About Xenon Arc
At Xenon arc, we’re transforming how producers connect with their customers.
We partner with leading companies—ranging from industrial chemical manufacturers to global
food ingredient providers—to solve complex challenges in reaching and serving hard-to-access
markets. By acting as an extension of our clients' brands, we help them grow sales, optimize
operations, and embrace digital transformation.
Our teams bring technical expertise, innovative digital tools, and a customer-focused approach to
drive exceptional results. We don’t just distribute products—we create solutions that strengthen
client-customer relationships and build lasting success.
The Inside Sales Representative is responsible for qualifying & converting leads and optimizing relationships with existing exceptional customers through phone, email, and virtual meetings. This
role focuses on high-touch outreach to small, untapped customers to drive revenue growth.
FSLA Classification
Non-Exempt
Reports to
Commercial Director
Essential Job Duties
1. Lead Generation & Qualification:
Actively reach out to potential customers through cold calls and emailsRespond to inbound inquiries & qualify leads based on their needs and buying potentialBuild & maintain relationships with leads over time, nurturing them until conversion2. Customer Management:
Manage a portfolio of existing customers to ensure satisfaction and maximize retentionProactively reach out to a large subset of small, customers & identify opportunities to expand wallet shareDevelop strong relationships with new and existing customers to ensure long-term loyaltyProvide excellent pre-sales and post-sales support.3. CRM Data Management & Reporting:
Record all customer interactions, progress, and follow-ups in CRM to ensure accurate dataMaintain an up-to-date sales pipeline in CRMPrepare sales forecasts & performance reports for the Commercial LeaderAnalyze sales data to identify trends & opportunities for improvementBasic Qualifications:
Bachelor’s degree in Sales, Business, Marketing, or a related field.Previous experience in an inside sales or telemarketing role.Strong communication skills and a persuasive demeanor.Location & Commitments
Full-time, permanentHybrid PositionReport to office HQ in Bellevue, WA or Rosemont, IL 4 days a weekPhysical Demands
Must be able to remain in a stationary positionMust be able to operate a computerBenefits:
Travel Required
• Minimal (up to 10%)
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Employment Opportunity Statement
It is the policy of Xenon arc to grant equal employment opportunity to all applicants and employees without regard to race, color, national origin, ethnicity, marital status, parental status, disability, veteran status, age, religion, political affiliation, gender, sex, gender identity, or sexual orientation. It is the intent and desire of Xenon arc that equal employment opportunity will be provided in all phases of the employment relationship. Xa is a Title VII employer and strictly prohibits any type of discrimination or harassment based on any of the characteristics mentioned above. Employment opportunities and pay are and shall be open to all qualified applicants solely based on their experience, skills, and abilities.
Read LessAbout Xenon Arc
At Xenon arc, we’re transforming how producers connect with their customers.
We partner with leading companies—ranging from industrial chemical manufacturers to global food ingredient providers—to solve complex challenges in reaching and serving hard-to-access markets. By acting as an extension of our clients' brands, we help them grow sales, optimize operations, and embrace digital transformation.
Our teams bring technical expertise, innovative digital tools, and a customer-focused approach to drive exceptional results. We don’t just distribute products—we create solutions that strengthen client-customer relationships and build lasting success.
Job Summary
The Account Manager is the primary point of contact for a set of defined transactional & mainstay customers and is responsible for identifying new business opportunities, building strategic partnerships, and expanding our market presence. The role focuses on nurturing existing relationships, driving new opportunity conversion with existing or prospective customers, addressing customer needs, and ensuring long-term business retention and growth.
FSLA Classification
Exempt
Reports to
Commercial Director
Essential Job Duties
Customer Relationship Management & Sales Outreach:
Build and maintain long-term, trusted relationships with assigned customers & prospectsBasic Qualifications:
Bachelor’s degree in STEM disciplines, Business Administration, Management, and/or relevant work experience in a technical field2+ years of proven experience in one of the following roles: account management, business sales, business development or, required. Previous experience in a B2B environment, a plus! Intermediate proficiency using Microsoft Office Suite is requiredProven experience in customer management, including effective communication and negotiation skills, requiredAbility to prioritize work for multiple tasks, projects, and deadlinesEntrepreneurial spirit with strong adaptability, creativity, and drive to succeedStrong team player; motivated and extremely customer centricLocation & Commitments:
Full-time, permanentHybrid PositionReport to Bellevue, WA or Rosemont, IL office 4 days a week with the option to work 1 day remotely from homePhysical Demands
Must be able to remain in a stationary positionMust be able to operate a computerTravel Required
Minimal (up to 10%)Affirmative Action/EEO Statement
It is the policy of Xenon arc to grant equal employment opportunity to all applicants and employees without regard to race, color, national origin, ethnicity, marital status, parental status, disability, veteran status, age, religion, political affiliation, gender, sex, gender identity, or sexual orientation. It is the intent and desire of Xenon arc that equal employment opportunity will be provided in all phases of the employment relationship.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
About Xenon Arc
At Xenon arc, we’re transforming how producers connect with their customers.
We partner with leading companies—ranging from industrial chemical manufacturers to global food ingredient providers—to solve complex challenges in reaching and serving hard-to-access markets. By acting as an extension of our clients' brands, we help them grow sales, optimize operations, and embrace digital transformation.
Our teams bring technical expertise, innovative digital tools, and a customer-focused approach to drive exceptional results. We don’t just distribute products—we create solutions that strengthen client-customer relationships and build lasting success.
Job Summary
The Account Manager is the primary point of contact for a set of defined transactional & mainstay customers and is responsible for identifying new business opportunities, building strategic partnerships, and expanding our market presence. The role focuses on nurturing existing relationships, driving new opportunity conversion with existing or prospective customers, addressing customer needs, and ensuring long-term business retention and growth.
FSLA Classification
Exempt
Reports to
Commercial Director
Essential Job Duties
Customer Relationship Management & Sales Outreach:
Build and maintain long-term, trusted relationships with assigned customers & prospectsBasic Qualifications:
Bachelor’s degree in STEM disciplines, Business Administration, Management, and/or relevant work experience in a technical field2+ years of proven experience in one of the following roles: account management, business sales, business development or, required. Previous experience in a B2B environment, a plus! Intermediate proficiency using Microsoft Office Suite is requiredProven experience in customer management, including effective communication and negotiation skills, requiredAbility to prioritize work for multiple tasks, projects, and deadlinesEntrepreneurial spirit with strong adaptability, creativity, and drive to succeedStrong team player; motivated and extremely customer centricLocation & Commitments:
Full-time, permanentHybrid PositionReport to Bellevue, WA or Rosemont, IL office 4 days a week with the option to work 1 day remotely from homePhysical Demands
Must be able to remain in a stationary positionMust be able to operate a computerTravel Required
Minimal (up to 10%)Affirmative Action/EEO Statement
It is the policy of Xenon arc to grant equal employment opportunity to all applicants and employees without regard to race, color, national origin, ethnicity, marital status, parental status, disability, veteran status, age, religion, political affiliation, gender, sex, gender identity, or sexual orientation. It is the intent and desire of Xenon arc that equal employment opportunity will be provided in all phases of the employment relationship.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
About Xenon Arc
At Xenon arc, we’re transforming how producers connect with their customers.
We partner with leading companies—ranging from industrial chemical manufacturers to global
food ingredient providers—to solve complex challenges in reaching and serving hard-to-access
markets. By acting as an extension of our clients' brands, we help them grow sales, optimize
operations, and embrace digital transformation.
Our teams bring technical expertise, innovative digital tools, and a customer-focused approach to
drive exceptional results. We don’t just distribute products—we create solutions that strengthen
client-customer relationships and build lasting success.
The Inside Sales Representative is responsible for qualifying & converting leads and optimizing relationships with existing exceptional customers through phone, email, and virtual meetings. This
role focuses on high-touch outreach to small, untapped customers to drive revenue growth.
FSLA Classification
Non-Exempt
Reports to
Commercial Director
Essential Job Duties
1. Lead Generation & Qualification:
Actively reach out to potential customers through cold calls and emailsRespond to inbound inquiries & qualify leads based on their needs and buying potentialBuild & maintain relationships with leads over time, nurturing them until conversion2. Customer Management:
Manage a portfolio of existing customers to ensure satisfaction and maximize retentionProactively reach out to a large subset of small, customers & identify opportunities to expand wallet shareDevelop strong relationships with new and existing customers to ensure long-term loyaltyProvide excellent pre-sales and post-sales support.3. CRM Data Management & Reporting:
Record all customer interactions, progress, and follow-ups in CRM to ensure accurate dataMaintain an up-to-date sales pipeline in CRMPrepare sales forecasts & performance reports for the Commercial LeaderAnalyze sales data to identify trends & opportunities for improvementBasic Qualifications:
Bachelor’s degree in Sales, Business, Marketing, or a related field.Previous experience in an inside sales or telemarketing role.Strong communication skills and a persuasive demeanor.Location & Commitments
Full-time, permanentHybrid PositionReport to office HQ in Bellevue, WA or Rosemont, IL 4 days a weekPhysical Demands
Must be able to remain in a stationary positionMust be able to operate a computerBenefits:
Travel Required
• Minimal (up to 10%)
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Employment Opportunity Statement
It is the policy of Xenon arc to grant equal employment opportunity to all applicants and employees without regard to race, color, national origin, ethnicity, marital status, parental status, disability, veteran status, age, religion, political affiliation, gender, sex, gender identity, or sexual orientation. It is the intent and desire of Xenon arc that equal employment opportunity will be provided in all phases of the employment relationship. Xa is a Title VII employer and strictly prohibits any type of discrimination or harassment based on any of the characteristics mentioned above. Employment opportunities and pay are and shall be open to all qualified applicants solely based on their experience, skills, and abilities.
Read Less