Retail Keyholder -PT- Nashville Factory Store (Antioch, TN)
Objective:
ZWILLING is looking for a part time Retail Keyholder to join our retail sales team. The ideal candidate should be a results-driven, self-motivated, team player, with a strong focus on customer service, leading by example, and a culinary passion!
Responsibilities and Duties:
Shift leadership responsibilitiesStore opening and closing responsibilities along with POS and asset managementPartner with manager on day-to-day business needsEfficiently process replenishment to maintain adequate inventory levelsProvide stellar customer service to maximize sales and elevate customer experienceMaintain optimal product presentation in accordance with set standardsExecute product demonstrations and special eventsPartner with the Events Manager on special eventsQualifications and Skills:
A culinary passion!Ability to work a flexible schedule including nights & weekendsCommitment to customer service and constant improvementRetail sales experience preferredExcellent interpersonal and communication skillsProfessional attitude and ability to be flexible and adapt to changeAble to stand and/or walk for extended periods of timeAble to lift 35 lbs. or more and comfortable using a ladderMust be legally authorized to work in the United States. We are unable to sponsor employment visas at this time.Incentives:
Seven paid sick days per calendar yearGenerous employee discount of 50% off retail on all productsFun atmosphere that includes incentives, contests, and games to earn Zwilling productsMedical, dental, vision benefitsAbout ZWILLING:
For almost 300 years, ZWILLING has offered premium products that enhance the lives of professional and home chefs worldwide. Since our start as an esteemed cutlery brand, the company has grown to include a coveted collection of cookware, tools, tabletop, small electrics, and personal care. Tradition, quality, innovation, and craftsmanship are our ingredients for success.
Today, ZWILLING is an international industry leader that sells products in over 100 countries. Always innovating, ZWILLING acquired global heritage brands Staub (France), Demeyere (Belgium), Ballarini (Italy), and MIYABI (Japan) to give its customers access to the most exceptional kitchen products.
Read LessRetail Sales Associate-PT-Nashville Factory Store (Antioch, TN)
Objective:
ZWILLING is looking for a part time Sales Associate to join our retail sales team. The ideal candidate will be a results-driven, self-motivated, team player with a strong focus on customer service and a culinary passion!
Responsibilities and Duties:
Maximize sales results to achieve or exceed annual budgetEnsure outstanding and consistent customer serviceMaintain optimal product presentation in accordance with set standardsConduct product demonstrations for all brands and categoriesExecute special events to generate trafficMaintain Customer Relationship Management systemReceive shipments in an organized and timely mannerMaintain a pleasant, cohesive, and cooperative work atmosphereQualifications and Skills:
A culinary passion!Ability to work a flexible schedule including nights & weekendsCommitment to customer service and constant improvementRetail sales experience preferredExcellent interpersonal and communication skillsProfessional attitude and ability to be flexible and adapt to changeAble to stand and/or walk for extended periods of timeAble to lift 35 lbs. or more and comfortable using a ladderMust be legally authorized to work in the United States. We are unable to sponsor employment visas at this time.Compensation Range $15.00-$16.00 per hour contingent upon experience
Incentives:
Seven paid sick days per calendar yearGenerous employee discount of 50% off retail on all productsFun atmosphere that includes incentives, contests, and games to earn Zwilling productsMedical, Dental, Vision benefitsAbout ZWILLING:
For almost 300 years, ZWILLING has offered premium products that enhance the lives of professional and home chefs worldwide. Since our start as an esteemed cutlery brand, the company has grown to include a coveted collection of cookware, tools, tabletop, small electrics, and personal care. Tradition, quality, innovation, and craftsmanship are our ingredients for success.
Today, ZWILLING is an international industry leader that sells products in over 100 countries. Always innovating, ZWILLING acquired global heritage brands Staub (France), Demeyere (Belgium), Ballarini (Italy), and MIYABI (Japan) to give its customers access to the most exceptional kitchen products.
Read LessAlternate Titles: IT Generalist
Location: United States (In Office 3 days per week)
Department: Information Technology
Reports To: IT Director (Head of IT)
Employment Type: Full-Time
Position Summary:
The Information Systems Administrator is a highly experienced individual contributor responsible for supporting, enhancing, and maintaining a wide range of enterprise applications, infrastructure systems, and operational technologies. This role works collaboratively across SAP application support, Infrastructure (Server, Network, Security), Desktop Support, Store Support, and Field/Remote Support teams to provide advanced technical expertise, resolve complex issues, and ensure continuity of mission‑critical systems.
This role plays a unique and highly valuable part within the IT organization, leveraging deep institutional knowledge, cross‑functional experience, and historical understanding of systems and processes. Although it carries no direct managerial responsibility, the Information Systems Administrator provides guidance, subject‑matter leadership, and operational continuity across multiple technology domains.
Key Responsibilities
Strategic and Operational Support
Supports and assists the IT Director in the providing operational oversight and strategic execution when needed.Assist in planning, implementation, administration, coordination, and communication related to IT initiatives across applications, infrastructure, and support teams.May lead select high impact meetings, project reviews, or operational discussions when requested.Cross‑Functional Technical Support & Collaboration
Partner closely with SAP functional and technical teams to support integrations, data flows, and business processes—especially within eWM, ShipERP, Paccurate, and related logistics solutions.Work with Infrastructure teams (Server, Network, Security, Virtualization) to resolve escalated issues, support system stability, and contribute to technology planning.Coordinate with Desktop Support, Store Support, and Field IT teams to ensure reliable operations across office, warehouse, and retail environments.
Application Support & Specialized Systems Ownership
Provide advanced support, troubleshooting, configuration, and coordination for a wide portfolio of systems not explicitly owned by other IT functions, including:
Automation & Workflow: PowerAutomate, RVILabeling & Documentation: label systems, packaging slip generation, print workflowsTelephony & Communication: 8x8, PTLSWarehouse & Logistics Technology: Kardex system, conveyor systems, eSecure integrationsRetail & POS Systems: MyPOS, Store Support tools, DC1Physical & Access Security Systems: Brivo, TotalConnect, QVRStorage, Backup & Surveillance: QNAP (VM backups, surveillance platform)RFID & Printing: Zebra printers (including RFID workflows)Cloud Productivity: Dropbox and related integrationsLegacy Technologies: Maintenance and operational support for DCI AS/400 applications
Infrastructure & Operational Support
Provide advanced troubleshooting across servers, networking, security tools, mobile devices, and IoT platforms.Assist in monitoring, maintaining, and improving both on‑premises and cloud‑based environments.Participate in incident response and root‑cause analysis for complex, cross‑system failures.Maintain documentation, system configurations, runbooks, and knowledge bases.
Subject-Matter Leadership
Serve as a technical escalation point for multi‑team issues requiring broad system knowledge.Advise the IT Director and other technology leaders on risks, opportunities, dependencies, and best practices.
Project Support & Execution
Contribute to the planning, execution, and deployment of IT projects across applications and infrastructure.Serve as the technology expert for cross‑functional initiatives involving SAP, warehouse automation, POS upgrades, workflow automation, and new system integrations.Manage small to medium‑sized technology enhancements independently, including requirements gathering, testing, and coordinating with internal teams/vendors.Qualifications
Required
Bachelor’s degree in Computer Science, Information Systems or related field, equivalent technical certification.7+ years of broad IT experience across applications, infrastructure, and support operations.Working knowledge of SAP environments, particularly eWM, SD/LE, ShipERP, Paccurate, or related areas.Strong understanding of enterprise IT operations: servers, networking, virtualization, security, end‑user support, and retail technologies.Experience supporting multiple specialized or custom applications and operational systems.Demonstrated ability to troubleshoot and resolve complex cross‑domain issues independently.Strong communication, coordination, and customer‑service skills.Ability to work effectively with both technical and non‑technical stakeholders.Preferred
Experience working in distribution, warehouse, retail, or manufacturing environments.Prior IT management/leadership experience strongly preferred.Experience serving in a team lead role for the work group and/or as a specialist on complex technical and business mattersFamiliarity with AS/400 systems and legacy application maintenance.Experience supporting IoT, automation equipment, or warehouse robotics.Background in PowerAutomate or other low‑code automation platforms.Understanding of SAP integration tools, APIs, EDI, or middleware.#LI-Hybrid
Systems Administrator
Location: Pleasantville, NY – Hybrid (3 days in office per week)
Department: Information Technology
Reports To: Network & Security Manager (IT Operations Supervisor)
Employment Type: Full-Time
Position Summary:
The System Administrator is responsible for maintaining the reliability, security, and performance of the organization’s IT infrastructure and providing Level 1-3 support. This role oversees servers, networks, applications, and related systems to ensure consistent availability and optimal operation. The System Administrator performs system monitoring, troubleshooting, patching, and upgrades; manages user accounts and access; and supports IT policies, standards, and cybersecurity requirements. The position also partners with internal teams/customers and external vendors to resolve issues, implement new technologies, and support organizational initiatives. Strong problem‑solving skills, attention to detail, and a customer‑focused approach are essential for success in this role.
Key Responsibilities:
INFRASTRUCTURE SUPPORT:
Asset Management – Inventory/ Purchasing/ Deployment/ DisposalCreation and removal of accounts in Windows Active Directory environment.Administer, support and build serversVirtualization (Hyper-V)Domain ControllersFile Servers and Storage management (including backups - VEEAM)Intranet (SharePoint)SQL ServerSpecial Application ServersMaintain security for entire environment (Anti-virus and Security Patches)Performing routine audits of systems and software.Maintain desktop/laptop/ register builds (Windows 11/10)Administer and support Network Printers.Administer and support Software Deployment (ManageEngine / InTune) and unattended installations (SCCM).Install and configure new hardware and software.Apply operating system updates, patches, and configuration changes.Responsibile for documenting the configuration of the system.Troubleshoot any reported problems.Ensure that the network infrastructure is up and running.NETWORK SUPPORT:
Administrate network infrastructure (WAN and internet) including:Data CenterCorporate offices20+ StoresRemote Access (VPN)Assure Network performance, redundancy and securityAudit support – network scanningRouter/Switch/Firewall configurationWiFi configurationInternet ProxyWiring as neededAdminister and support all Routers Switches.Administer and support Network Backbone.Administer and support Firewall and VPN Tunnels.PHONE AND COMMUNICATON SUPPORT:
VOIP – 8X8Mobile Device support and managementAdminister and support Building Security SystemCUSTOMER SERVICE:
Provide technical supportHandle day-to-day end user support.Support access requests for O365 User accounts.Coordinate with local and global support to resolve user problems and work within established procedures for user support.Communicate effectively with local business areas including corporate office, warehouse(s), 20+ retail stores (MyPOS) and remote users/events (i.e., warehouse sales/roadshow).Evaluate, prioritize, and respond to service requests with a resolution.Cross train with other team members.Be available for on-call duties on nights and weekends when required.Perform Ticket Tracking and Follow-up.Others:Develop and facilitate end user hardware and software training.Experience dealing with vendors for support resolution.Provide input on IT expenses/budget.Qualifications:
Bachelor’s degree in Computer Science, Information Systems, or a related field or equivalent technical certification.3+ years related hands-on experience within a professional services environment.
Knowledge of IT operations, workflow processes and procedures to resolve inquiries independently.Advanced troubleshooting, resolve remote access issues both software and hardware.Must have prior experience working on a Help Desk.Intermediate or better knowledge of networking (PaloAlto, Fortinet).Intermediate knowledge of Phone Systems (8x8 experience is a plus).Must have advanced experience working in a Windows environment (Windows Server 2016 and 2012; Windows 11/10)Working knowledge of MS Office Applications and Adobe Reader, Acrobat and Photoshop.Working knowledge of MS Office 365 applications.Baseline knowledge of SAP components.Excellent written and verbal communication skills.Ability to work effectively as a team member in a fast paced, dynamic, deadline-driven environment; must be able to multi-task.Preferred Qualifications:
Experience in a retail-focused organization.Microsoft certification preferred.Experience in Windows IOT setup, administration, maintenance and security for remote POS devices/ digital signage devices.Familiarity with ITIL service management best practices.Pay Range: $80,000-$92,000
About Us
For over 290 years, ZWILLING J.A. Henckels has offered premium products that enhance the lives of professional and home chefs worldwide. Since its start as an esteemed cutlery brand, the company has grown to include a coveted collection of cookware, flatware, glassware and kitchen gadgets. Tradition, quality, innovation, and craftsmanship are its ingredients for success.
Today, ZWILLING J.A. Henckels is an international industry leader that sells products in 100 countries with the help of ten wholly owned subsidiaries. Always looking forward, ZWILLING has recently acquired global heritage brands —Staub (France), Demeyere (Belgium), Ballarini (Italy), and MIYABI (Japan)—to give its customers access to the most exceptional cookware and cutlery.
Not eligible for sponsorship
#LI-Hybrid
Overview
At ZWILLING J.A. Henckels, our heritage of craftsmanship and innovation extends beyond the kitchen. We are proud to offer a premium commercial knife sharpening program, ensuring culinary professionals and businesses experience the unparalleled performance our brand is known for. As a Route Driver for our sharpening program, you will be the trusted link between ZWILLING’s legacy and the kitchens that rely on our expertise.
As a Route Driver, you will serve as the face of ZWILLING’s sharpening service, providing timely, professional, and courteous pick-up and delivery of knife sets to restaurants, culinary schools, and foodservice partners. You will ensure every client receives expertly sharpened knives, enhancing their kitchen efficiency and safety.
Key Responsibilities
Scheduled Pick-Up & Delivery: Deliver freshly sharpened sets & products according to established routes and schedules. Brand Representation: Uphold ZWILLING’s reputation for quality and professionalism with every client interaction, fostering long-term relationships.Vehicle Care: Maintain your delivery vehicle to ZWILLING’s high standards of cleanliness and reliability.Collaboration: Work closely with our sharpening technicians and customer service team to coordinate service schedules and address client needs.Qualifications
Experience: Previous route driving or delivery experience preferred; clean driving record required.Professionalism: Strong commitment to customer service and representing the ZWILLING brand with pride.Reliability: Dependable, punctual, and able to work independently.Physical Stamina: Ability to lift and transport knife sets and boxes up to 30 lbs.Bilingual Skills are a plusCompensation Range: $20.00/HR + Incentive Bonus.
Hours: 40 Hours per week Monday- Friday. Schedule to fluctuate dictated by Business needs.
About ZWILLING J.A. Henckels
For over 290 years, ZWILLING J.A. Henckels has offered premium products that enhance the lives of professional and home chefs worldwide. Since its start as an esteemed cutlery brand, the company has grown to include a coveted collection of cookware, flatware, glassware, and kitchen gadgets. Tradition, quality, innovation, and craftsmanship are its ingredients for success.
Today, ZWILLING J.A. Henckels is an international industry leader that sells products in 100 countries with the help of ten wholly owned subsidiaries. Always looking forward, ZWILLING has recently acquired global heritage brands —Staub (France), Demeyere (Belgium), Ballarini (Italy) and Miyabi (Japan)—to give its customers access to the most exceptional cookware and cutlery.
Why Join ZWILLING?
Be part of a globally recognized brand with nearly three centuries of craftsmanship and innovation.Work in a dynamic environment where your ideas and contributions drive meaningful growth.Enjoy competitive compensation, benefits, and opportunities for professional development.#LI-Remote
Read LessRetail Sales Associate -PT- Castle Rock Outlet (Castle Rock CO)
Objective:
ZWILLING is looking for a part time Sales Associate to join our retail sales team. The ideal candidate will be a results-driven, self-motivated, team player with a strong focus on customer service and a culinary passion!
Responsibilities and Duties:
Maximize sales results to achieve or exceed annual budgetEnsure outstanding and consistent customer serviceMaintain optimal product presentation in accordance with set standardsConduct product demonstrations for all brands and categoriesExecute special events to generate trafficMaintain Customer Relationship Management systemReceive shipments in an organized and timely mannerMaintain a pleasant, cohesive, and cooperative work atmosphereQualifications and Skills:
A culinary passion!Ability to work a flexible schedule including nights & weekendsCommitment to customer service and constant improvementRetail sales experience preferredExcellent interpersonal and communication skillsProfessional attitude and ability to be flexible and adapt to changeAble to stand and/or walk for extended periods of timeAble to lift 35 lbs. or more and comfortable using a ladderMust be legally authorized to work in the United States. We are unable to sponsor employment visas at this time.Compensation Range $17.00 to $18.00 per hour contingent upon experience
Incentives:
Seven paid sick days per calendar yearGenerous employee discount of 50% off retail on all productsFun atmosphere that includes incentives, contests, and games to earn Zwilling productsMedical, Dental, Vision benefitsAbout ZWILLING:
For almost 300 years, ZWILLING has offered premium products that enhance the lives of professional and home chefs worldwide. Since our start as an esteemed cutlery brand, the company has grown to include a coveted collection of cookware, tools, tabletop, small electrics, and personal care. Tradition, quality, innovation, and craftsmanship are our ingredients for success.
Today, ZWILLING is an international industry leader that sells products in over 100 countries. Always innovating, ZWILLING acquired global heritage brands Staub (France), Demeyere (Belgium), Ballarini (Italy), and MIYABI (Japan) to give its customers access to the most exceptional kitchen products.
Read LessRetail Keyholder - PT - Castle Rock Outlet (Castle Rock CO) Denver Metro
Objective:
ZWILLING is looking for a part time Retail Keyholder to join our retail sales team. The ideal candidate should be a results-driven, self-motivated, team player, with a strong focus on customer service, leading by example, and a culinary passion!
Responsibilities and Duties:
Shift leadership responsibilitiesStore opening and closing responsibilities along with POS and asset managementPartner with manager on day-to-day business needsEfficiently process replenishment to maintain adequate inventory levelsProvide stellar customer service to maximize sales and elevate customer experienceMaintain optimal product presentation in accordance with set standardsExecute product demonstrations and special eventsPartner with the Events Manager on special eventsQualifications and Skills:
A culinary passion!Ability to work a flexible schedule including nights & weekendsCommitment to customer service and constant improvementRetail sales experience preferredExcellent interpersonal and communication skillsProfessional attitude and ability to be flexible and adapt to changeAble to stand and/or walk for extended periods of timeAble to lift 35 lbs. or more and comfortable using a ladderMust be legally authorized to work in the United States. We are unable to sponsor employment visas at this time.Incentives:
Seven paid sick days per calendar yearGenerous employee discount of 50% off retail on all productsFun atmosphere that includes incentives, contests, and games to earn Zwilling productsMedical, dental, vision benefitsAbout ZWILLING:
For almost 300 years, ZWILLING has offered premium products that enhance the lives of professional and home chefs worldwide. Since our start as an esteemed cutlery brand, the company has grown to include a coveted collection of cookware, tools, tabletop, small electrics, and personal care. Tradition, quality, innovation, and craftsmanship are our ingredients for success.
Today, ZWILLING is an international industry leader that sells products in over 100 countries. Always innovating, ZWILLING acquired global heritage brands Staub (France), Demeyere (Belgium), Ballarini (Italy), and MIYABI (Japan) to give its customers access to the most exceptional kitchen products.
Read LessChef Instructor - ZWILLING Cooking Studio - Pleasantville NY
We are ZWILLING J.A. Henckels, a leader in cutlery, cookware, and so much more. Driven by our passion for perfection for over 290 years. We want to hear from you if you are positive, outgoing, and enthusiastic, and love interacting with consumers. We seek individuals who have a passion for food & cooking.
As a Chef Instructor, you will be leading shows for the culinary team while ensuring a great experience for our guests. You will be expected to assume leadership and accountability in the Cooking Studio in coordination with the Studio Kitchen Assistants and Porters, providing oversight and guidance to guests including hospitality. Alongside the rest of the culinary team, you will prep the event/cooking class, lead guests during cooking classes and culinary events and work with the team to ensure the cooking studio is cleaned and sanitized for the next event. Your hands-on creativity and leadership skills serve a key role in providing an exceptional experience to guests including hospitality and customer engagement while focusing on boosting the retail sale of Zwilling products from the adjacent Zwilling Company Store, online sales, while creating business opportunities for the Zwilling Cooking Studio.
In this role, you can be expected to do the following:
Organization:Assist with proper daily class preparation and execution as directed by Resident Chef.Manage classes developed by ZWILLING J.A. Henckels.Instruct and oversight of kitchen assistants and porters/dish washers.Work with the team on cleaning and sanitizing the cooking studio and culinary kitchen after all events.Culinary Instructions:Willing to follow all ZWILLING J.A. Henckels provided concepts, menus, and recipes.Teach and demonstrate cooking techniques and knife skills.Lead instruction for Cooking Studio events and corporate-sponsored programs.Provide ongoing coaching and constructive feedback to Kitchen Assistants.Culinary Expertise:Ability to distinguish, with a degree of accuracy, differences or similarities in intensity or quality of flavors or recognizing specific flavors or odors using tongue or nose.Ensure that food taste, presentation and service is high-quality.Knowledge of basic and advanced cooking techniques.Highly interested in quality products and new developments in the food/culinary business.Basic wine/beer/spirits knowledge and willingness to learn.Ability to handle, serve and pour liquor, wine, and beer and/or mix ingredients, such as liquor, soda, water, etc. for preparation of cocktails and other beverages.SalesUtilizing strong salesmanship to promote retail sales before, during and after classes.Together with the Resident Chef and Culinary Program Manager, serve as an ambassador of the studio to build class participation and return business. Additional Requirements:Flexibility to work evenings and weekends.Ability to remain in a stationary position for 2-3 hours at a time.Ability to reach, push, grab, pull, bend, stoop, kneel, etc. to retrieve and/or replenish merchandise or handle cooking equipment.Ability to move and/or lift merchandise and/or kitchen equipment weighing up to 50 lbs.Additional responsibilities as assigned by Resident Chef.Qualifications and Skills:
Minimum of 5 years’ experience in Teaching, Food Preparation, and Catering is preferred.Culinary degree or equivalent Chef de Cuisine or Sous Chef experience.Previous Sales experience is preferred.Availability and flexibility to work, 3 to 4 events monthly, including evenings and weekends.Willing to participate in training provided by ZWILLING J.A. Henckels.Valid Food Handlers and/or Food Managers Certification.Customer-focused approach with a dedication to inspire and engage class participants.Superior organizational skills; must be able to manage and execute multiple tasks with accuracy.Demonstrated successful teaching and training experience.Excellent communication and customer focused skills with an affinity for cooking, a desire to learn, and a willingness to support The ZWILLING Cooking Studio concept for long-term growth.Knowledgeable about several cuisines.Open-minded to recipes.Additional Data:
Please note that you will be scheduled for events that may include evenings and weekends. The hourly wage range for this position will commence at $27.50 to $35.00 plus overtime.Learn more about the Zwilling Cooking Studio: https://www.zwillingcookingstudio.com/
To Learn more about our people: https://www.zwilling.com/us/about-us/article-about-the-group-our-people.html
Read LessZWILLING J.A. Henckels offers an extensive collection of premium cookware, cutlery, glassware, flatware, and kitchen tools. Known as the modern kitchen specialist, our products are recognized worldwide for exceptional quality, innovation, functionality, and design.
We are currently seeking a passionate and driven Retail Store Manager to lead our newest ZWILLING Factory Outlet, opening later this summer in Wrentham, Massachusetts, serving the greater Boston and Providence metro areas.
This is an exciting opportunity for a career-minded retail leader who combines strong business acumen with exceptional team-building skills and a genuine passion for culinary excellence. As Store Manager, you will play a critical role in launching and shaping the success of this new location—driving sales performance, cultivating a high-performing team, and delivering an outstanding customer experience that reflects the premium quality of the ZWILLING brand. If you are motivated to inspire teams, exceed business goals, and grow your career with a globally respected company, we would love to connect with you.
Personnel Management:
Recruit top talent for our retail store. Train team members in product knowledge, selling techniques, and store operations Motivate and develop staff through coaching, feedback, and regular performance assessments Foster a safe, positive, and collaborative work environment Uphold company policies and standardsRetail Store Operations:
Analyze and optimize store performance to maximize profitability Identify opportunities for improvement and provide actionable feedback Ensure the store remains clean, safe, and welcoming for customers and employees.Marketing and Customer Relations
Deliver exceptional and consistent customer service Build local brand awareness through community outreach initiatives Collaborate on the planning and execution in-store and off-site eventsQualifications and Skills:
Genuine passion for culinary products and experiences Associate or bachelor’s degree preferred; relevant retail experience considered. Minimum 3 years of retail sales management experience Strong business acumen and problem-solving capabilities Excellent communication, organizational, and writing skills Professional, adaptable, and collaborative approach Proficiency in Microsoft Word, Outlook, and Excel Ability to stand/walk for extended periods and lift 35 lbs. or more Comfortable using a ladderWe welcome applicants who are currently authorized to work in the United States. At this time, we are unable to offer employment sponsorship.
Benefits:
Medical/ dental/ vison package401k planGenerous employee discountPaid vacation and sick timeSalary Range: $70,000.00- $75,000.00 per year based upon experience.Learn more at: https://www.zwilling.com/us/about-us/article-about-the-group-our-people.html
Read LessZWILLING J.A. Henckels offers an extensive collection of premium cookware, cutlery, glassware, flatware, and kitchen tools. Known as the modern kitchen specialist, our products are recognized worldwide for exceptional quality, innovation, functionality, and design.
We are currently seeking a passionate and driven Retail Store Manager to lead our ZWILLING Brand Store, at the Ala Moana Center in Honolulu Hawaii.
This is an exciting opportunity for a career-minded retail leader who combines strong business acumen with exceptional team-building skills and a genuine passion for culinary excellence.
As Store Manager, you will play a critical role in shaping the success of this location—driving sales performance, cultivating a high-performing team, and delivering an outstanding customer experience that reflects the premium quality of the ZWILLING brand. If you are motivated to inspire teams, exceed business goals, and grow your career with a globally respected company, we would love to connect with you.
Personnel Management:
Recruit top talent for our retail store. Train team members in product knowledge, selling techniques, and store operations Motivate and develop staff through coaching, feedback, and regular performance assessments Foster a safe, positive, and collaborative work environment Uphold company policies and standardsRetail Store Operations:
Analyze and optimize store performance to maximize profitability Identify opportunities for improvement and provide actionable feedback Ensure the store remains clean, safe, and welcoming for customers and employees.Marketing and Customer Relations
Deliver exceptional and consistent customer service Build local brand awareness through community outreach initiatives Collaborate on the planning and execution in-store and off-site eventsQualifications and Skills:
Genuine passion for culinary products and experiences Associate or bachelor’s degree preferred; relevant retail experience considered. Minimum 3 years of retail sales management experience Strong business acumen and problem-solving capabilities Excellent communication, organizational, and writing skills Professional, adaptable, and collaborative approach Proficiency in Microsoft Word, Outlook, and Excel Ability to stand/walk for extended periods and lift 35 lbs. or more Comfortable using a ladderWe welcome applicants who are currently authorized to work in the United States. At this time, we are unable to offer employment sponsorship.
Benefits:
Medical/ dental/ vison package401k planGenerous employee discountPaid vacation and sick timeSalary Range: $65,000.00- $75,000.00 per year based upon experience.Learn more at: https://www.zwilling.com/us/about-us/article-about-the-group-our-people.html
Read Less