Job DescriptionJob Description
Founded by Tzurit Or in 2007, Tatte Bakery began in a home kitchen and at Boston farmers markets after opening its first café in Brookline, Massachusetts. What started as a small neighborhood bakery has grown into a beloved brand with cafés throughout Greater Boston, Washington, D.C., Maryland, Virginia, and now the Tri State area. While each café has its own unique personality, all are rooted in the same original spirit of Tatte: a welcoming place to gather, feel at home, and find inspiration, comfort, and joy.
DREAM & GROW WITH US
At Tatte, we are a team of people from diverse backgrounds working together to inspire, care for, and nurture life every day. We welcome individuals who are passionate, ambitious, genuine, and love people, food, pastry, and coffee. If you are excited to be part of our journey, there are many ways to join our team and opportunities to grow for those who want to learn and build a career with us.
At Tatte, we believe it’s craft that connects us, from every pastry baked to every guest interaction. The Multi Unit District Manager plays a pivotal leadership role responsible for shaping the performance, culture, and growth of 5–8 cafés. This leader is both a strategist and a coach, developing the next generation of General Managers and Head Chefs, driving sustainable business results, and representing Tatte in the communities we serve.
If you thrive on scaling operational excellence, leading through influence, and leaving a lasting cultural impact, this is your opportunity to grow with one of the most admired brands in the café bakery space.
KEY RESPONSIBILITIES
Lead & Develop Teams
Mentor and inspire a team of General Managers, Head Chefs, and café managers while building a strong leadership bench for the futureReinforce clear performance expectations and hold teams accountable to resultsDrive succession planning and talent pipelines while identifying and developing high potential talentCommunicate consistently and effectively across all levels of the organizationAddress team challenges with professionalism and proactive supportResponsible for hiring and staffing levels across cafés, including exempt and non exempt team membersLead with and model company values while creating a positive and inclusive team cultureFoster a culture of accountability, inclusivity, and hospitality excellence
Operational & Brand Excellence
Ensure every café delivers on Tatte’s promise of uncompromising quality, seamless hospitality, and a warm and welcoming environmentImplement consistent systems and standards across cafés while tailoring support to local market dynamicsLead café transitions, contribute to new café openings, and support district wide rolloutsPartner with managers to build effective daily routines and operational accountabilityEnsure food safety standards and processes are consistently upheld across all cafés within the districtPartner cross functionally to support communication, deployment, and operational change management initiativesCreate an environment built on trust, integrity, respect, accountability, communication, and teamworkEnsure compliance with company policies and all applicable local, state, and federal regulations
Business & Financial Performance
Own district P&L performance by analyzing trends, identifying opportunities, and driving sustainable financial resultsOptimize labor and food costs while improving forecasting accuracy and operational efficiencyUse reporting, metrics, and dashboards to drive decision making and continuous improvementIdentify and respond to sales trends, business opportunities, and local market dynamics
Strategic Leadership
Partner closely with HR, Culinary, Training, Marketing, and Facilities teams to support district prioritiesAct as a culture carrier while ensuring new initiatives are successfully implementedBalance day to day execution with long term people and business developmentMaintain focus and adaptability in a fast paced and evolving environmentUse operational reporting, café feedback, and business data to guide decisions and improvementsSet clear goals and ensure alignment and accountability across all locations
QUALIFICATIONS & EXPERIENCE
Minimum 5 years of multi unit leadership experience within restaurant, café, or hospitality environmentsExperience leading high volume operations and developing managers into senior leadersStrong financial acumen with a track record of driving top line growth and operational performanceExcellent communication, leadership, and relationship building skillsHands on leadership style with the ability to influence and develop teams effectively
ESSENTIAL FUNCTIONS / WORKING CONDITIONS
Ability to work a flexible schedule based on business needs, including days, nights, weekends, holidays, and emergencies as neededAbility to work 10+ hour shifts, stand, sit, walk, squat, or climb stairs for extended periods of timeAbility to grasp, reach overhead, push, lift, and carry up to 50 pounds
Preferred Skills & Certifications
Hospitality degree or related fieldProficiency in Microsoft Office including Word, Excel, and OutlookExperience with UKG/UltiPro, Toast POS, CrunchTime, and TeamworXServSafe, Allergen, and ChokeSaver certifications
OUR BENEFITS & PERKS
Competitive Pay: $118,000 to $168,000 annually, depending on experience, with annual bonus potential401(k) with company matchHealth, dental, and vision insurancePaid vacation and sick timeFree employee assistance program servicesFlexible schedules with no late nightsFree drinks and generously discounted meals
Learn more about us at tattebakery.com
Join us on our journey to create something special!
Please note that Tatte is an E Verify employer.
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