This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. You'll be instrumental in acquiring new customers and upselling additional products and services to existing ones. Your expertise will drive our revenue growth and enhance customer satisfaction.
What our Call Center Sales Representatives Enjoy Most About the RoleDeliver Exceptional Service: You will collaborate with other departments to resolve customer issues and promote current marketing campaigns and promotions. Achieve and Surpass Goals: You will achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls. Maximize Revenue: You will maximize revenue by selling products and services to new and existing customers, identifying upselling and cross-selling opportunities. Become a Product Expert: You will master order processing systems and explain all products and services to customers, while staying informed about competitors.  Working ConditionsNormal office environment.
Required Qualifications EducationHigh school diploma or equivalent.Skills & AbilitiesClear, straightforward, and professional communication with customers and colleagues. Proven sales techniques with consistent achievement of sales goals. Proficiency in computer and consumer electronics. Competence in using personal computers and relevant software applications, including billing systems. Strong verbal and written communication skills. Effective organizational skills with the ability to prioritize tasks. Demonstrated judgment and initiative in accomplishing job duties. Working knowledge of cable communications products and services, including TV, internet, and telephone. Bilingual: Spanish Preferred Qualifications2 + years call center sales experience.
#LI-AS5
SIB120 2026-78291 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.

 

Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty.

How You’ll Make an Impact   

Engage with customers to resolve billing inquiries, product questions and service complaintsApply telephone-based techniques to retain customers and upsell Spectrum’s video, data and phone productsMaintain high levels of professionalism and courtesy in every customer interactionAchieve and exceed activity goals by following call handling metrics such as productive time and handle timeMaster order processing within the billing system for retained accounts and new sales entriesDemonstrate proficiency in explaining Spectrum’s products and services while effectively comparing them to competitorsSupport efforts to enhance the customer experience through every transaction

Working Conditions   

Office environment

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education  

High school diploma or equivalent

Skills   

Ability to read, write, speak and understand EnglishDemonstrated working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone)Ability to work variable hours; may include weekends, holidays, and split days offAbility to communicate effectively with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight forward, and professional mannerAbility to apply appropriate customer solutions and sales techniques and demonstrate sustained achievement of stated customer solutions goalsEffective computer and consumer electronics skillsAbility to use personal computer and relevant software applications including the billing systemProven verbal and written communication skillsAbility to handle irate customers and resolve issuesAbility to prioritize and organize effectively

Preferred Qualifications

 

Experience

2+ years of call center experience in customer service or phone sales, or equivalent experience

#ZRSM2

#LI-JP3
CRT110 2026-77982 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.

 

Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty.

How You’ll Make an Impact   

Engage with customers to resolve billing inquiries, product questions and service complaintsApply telephone-based techniques to retain customers and upsell Spectrum’s video, data and phone productsMaintain high levels of professionalism and courtesy in every customer interactionAchieve and exceed activity goals by following call handling metrics such as productive time and handle timeMaster order processing within the billing system for retained accounts and new sales entriesDemonstrate proficiency in explaining Spectrum’s products and services while effectively comparing them to competitorsSupport efforts to enhance the customer experience through every transaction

Working Conditions   

Office environment

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education  

High school diploma or equivalent

Skills   

Ability to read, write, speak and understand EnglishDemonstrated working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone)Ability to work variable hours; may include weekends, holidays, and split days offAbility to communicate effectively with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight forward, and professional mannerAbility to apply appropriate customer solutions and sales techniques and demonstrate sustained achievement of stated customer solutions goalsEffective computer and consumer electronics skillsAbility to use personal computer and relevant software applications including the billing systemProven verbal and written communication skillsAbility to handle irate customers and resolve issuesAbility to prioritize and organize effectively

Preferred Qualifications

 

Experience

2+ years of call center experience in customer service or phone sales, or equivalent experience

#ZRSM2

#LI-JP3
CRT110 2026-77982 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.

 

Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty.

How You’ll Make an Impact   

Engage with customers to resolve billing inquiries, product questions and service complaintsApply telephone-based techniques to retain customers and upsell Spectrum’s video, data and phone productsMaintain high levels of professionalism and courtesy in every customer interactionAchieve and exceed activity goals by following call handling metrics such as productive time and handle timeMaster order processing within the billing system for retained accounts and new sales entriesDemonstrate proficiency in explaining Spectrum’s products and services while effectively comparing them to competitorsSupport efforts to enhance the customer experience through every transaction

Working Conditions   

Office environment

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education  

High school diploma or equivalent

Skills   

Ability to read, write, speak and understand EnglishDemonstrated working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone)Ability to work variable hours; may include weekends, holidays, and split days offAbility to communicate effectively with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight forward, and professional mannerAbility to apply appropriate customer solutions and sales techniques and demonstrate sustained achievement of stated customer solutions goalsEffective computer and consumer electronics skillsAbility to use personal computer and relevant software applications including the billing systemProven verbal and written communication skillsAbility to handle irate customers and resolve issuesAbility to prioritize and organize effectively

Preferred Qualifications

 

Experience

2+ years of call center experience in customer service or phone sales, or equivalent experience
#LI-MH4
CRT110 2026-79369 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.

 

Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty.

How You’ll Make an Impact   

Engage with customers to resolve billing inquiries, product questions and service complaintsApply telephone-based techniques to retain customers and upsell Spectrum’s video, data and phone productsMaintain high levels of professionalism and courtesy in every customer interactionAchieve and exceed activity goals by following call handling metrics such as productive time and handle timeMaster order processing within the billing system for retained accounts and new sales entriesDemonstrate proficiency in explaining Spectrum’s products and services while effectively comparing them to competitorsSupport efforts to enhance the customer experience through every transaction

Working Conditions   

Office environment

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education  

High school diploma or equivalent

Skills   

Ability to read, write, speak and understand EnglishDemonstrated working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone)Ability to work variable hours; may include weekends, holidays, and split days offAbility to communicate effectively with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight forward, and professional mannerAbility to apply appropriate customer solutions and sales techniques and demonstrate sustained achievement of stated customer solutions goalsEffective computer and consumer electronics skillsAbility to use personal computer and relevant software applications including the billing systemProven verbal and written communication skillsAbility to handle irate customers and resolve issuesAbility to prioritize and organize effectively

Preferred Qualifications

 

Experience

2+ years of call center experience in customer service or phone sales, or equivalent experience
#LI-MH4
CRT110 2026-79369 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.

 

Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty.

How You’ll Make an Impact   

Engage with customers to resolve billing inquiries, product questions and service complaintsApply telephone-based techniques to retain customers and upsell Spectrum’s video, data and phone productsMaintain high levels of professionalism and courtesy in every customer interactionAchieve and exceed activity goals by following call handling metrics such as productive time and handle timeMaster order processing within the billing system for retained accounts and new sales entriesDemonstrate proficiency in explaining Spectrum’s products and services while effectively comparing them to competitorsSupport efforts to enhance the customer experience through every transaction

Working Conditions   

Office environment

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education  

High school diploma or equivalent

Skills   

Ability to read, write, speak and understand EnglishDemonstrated working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone)Ability to work variable hours; may include weekends, holidays, and split days offAbility to communicate effectively with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight forward, and professional mannerAbility to apply appropriate customer solutions and sales techniques and demonstrate sustained achievement of stated customer solutions goalsEffective computer and consumer electronics skillsAbility to use personal computer and relevant software applications including the billing systemProven verbal and written communication skillsAbility to handle irate customers and resolve issuesAbility to prioritize and organize effectively

Preferred Qualifications

 

Experience

2+ years of call center experience in customer service or phone sales, or equivalent experience
#LI-MH4
CRT110 2026-79369 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. You'll be instrumental in acquiring new customers and upselling additional products and services to existing ones. Your expertise will drive our revenue growth and enhance customer satisfaction.
What our Call Center Sales Representatives Enjoy Most About the RoleDeliver Exceptional Service: You will collaborate with other departments to resolve customer issues and promote current marketing campaigns and promotions. Achieve and Surpass Goals: You will achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls. Maximize Revenue: You will maximize revenue by selling products and services to new and existing customers, identifying upselling and cross-selling opportunities. Become a Product Expert: You will master order processing systems and explain all products and services to customers, while staying informed about competitors.  Working ConditionsNormal office environment.
Required Qualifications EducationHigh school diploma or equivalent.Skills & AbilitiesClear, straightforward, and professional communication with customers and colleagues. Proven sales techniques with consistent achievement of sales goals. Proficiency in computer and consumer electronics. Competence in using personal computers and relevant software applications, including billing systems. Strong verbal and written communication skills. Effective organizational skills with the ability to prioritize tasks. Demonstrated judgment and initiative in accomplishing job duties. Working knowledge of cable communications products and services, including TV, internet, and telephone. Bilingual: Spanish Preferred Qualifications2 + years call center sales experience.
#LI-AS5
SIB120 2026-78291 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. You'll be instrumental in acquiring new customers and upselling additional products and services to existing ones. Your expertise will drive our revenue growth and enhance customer satisfaction.
What our Call Center Sales Representatives Enjoy Most About the RoleDeliver Exceptional Service: You will collaborate with other departments to resolve customer issues and promote current marketing campaigns and promotions. Achieve and Surpass Goals: You will achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls. Maximize Revenue: You will maximize revenue by selling products and services to new and existing customers, identifying upselling and cross-selling opportunities. Become a Product Expert: You will master order processing systems and explain all products and services to customers, while staying informed about competitors.  Working ConditionsNormal office environment.
Required Qualifications EducationHigh school diploma or equivalent.Skills & AbilitiesClear, straightforward, and professional communication with customers and colleagues. Proven sales techniques with consistent achievement of sales goals. Proficiency in computer and consumer electronics. Competence in using personal computers and relevant software applications, including billing systems. Strong verbal and written communication skills. Effective organizational skills with the ability to prioritize tasks. Demonstrated judgment and initiative in accomplishing job duties. Working knowledge of cable communications products and services, including TV, internet, and telephone. Bilingual: Spanish Preferred Qualifications2 + years call center sales experience.
#LI-TG1
SIB120 2026-78027 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.

 

Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty.

How You’ll Make an Impact   

Engage with customers to resolve billing inquiries, product questions and service complaintsApply telephone-based techniques to retain customers and upsell Spectrum’s video, data and phone productsMaintain high levels of professionalism and courtesy in every customer interactionAchieve and exceed activity goals by following call handling metrics such as productive time and handle timeMaster order processing within the billing system for retained accounts and new sales entriesDemonstrate proficiency in explaining Spectrum’s products and services while effectively comparing them to competitorsSupport efforts to enhance the customer experience through every transaction

Working Conditions   

Office environment

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education  

High school diploma or equivalent

Skills   

Ability to read, write, speak and understand EnglishDemonstrated working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone)Ability to work variable hours; may include weekends, holidays, and split days offAbility to communicate effectively with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight forward, and professional mannerAbility to apply appropriate customer solutions and sales techniques and demonstrate sustained achievement of stated customer solutions goalsEffective computer and consumer electronics skillsAbility to use personal computer and relevant software applications including the billing systemProven verbal and written communication skillsAbility to handle irate customers and resolve issuesAbility to prioritize and organize effectively

Preferred Qualifications

 

Experience

2+ years of call center experience in customer service or phone sales, or equivalent experience
#LI-MH4
CRT110 2026-79369 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $80,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.

 

Solutions-oriented? Positive mindset? If so, a role as a Sales and Customer Solutions Representative at Spectrum might be right for you. In this individual contributor role based in one of our call centers, you will be the first point of contact for customers, managing inbound calls, investigating concerns, resolving issues in real time, and identifying opportunities to upsell or cross-sell products and services as appropriate while strengthening customer satisfaction, loyalty, and the Spectrum brand. You will have the opportunity to build a rewarding and successful career with us while achieving your financial goals, equipped with the tools and resources needed as a member of our team.

How You’ll Make an Impact   

Actively supporting efforts to simplify and enhance customer experience while maintaining high levels of professionalism and courtesyMeeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customersResponding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaintsMastering order processing within the billing system for retained accounts, new sales, and account lookupsDemonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers

Working Conditions   

Comfortable working a Monday through Friday schedule in a fast-paced, team-oriented, in-office call center environment

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education  

High school diploma or equivalent

Experience   

1+ years of sales experience

Skills   

Ability to read, write, speak and understand EnglishAbility to communicate in a clear, professional mannerMust be available to work a flexible schedule and overtime as requestedWorking knowledge of telecommunications services including Video, Internet, Voice and Mobile productsAbility to use computer and multiple software applications simultaneouslyAbility to demonstrate a record of success in your sales career to dateBilingual in Spanish & English
#LI-AM3
SRT100 2026-77677 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $80,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.

 

Solutions-oriented? Positive mindset? If so, a role as a Sales and Customer Solutions Representative at Spectrum might be right for you. In this individual contributor role based in one of our call centers, you will be the first point of contact for customers, managing inbound calls, investigating concerns, resolving issues in real time, and identifying opportunities to upsell or cross-sell products and services as appropriate while strengthening customer satisfaction, loyalty, and the Spectrum brand. You will have the opportunity to build a rewarding and successful career with us while achieving your financial goals, equipped with the tools and resources needed as a member of our team.

How You’ll Make an Impact   

Actively supporting efforts to simplify and enhance customer experience while maintaining high levels of professionalism and courtesyMeeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customersResponding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaintsMastering order processing within the billing system for retained accounts, new sales, and account lookupsDemonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers

Working Conditions   

Comfortable working a Monday through Friday schedule in a fast-paced, team-oriented, in-office call center environment

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education  

High school diploma or equivalent

Experience   

1+ years of sales experience

Skills   

Ability to read, write, speak and understand EnglishAbility to communicate in a clear, professional mannerMust be available to work a flexible schedule and overtime as requestedWorking knowledge of telecommunications services including Video, Internet, Voice and Mobile productsAbility to use computer and multiple software applications simultaneouslyAbility to demonstrate a record of success in your sales career to dateBilingual in Spanish & English
#LI-AM3
SRT100 2026-77677 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $80,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.

 

Solutions-oriented? Positive mindset? If so, a role as a Sales and Customer Solutions Representative at Spectrum might be right for you. In this individual contributor role based in one of our call centers, you will be the first point of contact for customers, managing inbound calls, investigating concerns, resolving issues in real time, and identifying opportunities to upsell or cross-sell products and services as appropriate while strengthening customer satisfaction, loyalty, and the Spectrum brand. You will have the opportunity to build a rewarding and successful career with us while achieving your financial goals, equipped with the tools and resources needed as a member of our team.

How You’ll Make an Impact   

Actively supporting efforts to simplify and enhance customer experience while maintaining high levels of professionalism and courtesyMeeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customersResponding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaintsMastering order processing within the billing system for retained accounts, new sales, and account lookupsDemonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers

Working Conditions   

Comfortable working a Monday through Friday schedule in a fast-paced, team-oriented, in-office call center environment

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education  

High school diploma or equivalent

Experience   

1+ years of sales experience

Skills   

Ability to read, write, speak and understand EnglishAbility to communicate in a clear, professional mannerMust be available to work a flexible schedule and overtime as requestedWorking knowledge of telecommunications services including Video, Internet, Voice and Mobile productsAbility to use computer and multiple software applications simultaneouslyAbility to demonstrate a record of success in your sales career to dateBilingual in Spanish & English
#LI-AM3
SRT100 2026-77677 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $80,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.

 

Solutions-oriented? Positive mindset? If so, a role as a Sales and Customer Solutions Representative at Spectrum might be right for you. In this individual contributor role based in one of our call centers, you will be the first point of contact for customers, managing inbound calls, investigating concerns, resolving issues in real time, and identifying opportunities to upsell or cross-sell products and services as appropriate while strengthening customer satisfaction, loyalty, and the Spectrum brand. You will have the opportunity to build a rewarding and successful career with us while achieving your financial goals, equipped with the tools and resources needed as a member of our team.

How You’ll Make an Impact   

Actively supporting efforts to simplify and enhance customer experience while maintaining high levels of professionalism and courtesyMeeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customersResponding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaintsMastering order processing within the billing system for retained accounts, new sales, and account lookupsDemonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers

Working Conditions   

Comfortable working a Monday through Friday schedule in a fast-paced, team-oriented, in-office call center environment

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education  

High school diploma or equivalent

Experience   

1+ years of sales experience

Skills   

Ability to read, write, speak and understand EnglishAbility to communicate in a clear, professional mannerMust be available to work a flexible schedule and overtime as requestedWorking knowledge of telecommunications services including Video, Internet, Voice and Mobile productsAbility to use computer and multiple software applications simultaneouslyAbility to demonstrate a record of success in your sales career to dateBilingual in Spanish & English
#LI-AM3
SRT100 2026-77677 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $80,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.

 

Solutions-oriented? Positive mindset? If so, a role as a Sales and Customer Solutions Representative at Spectrum might be right for you. In this individual contributor role based in one of our call centers, you will be the first point of contact for customers, managing inbound calls, investigating concerns, resolving issues in real time, and identifying opportunities to upsell or cross-sell products and services as appropriate while strengthening customer satisfaction, loyalty, and the Spectrum brand. You will have the opportunity to build a rewarding and successful career with us while achieving your financial goals, equipped with the tools and resources needed as a member of our team.

How You’ll Make an Impact   

Actively supporting efforts to simplify and enhance customer experience while maintaining high levels of professionalism and courtesyMeeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customersResponding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaintsMastering order processing within the billing system for retained accounts, new sales, and account lookupsDemonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers

Working Conditions   

Comfortable working a Monday through Friday schedule in a fast-paced, team-oriented, in-office call center environment

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education  

High school diploma or equivalent

Experience   

1+ years of sales experience

Skills   

Ability to read, write, speak and understand EnglishAbility to communicate in a clear, professional mannerMust be available to work a flexible schedule and overtime as requestedWorking knowledge of telecommunications services including Video, Internet, Voice and Mobile productsAbility to use computer and multiple software applications simultaneouslyAbility to demonstrate a record of success in your sales career to dateBilingual in Spanish & English
#LI-AM3
SRT100 2026-77677 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $80,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.

 

Solutions-oriented? Positive mindset? If so, a role as a Sales and Customer Solutions Representative at Spectrum might be right for you. In this individual contributor role based in one of our call centers, you will be the first point of contact for customers, managing inbound calls, investigating concerns, resolving issues in real time, and identifying opportunities to upsell or cross-sell products and services as appropriate while strengthening customer satisfaction, loyalty, and the Spectrum brand. You will have the opportunity to build a rewarding and successful career with us while achieving your financial goals, equipped with the tools and resources needed as a member of our team.

How You’ll Make an Impact   

Actively supporting efforts to simplify and enhance customer experience while maintaining high levels of professionalism and courtesyMeeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customersResponding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaintsMastering order processing within the billing system for retained accounts, new sales, and account lookupsDemonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers

Working Conditions   

Comfortable working a Monday through Friday schedule in a fast-paced, team-oriented, in-office call center environment

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education  

High school diploma or equivalent

Experience   

1+ years of sales experience

Skills   

Ability to read, write, speak and understand EnglishAbility to communicate in a clear, professional mannerMust be available to work a flexible schedule and overtime as requestedWorking knowledge of telecommunications services including Video, Internet, Voice and Mobile productsAbility to use computer and multiple software applications simultaneouslyAbility to demonstrate a record of success in your sales career to dateBilingual in Spanish & English
#LI-AM3
SRT100 2026-77677 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $80,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.

 

Solutions-oriented? Positive mindset? If so, a role as a Sales and Customer Solutions Representative at Spectrum might be right for you. In this individual contributor role based in one of our call centers, you will be the first point of contact for customers, managing inbound calls, investigating concerns, resolving issues in real time, and identifying opportunities to upsell or cross-sell products and services as appropriate while strengthening customer satisfaction, loyalty, and the Spectrum brand. You will have the opportunity to build a rewarding and successful career with us while achieving your financial goals, equipped with the tools and resources needed as a member of our team.

How You’ll Make an Impact   

Actively supporting efforts to simplify and enhance customer experience while maintaining high levels of professionalism and courtesyMeeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customersResponding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaintsMastering order processing within the billing system for retained accounts, new sales, and account lookupsDemonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers

Working Conditions   

Comfortable working a Monday through Friday schedule in a fast-paced, team-oriented, in-office call center environment

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education  

High school diploma or equivalent

Experience   

1+ years of sales experience

Skills   

Ability to read, write, speak and understand EnglishAbility to communicate in a clear, professional mannerMust be available to work a flexible schedule and overtime as requestedWorking knowledge of telecommunications services including Video, Internet, Voice and Mobile productsAbility to use computer and multiple software applications simultaneouslyAbility to demonstrate a record of success in your sales career to dateBilingual in Spanish & English
#LI-AM3
SRT100 2026-77677 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $80,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.

 

Solutions-oriented? Positive mindset? If so, a role as a Sales and Customer Solutions Representative at Spectrum might be right for you. In this individual contributor role based in one of our call centers, you will be the first point of contact for customers, managing inbound calls, investigating concerns, resolving issues in real time, and identifying opportunities to upsell or cross-sell products and services as appropriate while strengthening customer satisfaction, loyalty, and the Spectrum brand. You will have the opportunity to build a rewarding and successful career with us while achieving your financial goals, equipped with the tools and resources needed as a member of our team.

How You’ll Make an Impact   

Actively supporting efforts to simplify and enhance customer experience while maintaining high levels of professionalism and courtesyMeeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customersResponding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaintsMastering order processing within the billing system for retained accounts, new sales, and account lookupsDemonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers

Working Conditions   

Comfortable working a Monday through Friday schedule in a fast-paced, team-oriented, in-office call center environment

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education  

High school diploma or equivalent

Experience   

1+ years of sales experience

Skills   

Ability to read, write, speak and understand EnglishAbility to communicate in a clear, professional mannerMust be available to work a flexible schedule and overtime as requestedWorking knowledge of telecommunications services including Video, Internet, Voice and Mobile productsAbility to use computer and multiple software applications simultaneouslyAbility to demonstrate a record of success in your sales career to dateBilingual in Spanish & English
#LI-AM3
SRT100 2026-77677 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $80,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.

 

Solutions-oriented? Positive mindset? If so, a role as a Sales and Customer Solutions Representative at Spectrum might be right for you. In this individual contributor role based in one of our call centers, you will be the first point of contact for customers, managing inbound calls, investigating concerns, resolving issues in real time, and identifying opportunities to upsell or cross-sell products and services as appropriate while strengthening customer satisfaction, loyalty, and the Spectrum brand. You will have the opportunity to build a rewarding and successful career with us while achieving your financial goals, equipped with the tools and resources needed as a member of our team.

How You’ll Make an Impact   

Actively supporting efforts to simplify and enhance customer experience while maintaining high levels of professionalism and courtesyMeeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customersResponding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaintsMastering order processing within the billing system for retained accounts, new sales, and account lookupsDemonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers

Working Conditions   

Comfortable working a Monday through Friday schedule in a fast-paced, team-oriented, in-office call center environment

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education  

High school diploma or equivalent

Experience   

1+ years of sales experience

Skills   

Ability to read, write, speak and understand EnglishAbility to communicate in a clear, professional mannerMust be available to work a flexible schedule and overtime as requestedWorking knowledge of telecommunications services including Video, Internet, Voice and Mobile productsAbility to use computer and multiple software applications simultaneouslyAbility to demonstrate a record of success in your sales career to dateBilingual in Spanish & English
#LI-AM3
SRT100 2026-77677 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $80,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.

 

Solutions-oriented? Positive mindset? If so, a role as a Sales and Customer Solutions Representative at Spectrum might be right for you. In this individual contributor role based in one of our call centers, you will be the first point of contact for customers, managing inbound calls, investigating concerns, resolving issues in real time, and identifying opportunities to upsell or cross-sell products and services as appropriate while strengthening customer satisfaction, loyalty, and the Spectrum brand. You will have the opportunity to build a rewarding and successful career with us while achieving your financial goals, equipped with the tools and resources needed as a member of our team.

How You’ll Make an Impact   

Actively supporting efforts to simplify and enhance customer experience while maintaining high levels of professionalism and courtesyMeeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customersResponding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaintsMastering order processing within the billing system for retained accounts, new sales, and account lookupsDemonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers

Working Conditions   

Comfortable working a Monday through Friday schedule in a fast-paced, team-oriented, in-office call center environment

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education  

High school diploma or equivalent

Experience   

1+ years of sales experience

Skills   

Ability to read, write, speak and understand EnglishAbility to communicate in a clear, professional mannerMust be available to work a flexible schedule and overtime as requestedWorking knowledge of telecommunications services including Video, Internet, Voice and Mobile productsAbility to use computer and multiple software applications simultaneouslyAbility to demonstrate a record of success in your sales career to dateBilingual in Spanish & English
#LI-AM3
SRT100 2026-77677 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

Staples is business to business. You’re what binds us together.

Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We’re constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.   

The B2B Sales Consultant hunts within defined territory to prospect and win net new small to medium business customers. B2Bs are also responsible to ramp and onboard net new won accounts to further expanding our customer base.  It is a high velocity sales position that leverages a prioritized call list to drive prospect engagement remotely by phone, video, face to face, and utilizing digital tools. 

Work Location: This is a remote position with a regional focus. This position supports customers in Maryland, DC and West Virginia. While the role primarily supports working from home, the individual performing this role would live within or adjacent to this region.

What you’ll be doing:

·       Exhibit effective appointment setting skills and set the required number of appointments each week with the correct decision makers.

·       Effective Selling Skills

·       Utilizing professional selling skills

·       Discover prospects incremental and programmatic needs

·       Effectively communicates Staples value propositions, capabilities, products and assortments including all categories

·       Capable of overcoming objections and closing the sale.

·       Utilize prescribed selling tools to prioritize activities and drive efficiency, as well as to document customer engagement and information (ex: Priority List, Tenfold, SFDC).

·       Internal Partnerships: Effectively work with customer support/set up teams and category specialists to progress deals forward to closed won

·       Implements and ramps wins driving compliance to new account/program

·       Expertise of prospect industry buying process’ and ability to support product selection and standardization

·       Create sticky accounts which will continue to purchase from Staples

·       Integrates feedback from prospects into their sales approach

·       New customer assortment and pricing

·       Internal Teaming: Individual will need to communicate and work closely with Category Specialists, and Support teams

·       Customer Communications: Individual is responsible to communicate with prospects daily in person and face to face in a professional manner

 

 What you bring to the table:

·       Strong drive and a desire to win and  strong aversion to complacency

·       Proven ability to view rejection as a learning opportunity and double down on next best actions

·       Experience and proven track record of business development

·       Strong ability to develop and deliver presentations virtually and in person

·       Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills

·       Ability to work with product category sales team members

·       Strong business, financial, operations and technology acumen

·       Ability to analyze business and industry trends to create tailored solutions for prospects based upon Staples value proposition

·       Ability to function independently with minimal daily supervision

·       Ability and motivation to find, develop, and close sales

·       Demonstrated work ethic, self-disciplined

·       Ability to succeed in a competitive selling or goal-oriented environment

·       Ability to be coached and to incorporate feedback

·       Professional appearance and demeanor

·       Strong organization and time management skills

 

What’s needed- Basic Qualifications: 

·       1+ years of successful sales experience OR success as a Staples B2B Sales Associate

·       Proficiency in PowerPoint, Excel, and Outlook

  

What’s needed- Preferred Qualifications:

·       Bachelor’s Degree

·       Knowledge of Customer Relationship Management tool (CRM) 

·       Industry knowledge, a plus

We Offer:

·       Inclusive culture with associate-led Business Resource Groups

·       Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)

·       Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits

Base pay $52,500-$60,000, plus sales incentive

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity.  In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.

 

#HTF

#LI-MH2

At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law. Read Less