Zipline is the world's largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world's largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.
Our customers include the world's largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we've built to enable seamless, reliable, global operations.
Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.
We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people's lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.
About You and The RoleZipline is moving from flight operations managed directly by individual Remote Pilots in Command to highly automated delivery networks supervised at fleet scale. Safe, reliable growth requires operating standards that keep pace with automation, changing operator responsibilities, and regulatory requirements.
As Ops Standards and Readiness Lead, you will own the standards and evaluation system that makes operational performance visible and actionable. Starting with U.S. flight operations and built to scale globally, you will translate regulatory requirements, safety policy, operational doctrine, and system capabilities into readiness evidence, training, policy, and system improvements.
What You'll DoDefine measurable standards for flight operations, fleet supervision, and autonomous-system oversight.Translate regulatory requirements, safety policy, operational practice, and the P108 regulatory framework into practical performance criteria.Design objective evaluation methods, metrics, rubrics, and review processes for operators, supervisors, operational teams, and system performance.Own the Standards & Evaluations program, including controlled documentation, audit cycles, change management, and decision records.Lead recurring standards and readiness reviews through developmental gates with Training, Safety, Flight Operations, and Engineering.Analyze evaluation evidence to identify performance trends and gaps, then recommend targeted changes to training, procedures, policy, or system design.Deliver decision-ready readiness assessments that show whether operations meet defined standards, can scale safely, or require corrective action.What You'll BringExperience owning or materially leading an operational standards, audit, evaluation, or readiness program in a safety- and regulation-critical environment.Experience governing standards across a complex, multi-team operating system rather than a single procedure or functional team.Leads by example with energy, adaptability, and resilience, effectively navigating rapid change, competing priorities, ambiguity, and demanding timelines.Experience translating regulatory, policy, and technical inputs into clear operational criteria, controlled documentation, and auditable evidence.Experience designing evaluation or audit systems that produce consistent, objective findings rather than subjective judgment.Ability to build scalable governance processes, resolve competing inputs, and align Safety, Training, Flight Operations, and Engineering on standards changes.Sound judgment assessing safety, reliability, and operational risk as autonomous-system capabilities and operator responsibilities evolve.What Else You Need To KnowZipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.
We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!
Read LessZipline is the world's largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world's largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.
Our customers include the world's largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we've built to enable seamless, reliable, global operations.
Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.
We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people's lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.
About You and The RoleZipline's maintenance hubs depend on parts, tools, and operational assets arriving where they are needed, with accurate records and traceability. As a Logistics Specialist, you will own the material and asset flow that enables safe, efficient maintenance operations.
You will partner with maintenance, fleet operations, quality, supply chain, and transportation teams. Success means reliable material availability, accurate inventory and asset records, compliant hub vehicles, and fewer avoidable maintenance delays.
What You'll DoReceive, inspect, and process inbound components, consumables, and tools; verify shipments against purchase orders, packing lists, and engineering documentation.Maintain inventory accuracy through disciplined ERP transactions, cycle counts, discrepancy investigations, corrective actions, traceability, and configuration control.Kit, stage, replenish, and deliver materials and tooling to maintenance cells and work centers to support daily maintenance execution.Manage inventory, asset accountability, replenishment needs, and equipment movement for Zipping Point operations across sites.Own maintenance-hub vehicle readiness through registration, compliance records, preventive maintenance scheduling, repair coordination, fuel-card reconciliation, utilization reporting, and disposition recommendations.Coordinate outbound and expedited shipments, including packaging, documentation, carrier scheduling, and transportation-provider communication.Improve inventory accuracy, material flow, fleet utilization, and operating procedures through data-driven problem solving, system testing, and process rollouts.What You'll Bring3–5 years of experience in logistics, inventory management, fleet operations, supply chain, manufacturing, aviation maintenance, or a related operational environment.Hands-on experience using ERP, inventory-management, or asset-tracking systems to maintain accurate records and resolve inventory discrepancies.Working knowledge of inventory traceability, configuration control, quality processes, and material-handling practices.Working knowledge of fleet management, vehicle maintenance scheduling, vendor coordination, and compliance documentation.Experience partnering with maintenance, operations, quality, supply chain, and transportation stakeholders.Ability to independently prioritize multiple live operational needs and make sound tradeoffs between availability, accuracy, cost, compliance, and maintenance continuity.Ability to lift up to 50 pounds and work on your feet for extended periods; forklift certification or material-handling equipment experience is preferred.What Else You Need To KnowZipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.
We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!
Read LessZipline is the world's largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world's largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.
Our customers include the world's largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we've built to enable seamless, reliable, global operations.
Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.
We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people's lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.
About You and The RoleField Systems Engineering sits at the intersection of Engineering and Operations. We are responsible for understanding how Platform 2 performs in the real world, resolving its hardest technical problems, and turning what we learn into lasting improvements to the product and the way it is operated and maintained.
As a Field Systems Engineer, you will own the health and performance of one or more Platform 2 subsystems. You will investigate complex and often intermittent failures using telemetry, software tools, physical inspection, and hands-on testing. You will lead issues from initial containment through root cause and corrective action, partnering closely with design engineers to ensure fixes are implemented permanently.
We are hiring across several technical disciplines, including:
Avionics, electrical systems, and embedded softwarePerception, sensing, autonomy, and system softwarePowertrain, batteries, motors, and power electronicsGround systems, charging, and electromechanical equipmentStructures, mechanisms, and system integrationYou do not need to be an expert in every area. Strong candidates bring deep expertise in at least one discipline, sound engineering fundamentals, and the ability to reason across hardware, software, and operational boundaries.
What You'll DoServe as a technical authority for your assigned Platform 2 systems, developing a deep understanding of their design, behavior, failure modes, and operational use.Lead the investigation of complex field issues by combining telemetry and log analysis, physical failure analysis, bench testing, operator feedback, and first-principles reasoning.Provide technical leadership during field escalations, including developing safe containment plans and supporting hands-on troubleshooting when necessary.Drive issues from detection through root cause, corrective action, validation, and fleet implementation.Build software, dashboards, automated analyses, and diagnostic tools that identify degraded or off-nominal behavior before it causes operational disruption.Use fleet data to identify reliability trends, prioritize engineering work, and measure whether corrective actions delivered the expected improvement.Partner with design, test, reliability, manufacturing, quality, and operations teams to develop solutions that balance safety, reliability, availability, and cost.Translate field experience into clear engineering requirements and influence future designs for reliability, diagnosability, testability, maintainability, and ease of operation.Develop and validate troubleshooting, inspection, repair, maintenance, and return-to-service procedures.Improve the technical systems used to communicate known issues, fleet risks, troubleshooting guidance, and engineering changes to field teams.Spend time working directly with the hardware and alongside the operators and technicians who use and maintain it.Discipline AreasDepending on your background and the needs of the team, your primary area of ownership may include:
Avionics and Embedded Systems
Diagnose failures involving flight computers, radios, GNSS, cameras, sensors, power distribution, connectors, and vehicle networks.Debug intermittent electrical, timing, communications, signal-integrity, EMI, thermal, and embedded-software problems.Use tools such as oscilloscopes, logic analyzers, multimeters, bus analyzers, debuggers, and hardware-in-the-loop test systems.Partner with electrical and embedded-software engineers to validate root causes and implement robust fixes.Perception, Autonomy, and Systems Software
Investigate anomalous vehicle behavior using logs, telemetry, sensor data, simulation, and system-level testing.Diagnose problems involving perception, localization, mapping, sensor performance, state estimation, and hardware-software interactions.Develop automated log-analysis, replay, simulation, and fleet-monitoring tools.Work with autonomy, perception, embedded, and systems teams to distinguish environmental, hardware, software, and integration failure modes.Powertrain and Energy Systems
Diagnose issues involving batteries, motors, motor controllers, propellers, charging, thermal behavior, power electronics, and embedded motor control.Analyze performance degradation, efficiency, capacity, thermal events, intermittent communications, and model-versus-actual behavior.Develop automated methods to detect abnormal powertrain performance and emerging degradation.Drive corrective actions spanning hardware design, controls, software detection, manufacturing, and maintenance.Ground Systems and Mechatronics
Troubleshoot automated ground equipment, charging systems, communications, mechanisms, sensors, controls, and supporting infrastructure.Analyze system availability and identify the failure modes responsible for operational downtime.Debug complex electromechanical issues in both field and laboratory environments.Improve system architecture, diagnostics, serviceability, and recovery from degraded conditions.Structures, Mechanisms, and Integration
Investigate structural failures, mechanism wear, damage, fatigue, life consumption, and performance degradation.Develop inspection methods and data-driven maintenance intervals as understanding of the hardware evolves.Design and execute tests that reproduce field conditions and validate corrective actions.Partner with design engineers to improve structural durability, mechanism reliability, integration, and maintainability.What You'll BringApproximately 3–8 years of relevant experience in field engineering, systems engineering, reliability, failure analysis, test engineering, product engineering, or hardware/software validation.A degree in electrical engineering, mechanical engineering, aerospace engineering, robotics, computer engineering, computer science, or equivalent practical experience.Deep technical capability in at least one relevant discipline, paired with the curiosity and fundamentals to investigate problems outside your immediate specialty.Demonstrated experience resolving complex or intermittent problems in real-world systems.Strong data fluency and experience using Python, SQL, MATLAB, or similar tools to analyze logs, telemetry, test results, or fleet-scale datasets.Hands-on experience testing, debugging, or repairing physical systems.Experience leading structured root-cause and corrective-action work using methods such as fault-tree analysis, 5-Whys, FMEA, or equivalent approaches.The ability to move between detailed technical investigation and system-level decision-making.Strong written and verbal communication, including the ability to explain technical risk, evidence, and recommendations to engineering and operational audiences.A track record of taking ownership across organizational boundaries and driving ambiguous problems through implementation.A bias toward learning from the real system, validating assumptions with evidence, and delivering permanent improvements.Helpful ExperienceExperience with autonomous vehicles, robotics, aerospace, automotive, industrial automation, medical devices, or other safety- or reliability-critical systems.Experience with embedded C/C++, vehicle networks, telemetry pipelines, simulation, remote diagnostics, or over-the-air software systems.Experience with design validation methods such as vibration, thermal cycling, environmental testing, accelerated life testing, or HALT.Familiarity with reliability metrics, fleet health monitoring, prognostics, or condition-based maintenance.Experience developing technical documentation, maintenance programs, service procedures, or operational tooling.Experience supporting distributed field operations or products deployed in varied and demanding environments.What Else You Need To KnowZipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.
We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!
Read LessZipline is the world's largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world's largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.
Our customers include the world's largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we've built to enable seamless, reliable, global operations.
Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.
We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people's lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.
About You and The RoleZipline is operating the world's largest autonomous logistics network—delivering critical medical and commercial goods globally with high reliability, precision, and scale. As we expand into increasingly complex, safety-critical environments, the systems behind our autonomy stack must be robust, adaptable, and deeply integrated—especially at the intersection of perception and deployment. Our operational scale makes this a Physical AI opportunity like no other.
We're hiring senior and staff perception engineers to join our Droid team, the group responsible for the autonomy that powers Zipline's backyard delivery experience. This team owns the full stack of onboard, offboard and cloud-side perception systems that inform, validate, and augment our onboard autonomy. From generating rich 3D and semantic priors from aerial survey data to learning customer preferences and terrain features at scale, your work will define how we enable Zipline aircraft to scale mission-critical deliveries across complex, real-world environments.
This is not a purely research role—you'll be expected to move fast, ship production-grade systems, and find clever ways to apply state-of-the-art techniques to tangible, high-impact problems.
What You'll DoOwn the design and implementation of computer vision ML models that run in the cloud (or on our brand new on-prem GPU cluster!), helping us support and scale our on-device perception models.Train and deploy large-scale models for semantic segmentation, feedforward 4D geometry, and learned preference modeling using aerial survey images, production deliveries and synthetic generated data.Design and ship tools that predict deliverability, generate high-fidelity priors, and reduce the operational friction of onboarding new customers in new environments. You'll step in where our on-vehicle capabilities can't solve the problems we need to solve in order to scale the product.Design evaluation and validation infrastructure to ensure models behave reliably in the field.Zipline moves fast. On average, every 6 weeks, you will ship a new feature (or sometimes even a new model!) to production.At the Senior level, you'll lead architectural decisions, drive experimentation, and help the team push the limits of what's possible with production-grade perception at scale. At the Staff level, you will own roadmapping the future of one or more offboard models in addition to the above.What You'll BringAt least 5+ years of experience (Senior) or 8+ years of experience (Staff) building and deploying deep learning-based perception systems, particularly in 3D geometry, semantic understanding, or mapping from remote sensing data.Strong understanding of classical computer vision (e.g. camera calibration, epipolar geometry, structure-from-motion) and the ability to blend it with modern ML approaches such as feedforward multi-view models and gaussian splatsHands-on experience training, fine-tuning, iterating on, and optimizing CNN, transformer and foundation-style model architectures in production environments.An engineering mindset focused on outcomes over experimentation—you know how to prioritize what's good enough to ship now and what needs to be architected for scale later.Familiarity with building training, data annotation, and evaluation pipelines—not just models.Comfort working across systems: jumping into data pipelines, training infrastructure, or debugging distributed training issues as needed.Experience deploying models in real-world, high-stakes robotics or autonomy applications is a strong plus for Senior and a requirement for Staff.At the Staff level, we also expect to see experience bringing up new efforts within your role, and demonstrated examples of building staged roadmaps for challenging ML tasks.What Else You Need To KnowZipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.
We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!
Read LessZipline is the world's largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world's largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.
Our customers include the world's largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we've built to enable seamless, reliable, global operations.
Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.
We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people's lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.
About You and The RoleYou will be Zipline's Technical Program Manager for Cloud, Data & Validation Platforms, part of the Program Management team, and partnering day-to-day with Cloud Infrastructure, Data, Maps, Autonomy, Validation, and Operations. This role owns execution of the platform capabilities that enable safe, repeatable launches and fleet scale: cloud and on‑prem infrastructure, data ingestion and analytics pipelines, CI/CD and developer productivity systems, simulation and hardware‑in‑the‑loop (HIL) validation environments, and telemetry/logging backplanes. Your work directly affects fleet availability, launch cadence, and safety validation—delays or regressions reduce delivery reliability to hospitals, retailers, and government customers. You will be based in South San Francisco, expected onsite at least 4 days/week, and available for occasional evening or weekend launch windows and incident response.
What You'll DoOwn end-to-end programs with clear, measurable outcomes: define goals, milestones, success criteria and delivery schedules for platform initiatives spanning cloud/on‑prem migrations, data pipeline reliability, CI/CD latency reductions, and HIL throughput improvements.Deliver against concrete targets (examples to own and drive): reduce full build+test cycle by 30% within 6 months for targeted teams; increase simulation/HIL test throughput by 2x in 9 months; raise pipeline data freshness to <5 minutes for critical telemetry; achieve 99.9% platform availability for developer environments during release windows.Prioritize and sequence work across infra, data, autonomy, validation, product, security and field ops; resolve cross-team tradeoffs (cost vs. latency vs. fidelity) and enforce rollout readiness gates tied to launch criteria.Lead migrations and rollouts: own migration plans, rollback strategies, runbooks, operator training, and phased rollout checklists for on‑prem/cloud changes affecting validation or production fleets.Set and report program metrics: create dashboards, define SLIs/SLOs/SLAs, run weekly program reviews, and present progress, risks and mitigations to senior leadership.Drive operational readiness and incident follow‑through: coordinate pre-launch readiness reviews, lead postmortems, and track remediation through closure with owners.Harden dev productivity and CI/CD: introduce build caching, parallelization, and infra automation to cut developer feedback loops; own vendor vs. build tradeoffs when selecting tooling.Manage schedules, budgets and resourcing for programs; escalate and unblock at leadership when necessary to meet non‑negotiable launch timelines.What You'll BringMinimum 6+ years technical program management experience owning platform, cloud infrastructure, data, or validation programs that served multiple engineering teams; demonstrated ownership of large migrations, automation, or validation initiatives.Prior experience working with cloud and on‑prem infrastructure, data pipelines (streaming and batch), CI/CD systems, and simulation or HIL validation environments. Direct experience in safety‑critical or regulated systems (aviation, medical devices, or similar) is a plus.Track record of shipping measurable velocity and reliability improvements with concrete, tracked metrics (examples: % reduction in build/test time, SLO attainment, HIL throughput gains). Be prepared to share baseline→result examples in interviews.Strong program control skills: risk registers, Gantt/timeline ownership, rollout/rollback plans, runbooks, and structured postmortems with tracked remediation items.Ability to make and defend hard tradeoffs on performance, cost, and safety; experienced at convening technical and ops stakeholders and driving binding decisions.Comfortable with operational intensity: on‑call coordination for launches, occasional off‑hours work for field tests/launches, and travel to test or customer sites (up to 10%).Location requirement: South San Francisco office presence minimum 4 days/weekEducation/tech background: BS in CS, EE, Systems Engineering or equivalent experience; former software or systems engineer on cloud, infra, data, or validation teams is strongly preferred.Success in the first 6 monthsDeliver one major program milestone: complete a phased migration or rollout that improves a tracked metric (e.g., 20–30% build/test reduction or 2x HIL throughput) and pass a launch readiness review.Establish program dashboards and SLOs for platform health and developer velocity, and run the first three weekly program reviews with cross‑functional owners.Close at least two high‑priority remediation items from prior postmortems with verified fixes and owner commitments.What Else You Need To KnowZipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.
We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!
Read LessZipline is the world's largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world's largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.
Our customers include the world's largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we've built to enable seamless, reliable, global operations.
Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.
We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people's lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.
About You and The RoleYou are an owner-oriented Mechanical Engineer joining Zipline's Long Range Platform team to design, validate, and deliver critical airframe and electromechanical hardware used in long-distance autonomous delivery aircraft. This role sits at the intersection of field logistics, fleet operations, and mass production: your work will reduce aircraft weight, increase structural and mechanism reliability in harsh field conditions, and enable higher sortie rates for customers who depend on predictable, high-uptime deliveries. You will operate with end-to-end hardware responsibility—from requirement definition and architecture trade-offs through prototype validation, supplier integration, production ramp, and in-field sustainment—and you will make decisions that directly affect fleet availability, safety margins, and cost-per-delivery.
What You'll DoOwn specific Long Range mechanical subsystems (e.g., wing/fuselage primary structure, deployable delivery mechanism, landing gear and attach fittings, or integrated payload-mount assemblies) and be the primary technical lead from concept to sustained production. Translate operational and fleet requirements (range, payload, sortie cadence, field-maintainability, service intervals, and environmental exposure) into quantitative mechanical performance targets and design architectures.Produce and iterate detailed CAD models, tolerance stacks, GD&T, and manufacturing drawings enabling supplier quotes, DFx reviews, and inspection plans for volume production.Run first-principles analysis and engineering simulation (FEA, buckling, fatigue, jointed-assembly loads) and validate with bench tests and flight-representative test rigs; close the loop between analysis and measured performance.Prototype rapidly, lead hands-on build-test-iterate campaigns, and produce test plans that deliver go/no-go metrics (fatigue cycles, damage tolerance thresholds, mean-time-between-failure targets) tied to release criteria and field reliability goals.Define and own verification matrices, failure modes & effects for assigned assemblies, and corrective actions through qualification and production ramp; drive root-cause investigations and implement design fixes with clear timelines and acceptance criteria.Partner daily with Electrical, Software, Integration/Test, Manufacturing Engineering, Supply Chain, and Operations to resolve cross-functional tradeoffs, supplier nonconformances, and production issues; act as the escalation owner for mechanical issues impacting fleet operations.Support field deployments and production startups as required (on-site presence during launches, supplier plant visits, or depot troubleshooting) and ensure handoff documentation, service procedures, and spares strategies are in place.What You'll Bring 4+ years industry experience designing electromechanical and structural assemblies; demonstrable ownership of complex subassemblies through full product cycles (design → qualification → production ramp).Deep CAD fluency (managing 20–30 part subassemblies and top-level integration), rigorous GD&T skills, and experience producing manufacturing-ready drawings and inspection criteria.Proven track record applying FEA, hand calculations (beam, buckling, bolted joints), tolerance analysis, and test correlation to establish safety and reliability margins for flight or field-critical hardware.Hands-on prototyping and test experience: you build fixtures, run validation campaigns, and close design loops from test data to production intent.Direct supplier engagement experience: negotiating DFM changes, resolving quality issues, and translating supplier capabilities into producible designs.Experience with structural components, mechanisms, fastener systems, composites or metallic airframe-scale assemblies, and designing for serviceability in field conditions.Willingness and ability to travel to suppliers, production sites, and field depots on an as-needed basis (periodic domestic and occasional international travel).Strong bias for taking end-to-end ownership: you will stay with issues until verified fixes are in production and fielded.Location & LogisticsThis role is based in the listed Long Range engineering location (on-site or hybrid as specified by the team). Expect regular on-site collaboration during critical phases (prototype builds, qualification weeks, production launches) and periodic travel to supplier/manufacturing sites and field depots.
Nice-to-haveAerospace or automotive validation experience, composites design, high-efficiency electric powertrain exposure, NX proficiency, and prior experience scaling prototypes to injection molding, stamping, or extrusion processes.
What Else You Need To KnowZipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.
We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!
Read LessZipline is the world's largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world's largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.
Our customers include the world's largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we've built to enable seamless, reliable, global operations.
Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.
We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people's lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.
About You and The RoleZipline builds and operates autonomous delivery systems that move critical goods reliably and safely. Dropbox is our customer-facing package-loading product that integrates mechatronics, sensors, electronics, access control, user interaction, firmware, and environmental protection so untrained users can hand off packages to our droids.
As a Senior or Staff Electrical Engineer on Dropbox, you will own critical electrical systems from architecture and component selection through detailed design, validation, production ramp, and fleet operation. Your scope will include power distribution, motor and actuator interfaces, sensing, PCBAs, wiring harnesses, connectors, grounding, protection, communications, and system diagnostics.
Dropbox operates unattended in demanding field environments and around untrained users. Its electrical systems must tolerate weather, installation variation, power disturbances, mechanical motion, contamination, service activity, and repeated daily operation while remaining safe and easy to diagnose.
You will work closely with Mechanical Engineering, Firmware, Systems, Safety, Test, Reliability, Manufacturing, Supply Chain, Deployment, and Operations. This is a hands-on individual-contributor role with responsibility for both detailed electrical design and system-level product outcomes.
At the Staff level, you will additionally set the electrical architecture and technical direction across Dropbox generations, establish reusable design standards, and lead resolution of the program's most complex cross-functional problems.
What You'll DoOwn critical Dropbox electrical systems from requirements and architecture through production release and field deployment.Develop electrical architecture for power distribution, control electronics, sensors, actuators, user interfaces, communications, and service diagnostics.Translate product behavior, safety analyses, environmental conditions, mechanical interfaces, and field workflows into electrical requirements.Define electrical success metrics such as power consumption, sensing coverage, fault-detection performance, environmental margin, production yield, and field reliability.Select and integrate sensors, motors, actuators, motor drivers, power supplies, converters, protection devices, connectors, harnesses, and communications interfaces.Design or guide the development of PCBAs, schematics, layouts, cables, wiring harnesses, interconnects, and electrical assembly documentation.Own power budgets, grounding and shielding strategy, connector architecture, current-carrying margins, thermal derating, and protection coordination.Design for electrical faults including overcurrent, short circuit, reverse polarity, overvoltage, undervoltage, brownouts, electrostatic discharge, connection errors, and loss of communication.Partner with Safety and Systems engineers to ensure electrical hazards are controlled through architecture, isolation, protection, sensing, and fault response.Work closely with Mechanical Engineering on electronics packaging, cable routing, connector access, environmental sealing, thermal management, strain relief, and serviceability.Partner with Firmware engineers to define sensor behavior, actuator interfaces, motor control, state transitions, interlocks, fault detection, telemetry, and recovery.Ensure electrical interfaces and configuration are unambiguous across product variants, site installations, and manufacturing builds.Perform circuit analysis, power analysis, signal-integrity assessment, tolerance analysis, derating, and worst-case analysis.Build prototypes, instrument systems, perform bench testing, and use data to retire technical risk.Develop validation plans covering functional performance, power quality, electrical safety, environmental exposure, ingress, thermal cycling, vibration, ESD, EMI/EMC, cable flexing, connector life, and fault injection.Lead design reviews, DFMEAs, hazard reviews, and electrical readiness reviews.Produce complete schematics, drawings, specifications, interface-control documents, BOMs, test requirements, and release documentation.Work directly with suppliers to qualify components, PCBAs, harnesses, connectors, power systems, and manufacturing processes.Partner with NPI, Manufacturing, and Quality to develop scalable assembly, inspection, programming, calibration, and end-of-line test processes.Support prototype builds, engineering validation, design validation, production validation, and manufacturing ramp.Lead investigations of test, production, and field failures using telemetry, logs, electrical measurements, physical inspection, and structured root-cause methods.Drive issues from containment through corrective action and verify that fixes measurably reduce recurrence.Use fleet data and service records to improve electrical reliability, fault detection, diagnostics, and maintenance procedures.Mentor engineers and establish electrical design, documentation, review, and release best practices.At the Staff level, identify systemic technical risks, drive cross-generational architecture decisions, and align electrical, mechanical, firmware, test, and manufacturing strategies.What You'll BringProven end-to-end ownership of complex electrical or electromechanical products through architecture, validation, production ramp, and field deployment.Strong electrical engineering fundamentals across analog, digital, power, sensors, motor interfaces, embedded systems, and communications.Experience designing electronics for systems containing motors, actuators, sensors, PCBAs, harnesses, connectors, and embedded controls.Demonstrated ability to develop robust power-distribution, grounding, shielding, protection, and interconnect architectures.Experience with schematic capture, PCB design reviews, component selection, tolerance analysis, and worst-case circuit analysis.Hands-on proficiency with oscilloscopes, multimeters, power analyzers, electronic loads, logic analyzers, current probes, and data-acquisition equipment.Experience debugging intermittent problems involving power, signal integrity, connectors, sensors, communications, or firmware interaction.Experience designing for outdoor, industrial, automotive, aerospace, robotics, appliance, or similarly demanding environments.Knowledge of environmental protection, thermal derating, ESD, EMI/EMC, ingress, corrosion, vibration, and connector reliability.Experience defining verification plans, fault-injection tests, and production acceptance criteria.Track record working directly with PCB, harness, component, and contract-manufacturing suppliers.Experience implementing DFM, DFT, end-of-line testing, calibration, and manufacturing controls.Ability to analyze telemetry or test data using Python, SQL, MATLAB, or equivalent tools.Strong systems judgment and the ability to recognize when an electrical symptom originates in mechanical hardware, firmware, configuration, or field conditions.Clear written, verbal, and visual communication, including concise documentation of architecture decisions, assumptions, interfaces, and risks.Location and logistics: this role is in person in South San Francisco and includes some travel to suppliers, manufacturers, test locations, and deployment sites as needed.Operating intensity: periodic off-hours support may be required during critical builds, test campaigns, production ramps, and field escalations.Traits: strong technical judgment, hands-on curiosity, disciplined documentation, comfort with ambiguity, and persistence until difficult failures are understood.Nice to HaveExperience with motor-control electronics, position sensing, safety interlocks, or automated mechanisms.Experience with batteries, solar power, or distributed low-voltage systems.Experience with functional-safety principles or electronics operating around untrained users.Experience developing remote diagnostics, fleet-health monitoring, or automated failure-detection tools.Firmware experience in C/C++ or experience debugging embedded systems at the hardware-software boundary.Experience with high-volume electromechanical products.What success looks like Dropbox electrical systems meet safety, reliability, power, environmental, and production requirements.Electrical releases reach production with strong yield and without recurring integration issues.Sensors, actuators, interlocks, and fault responses behave predictably across supported product configurations.Field electrical failures are detected quickly, diagnosed from useful telemetry, and permanently corrected.Manufacturing and Deployment teams can build, install, commission, and service Dropbox without repeated engineering intervention.Electrical architecture supports future Dropbox capabilities without unnecessary redesign or product variants.What Else You Need to KnowZipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.
We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!
Read LessZipline is the world's largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world's largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.
Our customers include the world's largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we've built to enable seamless, reliable, global operations.
Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.
We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people's lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.
About You and The RoleZipline's Zipping Points are partner pickup locations where goods are loaded into Zipline aircraft and delivered to customers in minutes. As Field Ops Coordinator, you will lead field support across the Phoenix metro area, ensuring sites are safe, staffed, maintained, and ready for daily operations.
You will manage Field Support Technicians and own the decisions that improve site readiness, preventive-maintenance completion, service reliability, technician productivity, and partner experience. This is hands-on field leadership, working closely with Flight Operations, Customer Operations, and on-site partners in a changing operating environment.
What You'll DoLead, coach, and develop Field Support Technicians across Phoenix-area Zipping Points, setting clear expectations for safety, technical execution, accountability, and partner interactions.Own daily site readiness, including equipment functionality, required inspections, preventive maintenance, cleanliness, organization, and adherence to Zipline operating standards.Build schedules and staffing plans that maintain consistent site coverage while balancing labor needs with changing operational demand.Troubleshoot field operational and technical issues, make real-time decisions, and coordinate clear handoffs with Flight Operations, Customer Operations, and internal teams.Track service levels and field performance data to identify reliability gaps, maintenance risks, and opportunities to improve site performance.Implement process improvements that increase preventive-maintenance completion, technician productivity, service reliability, and the experience of on-site partners.Maintain relationships with site partners, gather feedback, and resolve issues affecting daily site operations.What You'll Bring2+ years of experience in field operations, service, maintenance, logistics, or a related technical environment.Experience leading or managing teams, including coaching, feedback, and performance management.Technical or mechanical aptitude to understand and support field-based systems, equipment, inspections, and maintenance work.Sound judgment and comfort making real-time decisions in a fast-changing field environment.Clear communication skills and a customer-first approach when working with technicians, internal teams, and on-site partners.Ability to work onsite, reside in the greater Phoenix area, and travel frequently throughout the metro area.Ability to lift up to 50 lbs, a valid driver's license, and a clean driving record.What Else You Need To KnowZipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.
We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!
Read LessZipline is the world's largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world's largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.
Our customers include the world's largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we've built to enable seamless, reliable, global operations.
Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.
We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people's lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.
About You and The RoleYou will own material planning and data integrity for a major system that supports Zipline's drone delivery network. This role sits at the intersection of Engineering, Supplier Industrialization, Manufacturing, and Integrated Planning and is accountable for keeping production flowing during rapid scale-up, design changes, and supplier constraints. Your work directly impacts supplier capability, safety-critical part continuity, production ramp success, and on-time customer deployments. This is an in-person role based in South San Francisco with occasional field and supplier engagement; expect ~5% travel to US-based sites and key partner regions (North America, APAC) to manage suppliers, validate readiness, and resolve escalations.
What You'll DoOwn end-to-end material availability for an assigned platform or major subsystem: translate production schedules and forecasts into supplier commitments, inventory positions, and replenishment plans that support target production rates and service levels.Maintain governance of master data (BOMs, item attributes, lead times, planning parameters, engineering change impacts) as the authoritative source for MRP and planning systems.Lead engineering-change integration for materials: assess supply impacts, update planning parameters, run impact analyses, and coordinate supplier actions to minimize production disruption and mitigate scrap/obsolescence risk.Define, implement, and own planning KPIs and targets (e.g., shortage reduction, forecast accuracy, inventory turns, schedule adherence) and drive improvements through data analysis, inventory modeling, and rebalancing actions.Drive exception management for off-nominal processes and escalation for material gaps: triage shortages, lead expedited buys, reallocate inventory across sites, and mobilize cross-functional resources to prevent line stoppages.Partner with Strategic Sourcing and Supplier Industrialization to validate supplier capacity/capability, establish supply commitments, and execute supply-risk mitigation plans (dual-sourcing, safety stock, contract holds) tied to program milestones.Support prototype-to-volume transitions and rate increases through readiness planning, parts flow validation, and supplier performance gating; own material readiness checklists and go/no-go inputs to production launches.Build and maintain reporting and dashboards that provide weekly operational visibility to manufacturing leaders and senior program stakeholders; present root-cause analyses and recommended fixes.What You'll BringTitle/level: Material Planning Manager (individual contributor or people manager depending on assignment); based in South San Francisco with ~5% travel as needed.5+ years relevant experience owning material planning, master-data governance, or supply planning for complex electromechanical or avionics products. Direct experience with MRP/ERP and planning systems (e.g., SAP, Oracle, NetSuite, or equivalent) and proven ownership of BOM and planning parameter accuracy in a changing engineering environment.Demonstrated track record reducing shortages and improving forecast accuracy and inventory health for products undergoing design changes and ramping production; able to point to metrics or outcomes you influenced.Strong analytical skills: comfortable with data-driven inventory modeling, scenario analysis, and structured problem solving; able to produce actionable recommendations from large datasets.Experience coordinating across Engineering, Manufacturing, Sourcing, and Supplier partners to execute material readiness and manage escalations under tight timelines.Operating intensity: able to make high-visibility prioritization decisions, lead rapid containment actions, and accept on-site travel to suppliers and manufacturing partners when needed.Must-haves: ability to read and act on BOMs and engineering change notices; practical understanding of lead-time risk, safety stock calculation, and expedited logistics; willingness to work on-site in South San Francisco.PreferredExperience in high-reliability or regulated industries (aerospace, robotics, automotive) and familiarity with NPI gating and production readiness milestones.Advanced degree or certifications in Supply Chain, Operations, Engineering, or related field.Experience scaling production across multinational supplier networks and running supplier readiness audits.What Else You Need To KnowZipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.
We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!
Read LessZipline is the world's largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world's largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.
Our customers include the world's largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we've built to enable seamless, reliable, global operations.
Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.
We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people's lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.
About You and The RoleYou are the Sr. Software Engineering Manager, Financial Platform, responsible for turning operational activity (flights, deliveries, manufacturing runs, inventory moves, partner transactions) into auditable, high‑integrity financial records that enable Zipline to scale into new markets. This team owns billing, settlements, ledgers, reconciliation, inventory costing, ERP integrations, and the financial‑event model that downstream reporting, accounting, and controls depend on. Your work prevents billing errors, ensures Finance can close the books reliably, supports regulatory and audit readiness, and directly impacts field launches, partner payments, and operational scale.
This role reports to the Head of Application Software, leads a small team (2–8 engineers), and partners closely with Finance, Commercial, Manufacturing, Operations (field sites), Data, and Platform Engineering. You will operate inside a hardware and regulated aviation environment where financial correctness is mission‑critical.
What You'll DoOwn end‑to‑end delivery, correctness, and reliability for the Financial Platform: billing engine, pricing rules, tax calculation, payments integration, refunds/credits, partner settlement, reconciliation services, and ledger/financial‑event systems.Define and prioritize the product and technical roadmap with Finance and Commercial, using measurable business impact (revenue at risk, manual hours reduced, audit risk avoided) to set priorities.Deliver measurable outcomes for the platform: materially reduce manual reconciliation effort in scoped areas, compress month‑end close for covered entities, and raise automated settlement accuracy toward the >99.9% target (calibrated with Finance).Design and operate durable financial‑event models and idempotent, ordered processing so transaction records are auditable, replayable, and reconcilable across operational systems and a custom ERP.Set and own correctness and availability SLOs/SLIs for critical financial paths (example targets: payment/settlement critical paths >=99.95% availability), lead incident response for production financial incidents, and drive post‑incident root‑cause fixes.Own controls and audit readiness: deliver reconciliations, evidence, and remediation tracked with Finance and internal audit to close control gaps and support external audits.Support manufacturing finance: design and operate inventory costing pipelines, map production events to financial entries, and ensure COGS visibility through ERP integration.Be a hands‑on manager: ship code and technical designs when correctness is at stake, review critical PRs, debug production incidents, and balance hiring/coaching with direct technical ownership.Translate operational edge cases from field sites, manufacturing, and operations into durable product and implementation tradeoffs; partner with Data and Platform teams on observability, schemas, and event contracts.What You'll BringLevel fit: senior/lead engineering manager experience managing a small backend team (2–8 engineers), with demonstrated ownership of production systems and responsibility for forecasting and hiring.Experience: ~6+ years building backend services and 4+ years managing engineers (or equivalent). Direct experience building billing, reconciliation, ledger systems, marketplace settlement, ERP integrations, or equivalent financial infrastructure is required.Domain knowledge: working familiarity with accounting concepts (revenue recognition, reconciliation, COGS, inventory costing, close processes) and regulatory/audit expectations for financial systems.Technical skills: systems design for idempotency, ordered processing, durable event storage, at‑least‑once/exactly‑once patterns, and experience integrating payments, tax engines, ERPs, and third‑party vendors.Outcomes mindset: track record of delivering measurable improvements (reduced close time, reconciliation automation, improved settlement accuracy), and experience defining SLOs/SLIs for correctness‑critical services.Operating intensity: experience working where software must reflect messy physical operations or regulated hardware systems; able to make pragmatic tradeoffs under ambiguity and tight launch or audit deadlines.Logistics and location: based in South San Francisco, CA. Regular on‑site presence required (hybrid with majority on‑site). Some travel to field sites or partner locations may be required (typically <20%).Must‑have traits: hands‑on technical judgment, ability to push back constructively on requirements, rigorous bias toward correctness over convenience for financial data, and commitment to building durable, auditable systems.What Else You Need To KnowZipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.
We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!
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