Since its founding in 1937, Krispy Kremeâ s focus has remained the same - making fresh doughnuts using our founderâ s original recipe. The brandâ s iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line. The Plant Manager is responsible for every doughnut factory operation, including overseeing all aspects of production, sanitation, food safety, FDA compliance, maintenance, shipping and human resources. This involves developing a staff of professional employees, obtaining maximum profitability, and ensuring both customer and employee satisfaction. Additionally, this person is responsible for having a thorough understanding of production processes and maintaining a high level of quality products while maintain employee safety. HERE'S A TASTE OF WHAT YOU'LL BE DOINGSupervising all the areas of the doughnut factoryEnsuring positions are adequately staffed Ensuring that operations are run according to Krispy Kreme standardsEnsuring that employees are doing their jobs safely and correctlyPerforming tasks assigned to absent employeesSchedulingOther duties as assignedCustomer ServiceEnsuring all products meet Krispy Kreme quality standards and in turn, guarantee customer satisfactionServing as a role model for customer-first behaviors according to company standardsBuilding a team of customer-focused employees through coaching and measurementHandling difficult customer situations professionallyHandling any customer complaints/concernsResponding to customer inquiries on a timely basisEnsuring all products meet Krispy Kreme quality standardsSupervisorySupervising production, sanitation, maintenance and shipping operationsEnsuring all loadout functions and delivery logistics are completed in a timely mannerEnsuring all the physical property is in good conditionProductionUnderstanding and implementing procedures to maximize efficiencies and control variances in daily production of product and overall store performanceUnderstanding the production process and maintaining a schedule that guarantees high quality and outputUnderstanding and implementing store quality control procedures, including standardsCoordinating production schedules to meet customer demands and minimize labor hoursInspecting, troubleshooting, and assessing any production or equipment problemsSafety and SanitationDemonstrating safety consciousness and promoting store safety, e.g. shoes, floor cones, MVRâ s, etc.Maintaining a high level of store sanitation and cleanliness, e.g. cleaning schedules, training, etc.EquipmentOverseeing proper maintenance of production equipment, material handling equipment and all building and grounds. PersonnelDirecting and developing employees, including: recruiting, training, scheduling, safety education, supervising, dispute resolution and firingBuild a team of customer-focused employees and foster teamworkDemonstrate leadership in employee development of exempt and non-exempt staffCommunicating to store employees and enforcing all store policies, standards, and practicesLeadershipCommunicating and modeling company standards and policiesImplementing efficiently and effectively directives from store, corporate, and divisional managementDeveloping and maintaining store organization to promote efficient operationsInterfacing with corporate office personnel AccountingManaging expense budgets, including, profit and loss, pleting required corporate reporting documentation, both financial and operationalManaging company resources responsibly including, inventory controlProtecting company assetsMaintaining a resourceful budget and controlling all costs and expensesManaging financial duties such as deposits, collecting accounts receivable and properly documenting all transactionsYOUR RECIPE FOR SUCCESSHigh school required, College degree a PLUS (Operations, Supply Chain Mgmt or Engineering degree preferred)5 + years of experience in a manufacturing environment, food or packaging experience preferredKnowledgeable in Food Safety and FDA compliance requirementsExperience with sales, management, production, employee safety and customer serviceStrong communication, organizational, and leadership skillsSelf-motivated, creative, and adaptableMicrosoft Office computer proficiencyThe above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. The official job description will be provided during the application/interview process. BENEFITS: Weekly Pay Career opportunities- we are growing Comprehensive benefits (medical, vision, and dental insurance) Employee discount program 401K plan PTO Company events Education Reimbursement Adoption Assistance Life Insurance FSA/HSA Plans Pet Insurance Learn more at WHY KRISPY KREME? At Krispy Kreme, we focus on:? Loving People:? Our global culture is best captured by our Leadership Mix, a dozen behaviors that define how we work with one another across the world and give back to our communities.? Check out our leadership mix here.? Belonging happens once each Krispy Kremer knows their bold authentic self is welcomed, dignified, and loved, where their wonderfully original identities flourish and thrive. Loving Communities:? At Krispy Kreme, sharing joy is at the center of everything we do, and we strive to inspire this in our communities. Our brand purpose truly shines through our Acts of Joy and community fundraising initiatives.? In the U.S., we have been donating unsold doughnuts to local food banks, with a goal of bringing a smile to our consumers as they enjoy a small, sweet treat. We partner with Feeding America and Convoy of Hope, who in turn partner with organizations nationwide to distribute donations to people in need through diverse types of programs and services.? In 2022, we helped community groups raise $40 million globally. Last year in the U.S., we supported more than 83,000 fundraising events, raising nearly $37 million.? Loving Planet:? We have been conducting a multi-year global GHG emissions assessment to establish an emissions baseline, using this foundation to soon set goals for greenhouse gas emission reductions.? We are working on reducing food waste through donation efforts, animal feed, and composting programs.? Krispy Kreme is an Equal Opportunity Employer: At Krispy Kreme, we believe that your originality sweetens our recipe. We value the diverse ingredients of the ethnicity, national origin, race, age, sex, gender, intersex, or veteran status of every individual. We strive for an inclusive culture that allows each of our peeps to bring their bold authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability. About Krispy Kreme Headquartered in Charlotte, N.C., Krispy Kreme is one of the most beloved and well-known sweet treat brands in the world. Our iconic Original Glazed? doughnut is universally recognized for its hot-off-the-line, melt-in-your-mouth experience. Krispy Kreme operates in more than 35 countries through its unique network of fresh doughnut shops, partnerships with leading retailers, and a rapidly growing Ecommerce and delivery business with more than 14,000 fresh points of access. Our purpose of touching and enhancing lives through the joy that is Krispy Kreme guides how we operate every day and is reflected in the love we have for our people, our communities and the planet. Connect with Krispy Kreme Doughnuts at or on one of its many social media channels, including and
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