Summary: The Director of Supply Chain Management is responsible for leading and optimizing the end-to-end supply chain functions, including procurement, inventory planning, and supplier management. This role oversees a team of buyers and inventory planners to ensure the efficient flow of materials, cost-effective purchasing, and alignment with business goals. The Director drives continuous improvement in processes and performance metrics, ensuring that supply chain operations support organizational growth and customer satisfaction.
Essential Duties and Responsibilities:
Strategic Supply Chain Leadership
Develop and execute supply chain strategies to support business objectives and growth. Partner with senior leadership to align supply chain planning with demand forecasts, product launches, and seasonal trends. Establish and monitor KPIs for supply chain performance, including cost, inventory turns, and service levels.Procurement & Vendor Management
Lead and mentor the buying team to manage supplier relationships and negotiate contracts, pricing, and service agreements. Identify and implement cost-saving initiatives while maintaining quality and supplier performance standards. Evaluate vendor performance, manage supplier risk, and ensure compliance with company policies and regulatory requirements.Inventory Planning & Optimization
Oversee inventory planners to ensure optimal stock levels across all locations and channels. Implement demand planning and forecasting processes to minimize stockouts and excess inventory. Drive continuous improvement in inventory accuracy, reporting, and replenishment strategies.Operational Excellence
Standardize supply chain processes to enhance efficiency and scalability. Collaborate with cross-functional teams (Operations, Sales, Finance, Product Development) to ensure seamless supply chain integration. Lead system improvements, technology adoption, and data-driven decision-making to enhance supply chain visibility and responsiveness.Team Leadership & Development
Build, coach, and retain a high-performing team of buyers and inventory planners. Provide guidance, performance management, and professional development opportunities for direct reports. Foster a culture of collaboration, accountability, and continuous improvement within the supply chain function.Knowledge, Skills & Abilities:
Bachelor’s degree in Supply Chain, Logistics, Business, or related field (MBA preferred). 8–12+ years of progressive experience in supply chain management, including team leadership. Strong expertise in procurement, inventory management, demand planning, and supplier relationship management. Excellent analytical, problem-solving, and negotiation skills. Experience with ERP systems (e.g., SAP, Oracle, NetSuite) and supply chain planning tools.Work Environment: The work environment is indoors in a professional office environment. The floor surfaces are carpeted in office areas and conference rooms with vinyl floor covering typical in hallways, break rooms and computer rooms.
Work Hours: The work schedule is 5 days per week, 8 hours per day. Initial start time may vary, with work hours typically from 8am-5pm. Work hours and shifts are subject to change depending on operating business conditions and needs. The position resides in Orange County but is hybrid with 2 days being remote work.
Physical and Mental Demands: Sedentary, exerting up to 10 pounds of force occasionally, or negligible amounts of force frequently, to move objects. This job also requires constant sitting. Constant use of the upper extremities is required to reach, handle, and position tools and equipment. The employee must know and follow proper safety protocols and maintain a professional and polished appearance.
Supervisory Responsibilities: 3-5 Direct Reports
Read LessSummary: The Warehouse Manager is responsible for leading and directing all warehouse operations within the distribution center. This role ensures accuracy, efficiency, productivity, and compliance with company policies while maintaining a safe, organized, and high performing work environment. The Warehouse Manager oversees warehouse supervisors and staff, manages operational workflows, drives KPI performance, and partners cross functionally to support business objectives. This position ensures effective execution of receiving, picking, packing, shipping, inventory control, and continuous improvement initiatives. The Warehouse Manager reports to the Director of Warehouse & Distribution Center.
Essential Duties and Responsibilities:
Oversee all daily warehouse operations including receiving, picking, packing, shipping, replenishment, inventory movement, and material handling. Lead, mentor, and develop Warehouse Supervisors and warehouse staff to ensure consistent performance, accountability, and adherence to company standards. Ensure all department standard operating procedures (SOPs) are followed and that all transactions are processed accurately through the WMS. Monitor operational KPIs, analyze performance trends, and implement action plans to improve productivity, accuracy, and service levels. Partner with Inventory, Customer Service, Transportation, and other departments to resolve discrepancies, order issues, and operational challenges. Maintain a clean, organized, and hazard free warehouse environment; enforce all safety procedures, compliance requirements, and company policies. Oversee staffing levels, scheduling, attendance, and performance management for warehouse teams. Lead continuous improvement initiatives to enhance efficiency, reduce errors, optimize space utilization, and support business growth. Ensure proper training and certification for equipment operation, including pallet jacks, forklifts, shrink wrap machines, RF scanners, and other warehouse tools. Conduct regular audits of processes, inventory accuracy, and quality standards to ensure compliance and operational excellence. Prepare and deliver operational reports, performance updates, and recommendations to senior leadership. Support budget planning, cost control, and resource management to ensure efficient warehouse operations. Perform other duties as assigned to support distribution center operations.Knowledge, Skills & Abilities:
Bachelor’s degree in Business, Supply Chain, Operations Management, or a related field preferred; equivalent experience considered. Minimum of 5 years of warehouse or distribution center experience, with at least 2 years in a supervisory or management role. Strong understanding of warehouse operations, inventory flow, order fulfillment, and distribution best practices. Ability to create a positive work environment and foster a culture of collaboration and accountability for both self and team. Proficiency with WMS or ERP systems; strong computer skills including Microsoft Office (Excel, Word, Outlook). Demonstrated leadership, communication, and teambuilding skills with the ability to motivate and develop employees. Strong analytical and problem solving abilities with attention to detail and accuracy. Knowledge of OSHA regulations, warehouse safety standards, and compliance requirements. Ability to read and interpret reports, metrics, and operational data to drive decision making. Mental resilience to manage high volume operations, time sensitive deadlines, and complex problem solving demands. Must be able to pass a background check to become a Designated Representative to ensure compliance with Drug Supply Chain Security Act (DSCSA). Excellent time management skills including planning, punctuality and attendance.Work Environment: The work environment is an indoor warehouse, and the employee is exposed to a temperature-controlled climate. The floors may be concrete, laminate or carpeted in the warehouse and interior office. Exposure to moderate noise, moving equipment, in a fast-paced environment requiring adaptability, multi-tasking, and cross-functional collaboration. The employee must learn and follow safety protocols and is subject to random drug testing.
Work Hours: The standard work schedule is 5 days a week, 8 hours a day. Work hours and shifts are subject to change depending on operating business conditions, work volume and company needs. The employee may be required to work overtime on mornings/evenings, over holidays or weekends.
Physical and Mental Demands: Active. Must be capable of standing and walking for extended periods of time. Must be able to consistently lift 35 pounds. Constant use of the upper extremities is required to reach, handle and position products, materials, tools, equipment, pushing cart and computer systems. Must always wear safety vest and closed-toed shoes on the warehouse floor. Must be able to exert up to 50 pounds of force to move objects. The ability to use or operate warehouse equipment such as pallet jacks, corner board cutters & shrink wrap machines and a Forklift (if applicable).
Supervisory Responsibilities: The Warehouse Manager directly oversees the Warehouse Supervisors and indirectly all Warehouse Associates within the Omaha, NE Distribution Center.
Read LessThe Warehouse Associate will perform daily order pick, pack and ship functions, repacking orders as needed; conduct quality review of incoming and outgoing shipments; and follow order flow and sequencing.
Essential Duties and Responsibilities
Efficiently and accurately pick, pack and ship customer orders, weighing and repacking orders as needed.Ability to manage merchandise order variation. Utilize warehouse management system (WMS) to process and follow order sequence, adjusting to sequence changes.Coordinate corporate quality assurance requirements for incoming and outgoing shipments including the inspection and release prescription-level products.Work Environment: The work environment is an indoor warehouse and the employee is exposed to a temperature-controlled climate. The floors may be concrete, laminate or carpet in the warehouse and interior office. The employee must learn and follow safety protocols and is subject to random drug testing.
Work Hours: The work schedule is 5 days a week, 8 hours a day. Work hours may vary. Work hours and shifts are subject to change depending on operating business conditions and needs. The employee may be required to work overtime, holidays or weekends.
Physical and Mental Demands: Active. Must be capable of standing and walking for extended periods of time. Must be able to lift 35 pounds. Constant use of the upper extremities is required to reach, handle and position products, materials, tools, equipment, pushing cart and computer systems. Must always wear safety vest. Must be able to exert up to 50 pounds of force to move objects operating a pallet jack.
Job Qualifications
Experience working with warehouse fulfillment with order variations. Strong attention to detail, work accuracy and problem solving.Experience using a warehouse management system (WMS).Strong willingness to learn and follow detailed instructions.Excellent communication and interpersonal skills, including the ability to work well with others. Read LessEssential Duties and Responsibilities:
Conduct 3+ workshops per month, strategically clustered within a 50-mile radius to maximize regional impactPartner with Sales to prioritize accounts for training and coordinate patient events while in-marketDeliver engaging presentations to a variety of audiences, from individual providers to full teams (both in-person and virtually)Plan and coordinate all aspects of each workshop, including venue set-up and follow-up reportingEnsure consistent brand messaging in every interaction and training formatTravel approximately 75% of the time (3 weeks per month on average; varies slightly by calendar month)Stay highly organized while adapting to last-minute changes in scheduling or logisticsProvide detailed post-training insights to Sales and Training leadershipSupport national training initiatives, launches, and certifications as neededKnowledge, Skills & Abilities:
A licensed esthetician with a passion for skincare educationExperienced in medical aesthetics, dermatology, or plastic surgery settingsComfortable presenting to large groups and tailoring content to different audiencesSkilled in time management, planning, and communicationProficient in Microsoft Office (especially PowerPoint, Excel, Outlook)Polished, professional, and comfortable, representing a luxury brandCalm under pressure and adaptable to changing travel, training, or event needsLocated within 60 miles of a major airportAble to lift to 50 pounds and travel with product or event materialsHolds a valid driver’s license, a clean driving record, and has reliable transportationPrevious experience in training or field educationB2B sales experiencePatient-facing experience in medical aesthetics (dermatology or plastic surgery preferred)Experience coordinating or hosting provider or patient-facing eventsWork Environment: The work environment is indoors in a professional office environment. The floor surfaces are carpeted in office areas and conference rooms with vinyl floor covering typical in hallways, break rooms, and computer rooms.
Work Hours: The work schedule is 5 days per week, 8 hours per day. Initial start time may vary, with work hours typically from 8am-5pm. Work hours and shifts are subject to change depending on operating business conditions and needs. The position resides in Orange County but is hybrid with 2 days being remote work.
Read LessThe Warehouse Associate will perform daily order pick, pack and ship functions, repacking orders as needed; conduct quality review of incoming and outgoing shipments; and follow order flow and sequencing.
Essential Duties and Responsibilities
Efficiently and accurately pick, pack and ship customer orders, weighing and repacking orders as needed.Ability to manage merchandise order variation. Utilize warehouse management system (WMS) to process and follow order sequence, adjusting to sequence changes.Coordinate corporate quality assurance requirements for incoming and outgoing shipments including the inspection and release prescription-level products.Work Environment: The work environment is an indoor warehouse and the employee is exposed to a temperature-controlled climate. The floors may be concrete, laminate or carpet in the warehouse and interior office. The employee must learn and follow safety protocols and is subject to random drug testing.
Work Hours: The work schedule is 5 days a week, 8 hours a day. Start times vary. Work hours and shifts are subject to change depending on operating business conditions and needs. The employee may be required to work overtime, holidays or weekends.
Physical and Mental Demands: Active. Must be capable of standing and walking for extended periods of time. Must be able to lift 35 pounds. Constant use of the upper extremities is required to reach, handle and position products, materials, tools, equipment, pushing cart and computer systems. Must always wear safety vest. Must be able to exert up to 75 pounds of force to move objects operating a pallet jack.
Job Qualifications
Experience working with warehouse fulfillment with order variations. Strong attention to detail, work accuracy and problem solving.Experience using a warehouse management system (WMS).Strong willingness to learn and follow detailed instructions.Excellent communication and interpersonal skills, including the ability to work well with others. Read LessSummary: The Specialist, GTM Marketing supports the execution of go-to-market initiatives for ZO Skin Health's professional provider network across North America and International markets. This role manages digital platforms, communications, and operational processes that enable the GTM Marketing team to deliver consistent programs and resources to providers and field sales teams globally. Working closely with NA and International marketing leads, this role ensures marketing programs are deployed efficiently and that providers and sales teams have access to the tools and information needed to support business growth.
Essential Duties and Responsibilities:
Oversee B2B email marketing campaigns for NA and International markets, including planning, execution, and reporting Assist with implementation and governance of Canva Enterprise, managing branded templates for marketing and sales teams Manage the Professional Marketing Portal (ProPortal), ensuring marketing assets, programs, and resources remain organized and current Support ongoing maintenance and updates of the Pro Regimen Builder platform Support deployment of GTM marketing programs, including product launches, sampling initiatives, and promotional campaigns across NA and International Initiates creative briefs to support the development and updates of marketing collateral and sales tools Coordinate marketing asset distribution to field sales teams and provider partners globally Support adaptation of NA marketing materials for International markets Maintain organization of professional marketing assets across platforms Manage PrintZone uploads and marketing content updates Support merchandising display content development and audits Assist with tracking and reporting of marketing program performance Collaborate with Product Marketing, Creative, Sales, and Marketing Operations teams to support program launches Assist with project coordination and timeline management across NA and International initiatives Coordinate field communications to support program launches, tools, and updates Manage shared marketing inbox and coordinate responses across the teamKnowledge, Skills & Abilities:
Bachelor's degree in Marketing, Communications, Business, or related field 1-3 years of marketing experience, preferably supporting digital marketing platforms or marketing operations Strong organizational and project management skills Excellent written communication skills Ability to manage multiple projects in a fast-paced environment Experience with marketing platforms such as CMS systems, email platforms, or asset management tools Experience in skincare, aesthetics, healthcare, or beauty industries preferred Comfortable working across time zones and with international stakeholdersWork Environment: The work environment is indoors in a professional office environment. The floor surfaces are carpeted in office areas and conference rooms with vinyl floor covering typical in hallways, break rooms and computer rooms.
Work Hours: The work schedule is 5 days per week, 8 hours per day. Initial start time may vary, with work hours typically from 8am-5pm. Work hours and shifts are subject to change depending on operating business conditions and needs. The position resides in Orange County but is hybrid with 2 days being remote work.
Physical and Mental Demands: Sedentary, exerting up to 10 pounds of force occasionally, or negligible amounts of force frequently, to move objects. This job also requires constant sitting. Constant use of the upper extremities is required to reach, handle, and position tools and equipment. The employee must know and follow proper safety protocols and maintain a professional and polished appearance.
Supervisory Responsibilities: None
Read LessEssential Duties and Responsibilities:
Drive Sales Growth: Achieve and exceed sales goals by building and maintaining trusted relationships with existing physician accounts while supporting the overall growth of each practice.Account Development: Identify, qualify, and open new physician-owned accounts across multiple specialties, with a focus on dermatology and plastic surgery.Strategic Forecasting: Utilize ZO’s financial planning system to accurately forecast sales, track performance, and ensure consistency in business planning.Marketing Support: Plan, coordinate, and execute in-practice marketing programs, events, and training sessions to drive brand awareness and product adoption.Merchandising Excellence: Partner with accounts to optimize product placement, displays, and retail space to maximize visibility and sell-through.Education & Training: Provide ongoing product education and support to physicians and staff to ensure confidence in product knowledge and effective patient recommendations.Territory Management: Maintain a strong presence in the field through consistent visits, follow-up, and exceptional customer service.Brand Representation: Uphold ZO Skin Health’s brand standards and deliver a best-in-class experience to all customers and business partners.Remain knowledgeable on the most up-to-date protocols through our unparalleled education for self and customer accounts through various blended learning opportunities.Partner with clinical skin-health experts in your territory, and various other departments such as customer service, marketing and business development to ensure the needs of the customer are being met timeline and accurately.Coordinate, execute and attend events for accounts to implementAttend trade shows/seminars when applicableKnowledge, Skills & Abilities:
5+ years of outside sales experience with strong skincare, pharmaceutical, and cosmetics experienceMust have an established and extensive network with ability to generate new accountsProficient with MS Office SuiteRetail sales experience preferredWork Environment: This position is primarily remote, with frequent travel required to visit physician offices and accounts within the assigned territory. The role involves regular in-person meetings, product trainings, and in-practice events. The ideal candidate is comfortable working independently, managing their schedule, and maintaining consistent communication with internal teams. A typical week may include a combination of virtual meetings, administrative tasks completed from a home office, and on-site visits to customer locations. Occasional evening or weekend events may be required based on business needs.
Work Hours: The work schedule is 5 days per week, 8 hours per day. Initial start time may vary, with work hours typically from 8am-5pm. Work hours and shifts are subject to change depending on operating business conditions and needs. The position is in the field and visiting accounts and trade shows.
Physical and Mental Demands: Sedentary, exerting up to 10 pounds of force occasionally, or negligible amounts of force frequently, to move objects. This job also requires constant sitting. Constant use of the upper extremities is required to reach, handle, and position tools and equipment. The employee must know and follow proper safety protocols and maintain a professional and polished appearance. They must be able to efficiently use Microsoft Office Programs and Project Management systems to retrieve information, generate documents, organize project plans/schedules and coordinate meetings. The employee must also be able to maintain and preserve confidentiality of company information, exhibit strong interpersonal skills and the ability to build relationships with internal stakeholders, including international affiliates.
Supervisory Responsibilities: None
Read LessEssential Duties and Responsibilities:
Support the SIOP process by generating the reporting and key findings to facilitate monthly forecast reviews and align on the forecast revision that will ultimately go to Consensus. Generate market and SKU-level findings regarding forecast trends, variances, and risks/opportunities to Sales leadership. Drive forecast accuracy and bias improvement initiatives using KPIs such as forecast accuracy, MAPE, and BIAS. Manage lifecycle planning for products: new product introductions, discontinuations, phase-outs. Work closely with Inventory Planning to ensure supply alignment and manage exceptions. Maintain reporting on proposed forecast adjustments vs. the Gross Sales Plan to ensure alignment with FP&A Provide the Marketing with reporting on ground up forecasts historical plan performance Maintenance of our planning tool of record: Netstock Maintain forecast parameters across all planning instances Ensure all item supersessions are loaded for product transitions to maintain statistical forecasts for newly transitioned/reformulated products Execute a product forecast transition process monthly to ensure demand points to the correct items out in time. Work with Global Sales and Marketing to secure GWP forecasts for SIOP Engage in a monthly forecast review process specific to Marketing Collateral to align on global forecast quantitiesKnowledge, Skills & Abilities:
Education & Experience:
Bachelor’s degree in Business, Finance, Supply Chain Management or related field 5+ years of experience in demand planning, forecasting, or related supply chain functionsSkills & Competencies:
Strong proficiency in ERP systems preferably in NetSuite. A working knowledge of IBP tools (Anaplan, Logility, Just Enough etc.). Netstock knowledge preferred Experience with S&OP/IBP processes. Advanced Excel skills with a working knowledge of Power BI – SQL is a plus Strong communication and presentation abilities to influence cross-functional teams. Able to build decks to facilitate presentations Knowledge of inventory management principles and supply chain KPIs. Read LessEssential Duties and Responsibilities:
Campaign Coordination & Execution
Support the coordination and execution of marketing campaigns across multiple channels Help manage timelines, deliverables, and approvals to ensure campaigns launch on schedule Assist in organizing briefs, assets, and campaign details across teams Support quality checks (links, tracking, creative, copy) after campaigns go liveEmail & SMS Marketing
Coordinate with Creative and Copy teams to gather assets and ensure alignment Help maintain the campaign calendar and ensure deadlines are met Support A/B testing and basic reporting Coordinate with CRM agency on execution and timelinesPaid Media
Support the execution of paid media campaigns across platforms (Meta, Google, TikTok) Assist with organizing creative briefs and asset delivery Help monitor campaign performance and flag any issues Support campaign setup QA (links, UTMs, naming conventions) Coordinate with external agencies to ensure smooth executionSEO & Affiliate
Support coordination with SEO and Affiliate partners/agencies Assist with content briefs and ensure assets are delivered on time Help track deliverables and timelines Support basic reporting and performance trackingKnowledge, Skills & Abilities:
Education & Experience
Bachelor’s degree in Marketing, Communications, Business, or a related field Internship or academic experience in digital marketing, e-commerce, or analytics is a plusSkills & Tools
Strong interest in digital marketing (Email, Paid Media, SEO, Affiliate) Basic familiarity with marketing tools (e.g., email platforms, Google Analytics, ad platforms) is a plus Comfortable working with data and learning new toolsSoft Skills
Highly organized with strong attention to detail Strong communication skills (written and verbal) Ability to manage multiple tasks in a fast-paced environment Proactive attitude and willingness to learn Strong sense of ownership and accountability for tasksWork Environment: The work environment is indoors in a professional office environment. The floor surfaces are carpeted in office areas and conference rooms with vinyl floor covering typical in hallways, break rooms and computer rooms.
Work Hours: The work schedule is 5 days per week, 8 hours per day. Initial start time may vary, with work hours typically from 8am-5pm. Work hours and shifts are subject to change depending on operating business conditions and needs. The position resides in Orange County but is hybrid with 2 days being remote work.
Physical and Mental Demands: Sedentary, exerting up to 10 pounds of force occasionally, or negligible amounts of force frequently, to move objects. This job also requires constant sitting. Constant use of the upper extremities is required to reach, handle, and position tools and equipment. The employee must know and follow proper safety protocols and maintain a professional and polished appearance.
Supervisory Responsibilities: None
Read LessEssential Duties and Responsibilities:
Build and maintain strong relationships with existing professional clients (e.g., dermatologists, plastic surgeons, med spas). Serve as the primary point of contact for inquiries, product recommendations, and order placements. Achieve or exceed monthly, quarterly, and annual sales targets. Identify upselling and cross-selling opportunities to maximize account potential. Reach out to prospective clients to introduce ZO Skin Health's product portfolio. Stay updated on product knowledge and communicate key benefits to clients. Educate clients on ZO Skin Health protocols, best practices, and retail opportunities. Collaborate with field sales representatives to support customer needs and align on territory strategies. Monitor and report on sales performance and trends within the assigned region. Process and track orders, ensuring accuracy and timely delivery. Resolve customer issues and escalate concerns as needed to ensure satisfaction. Maintain records of interactions, sales activities, and results using CRM tools. Prepare reports on account performance and pipeline management.Knowledge, Skills & Abilities:
2-3 years in inside sales, B2B sales, or account management, preferably in the skincare or beauty industry. Bachelor's degree in business, marketing, or a related field is preferred. CRM Salesforce experience preferred Knowledge of professional skincare products and industry trends. Previous experience working with dermatologists or med spas. Strong organizational and leadership skills. Excellent communication, time management and negotiation abilities. Ability to manage multiple projects simultaneously. Problem-solving and decision-making capabilities. Adaptive, responsive individual able to thrive in a fast-paced and dynamic work environment; handles pressures well; adjusts plans to meet changing needs.Work Environment: The work environment is indoors in a professional office environment. The floor surfaces are carpeted in office areas and conference rooms with vinyl floor covering typical in hallways, break rooms and computer rooms. Occasionally, they may work in a warehouse environment, as part of a project, and/or in the field with outside sales.
Work Hours: The work schedule is 5 days per week, 8 hours per day. Initial start time may vary, with work hours typically from 8am-5pm. Work hours and shifts are subject to change depending on operating business conditions and needs. The position resides in Orange County but is hybrid with 2 days being remote work.
Physical and Mental Demands: Sedentary, exerting up to 10 pounds of force occasionally, or negligible amounts of force frequently, to move objects. This job also requires constant sitting. Constant use of the upper extremities is required to reach, handle, and position tools and equipment. The employee must know and follow proper safety protocols and maintain a professional and polished appearance. They must be able to efficiently use Microsoft Office Programs and Project Management systems to retrieve information, generate documents, organize project plans/schedules and coordinate meetings. The employee must also be able to maintain and preserve confidentiality of company information, exhibit strong interpersonal skills and the ability to build relationships with internal stakeholders, including international affiliates.
Supervisory Responsibilities: None
Read Less