Service Advisor:
We are looking for an energetic and customer-focused Automotive service and collision advisor to join our team! In this position, you are required to explain the findings and recommendations from our Auto Technicians to the customer, insurance, or warranty companies. We are a 35-year independent dealership with sales, service, parts, collision, and detailing. Our service department and collision center have more than doubled in the last 6 years, and we are looking for the right person to continue to help us as a team.
Requirements:
Minimum high school diploma or GED equivalent requiredworked with collision software CCCworked with automotive repair software and estimatingSecondary education is not required (though it can be a plus), but you should have a solid baseline knowledge of cars and the ability to learn quickly.Goodcustomer service skills and prior experience are expectedCapable of listening to customers' needs and learning to presentthe technician's recommendations to the customerA great attitude: A positive, supportive team playerThis is a full-time position and requires automotive experienceWE ARE NOT LOOKING FOR SOMEONE WHO CALLS IN ALL THE TIME OR OTHER ISSUES.Digital inspections and computers are a plus.Spanish speaker a plus.5-day work week, open Saturdays, and every other week is required, with a day off during the week.Duties and Responsibilities:
Assist in customer servicePerform general housekeeping around the shopDriving all kinds of cars and light trucks (including manual transmission) for customer rides or quality control purposesAssist in scheduling appointments and generating estimatesAssist with incoming or outgoing phone calls as appropriateEffectively communicate with internal and external customersFollow up with progress and/or follow-up calls and/or emailsDocument repair and maintenance changes on the repair order in the approved mannerAdhere to parts ordering, write up, delivery, and follow-up processesEstablish and maintain strong, positive working relationships and customer loyalty to encourage repeat and referral business and build long-term clientele.Youll be given the ability to resolve customer complaints and questions JB.0.00.LNService Advisor:
Zia Automotive NAPA AutoCare Gold is in our 35th year in business in a 5-year-old new state-of-the-art service center with 16 bays, 16 lifts, ADAS programming, nine techs, and full benefits. We are seeking an energetic, customer-focused Assistant Service Manager to join our team! In this position, you are required to explain the findings and recommendations from our Auto Technicians to the customer. This is an excellent opportunity to learn the ins and outs of the auto care industry and advance your career! We have been using iPad tablets since 2014, with over 27k digital inspections to help our customer experience. This job will pay between 55k and 75k plus benefits for the right person. We seek someone who can take us to the next level and is a rock star. This is a rare opening. Do not apply if you have at least three years of automotive service writing experience. View us at . We are willing to train the right person; sales experience is a plus, and Spanish proficiency is a plus. Once again, we are seeking a long-term, reliable employee who wants to grow with our company.
We are an independent dealership that sells Pre-owned Inspected Autos, Repair Services, Parts, Collision repair, and other related products and services.
Requirements:
To be considered, you must have a 5-year minimum service as a writer. This is a rare opening
Minimum high school diploma or GED equivalent required Secondary education is not needed (but could be a plus), and an ASE certificate and sales training are a plus. Must have strong customer service skills and at least 5 years of experience. Capable of listening to customers' needs and learning to present the technician's recommendations to the customer A great attitude: A positive, supportive team player who must be reliable and show up to work on schedule. Do not apply if you can't work a 45-hour work week.Duties and Responsibilities:
Assist in customer service Perform general housekeeping around the shop Driving all kinds of cars and light trucks (including manual transmission) for customer rides or quality control purposes Assist in scheduling appointments and generating estimates Assist with incoming or outgoing phone calls as appropriate Effectively communicate with internal and external customers Follow up with progress and/or follow-up calls and/or emails Document repair and maintenance changes on the repair order in the approved manner Adhere to parts ordering, write-up, delivery, and follow-up processes Establish and maintain strong, positive working relationships and customer loyalty to encourage repeat and referral business and build long-term clientele. You'll be able to resolve customer complaints and questions. Every 3 Saturdays is part of the job, no exception!
JB.0.00.LN Read Less
Service Advisor:
Zia Automotive NAPA AutoCare Gold is in our 35th year in business in a 5-year-old new state-of-the-art service center with 16 bays, 16 lifts, ADAS programming, nine techs, and full benefits. We are seeking an energetic, customer-focused Assistant Service Manager to join our team! In this position, you are required to explain the findings and recommendations from our Auto Technicians to the customer. This is an excellent opportunity to learn the ins and outs of the auto care industry and advance your career! We have been using iPad tablets since 2014, with over 27k digital inspections to help our customer experience. This job will pay between 55k and 75k plus benefits for the right person. We seek someone who can take us to the next level and is a rock star. This is a rare opening. Do not apply if you have at least three years of automotive service writing experience. View us at . We are willing to train the right person; sales experience is a plus, and Spanish proficiency is a plus. Once again, we are seeking a long-term, reliable employee who wants to grow with our company.
We are an independent dealership that sells Pre-owned Inspected Autos, Repair Services, Parts, Collision repair, and other related products and services.
Requirements:
To be considered, you must have a 5-year minimum service as a writer. This is a rare opening
Minimum high school diploma or GED equivalent required Secondary education is not needed (but could be a plus), and an ASE certificate and sales training are a plus. Must have strong customer service skills and at least 5 years of experience. Capable of listening to customers' needs and learning to present the technician's recommendations to the customer A great attitude: A positive, supportive team player who must be reliable and show up to work on schedule. Do not apply if you can't work a 45-hour work week.Duties and Responsibilities:
Assist in customer service Perform general housekeeping around the shop Driving all kinds of cars and light trucks (including manual transmission) for customer rides or quality control purposes Assist in scheduling appointments and generating estimates Assist with incoming or outgoing phone calls as appropriate Effectively communicate with internal and external customers Follow up with progress and/or follow-up calls and/or emails Document repair and maintenance changes on the repair order in the approved manner Adhere to parts ordering, write-up, delivery, and follow-up processes Establish and maintain strong, positive working relationships and customer loyalty to encourage repeat and referral business and build long-term clientele. You'll be able to resolve customer complaints and questions. Every 3 Saturdays is part of the job, no exception!
JB.0.00.LN Read Less
Service Advisor:
Zia Automotive NAPA AutoCare Gold is in our 35th year in business in a 5-year-old new state-of-the-art service center with 16 bays, 16 lifts, ADAS programming, nine techs, and full benefits. We are seeking an energetic, customer-focused Assistant Service Manager to join our team! In this position, you are required to explain the findings and recommendations from our Auto Technicians to the customer. This is an excellent opportunity to learn the ins and outs of the auto care industry and advance your career! We have been using iPad tablets since 2014, with over 27k digital inspections to help our customer experience. This job will pay between 55k and 75k plus benefits for the right person. We seek someone who can take us to the next level and is a rock star. This is a rare opening. Do not apply if you have at least three years of automotive service writing experience. View us at . We are willing to train the right person; sales experience is a plus, and Spanish proficiency is a plus. Once again, we are seeking a long-term, reliable employee who wants to grow with our company.
We are an independent dealership that sells Pre-owned Inspected Autos, Repair Services, Parts, Collision repair, and other related products and services.
Requirements:
To be considered, you must have a 5-year minimum service as a writer. This is a rare opening
Minimum high school diploma or GED equivalent required Secondary education is not needed (but could be a plus), and an ASE certificate and sales training are a plus. Must have strong customer service skills and at least 5 years of experience. Capable of listening to customers' needs and learning to present the technician's recommendations to the customer A great attitude: A positive, supportive team player who must be reliable and show up to work on schedule. Do not apply if you can't work a 45-hour work week.Duties and Responsibilities:
Assist in customer service Perform general housekeeping around the shop Driving all kinds of cars and light trucks (including manual transmission) for customer rides or quality control purposes Assist in scheduling appointments and generating estimates Assist with incoming or outgoing phone calls as appropriate Effectively communicate with internal and external customers Follow up with progress and/or follow-up calls and/or emails Document repair and maintenance changes on the repair order in the approved manner Adhere to parts ordering, write-up, delivery, and follow-up processes Establish and maintain strong, positive working relationships and customer loyalty to encourage repeat and referral business and build long-term clientele. You'll be able to resolve customer complaints and questions. Every 3 Saturdays is part of the job, no exception!
JB.0.00.LN Read Less
