About the Company
Xclusive Services shares the same values as our customers when it comes to staffing and outsourced services. Our focus on quality performance, operational excellence, and reliability has allowed us to build long-term and scalable partnerships. Operating in 19 states, our seasoned management team has a comprehensive understanding of the hospitality industry, partnering closely with local property and brand leadership to ensure a transparent and optimized approach to staffing.
We actively seek Team Members who embody our corporate values of People First, Service Obsessed, Chasing Excellence, Accountability, and Integrity to further our mission to make a positive impact in the lives of the individuals we serve. Our people thrive in a respectful, inclusive environment with many opportunities for development and advancement.
Job Summary
The Task Force Manager provides critical operational support to national janitorial and turnkey teams, ensuring high-performance adherence to scope and contractual obligations. This role is responsible for maintaining client satisfaction through effective leadership, training, and development of hourly staff and supervisors. The TFM will oversee financial responsibilities, ensuring daily, weekly, and monthly financial targets are met, while ensuring all administrative duties are completed on time. A key focus will be on safety compliance, mitigating injury risks, and performing all duties in accordance with company guidelines and client expectations. This role will work collaboratively with the service division and corporate team, particularly in the hiring and recruitment of outsourcing employees. The TFM plays an integral part in the overall success of the janitorial and outsourcing division, driving performance, innovation, and teamwork, contributing to a positive and dynamic work environment.
Requirements:Essential Job Functions
Strategic Leadership & Operational Performance - 60% of time spent
Actively engage in the strategy and direction set for the division; contribute to company-wide goals. Develop business operational plan based on client structure to meet SOW for hourly and supervisors. Sustain high-level and positive client relationships across all Outsourcing accounts. Maintain strong partnerships with XCLUSIVE SERVICES product lines, communicating client priorities and opportunities. Support the opening of new accounts by overseeing implementation from pre-opening to live operations, along with the leadership team for guidance and support. Oversee account operations structure, cleanliness methodology standards, and service delivery. Responsible for the financial budget set for the outsourcing account, this role ensures that every financial line items are met. This includes closely monitoring financial performance, making strategic adjustments as needed, and ensuring the account operates within its financial parameters set. Monitor and ensure utilization of company policies and procedures. Responsible for ensuring that each account is staffed appropriately to perform the required scope of work. Monitor on-site staff and supervisors for compliance with safety guidelines and protocols. Conduct mandatory monthly safety training and adhere to proper safety practices on site. Maintaining high standards through successfully passing quality audits ensures excellence across all accounts. Unannounced audits will be performed quarterly, and the passing score is 85% or higher. If an account fails the audit twice within a 12-month calendar, it will undergo a performance review and retraining, and it may be subject to corrective action for leaders responsible for the account. Provide outstanding customer service experience by ensuring a timely and accurate resolution to our client’s concerns and employees. If unable to provide timely resolution, escalate challenges to the RD of Outsourcing Services. Perform frequent site inspections to ensure all areas meet brand, client, and regulatory standards. Develop cleaning schedules assigned shifts, ensure payroll is submitted timely, and monitor productivity to meet property or event-specific needs while being mindful of your financial goals and targets. Maintain outsourcing accounts par level chemical, and cleaning tools. Ensure equipment is safely used and maintained in working order. Perform a monthly inventory of supplies and equipment. Train on-site point of contact leads for all outsourcing accounts concerns and emergency response situations, and escalate to RD and SVP all areas of concern for further direction and guidance. Coordinate supervision and meet financial budgets set for outsourcing accounts. Execute additional tasks assigned by CCO, CEO, CFO, and Executive Team.Sales & Revenue Growth - 20% of time spent
Support sales growth through increasing special projects and deep & wide opportunities. Meet or exceed financial target goals for each account leading. Support efforts for bids, proposals, and walkthroughs.Talent Management & Organizational Development - 10% of time spent
Coordinate, guide, and ensure quality staffing and hiring with service teams. Report all employee-related issues with performance and violation of company policy for further direction and guidance immediately. Report all employee incidents and accidents following corporate protocol for injuries timely. Prepare and deliver proper onboarding training for new hires. Conduct annual performance evaluations for direct reports. Develop and grow direct reports. Provide leadership through mentoring, motivation, and training programs. Initiate and implement training practices for direct reportsRisk & Compliance - 10% of time spent
High-level risk and safety business judgment. Apply complex problem-solving techniques across outsourcing accounts. Ensure compliance with all internal policies and external regulations.Directly supports and contributes to the Company’s mission to make a positive impact in the lives of the individuals we serve, by modeling our company’s core values Comply with employment laws, regulations and guidelines as set forth by FLSA, FMLA, ADA, HIPPA, and other governing agencies. Promotes and adheres to all occupational safety and health standards as required by OSHA, company policies, and other applicable regulatory agencies to ensure a safe and compliant work environment Other duties to be performed, as assignedRequired Abilities, Requirements, and Qualifications
Associate degree; business administration, economics, or finance a strong plus 5+ years of business-related management for national programs and large accounts, preferably in a service hospitality industry, outsourcing, or janitorial vendor. A proven and profitable track record in management and/or sales management or customer service management in a related field or industry Ability to guide, direct and motivate others Demonstrated sound business judgement Work weekends and holidays Must complete initial boot camp training successfully Previous experience servicing, supporting, developing or generating major accounts Able to travel 80% or more. Applicants must be legally eligible to work in the United States and must not require current or future visa sponsorship High School diploma required Proficiency in Microsoft Office (365-PC) Experience in Adobe Suite, DocuSign, and Microsoft Dynamics CRM is a plus Adaptable to learn new software platforms and systems Fluency in English required, bilingual in Spanish is a plus Excellent listening, written, verbal, organizational, and interpersonal skills with the ability to work collaboratively with cross-functional teams, and customers Hold a valid drivers’ license and have reliable transportation to commute to job site(s)/location(s)Excellent listening, written, verbal, organizational, and interpersonal skills with the ability to work collaboratively with cross-functional teams, and customersPhysical Demands
While performing the duties of this job must have the:
Ability to lift and carry up to 50 lbs. occasionally and up to 25 lbs. frequently Ability to push and pull objects weighing up to 25 lbs. as needed Capability to reach overhead and extend arms for various tasks Ability to bend, squat, and kneel required Ability to operate tools, equipment, or machinery requiring fine motor skills Ability to stand and walk for extended periods, up to 8 hours Ability to work extended hours including nights and weekends Work may be performed indoors and outdoors in various weather conditions, including heat, cold, rain, and wind Reasonable accommodation may be made to enable individuals with disabilities or other qualifying reasons to perform the essential functions of this positionBenefits
Healthcare: Medical, Dental, Vision, Voluntary Life, Group Life, Voluntary AD&D, Short and Long-term Disability, Accident, Critical Illness, Hospital Indemnity insurance (effective the first day of the month following start date) Paid Sick Time Paid Holidays Paid Personal Time OffAn Equal Opportunity Employer
Xclusive Services is committed to a diverse and inclusive workforce and prohibits discrimination and harassment based on race, color, religion, age, sex, national origin, disability status, genetics, family planning, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Read LessWe are hiring at Xclusive! Great pay and great benefits! We are an employer of choice!
Housekeeping Roles$15-$17 per hourWeekend availability is requiredAt least 6 months of hotel housekeeping experience preferredFull time role! We love our employees!
Company DescriptionWe are a Staffing company working with some of the best Restaurant and Hotel companies out there! We offer full time jobs and task force jobs with opportunity for advancement!Company DescriptionWe are a Staffing company working with some of the best Restaurant and Hotel companies out there! We offer full time jobs and task force jobs with opportunity for advancement! Read Less
About the Company
Xclusive Services shares the same values as our customers when it comes to staffing and outsourced services. Our focus on quality performance, operational excellence, and reliability has allowed us to build long-term and scalable partnerships. Operating in 19 states, our seasoned management team has a comprehensive understanding of the hospitality industry, partnering closely with local property and brand leadership to ensure a transparent and optimized approach to staffing.
We actively seek Team Members who embody our corporate values of People First, Service Obsessed, Chasing Excellence, Accountability, and Integrity to further our mission to make a positive impact in the lives of the individuals we serve. Our people thrive in a respectful, inclusive environment with many opportunities for development and advancement.
Job Summary
The Area Manager is accountable for the success of all assigned customer relationships and daily operational functionality at the property level on behalf of Xclusive Services. The position requires the ability to communicate cross-functionally across Human Resources, IT, Safety and Support (Workers’ Compensation), Finance, and Compliance. The Area Manager position will report to the District Manager to offer local property support as part of the National Service Team. This position will be responsible for leading, mentoring, coaching, and holding their teams accountable to become unrivaled industry experts who deliver prompt and attentive customer service and team support.
Requirements:Essential Job Functions
Account Supervision and Customer Support - 75% of time
Always ensure full and timely delivery of weekly payroll and expensesComplete all required Safety and Support training courses with urgent response to all reported and known incidents per operating policy and procedureEstablish and maintain 3 deep x 3 wide relationships with key stakeholders within the properties you manageWork closely with Key Stakeholders to maintain a high NPS score within the properties you manageUncover upsell opportunities and distribute to the District Manager (identify expansion potential within existing accounts)Assist in creating customer engagement activities and eventsWork with the marketing team to develop sales campaigns for existing accounts and new targetsCultural leadership and participationAll other duties, as assigned by LeadershipRecruiting - 25% of time
Lead recruiting efforts to drive applicants to the branch (community engagement, job fairs, mass transportation arrangements for hiring/out of branch application sprints, local advertising, referrals, references, etc.)Source, interview and hire candidates per Xclusive standard process and procedures leveraging XS ATSAssign, onboard and communicate customers' expectations of role as well as XS standard procedures for talentTrain talent as necessary to meet XS standards and customer expectationsManage the reliability of all placements (external) for customer success and reference abilityEffectively manage all open order reports for all assigned marketsDirectly supports and contributes to the Company’s mission to make a positive impact in the lives of the individuals we serve, by modeling our company’s core valuesComply with employment laws, regulations and guidelines as set forth by FLSA, FMLA, ADA, HIPPA, and other governing agencies.Promotes and adheres to all occupational safety and health standards as required by OSHA, company policies, and other applicable regulatory agencies to ensure a safe and compliant work environmentOther duties to be performed, as assignedRequired Abilities, Requirements, and Qualifications
1+ years of experience in related field required or similar roleMust be available to work outside of business hours with constant communication to team (early/late day shifts, overnight, weekends, holidays, etc.)Comfortable to work in utility/maintenance environments including storage and heart of house facility spaces and kitchensPrevious experience in hotel/hospitality on-site management (customer service, staffing, or service preferred)Ability to travel across assigned properties frequentlyMust have superior relationship building skillsAbility to meet firm deadlines and communicate effectivelyAdaptable to learn new software platforms and systemsApplicants must be legally eligible to work in the United States and must not require current or future visa sponsorshipHigh School diploma requiredProficiency in Microsoft Office (365-PC)Experience in Adobe Suite, DocuSign, and Microsoft Dynamics CRM is a plusAdaptable to learn new software platforms and systemsFluency in English required, bilingual in Spanish is a plusExcellent listening, written, verbal, organizational, and interpersonal skills with the ability to work collaboratively with cross-functional teams, and customersHold a valid drivers’ license and have reliable transportation to commute to job site(s)/location(s)Excellent listening, written, verbal, organizational, and interpersonal skills with the ability to work collaboratively with cross-functional teams, and customersPhysical Demands
While performing the duties of this job must have the:
Ability to lift and carry up to 50 lbs. occasionally and up to 25 lbs. frequentlyAbility to push and pull objects weighing up to 25 lbs. as neededCapability to reach overhead and extend arms for various tasksAbility to bend, squat, and kneel requiredAbility to operate tools, equipment, or machinery requiring fine motor skillsAbility to stand and walk for extended periods, up to 8 hoursAbility to work extended hours including nights and weekendsWork may be performed indoors and outdoors in various weather conditions, including heat, cold, rain, and windReasonable accommodation may be made to enable individuals with disabilities or other qualifying reasons to perform the essential functions of this positionBenefits
Healthcare: Medical, Dental, Vision, Voluntary Life, Group Life, Voluntary AD&D, Short and Long-term Disability, Accident, Critical Illness, Hospital Indemnity insurance (effective the first day of the month following start date)Paid Sick TimePaid HolidaysPaid Personal Time OffAn Equal Opportunity Employer
Xclusive Services is committed to a diverse and inclusive workforce and prohibits discrimination and harassment based on race, color, religion, age, sex, national origin, disability status, genetics, family planning, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
About the Company
Xclusive Services shares the same values as our customers when it comes to staffing and outsourced services. Our focus on quality performance, operational excellence, and reliability has allowed us to build long-term and scalable partnerships. Operating in 19 states, our seasoned management team has a comprehensive understanding of the hospitality industry, partnering closely with local property and brand leadership to ensure a transparent and optimized approach to staffing.
We actively seek Team Members who embody our corporate values of People First, Service Obsessed, Chasing Excellence, Accountability, and Integrity to further our mission to make a positive impact in the lives of the individuals we serve. Our people thrive in a respectful, inclusive environment with many opportunities for development and advancement.
Job Summary
The Area Manager is accountable for the success of all assigned customer relationships and daily operational functionality at the property level on behalf of Xclusive Services. The position requires the ability to communicate cross-functionally across Human Resources, IT, Safety and Support (Workers’ Compensation), Finance, and Compliance. The Area Manager position will report to the District Manager to offer local property support as part of the National Service Team. This position will be responsible for leading, mentoring, coaching, and holding their teams accountable to become unrivaled industry experts who deliver prompt and attentive customer service and team support.
Requirements:Essential Job Functions
Account Supervision and Customer Support % of Time Spent 75%
Always ensure full and timely delivery of weekly payroll and expenses Complete all required Safety and Support training courses with urgent response to all reported and known incidents per operating policy and procedure Establish and maintain 3 deep x 3 wide relationships with key stakeholders within the properties you manage Work closely with Key Stakeholders to maintain a high NPS score within the properties you manage Uncover upsell opportunities and distribute to the District Manager (identify expansion potential within existing accounts) Assist in creating customer engagement activities and events Work with the marketing team to develop sales campaigns for existing accounts and new targets Cultural leadership and participation All other duties, as assigned by LeadershipRecruiting % of Time Spent 25%
Lead recruiting efforts to drive applicants to the branch (community engagement, job fairs, mass transportation arrangements for hiring/out of branch application sprints, local advertising, referrals, references, etc.) Source, interview and hire candidates per Xclusive standard process and procedures leveraging XS ATS Assign, onboard and communicate customers' expectations of role as well as XS standard procedures for talent Train talent as necessary to meet XS standards and customer expectations Manage the reliability of all placements (external) for customer success and reference ability Effectively manage all open order reports for all assigned markets Directly supports and contributes to the Company’s mission to make a positive impact in the lives of the individuals we serve, by modeling our company’s core values Comply with employment laws, regulations and guidelines as set forth by FLSA, FMLA, ADA, HIPPA, and other governing agencies. Promotes and adheres to all occupational safety and health standards as required by OSHA, company policies, and other applicable regulatory agencies to ensure a safe and compliant work environment Other duties to be performed, as assignedRequired Abilities, Requirements, and Qualifications
1+ years of experience in related field required or similar role Must be available to work outside of business hours with constant communication to team (early/late day shifts, overnight, weekends, holidays, etc.) Comfortable to work in utility/maintenance environments including storage and heart of house facility spaces and kitchens Previous experience in hotel/hospitality on-site management (customer service, staffing, or service preferred) Ability to travel across assigned properties frequently Must have superior relationship building skills Ability to meet firm deadlines and communicate effectively Adaptable to learn new software platforms and systems Applicants must be legally eligible to work in the United States and must not require current or future visa sponsorship High School diploma required Proficiency in Microsoft Office (365-PC) Experience in Adobe Suite, DocuSign, and Microsoft Dynamics CRM is a plus Adaptable to learn new software platforms and systems Fluency in English required, bilingual in Spanish is a plus Excellent listening, written, verbal, organizational, and interpersonal skills with the ability to work collaboratively with cross-functional teams, and customers Hold a valid drivers’ license and have reliable transportation to commute to job site(s)/location(s)Excellent listening, written, verbal, organizational, and interpersonal skills with the ability to work collaboratively with cross-functional teams, and customersPhysical Demands
While performing the duties of this job must have the:
Ability to lift and carry up to 50 lbs. occasionally and up to 25 lbs. frequently Ability to push and pull objects weighing up to 25 lbs. as needed Capability to reach overhead and extend arms for various tasks Ability to bend, squat, and kneel required Ability to operate tools, equipment, or machinery requiring fine motor skills Ability to stand and walk for extended periods, up to 8 hours Ability to work extended hours including nights and weekends Work may be performed indoors and outdoors in various weather conditions, including heat, cold, rain, and wind Reasonable accommodation may be made to enable individuals with disabilities or other qualifying reasons to perform the essential functions of this positionBenefits
Healthcare: Medical, Dental, Vision, Voluntary Life, Group Life, Voluntary AD&D, Short and Long-term Disability, Accident, Critical Illness, Hospital Indemnity insurance (effective the first day of the month following start date) Paid Sick Time Paid Holidays Paid Personal Time OffAn Equal Opportunity Employer
Xclusive Services is committed to a diverse and inclusive workforce and prohibits discrimination and harassment based on race, color, religion, age, sex, national origin, disability status, genetics, family planning, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Read LessThis is a full time job with Xclusive Services. We work with multiple Hotels in Denver and offer great hourly rates, plus amazing benefits. Insurance is affordable and offers ZERO deductibles . We are a People first company and take great care of our employees!
Job Summary
The Line Cook is responsible for preparing high-quality food items for hotel guests, banquets, room service, and restaurant operations. This role supports the kitchen team by maintaining food quality, following recipes and safety standards, and ensuring timely service in a fast-paced hospitality environment.
Key Responsibilities
Prepare, cook, and plate menu items according to hotel standards and recipes.Set up and stock assigned cooking stations before service.Assist with breakfast, lunch, dinner, banquet, and room service preparation as needed.Follow proper food handling, sanitation, and safety procedures.Maintain cleanliness and organization of workstations, equipment, and storage areas.Monitor food quality, freshness, portion control, and presentation.Communicate with chefs, servers, and kitchen staff to ensure timely order preparation.Label, date, rotate, and store food products properly.Assist with inventory, prep lists, and receiving deliveries when needed.Report equipment issues, shortages, or safety concerns to the supervisor.Support banquet and catering events, including setup, cooking, and breakdown.Perform other kitchen duties as assigned by the Chef, Sous Chef, or Kitchen Manager.Qualifications
Previous cooking or kitchen experience preferred, preferably in a hotel, restaurant, or banquet setting.Knowledge of basic cooking techniques, knife skills, and food safety practices.Ability to follow recipes, prep lists, and verbal instructions.Ability to work evenings, weekends, holidays, and flexible shifts.Strong attention to detail and ability to work in a fast-paced environment.Food Handler’s certification preferred or required based on local regulations.Physical Requirements
Ability to stand for long periods of time.Ability to lift, carry, push, or pull up to 50 pounds.Ability to work in hot, cold, and busy kitchen environments.Frequent bending, reaching, lifting, and repetitive hand movements.Work Environment
This position works in a hotel kitchen and may support restaurant dining, banquets, catering, breakfast service, and room service. The role requires teamwork, professionalism, and a commitment to guest satisfaction
Company DescriptionWe are a Staffing company working with some of the best Restaurant and Hotel companies out there! We offer full time jobs and task force jobs with opportunity for advancement!Company DescriptionWe are a Staffing company working with some of the best Restaurant and Hotel companies out there! We offer full time jobs and task force jobs with opportunity for advancement! Read Less
This is a full time job with Xclusive Services. We work with multiple Hotels in Omaha and offer great hourly rates, plus amazing benefits. Insurance is affordable and offers ZERO deductibles . We are a People first company and take great care of our employees!
Position Summary
The Room Attendant / Houseman is responsible for maintaining the cleanliness, appearance, and overall comfort of guest rooms, hallways, public areas, and back-of-house spaces. This role supports the housekeeping department by ensuring guest rooms are cleaned to hotel standards and that housekeeping staff have the supplies and assistance needed to provide excellent guest service.
Key Responsibilities
Room Attendant Duties
Clean and prepare guest rooms according to hotel standards.Make beds, change linens, and replace towels and amenities.Clean bathrooms, sinks, mirrors, toilets, tubs, showers, and floors.Dust furniture, vacuum carpets, mop floors, and remove trash.Restock guest room supplies such as soap, shampoo, tissue, coffee, and cups.Report maintenance issues, damages, or safety concerns to management.Ensure rooms are secure after cleaning.Provide friendly and professional service to guests when needed.Houseman Duties
Clean and maintain hallways, stairwells, elevators, lobby areas, restrooms, and other public areas.Remove trash and dirty linens from housekeeping carts and storage areas.Deliver clean linens, towels, supplies, and guest-requested items to rooms or housekeeping staff.Assist Room Attendants with heavy lifting, moving furniture, or deep cleaning tasks.Keep housekeeping closets and storage areas clean, organized, and stocked.Help with special cleaning projects as assigned.Support laundry or other hotel departments when needed.Qualifications
Previous hotel housekeeping experience preferred but not required.Ability to work independently and as part of a team.Strong attention to detail and cleanliness.Good communication and customer service skills.Ability to follow instructions and hotel procedures.Must be reliable, punctual, and professional.Physical Requirements
Ability to stand, walk, bend, lift, push, and pull throughout the shift.Ability to lift up to 25–50 pounds as needed.Comfortable working in a fast-paced environment.Schedule
Must be available to work weekends, holidays, and flexible shifts as required.Work Environment
This position works throughout the hotel, including guest rooms, hallways, public areas, laundry rooms, storage areas, and back-of-house spaces.
Equal Opportunity Statement
We are an equal opportunity employer and welcome qualified candidates of all backgrounds to apply.
Company DescriptionWe are a Staffing company working with some of the best Restaurant and Hotel companies out there! We offer full time jobs and task force jobs with opportunity for advancement!Company DescriptionWe are a Staffing company working with some of the best Restaurant and Hotel companies out there! We offer full time jobs and task force jobs with opportunity for advancement! Read LessAbout the Company
Xclusive Services shares the same values as our customers when it comes to staffing and outsourced services. Our focus on quality performance, operational excellence, and reliability has allowed us to build long-term and scalable partnerships. Operating in 19 states, our seasoned management team has a comprehensive understanding of the hospitality industry, partnering closely with local property and brand leadership to ensure a transparent and optimized approach to staffing.
We actively seek Team Members who embody our corporate values of People First, Service Obsessed, Chasing Excellence, Accountability, and Integrity to further our mission to make a positive impact in the lives of the individuals we serve. Our people thrive in a respectful, inclusive environment with many opportunities for development and advancement.
Job Summary
The Business Development Manager position will report to the regional Director of Sales as part of the National Sales Team. The Business Development Manager’s objective is to demonstrate Xclusive Services’ unique value to potential customers and provide them with staffing and facility services solutions that meet their needs. This is done through C-suite/customer interaction advocating within an organization to understand their needs and then turn that into a vision for a comprehensive solution. This position requires the Business Development Manager to be well versed in financial acumen and to demonstrate an ability to navigate a highly competitive and complex selling environment. Special emphasis is placed on building advanced financial strategies that overcome gaps and pressures within the customer's operating budget.
Requirements:Essential Job Functions
New Business Relationships and Goal Attainment - 80%
Drive sales process, from start to finish, prospecting all opportunities Perform the necessary research to qualify and develop a sales strategy for a specific territory marketing plan intended to secure sales at or above annual quotas Partner with Service team counterparts to encourage and ensure proper onboarding handoff of new business Good understanding of customer financial and operational outcomes Comprehensive understanding of staffing within the hospitality industry, a must Maintain impeccable CRM records Ability to perform site walks and inspections as part of the sales process Conduct market research and competitive landscape Regional support scheduling in market appointments with prospective customers Partner with Contracts Manager to establish and formalize all contracted documents Attend in-market meetings for training purposes Up to 75% travel to assigned markets Identify, qualify, and actively lead the sale of outsourcing services with Division leader Ability to communicate, council, and sell at all levels of an organization but with extensive acumen at the C-suite level Be the advocate for 100% referenceable customers relating to all value propositionsCultural Leadership and Accountability - 20%
Meet and exceed KPI and established activity standards Communicate pipeline stage changes regularly to sales leadership and team Cultural leadership and participation Directly supports and contributes to the Company’s mission to make a positive impact in the lives of the individuals we serve, by modeling our company’s core values Comply with employment laws, regulations and guidelines as set forth by FLSA, FMLA, ADA, HIPPA, and other governing agencies. Promotes and adheres to all occupational safety and health standards as required by OSHA, company policies, and other applicable regulatory agencies to ensure a safe and compliant work environment Other duties to be performed, as assignedRequired Abilities, Requirements, and Qualifications
3+ years of B2B sales experience in the hospitality sector, selling products or services directly to hotels or related hospitality organizations. Previous operational experience in hotel/hospitality on-site management preferred (customer service, staffing, or service) Must be available to work outside of business hours (early/late day shifts, weekends, holidays, etc.) Ability to travel within the US as requiredExcellent listening, written, verbal, organizational, and interpersonal skills with the ability to work collaboratively with cross-functional teams, and customers Successful experience managing RFP-driven sales cycles Extensive knowledge of proactive prospecting at the financial decision-making level Experience selling multi-year service-related contracts with annual values in the millions Must be able to produce a persuasive proposal through exceptional writing skills as required for all RFPs, RFQs, contracts, and all other forms of written communication to the customer Must be comfortable with speaking to large audiences Ability to understand operating budgets Adaptable to learn new software platforms and systems Applicants must be legally eligible to work in the United States and must not require current or future visa sponsorship High School diploma required Proficiency in Microsoft Office (365-PC), Adobe Suite, DocuSign, and Microsoft Dynamics CRM is a plus Adaptable to learn new software platforms and systems Fluency in English, bilingual in Spanish is a plusPhysical Demands
While performing the duties of this job must have the:
Ability to stand, walk, sit, use hands to handle or feel objects, reach with hands and arms, climb stairs, balance, stoop, kneel, talk, and hear for extended periods of time (with or without reasonable accommodation) Occasionally lift, carry, push, or pull objects up to 20 pounds (with or without reasonable accommodation) Work in a sitting position for long periods of time (with or without reasonable accommodation) Fine and gross motor skills to operate tools, equipment, or technology as needed Ability to work in environments with varying temperatures, noise levels, or lighting Hand-eye coordination for handling small or detailed items Ability to work in indoor and/or outdoor settings as required by job duties Reasonable accommodation may be made to enable individuals with disabilities or other qualifying reasons to perform the essential functions of this positionBenefits
Healthcare: Medical, Dental, Vision, Voluntary Life, Group Life, Voluntary AD&D, Short and Long-term Disability, Accident, Critical Illness, Hospital Indemnity insurance (effective the first day of the month following start date) Paid Sick Time Paid Holidays Paid Personal Time OffAn Equal Opportunity Employer
Xclusive Services is committed to a diverse and inclusive workforce and prohibits discrimination and harassment based on race, color, religion, age, sex, national origin, disability status, genetics, family planning, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
About the Company
Xclusive Services shares the same values as our customers when it comes to staffing and outsourced services. Our focus on quality performance, operational excellence, and reliability has allowed us to build long-term and scalable partnerships. Operating in 19 states, our seasoned management team has a comprehensive understanding of the hospitality industry, partnering closely with local property and brand leadership to ensure a transparent and optimized approach to staffing.
We actively seek Team Members who embody our corporate values of People First, Service Obsessed, Chasing Excellence, Accountability, and Integrity to further our mission to make a positive impact in the lives of the individuals we serve. Our people thrive in a respectful, inclusive environment with many opportunities for development and advancement.
Job Summary
The Hospitality and Commercial Janitorial Sales Manager owns new business growth for janitorial and overnight turnkey cleaning services. You will prospect, qualify, run site walks, develop scopes and pricing with Operations, and close profitable multi-site agreements. Success requires a disciplined sales process, strong proposal/RFP execution, and confident customer-facing leadership.
*Candidates must be based in the Western United States and have experience selling in this region*
Essential Job Functions
Business Development & Revenue Growth - 40% of Time
Build and manage a healthy pipeline; drive prospecting, discovery, proposals, negotiation, and close. Perform necessary research to qualify and develop a sale. Meet and exceed KPIs and established activity standards. Be the advocate for 100% referenceable customers relating to all value propositions.Deal Management - 20% of Time
Develop compelling proposals and lead RFP/RFQ responses; manage timelines, questions, and final submissions. Maintain accurate activity, notes, and forecasting in CRM; provide regular pipeline updates. Communicate pipeline stage changes regularly to sales leadership and team. Coordinate contract execution and ensure a clean handoff for onboarding and launch.Operational Alignment & Solution Design - 20% of Time
Partner with Operations to create accurate scopes of work, staffing plans, job costing, and margin-aligned pricing. Conduct on-site walkthroughs (including evenings/overnights as required) to validate scope and service levels. Comprehensive understanding of Janitorial and Turnkey within the hospitality industry.Leadership & Culture - 20% of Time
Attend in-market meetings for training purposes and hospitality events. Up to 75% travel to assigned markets. Cultural leadership and participation.General Company Duties
Directly supports and contributes to the Company’s mission to make a positive impact in the lives of the individuals we serve, by modeling our company’s core valuesComply with employment laws, regulations and guidelines as set forth by FLSA, FMLA, ADA, HIPPA, and other governing agencies.Promotes and adheres to all occupational safety and health standards as required by OSHA, company policies, and other applicable regulatory agencies to ensure a safe and compliant work environmentOther duties to be performed, as assignedRequirements:3+ years of B2B sales experience in commercial janitorial/contract cleaning or related facility services.Proven success closing recurring-service agreements; comfort with longer, multi-stakeholder sales cycles.Strong financial discipline: job costing, pricing, and margin awareness.Excellent communication and presentation skills; able to influence decision-makers.Comfort with CRM and sales tools; strong organization and follow-through.Ability to travel up to 75% of the time to assigned markets.Applicants must be legally eligible to work in the United States and must not require current or future visa sponsorshipHigh School diploma requiredFluency in English, bilingual in Spanish is a plusExcellent listening, written, verbal, organizational, and interpersonal skills with the ability to work collaboratively with cross-functional teams, and customersPhysical Demands
While performing the duties of this job must have the ability to perform the following functions (with or without reasonable accommodation):
Ability to stand, walk, sit, use hands to handle or feel objects, reach with hands and arms, climb stairs, balance, stoop, kneel, talk, and hear for extended periods of time Occasionally lift, carry, push, or pull objects up to 20 pounds Work in a sitting position for long periods of time Fine and gross motor skills to operate tools, equipment, or technology as needed Ability to work in environments with varying temperatures, noise levels, or lighting Hand-eye coordination for handling small or detailed items Ability to work in indoor and/or outdoor settings as required by job duties Reasonable accommodation may be made to enable individuals with disabilities or other qualifying reasons to perform the essential functions of this positionBenefits
Healthcare: Medical, Dental, Vision, Voluntary Life, Group Life, Voluntary AD&D, Short and Long-term Disability, Accident, Critical Illness, Hospital Indemnity, Legal, Identity Protection, and Pet insurance (effective the first day of the month following start date)Free Employee Assistance ProgramPaid Sick TimePaid HolidaysPaid Personal Time OffAn Equal Opportunity Employer
Xclusive Services is committed to a diverse and inclusive workforce and prohibits discrimination and harassment based on race, color, religion, age, sex, national origin, disability status, genetics, family planning, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Read LessAbout the Company
Xclusive Services shares the same values as our customers when it comes to staffing and outsourced services. Our focus on quality performance, operational excellence, and reliability has allowed us to build long-term and scalable partnerships. Operating in 19 states, our seasoned management team has a comprehensive understanding of the hospitality industry, partnering closely with local property and brand leadership to ensure a transparent and optimized approach to staffing.
We actively seek Team Members who embody our corporate values of People First, Service Obsessed, Chasing Excellence, Accountability, and Integrity to further our mission to make a positive impact in the lives of the individuals we serve. Our people thrive in a respectful, inclusive environment with many opportunities for development and advancement.
Job Summary
The Area Manager is accountable for the success of all assigned customer relationships and daily operational functionality at the property level on behalf of Xclusive Services. The position requires the ability to communicate cross-functionally across Human Resources, IT, Safety and Support (Workers’ Compensation), Finance, and Compliance. The Area Manager position will report to the District Manager to offer local property support as part of the National Service Team. This position will be responsible for leading, mentoring, coaching, and holding their teams accountable to become unrivaled industry experts who deliver prompt and attentive customer service and team support.
Requirements:Essential Job Functions
Account Supervision and Customer Support % of Time Spent 75%
Always ensure full and timely delivery of weekly payroll and expenses Complete all required Safety and Support training courses with urgent response to all reported and known incidents per operating policy and procedure Establish and maintain 3 deep x 3 wide relationships with key stakeholders within the properties you manage Work closely with Key Stakeholders to maintain a high NPS score within the properties you manage Uncover upsell opportunities and distribute to the District Manager (identify expansion potential within existing accounts) Assist in creating customer engagement activities and events Work with the marketing team to develop sales campaigns for existing accounts and new targets Cultural leadership and participation All other duties, as assigned by LeadershipRecruiting % of Time Spent 25%
Lead recruiting efforts to drive applicants to the branch (community engagement, job fairs, mass transportation arrangements for hiring/out of branch application sprints, local advertising, referrals, references, etc.) Source, interview and hire candidates per Xclusive standard process and procedures leveraging XS ATS Assign, onboard and communicate customers' expectations of role as well as XS standard procedures for talent Train talent as necessary to meet XS standards and customer expectations Manage the reliability of all placements (external) for customer success and reference ability Effectively manage all open order reports for all assigned markets Directly supports and contributes to the Company’s mission to make a positive impact in the lives of the individuals we serve, by modeling our company’s core values Comply with employment laws, regulations and guidelines as set forth by FLSA, FMLA, ADA, HIPPA, and other governing agencies. Promotes and adheres to all occupational safety and health standards as required by OSHA, company policies, and other applicable regulatory agencies to ensure a safe and compliant work environment Other duties to be performed, as assignedRequired Abilities, Requirements, and Qualifications
1+ years of experience in related field required or similar role Must be available to work outside of business hours with constant communication to team (early/late day shifts, overnight, weekends, holidays, etc.) Comfortable to work in utility/maintenance environments including storage and heart of house facility spaces and kitchens Previous experience in hotel/hospitality on-site management (customer service, staffing, or service preferred) Ability to travel across assigned properties frequently Must have superior relationship building skills Ability to meet firm deadlines and communicate effectively Adaptable to learn new software platforms and systems Applicants must be legally eligible to work in the United States and must not require current or future visa sponsorship High School diploma required Proficiency in Microsoft Office (365-PC) Experience in Adobe Suite, DocuSign, and Microsoft Dynamics CRM is a plus Adaptable to learn new software platforms and systems Fluency in English required, bilingual in Spanish is a plus Excellent listening, written, verbal, organizational, and interpersonal skills with the ability to work collaboratively with cross-functional teams, and customers Hold a valid drivers’ license and have reliable transportation to commute to job site(s)/location(s)Excellent listening, written, verbal, organizational, and interpersonal skills with the ability to work collaboratively with cross-functional teams, and customersPhysical Demands
While performing the duties of this job must have the:
Ability to lift and carry up to 50 lbs. occasionally and up to 25 lbs. frequently Ability to push and pull objects weighing up to 25 lbs. as needed Capability to reach overhead and extend arms for various tasks Ability to bend, squat, and kneel required Ability to operate tools, equipment, or machinery requiring fine motor skills Ability to stand and walk for extended periods, up to 8 hours Ability to work extended hours including nights and weekends Work may be performed indoors and outdoors in various weather conditions, including heat, cold, rain, and wind Reasonable accommodation may be made to enable individuals with disabilities or other qualifying reasons to perform the essential functions of this positionBenefits
Healthcare: Medical, Dental, Vision, Voluntary Life, Group Life, Voluntary AD&D, Short and Long-term Disability, Accident, Critical Illness, Hospital Indemnity insurance (effective the first day of the month following start date) Paid Sick Time Paid Holidays Paid Personal Time OffAn Equal Opportunity Employer
Xclusive Services is committed to a diverse and inclusive workforce and prohibits discrimination and harassment based on race, color, religion, age, sex, national origin, disability status, genetics, family planning, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Looking for a Kitchen Manager with Pitmaster experience for a very popular and scratch food restaurant. Texas BBQ experience preferred. This company has a great culture and put their people first. An opportunity to work under amazing leadership! Great pay!
Pitmaster Responsibilities:
Manage & supervise the flow of all proteins from procurement to platingEnsure highest quality by keen attention to detail of all aspects of Pit, including the work of others who handle proteinsDevelop seasonal and special occasion special menus & new recipesCare for the Smoker to ensure proper functioning, including repairs & maintenance Train/cross-train all kitchen employees to ensure that the high quality we are known for continues to be honoredGeneral Management Responsibilities:
Kitchen ScheduleTrain all employees (new & old)Handle Hiring/Firing/DisciplineOrder SupervisionPrep SupervisionCleanlinessManagement of all Kitchen StaffEnsure that FOH employees are adequately educated on the products, process and menu to make sales, help answer customer questions and ensure safety for guests with dietary needsQualifications
3+ years Kitchen Management experience in BBQ or similar operation3+ years of chef/cooking experience in barbecue, pit, or culinary operations Deep knowledge of smoking meats, wood selection, fire control, and protein preparation.Strong organizational, communication, and leadership skills.Commitment to food safety, quality, and consistency.Ability to work early mornings, long shifts, and weekends as needed.Current food handler’s certification (or ability to obtain).Conversational Spanish strongly preferredPhysical Requirements
Ability to lift up to 50 lbs.Comfortable working around heat, smoke, and outdoor conditions for extended periods.Ability to stand, bend, and move continuously during long shifts.