We are seeking a motivated Inside Sales Representative to join our North Charleston, SC branch. This role is critical to supporting our customer base and outside sales team. The ISR will be responsible for maintaining and growing relationships with existing accounts while providing excellent service to walk-in and inbound customers.
Key ResponsibilitiesManage and assist with an established range of approximately 1,000 active customer accounts (millwork fabricators, industrial woodworking companies, and high-end cabinetmakers).Heavy emphasis on farming existing business (95%) with limited new business hunting.Staff the sales counter and serve as the first point of contact for walk-in customers.Handle inbound calls, emails, and texts while supporting Outside Sales Representatives.Collaborate with the branch team to provide product knowledge, service solutions, and order fulfillment.Deliver outstanding customer service that reflects Wrth Wood Group's reputation as the distributor who "works hard for us."ScheduleOnsite role only this position is not remote or hybrid.Work Hours: Monday Friday, 7:30 AM 4:30 PM.CompensationBase Salary: $45,000 (first 90 days).Commission: After 90 days, 0.25% of total branch sales.Approximate Gross Pretax Income (Base + Commission):- Low End: ~$55,000
- Average: ~$60,000
- Top Performer: ~$65,000
Actual compensation will vary based on individual performance, experience, and other factors.
Requirements24 years of Inside Sales experience preferred.Industry knowledge in woodworking/building materials is a plus but not required.Strong communication skills with the ability to handle high-volume customer interaction.Proven ability to manage relationships and provide solutions in a fast-paced environment.Team-oriented, dependable, and customer-focused.BenefitsMedical, Dental, and Vision InsuranceLife Insurance401(k) with Company Matching ProgramPaid Time Off and HolidaysAnd much moreGrowthThe current Inside Sales Representative has successfully served in this role for 2 years before advancing to Outside Sales, demonstrating the opportunity for career growth within our company.
Why Join Wrth Wood Group?Be part of a company with over 40 years of history and a reputation for dependable service.Work with a collaborative and knowledgeable team in a stable, growing organization.Opportunity to build a career path in Inside or Outside Sales.Apply today and join a team that works hard for its customersand for each other.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Read LessTerritory Sales Manager Greater Charlotte, NC Region - Job Description
Wrth Wood Group: It all started in 1983 in Charlotte, North Carolina as a clear vision for serving custom cabinet builders, commercial fixture and millwork companies. With well-defined goals, hard work and honest, dependable service, Charlotte Hardwood Center began to grow. Adding 12 more locations in 7 states over the next 25 years, the company, under the umbrella name The Hardwood Group, became the premier lumber and woodworking distributor in the Southeast. In 1999, The Wrth Group of Knzelsau, Germany purchased The Hardwood Group, giving their customers access to an even wider variety of services, cost efficiencies and new products such as the Wrth line of products that are recognized throughout the world as innovative and of the highest quality. In the summer of 2006, The Hardwood Group formally changed the name of all its branches to Wurth Wood Group. Known by their customers as the distributor who "works hard for us," Wurth Wood Group is passionate about their customers and focused on making them more successful. Not only do Wurth Wood Group customers get to take advantage of a well-trained, knowledgeable sales team, efficient operations and the broadest product range in the industry, additional support comes from Finishing Specialists, Wrth Product Specialists, Architectural Products Specialists, "Green" Building Products Specialists, and other highly trained personnel that are readily available for on-site training and consultation. From lumber and plywood, to surfacing products, tools, finishes, and specialty hardware, Wurth Wood Group continues to lead the way in offering custom cabinet shops, furniture, store fixture, millwork, and casework manufacturers the highest quality materials, brands and product range available.
Wrth Wood Group is seeking an experienced Territory Sales Manager for the Greater Charlotte, NC Region. Home Office and Nearest Distribution Facility Location: 4250 Golf Acres Dr, Charlotte, NC 28208
Active Clients: 120 to 150 clients generating millions in business to be discussed in detail during the interview process. These will be your accounts without any internal competition or territorial overlap with other reps at the company.
Typical Customers: High-end residential custom cabinet shops, kitchen & bath design companies, and other types of millwork fabricators.
Preferred Product Experience: Ideally, we are targeting someone who has sold both building materials and finish products (paint/stain/coatings). Experience selling any of the following products would be considered highly desirable: wood products such as lumber and plywood (sheet goods), cabinetry and cabinetry accessories (hinges, drawer slides, handles), paint/stain/lacquer products, laminate products, fasteners, hand & power tools, and other products related to woodworking/millwork.
Road vs. Office Time: 4 days per week on the road and "callout days" on some Fridays in the office as needed. You will also occasionally cover Inside Sales Rep (ISR) duties when the rep is on vacation as needed.
Vendor (Product) Training: Once established, the company will invest in thorough product training events for this territory manager at several key vendors.
Compensation Structure: $45k Base + Commission Estimated Base + Commission (Gross Pretax): $70k to $90k+ Automotive Allowance + Mileage Reimbursement = $525 per month + $0.19 per mile. This automotive allowance is in lieu of a gas card or company car. This includes a tax-free fixed and variable rate reimbursement for your vehicle and fuel costs. Fixed covers set vehicle ownership costs such as insurance, licensure, restructuration, taxes, and depreciation. Variable reflects actual driving costs based on mileage and location like fuel, oil, maintenance, and tires.
As a Territory Sales Manager, you will work independently and decide how to best grow your market. You will look for top solutions for both the company and our customers and deliver quality service and reliability to your customers. Your responsibilities include handling current customer accounts, growing sales and growing your accounts overall. Treat your territory as if it is your own business, use your follow up skills and help us become the company of choice for our customers.
Note: Because the territory is in and around the Greater Charlotte, NC Region, someone who is familiar with this geography will have an advantage. With hundreds of established accounts already in the book of business and with the expected major growth, success is highly attainable.
Requirements:
Two (2) years of demonstrated success in outside sales experience, preferably in the woodworking or industrial/distribution arenaBachelor's degree is preferredAdvanced Excel skillsExcellent written and communication skillsRole Characteristics:
Strong follow-up skillsHighly organizedMultitaskingAbility, skills and knowledge to effectively work from homeProfessionalPolishedA strong desire to succeed and grow financiallyTo help you succeed, we offer hands-on training and professional development, this includes visits to our headquarters, product training, shadowing experienced Outside Sales Reps, and personalized one-on-one training with the high performing Sales Managers.
We offer the following employee benefits:
Competitive wagesMonthly automobile allowanceA variety of excellent health insurance choicesLife InsurancePaid vacation time, float time, and paid holidays401(k) with Company Matching ProgramEqual Opportunity Employer
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