Job Title: Veterans Case Manager
Team: Homeless Veterans Reintegration Program (HVRP)
Location: Manhattan, NYC
Compensation: $50-55,000 Annual Salary with benefits
Purpose: America Works of New York, Inc., a socially conscious company, is seeking a Veterans Case Manager for a program providing case management, housing assistance, and job placement services to veterans of the U.S. Military experiencing homelessness and housing instability.
Duties and Responsibilities
Conduct intake, eligibility screening, and job readiness assessments with veterans experiencing homelessness or housing instabilityDevelop individualized plans to help veterans become job-ready, including resume preparation, mock interviewing, and barrier removalOversee barrier removal before and after job placement, ensuring the participant has the resources and support they need to obtain and retain employment (i.e. housing, clothing, healthcare, childcare, etc.)Regularly meet with participants in-person or over phone/video to ensure program participants are continually progressing towards their professional, personal, and academic goalsWork closely with the job developer to place veterans in open opportunities with employer partnersMaintain detailed case notes, update attendance logs, submit weekly reports, and other administrative tasks on a timely basisMeet weekly, quarterly, and annual enrollment and job placement numbersConduct outreach to service providers and foster relationships that lead to referrals for America Works, including by attending meetings and giving presentations about the services offered by America WorksModel professionalism and inclusiveness, cultivate a safe environment for career development, and motivated clients to find full-time employmentDesired Qualifications
Minimum of 4-year degree, relevant experience and/or advanced studies a plusOne to three (1-3) years of experience working with individuals in a workforce development, social services, or community-based contextExperience developing individualized service and/or employment plans for participants preferredExperience working with military veterans and/or individuals experiencing homelessnessUnderstanding of workforce development, employment services, and case management a plusProficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)Familiarity with Salesforce, Microsoft Teams, and SharePoint preferredStrong communication skills, professional demeanor, sound judgment, and strong organizational skillsExperience and/or passion for serving individuals from disadvantaged and underserved populations, including but not limited to public assistance recipients, justice-involved individuals, persons with physical and/or mental disabilities, and individuals experiencing homelessnessBenefits
Comprehensive Medical, Dental, and Vision InsurancePTO Package (Vacation Accrual, Sick Time, 9 Company Holidays)Pre-Tax Commuter BenefitsAfter 1 Year, 401K Plan with Employer MatchingAfter 1 Year, Free Gym Membership at NYSCWonderful team, great work-life balance, and an opportunity to work towards an important mission of helping individuals achieve self-sufficiency Read LessJob Title: Career Development Specialist
Location: Woodside, Queens, NYC
Compensation: $50,000 Annual Salary
Purpose: We are seeking a Career Development Specialist to support job development and placement for participants of a program located in Woodside, NY. The Jobs-Plus program aims to increase earnings among public housing residents by providing career services, financial counseling/related supports, and community-building activities that support employment in the labor market.
Primary Duties and Responsibilities:
Conduct intake, orientation, eligibility screening, and assessments with participantsAssess program participants’ employment and training needs to help them develop and achieve individualized career plans.Oversee barrier removal before and after job placement, ensuring the participant has the resources and support they need to obtain and retain employment (i.e. housing, clothing, healthcare, childcare, etc.)Develop individualized service and engagement plans for participantsRegularly meet with participants in-person or over phone/video to ensure program participants are continually progressing towards their professional, personal, and academic goalsProvide individualized support to clients during their job search efforts, higher education applications, personal and career assessments, and exam preparationMaintain detailed case notes, update attendance logs, submit weekly reports, and other administrative tasks on a timely basisRefer clients to vocational trainings, technical skills classes, and other certification programsMeet weekly, quarterly, and annual enrollment and job placement numbersModel professionalism and inclusiveness, cultivate a safe environment for career development, and motivated clients to find full-time employmentDesired Qualifications:
Minimum of 4-year degree, relevant experience and/or advanced studies in social services a plusOne to three (1-3) years of experience working with clients/participants in a workforce development, social services, or community-based contextExperience developing individualized service and/or employment plans for participants preferredExperience and/or passion for serving individuals from disadvantaged and underserved populations, including but not limited to public assistance recipients, justice-involved individuals, persons with physical and/or mental disabilities, and individuals experiencing homelessnessKnowledge of Motivational Interviewing, Trauma-Informed, and/or Two-Generational methods a definite plusPrevious experience with case management, job development, and/or adult education a plus.Proficiency in Microsoft Office, Salesforce, Microsoft Teams, and/or SharePoint preferredStrong communication skills, professional demeanor, sound judgment, and strong organizational skillsBenefits:
Comprehensive Medical, Dental, and Vision InsurancePaid Time Off and Company Holidays401k Matching After 1 YearWonderful team, great work-life balance, and important mission Read LessJob Title: Career Ambassador (Front Desk Admin)
Employment Type: Temporary/Contract
Location: Downtown Brooklyn, NYC
Compensation: $23-24 hourly(based on 35/hr work week)
Schedule: Monday-Friday either 8:30-4:30pm or 9-5pm (per coverage needs), in-office
Purpose: A socially conscious company is seeking an administrative assistant aka Career Ambassador to support front desk and administrative duties for a workforce development program. Additional duties will include facilitating orientations and conducting outreach to job seekers. The ideal candidate is highly skilled in computer and organizational skills, has a welcoming and customer service-oriented demeanor, and is passionate about serving underserved and at-risk populations.
Duties and Responsibilities
Provides administrative support to ensure efficient office operationGreets and provides warm welcome as the initial point of contact for all participants, guests, and partners at the officeFacilitates New Client Orientation on a regular basisUtilizes computer systems (Microsoft Office, Salesforce, etc.) to schedule meetings, send emails, and manage filesManages multi-line phone system, screening and prioritizing callsConducts outreach to program participants via phone, email, and mailersAssist with maintaining and organizing confidential participant filesAssist with special projects as neededRequirements
Minimum of 4-year degree, recent college grads encouraged to applyMust be proficient in Microsoft Office (Word, PowerPoint, Excel, Outlook) and able to learn new software and systems quicklyProficiency in Salesforce, Microsoft Teams, and SharePoint preferredDetail-oriented with strong organizational skillsStrong verbal and written communication skillsExcellent customer service skillsAbility to meet deadlines and have a high degree of flexibility to adapt to changing tasks and prioritiesShould be willing to learn other roles and advance, if the opportunity presents itselfPassion for serving individuals from disadvantaged and underserved populations, including but not limited to public assistance recipients, justice-involved individuals, persons with physical and/or mental disabilities, and individuals experiencing homelessnessBenefits
This position will be onboarded via staffing agency and will receive sick time accrual and option for medical insurance coverage
Read LessJob Title: Career Advisor
Employment Type: Temporary/Contract
Location: Bronx (Hunts Point)
Compensation: $25 Hourly (based on 35/hr work week)
Schedule: Monday-Friday either 8:30-4:30pm or 9-5pm (per coverage needs), in-office
Purpose: A socially conscious company is seeking an Engagement Specialist to provide orientation and intake services to public assistance recipients in an employment services program in Bronx, NYC. The ideal candidate can build rapport with diverse individuals, comfortable facilitating individual and group workshops, and is detail-oriented.
Duties and Responsibilities
Desired Qualifications
Minimum of 4-year degree requiredExperience working with low-income and underserved populations, especially in a workforce development, social services, or community-based contextExperience facilitating trainings or workshopsSpanish speaking language skills a plusProficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)Familiarity with Salesforce, Microsoft Teams, and SharePoint preferredStrong communication skills, professional demeanor, sound judgment, and strong organizational skillsExperience and/or passion for serving individuals from disadvantaged and underserved populations, including but not limited to public assistance recipients, justice-involved individuals, persons with physical and/or mental disabilities, and individuals experiencing homelessness
Benefits
This position will be onboarded via staffing agency and will receive sick time accrual and option for medical insurance coverage
Read LessJob Title: Youth Case Manager
Employment Type: Temporary/Contract
Location: Northern Staten Island
Compensation: $25 Hourly (based on 35/hr work week)
Schedule: Monday-Friday either 8:30-4:30pm or 9-5pm (per coverage needs), in-office
Purpose: A socially conscious company is seeking a Youth Case Manager to provide employment services and career development coaching for low-income and underserved job seekers ages 16-24 with the NeON Works program. The ideal candidate has case management experience and/or can provide individualized career services, enjoys working with diverse groups of people, and is a self-starter looking to play a proactive role in helping job seekers with discovering their strengths, goal-planning, and taking actionable steps towards career development.
Duties and Responsibilities
Desired Qualifications
Benefits
This position will be onboarded via staffing agency and will receive sick time accrual and option for medical insurance coverage
Read LessJob Title: Job Readiness Trainer (Career Mentor)
Employment Type: Temp/Contract
Compensation: $26-27 hourly (based on 35/hr work week)
Location: Hunts Point, Bronx, NYC
Schedule: Monday-Friday either 8:30-4:30pm or 9-5pm (per coverage needs), in-office
Purpose: America Works of New York, Inc. is seeking a job readiness trainer aka Career Mentor for a workforce development program in Manhattan. The Trainer will design and facilitate workshops on job readiness, vocational skills, and industry exploration topics for low-income and underserved job seekers. The ideal candidate has teaching/training experience and is excited to create curriculum based on labor market trends and participant needs.
Duties and Responsibilities
Design and deliver engaging workforce development and job readiness trainings for adult learnersPrepare lesson plans, develop curriculum and presentations, and brainstorm new trainings that provide job seekers with the skills to make informed choices in their professional, personal, and academic livesCollaborate with the Case Manager and Sales Team to tailor educational offerings to client needs and interestsProvide support to clients with their job search efforts, higher education applications, personal and career assessments, and exam preparationRefer clients to vocational trainings, technical skills classes, and other certification programsFacilitate feedback surveys, consult with program staff about client progress, and determine training needs and prioritiesMaintain class enrollments, update daily attendance logs, submit weekly reports, and issue training certificates on a timely basisUtilize classroom management skills to provide a positive learning experience for all training participantsModel professionalism and inclusiveness, cultivate a safe environment for career development, and motivated clients to find full-time employmentRequirements
Minimum of 4-year degree, relevant experience and/or advanced studies in social services a plusOne to three (1-3) years of experience teaching or trainingExperience working with individuals in a workforce development, social services, or community-based context preferredExperience and/or passion for serving individuals from disadvantaged and underserved populations, including but not limited to public assistance recipients, justice-involved individuals, persons with physical and/or mental disabilities, and individuals experiencing homelessnessKnowledge of Motivational Interviewing, Trauma-Informed, and/or Two-Generational methods a definite plusProficiency in Microsoft Office (Word, PowerPoint, Excel, and Outlook)Familiarity with Salesforce, Microsoft Teams, and SharePoint preferredStrong communication skills, professional demeanor, sound judgment, and strong organizational skillsBenefits
This position will be onboarded via staffing agency and will receive sick time accrual and option for medical insurance coverage
Read LessJob Title: Sales Representative
Employment Type: Temporary/Contract
Location: Northern Staten Island
Compensation: $25 Hourly (based on 35/hr work week) plus placement bonuses
Schedule: Monday-Friday 9-5pm, in-office
Purpose: A socially conscious company is seeking a job developer aka Sales Representative (also known as Career Agent or Employment Coordinator) to generate job opportunities for low-income and underserved job seekers and successfully place them in sustainable employment. The ideal candidate is a self-motivated individual with a background in Sales and Marketing who is passionate about landing new job orders and accounts, providing career advice to marginalized job seekers, and matching them to open opportunities.
Duties and Responsibilities
Desired Qualifications
Benefits
This position will be onboarded via staffing agency and will receive sick time accrual and option for medical insurance coverage
Read Less
