• Remote Senior Product Manager, Growth Marketing Platform  

    - El Paso County
    We're transforming the grocery industry At Instacart, we invite the wo... Read More
    We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview The Marketing Experience team builds Instacart’s growth marketing platform—the foundation that empowers marketers to run efficient, optimized, and privacy-safe campaigns across the customer lifecycle. We are looking for a Product Manager, Growth Marketing Platform, to own the strategy and execution for our unified marketing stack, including agentic CRM, marketer tooling, and end-to-end orchestration. In this role, you will partner closely with Engineering, Data Science/ML, Marketing, Design, and Analytics to transform how Instacart plans, executes, and measures growth marketing. You will drive a multi-half roadmap that improves the efficiency of marketing spend, accelerates tooling velocity, and unlocks higher ROI for stakeholders across the company. If you thrive in fast-paced, highly cross-functional environments and love building scalable, AI-powered platforms that marketers rely on every day, this role is for you. This position is remote-friendly across the US and Canada. About the Job Own the product vision, strategy, and multi-half roadmap for an end-to-end growth marketing platform, spanning agentic CRM, marketer tooling, and unified orchestration and measurement. Translate marketer needs into durable platform capabilities, including audience segmentation, journey orchestration, personalization, experimentation, governance, and performance analytics. Partner with Engineering and ML to design and ship AI- and agentic-powered features that automate planning, targeting, creative workflows, and real-time optimization with the right safety and guardrails. Define clear KPIs for marketing efficiency and ROI, instrument reliable analytics and data quality, and lead experimentation frameworks (A/B and multivariate) that drive decision-making at scale. Lead cross-functional execution across Marketing, Data Science/ML, Engineering, Design, Privacy/Legal, and Finance—aligning priorities, managing risks and dependencies, and delivering outcomes on time. Drive adoption and change management through documentation, enablement, and training so marketers can move faster with confidence on a unified, scalable platform. About You Minimum Qualifications 5+ years of product management experience delivering platform or MarTech/CRM/growth marketing products end to end. Proven track record defining strategy, setting roadmaps, and launching complex, cross-functional products with Engineering and Data Science/ML. Hands-on proficiency with data-driven decision making, including experimentation design and analysis (e.g., A/B testing) and competency with SQL or product analytics tools. Experience partnering directly with Marketing stakeholders to build tools that improve campaign performance, workflow efficiency, and measurement. Exceptional written and verbal communication skills with demonstrated ability to align senior stakeholders and drive clarity through PRDs, strategy docs, and roadmaps. Bachelor’s degree in Computer Science, Engineering, Statistics, Economics, or a related field; or equivalent practical experience. Preferred Qualifications Led multi-quarter, cross-company initiatives focused on marketing transformation, platform unification, or large-scale growth programs. Prior experience as a Growth PM optimizing lifecycle or performance marketing, including segmentation, journey orchestration, suppression, and attribution. Experience building ML/AI or agentic features for marketer workflows; familiarity with LLMs, prompt orchestration, retrieval, evaluation, and safety/guardrails. Systems thinking with the ability to model complex marketer workflows and translate them into scalable platform primitives and APIs. Familiarity with the MarTech ecosystem (e.g., CDPs, ESPs/push providers, MMPs, feature flagging, experimentation platforms) and integration best practices. Comfort operating in privacy- and compliance-centric environments, collaborating with Legal and Privacy on governance and data stewardship. #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here . Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please rea d more about our benefits offerings here . For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $185,000 - $199,500 USD WA $181,000 - $191,000 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $174,000 - $183,500 USD All other states $158,000 - $166,500 USD Read Less
  • Remote Business Development Manager, Indirect  

    - Dane County
    About Culligan Quench Culligan Quench’s purpose is to impact people’s... Read More
    About Culligan Quench Culligan Quench’s purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement. Culligan Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,600 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit https://quench.culligan.com/ About Culligan There’s nothing more fundamental to life on Earth than water. At Culligan, we believe transforming water can transform the world. That's why we offer expert water services and industry-leading solutions globally. Local Culligan teams deliver better drinking water to people at work, at home and on the go. With expertise across service, science and sustainability, Culligan turns water you can live with into water you can love. For more information visit www.culligan.com . Values: 5Cs Culligan as One Customers come first Commitment to Innovation Courage to do what's right Consistently deliver exceptional results Position Summary Culligan Quench is seeking a Business Development Manager to support our Indirect Division , which manufactures and distributes point-of-use equipment through a network of more than 300 dealers in North America. This person will play a key role in establishing relationships with dealers not already in Quench’s dealer network with the dual objectives of: 1) growing our dealer network by recruiting new dealers to represent Quench products- and 2) identifying attractive potential acquisition targets for our M ability to build rapport quickly with new people • Ability to multi-task and stay organized in a results-driven, fast-moving environment • Ability to collaborate and use influence cross-functionally • Experience with sales quotas; familiarity with the acquisition process is a plus • Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel and Outlook). Experience with salesforce.com is a plus • Bachelor’s degree preferred What We Offer Medical, Dental, Vision which start day one 401(k) match of 50% up to 6% Life insurance Disability Unlimited Paid Time Away Parental leave Additional voluntary benefits Career progression opportunities Coaching and professional development $80,000 - $80,000 a year Bonus potential in role up to 40k Quench offers salary, commission, benefits, and incentive awards. We are proud to be an Equal Opportunity Employer. Quench provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to sex, sexual orientation, race, color, religion, gender, national origin, ethnicity, age, disability, marital or family status, pregnancy, military status, veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, benefits, training, social and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis. Applicants Beware of fake job offers falsely claiming affiliation with our company. • We never request banking details or other personally identifiable information during interviews. • Our recruiters will never ask prospective employees for payment to apply for a position or as a condition of employment. • Official emails are from our domain. Our approved emails will come from @quenchwater.com or @culliganquench.com. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Read Less
  • Remote GRC Manager  

    - San Diego County
    Mattermost is the leading collaborative workflow platform for defense,... Read More
    Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365. To learn more, visit www.mattermost.com Mattermost is hiring a GRC Manager to own and modernize our governance, risk, and compliance program across both federal and commercial markets. This is a program-ownership role for someone who brings a modern, engineering-led approach to compliance — harnessing GRC engineering and AI to reduce manual effort and scale our programs. You will own Mattermost's compliance posture end to end, accountable for our federal readiness and commercial certifications, and you will modernize how we run them: automated, continuously monitored, and AI-native. You will do the hands-on compliance work while coordinating across internal stakeholders in engineering, infrastructure, and IT who implement controls, the external auditors who assess them, and the customers whose trust rests on the outcome. As the program scales, you will grow and lead the team behind it. What You'll Do Own and modernize Mattermost's compliance programs across federal and commercial markets Lead readiness, certification, and surveillance cycles across both programs Operate the risk management program end to end — from identification and assessment through treatment and acceptance Own the third-party and vendor risk management program, including security assessments and supply chain risk Apply GRC engineering and automation to replace manual evidence collection with continuous controls monitoring Build AI-native workflows to accelerate and improve the quality of recurring compliance work Maintain the control library, system security plans, POA Read Less
  • Remote Senior Product Manager - Workforce  

    - Collin County
    About Delinea: Delinea is a pioneer in securing human and machine iden... Read More
    About Delinea: Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise. Leveraging AI-powered intelligence, Delinea’s leading cloud-native Identity Security Platform applies context throughout the entire identity lifecycle – across cloud and traditional infrastructure, data, SaaS applications, and AI. It is the only platform that enables you to discover all identities – including workforce, IT administrator, developers, and machines – assign appropriate access levels, detect irregularities, and respond to threats in real-time. With deployment in weeks, not months, 90% fewer resources to manage than the nearest competitor, and a 99.995% uptime, Delinea delivers robust security and operational efficiency without compromise. Learn more about Delinea on Delinea.com , LinkedIn , X , and YouTube . Join our passionate, global team at Delinea and help us make the world a safer and more secure place. Our success is driven by world-class product leadership, outstanding engineers, and strategic investment from TPG. We value diversity, innovation, and a culture of respect and fairness. If you're ready to push boundaries and challenge the status quo in security, we want to hear from you. Apply today to help us achieve our mission. Job Summary: As the Senior Product Manager for Fastpath Assure, you will shape and execute the strategic vision for Fastpath Assure’s governance, compliance, and access management product portfolio. This role is responsible for driving product strategy, roadmap, and execution across governance, segregation of duties (SoD), audit, access reviews, provisioning, and compliance capabilities while balancing customer outcomes, business priorities, and market competitiveness. You will operate with a high degree of ownership, leading cross-functional initiatives, influencing key stakeholders, and ensuring Fastpath Assure continues to evolve as a market-leading governance solution. Your primary objective is to deliver innovative product experiences that align with customer needs, improve business performance, and position Fastpath Assure for both immediate success and broader strategic opportunities within Delinea’s evolving platform strategy. This position is remote and can be based anywhere in the United States. What You’ll Do: Develop and execute product strategy for Fastpath Assure, owning roadmap direction across governance, compliance, audit, segregation of duties (SoD), access reviews, provisioning, and application governance. Independently lead the end-to-end product development lifecycle from ideation and market analysis through execution, launch, and ongoing optimization. Define and prioritize product capabilities that strengthen Fastpath Assure’s competitiveness, customer adoption, and long-term strategic value. Drive strategic business outcomes by partnering cross-functionally with engineering, sales, marketing, support, and customer success teams to improve retention, product-market fit, and revenue opportunities. Collaborate closely with customers and stakeholders to deeply understand market needs, validate requirements, and identify opportunities for innovation and differentiation. Lead efforts to evaluate customer adoption, product stickiness, competitive positioning, and market trends to inform product direction and business decisions. Collaborate with engineering teams to translate business and product priorities into scalable technical solutions. Support strategic opportunities to extend Fastpath Assure capabilities into broader platform initiatives where appropriate. ·Develop internal enablement, product collateral, and go-to-market support materials that improve field readiness and customer value communication. ·Stay current on governance, risk, compliance (GRC), identity governance, AI-driven governance, analytics, and automation trends to inform roadmap evolution. What You’ll Bring: Bachelor’s degree in Business, Cybersecurity, Computer Science, Information Systems, Accounting, or related field. 5+ years of proven product management experience, preferably in SaaS, governance, GRC, IAM, IGA, compliance, audit, or enterprise security-related domains. Strong knowledge of governance, risk, compliance (GRC), access controls, segregation of duties (SoD), identity governance, or adjacent security domains. Experience with enterprise applications such as Microsoft, Oracle, SAP, Salesforce, Workday or similar ecosystems is strongly preferred. Proven ability to independently own product areas, roadmap strategy, and execution in complex environments. Strong customer-first mindset with demonstrated ability to translate customer insights, market dynamics, and business priorities into product direction. Technical background or strong understanding of software development processes and product architecture. ·Experience with Agile methodologies and delivering outcomes in fast-paced product organizations. Excellent written, verbal, and presentation skills with the ability to influence cross-functional stakeholders. Analytical mindset capable of balancing customer needs, product competitiveness, and business growth opportunities. High ownership mentality, strategic curiosity, and ability to operate independently while collaborating effectively across teams. Why work at Delinea? We're passionate problem-solvers helping the world's largest organizations protect what matters most: their human and machine identities. We invest in people who are smart, self-motivated, and collaborative. What we offer in return is meaningful work, a culture of innovation and great career progression. At Delinea, our core values are STRONG and guide our behaviors and success: Spirited - We bring energy and passion to everything we do Trust - We act with integrity and deliver on our commitments Respect - We listen, value different perspectives, and work as one team Ownership - We take initiative and follow through Nimble - We adapt quickly in a fast-changing environment Global - We embrace diverse people and ideas to drive better outcomes We believe weaving these core values into our day-to-day actions, and our process for hiring, evaluating, and promoting employees, helps us cultivate a work environment that embraces collaboration and camaraderie. We take care of our employees. We offer competitive salaries, a meaningful bonus program, and excellent benefits, including healthcare insurance, as well as pension/retirement matching, comprehensive life insurance, an employee assistance program, time off plans, and paid company holidays. Delinea is an Equal Opportunity and Affirmative Action employer and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Upon conditional offer of employment, candidates are required to complete comprehensive criminal background check, verification of education, and verification of employment, per employment policy. In addition, all publicly posted social media sites may be reviewed. Read Less
  • Remote Sales Manager, Medicare  

    Hi, We're Centerfield! Supercharged customer acquisition. Centerfield... Read More
    Hi, We're Centerfield! Supercharged customer acquisition. Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for the world’s leading brands. Powered by our proprietary Dugout platform, Centerfield acquires customers at scale for leading residential service, insurance, e-commerce, and B2B brands. Centerfield’s digital experiences and digital brands, such as Business.com and BroadbandNow.com , reach more than 150 million in-market shoppers annually. Centerfield is headquartered in Silicon Beach and is proud to be recognized by Built in LA as a Best Place to Work in Los Angeles. The Opportunity... Are you interested in being part of a high-growth organization that values you as a teammate and provides hands-on support to help you achieve your team’s sales goals? A subsidiary of Centerfield, QuoteManage (QM) is a national Medicare telesales brokerage firm seeking a Sales Manager to lead a fully remote team. We specialize in Medicare and senior products, helping consumers across the country find the best plans for their needs. QuoteManage leverages the digital marketing engine of our parent company, Datalot, to drive high-volume inbound calls to our licensed agents. In this role, you will lead a team of 25+ Medicare sales agents responsible for converting inbound consumer demand into enrollments across health, prescription drug, vision, and dental plans. You will own your team’s ability to effectively convert a high volume of inbound calls into successful enrollments. Success in this role is defined by your ability to drive conversion rates, coach agents in real time, and maximize revenue performance—especially during the high-stakes Annual Enrollment Period (AEP). You will ensure agents consistently capitalize on live call opportunities, overcome objections, and deliver a high-quality consumer experience. QuoteManage operates in a performance-driven, incentive-heavy environment, and you will play a key role in reinforcing a culture built on accountability, competition, and results—supported by AEP-driven commissions, daily spiffs, and ongoing promotional incentives. At the end of the day, we want every agent to be successful and proud to be part of the QuoteManage team. If you reside in and hold an active Resident License in one of the following states: Alabama, Arizona, Florida, Georgia, Indiana, North Carolina, South Carolina, Tennessee, Texas, or Utah - Come join us! How You'll Contribute... Drive a high-performance sales culture across a fully remote team of 25+ Medicare sales agents, balancing accountability with energy and motivation Provide real-time coaching on live calls, helping agents overcome objections and close complex Medicare enrollments Monitor calls and deliver actionable feedback to improve close rates and maximize inbound lead conversion Own team performance metrics, including conversion rate, talk time, and lead utilization Manage scheduling and coverage across an 8am–8pm EST window to ensure full utilization of inbound demand Lead and engage a mixed workforce model, driving consistency, retention, and output Ensure adherence to CMS guidelines and Medicare marketing compliance, maintaining high-quality and ethical sales practices Partner with Quality, Compliance, and Workforce Management (WFM) teams to optimize performance and lead utilization Analyze team performance data to identify trends, coach to gaps, and drive continuous improvement What You Bring to the Table... 2+ years managing Medicare sales teams in a call center or telesales environment Experience managing 15–25+ agents with direct accountability for performance metrics Deep knowledge of Medicare Advantage, Supplement, and Part D products Proven success in a high-volume inbound sales environment Experience leading teams through Annual Enrollment Period (AEP) Bonus Points... Background in brokerages or telesales organizations (e.g., SelectQuote, GoHealth, eHealth, Assurance IQ, etc.) Strong familiarity with dialers and CRM systems (Salesforce, Five9, NICE, etc.) Demonstrated ability to coach in real time and improve conversion rates Important Notes... Full-time, fully remote position Must have reliable high-speed internet Must reside in and hold an active Resident License in one of the following states: Alabama, Arizona, Florida, Georgia, Indiana, North Carolina, South Carolina, Tennessee, Texas, or Utah. Life at Centerfield.... Competitive total compensation, including commission Extensive training programs and learning resources Generous PTO and holiday schedule Industry-leading medical, dental, and vision plans 401(k) company match plan – fully vested on day 1 Award-winning culture Read Less
  • Remote Product Manager, Growth  

    - El Paso County
    Product Manager, Growth About Hubstaff At Hubstaff, our mission is to... Read More
    Product Manager, Growth About Hubstaff At Hubstaff, our mission is to empower people to have their most productive workday. We do this by providing the industry-leading workforce analytics and time tracking platform for remote and distributed teams. We've been fully remote for over a decade—long before it became a trend—and we continue to believe that remote work represents the most significant shift in the modern workplace since the advent of the PC. Our platform helps more than 200,000 global users track time, gain visibility into work, manage schedules, and automate payments with transparency and accountability at its core. We're a product-led company with a winning culture, strong momentum, and a long-term vision: to become an essential part of every remote company's tech stack. And we're just getting started. The Role We're hiring a Product Manager to join our Growth Team at Hubstaff. This is a full-time, remote position where you'll help shape the future of Hubstaff's product experience through data-driven experimentation and customer insights. The Growth Team sits at the intersection of Product, Design, and Engineering. Our mission is to improve customer acquisition, activation, engagement, retention, and expansion through experimentation, rapid iteration, and continuous product improvement. You'll own the Growth experimentation pipeline from idea through execution, using customer insights, business metrics, and product analytics to identify opportunities, prioritize experiments, and measure success. You'll partner closely with Engineering, Design, Marketing, and an embedded data analyst, but you'll be expected to drive decisions through your own analytical thinking and curiosity. This role is ideal for someone who enjoys solving ambiguous problems, digging into data, challenging assumptions, and turning insights into product experiments that create measurable business impact. If you're energized by experimentation, love validating ideas with evidence, and thrive in a fast-moving environment, you'll be right at home on the Growth Team. What You'll Do Own the Growth experimentation pipeline from ideation through implementation and analysis. Lead approximately 10–20 product experiments each quarter focused on activation, onboarding, engagement, and retention. Develop hypotheses grounded in customer behavior and business metrics. Define success metrics before experiments launch and evaluate results using quantitative and qualitative data. Partner with an embedded data analyst to uncover insights while independently exploring data to identify new opportunities and validate ideas. Translate data, customer feedback, and experiment learnings into product decisions and future roadmap recommendations. Partner closely with Engineering, Design, and Marketing to shape, build, launch, and evaluate experiments. Balance rapid experimentation with larger strategic initiatives that improve long-term product growth. Talk regularly with customers to better understand their needs and identify new opportunities. Communicate experiment progress, learnings, and recommendations clearly across the organization. What You Should Have Product Management experience within a SaaS environment. Experience running multiple A/B tests or product experiments from hypothesis through analysis. Exceptional analytical skills and a passion for using data to solve customer problems. Experience defining success metrics, interpreting experiment results, and making product decisions based on evidence rather than opinion. Ability to perform meaningful product analysis independently using customer behavior, business metrics, and product analytics. Strong product sense with the ability to identify meaningful customer problems and propose thoughtful solutions. Strong understanding of activation, onboarding, retention, engagement, or product-led growth concepts. High levels of ownership, autonomy, and accountability. Ability to thrive in fast-moving, highly ambiguous environments. Excellent communication skills with the ability to explain complex ideas clearly to technical and non-technical audiences. Experience collaborating closely with Engineering, Design, and cross-functional stakeholders. Experience working remotely and asynchronously with distributed teams. Nice to Have Previous experience as a Growth Product Manager. Strong SQL skills or experience writing your own product queries. Experience using experimentation and analytics platforms such as Statsig, Amplitude, PostHog, Customer.io , or Metabase. Experience improving activation, onboarding, retention, or conversion metrics. Background in Product Marketing, Marketing Analytics, Data Analytics, Customer Success, Performance Marketing, or Engineering before moving into Product Management. Previous experience in startups or high-growth SaaS companies. Experience building side projects or launching products independently. Location Hiring in: United States, Canada, and Brazil Compensation Read Less
  • Remote Manager, Field Applications Engineering  

    - San Diego County
    Ezurio's FAE team is often the single biggest reason customers choose... Read More
    Ezurio's FAE team is often the single biggest reason customers choose us and stay with us. They are the engineers who get customers up and running with our wireless modules and SOMs, guide them through integration and design reviews, and stay close through production launch. As Field Applications Engineering Manager, you will lead a team of FAEs and Linux support engineers: unblocking issues, partnering with Sales on prioritization, stepping personally into critical escalations, and feeding field insight back to Product Management and R Read Less
  • Remote Associate Product Manager, Mobile  

    - Maricopa County
    About First Due First Due’s mission is to prevent first responder inju... Read More
    About First Due First Due’s mission is to prevent first responder injury or death by providing fire and EMS agencies with transformative, end-to-end software solutions that empower them to run safer, smarter, and more effective operations. Job Title: Associate Product Manager, Mobile Location : Remote - US Only Country : United States Department : Product Management Reports To : Director of Product Management Position Type : Full-Time Salary : $100,000 Job Summary: This role combines product and project management, with ownership of the end-to-end mobile application experience. You'll drive execution of the mobile development team's roadmap while ensuring that other product teams building webviews for the mobile app adhere to mobile UX standards and deliver a cohesive user experience. Key Responsibilities: Own the holistic mobile app experience, ensuring consistency and quality across native features and embedded webviews built by other teams Manage day-to-day execution of the mobile team's development backlog, including sprint planning, tracking, and delivery coordination Partner with the mobile engineering team to ensure features are delivered on time and meet quality standards Coordinate with other product teams to review and validate webview implementations, ensuring they meet mobile design and performance standards before release Serve as the mobile experience advocate across the organization, providing guidance to teams on mobile-specific requirements and constraints Review, validate, and prioritize mobile-specific defects, working them into sprints appropriately Produce clear documentation of planned features as epics and user stories for the mobile team Collaborate with engineers and QA to ensure functional and visual design quality throughout the development process Gather and synthesize user feedback, analytics, and testing results specific to the mobile experience Participate in customer and prospect demos as needed; support RFP responses related to mobile capabilities Collaborate with Design and Marketing on mobile-specific sales tools and collateral Qualifications: 2+ years of experience in product management, project management, or a related role at a SaaS company Strong project management skills with experience coordinating across multiple teams Experience working in an Agile development environment; familiarity with Scrum practices Proficiency with JIRA or similar tools for backlog and sprint management Understanding of mobile application development processes (iOS/Android), including hybrid/webview architectures Excellent written and verbal communication skills Highly detail-oriented with strong organizational skills Ability to work independently in a collaborative, remote team environment Customer-first mentality with genuine interest in solving user problems Experience in public safety, Govtech, or field-service software a plus Relevant Bachelor's Degree or equivalent experience For US-based Roles All applicants must be authorized to work for any US employer in the United States. Locality Media LLC is unable to sponsor or transition sponsorship ownership of employment visas at this time. Hiring is contingent upon candidates successfully passing a criminal background check. As part of the I-9 verification of authorization to work in the US, Locality Media participates in E-Verify. Physical Demands and Work Environment This role is fully remote with minimal travel expectations at this time. Reasonable accommodation may be made to enable qualified employees and applicants to perform the essential functions as outlined above. If you require an accommodation during the interview process, please reach out to people@firstdue.com . Working at First Due First Due offers a comprehensive compensation and benefits package for eligible employees, including competitive pay, medical, dental, and vision coverage, FSA/HSA, 401(k), flexible PTO, a fully remote workplace, a technology stipend, opportunities for advancement, and other benefits and perks that sets our team apart. Visit www.firstdue.com to learn more. If you are a resident of a state requiring wage transparency, please reach out to people@firstdue.com for a reasonable estimate of annual base compensation and any eligible incentive compensation. The actual compensation offered to successful candidates for roles may be higher or lower, based on non-discriminatory criteria including but not limited to relevant professional experience, geographic location, knowledge, skills, and abilities. This range will be reviewed on a regular basis. First Due is an equal opportunity employer. We do not discriminate in any aspect of employment on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other protected status or class. We are committed to promoting an environment of respect, acceptance, diversity and inclusivity, and equal opportunity. Discrimination and harassment of any type in any form will not be tolerated. When you apply for a role at Locality Media, LLC d/b/a First Due, we collect personal information such as identifiers (e.g., name, email, phone number), professional and employment information, education information, and information you provide in your application materials. We use this information to evaluate your candidacy, communicate with you, and manage our recruiting process. We may share this information with our service providers who assist with recruiting and background screening. We do not sell or share applicant personal information for cross-context behavioral advertising. We retain applicant information in accordance with our data retention policies. California residents have rights under the California Consumer Privacy Act (CCPA), as amended by the CPRA. For more information, please review our Candidate Privacy here . Read Less
  • Remote Customer Enablement Manager  

    - Guilford County
    About SewerAI Corporation SewerAI is transforming underground infrastr... Read More
    About SewerAI Corporation SewerAI is transforming underground infrastructure management through AI-powered inspection and risk analysis. Our platform helps contractors, engineering firms, and utilities unlock valuable insights from sewer inspection data—turning hours of manual video review into actionable intelligence in minutes. After doubling our customer base over the past year, we’re now entering an exciting phase of accelerated growth. About the Role The Customer Enablement Manager is responsible for executing and continuously improving customer onboarding and training programs that drive adoption and speed-to-value for SewerAI customers. This role independently delivers customer training, manages defined enablement initiatives, and maintains high-quality learning content that scales across the customer base. As a core contributor to the Customer Enablement team, this role partners closely with Senior Enablement Managers, Professional Services, Product, and Marketing to ensure customers receive timely, accurate, and effective education. The Enablement Manager operates with a high degree of autonomy within established enablement frameworks and plays a key role in identifying gaps, proposing improvements, and refining execution. This is a hands-on, customer-facing role focused on delivery, consistency, and measurable outcomes. Reports to: Director of Customer Enablement Location Read Less
  • Remote Business Development Manager - Pharmaceutical (Remote) - West Coast  

    - Los Angeles County
    Company Description We are SGS – the world's leading testing, inspecti... Read More
    Company Description We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. Job Description This position is responsible for the sale of analytical services to existing and prospected customers, as well as securing business opportunities to meet revenue targets. Applying the sales process, the successful candidate will generate revenue for SGS Health and Nutrition. Generate leads and sales through client and prospect relationship development. Close sales on prospective clients and maintain functional relationship with major accounts. Develop relationships with current clients to maintain business and obtain additional business from other areas within the account and referrals. Obtain master service agreements with perspective clients. Market research to assist in annual marketing and sales plan and assist the business development team with marketing ideas. Attend annual conference and assist with organization and implementation of marketing and sales activities and follow up on leads from referrals, trade shows, advertising and the Company’s website. Generate proposals for existing clients and prospects. Assist in the development of materials and implementation of marketing plan. Follow-up with new clients to ensure that the Company is meeting their needs and to expand business within a current client’s organization. Discuss with management new trends or new programs that should be explored that will improve or enhance the business and increase sales. Follow through on campaigns developed by the business development team and maintain sufficient detail on how new accounts and new leads were added. Work proficiently with contact database to input leads and perform utilities to maintain proper contact with existing and potential clients Participate actively in all appropriate industry organizations when requested to promote the Company and its services Compensation The expected salary range for this position is $105,000 - $130,000 USD annually and includes the Health and Nutrition Sales Comission plan. This range represents the minimum and maximum base salary we reasonably expect to pay for this role. Actual compensation within the range will depend on skills, experience, and qualifications. Our Benefits We care about your total well-being and will support you with the following, subject to your location and role. Health: Medical, dental and vision insurance, life insurance, employee assistance programs. Wealth: In addition to base pay, we offer 401(k) with company match (immediate vesting upon enrollment). Happiness: Professional Growth: Online training courses, virtual and classroom development experiences, tuition reimbursement program Work-Life Balance: Paid-time off and family leave In compliance with applicable state and local pay transparency laws, we provide clear and equitable compensation information for all applicants. Qualifications Qualifications Four-year degree in relevant field (e.g., Business, marketing, life science). Advance degree preferred MBA, MS) Over five years of business development experience in sales/marketing Business development experience with pharmaceutical and medical device companies and CDMO Technical and industry knowledge Client-focused mentality Excellent follow-up and follow-through Ensure proper maintenance and organization of marketing and sales resources. This role requires up to 40% travel for meetings, training, and business needs regionally within California (Candidate should be based within the San Francisco area) Additional Information SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time. If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability. Read Less
  • Remote Customer Marketing Manager  

    We offer a hybrid work environment. Most US-based positions can also b... Read More
    We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.) Our Mission: To actively connect people to their next great opportunity. Who We Are: ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS Read Less
  • Remote Manager II, Credit & Collections  

    - Miami-Dade County
    We're transforming the grocery industry At Instacart, we invite the wo... Read More
    We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Why this role is on the menu This role reports to the Director of Accounts Receivable within the CAO organization, whose primary focus is scaling and optimizing Instacart’s order-to-cash operations. Our team drives excellence across credit, collections, and AR reporting in support of Instacart’s growing B2B business—and we need a seasoned leader to match that pace. We’re hiring a Manager II, Credit you build the systems, habits, and relationships that make performance sustainable. You’re equally comfortable presenting findings to a leadership team and rolling up your sleeves to manage escalation of high-risk or delinquent accounts—including direct engagement with customers and internal stakeholders to drive resolution. Must-have pantry staples (Minimum Qualifications) 5–8 years of experience in accounts receivable, credit, collections, or related finance operations, with at least 2–3 years in a people leadership role. Demonstrated success managing and developing teams, including goal-setting, performance management, and employee development. Proven ability to manage cross-functional relationships and influence stakeholders across business units. Solid understanding of SOX key controls, audit requirements, and financial controllership standards. Strong analytical skills, including financial statement analysis and credit risk assessment. Experience with AR operational approvals such as credit limits, write-offs, refunds, and payment plans. Bachelor’s degree in Finance, Accounting, Business, or a related field. Optional garnishes (Preferred Qualifications) Experienced people leader with a background managing FTE and BPO team structures in a remote setting. Demonstrated success transforming AR processes, including cash applications, billing, collections, and credit. Familiarity with key CRM and ERP tools such as Salesforce and Oracle. Industry experience in tech, advertising, or B2B platforms in an AR leadership capacity. Familiarity with AI and automation tools and experience applying them to AR processes. #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here . Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please rea d more about our benefits offerings here . For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $145,000 - $153,000 USD WA $139,000 - $146,500 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $133,000 - $140,500 USD All other states $121,000 - $127,500 USD Read Less
  • Remote Customer Enablement Manager  

    - Allegheny County
    About SewerAI Corporation SewerAI is transforming underground infrastr... Read More
    About SewerAI Corporation SewerAI is transforming underground infrastructure management through AI-powered inspection and risk analysis. Our platform helps contractors, engineering firms, and utilities unlock valuable insights from sewer inspection data—turning hours of manual video review into actionable intelligence in minutes. After doubling our customer base over the past year, we’re now entering an exciting phase of accelerated growth. About the Role The Customer Enablement Manager is responsible for executing and continuously improving customer onboarding and training programs that drive adoption and speed-to-value for SewerAI customers. This role independently delivers customer training, manages defined enablement initiatives, and maintains high-quality learning content that scales across the customer base. As a core contributor to the Customer Enablement team, this role partners closely with Senior Enablement Managers, Professional Services, Product, and Marketing to ensure customers receive timely, accurate, and effective education. The Enablement Manager operates with a high degree of autonomy within established enablement frameworks and plays a key role in identifying gaps, proposing improvements, and refining execution. This is a hands-on, customer-facing role focused on delivery, consistency, and measurable outcomes. Reports to: Director of Customer Enablement Location Read Less
  • Remote Customer Success Manager  

    - Forsyth County
    About Invoca Invoca is the leading AI-powered conversation intelligenc... Read More
    About Invoca Invoca is the leading AI-powered conversation intelligence platform. We empower marketing, sales, customer experience, and contact center teams to unlock the intent and insights within every customer interaction – driving better customer experiences, increased revenue, and improved operational efficiency. Join our dynamic, fast-growing team, where innovation and collaboration are at the core of our culture. We operate by five Operating Principles: Customers First, Anchored in “5 Whys” – We keep customers at the center, dig past the initial ask to the root cause, and play the long game to help them grow and stay. “Invoca Nice” = Direct + Kind – We say the hard thing directly and with care, receive feedback with curiosity, and embrace productive, respectful debate. Act Like an Owner – We own our outcomes, operate with high agency and a bias for action, and put impact ahead of politics. Raise the Bar for Everyone – We redesign what slows us down, recognize those who raise standards, and refuse to settle for mediocre work. Bring the Intensity – We move at “AI speed,” stay responsive and reliable, finish what we start, and meet the moment when it matters. If these principles resonate with you, we’d love for you to join us – we are building something special. About the Team Our Customer Success team is the engine behind long-term customer value at Invoca. We partner closely with our Healthcare customers – from multi-location provider groups and health systems to digital health and patient-acquisition marketers – to turn conversation intelligence into measurable business outcomes. Working hand-in-hand with Sales, Product, Marketing, and Support, the team drives adoption, retention, and expansion while serving as the voice of the customer inside Invoca. We win as a team: we share playbooks, celebrate each other’s wins, and hold a high bar for the impact we deliver to the people and organizations we serve. About the Role We are looking for an experienced Customer Success Manager to advise and support a portfolio of customers within the Healthcare segment, managing $3–$5M in revenue. Reporting to the Vice President of Customer Success, you will leverage both human and digital touchpoints to guide customers throughout their lifecycle – driving adoption, expansion, and retention. This is a highly strategic, relationship-driven role where you will act as a trusted advisor, helping healthcare organizations maximize their investment in Invoca’s AI-powered platform to improve patient acquisition, patient experience, and contact center performance. You will use customer data, health indicators, and automation to deliver personalized, proactive engagement that drives business impact, and you’ll collaborate with cross-functional teams to ensure customers get the right resources at the right time – always with appropriate care for the compliance-sensitive nature of healthcare data. Our goal is to empower customers with actionable insights, making their organizations more successful because of Invoca. You Will Own and manage a portfolio of Healthcare customers, deeply understanding their business goals, patient-acquisition strategies, and operational challenges to drive engagement and success. Develop and execute strategic account plans that maximize adoption, retention, and expansion across each account. Use data-driven insights and automation tools (e.g., Gainsight, Salesforce) to deliver the right message to the right customer at the right moment. Apply AI in your day-to-day workflow – using AI-assisted tools to analyze account health, surface risks and opportunities, prepare business reviews, and personalize customer communications at scale – so you spend more time on high-value strategic work. Confidently articulate the value of Invoca’s AI-powered conversation intelligence to customers, translating platform capabilities into outcomes that matter to healthcare marketers, patient-access leaders, and contact center teams. Act as a strategic consultant, providing best practices and tailored solutions for each customer’s needs, with sensitivity to healthcare regulatory and privacy considerations (e.g., HIPAA/PHI handling). Lead customer training, business reviews, and enablement sessions through email, calls, and scheduled meetings. Proactively identify risks and opportunities, mobilizing internal teams (Sales, Product, Marketing, and Support) as needed. Advocate for customers internally, providing feedback that influences product development and innovation. Foster long-term relationships that drive high satisfaction, advocacy, and loyalty. You Have 4+ years of Customer Success or Account Management experience in B2B SaaS. 3+ years working with enterprise software, preferably serving Healthcare or another regulated, compliance-sensitive industry. Demonstrated AI fluency – you actively use AI tools in your work and can show how you apply them to be more effective, accurate, and efficient (e.g., drafting and synthesizing, analysis, research, and preparation). You’re eager to keep learning as AI capabilities evolve. Strong project management skills, with experience prioritizing competing initiatives. The ability to consult and communicate effectively with all levels of an organization, from end users to executives. Genuine passion for AI-driven technology and how it transforms customer engagement. Background in digital marketing, advertising technology, or performance marketing, with an understanding of how marketers optimize customer (or patient) acquisition and engagement. Bonus Experience Experience working with Contact Centers and associated technologies (CCaaS, e.g., Genesys, Five9, or similar) Familiarity with healthcare marketing or patient-access environments, and awareness of HIPAA and related privacy requirements. Familiarity with tools such as Adobe Analytics, Google Ads, Contentful, HubSpot, FullStory, or similar. Experience using Salesforce, Gainsight, and other SaaS platforms. BA/BS degree preferred. Location This is a remote-first role. We are currently hiring in the following locations: United States: Greater Los Angeles Area (including Santa Barbara and San Diego) · SF Bay Area · Denver Metro · Austin Metro · Chicago Metro · Greater NYC Area Canada: Toronto (AI/ML technical roles only) Candidates must be based within ~2 hour drive of these areas. Business travel will be required, mostly to Customer sites and occasionally for internal meetings. Compensation, Benefits Read Less
  • Remote Manager, Field Applications Engineering  

    - Durham County
    Ezurio's FAE team is often the single biggest reason customers choose... Read More
    Ezurio's FAE team is often the single biggest reason customers choose us and stay with us. They are the engineers who get customers up and running with our wireless modules and SOMs, guide them through integration and design reviews, and stay close through production launch. As Field Applications Engineering Manager, you will lead a team of FAEs and Linux support engineers: unblocking issues, partnering with Sales on prioritization, stepping personally into critical escalations, and feeding field insight back to Product Management and R Read Less
  • Remote Customer Implementation Manager  

    - Jackson County
    Raft is the intelligent logistics platform that’s rewriting the techno... Read More
    Raft is the intelligent logistics platform that’s rewriting the technology playbook for freight forwarders and customs brokers in the automation era. A dynamic UK-based technology company with a global impact across logistics, we’re searching for a Customer Implementation Manager who is excited by the prospect of working in a rapidly growing international scale-up. We have significant runway thanks to our most recent Series B funding, which we raised from some of the best investors in the space: Eight Roads (Alibaba, Spendesk, Toast), Bessemer Venture Partners (LinkedIn, Twilio, Shopify), Episode 1 (Zoopla, Betfair, Shazam) and Dynamo Ventures (Sennder, Stord, Gatik). As a Customer Implementation Manager, you will be essential in onboarding both new and existing customers to the Raft platform. You will manage the technical integration of customer projects, ensuring the design, development, and deployment of Raft create value for the customer. In addition, you will support customer process improvements, helping optimise their operations and enhance their experience with Raft. Using your technical skills, project management expertise and strong interpersonal skills, you will coordinate resources, track milestones, and ensure customers achieve their desired outcomes through their partnership with Raft. Day-to-day you will: Own and manage the entire implementation cycle from signed-to-live for enterprise Freight Forwarder, ensuring they progress through each phase of the implementation successfully. Function as the main contact for onboarding schedules, deliverables, and risk management. Create and manage scalable implementation project plans for a portfolio of enterprise customers. Lead technical discovery sessions with customers to align on functional technical requirements, operational design, and necessary deliverables for complex integrations. Work closely with technical teams to facilitate integration testing across several functional test case scenarios and resolve technical integration issues throughout the testing phase. Lead User Acceptance Testing with end-users, ensuring successful testing and approval before the integration goes live. Work closely with the Sales, Product, CS and Support teams, and lead a cross-functional effort to ensure timely delivery of all projects. Proactively manage customer and internal stakeholders' expectations during the onboarding and deployment phases. Take full ownership of all pre-implementation tasks for your accounts and ensure a smooth go-live execution. We specifically want someone who has: Significant experience in implementation and/or project management with software projects within a Software as a Service (SaaS) environment. Knowledge/experience of the Freight Forwarding industry would be a plus. Great people skills and at ease communicating with stakeholders from all levels of an organisation. Sound business judgment and decision-making abilities. Lead end-to-end technical implementations of Raft, owning onboarding, configuration, integration, testing, and go-live for enterprise customers. Manage and execute integrations using APIs and EDI standards collaborating closely with customer technical teams. Perform hands-on technical troubleshooting across integrations, data pipelines, and system configurations; analyze logs, payloads, and error responses to identify root causes. Document integration architectures, data flows, and implementation outcomes to support long-term customer success and scalability. The mindset of continuous improvement with a desire and drive to own, manage and develop new or existing processes. Apply because you want to... Have the opportunity to work in a global market and compete with best in class companies who are on the front line of innovation Work in a modern Product-led company Get exposure to working with stakeholders on a global level across different industries Work in a tech, fast-paced and challenging environment that provides opportunities for professional and personal growth Work in a multicultural environment Read Less
  • Remote Customer Marketing Manager  

    - Hennepin County
    We offer a hybrid work environment. Most US-based positions can also b... Read More
    We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.) Our Mission: To actively connect people to their next great opportunity. Who We Are: ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS Read Less
  • Remote Customer Enablement Manager  

    - Hamilton County
    About SewerAI Corporation SewerAI is transforming underground infrastr... Read More
    About SewerAI Corporation SewerAI is transforming underground infrastructure management through AI-powered inspection and risk analysis. Our platform helps contractors, engineering firms, and utilities unlock valuable insights from sewer inspection data—turning hours of manual video review into actionable intelligence in minutes. After doubling our customer base over the past year, we’re now entering an exciting phase of accelerated growth. About the Role The Customer Enablement Manager is responsible for executing and continuously improving customer onboarding and training programs that drive adoption and speed-to-value for SewerAI customers. This role independently delivers customer training, manages defined enablement initiatives, and maintains high-quality learning content that scales across the customer base. As a core contributor to the Customer Enablement team, this role partners closely with Senior Enablement Managers, Professional Services, Product, and Marketing to ensure customers receive timely, accurate, and effective education. The Enablement Manager operates with a high degree of autonomy within established enablement frameworks and plays a key role in identifying gaps, proposing improvements, and refining execution. This is a hands-on, customer-facing role focused on delivery, consistency, and measurable outcomes. Reports to: Director of Customer Enablement Location Read Less
  • Remote Customer Partner Manager, Entertainment & Brands  

    - Pima County
    Our enterprise SaaS platform and app enables the world’s biggest sport... Read More
    Our enterprise SaaS platform and app enables the world’s biggest sports, entertainment and media organizations to power their short-form content ecosystems, from the capture and creation to the organization and delivery of assets. We are seeking a relationship-driven individual with a growth mindset to support and manage our biggest entertainment and consumer brand relationships in North America. As part of the Customer Success department, the ideal person for this role will be a critical part of Greenfly’s team. With a track record of growing accounts and building long-term relationships, you will oversee some key iconic customers. Building a deep understanding of how Greenfly’s customers best utilize Greenfly to support and optimize their organizations, you’ll be pivotal in ensuring customer adoption, retention and expansion. The Customer Success team will look to you as an expert of short-form content within entertainment and brands. Responsibilities: Establish and build customer relationships at all levels of Greenfly’s entertainment and brand customers in North America Drive renewals and grow Greenfly’s business within customers, working across business units at our customers Understand the Greenfly platform and app to ensure customers are leveraging functionality to its fullest Work cross-functionally with Sales, Marketing, Product and Engineering to advocate on behalf of customers and deliver value at every touchpoint Support customers through on-boarding, including initial setup and training to ensure maximum usage, value, retention and expansion Create unique playbooks for customers’ advocates with attention to detail Lead strategic conversations with key stakeholders to ensure the customer is successful in meeting business and Greenfly specific objectives Own both customer-facing and internal execution and communication Monitor customer usage and metrics to track adoption, opportunities for expansion and at-risk signs Work proactively to eliminate any risk for churn Deliver reports to showcase value, opportunities for improvement and growth, and overall trends Build out best practices and processes for entertainment and brand customers A proactive approach to building customer relationships and navigating complex entertainment and brand organizations Proven results in meeting customer retention and expansion goals Excellent verbal and written presentation skills when communicating to a range of stakeholders, including executives 5+ years of account management, customer success or B2B SaaS experience Experience working at or directly with enterprise entertainment organizations and/or consumer brands; media a plus Clear understanding of the social media and entertainment landscape and current trends Proven ability to succeed in a fast-paced, startup environment Problem solver with strong project management skills Ability to ramp up quickly Experience with Salesforce or a customer management tool such as Catalyst Experience working in a startup environment Travel up to 25% of the time required Stock options Great benefits package including medical, dental, and vision coverage This position will be based in New York or Los Angeles with access to a shared workspace You’ll visit our Santa Monica, California HQ office occasionally Greenfly is an equal opportunity employer and we have a culture of diversity and inclusion Read Less
  • Dane Street is a leading provider of IME and Peer Review Services to t... Read More
    Dane Street is a leading provider of IME and Peer Review Services to the Disability, Workers’ Compensation, Auto, and Group Health marketplaces. We are seeking a strong contributor to join our Disability National Account Management Team. The candidate must possess the right balance of relationship-building skills, problem-solving and analytical abilities, and business development experience to significantly impact Dane Street’s existing book of business. Dane Street’s success relies on individual and team contributions every day. We care for our customers, each other and Dane Street. It is the responsibility for all of us to maintain a positive working environment that promotes client satisfaction and results. The National Account Manager is responsible for both retaining and expanding existing client relationships while also proactively generating new business opportunities through outreach, referrals and consultative sales efforts. This role combines strategic account management with business development to drive revenue growth. MAJOR DUTIES Read Less

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