About Us:
How many companies can say they've been in business for over 177 years?!
Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!
Location/Region: This position is located in Minnesota and also covering Iowa. Travel expected for training in California
What's the role?
The Field Support Engineer II, with limited supervision, installs, repairs, upgrades and performs preventative maintenance on specified Carl Zeiss Meditec instrumentation in a designated field service territory. Represents Carl Zeiss Meditec at customer locations and works to achieve a high level of customer satisfaction. Responsible for all company issued property (inventory, tools, diagnostic equipment, vehicle, etc.) in accordance with company policies. Maintains a high level of professional communication with their team, customers, management, Sales and Technical Support.
Sound Interesting?
Here's what you'll do:
Diagnose and repair all designated products within an assigned service territory, including preventative maintenance, installations and upgrades per specific training, manuals and Carl Zeiss Meditec guidelines.Schedule, create, verify and/or modify customer visits as appropriate, by assessing customers' needs, which may include financial impact to the practice, and patients' well being.Complete and submit a field service report on a daily basis according to written procedures as documented in the Field Service reference database.Complete and submit a weekly expense report according to Carl Zeiss Meditec policies and procedures.Maintain spare parts inventory according to company guidelines and return specific spare parts as designated by policy.Support revenue growth through the promotion and retention of service agreements.Interface with customers in a professional, pleasant and calm demeanor.Other duties may include, but are not limited to, instructing customers on operation and maintenance of equipment.Maintains company-issued test equipment and support tools, including spare parts. Installation and maintenance of equipment at trade shows, as requested and required.Do you qualify?
0 - 3 years of previous field service experience required. BS in Electronics, Engineering, or Computer Technology and related fields preferred.A+ and Net+ certification preferred.Theoretical understanding of basic electromechanical, electronic, and optical systems.Basic understanding of troubleshooting techniques and approaches.Must have good verbal and written communication skills.Must have strong computer skills with the ability to obtain specific certifications as required.Must be able to pass required training to service fine mechanics and optics. Ability to effectively service the equipment on which training is completed.Working Conditions and Special Demands:
Extensive overnight travel is required by automobile and air.Must be able to travel in the US and internationally for training, meetings, exhibit support and coverage outside assigned territory. The FSE must be able to obtain sufficient credit to cover incurred business expenses which will be reimbursed upon expense report submission and approval.The position requires an average of four (4) hours driving for service calls, per day. Must have a valid driver's license and good driving record. On occasion, must be able to lift up to 50 pounds. Thirty percent of the average workday is spent standing or walking.We have amazing benefits to support you as an employee at ZEISS!
MedicalVisionDental401k MatchingEmployee Assistance ProgramsVacation and sick pay The list goes on!This job description does not state nor imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job-related duties as requested by management and will also be required to meet safety-related requirements. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.
The hourly pay range for this position is $31.00 - $39.00.
The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent.
This position is eligible for a Performance Bonus.
ZEISS is an EEO/AA/M/F/Disabled Veteran Employer
Your ZEISS Recruiting Team:
Tina EilermanZeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).
Read LessAbout Us:
How many companies can say they have been in business for over 179 years?!
Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the ever-changing environments in a fast-paced world, meeting it with cutting edge technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!
Location/Region: This position is remote in the Cleveland, OH area and will cover greater Cleveland customers.
What's the role?
As a Field Service Technician, you get to work with an astonishing team that plays a vital role in Carl Zeiss Industrial Quality Solutions, LLC. Show case your skills and experience by process enhancements focused on installation and servicing of custom equipment. You will interact with customers and cross functional service groups that support and launch ZEISS products into the field. Additionally, you will aid the R&D team with engineering work in relation to design, build, and new system testing. This position will also support the production of systems during various stages of assembly and setup.
Sound Interesting?
Here's what you'll do:
Install, Repair, Troubleshoot, Service and Calibrate high tech machines at customer locations.
Demonstrate customer service skills and knowledge with a high level of passion and dedication.
Demonstrate your ability to learn new skills on high tech CMM's (Coordinate Measuring Machines) utilizing mechanical and electronic aptitude.
Perform necessary administrative paperwork in a complete and accurate manner.
Be Solutions-oriented with the ability to work independently in a high pressure, fast-paced and innovative environment.
Travel requirement is 90-100% within the service area, including international travel as needed.
Other duties as required.
Do you qualify?
Minimum, High School graduate, completed GED or equivalent.
AS/BS in Electronics, Industrial Mechanics or training and experience from Military Technical School OR 4 years related experience is required.
Prior experience working with hand tools and basic electrical test equipment.
Microsoft operating system knowledge is required.
Capable of unassisted physical lift of one article weighing up to 75 pounds.
Able and willing to work minimum of 50 hours per work week. Regular + OT.
Ability to work in an industrial production shop floor environment.
Valid Driver License required.
Excellent communication and customer service aptitude.
Nice to haves:
Previous experience installing and troubleshooting industrial electronics, machines, or computer systems.
Previous CMM (Coordinate Measuring Machine) installation and troubleshooting experience is preferred however not required.
We have amazing benefits to support you as an employee at ZEISS!
Medical
Vision
Dental
401k Matching
Employee Assistance Programs
Vacation and sick pay
The list goes on!
Why Join ZEISS?
At ZEISS, we are committed to innovation and excellence. By joining our team, you will have the opportunity to influence key public policy decisions and contribute to the strategic direction of a leading global technology company. We offer a dynamic work environment, competitive compensation, and opportunities for professional growth.
Your ZEISS Recruiting Team:
Holly Greenwood-MosherZeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).
Read LessAbout Us:
How many companies can say they've been in business for over 177 years?!
Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!
Location/Region: This position is located in Minnesota and also covering Iowa. Travel expected for training in California
What's the role?
The Field Support Engineer II, with limited supervision, installs, repairs, upgrades and performs preventative maintenance on specified Carl Zeiss Meditec instrumentation in a designated field service territory. Represents Carl Zeiss Meditec at customer locations and works to achieve a high level of customer satisfaction. Responsible for all company issued property (inventory, tools, diagnostic equipment, vehicle, etc.) in accordance with company policies. Maintains a high level of professional communication with their team, customers, management, Sales and Technical Support.
Sound Interesting?
Here's what you'll do:
Diagnose and repair all designated products within an assigned service territory, including preventative maintenance, installations and upgrades per specific training, manuals and Carl Zeiss Meditec guidelines.Schedule, create, verify and/or modify customer visits as appropriate, by assessing customers' needs, which may include financial impact to the practice, and patients' well being.Complete and submit a field service report on a daily basis according to written procedures as documented in the Field Service reference database.Complete and submit a weekly expense report according to Carl Zeiss Meditec policies and procedures.Maintain spare parts inventory according to company guidelines and return specific spare parts as designated by policy.Support revenue growth through the promotion and retention of service agreements.Interface with customers in a professional, pleasant and calm demeanor.Other duties may include, but are not limited to, instructing customers on operation and maintenance of equipment.Maintains company-issued test equipment and support tools, including spare parts. Installation and maintenance of equipment at trade shows, as requested and required.Do you qualify?
0 - 3 years of previous field service experience required. BS in Electronics, Engineering, or Computer Technology and related fields preferred.A+ and Net+ certification preferred.Theoretical understanding of basic electromechanical, electronic, and optical systems.Basic understanding of troubleshooting techniques and approaches.Must have good verbal and written communication skills.Must have strong computer skills with the ability to obtain specific certifications as required.Must be able to pass required training to service fine mechanics and optics. Ability to effectively service the equipment on which training is completed.Working Conditions and Special Demands:
Extensive overnight travel is required by automobile and air.Must be able to travel in the US and internationally for training, meetings, exhibit support and coverage outside assigned territory. The FSE must be able to obtain sufficient credit to cover incurred business expenses which will be reimbursed upon expense report submission and approval.The position requires an average of four (4) hours driving for service calls, per day. Must have a valid driver's license and good driving record. On occasion, must be able to lift up to 50 pounds. Thirty percent of the average workday is spent standing or walking.We have amazing benefits to support you as an employee at ZEISS!
MedicalVisionDental401k MatchingEmployee Assistance ProgramsVacation and sick pay The list goes on!This job description does not state nor imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job-related duties as requested by management and will also be required to meet safety-related requirements. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.
The hourly pay range for this position is $31.00 - $39.00.
The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent.
This position is eligible for a Performance Bonus.
ZEISS is an EEO/AA/M/F/Disabled Veteran Employer
Your ZEISS Recruiting Team:
Tina EilermanZeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).
Read LessAbout Us:
How many companies can say they've been in business for over 177 years?!
Here at ZEISS, we certainly can! As one of the pioneers of science, ZEISS handles the everchanging environment of our fast-paced world, meeting it with cutting edge technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and with over 4,000 in the US and Canada alone! Make a difference, come join the team!
Location: Washington - Seattle or Tacoma area preferred
What's the role?
As a Field Service Technician, you get to work with an astonishing team that plays a vital role in Carl Zeiss Industrial Quality Solutions, LLC. Show case your skills and experience by process enhancements focused on installation and servicing of custom equipment. You will interact with customers and cross functional service groups that support and launch ZEISS products into the field. Additionally, you will aid the R&D team with engineering work in relation to design, build, and new system testing. This position will also support the production of systems during various stages of assembly and setup.
About Us:
How many companies can say they've been in business for over 177 years?!
Here at ZEISS, we certainly can! As one of the pioneers of science, ZEISS handles the everchanging environment of our fast-paced world, meeting it with cutting edge technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and with over 4,000 in the US and Canada alone! Make a difference, come join the team!
What's the role?
As a Field Service Technician, you get to work with an astonishing team that plays a vital role in Carl Zeiss Industrial Quality Solutions, LLC. Show case your skills and experience by process enhancements focused on installation and servicing of custom equipment. You will interact with customers and cross functional service groups that support and launch ZEISS products into the field. Additionally, you will aid the R&D team with engineering work in relation to design, build, and new system testing. This position will also support the production of systems during various stages of assembly and setup.
Location: Fremont/ San Jose are preferred.
Sound Interesting?
Here's what you'll do:
Install, Repair, Troubleshoot, Service and Calibrate high tech machines at customer locations.
Demonstrate customer service skills and knowledge with a high level of passion and dedication.
Demonstrate your ability to learn new skills on high tech CMM's (Coordinate Measuring Machines) utilizing mechanical and electronic aptitude.
Perform necessary administrative paperwork in a complete and accurate manner.
Be Solutions-oriented with the ability to work independently in a high pressure, fast-paced and innovative environment.
Travel requirement is 90-100% within the service area, including international travel as needed.
Other duties as required.
Do you qualify?
Minimum, High School graduate, completed GED or equivalent.
AS/BS in Electronics, Industrial Mechanics or training and experience from Military Technical School OR 4 years related experience is required.
Prior experience working with hand tools and basic electrical test equipment.
Microsoft operating system knowledge is required.
Capable of unassisted physical lift of one article weighing up to 75 pounds.
Able and willing to work minimum of 50 hours per work week. Regular + OT.
Ability to work in an industrial production shop floor environment.
Valid Driver License required.
Excellent communication and customer service aptitude.
Nice to haves:
Previous experience installing and troubleshooting industrial electronics, machines, or computer systems.
Previous CMM (Coordinate Measuring Machine) installation and troubleshooting experience is preferred however not required.
The annual pay range for this position is $49,000 - $61,000 The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent. This position is also eligible for a performance bonus or sales commissions. ZEISS also offers robust benefits, including medical plans, retirement savings plan and paid time off.
Your ZEISS Recruiting Team:
Christina ChoingZeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).
Read LessAbout Us:
How many companies can say they've been in business for over 177 years?!
Here at ZEISS, we certainly can! As one of the pioneers of science, ZEISS handles the everchanging environment of our fast-paced world, meeting it with cutting edge technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and with over 4,000 in the US and Canada alone! Make a difference, come join the team!
Location: Washington - Seattle or Tacoma area preferred
What's the role?
As a Field Service Technician, you get to work with an astonishing team that plays a vital role in Carl Zeiss Industrial Quality Solutions, LLC. Show case your skills and experience by process enhancements focused on installation and servicing of custom equipment. You will interact with customers and cross functional service groups that support and launch ZEISS products into the field. Additionally, you will aid the R&D team with engineering work in relation to design, build, and new system testing. This position will also support the production of systems during various stages of assembly and setup.
About Us:
How many companies can say they've been in business for over 177 years?!
Here at ZEISS, we certainly can! As one of the pioneers of science, ZEISS handles the everchanging environment of our fast-paced world, meeting it with cutting edge technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and with over 4,000 in the US and Canada alone! Make a difference, come join the team!
What's the role?
As a Field Service Technician, you get to work with an astonishing team that plays a vital role in Carl Zeiss Industrial Quality Solutions, LLC. Show case your skills and experience by process enhancements focused on installation and servicing of custom equipment. You will interact with customers and cross functional service groups that support and launch ZEISS products into the field. Additionally, you will aid the R&D team with engineering work in relation to design, build, and new system testing. This position will also support the production of systems during various stages of assembly and setup.
Location: Fremont/ San Jose are preferred.
Sound Interesting?
Here's what you'll do:
Install, Repair, Troubleshoot, Service and Calibrate high tech machines at customer locations.
Demonstrate customer service skills and knowledge with a high level of passion and dedication.
Demonstrate your ability to learn new skills on high tech CMM's (Coordinate Measuring Machines) utilizing mechanical and electronic aptitude.
Perform necessary administrative paperwork in a complete and accurate manner.
Be Solutions-oriented with the ability to work independently in a high pressure, fast-paced and innovative environment.
Travel requirement is 90-100% within the service area, including international travel as needed.
Other duties as required.
Do you qualify?
Minimum, High School graduate, completed GED or equivalent.
AS/BS in Electronics, Industrial Mechanics or training and experience from Military Technical School OR 4 years related experience is required.
Prior experience working with hand tools and basic electrical test equipment.
Microsoft operating system knowledge is required.
Capable of unassisted physical lift of one article weighing up to 75 pounds.
Able and willing to work minimum of 50 hours per work week. Regular + OT.
Ability to work in an industrial production shop floor environment.
Valid Driver License required.
Excellent communication and customer service aptitude.
Nice to haves:
Previous experience installing and troubleshooting industrial electronics, machines, or computer systems.
Previous CMM (Coordinate Measuring Machine) installation and troubleshooting experience is preferred however not required.
The annual pay range for this position is $49,000 - $61,000 The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent. This position is also eligible for a performance bonus or sales commissions. ZEISS also offers robust benefits, including medical plans, retirement savings plan and paid time off.
Your ZEISS Recruiting Team:
Christina ChoingZeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).
Read Less