This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.

 

Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty.

How You’ll Make an Impact   

Engage with customers to resolve billing inquiries, product questions and service complaintsApply telephone-based techniques to retain customers and upsell Spectrum’s video, data and phone productsMaintain high levels of professionalism and courtesy in every customer interactionAchieve and exceed activity goals by following call handling metrics such as productive time and handle timeMaster order processing within the billing system for retained accounts and new sales entriesDemonstrate proficiency in explaining Spectrum’s products and services while effectively comparing them to competitorsSupport efforts to enhance the customer experience through every transaction

Working Conditions   

Office environment

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education  

High school diploma or equivalent

Skills   

Ability to read, write, speak and understand EnglishDemonstrated working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone)Ability to work variable hours; may include weekends, holidays, and split days offAbility to communicate effectively with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight forward, and professional mannerAbility to apply appropriate customer solutions and sales techniques and demonstrate sustained achievement of stated customer solutions goalsEffective computer and consumer electronics skillsAbility to use personal computer and relevant software applications including the billing systemProven verbal and written communication skillsAbility to handle irate customers and resolve issuesAbility to prioritize and organize effectively

Preferred Qualifications

 

Experience

2+ years of call center experience in customer service or phone sales, or equivalent experience

#ZRSM2

#LI-TH1
CRT110 2026-77280 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.

 

Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty.

How You’ll Make an Impact   

Engage with customers to resolve billing inquiries, product questions and service complaintsApply telephone-based techniques to retain customers and upsell Spectrum’s video, data and phone productsMaintain high levels of professionalism and courtesy in every customer interactionAchieve and exceed activity goals by following call handling metrics such as productive time and handle timeMaster order processing within the billing system for retained accounts and new sales entriesDemonstrate proficiency in explaining Spectrum’s products and services while effectively comparing them to competitorsSupport efforts to enhance the customer experience through every transaction

Working Conditions   

Office environment

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education  

High school diploma or equivalent

Skills   

Ability to read, write, speak and understand EnglishDemonstrated working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone)Ability to work variable hours; may include weekends, holidays, and split days offAbility to communicate effectively with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight forward, and professional mannerAbility to apply appropriate customer solutions and sales techniques and demonstrate sustained achievement of stated customer solutions goalsEffective computer and consumer electronics skillsAbility to use personal computer and relevant software applications including the billing systemProven verbal and written communication skillsAbility to handle irate customers and resolve issuesAbility to prioritize and organize effectively

Preferred Qualifications

 

Experience

2+ years of call center experience in customer service or phone sales, or equivalent experience

#ZRSM2

#LI-TH1
CRT110 2026-77280 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $80,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.

 

Solutions-oriented? Positive mindset? If so, a role as a Sales and Customer Solutions Representative at Spectrum might be right for you. In this individual contributor role based in one of our call centers, you will be the first point of contact for customers, managing inbound calls, investigating concerns, resolving issues in real time, and identifying opportunities to upsell or cross-sell products and services as appropriate while strengthening customer satisfaction, loyalty, and the Spectrum brand. You will have the opportunity to build a rewarding and successful career with us while achieving your financial goals, equipped with the tools and resources needed as a member of our team.

How You’ll Make an Impact

Actively supporting efforts to simplify and enhance customer experience while maintaining high levels of professionalism and courtesyMeeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customersResponding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaintsMastering order processing within the billing system for retained accounts, new sales, and account lookupsDemonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers

Working Conditions   

Comfortable working a Monday through Friday schedule in a fast-paced, team-oriented, in-office call center environment

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education  

High school diploma or equivalent

Experience   

1+ years of sales experience

Skills   

Ability to read, write, speak and understand EnglishAbility to communicate in a clear, professional mannerMust be available to work a flexible schedule and overtime as requestedWorking knowledge of telecommunications services including Video, Internet, Voice and Mobile productsAbility to use computer and multiple software applications simultaneously Ability to demonstrate a record of success in your sales career to date

#ZRSM2

#LI-CB3
SRT100 2026-76258 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Do you have a knack for resolving customer issues and providing reliable support? As a Customer Service Representative for Spectrum Business, you’ll manage customer billing inquiries, process payments and establish positive relationships through every interaction. Your commitment to service will shape customer loyalty and strengthen Spectrum’s reputation for excellence. 

How You’ll Make an Impact 

Address customer billing questions and efficiently process payments Present and discuss Spectrum products and services to meet customer needs Interact professionally to represent Spectrum’s commitment to quality Resolve customer concerns in alignment with company policies Remain knowledgeable about Spectrum services to provide informed assistance Accurately document customer account records Participate in coaching sessions and adhere to work schedules 

Working Conditions 

Normal office environment 

What You’ll Bring to Spectrum 

Required Qualifications 

 

Education  

High school diploma or equivalent 

Experience 

Experience providing core basic customer service to external customers 

Skills 

Ability to read, write, speak and understand English 

Preferred Qualifications 

 

Experience 

6+ months customer service or related experience 6+ months of heavy volume phone experience  6+ months working with computers and software applications Experience in cable operations or telecommunications call center 

Skills 

Ability to navigate multiple systems, applications, and tools simultaneously while handling calls and maintaining a high standard of customer service  
#LI-MY1
CCM118 2026-77271 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Do you have a knack for resolving customer issues and providing reliable support? As a Customer Service Representative for Spectrum Business, you’ll manage customer billing inquiries, process payments and establish positive relationships through every interaction. Your commitment to service will shape customer loyalty and strengthen Spectrum’s reputation for excellence. 

How You’ll Make an Impact 

Address customer billing questions and efficiently process payments Present and discuss Spectrum products and services to meet customer needs Interact professionally to represent Spectrum’s commitment to quality Resolve customer concerns in alignment with company policies Remain knowledgeable about Spectrum services to provide informed assistance Accurately document customer account records Participate in coaching sessions and adhere to work schedules 

Working Conditions 

Normal office environment 

What You’ll Bring to Spectrum 

Required Qualifications 

 

Education  

High school diploma or equivalent 

Experience 

Experience providing core basic customer service to external customers 

Skills 

Ability to read, write, speak and understand English 

Preferred Qualifications 

 

Experience 

6+ months customer service or related experience 6+ months of heavy volume phone experience  6+ months working with computers and software applications Experience in cable operations or telecommunications call center 

Skills 

Ability to navigate multiple systems, applications, and tools simultaneously while handling calls and maintaining a high standard of customer service  
#LI-MY1
CCM118 2026-77271 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Curious about a role where your problem-solving skills can truly have influence on customers every day? At Spectrum, you’ll address technical questions and billing inquiries while ensuring each interaction leaves a lasting positive impression. As a trusted resource, you help elevate customer satisfaction and contribute to Spectrum’s commitment to service excellence. 

How You’ll Make an Impact 

Provide prompt support for Spectrum internet, phone and video services by troubleshooting and resolving core technical issues Address billing inquiries and facilitate payment processing with accuracy and professionalism Present and explain Spectrum products and services to customers to ensure they understand available options Manage customer interactions efficiently, consistently delivering quality and integrity Document all actions and updates to customer accounts clearly and thoroughly Escalate complex customer issues to management or support teams as needed for resolution Participate in coaching sessions to continuously improve customer service performance Comply with Spectrum’s policies, procedures and work schedules 

Working Conditions 

Work in normal office conditions 

What You’ll Bring to Spectrum 

 

Required Qualifications 

 

Education  

High school diploma or equivalent 

Experience 

Experience providing core technical support and customer service to external customers 

Skills 

Ability to read, write, speak and understand English 

Preferred Qualifications 

 

Experience 

6+ months of customer service or related experience 6+ months of core technical support experience 6+ months of heavy volume phone experience 6+ months of working with computers and software applications Experience working in cable operations or telecommunications call center 

Skills 

Ability to navigate multiple systems, applications, and tools while handling calls and maintaining a high standard of customer service  Ability to handle multiple tasks Strong organization and time management skills Proven interpersonal skills Proficiency with PCs, Microsoft Office Suite and general intranet navigation  
#LI-MY1
CCM121 2026-77255 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Curious about a role where your problem-solving skills can truly have influence on customers every day? At Spectrum, you’ll address technical questions and billing inquiries while ensuring each interaction leaves a lasting positive impression. As a trusted resource, you help elevate customer satisfaction and contribute to Spectrum’s commitment to service excellence. 

How You’ll Make an Impact 

Provide prompt support for Spectrum internet, phone and video services by troubleshooting and resolving core technical issues Address billing inquiries and facilitate payment processing with accuracy and professionalism Present and explain Spectrum products and services to customers to ensure they understand available options Manage customer interactions efficiently, consistently delivering quality and integrity Document all actions and updates to customer accounts clearly and thoroughly Escalate complex customer issues to management or support teams as needed for resolution Participate in coaching sessions to continuously improve customer service performance Comply with Spectrum’s policies, procedures and work schedules 

Working Conditions 

Work in normal office conditions 

What You’ll Bring to Spectrum 

 

Required Qualifications 

 

Education  

High school diploma or equivalent 

Experience 

Experience providing core technical support and customer service to external customers 

Skills 

Ability to read, write, speak and understand English 

Preferred Qualifications 

 

Experience 

6+ months of customer service or related experience 6+ months of core technical support experience 6+ months of heavy volume phone experience 6+ months of working with computers and software applications Experience working in cable operations or telecommunications call center 

Skills 

Ability to navigate multiple systems, applications, and tools while handling calls and maintaining a high standard of customer service  Ability to handle multiple tasks Strong organization and time management skills Proven interpersonal skills Proficiency with PCs, Microsoft Office Suite and general intranet navigation  
#LI-MY1
CCM121 2026-77255 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Do you have a knack for resolving customer issues and providing reliable support? As a Customer Service Representative for Spectrum Business, you’ll manage customer billing inquiries, process payments and establish positive relationships through every interaction. Your commitment to service will shape customer loyalty and strengthen Spectrum’s reputation for excellence. 

How You’ll Make an Impact 

Address customer billing questions and efficiently process payments Present and discuss Spectrum products and services to meet customer needs Interact professionally to represent Spectrum’s commitment to quality Resolve customer concerns in alignment with company policies Remain knowledgeable about Spectrum services to provide informed assistance Accurately document customer account records Participate in coaching sessions and adhere to work schedules 

Working Conditions 

Normal office environment 

What You’ll Bring to Spectrum 

Required Qualifications 

 

Education  

High school diploma or equivalent 

Experience 

Experience providing core basic customer service to external customers 

Skills 

Ability to read, write, speak and understand English 

Preferred Qualifications 

 

Experience 

6+ months customer service or related experience 6+ months of heavy volume phone experience  6+ months working with computers and software applications Experience in cable operations or telecommunications call center 

Skills 

Ability to navigate multiple systems, applications, and tools simultaneously while handling calls and maintaining a high standard of customer service  
#LI-MY1
CCM118 2026-77271 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Curious about a role where your problem-solving skills can truly have influence on customers every day? At Spectrum, you’ll address technical questions and billing inquiries while ensuring each interaction leaves a lasting positive impression. As a trusted resource, you help elevate customer satisfaction and contribute to Spectrum’s commitment to service excellence. 

How You’ll Make an Impact 

Provide prompt support for Spectrum internet, phone and video services by troubleshooting and resolving core technical issues Address billing inquiries and facilitate payment processing with accuracy and professionalism Present and explain Spectrum products and services to customers to ensure they understand available options Manage customer interactions efficiently, consistently delivering quality and integrity Document all actions and updates to customer accounts clearly and thoroughly Escalate complex customer issues to management or support teams as needed for resolution Participate in coaching sessions to continuously improve customer service performance Comply with Spectrum’s policies, procedures and work schedules 

Working Conditions 

Work in normal office conditions 

What You’ll Bring to Spectrum 

 

Required Qualifications 

 

Education  

High school diploma or equivalent 

Experience 

Experience providing core technical support and customer service to external customers 

Skills 

Ability to read, write, speak and understand English 

Preferred Qualifications 

 

Experience 

6+ months of customer service or related experience 6+ months of core technical support experience 6+ months of heavy volume phone experience 6+ months of working with computers and software applications Experience working in cable operations or telecommunications call center 

Skills 

Ability to navigate multiple systems, applications, and tools while handling calls and maintaining a high standard of customer service  Ability to handle multiple tasks Strong organization and time management skills Proven interpersonal skills Proficiency with PCs, Microsoft Office Suite and general intranet navigation  
#LI-MY1
CCM121 2026-77255 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.

 

Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty.

How You’ll Make an Impact   

Engage with customers to resolve billing inquiries, product questions and service complaintsApply telephone-based techniques to retain customers and upsell Spectrum’s video, data and phone productsMaintain high levels of professionalism and courtesy in every customer interactionAchieve and exceed activity goals by following call handling metrics such as productive time and handle timeMaster order processing within the billing system for retained accounts and new sales entriesDemonstrate proficiency in explaining Spectrum’s products and services while effectively comparing them to competitorsSupport efforts to enhance the customer experience through every transaction

Working Conditions   

Office environment

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education  

High school diploma or equivalent

Skills   

Ability to read, write, speak and understand EnglishDemonstrated working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone)Ability to work variable hours; may include weekends, holidays, and split days offAbility to communicate effectively with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight forward, and professional mannerAbility to apply appropriate customer solutions and sales techniques and demonstrate sustained achievement of stated customer solutions goalsEffective computer and consumer electronics skillsAbility to use personal computer and relevant software applications including the billing systemProven verbal and written communication skillsAbility to handle irate customers and resolve issuesAbility to prioritize and organize effectively

Preferred Qualifications

 

Experience

2+ years of call center experience in customer service or phone sales, or equivalent experience

#ZRSM2

#LI-TH1
CRT110 2026-77280 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Curious about a role where your problem-solving skills can truly have influence on customers every day? At Spectrum, you’ll address technical questions and billing inquiries while ensuring each interaction leaves a lasting positive impression. As a trusted resource, you help elevate customer satisfaction and contribute to Spectrum’s commitment to service excellence. 

How You’ll Make an Impact 

Provide prompt support for Spectrum internet, phone and video services by troubleshooting and resolving core technical issues Address billing inquiries and facilitate payment processing with accuracy and professionalism Present and explain Spectrum products and services to customers to ensure they understand available options Manage customer interactions efficiently, consistently delivering quality and integrity Document all actions and updates to customer accounts clearly and thoroughly Escalate complex customer issues to management or support teams as needed for resolution Participate in coaching sessions to continuously improve customer service performance Comply with Spectrum’s policies, procedures and work schedules 

Working Conditions 

Work in normal office conditions 

What You’ll Bring to Spectrum 

 

Required Qualifications 

 

Education  

High school diploma or equivalent 

Experience 

Experience providing core technical support and customer service to external customers 

Skills 

Ability to read, write, speak and understand English 

Preferred Qualifications 

 

Experience 

6+ months of customer service or related experience 6+ months of core technical support experience 6+ months of heavy volume phone experience 6+ months of working with computers and software applications Experience working in cable operations or telecommunications call center 

Skills 

Ability to navigate multiple systems, applications, and tools while handling calls and maintaining a high standard of customer service  Ability to handle multiple tasks Strong organization and time management skills Proven interpersonal skills Proficiency with PCs, Microsoft Office Suite and general intranet navigation  
#LI-MY1
CCM121 2026-77255 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

As a Business Sales Representative on Spectrum’s SMB team, you will drive outbound B2B sales efforts by promoting Spectrum Business Internet, Voice, Video, and Mobile solutions to prospective customers and expanding services with existing accounts. In this fast-paced, high-impact role, you’ll build relationships with business decision-makers, identify their needs, and present tailored solutions that deliver real value. When you achieve target monthly commissions, your effective earnings target is $65K/year or higher or $31.25 hourly, including a base of $18.03/hr. This position is both dynamic and highly rewarding, offering substantial income growth opportunities tied directly to your sales performance and results.

How You’ll Make an Impact   

Initiate outbound calls and consult with new and existing business prospects to promote Spectrum Business solutionsBuild relationships with decision-makers and identify opportunities to expand services within accountsAchieve and exceed monthly sales targets by driving new lines of service and consistently meeting activity benchmarksPresent customized proposals, handle objections, and educate customers about the features and benefits of Spectrum’s offeringsMaintain accurate records in sales and customer databases while balancing company leads with proactive lead generationDeliver professional and courteous experiences in every interaction, ensuring high satisfaction levelsDemonstrate resilience and adaptability while handling escalated situations and changing priorities

Working Conditions   

Office call center setting requiring extended periods seated with telephone headset and computer across multiple screensExposure to moderate noise levels

What You Will Bring to Spectrum

 

Required Qualifications

 

Education

High school diploma or equivalent; further education in sales or business is a plus

 

Experience

Experience in a consultative sales role, professional experience with proven success and tenure, or 2+ years college education, associate’s degree, or equivalent combination of education and experience

 

Skills

Ability to manage multiple tasks simultaneously: listening, reading, answering & asking questions, building rapport, and navigating multiple order entry systems across two screens while communicating via email etc.Strong communication skills with the ability to read, write, speak, and understand EnglishDemonstrate emotional resilience and the ability to stay calm and focused under pressure or during escalated situations, empathizing with customers and maintaining composure during interactionsGoal-oriented with a track record of meeting or exceeding sales targets/expectationsAbility to show proper judgement and initiative while adapting to changing priorities in a fast-paced environmentEffectively use and multitask with a personal computer; job specific software applications, MS Office, and office equipment such as telephone/dialer, headset, copier, fax and calculatorWork efficiently both independently and collaboratively with others, showing motivation, initiative, attention to detail and the ability to receive, process and apply coaching and constructive feedback for continuous improvementTroubleshoot technical problems with effective solutions

Preferred Qualifications

 

Education

Degree in business, marketing, or related field
 

Experience

1+ year of experience in B2B sales or similar role, ideally within the telecommunications or cable industry1+ year of ICOMS and/or CSG billing software experience or similar2+ years of telecommunication sales experience
 

Skills

Ability to build rapport quickly and convert cold outreach into qualified opportunities and salesExcellent verbal and written communication to engage clients, present solutions, and handle objectionsProven ability to meet or exceed sales targets and quotasFamiliarity with CRM software and sales tools; basic understanding of cable and internet servicesSkilled in negotiating pricing for products and services and delivering tailored solutionsUnderstanding of the cable and telecommunications market, competitor offerings, and trendsStrong organizational skills to manage multiple accounts and prioritiesTeam player who contributes to shared goals and cross functional successWillingness to learn and adjust to new products, services, and sales techniquesPositive, proactive approach to challenges and customer interactions

#ZRSM2

#LI-AA2
STM200 2026-76979 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Curious about a role where your problem-solving skills can truly have influence on customers every day? At Spectrum, you’ll address technical questions and billing inquiries while ensuring each interaction leaves a lasting positive impression. As a trusted resource, you help elevate customer satisfaction and contribute to Spectrum’s commitment to service excellence. 

How You’ll Make an Impact 

Provide prompt support for Spectrum internet, phone and video services by troubleshooting and resolving core technical issues Address billing inquiries and facilitate payment processing with accuracy and professionalism Present and explain Spectrum products and services to customers to ensure they understand available options Manage customer interactions efficiently, consistently delivering quality and integrity Document all actions and updates to customer accounts clearly and thoroughly Escalate complex customer issues to management or support teams as needed for resolution Participate in coaching sessions to continuously improve customer service performance Comply with Spectrum’s policies, procedures and work schedules 

Working Conditions 

Work in normal office conditions 

What You’ll Bring to Spectrum 

 

Required Qualifications 

 

Education  

High school diploma or equivalent 

Experience 

Experience providing core technical support and customer service to external customers 

Skills 

Ability to read, write, speak and understand English 

Preferred Qualifications 

 

Experience 

6+ months of customer service or related experience 6+ months of core technical support experience 6+ months of heavy volume phone experience 6+ months of working with computers and software applications Experience working in cable operations or telecommunications call center 

Skills 

Ability to navigate multiple systems, applications, and tools while handling calls and maintaining a high standard of customer service  Ability to handle multiple tasks Strong organization and time management skills Proven interpersonal skills Proficiency with PCs, Microsoft Office Suite and general intranet navigation  
#LI-MY1
CCM121 2026-77255 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Curious about a role where your problem-solving skills can truly have influence on customers every day? At Spectrum, you’ll address technical questions and billing inquiries while ensuring each interaction leaves a lasting positive impression. As a trusted resource, you help elevate customer satisfaction and contribute to Spectrum’s commitment to service excellence. 

How You’ll Make an Impact 

Provide prompt support for Spectrum internet, phone and video services by troubleshooting and resolving core technical issues Address billing inquiries and facilitate payment processing with accuracy and professionalism Present and explain Spectrum products and services to customers to ensure they understand available options Manage customer interactions efficiently, consistently delivering quality and integrity Document all actions and updates to customer accounts clearly and thoroughly Escalate complex customer issues to management or support teams as needed for resolution Participate in coaching sessions to continuously improve customer service performance Comply with Spectrum’s policies, procedures and work schedules 

Working Conditions 

Work in normal office conditions 

What You’ll Bring to Spectrum 

 

Required Qualifications 

 

Education  

High school diploma or equivalent 

Experience 

Experience providing core technical support and customer service to external customers 

Skills 

Ability to read, write, speak and understand English 

Preferred Qualifications 

 

Experience 

6+ months of customer service or related experience 6+ months of core technical support experience 6+ months of heavy volume phone experience 6+ months of working with computers and software applications Experience working in cable operations or telecommunications call center 

Skills 

Ability to navigate multiple systems, applications, and tools while handling calls and maintaining a high standard of customer service  Ability to handle multiple tasks Strong organization and time management skills Proven interpersonal skills Proficiency with PCs, Microsoft Office Suite and general intranet navigation  
#LI-MY1
CCM121 2026-77255 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Do you have a knack for resolving customer issues and providing reliable support? As a Customer Service Representative for Spectrum Business, you’ll manage customer billing inquiries, process payments and establish positive relationships through every interaction. Your commitment to service will shape customer loyalty and strengthen Spectrum’s reputation for excellence. 

How You’ll Make an Impact 

Address customer billing questions and efficiently process payments Present and discuss Spectrum products and services to meet customer needs Interact professionally to represent Spectrum’s commitment to quality Resolve customer concerns in alignment with company policies Remain knowledgeable about Spectrum services to provide informed assistance Accurately document customer account records Participate in coaching sessions and adhere to work schedules 

Working Conditions 

Normal office environment 

What You’ll Bring to Spectrum 

Required Qualifications 

 

Education  

High school diploma or equivalent 

Experience 

Experience providing core basic customer service to external customers 

Skills 

Ability to read, write, speak and understand English 

Preferred Qualifications 

 

Experience 

6+ months customer service or related experience 6+ months of heavy volume phone experience  6+ months working with computers and software applications Experience in cable operations or telecommunications call center 

Skills 

Ability to navigate multiple systems, applications, and tools simultaneously while handling calls and maintaining a high standard of customer service  
#LI-MY1
CCM118 2026-77271 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Do you have a knack for resolving customer issues and providing reliable support? As a Customer Service Representative for Spectrum Business, you’ll manage customer billing inquiries, process payments and establish positive relationships through every interaction. Your commitment to service will shape customer loyalty and strengthen Spectrum’s reputation for excellence. 

How You’ll Make an Impact 

Address customer billing questions and efficiently process payments Present and discuss Spectrum products and services to meet customer needs Interact professionally to represent Spectrum’s commitment to quality Resolve customer concerns in alignment with company policies Remain knowledgeable about Spectrum services to provide informed assistance Accurately document customer account records Participate in coaching sessions and adhere to work schedules 

Working Conditions 

Normal office environment 

What You’ll Bring to Spectrum 

Required Qualifications 

 

Education  

High school diploma or equivalent 

Experience 

Experience providing core basic customer service to external customers 

Skills 

Ability to read, write, speak and understand English 

Preferred Qualifications 

 

Experience 

6+ months customer service or related experience 6+ months of heavy volume phone experience  6+ months working with computers and software applications Experience in cable operations or telecommunications call center 

Skills 

Ability to navigate multiple systems, applications, and tools simultaneously while handling calls and maintaining a high standard of customer service  
#LI-MY1
CCM118 2026-77271 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Read Less

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Do you have a knack for resolving customer issues and providing reliable support? As a Customer Service Representative for Spectrum Business, you’ll manage customer billing inquiries, process payments and establish positive relationships through every interaction. Your commitment to service will shape customer loyalty and strengthen Spectrum’s reputation for excellence. 

How You’ll Make an Impact 

Address customer billing questions and efficiently process payments Present and discuss Spectrum products and services to meet customer needs Interact professionally to represent Spectrum’s commitment to quality Resolve customer concerns in alignment with company policies Remain knowledgeable about Spectrum services to provide informed assistance Accurately document customer account records Participate in coaching sessions and adhere to work schedules 

Working Conditions 

Normal office environment 

What You’ll Bring to Spectrum 

Required Qualifications 

 

Education  

High school diploma or equivalent 

Experience 

Experience providing core basic customer service to external customers 

Skills 

Ability to read, write, speak and understand English 

Preferred Qualifications 

 

Experience 

6+ months customer service or related experience 6+ months of heavy volume phone experience  6+ months working with computers and software applications Experience in cable operations or telecommunications call center 

Skills 

Ability to navigate multiple systems, applications, and tools simultaneously while handling calls and maintaining a high standard of customer service  
#LI-MY1
CCM118 2026-77271 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
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Want to help pets live their best lives?

We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what’s right for pets and people.

Pet First – Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do. Foster the Fun – Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services. Let’s Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success. About Petco:

We’re proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years — from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood — the boundless boops, missing slippers, late night zoomies and everything in between. And we’re here for it. Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded Petco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events.

This is a remote role but must be based in the San Francisco South Bay/San Jose area and will oversee up to 20 locations in the SF, CA South Bay/Peninsula area.

What you'll do:

Provide leadership and guidance to stores in order to ensure that district sales and profit goals are achieved.Develop and implement plans, policies and procedures in an effort to maximize profits.Frequently use individual judgement to take action with regard to merchandise placement, staffing decisions and problem resolution which may or may not be covered by specific operating procedures.

Essential Job Duties:
The incumbent must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation.

Analyze and monitor the sales and expense figures for each store, provide feedback and make recommendations for improvement in order to ensure that store profitability is maximized, and present district sales figures to the Regional Manager for feedback and recommendations.Visit all district stores regularly and conduct inspections to ensure that Petco policies, procedures and merchandising programs are observed, and ensure that all new policies and procedures are properly implemented on a timely basis.Recruit, train, develop and manage Store Management to ensure that stores are adequately staffed at all times, and succession plans are appropriately maintained for District/Regional needs.Within the guidelines of Guest Care orientation, ensure that all associates are properly trained to provide outstanding customer service, and take corrective action when necessary.Provide counsel to Store Managers, to include personnel issues, store events, problem solving, crisis intervention, etc. and foster open communications with store personnel and the community through periodic newsletters, store promotions, etc.Plan and set individual as well as store goals and track the progress of each to ensure that objectives are met.Conduct regular visits to competitor locations and report observed changes in prices, operations, policies, etc. to the appropriate levels of management.Conduct regular audits of store paperwork, including bank deposit slips, overages/shortages, etc. and track trends to ensure that cash control procedures are in place and observed.Ensure that all stores within their district are aware of company directed Shrink reduction initiatives and comply with Asset Protection programs.Coordinate new store openings and existing store remodels and facilitate the prompt repair of store equipment as required.Ensure that all store paperwork is completed accurately and in a timely manner and that all correspondence with Corporate is directed to the proper departments.Process and forward documentation to the appropriate department.Adhere to and promote through instruction established safety procedures.Monitor merchandise levels in all district stores and coordinate the balance of stock between stores to ensure that inventory levels are adequate. Audit quarterly and annual physical inventory counts for accuracy and to detect merchandise allocation problems. Follow-up on Regional Inventory Manager recommendations to ensure appropriate stock levels are maintained.Complete semi-annual performance evaluations and annual merit increase recommendations for all Store Managers in a district and submit them to the Regional Manager for approval.Ensure employee reviews are administered prior to due dates.

Supervisory Responsibility:

Job duties entail primary responsibility for training and developing Store Managers and store personnel at all levels in the absence of the manager, including assignment delegation, instruction and follow-through.The District Manager is required to approve performance evaluations for all store employees and to provide guidance in the form of progressive discipline, whenever necessary, in accordance with established procedures.Additionally, it is the responsibility of the District Manager to communicate all situations and/or conditions that affect the district (i.e., customer complaints/requests, inadequate inventory levels, unemployment hearings, etc.) with the appropriate level of management or department.

Work Environment: The District Manager position requires that quality time be spent traveling between stores, sometimes several hundred miles per week. There may be risk of injury resulting from improper procedures while assisting customers and store personnel.

#LI-NN1

#PETCOGM

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.

Salary Range: $120,600.00 - $210,600.00

Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see https://careers.petco.com/us/en/key-benefits

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

To translate this webpage to Spanish or other languages on your internet browser, click the translate button to the right of your browser address bar. Additional instructions can be found here: Google Chrome Help .

Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: Google Chrome Ayuda.

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Schedule: Full time
Availability: Applying To This Requisition Allows You To Be Considered For Multiple Opportunities. Please Provide As Much Availability That Works With Your Schedule.
Age Requirement: Must be 18 years or older
Location: Charlotte, NC
Address: 11550 N. Community House Road
Pay: $16.50 - $17 / hour
Job Posting: 07/13/2026
Job Posting End: 08/12/2026
Job ID:R0287585

we are a food market where you make the difference

At Wegmans, we're on a mission to help people live healthier, better lives through exceptional food. So, when you bring your passion for food and your authentic self to Wegmans, you're joining a team of difference-makers. Our promise to our customers is simple: Every Day You Get Our Best. And because it all starts with you, we'll make sure you have the support you need to grow personally, express your individuality, and create change in your community.

how you’ll make the difference

When you join our Pizza Department, you’ll be at the center of making delicious happen every day. You’ll work alongside a talented team to deliver incredible service while creating the pizzas, calzones, chicken wings, and more that our customers love. Our pizzas are handcrafted using only the best ingredients, and our Pizza Shop is the perfect place to let your creativity shine while working hands-on in a fast-paced environment.

what will you do?

Take and prepare customer orders accurately and on timeProactively assist customers and answer questions while balancing a variety of tasksGrow and showcase your product knowledge and stay up to date on new and featured itemsSupport, encourage, and respect coworkers while communicating effectively to ensure the department runs smoothly

At Wegmans, we’ve always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.

Comprehensive benefits*

Paid time off (PTO) to help you balance your personal and work lifeHigher premium pay rates for working overtime, on Sundays, or on a recognized holidayHealth care benefits that provide a high level of coverage at a low cost to youRetirement plan with a 401(k) matchA generous scholarship program to help employees meet their educational goalsLiveWell Employee & Family program to support your emotional, work-life and financial wellness

Our employees have put us high on Fortune 100 Best Companies to Work For® list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.

*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.

+

At Wegmans, we’ve always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.

Comprehensive benefits*Paid time off (PTO) to help you balance your personal and work lifeHigher premium pay rates for working overtime, on Sundays, or on a recognized holidayHealth care benefits that provide a high level of coverage at a low cost to youRetirement plan with a 401(k) matchA generous scholarship program to help employees meet their educational goalsLiveWell Employee & Family program to support your emotional, work-life and financial wellness

Our employees have put us high on Fortune 100 Best Companies to Work For® list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.

*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.

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Sign On Bonus up to $30,000 for External Candidates 

Telephonic After-Hours Call - Evenings, Nights & Rotating Weekends Required 

Part-Time (20 Hours)

Active and unrestricted license NP license is required in one of the following states: New York, New Jersey, Connecticut, Maine, New Hampshire, or Rhode Island, as well as the ability to obtain in other required locations

 

Optum Home & Community Care, part of the Optum family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual's physical, mental and social needs - helping patients access and navigate care anytime and anywhere. As a team member of our Optum team, together in an interdisciplinary care environment, we help patients navigate the health care system and connect them to key support services. This preventive care can help patients stay well at home. We're connecting care to create a seamless health journey for patients across settings. Join us to start Caring. Connecting. Growing together.

 

The Telehealth Urgent Care program is a comprehensive integrated care delivery program. The National On Call advanced practice clinician (APC) is responsible for providing telephonic/telehealth care and direction to patients, caregivers and facility staff providing 24/7 coverage including holidays.

 

In this remote role you will provide virtual care for patients in various settings. This excellent opportunity affords a collaborative role bringing enormous satisfaction in the care and comfort of our patients. In this role you will have the ability to achieve work life balance. Optum is transforming care delivery with innovative and personal care. As one of the largest employers of APCs, Optum offers unparalleled career development opportunities.

 

Scheduling: 
This is a Part-Time, work from home position requiring various shift coverage with a mix of weekday, weeknights, weekend, and holiday coverage. While shift times can vary, we provide coverage to members 24/7 including all company recognized holidays.

Flexibility and the ability to adapt are a must as you will cross cover multiple markets and teams 

Availability and Coverage expectations for this role 

24/7 coveragePosition requires a minimum commitment of 20 hours per weekEvery other weekend coverage between 8-12 hour shifts covering both day and night shifts is required based on business needs

Expectations that your are working or have approved PTO for 26 weekends a year. Each FT/PT employee is eligible to have up to 6 weekend shifts a year for PTO

Unapproved time away/Unpaid Time Off will result in need to add additional weekend shift to your schedule based on need

Holidays are required for all APCs on a rotation basis

Holiday scheduling is completed at the beginning of the year for advanced planning. Holiday coverage is provided beginning at 5pm, the end of the last business day, to 8am of the resumption of business hours 

 

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. 

 

Primary Responsibilities:

Available on provided telephonic platform, both taking and placing calls to coordinate and manage care for members between care givers, facilities, hospitals, primary care providers and the Optum field colleaguesAvailable to use video platform based on clinical needWorking hours should be performed in a secure location as patient privacy is requiredUtilize EMR proficiently to provide acute care to members during all shifts and holiday hoursCare DeliveryDeliver cost-effective, quality care to membersManage both medical and behavioral, chronic, and acute conditions effectively, and in collaboration with a physician or specialty providerPerform comprehensive assessments and document findings in a concise/comprehensive manner that is compliant with documentation requirements and Center for Medicare and Medicaid Services (CMS) regulationsResponsible for ensuring encounter is documented appropriately to support the diagnosis at that visitThe APC is responsible for ensuring that all quality elements are addressed and documentedUtilizes evidenced based practice guidelinesMust attend and complete all mandatory educational and MyLearning training requirementsCare CoordinationCoordinate care as members transition through different levels of care and care settingsMonitor the needs of members and families while facilitating any adjustments to the plan of care as situations and conditions changeReview orders and interventions for appropriateness and response to treatment to identify the most effective plan of care that aligns with the patients' needs and wishesAddress and be able to have advanced care plan conversations with members and familiesEvaluate the plan of care for cost effectiveness while meeting the needs of members, families, and providers to decrease high costs, poor outcomes and unnecessary hospitalizationsProgram Enhancement Expected BehaviorsThis is a virtual patient facing role that requires excellent customer service to all parties including members/families, facilities, the entire interdisciplinary care team (PCPs/specialists) and Optum staffRegular and effective communication with internal and external parties including physicians, patients, key decision-makers, nursing facilities, field staff and other provider groupsAbility to meet shift scheduling requirements, and attendance expectationsExhibit original thinking and creativity in the development of new and improved methods and approaches to concerns/issuesFunction independently and responsibly with minimal need for supervisionDemonstrate initiative in achieving individual, team, and organizational goals and objectivesParticipate in quality initiatives

Availability to check Optum email intermittently for required trainings, communications, and monthly scheduling

 

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

Education:NP: Graduate of an accredited Master of Science Nursing or Doctor of Nursing Practice programActive and unrestricted license in the state which you reside, as well as the States of New York, New Jersey, Connecticut, Maine, New Hampshire, or Rhode Island, and ability to obtain in other required locations. Ability to gain a collaborative practice agreement, if applicable in your stateAPCs working in jurisdictions that authorize APCs to practice autonomously or without formal supervision must have obtained approval to practice autonomously or without formal supervision from their licensing board, if applicable. New hires who are eligible and have not applied prior to hire date, must apply to practice autonomously or without supervision within 1 month of hire. If not eligible to practice autonomously or without formal supervision at hire, the APC must begin working towards meeting the requirement within 1 month of hire, if applicable, and apply for approval to practice autonomously or without formal supervision within 3 months of becoming eligibleActive Nurse Practitioner certification through a national board:NP: Board certified through the American Academy of Nurse Practitioners or the American Nurses Credentialing Center, with certification in one of the following:Family Nurse PractitionerAdult Nurse PractitionerGerontology Nurse PractitionerAdult-Gerontology Acute Care Nurse PractitionerCurrent, active DEA licensure/prescriptive authority or ability to obtain post-hire, per state regulations (unless prohibited in state of practice)Ability to work scheduled shifts in accordance with scheduling policiesProficient computer skills including the ability to document medical information with written and electronic medical records

 

Preferred Qualifications:

3+ years of clinical experience as an APCActive and unrestricted license in the additional states: New York, New Jersey, Connecticut, Maine, New Hampshire, Rhode IslandExperience in meeting the medical needs of patients with complex behavioral, social and/or functional needsExperience working in a nursing home, or with seniors in an acute care facilityUnderstanding of Geriatrics, Chronic Illness, and acute disease managementUnderstanding of Advanced Illness and end of life discussionsAbility to develop and maintain positive customer relationshipsAdaptability to change

 

Compensation for this specialty generally ranges from  $109,500 to $164,000. Total cash compensation includes base pay and bonus and is based on several factors including but not limited to local labor markets, education, work experience and may increase over time based on productivity and performance in the role. We comply with all minimum wage laws as applicable. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

 

 

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

 

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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