We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.) Our Mission: To actively connect people to their next great opportunity. Who We Are: ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS Read Less

We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.) Our Mission: To actively connect people to their next great opportunity. Who We Are: ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS Read Less

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Why this role is on the menu This role reports to the Director of Accounts Receivable within the CAO organization, whose primary focus is scaling and optimizing Instacart’s order-to-cash operations. Our team drives excellence across credit, collections, and AR reporting in support of Instacart’s growing B2B business—and we need a seasoned leader to match that pace. We’re hiring a Manager II, Credit you build the systems, habits, and relationships that make performance sustainable. You’re equally comfortable presenting findings to a leadership team and rolling up your sleeves to manage escalation of high-risk or delinquent accounts—including direct engagement with customers and internal stakeholders to drive resolution. Must-have pantry staples (Minimum Qualifications) 5–8 years of experience in accounts receivable, credit, collections, or related finance operations, with at least 2–3 years in a people leadership role. Demonstrated success managing and developing teams, including goal-setting, performance management, and employee development. Proven ability to manage cross-functional relationships and influence stakeholders across business units. Solid understanding of SOX key controls, audit requirements, and financial controllership standards. Strong analytical skills, including financial statement analysis and credit risk assessment. Experience with AR operational approvals such as credit limits, write-offs, refunds, and payment plans. Bachelor’s degree in Finance, Accounting, Business, or a related field. Optional garnishes (Preferred Qualifications) Experienced people leader with a background managing FTE and BPO team structures in a remote setting. Demonstrated success transforming AR processes, including cash applications, billing, collections, and credit. Familiarity with key CRM and ERP tools such as Salesforce and Oracle. Industry experience in tech, advertising, or B2B platforms in an AR leadership capacity. Familiarity with AI and automation tools and experience applying them to AR processes. #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here . Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please rea d more about our benefits offerings here . For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $145,000 - $153,000 USD WA $139,000 - $146,500 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $133,000 - $140,500 USD All other states $121,000 - $127,500 USD Read Less

Skeletons, lasers, tattoo buses — the Torq brand grabs attention like nothing else in cybersecurity. And we're growing like crazy, backed by Series D funding, 200% employee growth, and 300% revenue growth. Fueling Torq's momentum is our game-changing AI SOC platform, backed by a team and culture that makes Torq one of Forbes' Best Startup Employers in America, and a Business Insider 'startup to bet your career on'. Life at Torq is all gas, no brakes. We're a team of relentless, collaborative go-getters pushing the boundaries of what's possible for security automation. Every role is an essential driver of Torq's success as the AI-native autonomous SecOps platform of choice for security teams across the Fortune 500. We are looking for an experienced and motivated Regional Sales Manager for our new Mexico territory. You will be responsible for positioning Torq’s security solution within our Strategic prospects and customers, and for developing a comprehensive account strategy that aligns with the company's goals and objectives as well as collaborate with cross-functional teams to ensure business growth. This is a remote position based in Mexico City. What you will be doing : Sell an AI SOC platform transforming SecOps from triage through remediation. Land, adopt, expand, and deepen sales opportunities Execute against a territory coverage plan and consistently deliver on quarterly revenue targets Developing and building close long-term strategic relationships with prospects, customers and channel partners Expand relationships and orchestrate complex deals across more diverse business stakeholders. What We’re Looking For: 5-10+ years of direct sales experience selling security software . You have a measurable track record in new business development and over-achieving sales targets. Experience in selling complex enterprise security software solutions and ability to adapt to fast-growing and changing environments Experience in the “C” suite, strong executive presence and polish, and excellent listening skills. Experience with target account selling, solution selling, and/or consultative sales techniques Hunter mentality with solid Sales DNA e.g. CoM, Challenger and MEDDICC Please apply if your experience is close but doesn’t fulfill all requirements. Torq is building an outstanding company. We are focused on hiring great people with different backgrounds, perspectives, and experiences to achieve our goals. As an equal opportunity employer, we are committed to a team defined and empowered by diversity. We consider qualified applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We build AI for a living, and we encourage candidates to use it to prep, research, and sharpen their best work. But we're hiring humans, not chatbots. We want the real you. Use AI to tighten your resume, prep for interviews, research Torq, and outline ideas for written responses. Show up as yourself for live interviews, final assessments (the voice, logic, and reasoning need to be yours), and anywhere we're evaluating how you think — not how you prompt. Excited about our vision and ready to make an impact as we grow? We'd love to see what you can bring to the team. Read Less

About Ramp Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 30,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $2B and 20M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $55 billion in purchases each year. Ramp’s investors include Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, and Redpoint, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. Ramp has been named to Fast Company’s Most Innovative Companies list and LinkedIn’s Top U.S. Startups for more than 3 years, as well as the Forbes Cloud 100 , CNBC Disruptor 50 , and TIME Magazine’s 100 Most Influential Companies . About the Role Customer Activation Managers at Ramp strive to deliver value to our customers and revenue for our business by implementing Ramp’s products for newly-closed customers. As a member of the team, you will have the opportunity to help build and refine Ramp’s Customer Activation organization and define the customer strategy that fuels our growth. What You’ll Do Ensure fast, thorough, and complete onboarding of new Ramp customers by leading and educating new customers on Ramp’s functionality and best practices Drive revenue for Ramp by ensuring there are no unnecessary delays in the implementation process, and continuing to sell the customer on why implementing Ramp is a high-value initiative Work with new customers to deeply understand their current work flow, pain points and obstacles to full rollout. Problem solve alongside customers and Product/Engineering as needed Become an expert in the full range of integration and configuration options for Ramp’s suite of products Partner closely with the product team to ensure customer feedback is reviewed and prioritized Balance priorities and multiple tasks supporting implementation, follow-up, and proactive outreach What You'll Need Minimum 5 years of experience in sales, customer success, or product operations experience in a B2B organization Exceptional project management and time management skills Excellent verbal and written communication skills Experience working with technical counterparts in Product and Engineering to share feedback, troubleshoot and ideate workarounds as needed Desire to learn product inside out and understand why Ramp was built the way it was and know how to communicate this effectively Proven track record of exceeding quota and/or outperforming key target metrics Ability to anticipate customers’ needs and position product solutions accordingly High adaptability and ability to thrive in a fast paced environment Nice to Haves Bachelor’s degree from an accredited university Experience with Accounting Software (e.g. Netsuite, QuickBooks, Xero, Sage) and/or Accounting (CPA) Experience with financial services sales Experience at a high-growth startup For candidates located in NYC or SF, the pay range for this role is $128,000 - $176,000. For candidates located in all other locations, the pay range for this role is $115,000- $158,300. Benefits (for U.S.-based full-time employees) 100% medical, dental Read Less

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our Territory Sales Manager position for our Houston, TX branch operations group located remotely, but local, to our Houston, TX branches. The Territory Sales Manager is responsible for planning, organizing, maintaining, developing and growing a volume driven and profitable base of target and core dealers while ensuring that each member of the dealer base is aware of the features and benefits of COD products and services. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include: Plan, organize, maintain, develop, and grow a volume driven and profitable base of approximately 50 target and core dealers. Target and sign-up Dealers within assigned territory. Build sales through active communication with existing and potential customers about new product launches, services, supplies, prices, programs and discounts. Maintain and improve sales revenue and gross margin. Maintain an accurate call history within the CRM system. Collaborate with Branch Managers and their teams to increase sales within the assigned branches within territory As required, develop remedial action plans to meet or exceed customer development and sales targets on a weekly basis. Be the channel expert on the features, benefits, product performance, and design guidelines for products sold. Ensure client accounts have all the information they require to maintain and exceed customer service expectations including policies and processes on promotions, new product launches, billing, returns, product changes etc. Periodically reach out to customers to determine satisfaction with the organization, products and services Monitor competitive activity and trends within territory. Expand knowledge base of the company’s products and features. Understand and follow work instructions, operating procedures and company policies. Perform additional projects/duties to support ongoing business needs. Nature and Scope : Ensures work is aligned with the Director’s expectations, goals, and vision Accountable for implementation of policies, processes, and procedures for short-term results Decisions and problem-solving are guided by policies, procedures and business plan; receives guidance from Senior Manager/Director Works on difficult to moderately complex issues and projects Provides guidance and training to subordinates Has authority to hire, recommend pay, establish performance and recommend for termination Level of signing authority established by company policy/guidelines Knowledge and Skills: Proficient sales ability with the ability to build and action a robust sales plan Excellent communication and presentation skills; both verbal and written Proficient computer skills required including Microsoft Office and internal systems like CRM, expense reporting, etc. Strong relationship building and customer service skills with the ability to generate new business through negotiating and carrying out a sales plan Strong organizational and multi-tasking and time management skills Ability to focus and high level of attention to detail Ability to read and interpret construction documents and drawings/plans Knowledge of HVAC products, services, customers and market trends Demonstrates discernment and sound judgment Self-motivated with the ability to work autonomously with minimal supervision Ability to apply good judgement, strong work ethics and integrity on the job. Experience: Minimum 5 years of sales experience preferably within the HVAC industry Education: High School Diploma or GED equivalent College degree preferred Physical Requirements/Work Environment: Must be able to perform essential responsibilities with or without reasonable accommodations Travel is required – up to 50% Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. Read Less

Skeletons, lasers, tattoo buses — the Torq brand grabs attention like nothing else in cybersecurity. And we're growing like crazy, backed by Series D funding, 200% employee growth, and 300% revenue growth. Fueling Torq's momentum is our game-changing AI SOC platform, backed by a team and culture that makes Torq one of Forbes' Best Startup Employers in America, and a Business Insider 'startup to bet your career on'. Life at Torq is all gas, no brakes. We're a team of relentless, collaborative go-getters pushing the boundaries of what's possible for security automation. Every role is an essential driver of Torq's success as the AI-native autonomous SecOps platform of choice for security teams across the Fortune 500. We are looking for an experienced and motivated Regional Sales Manager for our new Mexico territory. You will be responsible for positioning Torq’s security solution within our Strategic prospects and customers, and for developing a comprehensive account strategy that aligns with the company's goals and objectives as well as collaborate with cross-functional teams to ensure business growth. This is a remote position based in Mexico City. What you will be doing : Sell an AI SOC platform transforming SecOps from triage through remediation. Land, adopt, expand, and deepen sales opportunities Execute against a territory coverage plan and consistently deliver on quarterly revenue targets Developing and building close long-term strategic relationships with prospects, customers and channel partners Expand relationships and orchestrate complex deals across more diverse business stakeholders. What We’re Looking For: 5-10+ years of direct sales experience selling security software . You have a measurable track record in new business development and over-achieving sales targets. Experience in selling complex enterprise security software solutions and ability to adapt to fast-growing and changing environments Experience in the “C” suite, strong executive presence and polish, and excellent listening skills. Experience with target account selling, solution selling, and/or consultative sales techniques Hunter mentality with solid Sales DNA e.g. CoM, Challenger and MEDDICC Please apply if your experience is close but doesn’t fulfill all requirements. Torq is building an outstanding company. We are focused on hiring great people with different backgrounds, perspectives, and experiences to achieve our goals. As an equal opportunity employer, we are committed to a team defined and empowered by diversity. We consider qualified applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We build AI for a living, and we encourage candidates to use it to prep, research, and sharpen their best work. But we're hiring humans, not chatbots. We want the real you. Use AI to tighten your resume, prep for interviews, research Torq, and outline ideas for written responses. Show up as yourself for live interviews, final assessments (the voice, logic, and reasoning need to be yours), and anywhere we're evaluating how you think — not how you prompt. Excited about our vision and ready to make an impact as we grow? We'd love to see what you can bring to the team. Read Less

Company Description We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. Job Description This position is responsible for the sale of analytical services to existing and prospected customers, as well as securing business opportunities to meet revenue targets. Applying the sales process, the successful candidate will generate revenue for SGS Health and Nutrition. Generate leads and sales through client and prospect relationship development. Close sales on prospective clients and maintain functional relationship with major accounts. Develop relationships with current clients to maintain business and obtain additional business from other areas within the account and referrals. Obtain master service agreements with perspective clients. Market research to assist in annual marketing and sales plan and assist the business development team with marketing ideas. Attend annual conference and assist with organization and implementation of marketing and sales activities and follow up on leads from referrals, trade shows, advertising and the Company’s website. Generate proposals for existing clients and prospects. Assist in the development of materials and implementation of marketing plan. Follow-up with new clients to ensure that the Company is meeting their needs and to expand business within a current client’s organization. Discuss with management new trends or new programs that should be explored that will improve or enhance the business and increase sales. Follow through on campaigns developed by the business development team and maintain sufficient detail on how new accounts and new leads were added. Work proficiently with contact database to input leads and perform utilities to maintain proper contact with existing and potential clients Participate actively in all appropriate industry organizations when requested to promote the Company and its services Compensation The expected salary range for this position is $105,000 - $130,000 USD annually and includes the Health and Nutrition Sales Comission plan. This range represents the minimum and maximum base salary we reasonably expect to pay for this role. Actual compensation within the range will depend on skills, experience, and qualifications. Our Benefits We care about your total well-being and will support you with the following, subject to your location and role. Health: Medical, dental and vision insurance, life insurance, employee assistance programs. Wealth: In addition to base pay, we offer 401(k) with company match (immediate vesting upon enrollment). Happiness: Professional Growth: Online training courses, virtual and classroom development experiences, tuition reimbursement program Work-Life Balance: Paid-time off and family leave In compliance with applicable state and local pay transparency laws, we provide clear and equitable compensation information for all applicants. Qualifications Qualifications Four-year degree in relevant field (e.g., Business, marketing, life science). Advance degree preferred MBA, MS) Over five years of business development experience in sales/marketing Business development experience with pharmaceutical and medical device companies and CDMO Technical and industry knowledge Client-focused mentality Excellent follow-up and follow-through Ensure proper maintenance and organization of marketing and sales resources. This role requires up to 40% travel for meetings, training, and business needs regionally within California (Candidate should be based within the San Francisco area) Additional Information SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time. If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability. Read Less

Iron Bow Technologies is for people who believe trust is paramount , transformation is embraced , and the future is here , because "What we do matters !" We are a next generation solutions provider, delivering mission success across government, healthcare, and commercial industries. Iron Bow relies on our passionate people , long standing partnerships , and strategic thinking to solve your most critical challenges. Whether we team with clients, colleagues, or partners, we put each other first. It’s The Iron Bow Way. THE HIGH LEVEL At Iron Bow, our Customer Success Manager guides our customers toward their business goals, ensuring a smooth and successful experience from throughout the lifecycle of their Enterprise Agreement (EA) or other software contracts. This includes driving adoption, showcasing success, expanding solutions, and supporting renewal decisions. As a Customer Success Manager, you’ll also act as the central connection between the customer and Iron Bow’s teams to ensure seamless communication and support. You’ll be essential in delivering a positive, impactful customer experience every step of the way, while identifying and spearheading new initiatives. This position is based on the East Coast. WHAT YOU’LL BE DOING Act as a trusted technical and strategic advisor for customers leveraging Cisco software and Enterprise Agreements (EA), guiding them through adoption, optimization, expansion and lasting relationships. Partner closely with customers to understand their IT environments, and technical challenges, translating those needs into actionable success and adoption plans. Work closely with sales and cross-functional teams to foster adoption and growth. Lead customer onboarding into Cisco Enterprise Agreement (EA), ensuring proper setup, alignment, and utilization of EA tools such as EA Workspace, Smart Accounts, Control Hub and True-Forward processes. Work cross-functionally with Sales, Engineering and Partner teams to drive software adoption, usage insights, and measurable outcomes across Cisco technologies. Provide subject-matter expertise on Cisco licensing, software portfolios, and lifecycle management to support renewals, expansions, and long-term customer success. Proactively identify risks, adoption gaps, and expansion opportunities, ensuring customers realize full value from their Cisco investments. manage and resolve issues, keeping internal teams aligned on partner offerings. Guide Cisco software and Enterprise Agreement customers through adoption and expansion. Act as the central point of coordination between customers and internal teams, ensuring seamless communication, issue resolution, and alignment throughout the EA lifecycle. YOUR VALUE PROP FOR OUR TEAM 5+ years of CX experience in a customer-facing IT role, (Customer Success, Presales, or Technical Account Management) with direct Cisco software, product and/or Enterprise Agreement experience. Broad knowledge of Cisco technologies , to include: Enterprise Networking, Collaborations, Security and Data Center, Collaboration, and Security, with the ability to speak with business stakeholders. Self-motivated with a competitive drive and a keen attention to detail Solid understanding of Cisco licensing models, software lifecycles, and sales motions , with the ability to translate complexity into clear customer guidance. Strong technical and problem-solving abilities, with a commitment to quick and effective resolutions Proven experience managing customer engagements from start to finish, ensuring high satisfaction Bachelor’s degree preferred, especially with a technology background and 5+ years in IT industry Skilled in advising customers and partners on best practices and strategic approaches Solid understanding of Cisco sales cycle, with excellent verbal and written communication, negotiation, and presentation skills Cisco Customer Success Manager Specialist Certification strongly preferred or willingness to obtain within 6 months of hire Strong relationship builder with resilience, tenacity, organizational skills, and an ability to prioritize effectively TRAVEL REQUIREMENTS This is a remote position based on the east coast and requires 25% travel. WHY YOU’LL LOVE IT! Collaborative Environment: Collaboration isn’t a buzzword, it's the key to our success. You’ll seamlessly collaborate with our Engineering, Chief Technology Office, Sales and Marketing teams for precise alignment and propelling opportunities towards excellence. Integrity: Ethical standards are non-negotiable at Iron Bow. Upholding honesty and authenticity in every client interaction cements our reputation as a trustworthy partner. Transformation: Join us in redesigning the customer and employee experience, for unparalleled success. Thriving Culture: Our company culture isn’t just about work; it’s about promoting an environment where innovation flourishes, ideas are heard, and growth is supported. We value diversity, creativity, and foster an atmosphere that fuels your professional journey. Impactful Work: You’ll be part of meaningful projects that make a difference. Innovation and Excellence: We’re at the forefront of our industry, pushing boundaries and forward-thinking initiatives. Flexibility Read Less

Aledade is actively recruiting a Flex Revenue Accounting Manager to oversee and review the accounting for CMS ACO Flex program. The Manager will be responsible for reviewing and approving the senior accountant’s work in calculating and preparing all entries for the revenue and practice payments. The ideal candidate has prior supervision experience, a strong understanding of revenue cycle management, is able to work independently, and is fluent with U.S. GAAP, demonstrates excellent critical thinking skills and is technologically savvy. We are flexible with respect to geographic location, and the ideal candidate will be comfortable working remotely/work from home within the US or be based from Bethesda, MD office. Primary Duties: Manage the accounting process for ACO Flex, including managing the IBNR accruals and fee for service payments. Partner with internal business partners to determine accounting requirements for recording practice portion expenses. Review monthly reconciliations prepared by the senior accountant Supervise Senior accountant by overseeing daily tasks. Liaise with external Audit requests as needed including reviewing support prepared by the senior accountant Minimum Qualifications: 6+ years of work experience, preferably with experience supporting public companies. 4+ years of related experience working in the healthcare industry (i.e., health plan, hospital, government, management consulting, think tank) with a proven track record of successfully managing projects and interfacing with internal or external stakeholders 1+ years of supervising junior team members A degree in Finance or Accounting and preferably CPA License Strong technical and analytical skills Database and ERP management skills Netsuite experience preferred. Preferred knowledge, skills, and/or abilities A strong work ethic and the ability to adapt to rapid business changes that accompanies a high growth environment. Outstanding interpersonal and communication skills and a demonstrated ability to work cross functionality at various levels within a company, as well as with external auditors. Thinks beyond their immediate team and contributes to making Aledade holistically better (active engagement in D Read Less

SUMMARY: The Manager, Business Analysts is responsible for leading/managing a team of Business Analysts and/or Senior Business Analysts, to enable the delivery of technology solutions that deliver the intended business value. Our Business Analyst team works on a variety of projects, both internal, product improvement and client implementations. Our Business Analyst Team works directly with Project Management, Development, Quality Assurance, Operations, Account Management and our Clients to deliver with success. Our Manager of Business Analysts but thrive in a fast-paced work environment, have a solid understanding of software development lifecycle (agile and waterfall), and enjoy managing multiple projects and tasks. This is a technical leadership position with accountability for quality, motivation and mentorship. DUTIES AND RESPONSIBILITIES: Provides day to day team guidance, setting and managing expectations (priorities, timelines, etc.). Facilitates positive, professional relationships with Technology and Business teams. Assigns resources to demand, based on skills, fit. Present complex information in a simple and concise manner for all levels of the organization. Partner with Business and Technology Leaders to understand BA demand to build needed capacity. Accurately reflect capacity and demand in Resource Management Tool. Ensure team can identify true business issues, opportunities and facilitates a solution that delivers intended value. Define, document, and implement best practices, tools and templates for BA team. May oversee and/or manage the requirements gathering process, wireframe creation, user story creation for select projects Create and audit Business Analysis processes and procedures Act as a Senior Business Analyst when the demand or need arises Perform other related duties as assigned by management Be comfortable in a client-facing environment Directly supervises all business analyst employees within the department(s). Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Bachelor's Degree (BA) from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience. Computer skills required, including MS Office Suite, JIRA, Confluence, Figma (or something similar) SUPERVISORY RESPONSIBILITIES: Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. QUALIFICATIONS: Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, Read Less

About Sequel Sequel, headquartered in Manchester, New Hampshire, is a company developing the next generation of transformative drug-delivery advancements starting with diabetes. Sequel’s approach is to look at diabetes management holistically to advance systems that make living with diabetes simpler and easier for all. Sequel’s flagship product, the twiist Automated Insulin Delivery (AID) System, launched in July 2025 for people with type 1 diabetes providing them with personalized diabetes management. Job Overview Sequel is looking for an experienced Senior Manager of Customer Operations to join our Customer Care team. Sequel’s Customer Contact Center operates 24/7 and is crucial to our organization. In this role, you'll lead a team of Inside Sales Operational focused employees. Your responsibilities include recruiting, training, coaching, and mentoring team members. You'll also allocate team members to new projects like systems implementation and process optimization, enabling strategic capabilities to support our Inside Sales Customer Care team. As Sequel is a rapidly growing organization, we'll be implementing various systems and capabilities over the next 24 months. This role requires strong organizational, prioritization, relationship, and communication skills. You will lead projects and initiatives while also managing the team. Job Responsibilities Operational Leadership escalate to senior management as appropriate. Build and grow trusting and credible relationships with key internal and external stakeholders to facilitate effective communication. ·Provides thought leadership to help employees fundamentally rethink how they do their work in order to dramatically improve customer service and reduce operational costs. Technology experience selecting and implementing systems is a plus. Salesforce CRM experience preferred. Ability to work collaboratively with cross-functional teams in a dynamic and fast-paced environment. Strong communication skills, with the ability to present operational strategies and data-driven insights to leadership. Sequel Med Tech provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. At Sequel, we believe that when you thrive, we thrive. That’s why our benefits package is designed to support you from day one. You’ll be automatically enrolled in our 401k plan, featuring a 6% company match and 100% immediate vesting. We’re committed to your well-being and understand the unique needs of employees and families living with diabetes, so we offer capped out-of-pocket insulin costs and GLP-1 coverage across all plans. You’ll have access to a variety of Meritain health insurance plans to suit your needs and can also take advantage of Flexible Spending Accounts (FSAs) or Health Savings Account (HSA). Our comprehensive benefits package includes vision and dental coverage, plus voluntary options such as long-term disability, accident, critical illness, hospital indemnity, and even discounts for pet care. In addition, we provide employer-paid short-term disability and life insurance for extra peace of mind. We know the importance of taking time to rest and recharge. That’s why Sequel offers flexible PTO, generous paid holidays, and Flex Time options to help you balance work and life when you need it most. Our team enjoys a culture built on hard work, fun, and genuine support. At Sequel, you’re not just starting a job, you’re building a rewarding career and a brighter future. Join us, and let’s thrive together! Environmental/Safety/Physical Work Conditions Ensures environmental consciousness and safe practices are exhibited in decisions Use of computer and telephone equipment and other related office accessories/devices to complete assignments May work extended hours during peak business cycles Physical requirements such as lifting specific weights Some travelling is expected Read Less

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: Fuel and energy are among the largest controllable costs any fleet carries, yet most operators still make those decisions with partial data and disconnected tools. Samsara already sees how these fleets actually run and that data is the raw material for a new generation of cost-optimization products. As a Senior Product Manager on this team, you'll own a product area end to end and turn that operational data into products the world's largest fleets rely on to cut fuel spend, run more efficiently, and navigate the shift to electric. Our portfolio spans fuel cost optimization (fuel cards, bulk fuel, partner programs), driver and vehicle efficiency, EVs and energy transition, as well as operational cost intelligence. The exact area you own will be shaped by your strengths and where the team needs you most at the time of joining. In every case, you'll work at the intersection of operational data, financial outcomes, and fleet performance, partnering closely with engineering, design, data science, business development, and go-to-market to ship products that turn Samsara's telematics platform into a cost-optimization and energy-management engine for the world's largest fleets. This is a remote position open to candidates residing in the United States (East and Central Timezones). You should apply if: You want your work to move the physical economy: The products you ship will help real fleets spend less on fuel, waste less energy, and keep goods and people moving. You want real ownership: You'll own a product area's vision, strategy, and roadmap. If you put in the work, this role won't be your last at Samsara. We set up our employees for success and have built a culture that encourages your personal development and rewards ownership. You're drawn to hard, open-ended problems: Much of this space has no playbook yet, especially as we ship AI-powered products into workflows that have never had them. You appreciate candid feedback and an experimental mindset : Samsara employees challenge the status quo and recognize failure as part of the learning process. We encourage each other to be honest and hold ourselves to high standards. In this role, you will: Own the product vision, strategy, and roadmap for a key product area, which may include fuel cost optimization, fleet efficiency, energy management, or operational cost intelligence. Translate Samsara's operational data (telematics, fuel consumption, idling, routing, vehicle health) into products that help customers reduce costs and improve fleet performance. Run deep discovery with the people who live these problems: fleet owners, fuel managers, operations leaders, and finance teams. Prototype and design MVPs yourself - clickable flows, working demos, rough cuts, often AI-assisted - to pressure-test ideas with customers before committing engineering time. Ship end-to-end experiences with design, engineering, and data science - from backend pipelines and partner integrations to the dashboards and mobile surfaces customers use every day. Define success metrics, build business cases for new initiatives, and drive a continuous cycle of experimentation and iteration grounded in data and customer feedback. Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices. Minimum requirements for the role: 5+ years in product management, with a track record of shipping products used by real customers at scale. You can point to something you designed, prototyped or built yourself and a cross-functional launch you drove end to end; you have both the maker and the operator in you. You're hands-on with data: you can find what you need, build a way to measure what isn't being measured, define the KPIs that matter, and work as an equal with data science. Strong customer-research instincts, and a habit of turning what you learn into strategy that ships. Excellent communication skills; able to align cross-functional stakeholders (engineering, marketing, legal, GTM) and translate complex tradeoffs for diverse audiences. Bachelor’s degree or equivalent practical experience. An ideal candidate also has: Experience shipping products that depend on partnerships, integrations, or external data - ecosystems beyond your own engineering team. Domain experience in one or more of: fuel/energy, fleet management, fintech/payments, logistics, or electric vehicles. Experience shipping AI- or ML-powered features. 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SUMMARY: The Manager, Business Analysts is responsible for leading/managing a team of Business Analysts and/or Senior Business Analysts, to enable the delivery of technology solutions that deliver the intended business value. Our Business Analyst team works on a variety of projects, both internal, product improvement and client implementations. Our Business Analyst Team works directly with Project Management, Development, Quality Assurance, Operations, Account Management and our Clients to deliver with success. Our Manager of Business Analysts but thrive in a fast-paced work environment, have a solid understanding of software development lifecycle (agile and waterfall), and enjoy managing multiple projects and tasks. This is a technical leadership position with accountability for quality, motivation and mentorship. DUTIES AND RESPONSIBILITIES: Provides day to day team guidance, setting and managing expectations (priorities, timelines, etc.). Facilitates positive, professional relationships with Technology and Business teams. Assigns resources to demand, based on skills, fit. Present complex information in a simple and concise manner for all levels of the organization. Partner with Business and Technology Leaders to understand BA demand to build needed capacity. Accurately reflect capacity and demand in Resource Management Tool. Ensure team can identify true business issues, opportunities and facilitates a solution that delivers intended value. Define, document, and implement best practices, tools and templates for BA team. May oversee and/or manage the requirements gathering process, wireframe creation, user story creation for select projects Create and audit Business Analysis processes and procedures Act as a Senior Business Analyst when the demand or need arises Perform other related duties as assigned by management Be comfortable in a client-facing environment Directly supervises all business analyst employees within the department(s). Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Bachelor's Degree (BA) from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience. Computer skills required, including MS Office Suite, JIRA, Confluence, Figma (or something similar) SUPERVISORY RESPONSIBILITIES: Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. QUALIFICATIONS: Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, Read Less

Description As a Senior Product Manager, Reach you will lead product strategy and execution for a new assessment platform, translating an early vision into a scalable, customer-centered solution that helps educators uncover insights and grow the potential in every student. In this role, you will shape how Reach comes to life from pre-build through launch, building the product foundation, aligning cross-functional teams, and ensuring the solution delivers meaningful outcomes for educators and learners. You will work closely with Engineering, Design, Research, Marketing, Sales, and Customer Success to bring a high-impact product to market. Create and execute a 12 to 18 month product roadmap for Reach Define a 3 year product strategy and vision for assessment development across new use cases and market segments Lead and develop a small product team while remaining hands-on across core product work Oversee product design and development for the Reach platform and associated assessments Refine and translate early product vision, requirements, and MVP design into actionable build plans Identify key personas and define clear problem statements for each user segment Lead customer discovery and foundational user research to validate assumptions and shape direction Establish product management processes, including sprint planning, backlog management, and stakeholder communication cadences Partner closely with Engineering leadership to drive on-time product delivery and execution excellence Partner with Marketing to build a robust go-to-market strategy, including customer migration planning Develop the business model, including pricing and packaging for Reach products Define and track KPIs and success metrics, fostering a data-informed product culture Collaborate with Sales and Customer Success to launch beta programs, pilot cohorts, and early adopter feedback loops Align executive stakeholders through regular updates on milestones, risks, and key decisions Build and maintain a competitive intelligence practice focused on edtech trends and market dynamics You will play a critical role in shaping Riverside’s product portfolio, partnering across teams to deliver research-backed assessments that meet the evolving needs of today’s educators and students. Requirements Must-Have Qualifications 5+ years of experience in product management with a track record of product delivery and growth Proven ability to lead products from concept through launch and post-launch optimization Strong experience in product strategy, roadmap planning, and execution Expertise in user research, persona development, and user-centered design principles Ability to uncover customer needs through structured discovery and probing questions Demonstrated success managing cross-functional teams and driving alignment Strong analytical skills, including experience with business metrics and financial modeling Experience evaluating market trends, customer needs, and competitive landscapes Proficiency with tools such as Jira, Asana, and Tableau Ability to define and execute product positioning informed by win/loss analysis Strategic mindset with the ability to balance customer needs and business priorities Preferred Qualifications MBA or advanced degree in a related field Experience in education, edtech, or assessment-based products Experience building products from early-stage concept through launch Familiarity with go-to-market planning and pricing strategy development Experience working in high-growth or transformation environments Physical Requirements Remote Travel 1 to 2 times a year for off-site team meetings or conferences May require stationary positions, sitting or standing, for extended periods Disclaimer The above statements describe the general nature and level of the work performed by people assigned to this work. This list does not cover all possible duties, tasks, or responsibilities. Riverside Insights may amend or change responsibilities to meet the needs of the business and organization as necessary. Benefits Why Join Our Team? At Riverside Insights, achieving real results for students and educators is more than talk, it is what we do. As we grow, so will you, offering the chance to expand your skills on an ambitious, solution-focused team. Join us in making great work possible, where your well-being and dedication to making an impact go hand in hand. If you are ready for an ambitious, collaborative environment, Riverside is the place for you. Benefits Medical, Dental, and Vision plans Company paid basic life and AD and D insurance Company paid long-term disability Paid Parental Leave Supplemental life insurance options Company paid Employee Assistance Program (EAP) Retirement plan with discretionary company matching Flexible Spending Account (FSA) and Health Savings Account (HSA) options Premium subscription to Calm for employee and dependents 33 days of company paid time off (PTO, Holidays, Wellness Days) Flexible work arrangements Tuition Reimbursement Program Company orientation and 30, 60, 90 Day Onboarding Compensation This compensation range is specific to the United States, and it incorporates many factors including but not limited to an applicant's skills and prior relevant experience and training; licensures, degrees, and certifications; internal pay ranges; and market data or range parameters. Riverside Insights is an Equal-opportunity Employer Riverside Insights provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our Commitment to Diversity and Inclusion Riverside Insights is committed to building a diverse and inclusive workplace where all employees feel valued, respected, and empowered to contribute their unique perspectives. Read Less

Description As a Senior Product Manager, Reach you will lead product strategy and execution for a new assessment platform, translating an early vision into a scalable, customer-centered solution that helps educators uncover insights and grow the potential in every student. In this role, you will shape how Reach comes to life from pre-build through launch, building the product foundation, aligning cross-functional teams, and ensuring the solution delivers meaningful outcomes for educators and learners. You will work closely with Engineering, Design, Research, Marketing, Sales, and Customer Success to bring a high-impact product to market. Create and execute a 12 to 18 month product roadmap for Reach Define a 3 year product strategy and vision for assessment development across new use cases and market segments Lead and develop a small product team while remaining hands-on across core product work Oversee product design and development for the Reach platform and associated assessments Refine and translate early product vision, requirements, and MVP design into actionable build plans Identify key personas and define clear problem statements for each user segment Lead customer discovery and foundational user research to validate assumptions and shape direction Establish product management processes, including sprint planning, backlog management, and stakeholder communication cadences Partner closely with Engineering leadership to drive on-time product delivery and execution excellence Partner with Marketing to build a robust go-to-market strategy, including customer migration planning Develop the business model, including pricing and packaging for Reach products Define and track KPIs and success metrics, fostering a data-informed product culture Collaborate with Sales and Customer Success to launch beta programs, pilot cohorts, and early adopter feedback loops Align executive stakeholders through regular updates on milestones, risks, and key decisions Build and maintain a competitive intelligence practice focused on edtech trends and market dynamics You will play a critical role in shaping Riverside’s product portfolio, partnering across teams to deliver research-backed assessments that meet the evolving needs of today’s educators and students. Requirements Must-Have Qualifications 5+ years of experience in product management with a track record of product delivery and growth Proven ability to lead products from concept through launch and post-launch optimization Strong experience in product strategy, roadmap planning, and execution Expertise in user research, persona development, and user-centered design principles Ability to uncover customer needs through structured discovery and probing questions Demonstrated success managing cross-functional teams and driving alignment Strong analytical skills, including experience with business metrics and financial modeling Experience evaluating market trends, customer needs, and competitive landscapes Proficiency with tools such as Jira, Asana, and Tableau Ability to define and execute product positioning informed by win/loss analysis Strategic mindset with the ability to balance customer needs and business priorities Preferred Qualifications MBA or advanced degree in a related field Experience in education, edtech, or assessment-based products Experience building products from early-stage concept through launch Familiarity with go-to-market planning and pricing strategy development Experience working in high-growth or transformation environments Physical Requirements Remote Travel 1 to 2 times a year for off-site team meetings or conferences May require stationary positions, sitting or standing, for extended periods Disclaimer The above statements describe the general nature and level of the work performed by people assigned to this work. This list does not cover all possible duties, tasks, or responsibilities. Riverside Insights may amend or change responsibilities to meet the needs of the business and organization as necessary. Benefits Why Join Our Team? At Riverside Insights, achieving real results for students and educators is more than talk, it is what we do. As we grow, so will you, offering the chance to expand your skills on an ambitious, solution-focused team. Join us in making great work possible, where your well-being and dedication to making an impact go hand in hand. If you are ready for an ambitious, collaborative environment, Riverside is the place for you. Benefits Medical, Dental, and Vision plans Company paid basic life and AD and D insurance Company paid long-term disability Paid Parental Leave Supplemental life insurance options Company paid Employee Assistance Program (EAP) Retirement plan with discretionary company matching Flexible Spending Account (FSA) and Health Savings Account (HSA) options Premium subscription to Calm for employee and dependents 33 days of company paid time off (PTO, Holidays, Wellness Days) Flexible work arrangements Tuition Reimbursement Program Company orientation and 30, 60, 90 Day Onboarding Compensation This compensation range is specific to the United States, and it incorporates many factors including but not limited to an applicant's skills and prior relevant experience and training; licensures, degrees, and certifications; internal pay ranges; and market data or range parameters. Riverside Insights is an Equal-opportunity Employer Riverside Insights provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our Commitment to Diversity and Inclusion Riverside Insights is committed to building a diverse and inclusive workplace where all employees feel valued, respected, and empowered to contribute their unique perspectives. Read Less

About Guideway Care* Guideway Care is The Patient Activation Company™ . We don't just "engage" patients; we activate them. By utilizing our proprietary Motivational Patient Guidance (MPG) model and AI-powered technology, we resolve the practical and psychological barriers that prevent patients from taking their "next right action."™ Job Summary: We are seeking an Enterprise Customer Experience Manager to drive strategic growth, retention, and satisfaction for our highest-value customers. This role will manage a portfolio of enterprise and mid-market customers, ensuring operational excellence, driving value realization, and identifying expansion opportunities. As a key customer advocate and strategic advisor, the Enterprise Customer Experience Manager will work cross-functionally with Business Unit Leaders, Operations, and Technical teams to optimize service delivery and customer outcomes. Essential functions: Customer Success Read Less

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry. SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry. By catering to both fans and rightsholders, we’re powering a new, open entertainment ecosystem where fans have effortless access to experiences, and teams, venues, and shows have seamless access to their audiences. Because everyone should expect more from ticketing. We are looking for a Lead Product Manager to own the native mobile experience, the iOS and Android apps, which are key to millions of fans discovering, shopping for, and attending live events. This is a high-impact, high-visibility role at the intersection of consumer product, platform technology, and fan engagement. Beyond getting fans to their first great experience, your most important mission is bringing them back. You’ll help define how we build habits, deepen loyalty, and make SeatGeek the first app fans reach for when a new tour drops, a playoff run begins, or a spontaneous night out calls. From home screen real estate to personalized push moments to post-event features that extend the thrill, you’ll help architect the full loop that turns one-time buyers into lifelong fans. You’ll own a surface that lives in fans’ pockets, competes for their attention alongside every other app, and has to earn its place every single day. What you'll do Own the vision and strategy for SeatGeek’s native iOS and Android apps — from first open to post-event — creating a cohesive experience that earns a permanent place on fans’ home screens Build and execute a roadmap that drives repeat engagement: push notification strategy, personalized content surfaces, re-engagement flows, loyalty mechanics, and native platform capabilities like Live Activities, widgets, and app clips Alongside engineering, design, and data science counterparts, drive execution across a mix of fast iterative tests and larger differentiated bets that grow MAU, session frequency, and retention Use behavioral data, user research, and mobile platform insights to identify engagement gaps and design experiences that create habitual, high-frequency use Partner with marketing and CRM to align in-app experiences with owned-channel campaigns, ensuring push, email, and in-app touchpoints work as a cohesive system rather than isolated efforts Partner with marketing and ux to own SeatGeek's presence in the App Store and Google Play — store listing optimization, ASO keyword strategy, screenshot and preview creative, and ratings and review management — treating discoverability as a core growth lever alongside paid and owned channels Partner with analytics and engineering on release cadence and app health: track crash-free session rates and performance regressions, coordinate go/no-go decisions, and exercise feature flag and rollback discipline when a release needs to pause Stay ahead of the mobile platform curve — iOS and Android capabilities, HIG and Material Design guidelines, and how AI and on-device intelligence can create more personal, timely fan experiences Build and maintain strong relationships with internal stakeholders in marketing, partnerships, and operations — advocating for native experiences that compound engagement over time Evangelize the native mobile fan experience across the company: share learnings, celebrate wins, and connect native mobile strategy to broader business outcomes Provide mentorship to junior product team members and contribute to enhancing our product team culture and best practices What you have 8+ years of product management experience with a strong track record shipping native mobile products (iOS and/or Android) at scale Deep expertise in engagement and retention — you’ve built habit-forming loops, push notification programs, personalization systems, or lifecycle features that measurably improved retention and frequency metrics Fluency in iOS and Android platform capabilities and guidelines — you understand HIG and Material Design well enough to hold your own with designers, know the constraints and opportunities from push to widgets to on-device ML, and have a strong point of view on how platform conventions should shape the SeatGeek experience Hands-on experience with product analytics and attribution tooling (Amplitude, Firebase, Mixpanel, AppsFlyer, or similar) — you build your own dashboards and don’t wait for a data team to answer basic retention or funnel questions Comfort with the operational realities of mobile shipping — release management, feature flags, crash monitoring, and the judgment to call a rollback when it’s needed Strong customer empathy and a tasteful eye for great design and UX — you can tell the difference between a feature that delights and one that just ships A strong fluency with data: comfortable defining success metrics, diving into analytics, partnering with analysts to build cohort analyses, and making decisions from evidence rather than assumption Experience in both iterative, experiment-driven approaches and zero-to-one initiatives that have resulted in measurable business and customer impact Excellent communication and storytelling skills, with proficiency in modern prototyping tools like Claude, Figma Make, Loveable or similar to communicate ideas effectively to cross-functional partners Proven ability to lead cross-functional teams toward ambitious goals with urgency and clarity Ideally, experience with marketplace or ticketing products, or consumer apps in entertainment, sports, or travel where emotional purchase decisions and infrequent usage are core challenges to solve Ideally, experience with products that leverage machine learning or AI-powered personalization to surface the right content or recommendation at the right moment 5+ years as an engineer in a role that focused on writing code A foundation of technical excellence that your team can look up to Knowledge of the technology industry to help your team make good tooling and framework decisions, setting them up for success You understand how to lead by setting context and facilitating collaboration between cross-functional partners in product, design, engineering, and leadership Product-minded engineering experience, especially products that span native mobile, web, and backend systems. Experience working in both consumer and enterprise products, as this role uniquely owns fan experiences and rightsholder experiences. Experience in the sports technology industry is preferred, but not a requirement. This role requires candidates to be based on the East Coast, with preference given to those in the New York City area. Our stack You absolutely do not need experience with all of these, but we thought you might be curious. Tools can be learned, so we care much more about your general engineering skill than knowledge of a particular language. Client Platforms : iOS, Android Languages: Python, Swift, Kotlin Version control: Git (Gitlab) Feature Flag/Experimentation : Eppo Product Analytics/Reporting: Mixpanel, Looker, Hex App Distro for Testing : Firebase, TestFlight Design: Figma Other Product Management Tools: Claude, ChatGPT, Productboard, JIRA Perks Equity stake Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely A WFH stipend to support your home office setup Unlimited PTO Up to 16 weeks of fully-paid family leave 401(k) matching Student loan matching program Health, vision, dental, and life insurance Up to $25k towards family building, reproductive health services and Gender-affirming care $500 per year for wellness expenses Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical $360 per quarter to spend on tickets to live events Annual subscription to Spotify, Apple Music, or Amazon music The salary range for this role is $152,000 - $220,000. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. To review our candidate privacy notice, click here . #LI-Remote Read Less

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Manager, Security Compliance at GitLab, you'll lead and mature our security compliance function while helping the company meet the needs of customers, auditors, and regulators across a growing set of security and compliance requirements. Reporting to the VP of Security Assurance, you'll bring deep expertise in security frameworks, risk-based thinking, and team leadership to guide our certification strategy and strengthen how we manage compliance across the business. In this role, you'll work across Security, Legal, IT, Product, and Engineering to evolve a compliance program that supports both strong security outcomes and business growth. You'll help shape a roadmap that keeps pace with emerging regulations and frameworks, while also improving how the team works through automation, artificial intelligence, and scalable processes. This role is a strong fit for someone who can balance strategic leadership with operational excellence and who sees compliance as an important customer trust and sales enabler. Some examples of our projects: Leading and expanding GitLab's security certification portfolio across commercial, public sector, and industry-specific frameworks while improving the way control testing and assurance activities are performed Driving automation and AI-enabled improvements for risk and compliance workflows so the team can spend less time on manual work and more time on high-value risk analysis and program maturity What you'll do Lead and mentor a team focused on security compliance, providing direction, support, and clear priorities while building a high-performing function. Oversee and expand GitLab's certification portfolio across frameworks such as ISO 27001/17/18, ISO 42001, Service Organization Control 2 (SOC 2), Payment Card Industry (PCI), TiSAX, Cyber Essentials, and Federal Risk and Authorization Management Program (FedRAMP). Partner with cross-functional stakeholders in IT, Security, Legal, Product, and Engineering to integrate governance, risk, and compliance requirements into business processes and technical systems. Drive automation within the function by using scripting, coding, and AI-enabled approaches to improve governance, risk, and compliance workflows, including compliance-as-code and policy-as-code practices. Monitor regulatory changes, emerging frameworks, and industry trends, and use those insights to help shape the team's roadmap and prepare the business for new requirements. Manage relationships with third-party auditors, assessors, and consultants during activities such as external audits, certification reviews, and penetration tests. Strengthen the team's security metrics and reporting practices, including preparing and facilitating regular business reviews and giving leadership clear visibility into progress and risk. Serve as a subject matter expert and thought partner by delivering guidance, training, and security-focused content for internal teams, customers, and senior stakeholders, while helping strengthen GitLab's voice in the broader security market. What you'll bring Extensive experience in security compliance, audit, or related governance, risk, and compliance work, including experience supporting external audits. Deep knowledge of security and compliance frameworks such as SOC 2, ISO 27001, FedRAMP, and National Institute of Standards and Technology (NIST), with public sector or FedRAMP experience preferred. Experience leading teams and developing people, with the ability to set direction, manage priorities, and build strong partnerships across a distributed organization. Strong understanding of cloud security, software as a service (SaaS) security models, and DevSecOps practices, with the ability to apply that knowledge in a fast-moving technology environment. A risk-based mindset that goes beyond checklist compliance and focuses on meaningful control design, testing, and continuous improvement. Comfort using automation, scripting, or AI-enabled approaches to reduce manual work and improve the scale and efficiency of compliance programs. Excellent written and verbal communication skills, including the ability to explain complex technical and regulatory topics clearly to auditors, customers, executives, and cross-functional partners. Relevant certifications such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA), or similar credentials are highly desirable. Due to government requirements, you must be a United States Citizen (defined as any individual who is a citizen of the United States by law, birth, or naturalization) to fill this position. About the team The Security Assurance organization helps GitLab build and maintain trust by strengthening how we approach security, compliance, and assurance across the company. Within that group, the security compliance function works at the intersection of customer trust, regulatory readiness, operational rigor, and business growth. The team partners broadly across GitLab to help ensure our controls, certifications, and assurance activities support both secure operations and the needs of a global business. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $168,000 - $245,000 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process . Read Less

Iron Bow Technologies is for people who believe trust is paramount , transformation is embraced , and the future is here , because "What we do matters !" We are a next generation solutions provider, delivering mission success across government, healthcare, and commercial industries. Iron Bow relies on our passionate people , long standing partnerships , and strategic thinking to solve your most critical challenges. Whether we team with clients, colleagues, or partners, we put each other first. It’s The Iron Bow Way. THE HIGH LEVEL At Iron Bow, our Customer Success Manager guides our customers toward their business goals, ensuring a smooth and successful experience from throughout the lifecycle of their Enterprise Agreement (EA) or other software contracts. This includes driving adoption, showcasing success, expanding solutions, and supporting renewal decisions. As a Customer Success Manager, you’ll also act as the central connection between the customer and Iron Bow’s teams to ensure seamless communication and support. You’ll be essential in delivering a positive, impactful customer experience every step of the way, while identifying and spearheading new initiatives. This position is based on the East Coast. WHAT YOU’LL BE DOING Act as a trusted technical and strategic advisor for customers leveraging Cisco software and Enterprise Agreements (EA), guiding them through adoption, optimization, expansion and lasting relationships. Partner closely with customers to understand their IT environments, and technical challenges, translating those needs into actionable success and adoption plans. Work closely with sales and cross-functional teams to foster adoption and growth. Lead customer onboarding into Cisco Enterprise Agreement (EA), ensuring proper setup, alignment, and utilization of EA tools such as EA Workspace, Smart Accounts, Control Hub and True-Forward processes. Work cross-functionally with Sales, Engineering and Partner teams to drive software adoption, usage insights, and measurable outcomes across Cisco technologies. Provide subject-matter expertise on Cisco licensing, software portfolios, and lifecycle management to support renewals, expansions, and long-term customer success. Proactively identify risks, adoption gaps, and expansion opportunities, ensuring customers realize full value from their Cisco investments. manage and resolve issues, keeping internal teams aligned on partner offerings. Guide Cisco software and Enterprise Agreement customers through adoption and expansion. Act as the central point of coordination between customers and internal teams, ensuring seamless communication, issue resolution, and alignment throughout the EA lifecycle. YOUR VALUE PROP FOR OUR TEAM 5+ years of CX experience in a customer-facing IT role, (Customer Success, Presales, or Technical Account Management) with direct Cisco software, product and/or Enterprise Agreement experience. Broad knowledge of Cisco technologies , to include: Enterprise Networking, Collaborations, Security and Data Center, Collaboration, and Security, with the ability to speak with business stakeholders. Self-motivated with a competitive drive and a keen attention to detail Solid understanding of Cisco licensing models, software lifecycles, and sales motions , with the ability to translate complexity into clear customer guidance. Strong technical and problem-solving abilities, with a commitment to quick and effective resolutions Proven experience managing customer engagements from start to finish, ensuring high satisfaction Bachelor’s degree preferred, especially with a technology background and 5+ years in IT industry Skilled in advising customers and partners on best practices and strategic approaches Solid understanding of Cisco sales cycle, with excellent verbal and written communication, negotiation, and presentation skills Cisco Customer Success Manager Specialist Certification strongly preferred or willingness to obtain within 6 months of hire Strong relationship builder with resilience, tenacity, organizational skills, and an ability to prioritize effectively TRAVEL REQUIREMENTS This is a remote position based on the east coast and requires 25% travel. WHY YOU’LL LOVE IT! Collaborative Environment: Collaboration isn’t a buzzword, it's the key to our success. You’ll seamlessly collaborate with our Engineering, Chief Technology Office, Sales and Marketing teams for precise alignment and propelling opportunities towards excellence. Integrity: Ethical standards are non-negotiable at Iron Bow. Upholding honesty and authenticity in every client interaction cements our reputation as a trustworthy partner. Transformation: Join us in redesigning the customer and employee experience, for unparalleled success. Thriving Culture: Our company culture isn’t just about work; it’s about promoting an environment where innovation flourishes, ideas are heard, and growth is supported. We value diversity, creativity, and foster an atmosphere that fuels your professional journey. Impactful Work: You’ll be part of meaningful projects that make a difference. Innovation and Excellence: We’re at the forefront of our industry, pushing boundaries and forward-thinking initiatives. Flexibility Read Less