About Xenon Arc
At Xenon arc, we’re transforming how producers connect with their customers.
We partner with leading companies—ranging from industrial chemical manufacturers to global
food ingredient providers—to solve complex challenges in reaching and serving hard-to-access
markets. By acting as an extension of our clients' brands, we help them grow sales, optimize
operations, and embrace digital transformation.
Our teams bring technical expertise, innovative digital tools, and a customer-focused approach to
drive exceptional results. We don’t just distribute products—we create solutions that strengthen
client-customer relationships and build lasting success.
The Inside Sales Representative is responsible for qualifying & converting leads and optimizing relationships with existing exceptional customers through phone, email, and virtual meetings. This
role focuses on high-touch outreach to small, untapped customers to drive revenue growth.
FSLA Classification
Non-Exempt
Reports to
Commercial Director
Essential Job Duties
1. Lead Generation & Qualification:
Actively reach out to potential customers through cold calls and emailsRespond to inbound inquiries & qualify leads based on their needs and buying potentialBuild & maintain relationships with leads over time, nurturing them until conversion2. Customer Management:
Manage a portfolio of existing customers to ensure satisfaction and maximize retentionProactively reach out to a large subset of small, customers & identify opportunities to expand wallet shareDevelop strong relationships with new and existing customers to ensure long-term loyaltyProvide excellent pre-sales and post-sales support.3. CRM Data Management & Reporting:
Record all customer interactions, progress, and follow-ups in CRM to ensure accurate dataMaintain an up-to-date sales pipeline in CRMPrepare sales forecasts & performance reports for the Commercial LeaderAnalyze sales data to identify trends & opportunities for improvementBasic Qualifications:
Bachelor’s degree in Sales, Business, Marketing, or a related field.Previous experience in an inside sales or telemarketing role.Strong communication skills and a persuasive demeanor.Location & Commitments
Full-time, permanentHybrid PositionReport to office HQ in Bellevue, WA or Rosemont, IL 4 days a weekPhysical Demands
Must be able to remain in a stationary positionMust be able to operate a computerBenefits:
Travel Required
• Minimal (up to 10%)
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Employment Opportunity Statement
It is the policy of Xenon arc to grant equal employment opportunity to all applicants and employees without regard to race, color, national origin, ethnicity, marital status, parental status, disability, veteran status, age, religion, political affiliation, gender, sex, gender identity, or sexual orientation. It is the intent and desire of Xenon arc that equal employment opportunity will be provided in all phases of the employment relationship. Xa is a Title VII employer and strictly prohibits any type of discrimination or harassment based on any of the characteristics mentioned above. Employment opportunities and pay are and shall be open to all qualified applicants solely based on their experience, skills, and abilities.
Read LessAbout XA Solutions
XA Solutions delivers growth through a blend of technical expertise, personalized service, and modern infrastructure — designed to simplify operations and accelerate your success.
In 2025, we brought together two trusted names in the CASE industry- Brandt Technologies and JNS SmithChem - under a new banner: XA Solutions. Backed by the Xenon arc Growth Engine, XA Solutions combines deep technical expertise with the reach, service, and insight today’s producers and customers demand, especially for complex, underserved segments.
With a scalable, digitally enabled model, XA Solutions is redefining how value is created in the CASE and related industries. Our teams bring technical expertise, innovative digital tools, and a customer-focused approach to drive exceptional results. We don’t just distribute products—we create solutions that strengthen client-customer relationships and build lasting success.
Job Summary
We are seeking a highly motivated and detail-oriented Sales Support Specialist to join our dynamic sales team. In this role, you will be responsible for supporting our group of Technical Sales Representatives and Supply Partners. The Sales Support Specialist role will consist of CRM data management, including quoting, pipeline management, and opportunity tracking. The ideal candidate will be proactive, organized, and possess a strong understanding of the CASE Market and sales processes.
FLSA Classification
Non- Exempt
Reports to
Director of Sales
Essential Job Duties
CRM Data Management & Reporting:
Provide CRM administration support to sales team and commercial leaders.Assist in recording of customer interactions, progress, and follow-ups in CRM to ensure accurate data.Maintain an up-to-date sales pipeline in CRM in coordination with the sales team.Prepare performance reports for Commercial Leaders.Analyze sales data to identify trends & opportunities for improvement and sales growth.Supplier Communication:
Serve as point of contact for supply partners, providing timely responses to inquiries and updates.Build and maintain strong relationships with existing suppliers to ensure supplier satisfaction and exceptional supplier experience.Communicate effectively with suppliers to understand their needs and recommend appropriate solutions.Coordinate and manage supplier monthly and quarterly reporting requirements.Sales Support:
Work with sales team on opportunity and pipeline data within CRM including managing and providing input on CRM dashboards.Process sample requests, track follow up and assist in the full scope of project inception to commercial success.Assist the sales team in managing leads, technical document requests, and providing administrative support.Collaborate with sales team and other client regulatory departments to ensure seamless technical documentation fulfillment and timely delivery.Basic Qualifications:
Bachelor’s degree in Business, Sales, Marketing, or related field (preferred).Proven experience in an inside sales or sales support role, preferably with D365 CRM experience.Strong organizational skills, with the ability to manage multiple tasks and priorities.Experience with process optimization and workflow management.Excellent written and verbal communication skills.Proficient in Microsoft Office (Word, Excel, PowerPoint) and CRM systems.Strong problem-solving skills and attention to detail.Ability to work effectively both independently and as part of a team.Location & Commitments
Full-time, permanentReport to office in Rosemont, IL 4 days a week (remote on Friday)Physical Demands
Must be able to remain in a stationary positionMust be able to operate a computerTravel Required
Minimal (up to 10%)Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Employment Opportunity Statement
It is the policy of Xenon arc to grant equal employment opportunity to all applicants and employees without regard to race, color, national origin, ethnicity, marital status, parental status, disability, veteran status, age, religion, political affiliation, gender, sex, gender identity, or sexual orientation. It is the intent and desire of Xenon arc that equal employment opportunity will be provided in all phases of the employment relationship. Xa is a Title VII employer and strictly prohibits any type of discrimination or harassment based on any of the characteristics mentioned above. Employment opportunities and pay are and shall be open to all qualified applicants solely based on their experience, skills, and abilities.
Read LessAbout Xenon Arc
At Xenon arc, we’re transforming how producers connect with their customers.
We partner with leading companies—ranging from industrial chemical manufacturers to global food ingredient providers—to solve complex challenges in reaching and serving hard-to-access markets. By acting as an extension of our clients' brands, we help them grow sales, optimize operations, and embrace digital transformation.
Our teams bring technical expertise, innovative digital tools, and a customer-focused approach to drive exceptional results. We don’t just distribute products—we create solutions that strengthen client-customer relationships and build lasting success.
Job Summary
The Account Manager is the primary point of contact for a set of defined transactional & mainstay customers and is responsible for identifying new business opportunities, building strategic partnerships, and expanding our market presence. The role focuses on nurturing existing relationships, driving new opportunity conversion with existing or prospective customers, addressing customer needs, and ensuring long-term business retention and growth.
FSLA Classification
Exempt
Reports to
Commercial Director
Essential Job Duties
Customer Relationship Management & Sales Outreach:
Build and maintain long-term, trusted relationships with assigned customers & prospectsBasic Qualifications:
Bachelor’s degree in STEM disciplines, Business Administration, Management, and/or relevant work experience in a technical field2+ years of proven experience in one of the following roles: account management, business sales, business development or, required. Previous experience in a B2B environment, a plus! Intermediate proficiency using Microsoft Office Suite is requiredProven experience in customer management, including effective communication and negotiation skills, requiredAbility to prioritize work for multiple tasks, projects, and deadlinesEntrepreneurial spirit with strong adaptability, creativity, and drive to succeedStrong team player; motivated and extremely customer centricLocation & Commitments:
Full-time, permanentHybrid PositionReport to Bellevue, WA or Rosemont, IL office 4 days a week with the option to work 1 day remotely from homePhysical Demands
Must be able to remain in a stationary positionMust be able to operate a computerTravel Required
Minimal (up to 10%)Affirmative Action/EEO Statement
It is the policy of Xenon arc to grant equal employment opportunity to all applicants and employees without regard to race, color, national origin, ethnicity, marital status, parental status, disability, veteran status, age, religion, political affiliation, gender, sex, gender identity, or sexual orientation. It is the intent and desire of Xenon arc that equal employment opportunity will be provided in all phases of the employment relationship.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
About Xenon Arc
At Xenon arc, we’re transforming how producers connect with their customers.
We partner with leading companies—ranging from industrial chemical manufacturers to global food ingredient providers—to solve complex challenges in reaching and serving hard-to-access markets. By acting as an extension of our clients' brands, we help them grow sales, optimize operations, and embrace digital transformation.
Our teams bring technical expertise, innovative digital tools, and a customer-focused approach to drive exceptional results. We don’t just distribute products—we create solutions that strengthen client-customer relationships and build lasting success.
Job Summary
The Account Manager is the primary point of contact for a set of defined transactional & mainstay customers and is responsible for identifying new business opportunities, building strategic partnerships, and expanding our market presence. The role focuses on nurturing existing relationships, driving new opportunity conversion with existing or prospective customers, addressing customer needs, and ensuring long-term business retention and growth.
FSLA Classification
Exempt
Reports to
Commercial Director
Essential Job Duties
Customer Relationship Management & Sales Outreach:
Build and maintain long-term, trusted relationships with assigned customers & prospectsBasic Qualifications:
Bachelor’s degree in STEM disciplines, Business Administration, Management, and/or relevant work experience in a technical field2+ years of proven experience in one of the following roles: account management, business sales, business development or, required. Previous experience in a B2B environment, a plus! Intermediate proficiency using Microsoft Office Suite is requiredProven experience in customer management, including effective communication and negotiation skills, requiredAbility to prioritize work for multiple tasks, projects, and deadlinesEntrepreneurial spirit with strong adaptability, creativity, and drive to succeedStrong team player; motivated and extremely customer centricLocation & Commitments:
Full-time, permanentHybrid PositionReport to Bellevue, WA or Rosemont, IL office 4 days a week with the option to work 1 day remotely from homePhysical Demands
Must be able to remain in a stationary positionMust be able to operate a computerTravel Required
Minimal (up to 10%)Affirmative Action/EEO Statement
It is the policy of Xenon arc to grant equal employment opportunity to all applicants and employees without regard to race, color, national origin, ethnicity, marital status, parental status, disability, veteran status, age, religion, political affiliation, gender, sex, gender identity, or sexual orientation. It is the intent and desire of Xenon arc that equal employment opportunity will be provided in all phases of the employment relationship.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
About Xenon Arc
At Xenon arc, we’re transforming how producers connect with their customers.
We partner with leading companies—ranging from industrial chemical manufacturers to global
food ingredient providers—to solve complex challenges in reaching and serving hard-to-access
markets. By acting as an extension of our clients' brands, we help them grow sales, optimize
operations, and embrace digital transformation.
Our teams bring technical expertise, innovative digital tools, and a customer-focused approach to
drive exceptional results. We don’t just distribute products—we create solutions that strengthen
client-customer relationships and build lasting success.
The Inside Sales Representative is responsible for qualifying & converting leads and optimizing relationships with existing exceptional customers through phone, email, and virtual meetings. This
role focuses on high-touch outreach to small, untapped customers to drive revenue growth.
FSLA Classification
Non-Exempt
Reports to
Commercial Director
Essential Job Duties
1. Lead Generation & Qualification:
Actively reach out to potential customers through cold calls and emailsRespond to inbound inquiries & qualify leads based on their needs and buying potentialBuild & maintain relationships with leads over time, nurturing them until conversion2. Customer Management:
Manage a portfolio of existing customers to ensure satisfaction and maximize retentionProactively reach out to a large subset of small, customers & identify opportunities to expand wallet shareDevelop strong relationships with new and existing customers to ensure long-term loyaltyProvide excellent pre-sales and post-sales support.3. CRM Data Management & Reporting:
Record all customer interactions, progress, and follow-ups in CRM to ensure accurate dataMaintain an up-to-date sales pipeline in CRMPrepare sales forecasts & performance reports for the Commercial LeaderAnalyze sales data to identify trends & opportunities for improvementBasic Qualifications:
Bachelor’s degree in Sales, Business, Marketing, or a related field.Previous experience in an inside sales or telemarketing role.Strong communication skills and a persuasive demeanor.Location & Commitments
Full-time, permanentHybrid PositionReport to office HQ in Bellevue, WA or Rosemont, IL 4 days a weekPhysical Demands
Must be able to remain in a stationary positionMust be able to operate a computerBenefits:
Travel Required
• Minimal (up to 10%)
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Employment Opportunity Statement
It is the policy of Xenon arc to grant equal employment opportunity to all applicants and employees without regard to race, color, national origin, ethnicity, marital status, parental status, disability, veteran status, age, religion, political affiliation, gender, sex, gender identity, or sexual orientation. It is the intent and desire of Xenon arc that equal employment opportunity will be provided in all phases of the employment relationship. Xa is a Title VII employer and strictly prohibits any type of discrimination or harassment based on any of the characteristics mentioned above. Employment opportunities and pay are and shall be open to all qualified applicants solely based on their experience, skills, and abilities.
Read LessAbout Xenon Arc
At Xenon arc, we’re transforming how producers connect with their customers.
We partner with leading companies—ranging from industrial chemical manufacturers to global
food ingredient providers—to solve complex challenges in reaching and serving hard-to-access
markets. By acting as an extension of our clients' brands, we help them grow sales, optimize
operations, and embrace digital transformation.
Our teams bring technical expertise, innovative digital tools, and a customer-focused approach to
drive exceptional results. We don’t just distribute products—we create solutions that strengthen
client-customer relationships and build lasting success.
The Inside Sales Representative is responsible for qualifying & converting leads and optimizing relationships with existing exceptional customers through phone, email, and virtual meetings. This
role focuses on high-touch outreach to small, untapped customers to drive revenue growth.
FSLA Classification
Non-Exempt
Reports to
Commercial Director
Essential Job Duties
1. Lead Generation & Qualification:
Actively reach out to potential customers through cold calls and emailsRespond to inbound inquiries & qualify leads based on their needs and buying potentialBuild & maintain relationships with leads over time, nurturing them until conversion2. Customer Management:
Manage a portfolio of existing customers to ensure satisfaction and maximize retentionProactively reach out to a large subset of small, customers & identify opportunities to expand wallet shareDevelop strong relationships with new and existing customers to ensure long-term loyaltyProvide excellent pre-sales and post-sales support.3. CRM Data Management & Reporting:
Record all customer interactions, progress, and follow-ups in CRM to ensure accurate dataMaintain an up-to-date sales pipeline in CRMPrepare sales forecasts & performance reports for the Commercial LeaderAnalyze sales data to identify trends & opportunities for improvementBasic Qualifications:
Bachelor’s degree in Sales, Business, Marketing, or a related field.Previous experience in an inside sales or telemarketing role.Strong communication skills and a persuasive demeanor.Location & Commitments
Full-time, permanentHybrid PositionReport to office HQ in Bellevue, Washington 4 days a weekPhysical Demands
Must be able to remain in a stationary positionMust be able to operate a computerBenefits:
We offer competitive benefits: 2 medical plans offering with generous employer contributions,
100% employer paid dental, and vision for employees, a 401k with company match, free parking
options, paid holidays, vacation & sick time!
Travel Required
• Minimal (up to 10%)
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Employment Opportunity Statement
It is the policy of Xenon arc to grant equal employment opportunity to all applicants and employees without regard to race, color, national origin, ethnicity, marital status, parental status, disability, veteran status, age, religion, political affiliation, gender, sex, gender identity, or sexual orientation. It is the intent and desire of Xenon arc that equal employment opportunity will be provided in all phases of the employment relationship. Xa is a Title VII employer and strictly prohibits any type of discrimination or harassment based on any of the characteristics mentioned above. Employment opportunities and pay are and shall be open to all qualified applicants solely based on their experience, skills, and abilities.
Read Less