Certainly! Here's a polished, professional, and engaging job posting based on the information you provided: Experienced Bookkeeper – Law Firm (Remote, Idaho) Are you an exceptional bookkeeper with experience in law firms? Do you embody the values of Elevation, Agility, and Community? Join Skepsis Legal and help us elevate our firm by delivering excellent bookkeeping and management services as we empower local business owners and support our community. About Us At Skepsis Legal , we are dedicated to empowering local businesses to navigate the legal landscape with confidence. Our first-class team of attorneys is committed to excellence, efficiency, and building lasting client relationships. We foster a culture of collaboration, innovation, and support that drives growth and success. What You’ll Do Manage comprehensive bookkeeping activities for a busy law firm. Navigate rapidly shifting priorities to meet deadlines effectively. Collaborate seamlessly with partners and team members to ensure timely case progression. Provide exceptional client service with professionalism and attention to detail. What We’re Looking For Minimum 2 years of bookkeeping experience within a law firm environment. Ability to pass a background check. Excellent written and verbal communication skills. Strong independent work ethic while thriving in a team-oriented culture. Commitment to maintaining the highest ethical standards. Our Core Values We seek candidates who live these values daily: Elevation: We always aim higher—striving for excellence and improvement. Agility: We adapt, evolve, and embrace change to perform at our best. Community: We strengthen our community by supporting and empowering the businesses we serve. Why Join Skepsis Legal? Remote work — work from home anywhere in the State of Idaho. Competitive salary and comprehensive compensation package. Opportunities for professional growth, development, and continued education. Retirement plans and other benefits. Healthy work-life balance with flexible scheduling. Inclusive, supportive, and diverse work environment. Meaningful, challenging work with a chance to grow your skills. How to Apply If you resonate with our core values and meet the qualifications above, we want to hear from you! Join us in our mission to provide outstanding legal services while fostering personal and professional development. Please submit your resume , cover letter , and a writing sample to: 📧 [email protected] Skepsis Legal is an equal-opportunity employer and welcomes applicants from all backgrounds. We look forward to reviewing your application! Let me know if you’d like it customized more or formatted for a specific platform! Read Less

At Serve Robotics, we’re reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It’s designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We’re looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity. Who We Are We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully. JOB OVERVIEW The Robot Operations Manager is responsible for global fleet allocation, readiness, and regulatory alignment across all Serve markets. This role ensures that each neighborhood and city launch receives the right robot count, at the right time, with the right capabilities to meet demand and comply with local requirements. They’ll be the connective tissue between Expansion, Policy, Hardware, and Ops—owning the source of truth for global robot allocation. XF Teams: Fleet Maintenance, Supply Chain, Hardware, Policy, Product, Data analyst, Ops JOB DUTIES Model, forecast, and recommend robot allocations for all new and existing markets. Maintain the master allocation calendar tied to supply chain, repairs, upgrades, and city launch timelines. Partner with Supply Chain to ensure hardware availability aligns with market launch sequencing. Maintain a live database of regulatory requirements for every operating area (speed limits, sidewalk rules, identifiers, permitted zones, operational restrictions, etc.). Work with Policy to ensure every robot deployed in a region meets regulatory requirements and configurations. Work with hardware to track compliance renewals, certifications, and region-specific requirements (e.g., safety labels, UL/FCC, battery transport rules). Act as the primary bridge between Expansion, Product, Fleet Maintenance, Policy, and Hardware. Provide launch teams with clear robot readiness and compliance status before every deployment. Identify bottlenecks and create system improvements around provisioning, upgrade flows, and global fleet firmware and software tracking. Build and maintain analytical models to determine ideal robot counts per neighborhood based on density, demand forecasts, and utilization goals. Monitor post-launch performance and recommend reallocations to maximize fleet utilization. EXPERIENCE, QUALIFICATIONS, Read Less

Who We Are Claritas Rx is a venture-backed digital health startup that brings clarity to the challenges of specialty biopharmaceutical products in the marketplace. In today’s highly complex specialty networks, our mission is to illuminate the patient experience beyond the clinical trial. Claritas Rx leverages a proprietary technology platform and deep manufacturer expertise to automate and integrate channel, commercial, and clinical data and help biopharmaceutical companies generate actionable business insights. Our work uncovers the real-world variables impacting patient access, duration of therapy, and other metrics key to commercial success, making a real impact on patient healthcare. The Position Claritas Rx has a nimble Silicon Valley start-up culture. We are looking to build a strong delivery team of experts that can help scale a premier channel management solution. At Claritas Rx, our Engagement Managers are the operational backbone of every Ascend 2.0 implementation. You will join our Implementation team and serve as the primary driver of project management, data onboarding coordination, partner communication, and UAT facilitation across the full implementation lifecycle — from Sales-to-Implementation intake through go-live and the transition of execution to Customer Success. As owner of the critical path for the overall implementation project plan, you will maintain the detailed plan and RAID log across all workstreams (data onboarding, configuration, testing, and go-live), lead weekly client status calls with structured Red/Amber/Green health reporting, and serve as the first line of risk identification. Engagement Managers partner closely with the Delivery Director on scope and solution design, with the Business Analyst on configuration and internal QA, with Customer Engineering on custom builds and partner testing, and with Customer Success — the long-term relationship owner from SOW signature — to ensure cohesive client communication from kickoff through hypercare. EMs are highly organized, proactive communicators who take pride in full-scale implementations and in delivering each engagement on time, on budget, and on scope. Key Accountabilities Own the detailed project plan across multiple active Ascend 2.0 implementations, covering all workstreams — data onboarding, configuration, testing, UAT, and go-live — and own the critical path for the overall implementation project plan. Manage the Sales-to-Implementation intake process: validate SOW commitments, align on timeline with Customer Success (the long-term relationship owner from SOW signature), and onboard the delivery team for kickoff. Maintain the RAID log (Risks, Actions, Issues, Decisions) and lead weekly external client calls; produce structured status updates including project health (Red/Amber/Green), T-minus milestones, and decisions needed. Own data partner and vendor relationships throughout implementation: SFTP/API/EDI setup, agreement sign-offs, partner testing coordination, and data file specification review; serve as the primary point of contact for specialty pharmacies, hubs, specialty distributors, 3PLs, and other data partners. Coordinate closely with the Business Analyst on data specs and configuration timelines and with Customer Engineering on partner testing and non-standard pipeline work; flag discrepancies early and drive resolution before testing begins. Coordinate and facilitate UAT: build the UAT schedule, distribute test materials, track issues and routing, and document client sign-off in partnership with Customer Success on client-facing UAT coordination. Triage UAT defects and route appropriately — configuration issues to the Business Analyst, custom build issues to Customer Engineering, and data/pipeline issues to Customer Engineering with notification to relevant parties. Proactively surface and communicate implementation risks, scope changes, partner delays, and blockers to the Implementation Director; develop mitigation plans and escalate issues before they impact go-live timelines or budget. Ensure the internal QA gate is completed before any client-facing testing begins — nothing advances to UAT without BA sign-off on configuration and CE sign-off on custom builds. Track and drive implementation activities in Smartsheet, JIRA, and Confluence, including data spec development tickets, file ingestion validation, UOM review, configuration milestones, and UAT issue tracking; coordinate closely with the Delivery Director, Business Analysts, and Customer Engineering to maintain momentum and resolve blockers quickly. Lead go-live readiness checks prior to deployment, verifying that configuration, custom builds, partner testing, and UAT sign-off are complete; own the Implementation-to-Customer Success transition package — documenting configuration decisions, open items, custom builds, and outstanding client requests — to formalize execution handover at go-live (CS has been the relationship owner since SOW signature). Conduct internal “lessons learned” sessions following each implementation, documenting improvements to onboarding workflows, configuration templates, UAT practices, transition packages, and partner communication processes to continuously improve the efficiency and quality of future implementations. Who You Are Skills/Knowledge: Required: Enjoy working with others and collaborating Self starter who has strong organizational and communication skills Passion and determination about our platform solutions and our customer's success Excellent organization and communication skills to engage with key customer and data partner stakeholders Prior experience working with technical teams to deliver products Experience with project management best practices and tools; hands-on experience with trackers for project plan management and JIRA/Confluence for technical ticket tracking is strongly preferred Preferred: 5+ years of experience in a commercial or operational capacity at a specialty pharma/biotech manufacturer, health tech company, or healthcare consulting firm, with exposure to specialty pharmacy channel data, hub operations, or patient support programs 5+ years of prior work experience in a customer engagement, implementation, or program management role for a SaaS or data analytics platform, including direct experience facilitating UAT, managing client-facing status reporting (RAG), and delivering across a broad range of methodologies including agile. Join Us We are seeking to add new expertise and perspective to our strong team of experienced professionals. We aspire to a culture of accelerated professional development through: shared learning and collaboration; a respectful and fun work environment; and employee empowerment through the effective use of technology and tools. We are a highly collaborative team and prioritize opportunities to connect in person. For employees within a reasonable driving distance of each other, we host regional town hall gatherings approximately every other month. These sessions give our teams a chance to come together, share updates, and strengthen relationships beyond day-to-day work. In addition to our great environment, we offer a competitive salary of $135,000 to $150,000 and benefits package and the opportunity to make a significant impact on a first-in-industry digital health solution. Please send a cover letter along with your resume when applying to the position of interest. Claritas Rx embraces diversity, equality, and transparency. We are committed to building a team that comprises a variety of backgrounds, perspectives, and talents. We believe the more inclusive we are, the better we are. Join us and discover what it feels like to be part of an environment that rewards ingenuity, risk taking and smart work. It's time to fall in love with what you do! At Claritas Rx, protecting our candidates is a top priority. If you're applying for a role with us, please note: • All legitimate opportunities are posted first on our official website. Check there before trusting external listings. • We believe in meaningful interviews: offers never come after just one phone call or form. Expect multiple video calls to get to know you. • We never ask for fees or payments of any kind during the hiring process. • Our People Operations Team will handle your onboarding, and all equipment comes directly from us—no purchases required. Learn more about how to spot recruitment scams and protect yourself - FBI warning: https://lnkd.in/dh2aFN8 Claritas Rx is committed to transparency, integrity, and a safe hiring experience for every candidate. Learn more: https://lnkd.in/enhAqwqE Read Less

Who We Are Claritas Rx is a venture-backed digital health startup that brings clarity to the challenges of specialty biopharmaceutical products in the marketplace. In today’s highly complex specialty networks, our mission is to illuminate the patient experience beyond the clinical trial. Claritas Rx leverages a proprietary technology platform and deep manufacturer expertise to automate and integrate channel, commercial, and clinical data and help biopharmaceutical companies generate actionable business insights. Our work uncovers the real-world variables impacting patient access, duration of therapy, and other metrics key to commercial success, making a real impact on patient healthcare. The Position Claritas Rx has a nimble Silicon Valley start-up culture. We are looking to build a strong delivery team of experts that can help scale a premier channel management solution. At Claritas Rx, our Engagement Managers are the operational backbone of every Ascend 2.0 implementation. You will join our Implementation team and serve as the primary driver of project management, data onboarding coordination, partner communication, and UAT facilitation across the full implementation lifecycle — from Sales-to-Implementation intake through go-live and the transition of execution to Customer Success. As owner of the critical path for the overall implementation project plan, you will maintain the detailed plan and RAID log across all workstreams (data onboarding, configuration, testing, and go-live), lead weekly client status calls with structured Red/Amber/Green health reporting, and serve as the first line of risk identification. Engagement Managers partner closely with the Delivery Director on scope and solution design, with the Business Analyst on configuration and internal QA, with Customer Engineering on custom builds and partner testing, and with Customer Success — the long-term relationship owner from SOW signature — to ensure cohesive client communication from kickoff through hypercare. EMs are highly organized, proactive communicators who take pride in full-scale implementations and in delivering each engagement on time, on budget, and on scope. Key Accountabilities Own the detailed project plan across multiple active Ascend 2.0 implementations, covering all workstreams — data onboarding, configuration, testing, UAT, and go-live — and own the critical path for the overall implementation project plan. Manage the Sales-to-Implementation intake process: validate SOW commitments, align on timeline with Customer Success (the long-term relationship owner from SOW signature), and onboard the delivery team for kickoff. Maintain the RAID log (Risks, Actions, Issues, Decisions) and lead weekly external client calls; produce structured status updates including project health (Red/Amber/Green), T-minus milestones, and decisions needed. Own data partner and vendor relationships throughout implementation: SFTP/API/EDI setup, agreement sign-offs, partner testing coordination, and data file specification review; serve as the primary point of contact for specialty pharmacies, hubs, specialty distributors, 3PLs, and other data partners. Coordinate closely with the Business Analyst on data specs and configuration timelines and with Customer Engineering on partner testing and non-standard pipeline work; flag discrepancies early and drive resolution before testing begins. Coordinate and facilitate UAT: build the UAT schedule, distribute test materials, track issues and routing, and document client sign-off in partnership with Customer Success on client-facing UAT coordination. Triage UAT defects and route appropriately — configuration issues to the Business Analyst, custom build issues to Customer Engineering, and data/pipeline issues to Customer Engineering with notification to relevant parties. Proactively surface and communicate implementation risks, scope changes, partner delays, and blockers to the Implementation Director; develop mitigation plans and escalate issues before they impact go-live timelines or budget. Ensure the internal QA gate is completed before any client-facing testing begins — nothing advances to UAT without BA sign-off on configuration and CE sign-off on custom builds. Track and drive implementation activities in Smartsheet, JIRA, and Confluence, including data spec development tickets, file ingestion validation, UOM review, configuration milestones, and UAT issue tracking; coordinate closely with the Delivery Director, Business Analysts, and Customer Engineering to maintain momentum and resolve blockers quickly. Lead go-live readiness checks prior to deployment, verifying that configuration, custom builds, partner testing, and UAT sign-off are complete; own the Implementation-to-Customer Success transition package — documenting configuration decisions, open items, custom builds, and outstanding client requests — to formalize execution handover at go-live (CS has been the relationship owner since SOW signature). Conduct internal “lessons learned” sessions following each implementation, documenting improvements to onboarding workflows, configuration templates, UAT practices, transition packages, and partner communication processes to continuously improve the efficiency and quality of future implementations. Who You Are Skills/Knowledge: Required: Enjoy working with others and collaborating Self starter who has strong organizational and communication skills Passion and determination about our platform solutions and our customer's success Excellent organization and communication skills to engage with key customer and data partner stakeholders Prior experience working with technical teams to deliver products Experience with project management best practices and tools; hands-on experience with trackers for project plan management and JIRA/Confluence for technical ticket tracking is strongly preferred Preferred: 5+ years of experience in a commercial or operational capacity at a specialty pharma/biotech manufacturer, health tech company, or healthcare consulting firm, with exposure to specialty pharmacy channel data, hub operations, or patient support programs 5+ years of prior work experience in a customer engagement, implementation, or program management role for a SaaS or data analytics platform, including direct experience facilitating UAT, managing client-facing status reporting (RAG), and delivering across a broad range of methodologies including agile. Join Us We are seeking to add new expertise and perspective to our strong team of experienced professionals. We aspire to a culture of accelerated professional development through: shared learning and collaboration; a respectful and fun work environment; and employee empowerment through the effective use of technology and tools. We are a highly collaborative team and prioritize opportunities to connect in person. For employees within a reasonable driving distance of each other, we host regional town hall gatherings approximately every other month. These sessions give our teams a chance to come together, share updates, and strengthen relationships beyond day-to-day work. In addition to our great environment, we offer a competitive salary of $135,000 to $150,000 and benefits package and the opportunity to make a significant impact on a first-in-industry digital health solution. Please send a cover letter along with your resume when applying to the position of interest. Claritas Rx embraces diversity, equality, and transparency. We are committed to building a team that comprises a variety of backgrounds, perspectives, and talents. We believe the more inclusive we are, the better we are. Join us and discover what it feels like to be part of an environment that rewards ingenuity, risk taking and smart work. It's time to fall in love with what you do! At Claritas Rx, protecting our candidates is a top priority. If you're applying for a role with us, please note: • All legitimate opportunities are posted first on our official website. Check there before trusting external listings. • We believe in meaningful interviews: offers never come after just one phone call or form. Expect multiple video calls to get to know you. • We never ask for fees or payments of any kind during the hiring process. • Our People Operations Team will handle your onboarding, and all equipment comes directly from us—no purchases required. Learn more about how to spot recruitment scams and protect yourself - FBI warning: https://lnkd.in/dh2aFN8 Claritas Rx is committed to transparency, integrity, and a safe hiring experience for every candidate. Learn more: https://lnkd.in/enhAqwqE Read Less

At Serve Robotics, we’re reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It’s designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We’re looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity. Who We Are We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully. JOB OVERVIEW The Robot Operations Manager is responsible for global fleet allocation, readiness, and regulatory alignment across all Serve markets. This role ensures that each neighborhood and city launch receives the right robot count, at the right time, with the right capabilities to meet demand and comply with local requirements. They’ll be the connective tissue between Expansion, Policy, Hardware, and Ops—owning the source of truth for global robot allocation. XF Teams: Fleet Maintenance, Supply Chain, Hardware, Policy, Product, Data analyst, Ops JOB DUTIES Model, forecast, and recommend robot allocations for all new and existing markets. Maintain the master allocation calendar tied to supply chain, repairs, upgrades, and city launch timelines. Partner with Supply Chain to ensure hardware availability aligns with market launch sequencing. Maintain a live database of regulatory requirements for every operating area (speed limits, sidewalk rules, identifiers, permitted zones, operational restrictions, etc.). Work with Policy to ensure every robot deployed in a region meets regulatory requirements and configurations. Work with hardware to track compliance renewals, certifications, and region-specific requirements (e.g., safety labels, UL/FCC, battery transport rules). Act as the primary bridge between Expansion, Product, Fleet Maintenance, Policy, and Hardware. Provide launch teams with clear robot readiness and compliance status before every deployment. Identify bottlenecks and create system improvements around provisioning, upgrade flows, and global fleet firmware and software tracking. Build and maintain analytical models to determine ideal robot counts per neighborhood based on density, demand forecasts, and utilization goals. Monitor post-launch performance and recommend reallocations to maximize fleet utilization. EXPERIENCE, QUALIFICATIONS, Read Less

What We Do At Terabase Energy, we believe that digitalization and automation will drive the next wave of innovation and cost reduction in large scale solar. To fully unlock the potential of this opportunity, Terabase is developing an interconnected software and construction automation platform. We work alongside project developers, owners, and engineering Read Less

Who we are Help Scout builds software for relationship businesses — companies that earn loyalty through outstanding customer service. We’ve been on this journey since 2011, and today more than 10,000 companies use our platform to support customers of all types, from clients to patients and beyond. Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it. We’ve been a fully remote team since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career. If that kind of challenge gives you energy, we’d love to meet you. Your impact Help Scout has earned something most software companies never get: genuine trust. 10,000+ businesses use us because we've always believed that customer relationships are the business — and that every interaction, no matter who or what handles it, should feel like it came from someone who cares. That trust took a decade to build. Now it's the foundation for something bigger. Every conversation that flows through Help Scout carries a signal: what a customer needed, how they felt, whether they got it resolved, whether they'll come back. Across 10,000 businesses and millions of conversations, those signals add up to something extraordinary — a real-time view of customer health that most companies are desperate for and very few have. Right now, we do almost nothing with it proactively. That's the opportunity. The Intelligence pillar is how Help Scout transforms from a tool that manages support into a platform that improves a business. Topics. Sentiment. CX Score. Churn risk alerts before a customer walks. This is how support stops being a cost center and starts being a competitive advantage — for our customers, and for us. You'll build the product that makes that case, and closes it. About the Role The Intelligence pillar owns the product layer that turns conversations into insight: Topics (what customers are asking, in aggregate), Sentiment (how they feel, over time), CX Score (a composite health signal per contact and company), and the contact and company profiles that surface all of it. It's a net-new product area for Help Scout — early in adoption, high in strategic weight, and directly tied to our Understand revenue tier. What makes this role hard is also what makes it interesting: Intelligence isn't just a standalone product. It's a cross-pillar primitive — Agent needs its signals, Conversations surfaces its data, and GTM needs a clear story about what it's worth. You'll own all of that: the product, the conversion moment, and the interfaces that make Intelligence useful across the rest of the platform. You'll report to Scott Rocher, our Chief Product Officer. Note: This role is open to US-based applicants only. What You'll Do Own the full product roadmap for the Intelligence pillar: Topics, Sentiment detection, CX Score, and contact/company profiles enriched with conversation data Ship the near-term: get Topics and Sentiment in front of customers fast, with a clear value signal — then use what you learn to sequence what comes next Define the conversion moment: CX Score and churn risk alerts are the features that make a customer want to pay for Understand. You'll own how those land and what they trigger Treat Intelligence as a shared primitive, not a standalone product. Signals from this pillar need to be accessible to the Agent and Conversations pillars — you'll coordinate those interfaces actively Partner with the Gateway and Data teams to ensure the underlying infrastructure can support the aggregates Intelligence depends on, especially as CRM and lifecycle data start flowing in Spend time with customers: support leads, ops managers, and the business owners who care about what support data can tell them Work with GTM on the messaging for Understand — this is a net-new category for Help Scout and the story needs to land clearly What We're Looking For You've built data or analytics products before — you think naturally in aggregates, trends, and signals, not just features You understand what makes an insight actionable vs. merely interesting, and you design toward the former You're data self-sufficient. You pull your own queries, run your own analyses, and use numbers to validate bets and pressure-test direction — you don't wait for someone else to tell you what the data says You have strong monetization instincts around data products. "Conversations analyzed" as a value metric isn't obvious — you can make the case for it internally and design toward it externally You're patient enough to build a foundation correctly and urgent enough not to over-engineer before you've validated what customers actually use You're genuinely fluent with AI tools and treat them as part of your craft — for research synthesis, pattern-matching across customer signals, strategy testing, and rapid prototyping. You have a point of view on where these tools are heading and how they're changing the shape of PM work You collaborate well across teams. Intelligence is a cross-pillar primitive — if you hoard it, it fails. If you design it well, every other pillar gets better You're an excellent writer. Help Scout runs on writing, and you make your thinking visible in one-pagers, briefs, and narratives that move decisions forward You've worked in B2B SaaS and have a feel for what support leaders, ops teams, and business owners care about when they look at data Company values Happy to Help Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community. Craft over Convention Our success relies on the quality and craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight. Progress not Perfection Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better. Own the Outcome Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along. Read more about how we define, share, and live these values here . Benefits And Perks Competitive salary and an internal, transparent salary formula based on market data Flexible time off – you choose the holidays and vacations that make sense for you 12 weeks of fully paid parental leave for all new parents, including adoption and foster care A home office stipend to help you get set up and productive A co-working stipend up to $300 a month if you choose to work out of your house A yearly professional development stipend of $1,800 to help you grow in your craft If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents. Hiring Guidelines: All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements. We do not sponsor visas. Teammates must already be authorized to work from their home country. We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion . We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do. To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them. A note on the use of AI in our interview process While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team. On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process. Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @ helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels. Read Less

Description Keeper Security is hiring an experienced and execution-oriented Manager of NorAm Mid-Market Sales to lead a team of high producing inside sales representatives. This is a 100% remote position from select locations in the U.S. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and be responsible for overseeing day-to-day sales activities, inspiring achievement of sales targets, and ensuring our sales processes are optimized to drive growth. About Keeper Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections and endpoints with role-based enforcement policies, least privilege and just-in-time access. Learn why Keeper is trusted by leading organizations to defend against modern adversaries at KeeperSecurity.com . About the Role The Manager of North America Mid-Market Sales will report to the CRO, playing a pivotal role in leading and coaching a performance driven team of mid-market Sales Representatives for Keeper. At Keeper, our channel is a core growth engine and we’re looking for sellers who know how to maximize it. Top candidates for this role will have experience working hand-in-hand with VARs, distributors, and reseller partners to co-sell, co-market, and close. You know the difference between an activated partner and a logo on a slide deck, and you know how to build the former. Responsibilities Lead and manage a team of mid-market sales representatives focused on actioning and converting leads, and driving revenue growth Develop and implement sales strategies to meet and exceed monthly and quarterly sales targets Monitor and manage individual and team performance, providing coaching, training, and feedback to enhance productivity Conduct regular one-on-one meetings with sales reps to review performance, troubleshoot challenges, and strategize for success Oversee the sales pipeline to ensure a steady flow of qualified opportunities, guiding reps through the sales cycle from initial lead to close Join customer calls alongside sales reps to provide strategic support, assist in advancing deals toward closure, and deliver real-time coaching to optimize sales conversations and outcomes Leverage channel partnerships (VARs, distributors, and resellers) to drive pipeline generation, accelerate deal cycles, and increase win rates through effective co-selling strategies Coach and enable sales representatives on how to effectively engage, activate, and collaborate with channel partners to maximize revenue opportunities Partner closely with Channel Sales teams to align on territory strategy, partner engagement, and joint go-to-market initiatives Identify opportunities to expand and deepen partner relationships, ensuring consistent contribution to pipeline and revenue growth Analyze sales data to identify trends, opportunities, and areas for improvement, ensuring accurate forecasting and reporting Collaborate closely with the marketing team to ensure alignment on lead generation, campaigns, and messaging Continuously refine and optimize sales processes and tools to improve efficiency and effectiveness Maintain a deep understanding of Keeper’s product offerings, customer needs, and market dynamics Drive a high-energy, positive sales culture that motivates the team to perform at their best Ability to travel to and from customer meetings (locally and nationally) explicit consent where required 4. Who We Share Information With Internal: HR, hiring managers, interviewers*, IT support for system administration *Note - diversity and equal opportunity data is not shared with hiring managers. Third Parties: Service providers who assist with: Applicant tracking, recruitment systems and assessment providers Background verification vendors (post offer) Recruitment agencies (where applicable) Tools to support communication, collaboration and to securely store your data Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place. 5. International Transfers Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws. 6. Security We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards. 7. Retention We keep your data for 24 months from your last application activity, then delete or anonymize it. Exceptions: You opt into our talent database for further retention by providing consent (extended retention) You're hired (transfers to employee records) 8. Your Rights You have the following rights and can contact us at the email below to exercise them: Access, correct, or delete your data, subject to applicable law and retention requirements Object to or restrict processing Withdraw consent (where applicable) Request data portability Lodge a complaint with your data protection authority If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law. When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights. 9. Automated Decisions Keeper does not make hiring decisions using solely automated processing. 10. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com Read Less

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview About the Role - We are seeking a highly motivated program manager who is also a hands-on data analyst to operate the Quality Assurance program for Instacart’s global Customer Experience organization. This role is equal parts program management and analytics. You will own the operating rhythm of the QA program — cadences, service-level agreements, and cross-functional commitments — and you will personally build the dashboards, reporting, and analyses that turn raw audit data into insight the business acts on. This role requires excellent time-management, effective communication skills for engaging with stakeholders at all levels, strong SQL and dashboarding skills, and a passion for translating signals into measurable action. About the Team - The Quality Assurance team within Customer Experience is responsible for ensuring every customer, retailer, and shopper interaction meets the bar we set for the global CX organization. We operate the feedback loop that turns support interactions into measurable improvements across the business: we evaluate quality across every channel, analyze trends and outliers to provide early warning, and route every signal to a named owner across five action workstreams (performance management, learning and development, automation, process, and product feedback). By fostering strong cross-functional partnerships with Product, Engineering, Operations, Legal, and L surface adherence (target ≥95%), escalation cycle times (target ≤7 days), and signal-to-action lag (target ≤5 days) to leadership weekly. Xfn Collaboration: Collaborate with Engineering, Product, L Read Less

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview About the Role - We are seeking a highly motivated program manager who is also a hands-on data analyst to operate the Quality Assurance program for Instacart’s global Customer Experience organization. This role is equal parts program management and analytics. You will own the operating rhythm of the QA program — cadences, service-level agreements, and cross-functional commitments — and you will personally build the dashboards, reporting, and analyses that turn raw audit data into insight the business acts on. This role requires excellent time-management, effective communication skills for engaging with stakeholders at all levels, strong SQL and dashboarding skills, and a passion for translating signals into measurable action. About the Team - The Quality Assurance team within Customer Experience is responsible for ensuring every customer, retailer, and shopper interaction meets the bar we set for the global CX organization. We operate the feedback loop that turns support interactions into measurable improvements across the business: we evaluate quality across every channel, analyze trends and outliers to provide early warning, and route every signal to a named owner across five action workstreams (performance management, learning and development, automation, process, and product feedback). By fostering strong cross-functional partnerships with Product, Engineering, Operations, Legal, and L surface adherence (target ≥95%), escalation cycle times (target ≤7 days), and signal-to-action lag (target ≤5 days) to leadership weekly. Xfn Collaboration: Collaborate with Engineering, Product, L Read Less

Tremendous is the global platform built for businesses to send thousands of payouts to anyone, anywhere, for free. We're trusted by 20,000 organizations like Atlassian, MIT, and United Way to deliver gift cards and money to millions of recipients worldwide. Our customers (researchers, marketers, HR teams, nonprofits, and platform businesses) rave about how fast and easy Tremendous is to use. Check out our ratings on G2 . Tremendous is profitable and growing without outside investors. We’re a fully remote, high-documentation, low-meeting culture, which means more time for what matters in both your professional and personal life. The team agrees– our employee NPS is in the high 80s. About the role We’re looking for a Senior PM to join our Platform team. This team owns infrastructure, security, and internal tooling that keeps every other team shipping. Today, the product management org is six PMs, led by a co-founder who serves as Head of Product. You will Report to our Co-founder / Head of Product, Kapil Kale . PM the Platform team end-to-end. This team is responsible for security issues, AI infrastructure, security improvements, data / compliance, and technical upgrades, and you’ll be involved in all of it. Work across technical systems. This is a highly technical product area that requires close collaboration with engineers and comfort discussing architecture, tradeoffs, implementation details, and complex technical problems. Manage the team’s product roadmap. You’ll be working with stakeholders to help figure out what to build and when. When things are unclear, you'll resolve the ambiguity for the team. Frame up problems. You’ll be expected to explain what problems we are solving and why. This helps our engineers and designers understand how to solve those problems. Conduct research and analysis. In order to frame those problems well, you’ll need to collect supporting evidence–from user interviews, market research, and competitive analysis. Work with designers and engineers to devise solutions. PMs set requirements and then work with designers and engineers to select appropriate solutions. Collaborate without meetings. Tremendous has an async, non-meeting culture. This can be tricky if you're used to doing PM work in meetings. Persuade with a light touch. Not everyone will agree on priorities. It's the PM's job to drive decisions while keeping people in the process. Report back on what’s working. Once we ship, you’ll be responsible for helping the team understand the impact of their work. You have 4+ years of PM experience on a platform team (infrastructure, platform, security, search, data, etc). 5+ years of professional software engineering or engineering management experience. Exceptional technical fluency and problem-solving ability. You're comfortable discussing and solving complex technical problems with engineers. Strong product intuition. You can look at a problem and see the right solution. The ability to take a long-term strategy and a big feature backlog and translate that into roadmaps. Outstanding written and verbal communication skills. We’re a documentation-first culture, and this role requires communicating effectively with senior stakeholders. Comfortable making decisions without perfect information and moving work forward without being told to. Genuine empathy for users and teammates. You want to understand their problems. What's cool about the role Competitive pay and equity. Base salary for this role: $250,000 to $325,000. Real benefits. 100% covered health (US), unlimited PTO, 12-16 weeks paid parental leave. Fully remote. Work from anywhere in the Americas. Great culture. Read more about how we work in our public handbook . Read Less

About GreyNoise GreyNoise Intelligence is a mission driven security startup focused on helping organizations understand and mitigate risks from Internet scanning and exploitation. GreyNoise provides real-time, verifiable intelligence on all actors scanning the Internet and how some of them are attempting to exploit vulnerabilities on assets connected to corporate networks. The intelligence is highly trusted because it’s generated from a global fleet of thousands of purpose built sensors observing the Internet. Advanced data science techniques and AI are used to process millions of observed events into real-time intelligence for customers. The GreyNoise Global Observation Grid observes and analyzes unique threat data at-scale that no one else can. GreyNoise provides the most actionable threat intelligence against perimeter threats, so that no attack works twice. All US based positions are fully remote within the US, with optional office attendance at our DC area headquarters, unless otherwise specified. Applicants must have US work authorization. Please see the specific job description for all international position locations. The Role We are looking for an Enterprise Regional Sales Manager, specially located in the East Coast or Central Territories (NYM, DMV, Chicago, etc.), to be responsible for owning and exceeding sales targets to drive revenue within Named Accounts and the Broader North American Enterprise Territory. What You Will Do Own your territory: successfully develop your pipeline and go-to-market strategy to secure new GreyNoise customers. Identify upsell opportunities: Strategize with the GreyNoise Customer Experience team to expand existing GreyNoise customer accounts. Have a background with one or more sales methodologies including solution selling, strategic selling and MEDDPICC. Cross-Collaborate: effectively engage with Sales Engineering, Channel, Business Development, Product, Marketing, and Executives to develop your pipeline, meet customer needs, and close new business. Identify in-region events to drive pipeline and participate on behalf of the company at in and out of region conferences and events. Document: utilize the GreyNoise CRM (currently Hubspot) effectively to support accurate and timely deal progression, reporting, and sales forecasting. Manage a variety of sales cycles: you will need to handle simple deals with smaller orgs, while also staying on top of more complex sales cycles with large Enterprise accounts. You will support Sales Engineering to competently guide customers through a successful Proof of Value, maintain timelines, and articulate business value. Strengthen our team: collaborate with and support the entire GreyNoise sales team to exceed our goal(s.) What You Will Bring 7+ years of US Enterprise sales experience - selling threat intelligence and/or adjacent solutions. Existing relationships within a specific sector or region of the North America Enterprise market and a track record of successfully negotiating and selling 6-figure deals into these organizations. Comfort in Enterprise executive relationship management, while also being able to engage with end users and develop them as strong Champions of GreyNoise. A proven sales background of consistent achievement against quota. Excellent presentation, written, and verbal communication skills. Past experience of thriving in a high-velocity tech sales environment. Proven ability to institute a repeatable sales process to drive performance. CRM Knowledge (preferably HubSpot). Previous experience with PLG is a plus. At GreyNoise we embody product led growth which is focused on an end user model that relies on the product itself as the primary driver of customer acquisition and expansion. Familiarity with Enterprise cyber security functions, teams and goals; including SOCs, vulnerability management and threat hunting is a must. Strong storytelling capabilities. Experience in successful forecasting and pipeline management within the CRM. Experience in a high-velocity, start-up SaaS environment. Proven ability to institute a repeatable sales process to drive performance. This position reports to the Head of Enterprise Sales, Americas. Benefits Equity in a high-growth, Series-A startup ‍⚕️ 100% covered health, dental, vision, and life plans for all employees 6️⃣ Competitive 401k employer match of 6%, which is special for a startup. This will be 100% matched and vested from day 1 Flexible paid time off. To encourage time off from work and ensure overall employee health and wellness, GreyNoise strongly recommends each employee to take at least 120 hours of PTO (3 weeks) annually, including at least five consecutive business days Remote-first culture. While we are headquartered in the Washington DC area, we have a distributed workforce -- with the majority of our team working remotely from across the country Equipment budget. Every new employee gets an Apple Mac laptop and a $500 stipend for any equipment accessories. Paid family leave for all employees. We offer 4 months of paid leave (birth or adoption), plus 2 months of optional unpaid leave, so new parents have time to adjust to the new life (and work) schedule Learning Read Less

About Us: Wrapbook is a smart, intuitive platform that makes production payroll and accounting easier, faster, and more secure. We provide a unified payroll platform that seamlessly connects your entire team—production, accounting, cast, and crew—all in one place. Wrapbook empowers production teams to manage projects, pay cast and crew, track expenses, and generate data-driven insights, while enabling workers to manage timecards, track pay, and onboard to new projects from any device. Wrapbook brings clarity and dependability to production payroll, while increasing the productivity of your whole team. Trusted by companies of all sizes, Wrapbook powers payroll for some of the industry’s top production companies, including SMUGGLER, Tuff, and GhostRobot. Our growing team of 250+ people across the USA and Canada, including entertainment and technology experts from SAG-AFTRA, DGA, IATSE, Teamsters, Amazon, Microsoft, Facebook, and more. Wrapbook is backed by top-tier investors, including Jeffrey Katzenberg’s WndrCo, Andreessen Horowitz, and A* Capital. We have raised $130M and are in a strong financial position. The Opportunity: Manager, Mid-Market Film the AE drives the deal, you develop the rep through it Own weekly 1-1s with each rep: deal strategy, skill development, pipeline review, and accountability to process Build individual development plans for each AE grounded in observed skill gaps, not just quota performance Drive forecast accuracy by owning the pipeline roll-up and enforcing stage hygiene standards Partner with Marketing on ABM motion and account-based outreach strategies Drive adoption of sales plays and process standards — translate frameworks into rep-level habits through repetition and accountability Facilitate a structured deal review cadence: pre-call prep, deal strategy, and post-close debriefs Collaborate with Product on customer feedback loops and PMF signals coming through the sales cycle Partner with the Sr. Director of MMFTV Sales on org-level process improvements and strategic decisions What you'll have: Proven experience leading Mid-Market B2B SaaS sales teams through people development — not just quota management You are a player-coach by nature: you want to be on calls and close to customers — not to run the deal, but to develop the rep through it and model what great looks like Strong instincts for long, complex sales cycles — you understand how to coach reps through ambiguity, build multi-thread strategies, and identify what's stalling a deal before it slips The ability to drive process change forward: you can take a framework, get rep buy-in, and turn it into consistent execution Experience working cross-functionally with Marketing on ABM or account-based outreach motions Comfort working with Product teams and surfacing customer and PMF signals from the field A structured approach to coaching: you can diagnose what's actually wrong with a rep's performance, build a plan with support from enablement, and track whether it's working Strong forecasting discipline — you know the difference between commit and best case and hold the team to that standard Excellent communication and feedback skills — direct, constructive, and consistent Willingness to travel for events and in-person client meetings, primarily in LA Why Join Us At Wrapbook, creativity meets technology — and not just in the product. In addition to a competitive salary and all the benefits you can expect from a fast-growing technology company, you’ll get access to a team of creative problem solvers and the chance to see your contributions make large impacts. Benefits include: Unlimited Paid Time Off Work from anywhere in Canada and USA Health and Dental benefits Up to $1,500 USD/ $2,025 CAD towards IT set up for your home Up to 2% matching RRSP / 401K Learning and Development opportunities Up to $50 USD/ $67.50 CAD towards Internet/Cell phone service Our Pledge to Fostering an Inclusive and Safe Workplace: Wrapbook pledges to be a harassment- and discrimination-free space for everyone, regardless of age, disability, ethnicity, gender identity or expression, nationality, neurotype, personal appearance, political affiliation, professional background, race, religion, or sexual identity or orientation. Apply Now Have we got your attention? Submit your application today and a member of our Talent team will be in touch with you shortly! #LI-Remote Read Less

About DAT Discover your future at DAT Freight Why DAT? DAT is an award winning employer of choice. For starters, we have a hybrid work environment, but we also know what makes a great workplace. We have a time-tested and resolute set of operating values predicated on integrity, mutual respect, open communication, and executing with excellence. These values inform our strategic vision as much as any one of our products does. We’ve been an employer of choice in the Portland metropolitan area for four decades, and within one year of opening our Denver office, DAT was #26 on Built In Colorado’s 100 Best Places to Work In Colorado. Medical, Dental, Vision, Life, and AD Read Less

Compensation/Benefits: - Base Salary, +Progressive Sales Commission Plan (12-16%), +Production Commission Plan (10%) - Potential 1st year earnings $60-$90,000+ - Company Vehicle, Company Phone - Health, Dental, Vision, B2B Account Manager Company: Orkin Pest Control/Sawyer, Inc. Responsibilities: - Uphold our brand standards and service-oriented culture - Build strong relationships and create Orkin Clients for life - Prospect and develop new business in a designated territory, both B2B and B2C - Achieve sales performance objectives through prospecting new business and assigned leads - Develop a daily schedule of productive activity from creative sources and qualified leads - Schedule sales appointments and meet with potential clients to explain Orkin products and services - Conduct a thorough inspection of interior and exterior areas of potential client’s property - Serve as a problem solver for clients by utilizing the in-depth training provided to decide on the most efficient and best overall pest solution for each client’s needs - Make sales presentations to clients based on inspection and issues identified by addressing any questions, explaining the process and setting expectations - Grow the business by finding potential clients that both need and want our services and providing the correct solution to fill those needs and desires Qualifications : - Minimum of 3-years outside sales, B2B sales with proven track record - Associates degree required, Bachelors degree preferred - Required to live in designated/surrounding area (no more than 10 miles outside city limits) - Must be willing to travel. - Mastery of commonly used CRM software - High degree of professionalism with exceptional follow-up and organizational skills - Flexibility in a multi-managed working environment - Ambitious, results-driven, and not afraid of healthy competition - Resourceful and able to learn new products, services, and processes quickly - Strong team skills - Ability to write clear, concise communications: excellent grammar, spelling, and editing skills - Safely use a ladder - Lift and carry up to 50 pounds - Safely access crawl spaces, attics, rooftops, etc. - Ability to work in all types of weather and temperature conditions - Obtain and maintain required state licensing - Qualified candidates must pass a background check and drug screening Read Less

GROWING MEDICAL DEVICE COMPANY SEEKING RADIOLOGIC TECHNOLOGIST / MOTIVATED SALES PEOPLE! Base Salary Read Less

Position Summary : At TCL North America, innovation powers every product we create-including our rapidly expanding HVAC solutions. As a global leader in consumer technology, we are growing our presence in the North American HVAC market with a focus on energy efficiency, smart connectivity, and exceptional performance. TCL fosters a dynamic and collaborative environment where team members can thrive, contribute meaningfully, and help shape the future of indoor comfort and climate control. Join us and be part of building the next generation of HVAC innovation. We are seeking an experienced Residential AC Product Development Manager to lead product development strategy and execution for our residential category, including room air conditioners, dehumidifier, and portable AC products. This role will work cross-functionally to develop customer-centric products, ensure regulatory compliance, and drive competitive differentiation in the market. Responsibilities include, but are not limited to: Product Strategy Read Less

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack , both featuring scalable metrics ( Grafana Mimir ), logs ( Grafana Loki ), and traces ( Grafana Tempo ). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack , both featuring scalable metrics ( Grafana Mimir ), logs ( Grafana Loki ), and traces ( Grafana Tempo ). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity Grafana Labs is looking for a Strategic Channel Sales Manager, who will be responsible for developing, executing, and evolving all aspects of our partner go-to-market strategy in the US East Coast region. You will work closely with the Sales, Solution Engineering, Marketing, Operations, and leadership team to align sales and go-to-market efforts with our product, technical, and sales development efforts. Your key task will be to develop and deliver immediate and future partner sourced revenue growth through our partner channel, working primarily with Grafana’s Regional Systems Integrators and Value-Added Resellers. This role requires the experience to build an emerging partner community in the region and you will be well placed to act as a trailblazer to shape the role, develop and evolve the strategy to make your mark within a rapidly growing company where partners are a core element of its GTM. This is NOT a programmatic Channel and Distribution role where operationalisation of programmatic elements of a Channel business is the priority. This IS a Sales focus Channel role for someone who thrives in a very fast paced environment, is comfortable owning a partner sourced revenue number and has what it takes to build upon a fast growing Channel business in the region. What You’ll Be Doing Develop executive level relationships with focus partners in the US East Coast region Own partner opportunity identification and deal acceleration activities to drive revenue targets Lead the identification, activation and development efforts for regional partners Develop partner capabilities, co-sell motions and brand awareness initiatives Establish strong executive relationships to create partnership business plans Work with leadership to manage pipeline and revenue commitments Work across Grafana Labs to provide input on message alignment, operational coordination, and evangelism of the partner strategy and program What Makes You a Great Fit Located in the US East (ideally Northeast) region 7+ years of experience in channel sales or sales (selling with partners) Experience selling SaaS (open source technology is a plus) and MEDDPICC selling methodologies Demonstrated history of consistent goal achievement at high growth startups Experience in consultative sales approach with the primary goal of maintaining exceptionally high levels of customer, partner, and community satisfaction Proven experience developing a high performing Channels strategy for SaaS vendors Bonus Points For Running Low Touch deal cycles with Partners independently of Direct Sales team Demonstrated ability to increase Partner Sourced revenue (NACV) contribution to the region’s overall revenue In the US, the OTE compensation range for this role is USD $260,000 to $280,000 on a 60/40 split. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here . *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range Read Less

Who We Are Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more — generating $750M in revenue in 2025. Building the generational brand in baby, Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step. Our Ways of Working Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up. What the Role Is We're hiring Staff PMs to own major surfaces of Babylist's consumer experience — and to set the bar for what an AI-native PM looks like at scale. You will be the durable product owner of a major Babylist surface or core customer journey end-to-end — the person the rest of the company looks to when a hard question about that surface has to get answered. You hold the quality bar, set the strategy on a one-year horizon, and operate as the foremost expert on your space inside the company. You also build. You can stand up working prototypes, query the data and codebase, and contribute to code execution when that’s the most valuable use of your time. You value speed – of decision making, of execution, and in time to impact. And you will help Babylist make the transition into AI-native product development by setting the standard others adopt: in your own work, in the standards you hold for your team, and in the rituals you help build into the function. We are building AI fluency across the consumer organization. Where you land depends on the org's needs at the time of your start and on where your strengths fit best. We want operators who can take real ownership of any surface areas or customer journeys, be opinionated enough to argue for what's right, and humble enough to ramp fast on whichever one we land you on. This role reports into one of our Product Directors and partners closely with stakeholders across the company. Who You Are You are a demonstrated product leader. You have owned a major consumer product surface end-to-end at meaningful scale and have the scar tissue to prove it. You bring: Demonstrated consumer experience. You have a proven record of defining product strategy, creating impact, leading cross-functional teams in execution, and working with exec-level leaders to solve complex problems for consumer products. You have held Senior PM, Staff PM, GPM, or Director roles. Strategic foresight. You can articulate where your surface should be in 6, 12, and 18 months, and you can define the path from here to there. You hold a strong, opinionated view of the product and you know when to update your priors. Deep customer expertise. This is the irreplaceable PM contribution in a builder world, and it has to be a genuine strength. You know how to understand and co-create with users and you bring deep curiosity and customer obsession into every decision. You bring concrete evidence (both qualitative and quantitative) into decisions. You solve root pain, not adjacent symptoms, and you create segmentation clarity rather than treating users as a monolith. Product sense. You have product taste — the instinct to know what’s worth building (and what’s not), what the right UX is, and what will delight users — and you can point to shipped work and killed projects that proves it. Commercial ownership. You are fluent in the business. You understand how your surface monetizes, you can defend a unit economics model, and you partner with finance and data without needing them to translate. Outcome ownership. You don't celebrate shipping — you own impact. You hold yourself and the team accountable for delivering meaningful results, you build appropriate measures of success, and lead clean persist/pivot/stop decisions after launch. Clarity of thought. You communicate with extreme clarity that moves conversations forward fast. You don't mistake collaboration for consensus — encouraging productive conflict and surfacing misalignment early. Quality and craft as standards. You own the quality bar for your surface and the principles by which everyone else builds. You have sent teams back to the drawing board, and you know how to do it without breaking trust. Technical fluency. You might have a CS degree or started your career as a developer. You might have been an early PM at an early-stage company, where the line between "product" and "build" was always blurry and you handled both. You might just have a portfolio of things you've built that demonstrate self-taught skills. The context matters less than what it taught you about feasibility, tradeoffs, and getting something real into the world. Adaptability to change. The next 18 months will not look like the last 18. You select for change, not against it. You jump in where needed, working across team boundaries and roles without waiting for permission. You are humble, low-ego, and biased toward action. The Builder Profile You are AI-native. You actively use LLMs and AI coding tools in your daily work — whatever gets you from customer opportunity to validated idea to business impact the fastest. You have intuition for what current models are good and bad at, know how to decompose problems for AI agents, review and refine their output, and combine AI-driven speed with human judgment. You contribute as a peer-builder, but you know when to zoom out for strategic thinking and stay closest to the customer. Building is how you co-create with families and how you separate signal from noise faster than anyone else in the room. You set the standard. As a Staff PM, your building isn't just for your own velocity — it raises the bar for the team and the function. Your team learns to use AI-native tools by working alongside you. Your peers borrow your patterns. The rituals and practices you help build become how Babylist works. You are excited about the AI transformation, not anxious about it. You believe this is the most interesting moment in product careers in a decade, and you want to help shape what an AI-first product organization looks like, at Babylist and as a category. If you want to own a meaningful slice of a generational consumer brand, ship work that millions of families will use, and build with conviction at a company where speed and responsibility are not in tension but are the whole point — we would love to hear from you. How You Will Make An Impact Own a major consumer surface or core customer journey end-to-end. Strategy, KPIs, quality bar, impact, the hard tradeoffs. You are the person the rest of the company looks to when a question about that surface has to get answered. Set the one-year horizon. Articulate where your surface should be a year from now, defend the sequence of bets that gets it there, and update with conviction Read Less

Company Description Givebutter is the most-loved nonprofit fundraising and CRM platform, empowering millions of changemakers to raise more, pay less, and give better. Nonprofits use Givebutter to replace multiple tools so they can launch fundraisers and events, use donation forms and donor management (CRM), send emails and text blasts—all in one place. Use of the Givebutter platform is completely free with a 100% transparent tip-or-fee model. Givebutter has been certified as a Great Place to Work® every year since 2021, and is the #1 rated nonprofit software company on G2 across multiple categories. Our mission is to empower the changemaker in all of us. We believe giving should be fun, so you’ll want to do it again, and we also believe that work should be fun, so that you’ll have the greatest impact. We are excited to hear from talented people who want to work with other talented people in making the world a butter place—and have fun along the way. Role Description Givebutter is hiring an outstanding, scaled Customer Success Manager who is passionate about helping nonprofits achieve meaningful fundraising outcomes through technology. As a member of our growing Success team, you'll partner with some of Givebutter's highest-impact nonprofit customers, helping them translate fundraising goals into measurable results. You'll serve as a trusted advisor, guiding customers to realize value from Givebutter through strategic adoption, fundraising best practices, and stakeholder alignment. The Customer Success Manager is responsible for driving customer outcomes, adoption, retention, and growth across a pool of accounts. Success in this role comes from understanding what customers are trying to accomplish, diagnosing challenges that stand in their way, and connecting them with the right Givebutter products, features, and strategies to help them succeed. This role also uses AI tools to work efficiently at scale, including using AI to synthesize customer context, draft follow-ups, and identify patterns and risks across accounts while maintaining strong judgment and data hygiene. We want to hear from people who... Are passionate about helping customers achieve outcomes and can connect customer goals to product value. Build trust quickly with stakeholders and confidently guide strategic conversations. Are curious problem-solvers who enjoy diagnosing challenges, uncovering opportunities, and driving adoption. Thrive in a collaborative, fast-paced environment and enjoy partnering across teams to improve customer outcomes. Can quickly understand a customer’s challenges and communicate solutions in a way that builds confidence, clarity, and momentum regardless of their level of technical expertise. Responsibilities Serve as a strategic partner for nonprofit customers through short term, outcome-focused engagements, helping them achieve fundraising and donor engagement goals through Givebutter (this is a pooled motion, not a fixed book of business). Lead discovery, success planning, training, and strategic guidance that drive adoption, value realization, retention, and growth. Become a subject matter expert in Givebutter and connect platform capabilities to customer goals, challenges, and opportunities. Continuously test and iterate on new ways to incorporate AI into your workflows, using it to support and improve the work being done while maintaining strong judgment and data hygiene. Identify customer risks and opportunities early, using AI, data and customer insights to guide proactive action. Partner cross-functionally to improve the customer experience and advocate for customer needs. Facilitate a mix of 1:many webinars, automated engagement, and targeted 1:1 customer interactions. Requirements 2-5 years of experience in Customer Success, Account Management, Consulting, Sales, or similar customer-facing roles. Demonstrated ability to drive customer outcomes through strategic guidance, relationship management, and problem solving. Experience managing multiple customer engagements in a pooled or scaled motion while working toward retention, growth, adoption, or business goals. Strong communication, discovery, stakeholder management, and customer-facing presentation skills. Experience facilitating trainings, workshops, webinars, or customer education programs. Nice to Have Experience working in a scaled or pooled customer success function. Experience working directly in nonprofit fundraising, donor development, or advancement. Experience with nonprofit fundraising technology, CRMs, fundraising platforms, or related software. Experience advising customers on fundraising strategy or campaign planning. More about Givebutter Benefits Remote Work: Work remotely from one of our 10 hubs (Austin, Denver, Indianapolis, Los Angeles, San Francisco, New York, Salt Lake City, Minneapolis, Seattle, and Nashville). Health Insurance: We offer Medical, Dental, and Vision insurance covered 100% for employees as well as HSA and FSA accounts. Dependent Care Coverage: We offer coverage for dependents, with 50% of Medical, Dental, and Vision premiums covered for all eligible dependents. Mental Health: Givebutter health insurance plans come with access to a TalkSpace membership. 401k: We offer a 3% 401k match for all eligible employee's. Vacation and Holidays: Givebutter offers a Flexible PTO policy with uncapped vacation days and company-recognized holidays. Wellness Week: Givebutter closes for one week each summer to prioritize rest and recharge for the entire team. Parental Leave: We offer 12 weeks of paid leave for all parents and comprehensive leave planning management through Aidora. Family Care Support: Access a company-paid UrbanSitter membership plus care credits to book trusted, background-checked caregivers for childcare, senior care, pet care, and household support when you need it most. Home Office Stipend: Upgrade your home office with company-sponsored expenses, including high-quality laptops, monitors, and modern technology. Coworking Stipend: Enjoy a monthly stipend that gives you the freedom to work from coworking spaces or cafés whenever you need connection, community, or a change of scenery. Charitable Giving: Employees are encouraged to donate up to $50/month to any verified nonprofit they wish to support on Givebutter. Professional Development: We offer learning and development reimbursement opportunities. Love What You Do: We are a mission-driven company serving the charitable sector. Feel good about the work you're doing and the company you work for. Interview Process Below is a high-level outline of our standard interview process Recruiter Screen: A 30-minute conversation to learn more about your background, walk through the role, and ensure mutual alignment on expectations, values, and logistics. Hiring Manager Interview: A deeper dive into your relevant experience, skillset, and working style. This is your first opportunity to connect directly with the person who may be your future manager. Assessment (technical or non-technical): This stage will vary based on the role. It could involve a live coding session, case study, or take-home project. Some roles may include two parts to this stage to evaluate both practical skills and problem-solving approaches Values Interview: A conversation with team members focused on how you align with our core values and leadership principles. References: We connect with a few folks you’ve worked closely with to get a better picture of your working style and impact. Offer: If all goes well, we’ll move to the offer stage! Please note, we will have an AI note-taking tool join most of our interviews. Hi potential new butterslice! A recent study from LinkedIn showed that most women apply to jobs only when they meet 100% of the requirements, whereas men will hit the apply button if they hit 60%. Givebutter is committed to building a diverse and inclusive team. So to the women and nonbinary folks out there feeling unsure if you're a perfect fit, we strongly encourage you to apply! Read Less