Director of Marketing Business Development - Munhall Full Time position in our Munhall, PA branch 401K, Dental, Life, Medical, Vision Director of Marketing Business Development is responsible for maintaining and creating marketing material, marketing campaigns, and quarterly newsletters. Also important is website maintenance, phone system and announcements, marketing on hold, and member access products and services as assigned. Responsibilities: This position requires evenings and weekends. Must be available 7 days a week Internal External Membership Business Development Create, develop, maintain cross-selling strategies for employees credit union marketing Contact visit all surrounding businesses organizations to build relationships for credit union drives Attend community chamber business events as opportunities occur Maintain update Website and chat feature Create Newsletters, Statement messages, Hospital Ads, Lobby Ads Create a yearly marketing plan Maintain lobby and office material and brochure displays in a professional, fully stocked and organized manor Coordinate, assist in, facilitate, and attend, credit union functions as assigned Identify advertisement opportunities, event sponsorship and attendance opportunities, along with assisting other employees assigned with related tasks Act as the credit union liaison to identify market related product and service demands for new product and services offerings, and current product and service adjustments Maintain sponsorship and advertising request reports and ensure the coordination and completion of board and management approved request All other duties as assigned which include receptionist duties Qualifications: Requires related experience of 2-5 years Microsoft Office experience with proficiency in Excel and Word required Adobe photoshop Requires professional, well-developed interpersonal skills necessary for communicating with co-workers, vendors, organizations, associations, members, and potential members Requires an individual that is extremely reliability, mature, ready, willing and able to be multi-task oriented, organized, flexible, and dedicated to a high-level self-sufficient employment role Requires the availability and cooperation to attend conferences and training seminars along with additional schooling including overnight travel, evenings, and weekends Ability to prioritize and multitask Strong organizational skills Deadline and detailed oriented To apply: Send resume to careers@triboro-fcu.org recblid gvh86dmucpupgfnyptmb7z4cpmfume Read Less

Empowered Staffing is partnered with a leading digital marketing agency recognized as a Great Place to Work and a Top Google Partner, and they are currently seeking a talented Senior Marketing Designer to join their team. This role will play a key part in producing high-impact creative across web, video, advertising, and brand design for both internal initiatives and client campaigns.

Responsibilities

Design web graphics, hero images, CRO wireframes, and UI elements for landing pages and digital experiences. Create high-performing creative assets, including display ads, social media ads, video thumbnails, and other performance-focused visuals. Produce and edit short-form vertical video ads (15-90 seconds) as well as longer-form explainer videos. Utilize modern AI tools and stay current with emerging technologies to accelerate and enhance creative production. Develop sales decks, one-pagers, case studies, and other internal marketing materials. Collaborate with marketing and technical team members, including a future front-end/CRO specialist, to optimize landing page layouts and visual hierarchy.

Requirements

Strong foundation in layout, visual hierarchy, typography, and brand consistency. Demonstrated ability to quickly produce multiple high-quality creative variations. Advanced video editing skills Ability to write compelling ad copy, headlines, and concise marketing messaging. Familiarity with paid media formats and current digital advertising specifications. Experience creating assets designed to drive marketing performance and conversions. Comfortable working in a fast-paced environment with rapid iteration and direct feedback.

Preferred Qualifications

Agency or performance marketing experience. Motion graphics capabilities. Photography or product-shot experience. Basic UI/UX knowledge. Understanding of marketing funnels, GA4 fundamentals, and conversion rate optimization (CRO) principles.

Benefits

Competitive salary and benefits package. Hybrid schedule.

Read Less

Job DescriptionJob Description

About Company:

JC Automation Corp. (JCA) was founded in 1997 with the mission of filling a gap between technology and regulatory requirements in the life science manufacturing industry. The company offers highly capable resources at an affordable cost to build solutions and execute projects in: Automation, Control Systems Integration, Information Technology, System Integration and Regulatory Compliance.

JCA is a HUBZone Certified Small Business Firm, NMSDC Certified Minority Business Enterprise, and Certified Critical Industry Supplier. It’s mission is to add value by delivering quality services & solutions on time all the time by transforming processes & technology into business advantages.

Job description:

Job Description:
We are looking for an enthusiastic Marketing Intern to support JCA’s marketing department. This is an excellent opportunity for a student or recent graduate to gain hands-on experience in marketing campaigns, strategy execution, and event coordination.

The ideal candidate will exhibit critical thinking, strong problem-solving skills, and attention to detail, while being eager to learn and contribute to real projects.

Responsibilities:

Perform daily administrative tasks to ensure the functionality and coordination of the departmentUpdate spreadsheets, databases, and inventories with statistical, financial, and non-financial informationAssist in organizing and attending promotional events and marketing campaigns (digital and traditional)Support the implementation of marketing campaignsAssist with ad-hoc marketing projects and initiatives

What You’ll Gain:

Hands-on experience in real marketing campaigns and projectsExposure to both digital and traditional marketing strategiesOpportunity to collaborate with a professional marketing teamExperience using tools such as Microsoft Office and Canva

Qualifications:

Currently pursuing or recently completed a Bachelor’s degree in Business, Marketing, or related fieldStrong oral and written communication skills in both English and SpanishSolid organizational skills and attention to detailAbility to work under pressure and meet deadlinesProficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.)Canva knowledge is a plus

Job Type: Part-time

Location: Humacao, PR 00791

Read Less

Job DescriptionJob Description

Se solicita Profesor(a) para ofrecer cursos en el área de Comercio Electrónico y Mercadeo Digital.

Requisitos Mínimos:

Maestría en Administración de Empresas (MBA) con concentración en Mercadeo, Mercadeo Digital, Negocios, Comunicaciones, Publicidad, E-Commerce o campo relacionado. Mínimo de tres (3) años de experiencia práctica en comercio electrónico y mercadeo digital. Experiencia en la gestión de plataformas de ventas en línea y estrategias de mercadeo digital. Conocimiento en generación de tráfico digital, redes sociales, ventas en línea y métricas de desempeño. Experiencia como educador(a) o facilitador(a), preferiblemente.

Cualificaciones Preferidas:

Dominio de plataformas de comercio electrónico como Shopify u otras similares, preferiblemente. Conocimiento en indicadores de rendimiento (KPIs), embudos de conversión y herramientas de análisis digital. Experiencia en campañas de mercadeo digital y estrategias de ventas en línea.

“Patrono con Igualdad de Oportunidades en el Empleo y Acción Afirmativa para Mujeres, Veteranos y Personas con Discapacidad.”

Read Less

Job DescriptionJob DescriptionBenefits:
Bonus based on performanceCompetitive salaryFlexible scheduleHealth insurance
You May Be a Great Fit as a Marketing Liaison at cooper downs - State Farm Agent if:
You bring a calm and steady attitude to both day-to-day tasks and fast-moving marketing initiatives.You care about your community and take pride in delivering excellent service while elevating our brand through intentional outreach.You are a natural connector who builds trust quickly, whether engaging with customers, local organizations, or representing our office at events.You listen closely and understand what people value, using those insights to shape effective messaging and guide customers toward the right solutions.You are driven by goals, growth, and results, and you know how to turn engagement into action while supporting digital marketing, campaign execution, and overall office growth.Location Address: Crestview Hills, KY 41017

At cooper downs - State Farm Agent, were here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether were helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, youll fit right in with us.


Seeking a Marketing Liaison to coordinate marketing, community engagement, and outreach efforts. This position focuses on promoting brand awareness and supporting office growth initiatives.

Responsibilities
Schedule and onboard new customers and review their policies to ensure understanding of coveragesConduct follow-up reviews to identify additional coverage opportunities and improve retentionFollow up on existing leads to generate new opportunities for the sales teamProactively request and manage Google reviews to enhance online reputationAttend community events to promote the agency, build brand awareness, and capture leadsCoordinate with underwriting teams to ensure timely policy issuance and resolve outstanding requirementsQualifications
Strong communication and organizational skills.Experience with marketing, communications, or social media preferred.Creative thinker with attention to detail.Must be able to obtain applicable state insurance licenses.


Read Less

Job DescriptionJob Description

Summer Internship 2026

We are building the best workplace for thinkers, experts, service agents, designers, and developers to come together to innovate, grow, and truly make an impact in other peoples' lives through technology.

We are proud creators of:

Expert Tax - tax preparation software for accountants in Puerto Rico

Taxmania - tax preparation software for citizens of Puerto Rico

Edi - a document management software to modernize the digital office

Follow It - case management software

Our company values ground us and guide us:

Passion

Innovation

Playfulness

Honesty

Customer Satisfaction

Growth

Discernment

Is Marketing your Passion?

If you live for creative storytelling and love the idea of building digital presence for brands that matter, this internship is for YOU! We are looking for a creative mind ready to bridge the gap between technology and people.

Our internship program offers students a unique chance to dive into the Content Marketing Lifecycle:

Content Strategy: Learn how to analyze trends and plan campaigns that resonate.Creative Production: Get hands-on experience creating engaging content for diverse digital platforms (Social Media, Video, Email, and more).Engagement & Analytics: Measure the impact of your work and learn how to optimize for growth.

Get ready to level up your portfolio using professional tools, experimenting with high-impact formats, and learning the art of digital growth! Join us for an unforgettable summer where you'll be mentored by industry professionals who are as excited about your growth as you are.

What's in it for you?

Paid internship, a very valuable experience on a friendly, flexible and collaborative environment.The opportunity to work with high level professionals in the software industry.Perks: High quality coffee, ping pong table, gym equipment, team activities and so much more!

Apply now and embark on your journey to becoming a pro!

At CEGsoft we are committed to creating an inclusive environment for all employees. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, religion, sexual orientation, gender identity, gender expression, national origin, age, disability status, genetic information, military or veteran status or any other applicable legally protected considerations made unlawful by federal, state, or local laws.

Read Less

Job DescriptionJob DescriptionResumen del Puesto

El/la Oficial de Mercadeo será responsable de planificar, ejecutar y dar seguimiento a las actividades de mercadeo institucional orientadas a la generación y acopio de prospectos (leads), asegurando que estos se conviertan en estudiantes matriculados. Su gestión estará alineada con las proyecciones de matrícula institucional y enfocada en el cumplimiento de las metas de reclutamiento y admisión establecidas por la institución.

Funciones y Responsabilidades

Ejecutar el plan de mercadeo institucional según las estrategias definidas por la dirección.

Identificar, captar y dar seguimiento a prospectos interesados en la oferta académica.

Coordinar y participar en ferias educativas, orientaciones vocacionales, visitas a escuelas, actividades comunitarias y eventos promocionales.

Representar a la institución en actividades externas e internas de promoción.

Mantener actualizada la base de datos de leads y asegurar el seguimiento oportuno hasta su conversión en matrícula.

Trabajar en conjunto con el departamento de Admisiones para asegurar la conversión efectiva de prospectos.

Desarrollar relaciones estratégicas con escuelas, organizaciones y empresas para fortalecer las oportunidades de reclutamiento.

Preparar informes periódicos de resultados, métricas de captación y conversión.

Cumplir con las metas individuales y departamentales de reclutamiento y matrícula.

Apoyar en iniciativas digitales y tradicionales de mercadeo según sea requerido.

Educación:

Mínimo Bachillerato completado en Administración de Empresas, Mercadeo o áreas relacionadas.

Experiencia:

Experiencia previa en servicio al cliente, promociones, ventas o reclutamiento.

Experiencia en el sector educativo (preferible).

Conocimientos y Habilidades:

Dominio completo de MS Office (Word, Excel, PowerPoint, Outlook).

Excelentes destrezas de comunicación oral y escrita.

Habilidad para trabajar por metas y bajo presión.

Capacidad para establecer relaciones interpersonales efectivas.

Organización, planificación y seguimiento.

Otros Requisitos:

Auto propio / Se otorga un car allowance de $250.

Licencia de conducir vigente.

Disponibilidad para trabajar horarios flexibles, incluyendo actividades fuera de horario regular.

Competencias Clave

Orientación a resultados

Enfoque en servicio

Proactividad

Trabajo en equipo

Habilidades de negociación

Organización y manejo de tiempo

Read Less

Job DescriptionJob Description

Función Principal del Puesto:

Desarrollar, implementar y mantener estrategias de mercadeo digital alineadas a los objetivos organizacionales. Gestionar de manera eficiente las actividades de mercadeo digital, publicidad y promoción de la organización. Proveer apoyo a todos los Departamentos, con un enfoque particular en Ventas, Servicio y BDC.

Funciones esenciales:

Gestionar y coordinar todas las actividades de mercadeo, publicidad y promoción digital.Analizar las condiciones actuales del mercado e información de la competencia.Realizar el mantenimiento de plataformas digitales actuales y desarrollo de nuevas plataformas.Desarrollar contenidos digitales, blogs y artículos relevantes.Crear contenido original y atractivo para las herramientas de redes sociales.Diseña, construye y mantiene nuestra presencia en las redes sociales y el contenido del sitio web.Canalizar los comentarios de los clientes de las redes sociales en todos los departamentos.Gestionar el calendario de mercadeo digital.Mantener la presencia online y la reputación de la empresa.Seguimiento de la productividad de las campañas de marketing digital, su ROI e impacto de KPI.Planifica y ejecuta todas las campañas web, SEO/SEM, mercadeo de bases de datos, correo electrónico, redes sociales y publicidad gráfica.Reacciona a los informes con ideas y estrategias que benefician a la empresa.Sincroniza la información con nuestro CRM (eLeads) y los informes del negocio.Trabajar con proveedores externos para complementar el trabajo según sea necesario.Cualquier otra función relacionada.Colaborar con los equipos de ventas, servicio y BDC.Mantenerse actualizado sobre las mejores prácticas de la industria y revisar los sitios web de la competencia para crear análisis para desarrollar estrategias de publicidad en AutoGrupo.

Requisitos:

Bachillerato en Mercadeo o Comunicaciones3 o más años de experiencia en todos los aspectos del desarrollo y gestión de estrategias de mercadeo digitalOrientado a métricas y ROIExcelentes habilidades de presentaciónExperiencia con MS Office, Adobe, Google Ads y Google AnalyticsConocimientos de publicación webDominio de las herramientas SEOExcelentes habilidades de comunicación verbal y escritaFuertes habilidades interpersonalesCapacidad para resolver problemasExcelentes habilidades analíticasCapacidad para priorizar tareas y atención al detalle
Disponibilidad para trabajar de lunes a sábados, y domingos de ser requerido. Read Less

Job DescriptionJob Description

Job Summary

The Casino Marketing Host is responsible for processing credit applications and updating player information while delivering a welcoming and personalized guest experience. This role supports the Credit department by accurately inputting player data and assisting with general credit-related functions. The Marketing Host must maintain up-to-date knowledge of all current marketing programs, promotions, and casino offerings to effectively inform and engage players, enhancing their overall experience and loyalty. Exceptional communication and service skills are essential in building strong relationships with guests and ensuring a high level of satisfaction.

Education & Experience

• High school diploma or equivalent required.

• Bilingual proficiency (English and Spanish) is mandatory.

• Must possess or be eligible to obtain a valid Casino License issued by the Puerto Rico Gaming Commission.

• Knowledge of casino rules, regulations, and operational procedures.

• Proficient computer skills required, including the use of company-approved word processing and spreadsheet software.

Skills and Competencies

• Has the ability to build and maintain strong guest relationships through personalized service and professional communication..

• Has strong organizational skills to manage player data, credit applications, and promotional details with accuracy and attention to detail.

• Has the ability to stay informed and up to date on all current marketing campaigns, promotions, and events to proactively inform and engage guests.

• Has a guest-first attitude, remaining approachable, friendly, and responsive in a fast-paced and dynamic environment.

• Can manage time effectively and multitask while balancing administrative duties and guest interactions.

Physical Requirements

• Ability to stand during long periods.

• Ability to maintain alertness and focus in a busy, often noisy environment.

• Flexibility to work varying shifts, including nights, weekends, holidays, and sometimes long hours.

• Light work – Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force constantly to lift, carry, push, pull or otherwise move objects.

Read Less

Job DescriptionJob DescriptionSalary:

Summary/Objective:

The Director, Marketing Technology & Measurement is the senior owner of the agencys marketing technology, data, measurement, and cross-platform delivery ecosystemincluding how data is collected, governed, integrated, activated, and reported across paid, owned, and partner channels. This role leads digital media operations and enablement, ensuring campaigns are instrumented correctly, reporting is consistent and decision-ready, and platform integrations support reliable performance management at scale. The Director ensures measurement integrity, first-party data readiness, privacy-safe data collaboration, and durable cross-platform connections so teams can execute confidently and prove impact.

Partnering closely with the Director of Digital Connections, this role provides the standards, tooling, and operating processes that power consistent delivery and trusted performance insights, and reports to the Managing Director.

Essential Duties & Responsibilities:

Marketing Technology leadership & platform governanceOwn the agencys marketing technology + measurement ecosystem across paid, owned, and partner channelsGovern the ad tech and marketing technology stack (tool selection criteria, access/permissions, documentation, vendor coordination, platform change management)Innovation & Platform Adoption: Identify, pilot, and scale emerging marketing/ad tech and measurement capabilities, creating adoption playbooks, governance, and trainingDigital media operations, standards & enablement (scale delivery)Operationalize best practices through playbooks, templates, launch/QA checklists, training, and recurring governance routinesProvide enablement to media and account teams (launch readiness standards, troubleshooting support, platform configuration best practices)Act as escalation point for complex implementation, tracking, and data issues; reduce firefighting through repeatable processesSupport onboarding and new business with audits, feasibility assessments, and transition planningData strategy, management & governance (source of truth)Own marketing data management: data quality, governance, retention, documentation, and definitions (KPI dictionary/source-of-truth standards)Establish standards for data hygiene and stewardship (naming/taxonomy, deduplication, identity considerations, consent signals, access controls)Build scalable governance toolkits (templates, policies, QA routines) applied consistently across accountsFirst-party data enablement & audience operationsLead first-party data strategy and operational readiness (segmentation, suppression, lifecycle signals, audience governance)Partner with clients to connect first-party sources (CRM/CDP/commerce systems, as applicable) to activation and measurement workflowsensuring data is usable, compliant, and measurableEnable audience operations across platforms (audience creation, refresh processes, match-rate improvements, audience QA, documentation)Data architecture, integration & processing (connect the ecosystem)Own the data architecture that connects platforms (ad platforms, analytics, CRM/CDP, BI/reporting, call center/offline systems as applicable)Define how data is ingested, transformed, validated, and surfaced (processing logic, event schemas, mapping, error handling, version control for definitions)Manage/partner on data pipelines and connectors that support automated reporting and cross-platform reconciliation (including structured discrepancy resolution workflows)Data clean rooms & privacy-safe collaborationLead the agency POV and practical use cases for data clean rooms / privacy-safe collaboration (measurement, audience overlap, reach/frequency, suppression, incrementality supportwhere applicable)Coordinate workflows with clients and partners: requirements, governance, documentation, and trusted measurement outputsEnsure privacy compliance in data collaboration (permissions, consent signals, regional/state considerations, data minimization best practices)Measurement framework & tracking architecture (ensure integrity)Own the measurement approach across the digital media ecosystem, including KPI definitions, reporting principles, and confidence levels (what we know vs. whats directional)Lead tracking standards and implementation frameworks (event design, taxonomy/naming, conversion definitions, QA processes)Oversee ongoing measurement integrity (audits, anomaly detection, discrepancy investigation, root-cause analysis, prevention)Reporting, insights & decision support (turn data into action)Build and govern reporting systems that produce decision-ready outputs (dashboards, automated pipelines, validation/anomaly checks)Translate performance signals into clear insights and recommendations in partnership with the Digital Connections DirectorSupport client narratives: what changed, what drove results, and whats nextgrounded in measurement confidenceTeam leadership & client deliveryLead and develop analysts assigned to specific clients, setting priorities and ensuring consistent, high-quality deliveryProvide hands-on guidance on measurement problem-solving, reporting, and insight generation across accounts

Relationship to the Digital Connections Director (how you work together)

Digital Connections Director owns performance strategy and activation decisions (what we do in the market).Director, Marketing Technology & Measurement owns the data/tech foundation and proof (how we instrument, integrate, govern, and trust what we see).Co-own the learning agenda and performance narrative (what we learned and what well do next).

Client-Facing Functions

Advise clients on measurement strategy, data readiness, platform integration, and privacy-safe collaboration.Support senior client conversations related to reporting confidence, discrepancies, attribution, and performance proof.Ensure clients understand what is measured, how it is measured, and the level of confidence behind insights.

Internal Functions

Define and maintain standards that enable consistent, scalable campaign execution and reporting.Provide technical leadership and guidance to digital, media, analytics, and account teams.Partner cross-functionally to align activation, measurement, and reporting workflows.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Supervisory Responsibility:

Lead and develop analysts and marketing technology team members assigned to specific clients or initiatives.Set priorities, review work quality, and ensure consistent delivery across accounts.Provide coaching and hands-on problem solving related to measurement, reporting, and data architecture.

Job Competencies

Strategic and systems-oriented thinking.Strong analytical judgment and attention to data integrity.Ability to translate technical complexity into clear, actionable guidance.Operational discipline and process design capability.Collaborative leadership and stakeholder influence.

Core Competencies

Measurement Integrity: Builds trust in data and reporting through rigor and governance.Technical Leadership: Owns complex systems while enabling non-technical teams.Clarity & Structure: Reduces ambiguity through standards, documentation, and process.Client Stewardship: Ensures confidence, transparency, and credibility in performance discussions.Continuous Improvement: Proactively evolves systems, tools, and practices.

Preferred Education and Related Experience:

Bachelors degree in Marketing, Analytics, Information Systems, Business, or a related field required.Advanced degree or certifications in analytics, data engineering, or marketing technology preferred.812+ years of experience in marketing technology, measurement, analytics engineering, ad tech, or data strategy.Agency experience is strongly preferred.

Knowledge & Critical Skills

Deep understanding of marketing technology stacks, analytics platforms, and ad tech ecosystems.Strong grasp of first-party data activation, audience operations, and privacy-safe data collaboration.Experience designing data architectures that connect activation platforms to reporting environments.Proficiency in data governance, KPI frameworks, tracking design, and discrepancy resolution.Ability to communicate technical concepts clearly to non-technical stakeholders.

Physical Demands:

Ability to work extended periods at a computer and participate in virtual and in-person meetings.Occasional travel (515%) for client meetings, onboarding, or internal planning sessions.

Updates and Revisions:

Due to the dynamic and changing environment in our industry, the Company reserves the right to modify this Job Description as needed

Work Environment & Schedule Requirements:

Fast-paced, collaborative agency environment.Frequent interaction with senior leadership, clients, and cross-functional teams.Environment that requires precision, adaptability, and proactive problem-solving.Flexibility required to support launches, audits, or critical measurement initiatives.Extended hours may be required during platform changes, major implementations, or client escalations.Flexibility to work Holidays and Weekends based on business needs. Read Less

Job DescriptionJob Description

Type: Full-Time

About OnSpot Dermatology

OnSpot is not your typical dermatology practice. For 5 years, we’ve been a leader in mobile

clinical excellence, bringing world-class skin care directly to where people live and work. We

have the fleet, the top-tier providers (with record-breaking cancer find rates), and a stellar

reputation. Now, we need the architect to tell our story and fill our schedules.

The Role

We are looking for a Marketing Trailblazer. We are looking for someone to build our marketing

strategy from the ground up. You will have full ownership of the marketing budget and

creative direction, tasked with designing and deploying high-impact campaigns that ensure

every time an OnSpot mobile unit pulls into a territory, the community knows who we are and

the schedule is 100% full.

Your First 90 Days:

● Full-Spectrum Campaign Design: Create and launch integrated campaigns across

digital ads, social media pages, and physical collateral like flyers and direct mail for

site-specific promotions.

● Audit & Launch: Evaluate our 5-year patient database to launch a "Patient

communication" campaign.

● Territory Domination: Develop "Geofencing" and Local SEO strategies so we dominate

"Dermatologist near me" searches in every city we visit.

● Budget Optimization: Establish a baseline for Customer Acquisition Cost (CAC) and

deploy our marketing budget across high-performing channels.

● Provider Spotlights: Use our clinical data to highlight our providers' expertise (e.g., our

high diagnostic yield for skin cancer) to build deep trust with new patients.

What We’re Looking For:

● 2 to 5+ Years in Marketing: Ideally in healthcare, multi-site retail, or mobile services.

● Creative Design Skills: Proficiency in designing assets for digital platforms, social

media, and print (flyers, brochures, etc.). You should be able to take a campaign from

concept to final design.

● Budget Management Experience: Proven ability to manage a marketing spend, track

ROI, and pivot strategies based on financial performance.

● Data-Driven Mindset: You should be comfortable looking at a dashboard and saying,

"Fort Myers schedule is light next week; let’s pivot our ad spend there today."

● The "Trailblazer" Spirit: You are a self-starter who prefers building a department and

managing a budget over joining a pre-existing one.

Why OnSpot?

● Competitive Salary ($60k) + Performance-based bonuses.

● The chance to lead and trailblaze a marketing department for one

Read Less

Job DescriptionJob Description

NUC University is looking for Digital Marketing Instructors

Minimum requirements:

Master’s Degree with a Specialization in Marketing or Business Administration with a Specialization in Digital MarketingOne year of Higher Education teaching experienceAble to speak English and Spanish

All positions require exceptional computer skills using Microsoft Office applications, Adobe and familiarity with information systems; available to deliver the course using diverse resources; strong verbal and written communication skills.

Applicants must meet the minimum requirements to be considered.

Employer with Equal Employment Opportunity for Women, Minorities, Veterans, and Persons with Disabilities.

Read Less

Description

TruStile Doors, a recognized leader in premium door manufacturing, is growing, and we're looking for a dedicated Marketing Support Specialist to grow with us. This role plays a vital role on the marketing team by supporting our sales organization and customers. By coordinating the assembly and delivery of our samples, literature, and kits it will help deliver an optimal experience for homeowners, builders, designers and architects who influence the selection of TruStile doors for a project and drive revenue for TruStile and maintaining our premium brand in the market.

Responsibilities:

Maintain high levels of customer satisfaction by providing timely and accurate responses to communications Identify trends related to customer orders and provide regular feedback to management as needed Participate in additional projects within the support team or cross-functionally as needed to include custom sales kits and product launches Handle, label and ship orders from the Shopify sample site Handle, label and ship of job-related orders from manufacturing Ship Shopify orders in the same order they enter the system Monthly inventory of physical marketing items Order all custom and stock corner samples using our proprietary ordering platform, all custom and stock jamb samples using our proprietary ordering platform, and all materials for glass kit production with purchasing and our outside vendor Manage appropriate levels of stock corner and jamb sample inventory including prep, sanding, labeling Keep track of samples kits - stain, glass, hinge, leather and metal as well as stains, veneers, hinges, glass & resin Ensure stock of corner sample racks, door display racks and rolling cases, plus literature inventory with assistance from marketing and the print vendor Manage shipping boxes, bubble wrap and other shipping related materials Requirements The ability to move quickly without rushing Fabulous time management skills A sense of ownership and teamwork Strong communication skills, both written and verbal Strong bias for action, ability to dive deep, and insistence on the highest standards An entrepreneurial spirit and are willing to participate in multiple roles at various levels, gives credit to others, always puts the company's goals first Obsessive nature with the need for continuous improvement. The ability to act with a bias towards hands-on involvement Excellent troubleshooting, root cause analysis, and problem-solving skills An attitude focused on customers and an ability to empathize with what they experience

Equal Opportunity Employer:

Must work well within a diverse workplace, handle challenges that arise with respect This job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities of the employee. Accommodation may be made to enable an individual with a disability to perform the essential functions of his/her position.

Salary:

This position pays between $21.80 and $27.30 per hour. Where you fall on this range will be a combination of your previous experience.

Salary Description $21.80 - $27.30 Read Less

Role Overview: Drive Student Engagement & Dining Growth as Sodexo's Field Marketing Specialist

Sodexo's Campus Segment is seeking a creative and strategic Field Marketing Specialist 1 to support dining operations at Sodexo on the campus of Alfred University. In this role, you will elevate the campus dining experience, drive sales growth, and strengthen student engagement through data-driven marketing, on-campus partnerships, and innovative promotional strategies.

You will serve as the on-site marketing leader, working closely with dining teams, campus partners, and students to expand awareness, increase participation, and create memorable, high-impact customer experiences.

What You'll Do: Plan, develop, and execute growth initiatives across non-mandatory sales, pricing, retail dining, catering, new sales, retention, and campus-wide promotions.Lead eCommerce and mutualized promotional strategies to support revenue growth.Implement customer insight programs-including surveys, focus groups, digital engagement, and technology-based tools-to improve satisfaction and better understand student needs.Develop and manage internal and external communication channels such as websites, social media, marketing campaigns, innovation sharing, and best-practice storytelling.Build strong, collaborative relationships with campus stakeholders, student groups, dining leadership, and community partners to drive engagement and support joint initiatives.Maintain a consistent on-site presence to establish brand visibility, promote programs, and serve as the face of dining marketing on campus.Plan and execute engagement events, sampling activities, themed promotions, and awareness campaigns to enrich the student dining experience.Analyze participation trends and market data to recommend strategies that support growth, retention, and customer satisfaction. What We Offer:

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching Contributions Paid Time Off and Company Holidays Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring: Experience in marketing, communications, hospitality marketing, or student engagement roles.Strong creative skills with the ability to design compelling promotions, events, and campaigns.Excellent communication abilities across digital, written, and in-person formats.Familiarity with social media strategy, web content, and brand storytelling.Ability to gather and analyze customer insights to inform marketing decisions.Strong relationship-building skills with students, clients, and operational teams.Ability to multi-task, manage competing priorities, and maintain a strong on-campus presence.A passion for elevating the student experience and creating dynamic, customer-focused dining marketing programs. Who We Are:

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form .

Qualifications & Requirements:

Minimum Education Requirement - High School Diploma or GED or equivalent experience

Read Less

Job Description:

Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world's largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection.

Summary:

The Marketing Strategic Partner will lead the marketing efforts globally for FM Intellium, FM's specialized offering focused on data centers, artificial intelligence and power systems - the data ecosystem. This role works with senior executives and leads consultation and collaboration with Marketing, Sales, Operations, Market Relations, and other colleagues to develop and implement marketing strategies and plans for global marketing campaigns and programs. The role is responsible for ensuring campaigns efficiently advance corporate and operations objectives supporting growth and strategic engagement initiatives within FM Intellium.

Schedule and Location:

This position can be based at one of the following FM locations; Boston, MA, Norwood, MA or Johnston, RI. This is a full-time office-based position with flexibility for two remote working days each week, based on business needs.

Domestic and international travel is required 10-15% throughout the year.

Responsibilities:

Lead end-to-end program development and activation of Intellium messaging in market, inclusive of thought leadership, creative production, and audience engagement in support of revenue and lead generation goals.

Partner with FM Intellium engineering, underwriting, operations, and risk management leaders to align marketing campaigns with technical capabilities, emerging risk trends, and client investment strategies.

Create and coordinate execution of omnichannel integrated marketing plans across channel partners, including paid media, social, enablement, PR, multimedia, interactive/web, direct mail, events, and brand experience, aligned to audience journeys, working closely with Sales, Operations, Client Service, and external colleagues. Set and manage campaign budgets.

Contribute to management of agency and vendor relationships.

Follow established processes to optimize the effectiveness, efficiency, creativity, agility and quality of programs and tools designed for the market and client-facing teams.

Serve as an occasional spokesperson for FM Intellium in the press, industry events, with clients, brokers, and prospects, etc.

Monitor metrics to measure the effectiveness of marketing programs; track, analyze, and report on results to optimize impact.

Monitor the data center infrastructure market trends, competitive dynamics, and client engagement signals to inform account selection, messaging strategy, and campaign planning.

Ensure all work is done within agreed-to marketing practices and procedures, and in alignment with the brand positioning and compliance.

Qualifications:

Required Education:

Bachelor's degree in Marketing, Communications, or Business.

Required Work Experience:

5+ years of marketing experience is required, with an emphasis on product marketing strategy and execution in a corporate and/or agency setting.

B2B experience.

Highly Preferred Work Experience:

8-10 years of increasingly responsible positions in a corporate and/or agency setting.

Global experience in a corporate environment.

Required Skills:

Understands the business objectives of assigned campaigns and knows which marketing plans and tactics will support achieving the objectives at a global and regional level.

Apply knowledge of marketing to decide how best to prioritize plans and campaigns to achieve Corporate and Operations objectives.

Digital marketing, including paid media, AI tools, social media, SEO/GEO, etc.

Solid understanding of the business priorities of FM and its various business units.

Demonstrated ability to develop, deliver and run global and local integrated marketing plans with detailed objectives and proven ROI.

Consistent track record of delivery on budget and meeting deadlines.

Public speaking and executive presence.

Excellent communication and creative thinking skills.

Demonstrated project management skills.

Strong interpersonal skills-demonstrated teamwork skills.

Customer focused.

Highly Preferred Skills:

A balance of "hands-on" and strategic leadership skills.

Strong decision-making skills.

Uses data and other inputs to make decisions, owns decision, and takes accountability for work using strong organizational and analytical skills.

Proven track record of delivery to tight budgets and deadlines.

Excellent communication and creative thinking skills.

Demonstrated project management skills.

Strong interpersonal skills - demonstrated teamwork skills.

Client focused.

Comfortable to engage with Senior Leadership.

Experience using cutting-edge media.

Adaptable: Open to change in response to new information, unexpected circumstances, and/or ability to work in ambiguous situations.

The final salary offer will vary based on individual education, skills, and experience. The position is eligible to participate in FM's comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more.

FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.

Read Less

Job Description
LifeWorks is seeking a Senior Field Marketing Manager to partner closely with the LifeWorks Marketing Director in driving and scaling strategic marketing initiatives across a diverse West Coast portfolio. This role is both strategic and hands-on, owning scalable programs while remaining deeply embedded in the field to ensure strong execution across cafés, catering, markets, and experiential events.

Developing new skills and doing what it takes to get the job done are central to success in this role. To meet evolving business and client needs, responsibilities may change over time and new duties may be assigned as required.

This position requires approximately 70% travel both west coast and nationally as well as an in-person presence in the bay area five days per week to support teams, clients, and on-site execution.

LifeWorks Restaurant Group is a hospitality-driven restaurant company built for the modern workplace. We design and operate chef-led cafés, catering programs, and food experiences that go far beyond transactions, creating moments of connection, culture, and care in everything we do.

Rooted in culinary excellence and powered by creativity, LifeWorks brings together food, design, and service to build brands within brands, tailoring each experience to the people and communities we serve. Our work lives at the intersection of hospitality and strategy, elevating everyday dining, strengthening workplace culture, and turning food into a meaningful part of how organizations engage their teams.

At LifeWorks, people make the difference. That belief shapes how we lead, how we partner, and how we bring hospitality to life across every café, every campus, and every client relationship.

Compensation Data
COMPENSATION: The salary range for this position is $95,000 to $125,000. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation .

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.

Job Responsibilities
Strategic Leadership & Marketing Program DevelopmentTranslate LifeWorks brand and growth strategies into actionable, scalable marketing programs across cafés, catering, markets, and events.Lead and activate a Marketing Champion Network across client accounts, building training, tools, and peer communities that drive consistent execution.Partner cross-functionally with culinary, operations, design, procurement, and communications to align marketing initiatives with enterprise goals.Develop and deliver onboarding and ongoing training for site leaders and front-line teams focused on brand standards, merchandising, and execution excellence.Create and maintain toolkits, signage standards, event setup guides, and seasonal activation playbooks to support field adoption.Establish reporting tools to measure marketing effectiveness, champion engagement, and program impact.Partner with the Field Marketing Director to analyze performance data and translate insights into action.Develop presentations and storytelling assets that communicate results to clients and senior leadership. Operational Field Execution & Client SupportWork directly with operators to create and implement signage, marketing collateral, and merchandising plans aligned with LifeWorks and client brand standards.Provide hands-on, on-site support for café and catering launches, special events, promotions, and seasonal activations.Support the field with smallwares ordering, display materials, and setup needs to ensure teams are equipped to execute marketing programs.Assist with product merchandising and visual presentation standards across accounts.Support marketing and programming for cafés, catering, and pantry programs to drive participation and revenue.Build strong relationships with clients and internal stakeholders, presenting new ideas and activation plans aligned with business goals.Conduct regular site visits to audit execution, gather feedback, and identify opportunities to elevate the on-site experience.Protect the integrity of both LifeWorks and client brands in all communications, materials, and activations.

Qualifications 8-10+ years of experience in field marketing, brand marketing, retail merchandising, or hospitality marketing, with proven success in multi-site or client-facing environments.Bachelor?s Degree in Marketing, Business, Hospitality Management, or a related field strongly preferred.Advanced proficiency in Canva and working knowledge of Adobe InDesign, with the ability to produce field-ready signage, toolkits, and presentation materials.Experience in contract dining services, food service, retail, or multi-unit hospitality environments strongly preferred.Demonstrated ability to think both creatively and strategically, balancing brand vision with operational execution.Proven success working in fast-paced, matrixed environments with internal and external partners.Excellent written and verbal communication skills, including client presentations, team training, and executive-facing storytelling.Strong interpersonal skills with the ability to build trust across operators, clients, and senior leadership.Solid understanding of social and digital marketing fundamentals and the ability to guide teams on best practices.Exceptional time management and prioritization skills, with the ability to manage multiple initiatives at once.Strong command of Microsoft Office, especially PowerPoint, for executive-ready presentations.Collaborative, solutions-oriented leader with a hands-on, can-do mindset.Willingness to travel approximately 70% across the West Coast and national accounts as needed.Ability to work in person four days per week to support field teams and client needs.Location: The Bay Area, West Coast.
Education

About Aramark
Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .

Read Less

Job DescriptionJob Description

Job Description: Leasing and Marketing Specialist

Position Title: Leasing and Marketing Specialist
Employment Type: Full-Time

Company Overview:
PCP is a multifamily development company focused on land acquisition, development, and long-term holdings in high-growth lifestyle markets.

Job Overview:

Under the direction of the Property Manager, the Leasing Specialist is responsible for maximizing occupancy by generating qualified traffic, networking within the local community, scheduling appointments, securing rentals, promoting resident retention, marketing efforts and providing or coordinating exceptional customer service. The ideal candidate will be responsible for managing all aspects of leasing the apartment units.

Key Responsibilities

Manage all aspects of the leasing process, including leasing apartments, preparing lease paperwork and assisting to ensure a smooth move-inGreet clients, assess needs, answer questions and provide tours of the apartments and community.Process applications and prepare and review lease agreements and renewals.Respond to in-person, phone and email inquiries, which includes providing leasing information, making appointments, creating, and following up with maintenance requests.Assist with completing weekly, monthly and special reports as assigned by the Leasing Manager or Business Manager.Receive deposits and rent money, and record appropriately.Provide excellent customer service and assist all clients with a positive and friendly tone. Conduct all leasing activities at the property, responding to telephone inquiries, providing tours of apartments and amenities, following up with prospects, and coordinating all move-ins Perform telephone market surveys and physical shops of competitors Weekly, monthly and quarterly marketing assessments and recommendations for marketing strategiesRecommend strategies and programs for on-site marketing activity Plan, create, and maintain social media content that reflects the property's brand identity and standardsDevelop and monitor merchant/neighborhood referral programs for move-in packets, newsletters, and resident retention Initiate sales outreach plans including but not limited to new development, community management, internal and external communication, and support Recommend programs and strategies to increase qualified traffic and closing ratios Maintain passing e-shop, phone shop, and physical shop scores Maintain closing ratios in line with industry standard Adhere to all prospect and resident follow up procedures including, but not limited to, sales, service, request and random follow up Inspect apartments with the new residents at move in and complete all the necessary paperwork Support Community Assistant with tracking renewals, lease expirations, and notices to vacate Collect and accurately process and report receipt of application fees, security deposits, rents and other fees and all move in file documentation including renters insuranceAccurately process and report receipt of application fees, security deposits, rents and other fees Keep files, desk, and leasing area organized Comply with all Fair Housing regulations and other laws as they relate to property specific guidelines and occupancy standards Inspect market ready units and models each morning, ensure models/mini-models are stacked with refreshments, lights on and show ready Assist with the monitoring and directing of service operations to ensure service requests are completed within 24 hours and curb appeal standard are met Provide excellent customer service and display courteous and professional attitude toward all customers Maintain availability for resident functions, community affiliated events and weekendsPerform other duties as required

Read Less

Job DescriptionJob Description

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Financial Services Sales & Marketing Expert
Type: Contract
Compensation: $45–$65/hour
Location: Remote

Role Responsibilities

Build a realistic digital workspace centered on the Drive folders you use day-to-day, including pitch decks, client briefs, and campaign calendars. Incorporate platforms like Salesforce Financial Services Cloud, HubSpot, or Marketo.Design multi-step tasks grounded in real workflows that challenge frontier AI agents by navigating multiple apps, files, and stakeholders.Collaborate with other financial-services sales and marketing experts to design environments, shape task scope, and review scenarios for realism and rigor.Work asynchronously with research teams to refine task designs and evaluation criteria for financial-services agent benchmarks.Contribute to frontier AI research and benchmarking. The work produced directly informs how leading labs train and evaluate the next generation of AI systems.

Qualifications

Must-Have

3+ years of full-time sales, relationship-management, or marketing experience at a Fortune 500 bank, wealth or asset manager, or insurer.Background in wealth-management, corporate banking, asset-management distribution, retail-banking marketing, or compliance-reviewed marketing.Day-to-day use of Salesforce Financial Services Cloud, HubSpot/Marketo, and Tableau/Power BI.Strong analytical thinking and writing skills to translate financial-sales/marketing workflows into structured task specs.

Preferred

Series 6/7/63/65/66 or insurance licenses.Familiarity with FINRA/SEC marketing rules.

Compensation & Legal

Expected to begin on an effective hourly rate, transitioning to compensation based on throughput of quality work.

Application Process (Takes 20–30 mins to complete)

Upload resumeAI interview based on your resumeSubmit form

Resources & Support

For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcomeFor any help or support, reach out to: support@mercor.com

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Read Less

Job DescriptionJob DescriptionJob Title:
Retail Marketing Assistant / HVAC Brand Ambassador (Part-Time, Paid Training)

Job Type:
Part-time (W-2 Employee)

Pay:
$15 per hour + performance incentives
Top performers can earn $20–$30/hour+

Schedule:10:00 AM – 4:00 PMThursday – SaturdayUp to 18 hours per weekFlexible scheduling (some weekday shifts available)Occasional evenings during peak seasons
Office Location: Menomonee Falls, WI

Store Location: Will Vary (Greater Milwaukee Area Home Depot Retail Locations)

Full Job Description:
FUN, REWARDING PART-TIME OPPORTUNITY
Capital Heating, Cooling, Electric & Plumbing is looking for dependable, outgoing individuals to join our team as a Retail Marketing Assistant / Brand Ambassador.
This is an entry-level role—no prior marketing experience required. We provide paid, hands-on training to help you succeed.
If you enjoy talking to people, working in a fast-paced environment, and want a job where your effort directly impacts your pay, this is a great fit.

ABOUT US
Capital Heating, Cooling, Electric & Plumbing is a locally owned company based in Menomonee Falls, WI.Authorized Service Provider for The Home DepotMilwaukee Top Places to Work (3 consecutive years)BizTimes Future 50 WinnerMilwaukee Business Journal Fastest Growing FirmWe are known for building a positive, high-energy workplace with real growth opportunities.

WHAT YOU’LL DO
Represent our company inside Home Depot and local retail locations
Engage with customers and start friendly conversations
Promote HVAC services, seasonal specials, and maintenance offersGenerate qualified leads for our sales teamAssist with in-store displays, signage, and marketing materialsEnsure promotional materials are accurate and visibleGather customer feedback and share insights with the teamBuild relationships with store associates and team members
WHAT WE’RE LOOKING FORPositive, outgoing personalityStrong communication and people skillsComfortable approaching and speaking with customersReliable, self-motivated, and goal-orientedTeam player with a willingness to learn
REQUIREMENTSHigh school diploma or GEDValid driver’s license (travel between locations on occasion)Ability to pass background check and drug screeningMust be able to stand for extended periodsWeekend availability required
NICE TO HAVE (NOT REQUIRED)Retail, customer service, or sales experienceBrand ambassador or promotional experienceInterest in marketing, business, or HVAC industry
WHAT YOU’LL GAINHands-on experience in marketing and promotionsPaid training and skill developmentExposure to the HVAC and home services industryOpportunity for advancement within the companyFlexible, part-time schedule
WORK ENVIRONMENTIndoor, climate-controlled retail environmentOn-site at Home Depot and local partner locationsActive, customer-facing role
APPLY TODAY
If you’re motivated, energetic, and ready to grow with a top local company—we want to hear from you. Read Less

Job DescriptionJob DescriptionRequisition Title: Consumer Marketing Consultant (04BRI)
US-FL-MelbourneDescription

Consumer Marketing Consultant

At Percepta, we bring first-class service across each market we support. As a Consumer Marketing Consultant in Melbourne, Florida, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture

What You’ll Be Doing
The Marketing Program Headquarters (MPH) Program is the main contact center within the Melbourne Business Assistance Center (MLB BAC), which provides live agent support for inbound to customer inquiries related to current incentives, vehicle inquiries, campaign fulfillment, direct to consumer marketing programs, and other Automotive Client Company general requests. The main objective of the center is to positively influence the purchasing decisions of consumers by answering inquiries, educating consumers on Automotive Client vehicle competitive advantages and sales incentives, locating dealerships and vehicles, scheduling vehicle test drives and following up on their experience.

The Consumer Marketing Consultant CMC is an agent role for the MPH Program Team. The CMC will provide customer support at various touchpoints throughout customer journey. This includes inquiries related to product requests, sales/marketing information, technical difficulties associated with the various points of the ownership experience, test drive scheduling, incentive eligibility, opt out / privacy preferences related to marketing communications, and inquiries regarding online consumer tools and resources.

During a Typical Day, You’ll
• Manage new and existing workload within the standard timeframe, as applicable to program standards.
• Research and resolve complex customer inquiries and concerns, which may require escalated handling in requesting assistance from various business partners and/or client.
• Responsible for handling inbound customer concerns and inquiries in a timely manner.
• Maintain knowledge of functional areas and company policies and procedures through desk drops and reoccurring training.
• Educate the customer on client products and services.
• Multi – Channel communication with current or potential Customers by phone (inbound/outbound), email and/or chat in assisting customers with inquiries about client products and/or services.
• Explain services and special promotions to customers, while adhering to all guidelines and regulations.
• Assist customers experiencing technical issues, which may require use of escalation resources/processes in order to resolve issues and concerns.
• Provide customer support with various online tools.
• Utilize various resources to obtain relevant information for customer’s inquiry/concern in effort to provide clear and concise information along with educating customers on self-service options for future reference.
• Document every customer interaction, including follow up requirements and resolutions or outcomes, within the appropriate systems/applications.
• Assure that all customer contacts are properly logged into appropriate contact system, to allow for an accurate historical view of a customer’s contacts with the program.
• Required to meet specified goals associated with program metrics, as set by Operations Management, which include service levels, quality standards, customer satisfaction survey results, and overall productivity, while also following all policies, procedures, and controls.
• Provide feedback/recommendations to management concerning possible problems or areas of improvement.
• Knowledge, understanding, and compliance with Percepta policies and procedures; product information, content, resources, training, and systems along with all applicable Federal, State, and Local laws and regulations relating to job duties.
• Be receptive to feedback and coaching, as applicable and based upon set standards provided by Operations Management and Supervisors.
• Participate in projects, duties, and other tasks assigned by management.
• Strive to achieve ‘world-class’ customer service with each consumer. World-class is defined as consumers having a uniquely pleasant experience, feeling they received valuable service and knowledge from a competent professional thereby increasing the probability of a vehicle purchase and increasing brand awareness.

What You Bring to the Role
• High School Diploma or GED, required
• 1-year previous experience in sales, marketing, customer service, or any combination thereof – required
• 1-year previous experience in contact center environment – required
• Knowledge and passion of the Automotive Industry and cutting-edge technology - preferred

What You Can Expect
• Competitive Salary with Incentives
• Health/Dental/Vision/Life Insurance
• Flexible Spending Account (FSA) and Health Savings Account (HSA)
• 401(k)
• Vacation/Sick Time and Paid Holidays
• Tuition Reimbursement
• Employee Assistance Program
• Employee Discount Program
• Training and Development Programs (Percepta College)
• Employee Rewards Program (Perci Perks)

A Bit More About Your Role
• Problem-solving abilities for resolving basic to complex matters
• Ability to accurately type at a rate of 30 wpm required
• Genuine desire for interacting and building relationships.
• Exhibit excellent interpersonal, written, and oral communication skills.
• Present a professional and polished demeanor escorting the customer through their inquiries.
• Evidence of strong previous experience in marketing and/or customer service
• Ability to work in a team-fostered environment.
• Self-sufficient, resourceful and works well with minimal supervision
• Intermediate computer skills such as Web Browsing, Email (including Microsoft Outlook), Microsoft Excel and Word.
• Adaptable to a flexible schedule
• Strong Active Listening skills, accompanied by delivering effective probing questions
• Web-Navigation Skills in supporting and guiding customers
• Shift work, hours of operation – Monday through Friday 8am-8pm (EST)

About Percepta
Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.
Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we:
• Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.
• Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction.
• Leave it better – We take ownership and leave every process, person, and place better than we found it.
• Win together – We succeed as one—celebrating, supporting, and showing up for each other.
• Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out.
Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect on the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.

#LI-onsite

Read Less