• Remote Senior Program Manager, Quality Assurance  

    - Fresno County
    We're transforming the grocery industry At Instacart, we invite the wo... Read More
    We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview About the Role - We are seeking a highly motivated program manager who is also a hands-on data analyst to operate the Quality Assurance program for Instacart’s global Customer Experience organization. This role is equal parts program management and analytics. You will own the operating rhythm of the QA program — cadences, service-level agreements, and cross-functional commitments — and you will personally build the dashboards, reporting, and analyses that turn raw audit data into insight the business acts on. This role requires excellent time-management, effective communication skills for engaging with stakeholders at all levels, strong SQL and dashboarding skills, and a passion for translating signals into measurable action. About the Team - The Quality Assurance team within Customer Experience is responsible for ensuring every customer, retailer, and shopper interaction meets the bar we set for the global CX organization. We operate the feedback loop that turns support interactions into measurable improvements across the business: we evaluate quality across every channel, analyze trends and outliers to provide early warning, and route every signal to a named owner across five action workstreams (performance management, learning and development, automation, process, and product feedback). By fostering strong cross-functional partnerships with Product, Engineering, Operations, Legal, and L surface adherence (target ≥95%), escalation cycle times (target ≤7 days), and signal-to-action lag (target ≤5 days) to leadership weekly. Xfn Collaboration: Collaborate with Engineering, Product, L Read Less
  • Remote National Key Account Manager  

    - Cook County
    Full-time Description About the Brand SCOUT is a Washington, DC-based... Read More
    Full-time Description About the Brand SCOUT is a Washington, DC-based brand known for stylish, functional and affordable tote bags. The brand has found a niche in the market with a competitive advantage called “Pretty Utility”. The authenticity of the brand is best measured by the team of bright, talented, creative individuals who embody the perfectly imperfect lifestyle and share a genuine passion for the products. SCOUT has become the go-to resource by providing the products women need to contain, organize, and uplift all the stuff she needs to successfully navigate her busy life. Over the next three to five years, SCOUT aspires to be a national lifestyle brand which will be driven by thoughtful direct-to-consumer growth and strategic wholesale distribution expansion to meet the customer where she is in the marketplace. About the Position SCOUT is looking for a driven, strategic, and relationship-focused National Key Account Manager to lead and expand our most important national retail partnerships across mass, department store, and specialty channels. Reporting to the Senior Global Director of Sales, this role owns multi-door, high-volume retail businesses, drives revenue performance, and develops omnichannel growth strategies that deliver both top-line expansion and margin-positive results. The National Key Account Manager will manage the full business lifecycle- from identifying new partners to deepening existing relationships- with a sharp focus on results, collaboration, operational excellence, and brand growth. Impact You Will Drive Revenue Leadership technical EDI setup is not required. Monitor inventory flow, sell-through, margin performance, replenishment needs, and chargeback risk; adjust levers as needed to support account health. Lead weekly, monthly, or seasonal business reviews with accounts, presenting performance insights, risks, opportunities, and recommended action plans. Marketing relevant category experience may include outdoor, gift, travel, accessories, consumer goods, or home. Demonstrated experience managing or selling into large-scale retailers and complex buying organizations; exposure to retailers such as Target, Nordstrom, Dick’s Sporting Goods, or similar national chains is highly relevant. Strong understanding of sell-in, sell-through, retailer buying cycles, merchandising strategies, inventory planning, promotional planning, and account-level growth levers. Proven track record owning revenue targets, forecasting, account planning, gross margin considerations, and P hands-on technical setup of EDI systems is not required. Excellent relationship management, communication, presentation, and cross-functional collaboration skills with internal teams and external retail partners. Ability to operate with both strategic judgment and executional discipline in a fast-moving, growth-oriented environment. Who You Are A strategic hunter who is energized by unlocking white space, winning new business, and turning opportunity into revenue. A disciplined account operator who understands how to scale within complex retail environments without losing executional rigor. Deeply fluent in the inner workings of major retail accounts, from sell-in to sell-through, promotions, planning, replenishment, and account reviews. Analytical and commercially curious, with the ability to turn publicly available information, retailer data, and account signals into realistic plans and clear recommendations. A strong communicator who can present account strategies, business cases, and performance insights clearly and credibly. A natural relationship builder who earns trust through preparation, responsiveness, follow-through, and long-term thinking. Entrepreneurial, resourceful, and hands-on; excited to help scale a high-potential channel with a beloved brand. Comfortable operating with process and scale, bringing the rigor of larger retail environments and the drive to build something bigger. Retail Expertise You Bring Experience managing or selling into retailers such as Target, Nordstrom, Dick's Sporting Goods, or similar national chains Proven ability to drive growth in large-format, high-volume retail environments Strong intuition for assortment planning, pricing architecture, and merchandising strategy, promotional cadence, and account prioritization at scale Work Location Read Less
  • Remote Territory Manager, Retail  

    - Durham County
    Company Description Fortune Brands Innovations, Inc. is an industry-le... Read More
    Company Description Fortune Brands Innovations, Inc. is an industry-leading innovation company focused on creating smarter, safer and more beautiful homes and improving lives. Our driving purpose is that we elevate every life by transforming spaces into havens. We believe our work and our brands can have incredibly positive impacts for not just our business and shareholders, but for people and the planet, too. When you join Fortune Brands, you become part of a high-performing team who are empowered to think big, learn fast and make bold decisions. We support an inclusive and diverse culture where everyone is encouraged and empowered to be their authentic selves, and where our differences and unique perspectives are a key strength. Explore life at Fortune Brands here Job Description The Retail Sales Representative role is responsible for maximizing revenue and ensuring customer satisfaction throughout retail locations in an established territory, representing our Larson, Therma-Tru, and Fiberon brands. Key responsibilities include training, coaching, and driving sales revenue across Millwork, In-Home, and Pro sales departments. The Retail Sales Representative will manage account relationships and provide support for the full product portfolio. The ideal candidate will have 1+ years of sales experience within millwork, windows, and/or doors, be able to easily build long-lasting relationships with store-level and district staff at Home Depot and Lowe's, execute product training to retail staff, and implement key sales initiative to meet and exceed sales goals. You will be highly motivated with multi-tasking skills, strong communication, organization, and analytical skills. This is a field role and requires regular daily travel. Recent college graduates are encouraged to apply. Location: This position is eligible for a remote schedule based in the Seattle, WA area. The territory covers the states of Washington, Oregon, plus some stores in Idaho. We expect about 25% - 40% overnight travel. Salary: $55,000 - $71,000/year + bonus based on your territory performance What you will be doing: Grow top-line sales within assigned territory across several product lines. Develop a strategic approach to calling on accounts, with a focus on identifying impactful growth opportunities. Develop and execute effective sales training programs with a focus on brand differentiators and premium sales growth. Take ownership of the territory assigned by building relationships with the key store sales associates and Management. Ensure all new and remerchandised stores are set on schedule with appropriate displays, signage, and pricing. Drive Pro Business by developing relationships with Retail Pro Associates, partnering with distributor sales teams to call on focus stores and implement focused sales programs, building brand awareness, and participating in retail “Pro-Events.” Drive R Read Less
  • Remote AI Product Manager  

    - Clark County
    About Us: YipitData is the leading market research and analytics firm... Read More
    About Us: YipitData is the leading market research and analytics firm for the disruptive economy and most recently raised $475M from The Carlyle Group at a valuation of over $1B. Every day, our proprietary technology analyzes billions of alternative data points to uncover actionable insights across sectors like software, AI, cloud, e-commerce, ridesharing, and payments. Our data and research teams transform raw data into strategic intelligence, delivering accurate, timely, and deeply contextualized analysis that our customers—ranging from the world’s top investment funds to Fortune 500 companies—depend on to drive high-stakes decisions. From sourcing and licensing novel datasets to rigorous analysis and expert narrative framing, our teams ensure clients get not just data, but clarity and confidence. We operate globally with offices in the US, APAC, and India. Our award-winning, people-centric culture—recognized by Inc. as a Best Workplace for three consecutive years—emphasizes transparency, ownership, and continuous mastery. What It’s Like to Work at YipitData: YipitData isn’t a place for coasting—it’s a launchpad for ambitious, impact-driven professionals. From day one, you’ll take the lead on meaningful work, accelerate your growth, and gain exposure that shapes careers. Why Top Talent Chooses YipitData: Ownership That Matters : You’ll lead high-impact projects with real business outcomes Rapid Growth : We compress years of learning into months Merit Over Titles : Trust and responsibility are earned through execution, not tenure Velocity with Purpose: We move fast, support each other, and aim high—always with purpose and intention If your ambition is matched by your work ethic—and you're hungry for a place where growth, impact, and ownership are the norm—YipitData might be the opportunity you’ve been waiting for. About This Role We’re hiring an AI Product Manager to build the next generation of investor-facing products powered by AI. You’ll sit on the Public Investor team , owning products that help institutional investors turn complex data into faster, higher-conviction decisions. This includes AI-powered workflows across: MCPs (Model Context Platforms) AI agents for research and analysis Investor-facing portal experiences Data feeds and programmatic access This is not a traditional PM role. You’ll operate at the intersection of AI capabilities, user workflows, and proprietary data, defining how cutting-edge models translate into real investor value.You’ll work directly with investors, researchers, and engineers to design systems that don’t just surface insights, but actively assist, automate, and augment decision-making. We have unmatched data. What we need is world-class user experience to unlock it—so customers can turn our insights into value at scale. That’s where you come in. Key Responsibilities Own AI product strategy for investor workflows: Define how AI transforms the way public market investors consume, analyze, and act on data. Build AI-native products, not just features: Design end-to-end experiences across agents, copilots, and structured outputs, not just UI layers on top of models. Translate frontier AI into real-world utility: Evaluate and integrate LLMs, retrieval systems, and agent architectures into production-grade products. Work directly with customers: Partner with hedge funds and asset managers to deeply understand workflows, pain points, and trust requirements. Drive rapid experimentation and iteration: Run tight feedback loops across prompts, evals, and product UX to continuously improve performance and usefulness. Collaborate across disciplines: Work closely with engineering, data, research, and design to ship high-quality, high-impact products, while communicating clearly with both technical and non-technical partners. Define quality, reliability, and trust: Establish evaluation frameworks for AI outputs, ensuring accuracy, consistency, and investor-grade reliability. Shape the future of the platform: Contribute to how MCPs, agents, and APIs evolve into a unified, reliable, and safe AI product ecosystem. Qualifications Read Less
  • Remote Sales Manager, High-Ticket Closers  

    - Essex County
    Description SALES MANAGER, HIGH-TICKET CLOSERS Fullmer Consulting | Re... Read More
    Description SALES MANAGER, HIGH-TICKET CLOSERS Fullmer Consulting | Remote (with future in-office preference) | Base $100K + OTE $200K–$300K ABOUT THE COMPANY Fullmer Consulting is a fast-growing real estate education company built on an uncommon principle: selling with integrity or not selling at all. Founded three years ago, the company trains experienced real estate professionals and high-earning W2 individuals to sharpen their acquisition strategies through distressed property, probate, heirs property, and complex transaction training. We are three years in, growing fast, and the infrastructure is working. What is missing is the person who can professionalize the sales floor, tighten close rates, and lead a team of high-ticket closers toward the next growth phase. THE OPPORTUNITY This is a player-coach role. You will manage a lean team of four closers, one enterprise rep on our $40K coaching program and three reps on our $5,500 mid-ticket product, while personally closing high-ticket deals yourself. As the team scales toward 10–12 people, the role grows into full-time management. You are being brought in to build what comes next. WHAT YOU WILL DO Manage daily and weekly performance of a team of 4 closers -- call scoring, coaching sessions, pipeline reviews Personally close inbound high-ticket leads ($40K coaching program) while the team grows Build and own KPI dashboards, rep scorecards, and accountability processes inside Go High Level (GHL) Create or refine scripts, objection handles, and follow-up sequences across both high-ticket and mid-ticket products Identify gaps in the current structure and recommend solutions Bridge sales and marketing with structured feedback on lead quality, ad performance, and webinar friction Requirements WHAT YOU BRING 3+ years managing high-ticket sales teams, including both appointment setters and closers Personal track record of closing $20K+ offers over the phone, you know the craft from the inside Background in coaching, consulting, online education, or information products -- this is strongly required, not a nice-to-have Experience managing teams that sell at multiple price points or product tiers simultaneously CRM fluency (GHL experience is a strong plus) You know how to drive performance and protect culture at the same time, high standards and high morale are not mutually exclusive to you A character that does not bend under pressure, this company disqualifies wrong-fit clients rather than oversell them, and you agree with that approach THE RIGHT PERSON FOR THIS ROLE You have come from a high-ticket sales environment; coaching, education, consulting, or info products, and you know how to run a floor that earns. You are not here to learn what high-ticket means. You are here to apply it. You are comfortable being a player-coach right now because you understand that credibility with your reps comes from doing the work alongside them. As the team scales, you grow into full management. You are the kind of person who finds the friction, names it clearly, and builds the system that removes it. LOCATION This role starts remote. The team is currently in-office, and as the team grows and this role deepens, being co-located will become increasingly important. Candidates open to relocation in 6–12 months will have an advantage in the process. Benefits COMPENSATION Read Less
  • KAYAK, part of Booking Holdings (NASDAQ: BKNG), is a leading travel se... Read More
    KAYAK, part of Booking Holdings (NASDAQ: BKNG), is a leading travel search engine. With billions of queries across our platforms, we help people find their perfect flight, stay, rental car and vacation package. We're also transforming business travel with a new corporate travel solution, KAYAK for Business. As an employee of KAYAK, you will be part of a travel company that operates a portfolio of global metasearch brands including momondo, Cheapflights and HotelsCombined, among others. From start-up to industry leader, innovation is at our core and every employee has an opportunity to make their mark. Our focus is on building the best travel search engine to make it easier for everyone to experience the world. KAYAK is looking for a confident and adaptable Senior Sales Manager to grow new client relationships and drive revenue for our corporate travel platform (KAYAK for Business, or K4B). You’ll lead end-to-end sales efforts, build lasting customer partnerships, and work closely with product, marketing, and operations to deliver results as we scale. If you embrace creative problem-solving, and thrive in engaging conversations and work well in a fast-growth environment, we’d love to hear from you! We are open to remote candidates residing on the West Coast for this position. In this role, you will: Own the full sales cycle: prospecting, qualifying, presenting, negotiating, and supporting implementation. Build and manage a pipeline of new business; convert prospects into long-term customers. Deliver clear, tailored product demos and proposals that show how KAYAK for Business meets customer needs. Maintain strong product and market knowledge to act as a trusted advisor. Share customer feedback and market insights with product and operations teams to improve offerings. Work cross-functionally with global teams to ensure smooth onboarding and client success. Please apply if you have: At least 4 years of experience in corporate travel sales. Self-starter with a "hunter" mentality, driven to achieve results and meet sales targets in a competitive and dynamic environment Demonstrated success building pipeline and closing complex deals. Strong communication and presentation skills, with comfort engaging senior leaders. Ability to collaborate with product, marketing, and implementation teams. Familiarity with CRM and sales tools (examples: Salesforce, LinkedIn Sales Navigator, ZoomInfo, Google Workspace). Benefits and Perks: Work from (almost) anywhere for up to 20 days per year Flexible hours and ability to work from home 1 or 2 days per week Generous retirement plans Awesome health, dental and vision insurance plans with flexible spending accounts Focus on mental health and well-being: Company-paid therapy sessions through SpringHealth Company-paid subscription to HeadSpace Company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!) No meeting Fridays Universal paid parental leave Generous paid vacation + time off for your birthday Paid volunteer time Focus on your career growth: Development Dollars Leadership development Access to thousands of on-demand e-learnings Travel Discounts Employee Resource Groups Competitive retirement and health plans Free lunch 2 days per week Fun quarterly events such as boat trips, arcades, ski trips, Thursday happy hours, and more There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this US-based role is $115,000 - 125,000.00 . In addition to a competitive base salary, roles are eligible to be considered for additional compensation and benefits including: commission-based compensation; health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave and benefits. Inclusion At KAYAK, we want everyone to have the space to grow, share ideas and do great work. That’s why we’re focused on hiring the best talent from all walks of life and experiences, supporting them well and making sure no one feels like they have to fit a mold to belong here. If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations. #LI-EI1 #REMOTE Read Less
  • Remote Senior Customer Success Manager (USA)  

    - Maricopa County
    The Company Filigran, founded in October 2022, stands out in the cyber... Read More
    The Company Filigran, founded in October 2022, stands out in the cybertech ecosystem for its commitment to revolutionizing cyber threat management with a proactive approach. Its mission is to develop innovative open-source solutions designed to anticipate cyber threats, identify security gaps, and strengthen organizational security posture. Filigran solutions are now trusted by over 6,000 public and private organizations worldwide. The Role We're looking for a Senior Customer Success Manager to join our Customer Success Team and help us to continue providing value to our customers in the Americas. Based in the United States and working remotely, you will play a key role in ensuring the success and satisfaction of our users throughout their journey with Filigran. You will collaborate closely with support, engineering, and product teams to align technical delivery with business goals, while acting as a trusted advisor to our customers. Your Responsibilities Own and manage the full customer lifecycle: onboarding, adoption, training, and renewal Build strong, proactive relationships with customers in the Americas Identify and support opportunities for upsell and cross-sell in partnership with Sales Coordinate with internal teams to resolve customer issues quickly and effectively Collaborate with Customer Support Engineers to ensure seamless communication and delivery in response to support tickets Collect and share customer feedback to improve product and service quality Track success metrics and use data to inform customer strategy and engagement Who You’ll Work With You will report to the American Head of Customer Success Work closely with Customer Support Engineers (CSEs), Sales, Product, and Engineering teams Partner with regional teams to serve a diverse customer base Collaborate cross-functionally to ensure high customer satisfaction and retention Profile We’re Looking For 3+ years of experience in Customer Success, Account Management, or a similar client-facing role in SaaS or tech Based in the United States with experience supporting national and regional customers Strong technical aptitude and ability to work with tools like OpenCTI, XTMOne, and or OpenAEV (training available) Excellent communication skills Comfortable in a remote, async-first culture Experience with CRM/CSM tools, customer journey tracking, and success metrics Familiarity with the cybersecurity sector, especially threat intelligence or adversary exposure validation is a plus Fluency in English Fluency in Spanish or Portuguese a plus Why Join Filigran? More than just a job. We’re a fast-growing, global, and fully remote company building open-source cybersecurity solutions, increasingly powered by AI, to help defense teams anticipate threats and act faster. ⭐ What we believe We believe we do work that matters, uniting defenders into a global community to make security more open, resilient Read Less
  • Remote Product Manager  

    - Maricopa County
    Description The Opportunity HeC, a property of Everyday Health Group,... Read More
    Description The Opportunity HeC, a property of Everyday Health Group, is looking for a Product Manager. Are you a product manager who thrives on solving complex problems and building impactful recruiting solutions? Do you have a track record of driving growth in SaaS products? If so, we need you to join Health eCareers and help us connect even more healthcare professionals with their ideal career opportunity. As Product Manager, you will play a pivotal role in shaping the future of healthcare talent acquisition. Within the first 12 months, you will define and execute a product roadmap that demonstrably increases key engagement metrics (e.g. applications per job view, activation rate, etc.). These efforts will involve a deep understanding of user needs, market trends, and competitive offerings, and ultimately lead to measurable growth in platform usage and partner retention. Key Responsibilities Drive Product Innovation and Execution : You will lead the product development lifecycle from concept to launch, ensuring the timely and successful delivery of high-quality features and enhancements. You will work closely with our Data Science team and external vendors to drive innovation and expand the scope of AI solutions that match physicians, advanced practice providers, nurses, and allied health professionals to employers. Deeply Understand Our Users (Job Seekers): You will establish and maintain a deep understanding of the needs, behaviors, and pain points of healthcare job seekers. This will involve conducting user research, analyzing data, and collaborating closely with customer-facing teams. Collaborate Effectively Across Teams: You will work closely with engineering, design, marketing, sales, and partner management teams to ensure alignment and successful product delivery. You will establish clear communication channels and processes to foster effective cross-functional collaboration within the first 3 months. Utilize Data to Drive Decisions: You will establish and leverage OKRs to track progress, identify areas for improvement, and make data-driven product decisions. Job Qualifications Excellent Communication and Collaboration Skills : You are a strong communicator and collaborator, able to effectively influence and build relationships with cross-functional teams and stakeholders. Track Record of Product Management: You possess a proven track record of product management with 3+ years of experience leading product engineering teams and launching successful products, ideally within a two-sided marketplace or SaaS environment. End-to-End Funnel Expertise: You have hands-on experience analyzing and optimizing the full user experience funnel — from initial candidate discovery and talent acquisition through job search, browsing, and application completion. You can identify drop-off points, prioritize experiments, and implement changes that meaningfully lift conversion rates. Preferably you have gained this experience at a career search platform, an e-commerce site, or another high-traffic consumer marketplace where funnel performance is a core business driver. You have hands-on experience designing, executing, and analyzing A/B tests to drive measurable product improvements and growth initiatives. SEO Strategy and Organic Growth: You have a strong working knowledge of search engine optimization as it applies to content-rich, high-volume platforms. You understand technical SEO fundamentals, on-page optimization, and structured data — including Google for Jobs schema markup — and know how to apply them to drive organic candidate traffic. You are also fluent in the evolving search landscape, including how AI Overviews (AIO) are reshaping organic visibility and click-through behavior, and you can translate that knowledge into concrete product and content strategies that maintain and grow top-of-funnel reach. Passionate about our Mission and Customers: You are excited about Health eCareers' mission to connect healthcare professionals with opportunities and improve patient care. You have a passion for understanding and solving user problems, and you have a track record of conducting user research and translating insights into product improvements. Experience in the Online Recruitment Industry: E xperience in the online recruitment industry, with an understanding of the dynamics between employers and job seekers, is a strong plus. If you are a highly motivated and experienced product leader who is ready to drive innovation in healthcare recruiting, we encourage you to apply and shape the future of Health eCareers. About Health eCareers Health eCareers' mission is to empower healthcare organizations to build exceptional teams and to provide healthcare professionals with the resources they need to advance their careers. We are the leading online career resource for the healthcare industry, connecting thousands of hospitals, medical practices, and other healthcare employers with highly qualified candidates. We believe in the power of connecting the right people with the right opportunities to improve patient care. Life at Everyday Health At Everyday Health Group, the Health Read Less
  • Remote Manager, Customer Success (US/Canada)  

    - Webb County
    About Owner Owner is the AI-native system local business owners use to... Read More
    About Owner Owner is the AI-native system local business owners use to succeed, starting with restaurants. We’re building the system that replaces the many tools owners use to run their business. It powers everything from the restaurant’s website, online ordering, CRM, POS, and more. Product philosophy Most small business software makes owners do the work to get what they want: sales growth and profit growth. Owner does the work for them agentically. Our system drives demand, converts it, and helps operators run their business day to day. As it improves, the business improves with it. Using Owner should feel like having a team of great operators, engineers, and marketers working for you. Our vision We’re starting by helping independent restaurants succeed online. But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. Once we nail the solution for restaurants – we’ll scale it into every other local business type. In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. Read our Series C memo here → Our traction Since 2020, we've generated tens of millions in revenue and processed over a billion dollars of online orders. 1 in 5 Americans have used an Owner.com website. More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees. Our team Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We’ll be scaling even faster in 2026 to keep pace with our customer growth. Where we work Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location! Why we’re looking for you As the Manager of Customer Success, you will play a vital role in ensuring our customers are engaged, satisfied, and successful with our online ordering, delivery, and marketing solutions. You will lead a team focused on driving the growth and retention of our customer base. This role requires a customer-first mindset and a strategic approach to improving customer lifetime value (CLTV) and maximizing the adoption of our platforms. You’ll collaborate with the SVP of Customer Success, along with cross-functional teams, to continuously improve the customer experience. This role is 100% remote and can be based anywhere in the United States or Canada. The impact you will have: As the Manager of Customer Success, you will be instrumental in shaping the overall customer experience and long-term success of our clients. Your work will directly impact the company’s growth by: Reducing Customer Churn : Through proactive monitoring and tailored retention strategies, you will help reduce churn, ensuring customers continue using and benefiting from our platforms. Increasing Customer Lifetime Value : By fostering deeper relationships with customers and identifying opportunities for upselling or cross-selling, your efforts will significantly contribute to higher customer lifetime value (CLTV). Improving Customer Experience : You will be at the forefront of identifying and addressing customer needs, ensuring their experience with our platform is seamless, successful, and consistently improved over time. Driving Customer Advocacy : Your role will cultivate satisfied customers who become advocates, helping build a positive reputation for our brand and encouraging referrals through word-of-mouth or formal programs. Your leadership in retention efforts will be pivotal in sustaining the company’s growth, revenue, and market position in the competitive restaurant technology space. Who you’ll work with: SVP of Customer Success Other Managers of Customer Success Leaders of Customer Support, Launch, and Sales Product Leaders Operations + Enablement Minimum requirements: Experience : 5+ years of experience in customer retention, customer success, or account management, preferably in the SaaS, POS, or restaurant technology sector. Leadership : Experience managing a customer-facing team, with proven ability to drive performance and nurture team growth. Objection Handling: 2-3 years in software sales, preferably to small business owners. Strong understanding of objection handling and isolation best practices with the ability to up-level reps on these critical skills Customer-Centric Mindset : A deep commitment to delivering an exceptional customer experience, with a track record of building and maintaining strong relationships with clients. Analytical Skills : Strong analytical skills with the ability to interpret customer data and metrics, turning insights into actionable strategies for customer retention. Communication Skills : Excellent verbal and written communication skills, with the ability to effectively engage with customers and collaborate cross-functionally with internal teams. Problem-Solving : Proven problem-solving skills, with the ability to anticipate customer needs and proactively address challenges before they escalate. Adaptability : A highly adaptable individual who thrives in a fast-paced environment and is able to manage multiple priorities and meet deadlines. Technical Aptitude : Ability to demonstrate using AI to drive business efficiency. Familiarity with SaaS platforms, restaurant tech, online ordering systems, or POS solutions is a plus. Interview Process Recruiter Screen : 30-minute phone call to align on your background, what you're looking for, and answer any early questions Hiring Manager Interview : 45-minute video interview with the hiring manager to go deeper on your leadership experience, customer success knowledge, and management approach Case Study + Live Overview : A take-home exercise followed by a live presentation that gives you an opportunity to showcase your thinking, relevant experience, coaching approach, and communication style Cross-Functional Partner Interview : Video interview with key cross-functional partners focused on collaboration, communication style, and how you work across teams Final Round : Conversation with senior leadership to discuss vision, team fit, and long-term impact in the role Pay Read Less
  • Remote Customer Success Manager, Mid Market, Central Region  

    - Travis County
    At Vanta, our mission is to help businesses earn and prove trust. We b... Read More
    At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As Vanta’s central region Customer Success Manager, you will play a pivotal role in guiding customers through their security and compliance journeys with Vanta's specialized solutions. By combining your customer-centric approach with expertise in Vanta's products and security best practices, you will contribute to the overall success and satisfaction of Vanta's customers in achieving robust security and compliance outcomes through retention of customers and health of the book of business. Vanta’s success over the last year was exponential and we are now working to solve the problem of how to provide world-class customer experience to as many security-minded software companies as possible. As Vanta’s Customer Success Manager, you will be the voice of Vanta, responsible for helping keep our customers moving toward their goals and ultimately successful and happy. What you’ll do as a Customer Success Manager at Vanta: Lead all post-sales activities for Vanta’s upmarket customers through onboarding, implementation, product expertise, renewal and identify upsell opportunities. Carry a BoB of ~50 customers ranging 401 to 2000 employee accounts. Partner with Account Managers to drive renewal and expansion opportunities within your book of business. Act as the voice of the customer within Vanta. Serve as the point of contact for your customers and drive them to specific business outcomes on their timelines. Become a product expert on Vanta and how our platform can be used to improve security posture through our compliance offerings (SOC 2, ISO 27001, GDPR, HIPAA, USDP and Custom Frameworks), Trust Reports, and Risk Management solution. Provide insightful technical answers and recommend the most efficient way for customers to achieve compliance using our platform. Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors that may lead to renewals, expansion, and advocacy. Influence Vanta’s strategy and product priorities to drive adoption and retention by being the voice of the customer. Work cross-functionally to resolve customer business issues and work toward mutual goals. How to be successful in this role: Have 4+ years of experience in Customer Success at a SaaS company. Extensive experience with high-end exposure to C-level executives, and the ability to build strong trusted relationships. Providing top-notch account management and relationship building through various means; Quarterly Business Reviews, Health Check Ins, and Executive summaries etc Ability to be nimble and agile in an environment where shifting priorities should be expected. Experience working in the security or compliance industry is preferred. Possess clear and thoughtful communication skills, with strong critical thinking ability. Be highly empathetic to customers, with a proven track record of long-term customer retention. Experience with hitting retention targets and creating happy, healthy customers. Possess the technical competency to understand Vanta’s software and build great relationships with highly technical customers. Have stellar problem-solving chops, and an enthusiasm for making a large impact early on at a start-up. What you can expect as a Vanta'n: Industry-competitive compensation 100% covered medical, dental, and vision benefits with dependents coverage 16 weeks fully-paid parental Leave for all new parents Health Read Less
  • Remote Senior Technical Product Manager  

    - Durham County
    Company Description VERSANT is a leading force in news, sports and ent... Read More
    Company Description VERSANT is a leading force in news, sports and entertainment - home to iconic and trusted brands that inspire, inform, and delight audiences. Our unique combination of content, technology and services enriches the cultural fabric, igniting passions, sparking conversations, and connecting people to what they love most. As an independent, publicly traded company, VERSANT brings together powerhouse cable networks - including USA Network, CNBC, MS NOW (formerly MSNBC), Oxygen, E!, SYFY, and Golf Channel - with dynamic digital and direct-to-consumer brands such as Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. Together, these businesses reflect our commitment to delivering exceptional experiences across every screen and service. VERSANT is an industry-changing media company fueled by innovation and an entrepreneurial spirit. With a strong foundation and a forward-looking vision, VERSANT empowers creativity, embraces change, and drives connection in an ever-evolving world. Job Description About the Role: We are seeking a highly motivated, detail-oriented Senior Technical Product Manager to join the Fandango at Home Product team, supporting the Rotten Tomatoes Backend Server platform. In this role, you will define and evolve the systems and services that power and support one of the most trusted brands in entertainment. You will collaborate closely with engineering, design, analytics, and business stakeholders to deliver scalable, server-driven features that support discovery, search, personalization, reviews, scoring, and internal tools. If you thrive at the intersection of technology, data, and entertainment, and enjoy building robust platforms that serve millions of users, this role is for you. What You’ll Do: Own and lead product strategy for Rotten Tomatoes backend server-side functionality, including: Discovery, search, and personalization Reviews, scoring, and ratings systems Internal tools and platform capabilities Partner cross-functionally with Engineering, Business, Marketing, Program Management, UX/Product Design, Research, and Decision Sciences Collaborate closely with client-side Product Managers to define and deliver server-side capabilities and APIs that support frontend experiences Identify the frontend platform needs, technical trends, and market opportunities to evolve and scale the platform Write clear, detailed, and thorough technical product requirements for Engineering and QA teams Own prioritization, roadmap planning, and backlog management, and clearly communicate priorities and trade-offs Guide initiatives from concept through development, iteration, and launch Define and track KPIs and success metrics, using data to inform decisions and measure impact Serve as a subject matter expert on the Rotten Tomatoes backend architecture, systems, and technical capabilities Qualifications What We’re Looking For: 5+ years of product management experience, ideally in a technical or platform-focused role Bachelor’s degree or equivalent practical experience; Computer Science or Engineering background a plus Hands-on experience with server-side services, APIs, and distributed systems Experience with analytics, reporting, or partner integrations is a plus Strong ability to communicate effectively with both technical and non-technical audiences Proven ownership mindset with a track record of driving initiatives to completion Excellent prioritization skills, comfortable managing multiple workstreams and shifting priorities Deep understanding of Agile/Scrum methodologies, including epics, user stories, backlog grooming, sprint planning, and estimation Experience using JIRA and Confluence Team-oriented, collaborative, and professional with a positive attitude Strong interest in or passion for entertainment, streaming, and video-on-demand Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with a VERSANT Media employee at one of our locations prior to a hiring decision. VERSANT Media's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. For LA County and City Residents Only: VERSANT Media will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected] . VERSANT Media is committed to fair and equitable compensation practices. We include a good faith pay range for each position to comply with applicable state and local pay transparency laws and to promote equity across our organization. Actual compensation will be based on factors such as the candidate's skills, qualifications, experience, and location and may include additional forms of compensation and benefits such as health insurance, retirement plans, paid time off, etc. VERSANT Media is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at VERSANT via-email, the Internet, or in any form and/or method without a valid written Statement of Work in place for this position from VERSANT's Talent Acquisition team will be deemed the sole property of VERSANT. No fee will be paid in the event the candidate is hired by VERSANT as a result of the referral or through other means. Read Less
  • Remote Customer Success Manager  

    - King County
    Customer Success Manager Company: Prospyr Medical Location: Remote (US... Read More
    Customer Success Manager Company: Prospyr Medical Location: Remote (US) About Prospyr Prospyr Medical is building the operating system for medical aesthetics and wellness. We replace fragmented EMRs, POS systems, payments tools, and analytics with a single, modern platform designed for how practices actually run. Our customers rely on Prospyr to power revenue, operations, and patient experience. Customer Success is not a support function here — it’s a growth engine and a direct input into product strategy. The Role We’re looking for a Customer Success Manager who is equal parts operator, consultant, and product partner. You’ll own high-impact customer relationships end-to-end: driving outcomes, pushing adoption, surfacing product gaps, and helping shape what we build next. This role is hands-on, fast-moving, and highly cross-functional — ideal for someone who likes ambiguity, ownership, and real influence. What You’ll Do Own Customer Outcomes Read Less
  • Remote Senior Product Manager  

    - Durham County
    15Five is the AI-powered performance management platform built for bus... Read More
    15Five is the AI-powered performance management platform built for business impact. 15Five’s AI-powered all-in-one people management system is easy to use, delivers effortless insights, and enables managers to lead with impact so that companies and their people can thrive. Within the flow of work, HR leaders are empowered with data-driven insights and recommendations while managers are transformed into change-makers, accelerating engagement, performance, and retention. 15Five combines generative AI, custom analytics, and human-centered principles within a complete platform, including 360° performance reviews, engagement surveys, goal tracking, manager coaching and training, and ongoing feedback tools like guided 1-on-1s and check-ins. A career at 15Five is the chance to have high impact in a fast paced, remote startup environment that operates with focus, urgency, and accountability. Every role and every hire meaningfully impacts our trajectory. We’re a high-performance, high-purpose team that gives you the chance to Build the Future of Work . We run on High Standards and High Support — holding a high bar for results, ownership, clarity, and disciplined execution, while investing in manager enablement, skill development, and whole-person care. We are committed to a No B.S. environment, meaning we anchor ourselves in truth, course-correct in real time, and expect people to lean into direct conversations. We are focused on ensuring every 15Fiver can Work in the Future and that starts with proactively using AI across all aspects of your role to increase leverage, speed, and impact. If you're energized by a fast pace, high standards, and high accountability for yourself and others, you'll thrive here and we encourage you to apply. Senior Product Manager Remote (US) | Reports to: CTO About the Role We’re hiring a Senior Product Manager to lead AI‑powered performance management and agentic workflows embedded directly in the flow of work. You’ll shape product vision and execution for experiences that help managers and employees improve performance in real time. This role is highly cross‑functional and central to 15Five’s AI‑driven product strategy. Areas of Ownership Performance management in the flow of work Agentic workflows in the flow of work AI meeting assistance and coaching experiences What You’ll Do Define and own the product vision for AI‑assisted performance and agentic workflows. Build and execute a clear, outcome‑driven product strategy and roadmap. Lead end‑to‑end product delivery across performance workflows, agentic systems, AI meeting assistance, and coaching. Partner closely with Engineering and Design to deliver intuitive, low‑friction experiences. Ensure alignment between core platform capabilities and in‑workflow AI surfaces across web, integrations, and agents. Establish human‑in‑the‑loop safeguards, transparency, and trust in AI outputs. Drive customer discovery through interviews, usability testing, and early‑adopter beta programs. Translate insights into rapid iteration and continuous improvement. Define and own product success metrics, including adoption, engagement, and impact. Collaborate with GTM, Support, and Customer teams to ensure strong delivery and enablement. Communicate product vision, roadmap, and progress to internal and external stakeholders. What You Bring 5+ years of product management experience building complex B2B SaaS products. Proven ability to lead both 0→1 and scaled (1→N) product initiatives. Experience shipping AI‑powered products, including LLM‑based or agentic systems. Strong understanding of prompt design, AI evaluation, human‑in‑the‑loop systems, and quality measurement. Experience partnering closely with engineering teams in highly technical product areas. Experience building integrations for Slack, Microsoft Teams, or other flow‑of‑work tools. Strong product judgment, user empathy, and ability to drive adoption and behavior change. Data‑driven mindset with experience defining KPIs and measuring impact. Enterprise SaaS experience; HR, performance management, or people systems experience is a plus. Work Schedule Fully Remote, Monday–Friday. Typical hours align with 7/8am–3/4pm PT or 9am–5pm ET, with flexibility. Some early‑morning meetings may be required to support cross‑time‑zone collaboration. $132,000 - $170,000 a year We offer amazing benefits that align with our values and culture at 15Five. Your Health if you think you have what it takes but don’t necessarily meet all the criteria, please apply—you could be exactly who we are looking for! 15Five follows equitable hiring practices. Our compensation programs are designed to attract, motivate, and retain talented employees who are highly engaged, high performing, and have an exceptional impact on the business and our customers. The salary range displayed on each job posting reflects the target for new hire salaries for the role across all US locations. Within the range, individual pay is determined by budget allocated for the role and additional factors, including job-related competencies and skills, experience, and relevant education or training. Please note that the compensation details listed in US job postings do not reflect added total compensation including equity or benefits. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Read Less
  • Remote Proposal Technical Writer / Content Manager  

    - Jefferson County
    About Onebrief Onebrief is collaboration and AI-powered workflow softw... Read More
    About Onebrief Onebrief is collaboration and AI-powered workflow software designed specifically for military staffs. By transforming this work, Onebrief makes the staff as a whole superhuman - meaning faster, smarter, and more efficient. We take ownership, seek excellence, and play to win with the seriousness and camaraderie of an Olympic team. Onebrief operates as an all-remote company, though many of our employees work alongside our customers at military commands around the world. Founded in 2019 by a group of experienced planners, today, Onebrief’s team spans veterans from all forces and global organizations, and technologists from leading-edge software companies. We’ve raised $320m+ from top-tier investors, including Battery Ventures, General Catalyst, Sapphire Ventures, Insight Partners, and Human Capital, and today, Onebrief is valued at $2.15B. With this continued growth, Onebrief is able to make an impact where it matters most. About the Role Onebrief is looking for an energetic, strategic, and engaging technical content development specialist to serve as a Proposal Technical Writer/Content Manager. The Proposal Technical Writer/Content Manager will serve as a technical writer and content developer and curator that will promote and execute capture strategies aimed at securing government contracts, grants and research programs with various federal agencies aligned with Onebrief’s mission. Our Capture Management team is looking for high performers who can scale processes and operations in unique and novel ways, including leveraging AI/ML. The Proposal Technical Writer/Content Manager will be the leader of translating ideas and concepts within Onebrief’s sales personnel, product managers, customer relationship managers, government relations personnel, and engineers' heads into understandable applications, solutions, and value propositions that directly addresses customer needs and inspires their engagement. The position reports to the Head of Capture Management and is an Individual Contributor role. About You You are self-motivated in figuring out the right messaging and value propositions the resonate with targeted customers and translates into solving their problems. You will be the company SME in producing value proposition and customer messaging that win customers over and win contracts. You want to take ownership in having direct impact on Probability of Win (PWin) by improving document language and ensuring customer needs and problems are fully addressed in all shaping and proposal documents. You're excited about the opportunity to scale and share your expertise within the organization by creating a content repository that can be leveraged by automation and AI tooling, which you’ll play a key role in defining. You're a big picture strategic thinker who loves to create improvement and scale across the organization while having the ability to work independently and collaboratively within cross-functional teams. What You'll Do Develop government proposal and influencing documentation, transferring and translating knowledge from technical subject matter experts into understandable descriptions that address customer problems Create persuasive, engaging, and differentiating documentation that clearly communicates value propositions, benefits, and impacts to customers, markets, industry, and national security interests Author, co-author, and ghost-write whitepapers, position papers, unsolicited proposals, thought leadership, and shaping documents Develop compelling, differentiating content on competitive RFP proposals, sole source responses, and proactive proposals Translate Onebrief’s technology uniqueness and merit into business value and problem-solving solutions that are understandable by non-technical readers Create and apply processes, assets, content libraries, and frameworks to improve and scale company content across the broader Onebrief business Train and coaching authors of similar documents to improve their persuasive writing abilities that directly address customer needs, requirements, and evaluation criteria Evaluate, recommend, and potentially lead the implementation of new technologies that provide scale, automation, and quality improvement of proposal and influencing documents, including software and AI/ML for enhanced writing, content, and document creation What We Look For Minimum Qualifications: Ability to obtain a US Government Security Clearance (US Citizenship required) Bachelor's degree with 6+ years of experience in a relevant field such as business, marketing, communications, or a related area with a strong emphasis on technical writing. 6+ years of experience with technical writing, technological translation, proposal writing and strategic content management Experience with developing value propositions for customers to provide solutions to problems. Preferred Qualifications: Active US Government Security Clearance with a minimum of Secret level Master's degree in technical or business or a related field. Experience working on programs with federal information handling and security requirements. Experience in developing technology solutions Experience with federal procurement processes, regulations (e.g. FAR/DFARS), and contracting vehicles, including writing proposals for competitive RFPs and sole source solicitations. Notice to Third Party Recruitment Agencies Please note that Onebrief does not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement Onebrief explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of Onebrief. Read Less
  • Remote Technical Account Manager (Remote US)  

    - Orleans Parish
    The AI orchestration of your wildest imagination. n8n is the open work... Read More
    The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact. Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve: Cultivated a community of more than 650,000 active developers and builders Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register . We’re in a defining moment of an incredible journey. Come and build with us. Your main goal will be to own the technical success of n8n’s strategic top tier customers, helping them run healthy, scalable, and high-performing environments while maximizing long-term platform adoption. As a trusted technical advisor, you’ll partner closely with customers and internal teams to make sure top tier accounts get the guidance, support, and operational excellence they need to succeed: OWN THE TECHNICAL SUCCESS OF TOP TIER CUSTOMERS Act as the dedicated technical point of contact for a portfolio of strategic top tier customers. Lead the technical handoff from Sales Engineering to ensure continuity from implementation into ongoing operations. Build deep relationships with technical stakeholders, architects, platform owners, and engineering leaders. DRIVE PLATFORM HEALTH, SCALABILITY, AND PERFORMANCE Continuously assess customer deployments to identify risks around scalability, reliability, performance, and maintainability. Provide strategic recommendations for platform improvements, upgrades, optimizations, and architectural changes. Guide customers on automation and workflow best practices when they impact platform performance, reliability, or scalability. MANAGE ESCALATIONS AND OPERATIONAL EXCELLENCE Oversee technical support intake, issue management, critical incidents, and high-severity support cases. Coordinate cross-functional responses with Support, Product, Engineering, and Customer Success teams. Keep customers informed with timely communication, clear resolution plans, and proactive risk management. TURN CUSTOMER INSIGHTS INTO CONTINUOUS IMPROVEMENT Analyze support activity, recurring issues, usage patterns, and operational risks to drive preventative action plans. Triage technical product issues, bugs, and feature requests, ensuring feedback is accurately captured internally, and tracking through to completion with product for any other country, you need to have existing right to work. Our company language is English. You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n ( https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35 ). Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future. Benefits Competitive compensation – We offer fair and attractive pay. Ownership – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. Work/life balance ️ – We work hard but ensure you have time to recharge: Europe: 30 days of vacation, plus public holidays wherever you are. US: 20 vacation days, 8 sick days, plus public holidays wherever you are. Health Read Less
  • Remote Manager, Software Engineering (Reliability Platform)  

    - Tarrant County
    Affirm is reinventing credit to make it more honest and friendly, givi... Read More
    Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. We are seeking a seasoned Engineering Manager to lead our Reliability Platform Engineering team. This role is critical in ensuring the safety and reliability of our production systems through building products and capabilities that drive reliability practices at scale. You will lead the development of systems and practices that allow engineers to understand, prioritize, and reduce systemic reliability risks across Affirm’s production environment. This team is responsible for building foundational operational intelligence capabilities for Affirm. This includes Affirm’s next-generation Reliability and Risk Management platform, which combines observability, AI, and operational workflows to help engineering teams proactively manage availability, resiliency, and operational excellence at scale. This role sits at the intersection of Platform Engineering and Site Reliability Engineering. You will partner closely with Infrastructure and Product Engineering teams to define reliability standards, build scalable operational tooling, and drive adoption of engineering best practices across the company. What you’ll do Build and lead a high performance product engineering team with a focus on building a culture of innovation, accountability, reliability and execution. Leverage AI-assisted engineering workflows to accelerate platform development, operational automation, and engineering productivity Translate ambiguous operational and organizational challenges into clear technical requirements, execution plans, and measurable outcomes Develop scalable reliability, risk management, and operational governance capabilities for Affirm’s production systems using observability tooling, automation, and AI Build foundational systems that help engineers understand service ownership, dependencies, and operational topology across Affirm’s infrastructure and applications Drive alignment across Platform Engineering, SRE, Infrastructure, and product engineering teams to define requirements, prioritize investments, and deliver long-term technical roadmap outcomes Drive execution and delivery for critical cross-functional reliability initiatives with high organizational visibility What we look for 7+ years of experience in backend or full stack engineering, with 2+ years of engineering leadership experience Experience working within or alongside Production Engineering or Site Reliability Engineering teams Expertise with observability tools, and building software or managing programs that drive engineering culture and reliability practices Strong operational judgment and ability to drive clarity, prioritization, and execution in ambiguous problem spaces Experience building internal platforms, developer tooling, reliability products, or operational automation systems at scale Demonstrated ability to balance rapid iteration and experimentation with operational rigor and long-term maintainability Strong programming background (e.g., Python, Kotlin, Java, or similar) Strong communication and organizational leadership skills, with a track record of aligning stakeholders, driving execution, and influencing engineering practices across teams This position requires either equivalent practical experience or a Bachelor’s degree in a related field. Pay Grade - P Equity Grade - 13 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $230,000 - $290,000 USA base pay range (all other U.S. states) per year: $204,000 - $264,000 #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein. Read Less
  • Remote Senior Product Manager, Admissions  

    - El Paso County
    About Us: Carefeed is the platform senior living and long-term care pr... Read More
    About Us: Carefeed is the platform senior living and long-term care providers use to bring order, clarity, and calm to their day. By replacing paper, calls, and disconnected tools with an all-in-one platform, Carefeed digitizes and automates the work that takes teams away from residents and families. Carefeed works alongside existing EHR and HR systems and supports the way providers already operate. It reduces strain, keeps communities organized, and gives staff the time and confidence to focus on what matters most. Providers choose Carefeed because it is simple to learn, powerful in practice, and built for the realities of multi-community care. Trusted by thousands of communities across the US and Canada, Carefeed helps every organization deliver a better experience for residents, families, and the teams who care for them. About the Opportunity : We are seeking a Senior Product Manager, Admissions to own and evolve Carefeed’s platform. This is a highly impactful role for a product leader who enjoys tackling complex problems, defining clear product strategy, and delivering high ‑ quality solutions in a rapidly growing market. Responsibilities: Product Strategy Read Less
  • itD is seeking a Senior Product Manager – Testing to lead and scale en... Read More
    itD is seeking a Senior Product Manager – Testing to lead and scale enterprise experimentation capabilities across digital products, driving data-informed product decisions and advancing a mature culture of experimentation. This role will help establish best practices, improve experimentation rigor, and enable teams to leverage testing as a strategic product capability. The ideal candidate will bring deep experience in enterprise experimentation programs and a proven track record of delivering measurable business impact through advanced testing methodologies. Location: Remote in US - must be able to work PST hours Responsibilities: Lead experimentation strategy across web, desktop, iOS, and Android digital products. Design, execute, and scale advanced experimentation programs, including multivariate testing, holdout testing, sequential testing, and other sophisticated methodologies. Partner with engineering, analytics, and AI/ML teams to ensure statistically sound experiment design, implementation, measurement, and interpretation. Analyze experiment outcomes in depth by identifying trends, diagnosing anomalies, validating assumptions, and uncovering actionable business insights. Develop and implement scalable experimentation frameworks, governance models, and best practices across multiple teams. Review and optimize experiment design, execution processes, and reporting standards to improve testing effectiveness and reliability. Translate experimentation results into clear product recommendations and business decisions that drive measurable outcomes. Internal Responsibilities: Attend regular internal practice community meetings. Collaborate with your itD practice team on industry thought leadership. Complete client case studies and learning material (blogs, media material). Build out material to contribute to the Digital Transformation practice. Attend internal itD networking events (in person and virtual). Work with leadership on career fast-track opportunities. Required Qualifications and Skills: 5+ years of experience in Product Management, Experimentation, Testing, or data-driven product roles. Hands-on experience with enterprise experimentation platforms such as Adobe Target or comparable testing solutions. Proven experience operating within high-volume, enterprise-scale experimentation environments. Deep understanding of experimentation methodologies beyond basic A/B testing, including multivariate testing, holdout testing, and advanced experimental design. Strong knowledge of statistical concepts including sample size determination, statistical significance, bias, variance, confidence intervals, and experiment validity. Experience partnering with cross-functional teams including engineering, analytics, and data science organizations. Demonstrated ability to perform detailed experiment analysis and translate findings into actionable product and business recommendations. Preferred Qualifications and Skills: Experience building, scaling, or governing enterprise experimentation frameworks and platforms. Exposure to personalization systems, feature flagging platforms, or adaptive experimentation approaches. Experience with server-side experimentation and backend-rendered application environments. Experience supporting experimentation initiatives within large-scale technology, e-commerce, or digital consumer product organizations. Familiarity with AI/ML-driven optimization and experimentation use cases. Education: Bachelor’s degree in a relevant field or equivalent work experience required. Company Description About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. This permeates down to how we approach every interaction, on every project, for every client. You’ll thrive here if you are a dynamic self-starter, a difference-maker or someone who wants to deliver great results, without constraints. The itD Digital Experience: Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries. itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching, networking Read Less
  • Remote Product Manager, Data  

    - King County
    This is a fully remote role within the United States. As a Product Man... Read More
    This is a fully remote role within the United States. As a Product Manager specializing in Data, you will help build out and chart the course for Turquoise Health’s data products. You will come into a maturing product with significant existing traction, and help build out data features with immediate customer impact. We’re looking for a business-minded Product Manager with the ability to prioritize in situations where time and resources are scarce, and who excels at pitching a business case for investing time and attention to a particular product focus. You will get to work with industry and customer feedback to prioritize features for our expanding data products whose purpose is to bring transparency and structure to the healthcare pricing landscape across providers, payers, employers, life science manufacturers, and beyond. A qualified candidate should bring significant healthcare data expertise to the role, but is also open and curious to learn about the nuances of Turquoise’s business and that of our customers. You develop strong opinions, loosely held; it’s a startup after all, and things change quickly! Most importantly, you are mission-driven and (like the rest of us) are dead set on simplifying pricing and payments in healthcare. Responsibilities: Define functional requirements for new data features and products in partnership with engineering, product, and go-to-market teams Develop and implement data product strategies consistent with the company's vision Work with senior management to create product plans and roadmaps Collaborate closely with engineering to estimate effort, make feature trade-offs, and advocate for more resources when needed Enable sales, marketing, and customer success teams to go to market and support data products Ensure products and releases are launched correctly and on schedule Collect and analyze feedback from customers, stakeholders, and other teams to shape requirements, features, and end products Make creative recommendations to expand the product base and vision What you'll bring to the role: 3+ years of experience working closely with healthcare data either within or tangential to revenue cycle or managed care Deep experience working with big, messy data sets, data processing pipelines, and data warehouses (far beyond a simple SQL DB) Fluency in SQL, with python proficiency a plus. Experience working with EDI/x12 is also a plus Intellectually curious and opinionated about the market—able to form and defend thoughtful perspectives on customer needs, competitive dynamics, and industry trends. Forward-looking and creative in experimenting with AI tools to accelerate product discovery, analysis, and execution Demonstrated experience with viability experiments and testing product hypotheses on limited resources Ability to communicate complex technical product concepts to a non-technical audience Comfort articulating, researching, and estimating ROI for product decisions Technical fluency in communicating with designers and engineers, with a solid intuition for technical effort requirements Drive to work in a fast-paced, amorphous early-stage environment where decisions are often made with imperfect information Communication and collaboration skills across seniority levels and functions Benefits: Competitive pay with equity options Stellar health care plan options (Medical, Dental Read Less
  • Spear Bio, founded in 2021, is a well-funded and rapidly growing biote... Read More
    Spear Bio, founded in 2021, is a well-funded and rapidly growing biotech start-up headquartered in Woburn, Massachusetts. Our proprietary technology, Successive Proximity Extension Amplification Reaction (SPEAR) , is a novel wash-free immunoassay platform, offering unprecedented sensitivity. We are dedicated to revolutionizing early disease diagnosis and monitoring by providing scalable, ultrasensitive solutions that deliver unparalleled accuracy in measuring low-abundant biomarkers, enabling clinicians and researchers to improve patient outcomes and advance global health. Position Summary: Spear Bio is seeking top-performing Business Development Managers to introduce our high-performance and expanding portfolio of ultra-sensitive Immunoassays to the Life Sciences and CRO markets throughout the EMEA region. We are looking to hire individuals based in Europe (ie. London, Germany) with a deep network of neurodegenerative disease research customers in Big Pharma, Biotech, CROs, Read Less

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