Imagine going to work knowing that what you do each day positively influences the lives of children in your community. Working at the YMCA you’ll discover more than a job – you will have the opportunity to make a lasting difference in the community.
OUR CULTURE:
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger, beginning with you.
POSITION SUMMARY:
Under the direction of the Family Experience Director, the Family Experience Leader creates a joyful, safe, and inclusive environment where children and families can play, learn, and grow. This role supports holistic youth development by delivering engaging experiences that build confidence, spark friendships, and foster a sense of belonging. The Family Experience Leader provides direct service in Family Programs and ensures high-quality care in early childhood and drop-in child care spaces.
ESSENTIAL FUNCTIONS:
Warmly greet all youth and families to build connections and ensure everyone feels welcomed, accepted, and valued.Support daily activities, experiences, and routines under the guidance of the Family Experience Director.Deliver safe, nurturing care in Stay & Play, Interactive Zone, and other drop-in child care services.Assist in planning and delivering Family Experience programs, including family events, Parents Time Out, birthday parties, and holiday activities.Use a diverse range of materials, play experiences, and equipment to promote learning, creativity, and developmental growth.Follow YMCA policies and procedures to ensure a safe, clean, and energetic environment for all participants.Complete opening and closing procedures accurately and consistently.Report unusual incidents immediately using the Association Occurrence Report process.Follow check-in/check-out procedures and age-appropriate equipment guidelines at all times.Ensure shift coverage when unavailable and communicate scheduling needs appropriately.Model YMCA core values of caring, honesty, respect, responsibility, and faith in all interactions.Promote a positive, collaborative team environment through clear communication and supportive relationships.Maintain a professional appearance and participate in required meetings and trainings.Support the YMCA mission advancement through participation in the Annual Giving Campaign efforts.YMCA LEADERSHIP COMPETENCIES:
CollaborationDeveloping Self & OthersInclusionRequirements:ENVIRONMENTAL FACTORS, PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is frequently required to:Will be required to walk, stand, kneel, stoop, push, sit, crouch, pull, lift 40 pounds and carry 40 poundsContinuous operations requiring attention to details (multi-task)Will be exposed to cleaning supplies (i.e. bleach), vacuuming, body fluids, noise from numerous children and equipment activitiesBACKGROUND CHECKS:
An offer of employment is contingent upon receipt of satisfactory results to meet minimum requirements of the position. They may include criminal background and reference checks, E-Verify, drug test, driver’s license record, and/or a Child Protective Services Check (CPS). Additional driver’s license check, CPS, criminal background check, alcohol, and/or drug testing may be required to be processed in the future to meet and/or maintain the requirements of this position.
Read LessImagine going to work knowing that what you do each day positively influences the
lives of children and families in your community. Working at the YMCA you’ll
discover more than a job – you will have the opportunity to make a lasting
difference in the community.
OUR CULTURE:
Our mission and core values are brought to life by our culture. In
the Y, we strive to live our cause of strengthening communities with purpose and
intentionality every day. We are welcoming: we are open to all. We are a place
where you can belong and become. We are genuine: we value you and embrace
your individuality. We are hopeful: we believe in you and your potential to become
a catalyst in the world. We are nurturing: we support you in your journey to
develop your full potential. We are determined: above all else, we are on a
relentless quest to make our community stronger beginning with you.
POSITION SUMMARY:
Provide exemplary service to members and prospective members, demonstrating
good human relation skills and a willingness to help maintain building and grounds.
Cleans and sanitizes assigned areas, including such duties as mopping, dusting, and
trash removal. May complete duties related to window washing, meeting set up,
pool cleaning, snow removal, grounds keeping, and other related responsibilities.
HOUSEKEEPER:
Ensures Y is attractive and clean by completing all duties listed on
the daily schedule and maintains upkeep of assigned area and equipment. May
perform wet and dust mopping, dusting, trash removal, recycling, window washing,
pool cleaning, painting, vacuuming, seasonal activities dealing with lawn care and
snow removal, and general cleaning. Operates related motorized and non-motorized
equipment. Position will also include light repairs such as: replacing light bulbs,
ceiling tiles, and painting. Records and reports all needed repairs; repairs as
directed. Ensures YMCA building and property is secure during shift and report
incidents and hazardous conditions to supervisor. Sets up furniture for events.
Requirements:QUALIFICATIONS:
Six months or more of related experience preferred.Ability to read and interpret instructions, procedures, manuals, and other documents.Ability to report and record maintenance requests.Knowledge of cleaning methods and equipment.Basic understanding of the upkeep and care of equipment.Understanding of cleaning compounds and chemicals, and their safe, efficient use.Abides by all YMCA COVID sanitation practices and standards.PHYSICAL REQUIREMENTS/ENVIRONMENTAL FACTORS
Sufficient physical strength and agility to carry out essential duties.Lift, pull and carry up to 50 poundsAbility to erect and stand on ladders and platforms at heights up to 30 feet.Ability to work with paint, cleaning equipment, chemical compounds, solvents, cleaners, and solutions in dry, liquid, powder, spray, and aerosol forms.Ability to paint, clean equipment, and operate motorized equipment as needed.Ability to work in conditions that will create dirt and dust.Ability to perform essential maintenance to facility or equipment which may involve, but not limited to the following activities: semi – reaching to full-reach overhead; crouching; kneeling; shoveling; carrying, working in narrow and/or confining spaces: underground, overhead, and at ground level; twisting of the waist, shoulders, and legs; and lying on stomach and/or backACCOUNTABILITY:
Accountable for completion of assigned goals as measured by the number of people
served and service satisfaction scores.
BACKGROUND CHECKS:
An offer of employment is contingent upon receipt of satisfactory results to meet
minimum requirements of the position. They may include criminal background and
reference checks, E-Verify, drug test, driver’s license record, and/or a Child
Protective Services Check (CPS). Additional driver’s license check, CPS, criminal
background check, alcohol, and/or drug testing may be required to be processed in
the future in order to meet and/or maintain the requirements of this position
Read LessOUR CULTURE:
Our mission and core values are brought to life by our culture. In the Y, we strive to live our
cause of strengthening communities with purpose and intentionality every day. We are
welcoming: we are open to all. We are a place where you can belong and become. We are
genuine: we value you and embrace your individuality. We are hopeful: we believe in you and
your potential to become a catalyst in the world. We are nurturing: we support you in your
journey to develop your full potential. We are determined: above all else, we are on a
relentless quest to make our community stronger beginning with you.
POSITION SUMMARY:
The Certified Aquatic Instructor Lead is an instructional position that provides pool deck and
program supervision. The purpose is to support lifeguards and instructors by responding to
member/user questions and facilitate program quality by assisting instructors and engaging
parents in the supervision and progression of their children.
ESSENTIAL FUNCTIONS:
Provides supervision of the pool deck area and programmingKnows/reviews all emergency procedures and responds to emergency situations immediately in accordance with YMCA policies and procedures. Completes related reports as required.Maintains effective, positive relationships with the members, participants and other staff.Monitor the flow of children/ users between classesAssist instructors in maintaining quality program delivery and following YMCA curriculum.Answer member questions and provide assistanceAssist staff in handling any situations that may occur on the pool deck and classTrained in the emergency action plan and the role they playAttends all staff meetings and training as requiredAdheres to all YMCA of South Hampton Roads policies, procedures, rules, regulations and best practicesPerforms and adheres to safety, program delivery, and association uniform standardsAssist in all areas as assigned and completes all projects and assignments as assigned by the supervisor, including promotion of survey completion, distribution of certificate of achievement on the final class and inservice.QUALIFICATIONS:
Must be a Certified Aquatic Instructor.Current YMCA Swim Lesson Instructor v6, AHSI BLS, Basic First Aid, and Oxygen Administration certification (or equivalent course from American Red Cross, American Heart Association, or National Safety Council). Any BLS certification is only good for one year.Have experience working with the public and dealing with conflict. Prior customer service experience preferred.Preferred minimum age of 18 years.Minimum of 6 months as a Certified Aquatics InstructorDue to the leadership nature of this position the Certified Aquatic Instructor Lead should be mature, responsible, and possess strong decision making and customer service skillsCompleted Aquatic Lead Academy including: YSHR Listen First, YUSA Teaching Techniques for Individuals with Disabilities and Diversity of Ability, YUSA Adult Learning Concepts, YSHR Inservice Leader.ENVIRONMENTAL FACTORS, PHYSICAL REQUIREMENTS:
Ability to instruct and observe participants in proper skill development at each stage2. Ability to lift and pull equipment 50 pounds and to lift a small to average size child3. Ability to stand for long periods of time4. Must be in good physical condition to teach classes5. Must have ability to work inside and outside (i.e. humidity, hot, cold, inclement weatherconditions)6. Must have ability to concentrate in a loud environmentYMCA COMPETENCIES (Leader):
Critical Thinking & Decision MakingCommunication & InfluenceEmotional MaturityBACKGROUND CHECKS:
An offer of employment is contingent upon receipt of satisfactory results to meet minimum
requirements of the position. They may include criminal background and reference checks,
E-Verify, drug test, driver’s license record, and/or a Child Protective Services Check (CPS).
Additional driver’s license check, CPS, criminal background check, alcohol, and/or drug testing
may be required to be processed in the future in order to meet and/or maintain the
requirements of this position
Read LessThe Lifeguard maintains safe swimming conditions in the pool, deck, and surrounding areas. They create a safe and positive atmosphere that promotes member safety and engagement in accordance with YMCA policies and procedures.
Maintains safe swimming conditions and constant surveillance of the pools with water depths listed on the certificationKnows/reviews all emergency procedures and responds to emergency situations immediately in accordance with YMCA policies and procedures. Completes related reports as requiredMaintains effective, positive relationships with the members, participants and other staffKnows, understands, and consistently applies safety rules, policies and guidelines for the pool and aquatic areaMaintains accurate records as required by the YMCA and/or the state Health Department codePerforms equipment checks and ensures appropriate equipment is available as neededChecks the pool for hazardous conditions when arrivingPerforms chemical testing at appropriate times of the day, as required, and takes appropriate actionPerforms all maintenance and cleaning duties as assignedAttends all staff meetings and training as requiredAdheres to all YMCA of South Hampton Roads policies, procedures, rules, regulations and best practicesPerforms and adheres to safety, cleanliness, and uniform standards associatedAssist in all areas as assigned and completes all projects and assignments as assigned by supervisorRequirements:YMCA Lifeguard or American Red Cross Lifeguard certificationCurrent ASHI BLS, Basic First Aid, and Oxygen Administration certification (or equivalent course from American Red Cross, American Heart Association, or National Safety Council). Any BLS certification is only good for one yearAbility to maintain a certification-level of physical and mental readinessMust demonstrate lifeguard skills in accordance with YMCA standardsMaintain all required certifications and trainingsMinimum age of 15. Guidelines must be followed regarding lifeguards aged 15-17 years working in the pool area.BACKGROUND CHECKS:
An offer of employment is contingent upon receipt of satisfactory results to meet the minimum requirements of the position. They may include criminal background and reference checks, E-Verify, drug test, driver’s license record, and/or a Child Protective Services Check (CPS). Additional driver’s license check, CPS, criminal background check, alcohol, and/or drug testing may be required to be processed in the future in order to meet and/or maintain the requirements of this position.
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