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    Manager, Technology Operations Services (Nashville, TN)  

    - Nashville
    Now Brewing - Manager, Technology Operations (Services) ! From the be... Read More
    Now Brewing - Manager, Technology Operations (Services) !

    From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

    As a Manager, Technology Operations (Services) , you'll direct and coordinate a 24x7 Technology Operations team that supports critical environments and partner-facing technology. You'll lead daily operations, strengthen incident and problem management, use metrics to drive improvements, and partner across teams to increase operational maturity.

    As a Manager, Technology Operations (Services), you will Lead a 24x7 operations team (system administrators and operations analysts), setting goals, coaching talent, and building strong Tier 1/Tier 2 support methods and practices. Drive operational excellence through data-informed metrics, continuous improvement, and strong incident/problem management-including escalations and clear communication. Partner across the business and IT to improve overall operational maturity, oversee changes to the technical environment, and ensure teams are aligned to standards and policies. Manage service outcomes and vendors by monitoring service providers, coordinating cross-team resolution, and managing operating costs against budget.
    We'd love to hear from people with: Bachelor's degree in Computer Science , Information Systems, or a combination of education and related work experience 5+ years of technology-related work experience 3+ years leading in a support function

    Preferred qualifications 3+ years leading technical support teams within an IT Operations / Technology Operations / NOC environment Experience improving incident and problem management practices and operating rhythms Experience using metrics/KPIs to drive measurable service improvements and operational maturity Experience managing vendors/service providers and support processes in a 24x7 environment

    As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire , sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to .

    If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

    The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

    We believe we do our best work when we're together, which is why we're onsite four days a week.

    Join us and inspire with every cup. Apply today!

    Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.

    Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at or .

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    advanced systems analyst (Nashville, TN)  

    - Nashville
    Now Brewing - Systems Analysts (Advanced)! From the beginning, Star... Read More

    Now Brewing - Systems Analysts (Advanced)!

    From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

    As a Systems Analyst, you'll deliver and sustain technology and process solutions that enable strategic initiatives and operational improvements. You'll partner across IT and the business to define requirements, design user-centric solutions, configure and test systems, and support critical production environments-driving alignment and continuous improvement along the way.

    As a Systems Analyst, you will

    Lead solution design and delivery - define scope and solution options, direct requirements and user stories, partner with project teams on estimates/timelines, and apply Agile/Scrum and Lean techniques to improve processes and outcomes.Configure and validate solutions - perform (or direct) application configuration (attributes, workflows, UI changes), support data conversion (extract, load, validation), and build/execute test plans while validating results (including complex queries and operational reporting as needed).Own production support and stability - provide (or direct) 24x7 support for critical systems, lead root-cause analysis and trend insights, coordinate cross-team/vendor resolution, and maintain documentation and training for users and support partners.

    We'd love to hear from people with:

    7-10+ years of relevant experience in systems analysis, solution design, and IT operationsStrong capability in requirements analysis, solution design, and configuration/integration points for relevant applications/platformsWorking knowledge of SDLC, Agile/Scrum, and service-oriented architecture (SOA) concepts


    Preferred qualifications

    10+ years of relevant experience, including leading complex initiatives and multiple tracks of workExperience driving process re-engineering/Lean improvements and user-centric design practicesExperience leading data conversion and advanced query/reporting for operational insightsDemonstrated success coaching/mentoring analysts and influencing alignment across diverse stakeholder groups

    As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire , sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to .

    If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

    The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

    We believe we do our best work when we're together, which is why we're onsite four days a week.

    Join us and inspire with every cup. Apply today!

    Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.

    Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you ne

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    Manager, Technology Product & Solutions (Nashville, TN)  

    - Nashville
    Now Brewing - Manager, Technology Product & Solutions ! From the begi... Read More
    Now Brewing - Manager, Technology Product & Solutions !

    From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

    As a Manager, Technology Product & Solutions , you'll lead the definition, deployment, and support of technology solutions that enable key business capabilities. You'll shape the technology vision and roadmap for your area, partner across teams to deliver exceptional end-user experiences, and grow a high-performing team that consistently delivers business value.

    As a Manager, Technology Product & Solutions, you will Set strategy and roadmap by translating business capabilities into a clear technology vision, priorities, and delivery plans. Own solution delivery and sustainment by aligning scope, budget, and resources; guiding application configuration and services; and partnering across architecture, engineering, and QA through deployment and 24x7 support. Lead teams and outcomes by coaching and developing talent, driving operational excellence (root cause + trends), and managing vendor relationships and SLA performance.
    We'd love to hear from people with: 10+ years of relevant experience in technology solutions, systems delivery, and/or technology operations 5+ years of relevant functional, business, and/or industry experience Strong knowledge of SDLC and technology operation

    Preferred qualifications: Experience leading technology roadmaps and portfolio priorities in partnership with cross-functional stakeholders Experience with application configuration management , SOA/service management concepts , and Agile/Scrum delivery practices Demonstrated strength in user-centric design (iterative prototyping/testing) to deliver engaging end-user experiences People leadership experience (building and developing teams) and/or managing vendor partnerships to deliver results

    As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire , sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to .

    If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

    The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

    We believe we do our best work when we're together, which is why we're onsite four days a week.

    Join us and inspire with every cup. Apply today!

    Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.

    Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at or .

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    Now Brewing - Technology Installation Manager, Retail Equipment Insta... Read More
    Now Brewing - Technology Installation Manager, Retail Equipment Installation!

    From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. This position contributes to Starbucks success by delivering and supporting technology hardware installation in support of technology initiatives for a pair of specific regions in North America.

    As a Technology Installation Manager - Global Technology, you will provide total ownership to coordinate and support the installation of retail technology for new and existing stores, relocations and renovations. This role requires proficiency in retail infrastructure, hardware configuration, store design, procurement and project management. This role focuses on continuous process improvement through effective collaboration across various technology and business functions. Technology Installation Managers will partner closely with Starbucks Technology and key business stakeholders, collaborating on project planning and execution, and project delivery. In addition to delivering new technology and enhancing/supporting existing systems, an effective Technology Installation Manager contributes relevant technical, functional, and process expertise, negotiates and drives alignment with Operations and Store Development, and coaches/ mentors analysts supporting tactical checkout and installation processes.

    As a Technology Installation Manager you will

    Technology Installation Support

    Supports new store, relocation and renovation project installation efforts by handling all procurement of equipment, supporting the configuration and checkout processes and providing hyper care support post installation.

    Owns drawing review and procurement of technology for all new store , relocation and renovation projects within their assigned regions.

    Partners closely with Operations in the field to coordinate and resolve all issues and concerns related to new store, relocation and renovation projects.

    Proactively identifies and effectively assesses improvement opportunities (productivity/efficiency gains, cost savings, etc.)

    Leverages an Agile mindset and continuous improvement practices to continually create efficiencies across all team processes.

    Considers overall user technology experience in thoughtfully implementing solutions.

    Manages assigned projects with a clear understanding of business and technology context.

    Works independently with regular guidance from leadership.

    Ensures that project status reports are relevant, transparent, and add value.

    Partners with relevant IT and business hiring managers to ensure that the project s have the skillsets and resources required for delivery.

    SME on technology being installed as a project for existing locations.

    Configuration & Installation

    Oversees application and hardware configuration in support of technology delivery initiatives.

    P artners with Technology Products and Services on new technology POCs and installation documentation.

    Defines and develops approaches f or hardware configuration, staging and installation.

    Supports hardware checkout testing efforts by developing/refining processes, preparing analysts for new technology, creating documentation, and validating processes.

    Utilizes ServiceNow and other systems to track progress and report out to leadership.

    Production Support

    Provide hyper care support for new stores, relocations and renovations and helps resolve all issues reported within the first two weeks post install.

    Demonstrates system proficiency and leverages subject matter expertise to perform root cause analysis and assess issue trends in partnership with the Chronic Issues Team.

    Coordinates issue resolution with vendors and/or cross-functional teams. Provides timely and thorough communication regarding issue status/resolution with end-users and other key stakeholders.

    Creates and maintains systems documentation (e.g. Wiki, Knowledge Base Articles)

    Develops and facilitates system training.

    Leadership

    Partners with business and proposes solutions/improvements.

    Works effectively in a self-directed manner with minimal direction from lead and/or manager.

    Leads smaller streams of work. Interfaces across all organization levels comfortably.

    Generates new ideas and influences decisions within and outside team .

    Mentors team members and peers in developing required technical skills, functional knowledge, and business acumen.

    Demonstrates knowledge of industry trends and innovative thought leadership

    We'd love to hear from people with:

    5 + years of relevant experience as a project manager, including 1+ year in an IT or software development setting

    Bachelor's degree

    Preferred Qualifications:

    Demonstrates working knowledge of all facets of retail hardware and technology operations.

    Strong knowledge of hardware configuration and key integration points of relevant applications/modules/platforms.

    Working understanding of continuous improvement mindset and methodologies.

    Ability to couple technology expertise with deep understanding of business operations to deploy highly reliable, scalable, and sustainable global technology solutions.

    Collaboratively and objectively assesses benefits , costs, and viability of proposed solution options and drives alignment across a diverse group of stakeholders.

    Applies knowledge of business principles and technology practices to achieve successful outcomes in cross-functional activities.

    As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire , sick time ( accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to .

    If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

    The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

    We believe we do our best work when we're together, which is why we're onsite four days a week.

    Join us and inspire with every cup. Apply today!

    Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.

    Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at or .

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    Project Manager, Starbucks Technology (Nashville, TN)  

    - Nashville
    Now Brewing - Project Manager, Starbucks Technology! From the begin... Read More
    Now Brewing - Project Manager, Starbucks Technology!

    From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

    As a Project Manager , you'll lead cross-functional Global Technology initiatives-from platform enhancements to enterprise implementations and upgrades. You'll partner closely with IT and business stakeholders to plan, execute, and deliver projects that create measurable value, while modeling Starbucks guiding principles.

    As a Project Manager, you will Drive end-to-end delivery by guiding projects through approval and funding gates, creating clear plans (budget, timeline, detailed schedule, RACI, resource and communications plans), and managing execution from analysis/design through build, test, and deployment. Lead high-performing teams (often globally distributed) by setting expectations, facilitating effective collaboration, and ensuring teams have the right skills and resources to deliver. Provide transparent leadership and reporting through relevant status updates, proactive risk/issue management, and strong partnership with Agile roles (e.g., scrum master and product owner) when delivering in Agile environments.
    We'd love to hear from people with: 3+ years of experience as a project manager, including 1+ year in an IT or software development setting Experience using Agile methods Bachelor's degree

    Preferred qualifications 5+ years of experience working in IT or a software development setting Experience delivering complex, cross-functional enterprise initiatives and/or work on integrated platforms Proficiency with MS Project (Project Server) and a portfolio management tool (e.g., PPM), plus strong skills in Excel, Word, and PowerPoint Working knowledge of IT program/portfolio management and project lifecycle standards and deliverables Familiarity with key technical delivery activities (e.g., solution analysis/design, architecture concepts, systems integration, data conversion/migration, environment build processes, deployment planning) PMP, PgMP , and/or Scrum Master certification (a plus) Master's degree in Information Systems , Computer Science, Business Administration, or Management (preferred)

    As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire , sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to .

    If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

    The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

    We believe we do our best work when we're together, which is why we're onsite four days a week.

    Join us and inspire with every cup. Apply today!

    Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.

    Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at or .

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    software quality assurance analyst sr- ST; Nashville TN  

    - Nashville
    Now Brewing - Application Developers (senior)! From the beginning, St... Read More
    Now Brewing - Application Developers (senior)!

    From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

    As an Application Developer sr, you'll deliver and support technology solutions that establish key business capabilities and platform features-enabling strategic initiatives and operational improvements. You'll collaborate across IT and the business to shape solution design, build secure and scalable software, and improve platform health through strong engineering practices and operational excellence.

    As an Application Developer sr, you will Lead end-to-end delivery - drive requirements/backlog refinement, technical design and development, and deployment planning/execution (including transition to operations) across Agile and/or waterfall delivery. Build high-quality, production-ready solutions - leverage established design patterns and coding standards; automate test coverage and support continuous build/integration practices to reduce defects and production issues. Strengthen platform reliability - participate in on-call support, troubleshoot and remediate incidents, lead root-cause analysis, report operational KPIs, and improve patterns/standards/shared libraries to reduce technical debt.
    We'd love to hear from people with: 4-10 years of professional industry experience with software development Bachelor's degree in Computer Science or related field
    Preferred qualifications 2+ years leading teams of four or more software developers (or equivalent technical leadership scope) Advanced experience with relevant platforms/applications, including established APIs and key system components (e.g., workflows, process flows, data models, batch jobs, UI components, configuration) Strong experience with integration and data transport patterns (synchronous/asynchronous, bulk data, tightly/loosely coupled) Experience building on or extending commercial off-the-shelf (COTS) applications to deliver differentiated business capabilities Demonstrated ability to mentor other developers and influence cross-functional partners through complex, ambiguous decisions As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire , sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to .

    If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

    The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

    We believe we do our best work when we're together, which is why we're onsite four days a week.

    Join us and inspire with every cup. Apply today!

    Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.

    Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at or .

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    principal engineer-AI Sourcing & Procurement (Nashville, TN)  

    - Nashville
    Now Brewing - Engineering Principal, AI Sourcing & Procurement Platfor... Read More

    Now Brewing - Engineering Principal, AI Sourcing & Procurement Platforms (Nashville, TN)
    Location: Nashville, TN (Onsite - four days per week)

    From the beginning, Starbucks set out to be a different kind of company-one that not only celebrated coffee and its rich tradition, but also built meaningful connections. We are known for developing extraordinary leaders who are guided by service to others and driven to make an impact at global scale.

    We are seeking a hands on Engineering leader to head the development of AI powered sourcing and procurement platforms, modernizing how Starbucks plans, sources, negotiates, and executes across a complex global supply chain. This leader will build and scale secure, reliable, and high velocity AI systems that directly impact cost, availability, and operational resilience.

    This role is based in Nashville and sits at the intersection of AI engineering, enterprise platforms, and real world business execution, with an expectation of rapid iteration, strong technical rigor, and close partnership with procurement, supply chain, and business teams

    Summary of Key Responsibilities

    Technical Strategy & Thought leadership:

    Define and drive the technology vision and roadmap for AI enabled sourcing and procurement platforms, balancing speed, scalability, security, and reliability. Partner closely with procurement, supply chain, finance, product, and data science teams to translate business needs into AI driven capabilities (e.g., sourcing optimization, supplier intelligence, contract insights). Own architectural decisions for LLM powered and agentic systems, ensuring platforms evolve safely and predictably as models, tools, and use cases change.Operate effectively in a dynamic, fast moving environment, with wicked fast deployment cycles and a bias toward responsible delivery over perfection.

    Team Leadership and Management:

    Lead and mentor a team of platform, infrastructure, and AI engineers, fostering a culture of ownership, learning, and execution. Set clear technical standards and expectations while empowering engineers to move quickly and safely. Coach partners through ambiguity, trade offs, and real world constraints common in applied enterprise AI. Like all good AI roles, this one is a hands on and requires servant leadership in demonstrating what good looks like.

    Engineering Management:

    Infrastructure & Operational Excellence

    Enable high developer productivity through CI/CD, infrastructure as code, Kubernetes, and automated testing, with a strong emphasis on deployment speed and reliability. Establish and use operational metrics (DORA metrics, SLOs, SLIs, error budgets) to balance innovation with stability. Implement best in class monitoring, logging, and alerting to ensure platform health and rapid incident response. Lead thoughtful decisions around model tradeoffs, token usage, cost optimization, and performance in production AI systems .

    Applied AI: Rigor, Safety & Trust

    Ensure back testing, AI evaluations, and performance benchmarking are integral to model and agent development-not optional afterthoughts. Embed AI security, data protection, and access controls by design, partnering closely with Security and Architecture teams. Drive disciplined practices around prompt management, model versioning, regression testing, and controlled rollout of AI capabilities. Ensure AI systems are explainable, auditable, and appropriate for enterprise sourcing and procurement use cases.

    Technical Environment & Tooling

    Hands on familiarity with modern AI development tools, including GitHub Copilot, Cursor, and similar AI assisted engineering tools, and an expectation to model their effective use. Build and operate systems leveraging LLMs, agentic orchestration, and intelligent workflows aligned to real business outcomes. Collaborate across data platforms and enterprise systems supporting procurement and supply chain operations.

    Basic Qualifications:

    Bachelor's degree in computer science or information systems or equivalent experience. Minimum 10 years of technology related work experience Minimum 2 years leveraging LLMs in development Must love to code and work through engineering challenges using GenAI

    Experience required:

    8+ years of building scalable services on top of public cloud infrastructure, preferably Azure and AWS 8+ years' experience designing, building and operating large-scale distributed systems and infrastructure 5+ years' experience with data and AI platforms (e.g. Databricks, Azure) Deep knowledge of containerization & orchestration (Kubernetes, Docker), IaC and CI/CD technologies. Experience working with AI and Machine Learning frameworks (e.g. LangChain, LangGraph, Semantic Kernel, TensorFlow, PyTorch), and APIs Proficiency with at +1 scripting language (e.g. Python, Powershell, Go) Proficiency in RAG pipelines, experience with multi-agent orchestration (MCP, A2A, etc), and skill/tool use is critical. Ability to identify, analyze and resolve complex technical issues, ensuring optimal performance, scalability and user experience. Strong communication and collaboration skills with cross-functional partners, including those with and without technical backgrounds.

    Demonstrated willingness to learn continuously, adopt new technologies and approaches, and share knowledge within the technical

    community.

    Growth-minded, solution-oriented approach with a proven track record of driving projects from concept to impact. Experience in managing geographically distributed teams.

    As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire , sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to .

    If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

    The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

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    software quality assurance analyst- ST; Nashville TN  

    - Nashville
    Now Brewing - Quality Analysts! From the beginning, Starbucks set out... Read More

    Now Brewing - Quality Analysts!


    From the beginning, Starbucks set out to be a different kind of company-one that celebrates coffee, connection, and community. We are known for developing extraordinary partners who are passionate about quality and guided by service to others.
    As a Software Quality Assurance Analyst you will support the delivery of high-quality software solutions by applying QA practices and contributing across the software development lifecycle. You'll collaborate with both business and technology teams to design, execute, and continuously improve testing processes, ensuring systems meet organizational and user expectations.

    As a Software Quality Assurance Analyst, you will:

    Execute and manage testing activities - Create and execute test cases, document results, and log defects while ensuring traceability and accuracy across testing efforts. Support quality assurance processes - Participate in requirements and design reviews, develop test scripts, and contribute to structured QA processes and standards.Collaborate across teams - Partner with developers, analysts, and business stakeholders to support test planning, execution, and defect resolution throughout the SDLC. Drive quality and continuous improvement - Recommend enhancements to QA practices and support testing activities across projects and production support efforts. Analyze systems and issues - Perform system and problem analysis for applications, ensuring functionality, performance, and reliability meet expectations.

    We'd love to hear from people with:

    3+ years of experience in software application development and testing Coursework in Computer Science, Information Systems, Informatics, or equivalent experience Strong analytical, problem-solving, and organizational skills Knowledge of software development lifecycle (SDLC) and testing methodologies Experience with test planning, test case design, and defect tracking toolsFamiliarity with cloud technologies (SaaS, PaaS, IaaS) and system architecture concepts Understanding of relational databases and test automation concepts Ability to work collaboratively in a fast-paced, dynamic environment

    As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire , sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to .

    If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

    The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

    We believe we do our best work when we're together, which is why we're onsite four days a week.

    Join us and inspire with every cup. Apply today!

    Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.

    Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at or .

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    Senior/Lead Data Scientist, Data & Analytics (Nashville, TN)  

    - Nashville
    Now Brewing - Senior/Lead Data Scientist! From the beginning, Starbuck... Read More

    Now Brewing - Senior/Lead Data Scientist!

    From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

    As a Senior Data Scientist, you'll help guide business decisions by building and applying statistical and machine learning approaches to solve high-impact problems. You'll partner cross-functionally to turn ambiguous questions into measurable solutions-delivering insights and models that can be adopted into real business workflows.

    As a Senior or Lead Data Scientist, you will

    Develop and apply analytical models (statistical and/or machine learning) to improve decision-making, performance, and customer/partner outcomes.Translate business problems into data science solutions by defining approach, sourcing/validating data, and communicating clear recommendations to technical and non-technical stakeholders.Operationalize your work by creating repeatable analysis/model pipelines, improving model performance over time, and contributing to shared standards (documentation, version control, reproducibility).

    We'd love to hear from people with:

    4+ years in data science, applied analytics, or a closely related fieldBA/BS in a quantitative field (or equivalent practical experience)Proficiency with Python or R and SQL

    Preferred qualifications:

    MS/PhD in a quantitative discipline (or equivalent advanced experience)Experience deploying or maintaining models in production environments (monitoring, retraining, performance measurement)Experience with cloud analytics platforms (e.g., AWS or Azure) and/or distributed computing (e.g., Spark)Familiarity with experiment design / causal inference and translating results into business actionsDemonstrated ability to mentor others and influence cross-functional partners toward adoption

    As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire , sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to

    If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

    The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

    We believe we do our best work when we're together, which is why we're onsite four days a week.

    Join us and inspire with every cup. Apply today!

    Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.

    Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at or .

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    application development manager, ST- Nashville, TN  

    - Nashville
    Now Brewing - Manager, Application Development! From the beginning,... Read More
    Now Brewing - Manager, Application Development!

    From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

    As a Manager, Application Development, you'll manage the planning and execution of an application development team-guiding delivery and operations for new and existing applications and platforms. You'll lead the evolution of technology strategy and roadmaps, grow engineering talent, and ensure solutions are secure, scalable, and supportable in production.

    As a Manager, Application Development, you will Lead delivery and team performance by setting goals, staffing and prioritizing work, managing budgets/resources, and organizing the team through Agile and/or waterfall delivery. Drive technical excellence by guiding solution design and development, establishing design patterns and coding standards, and building a strong culture of automated testing and continuous integration. Champion platform stewardship and operational stability by prioritizing platform investments and technical debt, partnering across Infrastructure/Security/Architecture/QA, managing vendor relationships, and leading high-severity production incidents using KPIs and operational metrics. We'd love to hear from people with: 8-10 years of professional industry experience in software development and operations 5 years managing systems or application development projects (all sizes/complexities, including large systems) 3-5 years leading or managing small technical teams Bachelor's degree in Computer Science or related field
    Preferred qualifications Proven ability to hire, coach, and develop engineers, building a high-trust team culture with clear accountability and strong delivery outcomes. Strong technical leadership and platform stewardship-influencing architecture/design decisions, managing technical debt, and ensuring solutions are secure, compliant, and supportable through governance. Demonstrated operational excellence-driving production stability via KPIs/metrics, incident leadership, reliable release practices, and strong documentation/support processes. As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire , sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to .

    If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

    The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

    We believe we do our best work when we're together, which is why we're onsite four days a week.

    Join us and inspire with every cup. Apply today!

    Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.

    Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at or .

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    Now Brewing - Service Delivery Manager - Retail Infrastructure! From... Read More
    Now Brewing - Service Delivery Manager - Retail Infrastructure!

    From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. The Retail Infrastructure Technology (RIT) team owns the selection, installation, maintenance and associated vendor relationships for all technology deployed in 10,000+ company owned Starbucks locations across North America.

    A Service Delivery Manager, contributes to Starbucks success providing management oversight into all aspects of supplier management including supplier selection, service delivery, financial oversight and general supplier sentiment. This role requires the ability to have a strategic view of the organization with the ability to execute at tactical level. Close partnership with IT, finance and business stakeholders, collaboration on fiscal planning, project auditing and operational spend will be necessary to be effective.

    As a Service Delivery Manager, you will Oversight and management of vertical portfolio of work associated with one or more strategic suppliers. Owns the Service Delivery process and business outcomes for each vendor they manage. Demonstrates ability to improve vendor performance, while also considering the delicate balance of vendor relationship . Bridges the gaps between Retail Operations, Starbucks Technology, Finance and Sourcing to obtain balance amongst all stakeholders. Monitoring of operational execution and being an escalation point for issues associated with the supplier. Use data and analytics to suggest new and/or revised targets that improves performance, without solely relying on historic performance, contractual obligations, or industry norms Advances performance through thoughtful contract changes. Understands the contract lifecycle and prepares for future renewals. Is expected to help manage contract changes. Advocating support requirements for retail infrastructure, helpdesk, and Starbucks retail operations points of view. This will include service design and selection, implementation, sustainment, and continuous operational improvements. Manages overall financial operations for portfolio of suppliers including invoicing, audit, budget & forecast activities as well as themes/trending analysis. Single point of contact for other internal teams looking to partner with the specific supplier(s), acting in a consultative manner to onboard new or existing technology into the supplier portfolio. Establishes deeper connections to customer , looking beyond current needs. Explores unmet needs and looks for ways to solve those through the vendor relationships. Partner with Sourcing on all aspects of contract management, including possible RFP activities, updates to existing contracts, and ensuring pricing and contractual alignment across all bodies of work. Advocating support requirements for retail infrastructure, helpdesk, and Starbucks retail operations points of view. This will include service design and selection, implementation, sustainment, and continuous operational improvements. Manages overall financial operations for portfolio of suppliers including invoicing, audit, budget & forecast activities as well as themes/trending analysis. Ensures alignment of approved spend with agreed to pricing and invoicing across multiple suppliers, developing appropriate processes to simplify where possible and manage inherent complexity across the portfolio. Scope of influence expands across the peer group, up to direct manager, with occasional interactions with director and VP on vendor management Gathers customer feedback that will ultimately s upport Starbucks' strategic business goals by delivering vendor's performance and service excellence
    We'd love to hear from people with:

    3+ years of experience as a project manager, including 1+ year in an IT or software development setting

    Experience using Agile methods

    Bachelor's degree

    Preferred qualifications :

    Deep understanding of infrastructure technology deployment programs

    Retail and QSR (Quick Serve Restaurant) experience

    Experience with portfolio financial management practices and reporting.

    Advanced skills in the MS Office Product Suite, particularly Word, Excel, PowerPoint and Power BI or similar reporting/analysis tools.

    Proficient in data collection and analysis that leads to LEAN methodology implementation. PDCA (Plan, Do, Check, Adjust). Able to find waste, value stream map, and be a stakeholder in Kaizen events

    Prior experience managing capital and operational spend in a Retail or Hospitality environment spend

    Prior experience with RFP's, contract creation, oversight and management of strategic partnerships

    Working across functional areas to develop effective business and financial models that align with company and business unit/department objectives

    Requirements gathering and analysis, including financial analysis

    L eadership and Communication:

    Leads by example - with confidence, a positive attitude, patience, honesty and integrity, and a strong sense of commitment

    Ability to 'read the room ', to know what is possible and what is not, and to know how to navigate program and project engagements efficiently and effectively

    Ability to engage in difficult conversations that result in positive, actionable outcomes.

    Ability to navigate complex and diverse landscapes effectively

    Seeks and provides honest, transparent feedback

    Ability to build and lead high-performing project teams

    Ability to set expectations and hold individuals and team members accountable to their commitments

    D rives decision-making that favors compromise and alignment over consensus-building

    Good facilitation skills; ability to adapt approach to different types of engagements

    Good written and verbal communication .

    Acumen and Learning Agility:

    Deep understanding of technology program and portfolio financial management practices.

    Advanced skills in the MS Office Product Suite, particularly Word, Excel, PowerPoint and PowerBI.

    Prior experience with RFP's, contract creation, oversight and management of strategic partnerships.

    As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire , sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to .

    If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

    The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

    We believe we do our best work when we're together, which is why we're onsite four days a week.

    Join us and inspire with every cup. Apply today!

    Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.

    Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal . click apply for full job details Read Less
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    SDET sr-ST; Nashville, TN  

    - Nashville
    Now Brewing - Quality Engineering Leaders! From the beginning, Sta... Read More

    Now Brewing - Quality Engineering Leaders!

    From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

    As a Senior Software Development Engineer in Test (SDET), you will play a critical role in advancing test automation capabilities and ensuring high-quality software delivery across systems and applications. You will design, develop, and sustain scalable automation frameworks while guiding teams on best practices across the software development lifecycle.

    As a Sr SDET, you will: Design and enhance test automation frameworks - Build and improve automation frameworks and implement scalable automated test suites and scripts Drive quality improvements - Recommend and implement enhancements across automation design, development, and execution processes Lead and mentor - Provide oversight and guidance to QA analysts, developers, and testers on automation and performance testing strategies Execute and analyze testing - Develop, maintain, and debug automated test scripts while tracking and communicating execution results Evaluate tools and frameworks - Participate in tool selection, create POCs, and recommend automation solutions Collaborate across teams - Work cross-functionally with engineers, analysts, and project managers to deliver high-quality software We'd love to hear from people with: 5+ years of experience designing and developing automation frameworks with strong programming and scripting skills Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience) Strong coding experience with object-oriented programming and design patterns Experience with automation tools and frameworks (open-source or commercial) Knowledge of SDLC, Agile methodologies, and test management practices Experience with version control systems and defect tracking tools Understanding of cloud technologies (SaaS, PaaS, IaaS) and system architecture concepts Strong analytical, problem-solving, and communication skills Ability to manage multiple priorities in a fast-paced environment

    As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire , sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to .

    If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

    The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

    We believe we do our best work when we're together, which is why we're onsite four days a week.

    Join us and inspire with every cup. Apply today!

    Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.

    Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at or 1(888) 6 11-2258.

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    senior manager, Data Science (Nashville, TN)  

    - Nashville
    Now Brewing - Data Science Managers! From the beginning, Starbucks set... Read More

    Now Brewing - Data Science Managers!

    From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

    As a Data Science Manager, you'll lead a team of data scientists, decision scientists, and analysts to build models and apply advanced analytics to solve complex business problems. You'll coach partners in technical and career development, set standards and best practices, and ensure insights and machine learning solutions are scalable, measurable, and adopted into business workflows.

    As a Data Science Manager, you will

    Lead and develop a high-performing team by coaching, creating development plans, and building a culture of strong execution, collaboration, and continuous learning.Drive end-to-end data science delivery from problem framing and data preparation through modeling, performance assessment, and operationalization of insights/models.

    Set and scale best practices across coding standards, version control, documentation, data security, and analytics/engineering practices-removing roadblocks and aligning cross-functional partners.


    We'd love to hear from people with:

    BA/BS (or equivalent experience)5-7+ years of experience in data science, analytics, or a closely related fieldProficiency with Python or R, SQL, and relational databasesWorking knowledge of machine learning/statistical techniques (e.g., regression, decision trees, classification, causal inference, clustering)Experience with cloud data/analytics solutions (e.g., Azure or AWS)Experience managing and coaching a team, with strong written/verbal communication skills and attention to detail

    Preferred qualifications

    MS in a quantitative field (e.g., Statistics, Math, Computer Science, Engineering, Economics, Psychology, Quantitative Social Science) or equivalent advanced experience8+ years managing a small team (approximately 2-4 people) and developing technical talentExperience with production ML practices (shared codebases, package creation, repositories, SDLC best practices), plus distributed processing/modern platforms (e.g., Databricks or similar)Experience with hyperparameter tuning and ongoing model performance monitoring (measurement, drift, stability)

    As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire , sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to

    If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

    The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

    We believe we do our best work when we're together, which is why we're onsite four days a week.

    Join us and inspire with every cup. Apply today!

    Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.

    Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at or .

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  • S

    software engineer- ST, Nashville TN  

    - Nashville
    Now Brewing - Software Engineer! From the beginning, Starbucks set ou... Read More
    Now Brewing - Software Engineer!

    From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

    As an Engineer, you'll help deliver high-quality, reliable, and stable technologies and security capabilities that enable teams to build, release, and operate software with confidence. You'll support critical engineering capabilities through installation, configuration, monitoring, analysis, maintenance, and technical support-while modeling Starbucks guiding principles.

    As an Engineer, you will Enable fast, reliable delivery by supporting development teams, resolving developer issues, and engineering build and release processes. Strengthen reliability and observability by implementing service monitoring, deep telemetry, and high-availability operational support-automating solutions across the environment. Build secure and compliant foundations by implementing technologies aligned to information security principles, maintaining secure configurations/baselines, and upholding applicable policies and regulatory requirements. We'd love to hear from people with: 0-4 years of professional industry experience with software development Bachelor's degree in Computer Science or related field
    Preferred qualifications Systems & production operations : 1+ years in systems/network administration or systems engineering, plus hands-on production support (monitoring/telemetry, troubleshooting, incident response; 24x7/on-call a plus ). Automation & coding: 1+ years coding/scripting for automation in Python, Java, Go, or C/C++ (Ruby/Perl also welcome) with strong debugging skills. Cloud & delivery tooling: experience with AWS/Azure and exposure to CI/CD or build/release tooling and automation. Core technical foundations: working knowledge of distributed systems, TCP/IP networking (DNS/routing), and databases/data stores (SQL/NoSQL).

    As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire , sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to .

    If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

    The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

    We believe we do our best work when we're together, which is why we're onsite four days a week.

    Join us and inspire with every cup. Apply today!

    Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.

    Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at or .

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