About Ramp Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 30,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $2B and 20M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $55 billion in purchases each year. Ramp’s investors include Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, and Redpoint, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. Ramp has been named to Fast Company’s Most Innovative Companies list and LinkedIn’s Top U.S. Startups for more than 3 years, as well as the Forbes Cloud 100 , CNBC Disruptor 50 , and TIME Magazine’s 100 Most Influential Companies . About the Role Customer Activation Managers at Ramp strive to deliver value to our customers and revenue for our business by implementing Ramp’s products for newly-closed customers. As a member of the team, you will have the opportunity to help build and refine Ramp’s Customer Activation organization and define the customer strategy that fuels our growth. What You’ll Do Ensure fast, thorough, and complete onboarding of new Ramp customers by leading and educating new customers on Ramp’s functionality and best practices Drive revenue for Ramp by ensuring there are no unnecessary delays in the implementation process, and continuing to sell the customer on why implementing Ramp is a high-value initiative Work with new customers to deeply understand their current work flow, pain points and obstacles to full rollout. Problem solve alongside customers and Product/Engineering as needed Become an expert in the full range of integration and configuration options for Ramp’s suite of products Partner closely with the product team to ensure customer feedback is reviewed and prioritized Balance priorities and multiple tasks supporting implementation, follow-up, and proactive outreach What You'll Need Minimum 5 years of experience in sales, customer success, or product operations experience in a B2B organization Exceptional project management and time management skills Excellent verbal and written communication skills Experience working with technical counterparts in Product and Engineering to share feedback, troubleshoot and ideate workarounds as needed Desire to learn product inside out and understand why Ramp was built the way it was and know how to communicate this effectively Proven track record of exceeding quota and/or outperforming key target metrics Ability to anticipate customers’ needs and position product solutions accordingly High adaptability and ability to thrive in a fast paced environment Nice to Haves Bachelor’s degree from an accredited university Experience with Accounting Software (e.g. Netsuite, QuickBooks, Xero, Sage) and/or Accounting (CPA) Experience with financial services sales Experience at a high-growth startup For candidates located in NYC or SF, the pay range for this role is $128,000 - $176,000. For candidates located in all other locations, the pay range for this role is $115,000- $158,300. Benefits (for U.S.-based full-time employees) 100% medical, dental Read Less

Pritchard Industries provides janitorial services, landscaping, HVAC, etc. to large buildings, corporate parks, college campuses, airports, etc. Our experience, green cleaning expertise, and our overall quality have helped us become one of the fastest-growing organizations in our industry in the nation. Be part of a rapidly growing company that is taking the next step in its development. Great culture, respectful staff and a supportive and encouraging leader makes this a great career opportunity to make an impact in growing businesses. We are looking for a motivated, driven, hunter-type individual who is looking to work with a growing company, and to have unlimited potential. COMPENSATION $80k to $100k Base Salary plus commission. Annual target earnings at goal will be between $150,000 to $200,000 year. Paid holidays and vacation time Health Benefits Package Ancillary benefits—Life insurance, Long Term Disability, FSA, and Dependent Spending care 401K Opportunity for growth PRIMARY DUTIES/RESPONSIBILITIES In this newly created role, we are looking for a goal-oriented self-starter to grow business in the Central territory. The Business Development Manager is tasked with driving revenue growth by focusing on the following: Utilize multiple forms of prospecting (door-knocking, phone prospecting, e-mail blasting, etc.) to book appointments with new prospects. Actively participate in networking groups, as well as industry and professional associations, to develop, build and sustain a robust set of professional relationships in the territory. Identify, develop, and nurture relationships with business owners, restaurant managers, head chefs, etc. to build relationships that lead to new business for Pritchard Industries, Inc. Manage and grow sales pipeline. Achieve sales goal consistently on a monthly/quarterly basis. WORK EXPERIENCE The qualified candidate is preferred to have the following experience and attributes: 3 plus years of Sales experience. Experience leveraging facility management services and solutions. Superior relationship-building skills in both face-to-face and remote environments. Strong verbal and written communication skills. Experience with CRM (HubSpot, Salesforce, etc.). Willingness to prospect and generate leads, appointments, and sales. REQUIREMENTS Desired Education: Bachelor’s Degree or equivalent work experience. Equivalent field experience shall consist of a minimum of three to five years of successful sales experience as detailed above. Exceptional communication and presentation skills. Willingness to travel within the region as required. Industries experience highly preferred. Pritchard Industries participates in E-Verify. #LI-Remote Read Less

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Why this role is on the menu This role reports to the Director of Accounts Receivable within the CAO organization, whose primary focus is scaling and optimizing Instacart’s order-to-cash operations. Our team drives excellence across credit, collections, and AR reporting in support of Instacart’s growing B2B business—and we need a seasoned leader to match that pace. We’re hiring a Manager II, Credit you build the systems, habits, and relationships that make performance sustainable. You’re equally comfortable presenting findings to a leadership team and rolling up your sleeves to manage escalation of high-risk or delinquent accounts—including direct engagement with customers and internal stakeholders to drive resolution. Must-have pantry staples (Minimum Qualifications) 5–8 years of experience in accounts receivable, credit, collections, or related finance operations, with at least 2–3 years in a people leadership role. Demonstrated success managing and developing teams, including goal-setting, performance management, and employee development. Proven ability to manage cross-functional relationships and influence stakeholders across business units. Solid understanding of SOX key controls, audit requirements, and financial controllership standards. Strong analytical skills, including financial statement analysis and credit risk assessment. Experience with AR operational approvals such as credit limits, write-offs, refunds, and payment plans. Bachelor’s degree in Finance, Accounting, Business, or a related field. Optional garnishes (Preferred Qualifications) Experienced people leader with a background managing FTE and BPO team structures in a remote setting. Demonstrated success transforming AR processes, including cash applications, billing, collections, and credit. Familiarity with key CRM and ERP tools such as Salesforce and Oracle. Industry experience in tech, advertising, or B2B platforms in an AR leadership capacity. Familiarity with AI and automation tools and experience applying them to AR processes. #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here . Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please rea d more about our benefits offerings here . For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $145,000 - $153,000 USD WA $139,000 - $146,500 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $133,000 - $140,500 USD All other states $121,000 - $127,500 USD Read Less

Raft is the intelligent logistics platform that’s rewriting the technology playbook for freight forwarders and customs brokers in the automation era. A dynamic UK-based technology company with a global impact across logistics, we’re searching for a Customer Implementation Manager who is excited by the prospect of working in a rapidly growing international scale-up. We have significant runway thanks to our most recent Series B funding, which we raised from some of the best investors in the space: Eight Roads (Alibaba, Spendesk, Toast), Bessemer Venture Partners (LinkedIn, Twilio, Shopify), Episode 1 (Zoopla, Betfair, Shazam) and Dynamo Ventures (Sennder, Stord, Gatik). As a Customer Implementation Manager, you will be essential in onboarding both new and existing customers to the Raft platform. You will manage the technical integration of customer projects, ensuring the design, development, and deployment of Raft create value for the customer. In addition, you will support customer process improvements, helping optimise their operations and enhance their experience with Raft. Using your technical skills, project management expertise and strong interpersonal skills, you will coordinate resources, track milestones, and ensure customers achieve their desired outcomes through their partnership with Raft. Day-to-day you will: Own and manage the entire implementation cycle from signed-to-live for enterprise Freight Forwarder, ensuring they progress through each phase of the implementation successfully. Function as the main contact for onboarding schedules, deliverables, and risk management. Create and manage scalable implementation project plans for a portfolio of enterprise customers. Lead technical discovery sessions with customers to align on functional technical requirements, operational design, and necessary deliverables for complex integrations. Work closely with technical teams to facilitate integration testing across several functional test case scenarios and resolve technical integration issues throughout the testing phase. Lead User Acceptance Testing with end-users, ensuring successful testing and approval before the integration goes live. Work closely with the Sales, Product, CS and Support teams, and lead a cross-functional effort to ensure timely delivery of all projects. Proactively manage customer and internal stakeholders' expectations during the onboarding and deployment phases. Take full ownership of all pre-implementation tasks for your accounts and ensure a smooth go-live execution. We specifically want someone who has: Significant experience in implementation and/or project management with software projects within a Software as a Service (SaaS) environment. Knowledge/experience of the Freight Forwarding industry would be a plus. Great people skills and at ease communicating with stakeholders from all levels of an organisation. Sound business judgment and decision-making abilities. Lead end-to-end technical implementations of Raft, owning onboarding, configuration, integration, testing, and go-live for enterprise customers. Manage and execute integrations using APIs and EDI standards collaborating closely with customer technical teams. Perform hands-on technical troubleshooting across integrations, data pipelines, and system configurations; analyze logs, payloads, and error responses to identify root causes. Document integration architectures, data flows, and implementation outcomes to support long-term customer success and scalability. The mindset of continuous improvement with a desire and drive to own, manage and develop new or existing processes. Apply because you want to... Have the opportunity to work in a global market and compete with best in class companies who are on the front line of innovation Work in a modern Product-led company Get exposure to working with stakeholders on a global level across different industries Work in a tech, fast-paced and challenging environment that provides opportunities for professional and personal growth Work in a multicultural environment Read Less

ABOUT THE ROLE Location - US (remote); availability across US time zones expected Type - Full-time Compensation - $65,000 – $78,000 base (OTE $90,000 – $105,000) This is a two-part role. The first part is sales: you own both inbound and outbound activities - from answering enquiries coming in as well as outbound strategies to people who have already raised their hand with intent to purchase signals and convert them. The second part is care: once someone books, you're their pre-trip point of contact, making sure the run-up to their first WeRoad adventure is smooth, reassuring, and worthy of a five-star review. What you'll own Own the inbound sales funnel end-to-end — converting incoming leads (chat, email, phone, social DMs) into booked travellers, while ensuring every interaction reflects the WeRoad experience and tone. Manage and optimise the inbound pipeline, prioritising high-intent leads, following up promptly, and guiding customers from first enquiry to confirmed booking. Outbound conversion: work the warm-intent list every day — abandoned cart, notify-me, wishlist, recent high-intent browsers — across email, phone, and SMS, and convert them into booked passengers. Pipeline hygiene comfortable with email/SMS outreach tooling. Clear, warm written and verbal US-English communication. Native level expected. Authorized to work in the US; flexible across US time zones (some early or late hours to reach customers). Nice to have Experience selling an experience, membership, or considered consumer purchase (travel, events, fitness, education). You've carried a number at an early-stage company and liked it. What we offer: 401(k) with employer matching Health Read Less

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Manager, Security Compliance at GitLab, you'll lead and mature our security compliance function while helping the company meet the needs of customers, auditors, and regulators across a growing set of security and compliance requirements. Reporting to the VP of Security Assurance, you'll bring deep expertise in security frameworks, risk-based thinking, and team leadership to guide our certification strategy and strengthen how we manage compliance across the business. In this role, you'll work across Security, Legal, IT, Product, and Engineering to evolve a compliance program that supports both strong security outcomes and business growth. You'll help shape a roadmap that keeps pace with emerging regulations and frameworks, while also improving how the team works through automation, artificial intelligence, and scalable processes. This role is a strong fit for someone who can balance strategic leadership with operational excellence and who sees compliance as an important customer trust and sales enabler. Some examples of our projects: Leading and expanding GitLab's security certification portfolio across commercial, public sector, and industry-specific frameworks while improving the way control testing and assurance activities are performed Driving automation and AI-enabled improvements for risk and compliance workflows so the team can spend less time on manual work and more time on high-value risk analysis and program maturity What you'll do Lead and mentor a team focused on security compliance, providing direction, support, and clear priorities while building a high-performing function. Oversee and expand GitLab's certification portfolio across frameworks such as ISO 27001/17/18, ISO 42001, Service Organization Control 2 (SOC 2), Payment Card Industry (PCI), TiSAX, Cyber Essentials, and Federal Risk and Authorization Management Program (FedRAMP). Partner with cross-functional stakeholders in IT, Security, Legal, Product, and Engineering to integrate governance, risk, and compliance requirements into business processes and technical systems. Drive automation within the function by using scripting, coding, and AI-enabled approaches to improve governance, risk, and compliance workflows, including compliance-as-code and policy-as-code practices. Monitor regulatory changes, emerging frameworks, and industry trends, and use those insights to help shape the team's roadmap and prepare the business for new requirements. Manage relationships with third-party auditors, assessors, and consultants during activities such as external audits, certification reviews, and penetration tests. Strengthen the team's security metrics and reporting practices, including preparing and facilitating regular business reviews and giving leadership clear visibility into progress and risk. Serve as a subject matter expert and thought partner by delivering guidance, training, and security-focused content for internal teams, customers, and senior stakeholders, while helping strengthen GitLab's voice in the broader security market. What you'll bring Extensive experience in security compliance, audit, or related governance, risk, and compliance work, including experience supporting external audits. Deep knowledge of security and compliance frameworks such as SOC 2, ISO 27001, FedRAMP, and National Institute of Standards and Technology (NIST), with public sector or FedRAMP experience preferred. Experience leading teams and developing people, with the ability to set direction, manage priorities, and build strong partnerships across a distributed organization. Strong understanding of cloud security, software as a service (SaaS) security models, and DevSecOps practices, with the ability to apply that knowledge in a fast-moving technology environment. A risk-based mindset that goes beyond checklist compliance and focuses on meaningful control design, testing, and continuous improvement. Comfort using automation, scripting, or AI-enabled approaches to reduce manual work and improve the scale and efficiency of compliance programs. Excellent written and verbal communication skills, including the ability to explain complex technical and regulatory topics clearly to auditors, customers, executives, and cross-functional partners. Relevant certifications such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA), or similar credentials are highly desirable. Due to government requirements, you must be a United States Citizen (defined as any individual who is a citizen of the United States by law, birth, or naturalization) to fill this position. About the team The Security Assurance organization helps GitLab build and maintain trust by strengthening how we approach security, compliance, and assurance across the company. Within that group, the security compliance function works at the intersection of customer trust, regulatory readiness, operational rigor, and business growth. The team partners broadly across GitLab to help ensure our controls, certifications, and assurance activities support both secure operations and the needs of a global business. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $168,000 - $245,000 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process . Read Less

Full-time Description About the Role We’re looking for a Business Development Manager to join our team. In this role, you will be responsible for building engaged, mutually beneficial relationships between Safeguard, key accounts, and end users to drive sales growth in the Occupational Health market. The position is a part of our Public Safety sales team and will focus primarily on the customers via an established distribution channel that sells into the Occupational First Aid space. This role is the main point of contact for assigned accounts and is expected to identify and create new opportunities by positioning solutions aligned with customer goals, challenges, and initiatives. You will oversee customer retention, satisfaction, and revenue growth strategies. S/he works cross-functionally with marketing, operations, customer service, and contracting to deliver sales goals. This role can work remotely from any location in the continental U.S. within 50 miles of a major airport. What You’ll Do Build and strengthen customer relationships to achieve long-term partnerships by establishing yourself as a trusted advisor to your assigned accounts Maintain ongoing dialogue to gain an understanding of your assigned accounts to identify their opportunities and challenges and develop a strategy to support their needs Monitor satisfaction level of your assigned accounts and report progress to internal stakeholders Proactively identify opportunities to grow portfolio of products sold into Occupational First Aid accounts across Safeguard product lines Demonstrate and promote the functions and utility of products or services to customers based on their needs. Develop pricing and proposals for customers in conjunction with Commercial Operations Drive new revenue growth within the assigned segment Measure and monitor Key Performance Indicators (KPIs) for assigned accounts to ensure year-over-year growth metrics are achieved Collaborate with internal teams to support Strategic Account efforts in the field Provide sales forecasts and develops growth strategy to support overall Public Safety revenue plan Maintain knowledge of external industry issues that may impact customers Execute new product launches and product-focused promotions led by Marketing Participates in company training events to ensure ability to deliver baseline product training to end users Plans, manages, and attends trade shows and other assigned industry-related events Requirements What We’re Looking For Bachelor’s degree in Business, Finance, or Marketing. Related equivalent experience may be substituted Minimum of 5 years’ field sales experience with a proven track record of meeting/exceeding sales quota within assigned territory and at least 2 years with demonstrated success managing multiple key customer accounts of at least 1M+ in revenue Prior sales experience into Occupational first aid space for at least 3 years with the ability to consistently meet quarterly quota Familiarity with medical terminology and devices is beneficial Advanced computer proficiency includes web browser/internet search, MS Outlook, Word, Excel, and PowerPoint capabilities. Technical competence includes the ability to learn new software and systems. Strong relationship building skills to build trust and rapport with customer account stakeholders and internal stakeholders Sound judgment and analytical skills with demonstrated ability to analyze complex problems and develop alternative solutions. Ability to plan and forecast sales Strong negotiation skills with a record of favorable outcomes that are mutually advantageous to Company, customer, and end user. Impeccable interpersonal skills appropriate to audience and selling situation. Strong written and verbal communication skills including the ability to present necessary information to customers in an understandable and influential way Experience planning and keeping organized with exceptional time management skills English language fluency required. Must have reliable transportation for use in daily duties. Why Join Safeguard Medical? Mission-driven work that makes a real impact Innovative, life-saving products and solutions Collaborative and supportive team environment Opportunities for growth and development About Safeguard Medical At Safeguard Medical, we’re not just shaping the future of emergency medicine—we’re saving lives. With a global presence, we combine deep expertise with world-class equipment to empower first responders to act confidently and effectively when every second counts. What We Offer · Competitive salary + bonus opportunity · Medical and dental benefits · 401K with company match · Generous time off Equality, Diversity and Inclusion Safeguard Medical is committed to building an inclusive workplace where everyone is treated with dignity and respect. We welcome applications from all suitably qualified candidates and make recruitment decisions based on skills, experience and potential. We do not discriminate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We are committed to providing an accessible recruitment process and will make reasonable adjustments where needed. Read Less

DoD SkillBridge Internship: Senior Customer Solutions Manager, Defense Host Company: INKIT INC. DoD SkillBridge Provider: Vets2PM Location: Remote Applicants must be active-duty U.S. Military Members who qualify for the DoD SkillBridge Program. To Apply: Go to www.vets2pm.com/skillbridge and complete the SkillBridge interest form. Return to this posting and click ‘Apply’. Why Inkit? At Inkit, we’re on a mission to provide privacy and protection for the world’s data. Every day, individuals and organizations waste time digging through endless files and folders. Inkit’s File Intelligence Platform solves that by using AI to transform how we interact with files, surface information, and protect sensitive data. We’re building a new standard for how the world understands and controls its data. Company website: https://www.inkit.com About the Role As Inkit's Senior Customer Solutions Manager for Defense, you will be the strategic technical advisor, solutions architect, and customer success advocate for our Defense and Intelligence community customers. You will own the post-award relationship end-to-end, from onboarding and integration through ongoing mission alignment and contract growth. You understand how government programs are structured, how technical decisions get made, and how to speak the language of both the mission operator and the IT program office. This is a hybrid role that blends deep technical engagement with customer success and business development instincts. You will work closely with Inkit's Engineering, Product, and Sales teams to ensure defense customers get maximum value from the platform, and to surface new requirements that inform our roadmap. Key Responsibilities Customer Engagement TS/SCI preferred or required depending on account portfolio). Bachelor's degree in a technical, business, or national security-related field, or equivalent experience. Preferred Qualifications Prior experience as a customer success manager, technical account manager, or solutions engineer supporting federal/defense software programs. Familiarity with document management, data governance, file intelligence, or cybersecurity software in a federal context. Experience supporting programs on government cloud environments (IL4/IL5/IL6 or equivalent). Experience in or supporting SOCOM, DIA, NSA, NGA, DISA, or major combatant commands is a strong plus. Benefits and Perks Flexible work environment with options for remote work. Comprehensive health benefits, including Medical, Dental, and Vision insurance. Unlimited Paid Time Off (PTO) to support work-life balance. Vets2PM Provides: This internship may include certification training to upskill if the training is needed for the internship/role. Mentorship and guidance via weekly SkillBridge Intern Zoom Meetings. PM Fundamentals course, Resume writing, LinkedIn optimization, and interview skills course. Other free resources, including an electronic copy of 'How to Speak Civilian Fluently'. Other: Not all internships include certification training by Vets2PM, as many host companies include their own internship-focused training instead. If selected for an internship with Vets2PM please read your approval email, letter, and training plan to be sure you understand what is included in your internship. Read Less

About Guideway Care* Guideway Care is The Patient Activation Company™ . We don't just "engage" patients; we activate them. By utilizing our proprietary Motivational Patient Guidance (MPG) model and AI-powered technology, we resolve the practical and psychological barriers that prevent patients from taking their "next right action."™ Job Summary: We are seeking an Enterprise Customer Experience Manager to drive strategic growth, retention, and satisfaction for our highest-value customers. This role will manage a portfolio of enterprise and mid-market customers, ensuring operational excellence, driving value realization, and identifying expansion opportunities. As a key customer advocate and strategic advisor, the Enterprise Customer Experience Manager will work cross-functionally with Business Unit Leaders, Operations, and Technical teams to optimize service delivery and customer outcomes. Essential functions: Customer Success Read Less

Iron Bow Technologies is for people who believe trust is paramount , transformation is embraced , and the future is here , because "What we do matters !" We are a next generation solutions provider, delivering mission success across government, healthcare, and commercial industries. Iron Bow relies on our passionate people , long standing partnerships , and strategic thinking to solve your most critical challenges. Whether we team with clients, colleagues, or partners, we put each other first. It’s The Iron Bow Way. THE HIGH LEVEL At Iron Bow, our Customer Success Manager guides our customers toward their business goals, ensuring a smooth and successful experience from throughout the lifecycle of their Enterprise Agreement (EA) or other software contracts. This includes driving adoption, showcasing success, expanding solutions, and supporting renewal decisions. As a Customer Success Manager, you’ll also act as the central connection between the customer and Iron Bow’s teams to ensure seamless communication and support. You’ll be essential in delivering a positive, impactful customer experience every step of the way, while identifying and spearheading new initiatives. This position is based on the East Coast. WHAT YOU’LL BE DOING Act as a trusted technical and strategic advisor for customers leveraging Cisco software and Enterprise Agreements (EA), guiding them through adoption, optimization, expansion and lasting relationships. Partner closely with customers to understand their IT environments, and technical challenges, translating those needs into actionable success and adoption plans. Work closely with sales and cross-functional teams to foster adoption and growth. Lead customer onboarding into Cisco Enterprise Agreement (EA), ensuring proper setup, alignment, and utilization of EA tools such as EA Workspace, Smart Accounts, Control Hub and True-Forward processes. Work cross-functionally with Sales, Engineering and Partner teams to drive software adoption, usage insights, and measurable outcomes across Cisco technologies. Provide subject-matter expertise on Cisco licensing, software portfolios, and lifecycle management to support renewals, expansions, and long-term customer success. Proactively identify risks, adoption gaps, and expansion opportunities, ensuring customers realize full value from their Cisco investments. manage and resolve issues, keeping internal teams aligned on partner offerings. Guide Cisco software and Enterprise Agreement customers through adoption and expansion. Act as the central point of coordination between customers and internal teams, ensuring seamless communication, issue resolution, and alignment throughout the EA lifecycle. YOUR VALUE PROP FOR OUR TEAM 5+ years of CX experience in a customer-facing IT role, (Customer Success, Presales, or Technical Account Management) with direct Cisco software, product and/or Enterprise Agreement experience. Broad knowledge of Cisco technologies , to include: Enterprise Networking, Collaborations, Security and Data Center, Collaboration, and Security, with the ability to speak with business stakeholders. Self-motivated with a competitive drive and a keen attention to detail Solid understanding of Cisco licensing models, software lifecycles, and sales motions , with the ability to translate complexity into clear customer guidance. Strong technical and problem-solving abilities, with a commitment to quick and effective resolutions Proven experience managing customer engagements from start to finish, ensuring high satisfaction Bachelor’s degree preferred, especially with a technology background and 5+ years in IT industry Skilled in advising customers and partners on best practices and strategic approaches Solid understanding of Cisco sales cycle, with excellent verbal and written communication, negotiation, and presentation skills Cisco Customer Success Manager Specialist Certification strongly preferred or willingness to obtain within 6 months of hire Strong relationship builder with resilience, tenacity, organizational skills, and an ability to prioritize effectively TRAVEL REQUIREMENTS This is a remote position based on the east coast and requires 25% travel. WHY YOU’LL LOVE IT! Collaborative Environment: Collaboration isn’t a buzzword, it's the key to our success. You’ll seamlessly collaborate with our Engineering, Chief Technology Office, Sales and Marketing teams for precise alignment and propelling opportunities towards excellence. Integrity: Ethical standards are non-negotiable at Iron Bow. Upholding honesty and authenticity in every client interaction cements our reputation as a trustworthy partner. Transformation: Join us in redesigning the customer and employee experience, for unparalleled success. Thriving Culture: Our company culture isn’t just about work; it’s about promoting an environment where innovation flourishes, ideas are heard, and growth is supported. We value diversity, creativity, and foster an atmosphere that fuels your professional journey. Impactful Work: You’ll be part of meaningful projects that make a difference. Innovation and Excellence: We’re at the forefront of our industry, pushing boundaries and forward-thinking initiatives. Flexibility Read Less

Del Mar Firm Seeks Accountant! We are Wastvedt Read Less

About Sequel Sequel, headquartered in Manchester, New Hampshire, is a company developing the next generation of transformative drug-delivery advancements starting with diabetes. Sequel’s approach is to look at diabetes management holistically to advance systems that make living with diabetes simpler and easier for all. Sequel’s flagship product, the twiist Automated Insulin Delivery (AID) System, launched in July 2025 for people with type 1 diabetes providing them with personalized diabetes management. Job Overview Sequel is looking for an experienced Senior Manager of Customer Operations to join our Customer Care team. Sequel’s Customer Contact Center operates 24/7 and is crucial to our organization. In this role, you'll lead a team of Inside Sales Operational focused employees. Your responsibilities include recruiting, training, coaching, and mentoring team members. You'll also allocate team members to new projects like systems implementation and process optimization, enabling strategic capabilities to support our Inside Sales Customer Care team. As Sequel is a rapidly growing organization, we'll be implementing various systems and capabilities over the next 24 months. This role requires strong organizational, prioritization, relationship, and communication skills. You will lead projects and initiatives while also managing the team. Job Responsibilities Operational Leadership escalate to senior management as appropriate. Build and grow trusting and credible relationships with key internal and external stakeholders to facilitate effective communication. ·Provides thought leadership to help employees fundamentally rethink how they do their work in order to dramatically improve customer service and reduce operational costs. Technology experience selecting and implementing systems is a plus. Salesforce CRM experience preferred. Ability to work collaboratively with cross-functional teams in a dynamic and fast-paced environment. Strong communication skills, with the ability to present operational strategies and data-driven insights to leadership. Sequel Med Tech provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. At Sequel, we believe that when you thrive, we thrive. That’s why our benefits package is designed to support you from day one. You’ll be automatically enrolled in our 401k plan, featuring a 6% company match and 100% immediate vesting. We’re committed to your well-being and understand the unique needs of employees and families living with diabetes, so we offer capped out-of-pocket insulin costs and GLP-1 coverage across all plans. You’ll have access to a variety of Meritain health insurance plans to suit your needs and can also take advantage of Flexible Spending Accounts (FSAs) or Health Savings Account (HSA). Our comprehensive benefits package includes vision and dental coverage, plus voluntary options such as long-term disability, accident, critical illness, hospital indemnity, and even discounts for pet care. In addition, we provide employer-paid short-term disability and life insurance for extra peace of mind. We know the importance of taking time to rest and recharge. That’s why Sequel offers flexible PTO, generous paid holidays, and Flex Time options to help you balance work and life when you need it most. Our team enjoys a culture built on hard work, fun, and genuine support. At Sequel, you’re not just starting a job, you’re building a rewarding career and a brighter future. Join us, and let’s thrive together! Environmental/Safety/Physical Work Conditions Ensures environmental consciousness and safe practices are exhibited in decisions Use of computer and telephone equipment and other related office accessories/devices to complete assignments May work extended hours during peak business cycles Physical requirements such as lifting specific weights Some travelling is expected Read Less

Our enterprise SaaS platform and app enables the world’s biggest sports, entertainment and media organizations to power their short-form content ecosystems, from the capture and creation to the organization and delivery of assets. We are seeking a relationship-driven individual with a growth mindset to support and manage our biggest entertainment and consumer brand relationships in North America. As part of the Customer Success department, the ideal person for this role will be a critical part of Greenfly’s team. With a track record of growing accounts and building long-term relationships, you will oversee some key iconic customers. Building a deep understanding of how Greenfly’s customers best utilize Greenfly to support and optimize their organizations, you’ll be pivotal in ensuring customer adoption, retention and expansion. The Customer Success team will look to you as an expert of short-form content within entertainment and brands. Responsibilities: Establish and build customer relationships at all levels of Greenfly’s entertainment and brand customers in North America Drive renewals and grow Greenfly’s business within customers, working across business units at our customers Understand the Greenfly platform and app to ensure customers are leveraging functionality to its fullest Work cross-functionally with Sales, Marketing, Product and Engineering to advocate on behalf of customers and deliver value at every touchpoint Support customers through on-boarding, including initial setup and training to ensure maximum usage, value, retention and expansion Create unique playbooks for customers’ advocates with attention to detail Lead strategic conversations with key stakeholders to ensure the customer is successful in meeting business and Greenfly specific objectives Own both customer-facing and internal execution and communication Monitor customer usage and metrics to track adoption, opportunities for expansion and at-risk signs Work proactively to eliminate any risk for churn Deliver reports to showcase value, opportunities for improvement and growth, and overall trends Build out best practices and processes for entertainment and brand customers A proactive approach to building customer relationships and navigating complex entertainment and brand organizations Proven results in meeting customer retention and expansion goals Excellent verbal and written presentation skills when communicating to a range of stakeholders, including executives 5+ years of account management, customer success or B2B SaaS experience Experience working at or directly with enterprise entertainment organizations and/or consumer brands; media a plus Clear understanding of the social media and entertainment landscape and current trends Proven ability to succeed in a fast-paced, startup environment Problem solver with strong project management skills Ability to ramp up quickly Experience with Salesforce or a customer management tool such as Catalyst Experience working in a startup environment Travel up to 25% of the time required Stock options Great benefits package including medical, dental, and vision coverage This position will be based in New York or Los Angeles with access to a shared workspace You’ll visit our Santa Monica, California HQ office occasionally Greenfly is an equal opportunity employer and we have a culture of diversity and inclusion Read Less

DoD SkillBridge Internship: Senior Customer Solutions Manager, Defense Host Company: INKIT INC. DoD SkillBridge Provider: Vets2PM Location: Remote Applicants must be active-duty U.S. Military Members who qualify for the DoD SkillBridge Program. To Apply: Go to www.vets2pm.com/skillbridge and complete the SkillBridge interest form. Return to this posting and click ‘Apply’. Why Inkit? At Inkit, we’re on a mission to provide privacy and protection for the world’s data. Every day, individuals and organizations waste time digging through endless files and folders. Inkit’s File Intelligence Platform solves that by using AI to transform how we interact with files, surface information, and protect sensitive data. We’re building a new standard for how the world understands and controls its data. Company website: https://www.inkit.com About the Role As Inkit's Senior Customer Solutions Manager for Defense, you will be the strategic technical advisor, solutions architect, and customer success advocate for our Defense and Intelligence community customers. You will own the post-award relationship end-to-end, from onboarding and integration through ongoing mission alignment and contract growth. You understand how government programs are structured, how technical decisions get made, and how to speak the language of both the mission operator and the IT program office. This is a hybrid role that blends deep technical engagement with customer success and business development instincts. You will work closely with Inkit's Engineering, Product, and Sales teams to ensure defense customers get maximum value from the platform, and to surface new requirements that inform our roadmap. Key Responsibilities Customer Engagement TS/SCI preferred or required depending on account portfolio). Bachelor's degree in a technical, business, or national security-related field, or equivalent experience. Preferred Qualifications Prior experience as a customer success manager, technical account manager, or solutions engineer supporting federal/defense software programs. Familiarity with document management, data governance, file intelligence, or cybersecurity software in a federal context. Experience supporting programs on government cloud environments (IL4/IL5/IL6 or equivalent). Experience in or supporting SOCOM, DIA, NSA, NGA, DISA, or major combatant commands is a strong plus. Benefits and Perks Flexible work environment with options for remote work. Comprehensive health benefits, including Medical, Dental, and Vision insurance. Unlimited Paid Time Off (PTO) to support work-life balance. Vets2PM Provides: This internship may include certification training to upskill if the training is needed for the internship/role. Mentorship and guidance via weekly SkillBridge Intern Zoom Meetings. PM Fundamentals course, Resume writing, LinkedIn optimization, and interview skills course. Other free resources, including an electronic copy of 'How to Speak Civilian Fluently'. Other: Not all internships include certification training by Vets2PM, as many host companies include their own internship-focused training instead. If selected for an internship with Vets2PM please read your approval email, letter, and training plan to be sure you understand what is included in your internship. Read Less

About Guideway Care* Guideway Care is The Patient Activation Company™ . We don't just "engage" patients; we activate them. By utilizing our proprietary Motivational Patient Guidance (MPG) model and AI-powered technology, we resolve the practical and psychological barriers that prevent patients from taking their "next right action."™ Job Summary: We are seeking an Enterprise Customer Experience Manager to drive strategic growth, retention, and satisfaction for our highest-value customers. This role will manage a portfolio of enterprise and mid-market customers, ensuring operational excellence, driving value realization, and identifying expansion opportunities. As a key customer advocate and strategic advisor, the Enterprise Customer Experience Manager will work cross-functionally with Business Unit Leaders, Operations, and Technical teams to optimize service delivery and customer outcomes. Essential functions: Customer Success Read Less

Dane Street is a leading provider of IME and Peer Review Services to the Disability, Workers’ Compensation, Auto, and Group Health marketplaces. We are seeking a strong contributor to join our Disability National Account Management Team. The candidate must possess the right balance of relationship-building skills, problem-solving and analytical abilities, and business development experience to significantly impact Dane Street’s existing book of business. Dane Street’s success relies on individual and team contributions every day. We care for our customers, each other and Dane Street. It is the responsibility for all of us to maintain a positive working environment that promotes client satisfaction and results. The National Account Manager is responsible for both retaining and expanding existing client relationships while also proactively generating new business opportunities through outreach, referrals and consultative sales efforts. This role combines strategic account management with business development to drive revenue growth. MAJOR DUTIES Read Less

Iron Bow Technologies is for people who believe trust is paramount , transformation is embraced , and the future is here , because "What we do matters !" We are a next generation solutions provider, delivering mission success across government, healthcare, and commercial industries. Iron Bow relies on our passionate people , long standing partnerships , and strategic thinking to solve your most critical challenges. Whether we team with clients, colleagues, or partners, we put each other first. It’s The Iron Bow Way. THE HIGH LEVEL At Iron Bow, our Customer Success Manager guides our customers toward their business goals, ensuring a smooth and successful experience from throughout the lifecycle of their Enterprise Agreement (EA) or other software contracts. This includes driving adoption, showcasing success, expanding solutions, and supporting renewal decisions. As a Customer Success Manager, you’ll also act as the central connection between the customer and Iron Bow’s teams to ensure seamless communication and support. You’ll be essential in delivering a positive, impactful customer experience every step of the way, while identifying and spearheading new initiatives. This position is based on the East Coast. WHAT YOU’LL BE DOING Act as a trusted technical and strategic advisor for customers leveraging Cisco software and Enterprise Agreements (EA), guiding them through adoption, optimization, expansion and lasting relationships. Partner closely with customers to understand their IT environments, and technical challenges, translating those needs into actionable success and adoption plans. Work closely with sales and cross-functional teams to foster adoption and growth. Lead customer onboarding into Cisco Enterprise Agreement (EA), ensuring proper setup, alignment, and utilization of EA tools such as EA Workspace, Smart Accounts, Control Hub and True-Forward processes. Work cross-functionally with Sales, Engineering and Partner teams to drive software adoption, usage insights, and measurable outcomes across Cisco technologies. Provide subject-matter expertise on Cisco licensing, software portfolios, and lifecycle management to support renewals, expansions, and long-term customer success. Proactively identify risks, adoption gaps, and expansion opportunities, ensuring customers realize full value from their Cisco investments. manage and resolve issues, keeping internal teams aligned on partner offerings. Guide Cisco software and Enterprise Agreement customers through adoption and expansion. Act as the central point of coordination between customers and internal teams, ensuring seamless communication, issue resolution, and alignment throughout the EA lifecycle. YOUR VALUE PROP FOR OUR TEAM 5+ years of CX experience in a customer-facing IT role, (Customer Success, Presales, or Technical Account Management) with direct Cisco software, product and/or Enterprise Agreement experience. Broad knowledge of Cisco technologies , to include: Enterprise Networking, Collaborations, Security and Data Center, Collaboration, and Security, with the ability to speak with business stakeholders. Self-motivated with a competitive drive and a keen attention to detail Solid understanding of Cisco licensing models, software lifecycles, and sales motions , with the ability to translate complexity into clear customer guidance. Strong technical and problem-solving abilities, with a commitment to quick and effective resolutions Proven experience managing customer engagements from start to finish, ensuring high satisfaction Bachelor’s degree preferred, especially with a technology background and 5+ years in IT industry Skilled in advising customers and partners on best practices and strategic approaches Solid understanding of Cisco sales cycle, with excellent verbal and written communication, negotiation, and presentation skills Cisco Customer Success Manager Specialist Certification strongly preferred or willingness to obtain within 6 months of hire Strong relationship builder with resilience, tenacity, organizational skills, and an ability to prioritize effectively TRAVEL REQUIREMENTS This is a remote position based on the east coast and requires 25% travel. WHY YOU’LL LOVE IT! Collaborative Environment: Collaboration isn’t a buzzword, it's the key to our success. You’ll seamlessly collaborate with our Engineering, Chief Technology Office, Sales and Marketing teams for precise alignment and propelling opportunities towards excellence. Integrity: Ethical standards are non-negotiable at Iron Bow. Upholding honesty and authenticity in every client interaction cements our reputation as a trustworthy partner. Transformation: Join us in redesigning the customer and employee experience, for unparalleled success. Thriving Culture: Our company culture isn’t just about work; it’s about promoting an environment where innovation flourishes, ideas are heard, and growth is supported. We value diversity, creativity, and foster an atmosphere that fuels your professional journey. Impactful Work: You’ll be part of meaningful projects that make a difference. Innovation and Excellence: We’re at the forefront of our industry, pushing boundaries and forward-thinking initiatives. Flexibility Read Less

About Sequel Sequel, headquartered in Manchester, New Hampshire, is a company developing the next generation of transformative drug-delivery advancements starting with diabetes. Sequel’s approach is to look at diabetes management holistically to advance systems that make living with diabetes simpler and easier for all. Sequel’s flagship product, the twiist Automated Insulin Delivery (AID) System, launched in July 2025 for people with type 1 diabetes providing them with personalized diabetes management. Job Overview Sequel is looking for an experienced Senior Manager of Customer Operations to join our Customer Care team. Sequel’s Customer Contact Center operates 24/7 and is crucial to our organization. In this role, you'll lead a team of Inside Sales Operational focused employees. Your responsibilities include recruiting, training, coaching, and mentoring team members. You'll also allocate team members to new projects like systems implementation and process optimization, enabling strategic capabilities to support our Inside Sales Customer Care team. As Sequel is a rapidly growing organization, we'll be implementing various systems and capabilities over the next 24 months. This role requires strong organizational, prioritization, relationship, and communication skills. You will lead projects and initiatives while also managing the team. Job Responsibilities Operational Leadership escalate to senior management as appropriate. Build and grow trusting and credible relationships with key internal and external stakeholders to facilitate effective communication. ·Provides thought leadership to help employees fundamentally rethink how they do their work in order to dramatically improve customer service and reduce operational costs. Technology experience selecting and implementing systems is a plus. Salesforce CRM experience preferred. Ability to work collaboratively with cross-functional teams in a dynamic and fast-paced environment. Strong communication skills, with the ability to present operational strategies and data-driven insights to leadership. Sequel Med Tech provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. At Sequel, we believe that when you thrive, we thrive. That’s why our benefits package is designed to support you from day one. You’ll be automatically enrolled in our 401k plan, featuring a 6% company match and 100% immediate vesting. We’re committed to your well-being and understand the unique needs of employees and families living with diabetes, so we offer capped out-of-pocket insulin costs and GLP-1 coverage across all plans. You’ll have access to a variety of Meritain health insurance plans to suit your needs and can also take advantage of Flexible Spending Accounts (FSAs) or Health Savings Account (HSA). Our comprehensive benefits package includes vision and dental coverage, plus voluntary options such as long-term disability, accident, critical illness, hospital indemnity, and even discounts for pet care. In addition, we provide employer-paid short-term disability and life insurance for extra peace of mind. We know the importance of taking time to rest and recharge. That’s why Sequel offers flexible PTO, generous paid holidays, and Flex Time options to help you balance work and life when you need it most. Our team enjoys a culture built on hard work, fun, and genuine support. At Sequel, you’re not just starting a job, you’re building a rewarding career and a brighter future. Join us, and let’s thrive together! Environmental/Safety/Physical Work Conditions Ensures environmental consciousness and safe practices are exhibited in decisions Use of computer and telephone equipment and other related office accessories/devices to complete assignments May work extended hours during peak business cycles Physical requirements such as lifting specific weights Some travelling is expected Read Less

Iron Bow Technologies is for people who believe trust is paramount , transformation is embraced , and the future is here , because "What we do matters !" We are a next generation solutions provider, delivering mission success across government, healthcare, and commercial industries. Iron Bow relies on our passionate people , long standing partnerships , and strategic thinking to solve your most critical challenges. Whether we team with clients, colleagues, or partners, we put each other first. It’s The Iron Bow Way. THE HIGH LEVEL At Iron Bow, our Customer Success Manager guides our customers toward their business goals, ensuring a smooth and successful experience from throughout the lifecycle of their Enterprise Agreement (EA) or other software contracts. This includes driving adoption, showcasing success, expanding solutions, and supporting renewal decisions. As a Customer Success Manager, you’ll also act as the central connection between the customer and Iron Bow’s teams to ensure seamless communication and support. You’ll be essential in delivering a positive, impactful customer experience every step of the way, while identifying and spearheading new initiatives. This position is based on the East Coast. WHAT YOU’LL BE DOING Act as a trusted technical and strategic advisor for customers leveraging Cisco software and Enterprise Agreements (EA), guiding them through adoption, optimization, expansion and lasting relationships. Partner closely with customers to understand their IT environments, and technical challenges, translating those needs into actionable success and adoption plans. Work closely with sales and cross-functional teams to foster adoption and growth. Lead customer onboarding into Cisco Enterprise Agreement (EA), ensuring proper setup, alignment, and utilization of EA tools such as EA Workspace, Smart Accounts, Control Hub and True-Forward processes. Work cross-functionally with Sales, Engineering and Partner teams to drive software adoption, usage insights, and measurable outcomes across Cisco technologies. Provide subject-matter expertise on Cisco licensing, software portfolios, and lifecycle management to support renewals, expansions, and long-term customer success. Proactively identify risks, adoption gaps, and expansion opportunities, ensuring customers realize full value from their Cisco investments. manage and resolve issues, keeping internal teams aligned on partner offerings. Guide Cisco software and Enterprise Agreement customers through adoption and expansion. Act as the central point of coordination between customers and internal teams, ensuring seamless communication, issue resolution, and alignment throughout the EA lifecycle. YOUR VALUE PROP FOR OUR TEAM 5+ years of CX experience in a customer-facing IT role, (Customer Success, Presales, or Technical Account Management) with direct Cisco software, product and/or Enterprise Agreement experience. Broad knowledge of Cisco technologies , to include: Enterprise Networking, Collaborations, Security and Data Center, Collaboration, and Security, with the ability to speak with business stakeholders. Self-motivated with a competitive drive and a keen attention to detail Solid understanding of Cisco licensing models, software lifecycles, and sales motions , with the ability to translate complexity into clear customer guidance. Strong technical and problem-solving abilities, with a commitment to quick and effective resolutions Proven experience managing customer engagements from start to finish, ensuring high satisfaction Bachelor’s degree preferred, especially with a technology background and 5+ years in IT industry Skilled in advising customers and partners on best practices and strategic approaches Solid understanding of Cisco sales cycle, with excellent verbal and written communication, negotiation, and presentation skills Cisco Customer Success Manager Specialist Certification strongly preferred or willingness to obtain within 6 months of hire Strong relationship builder with resilience, tenacity, organizational skills, and an ability to prioritize effectively TRAVEL REQUIREMENTS This is a remote position based on the east coast and requires 25% travel. WHY YOU’LL LOVE IT! Collaborative Environment: Collaboration isn’t a buzzword, it's the key to our success. You’ll seamlessly collaborate with our Engineering, Chief Technology Office, Sales and Marketing teams for precise alignment and propelling opportunities towards excellence. Integrity: Ethical standards are non-negotiable at Iron Bow. Upholding honesty and authenticity in every client interaction cements our reputation as a trustworthy partner. Transformation: Join us in redesigning the customer and employee experience, for unparalleled success. Thriving Culture: Our company culture isn’t just about work; it’s about promoting an environment where innovation flourishes, ideas are heard, and growth is supported. We value diversity, creativity, and foster an atmosphere that fuels your professional journey. Impactful Work: You’ll be part of meaningful projects that make a difference. Innovation and Excellence: We’re at the forefront of our industry, pushing boundaries and forward-thinking initiatives. Flexibility Read Less

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry. SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry. By catering to both fans and rightsholders, we’re powering a new, open entertainment ecosystem where fans have effortless access to experiences, and teams, venues, and shows have seamless access to their audiences. Because everyone should expect more from ticketing. We are looking for a Lead Product Manager to own the native mobile experience, the iOS and Android apps, which are key to millions of fans discovering, shopping for, and attending live events. This is a high-impact, high-visibility role at the intersection of consumer product, platform technology, and fan engagement. Beyond getting fans to their first great experience, your most important mission is bringing them back. You’ll help define how we build habits, deepen loyalty, and make SeatGeek the first app fans reach for when a new tour drops, a playoff run begins, or a spontaneous night out calls. From home screen real estate to personalized push moments to post-event features that extend the thrill, you’ll help architect the full loop that turns one-time buyers into lifelong fans. You’ll own a surface that lives in fans’ pockets, competes for their attention alongside every other app, and has to earn its place every single day. What you'll do Own the vision and strategy for SeatGeek’s native iOS and Android apps — from first open to post-event — creating a cohesive experience that earns a permanent place on fans’ home screens Build and execute a roadmap that drives repeat engagement: push notification strategy, personalized content surfaces, re-engagement flows, loyalty mechanics, and native platform capabilities like Live Activities, widgets, and app clips Alongside engineering, design, and data science counterparts, drive execution across a mix of fast iterative tests and larger differentiated bets that grow MAU, session frequency, and retention Use behavioral data, user research, and mobile platform insights to identify engagement gaps and design experiences that create habitual, high-frequency use Partner with marketing and CRM to align in-app experiences with owned-channel campaigns, ensuring push, email, and in-app touchpoints work as a cohesive system rather than isolated efforts Partner with marketing and ux to own SeatGeek's presence in the App Store and Google Play — store listing optimization, ASO keyword strategy, screenshot and preview creative, and ratings and review management — treating discoverability as a core growth lever alongside paid and owned channels Partner with analytics and engineering on release cadence and app health: track crash-free session rates and performance regressions, coordinate go/no-go decisions, and exercise feature flag and rollback discipline when a release needs to pause Stay ahead of the mobile platform curve — iOS and Android capabilities, HIG and Material Design guidelines, and how AI and on-device intelligence can create more personal, timely fan experiences Build and maintain strong relationships with internal stakeholders in marketing, partnerships, and operations — advocating for native experiences that compound engagement over time Evangelize the native mobile fan experience across the company: share learnings, celebrate wins, and connect native mobile strategy to broader business outcomes Provide mentorship to junior product team members and contribute to enhancing our product team culture and best practices What you have 8+ years of product management experience with a strong track record shipping native mobile products (iOS and/or Android) at scale Deep expertise in engagement and retention — you’ve built habit-forming loops, push notification programs, personalization systems, or lifecycle features that measurably improved retention and frequency metrics Fluency in iOS and Android platform capabilities and guidelines — you understand HIG and Material Design well enough to hold your own with designers, know the constraints and opportunities from push to widgets to on-device ML, and have a strong point of view on how platform conventions should shape the SeatGeek experience Hands-on experience with product analytics and attribution tooling (Amplitude, Firebase, Mixpanel, AppsFlyer, or similar) — you build your own dashboards and don’t wait for a data team to answer basic retention or funnel questions Comfort with the operational realities of mobile shipping — release management, feature flags, crash monitoring, and the judgment to call a rollback when it’s needed Strong customer empathy and a tasteful eye for great design and UX — you can tell the difference between a feature that delights and one that just ships A strong fluency with data: comfortable defining success metrics, diving into analytics, partnering with analysts to build cohort analyses, and making decisions from evidence rather than assumption Experience in both iterative, experiment-driven approaches and zero-to-one initiatives that have resulted in measurable business and customer impact Excellent communication and storytelling skills, with proficiency in modern prototyping tools like Claude, Figma Make, Loveable or similar to communicate ideas effectively to cross-functional partners Proven ability to lead cross-functional teams toward ambitious goals with urgency and clarity Ideally, experience with marketplace or ticketing products, or consumer apps in entertainment, sports, or travel where emotional purchase decisions and infrequent usage are core challenges to solve Ideally, experience with products that leverage machine learning or AI-powered personalization to surface the right content or recommendation at the right moment 5+ years as an engineer in a role that focused on writing code A foundation of technical excellence that your team can look up to Knowledge of the technology industry to help your team make good tooling and framework decisions, setting them up for success You understand how to lead by setting context and facilitating collaboration between cross-functional partners in product, design, engineering, and leadership Product-minded engineering experience, especially products that span native mobile, web, and backend systems. Experience working in both consumer and enterprise products, as this role uniquely owns fan experiences and rightsholder experiences. Experience in the sports technology industry is preferred, but not a requirement. This role requires candidates to be based on the East Coast, with preference given to those in the New York City area. Our stack You absolutely do not need experience with all of these, but we thought you might be curious. Tools can be learned, so we care much more about your general engineering skill than knowledge of a particular language. Client Platforms : iOS, Android Languages: Python, Swift, Kotlin Version control: Git (Gitlab) Feature Flag/Experimentation : Eppo Product Analytics/Reporting: Mixpanel, Looker, Hex App Distro for Testing : Firebase, TestFlight Design: Figma Other Product Management Tools: Claude, ChatGPT, Productboard, JIRA Perks Equity stake Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely A WFH stipend to support your home office setup Unlimited PTO Up to 16 weeks of fully-paid family leave 401(k) matching Student loan matching program Health, vision, dental, and life insurance Up to $25k towards family building, reproductive health services and Gender-affirming care $500 per year for wellness expenses Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical $360 per quarter to spend on tickets to live events Annual subscription to Spotify, Apple Music, or Amazon music The salary range for this role is $152,000 - $220,000. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. To review our candidate privacy notice, click here . #LI-Remote Read Less