This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you excited about helping people with their digital interactions? Join our team as a Digital Support Specialist, where you'll enhance sales by efficiently handling orders and customer inquiries. You'll collaborate across departments to promote our products and services, adhering to company policies to support growth through exceptional service.

What our Digital Support Specialist Enjoy Most About the Role

Employing sales strategies to enhance product and service offerings and sharing successful techniques with colleagues.Contributing to the enhancement of customer satisfaction and retention.Processing orders for cable, internet, voice, and mobile services efficiently with new customers and partners.Addressing order issues across various vendors to optimize the delivery of our digital products.

Working Conditions

Office environment with variable hours; may include weekends, holidays, and split days off.

Required Qualifications

 

Education

High School Diploma or Equivalent

Experience

+2 years of experience in sales or customer service.

Skills & Abilities

Fluent in English, with strong reading, writing, and speaking skills.Excellent organizational and multitasking capabilities.Ability to work both independently and collaboratively.Effective problem resolution skills for customer complaints.Demonstrate sound judgment in job performance.Prioritize tasks efficiently.Comfortable with prolonged periods of sitting and handling numerous calls.Proficient in computer usage and various software applications

Preferred Qualifications

Experience with consultative sales techniques, including needs analysis and closing.Strong problem-solving skills and ability to thrive in fast-paced settings.Effective communication skills to understand caller needs and provide solutions.Familiarity with cable/telephony products and services.Knowledge of Cable, Internet, Voice, and Mobile industries.Understanding of product information, packaging, pricing, and promotions.
#LI-CB2
CSU102 2026-72162 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
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Staples is business to business. You’re what binds us together.

Hunts within defined territory to prospect and win net new small to medium business customers. B2Bs are also responsible to ramp and onboard net new won accounts to further expanding our customer base.  It is a high velocity sales position that leverages a prioritized call list to drive prospect engagement remotely by phone, video, face to face, and utilizing digital tools. 

What you’ll be doing:

Exhibit effective appointment setting skills and set the required number of appointments each week with the correct decision makers.Effective Selling SkillsUtilizing professional selling skillsDiscover prospects incremental and programmatic needsEffectively communicates Staples value propositions, capabilities, products and assortments including all categoriesCapable of overcoming objections and closing the sale.Utilize prescribed selling tools to prioritize activities and drive efficiency, as well as to document customer engagement and information (ex: Priority List, Tenfold, SFDC).Internal Partnerships: Effectively work with customer support/set up teams and category specialists to progress deals forward to closed wonImplements and ramps wins driving compliance to new account/programExpertise of prospect industry buying process’ and ability to support product selection and standardizationCreate sticky accounts which will continue to purchase from StaplesIntegrates feedback from prospects into their sales approachNew customer assortment and pricingInternal Teaming: Individual will need to communicate and work closely with Category Specialists, and Support teamsCustomer Communications: Individual is responsible to communicate with prospects daily in person and face to face in a professional manner

What you bring to the table:

Strong drive and a desire to winStrong aversion to complacencyProven ability to view rejection as a learning opportunity and double down on next best actionsExperience and proven track record of business developmentStrong ability to develop and deliver presentations virtually and in personConsultative selling, solutions selling, insight selling, negotiation and advanced client management skillsAbility to work with product category sales team membersStrong business, financial, operations and technology acumenAbility to analyze business and industry trends to create tailored solutions for prospects based upon Staples value propositionAbility to function independently with minimal daily supervisionAbility and motivation to find, develop, and close salesDemonstrated work ethic, self-disciplinedAbility to succeed in a competitive selling or goal-oriented environmentAbility to be coached and to incorporate feedbackProfessional appearance and demeanorStrong organization and time management skills

What’s needed- Basic Qualifications: 

1-3 years of successful sales experience or success as a Staples B2B Sales Associate3+ years experience in PowerPoint, Excel, and Outlook

What’s needed- Preferred Qualifications:

Bachelor’s DegreeKnowledge of Customer Relationship Management tool (CRM)Industry knowledge, a plus

We Offer:

Inclusive culture with associate-led Business Resource GroupsFlexible PTO (22 days) and Holiday Schedule Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! 

 

Work Location: This is a remote position with a regional focus. This position supports customers in Charlotte, NC. While the role primarily supports working from home, the individual performing this role would live within or adjacent to this region.

 

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity.  In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.

At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law. Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team.

Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers.

 

WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST

Talking to many different types of people from across the countryAnswering inbound phone calls from customers related to billing inquiriesEmpathizing with customers while accurately addressing their billing needs and meeting our high customer service standardsEstablishing and growing professional, positive relationships with Spectrum customersCollaborating with management on customer issue escalationsRepresenting a Fortune 100 company with professionalism and courtesy

 

We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you’ll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you’ll feel at home on our billing team.

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

Education: High school diploma or equivalentSchedule: Ability to work a variety of schedules including nights, weekends, and holidaysLanguage: Ability to read, write, speak and understand English

 

Preferred Qualifications

Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call centerTechnical Skills: MS Office, computer skills, typingSkills: Communication, organization, time management, problem-solving, efficient, multi-tasking, customer serviceAbilities: Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient
CCS114 2026-72443 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team.

Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers.

 

WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST

Talking to many different types of people from across the countryAnswering inbound phone calls from customers related to billing inquiriesEmpathizing with customers while accurately addressing their billing needs and meeting our high customer service standardsEstablishing and growing professional, positive relationships with Spectrum customersCollaborating with management on customer issue escalationsRepresenting a Fortune 100 company with professionalism and courtesy

 

We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you’ll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you’ll feel at home on our billing team.

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

Education: High school diploma or equivalentSchedule: Ability to work a variety of schedules including nights, weekends, and holidaysLanguage: Ability to read, write, speak and understand English

 

Preferred Qualifications

Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call centerTechnical Skills: MS Office, computer skills, typingSkills: Communication, organization, time management, problem-solving, efficient, multi-tasking, customer serviceAbilities: Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient
CCS114 2026-72443 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team.

Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers.

 

WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST

Talking to many different types of people from across the countryAnswering inbound phone calls from customers related to billing inquiriesEmpathizing with customers while accurately addressing their billing needs and meeting our high customer service standardsEstablishing and growing professional, positive relationships with Spectrum customersCollaborating with management on customer issue escalationsRepresenting a Fortune 100 company with professionalism and courtesy

 

We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you’ll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you’ll feel at home on our billing team.

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

Education: High school diploma or equivalentSchedule: Ability to work a variety of schedules including nights, weekends, and holidaysLanguage: Ability to read, write, speak and understand English

 

Preferred Qualifications

Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call centerTechnical Skills: MS Office, computer skills, typingSkills: Communication, organization, time management, problem-solving, efficient, multi-tasking, customer serviceAbilities: Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient
CCS114 2026-72443 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team.

Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers.

 

WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST

Talking to many different types of people from across the countryAnswering inbound phone calls from customers related to billing inquiriesEmpathizing with customers while accurately addressing their billing needs and meeting our high customer service standardsEstablishing and growing professional, positive relationships with Spectrum customersCollaborating with management on customer issue escalationsRepresenting a Fortune 100 company with professionalism and courtesy

 

We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you’ll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you’ll feel at home on our billing team.

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

Education: High school diploma or equivalentSchedule: Ability to work a variety of schedules including nights, weekends, and holidaysLanguage: Ability to read, write, speak and understand English

 

Preferred Qualifications

Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call centerTechnical Skills: MS Office, computer skills, typingSkills: Communication, organization, time management, problem-solving, efficient, multi-tasking, customer serviceAbilities: Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient
CCS114 2026-72443 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team.

Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers.

 

WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST

Talking to many different types of people from across the countryAnswering inbound phone calls from customers related to billing inquiriesEmpathizing with customers while accurately addressing their billing needs and meeting our high customer service standardsEstablishing and growing professional, positive relationships with Spectrum customersCollaborating with management on customer issue escalationsRepresenting a Fortune 100 company with professionalism and courtesy

 

We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you’ll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you’ll feel at home on our billing team.

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

Education: High school diploma or equivalentSchedule: Ability to work a variety of schedules including nights, weekends, and holidaysLanguage: Ability to read, write, speak and understand English

 

Preferred Qualifications

Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call centerTechnical Skills: MS Office, computer skills, typingSkills: Communication, organization, time management, problem-solving, efficient, multi-tasking, customer serviceAbilities: Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient
CCS114 2026-72443 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team.

Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers.

 

WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST

Talking to many different types of people from across the countryAnswering inbound phone calls from customers related to billing inquiriesEmpathizing with customers while accurately addressing their billing needs and meeting our high customer service standardsEstablishing and growing professional, positive relationships with Spectrum customersCollaborating with management on customer issue escalationsRepresenting a Fortune 100 company with professionalism and courtesy

 

We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you’ll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you’ll feel at home on our billing team.

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

Education: High school diploma or equivalentSchedule: Ability to work a variety of schedules including nights, weekends, and holidaysLanguage: Ability to read, write, speak and understand English

 

Preferred Qualifications

Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call centerTechnical Skills: MS Office, computer skills, typingSkills: Communication, organization, time management, problem-solving, efficient, multi-tasking, customer serviceAbilities: Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient
CCS114 2026-72443 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
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About Us

One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.

In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.

Employment type:

Full time 

What you'll be working on:

Managing a patient panel with a broad array of patient needs; conducting a mix of acute, chronic, and well visits Treating patients in-office or in testing centers as well as conducting occasional tele-health visits Continuous learning during weekly Clinical Rounds and through other modalities Ongoing collaboration with in-office teammates via daily huddles, as well as with virtual clinical teams  Utilization of your specific clinical training and opportunities to perform in-office procedures  Supervising one or more NP or PA colleagues Willing to obtain additional state licensure and credentialing for One Medical virtual primary care in additional states

Education, licenses, and experiences required for this role:

Enrolled in, or have completed, an accredited Internal or Family Medicine residency program Practiced at least 2 of the last 5 years in an outpatient primary care setting Board Certified in Family Medicine or Internal Medicine. If not yet Board Certified, must presently be a Board Eligible Family Medicine or Internal Medicine Resident, or have completed a Family Medicine or Internal Medicine Residency Program within the last calendar year and scheduled to take the next available Board Exam State licensed in CA, obtained before your One Medical start date

One Medical providers also demonstrate:

A passion for human-centered primary care  The ability to successfully communicate with and provide care to individuals of all backgrounds    The ability to effectively use technology to deliver high quality care Clinical proficiency in evidence-based primary care The desire to be an integral part of a team dedicated to changing healthcare delivery An openness to feedback and reflection to gain productive insight into strengths and weaknesses The ability to confidently navigate uncertain situations with both patients and colleagues Readiness to adapt personal and interpersonal behavior to meet the needs of our patients

This is a full-time role based in Concord, CA. 

One Medical is committed to fair and equitable compensation practices.

The base salary range for this role is $308,700 to $328,000 per year based on a full-time schedule. Final determination of starting pay may vary based on factors such as practice experience and patient care schedule. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. For more information, visit https://www.onemedical.com/careers/.

Relocation assistance may be available for this role.

One Medical offers a robust benefits package designed to aid your health and wellness.  All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire:

Taking care of you today

Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year

Protecting your future for you and your family

401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance

In addition to the comprehensive benefits package outlined above, practicing clinicians also receive

Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical’s Annual REAL primary care conference

One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.

One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.  Please refer to the E-Verification Poster and Right to Work Poster for additional information.

 

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We are currently seeking an Associate Director to drive our credit line increase credit strategy for our Card business. This is a high-impact role with significant senior-level exposure, requiring a strategic thinker who can combine deep credit expertise with innovative approaches that balance risk and growth.

The selected individual will shape and advance our CLI strategy through data-driven analysis and cross-functional leadership. This includes evaluating new data sources to strengthen decision-making, acting as customer for data science teams building new models, and partnering with product and acquisition teams to design and market a comprehensive end-to-end customer line strategy.

Key Responsibilities

Develop and refine CLI policies to achieve both risk and growth objectives.

Conduct deep credit analysis to identify trends, risks, and opportunities within the portfolio.

Design and execute A/B testing strategies to evaluate new approaches and optimize outcomes.

· Prepare and deliver presentations to executive leadership, providing clear insights and actionable recommendations.

· Lead cross-functional teams (Product, Marketing, Technology, Operations) to bring strategies to life with great customer experience and flawless execution.

· Develop and execute on business requirements to implement credit/business strategies to improve our lending portfolio

· Effectively prioritize competing initiatives and share with senior leadership tradeoffs and constraints across various projects

· Partner with business leaders across functional areas to define priorities, align resources, and communicate progress to executive leadership

Qualifications

Bachelor’s Degree in a quantitative discipline (Engineering, Statistics, Economics, Business Management, or Computer Science)

5+ years of experience in experience in consumer lending, driving informative risk decisions through analyses; Master’s or PHD degrees may offset experience

Advanced analytical skillset using tools such as SQL, SAS, R, or Python

Innovative and capable of developing creative solutions to complex, data-driven problems

Location: Charlotte, NC // HYBRID (Tues. - Thurs.)

Who we Are

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.

Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with: 

Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances

Up to 4% matching 401(k)  

Employee Stock Purchase Plan (10% share discount)  

Tuition reimbursement  

Paid time off (15 days’ vacation per year, prorated based on start date)

Paid sick leave as determined by state or local ordinance (prorated based on start date)

11 Paid holidays (4 floating holidays, prorated based on start date)

Paid volunteer time (3 days per year, prorated based on start date)

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Lead Analyst, Credit Card Strategy and Analytics

Location: Charlotte, NC (Hybrid schedule)

OneMain Financial is looking for a Lead Strategy Analyst to join our Card Analytics team in Charlotte, NC or Wilmington, DE. This is an exciting opportunity to develop risk management strategies and provide analytics insights to mitigate losses as well as enable future growth of our credit card portfolio. 

In the Role

Working with various partners the role will have responsibilities of reporting, strategy implementation, strategy validation, and ad-hoc analyses including customer segmentation, competitive analysis, sensitivity analysis, and modeling.

A successful candidate will expand their competencies and grow their business and industry acumen, as well as demonstrate the ability to work on complex processes or projects across the end-to-end project cycle. They will gain knowledge to suggest new answers to old questions, develop insights and push the traditional boundaries of the lending industry.

Under manager guidance, design, recommend, document, and execute targeting optimization using multiple disparate data sources.

Utilize data query tools (SQL, SAS, Python) and analytical software to develop, test, and execute new strategies.

Implement quality control processes to ensure data accuracy. 

Continually enhance existing processes and reporting through automation, quality control, presentation, and insights.

Effectively summarize and present results and insights to management.

Innovative and capable of developing a highly analytical approach to solving problems

Requirements

Bachelor’s degree (Graduate Preferred) in a quantitative discipline, such as Engineering, Statistics, Economics, Business Management, or Computer Science and 3+ years of related experience required.

SQL knowledge highly preferred

SAS experience preferred

Strong Excel/MS Office skills required

3+ years of experience in a complex, data-driven problem-solving environment

Lending or consumer finance industry experience preferred

Who we Are

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.

Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with: 

Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances 

Up to 4% matching 401(k)   

Employee Stock Purchase Plan (10% share discount)   

Tuition reimbursement   

Paid time off (15 days’ vacation per year) 

Paid sick leave as determined by state or local ordinance, prorated based on start date 

Paid holidays (11 days per year, based on start date) 

Paid volunteer time (3 days per year, prorated based on start date) 

Read Less

Be part of an amazing story

Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout inspiring stores and irresistible productsabout the excitement of the Macys 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. Weve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

As a Cosmetic Sales Colleague - also known as a Beauty Advisor - you are the trusted expert our customers turn to for all things beauty. Passionate about both products and people, you play a key role in creating a personalized and inspiring shopping experience that builds confidence and drives sales.

Youll serve as both an educator and a beauty expert - offering expert advice, conducting product demonstrations, and providing tailored consultations that may include makeup application and skincare recommendations. Your deep product knowledge and ability to stay current on trends allow you to introduce customers to new items and innovations that match their unique needs and style. Building lasting client relationships is at the heart of your role. Youll proactively grow and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service - always with the goal of exceeding expectations and achieving sales goals.

By combining genuine hospitality, strong product knowledge, and a passion for beauty, youll help every customer leave feeling confident, cared for, and excited to return.

How our Beauty Colleagues spend their day

Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. Before getting started, they review their sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions - so theyre fully informed and ready to engage, educate, and sell with confidence.
On the floor, they focus on the customer - offering a warm welcome, making eye contact, and creating friendly, personal conversations to create customer relationships to bring the customers back.
Throughout the day, they maintain a shoppable space by maintaining the counter and sales floor, refresh signage and pricing, and assist with merchandise moves as needed to support a seamless customer experience. .They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customers name. 
We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.
And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.

Who You Are

Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
Must be able to:

Understand and communicate effectively with customers, co-workers, and supervisors
Read and understand employment policies and safety rules/procedures in English

Deliver personalized beauty experiences by building relationships with customers, uncovering their needs, demonstrating product application, and educating them on the benefits and use of beauty products.
Drive sales and client loyalty by maintaining an organized and shoppable space, leveraging clienteling tools to promote offers and product launches, participating in sales events, and staying up to date through ongoing training and vendor education.
Meeting and surpassing daily sales goals by delivering exceptional service
Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience
At least 1 year of customer service or selling experience required

Essential Physical Requirements You Will Perform

This position requires talking, lifting, constant moving, standing, and reaching with arms and hands.
Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level
Requires close vision, color vision, depth perception, and focus adjustment
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macys! Whether youre helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in peoples lives.

Join us and help write the next chapter in our story - Apply Today!

 

 

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

 

 

BEAUTY00

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.

In addition to hourly rate, may receive 3% - 3% on commission eligible net sales

Read Less

This full-time position offers flexible work hours and ample opportunities for advancement into management roles.

You will work remotely to serve clients and offer valuable advice and protection to individuals and their families.

?What We Offer:

Remote, work from home career.
Average first-year earnings of $69K commission + bonuses.
Life-long residual income through renewals.
Unionized position with stock options.
Excellent benefits package - medical, dental, and prescription coverage.
Exceptional training with experienced managers.
High-quality leads provided: no calling family or friends.
Flexible hours: this is a fulltime career, but you can choose when you work.
Opportunities for advancement and recognition as we promote from within.
Dynamic Team Environment: Our virtual workplace thrives on a vibrant team. atmosphere. While this position is remote, you will have lots of support.

Qualities We Value:

Willingness to learn and be coached as we provide comprehensive training.
Outgoing and Friendly Personality: a positive and approachable demeanor.
A strong desire to help others: provide valuable advice and services.
Effective Communication Skills: your ability to connect with others is crucial.
Sales or customer service experience is advantageous but not mandatory.

Your Qualifications:

Laptop or computer with camera is required.
Possession of, or willingness to obtain an LLQP license.
Basic computer literacy is essential.
Primary residence in Canada or USA: you must reside in North America to be eligible.

Your Job Responsibilities:

Contact the leads we provide to schedule virtual meetings with clients.
Present benefit programs to enroll new clients and cultivate relationships with them.
Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.
Read Less

This full-time position offers flexible work hours and ample opportunities for advancement into management roles.

You will work remotely to serve clients and offer valuable advice and protection to individuals and their families.

?What We Offer:

Remote, work from home career.
Average first-year earnings of $69K commission + bonuses.
Life-long residual income through renewals.
Unionized position with stock options.
Excellent benefits package - medical, dental, and prescription coverage.
Exceptional training with experienced managers.
High-quality leads provided: no calling family or friends.
Flexible hours: this is a fulltime career, but you can choose when you work.
Opportunities for advancement and recognition as we promote from within.
Dynamic Team Environment: Our virtual workplace thrives on a vibrant team. atmosphere. While this position is remote, you will have lots of support.

Qualities We Value:

Willingness to learn and be coached as we provide comprehensive training.
Outgoing and Friendly Personality: a positive and approachable demeanor.
A strong desire to help others: provide valuable advice and services.
Effective Communication Skills: your ability to connect with others is crucial.
Sales or customer service experience is advantageous but not mandatory.

Your Qualifications:

Laptop or computer with camera is required.
Possession of, or willingness to obtain an LLQP license.
Basic computer literacy is essential.
Primary residence in Canada or USA: you must reside in North America to be eligible.

Your Job Responsibilities:

Contact the leads we provide to schedule virtual meetings with clients.
Present benefit programs to enroll new clients and cultivate relationships with them.
Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.
Read Less

This full-time position offers flexible work hours and ample opportunities for advancement into management roles.

You will work remotely to serve clients and offer valuable advice and protection to individuals and their families.

?What We Offer:

Remote, work from home career.
Average first-year earnings of $69K commission + bonuses.
Life-long residual income through renewals.
Unionized position with stock options.
Excellent benefits package - medical, dental, and prescription coverage.
Exceptional training with experienced managers.
High-quality leads provided: no calling family or friends.
Flexible hours: this is a fulltime career, but you can choose when you work.
Opportunities for advancement and recognition as we promote from within.
Dynamic Team Environment: Our virtual workplace thrives on a vibrant team. atmosphere. While this position is remote, you will have lots of support.

Qualities We Value:

Willingness to learn and be coached as we provide comprehensive training.
Outgoing and Friendly Personality: a positive and approachable demeanor.
A strong desire to help others: provide valuable advice and services.
Effective Communication Skills: your ability to connect with others is crucial.
Sales or customer service experience is advantageous but not mandatory.

Your Qualifications:

Laptop or computer with camera is required.
Possession of, or willingness to obtain an LLQP license.
Basic computer literacy is essential.
Primary residence in Canada or USA: you must reside in North America to be eligible.

Your Job Responsibilities:

Contact the leads we provide to schedule virtual meetings with clients.
Present benefit programs to enroll new clients and cultivate relationships with them.
Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.
Read Less

This full-time position offers flexible work hours and ample opportunities for advancement into management roles.

You will work remotely to serve clients and offer valuable advice and protection to individuals and their families.

?What We Offer:

Remote, work from home career.
Average first-year earnings of $69K commission + bonuses.
Life-long residual income through renewals.
Unionized position with stock options.
Excellent benefits package - medical, dental, and prescription coverage.
Exceptional training with experienced managers.
High-quality leads provided: no calling family or friends.
Flexible hours: this is a fulltime career, but you can choose when you work.
Opportunities for advancement and recognition as we promote from within.
Dynamic Team Environment: Our virtual workplace thrives on a vibrant team. atmosphere. While this position is remote, you will have lots of support.

Qualities We Value:

Willingness to learn and be coached as we provide comprehensive training.
Outgoing and Friendly Personality: a positive and approachable demeanor.
A strong desire to help others: provide valuable advice and services.
Effective Communication Skills: your ability to connect with others is crucial.
Sales or customer service experience is advantageous but not mandatory.

Your Qualifications:

Laptop or computer with camera is required.
Possession of, or willingness to obtain an LLQP license.
Basic computer literacy is essential.
Primary residence in Canada or USA: you must reside in North America to be eligible.

Your Job Responsibilities:

Contact the leads we provide to schedule virtual meetings with clients.
Present benefit programs to enroll new clients and cultivate relationships with them.
Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.
Read Less

Be part of an amazing story

Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout inspiring stores and irresistible productsabout the excitement of the Macys 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. Weve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

As a Cosmetic Sales Colleague - also known as a Beauty Advisor - you are the trusted expert our customers turn to for all things beauty. Passionate about both products and people, you play a key role in creating a personalized and inspiring shopping experience that builds confidence and drives sales.

Youll serve as both an educator and a beauty expert - offering expert advice, conducting product demonstrations, and providing tailored consultations that may include makeup application and skincare recommendations. Your deep product knowledge and ability to stay current on trends allow you to introduce customers to new items and innovations that match their unique needs and style. Building lasting client relationships is at the heart of your role. Youll proactively grow and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service - always with the goal of exceeding expectations and achieving sales goals.

By combining genuine hospitality, strong product knowledge, and a passion for beauty, youll help every customer leave feeling confident, cared for, and excited to return.

How our Beauty Colleagues spend their day

Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. Before getting started, they review their sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions - so theyre fully informed and ready to engage, educate, and sell with confidence.
On the floor, they focus on the customer - offering a warm welcome, making eye contact, and creating friendly, personal conversations to create customer relationships to bring the customers back.
Throughout the day, they maintain a shoppable space by maintaining the counter and sales floor, refresh signage and pricing, and assist with merchandise moves as needed to support a seamless customer experience. .They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customers name. 
We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.
And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.

Who You Are

Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
Must be able to:

Understand and communicate effectively with customers, co-workers, and supervisors
Read and understand employment policies and safety rules/procedures in English

Deliver personalized beauty experiences by building relationships with customers, uncovering their needs, demonstrating product application, and educating them on the benefits and use of beauty products.
Drive sales and client loyalty by maintaining an organized and shoppable space, leveraging clienteling tools to promote offers and product launches, participating in sales events, and staying up to date through ongoing training and vendor education.
Meeting and surpassing daily sales goals by delivering exceptional service
Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience
At least 1 year of customer service or selling experience required

Essential Physical Requirements You Will Perform

This position requires talking, lifting, constant moving, standing, and reaching with arms and hands.
Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level
Requires close vision, color vision, depth perception, and focus adjustment
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macys! Whether youre helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in peoples lives.

Join us and help write the next chapter in our story - Apply Today!

 

 

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

 

 

BEAUTY00

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.

In addition to hourly rate, may receive 3% - 3% on commission eligible net sales

Read Less

Be part of an amazing story

Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout inspiring stores and irresistible productsabout the excitement of the Macys 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. Weve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

As a Counter Manager, you will lead a dynamic team of Beauty Advisors while managing all aspects of a specific cosmetics brand. Your role blends leadership, creativity, and customer engagementdelivering genuine hospitality through personalized consultations, expert product application, and a deep understanding of each customers beauty and style preferences.

Youll inspire teamwork to drive sales and elevate the customer experience by creating meaningful, long-lasting connections. With a strong focus on client development, you will cultivate a loyal customer base through outreach, follow-up, and consistent, personalized service.

In addition to meeting and exceeding sales goals, youll analyze business performance, execute vendor events and promotions, and partner with vendors and store leadership to grow the business. You'll also oversee stock presentation, hygiene standards, and team performance to ensure an exceptional and polished brand experience.

How our Counter Managers spend their day

Every day starts with a positive example. As a Counter Manager, you come in energized and ready to inspire your team - wearing your name badge with pride, greeting colleagues with genuine warmth, and ensuring your counter is polished, organized, and fully prepared to welcome customers. You set the tone by reviewing daily sales goals, staying informed on new launches, top-performing products, and current beauty trends - so you're equipped to lead with confidence, support your team, and deliver exceptional service to every customer.
On the floor, you lead through action - welcoming customers with genuine hospitality, making eye contact, and starting friendly, personal conversations that build lasting relationships.
You help maintain a shoppable space by ensuring testers are clean and well-stocked, signage and pricing are current, and displays reflect brand standards. You lead by example, jumping in to support merchandising updates and keeping the space visually appealing and welcoming throughout the day.
You help the team Finish Strong - by  coaching them to share Loyalty benefits, making sure customers leave with everything they need, and ending each interaction with a sincere thank-you, often using the customers name and adding a personal touch.
You know that service starts with each other. You model collaboration, honesty, and care - supporting your peers so the whole team can better serve our customers and communities.
And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.

Who You Are and What You Will Do

Deliver exceptional customer service through personalized consultations and expert product knowledge
Build lasting relationships with clients and drive client development through outreach and follow-up
Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results and implement strategies to grow business and improve results
Plan and execute in-store and vendor-led events to drive traffic and engagement
Maintain brand standards through proper merchandising, hygiene, and stock replenishment
Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
Collaborate with vendors, personal stylists, and store leadership to optimize outcomes
Resolve customer concerns in a professional and customer-first manner
Stay informed on new launches, best-sellers, and beauty trends to support team education
Manage multiple priorities in a fast-paced environment with strong attention to detail
Demonstrate flexibility, sound judgment, and a passion for the beauty industry
35 years of relevant retail, beauty, or leadership experience preferred
Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
Must be able to:

Understand and communicate effectively with customers, co-workers, and supervisors
Read and understand employment policies and safety rules/procedures in English

Essential Physical Requirements You Will Perform

This position requires talking, lifting, constant moving, standing, and reaching with arms and hands.
Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level
Requires close vision, color vision, depth perception, and focus adjustment
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.

About Us 

This is a great time to join Macys! Whether youre helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in peoples lives.? 

Join us and help write the next chapter in our story - Apply Today! 

 

 

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

 

 

BEAUTY00

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.

In addition to hourly rate, may receive 3% - 3% on commission eligible net sales

Read Less

Be part of an amazing story

Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout inspiring stores and irresistible productsabout the excitement of the Macys 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. Weve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

As a Counter Manager, you will lead a dynamic team of Beauty Advisors while managing all aspects of a specific cosmetics brand. Your role blends leadership, creativity, and customer engagementdelivering genuine hospitality through personalized consultations, expert product application, and a deep understanding of each customers beauty and style preferences.

Youll inspire teamwork to drive sales and elevate the customer experience by creating meaningful, long-lasting connections. With a strong focus on client development, you will cultivate a loyal customer base through outreach, follow-up, and consistent, personalized service.

In addition to meeting and exceeding sales goals, youll analyze business performance, execute vendor events and promotions, and partner with vendors and store leadership to grow the business. You'll also oversee stock presentation, hygiene standards, and team performance to ensure an exceptional and polished brand experience.

How our Counter Managers spend their day

Every day starts with a positive example. As a Counter Manager, you come in energized and ready to inspire your team - wearing your name badge with pride, greeting colleagues with genuine warmth, and ensuring your counter is polished, organized, and fully prepared to welcome customers. You set the tone by reviewing daily sales goals, staying informed on new launches, top-performing products, and current beauty trends - so you're equipped to lead with confidence, support your team, and deliver exceptional service to every customer.
On the floor, you lead through action - welcoming customers with genuine hospitality, making eye contact, and starting friendly, personal conversations that build lasting relationships.
You help maintain a shoppable space by ensuring testers are clean and well-stocked, signage and pricing are current, and displays reflect brand standards. You lead by example, jumping in to support merchandising updates and keeping the space visually appealing and welcoming throughout the day.
You help the team Finish Strong - by  coaching them to share Loyalty benefits, making sure customers leave with everything they need, and ending each interaction with a sincere thank-you, often using the customers name and adding a personal touch.
You know that service starts with each other. You model collaboration, honesty, and care - supporting your peers so the whole team can better serve our customers and communities.
And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.

Who You Are and What You Will Do

Deliver exceptional customer service through personalized consultations and expert product knowledge
Build lasting relationships with clients and drive client development through outreach and follow-up
Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results and implement strategies to grow business and improve results
Plan and execute in-store and vendor-led events to drive traffic and engagement
Maintain brand standards through proper merchandising, hygiene, and stock replenishment
Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
Collaborate with vendors, personal stylists, and store leadership to optimize outcomes
Resolve customer concerns in a professional and customer-first manner
Stay informed on new launches, best-sellers, and beauty trends to support team education
Manage multiple priorities in a fast-paced environment with strong attention to detail
Demonstrate flexibility, sound judgment, and a passion for the beauty industry
35 years of relevant retail, beauty, or leadership experience preferred
Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
Must be able to:

Understand and communicate effectively with customers, co-workers, and supervisors
Read and understand employment policies and safety rules/procedures in English

Essential Physical Requirements You Will Perform

This position requires talking, lifting, constant moving, standing, and reaching with arms and hands.
Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level
Requires close vision, color vision, depth perception, and focus adjustment
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.

About Us 

This is a great time to join Macys! Whether youre helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in peoples lives.? 

Join us and help write the next chapter in our story - Apply Today! 

 

 

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

 

 

BEAUTY00

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.

In addition to hourly rate, may receive 3% - 3% on commission eligible net sales

Read Less

Be part of an amazing story

Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout inspiring stores and irresistible productsabout the excitement of the Macys 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. Weve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

As a Cosmetic Sales Colleague - also known as a Beauty Advisor - you are the trusted expert our customers turn to for all things beauty. Passionate about both products and people, you play a key role in creating a personalized and inspiring shopping experience that builds confidence and drives sales.

Youll serve as both an educator and a beauty expert - offering expert advice, conducting product demonstrations, and providing tailored consultations that may include makeup application and skincare recommendations. Your deep product knowledge and ability to stay current on trends allow you to introduce customers to new items and innovations that match their unique needs and style. Building lasting client relationships is at the heart of your role. Youll proactively grow and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service - always with the goal of exceeding expectations and achieving sales goals.

By combining genuine hospitality, strong product knowledge, and a passion for beauty, youll help every customer leave feeling confident, cared for, and excited to return.

How our Beauty Colleagues spend their day

Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. Before getting started, they review their sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions - so theyre fully informed and ready to engage, educate, and sell with confidence.
On the floor, they focus on the customer - offering a warm welcome, making eye contact, and creating friendly, personal conversations to create customer relationships to bring the customers back.
Throughout the day, they maintain a shoppable space by maintaining the counter and sales floor, refresh signage and pricing, and assist with merchandise moves as needed to support a seamless customer experience. .They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customers name. 
We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.
And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.

Who You Are

Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
Must be able to:

Understand and communicate effectively with customers, co-workers, and supervisors
Read and understand employment policies and safety rules/procedures in English

Deliver personalized beauty experiences by building relationships with customers, uncovering their needs, demonstrating product application, and educating them on the benefits and use of beauty products.
Drive sales and client loyalty by maintaining an organized and shoppable space, leveraging clienteling tools to promote offers and product launches, participating in sales events, and staying up to date through ongoing training and vendor education.
Meeting and surpassing daily sales goals by delivering exceptional service
Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience
At least 1 year of customer service or selling experience required

Essential Physical Requirements You Will Perform

This position requires talking, lifting, constant moving, standing, and reaching with arms and hands.
Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level
Requires close vision, color vision, depth perception, and focus adjustment
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macys! Whether youre helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in peoples lives.

Join us and help write the next chapter in our story - Apply Today!

 

 

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

 

 

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This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.

In addition to hourly rate, may receive 3% - 3% on commission eligible net sales

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