Description Summary: Directs the operation of clinical programs and promotes quality services for the community and patients. Requirements: Education/Skills Bachelor's degree in Nursing, Health Care Administration or Business Administration required Master's degree in Nursing, Health Administration, Business Administration, Nursing, or related advanced degree in health related field preferred. Experience Minimum of 3-5 years clinical patient care experience in a relevant setting Minimum of five (3) years of healthcare management experience Licenses, Registrations, or Certifications Current Texas Registered Nurse (RN) license required Work Type: Full Time EEO is the law - click below for more information: We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (844) 257-6925. Read Less

Description POSITION SUMMARY: The Clinical Manager is responsible for direction of clinical services in Pediatrics. Works closely with the Chief Nursing Executive and the Medical Staff leadership to develop, implement, and maintain clinical and educational programs that enhance the quality of care and achieve a high level of patient and provider satisfaction. Requirements MINIMUM QUALIFICATIONS: EDUCATION: Graduate of an accredited program for Registered Nursing. BSN preferred. CERTIFICATION/LICENSES: R.N. with current New Mexico State license. BLS, NRP and either PALS or ENPC certifications required. National certification in area of expertise is a plus. SKILLS: Strong clinical and leadership skills and previous management experience including experience in facilitating interdisciplinary team collaboration. Evidence of such experience should include: Strong nursing knowledge and clinical skills Effective communication skills (verbal and written) Strong analytical skills Ability to problem solve; ability to appropriately confront issues Ability to motivate others as individuals and as a team Ability to plan, organize, direct, and manage the activities of others Ability to effectively run meetings and to negotiate deadlines. Ability to communicate with a wide variety of audiences Experience in dealing with physicians on an administrative level and ability to work collaboratively with medical staff members and leadership EXPERIENCE: Minimum of 5 years experience in clinical role in women’s services or pediatrics.Two years progressive management experience. NATURE OF SUPERVISION: -Responsible to: Chief Nursing Executive. ENVIRONMENT: - Bloodborne pathogen A Works in a clean, well-lighted, ventilated smoke-free environment. PHYSICAL REQUIREMENTS: Subject to stressful professional relationships. Working hours vary, with flexibility due to unexpected changes in schedule and emergencies. Requires the ability to speak, listen, develop and communicate written materials. Read Less

Description POSITION SUMMARY: The Clinical Nurse Manager is responsible for the management of clinical nursing services in Behavioral Health Services. Works closely with the Director, and Medical Staff leadership to develop, implement, and maintain clinical and educational programs that enhance the quality of care and achieve a high level of patient and provider satisfaction. Requirements MINIMUM QUALIFICATIONS: EDUCATION: Graduate of an accredited program for Registered Nursing, BSN degree preferred. CERTIFICATION/LICENSES: R.N. with current New Mexico State license or Compact license. BLS and other certification as applicable to area. National certification in area of expertise is preferred. SKILLS: Strong clinical and leadership skills and previous management experience including experience in facilitating interdisciplinary team collaboration. Evidence of such experience should include: Strong nursing and therapy knowledge and clinical skills Effective communication skills (verbal and written) Strong analytical skills Ability to problem solve; ability to appropriately confront issues Ability to motivate others as individuals and as a team Ability to plan, organize, direct, and manage the activities of others Ability to effectively run meetings and to negotiate deadlines Ability to communicate with a wide variety of audiences Experience in dealing with physicians on an administrative level and ability to work collaboratively with medical staff members and leadership EXPERIENCE: Minimum of 5 years experience in clinical role in behavioral health services.Two years progressive management experience. NATURE OF SUPERVISION: -Responsible to: Director, Med-Surg and BHS. ENVIRONMENT: - Bloodborne pathogen A Works in a clean, well-lighted, ventilated smoke-free environment. PHYSICAL REQUIREMENTS: Subject to stressful professional relationships. Working hours vary, with flexibility due to unexpected changes in schedule and emergencies. Requires the ability to speak, listen, develop and communicate written materials. Read Less

Description Summary: Directs the operation of clinical programs and promotes quality services for the community and patients. Requirements: Education/Skills Bachelor's degree in Nursing, Health Care Administration or Business Administration required Master's degree in Nursing, Health Administration, Business Administration, Nursing, or related advanced degree in health related field preferred. Experience Minimum of 3-5 years clinical patient care experience in a relevant setting Minimum of five (3) years of healthcare management experience Licenses, Registrations, or Certifications Current Texas Registered Nurse (RN) license required Work Type: Full Time EEO is the law - click below for more information: We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (844) 257-6925. Read Less

$20,000 Sign On Bonus for External CandidatesOpportunities with Genoa Healthcare. -A career with Genoa Healthcare means you're part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than just provide medicine: we change lives for the better. People with serious mental or chronic illness - and those who care for them - have moving stories, and at Genoa we become their voice, their partner. Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with complex health conditions get the right medications and are able to follow their treatment plans. Our personalized services - in-clinic pharmacies, medication management and more - are leading the way to a new level of care. -Genoa is a pharmacy care services company that is part of Optum and UnitedHealth Group's family of businesses. We are part of a leading information and technology-enabled health services business dedicated to making the health system work better for everyone. Join us to start Caring. Connecting. Growing together. -The Pharmacy Manager is a key position that has a substantial impact with our consumers and clinic partners by partnering and advising both on our pharmaceutical care services and benefits. This individual is responsible for the financial, clinical and quality for pharmacy services and will oversee the daily operations of a pharmacy including dispensing prescription medication and spending one-on-one time with the consumers. Coaching, developing and managing pharmacy staff is also a key responsibility of this role. The manager will act as a talent steward and proactively seek top talent for the pharmacy roles. Pharmacy hours are Monday - Friday / 8:00 am - 5:00 pm / No weekends or holidays -Pharmacy location: Bridgeway Galesburg, 2323 Windish Drive, Galesburg, IL -Primary Responsibilities: Creates a great consumer and clinic partner experience and continually builds strong relationships with both groups to proactively meet their needsServes as an expert to the clinical staff and proactively meets with their team on meeting their clinical outcomesCounsels and educates patients on the usage of medications, adverse effects, schedules and any personal questions from the consumersEnsures the pharmacy and team members follow policies and standards in accordance with state and federal lawsPerforms wellness services such as immunizations, flu shots and other preventive servicesResponsible for financial profitability and identifies opportunities to drive growth in the pharmacyMotivates, develops and coaches all pharmacy staff to ensure they are meeting their potential and delivering exceptional serviceCreates an engaging team environment which promotes compassion and models our core values and culture amongst the teamProactively promotes opportunities and recruiting top talent at our pharmaciesReviews key performance indicators with pharmacy staff and identifies trends and opportunities for improvementConducts workforce planning and business planning to have operational excellence at the siteBuilds strong relationships with the community, stakeholders and clinic partners to ensure we are meeting all needs and promote the pharmacy businessDrives marketing plans ad materials to promote all pharmacy offerings - -You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications: Bachelor's degree in Pharmacy or PharmD Current pharmacist's license in the state of Illinois Certified immunizer or willing to become an immunizer within 3 months of hire Willing to complete LAI training and administer LAI - - Preferred Qualifications: Pharmacy leadership experience - - Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits re subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $110,200 to $188,800 annually based on full-time employment. We comply with all minimum wage laws as applicable. - At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. - - - UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. - UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Read Less

Why USAA? Make sure to apply with all the requested information, as laid out in the job overview below. At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Join our Member Value team as a Director of Business and Data Analytics . Lead a talented team to transform member service experiences through end-to-end analytics. You'll uncover insights to drive higher satisfaction and value for our members, refine service strategies, and optimize performance. Partner with business leaders, mentor analytical staff, and translate complex data into actionable recommendations to drive significant change. Shape the future of member experience with data-driven insights. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. Relocation assistance is available for this position. What you'll do: Leads and collaborates on the strategic, tactical, operational, and financial responsibilities associated with CoSA data storage, data preparation, data exploration, information governance, analytics and information delivery. Oversees and coordinates the strategy of subfunctions in the establishment and execution on the delivery of information and analytics platforms and solutions to the business key stakeholders and cross-CoSA partners. Responsible for successful end to end process of information management, analytics and delivery. Ensures industry trends and best practices are evaluated and integrated into current process, technology, and development of strategic plans. Provides thought leadership and system thinking to influence relevant data, information, and application architecture decisions to include staying abreast of changes or evolution to industry standards. Leads data reporting to identify reporting opportunities, analytics, and complex projects that includes retirement of reports and promotion of advanced self service capabilities. Provides input on strategic insights to senior leaders and key stakeholders that contribute to functional objectives. Understands the business direction, environment, and strategies, to set the analytic direction and creates strategy to execute the approach that will influence business and drive change. Influences and oversees innovation, provides direction on work prioritization, manages capacity, assists with problem resolution. Oversees the Information delivery experience and risks to ensure teams maintain understanding of business processes, supporting data and applications and presentation of findings and recommendations. Identifies and pursues opportunities to utilize advanced data a delivery and business solutions techniques to optimize their contribution to resolving business issues. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree in Statistics, Mathematics, Operations Research, Engineering or other quantitative field (e.g. finance or a social/behavioral science); OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years data and analytics related experience, generating results in a complex financial services organization. 3 years of people leadership experience in building, managing and/or developing high-performing teams. Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals. Strong business acumen in the areas of measuring business outcomes, business operations, industry practices and emerging trends. Experience leading projects using Agile methodologies. Experience conducting moderately large scale data analysis using internal and external data to support business decision making. Proven ability to tell a story through data and communicate effectively with executive level leadership. What sets you apart: Prior U.S. military service or being a military spouse/domestic partner is highly valued. An advanced degree in a quantitative field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science, or a related discipline. A deep understanding of the customer/member journey and service operations. Demonstrated ability to innovate, develop, and implement advanced analytical strategies to enhance member experience across all touchpoints. Exceptional communication and presentation skills, with a proven talent for translating complex insights into tangible business impact. Proven experience in building, mentoring, and leading high-performing analytics teams to achieve strategic objectives. Compensation range: The salary range for this position is: $164,780 - $314,960. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on . Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. xqrzhdi All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Read Less

Description: Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button. We are seeking an energetic, dedicated professional to join our team in Maricopa, AZ as an Assistant Property Manager at Alto. About Us Roers Companies is a 2025 USA Today Top Workplace and a national leader in multifamily real estate investment, development, construction, and property management. Headquartered in Plymouth, Minnesota, were on a mission to elevate multifamily housing by developing and operating market-rate and affordable apartments in growing neighborhoods. Since our founding in 2012, Roers Cos. has developed more than $4 billion in real estate, representing 15,000+ homes across the Midwest, Mountain Southwest, and Sunbelt regions. Our team thrives on purpose-filled work, an entrepreneurial spirit, and unlimited growth potential. About the Property Discover a modern oasis where strength meets simplicity, and sophistication harmonizes with desert vibes. Alto, a retreat nestled in the heart of the desert, is designed for those who appreciate the art of living well. Our new 200-apartment affordable property embodies a community where individual elements come together, creating a symphony of texture and warmth. About You Youre passionate about your work and driven to achieve ambitious goals. You step up when the team needs an extra hand and arent afraid to ask for help when you need it. You make smart decisions because you get the big picture and ace the little details. In other words, you share our corporate values passion, work ethic, teamwork, integrity, and ownership mindset. As an Assistant Property Manager, you help people find their next home and get them connected in the community. Responsibilities As an Assistant Property Manager, you will help us fulfill our mission of connecting residents to community. In a given day, your tasks may include: Actively solicit business to achieve occupancy and rental goals of the property. Assure that prospective residents are reached through advertising and further market the property by responding to phone inquiries, internal leads and property tours. Lead property tours for prospective residents, showcasing all the amenities the property has to offer. Help set the standard on how other staff members engage prospective and current residents. Help with training staff as necessary and models effective sales techniques on a daily basis. Lead rent collection efforts, specifically with delinquent residents. This may involve lease termination and legal action if necessary. Assist in managing the propertys budget by making sound financial decisions to increase the net operating income of the community. Help maintain the accuracy of resident ledgers and files. Inspect unit during move-in and move-outs, walking units and the community as needed. Fill the role of acting Property Manager in their absence. Other duties as assigned Requirements: High School Diploma or GED. 1+ years leasing or Assistant Property Manager experience. Yardi experience preferred. Strong interpersonal, oral and written communication skills. Strong critical thinking/problem solving skills. Computer skills: Microsoft Word Read Less

Why USAA? Apply fast, check the full description by scrolling below to find out the full requirements for this role. At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated Executive Operational Planning Manager to join our Human Resources Chief of Staff team. In this role you will be responsible for providing support to the senior-most leaders through the prioritization and coordination of key deliverables and activities that drive interpretation of business operations and/or Centers of Excellence (CoE) analyses and initiatives, and the development of appropriate action plans and responses to address business issues and/or compliance and regulatory issues. Assist in the development and implementation of strategic and operational plans that drive success within key results areas. Act as liaison between business operations, both within and across the business units and enterprise CoEs. Provide moderate communications support to senior leadership for Board/Council/Committees, strategic or operational planning events, monthly business meetings, and/or compliance and regulatory requirements. Provide support and guidance to executive management to identify, develop and communicate specific business strategies across functional areas, utilizing expert knowledge of USAA, industry, business development, and financial planning. Lead strategic analyses of business needs and environmental trends in support of business strategy development and planning processes and, as appropriate, enterprise strategy and planning processes. Conduct business strategy reviews to assess progress and drive awareness of strategy achievement. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in the following location: San Antonio TX. Relocation assistance is not available for this position. What you'll do: Facilitates tactical and operational planning and implementation processes to assure that management is knowledgeable of process, goals, objectives and strategies. Monitors, coordinates, documents, and communicates progress toward achievement of business goals, objectives, strategies and action plan results. Evaluates the relevance of messages for intended audience and ensures consistency and accuracy. Provides advice and guidance and negotiates approval of communication materials with executive management and subject-matter experts prior to securing final approval from senior executive or Executive Council member. Ensures deliverables meet established standards of appearance and content and that all logistical requirements are satisfied. Responsible for the development, coordination and timely submission of relevant, broader level EC and Board/Council/Committee driven requirements. Provides oversight and support to project teams in development and implementation of departmental employee events and business conferences. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelors degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of project/program management experience supporting senior level executives, corporate event planning and/or managing executive level communications. Ability to build strong relationships and to work with all levels within the organization. Experience developing executive level briefings in support of EC, CEO and BoD deliverables. Demonstrated capability to navigate in a fast-paced environment and prioritize tasks with competing deadlines. Demonstrated ability to manage confidential information. Ability to interact and collaborate positively with executive leadership and communicate concepts clearly. Advanced knowledge of Microsoft Office Suite to include: Word, Excel and PowerPoint. What sets you apart: Prior experience working within or providing direct support to a Human Resources (HR) function, demonstrating an understanding of HR processes, initiatives, and organizational needs. Deep expertise in executive communications, presentation design, and data interpretation. Able to transform complex information into concise, leader-ready deliverables. Able to streamline presentation workflows and introduce repeatable processes to decrease turnaround times and improve cross-team collaboration. Proven ability to develop and manage sensitive and confidential data and materials with the utmost discretion and accuracy, ensuring compliance with all relevant policies and regulations. Advanced knowledge inProject Read Less

Why USAA? Make sure to apply with all the requested information, as laid out in the job overview below. At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Join our Member Value team as a Director of Business and Data Analytics . Lead a talented team to transform member service experiences through end-to-end analytics. You'll uncover insights to drive higher satisfaction and value for our members, refine service strategies, and optimize performance. Partner with business leaders, mentor analytical staff, and translate complex data into actionable recommendations to drive significant change. Shape the future of member experience with data-driven insights. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. Relocation assistance is available for this position. What you'll do: Leads and collaborates on the strategic, tactical, operational, and financial responsibilities associated with CoSA data storage, data preparation, data exploration, information governance, analytics and information delivery. Oversees and coordinates the strategy of subfunctions in the establishment and execution on the delivery of information and analytics platforms and solutions to the business key stakeholders and cross-CoSA partners. Responsible for successful end to end process of information management, analytics and delivery. Ensures industry trends and best practices are evaluated and integrated into current process, technology, and development of strategic plans. Provides thought leadership and system thinking to influence relevant data, information, and application architecture decisions to include staying abreast of changes or evolution to industry standards. Leads data reporting to identify reporting opportunities, analytics, and complex projects that includes retirement of reports and promotion of advanced self service capabilities. Provides input on strategic insights to senior leaders and key stakeholders that contribute to functional objectives. Understands the business direction, environment, and strategies, to set the analytic direction and creates strategy to execute the approach that will influence business and drive change. Influences and oversees innovation, provides direction on work prioritization, manages capacity, assists with problem resolution. Oversees the Information delivery experience and risks to ensure teams maintain understanding of business processes, supporting data and applications and presentation of findings and recommendations. Identifies and pursues opportunities to utilize advanced data a delivery and business solutions techniques to optimize their contribution to resolving business issues. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree in Statistics, Mathematics, Operations Research, Engineering or other quantitative field (e.g. finance or a social/behavioral science); OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years data and analytics related experience, generating results in a complex financial services organization. 3 years of people leadership experience in building, managing and/or developing high-performing teams. Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals. Strong business acumen in the areas of measuring business outcomes, business operations, industry practices and emerging trends. Experience leading projects using Agile methodologies. Experience conducting moderately large scale data analysis using internal and external data to support business decision making. Proven ability to tell a story through data and communicate effectively with executive level leadership. What sets you apart: Prior U.S. military service or being a military spouse/domestic partner is highly valued. An advanced degree in a quantitative field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science, or a related discipline. A deep understanding of the customer/member journey and service operations. Demonstrated ability to innovate, develop, and implement advanced analytical strategies to enhance member experience across all touchpoints. Exceptional communication and presentation skills, with a proven talent for translating complex insights into tangible business impact. Proven experience in building, mentoring, and leading high-performing analytics teams to achieve strategic objectives. Compensation range: The salary range for this position is: $164,780 - $314,960. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on . Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. xqrzhdi All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Read Less

Why USAA? Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered. At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be located in our Charlotte, NC office . Relocation assistance is not available for this position. We are seeking a proactive and innovative AML/Fraud Reporting Team Manager to lead our reporting efforts in the fight against financial crime . In this role, you will oversee the development and delivery of critical second line AML, Fraud, and other operational reports, ensuring EMG and Operations stakeholders have the information they need to effectively manage risk. The ideal candidate possesses a strong technical background, a deep understanding of AML and Fraud business processes, and outstanding leadership skills. You will manage a team of report developers, collaborate with IT, and be adept at adapting to unforeseen circumstances with creative solutions to ensure accurate and timely reporting. Manages teams on using data from internal and external sources to provide insight to analyst and decision-makers. Manages a team responsible for collaborating with stakeholders and other data and analytical leaders to define data and analytic needs for business functions. Prototypes solutions for displaying information based on business needs. Provides consultation to users and lead cross-functional teams to address business issues. What youll do: Collaborates with other data analyst and IT leaders across the Enterprise to implement an information strategy. Understands and supports the execution of the business intelligence strategic plan and partners with the business on determining compliant support solutions. Consults and advises business partners on decision support solutions. Ensures teams maintain understanding of business processes and high end-user satisfaction through meaningful partnerships. Encourages innovation, provides direction on work prioritization, manages capacity, assists with problem resolution. Responsible for direct report performance management, talent development, and career progression planning. Accountable for teamwork product volume, quality, and business value delivery. Serves as a liaison between the business and IT teams to build USAA core information delivery capabilities. Maintains industry expertise; advises and applies best practices in business intelligence solutions and platforms, usability testing, experience design and storytelling. Partners with line of business and Enterprise teams to ensure adherence to information governance and management standards. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; OR 4 years of related work experience in statistics, mathematics or quantitative analytics (10 years of experience in lieu of degree). 6 years of experience in data and analytics, technical or business-relevant function OR if advanced degree in a STEM discipline, 4 or more years experience in data and analytics, technical, or business-relevant function. 2 years of direct team lead, supervisory or management experience. Experience in authoring and gathering requirements for moderately complex business intelligence solutions. Demonstrated facilitation, collaboration and consensus building skills, with experience in presenting to cross-functional teams. Demonstrated experience applying business intelligence practices, methods, and problem-solving strategies. Experience leading and coaching others in understanding and translating needs into requirements. Knowledge of relevant regulatory compliance, industry regulations, risk management practices, and regulatory data sources. Advanced experience developing business deliverables that leverage business intelligence platforms, data management platforms, or SQL-based languages (Tableau, Business Objects, Snowflake, Hadoop, Netezza, NoSQL, ANSI SQL, or related). Demonstrated the ability to embed intuitive story telling within the business intelligence solutions and platforms including concise presentation of complex technical details. What sets you apart: Familiar with USAA AML processes, procedures, and reporting standards. Knowledge of USAA data structure and data governance standards. Proven background in Anti-Money Laundering (AML) and/or Fraud Investigations. Familiarity in financial crimes concepts, including transaction monitoring, AML and Fraud investigations, and case management systems. Mastery of AML, Fraud, CTR, OFAC, PEP/NN, KYC, QA/QC concepts, terminology, regulatory requirements, and data table structures as foundational domains to oversee the development and delivery of critical AML, Fraud, and other related operational, management, and regulatory reporting and metrics. Advanced analytical skills with expertise in understanding business problems and translate to technical and reporting solutions, with strong attention to detail. Excellent communication and collaboration skills for working with cross-functional teams; ability to bridge the gap between technical features and business needs. Proven ability to lead diverse teams with varied skill sets to achieve common goals. This includes effectively assigning projects, tracking progress, and empowering team members to resolve obstacles independently. The ideal candidate also possesses strong negotiation skills and sound judgment in determining when and how to escalate issues appropriately. Technical Proficiency: Expertise in Snowflake, including data modeling, advanced SQL development, and performance tuning. Proficiency in Universe Design Tool (UDT) and/or Information Design Tool (IDT). Experience developing complex WebI reports with custom calculations, filters, prompts, and sections. Solid understanding of SQL, relational databases (e.g., Snowflake, Oracle, Microsoft SQL Server, etc.), data modeling principles, and cloud data architecture. Experience with multiple programming languages/environments (e.g., Python, SAS, SQL, etc.). Experience with reporting tools/technology (e.g., Tableau, Business Objects, SalesForce, Dremio, etc.). Experience working with large datasets and optimizing report performance. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation : The salary range for this position is: $114,080 - $205,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on . Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. xqrzhdi Thus, interested candidates are encouraged to apply the same day they view this posting. Read Less

Why USAA? Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap. At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Are you a proven sales leader with a passion for achieving results and building high-performance teams? We are seeking a dedicated Director to lead a large-scale, multi-carrier contact center team serving businesses across all 50 states. In this role, youll provide effective coaching and support to a team of General Lines Managers and Agents with advanced knowledge of Commercial Lines Products. You'll champion a competitive sales culture focused on revenue growth, premium expansion, and multiline effectiveness. You'll also own full-funnel sales execution - managing inbound opportunities and outbound follow-ups - while demonstrating deep industry expertise to deliver exceptional outcomes. If you thrive in a fast-paced environment, excel at scoreboarding and coaching, and have a track record of exceeding high-reaching sales targets, this is your opportunity to shape the future of our commercial insurance distribution. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site 4 days per week. What you'll do: Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Leads a team of managers to provide Commercial Lines needs assessment while employing industry knowledge of products and specialized coverages delivered through multiple Agency alliance carriers and broker markets Supports achievement of business objectives including compliance and regulatory action, revenue/growth targets, call center performance and product performance through effective management. Uses knowledge of carrier relationships, systems, sales process, and underwriting practices in a multi-carrier environment, positioning department for success. Leads transnational change in the commercial operational team. Develops and implement sales culture while maintaining service excellence. Maintains high degree of General Lines industry expertise and knowledge of business segment and industry trends to facilitate and support the technical and interpersonal skills development of manager direct reports and their teams. Responsible for achievement of business objectives including compliance and regulatory action, revenue/growth targets, call center performance and product performance through effective management. Collaborates with internal and external partners (alliance carrier underwriting, product management) to ensure quality submissions and appropriate coverage. Reviews key reporting results to include process adherence escalations and exceptions. Works with external carriers and partners, using knowledge of carrier relationships, systems, sales process, and underwriting practices in a multi-carrier environment, positioning department for success. Builds and leads a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. What you have: Bachelors degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of insurance sales and service experience to include at least 4 years of High Value insurance experience, Commercial Lines Insurance, or Agency or Brokerage experience. 2 years of direct-to-consumer sales and service experience. 3 years of management or leadership experience. 2 years of Agency or Broker experience. Understanding of Sales and Underwriting processes/practices. Experience handling multiple carrier relationships and performance with the use of carrier systems and reporting capabilities. Experience with Agency Management Systems. Ability to work in dynamic and agile environment. Ability to work in a multi-functional highly collaborative working group. Valid Property and Casualty insurance license for home state and/or ability to obtain home state and multistate license within 90 days. What sets you apart: Experience leading large-scale contact center operations (100+ agents) with hybrid/remote workforce management and full funnel ownership (inbound and outbound follow-up) Deep expertise in multi-carrier commercial insurance sales , including operational alignment and relationship management with 20+ alliance carriers and broker markets Comprehensive knowledge of commercial Business classification and multi-state regulatory compliance , ensuring quality submissions and appropriate coverage across all 50 states Proficiency in contact center technology and CRM platforms , with a focus on optimizing sales workflows and agent productivity Exceptional leadership skills , with experience leading larger groups of leaders and developing high-performing teams through recruiting, retention, and advanced coaching strategies US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on . Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. xqrzhdi All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Read Less

Why USAA? All potential applicants are encouraged to scroll through and read the complete job description before applying. At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Were building something newand were looking for bold, creative, and strategic talent to help shape it. USAAs Corporate Affairs team is growing as part of an exciting transformation to strengthen how we engage with our members and each other in service of our mission. Whether youre a strategic business partner or a creative storyteller, join us to forge smarter connections, deeper partnerships, and stronger outcomes. Together, were enhancing how we serve the military community and their familiesmaking every interaction more meaningful. As a strategic Account Manager supporting USAA - youll lead the development and delivery of integrated communications strategies that inform, engage and inspire. With a strong understanding of the financial services landscape, your part strategist, part storyteller and part project manager deeply attuned to the business, its people, and the channels that matter. Youll collaborate across Corporate Affairs and act as a connectorbringing strategic thinking, content savvy and rigor to every engagement. Youll bring the ability to quickly understand business goals, navigate functional priorities and translate complex strategies into clear, actionable communications. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX or Plano, TX. Relocation assistance is not available for this position. What you'll do: Provides regular counsel and insight to senior management, company leaders, subject-matter experts, and unit staff to develop highly complex effective communication strategies and tactics in support of enterprise strategic initiatives. Prioritizes highly complex communication projects and ensures they support enterprise plans for employee, member, and public initiatives. Serves as a key influencer and integrator of strategic objectives across the enterprise. Creates strategies that employ communications tactics such as press outreach, online advocacy, social networking internal and external social channels, leadership, and other internal and external communication channels, and publications. Measures the effectiveness of communications strategies to ensure objectives are met. Develops and implements highly complex communications plans in support of business objectives and collaborates with colleagues to support positive business outcomes, protect and enhance USAA's reputation, and engage the company's workforce. Develops, manages and executes effective messaging, collateral, processes and strategies in support of business initiatives, craft key messaging for use with federal and local regulators. Partners with various teams within the Marketing Read Less

Why USAA? Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application. At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is on a bold journey to become a skills-powered organization. We are seeking a strategic and visionary leader to drive this transformationredefining how we understand, develop, and deploy talent across the enterprise. This role will lead the design and implementation of our AI-powered talent marketplace, connecting people to opportunity through the lens of skills, not roles. By shifting from a job-centric model to a skills-based approach, this leader will unlock workforce agility, elevate employee experience, and accelerate business performance. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in San Antonio, TX. Relocation assistance is available for this position. The Work Ahead Skills Strategy Leadership : Define and execute a comprehensive strategy to transition USAA into a skills-based organization, aligning workforce practices with business priorities and future capabilities. Talent Marketplace Implementation : Lead the deployment of an AI-powered internal talent marketplace that matches employees to gigs, projects, roles, and learning pathways based on skills and potential. Workforce Intelligence : Build and maintain a robust skills taxonomy and data infrastructure to enable dynamic workforce planning, talent mobility, and capability development. Technology Integration : Partner with HR Tech, Data, and AI teams to ensure seamless integration of marketplace platforms into the broader talent ecosystem. Change Activation : Drive enterprise-wide change management and engagement strategies to foster adoption, mindset shift, and sustained impact. Cross-functional Collaboration : Work closely with business leaders, HR, Finance, and Strategy teams to co-create solutions that meet evolving talent needs. Measurement 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree 8+ years of experience in enterprise-level talent program and process development and implementation with a focus on talent development (e.g. coaching, mentoring, rotations, leadership development, talent pipeline planning, learning, skills management) Advanced knowledge of various talent management technology solutions Excellent communication, presentation, and interpersonal skills, particularly when working with senior executives Proven ability to develop and implement strategic talent management initiatives Proven ability and experience managing and influencing senior leaders and peer stakeholders Uses technology, AI, and/or automation to work efficiently and champions these behaviors among teammates Stays attuned to advancement in research and practice and applies those insights to work Experience managing change in support of organizational or programmatic initiatives Demonstrates a structured approach to problem solving while balancing competing priorities What sets you apart: Proven experience leading skills-based transformation or talent marketplace implementation in a large, complex organization Deep expertise in workforce strategy, organizational design, and talent technology Strong understanding of AI-enabled platforms and their application in HR and talent management Exceptional ability to influence across functions and levels, driving alignment and action Experience building and operationalizing skills taxonomies and data frameworks Demonstrated success in leading change and enabling enterprise-wide adoption Masters degree in Business, HR, Organizational Development, or related field Compensation range: The salary rang for this position is: $127,310.00 - $243,340.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on . Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. xqrzhdi All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Read Less

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity There are 2 positions available. As a dedicated, Business Process Owner Senior you will plan, direct, and coordinate activities for complex processes, including problem definition, evaluation of requirements, design, testing, and implementation of business processes. You will be responsible to understand the process operating objectives, business rules, performance requirements, risks, and controls and interactions between dependent processes to minimize failures, eliminate redundancies, and control process performance necessary to achieve efficient, effective design and execution of the process. You will support alignment of process to overall experience strategy and vision. Applying for this role is straight forward Scroll down and click on Apply to be considered for this position. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Chesapeake, VA, Colorado Springs, CO, Phoenix, AZ, San Antonio, TX, or Tampa, FL. Relocation assistance is not available for this position. These positions will support Claims Litigations. What you'll do: Develop and implement strategic customer specific business process program plans that align with enterprise strategy and influence appropriate roadmap(s). Apply expert knowledge of the business and lead the alignment and development of business deliverable processes and capabilities to materially change and improve business performance. Serve as functional expert bringing diverse perspective to leverage multiple ways of thinking while developing end-user focused process solution. Manage the performance of processes by developing control limits, monitoring key performance indicators, and informing stakeholders of any deficiencies, improvements, operational risks issues, etc. and drives collaborative efforts to ensure process delivers against requirements. Identify, own, execute, enhance, and align controls to mitigate operational and compliance risks as it pertains to owned processes as it pertains to owned processes. Develop communication plans for customers and internal stakeholders. Ensure alignment between internal stakeholders and customers across all business process projects and services using proactive communication and engagement strategies. Utilize reporting, data, and analytics to measure process and project performance, deliver process operational efficiencies, and inform key stakeholders. Stay current with emerging technologies and evaluates business processes to lead continuous process improvement efforts. Lead solution development including business case / benefits substantiation and drive business requirements for process improvement initiatives. Provide mentorship and guidance support for team and applicable business partners. Actively provide relevant business performance intel to progress the planning, research, analysis, development, and implementation of new and modifications to existing applications and processes to provide new or improved capabilities, products, and/or services. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years business process execution/knowledge/experience, consulting, and/or process engineering/optimization. Experience in successfully applying quality management, process improvement, and problem-solving tools and methodologies. Experience in implementing and sustaining change/improvements (change champion). Hands on experience with Process Mapping and Modeling and creating and validating process documentation. Experience in the application of process management standards and policies, and knowledge of applicable regulations and risk management practices. Demonstrated experience with Lean, Business Process Management, or similar methodology. Demonstrated experience with utilizing various systems to collect and analyze data. What sets you apart: P Read Less

PURPOSE AND SCOPE: Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements. The FKC master social worker (MSW) is expected to assist patients in achieving their psychosocial goals and supports the delivery of excellent behavioral health care to patients by providing direction, guidance and support to facility master social workers in an assigned area. Acts as a resource and subject matter expert to collaborate with facility MSW and other members of the quality team and assist local facilities in the improvement of patient clinical and quality health outcomes. PRINCIPAL DUTIES AND RESPONSIBILITIES: * . * Serves as subject matter expert and work with management to create strategic plans to improve outcomes and key performance indicators related to Quality Incentive Program (QIP), Value Based Care Program, and quality outcomes in assigned area. * Manages the execution of Social Work initiatives, interventions and standardized supportive counseling and education materials with facility MSWs within the assigned area. * Provides support to facility staff in assigned area to promote patient/provider relationship by addressing disruptive patient behavior and potential voluntary and involuntary discharges. Ensures CMS Conditions for Coverage and FMS policy requirements are reviewed as a part of the decision-making process. * Collaborates with Area Operational leadership to develop strategic plans to support patient experience in efforts to promote quality improvement through initiatives and trainings. * Provides direction, social work guidance related to appropriate theoretical perspectives and feedback based upon professional standards and FMCNA guidelines to support facility MSWs within the assigned area in achieving the desired outcomes in the following: quality, patient satisfaction, teamwork, unit culture, and employee satisfaction. * Provides leadership, coaching and development plans for all direct reports to maintain an engaged and productive workforce; partnering with Human Resources on employee matters. * Manages the staffing of Social Work Services to ensure master social workers coverage. Responsible for enlisting master social workers coverage at dialysis facilities within the assigned area during times of master social workers leave of absences, vacations, census increases and vacancies. * Manages orientation and training of all new master social workers within the assigned area. Provides communication and ongoing training required for existing facility social work to enhance clinical competencies and meet policies and procedures individually and/or through area meetings. * Attends and participates in regional, area, facility and team meetings as appropriate which may include quality team building and staff development and other meetings as appropriate. Collaborates with appropriate management staff as needed to achieve effective inter-disciplinary, intra-disciplinary and clinic relationships. * Monitors and audits Social Work Progress Notes, Comprehensive Interdisciplinary Assessments, Plans of Care, and other documentation to meet CMS Conditions for Coverage and FMS policies. * Ensures all master social workers within assign area have current licensure and maintain continuing education hours as specified by the Association Social Work Board and state licensure regulations where applicable. Maintains and improves knowledge and skills for a competent and innovative practice. * Regularly monitors registration and licensure status of direct reports. * Performs other related duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: * The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Day to day work includes desk and personal computer work and interaction with patients, facility staff and physicians. * The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials. * The position requires travel between assigned facilities and various locations within the community. Travel to Regional, Division and Corporate meetings may be required. SUPERVISION: * Responsible for the direct supervision of facility master social workers within the assigned area EDUCATION AND REQUIRED CREDENTIALS: * Masters in Social Work required * State Specific Licensure required EXPERIENCE AND SKILLS: * 2-3 years dialysis experience required * 3+ years' supervisory or project/program management experience preferred. * Licensure to provide therapeutic counseling and supervision, preferred * Proficient with Microsoft applications including Outlook, Word, Excel, PowerPoint and other web-based applications. * Demonstrated leadership competencies and skills for the position, including ability to teach, strong organizational skills, excellent communication, customer service, relationship development, results orientation, team building and decision making. * Maintains professional demeanor and presentation * Ability to work collaboratively with other members of the team, motivate other team members, and gain support and input from team members in an unstructured environment. The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies. Annual Rate: $71,000 - $121,000 Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance. Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws. EOE, disability/veterans Read Less

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be located in our Charlotte, NC office . Relocation assistance is not available for this position. We are seeking a proactive and innovative AML/Fraud Reporting Team Manager to lead our reporting efforts in the fight against financial crime . In this role, you will oversee the development and delivery of critical second line AML, Fraud, and other operational reports, ensuring EMG and Operations stakeholders have the information they need to effectively manage risk. The ideal candidate possesses a strong technical background, a deep understanding of AML and Fraud business processes, and outstanding leadership skills. You will manage a team of report developers, collaborate with IT, and be adept at adapting to unforeseen circumstances with creative solutions to ensure accurate and timely reporting. Manages teams on using data from internal and external sources to provide insight to analyst and decision-makers. Manages a team responsible for collaborating with stakeholders and other data and analytical leaders to define data and analytic needs for business functions. Prototypes solutions for displaying information based on business needs. Provides consultation to users and lead cross-functional teams to address business issues. Collaborates with other data analyst and IT leaders across the Enterprise to implement an information strategy. Understands and supports the execution of the business intelligence strategic plan and partners with the business on determining compliant support solutions. Consults and advises business partners on decision support solutions. Ensures teams maintain understanding of business processes and high end-user satisfaction through meaningful partnerships. Encourages innovation, provides direction on work prioritization, manages capacity, assists with problem resolution. Responsible for direct report performance management, talent development, and career progression planning. Accountable for teamwork product volume, quality, and business value delivery. Serves as a liaison between the business and IT teams to build USAA core information delivery capabilities. advises and applies best practices in business intelligence solutions and platforms, usability testing, experience design and storytelling. Partners with line of business and Enterprise teams to ensure adherence to information governance and management standards. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; OR 4 years of related work experience in statistics, mathematics or quantitative analytics (10 years of experience in lieu of degree). ~6 years of experience in data and analytics, technical or business-relevant function OR if advanced degree in a STEM discipline, 4 or more years’ experience in data and analytics, technical, or business-relevant function. ~2 years of direct team lead, supervisory or management experience. ~ Experience in authoring and gathering requirements for moderately complex business intelligence solutions. ~ Demonstrated facilitation, collaboration and consensus building skills, with experience in presenting to cross-functional teams. ~ Demonstrated experience applying business intelligence practices, methods, and problem-solving strategies. ~ Experience leading and coaching others in understanding and translating needs into requirements. ~ Knowledge of relevant regulatory compliance, industry regulations, risk management practices, and regulatory data sources. ~ Advanced experience developing business deliverables that leverage business intelligence platforms, data management platforms, or SQL-based languages (Tableau, Business Objects, Snowflake, Hadoop, Netezza, NoSQL, ANSI SQL, or related). ~ Demonstrated the ability to embed intuitive story telling within the business intelligence solutions and platforms including concise presentation of complex technical details. Knowledge of USAA data structure and data governance standards. Proven background in Anti-Money Laundering (AML) and/or Fraud Investigations. Familiarity in financial crimes concepts, including transaction monitoring, AML and Fraud investigations, and case management systems. Mastery of AML, Fraud, CTR, OFAC, PEP/NN, KYC, QA/QC concepts, terminology, regulatory requirements, and data table structures as foundational domains to oversee the development and delivery of critical AML, Fraud, and other related operational, management, and regulatory reporting and metrics. Advanced analytical skills with expertise in understanding business problems and translate to technical and reporting solutions, with strong attention to detail. ability to bridge the gap between technical features and business needs. This includes effectively assigning projects, tracking progress, and empowering team members to resolve obstacles independently. Expertise in Snowflake, including data modeling, advanced SQL development, and performance tuning. Solid understanding of SQL, relational databases (e.g., Snowflake, Oracle, Microsoft SQL Server, etc.), data modeling principles, and cloud data architecture. Experience with multiple programming languages/environments (e.g., Python, SAS, SQL, etc.). Tableau, Business Objects, SalesForce, Dremio, etc.). Experience working with large datasets and optimizing report performance. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Read Less

When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Sunrise of Wilton Job ID 2025-235818 JOB OVERVIEW The Care Manager/CNA is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods. The Care Manager provides hands on care and physical and emotional support as outlined in each resident's Individualized Service Plan (ISP) while maintaining a safe and comfortable home like environment. The Care Manager/"Designated Care Manager" is responsible for demonstrating the Mission for Sunrise Senior Living, "to champion quality of life for all seniors" in accordance with federal, state/provincial, and local laws and regulations and Sunrise Senior Living standards, policies, and procedures to promote the highest degree of quality care and services to our residents. RESPONSIBILITIES & QUALIFICATIONS Job Description Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Resident Care * Review, read, notate, and initial Daily Log to document and learn about pertinent information about residents. * Participate in the development of the ISPs and monthly updates. * Review designated assignments. * Responsible for a designated group of residents during the shift, knows where residents are, and physically checks on them throughout the shift. * Observe, report, and document symptoms and conditions of residents for changes in condition such as skin, behavior, alertness, weight, diet, and participation in activities. * Attend daily Cross Over meetings by the lead care manager. * Notify supervisor and resident care director if a resident has increased care needs. * Inform supervisor of any resident changes in condition. * Respond to security system and resident call bells promptly and immediately. Take appropriate action including resetting call bells. * Greet guests, family members, residents, and team members. * Answer, direct and/or respond to phone calls in a timely, courteous, and professional manner. * Assist with continence management and dispose of all continence products properly to ensure sanitation of resident suite and community restrooms using standard care procedures. * Communicate with families and is a resource as needed. * Help residents maintain independence and physical safety and promote dignity of each resident adhering to the standards of Resident Rights and Sunrise Principles of Service. * Participate/lead and assist residents with activities of daily living (ADLs) and Invite, Encourage, and Assist (IEA) residents to participate in activities as indicated on the ISP. * Engage residents in life skills and other life enrichment activities throughout the day in reminiscence. * Strive to understand and respond to each resident with empathy, always remaining mindful of the resident's unique communication patterns or history and basic human needs. * Maintain an atmosphere of warmth, personal interest, and positive emphasis as well as a calm environment. * Ensure the established safety regulations are always followed. * Practice routinely good Standard Care Precautions of cleanliness, hygiene, and health. * Host and engage in activities with the residents daily. Risk Management and General Safety * Partner with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements, promoting Risk Management programs and policies, and adhering to safety rules and regulations. * Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures. * Report all accidents/incidents immediately. * Reports all unsafe and hazardous conditions/equipment immediately. * Ensure any cords, carts, equipment, and other hazards are always kept out of the way, not blocking exits, and in compliance with fire codes. * Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials. * Report occupational exposures to blood, body fluids, infectious materials, sharp sticks, and hazardous chemicals immediately. * Ensure oxygen tanks are stored safely, exchanged when empty and monitored to make sure liters of oxygen are at prescribed levels. Housekeeping and Laundry Services * Maintain and clean resident's room as assigned including making beds, emptying trash, putting clothes away appropriately, spot sweeping, and mopping as needed. * Wash resident's laundry as noted in the ISP and as needed. * Wash and fold dining room linens and napkins. * Complete assigned housekeeping tasks. * Maintain common areas in a clean and tidy manner at all times. Dining Service * Serve meals in the dining room and work in the dining room as assigned. * Promote and ensure a pleasant dining experience during all meals. * Assist with dining room set up and clean up as assigned. * Participate in pre-meal meetings. * Follow residents' diets as indicated on ISP and Confidential Diet Board/Chart. * Observe, note, and document in daily log any resident changes in dining habits. * Respond to the dining needs of the residents and guests while maintaining Sunrise hospitality and service standards. * Provide room service delivery as needed. * Practice safe food handling in compliance with universal care precautions at all times. Specific Responsibilities for the Reminiscence Neighborhood Care Manager * IEA residents in life skills and other life enriching activities as indicated on ISP and demographic profile. * IEA residents to attend the afternoon social. * Incorporate the concept of 'Creating Pleasant Days' into the resident's daily routine. * Integrate the individual resident's life skills into their daily routine. * Blend a variety of multi-sensory experiences into the resident's day. * Participate in monthly letters home and letter writing with the residents and their families. Training and Contributing to Team Success * Participate as a member of a team and commits to working toward team goals. * Demonstrate in daily interactions with others, our Team Member Credo. * Commit to serving our residents and guests through our Principles of Service. * Contribute to the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops. * Attend regular meetings; Town Hall, Department Team, Cross Over, and others as directed by the Supervisor/Department Coordinator. * Attend regular training by Assisted Living Coordinator (ALC), Resident Care Coordinator (RCC) or Reminiscence Coordinator (RC) using mini modules. * Comply with all infection control techniques, placement of bio-hazard containers, and removal techniques as listed in policies and procedures. * Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. * Perform other duties as assigned. Core Competencies * Ability to react and remain calm in difficult situations * Ability to handle multiple priorities * Possess written and verbal skills for effective communication and a level of understanding * Competent in organizational and time management skills * Demonstrates good judgment, problem solving and decision-making skills Experience and Qualifications * High School diploma/GED accepted and may be required per state/provincial regulations. * CPR Certificate and First Aid as required by state/provincial regulations * Must be at least 18 years of age * Previous experience working with seniors preferred * Desire to serve and care for seniors * Ability to make choices and decisions and act in the resident's best interest * As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: * Medical, Dental, Vision, Life, and Disability Plans * Retirement Savings Plans * Employee Assistant Program / Discount Program * Paid time off (PTO), sick time, and holiday pay * myFlexPay offered to get paid within hours of a shift * Tuition Reimbursement * In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. * Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work® PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable). Read Less

Why USAA? Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck. At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are hiring an Auto Non Injury Express and an Auto Non Injury Core - Manager, Claims Operations. As a dedicated Manager, Claims Operations, you will lead and be accountable for auto, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in the following location: Chesapeake, VA. Relocation assistance is not available for this position. What you'll do: Inspect and review quality of claim files and provide feedback to employees as appropriate. Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. Proactively find opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners Create conditions for success removes obstacles, lead and champion change. Achieve optimal productivity through handling workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. Handle issues and make appropriate decisions based on the policy. Facilitate and guide employees through skill identification and developing for career progression. Support projects by serving as a subject matter expert. Hire, develop, and coach claims employees for results delivery. Consistently coach employees on claims handling and find opportunities to improve overall process and engagement Ensure risks associated with business activities are effectively identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelors degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. 2 years of direct team lead, supervisory or management experience. Experience using and interpreting data to make decisions. Demonstrated leadership, initiative, customer service and/or claims handling skills. Acquisition and maintenance of applicable insurance adjuster license within 6 months-time in role. What sets you apart: 3+ years of recent Claims Manager or Supervisor experience Experience handling physical damage claims Strong experience coaching and developing claims adjusters to meet organizational and development goals Masters Degree and/or CPCU designation US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $103,450-$197,730. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on . Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. xqrzhdi All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Read Less

Payroll Tax Manager

OAK RIDGE, TN
$85,000 $110,000 Annually

Job Title: Payroll Tax Manager

Position Overview:

We are seeking an experienced and detail-oriented Payroll Tax Manager to join our team. The ideal candidate will ensure compliance with all payroll tax regulations, manage tax reporting, and lead a dedicated team to deliver excellence in payroll tax operations. As the Payroll Tax Manager, you will play a pivotal role in implementing efficient tax processes and strategies to optimize company financial operations.

Key Responsibilities:

- Oversee and manage all aspects of payroll tax activities, ensuring compliance with federal, state, and local tax regulations.
- Develop and implement payroll tax policies and procedures that align with the company's strategic objectives.
- Ensure accurate and timely filing of all payroll tax returns and payments.
- Maintain up-to-date knowledge of changing tax laws and regulations and communicate potential impacts to relevant stakeholders.
- Collaborate with internal teams and external advisors to manage tax audits and inquiries promptly.
- Lead, mentor, and develop the payroll tax team, fostering a culture of continuous improvement and professional growth.
- Analyze payroll tax processes and systems to identify areas for improvement and implement effective solutions.
- Prepare and present detailed reports and updates on payroll tax activities to senior management.
- Serve as the primary point of contact for payroll tax-related inquiries and provide expert advice to employees and management.

Qualifications:

- Bachelor's degree in Finance, Accounting, or a related field preferred.
- Minimum of 5 years of experience in payroll tax management or a related role.
- Comprehensive knowledge of federal, state, and local tax regulations.
- Strong analytical skills and attention to detail.
- Proven experience in managing and developing high-performing teams.
- Proficient in payroll software and Microsoft Office Suite, especially Excel.
- Excellent communication, organizational, and problem-solving skills.
- Ability to work independently and manage multiple projects simultaneously in a fast-paced environment.

Join our team and contribute to our mission of delivering outstanding financial services and support. We value integrity, collaboration, and expertise, and we are excited to welcome a talented Payroll Tax Manager to our organization.

JOB CODE:

Compensation details: 00 Yearly Salary

PI998096c807d4-7163

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Quality Assurance & Regulatory Manager - Valencia & Burbank, CA

Company Benefits

100% employer paid medical and dental 401(k) matching contributionGenerous PTO and paid holidaysLong-term disabilityLife and AD&DHealth Care and Dependent Care Flex SpendingTuition reimbursementProfit-sharing program

Pay: $110,000 - $150,000 annually (DOE)

Position is Onsite

Company Overview

Contributing to Saving Lives

The Eckert & Ziegler Group is one of the world's largest providers of isotope technology for medical, scientific, and industrial use. The core businesses of the Group are Diagnostic Nuclear Medicine Imaging, Cancer Therapy, and Industrial Radiometry.

Business Segment Overview

Eckert & Ziegler Isotope Products provides sealed and unsealed radiation sources and materials for Medical Imaging sources; Industrial sources for measurement and analysis; Oil Well Logging sources and related products; Reference, Calibration and Environmental Monitoring sources and solutions; Bulk radioisotopes for pharmaceutical, therapeutic and industrial product manufacturing; Services for collection, recycling and disposal of sources and low-activity waste; Sources for industrial Non-Destructive Testing; High-Activity radiation sources for radiation processing and sterilization; Medical and Industrial irradiators for blood irradiation, sterilization or calibration.

The Job

Eckert & Ziegler Isotope Products seeks a Quality Assurance & Regulatory Manager to join our team. The Quality Assurance and Regulatory Manager supports the Director of Quality Operations in maintaining an effective Quality Assurance (QA) program, and GMP Quality Management System which consistently delivers high quality company products. This person audits all activities to verify that appropriate current procedures are followed and keeps the Director of Quality Operations and other designates fully informed, through verbal and written reports and memoranda, on the status of QC, and QA and Regulatory activities, problems, and customer complaints. This person and their team assist in maintaining the company's GMP Quality Management System program.

ESSENTIAL DUTIES:

Operates under the guidance of the Director of Quality Operations as necessary, to assure compliance with the company GMP Quality Management System program.Keeps the Director of Quality Operations informed of activities through reports, memos, and meetings; Serves as back-up to the Director of Quality Operations.Acts as the Calibration Laboratory Management Representative for the company.Oversees on ISO 9001, MDSAP (ISO 13485, TG(MD)R Sch3, RDC ANVISA 665/2022, CMDR, Japan MHLW Ministerial Ordinance No. 169, FDA (21 CFR 820 , FDB, CA-RHB (Radiological Health Branch-product registrations, compliance, & licensing), Nuclear Regulatory Commission (NRC), Bureau of Industry & Security (BIS), DOT 49 CFR / IAEA, DAkkS / ISO 17025 , and Medical Device Directive (93/42/EEC) and Medical Device Regulation (EU 2017/745) CE Mark compliant Quality Management System.Manages and conducts cGMP and employee trainings.Maintains additional quality systems and compliance as required. Oversees the Regulatory Compliance Program, Corrective Action & Prevention Action (CAPAs) Program and the Internal Audit Program.Conducts internal and supplier audits, writes audit reports, issues CAPAs and trains internal auditors to conduct these activities. Conducts regulatory reviews and submits product registrations for NRC/CA-RHB SS&DRs, CMDR licenses, RMLs, FDA, MDD/MDR, import / export control, and others as applicable.Conducts customer license reviews and contacts regulatory agencies and customers as required.Applies for export licenses from BIS and NRC as required.Supports Special Form Radioactive Materials compliance.Supports the approval of capsule / package test report documentation and certificates.Oversees the company's Document Management Program.Oversees, manages, and conducts revision process of old procedures as necessary to maintain Quality Control and Quality Assurance of the products. Has final approval on all controlled procedures, procedure revisions, Engineering Drawings, and Engineering Change Orders.Supports all activities related to documentation control. Responsible for the Customer Complaints and Returns program.Evaluates customer complaints, with input from Sales as needed, and assist in the maintenance of the returned sources program. Has final approval of Complaints and Returns reports.Assists in scheduling, participating, follow-up, or leading audits as required.Manages the company wide training program by formulating and conducting Quality and Regulatory training.Interviews employment candidates and make hiring suggestions to upper management.Plans, assigns, and directs work.Sets / oversees department goals and objectives and work towards reaching those goals.Trains and motivates employees.Conducts employee performance appraisals.Rewards and disciplines employees, addressing complaints and resolving problems.Travel required at various times to Burbank and Valencia facilities, and for supplier audits and training.Performs other duties as required by management.

Requirements:

Minimum education (or substitute experience) required: Bachelor's degree or equivalent in a scientific related field. Minimum experience required: 5 years of relevant experience in GMP, medical devices, or pharmaceuticals, preferably within a Regulatory-related field, with responsibilities for managing others. 5 years' experience in handling GMP programs, including but not limited to product registrations and customer licensing for FDA, MDSAP and EU MDR (CE Marking), and other international markets. Abilities and skills required:Certified Lead Auditor.Must be able to travel and work in Burbank and in Valencia.Experience with compliance to MDSAP, European Medical Device Directives (MDD), EU MDR/IVD, FDA, QSR/QMSR, ISO standards, and other applicable regulatory requirements.Proven track record of agency interactions, product registrations.Experience in documentation and records administration.Customer service experience and handling customer complaints.Must be able to communicate clearly and succinctly and effectively over the phone, videoconference, and in writing with various clients including regulatory agencies.Strong interpersonal skills, with the ability to communicate effectively at all levels of the organization.Excellent problem solving, prioritizing, and time management skills.Ability to lead and conduct internal, supplier, and customer audits.Strong attention to detail.Experience in design control, manufacturing, process development, quality assurance, quality control.Ability to work independently and in a team environment.Excellent planning, organization, and flexibility to adjust to a rapidly changing environment.Proficient in Microsoft Dynamics or equivalent ERP system, Microsoft Office Suite applications (Word, Excel, PowerPoint), Teams, SharePoint, and SmartDraw or equivalent flowcharting program.Able to lift up to 50 lbs.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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Compensation details: 00 Yearly Salary

PI1c4030f0c5fb-4300

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