Earn $43,888 - $45,000 / year - In-Market Position

Benefits:

Health Insurance Dental Insurance Vision Insurance 401K program with Company match Employee Assistance Program Prescription drug discounts Employee discounts

Summary
We are seeking a highly motivated, results-driven Retail Operations Manager to lead a team of 100+ hourly merchandising associates, covering 200+ retail locations within a specific market area. The ideal candidate will enjoy traveling to retail store locations, engaging with employees and store personnel, and ensuring quality project execution for key merchandising initiatives such as category resets, new item cut-ins, product stocking, audits, and data / photo collection. This role is responsible for recruiting and training assigned employees, meeting client expectations, and achieving on-time project execution and financial metrics.

Essential Duties and Responsibilities:

Train, coach, manage and mentor hourly employees within a given market area Maintain 95%+ on-time execution rate for all assigned projects Foster interactive working relationships with retailers and client personnel Verbally communicate with assigned employees on a consistent basis Deliver timely responses to company team members providing actionable follow-ups Plan and organize staffing to meet client project requirements Manage district costs such as drivetime, mileage, and overtime Control merchandising expenses including overtime, drivetime, mileage, and related travel costs Cultivate a flexible labor pool to handle routine business spikes Work as part of a Regional team, contributing to the overall Region and Company success Enthusiastically travel to job worksites on a daily/weekly basis to engage with clients and employees, aimed at achieving execution excellence Handle employee relations matters in a professional manner while partnering with the Human Resources and Leave Departments Assist other Districts with staffing and execution as dictated by the business

Requirements:

Strong verbal and written communication skills Strong organizational skills including the ability to manage multiple tasks and projects High level of attention to detail and timely follow-up Intermediate skill level in web-based reporting and Microsoft Outlook, Excel, and Word Ability to stand and move for up to eight consecutive hours Routinely lift up to 25 pounds Possess a valid driver's license

Education and Experience Requirements:

Bachelor's degree in marketing, management, or a related field preferred or equivalent supervisory/management experience 1 - 2 years of retail or field operations experience Firm understanding of Retail and/or Retail Merchandising practices

Travel Requirements:

Approximately 65% travel required: Frequent, daily/weekly travel to stores and working with employees across the district is required Overnight stays may be required throughout the work week as dictated by business objectives and district boundaries

Why Join Driveline:

Industry-leading technology & innovation in retail execution. Career growth opportunities in a dynamic and evolving organization. Collaborative and fast-paced work environment with a highly motivated team.

If you are a strong communicator with a passion for driving field team performance, we invite you to apply and be part of our mission to revolutionize retail execution. Learn more about Driveline at .

Waiting period and eligibility criteria apply for benefit programs.

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Are you a dynamic professional with a passion for driving sales and market share growth? Join our team as a Customer Manager and take charge of managing our principals' business within designated customer accounts.

Acosta is a part of Acosta Group - a collective of the industry's most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.
Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in the world of omnichannel shopping. Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world.
But it's not just about what we do - it's about who we are. With a team of over 20,000 associates, we're a community of forward-thinking, value-driven professionals committed to an unmatched level of trust and transparency in the industry. And, we understand the importance of work-life balance, which is why many of our field roles provide our associates with flexible scheduling options. Join us and be a part of a team that values growth and making a real impact for our clients, retail partners and their customers.
Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact . Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)

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Here's what you'll be doing:

Achieve Sales Goals: Deliver principals' objectives, including volume and sales fundamentals such as merchandising, assortment, pricing, and shelving goals at the assigned customers, all at the lowest cost. Strategic Planning: Develop a comprehensive Customer Business Plan that aligns with the principals' business priorities and drives long-term success. Client Engagement: Personally call on all decision-makers at the customer to present and sell business plans, programs, and concepts that enhance business results. Cost Management: Achieve results at the lowest possible selling cost while maximizing company revenue through brokerage, commissions, bonuses, contest earnings, and more. Oversee all manufacturers' expenditures at the customer. In-Store Presence: Ensure a competitively superior in-store presence in the assigned stores by calling on headquarters, supervisors, and other customer operations personnel for both direct and indirect customers. Trade Marketing: Manage manufacturers' trade marketing funds, process direct shipments via the Sales Support Coordinator, and leverage data to sell concepts to the customer. Budget Adherence: Operate within the designated budget, ensuring efficient use of resources. Proactive Communication: Maintain open lines of communication with key principals to ensure alignment and collaboration. Retail Initiatives: Collaborate with Retail Sales Managers on major retail initiatives, including new product introductions, selling drives, and contests. Market Knowledge: Utilize your knowledge of the customer, market, and principal to involve marketing, technology, and administrative resources in achieving objectives. Timely Information Sharing: Provide timely information on selling priorities to Retail Sales Managers, supervisors, and shared resources in marketing, technology, and administration. Team Collaboration: Share information and customer/principal insights with team members to build organizational capacity and drive collective success. Technology Utilization: Utilize computer systems and technology to achieve the objectives of the Customer Business Plan and continuously develop and maintain skill levels to support the use of Acosta communication systems. Feedback and Improvement: Provide feedback to the Team Leader and/or General Manager on ways to build organizational capacity and improve business operations. Special Projects: Complete special projects as requested, contributing to the overall success of the team.

Education and Experience:

Bachelor's degree or equivalent in the relevant industry. At least six months of experience in retail (CPG), marketing, space management, or resets. Preferred: Sales administration or finance experience.

Skills:

Proficient in Microsoft PowerPoint, Excel, Word, Outlook, and web-based applications. Excellent presentation skills. Ability to manage multiple projects.

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