Less
Job Title: Junior Trainer
Compensation: $45K-50K Annual Salary with Benefits
Location: Jamaica, Queens and Far Rockaway
Overview: A socially-conscious company is seeking Junior Trainers to design, develop, and facilitate job readiness workshops for low-income and underserved job seekers. They will design and facilitate curriculum for adult and youth participants around topics of career exploration, job search best practices, professionalism, and more; as well as facilitating small group sessions with job seekers. Junior Trainers will ideally be entry-level or recent college graduates who are interested in future careers in workforce development and job readiness training.
Duties and Responsibilities
Facilitate workshops on a variety of job readiness and educational topicsDesign curriculum and lesson plans for a variety of job readiness topicsResearch content and create presentations for new classesFacilitate in-person and/or virtual workshopsWork on special assignments, as neededDesired Qualifications
Minimum of 4-year degree (current college seniors encouraged to apply!)Teaching and/or training experience preferredStrong written and verbal communication skillsAbility to work both collaboratively within a team and independentlyAbility to work creatively and adjust to shifting priorities and deadlinesProficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)Passion for working with special and at-risk populations, including but not limited to public assistance recipients, justice-involved individuals, persons with mental and/or physical disabilities, military veterans, and individuals experiencing homelessnessBenefits
Comprehensive Medical, Dental, and Vision InsuranceGenerous Paid Time Off PackagePre-Tax Commuter BenefitsAfter 1 year of employment: 401k with employer matching and free New York Sports Club gym membership Read LessJob Title: Ticket to Work Representative
Location: Staten Island, NY
Schedule: Monday to Friday 9am to 5pm (On-Site)
Compensation: $25 hourly pay during probationary period*, then $50,000-$55,000 Annual Salary, plus commission
About: At America Works, we rely on knowledgeable professionals to interact with our clients receiving disability benefits (SSI/SSDI) who are looking to join a workforce development program, Ticket to Work. We are looking for a highly skilled Ticket to Work Representative to join our team and manage a client caseload of Ticket to Work participants. This person will manage a variety of tasks such as providing answers, instructions, and assistance relating to the Ticket to Work program. As the primary point of contact for America Works Employment Network’s clients, this individual must possess excellent communication and people skills, as well as be enthusiastic about helping our clients achieve their employment goals.
Objective of this role:
Conduct timely intakes and assessments in line with program procedures.Maintain daily outreach calls to identify and enroll eligible participants into the Ticket to Work (TTW) program.Provide end-to-end employment support, including job development, search, placement, and coaching.Develop and maintain required documentation (IWP, job coaching/development reports, progress updates).Assist participants with employment goals, job matching, and ongoing support before and after placement.Submit pay stubs promptly to ensure timely reimbursement.Build and sustain partnerships with employers and workforce stakeholders to expand job opportunities for individuals with disabilities.Use job boards, career fairs, and networking to generate job leads.Manage a caseload (virtual and onsite), track progress, and provide individualized support.Guide clients in overcoming barriers and achieving sustainable employment.May require occasional travel to New Jersey as needed to support outreach, partner engagement, and program activities.Respond to inquiries and ensure timely follow-up.Document all activities in the secure system clearly, concisely, and professionally.Required skills and qualifications:
Bachelor’s DegreeAbility to complete and pass the Social Security Administration’s Suitability ProcessPaid or volunteer work in social services (preferred, but not required)Experience collaborating with individuals with physical and mental disabilities and/or substance abuse (preferred, but not required)Microsoft 365Salesforce (strongly preferred, but not required)Ability to complete and pass the Social Security Administration’s CWIC certification (preferred, but not required)*This position will be onboarded via staffing agency with limited benefit and will receive sick time accrual and option for medical insurance coverage*
Read LessJob Title: Ticket to Work Representative
Location: On-site role based in either Midtown or Staten Island (single assigned location).
Schedule: Monday to Friday 9AM to 5PM (On-Site)
Compensation: $25 hourly pay during probationary period*, then $50,000-$55,000 Annual Salary, plus commission
About: At America Works, we rely on knowledgeable professionals to interact with our clients receiving disability benefits (SSI/SSDI) who are looking to join a workforce development program, Ticket to Work. We are looking for a highly skilled Ticket to Work Representative to join our team and manage a client caseload of Ticket to Work participants. This person will manage a variety of tasks such as providing answers, instructions, and assistance relating to the Ticket to Work program. As the primary point of contact for America Works Employment Network’s clients, this individual must possess excellent communication and people skills, as well as be enthusiastic about helping our clients achieve their employment goals.
Objective of this role:
Conduct timely intakes and assessments in line with program procedures.Maintain daily outreach calls to identify and enroll eligible participants into the Ticket to Work (TTW) program.Provide end-to-end employment support, including job development, search, placement, and coaching.Develop and maintain required documentation (IWP, job coaching/development reports, progress updates).Assist participants with employment goals, job matching, and ongoing support before and after placement.Submit pay stubs promptly to ensure timely reimbursement.Build and sustain partnerships with employers and workforce stakeholders to expand job opportunities for individuals with disabilities.Use job boards, career fairs, and networking to generate job leads.Manage a caseload (virtual and onsite), track progress, and provide individualized support.Guide clients in overcoming barriers and achieving sustainable employment.Respond to inquiries and ensure timely follow-up.Document all activities in the secure system clearly, concisely, and professionally.Required skills and qualifications:
Bachelor’s DegreeAbility to complete and pass the Social Security Administration’s Suitability ProcessPaid or volunteer work in social services (preferred, but not required)Experience collaborating with individuals with physical and mental disabilities and/or substance abuse (preferred, but not required)Microsoft 365Salesforce (strongly preferred, but not required)Ability to complete and pass the Social Security Administration’s CWIC certification (preferred, but not required)*This position will be onboarded via staffing agency with limited benefit and will receive sick time accrual and option for medical insurance coverage*
Read LessJob Title: Administrative Assistant
Location: Westampton, NJ
Compensation: $25 hourly during probationary period *, then $55,000 annual salary
Position Overview
America Works is seeking a highly organized Administrative Assistant to support daily office operations and program compliance. This role is critical in maintaining accurate documentation, supporting staff and clients, and ensuring smooth business operations.
Key Responsibilities
Administrative & Clerical Support
Provide general clerical support (mailing, scanning, filing, faxing, copying).Create and maintain intake folders for all the programs.Upload documents into Salesforce and maintain accurate client records.Screen and redirect calls; greet visitors professionally.Record and type staff meeting minutes.Office Operations
Maintain office supply inventory and coordinate deliveries.Track equipment logs, inspections, and safety compliance.Monitor fire extinguisher checks and general safety standards.Open and close the office as scheduled.Technical & Systems Support
Open service tickets with Intermedia and Comcast; coordinate with IT.Upload county referrals and track them internally.Conduct outreach via phone, text, and letters.Assist with orientations and client intake applications.Support resume development and resource research.Assist with job fair preparation and outreach campaigns.Qualifications
1–2 years administrative experience. Bachelor’s degree preferredStrong organizational and multitasking skills.Proficiency in Microsoft Office and Salesforce (preferred).Professional communication and customer service skills.Ability to maintain confidentiality.Benefits
Comprehensive Medical, Dental, and Vision InsuranceGenerous Paid Time Off Package401K with Employer Matching After 1 YearWonderful team, great work-life balance, and an opportunity to work towards an important mission of helping individuals achieve self-sufficiency* This role maybe onboard on a staffing agency payroll.
Read LessJob Title: Ticket to Work Representative
Compensation: $25 hourly during probation period, then $45,000 - $55,000 base salary plus potential bonuses
About: At America Works, we rely on knowledgeable professionals to interact with our clients receiving disability benefits (SSI/SSDI) who are looking to join a workforce development program, Ticket to Work. We are looking for a highly skilled Ticket to Work Representative to join our team and manage a client caseload of Ticket to Work participants. This person will manage a variety of tasks such as providing answers, instructions, and assistance relating to the Ticket to Work program. As the primary point of contact for America Works Employment Network’s clients, this individual must possess excellent communication and people skills, as well as be enthusiastic about helping our clients achieve their employment goals.
Objective of this role:
Maintain a caseload of clients, both virtual and onsite, ensuring their progress through the program and providing direct employment support for a diverse group of participantsProviding direct job placement and developing employer contacts to generate job opportunitiesProvide support through developing and maintaining community and employment partnershipsConsult and direct clients on obtaining employment goals, overcoming barriers, and navigating their return to workRespond to need inquiriesRequired skills and qualifications:
Bachelor’s DegreeAbility to complete and pass the Social Security Administration’s Suitability ProcessPaid or volunteer work in social services (preferred, but not required)Experience collaborating with individuals with physical and mental disabilities and/or substance abuse (preferred, but not required)Microsoft 365Salesforce (strongly preferred, but not required)Ability to complete and pass the Social Security Administration’s CWIC certification (preferred, but not required) Read LessJob Title: Ticket to Work Representative
Compensation: $27 hourly during probation period, then $60,000 base salary plus potential bonuses
About: At America Works, we rely on knowledgeable professionals to interact with our clients receiving disability benefits (SSI/SSDI) who are looking to join a workforce development program, Ticket to Work. We are looking for a highly skilled Ticket to Work Representative to join our team and manage a client caseload of Ticket to Work participants. This person will manage a variety of tasks such as providing answers, instructions, and assistance relating to the Ticket to Work program. As the primary point of contact for America Works Employment Network’s clients, this individual must possess excellent communication and people skills, as well as be enthusiastic about helping our clients achieve their employment goals.
Objective of this role:
Maintain a caseload of clients, both virtual and onsite, ensuring their progress through the program and providing direct employment support for a diverse group of participantsProviding direct job placement and developing employer contacts to generate job opportunitiesProvide support through developing and maintaining community and employment partnershipsConsult and direct clients on obtaining employment goals, overcoming barriers, and navigating their return to workRespond to need inquiriesRequired skills and qualifications:
Bachelor’s DegreeAbility to complete and pass the Social Security Administration’s Suitability ProcessPaid or volunteer work in social services (preferred, but not required)Experience collaborating with individuals with physical and mental disabilities and/or substance abuse (preferred, but not required)Microsoft 365Salesforce (strongly preferred, but not required)Ability to complete and pass the Social Security Administration’s CWIC certification (preferred, but not required) Read Less