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• Z

  Call Center Customer Service Representative  

  ZENITH INFOTEK LLC

  full_time - Cincinnati

  Posted: 28/07/2026

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  Job DescriptionJob DescriptionPosition_ Call Center Customer Service R... Read More

  Job DescriptionJob DescriptionPosition_ Call Center Customer Service Representative
  
  Location:Cincinnati OH 45227
  
  Timing: 8am - 8pm - Mon to Friday (8am -5pm)
  
  Hrs: 8hrs shift
  
  Video interview, so please submit with slots.
  
  Start Date: August 3rd 
  
  Duration: 3-4 months  
  
  Requirements
  
  General Function: The Call Center Customer Service Representative is responsible for handling customer telephone calls in English while delivering exceptional customer service. The role focuses on resolving customer inquiries efficiently during the first interaction, educating customers on bank products and services, and identifying opportunities to upsell and cross-sell based on customer needs. The position requires adherence to the bank’s policies, procedures, and risk framework to ensure a positive and compliant customer experience.
  
  Key Responsibilities:
  
  Handle inbound customer calls in a professional and courteous manner
  
  Communicate fluently in English
  
  Provide accurate information regarding banking products, services, and policies
  
  Resolve customer inquiries during the initial call without unnecessary transfers
  
  Complete required follow-ups within committed timelines
  
  Maintain strict customer confidentiality and comply with departmental policies
  
  Accurately enter, update, and verify customer information in internal systems
  
  Initiate and complete documentation and request forms as required
  
  Effectively use computer systems for call tracking, troubleshooting, and data entry
  
  Educate customers on bank products and services, including upselling and cross-selling when appropriate
  
  Identify and suggest improvements to processes that enhance productivity and customer satisfaction
  
  Continuously update knowledge of banking products, services, and procedures
  
  Perform additional duties as assigned
  
  
  Minimum Qualifications Skills:
  
  High school diploma or equivalent required
  
  Basic computer skills with the ability to perform data entry
  
  Knowledge of banking products and procedures is an advantage
  
  Prior customer service or call center experience preferred
  
  Excellent verbal communication and telephone etiquette
  
  Strong problem-solving skills and customer-focused attitude
  
  Ability to work in a fast-paced, onsite call center environment Read Less

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• Z

  Network Support Technician  

  ZENITH INFOTEK LLC

  full_time - Bakersfield

  Posted: 28/07/2026

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  Job DescriptionJob DescriptionJob Title: Network Support TechnicianLoc... Read More

  Job DescriptionJob Description

  Job Title: Network Support Technician
  Location: Bakersfield, CA

  Interview Mode- Video Call

  Duration- 6+ Months (Could be extended)

  Job Description:
  The ideal candidate will troubleshoot, maintain, and optimize network connectivity and hardware for reliable communication and performance.

   

  Key Responsibilities:

  Install, configure, and support wireless devices and communication equipment.Troubleshoot and maintain walkie-talkies, wireless cameras, and other networked devices.Assist with fiber optic installation, testing, and maintenance.Monitor network performance and resolve connectivity issues.Adhere to Company change management procedures and practices.Monitor and respond to emergency conditions effecting operations to the extent that services can be safely provided (e.g., hurricanes, earthquakes, etc.).Adhere to Company’s Business Continuity Plans and Disaster Recovery Plans.Provide smarthands support for other telecommunications infrastructure, including, but not limited to:Fiber optic and copper cable installation, maintenance, troubleshooting and repair (working with cabling contractor as required).WiFi and BLE systems. Read Less

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• Z

  Data Center Technician  

  ZENITH INFOTEK LLC

  full_time - Austin

  Posted: 01/03/2026

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  Job DescriptionJob DescriptionJob Title:  Data Center TechnicianLocati... Read More

  Job DescriptionJob Description

  Job Title:  Data Center Technician

  Location: Austin TX -Onsite

  Mode : Contract (6+ Months) (Could be extended)

  Mode of Interview:- Phone/Video

  GC and USC

  Qualifications: High school pass out – Minimum
  
  Technical Experience: Should know basic computer Hardware asset knowledge
  
  Experience Required: 6-8
  Skills: MVS System Administration

  Description:-

  Rack, Build, cable, configure, and provision Servers
  - Rack, Cable, and Deploy Cisco layer 2 networking equipment
  - Troubleshoot, test, quality assurance of Server hardware
  - Professionally resolve hardware issues via trouble ticket
  - Comfortable lifting weights [ ~50 lbs ]
  - Can stand for long hours on Ladders
  - Ready to travel on need basis
  - Basic Networking Knowledge
  - Awareness on Safety requirements working at Data Center
  
  Desired experience:
  · Operating System Installation – Windows Server, Linux, Unix
  · Cabling knowledge beyond dressing or running cabling, such as confidently comprehending port mapping and ability to know the differences and purposes behind each cable type
  · Understanding of basic hardware troubleshooting and applying logical methods of resolution
  · Rack, cable, and deploy Cisco Layer 2 networking equipment a plus
  · Experience with RAID levels is a plus
  · Web Server and Database installation experience a plus
  · Must be able to work in this country without sponsorship
  · Must be willing to learn quickly, multitask, and work in a fast-paced environment

   

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