• C

    Job DescriptionThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.\n
    \n \n Fraud Customer Service Representative – Onsite in Guaynabo, PR \n \n \n Must be proficient in English. \n \n \n Are you passionate about helping others and delivering exceptional service? Join our dynamic team where you become the first point of contact for our client’s customers. With paid training, competitive pay at $12.10/hr, and a range of incentives and benefits, you'll be empowered to make a real impact every day. \n  \n \n \n What We Offer: \n \n \n Full-Time Employment: Reliable schedule and stability. \n \n \n Competitive Pay: Earn $12.10/hr with shift differentials—$1.10 extra per hour for shifts between 6 PM-6 AM or $1.00 extra per hour on weekends. \n \n \n Paid Training & Overtime: Get the training you need to excel and take advantage of overtime opportunities. \n \n \n Incentive Plan: Potential to earn up to an additional $350 per month after training by meeting performance metrics. \n \n \n Career Growth: Opportunities to advance your career in a supportive, innovative environment. \n \n \n Full Benefits: Comprehensive benefit options and a great work environment that values your success. \n \n \n  \n \n \n What You'll Do: \n \n \n Efficiently manage a high volume of inbound calls in a fast-paced environment.  \n \n \n Provide outstanding customer support by answering inquiries related to their accounts. \n \n \n Identify client needs and recommend solutions when fraud has been identified using comprehensive training, customer records, and our knowledge management systems. \n \n \n Analyze potential fraud and suspicious activity by monitoring card alerts and fraud prevention reports. \n \n \n Process disputes and fraud claims in line with client policies and guidelines. \n \n \n Escalate issues to the appropriate channels when a risk review, exception handling, or further analysis is needed. \n \n \n Log cases in the database, documenting actions taken and conversations with customers for accuracy. \n \n\n\n \n Maintain confidentiality by ensuring information is shared only with authorized individuals in compliance with legal requirements. \n \n \n Communicate in a warm, empathetic manner while ensuring confidentiality and compliance with all regulations. \n \n \n Support team operations during peak times or absences to help maintain seamless service. \n  \n \n \n What We’re Looking For: \n \n \n An effective communicator who can clearly explain complex information. \n \n \n A dedicated professional with a strong work ethic and problem-solving skills. \n \n \n A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution. \n \n \n Ready to commit to 100% attendance during our three-to-five-week paid training period. \n \n \n  \n \n  \n \n  \n \n \n Requirements: \n \n \n Must be at least 18 years old and possess a High School Diploma or equivalent. \n \n \n Must have 6 months of Customer Service, Call Center, Dispatch experience or a combination of these experiences. \n \n \n Proficient in English. \n \n \n Complete a background check, credit check, and security fingerprinting. \n \n \n Reside in Puerto Rico with legal authorization to work permanently in the United States. \n \n \n  \n \n \n Preferred Qualifications:    \n \n \n 6 months of experience in the banking/financial industry. \n \n \n  \n \n \n Take the next step in your career and join a team that values quality service and continuous growth. Apply today to become a vital part of our customer service team in Guaynabo! \n \n\n\n Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information.  For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated pay for this role is $12.10 per hour. \n
    Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.\nPeople with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:  click here to access or download the form.  Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.\nAt Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.\n\n

  • K

    FSE & Technical Instructor  

    - 00968

    Job DescriptionAt Kelly® Science, Engineering, Technology & Telecom (SETT), we’re passionate about helping you find a job that works for you. How about this one?
    \nWe’re seeking an FSE & Technical Instructor to work with one of our top global biopharmaceutical clients in the Metro PR area. With us, it’s all about finding the job that’s just right. 
    \n
    \nJob Description:
    \nPuerto Rico and USVI FSE & Technical Instructor
    \nJob conditions
    \n·        The position is physically located in Puerto Rico, therefore the person holding this position must live in Puerto Rico.
    \n·        Focus is 30% Field Service Engineering, assisting Dealers to diagnose and repair extremely complex and difficult issues, and 70% technical training – both at the Dealer and at the Training Center in PR, in both English and Spanish languages.  Although the responsible market area is Puerto Rico, there will be ad hoc requests to help with concerns in Caribbean and Central America – based on workload issues between the two technical personnel.
    \n·        The position requires up to 30% travel.
    \n·        The individual must have dominance and native fluency of both English and Spanish.
    \nJob description
    \nField Service Engineer (30% of the time) \n\n\tManage and respond to all Technical Assistance Requests from regional Dealers, and document all Field Service Engineering activity in the appropriate Customer systems.\n\tParticipate in the Product Concern Resolution Process with the central Emerging Markets Product Concern Engineering Team.\n\tInitiate activities & perform studies to develop and increase the Dealer’s Vehicle "Fix-It-Right-The-First-Time" (FIRTFT) capability, and follow-up with each assigned Dealer to implement improvement actions.\n\tEnsure the needed tools and equipment are available at all Customer Dealers to perform proper diagnosis and repair, and advise in procuring tools and equipment where needed.\n\tProvide direct vehicle technical support to Dealers in conjunction with scheduled visits.\n\tCoordinate New Model Product Launch Support throughout the region and assist in identifying any launch concerns.\n\tFulfill ad hoc assignment requests as it relates to the overall technical support for the Dealers in the region.\n\tTravel up to 30% of the time.\n\n 
    \nTechnical Trainer (70% of the time) \n\n\n\tMaster the Customer Technical Training Curriculum – North American and European.\n\tProvide timely, accurate and cost efficient technical training.\n\tWork with Dealer management to drive the implementation and completion of Web-based technical training by the technicians.\n\tDrive the implementation and sustainment of the Corporate Technical Training Strategy for the PRCCA Region.\n\tUpdate all corporate training systems and databases for assigned dealership technicians' training achievements.\n\tDevelop technical training schedules and communicate to dealers, and regional personnel.\n\tManage the Technical Training tools and equipment.\n\tCoordinate reservation of training locations and acquisition of appropriate training materials, tools, and components.\n\tMonitor the Shop Competency status of all assigned Dealers, and develop training plans to address any deficiencies.\n\n 
    \nQualifications and Requirements  
    \n·        Five+ years of related work experience as an automotive engineer, auto technician, mechanic and/or technical trainer.
    \n·        Excellent interpersonal and social skills.
    \n·        Fluent in both English and Spanish languages.\n\n\tAbility to enter and retrieve data from a PC, vehicle diagnostic tools, and data loggers.\n\tExcellent diagnostic and repair capabilities.\n\tGreat organizational skills.\n\tSelf-Motivated with a positive attitude.\n\tThe ability to think critically and do what needs to be done without always having specific instructions.\n\n
    \n 
    \n\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\tAs part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

    Why Kelly® Engineering? Your engineering skills are in demand, but how do you find the right fit? Easy. At Kelly Engineering, our team creates expert talent solutions to solve the world’s most critical challenges. We connect you with leading organizations where you can collaborate on innovative projects, work with cutting-edge technologies and accelerate your growth. Whether you prefer the variety and flexibility of short-term projects or are looking for a long-term opportunity, we’re here to guide you to the next step in your engineering career.\n\t\t\t \n\t\t\t

    \n\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\tAbout Kelly Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

    Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. \n\t\t\t \n\t\t\t

  • K

    Job Description¿Te sientes estancado? Pon tu carrera en movimiento con una gran y nueva oportunidad. Unete al equipo de Kelly® como Auxiliar de Impuestos para trabajar en una corporacion de primer nivel en Guaynabo, Puerto Rico. Estamos aqui en cada paso del camino para ayudarte a que tu y tu carrera sean lo mejor que puedan ser. Trae tu energia y experiencia. Te ayudaremos a llegar a donde quieres estar.
    \n
    \nSalario/Tasa de Pago/Compensacion: $14.50 por hora
    \n
    \nPor que deberias postularte para ser Auxiliar de Impuestos:
    \n- Unete a una corporacion de renombre con un fuerte compromiso con el desarrollo y crecimiento de los empleados.
    \n- Disfruta de un horario flexible con horas de trabajo de 9:00 AM a 1:00 PM, de lunes a viernes.
    \n- Se parte de un equipo colaborativo que valora el cumplimiento y la precision en los procesos relacionados con impuestos.
    \n
    \n¿Como es un dia tipico como Auxiliar de Impuestos? Estaras:
    \n- Recopilando y compilando informacion fiscal para asegurar reportes precisos.
    \n- Revisando registros contables y calculando valores fiscales.
    \n- Monitoreando cronogramas de pagos y plazos para mantener el cumplimiento con las politicas y procedimientos establecidos.
    \n- Realizando tareas relacionadas con agencias gubernamentales y manteniendo los archivos de documentos tanto fisicos como digitales.
    \n- Completando asignaciones adicionales segun lo indique tu supervisor.
    \n
    \nEste trabajo podria ser una excelente opcion si tu:
    \n- Tienes experiencia en contabilidad o finanzas, con un fuerte entendimiento de las regulaciones fiscales en corporaciones.
    \n- Posees excelentes habilidades organizativas y atencion al detalle. Dominas los programas Office mayormente Excel.
    \n- Estas disponible para viajar a varios pueblos en Puerto Rico, incluyendo Ponce, Gurabo, Bayamon, San Juan y Guaynabo. Por lo que debes tener auto confiable y licencia de conducir de PR vigente.
    \n
    \nQue sucede a continuacion
    \nUna vez que postules, procederas a los siguientes pasos si tus habilidades y experiencia parecen ser una buena opcion.
    \nAyudarte a descubrir que sigue en tu carrera es de lo que se trata todo esto, asi que pongamonos a trabajar. ¡Postulate para ser Auxiliar de Impuestos hoy!
    \n\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\tAs part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

    Get a complete career fit with Kelly®. You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. \n\t\t\t \n\t\t\t

    \n\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\tAbout Kelly Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

    Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. \n\t\t\t \n\t\t\t


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