About the Role
The QA Lead, Fintech Platform is responsible for establishing and leading quality assurance and testing practices across Zenus fintech platform.
This role focuses on ensuring reliability across APIs, middleware, onboarding workflows, and third-party integrations that power client operations and internal systems. The QA Lead will work cross-functionally with Fintech, IT/Solutions, Product, and Compliance to validate system changes, reduce production issues, and support scalable platform growth.
This is a hands-on leadership role that combines test execution, process definition, and coordination across multiple systems and teams.
Responsibilities & Duties
QA Leadership & Strategy
Lead and mentor QA and junior engineers supporting testing effortsDefine testing strategy, standards, and processes across the fintech platformEstablish structured regression testing and release validation practicesPlatform & Integration Testing
Oversee end-to-end testing across:Middleware and APIsClient onboarding workflowsInternal tools and automation systemsThird-party platforms (core banking, AML, CRM, payments)Ensure system changes do not negatively impact downstream integrations or workflowsManual & Automated Testing
Design and execute test plans for new features, fixes, and system changesBuild and maintain regression test suites (manual initially, with gradual automation)Validate API functionality and data flows across systemsRelease & Defect Management
Participate in release cycles and ensure readiness before deploymentManage defect tracking, prioritization, and resolution with engineering teamsEnforce QA validation as part of the release processCross-Functional Collaboration
Work closely with Fintech, IT/Solutions, Product, and Compliance teamsSupport validation of workflows impacting regulatory processes and client operationsCollaborate with developers to refine testing coverage and acceptance criteriaQuality Metrics & Continuous Improvement
Track KPIs such as:Test coverageDefect leakageRelease stabilityContinuously improve testing processes, documentation, and efficiencyWhat You Need for This Role
5+ years in QA, software testing, or test engineeringExperience leading or mentoring QA or testing teamsStrong experience with:API testingIntegration and end-to-end workflow testingFamiliarity with tools such as:Postman / API testing toolsSelenium, Playwright, Cypress, or similar (nice to have)Understanding of:Distributed systems and microservicesData flows between systemsStrong analytical, communication, and organizational skillsPreferred Experience
Fintech, banking, or payments systemsExperience testing systems with multiple third-party integrationsExposure to onboarding, compliance, or transaction workflowsExperience working in regulated environmentsWhat Success Looks Like
Within the first 36 months, this role will:
Establish a structured QA process across the fintech platformImplement regression testing across core systems and integrationsReduce production issues and integration-related defectsImprove confidence and consistency in platform releases Read LessPosition Summary
The Cloud Infrastructure Engineer is responsible for the design, implementation, administration, and security of the Banks cloud infrastructure. This role ensures
high availability, scalability, security, and regulatory compliance inaccordance with international banking standards and best practices.
This position plays a critical role in supporting business continuity, safeguarding sensitive financial data, and optimizing cloud infrastructure performance and cost efficiency.
Key Responsibilities
Design, deploy, and maintain secure and scalable cloud infrastructure architectures (IaaS / PaaS).Administer cloud platforms such as AWS, Microsoft Azure, and/or Google Cloud.Implement and manage security controls including encryption, identity and access management (IAM), and network security.Ensure compliance with applicable financial and data protection regulations (e.g., SOC 2, ISO 27001, PCI-DSS, GDPR, and other regulatory requirements).Monitor system performance, availability, capacity, and reliability.Develop and maintain disaster recovery, backup, and business continuity strategies.Automate infrastructure deployment and management using Infrastructure as Code (IaC) tools (e.g., Terraform, CloudFormation, ARM).Collaborate closely with Cybersecurity, Development, Compliance, and Audit teams.Respond to and manage critical incidents, perform root cause analysis (RCA), and implement corrective actions.Optimize cloud resource utilization and manage cost controls.Maintain accurate technical documentation, architecture diagrams, and operational procedures.Support internal and external audits related to infrastructure, security, and compliance.Qualifications
Bachelors degree in Computer Science, Information Technology, Systems Engineering, or related field (Masters preferred).35 years of experience in cloud infrastructure engineering.Experience in regulated or mission-critical environments (banking, financial services, fintech, insurance preferred).Proven experience managing high-availability production environments.English and Spanish (required). Read Less